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Join us as a CX Root Cause Manager at Barclays, where you'll use advanced data and analytics to identify and address the root causes of customer complaints across BUK. You’ll focus on deep-dive analysis of complaint themes and drivers, as well as Financial Ombudsman Service (FOS) referrals and overturns, to uncover systemic issues and drive improvements to customer outcomes. Working across Product, Journey, Channel, and Operations teams, you’ll support the delivery of insight-led change initiatives, ensuring they are embedded, monitored, and evaluated for impact. The role involves using AI and analytical tools to accelerate insight generation and drive forward improvement opportunities, while maintaining full compliance with DISP and regulatory requirements. To be successful as a CX Root Cause Manager, you should have experience with: • Conducting deep-dive analysis and translating insights into change, • Collaborating effectively across diverse stakeholder groups, • Great communication and interpersonal skills, • Using data and analytics to identify root causes and improve processes, • Driving measurable improvements in customer experience Some other highly valued skills may include: • Great proficiency in data analytics and visualisation tools (e.g. Python, SQL, Power BI), • Application of AI and Machine learning, • Experience and knowledge of Agile ways of working, • Experience in large-scale organisations and matrix environments You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills. This role can be based in either London, Glasgow, Manchester or Northampton. Purpose of the role To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls. Accountabilities • Development of customer level strategies & solutions that are tailored to customers’ needs., • Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys., • Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities., • Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey., • Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product., • Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch., • Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively., • Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals. Assistant Vice President Expectations • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions., • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes, • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes., • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues., • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda., • Take ownership for managing risk and strengthening controls in relation to the work done., • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy., • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively., • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience., • Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

PMO Analyst – Investment Banking Location: Glasgow (Hybrid, 3 days onsite per week) Contract: 6-Month Initial Contract (Inside IR35) I’m working with a leading investment banking client who are seeking a PMO Analyst to join their team on a hybrid basis in Glasgow. This is an excellent opportunity for someone with strong analytical, governance, and reporting experience to contribute to large-scale transformation initiatives in a global financial environment. Role Overview: As a PMO Analyst, you’ll provide essential support across project governance, financial tracking, risk management, and portfolio reporting. You’ll work closely with senior stakeholders, programme leads, and data teams to ensure delivery standards are maintained and that decisions are supported by accurate, insightful analysis. Key Responsibilities: • Support programme and project governance across multiple workstreams, • Maintain and update project plans, RAID logs, and financial trackers, • Prepare high-quality reports, dashboards, and executive summaries, • Coordinate key governance forums, including tracking actions and milestones, • Support resource management and capacity planning, • Assist with process improvement and standardisation within the PMO function Key Skills & Experience: • Proven experience as a PMO Analyst or Project Analyst within financial services or fintech, • Strong understanding of project governance, planning, and reporting standards, • Excellent Excel and PowerPoint skills (experience with data visualisation tools is a plus), • Confident stakeholder management and communication skills, • Experience supporting large-scale data, technology, or regulatory programmes desirable, • Familiarity with Agile and Waterfall delivery environments This role would suit: An organised and detail-oriented PMO professional with a background in financial services or technology transformation, who enjoys working in a fast-paced, collaborative environment. If you’re interested, please apply with your CV or reach out directly for a confidential chat.

We are seeking a highly skilled Business Analyst to join our client's - a leading legal firm - team in Glasgow, Scotland. • Hybrid Work: 3 days/week onsite in Glasgow., • Employment Type: Full time - permanent work contract directly with the client. Description: This role is pivotal in driving process improvement initiatives across the business, with a strong focus on defining and documenting requirements for enhancements to their case management system. The successful candidate will also support analysis of broader business processes influenced by emerging technologies and systems, including artificial intelligence, records management, CRM, information security, finance, and HR. Responsibilities: • Lead the analysis and documentation of business processes across legal and support functions., • Collaborate with stakeholders to gather, validate, and prioritise business requirements., • Translate business needs into clear, actionable requirements for the in-house development team., • Work closely with developers, testers, project managers, and Learning & Development to ensure successful delivery of system enhancements and process changes., • Identify opportunities for process optimisation and automation., • Analyse the impact of new technologies and systems on existing workflows., • Support change initiatives across departments including a variety of legal departments, Finance, HR, and Information Security., • Facilitate workshops, interviews, and other techniques to elicit requirements and drive consensus., • Maintain documentation including process maps, user stories, functional specifications, and business cases., • Ensure solutions align with regulatory requirements, data protection standards, and internal governance. Requirements: Essential: • Proven experience as a Business Analyst of 1-3 years., • Proven ability to work across a diverse range of business areas and subject matters, demonstrating flexibility and adaptability in understanding new domains and translating complex requirements into practical solutions., • Strong understanding of business process modelling and requirements gathering techniques., • Ability to communicate effectively with technical and non-technical stakeholders., • Proven experience as a Business Analyst within legal or other professional services or regulated environments., • Experience working with case management systems or similar workflow platforms., • Familiarity with agile project delivery methodologies., • Experience with AI tools, CRM systems, or records management platforms., • Knowledge of legal operations or law firm structures., • Business Analysis certification. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Test Lead (Glasgow - Hybrid) Head Resourcing is pleased to be working with a strong financial services organisation in Glasgow who are looking for a skilled and motivated Test Lead to join our Operations function, working closely with both the Change and Testing and IT Development teams. This role will play a key part in ensuring that testing activity across projects and change initiatives is well-planned, executed effectively, and aligned with the organisation’s enterprise testing framework. As Test Lead, you’ll take ownership of designing and delivering high-quality testing solutions, while also providing hands-on testing support for key initiatives. You’ll guide and mentor colleagues across various projects helping them create effective test plans, manage risks, and build their testing capability. Strong communication skills are essential, as you’ll collaborate with stakeholders across all levels of the organisation, ensuring clarity, engagement, and a shared commitment to delivering high-quality outcomes. You’ll thrive in this role if you bring a keen eye for detail, a drive to overcome challenges, and a passion for continuous improvement in testing and delivery practices. This position also carries line management responsibility for a small team of testers. Key Responsibilities • Develop and maintain comprehensive test plans and schedules in line with project timelines and goals, • Lead and coordinate testing activities across multiple projects, teams, and environments, • Allocate and monitor tasks within the test team to ensure quality and timely delivery, • Review and validate test cases, scripts, and data to ensure accuracy and completeness, • Arrange appropriate test environments and data for project needs, • Facilitate defect triage sessions, managing issue tracking and resolution, • Collaborate with product owners, developers, and business analysts to confirm requirements and test coverage, • Track and report key quality metrics such as defect density, coverage, and pass/fail rates, • Promote best practices and continuous improvement within the testing function, • Provide technical guidance and mentoring to junior team members, • Support User Acceptance Testing (UAT), Performance Testing, and Operational Acceptance Testing (OAT) as required, • Contribute to release planning and quality assurance strategy Skills and Experience Essential: • Proven experience as a Test Lead, Senior QA Engineer, or similar role, • Hands-on experience with manual and/or automated testing for web, mobile, and enterprise systems, • Strong knowledge of QA methodologies, frameworks, and processes, • Solid understanding of the Software Development Life Cycle (SDLC) and various delivery models (Agile, Waterfall, hybrid), • Strong SQL capabilities, • Strong grasp of Risk-Based Testing approaches, • Proficient with test management and defect tracking tools (e.g., JIRA, Zephyr), • Excellent planning and organisational skills, with the ability to manage multiple priorities, • Strong leadership, communication, and problem-solving abilities, • ISTQB Foundation certification Desirable: • Working knowledge of test automation, performance, or security testing tools, • Basic understanding of CI/CD pipelines and DevOps practices, • Familiarity with API testing tools (e.g., Postman), • Understanding of Product Risk Assessments and their application in Risk-Based Testing, • Advanced testing certifications such as ISTQB Advanced Test Manager Hybrid: 2 days per week in Glasgow Salary: Up to £50k Pension: 10% If this sounds like you we would like to hear from you. Are you looking for a different role? Head Resourcing would love to support your search! Join our community of over 26,000 followers by clicking on the Head Resourcing logo and keep updated on our latest IT, Digital and Business Change roles. Head Resourcing is committed to being an inclusive business where diversity is valued and celebrated and as such we welcome enquiries and applications from everyone. We will be happy to speak to you about any workplace adjustments you need in order to be at your best during the recruitment process. To ensure that your application is reviewed quickly by the right Consultant, please apply directly via the LinkedIn advert.

About the Role: We are looking for an IT Infrastructure Project Manager to join our growing management and IT consulting team. In this role, you’ll lead the delivery of IT infrastructure transformation and implementation projects across enterprise environments, focusing on areas such as networking, data centres, cloud migration, endpoint management, and security. You will ensure alignment with client needs, technical standards, and project governance frameworks. You’ll work closely with internal technical teams, clients, and external vendors to deliver robust and secure infrastructure solutions. Fluency in both German and English is essential, as you will collaborate with international and German-speaking clients across Europe. Key Responsibilities: • Lead end-to-end IT infrastructure projects, from initiation and planning to execution, monitoring, and closure., • Manage technical delivery teams covering network, cloud, infrastructure, and cybersecurity domains., • Define and maintain detailed project plans, track risks, dependencies, and ensure on-time delivery., • Coordinate with cross-functional teams including architecture, operations, and business continuity., • Serve as the primary contact for clients and internal stakeholders, communicating effectively in German and English., • Monitor project KPIs, budgets, and timelines while maintaining compliance with governance and security standards., • Ensure proper documentation, testing, and change management throughout infrastructure transitions., • Drive service improvement and ITIL-aligned process enhancements where applicable. Skills & Qualifications: • 5+ years’ experience leading IT infrastructure or cloud transformation projects, ideally within consulting or regulated industries (e.g., Life Sciences, Pharma, or Financial Services)., • Strong project leadership and stakeholder management across technical engineering teams., • Demonstrated experience in infrastructure implementation, migration, or integration projects (networking, servers, cloud, or security)., • Familiarity with enterprise IT systems (Active Directory, Azure, AWS, M365, VMware, etc.)., • Knowledge of IT service management frameworks (ITIL) and project methodologies (Agile, PRINCE2, PMP)., • Excellent organizational and problem-solving skills with attention to technical detail., • Fluency in German and English, both written and spoken., • M&A infrastructure integration experience is highly desirable., • Relevant certifications such as PMP, PRINCE2, ITIL, or Agile Practitioner are a plus., • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline. Contracting Details: • Competitive compensation based on experience, • Immediate start available, • Location: EU, UK About London Strategy: We are an IT consulting firm based in London with vast experience in M&A, IT, and transformation services. Our team transforms complexity into priority actions, a clear timeline, and executive decisions supported by appropriate governance. You can work with senior advisors with Big 4 and top-tier advisory firm backgrounds. Our success comes from a shared belief in rolling up our sleeves, working hard to solve complex challenges, executing plans, and implementing technology to help transform organisations. As we grow and deepen our impact on organisations worldwide, we seek the right people to join us on our mission.

