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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). ., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Job Location Weybridge Job Description Ready to take the wheel on some of the world’s most trusted brands? Are you passionate about digital commerce, energized by building partnerships, and excited by the idea of shaping the future of professional channels? If you’re looking to accelerate your career with industry‑leading development and real ownership, this could be your next career step. Procter & Gamble (P&G) is one of the world’s largest consumer goods companies owning globally iconic brands such as Gillette, Fairy and Oral-B. P&G Pro is an exciting and growing part of the company which manufactures and markets away from home products, bringing the innovation behind brands like Fairy, Flash and Ariel to professional end users across Hospitality, Healthcare and Restaurants. This is a unique role where you will lead and shape the Digital Commerce agenda for P&G Pro in the UK & Ireland. You’ll play a pivotal part in accelerating growth by creating standout digital shopping experiences, building powerful partnerships, and setting the direction for how P&G Pro wins online — today and tomorrow. What you’ll do: • Drive Winning Commercial Strategies: Design and implement winning commercial plans by aligning internal teams and collaborating with external partners to optimize strategies across wholesalers and buying platforms., • Selling and Partnerships: You will bring plans to life through strong selling and influencing, building trusted partnerships that translate strategy into impactful commercial outcomes., • Thought Leadership: Serve as the UK&I channel expert, articulating strategies for immediate and medium-term success, while applying insights from other channels to inform optimal plans for Professionals., • eContent Development: Oversee the evolution of eContent to enhance consumer engagement, facilitate navigation, and drive sales performance., • Search Optimization: Develop and manage traffic generation and conversion strategies to maximize performance and ensure an optimized return on investment., • Data-Driven Decision Making: You will analyze performance data to generate actionable insights that guide strategic direction, unlock new opportunities and drive continuous improvement., • Cross-Functional Collaboration: You will work closely with Brand, Finance, Account Managers and European leadership teams to ensure strong alignment and high‑quality execution across all workstreams. What we offer you: • Meaningful Work from Day 1: From Day 1, you’ll be owning your part of the business and helping it to grow. You’ll be given the space and opportunity to bring your experience, energy, and new perspectives to make a genuine impact right from the start, supported with continuous and supportive coaching from your manager and the wider team., • Competitive Benefits: P&G take a Total Rewards approach meaning on top of your competitive salary, which is reviewed annually, you can expect a whole range of benefits including: a double-matched pension scheme, private health insurance, participation in a stock ownership scheme, 25 days holiday and your very own ‘Flex4Me’ Fund which enables you to allocate a portion of your benefits package to the areas that matter most to you., • Head Office Location: This role is based in our UK Head Office in Weybridge, Surrey which is an easy commute from London with regular trains from Waterloo and a free shuttle service from the station to the office. There is free on-site parking with access to dedicated electric vehicle charging points. There is also an on-site Costa Coffee, discounted restaurant for breakfast and lunch and a state-of-the-art gym facility., • Flexibility: We operate a flex at work approach, with flexibility built into the role. Our teams spend 3 days of their week collaborating together in our offices or at our external partners. This is balanced with 2 of their days spent on focused work which most tend to do from home. Of course, we do a bit of both every day, but we encourage our teams to choose where they work based on the jobs to be done. Job Qualifications What Will Set You Up for Success • Digital Commerce Expertise: Proven experience in a similar role, with a strong understanding of online sales fundamentals, sponsored search and eContent/ rich content, and a proven track record of delivering business solutions that drive sustainable growth., • Influencing & Selling Capability: You are confident influencing senior stakeholders internally and externally, with the credibility to lead digital thinking for P&G Pro from the outset., • Digital Fluency: You have a deep understanding of digital business drivers and hands‑on experience optimizing content, search and conversion to improve performance., • Partnership Mindset: You have experience working with online retailers to build collaborative, win‑win partnerships; grocery or FMCG experience is a strong advantage., • Leadership & Ownership: Established leadership capabilities, with a proven ability to lead self and others while driving thought leadership in digital commerce., • Execution & Analytical Strength: You combine strong organizational skills with an analytical mindset, using data to inform decisions, manage multiple priorities and deliver consistently high‑quality results., • You hold a valid UK Driving License. Right to Work For this role, P&G are willing to provide sponsorship to those who require a visa to live and work in the UK, subject to meeting all the necessary Home Office requirements. Full details on visa restrictions can be found on the Home Office website and immigration rules are subject to change. P&G is legally required to ensure all candidates have the right to work in the UK from Day 1 of their employment. All applicants will therefore be asked to provide evidence of their right to work at the conclusion of the recruitment process as a condition of employment. At P&G #weseeequal We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click ___ if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience. Job Schedule Full time Job Number R000144088 Job Segmentation Experienced Professionals Starting Pay / Salary Range

Job Location Weybridge Job Description Procter & Gamble (P&G) is a leading global consumer goods company, with Personal Health Care brands including Vicks, Pepto‑Bismol, and Seven Seas. We are seeking a Qualified Person (QP) / Senior Quality Assurance Manager to lead quality and compliance activities across GMP, GDP and HACCP for food supplements and help safeguard consumer trust across our UK Personal Health Care portfolio. If you thrive at the intersection of regulatory excellence, safety, and quality leadership, this role could be your next career step. You will play a key part in ensuring products are manufactured, released, and distributed in full alignment with UK regulatory requirements and global quality standards. In this highly visible role, you will safeguard product quality, protect consumers, and act as a trusted partner to internal teams, suppliers, and regulatory authorities, making a real impact from manufacturing through distribution. *This position will be primarily based in Weybridge (Surrey), with alternative options available in Reading or Skelmersdale. Candidates must be flexible to travel periodically to the Skelmersdale site as required. Role overview As the Qualified Person (QP) for Procter & Gamble UK, you will be accountable for ensuring that products are manufactured, tested, released, and distributed in full compliance with UK legislation and global quality standards. With us, you will: • Act as Qualified Person for Procter & Gamble UK in accordance with UK legislation for Medicinal Products for Human Use, ensuring batch certification, release, and maintenance of the certification register., • Ensure robust GMP, GDP, and HACCP compliance through effective documentation systems, quality and technical agreements, vendor qualification and auditing, and alignment with Marketing Authorisations and Global Healthcare procedures., • Lead quality governance activities, including deviation management, CAPA definition and tracking, quality performance monitoring, and continuous improvement initiatives., • Manage critical quality events such as incidents, complaints, recalls, and withdrawals, acting as the key interface with internal stakeholders, authorities, and drug and food safety bodies., • Prepare for and manage regulatory inspections and approve and oversee annual training plans to ensure personnel are appropriately trained and qualified. What we offer you: • Meaningful Work from Day 1: From Day 1, you’ll step into a role with real accountability where you will directly influence product release, quality outcomes and regulatory confidence for P&G’s UK portfolio, using your expertise to protect consumers and uphold trusted brands. You will be owning your part of the business and helping it grow, with continuous and supportive coaching from your manager and the wider team., • Competitive Benefits: P&G take a Total Rewards approach meaning on top of your competitive salary, which is reviewed annually, you can expect a whole range of benefits including: a double-matched pension scheme, private health insurance, participation in a stock ownership scheme, 25 days holiday and your very own ‘Flex4Me’ Fund which enables you to allocate a portion of your benefits package to the areas that matter most to you., • Flexibility: We operate a flex at work approach, with flexibility built into the role. Our teams spend 3 days of their week collaborating together in our offices or at our external partners. This is balanced with 2 of their days spent on focused work which most tend to do from home. Of course, we do a bit of both every day, but we encourage our teams to choose where they work based on the jobs to be done. Job Qualifications What you’ll bring • Degree in pharmacy or another formal qualification in medicine, veterinary medicine, chemistry, pharmaceutical chemistry and technology or biology., • Registration and approval as a Qualified Person with British Authorities in accordance with local regulations., • Sufficient experience as a Qualified Person under UK regulations and solid experience in Quality Assurance., • Advanced knowledge of GMP and GDP requirements., • Fluency in English, both written and spoken, • Strong communication and collaboration skills with internal teams, suppliers, and regulators., • A results‑driven, quality‑focused mindset with a strong sense of ownership., • Proactivity, organization and ability to operate with urgency in a regulated environment. Right to Work: For this role, P&G are willing to provide sponsorship to those who require a visa to live and work in the UK, subject to meeting all the necessary Home Office requirements. Full details on visa restrictions can be found on the Home Office website and immigration rules are subject to change. P&G is legally required to ensure all candidates have the right to work in the UK from Day 1 of their employment. All applicants will therefore be asked to provide evidence of their right to work at the conclusion of the recruitment process as a condition of employment. At P&G #weseeequal We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click ___ if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience. Job Schedule Full time Job Number R000144335 Job Segmentation Experienced Professionals Starting Pay / Salary Range

