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We're hiring the first dedicated Technical Delivery Analyst. Hiring #TechnicalDelivery #FinTech #TradingTechnology #RemoteWork #ProjectManagement.

Join Our Trailblazing FinTech Team as a Protection Advisor! .Are you an experienced and ambitious Protection Advisor eager to take your career to the next level? You’ll join our growing Protection Team at Loan.This is your chance to bring your expertise to a fast-paced, forward-thinking compan

Tether, the founder of the first, largest, and most widely used stablecoin USD₮, is rapidly expanding into a wide range of sectors, including secure and unstoppable communication technologies, energy production, mining, and further fintech infrastructure.All of these themes share and are deeply ro

Hiring #SoftwareEngineering #CPlusPlus #FinTech #TradingTechnology #RemoteWork #LowLatency.

Field Sales Manager - Payments & Merchant Services £60k basic salary + £4,800 car allowance + uncapped commission. OTE £88K+ Top performers earn £100k+ For experienced Payments, Merchant Services, Acquiring and EPOS sales professionals only. This is not an entry-level field sales position. We are specifically looking for individuals with proven experience selling within the payments, merchant services, acquiring or fintech sectors. Candidates without relevant industry experience are unlikely to possess the product knowledge, commercial understanding and sales approach required to succeed in this role. About the Role: Are you a high-performing, professional salesperson who can consistently deliver revenue and commercial value, not just activity? At Handepay, part of PayPoint Group, we are building a high-quality Field Sales team focused on sustainable revenue, multi-product selling, and strong commercial standards. We are looking for high-performing payments and merchant services sales professionals who have a proven track record of winning and developing business within the SME market. This role is best suited to individuals who already understand the payments ecosystem, can confidently discuss acquiring, terminal solutions, eCommerce payments and value-added services, and are motivated by delivering commercial results. As a Field Sales Manager, you will be responsible for acquiring new merchants with annual card turnover of up to £2.5million. You’ll be part of a team trusted to: Sell a multi-product payments proposition Deliver consistent net revenue Build long-term, commercially sound customer relationships What you’ll be responsible for: Drive new business growth through self-generated leads, networking, referrals and strategic partnerships. Manage the full sales cycle from prospecting and discovery through to negotiation, close and onboarding. Sell a multi-product payments proposition, including card acquiring, POS/EPOS, eCommerce, Pay-by-Link and value-added services. Deliver tailored, consultative solutions that address customer challenges and create measurable commercial value. Develop introducer and partner relationships to generate sustainable, repeatable deal flow. Maintain strong commercial discipline through effective pipeline management, accurate forecasting and consistent achievement of revenue targets. What it takes to succeed: We hire accountable, results-focused sales professionals who take pride in delivering real commercial value and are building a team of high-performing individuals who demonstrate: Ambition - You set high standards and consistently push for strong performance Accountability - You take ownership of your results and outcomes Results Focus - You prioritise revenue, margin, and deal quality over volume Commercial Awareness - You understand pricing, value, and how to structure strong deals Collaboration - You work effectively with internal teams to deliver the best outcomes Resilience & Drive - You stay proactive, focused, and solution-oriented Who this role is for: This opportunity is ideal for individuals who: Have a successful background in payments, merchant services, acquiring or fintech Understand how to sell commercially rather than simply on price Have experience discussing transaction volumes, pricing structures, processing fees and payment solutions with business owners Are comfortable managing an end-to-end field sales cycle from prospecting through to implementation Have consistently delivered revenue growth in a target-driven environment What we’re looking for: Minimum 3 years' successful field sales experience within payments, merchant services, card acquiring or fintech Proven track record of consistently achieving and exceeding new business revenue targets Experience selling payment processing, card acquiring, POS/EPOS, eCommerce solutions or other closely related products Demonstrable experience self-generating opportunities through cold prospecting, referrals and partnerships Strong commercial acumen, including pricing, margin management and deal structuring Experience selling multi-product or integrated solutions Experience working with introducers or partner-led sales models Full UK driving licence About Handepay: Handepay are a leading player in the payments industry because we have a remarkable proposition that is unrivalled. Combined with our core values of transparency, honesty and integrity, it is clear to see why our Trustpilot reviews are among the best in the industry. We believe every customer and every employee counts. We treat you as an individual and make sure you are fully supported to achieve your goals. We are focused on ensuring our team enjoy a good work-life balance, offering a range of benefits. 33 days annual leave (inclusive of 8 UK bank holidays) Contributory pension scheme and life assurance Discounts through our employee benefits platform Employee assistance programme REF-(phone number removed)

Senior Software Engineer / Developer (C# .Net) Newcastle to £120k \n Opportunity to join a rapidly growing Fintech that is building sophisticated technology for the global investment management industry. Backed by significant funding and working alongside leading hedge fund partners, the company is solving complex engineering problems at scale and is investing heavily in the continued evolution of its... \n \n \n ZIPC1_UKTJ

Backend Software Engineer / Developer (C# .Net Core) Newcastle onsite to £130k+Are you a backend focussed Software Engineer with a first class education looking for an opportunity to progress your career, working on complex and interesting systems in an impactful role?You could be joining a scaling FinTech with secure backing and ambitious growth plans.What's in it for you:Salary (to £130k, negotiable) + Bonus25 days holidayBupa healthcareGenerous pension contributionContinuous career development opportunitiesSocial team atmosphere with a range of eventsYour role:As a Backend Software Engineer you will design and develop business critical backend services using modern C# .Net, working on distributed systems that process large volumes of data with demanding performance and reliability requirements.You'll be involved throughout the software development lifecycle, from technical design and architecture through to implementation, optimisation and production delivery, collaborating closely with colleagues who share a passion for building elegant, robust software.Location:You'll join colleagues in brand new Central Newcastle offices on a full-time basis (Monday to Friday), working hours 0900-1800 with some flexibility. The offices are well equipped and offer fantastic views across the City and the local countryside, many employees walk or cycle in (onsite showers available!).About you:You have achieved a minimum 2.1 BSc in Computer Science or similar technical discipline from a top tier / Russel Group university, backed by A's at A-levelYou're a technologist who enjoys collaborating and problem solving, working on complex, distributed systemsYou have expertise with modern C# .Net Core, Python skills would also be of benefitYou have a strong knowledge of modern software engineering best practices and have experience across the full software development lifecycleYou have a thorough understanding of Computer Science fundamentals such as OOP, Data Structures, Design Patterns, AlgorithmsIdeally you will have experience of working within FinTech, financial services or consulting environmentsApply now to find out more about this Backend Software Engineer / Developer (C# .Net Core) opportunity.TPBN1_UKTJ

About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role Description This role is responsible for getting these exciting products to market, and ensuring as many established businesses as possible can benefit from them. Working with the growth and product teams, the Cash Management Executive will identify opportunities, and make contact via telephone and email to convert customers to our business current account and savings offerings. Your key goal will be winning active new accounts, and as such you will be responsible for the full end to end onboarding journey, from identifying potential customers to delivering live, actively used accounts. The focus will be on new to Allica customers that are in our established SME target segment (minimum 12 months trading), with have cash balances (£50k+) that can benefit from our savings rates. Our Cash Management Executive will work with the whole of Allica – including relationship management teams, product, marketing, and operations to ensure that prospective customers receive exemplary customer service and a great first impression of Allica Bank. It is vital that our Cash Management Executive is very confident and capable of remote sales to SMEs by telephone. They should also be strong stakeholder managers with a focus on customer outcomes and delivering value for both Allica Bank & their customers. Principal Accountabilities Able to clearly communicate Allica’s value proposition to decision makers (eg Owner, Director, FD) in our target customer market. Working with lists of prospects of variable intent to generate high quality business current account and savings opportunities. Understanding our onboarding process and requirements. Supporting customers and prospects through this process to quickly and smoothly open and actively use their current and savings accounts, delivering a great customer experience that will drive a deeper relationship with our customers. Typically being the first Allica Bank representative that SMEs speak to, so always being professional, courteous and friendly. Proactively learning our products and criteria over time, so that you can identify opportunities, becoming ever more efficient and effective at engaging and qualifying prospects and converting them to active customers. Gaining feedback from customers and prospects on potential future features they need and want from their bank and bank account, following through and feeding these into the Product teams. Working with our Marketing and Data teams to feedback your learnings from customer interactions, helping us to drive ever better customer outcomes, targeting, segmentation and messaging. Delivering the business plan for your role, and actively managing your objectives and personal development plan. Making your colleagues proud that you represent Allica, by ensuring excellent service for our SME customers, prospects and advisors. Working closely and collaboratively with all areas of Allica to ensure a seamless and professional service is always provided. Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls. Personal Attributes & Experience You will have a proven track record in telephone-based lead generation with established SMEs (typically 5-250 employee firms), using established business development skills to build relationships with prospects and convert to Allica Bank customers. You will have excellent interpersonal and communication skills, together with evidence of outperformance in similar roles through earning customer and colleague trust. You will evidence a track record of working in fast paced environments, dealing with change well and showing an adaptable approach to deliver on the organisation’s goals. You will demonstrate the ability to work collaboratively with specialist colleagues such as Relationship Managers, Operations, KYC/B and underwriters, to deliver a positive outcome for our customers. You’ll have a proven track record of exceeding targets, providing excellent customer service generating new income opportunities and always considering risk and reputation when making decisions or finding solutions. A good understanding of SME financial products (eg payments, lending, accounting, CRM), and ideally specific expertise in business current accounts. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Position summary We are looking for a driven and client-focused Customer Success Specialist to join our team. You will be the primary point of contact for a portfolio of clients, ensuring they derive maximum value from our platform, achieve their business goals, and remain long-term partners. This is a relationship-first role that sits at the intersection of technology, compliance, and finance, ideal for someone who thrives in a fast-moving environment and is passionate about the blockchain ecosystem. Duties and responsibilities Own the end-to-end customer relationship post-sale, from onboarding through renewal and expansion. Conduct regular business reviews (QBRs) and check-ins to monitor client health, usage, and satisfaction. Serve as the voice of the customer internally, collaborating with Product, Sales, and Support to resolve issues and drive improvements. Deliver tailored training sessions and product walkthroughs for clients across varying levels of technical sophistication. Identify upsell and cross-sell opportunities within your portfolio and collaborate with Sales Executives to convert them. Monitor client engagement metrics and proactively address signs of churn risk. Assist clients in understanding blockchain analytics concepts, compliance workflows, and platform best practices. Support clients in the European markets, leveraging cultural and regional knowledge to build trusted relationships. Maintain accurate records of client interactions, health scores, and account plans in CRM systems (HubSpot). Requirements English language proficiency is essential, fluency in other languages is a strong plus. 3+ years of experience in Customer Success, Account Management, or a client-facing role within fintech, SaaS, or compliance technology. Solid understanding of blockchain fundamentals, cryptocurrency markets, or financial crime compliance (AML/KYC). Excellent communication and presentation skills, with the ability to convey complex technical concepts clearly. Proactive, organised, and data-driven approach to managing a portfolio of accounts. Comfortable working in a remote-first, fast-paced environment Nice to have Experience working with or for crypto exchanges, financial regulators, or banks. Knowledge of regional regulatory frameworks. Experience using HubSpot CRM.