Scope We are looking for a Firmware Engineer (FPGA/Digital Design Engineer) to become a part of a team delivering FPGA-based technology solutions for a wide range of defence-related products. Typical firmware services provided: • Requirements specs, architecture, design, verification, validation, certification, and documentation., • Collaborating with systems, embedded software, and hardware engineers to develop digital electronic systems. Role Projects involve using the latest industry class development tools for FPGA and SoC hardware technologies. Work is carried out to a structured firmware development process Responsibilities • Deliver firmware projects to agreed time, cost, and quality, with consideration for re-usability., • Requirement specs, architecture, design, implementation, simulation, and verification of RTL logic and integration with hardware., • Support related processes (documentation, scripting, reporting, process automation), • Collaborate with adjacent cross-disciplinary teams: systems, hardware, embedded software, algorithms, • Recommend ideas and approach to promote continuous improvement of processes and best practices, • Ensure designs meet safety, quality, and security standards: DO-254, IEC 61508, IEC 62443, ISO 26262 Required Experience • Experience of developing RTL design for digital electronics systems for Xilinx device architectures (or AMD/Lattice) using VHDL, • Experience in FPGA-SoC-implementation of algorithms developed in MATLAB/Simulink (algorithm development out of scope), • Strong verification expertise in OSVVM/UVVM (or UVM) methodologies and test bench architecture, • Familiar with technologies such as AXI, PCIe, Ethernet, OCP, Wishbone, JESD204, CameraLink, SMPTE, • Tool experience: DOORS , Vivado, ModelSim, Diamond, Radiant, Vitis, or Propel, • Ability to script using TCL or other scripting languages, • Solid understanding of DO-254 processes (not necessarily certification), • Experience of working as part of client company’s IPT distinct advantage Required Skills • Ability to communicate within different teams and stakeholders, • Technical/team leadership of small teams nice to have Required Education • Degree in Electrical & Electronics Engineering or equivalent Electronics qualification

For over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the globe. Celeros Flow Technology is looking for individuals with a voice and a vision. We embrace change, diversity and promote new ways of looking at old ideas. We seek talented professionals to join our world-class team of innovators in a global, collaborative & multi-cultural environment, where you will be challenged, supported, and inspired to be extraordinary. GENERAL SUMMARY Working as part of Celeros Operations Management team, the primary role of the Manufacturing Manager is to act as the first line of management accountable for the safe and efficient operation of the machine shop, and the weld and fabrication areas. This includes, but is not limited to, people management of the machine shop team, weld and fabrication team allocating daily tasks in accordance with the schedule to meet customer demands, managing performance and development issues, machine shop and weld shop workflow, as well as meticulously always maintaining visual management standards, introducing improvement projects to drive and support KPI’s. Driving daily toolbox talks ensuring team engagement and buy in. Technical ability to support the daily machine shop running. PRINCIPLE DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) On an ongoing basis, the Machine Shop Manager must assume full responsibility and will be held accountable for the following: • Driving a positive / safe working environment ensuring housekeeping and visual management is maintained at the highest of standards across both the machine shop and weld and fabrication areas., • Lead and manage meetings from startup meetings, communicating all key messages including but not limited to SQCDIP, safety alerts, quality warnings, toolbox talks and daily priorities., • Maintain and communicate machine shop and weld and fabrication areas performance ensuring visual management boards are used in all areas. This will guarantee to employees, colleagues, customers, and other managers from across the organization can review and understand status and key KPI tracking., • Steer positive KPI results, ensuring you hold true to our company values including always doing the right thing. Always leading by example., • Be responsible for and manage a proactive and sustainable 5s culture within each accountable area., • Take a positive approach to coaching, developing and performance managing cell team members when required., • Ensure standard operating work procedures are created, maintained and followed., • Monitor and Control actual versus estimated operation times. Improving where needed and holding the team accountable to the planned times., • Identify and implement operational improvements., • Ensure productive work is allocated to team members in line with the schedule and overarching business plan and forecasted revenue., • Liaise while building key relationships with appropriate support functions (quality, engineering, inspection, planning, scheduling, and supply chain etc.) to resolve issues and any potential production constraints in a timely manner., • Technical ability and background in machining and fabrication and weld vital to allow support of the responsible areas and teams daily., • Controlling start, stop and break times and ensuring they are always adhered to., • Managing the team’s recovery hours ensuring efficiency and that downtime is at a minimum., • Control and maintaining overtime working in line with production requirements., • Working closely with the material management team to ensure efficient material flow within and between areas., • Driving booking discipline and guaranteeing it is always maintained., • Leading quality to the required standards, raising any quality concerns as soon as possible., • Deliver regular communications to team members, peers and other functions., • Liaise with appropriate support functions to resolve issues and potential production stops in a timely manner., • Implement and preserve safety Gemba walks., • Conduct periodic audits as required by EHS and Quality departments., • Raise NCRs as and action when required., • Facilitate and action any corrective actions., • Any other duties as deemed reasonable. PEOPLE MANAGER RESPONSIBILITIES As a People Manager responsible for the effective management of people you are accountable for: • Leading and managing all employees in an effective and positive manner, driving positive engagement and motivation across every accountable area., • Creating a trusted relationship with your people. Understand what your people value and where possible support them in achieving this (this includes understanding the various responsibilities and interests your people balance inside and outside of work)., • Having open and honest coaching conversations to help your people to identify their strengths and development areas both formal and informally., • Supporting your people’s personal aspirations and objectives in a way that’s aligned to the objectives of the team and the business., • Where appropriate, helping your people broaden their network or identify more challenging or stretching roles or projects to support their career progression., • With support and guidance from HR, create and maintain a robust competency matrix for production along with training and development plans., • Ensure training and development plans are actioned in a timely manner to meet requirements., • With support from Senior Management and HR, create and maintain Succession Plans for production, identifying critical gaps., • Knowing about the health and wellbeing support available and proactively offering appropriate advice and following up on this., • Effectively manage sickness absence, following company policy and seeking guidance from HR when required., • Understanding the performance and development planning process; supporting and managing your people through the process., • Supporting your people throughout the year, through regular conversations, tracking progress against objectives and managing any performance issues. EDUCATION, SKILLS AND EXPERIENCE • Proven track record in building effective teams and has the assertiveness and drive to ensure that their team meets operational goals, and that Team Members are strongly managed., • Strong focus on delivery of output to achieve bottom line results; has strong awareness of what is needed to make this happen when under pressure., • Strong execution skills, focused on driving their team to achieve improvement initiatives that positively affect our customer experience and the output revenue., • Exceptional interpersonal skills and knowing when to use them and with whom; this will include managing conflict; setting standards and being assertive enough with Team Members to ensure they are maintained., • Having a strong range of skills to effectively manage the machine shop and weld and fabrication areas; for example, the layout, maintaining health & safety, Environment, Quality standards and the flow within the responsible areas., • Time served machinist and/or welder (or equivalent hands-on work experience) in a similar manufacturing environment (advantageous), • Knowledge of Clyde Union systems, materials, products, customers and components., • Technical ability to resolve and work through any critical challenges stopping production., • Previous supervisory/management experience within a similar manufacturing environment and industry. DESIRABLE EXPERIENCE • CWEng or European Welding Engineer certified or other formal qualification advantageous., • Working knowledge and experience of ASME and EN weld procedures qualification, material specifications and welding processes., • Engineering qualifications., • Working Knowledge of ASME Section II, EN and RCC-M materials, • Able to meet the requirements as defined in ASME IX QG 106 and CUP QA Program, • Ability to interface technically with other departments – Engineering, quality, supply chain and material management. YOU MUST HAVE VALID RIGHT TO WORK IN THE UK TO APPLY FOR THIS ROLE. BENEFITS • Competitive salary, • Opportunities to develop, • Bonus, • 33 days holiday (inclusive of bank holidays), • Holiday buy and sell, • Pension, • Life Cover, • Employee Assistance Program, • Digital Benefits; Health, Wealth & Lifestyle PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Required daily to stand, sit, walk, talk, hear, and see (specific close vision abilities are required to perform computer work), • Required occasionally to stoop, kneel, crouch and crawl, • Required daily to use hands and fingers and arms to reach (to operate a computer and telephone), • Required occasionally to lift and/or move objects that are light to moderate, • Required occasionally to travel (usually by air or road so may be required to sit for extended periods) DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. CELEROS Flow Technology is an equal opportunity employer.

Company Information POTR is a design-led, sustainability-driven brand reinventing plant care for modern living. From our origami-inspired, self-watering planters to developing the next generation of indoor growing, we combine clever engineering with bold aesthetics to help people grow at home. With two RHS Chelsea Flower Show sustainability awards under our belt, we’re building a brand for the botanical world that sits at the intersection of design, tech, and interiors. Role: Product Design Engineer (Mid-Weight / Senior) Location: Glasgow Reports to: Head of Product Engineering / Engineering Lead Job type: Full-time Level: Mid-weight (8+ yrs) – please specify level in application. Role As a key member of our product development team, you will lead the design engineering of our next-generation products, transforming how people grow at home. You will partner closely with industrial designers, electronics/controls engineers, manufacturing & supply-chain partners, and the company founders to bring innovative, sustainable, manufacturable products to market that align with POTR’s mission. You’ll champion engineering excellence, design for manufacture/assembly (DfM/DfA), cost and sustainability efficiency, and deliver products from concept through to production launch and post-launch sustainment. Key Responsibilities • Take a leading role in development projects from concept through prototyping, validation, tooling, manufacture and production launch., • Work with industrial designers to translate aesthetic & user experience vision into engineered, manufacturable products - ensuring POTR's design language and sustainability ethos are met., • Create detailed CAD models (solid & surfacing), assemblies, drawings, specifications, tolerancing, material selections appropriate for plastics, metals, composites, and multi-material assemblies., • Apply DfM/DfA principles, cost-engineering, part count reduction, supplier/manufacturer collaboration to optimise for high-volume, high-quality manufacture and sustainable materials/processes., • Prototype (rapid and functional), support test plans, validate and iterate on product performance (mechanical, structural, durability, lifecycle, ergonomics, aesthetics)., • Work with electronics/controls engineering (where applicable) to integrate mechanical, structural, thermal, fluidic, user-interaction, and watertight irrigation systems., • Partner with supply-chain/manufacturing to select vendors, define tooling strategy, support injection moulding, metal fabrication, stamping, sheet-metal, plastic bonded assemblies, composite parts and sourcing a variety of different sustainable materials., • Maintain and document engineering change control, BOMs, manufacturing specifications, quality and regulatory requirements (safety, CE/UKCA, RoHS, REACH, etc as relevant)., • Drive design reviews, milestone gate-processes, risk-management, issue-resolution and continuous improvement., • Mentor junior engineers (for Senior level) and foster best-practice engineering culture within the team., • Help define and embed sustainable engineering practices: material reuse/recycling, carbon footprint, packaging minimisation, end-of-life considerations. Skills & Experience • Bachelor’s degree or higher in Mechanical Engineering, Product Design Engineering, Mechatronics or related discipline., • For Mid-weight: ~3-5 years’ experience in product design/design engineering of consumer-facing/electromechanical products. For Senior: ~5+ years., • Proven track record of taking products from concept to manufacture, ideally in consumer, lifestyle or home-tech products., • Strong CAD competency (Fusion used internally but equivalent with SolidWorks, Creo, NX, Fusion etc also accepted) including surfacing, solid modelling, assemblies and detailed drawing output., • Deep understanding of manufacturing processes (injection moulding, sheet‐metal, stamping, die-casting, extrusion, composites, tooling, assembly, finishing), and design for manufacture & assembly., • Strong prototyping, testing and validation experience: functional prototypes, test rigs, failure/root-cause analysis and resolution., • Excellent collaboration across cross-functional teams (industrial design, electronics, firmware, supply-chain, manufacturing, QA, marketing)., • Strong communicator with ability to present engineering decisions to stakeholders, influence design trade-offs, articulate engineering risks and cost implications., • A passion for user-centred design, sustainability, materials and processes; able to balance aesthetic ambition with technical feasibility., • For Senior level: Experience mentoring/leading others, taking ownership of major programmes, setting engineering standards and driving continuous improvement. Desirable • Experience in hydro-ponic or plant-care/garden-tech or consumer home-growing products., • Experience with sustainable materials, circular economy design, life-cycle assessment (LCA), low-waste packaging., • Experience working with global manufacturing/offshore suppliers., • Familiarity with electronics/controls integration, thermal/fluid/structural simulation., • Familiarity with project management/stage-gate development process., • Experience with rapid prototyping techniques (3D-printing, CNC, composite lay-up), and CAD/CAE simulation tools., • Experience with manufacturing quality systems (PPAP, Six Sigma, design for reliability) etc. What We Offer • A role in a fast-growing, design-led, sustainability-driven brand at the intersection of engineering, interior design and modern plant-care; you’ll help shape the future of indoor growing and home botanical experiences., • The opportunity to work on bold, beautiful products with real aesthetic ambition and engineering excellence., • Close collaboration with a multidisciplinary team (designers, engineers, marketeers) in a creative, hands-on environment., • Professional development and career growth: mentorship, autonomy, potential to scale into senior leadership roles (especially for the Senior level)., • Hybrid/flexible working (depending on location) and potential for global manufacturing exposure., • 34 days paid holiday allowance. How to Apply Please submit your CV (including portfolio of relevant work) and a cover letter explaining why you’re excited about this opportunity at POTR, how your experience aligns with this role, and include a brief overview of one or two product projects you’ve led (with your role, challenges faced, outcome, manufacturing detail if possible). Please include in your application whether you are applying for Mid-weight or Senior level. Equal Opportunity Statement POTR is an equal opportunity employer. We believe diverse teams create better products, better decisions, and better outcomes - we welcome applications regardless of gender identity, ethnicity, disability, age, sexual orientation or any other protected characteristic.