Ready to kick-start your engineering career?Join Thames Water as a Mechanical and Electrical Apprentice, gaining hands-on skills with key systems while working towards a Level 3 Engineering Maintenance Technician qualification. What you’ll be doing as a Mechanical and Electrical Engineer Level 3Apprentice: • Learn to maintain and repair plant and equipment, including motors, power supplies, actuators, pumps, valves, gearboxes, and pipework., • Gain knowledge in planned, preventative, and reactive maintenance, including responding to breakdowns., • Develop skills to complete jobs safely and keep accurate work records., • Contribute to continuous improvement activities as part of your training., • Work alongside skilled engineers, both independently and as part of a team, to build hands-on experience. Where you’ll work:Location: Mogden - Isleworth - TW7 7LWHours: 38-hour week over four working days plus one training day, with a 7:30am start Start date: Sept 2026 Training and qualification: You’ll train with Basingstoke College of Technology through on-campus or online sessions, with travel and accommodation covered in line with our travel expense policy Qualification achieved: Engineering Maintenance Technician – Level 3 City & Guilds Diploma in Engineering (dual discipline) Duration: Permanent contract with a 48-month structured programmeWhat you should bring to the role:, • GCSE Maths and English. (grades 9–4 / A–C), • Good time management and organisational skills., • Able to work well in a team and independently. What’s in it for you?, • Excellent salary: £22,500 per annum, • Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays), • Performance-related pay plan directly linked to company performance measures and targets, • Generous Pension Scheme through AON, • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Planner – Engineering / Manufacturing Location: Sunbury-on-Thames, Surrey Salary: £28,000–£35,000 (dependent on experience) A leading manufacturer within the aerospace and medical sector is seeking a Planner to join their production team. This role will suit someone with a strong background in manufacturing planning who enjoys improving processes and ensuring materials and resources are in place to meet customer delivery schedules. As a Planner, you’ll coordinate with purchasing, engineering, stores, and dispatch teams to ensure production runs smoothly. You’ll also play a key role in forecasting, improving MRP accuracy, and contributing to on-time delivery and inventory control targets. Responsibilities: • Plan and prioritise materials and work orders across the shop floor, • Coordinate with purchasing to ensure availability and quality of materials, • Maintain and action MRP exception messages and works orders, • Support production forecasting and align with sales planning activities, • Develop and enhance planning procedures and scheduling processes, • Communicate proactively with customer services on delivery updates and changes, • Strong planning experience within a manufacturing environment, • Experience with MRP or ERP systems, • Confident communicator across departments (Production, Purchasing, Engineering), • Understanding of traceability and documentation requirements

IT Service Desk Analyst Location:Epsom | Hybrid (3 days office / 2 days home) Hours:Shift rota between 7am-6pm Mon-Fri + occasional weekends (Around 1 in 4/5 Saturdays (09:00-17:00) additional payment is paid) Salary: Competitive MUST be a car driver due to location Join a supportive team & make a real impact Are you someone who loves helping people, solving problems, and keeping technology running smoothly? Do you thrive in a busy environment where no two days are the same? If so, our client would love to welcome you their IT Service Desk team. They are looking for an experienced 1st / 2nd Line Support Analyst to join their friendly team, supporting colleagues across the business. What the role will require: As one of their Service Desk Analysts, you'll be the go to expert when colleagues need technical support. What will this involve: • Deliver strong technical support, • Log, prioritise and resolve incidents and service requests., • Communicate clearly and confidently with users at all levels., • Diagnose issues, collaborate with colleagues and third parties, and ensure a smooth return to service., • Help drive service quality and improvement, • Spot recurring trends and raise problem records., • Take part in CAB meetings and contribute to change management., • Work on projects, office moves, and continuous improvement initiatives., • Build great relationships with users and IT teams., • Be a trusted partner to the business., • Provide friendly, professional and empathetic support, especially under pressure., • Keep users updated regularly and ensure they're happy with the outcome., • Create and maintain documentation., • Ensure assets are tagged, tracked and compliant., • 5+ years' experience in a busy Service Desk environment, • Strong troubleshooting ability, • Solid working knowledge of Windows 11, Microsoft 365, and SCCM, • Understanding of the ITIL framework, • Excellent communication skills, written, verbal, and in presenting, • A customer-first mindset and an ability to explain technical issues clearly, • Supportive, close-knit team, • An amazing benefit package, which includes on-site gym, subsidised restaurant, • Opportunities to grow your technical and soft skills, • A role where you truly make an impact on how the business operates, • Involvement in projects, Power App development, and process improvements Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Health & Safety Manager – Civils/Groundworks & Sewer Construction 🚧 Location: Surrey (with site travel across London & surrounding areas) Employment Type: Full-time | Permanent Sector: Civil Engineering | Groundworks | Utilities About Us We're an established, family-run civil engineering contractor with over 40 years' experience, specialising in sewer connections, excavation works, and site drainage. Operating across London and the South East, we deliver projects ranging from £3k to £3m for commercial and domestic clients, with a strong focus on quality and client loyalty. As a close-knit, fast-paced team, we're looking for a dedicated Health & Safety Manager to join us and play a pivotal role in maintaining our excellent safety record while supporting our continued growth. The Role This is a hands-on HSE leadership position with real impact. You'll be responsible for developing and enforcing all health, safety, and environmental policies across multiple live construction sites, with a specialist focus on: ✅ Excavation & tunnelling (shaft and heading, open cut/trench works) ✅ Confined spaces (manhole entry, live sewer connections) ✅ Lifting operations and heavy plant/machinery You'll split your time between office-based work and regular site visits, working closely with our Contracts Manager, Scheduling Manager, site operatives, and clients. This role offers genuine scope for development within a growing family business. Key Responsibilities 🔹 Safety Systems & Compliance • Ensure full compliance with construction safety regulations and confined spaces/excavation standards, • Create, review and maintain site-specific RAMS for high-risk activities, • Develop and continuously improve company-wide HSE Management Systems, • Conduct proactive safety audits across all active projects, • Identify and mitigate hazards including trench collapse, toxic gases, traffic management, and biological risks, • Deliver effective H&S training (inductions, confined spaces, excavation safety, PPE protocols), • Lead toolbox talks and safety briefings, • Champion a positive, preventative safety culture across the organisation, • Investigate all accidents, near-misses and incidents to determine root causes, • Manage RIDDOR reporting and regulatory compliance, • Liaise with clients, principal contractors, utility companies and regulatory bodies (HSE, water authorities), • Lead H&S accreditations (CHAS, Constructionline Gold), • Support tender submissions with pre-qualification documentation, • Stay current with legislation and industry best practices What We're Looking For Essential: • 4+ years in a dedicated H&S role within civils/groundworks, • Specific experience in sewer construction, excavation, confined spaces, tunnelling and lifting operations, • NEBOSH Diploma (or equivalent professional safety qualification), • CSCS card, • UK Driving Licence, • Degree in Health & Safety or related field, • Grad IOSH, • Confined Space Certificate, • TWSTC (Temporary Works Supervisor Course), • Lifting AP (Appointed Person) Your Profile You're a self-motivated, proactive professional who can hit the ground running with minimal supervision. You demonstrate: ✔ Perseverance in maintaining zero H&S stoppages ✔ Quick thinking and ability to make an impact from day one ✔ Calm under pressure with excellent judgement (including authority to stop unsafe work) ✔ Strong communication and coaching skills to drive cultural change ✔ Methodical organisation and exceptional attention to detail ✔ Flexibility and adaptability in a fast-paced, small team environment ✔ Genuine interest in process improvement and leveraging technology

The Vacancy Project Surveyor – Responsive Maintenance Location: Walton-on-Thames Division: Wates Property Services (WPS) – Reactive Maintenance Start Date: Early 2026 (flexible for the right candidate) Wates Property Services is looking for a Project Surveyor to join our Responsive Maintenance team based in Walton-on-Thames. This is a fantastic opportunity for a commercially experienced and motivated individual to lead and grow within a dynamic environment focused on delivering high-quality maintenance services. You’ll be working on our reactive maintenance scheme which includes an AOV model alongside NHF SOR, supporting the delivery of reactive maintenance works, and assisting in leading a small commercial team including working alongside a Project Surveyor and junior/admin staff. What You’ll Be Doing: • Team Leadership: Manage and mentor junior staff, fostering a high-performing and collaborative team culture., • Commercial Management: Take ownership of pre- and post-contract commercial strategies, including monthly Cost Value Reconciliation (CVR) and progress reporting., • Subcontractor Oversight: Handle procurement, measurement, valuation, and final accounts, ensuring compliance with Wates processes and contractual obligations., • Value Maximisation: Drive cash flow and valuation processes to maximise project profitability., • Contract Compliance: Ensure all contractual instructions, notices, and health & safety obligations are met., • Client Engagement: Build and maintain strong relationships with clients, supply chain partners, and internal teams. What We’re Looking For: • Degree qualified in Quantity Surveying or a construction-related discipline (essential)., • 5–6 years’ experience in a similar role, ideally within responsive maintenance (planned experience considered if willing to transition)., • NHF Schedule of Rates experience is a must., • Proactive mindset: Forward-thinking, enthusiastic, and always pushing to achieve more., • Strong communicator: Able to lead, influence, and collaborate effectively across teams., • Career-driven: Looking for progression and eager to grow within the business., • Customer-focused: Positive attitude and commitment to delivering excellent service. Why Join Wates? At Wates, we don’t just build and maintain properties — we build careers. You’ll be part of a team that values innovation, integrity, and continuous improvement. We offer: • Career development opportunities, • Supportive team culture, • Exposure to diverse and impactful projects, • A chance to make a real difference in the communities we serve Ready to take the next step in your career? Apply now and be part of something meaningful. Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises: Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.