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Join a leading FinTech company as a Frontend Developer in Newcastle, where you'll leverage your expertise in React and TypeScript to build innovative user-facing applications.

Automation Test Analyst - Hybrid – up to £60,000 An innovative company in the fintech industry is seeking an experienced Automation QA Engineer to join their growing team. This role is crucial in ensuring the delivery of high-quality digital products that serve a large and diverse customer base. You’ll be part of a collaborative environment that values precision, creativity, and technical excellence. The ideal candidate is someone who takes pride in building scalable automation frameworks, improving test coverage, and driving quality throughout the software development lifecycle. Key Responsibilities: • Design, build, and maintain automated test suites for mobile (iOS and Android) and web applications., • Collaborate with developers and QA engineers to enhance testability and strengthen automation coverage., • Review and analyse test results, reporting issues and driving improvements in product quality. • Contribute to the design of automation frameworks and explore new technologies to improve efficiency., • Participate in Agile ceremonies, helping define and validate acceptance criteria., • Log, track, and retest defects with precision and attention to detail., • Mentor team members in QA best practices and automation strategies., • Keep up to date with QA tools, trends, and methodologies. Technical Skills needed: • 5+ years of experience in automation testing and software quality assurance., • Strong experience in building Mobile automation frameworks (Appium), • Strong proficiency in Playwright or Selenium, • Experience with BDD/TDD frameworks, • Competency in API testing (Postman, SoapUI) and SQL, • Familiarity with test management tools such as JIRA, Xray, or TestRail. Desirable skills: • Degree in Computer Science or a related field., • Knowledge of performance testing tools like K6 or JMeter. Benefits: • Hybrid working arrangement (1 day a week in the office), • Bonus’, • Great company culture, • Life insurance and income protection., • Contributory pension scheme., • Annual training and development budget. This is to join a respected and forward-thinking fintech company that values quality, innovation, and collaboration. If you’re passionate about automation and eager to make an impact in a dynamic industry, we’d love to hear from you. Automation Test Analyst - Hybrid – up to £60,000

Backend Software Engineer / Developer (C#.Net Core) Newcastle onsite to £130k+.Are you a backend focussed Software Engineer with a first class education looking for an opportunity to progress your career, working on complex and interesting systems in an impactful role?.You could be joining a scal

Senior Software Engineer / Developer (C#.Opportunity to join a rapidly growing Fintech that is building sophisticated technology for the global investment management industry.Backed by significant funding and working alongside leading hedge fund partners, the company is solving complex engineering p

Lead C# Developer / Backend Software Engineer (C#.Net) Newcastle onsite to £130k.Do you have expertise with backend C# combined with strong technical leadership skills?.You could be progressing your career in a hands-on Lead C# Developer role at a well-funded Fintech scale-up.As a Lead C# Developer

Your customers are internal product teams. Design the consumption experience for internal product teams — clear APIs and embeddable UI components so AP, AR, Payroll, Expense, and fintech teams integrate.

Backend Software Engineer / Developer (Java) Newcastle onsite to £120k. You could be progressing your career in a senior, hands-on Java Developer role at a scaling FinTech. You'll join the team in Central Newcastle offices on a fulltime basis (Monday to Friday).

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We have been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. Since then, we’ve continued to grow rapidly as adoption of AI in financial services accelerates, and we’re now scaling our engineering organisation to meet that demand. Our engineering team includes experienced software engineers and PhD-level AI specialists, with strong ties to the University of Edinburgh, giving you access to exceptional expertise and opportunities for continuous learning as part of the day-to-day work. As a Senior Software Engineer at Aveni, you’ll be responsible for building and scaling the products that sit on top of FinLLM (the UK's first LLM for the Financial Services industry) and other LLMs, enabling financial institutions to adopt AI safely and effectively. You won’t be expected to build or train the LLMs themselves, instead you’ll be engineering the platforms, services, user interfaces and integrations that bring those models to life in the hands of advisers, analysts and banking teams. Building scalable, cloud-native systems on AWS Developing modern, responsive React front-ends Collaborating closely with product and AI specialists to turn ideas into reliable, customer-ready features js and TypeScript React and modern front-end tooling AWS (e.g., We also actively embrace AI coding assistants (such as Claude Code) to speed up development, improve code quality and reduce repetitive work — and we encourage engineers to use these tools effectively. Experience building production systems using Node.js / TypeScript Hands-on experience developing UIs with React Solid understanding of cloud-native engineering on AWS A commitment to clean code, testing, observability and operational excellence A proactive and motivated mindset — someone who wants to build, ship and iterate quickly Interest in AI-powered products and a drive to learn Remote-first working across the UK. ~ Work abroad policy for when you want a change of scenery. ~ Co-working spaces available if you want an office buzz sometimes. ~34 days holiday (including flexible bank holidays) and your birthday off. ~ Flexible benefits platform: you choose the benefits that matter most to you (not the company). ~ Protection essentials, because we know they matter - Life Insurance, Income protection, critical illness cover, Pension (up to 5% matched employer contribution and optional increased contributions). ~ Private health- and dental care for your peace of mind. ~ Potential share options, have a stake in what you’re building. ~ Enhanced family leave. At Aveni, we believe that diversity drives innovation. If you're passionate about technology and its ability to drive positive change for the future of financial services, we'd love to hear from you. Apply now to join us on our mission to transform the financial services industry through AI.

bunch is building the backbone of private markets. We are enabling next-gen fund operations with one integrated system that combines secure data infrastructure, AI-powered workflows and expert fund services. If you value ownership, growth through real responsibility, and working with a thoughtful, ambitious team, this role might be for you. As a Senior or Staff-level Product Manager for Growth at bunch, you will lead a small Growth squad focused on discovering, validating, and shipping products that open the upmarket segment — larger VC funds and private equity managers whose scale and complexity put them beyond today’s product, but who become our most valuable customers the moment we can serve them. This is greenfield work. You’ll start from real conversations with target accounts, not an inherited roadmap. You will: Own the Growth squad end to end: discovery, roadmap, build, and commercial outcomes Work closely with Commercial to identify target accounts worth winning, then get in front of them through discovery calls, demos, and POC scoping Identify recurring problems across upmarket accounts and decide what to build to deliver the highest ROI Prototype fast — with the team and with AI tooling — so an idea becomes something a prospect can touch in weeks or months, not quarters Run experiments knowing most will fail: kill the losers quickly and cheaply, and double down on what converts Convert working prototypes into paid POCs, and paid POCs into signed contracts and product lines Lead a small team of engineers as an active, hands-on product manager About you 7+ years in product, with a track record of taking ambiguous, zero-to-one problems to shipped, revenue-generating products Experience operating at senior or staff level, with the ability to run a squad without someone setting direction for you Strong fintech experience and comfort with financial services complexity, regulation, and sophisticated buyers Commercial mindset: you think in business cases and ROI, can hold your own in front of a fund CFO or COO, and understand how discovery turns into POCs and signed contracts Fluent with AI tools such as Claude, Lovable, or similar, especially for research, analysis, and prototyping Experimental by temperament: energised by high-risk, high-reward work and able to design experiments so failures are fast and cheap Comfortable with ambiguity and small teams; you would rather own one hard problem with two people than manage twenty on a roadmap someone else set Exposure to private markets — VC, PE, fund administration, or working inside a GP or fund — is a plus Experience in a growth, new-ventures, or incubation function is a plus Success Indicators A visible pipeline of experiments run, killed, or scaled, with clear reasoning for each Paid MVPs landed with accounts previously out of reach MVPs with a clear path to signed contracts in the upmarket segment Workplace & Benefits Customizable benefits package (wellbeing, sport, mobility, food, and more) 28 days of vacation, plus 2 company days and local public holidays Remote-flexible hybrid (3 days/week in office) Up to 4 remote calendar weeks a year A great tech and work setup Work with a diverse team of 120+ bunchies from 40+ countries, with leaders who are best-in-class in their domains Hiring process People Team Interview (30 min) – Meet us & check initial fit Hiring Manager Interview (60 min) – Collaboration, ownership, and product/commercial fit Product Case Interview (60 min) – Problem discovery, experimentation, and prioritisation Cross-functional Interview (60 min) – Commercial collaboration, stakeholder management, and impact Final Round (60 min) – Meet senior leaders from Product and Commercial Optional Meet & Greet (30 min) – Meet your future teammates Questions? Reach out to Recruiting@bunch.capital Get a feel for who we are, how we work, and what we’re building: About bunch – Our mission, product, and journey so far Case Studies – About those who already build on bunch Gathering insights – Our latest bunch of blog posts Glossary – Explore commonly used private market terms About bunch bunch is building the operating infrastructure for the next generation of private markets. We combine AI-powered automation with deep regulatory expertise to replace fragmented spreadsheets and manual processes with one integrated platform across the fund lifecycle, purpose-built for private markets heading toward $32 trillion in Assets Under Management. We've 4x our ARR in 2025, crossed 150 fund managers and 12,000 LPs on the platform, and just closed our $35M Series B in May 2026. We're looking for ambitious people who want real ownership of hard problems, and who care about building infrastructure that actually matters to the people using it. At bunch, we're committed to an inclusive environment where diversity is valued and celebrated. We provide equal opportunities to all qualified applicants. We process personal data in line with applicable laws (including GDPR). See our Privacy Policy for details on your rights and how to reach us.