Controls Engineer • £50,000 – £55,000 basic salary DOE, • Pension, • 24 days leave + public holidays, • Relocation support negotiable, • Days – Monday to Friday (early finish on Fridays) Location: South Lanarkshire, Scotland Umbilical Search is proud to be working with a multi-site, £75m+ manufacturing group that leads through innovation, strategic growth, and world-class production. With a strong financial foundation and a clear vision for expansion, the business continues to grow through both acquisition and operational excellence. This well-invested site combines cutting-edge technology, a committed team, and a culture built on continuous improvement, accountability, and sustainability. They are now seeking a talented Controls Engineer to design, implement, and support automation systems on site, working on PLC programming, robotics integration, vision systems, and special manufacturing machinery. Key Accountabilities: • Design, implement, and maintain automation and control systems, including Siemens PLCs (Step 7/TIA Portal), ABB/Fanuc/KUKA robots, and vision systems, • Lead projects from conception to completion, including installation, commissioning, and testing of automated systems, • Upgrade legacy PLC programs and HMI interfaces to improve performance and reliability, • Respond to production breakdowns, performing root cause analysis and implementing preventative measures, • Integrate laser scanning, EOAT, and automated material handling into manufacturing processes, • Produce technical documentation, procedures, and training materials, • Work collaboratively with engineering, operations, and leadership teams to optimise automation capabilities, • Ensure compliance with health, safety, and environmental requirements Experience Required: • Experienced Controls Engineer, Automation Engineer or a related role, • Degree or apprenticeship in Electrical, Mechanical, or Multi-Skilled Engineering, • Proven experience with Siemens S7/TIA Portal PLC programming, • Hands-on experience with industrial robotics (ABB, Fanuc, KUKA) and automation integration, • Experience in a high-volume manufacturing or warehouse automation type environment, • Strong problem-solving, project management, and communication skills, • Based in, or willing to relocate to, South Lanarkshire, Scotland Why Join: This is a fantastic organisation with solid foundations and a clear roadmap for automation and control engineering. Extensive training courses will be provided to help you excel within the business over the coming years, including Lean Six Sigma, IOSH/NEBOSH, degree programmes, or even an MBA How to Apply Please click “apply” or for further information, contact Ajay Bhella at Umbilical Limited. Alternatively, email an up-to-date CV to Umbilical Limited is committed to promoting Equity, Diversity, and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing candidate searches solely on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

Walker Precision Engineering is a leading provider of advanced, high precision manufacturing services, supporting industries where quality and reliability are critical. We’re now looking to strengthen our Inspection team with a QA Inspector at our Glasgow facility. The QA Inspector will perform inspections and quality checks on materials, components and finished products to ensure they meet required standards and specifications, supporting the delivery of high-quality products and compliance with relevant regulations. QA Inspector Responsibilities: • Conduct in-process and final inspections of mechanical or manufactured components, • Use precision measuring instruments such as callipers, micrometres, gauges, and CMMs, • Interpret engineering drawings, specifications, and quality standards, • Document inspection results accurately and maintain detailed QA records, • Report non-conformities and assist in root cause analysis and corrective actions, • Support internal audits and participate in continuous improvement activities, • Ensure all work is carried out in accordance with health and safety guidelines and company procedures, • Any other duties as required QA Inspector Skills & Behaviours: • Good written and verbal communication skills, • Attention to detail and commitment to quality QA Inspector Experience: • Previous experience as a QA/QC Inspector in a manufacturing or engineering environment, • Time served is desirable, • Strong understanding of quality inspection techniques and tools, • Ability to read and interpret technical drawings and specifications What’s in it for you? • Full time, permanent contract, working 37 hours per week, Monday to Friday. Shift pattern will be discussed at interview stage, • Attractive rate of pay, • You’ll gain access to the following company benefits: pension, life insurance, private medical healthcare, prescription protection eyewear, employee retail discounts Interested? Click Apply now to become part of our talented and growing Glasgow team.

Senior Project Engineer - Static – Asset Management Base Location – Renfrew Altrad Babcock is partner to the leading lights of the energy sector, bringing our innovation and expertise to the industry’s greatest challenges. We deliver projects that enrich lives around the world. That’s why we’re investing so much in innovation, ensuring we have the very latest tools, technology and techniques at our disposal. But the most important investment we can make is in talent, because when people like you join our team in a role like this, the business can only continue to be seen as experts within the field. The Project Engineering team within our Asset Management business area provides support services to the Nuclear, Process, Power Generation and Oil & Gas sectors across their whole asset lifecycle. Within this team we have an opportunity for a Senior Project Engineer to join us in Renfrew. You would work as part of the team providing a wide range of expertise across the group as well as undertaking work across the wider Asset Management business. Main duties within this role: • Project manage and/or lead engineering projects, • Preparation of tenders, responsible for estimation of scopes at each stage of a project lifecycle, and identification of client needs, • Development of supply chain partners for complex projects, • Prepare and manage project schedules, resource plans and period project reports, • Provide technical support to Asset Management Contracts, • Write reports, specifications and supporting technical documents, • Clients primary focal point for allocated projects from kick-off to close-out, • Responsible for the safe delivery of projects to budget and schedule, • Responsible for specifying and delivering the quality assurance requirements of projects, • Ensure good communication between engineering disciplines and all project stakeholders, • Manage project changes effectively, • Ensure an effective risk management process is adopted, • Good stakeholder management and client interfacing skills, • Development of relationships with internal and external customers and organisations Occasional site based work will form a part of this role as the Senior Project Engineer, you will take responsibility for ensuring delivery of all the engineering, procurement, manufacturing, fabrication and commissioning activities for the life cycle of the contract or work package in accordance with the overall Project schedule. You will ensure planning and delivery is in accordance with all safety, quality, time and cost parameters to meet the needs of the Project. Ideally you will be able to integrate all of the various engineering disciplines, developing an understanding across the project and working closely across the Asset Management and wider Altrad Babcock business. Your projects will require: • Design Coordination – Coordinating design inputs from both in-house and external design contractors’ responsible pro-actively identifying design issues, managing design development., • Procurement Assistance – Input to procurement process, including technical specification development, tender reviews, preparing purchase requisitions, cost and schedule monitoring, workshop inspections and expediting., • Fabrication Monitoring - coordination of interfaces with fabricators, inspecting equipment deliveries, management of fabrication processes, managing inspection and test plans, monitoring and reporting progress., • Project management skills to direct a project team. Apply controls for internal budget monitoring and overall project margin protection and improvement. Manage communications, and change with the client relationship. Our new Senior Project Engineer will hold a relevant Engineering degree and possibly a MEng (or working towards one) alongside practical hands on experience in a breadth of relevant industries, ideally including experience in Nuclear Fusion projects. APMP formal project management qualification preferred but not essential. If you think you have the experience and qualifications needed for this role and you are keen to take up a new and exciting challenge, please apply online now. A more detailed job description can be sent on request.

For over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the globe. Celeros Flow Technology is looking for individuals with a voice and a vision. We embrace change, diversity and promote new ways of looking at old ideas. We seek talented professionals to join our world-class team of innovators in a global, collaborative & multi-cultural environment, where you will be challenged, supported, and inspired to be extraordinary. GENERAL SUMMARY The role will be responsible for developing, implementing, and validating world class value driven Pump Proposals, including coaching the aftermarket pump commercial operation teams to ensure consistent proposals are produced across all Celeros pump facilities. Central to achieving this will be the definition & implementation of a scalable, repeatable costing methodology to support the Pump Upgrades, Re Rates & Retrofit Program. The scope of the role will focus on driving Pump Sales & Revenue Growth across Europe & Africa in the areas of technical, hydraulic, performance upgrades to own and competitor High Energy Pumps products. The role holder will proactively interact with new and existing customers to understand the markets needs and expectations for Pump Upgrade & Re-Rate opportunities and to adjust and improve Celeros proposals and offering accordingly. This includes working with global Engineered Solutions Program Manager, regional commercial & engineering teams to develop the customer relationships & generate leads, defining and quantifying the technical opportunity, all with the objective to achieve the specified sales and business targets. Success in this role requires a comprehensive understanding of Pump Upgrades & Re Rates, customer needs, combined with a technical understanding of the costing, sourcing & manufacturing aspects of upgrading pumps. PRINCIPAL DUTIES AND RESPONSIBILITIES Technical Aspects • Work with Global Program Manger to define target products, market sub sectors and geographies to approach., • Generation of Technical Support materials to provide to commercial teams broken into the various the pump upgrade offerings., • Direct Presentation of the Technical Advantage and ROI Business Case to Clients as required., • Definition and implementation of a consistent methodology for Technical Quotes & Costings in conjunction Aftermarket Service Operations teams on upgrade / re rate opportunities., • Keep updated on Industry Regulations, Technical developments in areas of Metallurgy, Coatings, manufacturing techniques and market drivers, Rival Re-Rate programs, MSA’s which would help secure upgrade / re rate contracts., • Designing & oversight in conjunction with Operations teams standardized procedures for post order execution of Upgrade & Re Rates Contract to ensure optimal customer experience and OTD of Upgrade Contracts., • Facilitating and participating in the interfaces between Engineering, Project Management and commercial Operations in complex upgrade tenders. Commercial Aspects • Proactively interact with new and existing customers to identify suitable pump applications for Pump Upgrade & Re Rate., • Presentation of white papers at Client Sites and Technical Seminar on commercial and technical benefits of upgrade & Re Rate of Pumps versus new capital purchase., • Creation of ROI Business Cases Documentation, calculations to support the commercial teams in presenting the upgrade opportunities. Support Commercial teams in engagement with customers to present ROI Calculations and business case for upgrades to secure opportunities., • Responsible for summarizing, presenting the technical & commercial risk evaluations and Risk Mitigation actions to senior management on larger scale upgrade & re rate opportunities., • Coordinate and actively participate in the order hand over meeting of larger / complex opportunities with the Manufacturing Facility, Project Managers and Supply Chain Teams. Provide clarification on any specific project requirements and on any technical or commercial queries. KPI – / DELIVERABLE METRIC • Defined costing methodology aligned per upgrade / re rate offering category., • Commercial Offering / Value Proposition Bids & literature to align with Pump upgrade, Re Rate & Retrofit road map., • Technical Training Material & Presentations suitable for internal and external stakeholders., • Upgrade & Re Rate Bookings as per annual target. KNOWLEDGE, SKILLS & ABILITIES • Exhibits confidence with negotiations and possesses the power to influence, • Comfortable with Change Management Techniques and Programs, • Thinks creatively and has in-depth engineering knowledge to solve problems and provide technical solutions, combined with relevant commercial / Marketing experience to present client focused solutions, • Must be able to define a problem, assess risk, and develop recommendations for action plans, • Displays exceptional attention to detail and accuracy, even when handling multiple demands and has a proven track record of meeting high performance standards, • Responds professionally to all inquiries and complaints and remains calm and composed when under pressure, • Communicates effectively, effortlessly tailoring the approach to the audience and the level of technical competence, • Possesses the ability to prepare and deliver presentations and to train and transfer technical knowledge to internal and external stakeholders, • Is well organized, structured and methodical. Is self-motivated and works independently with little supervision, • Positively establishes relationships across multiple locations and copes well with working remotely from the team and other departments, • Is a team player: committed, reliable, responsible, flexible, helpful, supportive, active listener / communicator EDUCATION AND EXPERIENCE • Degree in an Engineering or demonstrable experience within the pump sector for Aftermarket Pump upgrades and re-rates., • 10 years related experience., • Experience in the oil & gas / power & energy / industrial market – Essential, • Prior Experience of Pump Upgrades, Re Rates & Retrofit Programs – Essential, • Prior Experience of Client Interface & Win Strategies - Value Proposition - Essential, • Strong knowledge Microsoft packages including Word, Excel, PowerPoint and Project. You must have valid right to work in the UK to apply for this role. BENEFITS • Competitive salary, • Opportunities to develop, • Bonus, • 33 days holiday (inclusive of bank holidays), • Holiday buy and sell, • Pension, • Life Cover, • Employee Assistance Program, • Digital Benefits; Health, Wealth & Lifestyle PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Required daily to stand, sit, walk, talk, hear, and see (specific close vision abilities are required to perform computer work), • Required occasionally to stoop, kneel, crouch and crawl, • Required daily to use hands and fingers and arms to reach (to operate a computer and telephone), • Required occasionally to lift and/or move objects that are light to moderate, • Required occasionally to travel (usually by air or road so may be required to sit for extended periods) WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to work with moderate noise (i.e. business office with computers, phone, and printers, etc.), • Ability to work in an open planned office / individual office, • Ability to sit at a computer terminal for extended periods, • Ability to sit in a car or on a plane for extended periods DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. CELEROS FLOW TECHNOLOGY VALUES All Celeros divisions are committed to the effective use of the Celeros Values. It is important that all employees understand and utilize these values when performing the duties of his/her position. INTEGRITY: We work safely and respect our employees, business partners & environment. We always lead by example. SPEED: In our mission to bring mission-critical flow control equipment to the world, energy in our actions & urgency. ACCOUNTABILITY: We stand behind our actions and deliver on our promises. PARTNERSHIP: We collaborate across our teams & our customers to win together. We rely on each other to deliver the best outcome & celebrate successes. EXCELLENCE: We are passionate about being the best at engineering, manufacturing & maintaining mission-critical equipment. We seek quality & community improvement in every interaction. QUALITY Quality encompasses all aspects of Celeros’ business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to product, process and the quality system. All employees have an obligation to identify and record any such nonconformity, and through designed channels, initiate and recommend solutions. CELEROS Flow Technology is an equal opportunity employer.