Assembly Technician This is an opportunity to work in a friendly, busy environment where you are valued and listened to. Would be ideal for someone with a keen interest in model building, automotive, building or engineering. Location: EpsomType: Full-time 08:00 – 17:00 Monday – Friday The Role We’re looking for a focused and dependable Assembly Technician to support both production and development builds. You’ll follow detailed digital instructions to assemble high-quality systems within a structured, process-led environment. What You’ll Do • Assemble Units following digital work instructions, • Prepare and kit parts for builds, • Identify misalignments or build issues and communicate them clearly, • Use manual tools, including torque wrenches, to specification, • Route and secure electrical wiring safely, • Maintain a clean, organised, and safe working environment, • Contribute to continuous improvement initiatives Essential: • Interest or natural ability to use tools. Maybe a hobby of fixing motorcycles or cars, • Strong practical, hands-on ability (industry experience or personal projects), • Comfortable working with detailed digital instructions, • Good communication and attention to detail, • Experience in structured assembly environments, • Electrical assembly background, • Forklift licence, • Experience with testing software or electrical systems Benefits • 30 days annual leave (including a Wellbeing Day), • Sabbatical after 3 years, • 5 free counselling sessions per year, • Enhanced family leave, • Employee share options, • Free monthly lunches & quarterly socials, • Cycle to Work Scheme

Interim Head of Curriculum & Quality – SENDLocation: Sutton (on-site, 5 days per week)Contract: Interim – 3 months initially (potential extension)Rate: Up to £350 per day (Umbrella)Start: ASAPWe are seeking an experienced and impactful Interim Head of Curriculum & Quality – SEND to lead and strengthen our SEND provision during a key period of development and improvement.This is a senior leadership role, ideal for an accomplished SEND or FE professional with a strong background in curriculum leadership, quality assurance, and team management within post-16 education.Key Responsibilities • Lead and manage the SEND curriculum, ensuring it is high quality, sustainable and aligned to strategic priorities., • Drive improvements in teaching, learning and assessment across SEND provision., • Oversee quality assurance processes including SARs, QIPs, internal audits and inspection readiness., • Line manages tutors, assessors and IQAs, including performance management and professional development., • Monitor and improve learner outcomes including attendance, retention, achievement and progression., • Ensure compliance with Ofsted, funding body and safeguarding requirements., • Build effective partnerships with employers, community organisations and key stakeholders., • Contribute to strategic planning, curriculum development and quality improvement activity.Essential Experience, • Significant leadership experience within SEND, Further Education, Adult Education or Post-16., • Proven track record of managing curriculum and quality in an education setting., • Strong knowledge of Ofsted / Education Inspection Framework and quality improvement processes., • Experience leading and managing teaching staff, including performance management., • Strong understanding of SEND provision and supporting learners with additional needs., • Confident working at senior level and driving improvement in a fast-paced environment.Desirable, • Qualified teacher status (PGCE / Cert Ed / DTLLS or equivalent)., • Experience as a SEND Manager, Head of Curriculum, Quality Manager or similar., • Experience acting as a Safeguarding OfficerWhy Choose Ackerman Pierce?Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.

Principal ILS & Obsolescence Engineer Here at KDC, we are seeking a key member to join our ILS & Obsolescence tea. In this role you will deliver various ILS & Obsolescence work packages across the various defence programmes. You will provide to multi discipline engineering teams; knowledge, oversight and check at all stages of the product-life cycle. You will be experienced in delivering and communicating ILS within the UK Defence industry. You may be required to lead other individuals in the completion of ILS & Obsolescence deliverables. You will be required to provide guidance & coaching to other Engineering Staff as part of continuous improvement of our ILS & Obsolescence capability. Responsibilities: • Carry out Proactive & Reactive Obsolescence activities across multiple Engineering Systems;, • Deliver Obsolescence activities through contract and Systems life, including identifying Resolution Options IAW BS EN-IEC-62402-2019, • Identify Spares holdings of items and be cognisant of MoD Spares Policy and NATO Codification activities;, • Provide ARM Reporting including Reliability Block Diagrams to determine system redundancies and critical items, • Facilitate & refine Customers Maintenance Policy, including interpreting UMMS Maintenance Schedules and Operator and Maintainer Manuals, and attending Reliability Cantered Maintenance (RCM) meetings where mandated, • Support Bid activities by challenging Customer Requirements Documentation and write Basis of Estimates for Deliverables and Level of Effort, • Ensure project compliance to ILS Requirements & Demonstrate the value of ILS engineering to all stakeholders and drive the importance of proactive ILS management techniques, • To Understand the Engineering Lifecycle, and the difference between contract life, and system life., • Produce ILS Management Plans to align with business ILS Strategy and compliance with DEF STAN 00-600 Facilitate other ILS Activities including (but not limited to): • Carry out analysis to assess the impact of change to system support solution, • Supporting Failure Modes Effects and Criticality Analysis (FMECA), • Level Of Repair Analysis (LORA), • Life Cycle Costing Analysis (LCCA), • Packaging, Handling Storage and Transportation (PHS&T), • Training, • Disposal issues, detailing hazardous materials/substances or security aspects that impact disposal Collaborate and Liaise with: • Integrated Project Teams – To influence system design, and ensure it is adequately supported & to contribute to the evaluation of technical options, make timely decisions and provide Subject Matter Expertise:, • Demonstrate the value of ILS engineering to all stakeholders and drive the importance of proactive ILS management techniques, • Maintain obsolescence registers, perform obsolescence sweeps and produce ILS reports, • Functional Safety teams – To ensure Safety and ILS are integrated, and maintenance tasks are reviewed for Safety impact, • Configuration teams – To ensure change due to support is monitored, and recorded, • Original Equipment Manufacturers and Suppliers - To acquire support data for equipment, and monitor Obsolescence, • Customers - To influence policy, process and planning, and mitigate ILS & Obsolescence related risks, • Supply Chain, Information Assurance and Mission Assurance and the Production Engineering teams -Facilitation of Asset Management in accordance with the requirements, policies and processes General Operational Duties • Provide Subject Matter Expertise at Business Management department meetings as required, • Ensure compliance with all applicable Business Management & Command Media Processes and procedures, • Support the ILS & Obsolescence Lead in developing and growing a professional and engaged team, • Understand and apply all policies, processes and procedures around compliance and governance, • Manage own time, and communicate blockers, and impacts to estimated tasking in a timely manner. Person Specification • Proven experience in delivering and communicating ILS within the UK Defence industry, with an Engineering Degree or equivalent relevant experience in Support Engineering with a HNC Level 4 Qualification or equivalent., • Knowledge and application of relevant international standards, • Knowledge and application of relevant of UK Defence Standards, • Knowledge and experience of ILS application within UK Defence Maritime Surface and Sub-Surface platforms, • Knowledge and experience of ILS application relating to Control Systems, hardware and Software Competency/Skill requirements • Ability to lead a team of Engineers to deliver work packages, • Ability to work independently on own initiative, as well as within a collaborative team environment,, • Ability to work under pressure in a complex and rapidly changing environment, • Adept at problem-solving, able to develop solutions to a variety of problems, • Good attention to detail, • Organised, adept at workload management and prioritising appropriately to meet deadlines, • Flexible and responsive to changing priorities, • Proactive team worker, equally self-motivated and able to work autonomously, • Good interpersonal skills, able to engage effectively with all audiences & stakeholders, • Proficient user of MS office & related suites, • Competent in PowerPoint (and face-to-face presentation delivery – if required), • Fluent in written and spoken English, • Strong customer focus, • Engaging ‘can do’ attitude Other requirements • Travel requirements: Occasional UK travel may be required to attend team/customer meetings and training activities, • Clearance requirements: You must be able to gain and maintain the relevant UK Government security clearance in line with the job role (SC UK Eyes only).

Chief Operating Officer Epsom, Surrey (Hybrid, typically 2–3 days per week in the office) £Competitive, plus generous benefits package Introduction We’re delighted to be partnering with Family Building Society, an award-winning mutual with a proud heritage and a clear ambition for the future, on the appointment of a Chief Operating Officer. This is a pivotal executive role at an important point in the Society’s evolution. Reporting directly to the CEO, the COO will lead the day-to-day operations of the Society, ensuring efficiency, resilience and exceptional member service, while shaping the next phase of operational and digital development. The Family combines traditional mutual values with a forward-thinking approach to mortgage and savings products. The COO will play a central role in modernising operations, delivering technology and process change, strengthening operational performance and enabling sustainable growth while bringing colleagues with them as the organisation continues to evolve. If you enjoy making organisations work better, smarter and more collaboratively and leading people through meaningful change, this is a role where you can make a lasting impact. Key Responsibilities • Shape and evolve the Society’s operating model, ensuring systems, processes, people and technology work together effectively and efficiently, always putting members first., • Drive a member-centric strategy that delivers consistently high levels of service and satisfaction., • Ensure the efficient underwriting and processing of mortgages, and the effective management of savings operations and customer servicing., • Maintain operational resilience, business continuity and robust risk and control frameworks., • Deliver measurable improvements in operational performance, cost efficiency and service quality., • Oversee IT, digital platforms and technology infrastructure, ensuring security, reliability and regulatory compliance., • Lead the Society’s change and transformation portfolio, ensuring programmes are delivered on time, within budget and aligned to strategic objectives., • Build a culture that supports high performance, accountability and inclusion, enabling individuals and teams to thrive. About You You are a proven operational leader within financial services, with experience of leading meaningful operational and digital change in a regulated environment. You bring a strong understanding of mortgage and savings operations, alongside deep knowledge of operational risk, resilience and regulatory requirements within a mutual or similar organisation. You are commercially aware and comfortable balancing operational performance with strategic priorities and P&L accountability. Above all, you are a visible and authentic leader. You are confident leading experienced teams through change, balancing respect for heritage with a clear focus on future performance. You create clarity, build trust and bring people with you. The Offer Alongside a highly competitive salary, you’ll receive a generous benefits package and genuine support to progress your career. Family Building Society offers a hybrid working model centred on collaboration and purpose. Given the visibility and scale of this role, a regular on-site presence (typically 2–3 days per week, and more when required) will be important to lead, influence and support the teams you oversee. If you are passionate about continuous improvement, excited by the potential of digital transformation and motivated by the opportunity to make a meaningful impact for members and colleagues alike, we would welcome a confidential conversation.