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We have been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. Since then, we’ve continued to grow rapidly as adoption of AI in financial services accelerates, and we’re now scaling our engineering organisation to meet that demand. Our engineering team includes experienced software engineers and PhD-level AI specialists, with strong ties to the University of Edinburgh, giving you access to exceptional expertise and opportunities for continuous learning as part of the day-to-day work. As a Senior Software Engineer at Aveni, you’ll be responsible for building and scaling the products that sit on top of FinLLM (the UK's first LLM for the Financial Services industry) and other LLMs, enabling financial institutions to adopt AI safely and effectively. You won’t be expected to build or train the LLMs themselves, instead you’ll be engineering the platforms, services, user interfaces and integrations that bring those models to life in the hands of advisers, analysts and banking teams. Building scalable, cloud-native systems on AWS Developing modern, responsive React front-ends Collaborating closely with product and AI specialists to turn ideas into reliable, customer-ready features js and TypeScript React and modern front-end tooling AWS (e.g., We also actively embrace AI coding assistants (such as Claude Code) to speed up development, improve code quality and reduce repetitive work — and we encourage engineers to use these tools effectively. Experience building production systems using Node.js / TypeScript Hands-on experience developing UIs with React Solid understanding of cloud-native engineering on AWS A commitment to clean code, testing, observability and operational excellence A proactive and motivated mindset — someone who wants to build, ship and iterate quickly Interest in AI-powered products and a drive to learn Remote-first working across the UK. ~ Work abroad policy for when you want a change of scenery. ~ Co-working spaces available if you want an office buzz sometimes. ~34 days holiday (including flexible bank holidays) and your birthday off. ~ Flexible benefits platform: you choose the benefits that matter most to you (not the company). ~ Protection essentials, because we know they matter - Life Insurance, Income protection, critical illness cover, Pension (up to 5% matched employer contribution and optional increased contributions). ~ Private health- and dental care for your peace of mind. ~ Potential share options, have a stake in what you’re building. ~ Enhanced family leave. At Aveni, we believe that diversity drives innovation. If you're passionate about technology and its ability to drive positive change for the future of financial services, we'd love to hear from you. Apply now to join us on our mission to transform the financial services industry through AI.

Description African businesses import $700 billion worth of goods and services per year but paying their suppliers abroad remains a massive challenge. Their options today are limited to traditional banks and the black market. Going through banks means poor customer service, high transaction costs and unfavorable exchange rates. Transactions that should take a few days end up taking weeks and cost merchants up to 9% in fees. The situation is equally dire for consumers who pay some of the highest P2P transfer fees in the world and are stuck with mobile money technology that is now decades old. We are building Kappa to fix that. Our cross-border payments platform is designed for ultra low-cost, near-instant money transfer at significantly higher transaction sizes than what’s currently possible. Our mission is to break down the barriers that have held back African businesses for decades. Kappa is looking for a Product Owner to join the team and help scale up our cross-border payments platform in Africa and beyond. Coming in early, you will take full ownership of the product across mobile and web and be end-responsible for delivering value to customers. Part of a globally distributed team spread across Africa, Europe and the Middle East, this role comes with significant autonomy, and offers a chance to help build a massive business that will have a positive impact on millions of lives. Our platform has processed over $1 billion across tens of thousands of transactions for African businesses, but we are just getting started. We have big ambitions as we scale up in existing markets and roll out in new ones, and we are looking for someone with matching ambition to drive that expansion. • You'll take end-to-end ownership of our web and mobile apps — from talking to customers and framing the problem, through the requirements and the design, to what the numbers say in production, • You’ll drive the product roadmap — Decide what we build next (and what we don't), working in close collaboration with sales, operations, and the leadership team, • You’ll work in a tight feedback loop with engineering — Specify the what and the why, leverage a world-class engineering team for the how, and stay close while it gets built, • You’ll spend real time with the people who use our product — Importers and exporters in Africa, from SMEs to multi-nationals, and our sales and operations teams on the ground who talk to them every day, • You’ll design flows for reliability, robustness and scale — You'll spend as much time on what happens when a transaction fails or gets stuck as on the happy path Requirements • 5+ years in product management. Experience with fintech products (payments, lending, banking) is a hard requirement. Plus points for cross-border payments and for building in emerging markets, • Payments fluency — Settlement, reconciliation, chargebacks, RFIs, treasury and liquidity. You treat KYC, AML and licensing as constraints that factor into the design from day one, not as blockers that show up late, • Writing that makes building unambiguous — Problem, customers, success criteria and constraints come before any solution. Two engineers (or coding agents) reading your spec independently would build the same thing, • Design judgment and the ability to act on it — You can say why one screen works better than another in terms of what the customer is looking to achieve. You’re able to produce the flows yourself using AI-driven tooling (e.g. Pen.dev, Claude Design) rather than relying on a designer, • Technical credibility — You can read an API schema or contract, follow an architecture discussion, and know when a requirement you've written is accidentally expensive or comes with hidden complexity. You have a sense for what’s hard vs easy to build., • Range and operating across layers of context — You can give the CEO the two lines that matter and the engineer the edge case that breaks the design, and go deeper when needed Benefits • Highly competitive salary and equity — top of market. We believe in hiring fewer but better people and paying them more., • Health, dental and vision insurance (for you and your dependents), • Work fully remotely from any Africa-friendly timezone (GMT-2h to GMT+3h). Regular travel to Africa to meet with customers, sales and operations on the ground will be required., • New MacBook Pro and up to $2,000 for home office equipment (headphones, chair, standing desk, etc.), • Parental leave / family-friendly culture, • Generous paid time off