Role: ITSM Implementation Engineer Salary: up to £50k + Benefits Location: Remote, UK In this role, you’ll work directly with clients to design, configure, and implement ITSM platforms helping organisations streamline their service delivery through automation, integration, and smart process design. Key Responsibilities • Design and Deployment: Configure and implement ITSM solutions tailored to each client’s needs, ensuring seamless integration with their existing infrastructure., • Automation and Reporting: Develop workflows, SLAs, automation rules, and custom reports to enhance efficiency and service quality., • System Integration: Connect ITSM platforms with other enterprise systems such as Active Directory, monitoring tools, and CMDBs., • Client Engagement: Conduct assessments of ITSM environments, identify areas for improvement, and ensure alignment with best-practice frameworks., • Training and Support: Deliver training to client IT teams and provide post-implementation support to maintain smooth operations., • Collaboration and Innovation: Work closely with internal technical, sales, and product teams to deliver exceptional service outcomes while keeping ahead of the latest ITSM innovations. Skills and Experience • Proven experience implementing and configuring ITSM tools (ideally ManageEngine ServiceDesk Plus or similar)., • Strong understanding of ITIL processes (Incident, Problem, Change, Asset, and Service Request Management)., • Solid technical knowledge of Active Directory, LDAP, and related systems., • Excellent communication and problem-solving skills, with the ability to manage multiple projects simultaneously. Desirable • ITIL Foundation certification, • Experience with other ManageEngine products (e.g., Endpoint Central, ADManager Plus), • Knowledge of SQL and report customization

About the Role: Join an industry-leading MSP and cloud consulting business at an exciting phase of growth. This is a fantastic opportunity to work fully remotely with some of the top AWS and Azure partner talent in the sector, contributing to the management and evolution of high-scale operational environments. As a Cloud DevOps Support Engineer, this position is predominantly operational (80%), with opportunities for rotation into project delivery and solution development to further enhance technical skills and cloud expertise. You'll play a critical part in optimising and supporting our customers’ AWS and Azure environments, leveraging your Infrastructure-as-Code (IaC) proficiency, automation skills, and passion for cloud technology. This role suits a coder by nature who enjoys troubleshooting complex technical problems in cloud-native and hybrid settings, ensuring the highest standards of reliability, efficiency, and innovation. The successful candidate will be directly involved in managing our customer cloud platforms for a diverse enterprise client base, acting both as a trusted technical expert and a collaborative team player. What you will be doing: Operational Cloud Support • Providing technical support and troubleshooting of AWS and Azure environments for enterprise customers, including incident management, monitoring, backup, and disaster recovery., • Implement and maintain robust monitoring, alerting, and reporting frameworks to ensure SLA adherence and proactive issue detection., • Support upgrades, patches, and problem resolution across cloud platforms with an automation-first mindset., • Supporting cost optimisation (FinOps) and security posture improvement across client deployments. Automation, IaC, and CI/CD • Build, optimise, and manage Infrastructure-as-Code (IaC) templates and automation scripts—primarily using Terraform, CloudFormation, ARM / Azure Bicep, and related tools., • Develop, maintain, and enhance CI/CD pipelines and GitOps workflows to accelerate cloud deployments and streamline operational changes., • Participate in release management, change configuration, and cloud resource lifecycle operations. Project Delivery & Skill Development • Rotate into project-based delivery assignments to participate in cloud migration, modernisation, and optimisation engagements, building hands-on expertise and expanding knowledge of new services (including AI/ML/GenAI when relevant)., • Contribute to knowledge sharing and continually develop skillsets by collaborating with cloud architects, engineers, and product specialists. Collaboration & Continuous Improvement • Work closely with service desk, SREs, developers, and security teams to resolve incidents, enhance reliability, and adopt best operational practices., • Document technical solutions, create playbooks, and recommend process improvements to drive efficiency and standardisation., • Promote a culture of automation, continuous learning, and operational excellence within the cloud team. What we are looking for: • Solid, hands-on experience supporting, configuring, and troubleshooting AWS and/or Azure environments in large-scale or MSP settings., • Diligent and client-focussed mentality ensuring customer outcomes are maintained., • Expertise in moving Windows Server workloads to AWS Workspaces or Azure AVD/ Workspaces is advantageous., • Proficiency in Infrastructure-as-Code (Terraform, CloudFormation, or equivalent), with a strong automation and scripting background (Python, PowerShell, or Bash)., • Direct experience with cloud platform operations, monitoring, and incident response, including root cause analysis and problem management., • Demonstrated ability to manage CI/CD tools, source control (Git), and modern DevOps workflows., • Enthusiasm for collaborating with diverse technical teams and mentoring less-experienced team members., • AWS Associate certification required; willingness to achieve AWS Professional (DevOps or Solutions Architect). Azure certification or experience highly valued. Success will look like operational excellence, automation and productivity as well as continuous improvement and learning in the role. If this sounds of interest, please apply using the link or reach out to Jack directly!

About BDO BDO is the leading mid-tier professional services provider globally. In 2024, we recorded global revenues of over US$15 billion across our core service lines - Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing. With a worldwide community of over 119k professionals operating in 166 countries and territories, we’re dedicated to helping our clients navigate complex financial and strategic challenges, aligned to our core purpose ‘People helping people.’ More information about BDO can be found on ___. Why join us? A great place to work Building a thriving global team is an essential pillar of our bold new vision Global solutions. Driven to be the best. - so it’s no surprise that our offices around the world are regularly recognized with awards and accolades. We’re a people-powered business, with a diverse, dynamic and inclusive international team who are committed to excellence, innovation, and integrity. Professional growth Our collaborative, international environment fosters professional growth and development, to ensure that all our people thrive. We’re committed to transferring and sharing resources, knowledge, skills, and experience across our organization, and our Global Mobility Programme provides the gateway to a whole world of opportunities. Make a difference We believe businesses have both an economic imperative and an ethical responsibility to contribute to a more sustainable and equitable world. In 2021, we committed to achieving net-zero carbon emissions by 2050 or sooner. As part of our global sustainability efforts, we continue to integrate responsible practices into our operations and work with clients to support their own net-zero journeys. In addition, we’re proud to support thousands of colleagues around the globe to ‘give back’ in the communities in which we operate. Position: Development Assurance Manager As the Development Assurance Manager, you will play a critical role in ensuring that our delivery partners consistently adhere to our development processes, standards, and quality expectations. You will act as the bridge between internal product teams and external vendors and technical partnerships, fostering alignment, accountability, and continuous improvement across all development activities. You will demonstrate a strong commitment to quality, consistency, and collaborative practice. Responsibilities include ensuring compliance with development, security, AI ethics, and governance standards across all projects, thereby reducing late-stage risks and strengthening leadership's confidence through clear, data-driven assurance reporting. Key accountabilities Process & Standards compliance • Monitor and enforce adherence to internal development standards, frameworks, and governance models., • Conduct regular audits, reviews, and assessments of partner deliverables to ensure quality and compliance., • Develop and maintain assurance frameworks and checklists tailored to different partnership models., • Act as a bridge between delivery partners and other functional areas, including quality assurance, technical delivery, and product management., • Serve as the primary point of contact between internal product groups and delivery partners, fostering and nurturing relationships to harness collaborative joint delivery for project delivery, acting as point of escalation when required., • Facilitate clear and consistent communication of requirements expectations and feedback., • Resolve conflicts and misalignments between internal and external stakeholders in a timely and constructive manner., • Conduct stakeholder meetings on a regular basis and prepare status reports that are accessible and informative for all relevant parties., • Partner with stakeholders to explore innovative solutions that align with BDOs strategic objectives and market trends., • Collaborate with internal teams to refine standards and processes based on lessons learned and evolving needs., • Support onboarding of technical partners to ensure understanding of our development ecosystem., • Maintain accurate records of assurance activities, findings, and resolutions., • Provide regular reports to leadership on partner performance, risks, and compliance status., • Collaborate with the Technical Delivery (TD), Project Management Office (PMO), Product Ownership (PO) and IT Architecture teams to align development priorities with strategic goals., • Oversee development team capacity and resource allocation to ensure timely and efficient delivery of projects., • Monitor development progress, identify potential risks or delay, and implement corrective actions to maintain project timelines and deliverables. Qualifications and experience • Bachelor’s degree in computer science, Software Engineering, or a related field; advanced degree preferred., • Minimum of 5 years in a management role., • Proven track record of successfully delivering complex software solutions in a collaborative, agile environment., • Own and maintain assurance framework aligned to Agile/DevOps and waterfall delivery models., • Excellent written, communication and stakeholder management skills., • Experience working with external vendors/technical partners is essential., • Ability to analyse complex technical documentation and identify gaps or risks., • Background in Development is not essential but a plus. Privacy statement The BDO network is coordinated by Brussels Worldwide Services BV (BWS). By providing personal information during the application process, you consent to BWS processing your personal data for the purpose of treating your application, evaluating your candidacy, and contacting you about the position for which you have applied. We also may process your personal data to: Evaluate you for any open positions throughout the BDO network. Generate general statistics. Inform you of any other job opportunities. You also agree that we may share such data with BDO firms and service providers, if relevant to this job application. BWS does not collect ‘sensitive’ personal information except when voluntarily provided by the candidate as part of the application. If you voluntarily provide sensitive personal information as part of your application, you consent to the use of that information by BWS for legitimate business purposes and the transfer and storage of such information to and in BWS databases.

The Vacancy Are you a Senior Software Developer looking to make a real impact in healthcare technology? Do you want to work on meaningful products that support medical professionals and trainees across the UK? If so, this could be the perfect opportunity for you. We’re looking for a talented and motivated Senior Software Developer to join the FourteenFish team at Optum UK. You’ll be part of a collaborative, forward-thinking group building world-class solutions that improve the lives of healthcare professionals. This role will see you working across our product suite, contributing to the design, development, and delivery of innovative software. Our tech stack includes C# (.Net Core), MySQL, HTML/CSS, JavaScript, and containerized workloads in AWS. What you’ll do At Optum UK, we believe in the power of technology to make healthcare faster, better, and more accessible. As part of the FourteenFish team, you’ll play a key role in building tools that support clinicians and trainees in their day-to-day work. Key responsibilities include: • Designing, developing, testing, and maintaining high-quality software solutions., • Collaborating with product managers, designers, and clinicians to translate requirements into technical specifications., • Building and maintaining C#/.Net applications using best practices and design patterns., • Developing RESTful APIs for seamless integration with internal and external systems., • Optimising application performance and conducting code reviews., • Contributing to continuous process improvement within the team., • Supporting DevOps practices including CI/CD and automated deployments., • Troubleshooting and resolving software issues to minimise downtime., • Staying up to date with emerging technologies and healthcare IT trends., • Mentoring junior team members and supporting colleagues., • Communicating clearly through documentation and technical proposals. Who you’ll be You’ll be an experienced software engineer who takes pride in delivering high-quality solutions. You’ll be proactive, curious, and comfortable working independently or as part of a team. We’re looking for someone with: • Strong proficiency in C#, .Net Core, and MVC., • Experience designing and developing RESTful APIs., • Solid front-end skills including HTML, CSS, JavaScript, and React., • Familiarity with microservices and containerization (Docker, Kubernetes)., • Experience with AWS and cloud-based deployments., • Proficiency with MySQL and writing efficient SQL queries., • Understanding of DevOps practices including CI/CD, Git/GitHub, and infrastructure automation.