Position: Team Administrator Department: Professional and Managed Solutions - Enterprise Account Location: Epsom Town Centre (on-site) Purpose: This entry level role is designed for recent graduates looking to begin a career in administration, operations, or business support. As a Graduate Administration Coordinator, you will assist in the smooth running of administrative functions across the Microsoft Global Service Delivery team. You’ll support Account Management and Service Delivery teams, help implement policies, coordinate resources, and contribute to organisational efficiency. This role offers hands on experience, structured development, and the opportunity to grow into more senior administrative or operational position. Responsibilities: You will support the wider team by assisting with: • Day to day administrative operational tasks to help maintain an efficient workflow., • Helping develop and maintain office policies and procedures., • Supporting the distribution of ‘best practice’ guidelines for contractor and external facing staff care., • Coordinate meetings, travel arrangements, and internal communications., • Monitoring travel spend and ensuring approvals are in place., • Assisting with budget preparation and monitor administrative expenses., • Prepare and present reports on administrative activities to senior management., • Identify and implement process improvements for efficiency., • Point of contact for external staff care queries. Experience and Qualifications: • A bachelor’s degree in business administration or a related field., • No prior professional experience required, but internships, part time roles, or university society responsibilities are beneficial., • Interest in developing a career in administration, operations, or business support., • Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)., • Excellent organisational and time management skills., • Clear and confident communication abilities., • A proactive, problem solving and decision-making mindset., • Ability to manage multiple tasks and work well under pressure., • Strong attention to detail and willingness to learn., • Advanced Excel, • Certified Administrative Professional (CAP) Personal Qualities: • Personable, analytical, and highly organised, with a thorough and detail-oriented approach to work, • Excellent communication skills, both written and verbal, with strong presentation and interpersonal abilities, • Collaborative team player, aligned with our group culture, • Strong attention to detail and accuracy, able to summarise information quickly, effectively and to a high quality, • Resilient and adaptable, with innovative problem-solving skills to overcome challenges, • Self-starter, proactive and reliable, with a strong commitment to achieving goals and meeting deadlines, • Exceptional documentation skills, maintaining clear and accurate records, • Calm under pressure, delivering results in demanding situations, • Capable of managing data accurately and efficiently, • Quick to learn new systems and processes, thriving in a fast-paced environment, • Committed to excellence, consistently delivering high standards of service and driving continuous improvement

HR Manager | Nr. Ely, Cambridgeshire | £45,000–£50,000 | 37.5 hours | 5 days onsite I’m supporting a well-established, financially secure manufacturing business with the appointment of an HR Manager for their largest UK site. This is a genuinely operational, hands-on role where you’ll be embedded in the site five days a week, working closely with the Site Director and a management team of around 10. There is a solid foundation in place, but still plenty of scope to shape and make the role your own. You’ll operate as the lead HR presence on site, partnering closely with managers while working collaboratively with the wider UK HR team. Key areas include: • Day-to-day employee relations (disciplinary, grievance, performance, absence), • Coaching managers to confidently handle people matters themselves, • Recruitment across permanent and temporary roles, • Supporting restructuring activity, • Leading and embedding new values across site, • Supporting implementation and optimisation of a new HR system (Oracle, including recruitment module), • Developing reporting and HR process improvements, • Establishing and owning engagement initiatives, including creating an on-site employee forum This role requires someone who can work autonomously, juggle multiple priorities, and confidently “hold the fort” whilst knowing when to reach out for support. This position will see you working within; • A manufacturing setting, • A highly operational environment, • A supportive and coaching-led environment. Previously, managers relied heavily on UK HR, but ongoing work has resulted in positive results, and we’re keen to continue this, • A supportive UK HR structure The business is part of a larger international group, providing stability and long-term security, and operates within a sustainability-focused sector. The Sutton site is growing and is the largest in the UK. The Ideal candidate for this role; • A confident, pragmatic HR generalist, • Comfortable operating in a standalone site role, • Capable in ER and able to coach rather than simply “fix”, • Organised and resilient, able to manage reactive and proactive work simultaneously, • Relationship-builder who can work closely with a strong Site Director, • Open to change and continuous improvement CIPD Level 3 minimum (Level 5 desirable). Manufacturing/FMCG exposure would be advantageous. Package • £45,000–£50,000, • 25 days holiday + bank holidays, • Pension 5% employee / 5% employer, • 37.5 hour week (flexible start/finish within reason), • Good work-life balance culture - work your hours, don’t live at work Why This Role? If you enjoy being involved in everything, from ER to projects to culture, this is a site you can genuinely shape and have a positive impact. It suits someone who enjoys autonomy, operational impact, and building trusted relationships on the ground. For more information, please apply!

Entry Level Sales and Customer Service Role Immediate Starts Full-Time Equivalent Position (£24,000 - £30,000 OTE) Join a growing and thriving sales and customer service team in London! Sales / customer service - Our client a well-established sales and marketing company, located in London, is currently on the lookout for ambitious individuals to support their ongoing growth and rising client demand. The key attributes they are looking for are: • Process Driven: You understand that success is a result of consistent inputs., • Antifragile Mindset: You see all results as positive feedback to help you improve., • Authenticity: You don't need "sales techniques"—you just need to be yourself., • Ambition: A drive to make great money and grow on a personal level. What You'll Be Doing: • Generating new customer base for clients within residential environments., • Working efficiently: Field time is typically only 3–6 hours per day., • Using feedback as a means of improvement (Skill Acquisition)., • Sales Acquisition & Customer Service. The Rewards of Joining This Team: • High Earnings: Experienced reps currently average £300-£600 per day; for those starting out, we see realistic estimated earnings of £150 - £300 per day. This is a commission-based role where your income reflects your results., • Tailored Mentorship: Access to "light-touch" coaching that is tailored to you., • Autonomy: A professional environment with very little micromanagement., • Team Environment: A lively and social working environment with regular team events They are currently holding informal chats for their new sales and customer service role. Send your CV to the recruitment team today for this immediate start opportunity. Openings involve dealing with customers face-to-face within field sales environments. Experience is not necessary in this full time equivalent, self-employed, commission-based role, due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week. If you feel you meet these requirements APPLY NOW!! (Immediate Starts Available) • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Love live events? Passionate about building great relationships? If you're driven and skilled in building relationships, we want you to join us as an Account Executive in our close-knit team at Conference Badges. If you're excited by the thought of supporting world-class brands at incredible global events - from the Coronation to COP26, and from automotive launches in the UK to launching a floating city on the Red Sea - this could be your perfect role. We do this for many of the world’s best-known brands, as well as thousands of smaller ones. We're looking for somebody with the ability to figure stuff out. You don't need to be the 'complete package'. Perhaps you've not directly done everything listed below, but know and can demonstrate that you can apply yourself wholeheartedly. Perhaps you have some other great skills to bring to the table that could benefit this role... we want to hear from you. We're a founder-owned brand that has well established roots in the events industry. We believe that the name badge is a vital element of any business event. It enables attendees to identify each other, work out common ground, establish connections and build relationships that can potentially transform lives and organisations. These are the reasons why live events exist. Using QR codes or contactless technology the name badge can also be a data collector - a means of keeping track of what thousands of attendees are interested in. And the quality of the name badge, combined with the way in which it’s delivered, are central to the attendee’s first impression of the event. We love our industry. The buzz of pulling off a challenging event and seeing it unfold makes every day different and interesting. It’s also hard work, involves a lot of juggling tasks, and deadline-driven. To be successful in this role you will need to be organised, diligent and keep a positive mindset. We’re looking for a candidate who feels they share these values. Importantly, they will be likeable and able to build trust with customers by employing a consultative selling process. Here’s a taste of what we do: YOUR MISSION: • Be the friendly first point of contact for event enquiries - listening, advising, and assembling solutions to customer needs from our product mix., • Proactively identify and develop new business opportunities, including attending industry events, connecting with prospective clients and working on outbound lead generation campaigns., • Prepare engaging, detailed proposals and see them through from start to successful delivery., • Collaborate closely with our production and tech teams to ensure flawless execution., • Manage invoicing and payment tracking, keeping projects organised and on schedule., • Actively gather client feedback and champion continuous improvement across our service. Who we're looking for: You don't need to be an expert in event technology yet. But you do need to be: • Curious - keen to learn and understand customer challenges. An asker of great questions., • Resourceful - looking for genuinely useful upsell and cross-sell opportunities and sources of new leads., • A quick learner - able to pick up product knowledge and systems rapidly., • Confident enough to engage with clients and prospects Experience in B2B account management, events, print, or technology would be fantastic. But if you haven't done everything listed here and yet have demonstrated that you're skilled, disciplined and motivated in your approach, we still want to hear from you. You’ll thrive here if you: • Have exceptional communication and relationship-building skills., • Can spot opportunities to up-sell, cross-sell and secure re-bookings., • Are organised, detail-oriented, and thrive in a deadline-driven environment., • Love working closely with customers and providing outstanding service., • Look for continuous improvement in your work methods., • Are genuinely excited by tech and enjoy learning about new solutions. Why join Conference Badges? • Opportunity to work with world-leading brands on amazing, varied, and impactful events., • Experience working in an innovative, unique, company - helping make events be more effective and sustainable, • Work with and learn from highly experienced sales people, • Competitive salary based on experience. £30k to £32k p.a. basic salary, with £40k-45k OTE including performance bonuses., • Hybrid working opportunity after 6 month training period. Up to 2 days pw remote working., • 22 days annual leave in addition to bank holidays, with bonus days added in year 2, 3 and 4., • Private medical insurance after 1 year., • Company pension., • Supportive and fun team environment—your ideas will directly shape the future of the company., • Ongoing professional development opportunities and training support. Location Kingston upon Thames (we are 5 minutes walk from Kingston station). This will initially be an office-based role, with part-time home-based working after the initial onboarding period. Interested? Send your CV and tell us why you're a great fit for our team. Top tip: Contacting us with a personal message about what you find most appealing about this role and why you're a great fit will help you stand out from the one-click applications.