Aveni is redefining how financial institutions use AI. We build production-ready agentic systems that reshape how banks, advisers, and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. Recognized as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025, we are backed by leading investors and supported by major financial institutions as we scale rapidly amid accelerating AI adoption in financial services. Our platform enables some of the UK’s largest financial institutions to deploy AI safely in FCA-regulated environments, powering everything from compliance monitoring to AI-driven adviser guidance. We are seeking a Product Manager – Assurance to play a central role in Aveni’s Assurance portfolio: products that help financial services firms govern, test, and assure AI agents and human interactions across the customer journey. This role is primarily focused on Agent Approve, Aveni’s pre-deployment simulation and testing product, with additional responsibility for Detect, our post-interaction compliance assessment product. Agent Approve is a growth-stage product operating in a dynamic regulatory environment. You will own the product from discovery through commercial readiness, helping define Aveni’s position in an emerging market. This is a hands-on, high-ownership product role. You will collaborate closely with the Head of Assurance Products on strategy and roadmap direction while independently driving discovery, prioritisation, delivery, and go-to-market readiness. You will work with engineering, design, customer success, marketing, and commercial teams to turn complex customer and regulatory problems into clear, valuable, and shippable product outcomes. You are well suited to this role if you enjoy operating in ambiguity, can bring structure to complex problem spaces, and possess the judgement to prioritize effectively, distinguishing what matters, what can wait, and what needs validation before building. Own the Agent Approve and Detect product roadmaps from problem discovery and opportunity sizing through prioritisation, delivery, and launch readiness. Lead continuous discovery with customers, prospects, and internal stakeholders, developing an evidence-based view of market direction and urgent problem areas. Translate ideas and customer problems into low- and high-fidelity prototypes to validate assumptions early, reduce delivery risk, and accelerate decision-making. Collaborate closely with engineering and design to convert strategy into executable delivery plans, maintain a prioritized backlog, and support squads through delivery. Build strong relationships across engineering, commercial, customer success, and marketing, serving as a trusted voice on what we are building, why it matters, and how it supports Aveni's Assurance portfolio. Stay current with industry trends, regulatory developments, and competitor activity in financial services compliance, QA technology, and AI assurance, ensuring product decisions are grounded in market context. Use data and metrics to inform prioritization, define product KPIs, and measure the success of features and capabilities. Proven experience as a Product Manager in a B2B SaaS environment, ideally owning a roadmap from discovery to delivery. Domain expertise in financial services, compliance, risk, or regulatory technology, and experience leading stakeholder discovery and translating insights into product strategy. Strong product judgement, clear communication skills, and confidence in shaping problem spaces, defining direction, defending prioritization decisions, and explaining trade-offs to diverse audiences. Analytical rigor, comfort using data to guide decisions, and ability to build trusted relationships with engineers, designers, and senior commercial stakeholders. Self-directed, proactive individuals comfortable in early-stage or ambiguous product environments where the path is not fully defined. Experience with AI-powered products, analytics, or model-driven tooling; familiarity with FCA regulatory frameworks, Consumer Duty, or conduct risk. Exposure to pre-deployment testing, quality assurance, or compliance workflows. Experience writing compelling product narratives for commercial or go-to-market purposes, especially relevant for the growth-stage nature of Agent Approve. You will work on complex and meaningful challenges at the intersection of AI, regulation, and financial services. You will help shape a product category that is growing in importance as financial institutions move from experimenting with AI to deploying it safely, responsibly, and at scale. You will have real ownership, visibility, and the opportunity to influence both product direction and market positioning during a pivotal stage of Aveni’s growth. Benefits at Aveni Remote-first working across the UK Company-wide offsites and regular in-person gatherings Work abroad policy Optional Personal Development Plan Flexible benefits platform for selecting the benefits that matter most to you Life insurance, income protection, critical illness cover, and pension with up to 5% matched employer contribution Private health and dental care At Aveni, we believe diversity drives innovation. We strive for an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you are passionate about technology and its role in shaping the future of financial services, we encourage you to apply—even if you do not meet every requirement. We would love to hear from you if you believe you could be a great fit.

Hi, we’re Griffin. We’re a fully regulated UK bank that powers the accounts and payments offerings of product-led fintechs and platforms like Uber, Yonder, Prosper, and Sidekick. By doing the heavy lifting behind the scenes, our customers can focus on what they do best - delivering amazing customer experiences. We’ve grown rapidly since our launch in 2024, and today provide the banking backbone behind products in remittance, payroll, wealth, insurance, proptech, payments, neobanking and more. We’re moving into card issuing, stablecoin infrastructure, and agentic finance next as we continue to support the next generation of product-led companies. _ We believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments and have done our best to create such an environment at Griffin. People who thrive here don’t require much hand-holding, and go out of their way to figure out how to contribute in the most valuable way possible. We've been remote-first since we were established in 2017 and we remain so today. Work here is asynchronous and fully flexible - because we want to be a part of your life in a way that helps you to get the most out of both your work and home life. We understand that our culture and ways of working aren’t for everyone, and we’re very intentional about our hiring process as a result. We won't hire people who don’t seem like a strong fit for our core values, even if they're otherwise extremely qualified. Our strong culture has helped us to remain a mission-driven company as we have scaled, and gives our people a clear, explicit operating framework and the space to focus on delivering real value for our customers. _ We're building the bank for fintechs and corporates to build on, bringing best-in-class technology, user experience and banking together in the embedded finance space. You'll be the third hire on our Customer Success team, helping shape how we support and grow our customer base from the ground up. As a Customer Success Manager, you'll own a book of customers and become the person they rely on to get real value from our product. You'll work closely with our implementation and product teams, spot growth opportunities within your accounts, and help define what great customer success looks like at Griffin as we scale. In your first 6-12 months, you'll have built strong, trusted relationships across your customer book, driven measurable improvements in retention and account growth, and become a go-to voice on what customers need from Griffin. You'll have also helped sharpen how the wider team approaches customer success as we grow. Fully owning your customer book and being accountable for their delight, retention and commercial growth through proactive and responsive communication Becoming a true product expert by developing a deep understanding of Griffin's products and systems, so you can support and advocate for your customers Getting hands-on with your customers, understanding the detail of their challenges and going the extra mile to help resolve them Working closely with our implementation teams to ensure a smooth onboarding experience and faster time-to-value Uncovering upsell and cross-sell opportunities within existing accounts to drive revenue growth Improving existing processes and meaningfully harnessing AI to optimise the customer experience We expect you to shape this role: This description reflects what we need today. How you achieve these outcomes, where you focus your energy, how this role evolves—that's for you to define as you learn what our customers need and where our technical gaps are. To ensure this, we're looking for people who have: 2-3 years' experience in B2B customer success or account management. Financial services or fintech experience is a bonus, not a requirement, provided you can show you pick up new industries and products fast Excellent time management skills, with experience handling competing priorities while consistently delivering results A strong sense of ownership and accountability, with demonstrated success in customer retention and account expansion Strong relationship-building skills, with experience developing trust and rapport across external and internal stakeholders A high degree of comfort adopting new software tools for document drafting, collaboration and communication, since we're hybrid-remote and most of your colleagues won't share an office with you day-to-day A love of writing - we have a major amount of written documentation that you will be contributing to, and we place a high degree of importance on clarity and readability (you can find out more here about _) We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future. Salary: £50-55,000 (DOE) + discretionary commission Remote-first flexibility: Work from anywhere in the UK Work from abroad: Up to 20 days a year Time off: 25 days' holiday, bank holidays and a winter break (we shut down between Christmas and New Year) Share options: Own a part of what we're building together Pension: Auto-enrolment into our Penfold scheme Insurance: Private medical with Bupa (including family cover) and life insurance with AIG Wellbeing: 1:1 coaching and therapy sessions available through Oliva Family leave: Enhanced parental leave with up to 6 months on full pay after two years' service AI tools: Everyone has a Claude subscription on us and access to other premium tools Your setup: We'll support you in creating a comfortable and effective WFH environment We typically run a six-stage interview process: Talent screen Technical interview with hiring manager Task Peer interview Culture interview Founders chat The whole process takes around 2-3 weeks from start to finish. Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We trust people to do great work wherever they are. We hire across the UK and most of our team works remotely full-time. We have a small London office in Moorgate for those who want it, and about a third of the company is close enough to use it occasionally, but there's no expectation to be there. What matters is the work, not where you do it. At Griffin, we’re looking for people who instinctively vibe with our values, behaviours and mission. You’re encouraged to apply, even if your experience doesn’t tick every box. Careers, like life, can take many twists and turns. Your technical expertise and path to where you are today will stand out. We're committed to creating a place where everyone belongs and we welcome diverse perspectives, backgrounds and people who are ready to build a global platform for programmable finance

Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. About the role This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. What you'll do Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. What we're looking for We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: - Have a great attitude and want to learn quickly - Are reliable, thoughtful, and willing to take ownership - Can work independently, spot what needs doing, and make progress without needing detailed instructions every time - Communicate clearly and calmly in writing - Are organised and detail-oriented, especially when managing several issues or follow-ups at once - Are comfortable asking questions when something is unclear - Enjoy solving problems and making things easier for others - Are curious about technology, software, and AI - Are comfortable working remotely and managing your own time - Naturally ask, "How can this be easier next time?" Nice to have - Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude - Experience from university projects, internships, part-time work, customer-facing roles, or startup environments - Interest in product management, customer success, operations, automation, or fintech - Experience writing clear documentation, guides, or process notes What success looks like First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Salary & Location Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits - Stock Option Plan - 25 days holiday + bank holidays - 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) - Vitality Health insurance - Pension plan - Equipment budget - Learning & development budget - Cycle to Work Scheme - Monthly team socials + Quarterly Team Meet-ups @ HQ - Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary: £70,000 - 75,000 per year • Strong commercial experience developing applications using Java., • Experience with modern Java frameworks including Spring Boot, Spring Framework, and Hibernate / JPA., • Experience designing and building RESTful APIs and microservices., • Strong understanding of software engineering principles and best practices., • Experience working within Agile software delivery environments., • Proficiency with Git and modern development workflows., • Excellent problem-solving and analytical skills., • Strong communication skills with the ability to engage effectively with clients and stakeholders., • Experience working in a customer-facing, consultancy, or stakeholder-driven environment., • Experience working within Financial Services, Banking, FinTech, Insurance or Wealth Management environments., • Previous consultancy or professional services experience., • Experience with cloud platforms such as AWS, Azure or GCP., • Knowledge of containerisation technologies including Docker and Kubernetes., • Experience working with CI/CD pipelines and DevOps practices., • Understanding of event-driven architecture and messaging technologies., • Exposure to modern front-end frameworks and technologies., • Experience with AI-assisted development tools such as GitHub Copilot, Cursor, ChatGPT, Claude or similar technologies., • Experience using AI to improve development efficiency, code quality and delivery outcomes., • Exposure to AI-powered automation solutions., • Experience integrating AI services, APIs or Large Language Models (LLMs) into applications., • Interest in emerging AI technologies and their practical application within software development., • Must be within a commutable distance of either Newcastle or Edinburgh, with office attendance required approximately once per month., • Design, develop and maintain enterprise-scale Java applications., • Collaborate directly with clients to understand requirements and translate business needs into technical solutions., • Contribute to solution design and technical architecture discussions., • Develop clean, maintainable and performant code., • Work within Agile delivery teams to deliver high-quality software solutions., • Conduct code reviews and support best practice development standards., • Mentor junior and mid-level developers., • Collaborate with Product Owners, Business Analysts, QA Engineers and DevOps teams., • Support continuous improvement initiatives across development processes and tooling., • Stay current with emerging technologies and identify opportunities to enhance client solutions., • AI, • AWS, • Azure, • ChatGPT, • CI/CD, • Cloud, • Copilot, • Cursor, • DevOps, • Docker, • GCP, • Git, • GitHub, • Hibernate, • Support, • JPA, • Java, • Kubernetes, • Spring, • Spring Boot, • microservices We are a growing technology consultancy delivering innovative digital solutions for a diverse portfolio of clients. This is a permanent, full-time Senior Java Developer role offering a salary of £75,000 per annum and a hybrid working arrangement based in Newcastle or Edinburgh, with office attendance required approximately once per month. We offer the opportunity to work across a variety of projects, partner directly with clients, and help organisations solve complex business challenges through technology while collaborating with both technical and non-technical stakeholders. last updated 36 week of 2026 #J-18808-Ljbffr

