UK & Ireland Sales Support Administrator (12 Month FTC)
3 days ago
Southampton
UK & Ireland Sales Support Administrator Contract: 12 month Fixed Term Contract (maternity cover) Salary: £28,700 per annum Location: Office based, Southampton Hours: 40 hours per week, Monday - Friday, 8:30am - 17:30pm Start Date: August 2026 Excellent Benefits Purpose of the job Provide the UK & Ireland Sales Department with administration support and general sales administration to assist with the smooth running of customer Accounts. Key Duties & Responsibilities • Processing debit notes, data entry using oracle, verifying calculations and backup prior to final approvals., • Supporting the Admin and Finance Teams, liaising with account managers to ensure all chargebacks are processed and queries resolved., • Uploading agreement forms to oracle using bulk upload, • Daily management of multiple outlook mailboxes ensuring all enquiries are assigned to the correct administrator for processing., • Returns (RMA) data processing, completing pricing checks., • Processing new customer account forms using Docusign., • Maintenance of all administration trackers., • Preparing sales out data for Finance Team on a weekly basis., • Purchase Orders – processing purchase requests for sales, marketing and eCommerce teams, • Product set up sheets, completing data and sharing within the agreed time scales., • Taking minutes at weekly sales trade meeting and other sales meetings as required., • Issuing discount codes on request as per the business approval matrix, • NDA’s & Contracts – processing in Docusign for signature and retrieving documents from DocuWare on request., • Ensuring all sales enquiries are forwarded to the relevant Account Manager to follow up., • Supporting and advising Account Managers on administration processes to ensure we are working within SOX and GDPR, • Providing administration cover as and when required., • Providing additional administration support to the account managers as required., • All other administration duties requested by manager., • Attend industry tradeshows, meetings and other events as required Education & Experience • Previous experience in a sales-related environment desirable but not essential as training will be given, • Superior attention to detail and high level of accuracy, • Ability to prioritise and handle multiple tasks in a busy environment, • Demonstrate confidence and patience in dealing with customers., • Administration Experience, including data inputting, • Intermediate /Advanced excel (including vlookup), • Sales Admin Support experience, • Oracle or other relevant system experience., • Team player, • Excellent verbal and written communication skills, • Microsoft word /Outlook / TEAMS