Role: ITSM Engineer Salary: Up to £50,000 + Benefits Location: Remote, UK Are you passionate about delivering high-quality IT service solutions that make a real impact? We’re looking for an experienced ITSM Engineer! In this role, you’ll work directly with clients to design, configure, and implement ITSM platforms helping organisations streamline their service delivery through automation, integration, and smart process design. Key Responsibilities • Design and Deployment: Configure and implement ITSM solutions tailored to each client’s needs, ensuring seamless integration with their existing infrastructure., • Automation and Reporting: Develop workflows, SLAs, automation rules, and custom reports to enhance efficiency and service quality., • System Integration: Connect ITSM platforms with other enterprise systems such as Active Directory, monitoring tools, and CMDBs., • Client Engagement: Conduct assessments of ITSM environments, identify areas for improvement, and ensure alignment with best-practice frameworks., • Training and Support: Deliver training to client IT teams and provide post-implementation support to maintain smooth operations., • Collaboration and Innovation: Work closely with internal technical, sales, and product teams to deliver exceptional service outcomes while keeping ahead of the latest ITSM innovations. Skills and Experience • Proven experience implementing and configuring ITSM tools (ideally ManageEngine ServiceDesk Plus or similar)., • Strong understanding of ITIL processes (Incident, Problem, Change, Asset, and Service Request Management)., • Solid technical knowledge of Active Directory, LDAP, and related systems., • Excellent communication and problem-solving skills, with the ability to manage multiple projects simultaneously. Desirable • ITIL Foundation certification, • Experience with other ManageEngine products (e.g., Endpoint Central, ADManager Plus), • Knowledge of SQL and report customization

About BDO BDO is the leading mid-tier professional services provider globally. In 2024, we recorded global revenues of over US$15 billion across our core service lines - Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing. With a worldwide community of over 119k professionals operating in 166 countries and territories, we’re dedicated to helping our clients navigate complex financial and strategic challenges, aligned to our core purpose ‘People helping people.’ More information about BDO can be found on ___. Why join us? A great place to work Building a thriving global team is an essential pillar of our bold new vision Global solutions. Driven to be the best. - so it’s no surprise that our offices around the world are regularly recognised with awards and accolades. We’re a people-powered business, with a diverse, dynamic and inclusive international team who are committed to excellence, innovation, and integrity. Professional growth Our collaborative, international environment fosters professional growth and development, to ensure that all our people thrive. We’re committed to transferring and sharing resources, knowledge, skills, and experience across our organisation, and our Global Mobility Programme provides the gateway to a whole world of opportunities. Make a difference We believe businesses have both an economic imperative and an ethical responsibility to contribute to a more sustainable and equitable world. In 2021, we committed to achieving net-zero carbon emissions by 2050 or sooner. As part of our global sustainability efforts, we continue to integrate responsible practices into our operations and work with clients to support their own net-zero journeys. In addition, we’re proud to support thousands of colleagues around the globe to ‘give back’ in the communities in which we operate. Position: Senior Technology Delivery Manager Key accountabilities: Technical Delivery Leadership • Lead end-to-end delivery of major technical projects and programs, ensuring all work aligns with organisational objectives and strategies., • Manage project resources, scope, timelines, and budgets to reach quality and performance targets., • Mentoring and guiding technical delivery teams to comply with technical standards, frameworks, and best practices in governance., • Maintaining thorough, high-quality technical documentation for all programs and projects., • Collaborate closely with cross-functional teams—including development, QA, product ownership, and the Project Management Office (PMO)—to ensure seamless technical delivery., • Serving as a liaison between technical teams, senior leaders, and business stakeholders to align technical solutions with business requirements., • Foster a culture of collaboration, accountability, and innovation within technical teams., • Identify and mitigate technical risks and challenges proactively, ensuring continuity and success of projects, and escalate issues promptly when necessary., • Address bottlenecks and dependencies across teams efficiently to maintain delivery momentum., • Track and monitor program, project, and budget progress using established metrics, providing regular updates to relevant stakeholders., • Ensure accurate and timely completion of project documentation, including plans, risk registers, budget tracking, and status reports., • Analyse project outcomes to identify lessons learned and promote continuous improvement opportunities., • Lead continuous improvement initiatives to drive efficiency, quality, and scalability in technical delivery., • Remain abreast of industry trends, emerging technologies, and best practices to inform and enhance technical strategies. Qualifications and Experience: • Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field;, • Relevant certifications (e.g., PMP, Agile, Scrum, ITIL)., • Masters in a relevant field advantageous., • 10+ years of experience in technical project or delivery management, with a strong focus on development, infrastructure, or related domains, and people management, • Proven track record of delivering large scale, complex technical projects and products in a cross-functional, collaborative environment. Skills and capabilities • Effectively demonstrates exceptional leadership, teamwork, problem solving, initiative and integrity, with experience of driving the best from teams located in multiple locations and time zones., • Proven ability to effectively engage with business stakeholders to clarify and understand their business requirements and manage competing priorities., • Demonstrated experience managing multiple concurrent projects and project coordinators., • Experience working with multiple third-party vendors and partners to deliver complex information technology projects., • Understanding of systems, development methodologies and architecture., • Experience transitioning technology solutions into operational environments., • Ability to establish and adhere to strict project timeframes., • Demonstrate the ability to balance priorities among competing needs whilst providing the highest level of value to BDO., • Strong negotiation and dispute resolution skills., • Financial literacy to forecast and manage project budgets., • Excellent interpersonal and written communication skills, including the ability to influence and drive other team members, and to engage effectively with senior stakeholders. 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World Wide Technology (WWT), a global technology integrator and IT solutions provider. World Wide Technology, established in 1990 in St. Louis, Missouri, collaborates with OEMs like Cisco and Dell EMC to offer infrastructure security and custom app development services to Fortune 500 companies in various sectors. With over 10,000 employees globally, we generate $17 billion in annual revenue and operate in regions including the US, UK, Canada, Europe, Costa Rica, APAC, and Middle East. We're proud to be consistently recognized as a top employer by Fortune and Glassdoor for over 13 years. World Wide Technology Holding Co, LLC (WWT) has an opportunity for a Automation Architect. Below is the JD for the role. Please help me with the information needed to process your application, and I will contact you to discuss the role. This is a contract Role & Outside IR35 Automation Architect Contract Duration: 6 months Location: United Kingdom (Remote) Job description: This role is for a highly skilled and experienced Automation Architect responsible for the end-to-end delivery of on-premises private cloud infrastructure automation solutions. The ideal candidate will bridge the gap between architectural design, process analysis, and hands-on implementation, ensuring that infrastructure is provisioned and managed efficiently via Infrastructure as Code (IaC) principles utilizing a robust CI/CD pipeline orchestrated by Git runner technology. This automation will specifically target the deployment and management of environments hosting Containers (e.g., Kubernetes, OpenShift) and traditional Virtual Machines (VMs). Responsibilities Strategy and Analysis • Architectural Design: Design and document the target state architecture for private cloud infrastructure automation, ensuring scalability, security, and maintainability for both VM-based and containerized platforms., • Feasibility Analysis: Analyze and evaluate available on-premises automation technologies, tools, and platforms (e.g. OpenStack, Ansible, Terraform, configuration management tools) to determine the optimal approach for implementing IaC and CI/CD within the private data center., • Process Flow Definition: Create detailed process flow diagrams and technical specifications outlining the complete lifecycle of private cloud infrastructure deployment and teardown through the automated pipeline., • Tooling Selection: Recommend and justify the specific tools and technologies required for the CI/CD pipeline, Git runner orchestration, and IaC implementation targeting the private cloud environment. Development Guidance and Enablement • Technical Leadership: Provide expert guidance and mentorship to development and infrastructure teams on best practices for IaC, CI/CD methodology, and Git runner configuration, specifically tailored for on-premises automation., • Platform Expertise: Guide development of IaC modules for provisioning and configuring resources required to host Containers (e.g., provisioning host OS, networking for clusters) and stand-alone Virtual Machines., • Standardization: Define and enforce coding standards, security policies, and deployment patterns for all automated infrastructure deployments in the private cloud., • Code Review: Participate in code reviews to ensure quality, efficiency, adherence to design specifications, and proper integration with the automation ecosystem. Delivery and Quality Assurance • End-to-End Accountability: Maintain full accountability for the delivery and successful functioning of the developed on-premises automation solutions., • Quality Assurance (QA) Testing: Design, implement, and execute comprehensive QA test cases and scripts to validate the functionality and idempotency of the automation outcome (e.g., successful deployment of a VM, correct configuration of a Container host) before release to client teams., • UAT Participation: Actively participate in the User Acceptance Testing (UAT) phase with client teams, gathering feedback on functionality, usability, and identifying defects or areas for improvement related to the automated provisioning of Container and VM infrastructure., • Defect Management: Triage, track, and manage all issues and enhancement requests arising from QA and UAT, ensuring their timely resolution., • Documentation: Ensure all architectural designs, process flows, test results, and operational runbooks for the private cloud automation are accurately documented and maintained. Required Skills and Qualifications • Experience: Proven experience (5+ years preferred) in a similar role focused on on-premises infrastructure, DevOps, or automation engineering., • Infrastructure as Code (IaC): Deep expertise with at least one major IaC tool (e.g., Terraform, Ansible) for provisioning and configuration management, including integration with private cloud APIs (e.g., OpenShift, OpenStack)., • Private Cloud/Virtualization: Strong expertise in virtualization technologies and platforms and managing the underlying infrastructure for Virtual Machines and Container hosts., • Container Infrastructure: Solid understanding of the infrastructure requirements for hosting and managing Container orchestration platforms (e.g., Kubernetes, OpenShift)., • CI/CD: Extensive knowledge and practical experience designing and implementing end-to-end CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions) and configuring Git runners for private cloud deployments., • Scripting: Proficiency in scripting languages (e.g., Python, Bash, PowerShell) for developing automation glue logic and utility scripts., • Analytical Skills: Excellent ability to analyze complex technical problems, map out process flows (e.g., using BPMN or flow charts), and propose clear, actionable solutions., • Communication: Exceptional written and verbal communication skills, capable of presenting technical concepts to both technical and non-technical audiences. All candidates will need to go through a background check. Must be eligible to live and work in the UK. Only successful candidates will be contacted. EQUAL OPPORTUNITIES World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, color, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

ABOUT MVW TECHNOLOGY CONSULTING We are a rapidly growing Microsoft 365 and Workplace Management consultancy with offices in the UK, South America and Asia. We delight our customers with our personalised approach, highly dedicated and professional team, rapid mobilization of technology projects, and delivery of tangible benefits across productivity, mobility and security. POSITION SUMMARY Cyber Security Engineer providing engineering capability to the cybersecurity services team, being instrumental in the development of the Security Operations Centre (SOC), and supporting and mentoring other members of the wider team. RESPONSIBILITIES · Develop and optimise SOC processes and procedures and train the SOC team on how to follow them efficiently and effectively · Design, develop and deliver Sentinel solutions to clients · Use the MITRE ATT&CK cybersecurity knowledge base to enable the necessary steps to take to help predict an adversary’s behaviour and next move, and quickly and effectively respond to an attack. · Develop and optimize automation rules and playbooks in the SIEM (Microsoft Sentinel) · Carry out cost optimisation, considering what data tiering and appropriate filtering to ensure a cost effective solution for clients. · Assist in the onboarding and continued development of SOC clients and various aspects of their security stack into the SIEM. · Work closely with management to develop service improvement plans · Integrate various data sources into Sentinel for use in platform such as NGFW, IAM solutions and network telemetary. · Act as an escalation point during peaks in demand and as and when required · Work closely with Information security management and senior security consultants to develop internal security posture, policies and controls in accordance with the organisation’s ISO 27001 certification. EXPERIENCE · A minimum of 3 years’ experience working within as a Microsoft Sentinel Engineer · Hands on skills/experience identifying, investigating, containing and remediating sophisticated security attacks · Analytical rule automation and playbook development · Design, implementation, and integration of a SIEM solutions into a customer environment · Security management tooling such as intrusion detection and prevention, data loss prevention, firewall, VPN, filtering and traffic inspection, and security reporting · Strong understanding of Microsoft 365 and Office 365 security products e.g. Microsoft Defender for Endpoints and Microsoft Defender for Office 365 · Development of runbook procedures and incident management processes (desirable) · Parsing of different format data into Sentinel · Experience with complex Sentinel architecture · Experience cost optimisation of Sentinel solution · Experience with on-premises infrastructure (desirable) · Sentinel Data Lake solution (desirable) · Integration of third-party solutions into Sentinel via suitable methods. QUALIFICATIONS AND SKILLS · English level C1 or above · Strong analytical and documentation skills · Bachelor's degree or equivalent experience · Microsoft Sentinel SIEM · Strong scripting skills in PowerShell, Kusto Query Language, Python (highly advantageous) · Strong understanding of encryption technologies (TLS/SSL, PKI, IPSec, AES) · Microsoft 365 Security & Compliance Microsoft Defender for Endpoints Microsoft Defender for Office 365 Microsoft Defender for Cloud Apps Microsoft Secure Score · Microsoft 365 related certifications (desirable) · CISSP, CompTIA Security+ or equivalent certification (desirable) · Ethical Hacker certification (desirable) · GDPR and ISO 27001 framework PERSONAL ATTRIBUTES · Motivated self-starter · Customer-facing skills · Problem solving skills · Attention to detail · Personable and professional manner · Process orientated · Humble We actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment, or other practical support where required. We welcome applications from people with backgrounds that are traditionally underrepresented in tech and truly believe diversity is the key to creativity and innovation.