Frontend Developer - FinTech – Newcastle (Tech stack: Frontend Developer, React, TypeScript, Websockets, SignalR) I’m recruiting on behalf of a leading FinTech company in Newcastle that is looking for an experienced Frontend Developer to join their dynamic team. This is a fantastic opportunity to work in a fast-paced, innovative environment where you’ll have real ownership over technical products and projects from day one. The Role: As a Frontend Developer, you’ll play a key role in building and improving user-facing applications. You’ll collaborate with various business functions to ensure technical solutions align with real business needs, while also staying ahead of the latest industry trends. Key Responsibilities: • Take full ownership of technical products and projects, actively engaging with different business functions to drive innovation., • Understand the true business need beyond the stated requirements and propose the best technical solutions., • Challenge existing systems and processes to improve efficiency and drive excellence., • Stay up to date with emerging technologies and industry trends to ensure the company remains at the forefront of innovation., • Make an immediate impact – developers are empowered to leverage their skillsets from day one. What They’re Looking For: • Strong programming and technology skills, with recent hands-on experience in React and TypeScript., • Extensive experience working with Websockets, SignalR, or other real-time push technologies., • Experience with containers and orchestration., • A passion for UX and usability, ensuring the best possible user experience., • The ability to collaborate across development teams and engage directly with users to understand their needs., • An entrepreneurial mindset – someone who takes ownership, thrives on solving complex problems, and embraces innovation., • A desire to understand and solve business challenges, build domain knowledge, and develop expertise in financial technology., • Financial Services experience is a plus but not essential., • A strong academic background, with a 2:1 or higher degree in Computer Science or a related discipline, ideally from a highly regarded university. Why Join? This is a fantastic opportunity to be part of a cutting-edge FinTech company, where your work will have a direct impact. You’ll be part of a collaborative, forward-thinking team and have the chance to push boundaries with the latest technologies. Location: Newcastle, UK Applicants must be based in the UK and have the right to work in the UK even though remote working is available. To apply for this position please send your CV to Matt Jones at Noir. Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Staffing and Recruiting #J-18808-Ljbffr

DevOps Engineer – FinTech – Newcastle (Tech stack: DevOps Engineer, PowerShell, C#, Java, Python, Ansible, Terraform, Docker, Kubernetes, Docker Swarm, ELK, Grafana, CI/CD, TeamCity, SQL Server, Windows, Linux, Programmer, Developer, Architect, DevOps Engineer) Our client is a cutting-edge FinTech company with a reputation for innovation and excellence. They design and build advanced trading and analytics platforms used globally by some of the world’s leading financial institutions. With ambitious plans for growth and new product launches, they are now seeking a talented DevOps Engineer to join their team in Newcastle. As a DevOps Engineer, you will be responsible for creating, maintaining, and optimising the infrastructure and pipelines that support highly complex financial software platforms. You’ll work closely with developers and stakeholders, ensuring deployments are seamless, environments are robust, and systems are both secure and scalable. This is a fantastic opportunity to apply your technical expertise in a collaborative, fast-paced environment where innovation is actively encouraged. The successful candidate will bring: • A 2:1 degree or above in Computer Science (or related), ideally from a top university., • Strong ability in scripting with PowerShell or a similar language., • Hands-on coding skills in at least one of C#, Java, or Python., • Practical knowledge of automation tools such as Terraform or Ansible., • Background in container platforms (e.g., Docker) with orchestration using Kubernetes or Swarm., • Familiarity with system monitoring solutions (e.g., ELK, Grafana, or similar)., • Proven track record in building and maintaining CI/CD pipelines, preferably with TeamCity., • Experience working with SQL databases, particularly Microsoft SQL Server., • Comfort managing both Windows and Linux environments., • The ability to communicate clearly with colleagues and clients to resolve challenges and deliver solutions. Desirable (but not essential): • Working knowledge of Atlassian products such as JIRA or Bitbucket., • Exposure to artifact management tools like Artifactory., • Deployment automation experience with Octopus Deploy., • Awareness of code quality and analysis tools (e.g., SonarQube)., • Background with job scheduling platforms such as Control-M., • Experience with major cloud providers (Azure, AWS, GCP)., • Familiarity with VMware (vSphere) and storage area networks. Previous experience in financial services would be advantageous, though not a requirement. This is an exceptional opportunity to join a forward-thinking organisation where your contributions will directly shape the delivery of world-class FinTech products. Location: Newcastle, UK (Fully Office Based) Salary: £50,000 – £90,000 + Bonus + Benefits Applicants must be based in the UK and have the right to work in the UK. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKTECHREC NOIRUKREC #J-18808-Ljbffr

Self-Employed Mortgage Advisor Location: UK-wide | Type: Self-Employed / Commission-Only 4th fastest growing fintech in the UK — Deloitte Fast 50 ~6th fastest growing tech company — Sunday Times Tech 100 ~10th fastest growing fintech in Europe — Deloitte EMEA Fast 500 ~ Finalist, Lloyds Scale Up Trailblazer Business of the Year ~ Finalist, Lloyds Vistage Growth Business of the Year ~ We're looking for a self-employed Mortgage Advisor to join our growing network. You'll have the backing of an award-winning platform, genuine lead support, and full back-office infrastructure — so you can focus on advising clients and growing your business, not chasing admin. Elevate your personal brand Training, business mentoring & marketing support Full back-office support, including paraplanners A self-starter, comfortable managing your own client pipeline as a self-employed adviser

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We have been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. Since then, we’ve continued to grow rapidly as adoption of AI in financial services accelerates, and we’re now scaling our engineering organisation to meet that demand. Our engineering team includes experienced software engineers and PhD-level AI specialists, with strong ties to the University of Edinburgh, giving you access to exceptional expertise and opportunities for continuous learning as part of the day-to-day work. The Role As a Senior Software Engineer at Aveni, you’ll be responsible for building and scaling the products that sit on top of FinLLM (the UK's first LLM for the Financial Services industry) and other LLMs, enabling financial institutions to adopt AI safely and effectively. You won’t be expected to build or train the LLMs themselves, instead you’ll be engineering the platforms, services, user interfaces and integrations that bring those models to life in the hands of advisers, analysts and banking teams. Your work will focus on: Designing and implementing robust event-driven microservices and APIs Building scalable, cloud-native systems on AWS Developing modern, responsive React front-ends Integrating LLM-powered capabilities into real-world workflows Collaborating closely with product and AI specialists to turn ideas into reliable, customer-ready features What you’ll be working with You should be comfortable with most of our core technologies: Node.js and TypeScript React and modern front-end tooling AWS (e.g., Lambda, ECS/Fargate, API Gateway, SQS/SNS, DynamoDB, RDS) NestJS or equivalent back-end frameworks Microservices and event-driven architectures We also actively embrace AI coding assistants (such as Claude Code) to speed up development, improve code quality and reduce repetitive work — and we encourage engineers to use these tools effectively. What we’re looking for: Experience building production systems using Node.js / TypeScript Hands-on experience developing UIs with React Solid understanding of cloud-native engineering on AWS Experience with microservices, messaging patterns and distributed systems A commitment to clean code, testing, observability and operational excellence A proactive and motivated mindset — someone who wants to build, ship and iterate quickly Interest in AI-powered products and a drive to learn Benefits at Aveni What you’ll love Remote-first working across the UK. Work abroad policy for when you want a change of scenery. Co-working spaces available if you want an office buzz sometimes. 34 days holiday (including flexible bank holidays) and your birthday off. Company-wide off-sites (yes, karaoke may happen). Optional Personal Development Plan. Flexible benefits platform: you choose the benefits that matter most to you (not the company). Protection essentials, because we know they matter - Life Insurance, Income protection, critical illness cover, Pension (up to 5% matched employer contribution and optional increased contributions). Private health- and dental care for your peace of mind. Potential share options, have a stake in what you’re building. Enhanced family leave. Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We've built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about technology and its ability to drive positive change for the future of financial services, we'd love to hear from you. Even if you don’t meet 100% of requirements, we’d like to hear from you anyway if you believe you’d fit in. Apply now to join us on our mission to transform the financial services industry through AI.