We're looking for a Senior Retention Manager who will own and drive our customer retention strategy and activities. This is a high-impact role for someone who thrives in a fast-paced, entrepreneurial environment and is energised by data and driving real commercial results. You'll lead our email marketing, loyalty programme and broader retention initiatives, working to deepen customer relationships, increase repeat purchase rates, and maximise lifetime value. This role requires someone who can balance strategic thinking with hands-on execution. If you're commercially minded, target-driven, and passionate about building customer loyalty through smart, creative campaigns, this role is for you. KEY RESPONSIBILITIES Retention & Loyalty Strategy • Devise the overarching customer retention strategy, working closely with internal teams, • Set and achieve ambitious retention targets (including repeat purchase rates and lifetime value) and set a robust measurement approach, • Create a detailed email strategy that outlines how this channel can drive a step change in customer retention, • Create the strategy and roadmap for our loyalty programme, • Work with our customer data tool to understand customer behaviour and identify opportunities Email Marketing • Lead the execution of the email marketing strategy, working with the Marketing Manager and content teams, • Analyse performance data to optimise campaigns, flows, and drive continuous improvement, • Implement testing, segmentation, and personalisation plans, • Oversee our marketing automation platform (Klaviyo), ensuring best practice in deliverability and compliance, • Oversee the email delivery process, driving efficiencies where appropriate, • Drive marked improvement in email performance metrics Loyalty Programme • Own the loyalty programme roadmap and business impact, • Manage programme evolution, including tiers, benefits, and exclusives, • Drive membership growth and incremental revenue, • Manage our loyalty platform, Yotpo and optimise loyalty communication across all channels Direct Mail & Physical Communications • Own the retention strategy for direct mail channel, • Plan ongoing customer journeys for this channel, • Monitor the behaviour of customers recruited through this channel Performance & Analytics • Set clear retention KPIs with senior leadership and own reporting, • Use data to uncover insights, identify trends and inform strategy, • Monitor customer behaviour to increase repeat rate and LTV, • Present regular performance updates to senior leadership, • Stay current on industry trends and best practices ABOUT YOU Requirements & Skills • 5+ years in retention marketing within ecommerce, with demonstrable results, • Data-driven—experience working with data tools to understand customer behaviour and define retention strategies, • Email marketing expertise—deep knowledge of email strategy and hands-on experience of using a marketing automation platform (Klaviyo experience highly desirable), • Loyalty experience—you have been heavily involved in the management and optimisation of a loyalty programme, • Strong commercial acumen—you understand the numbers and are comfortable reporting results and KPIs to senior leadership, • Leadership experience—you've managed and developed team members and can lead with impact, • Hands-on operator—as well as being strategic you can execute at pace and aren't afraid to get into the detail, • Excellent communicator—strong written and verbal communication skills, • Knowledge of data protection regulations (GDPR, PECR) Personal Qualities • Target-driven: You're motivated by goals and love the challenge of exceeding them, • Proactive: You don't wait to be told what to do—you see opportunities and take initiative, • Resilient: You thrive under pressure and are comfortable working in a dynamic, evolving business, • Curious: You're always learning, testing, and looking for ways to improve, • Collaborative: You work well with others and can influence across the business, • Passionate: You care about small businesses and want to help them succeed Work structure This is a full-time hybrid role, including 2-3 days in our Twickenham office. About Holly & Co We’re a young but growing entrepreneurial company looking to build our brilliantly driven and kind team. We are a B Corp and committed to our role as a business to provide an inclusive, thriving and safe environment for all our team. Our culture is one based in kindness, to not only one another but our Co’s, the wider world, and our planet. We are committed to building a company that is a force for good. We learn from others, have a big vision and move fast. ‘Fast-paced entrepreneurial environment’ is often used, but we really are! We invest in our team for the long term and want to grow as a family together. A note Diversity and inclusion are important to Holly & Co. Diversity is about embracing differences, being inclusive, creating possibilities, and growing together to improve performance and the working environment. We celebrate and embrace everyone's differences and treat every colleague with dignity and respect. We know that diverse and inclusive teams help us deliver our best work, and we love to see applications from groups who are currently underrepresented in our industry. Please let us know if you have any accessibility requirements or any other questions () APPLYING We would love to receive a cover letter to support your application, including: • Why you're interested in this role and Holly & Co, • Why you think you would be a good fit, • Your proudest retention or email marketing achievement (with some detail of what you did and the results), • How you use data day to day to monitor and drive your retention activities, please do give some examples. Closing date: Tuesday 10th March

Entity: Customers & Products Job Family Group: Business Support Group Job Description: bp’s Customers & Products (C&P) business delivers energy and mobility solutions to millions of customers worldwide. It brings together retail fuels and convenience, EV charging, aviation and other customer-facing energy products and services across global markets. C&P is undertaking a multi-year transformation to simplify its operating model, modernise its SAP landscape through S/4HANA, and strengthen digital, data and AI capabilities across the value chain. The Vice President, Systems Strategy & Transformation is accountable for aligning C&P’s digital, data and AI investment roadmap to business strategy, while leading the C&P SAP team and delivering the SAP S/4HANA (Quantum) transformation. Reporting to the VP C&P Transformation and serving on the Quantum Global Leadership Team, the role integrates business priorities, capital allocation and enterprise systems delivery across a complex global environment. This is a business-led transformation mandate with accountability for value delivery, process standardisation and SAP governance across C&P. The role will define and deliver the digital and ERP foundations that underpin the next phase of bp’s Customers & Products transformation. Location The role can be based in the UK, United States or Germany. Location will be determined based on candidate experience and business needs, with flexibility considered for the right individual. Key Responsibilities Digital Strategy & Capital Governance * Agree and govern the C&P digital, data and AI roadmap in line with strategic priorities. * Own and articulate the end-to-end investment case for transformation initiatives, ensuring alignment between value assumptions, rollout sequencing and business outcomes. * Support digital capital allocation and portfolio trade-offs across sub-entities and markets. * Partner with Technology, Finance and the Chief Data Office to ensure investment discipline and delivery alignment. * Performance manage business value realisation from agreed transformation initiatives. SAP Leadership & S/4HANA Transformation * Lead the C&P SAP team and sponsor the end-to-end SAP S/4HANA (Quantum) transformation. * Own and govern the Global C&P SAP Template, driving standardisation and deviation management. * Ensure SAP systems support evolving business requirements across markets. * Lead business readiness, launch and stabilisation activities. * Oversee SAP operational governance, system performance and continuous improvement. * Optimise transformation budgets and delivery sequencing. Process, Data & Change Leadership * Lead an organisation of approximately 50–60 professionals, including 9–10 reports, fostering strong delivery and inclusive leadership. * Drive harmonised and scalable end-to-end processes across the C&P value chain. * Enable stronger data foundations and digitally supported ways of working. * Lead large-scale change initiatives to embed new processes and operating disciplines. * Influence senior stakeholders across a matrixed, international organisation. Required Skill, Experience & Capability * Proven leadership of large-scale business and systems transformation in complex global organisations. * Direct experience delivering SAP S/4HANA or equivalent ERP modernisation. * Strong track record in digital portfolio governance and capital allocation. * Experience driving process harmonisation and measurable business value delivery. * Executive-level stakeholder management and change leadership capability. * Commercial understanding of downstream, retail, manufacturing or similarly complex value chains. * Ability to operate effectively in high-ambiguity, high-accountability environments. * Business degree or equivalent experience required. Why Join Us? We’re committed to supporting leaders who want to make an impact. At bp, you’ll have the chance to shape and influence outcomes across businesses. You’ll be part of an inclusive environment where diverse perspectives are valued, and where your contribution to performance and integration matters. We invest in the growth and wellbeing of our people, providing the resources, networks and development opportunities needed to thrive. Our total rewards package includes competitive pay, bonuses, share options and a range of flexible benefits designed to meet your needs — from healthcare and retirement plans to paid time off and agile working. We recognise that people have multifaceted lives, and we strive to offer a career experience that reflects that. Travel Requirement Up to 50% travel should be expected with this role Relocation Assistance: Relocation may be negotiable for this role Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Technology Job Family Group: Wells Group Job Description: Job Description Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fuelled by world-class insight and expertise. We’re always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. About the Role: At bp, we are committed to reimagining energy through innovation, safety, and sustainability. Our Oil & Gas Technology (OGT) group leads the development and deployment of cutting‑edge technologies that enable safe, reliable, and efficient operations across our global portfolio. Within OGT, the Subsurface & Wells Technology (SS&W) team delivers impactful solutions to high‑priority business challenges. We are now seeking a Wells Engineer to join our Wells Technology Unit—one of our core delivery areas focused on advanced drilling, completions, intervention, surveillance, and fluids technologies. In this role, you will develop and deliver innovative drilling and wells technologies that drive measurable business value in cost reduction, performance improvement, and risk mitigation. You will work closely with internal teams and external technology partners to shape R&D programs, lead engineering projects from concept to deployment, and ensure that solutions meet the needs of diverse global operations. This is a high‑impact role for someone with strong technical foundations, excellent project delivery skills, and the ability to collaborate across disciplines. Key Accountabilities * Develop and deliver technology solutions addressing bp’s priority drilling and wells challenges. * Serve as a technical contributor across drilling and well construction, supporting solution design, qualification, and field deployment. * Lead end‑to‑end technology and engineering projects, working with suppliers and partners to accelerate development and trial programs. * Engage partners across Wells, Subsurface, Operations, and central technology teams to ensure alignment and adoption. * Apply sound engineering judgment to prioritise work and manage technical trade‑offs. * Deliver work with pace, rigour, and clarity, upholding high standards of safety, quality, and technical assurance. Essential Experience and Job Requirements: * Bachelor’s degree in engineering (petroleum, mechanical, chemical, or related discipline). * Strong drilling engineering background, including well planning and execution. * Proven ability to manage complex technical projects in fast‑paced or ambiguous environments. * Strong communication skills with the ability to convey technical topics clearly. * Demonstrated critical thinking, problem‑solving ability, and focus on business value. * Collaborative mindset and experience working across teams and disciplines. * Managed Pressure Drilling (MPD) and advanced well control. * Downhole tools and BHA design (RSS, motors, MWD/LWD, specialty tools). * Drilling performance optimisation and NPT reduction. * Well construction engineering (casing design, hydraulics, torque & drag, cementing). * Real‑time operations, surveillance, and data‑driven decision‑making. * Experience across onshore/offshore environments including deepwater, shelf, HPHT, unconventional, or remote operations. Why join us? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Data acquisition strategy, Data Analysis, Data Management, Depletion and Storage Development Planning, Fluid Properties, Fluid sampling and analysis, Geological Reservoir and Storage Unit Modelling, Integrated Resource Progression, Measuring and Verification for Carbon Storage, Monitoring, Operations Geology, Petrophysical Dynamic Reservoir Description, Petrophysical Static Reservoir Description, Reservoir Forecasting and Business Planning, Reservoir quality, Rock Properties Framework, Subsurface integration, Subsurface uncertainty and risk management, Subsurface verification and assurance, Well and Area Performance Management Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. \n \n At Places Leisure (part of Places for People), we believe in creating active, healthy communities through inclusive, high-quality experiences. \n \n More about Albany Outdoors \n Albany Outdoors is a unique, community-embedded outdoor water sports centre, and we are looking for an experienced Level 3 Watersports Instructor / Coach to play a key leadership role in delivering safe, inspiring, and accessible activity on the water. \n \n Working closely with the General Manager, you will lead the delivery of paddle sport, sailing and Dragon Boat sessions in a dynamic river environment, ensuring the highest standards of safety, care, and professionalism in line with AALA and National Governing Body requirements. You will support and develop instructors and volunteers, model positive leadership, and help create welcoming, inclusive experiences for schools, community groups, and corporate teams. \n \n This is a role for someone who shares our commitment to People, Place and Purpose — where your expertise is valued, your judgement is trusted, and your work helps people of all ages build confidence, skills, and a lifelong connection with activity and the outdoors. \n \n More about your role \n In this role, you lead the daily operations of the water sports centre, acting as senior on site when needed and supervising instructors to ensure high‑quality delivery. You teach and facilitate outdoor learning in line with NGB standards, oversee safe daily activity delivery, and act as Fire Marshal, Health & Safety representative and first aider. You support training and development for staff and volunteers, prioritise safeguarding at all times, and use resources efficiently to maximise impact. You also handle administrative tasks such as bookings and staff scheduling, prepare staffing plans aligned to programme needs, and embed a culture of self‑evaluation to drive continuous improvement. \n \n Desired Qualifications (or working towards): \n\n • Paddle UK Coach or Leader (Level 2 or Level 3) \n, • BDRA Level 1 Coach \n, • RYA Dinghy Instructor or Senior Dinghy Instructor \n, • RYA Powerboat Level 2 \n, • Archery GB qualification \n, • ASI Level 1 Instructor Award \n, • Relevant First Aid qualification (outdoor / remote preferred) \n\n \n More about you \n You hold a recognised Level 3 Youth Work or Children & Young People qualification and at least one nationally recognised outdoor activity qualification. You have experience engaging and building strong relationships with young people, supporting their personal and social development, and you're confident leading teams in outdoor education to deliver high‑quality sessions. You're well‑organised, an effective communicator, and comfortable using digital tools. Ideally, you also bring experience embedding equality and diversity in practice and working with corporate clients to deliver excellent customer experiences. \n \n Benefits \n We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. \n \n We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: \n \n\n • We align with the Real Living Wage foundation\n, • A bonus scheme for all colleagues at 2%\n, • Full Health & Fitness membership for you, a nominated adult and up to 4 juniors\n, • Flexible working (including part time working, shift work and more)\n, • An opportunity to purchase additional annual leave\n, • Lots of opportunity to access ongoing personal learning and development\n, • Access to our Company Pension scheme\n, • Cashback plan for healthcare costs – up to £500 saving per year\n, • Discounts of up to 50% on activities, centre shop and cafes\n \n If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding \n At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. \n We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. \n By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities \n \n