Our client are a leading network security vendor seeking a Senior Manager - Technical Support to manage and develop their International (EMEA and APAC) Support teams. Senior Manager, Technical Support (Remote) We’re seeking a Senior Manager, Technical Support to lead a global, high-performing team of Support Engineers, Team Leads, and Managers. In this role, you’ll ensure customers receive world-class support for complex cybersecurity SaaS products, drive operational excellence, and serve as a key link between customers, product, and engineering teams. This opportunity is ideal for a technical leader passionate about customer success, cybersecurity, and scaling support operations in a fast-moving environment. Responsibilities Lead & Develop an International team (EMEA and APAC) • Mentor and develop Support Engineers, Team Leaders, and Managers, fostering a culture of learning, accountability, and collaboration., • Run weekly 1:1s, performance reviews, and provide coaching to support growth and high performance., • Recruit and onboard top talent to scale a global support organization., • Ensure SLAs and KPIs are consistently met or exceeded across response times, resolution times, and customer satisfaction., • Act as an escalation point for high-severity or complex technical issues., • Lead incident management, escalations, and continuous improvement initiatives., • Improve processes, tooling, documentation, and self-service resources to enhance customer experience., • Maintain understanding of modern support and success technologies (AI agents, in-app support, knowledge platforms, unified search, etc.)., • Build working knowledge of cybersecurity SaaS products and industry domains (e.g., XDR, EDR, NDR, SIEM, Cloud Security)., • Partner closely with Product, Engineering, and Customer Success to drive faster resolutions and influence product enhancements., • Contribute to knowledge base, community content, and customer-facing resources., • Participate in resource planning, support roadmap decisions, and transformation projects., • Drive initiatives to improve customer experience and product quality., • Represent the voice of the customer internally. Experience required: • Bachelor’s degree in Computer Science, Information Security, or equivalent experience., • 4+ years in technical support or support engineering roles, preferably in enterprise SaaS environments., • 8+ years of leadership experience managing technical support teams (10+ FTEs), including global teams., • Hands-on experience with ticketing and support platforms (e.g., Zendesk, Salesforce Service Cloud, Jira Service Management)., • Strong problem-solving, data-driven decision making, and excellent communication skills., • Experience collaborating with customers and cross-functional internal teams., • Ability to perform in high-stress, fast-paced environments and work flexible hours when needed. Preferred • Experience with cybersecurity product areas (XDR, EDR, NDR, SIEM, network security)., • Six Sigma or process improvement background., • Experience building offshore or international support operations., • Digital transformation experience (AI support tooling, customer self-service tech, etc.).

DevOps Engineer Location: Remote Type: 12-Month Fixed Term Contract (FTC) – with potential to extend Clearance Requirement: SC Eligible Amber Labs is seeking an experienced DevOps Engineer to join our growing team on a 12-month Fixed Term Contract, with the potential for extension. This is a remote-first position based in the UK. In this role, you’ll be instrumental in architecting, automating, and maintaining robust, scalable, and secure infrastructure environments that support our clients' mission-critical systems. You will work in a highly collaborative environment, focused on continuous improvement, automation, and DevOps best practices—particularly within government and public sector projects. Key Responsibilities • Design, build, and maintain scalable and secure cloud infrastructure using AWS, • Automate infrastructure provisioning and configuration management using Terraform, • Deploy and manage containerised applications using Docker and Kubernetes, • Implement CI/CD pipelines to support rapid development and deployment cycles, • Collaborate with development, security, and operations teams to ensure system reliability, performance, and compliance, • Monitor, troubleshoot, and optimise systems in production environments, • Ensure infrastructure meets security, compliance, and governance standards (particularly for government environments), • Provide technical leadership and guidance on best practices in infrastructure automation and cloud architecture, • Support knowledge sharing and mentoring across the DevOps function Essential Skills & Experience • SC Eligibility is essential, • Proven experience as a DevOps Engineer working on UK government or public sector projects, • Strong hands-on experience with AWS cloud services, • Proficient with Terraform for Infrastructure as Code (IaC), • Solid understanding and experience with Kubernetes for container orchestration, • Strong skills in Docker for containerisation, • Experience building and maintaining CI/CD pipelines (e.g., using GitLab CI, Jenkins, GitHub Actions), • Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK, CloudWatch), • Understanding of security best practices in DevOps and cloud environments, • Strong communication skills and ability to work with cross-functional teams Why Join Us? • Be part of a fast-growing consultancy where innovation and personal development are key priorities, • Private Medical Insurance (Aviva), • Company Pension Plan (Nest), • 25 days annual leave + UK bank holidays, • Access to Perkbox – global employee rewards and wellness platform, • Generous employee referral scheme, • Collaborative, inclusive work environment that encourages experimentation and bold ideas, • Choose your preferred device – Mac or PC Diversity & Inclusion at Amber Labs At Amber Labs, we believe diversity drives innovation and creativity. We are committed to fostering a workplace where everyone feels welcomed and valued. We: • Embrace a wide range of backgrounds, experiences, and perspectives, • Actively promote equality and inclusion across all levels of the company, • Create a respectful workplace free from discrimination, bullying, and harassment Important Information • We are unable to consider candidates who require sponsorship or hold a visa of any type, • BPSS clearance eligibility is required prior to starting the role What Happens Next? Once your application is reviewed, our Talent Acquisition team will contact you to outline the next steps. The selection process typically includes two interview stages, with a potential third involving our company Partners if required.

About BDO BDO is the leading mid-tier professional services provider globally. In 2024, we recorded global revenues of over US$15 billion across our core service lines - Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing. With a worldwide community of over 119k professionals operating in 166 countries and territories, we’re dedicated to helping our clients navigate complex financial and strategic challenges, aligned to our core purpose ‘People helping people.’ More information about BDO can be found on ___. Why join us? A great place to work Building a thriving global team is an essential pillar of our bold new vision Global solutions. Driven to be the best. - so it’s no surprise that our offices around the world are regularly recognised with awards and accolades. We’re a people-powered business, with a diverse, dynamic and inclusive international team who are committed to excellence, innovation, and integrity. Professional growth Our collaborative, international environment fosters professional growth and development, to ensure that all our people thrive. We’re committed to transferring and sharing resources, knowledge, skills, and experience across our organisation, and our Global Mobility Programme provides the gateway to a whole world of opportunities. Make a difference We believe businesses have both an economic imperative and an ethical responsibility to contribute to a more sustainable and equitable world. In 2021, we committed to achieving net-zero carbon emissions by 2050 or sooner. As part of our global sustainability efforts, we continue to integrate responsible practices into our operations and work with clients to support their own net-zero journeys. In addition, we’re proud to support thousands of colleagues around the globe to ‘give back’ in the communities in which we operate. Position: Senior Manager AI & Innovation The Senior Manager of AI & Innovation leads strategic initiatives that leverage artificial intelligence and emerging technologies to drive innovation, operational efficiency, and competitive advantage. This role combines visionary thinking with hands-on execution, fostering a culture of experimentation and continuous improvement across our portfolio. Key accountabilities Strategic Leadership • Keep abreast of and evaluate emerging technologies to help inform strategic direction & planning., • Assit in the definition and prioritization of innovation initiatives., • Develop and execute our AI and innovation strategy aligned with business goals., • Regularly assess and update where appropriate the AI roadmap, ensuring the roadmap is aligned with the strategy, is constantly up to date in a fast paced market of change around AI technology. AI & Data Strategy • Lead the design and have hands-on execution of AI-driven solutions across the portfolio., • Oversee data governance, AI model development and ethical AI practices., • Collaborate with Data scientists, and other teams to deliver successful impactful AI projects., • Evaluate and implement modern data platforms and AI tools, including cloud-native solutions and generative AI applications. Innovation Management • Cultivate a culture of innovation through workshops and cross functional collaboration, • Manage & implement an innovation pipeline, along with prioritization to prototyping to scaling., • Evaluate ROI and impact of innovation initiatives., • Assess existing initiatives and incoming initiative requests and scope them according to technical feasibility, business impact, and available capacity., • Collaborate with the Catalyst Programme to ensure oversight and input with AI initiatives that are planned or in flight. Business Engagement and Stakeholder Management • Build strong, trusted relationships with key internal and external stakeholders, including our technical partners., • Build presentations and communicate complex AI and innovation strategies and concepts to non-technical audiences. Collaboration and Delivery Management • Partner with the Delivery Team to oversee end-to-end delivery of AI & innovation projects or initiatives, ensuring effective execution and on-time delivery., • Provide governance, support, and guidance to technical teams and PMO to ensure successful technical delivery and management in line with best practices., • Facilitate cross-functional collaboration between teams to resolve delivery roadblocks., • Ensure technical deliverables meet quality standards and align with business objectives, addressing issues as they arise. Risk Management and Issue Resolution • Identify and mitigate portfolio-wide risks, escalating critical issues to senior leadership when necessary. Report on progress and risks weekly through various channels., • Support Project Managers in identifying and managing delivery risks, coordinating cross-functional solutions as required., • Contribute to post-mortems and lessons-learned sessions after key project milestones, driving continuous improvement across the portfolio. Roadmap Development and Continuous Improvement • Develop and maintain the AI & Innovation roadmap, ensuring technical alignment with both business strategy across the various portfolios., • Lead continuous improvement initiatives to optimise delivery, and increase the quality of outcomes. Estimating, Budget Submissions, and Financial Oversight • Develop, validate, and manage cost estimates, financial forecasts, and budget submissions, ensuring financial transparency and accountability., • Support the development of pricing models and ensure that all financial aspects are properly captured in project proposals, including resource costs, hardware/software expenses, and vendor engagements., • Track actual costs against forecasted budgets, identifying variances, risks and taking corrective action as required. General Duties • Execute tasks as directed by the Director of Development & Innovation or by Leadership. Qualifications and experience • A minimum of a bachelor’s degree in information technology, Computer Science, or a related field., • 8+ years’ of experience in technical roles with experience in innovation management roles., • AI and Data Analytics is a plus., • A technical background is essential, with proven track record of hands-on delivery of technical solutions., • Proven track record of delivering and managing innovation programs, AI solutions is a plus., • Strong understanding of Machine Learning, cloud platforms and digital platforms is essential., • Experience in working with multiple third-party vendors and partners to deliver complex solutions., • Team building and pragmatic problem-solving skills with local, international, and multicultural staff., • Ability to understand the holistic business needs of an organisation and apply this understanding to the management of the initiatives., • Ability to multitask, balancing priorities among competing needs whilst ensuring the required detail and quality is achieved, providing the highest level of value to BDO., • Strong interpersonal, collaboration and business relationship skills, • Excellent written and verbal English communication & stakeholder management skills., • Able to work under pressure and meet deadlines, and able to adopt flexible working practices as require from time to time., • Able to manage sensitive and confidential information., • Able and willing to travel internationally when required., • Able and willing to work US time zone for meetings when required. Privacy statement The BDO network is coordinated by Brussels Worldwide Services BV (BWS). By providing personal information during the application process, you consent to BWS processing your personal data for the purpose of treating your application, evaluating your candidacy, and contacting you about the position for which you have applied. We also may process your personal data to: Evaluate you for any open positions throughout the BDO network. Generate general statistics. Inform you of any other job opportunities. You also agree that we may share such data with BDO firms and service providers, if relevant to this job application. BWS does not collect ‘sensitive’ personal information except when voluntarily provided by the candidate as part of the application. 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Service Designer - Remote within the UK (travel to office once a month that is paid for) 6 month FTC that will be ongoing - up to £60,000 Overview We are looking for a Service Designer to join a growing digital team and play a key role in shaping end-to-end experiences across complex products and services. You’ll work collaboratively with multidisciplinary teams to understand user needs, map customer journeys, and design seamless services that deliver measurable impact. Key Responsibilities • Lead the design of end-to-end services, ensuring user needs are met across all touchpoints and channels, • Conduct user research and translate insights into actionable service design artefacts such as personas, journey maps, and blueprints, • Facilitate co-creation and design workshops with stakeholders and cross-functional teams, • Collaborate closely with Product Managers, UX/UI Designers, Developers, and Researchers to ensure consistency and alignment, • Identify opportunities for service improvement and innovation across existing customer experiences, • Define service design principles, frameworks, and standards to guide ongoing development, • Communicate design decisions clearly and persuasively to both technical and non-technical audiences, • Contribute to continuous improvement of design processes and methodologies Skills & Experience • Proven experience as a Service Designer or similar role in digital transformation, consultancy, or user-centred design environments, • Strong portfolio showcasing service design projects, from research through to implementation, • Proficient in creating service blueprints, journey maps, process flows, and experience prototypes, • Comfortable using tools such as Miro, Figma, Sketch, and other service design platforms., • Experience working in Agile or multidisciplinary teams, • Strong communication, facilitation, and stakeholder management skills, • Understanding of business strategy, digital technology, and user-centred design principles

