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UK & Ireland Sales Support Administrator Contract: 12 month Fixed Term Contract (maternity cover) Salary: £28,700 per annum Location: Office based, Southampton Hours: 40 hours per week, Monday - Friday, 8:30am - 17:30pm Start Date: August 2026 Excellent Benefits Purpose of the job Provide the UK & Ireland Sales Department with administration support and general sales administration to assist with the smooth running of customer Accounts. Key Duties & Responsibilities • Processing debit notes, data entry using oracle, verifying calculations and backup prior to final approvals., • Supporting the Admin and Finance Teams, liaising with account managers to ensure all chargebacks are processed and queries resolved., • Uploading agreement forms to oracle using bulk upload, • Daily management of multiple outlook mailboxes ensuring all enquiries are assigned to the correct administrator for processing., • Returns (RMA) data processing, completing pricing checks., • Processing new customer account forms using Docusign., • Maintenance of all administration trackers., • Preparing sales out data for Finance Team on a weekly basis., • Purchase Orders – processing purchase requests for sales, marketing and eCommerce teams, • Product set up sheets, completing data and sharing within the agreed time scales., • Taking minutes at weekly sales trade meeting and other sales meetings as required., • Issuing discount codes on request as per the business approval matrix, • NDA’s & Contracts – processing in Docusign for signature and retrieving documents from DocuWare on request., • Ensuring all sales enquiries are forwarded to the relevant Account Manager to follow up., • Supporting and advising Account Managers on administration processes to ensure we are working within SOX and GDPR, • Providing administration cover as and when required., • Providing additional administration support to the account managers as required., • All other administration duties requested by manager., • Attend industry tradeshows, meetings and other events as required Education & Experience • Previous experience in a sales-related environment desirable but not essential as training will be given, • Superior attention to detail and high level of accuracy, • Ability to prioritise and handle multiple tasks in a busy environment, • Demonstrate confidence and patience in dealing with customers., • Administration Experience, including data inputting, • Intermediate /Advanced excel (including vlookup), • Sales Admin Support experience, • Oracle or other relevant system experience., • Team player, • Excellent verbal and written communication skills, • Microsoft word /Outlook / TEAMS

Please note this is a training course and fees apply* What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- * Analysing elements within the business or the whole business * Making evaluations of all available data * Identifying problems and looking at potential improvements * Making a feasibility study in proposed improvements * Present your acquired information within a business case to the company or organisation. * Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you

Administrator Salary: £22.63 p/h (Umbrella rate) Contract: 8-week contract with potential to extend Shifts: 8am – 4pm Location: Eastleigh About the Role The Administrator will provide support to the Operations Manager and local team through efficient and accurate creation of documentation. This will involve assisting with organisation and planning along with all other general admin duties by delivering a professional, business support service to operational and support departments within the organisation. What You’ll Be Doing: Ensure that all hours worked by the team are entered into the maintenance management system and produce the required reports for payroll and finance. Enter data into the maintenance management systems as required by the team. Provide documentation required for the day to day running of the tram maintenance organisation. Ensure that all completed maintenance documentation is filed electronically saved and linked to the maintenance management system. Ensure that all management system records produced by the team are filed and electronically saved. Production of weekly and monthly KPI reports based on information obtained from the management systems. Assist supervisors and engineers with roster planning, organisation of training courses, work planning and other administrative duties. Ensure all data on manual and computerised records are accurate and up to date and provide accurate and timely reports as and when required. Compose routine letters and memoranda. Routes or answers routine correspondence not requiring supervisor’s attention; distribution of incoming and arranging outgoing post. Maintain confidential department records and files as required. Make meeting and travel arrangements. Support and assist all departments in the preparation of reports in readiness for meetings, presentations etc. when required. Controls consumables and stationaries for the office. Maintains a movement log of all office personnel and distribution. Perform other relevant tasks within the scope of the role as and when required What you’ll Need: Proficient use of computer systems (MS Office) with the ability to learn software programmes easily. High attention to detail. Strong organisational skills. Communication skills. Methodical approach to planning and organising workload. Previous administration experience in a depot. Ready for your next move in the rail sector? Apply now and join the team that keeps everything on track. About Ford & Stanley group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services – permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search – Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley are that of an employment consultancy business