A leading aerospace company in England seeks a Business Improvement Specialist to drive Lean and Continuous Improvement initiatives.

A financial services company based in Teddington is seeking an experienced Accounts Payable Manager.

A global healthcare technology company is seeking a People Process & System Specialist based in Richmond, London.This role supports the delivery of HR Systems implementation and enhances organizational effectiveness.Key responsibilities include documenting processes, identifying improvement opportun

Define production processes for new products, including assembly processes, layout, tooling, and test equipment. Continuously review and optimize operational processes from order creation through to dispatch. Diffusion, you will play a key role in driving process improvement, project management, and

A financial services firm in Teddington is seeking a motivated, adaptable management accountant to join their finance team. The role involves monthly management accounts, review of financial statements, and process improvement.

We are seeking an experienced Ocean Import professional to support the daily operations and growth of the department. This role plays a key part in ensuring SOP compliance, supporting quotations, driving operational excellence, and developing team performance. Key Responsibilities: Ensure all customer SOPs and DLSOPs are followed Support day-to-day quotations and new business transitions Drive revenue growth in line with district targets Lead and support team huddles, meetings, and workload planning Build and maintain strong relationships with vendors and customers Support compliance, training, and continuous process improvement Assist management with staff development, goal setting, and performance reviews Key Skills: Minimum 5 years experience in Ocean Imports Strong organisational, communication, and leadership skills Customer-focused with a proactive, solution-driven mindset Ability to manage priorities, meet deadlines, and collaborate effectively Competent with MS Excel and Word This is an excellent opportunity for a motivated professional looking to take the next step in their career within a high-performing, collaborative environment. TPBN1_UKTJ

Senior IT Business Partner – B2B & Supply Chain Systems Circa £85k + £8.4k Car Allowance + 24% Bonus + Benefits Hybrid - West London - 3 Days Onsite Must be Eligible to work in the UK - Cannot Provide Sponsorship A leading FMCG organisation is seeking a Senior IT Business Partner to lead and evolve its Business-to-Business (B2B) Technology landscape across Commercial & Supply Chain operations. This is a strategic leadership role responsible for aligning Technology capabilities with business growth, operational efficiency & digital transformation across the order-to-delivery value chain. The Role Will act as the Senior IT Business Partner to Commercial & Supply Chain functions, ensuring systems, integrations, and processes support business performance and future growth. Ownership of the B2B Applications landscape & integrations. Leading cross-functional planning and strategic stakeholder engagement. Managing vendors and coordinating with international IT teams. Leading a team of IT Business Partners & Analysts. Driving digital transformation, automation & process improvement. Technology & Functional Landscape Support & optimise systems across B2B operations. SAP S4/HANA - focus on integration to UK & Ireland 3rd Party Logistic provider Warehouse & Transportation systems. Master Data Management - through Informatica & SAP MDM. Local responsibility for B2B SaaS solutions - Ecosio EDI, Product Specification & Go-to Market. Local responsibility for - Automation solutions - Winshuttle. Key Responsibilities: Strategic Partnership & Demand Leadership Shape and govern the IT demand pipeline aligned to business priorities Lead prioritisation and investment planning Facilitate governance forums with senior stakeholde Stakeholder Engagement & Business Alignment Act as senior IT representative to Commercial, Supply Chain & Finance teams Translate business strategy into capability roadmaps and investment cases Lead workshops to identify improvement and innovation opportunities Team Leadership & Capability Development Lead, coach and develop a team of IT Business Partners & Analysts. Establish clear objectives and performance standards. Foster collaboration, accountability and continuous improvement. Solution Ownership & Process Excellence Own the end-to-end B2B applications landscape. Drive integration, automation and process simplification. Lead business cases and transformation initiatives. Architecture & Innovation Develop capability roadmaps aligned with Enterprise Architecture. Identify opportunities leveraging AI, automation & advanced analytics. Ensure scalability for future growth. Experience Required Senior IT Business Partner or business systems leadership experience. Ideally have FMCG, Consumer Goods, Retail or Supply Chain sector experience. SAP S4/HANA - focus on integration with 3rd Party Logistic providers - Warehouse & Transportation systems. EDI - automation & process optimisation initiatives. Master Data Management - through Informatica & SAP MDM. B2B operations - supporting & optimising systems. B2B SaaS solutions - Ecosio EDI, Product Specification & Go-to Market. Automation solutions - Winshuttle. Proven leadership of cross-functional transformation programmes. Strong commercial awareness & stakeholder engagement skills. Strategic mindset & emotional intelligence. Collaborative, people-focused approach. #SeniorITBusinessPartner, #ITBusinessPartner, #B2BSystems, #SupplyChainTechnology, #SAP, #SAPS4HANA, #SAPLogistics, #WarehouseManagementSystems, #TransportManagementSystems, #EDIIntegration, #MasterDataManagement, #InformaticaMDM, #Ecosio, #Winshuttle, #ProcessAutomation, #DigitalTransformation, #EnterpriseIT, #BusinessTransformation, #OrderToCash, #CommercialSystems, #FMCGJobs, #ConsumerGoods, #SupplyChainIT, #TechnologyLeadership, #SeniorITBusinessPartner, #SAP #S4HANA, #SupplyChainIT, #EDI #MasterDataManagement, #DigitalTransformation, #ProcessAutomation #FMCG #ConsumerGoods #TechnologyLeadership, #Permanent, #HybridWorking, #WestLondonJobs, T6/MN/1319478. TPBN1_UKTJ

Customer Service Administrator Shrewsbury, Shropshire Permanent role Monday Friday (8 am 4.30 pm) Salary £27,000 - £30,000 depending on experience An excellent opportunity has arisen to join a well-established and highly respected organisation based in Shrewsbury. Renowned for their industry leadership and commitment to quality, our client is seeking a proactive and detail-oriented Customer Service Administrator to join their dynamic and supportive team. This role is integral to ensuring the smooth flow of customer operations, from initial enquiry through to order fulfilment. Youll be responsible for maintaining high standards of service, accuracy, and communication across all customer touchpoints, while working closely with internal departments to support business efficiency. Key Responsibilities Serve as the first point of contact for customer enquiries via phone and email, delivering prompt and professional responses Accurately process repeat and bespoke customer orders, ensuring correct stock, pricing, and account details are maintained Monitor and manage shared inboxes to ensure timely responses and resolution of queries Support delivery performance by coordinating with logistics and operations teams Escalate service issues appropriately to maintain customer satisfaction and operational continuity Collaborate with sales, purchasing, and warehouse teams to resolve order discrepancies and ensure smooth workflow Maintain and update CRM systems and internal databases with accurate records of orders, communications, and transactions Assist with reporting and analysis of service KPIs, identifying areas for improvement Contribute to continuous improvement initiatives within the customer service function Skills & Experience Proven experience in customer service, order processing, or sales administration Excellent attention to detail and accuracy in data entry and record keeping Strong communication skills, both written and verbal, with a professional and courteous manner Ability to manage multiple tasks and prioritise effectively in a fast-paced environment Proficient in Microsoft Office and CRM systems A collaborative team player with a proactive approach and commitment to service excellence This is a fantastic opportunity for someone looking to grow within a stable and forward-thinking company. If you thrive in a customer-focused environment and enjoy working as part of a close-knit team, wed love to hear from you. The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours .If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Ref: DE26738 TPBN1_UKTJ