TAINA is an established, award-winning RegTech company trusted by some of the world's largest financial institutions, professional services firms, and digital platforms. Our clients include global banks, leading asset managers, Big Four firms and financial services organisations operating in highly regulated environments. Backed by a strong investor base including SIX, HSBC, Deutsche Bank and Anthemis, TAINA has spent over a decade building enterprise-grade tax operations technology, helping organisations reduce risk, improve customer experience and transform compliance operations. Today, we are entering our next chapter. We are building what we believe will become the world's first Agentic AI Tax Operations Platform, transforming how global enterprises manage tax operations, regulatory compliance, onboarding, remediation, documentation management, monitoring and governance. Our vision extends beyond software. We are building the tax infrastructure for the global financial ecosystem. As we bring this category-defining platform to market, we are seeking an exceptional Go-To-Market Lead with proven experience launching and scaling AI-native enterprise products. This is not a traditional sales or marketing role. We are looking for an executive-level leader who understands how to successfully bring AI-native products to enterprise markets, particularly within regulated industries. You will own the commercial strategy, positioning, market adoption and scaling of TAINA's next generation AI platform. Working directly with the CEO and Executive Leadership Team, you will help define category positioning, product packaging, pricing strategy, risk and governance messaging, commercial models and enterprise adoption frameworks. This is a rare opportunity to help shape an entirely new category at the intersection of Agentic AI, enterprise software and regulatory technology. • Develop and execute the commercial strategy for TAINA's AI-native product portfolio., • Define market positioning, value propositions and category creation strategies., • Establish product launch frameworks and commercialisation plans., • Identify target markets, buyer personas and enterprise adoption pathways., • Drive product-market fit validation and scaling initiatives., • Lead the commercialisation of AI-native and agentic workflow products., • Define packaging, licensing, pricing and monetisation models., • Build business cases demonstrating value, ROI and operational impact., • Translate complex AI capabilities into compelling business outcomes for enterprise buyers., • Shape commercial approaches for new AI capabilities throughout the product lifecycle., • Engage with senior executives at enterprise organisations to understand adoption barriers and buying requirements., • Develop approaches for AI governance, risk, trust and explainability conversations., • Build frameworks that support client confidence in enterprise AI deployment., • Help customers understand the operational, financial and strategic implications of agentic AI adoption., • Work closely with Product, Marketing, Sales and Customer Success teams to align execution., • Contribute to strategic planning as a member of the Executive Leadership Team., • Support investor, board and strategic partnership discussions where required., • Develop market education, thought leadership and category-building initiatives., • Influence product roadmap decisions through market insight and customer feedback., • Understand the end-to-end lifecycle of AI-native products from concept to scale., • Assess market opportunities, commercial risks and investment priorities., • Monitor competitor activity and emerging AI market trends., • Proven experience bringing AI-native enterprise software products to market., • Experience launching entirely new products or product categories., • Deep understanding of enterprise software commercialisation., • Strong understanding of AI adoption within large organisations., • Experience developing pricing, packaging and commercial models for AI-based solutions., • Experience presenting to C-level stakeholders within large enterprises., • Strong understanding of SaaS economics and commercial scaling strategies., • Experience creating and executing enterprise go-to-market strategies., • Experience within RegTech, FinTech, tax technology, compliance technology or broader financial services technology., • Experience commercialising agentic AI, workflow automation or autonomous systems., • Understanding of AI governance, explainability, auditability and regulatory considerations., • Experience selling into banks, capital markets firms, asset managers, financial institutions or other regulated sectors., • Experience building new markets through thought leadership and category creation. Within this role, you will help TAINA: • Establish market leadership in Agentic AI for Tax Operations., • Create and own the commercial narrative for a new category of enterprise AI., • Accelerate adoption amongst global financial institutions., • Develop scalable commercial models for AI-native offerings.Position TAINA as the recognised authority in AI-driven tax operations.Support the company's ambition to become foundational infrastructure within the global tax ecosystem #J-18808-Ljbffr

Viva.com is seeking an SMB Sales Executive to drive field-based sales of payment terminals and merchant acquiring services in the Newcastle region. You will visit prospects in person, develop relationships, and close deals through digital and face-to-face interactions. You will generate opportunities, present solutions tailored to SME retail and hospitality, and manage CRM data while collaborating with a dynamic team in a fast-paced fintech environment. #J-18808-Ljbffr

A fast-growing FinTech platform in the UK is seeking an experienced Asset Finance Funding Manager. The role involves managing SME and vendor inquiries, executing asset finance deals, and building key relationships within the lender market. Ideal candidates will possess over 5 years of experience in asset finance and a strong network of industry contacts. This position offers significant growth potential and the opportunity to lead a high-performing team in a rapidly expanding sector. #J-18808-Ljbffr

Revolut is seeking a Business Compliance Manager to advise, challenge, and oversee compliance risks across investing and trading products, enabling responsible innovation while meeting global regulatory expectations. You will collaborate with Trading, Product, Legal and Risk teams to review launches, design controls, and monitor market conduct, disclosures and regulatory developments globally. This role is based in the United Kingdom and offers a fast-paced fintech environment. #J-18808-Ljbffr

Customer Retention Agent £26,436 with uncapped commission About the role: Customer success is the foundation of business success. As this company has been built on retaining customers for long periods of time, when a customer leaves - this company takes it personally. As Customer Retention Agent, you will be responsible for maintaining a low level of customer churn and contacting customers at risk of churn or canceling in a timely manner. This role is Being a confident negotiator, experienced in account management and comfortable handling difficult conversations, you will be tenacious in your desire to retain customer business. You will also proactively contact customers to improve their experience, and will be the first point of call to deal with cancellations, billing enquiries, customer retention and complaints. Retain customers, contributing the company goal of a 1% churn of customer base. Proactively speak to customers with outstanding debt, to reduce the number of customers owing funds and identifying gaps in process to prevent repeat offenses. Manage all canceled customers and outbound activity. This includes taking ownership of your personal cancellation queue by contacting all customer cancellations within 24 hours, and seeking to reactivate accounts where possible. Use Net Promoter Score results from cancellations to address detractor issues. Be the first escalation point of contact for customer complaints and cancellations, ensuring compliance with terms and conditions and effectively resolving complaints with the Customer Experience Team. Answering customers' billing and subscription queries. Maintain a high volume of outbound activity to nurture meaningful relationships with customers, understand customer needs and support business growth. Ensure all customers understand the value of the company’s products and services. Deliver against KPIs in key areas of activity and productivity. Optimize customer experience by effectively utilizing the CRM. Follow all relevant processes and proactively give feedback to improve them. Why Epos Now… Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone. We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia. Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - it’s an exciting time to join us! Casual dress Company events Company pension Employee discount On-site parking Referral programme Stage 1 – Initial Conversation- A short telephone conversation with a member of our Talent Team. Stage 2 – Hiring Manager Interview- A face-to-face interview with the Hiring Manager to discuss your experience, skills and suitability for the role. We aim to keep our recruitment process straightforward, engaging and respectful of your time.

Noir is expanding its Newcastle-based engineering capability and is seeking a Data Engineer to design and optimise data pipelines and central data platforms. You will ensure reliable data delivery to support investment decisions and work with stakeholders across the business. The role requires 3–6 years of data engineering experience, a 2:1 or better in Computer Science (Russell Group preferred), and hands-on experience with SQL, Python, AWS, Git, and Airflow. #J-18808-Ljbffr

Neoflow is a platform that transforms how businesses globally handle payment processes. Our aim is to streamline your payment operations, ensuring they are smooth, efficient, and secure. We eliminate interruptions and minimise the time spent managing payment operations, so our clients can concentrate on expanding their business. We are currently seeking a Full Stack Engineer to join our dynamic team. In this role, you will have the opportunity to work with a team of talented professionals, driving the company's technological objectives forward. Neoflow prides itself on its commitment to innovation, and as our Full Stack Engineer, you will play a pivotal role in developing and implementing cutting-edge solutions. This role is not just a job—it's a career packed with opportunities to grow and make a significant impact in a fast-paced, tech-driven environment. We are a remote first company and we welcome applications Tasks Develop and maintain web applications using front-end technologies such as HTML, CSS, and Java Script Design and implement database schemas and query optimization for efficient data storage and retrieval Collaborate with cross-functional teams to develop and integrate APIs for seamless data exchange Perform code reviews and ensure adherence to coding standards and best practices Troubleshoot and debug issues, and provide timely resolutions to ensure smooth functioning of the application Requirements Bachelor's degree in Computer Science or a related field Minimum of 3 years of experience in full stack development Proficiency in programming languages such as Java Script, Python, and Java Experience with front-end frameworks like React or Angular as well as backend Javascript frameworks such as Node JS, Express JS, or Nest JS. Knowledge of database systems and SQL queries Previous fintech experience will be an advantage, but not a requirement Join Neoflow, a leading company in fintech. Apply now for the Full Stack Engineer position and be part of our innovative and dynamic team!