Join a pioneering organisation that’s redefining the future of enterprise networking. This is not your standard support role - it’s an opportunity to work at the forefront of next-generation network infrastructure, tackling some of the most complex and unique network challenges in the industry. You’ll operate across every layer of the stack - diagnosing and resolving intricate problems, influencing product direction, and sharpening your skills in an environment where no two challenges are the same. If you’re the type of engineer who thrives on variety, problem-solving, and technical depth, this is where your career accelerates. Responsibilities: • Provide consistently high-quality technical service to customers, earning trust through accuracy, responsiveness, and results., • Deliver actionable product feedback and insights to engineering teams, shaping the next generation of networking technology., • Troubleshoot and resolve complex issues across routing, switching, security, and wireless networks., • Manage and support large-scale enterprise customer environments, primarily remotely., • Identify, document, and escalate product bugs with precise reproduction steps., • Produce and maintain clear documentation, knowledge base content, and feature requests., • Mentor peers, improve internal processes, and contribute to technical excellence across the organisation. Skills / Must Have: • Strong all-round networking expertise - Routing, Switching, Security, and Wireless., • Fluent across WAN/LAN, DNS, and network performance fundamentals., • Hands-on experience troubleshooting and supporting complex enterprise environments., • Confident communicator with excellent problem-solving and analytical skills., • Calm under pressure, thrives in fast-paced, evolving environments., • Strong documentation, collaboration, and process improvement mindset. Benefits: • Work with cutting-edge, proprietary network hardware and software developed in-house., • Be part of a culture that values deep technical skill, autonomy, and impact., • Collaborate with some of the brightest minds in modern networking and cloud infrastructure., • Hybrid working model - office collaboration Tuesday to Thursday., • Competitive compensation, benefits, and long-term career growth. Salary: £132,000 per annum Location: Remote - working hours Thursday to Monday

As a Deployment/ Platform Engineer in our m Applications Team, you will be responsible for the creation, maintenance, and support of complex environments across multiple programmes You will work closely with infrastructure, development, and third-party providers to ensure robust, secure, and scalable systems are delivered and maintained. Key Responsibilities Environment Creation & Management • Create and configure new test/live environments using Xen Orchestra VM templates., • Configure (Java/PHP) applications, • Liaise with NHS for Patient Portal integration using NHS Login., • Manage mount points, permissions, and automated tasks via Bash and Cron., • Perform database setup, schema updates, and access control (Postgres, H2)., • Configure background services and client-side components (batch files, certs, shortcuts). Application Support & Maintenance • Provide 3rd line support for all environments and applications including Imagenet OCT scanning system, Harmony PACS, MMG text messaging service., • Investigate and resolve issues including log analysis, database fixes, and code-level triage., • Perform software updates and background app maintenance (PHP, Bash). Deployment & Automation • Coordinate and execute deployments across dozens of environments., • Use Ansible for deployment automation and scheduling out-of-hours rollouts., • Pilot deployments before full rollout to ensure stability and performance. Database Administration • Administer Postgres databases including maintenance tasks, schema updates, quarterly recovery checks, and access management. Process Improvement & Mentorship • Assist in developing and improving platform processes., • Mentor junior engineers and act in a deputised capacity within the team., • Maintain system documentation and contribute to knowledge base. Essential Skills & Experience Required • Linux command line and Bash scripting, • Postgres database administration, • Ansible for deployment automation, • Xen Orchestra VM creation and management, • PHP and Java configuration (including YAML files), • Cron job scheduling and automation, • Microsoft Active Directory integration, • NHS intergration experience Patient Portal

SOC Analyst (L2) – Security Operations Remote (Travel to Reading once per month) Salary: Up to £55,000 per annum + Training & Certifications Areti are delighted to be supporting a rapidly growing cyber services provider in their search for an L2 SOC Analyst to join their expanding UK Security Operations Centre. This organisation partners with a wide range of enterprise customers across Europe, helping them monitor, detect, and respond to threats through cutting-edge tooling, advanced analytics, and proactive cyber defence. As part of their continued investment in UK security operations, they are looking for an experienced analyst with strong technical foundations and a hunger to grow their capability in detection, investigation, and automation. The Role As an L2 SOC Analyst, you’ll be at the forefront of defending enterprise environments, analysing alerts, investigating incidents, and improving detection capabilities across diverse customer estates. Working closely with senior analysts and incident responders, you’ll play a key role in maintaining an effective, high-performing SOC, while continuously developing your skills through structured training and real-world exposure. You’ll be encouraged to contribute ideas, challenge processes, and help refine the team’s approach to detection and response, making a visible impact on how cyber threats are managed and contained. This position sits within a 24/7 security operations model, working as part of a collaborative team that provides round-the-clock monitoring and response for critical customer environments. Key Responsibilities: Build & Enhance: • Tune and optimise security monitoring tools and SIEM rulesets aligned to MITRE ATT&CK., • Maintain and improve internal SOC processes and playbooks., • Assist in testing and validating new detection logic and use cases. Investigate & Respond: • Monitor and triage alerts across a range of SIEM, EDR, and XDR platforms., • Perform in-depth investigations and escalate critical incidents as needed., • Conduct threat hunting and vulnerability analysis activities., • Prepare reports and updates on customer security posture. Improve & Evolve: • Participate in continuous improvement projects focused on tooling, process efficiency, and SOC coverage., • Collaborate with senior analysts to develop new automation and response workflows., • Stay current with emerging threats, attacker techniques, and evolving technologies. About You You’ll be an experienced SOC Analyst (ideally with 2+ years in a 24/7 environment) or an infrastructure/security professional ready to take the next step into advanced operational security. You combine strong technical curiosity with analytical discipline and thrive in fast-paced, high-impact environments. Ideal Experience: • Proven experience in a SOC environment or a strong infrastructure/networking background with security exposure., • Hands-on experience with SIEM platforms – e.g. Microsoft Sentinel, Google Chronicle, or similar., • Working knowledge of EDR/XDR tools such as CrowdStrike, SentinelOne, Palo Alto Cortex, or Microsoft Defender., • Understanding of incident response frameworks (MITRE ATT&CK preferred)., • Experience with vulnerability management platforms such as Rapid7 or Tenable., • Exposure to Cyber Threat Intelligence and its application within SOC workflows., • Experience with ticketing systems (ServiceNow, JIRA, Salesforce) and ITIL-aligned processes., • Strong communicator with solid written and analytical reporting skills. Why Apply? You’ll join a technically advanced team that values collaboration, curiosity, and continuous learning. The company invests heavily in professional development, offering access to vendor certifications, cyber ranges, and hands-on training across the latest tools and techniques. This is an exciting opportunity to sharpen your investigative and technical skills, work with diverse customers, and contribute to one of the UK’s most capable security operations teams. 🌳🌳🌳 Areti Group – Climate Positive Tech Recruitment 🌳🌳🌳 We’re on a mission to put people and the planet before profit — helping to build a better, more sustainable tech future.

About Apexon: Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. We enable #HumanFirstDigital Job Title: Lead Appian Developer Location: London, UK Job Description We are seeking a highly skilled Lead Appian Developer to drive the design, development, and delivery of enterprise-grade Appian solutions. In this role, you will lead client engagements, collaborate with stakeholders to understand business needs, and architect scalable digital workflows that deliver exceptional business outcomes. You will be responsible for translating complex business challenges into robust Appian-based solutions, leading teams through the full project lifecycle—from requirements gathering and technical design to implementation and deployment. Key Responsibilities • Lead client engagements and initiatives to deliver high-quality digital workflow solutions., • Understand client business challenges through requirements gathering, stakeholder interviews, and process assessments., • Translate business needs into Appian-based digital platform solutions and communicate concepts effectively to technical and non-technical audiences., • Design and implement Appian low-code applications, workflows, and organisation models to meet client digital transformation goals., • Drive best practices in Appian architecture, design, development, QA, and deployment., • Collaborate with cross-functional teams in an Agile environment, supporting sprint planning, delivery, and continuous deployment., • Provide technical guidance, mentoring, and leadership for junior developers and project teams., • Ensure optimal performance, scalability, and maintainability of Appian applications., • Manage integration design and development using APIs, connectors, and enterprise databases., • Stay updated with Appian enhancements, plugins, and product capabilities to recommend best-fit solutions. Skills & Experience Required • 8–10+ years of experience in Appian enterprise workflow development, integration, and architecture within large Financial Services or Corporate environments., • Proven experience leading end-to-end Appian solution design, development, and deployments., • Appian Level 2 certified (Level 3 preferred)., • Strong hands-on Appian development skills, including process modeling, SAIL interfaces, records, rules, decisions, and data management., • Excellent communication, facilitation, stakeholder management, and leadership skills., • Experience working in Agile delivery environments—sprint planning, development, QA, CI/CD., • Good understanding of Financial Services business functions (Banking, Insurance, Wealth, Risk, Compliance, Regulatory domains)., • Strong knowledge of Appian architecture, best practices, enterprise data concepts, and performance optimisation., • Solid working knowledge of at least one major database (e.g., Oracle, SQL Server, PostgreSQL, MySQL)., • Experience with API integration design, Appian connectors, and enterprise integration patterns., • Familiarity with Appian plugins, including rules engines and advanced utilities., • Ability to identify product limitations, evaluate best-fit solutions, and ensure the most efficient use of the platform., • A proactive, self-starter mindset with a passion for innovation and problem-solving.

CI Manager – Food Manufacturing Central Scotland Monday–Friday Salary: £45K -£55K Are you a driven Continuous Improvement professional ready to take ownership of site-wide improvement projects within a fast-moving food manufacturing environment? Protea Recruitment is proud to partner with a well-established food manufacturer seeking an experienced CI Manager to lead their continuous improvement agenda. This is a key leadership position within the operations function, focused on embedding lean principles, driving performance, and supporting long-term site development. The Role As CI Manager, you’ll lead and deliver operational excellence initiatives across all functions. You’ll work collaboratively with Operations, Engineering, and cross-functional teams to identify improvement opportunities, optimise processes, and drive efficiency gains across labour, materials, and overheads. Your responsibilities will include: • Leading the development and rollout of Lean and CI programmes to build capability across all levels., • Coaching teams in problem-solving and root cause analysis to create a culture of continuous improvement., • Supporting TPM and asset care initiatives to enhance reliability and performance., • Establishing and tracking key performance metrics to measure and sustain progress., • Facilitating improvement workshops and sharing best practices across teams and sites., • Driving engagement and alignment around safety, quality, cost, and delivery objectives. About You You’ll be a proactive and influential leader who thrives on driving change and developing people. You enjoy translating strategy into action and are motivated by measurable results. Essential: • Proven experience in Continuous Improvement, Operational Excellence, or Process Optimisation within manufacturing., • Strong leadership and communication skills, able to influence and motivate at all levels., • Track record of delivering measurable improvements using Lean or CI methodologies., • Analytical and data-driven, with excellent problem-solving and planning skills., • Competent in Microsoft Office (Excel, PowerPoint, Word)., • Full UK driving licence and flexibility to travel when required. Desirable: • Background in the food, drink, or wider FMCG manufacturing sector., • Knowledge of Lean, Six Sigma, or TPM methodologies., • Degree or HND in Engineering, Food Science, or a related discipline.