Performance Coach Hounslow Salary: £33,000 per annum Location: Ingeus.co.uk Restart Hounslow office Contract : Permanent Fixed office worker Hours: Monday - Friday 09.00 -17.00 As our Performance Coach, you will work closely with our frontline Employment Advisors to offer feedback through one-to-one and group coaching observations, helping advisors strengthen their skills, overcome performance barriers, and consistently meet and exceed their business targets. Our Performance Coach will liaise with Business Managers and Team Leaders to provide updates on were Employment Advisors could develop further and offer feedback for improvement to meet operational demands. As our Performance Coach, you'll: Observe Employment Advisors conducting face to face observations to determine appropriate coaching support required Coach and motivate Employment Advisors in a constructive, compliant, and ethical way, to help them meet and exceed their targets Provide constructive/developmental feedback on observations to our Employment Advisors Provide regular updates to the management team regarding the Employment Advisors progress, ensuring that any development needs are addressed Refine and review coaching techniques to ensure continual improvement is maintained. Working closely with internal stakeholders to ensure agreed outcomes are delivered. As our Performance Coach, you'll have: Proven experience of developing people to achieve stretching business targets in a highly targeted environment. The ability to identify and give constructive feedback effectively Experience of delivering effective coaching/mentoring methods across multiple different channels (individual/small/large groups and face to face, telephone, remotely etc.). Excellent presentation skills in both small and large group settings. Excellent verbal and written communications skills with the ability to speak confidently and pitch at all levels. Proficiency in using different IT applications such as Microsoft Office, Power BI as well as CRM systems. At Ingeus, we've spent time listening to our employees to build our benefits package: 25 days annual leave plus bank holidays with the opportunity to salary trade extra EAP Support programme available 24/7 with access to 6 x counselling sessions Private Medical Insurance Eyecare vouchers with help to purchase new glasses Life assurance Online discount shopping via Perks at Work Cycle to Work scheme Season ticket loan Up to two days each year dedicated to Community Giving (Volunteering) Access to Salary Finance; financial education and advice The opportunity to buy extra perks such as, critical Illness Cover, dental insurance Long Service Awards Ingeus, governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. 'We understand that everyone's journey is different, and were committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments whether that's help with the application, interview format, or anything elsewhere here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don't hesitate to contact us at to discuss how we can support you' Please note, if we receive sufficient applications, we may close the advert early. TPBN1_UKTJ

Cure Talent is delighted to be partnering with an innovative medical device company based in southwest London, as they appoint their first dedicated Senior Manufacturing Engineer. The business designs and manufactures a clinically approved medical device used in the treatment of wound and surgical site infections. With strong commercial momentum and international expansion underway, they are now entering an important phase of scaling their manufacturing capability. This is not a steady state factory role. This is a hands-on build and scale opportunity within a growing MedTech business. The opportunity Manufacturing is currently led by the engineering team, with production delivered through a manual assembly process. The business is now creating a dedicated manufacturing space and is looking for someone to take ownership of formalising and developing this function. You will play a key role in structuring manufacturing operations, improving production control, enhancing process robustness, and supporting increased output as demand grows. Over time, you will build and lead a small manufacturing team and help shape the long term manufacturing strategy. Key responsibilities Establish and develop a dedicated manufacturing area Define and optimise assembly processes, documentation and production controls Introduce structured planning, scheduling and inventory management Ensure ISO 13485 compliant manufacturing processes in collaboration with QMS and engineering Support the recruitment and development of a small manufacturing team About you Degree qualified in engineering, ideally electronic/electrical or manufacturing Experience within a regulated manufacturing environment, ideally medical devices Background in low volume, high value production environments Comfortable operating in hands on settings and building processes from the ground up Ambition to grow into or further develop within a manufacturing leadership role Package and working pattern Competitive salary plus biannual performance bonus 4 day working week with flexible start and finish times Private pension and private health insurance Clear progression to leadership role longer term If you are a Senior Manufacturing Engineer who enjoys building capability, driving improvement and scaling production within a growing MedTech business, we would love to hear from you. TPBN1_UKTJ

Estimator Laboratory & Office Fit-Out Location: Cambridge (Satellite Office) Salary: £75,000 £85,000 + Package (DOE) Engagement: Permanent Hybrid Working: 3 days in office / 2 days WFH About the Company Our client specialises in laboratory and office fit-outs, delivering high-quality projects across the science and technology sectors. Their services include consultancy, building appraisals, project management and cost control, providing fully tailored solutions to meet complex client requirements. They have built a strong reputation within the construction industry for successfully delivering office-to-laboratory conversions, building adaptations and technically demanding refurbishment schemes. With deep expertise in laboratory compliance and design, they ensure projects meet regulatory standards while achieving practical, efficient and future-proofed environments. The Role Our client is seeking a proactive, detail-oriented Estimator to join their Pre-Construction team on a permanent basis. Youll prepare accurate, competitive estimates for laboratory and commercial fit-out and refurbishment schemes, ensuring alignment with the companys standards for quality, safety and compliance. This is a hybrid role, based out of the Cambridge satellite office (3 days in office, 2 days working from home). Key Responsibilities Lead and prepare comprehensive cost plans, pre-tender budgets and tender returns for laboratory and office fit-out projects. Interpret architectural, structural and M&E drawings; complete material take-offs and measure works. Manage the end-to-end estimating process: tender review, subcontractor enquiries/pricing, and final commercial submissions. Contribute to bid strategy sessions with Pre-Construction, Technical Services, Commercial and Directors. Drive value engineering and cost-saving proposals without compromising quality, safety or compliance. Engage and negotiate with supply chain partners to secure competitive, compliant pricing. Collaborate with planning, procurement and delivery teams to ensure programme and buildability alignment. Present estimates to commercial leadership/directors, clearly articulating risks, opportunities and pricing rationale. Support post-tender reviews and capture lessons learned for continuous improvement. Essential Skills & Qualifications 5+ years (7+ preferred) estimating for laboratory, commercial fit-out or refurbishment projects. Strong technical understanding of laboratory environments and M&E installations. Full lifecycle estimating experience: measuring, bidding, subcontractor management and cost control. Proficiency with estimating tools (e.g., CostX, Bluebeam, Estimator) and Microsoft Office. Exceptional attention to detail, numerical accuracy and commercial awareness. Excellent written and verbal communication skills. Proven commitment to high standards in quality, safety and compliance. Collaborative, proactive mindset with the ability to work to tight deadlines. Desirable Professional qualifications: MRICS/ACostE or QS/Construction Management credentials. Experience working within the science, technology or laboratory sectors. Familiarity with tools such as Procore or 1Breadcrumb. Whats in it for you? Join a growing specialist contractor with a strong reputation in the laboratory and technical fit-out sector. Meaningful influence on bid strategy and project outcomes. Exposure to technically challenging, high-specification schemes. Long-term career progression within an expanding business. How to Apply If youre an Estimator with laboratory or commercial fit-out experience and strong technical understanding, please send your CV to: ?? TPBN1_UKTJ

Maintenance Engineer (Food / Beverage / FMCG) Location: Hounslow Salary: £40,000 - £45,000 (DOE) Contract: Full-time, Permanent Shifts: Shifts may start as early as 06:00 and finish as late as 22:30 (8h 30min shifts). Are you a skilled Maintenance Engineer looking to join a fast-paced, high-performing team? We're recruiting for a Multi-Skilled Maintenance Engineer to support our busy food production facility in Hounslow. This is a hands-on role where you'll be essential in maintaining equipment reliability, reducing downtime, and driving continuous improvement across manufacturing and packaging operations. What You'll Be Doing Carrying out planned preventative maintenance (PPM) and reactive maintenance on production and packaging machinery Diagnosing and repairing mechanical, electrical, hydraulic, pneumatic, and plumbing faults promptly and safely Supporting process optimisation and OEE (Overall Equipment Effectiveness) improvement projects Working closely with Production and Quality teams to meet operational targets Accurately recording maintenance activities and equipment downtime via the CMMS system Ensuring compliance with all food safety, hygiene, and health & safety regulations at all times What We're Looking For Time-served Engineer or equivalent qualification (HNC/HND/NVQ Level 3 in Mechanical, Electrical, or Multi-Skilled Engineering) Proven experience in a fast-moving, semi-automated manufacturing environment (food, beverage, FMCG preferred) Strong mechanical knowledge with solid electrical fault-finding capabilities and experience working with PLC-controlled equipment Ability to work effectively within a continental shift pattern Excellent diagnostic skills, problem-solving ability, and communication skills Knowledge of DAF plant operations Gas safety certification 17th/18th Edition (if electrically biased) Understanding of Lean Manufacturing and Continuous Improvement principles TPBN1_UKTJ

