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  • The Lodge Hotel
    Hotel Receptionist
    Hotel Receptionist
    2 days ago
    £12.5–£13 hourly
    Full-time
    London

    We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care

    Immediate start!
    Easy apply
  • Ycc
    Barista
    Barista
    10 days ago
    £12.21 hourly
    Full-time
    Hounslow

    Our baristas are if you like the public of costa coffee , known and loved by their passion and precision - like craft , if you pour your heart into and value exceptional coffee , you just might be the kind of person we are looking for .To celebrate great performance at costa we’re really proud to be able to offer an industry leading reward package ;-A starting pay of £12.21- £12.71 per hour ( depending on your skill and progression to barista maestro) -Whilst on shift free handmade drinks plus 50% discount on food and bottled drinks . -Costa coffee retirement plan , which offers matching contributions. Costa discount card - 25% off food and drinks in store when you are not working .

    Immediate start!
    No experience
    Easy apply
  • Gaucho Richmond
    Head Receptionist
    Head Receptionist
    15 days ago
    £16.5–£17.5 hourly
    Full-time
    Richmond

    Description Gaucho are looking for an enthusiastic and experienced Head Receptionist to join one of our Gaucho teams! The ideal Head Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests, and be a Gaucho ambassador. We are looking for someone with previous Head Receptionist experience, and experience managing a team. Key responsibilities of the Head Receptionist • To work with or develop suitable strategies & reservation that optimise restaurant capacity, • To regularly review adherence to all agreed systems and correct where necessary, • Floor plan and section management with recordable history of section allocation, • Allocate tasks to members of the team adjusting according to service requirements, • Collation of guest database through accurate records and database systems, • Staffing Levels managed including costed rotas, holiday management and productivity management, • To understand and pro-actively work towards all cover growth targets for the business Requirements for Gaucho Head Receptionist • Previous experience as a Head/Senior Receptionist, • Enthusiasm for hospitality, and a fast-paced working environment, • A warm and hospitable personality, • Strong leadership skills Training and benefits • 50% off your bill at all Gaucho and M Restaurants, • Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform, • Training in the Rare L.A.B, • Career development and training, • Staff food breakfast and lunchtime of every day worked

    Immediate start!
    Easy apply

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