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: Dealing with all queries that come in through live chat, email and through social media. Troubleshooting technical issues and optimising user experience. Reporting bugs and UX issues to other members of the team. Active participation in app growth and development. What we’re looking for: Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.. You can get your head around a complex system quickly. You find it easy to juggle and prioritise different tasks. You’re chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS £24,762 per annum Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme , contributing 5% on earnings up to £24,762 . Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free Chip X subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Short take-home task Video interview with Head of Talent Video interview with the hiring manager & Team Lead Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions.We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth.The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose.Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision the wealth app for our community, giving them one place for saving and investing. Who we are Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements The role We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a Saa S onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. About Vestd Vestd is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a B Corp-certified company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out this short video from our founder, Ifty. What success looks like in year one You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. What you’ll own Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. What we’re looking for Essential elements for this role We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. A Saa S background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role. At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a Saa S business, ideally where the product requires configuration or guided setup Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence. At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2 B accounts Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance High attention to detail, particularly where accuracy and compliance matter Comfortable working independently in a fully remote environment Nice to have These will help you stand out from the pack: Finance or legal background (e.g. professional services, company secretarial, tax) Startup/scale-up experience Knowledge of shares and share schemes Experience working in a remote-first team Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our application process We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: Apply online 20-minute screening call Short take-home task — (we'll tell you what this involves upfront) 45-minute skills based interview with the hiring manager and team member 45-minute team cultural interview 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Why work at Vestd? Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): This job is remote-first, although attendance is required twice yearly at our in-person get-togethers A flexible environment to help you achieve the best work/life balance Equity, of course! (After the qualifying period) Monthly recognition scheme, where we celebrate our folk Support with home working equipment A personal training and development budget to keep your career and professional growth on track Private medical insurance (after the qualifying period) Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion Great team ethos, connect through regular team and company socials. 25 days annual leave plus one extra day per year of service (up to five days) Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. Culture fit What makes Vestd folk collaborative, adaptable, and eager to grow? Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm Adaptable - open to taking on responsibilities beyond the defined role as needed Passionate about contributing to a culture of innovation, collaboration, and continuous improvement Embraces technology to improve processes and drive efficiency What you can expect Our culture is our backbone (Breathe HR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations ‘Sustainable Development Goals . This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our five-star reviews . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, Tech Round, and Business Cloud’s Fintech50. See more about our awards here . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Equality, diversity and inclusion (EDI) at Vestd At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. Research shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Lead Backend Engineer / Developer (Python TypeScript API) Newcastle onsite to £130k.Are you a technologist who enjoys working with a range of programming languages and liaising with clients?.You could be joining a scaling FinTech within the consulting division of the Newcastle office.Social team at

Senior Java Developer- Newcastle • My Tech Consultancy client is looking for a Senior Java Developer to join them, • Up to £75k, benefits such as Bonus, 25 days Holiday, Paid for Certifications, Healthcare, Flexible hours and much more, • Remote first, monthly travel to Newcastle, so candidate in the North East of England/ Scotland preferred, • Java, Spring, Spring Boot, SQL, REST, Agile My client is a mid-size IT Consultancy going from strength to strength. They work with a diverse range of clients across Financial Services, Renewables, Healthcare. This role may require you to go through Security Clearance. Therefore, you must hold British Citizenship. All the teamwork adhering to best in industry techniques such as TDD, CI and Paired Programming. • Bonus, • 25 days Holiday, • Paid for Certifications, • Healthcare, • Flexible hours, • Annual trips abroad You’ll be working on an ongoing project for a leading FinTech client, the role is based in the UK and US so the role is Remote first. However our HQ is in Newcastle and occasional team socials, and meetings will be held her. Travel can be expensed. In this role, a senior developer you will be responsible for forming and onboarding new project teams, integrating them into the client’s organization, and ensuring a clear understanding of the project and product vision. You should be skilled at facilitating communication and information exchange between external groups and the project team, while also tracking project progress, offering timely feedback, and fostering a culture of agility and continuous learning. • Java 8+, • Spring/Spring Boot, • SQL, • REST, • CI/CD, • Leadership qualities, • Critical thinking skills, • Java, Spring, Spring Boot, SQL, REST, Agile #J-18808-Ljbffr

Data Engineer – FinTech – Newcastle (Tech stack: Data Engineer, SQL, Python, AWS, Git, Airflow, Data Pipelines, Data Platforms, Programmer, Developer, Architect, Data Engineer) Our client is a trailblazer in the FinTech space, known for delivering innovative technology solutions to global financial markets. They are expanding their engineering capability in Newcastle and are looking for a talented Data Engineer to join their team. This role will focus on building and optimising systems that make complex datasets accessible, reliable, and valuable for the business. As a Data Engineer, you will take responsibility for the development of high-quality pipelines that process and manage large volumes of data from a range of external and internal sources. You’ll play a key role in enhancing and maintaining their central data platform, ensuring the smooth delivery of information that supports investment decision-making. Working closely with stakeholders across the business, you’ll help shape how data is accessed, tested, and leveraged to maximise value. The successful candidate will bring: • 3-6 years of relevant experience working as a Data Engineer (or in a closely related role)., • A 2:1 or above in Computer Science (or related field), ideally from a Russell Group university., • Direct experience in the hedge fund sector (essential)., • Strong ability to design and build data pipelines that integrate multiple data sources., • Proficiency in SQL and Python, with solid exposure to AWS or other cloud-based data tools., • Familiarity with version control systems such as Git and workflow/orchestration tools such as Airflow., • Proven ability to test and troubleshoot data systems, with a track record of improving reliability and accuracy., • Excellent communication skills, with the ability to collaborate effectively in a team environment., • A detail-oriented, proactive mindset, with a willingness to learn and apply new technologies. This is an exciting opportunity to join a forward-thinking organisation where data is at the core of their success. You’ll be part of a collaborative environment where your work will directly support world-class FinTech solutions. Location: Newcastle, UK (Fully Office Based) Salary: £45,000 – £80,000 + Bonus + Benefits Applicants must be based in the UK and have the right to work in the UK. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKTECHREC NOIRUKREC #J-18808-Ljbffr

(Tech stack: Data Engineer, SQL, Python, AWS, Git, Airflow, Data Pipelines, Data Platforms, Programmer, Developer, Architect, Data Engineer) Our client is a trailblazer in the FinTech space, known for delivering innovative technology solutions to global financial markets. They are expanding their engineering capability in Newcastle and are looking for a talented Data Engineer to join their team. This role will focus on building and optimising systems that make complex datasets accessible, reliable, and valuable for the business. As a Data Engineer, you will take responsibility for the development of high-quality pipelines that process and manage large volumes of data from a range of external and internal sources. You’ll play a key role in enhancing and maintaining their central data platform, ensuring the smooth delivery of information that supports investment decision-making. Working closely with stakeholders across the business, you’ll help shape how data is accessed, tested, and leveraged to maximise value. The successful candidate will bring: • 3–6 years of relevant experience working as a Data Engineer (or in a closely related role)., • A 2:1 or above in Computer Science (or related field), ideally from a Russell Group university., • Direct experience in the hedge fund sector (essential)., • Strong ability to design and build data pipelines that integrate multiple data sources., • Proficiency in SQL and Python, with solid exposure to AWS or other cloud-based data tools., • Familiarity with version control systems such as Git and workflow/orchestration tools such as Airflow., • Proven ability to test and troubleshoot data systems, with a track record of improving reliability and accuracy., • Excellent communication skills, with the ability to collaborate effectively in a team environment., • A detail-oriented, proactive mindset, with a willingness to learn and apply new technologies. This is an exciting opportunity to join a forward-thinking organisation where data is at the core of their success. You’ll be part of a collaborative environment where your work will directly support world-class FinTech solutions. Location: Newcastle, UK (Fully Office Based) Applicants must be based in the UK and have the right to work in the UK. #J-18808-Ljbffr

Selby Jennings is seeking a skilled software engineer to contribute to the design and development of scalable software systems across the full SDLC. The role offers exposure to complex technical challenges, modern engineering practices, and the opportunity to work with a team of exceptional software engineers. You will design, develop and maintain high-quality software solutions, collaborating with stakeholders to translate business requirements into practical technical solutions and #J-18808-Ljbffr

Who We Are Remote first - The successful candidate will be based in UK ️Java, Spring Boot/AI, AWS, Graph Database, AI and ML frameworks , Agentic AI Be part of a growing AI Fintech, working with cutting-edge technologies At least 10 years of experience in hands-on Software Development Competitive compensation Fantastic benefits including Health Plans, WFH allowance and Macbook Pro Your Responsibilities Your Experience ️ Although not essential, it would be great if you have practical experience with: Interview Process Initial chat. This would be with a member of our recruitment team and help to better understand your current situation, what you are looking for and any questions you may have. Technical Challenge. This is a take-home task you will complete in your own time. Technical Interview. This will be with your potential team members, primarily consisting of technical questions. Final Interview. This will be with senior management and cover a range of technical and behavioral competencies. Your Benefits At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, colour, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply.