Sales and Service Manager Orion is working with a leading innovator in the manufacturing industry dedicated to delivering exceptional products and services. The company prides itself on fostering a collaborative work environment, promoting continuous improvement, and building lasting relationships with their clients. The Role of Sales and Service Manager They are seeking a dynamic and results-driven Sales and Service Manager to lead their internal sales and technical service teams. In this pivotal role, you will drive revenue growth, enhance customer satisfaction, and ensure operational excellence. You will work closely with cross-functional teams to provide seamless support from inquiry to post-sale, ensuring their customers receive top-tier commercial and technical assistance. Responsibilities of the Sales and Service Manager: Lead, coach, and develop the internal sales and technical service teams to high performance. Oversee the execution of sales processes, quotation management, and order fulfilment. Ensure timely, accurate quotations and technical responses to customer inquiries. Build and maintain strong customer relationships, acting as an escalation point for complex issues. Drive continuous process improvements to enhance customer satisfaction and operational efficiency. Collaborate with other departments such as Engineering, Production, and Quality to meet organisational goals. Monitor KPIs related to customer satisfaction, sales performance, SLA compliance, and issue resolution. Promote a culture of quality, safety, and environmental responsibility within the teams. Requirements of the Sales and Service Manager: Proven leadership experience within inside sales, technical service, or customer-facing operations. Strong technical aptitude with knowledge of ERP/MRP, CRM, and quotation systems. A background in manufacturing, working with capital or special-purpose equipment. Demonstrated ability to build and lead effective teams. Strong customer service orientation with problem-solving and analytical skills. Bachelor's degree or equivalent experience in a relevant field. Benefits for the Sales and Service Manager: Competitive salary package based on experience and qualifications. Opportunities for professional development and career progression. A collaborative and innovative work environment. Employee recognition programs and team-building activities. Support for work-life balance and flexible working arrangements. If this Sales and Service Manager position is of interest, please click Apply or get in touch with Steven at Orion. TPBN1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? Aviation - Our Aviation team works across a wide range of specialist services and essential resilience support offerings at major international airports, regional airports and RAF airfields. MGroup Transport (Aviation) are seeking a Trainer to join our Resilience team. We are excited to present this newopportunity for a talentedTrainerWho is looking to be involved on a variety of challenges. Primarily supporting our Aviation sector covering planned training for our staff and subcontractors in the Hounslow area. Focused on the delivery and creation of plant based and supervisory task-based training. Want to come and be a part of it? What will you be doing? The resilience team provides a range of capabilities, focused on delivering great service everyday supporting our clients primary assets to enable an extraordinary airport, fit for the future. This role would be based around Heathrow Airport- suitable for existing Trainers or Experienced HGV operators looking to progress their career to the next level. With experience in coordinating and delivering high quality training standards and mandatory skills. Training delivery. Support business through best utilisation of systems, technology, time, and resources, ensuring standards are met through high quality-controlled documentation, processes, procedures and imparting knowledge. Ensuring excellent safety, standards and quality are maintained throughout. What youll bring Training delivery (AET L3, CAVA or equivalent accreditation for theory and practical training). In collaboration with other Resilience management team members establish, develop, and implement plans to ensure effective deployment of staff and resources. Minimise risk and determine effective incident reporting plans. Effectively communicate and liaise with training team, clients representatives, staff, workforce, and subcontractors. Maintain accurate records including accreditation needs, Continued Professional Development, competency records and training material. Contribute to the enhancement of the quality of delivered products by identifying and introducing improvement opportunities. Share knowledge and coach other team members to support improvements in teams performance. Keep up to date with legislations and current industry standards. Training assurance - IQA Internal Quality Assurance (accredited). Desire for self-development and continuous self-improvement. Full UK driving license 5yr Traceable employment Desirable: Experience working within engineering and aviation sector CAVA level 3, IQA level 4, and HGV desirable. Create and control all training materials, support guides, test papers etc. Specific experience of health and safety related standards and regulations typically involving plant operations and or aviation. Persuasive with strong influencing skills with energetic and effective relationship. Ability to make and implement timely decisions to maximise service. Demonstrate MGroup Transport (Aviation) values and behaviours. Whats in it for you? We offer a range of benefits designed to support your life in and outside of work, some of which include; Matched or contributory pension scheme Employee Assistance Programme Access to Mental Health First Aiders My Rewards portal, access to 1000s retail discounts Life Assurance Cycle to work scheme Enhanced maternity or paternity leave Reward and recognition scheme Online GP Service, 24 hours a day, 365 days a year In addition, this role offers; As part of our excellent benefits package, we offer: Competitive basic salary Healthcare cash plan Company Vehicle or Allowance Pension Scheme Bonus Payment uplifts Paid holidays Personal development training leading to Professional Qualification About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupR&A INDSTA TPBN1_UKTJ

We're looking for an exceptional Head of Operations to drive performance, reliability, and service excellence across our clients coach and bus network. This is a pivotal leadership role for someone who thrives on turning complexity into clarity, building high-performing teams, and keeping the wheels, and the business, moving forward. This is a key leadership role requiring strong teamwork and close collaboration to deliver daily performance targets. You will promote structure, accountability, and professionalism across the operation, leading by example and fostering a culture built on mutual respect. The Role Reporting directly to the Managing Director, you'll have full responsibility for the Engineering function, ensuring outstanding standards of safety, compliance, reliability, and cost control. You'll lead, develop, and motivate a skilled Engineering team while shaping strategies that support the operational and commercial needs of the business. This is a hands-on leadership role where your decisions directly impact performance, compliance, and customer experience. Key Responsibilities Lead the safe, compliant and efficient delivery of depot operations, ensuring all regulatory, health & safety, and company standards are consistently met. Deliver agreed operational plans, budgets, and service performance targets, including punctuality, lost miles, and overall service quality. Drive sustainable growth through improved fleet utilisation, commercial optimisation, and development of strategic partnerships. Provide strong leadership to operational teams, fostering engagement, accountability, and high performance while managing workforce planning, development, and employee relations (including trade unions). Build and maintain effective relationships with local authorities, customers, and key external stakeholders. Oversee robust governance and reporting processes, ensuring compliance KPIs, safety standards, and financial controls are achieved. What you will bring to the role Proven experience in a senior operational leadership role within the transport, coach, bus, logistics or fleet-based environment Demonstrable experience managing multi-site or depot-based operations Strong track record of leading large, diverse teams (drivers, engineering, supervisory and office staff) Experience delivering against operational KPIs including on-time performance, utilisation, safety, cost control and service standards Solid understanding of transport compliance, regulatory requirements and health & safety obligations (e.g. DVSA, Operator's Licence, drivers' hours) Experience managing budgets, cost control and driving operational efficiencies Evidence of implementing structure, process improvement and performance management frameworks Experience working in a fast-paced, time-critical environment where service reliability is paramount Essential Experience & Qualifications CPC qualification Excellent knowledge and understanding of British Domestic Hours Rules and EU Drivers Hours (as defined within the Transport Act 1968 and the Working Time Regulations 1998.) A basic level of competence in the use of Microsoft Office Suite (Word, Excel, PowerPoint and Email). A basic level of Competence in the use of Trapeze and Ticketer systems. TPBN1_UKTJ

Food Safety & Quality Manager Location: Hounslow Department: Quality Assurance Reports to: Head of Quality Assurance Contract: Full-time, Permanent (40 hours) Salary: £45,000-£50,000 Hours: Monday-Friday, 08:30-17:00, with occasional weekend work (approx. 1 weekend per month) The opportunity We're looking for a Food Safety & Quality Manager to lead and inspire our UK Quality Assurance team, elevate our food safety culture, and ensure that every product meets DO & CO's exceptionally high standards. This role is pivotal in safeguarding compliance, driving continuous improvement, and partnering with both internal stakeholders and external authorities. What you'll do Lead, coach, and motivate the UK Quality Auditors across all UK units-developing capability, setting direction, and providing meaningful feedback. Implement food safety legal requirements; continuously improve the HACCP system and procedures (aligned to Codex Alimentarius ). Ensure HALAL compliance and manage the annual certification process. Conduct supplier audits and collaborate with Purchasing to ensure all raw materials meet DO & CO standards-maintaining internal ingredient specifications. Plan and manage scheduled internal audits: Hygiene, Glass & Foreign Body, GMP, and HACCP. Liaise with EHO , FSA , and other external bodies; ensure proactive updates to production when legislation changes. Strive for and maintain annual third-party certification in line with FSSC 22000 . Build strong customer partnerships and support commercial teams with technical credibility. Identify, investigate, and resolve non-compliances; drive corrective and preventive actions. Ensure all specifications and recipes are current, controlled, and accessible. Produce accurate quality assessment reports and follow through on actions. Work closely with Executive and Operations teams to ensure product safety and quality by design. Approve suppliers; lead data analysis and statistical interpretation to inform decisions. Maintain robust document control (issue dates, version control). Oversee complaint handling from recording through investigation and feedback to partners, suppliers, and senior leadership. Provide precise, timely reporting to the Executive Team and Head Office. Be a strategic, hands-on leader who champions targets, culture, and team success. What you'll bring Proven leadership with a role-model mindset -hands-on, solutions-focused, and performance-driven. Genuine passion for high-end cuisine and exceptional service. Professional presence with a positive, can-do attitude and team-first approach. Change champion-able to identify priorities and drive improvements across departments. Meticulous attention to detail; data-driven with strong influencing skills. A natural communicator-clear, engaging written and verbal English; adept at keeping teams informed. Flexible, decisive, and calm under change; committed to doing what's right for our partners and the DO & CO Family. Deep operational understanding of Food Safety/Quality with a practical, hands-on approach to improvement. HACCP & Food Hygiene certification (essential). BSc in Food Science or significant relevant experience in a similar role. High proficiency in Microsoft Office ; confident with reporting and data management. Solid understanding of Health & Safety and Sustainability principles. What we offer A premium, fast-paced environment with global exposure and high culinary standards. The chance to shape and elevate food safety and quality across multiple sites. A supportive, family-led culture that values initiative, collaboration, and growth. Competitive salary (£45,000-£50,000) and the stability of a permanent role. TPBN1_UKTJ