Make your mark at one of the biggest names in payments. We’re looking for a CDD Operations Analyst to join our ever-evolving Enterprise EMEA team and help shape the future of global commerce. Make your mark at one of the biggest names in payments. We’re looking for a CDD Operations Analyst to join our ever-evolving Enterprise EMEA team and help shape the future of global commerce. • Conduct thorough due diligence reviews for new enterprise customers, including detailed assessments of complex corporate ownership structures, Ultimate Beneficial Owners (UBOs), and source of wealth/source of funds, in accordance with Worldpay Policies and Procedures, • Collect, verify, and analyze documentation and information from a variety of internal and external sources, including public registries, company filings, and reputable financial databases, • Prepare comprehensive reports summarizing findings, associated risks and recommendations, • Perform comprehensive assessments on Politically Exposed Persons (PEPs), potential sanctions matches, and adverse media hits, applying a robust risk-based approach to understand and document associated risk-based approach to understand and document associated risks, • Identify emerging concerns, inconsistencies, or potential indicators of financial crime, escalating issues in line with governance frameworks and managing them from identification to resolution, • Conduct periodic reviews of existing enterprise customer relationships in accordance with risk-based review cycles, • Complete trigger event reviews following changes such as ownership updates, unusual account activity, negative media developments, or revised risk indicators, • Reassess customer information and documentation to ensure continued alignment with regulatory and internal standards, • Identify deteriorating risk profiles, discrepancies, or new risks and elevate accordingly to Compliance or senior colleagues, • Maintain clear and accurate records of review outcomes to support audit and regulatory scrutiny, • Ensure all reviews are delivered to a consistently high standard, maintaining accuracy, completeness, and clear auditability, • Contribute to continuous improvement of the CDD function by recommending enhancements to processes, controls, documentation standards, and workflow efficiency, • Maintain strong case management discipline, tracking progress, proactively removing blockers, and ensuring SLAs are met without compromising risk standards, • Communicate effectively with internal stakeholders including Business Development, Relationship Managers, Compliance, Audit, and other teams within the control framework, • Provide clear and practical guidance on due diligence requirements, timelines, and risks, tailoring communication to each stakeholder's needs, • Act as a trusted advisor by using a risk-based mindset to influence decisions and support a smooth, well controlled onboarding process, • Stay up to date with industry developments, emerging risks, regulatory changes, and best practices related to AML, CDD/EDD, sanctions, and financial crime compliance, • Foster a customer focused culture that balances strong risk management with an innovative, solutions driven approach to achieving regulatory objectives and delivering positive customer experiences, • Participate in training sessions and workshops - both face-to-face, remotely and using CBT solutions, to continually improve and develop AML, CDD/EDD and Financial Crime knowledge, • Share expertise and best practices with colleagues, to support and grow the team and transfer knowledge and skills, • 3 years+ of experience in CDD, KYC, AML, or financial crime compliance within financial services, payments, or another regulated industry, • Able to work in the office in a hybrid model 3 days per week, • Proficiency in conducting screening and risk assessments for PEPs, sanctions, and adverse media, • Excellent analytical skills with the ability to identify issues, investigate concerns, and manage cases through to resolution, • Exceptional communication and stakeholder management capabilities, including experience influencing decision-making in a control focused environment, • Attention to detail, sound judgement, and the ability to balance efficiency with high quality output, • Pro‑active and self‑motivated mindset, with the ability to work independently as well as in a team - within a fast‑paced, deadline‑driven environment, • Working towards or committed to obtaining professional qualification(s) (e.g., ICA Certificate in AML, ACAMS), • Experience in merchant acquiring, fintech compliance, or correspondent banking, • Knowledge of global regulatory frameworks (e.g., FCA, FinCEN, MAS, HKMA, EU AML Directives), • Experience with CDD/KYC tools such as Orbis, Fenergo, Actimize, Salesforce, or LexisNexis Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it’s unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders. Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer. #J-18808-Ljbffr

Ready to take your career global?Make your mark at one of the biggest names in payments. We’re looking for a CDD Operations Analyst to join our ever-evolving Enterprise EMEA team and help shape the future of global commerce.What you’ll ownCDD & EDD Reviews for New Business RelationshipsConduct thorough due diligence reviews for new enterprise customers, including detailed assessments of complex corporate ownership structures, Ultimate Beneficial Owners (UBOs), and source of wealth/source of funds, in accordance with Worldpay Policies and ProceduresCollect, verify, and analyze documentation and information from a variety of internal and external sources, including public registries, company filings, and reputable financial databasesPrepare comprehensive reports summarizing findings, associated risks and recommendationsScreening & Risk AssessmentPerform comprehensive assessments on Politically Exposed Persons (PEPs), potential sanctions matches, and adverse media hits, applying a robust risk-based approach to understand and document associated risk-based approach to understand and document associated risksIdentify emerging concerns, inconsistencies, or potential indicators of financial crime, escalating issues in line with governance frameworks and managing them from identification to resolutionOngoing Monitoring of Customer RelationshipsConduct periodic reviews of existing enterprise customer relationships in accordance with risk-based review cyclesComplete trigger event reviews following changes such as ownership updates, unusual account activity, negative media developments, or revised risk indicatorsReassess customer information and documentation to ensure continued alignment with regulatory and internal standardsIdentify deteriorating risk profiles, discrepancies, or new risks and escalate accordingly to Compliance or senior colleaguesMaintain clear and accurate records of review outcomes to support audit and regulatory scrutinyOperational Quality & Process OwnershipEnsure all reviews are delivered to a consistently high standard, maintaining accuracy, completeness, and clear auditabilityContribute to continuous improvement of the CDD function by recommending enhancements to processes, controls, documentation standards, and workflow efficiencyMaintain strong case management discipline, tracking progress, proactively removing blockers, and ensuring SLAs are met without compromising risk standardsStakeholder & Relationship ManagementCommunicate effectively with internal stakeholders including Business Development, Relationship Managers, Compliance, Audit, and other teams within the control frameworkProvide clear and practical guidance on due diligence requirements, timelines, and risks, tailoring communication to each stakeholder's needsAct as a trusted advisor by using a risk-based mindset to influence decisions and support a smooth, well controlled onboarding processRisk Culture & Industry AwarenessStay up to date with industry developments, emerging risks, regulatory changes, and best practices related to AML, CDD/EDD, sanctions, and financial crime complianceFoster a customer focused culture that balances strong risk management with an innovative, solutions driven approach to achieving regulatory objectives and delivering positive customer experiencesTraining & Knowledge-sharingParticipate in training sessions and workshops – both face-to-face, remotely and using CBT solutions, to continually improve and develop AML, CDD/EDD and Financial Crime knowledgeShare expertise and best practices with colleagues, to support and grow the team and transfer knowledge and skillsWhat you’ll bring3 years+ of experience in CDD, KYC, AML, or financial crime compliance within financial services, payments, or another regulated industryAble to work in the office in a hybrid model 3 days per weekProficiency in conducting screening and risk assessments for PEPs, sanctions, and adverse mediaExcellent analytical skills with the ability to identify issues, investigate concerns, and manage cases through to resolutionExceptional communication and stakeholder management capabilities, including experience influencing decision-making in a control focused environmentAttention to detail, sound judgement, and the ability to balance efficiency with high quality outputPro-active and self-motivated mindset, with the ability to work independently as well as in a team - within a fast-paced, deadline-driven environmentIt’s a bonus if you haveWorking towards or committed to obtaining professional qualification(s) (e.g., ICA Certificate in AML, ACAMS)Experience in merchant acquiring, fintech compliance, or correspondent bankingKnowledge of global regulatory frameworks (e.g., FCA, FinCEN, MAS, HKMA, EU AML Directives)Experience with CDD/KYC tools such as Orbis, Fenergo, Actimize, Salesforce, or LexisNexisAbout the teamOur inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections– it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.What makes a Globalpayer?Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.#LI-LH1 #J-18808-Ljbffr

About Griffin Our culture and home life. The team The opportunity What success looks like What you'll own Your background Functional programming - you've shipped production Clojure, Elixir, Erlang, Haskell, Scala, or Scheme in a professional setting, or you've built substantial personal projects that demonstrate deep functional programming experience Fintech domain expertise - you've worked in payments, accounts, ledgers, or compliance where you've dealt with money movement, reconciliation, and regulatory requirements What can we offer you? Remote-first flexibility: Work from anywhere in the UK Time off: 25 days’ holiday, bank holidays and a winter break (we shut down between Christmas and New Year) Share options: Own a part of what we’re building together Work from abroad: Up to 20 days a year Pension: Auto-enrolment into our Penfold scheme Insurance: Private medical with Bupa (including family cover) and life insurance with AIG Wellbeing: 1:1 coaching and therapy session available through Oliva Family leave: Enhanced parental leave with up to 6 months on full pay after two years’ service AI tools: Everyone has a Claude subscription on us and access to other premium tools Your setup: We’ll support you in creating a comfortable and effective WFH environment. As a bank, we’re committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks. How long will the process take? Step 1: An initial phone call with our Talent Team for us to tell you more about Griffin and learn about your recent experience. Step 2: A task based on what you’ll be doing on a day to day at Griffin. Step 3: Meet your manager to talk through your experience and how that relates to the requirements. Step 4: Meet with peers in your team for a more in-depth technical interview. Step 5 : Culture and Founder interview: Learn more about this here. How do I apply? We’re remote-first Under representation Griffin Bank Ltd request that recruitment agencies do not speculatively submit CVs to any employee or associate of our company unless explicitly asked to do so by a member of our Talent team. Any CVs sent to any member of our team on a speculative basis will not be recognised and we will not accept liability for any fee or commission should we subsequently employ a candidate who applied to us directly or was introduced by an instructed agency that may also have been submitted speculatively by an uninstructed agency.