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, ___, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. We are looking for a Professional Services Consultant to join our team. As a Professional Services Consultant, you will engage directly with customers, managing a variety of industry, technical, and customer-related responsibilities. Our team is dedicated to ensuring clients are smoothly and efficiently onboarded, allowing them to fully leverage the Guesty platform. Responsibilities: • Customer Onboarding: Lead the onboarding process, ensuring seamless system configuration, comprehensive user training, and excellent customer relationship management., • Relationship Management: Build strong relationships with key customers, becoming their trusted advisor and understanding their unique needs., • Configuration and Optimization: Customize and optimize account settings to meet specific client requirements, ensuring a tailored experience for each customer., • Training: Conduct engaging product training sessions via video conferencing, enabling customers to maximize their usage of the Guesty platform. Tailor training to customer needs, ensuring they fully understand and can effectively use the platform., • Follow-Up: Maintain regular follow-ups with customers throughout the onboarding process, helping them increase their engagement and utilization of the Guesty product., • Primary Point of Contact: Serve as the primary point of contact for clients during onboarding, promptly addressing any questions or concerns about product usage., • Product Expertise: Develop comprehensive expertise on the entire Guesty platform to assist customers effectively., • Technical Troubleshooting: Resolve technical issues that may impede optimal system use, providing timely and efficient solutions., • Customer Needs Assessment: Understand customer business and technical needs, offering optimized configurations and best practice recommendations., • Feedback Loop: Gather valuable customer feedback and relay it to the Product teams to drive continuous improvement., • Best Practices Development: Create best practices and onboarding materials to enhance the overall customer onboarding experience., • Project Management: Collect customer requirements, manage data migration and validation, and configure software to meet customer needs., • Escalation Handling: Address escalated customer-side issues in coordination with the Customer Success Manager (CSM), involving the Customer Experience (CX) team to solve technical issues promptly. Requirements: • Experience: 3+ years in a similar role as a Professional Services Consultant, Technical Account Manager, or Enterprise Support Engineer, ideally in a B2B SaaS company., • Technical Background: Strong technical acumen and analytical skills, with a proven track record of effective problem-solving and decision-making. Degree in a STEM field (Science, Technology, Engineering, Mathematics) or relevant technical work experience., • Communication Skills: Exceptional interpersonal and communication skills, capable of conveying technical information to stakeholders with varying technical abilities. Strong communication skills for seamless interaction with clients and internal teams., • Project Ownership: Previous experience owning a project and being responsible for its success, preferably in a commercial setting. Ability to manage multiple tasks and projects in a fast-paced environment., • Culture Fit: Humble and eager to learn, with a willingness to improve current working methods. Self-motivated, proactive team player with a positive work ethic and ambitious attitude., • Time Management: Effective time-management skills, with the ability to handle multiple tasks simultaneously., • Adaptability: Quick to learn new products and technologies, staying updated with industry trends., • Customer Focus: Friendly, patient, and professional demeanor, ensuring a positive customer experience. Passion for client success and satisfaction, willing to go the extra mile to exceed expectations., • Technical Tools: Intermediate-level proficiency in Google Suite, with a requirement for Excel skills, • Native/ Fluent German – Must! Nice to have: • Accounting Knowledge: An understanding of basic trust accounting and experience working with balancing ledgers, reporting, and bank reconciliations, • Experience with Salesforce is a plus Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

We are seeking an experienced IT Functional Analyst to work with the business to ensure that we get the most value from technology solutions, and particularly, our IFS ERP solution. The IT Functional Analyst will play a crucial role in bridging the gap between business needs and technology solutions. This position involves analysing business processes, identifying areas for improvement, and implementing IT solutions that enhance efficiency and productivity. The holder of this role will have a good understanding of business process, a good technical understanding of the IFS ERP solution, the ability to deliver system improvements themselves or work with development teams to do so, and a real focus on improvement. This role will be particularly focussed on the Supply Chain (Procurement) & Commercial (CRM) elements of the IFS ERP solution. However, ability to work across other elements of the IFS ERP solution would be beneficial. The role will be required to perform the following tasks. • Work with business users and stakeholders to identify opportunities for improvement., • Analyse and document these potential improvements and identify technology options to deliver them., • Develop functional specifications, system workflows, and detailed design documentation to deliver improvements., • Configure improvements in the IFS ERP solution or work with development teams to do so, test these solutions, including leading user acceptance testing (UAT), and address any issues that arise., • Plan and manage the delivery of improvements, ensuring that solutions are delivered on time and to budget and quality., • Provide ongoing support to business users, addressing any system issues or questions., • Develop and deliver training materials to ensure users are proficient with the systems., • Maintain comprehensive documentation of system configurations, requirements and processes., • Monitor and evaluate the performance of implemented solutions to ensure they meet business objectives., • Working with stakeholders and the wider applications team to ensure new developments are supported by dashboards within IFS ERP solution and added to the company data warehouse, • Ensure that all delivery aligns with Adler & Allan IT security policies and controls, relevant standards and all applicable regulation and legislation., • Support and actively contribute to the wider IT organisation, • Stay updated with industry trends and best practices to recommend innovative solutions. The role holder will have a significant background with the IFS ERP solution, good understanding of business process, good people skills and a strong focus on improvement and service. Essential • Degree in Information Technology, Business Administration, or related field., • 3+ years of experience as an IT Functional Analyst or in a similar role., • Strong understanding of business processes, system integrations, and software development lifecycles., • Experience of the IFS ERP system., • Proficient in gathering and documenting business requirements, creating process maps, and writing functional specifications., • Strong analytical, problem-solving, and troubleshooting skills., • Ability to work effectively in cross-functional teams and communicate with non-technical stakeholders., • Experience with system testing and user acceptance testing (UAT)., • Strong communication and interpersonal skills., • Excellent written and verbal communication skills. Desirable • Experience with data analysis and reporting tools (e.g., Excel, Power BI, Tableau)., • Knowledge of project management methodologies (Agile, Waterfall) is a plus., • Certification in ITIL, PMP, or similar credentials., • Evidence of continuous professional development, • Manufacturing or services industry experience., • Experience of ClickLearn What we can offer you: • Enhanced maternity, paternity and adoption pay and leave, • Company pension, • Life assurance scheme (x4 salary), • Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants, • Refer a friend scheme, • Employee assistance programme (access to GP appointments and mental health support), • Competitive annual leave plus bank holidays, • Training and career progression opportunities About us: At Adler and Allan Group, we're not just a company – we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients. Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.

JOB SPECIFICATION Reports to: Head of Technology Contract: Permanent Based: Glasgow HQ, with occasional travel to regional offices (St Alban’s and Warrington) Salary: Up to £45,000 per annum Flexible working: Hybrid working Benefits: • 30 Days' Annual Leave (including Bank Holidays), • Annual Salary Review, • Enhanced Company Sick Pay, • Enhanced Maternity Pay, • Enhanced Paternity Pay, • Option to Purchase Additional Holidays, • Health Cash Plan. ABOUT PRIME TRADING GROUP We are an ambitious, entrepreneurial group of businesses providing security systems and guarding services, technology research & development and build services to our blue-chip customer base across the UK. We are growing quickly and have ambitious plans to achieve a turnover of £50m per annum by 2030. We embrace new ideas and change and value everyone’s input into how we continue to thrive and grow. As part of our Road to 2030 Strategic Roadmap, we have introduced a Long Term Bonus scheme for employees. This scheme is designed to recognise the commitment made by our employees who help us achieve our Group profit objectives over the long term and provide a reward which allows our employees to share in the success of the business. ABOUT THE ROLE We are looking for a Network Infrastructure Engineer to support the ambitious growth plans of the business. The Technology Department is at the very start of an extremely exciting journey, which makes this role a fantastic opportunity for someone who is ambitious and really wants to make an impact and demonstrate their skills in this field. Our Network Infrastructure Engineer must have proven experience of administering, designing, and securing key network infrastructure, and be proactive and diligent in pushing forward business projects. The successful candidate must have a wealth of experience in Azure. To succeed in this role, it is essential that the post holder has extensive knowledge of Microsoft cloud computing, network protocols, routing, switches, and network security. Additionally, the post holder must have a proactive and risk-considerate attitude and ensure we’re always operating at our best so we can serve our customers without fail. Our Core Values: • Integrity, • Customer Excellence, • Plain-Speaking, • Agility, • Courage & Conviction. WHO YOU ARE • Calm and clear headed in technical troubleshooting., • Self-motivated and able to challenge and develop existing work practices., • Excellent communicator, verbally, written and in structured meetings., • A proven track record of building and maintaining positive working relationships., • Excellent customer service skills, with the ability to interpret user needs and support a largely non-technical user base., • A collaborative, pragmatic, open and “can do” attitude. KEY RESPONSIBILITIES As a Network Infrastructure Engineer you will be responsible for supporting Technology strategy as such, we see the key responsibilities of the role as being: • Ensuring robust and efficient LANs, WANs, VPNs, and wireless systems., • Deploying and managing web applications for end users., • Implementing and sustaining server and storage infrastructure, virtual environments, and cloud solutions., • Assisting end-users and IT colleagues with network and system enquiries., • Streamlining network and system operations through scripting., • Overseeing and refine monitoring software for servers and critical applications., • Authoring and maintaining accurate and comprehensive documentation on the setup of our estate., • Embracing continuous improvement and look for opportunities to improve and prepare our infrastructure for growth., • Maintaining and reporting on Disaster Readiness., • Working within IT SLAs and KPIs and ensuring that breaches of these are minimised., • Delivering assigned projects in line with agreed deadlines., • Adhering to Incident, Problem, Change and Configuration processes. Responding to incidents within agreed SLAs., • Acting as a first line support to troubleshoot issues to do with IT infrastructure., • Acting as the primary contact in relation to any IT infrastructure related issues. REQUIREMENTS • Experience with Cloud Infrastructure, ideally Azure., • Multiple years of experience as a Network Infrastructure Engineer., • Extensive knowledge of Microsoft computing, Exchange, Intune, and Entra., • Understanding of network protocols, routing, switches, and network security., • Proficiency working with and managing UniFi infrastructure., • Experience working with hybrid on-prem/cloud estates., • Ability to write PowerShell scripts for automation. Python server automation is highly desirable., • Knowledge of server hardware, architecture, and hyperconverged infrastructure., • Strong knowledge of Windows and Linux Operating Systems., • Understanding of business continuity and disaster recovery., • Proving experience owning IT Infrastructure for a business end-to-end., • ITIL certification (nice to have)., • Cybersecurity exposure. At Prime Trading Group, we value the diversity of our people and the varied experiences, expertise, backgrounds, and perspectives they bring. We work hard to foster a culture where those differences can thrive and where every one of us can fulfil our potential. Due to the nature of our business all employees are Security screened to BS 7858:2019 standard. For people who do not currently hold a SIA License a Basic Disclosure check will be included within the screening process. As a fair and ethical employer, in accordance with guidelines taken from the 2010 Equality Act, Prime Trading Group is committed to promoting equal opportunities for all: irrespective of colour, race, religion or belief, ethnic or national origins, gender, marital/civil partnership status, sexuality, disability or age.

ABOUT REFLO Reflo (___) have burst onto the apparel scene to bridge the gap between sustainable clothing and high-performance premium sportswear. Our goals are monumental and go beyond selling a lot of gear - we aim to plant 1 million trees and recycle over 5 million plastic bottles in our first 5 years. That is something we can all be proud of. We are a start-up that has achieved great things in a very short existence; including signing multi-year international collaborations and bringing onboard Harry Kane as our first global ambassador and investor. We celebrate our vibrant work culture and boast that our external partners are treated well, therefore our internal environment should echo that. We have created awesome initiatives to ensure our team loves working here, including birthday leave, gym memberships, and a set number of “duvet days.” Plus, don’t miss out on asking about “The Dream Machine”! ABOUT THE ROLE RESPONSIBILITIES Systems Support & Maintenance • Provide day-to-day technical and systems support for internal teams while progressively taking ownership of small-scale system improvement projects., • Assist with maintaining and updating company systems, including (but not limited to):, • ApparelMagic (inventory & product lifecycle management), • Xero, ApprovalMax, XeroMe (financial systems), • OneDrive/SharePoint (file management & collaboration), • Lattice (HRIS), • Microsoft 365 suite (Teams, Outlook, and related tools), • Freshservice (ITSM), • Support the integration and optimisation of tools to ensure smooth operations across departments., • Monitor system performance, identify areas for improvement, and support planned rollouts or upgrades. IT Equipment & Access Management • Manage the IT equipment process for new joiners and leavers, including setup, configuration, and collection., • Maintain accurate records of company hardware, software licences, and user accounts., • Ensure timely access provisioning and deactivation across all systems and devices., • Liaise with suppliers and service providers for equipment procurement, repairs, or replacements. Data, Reporting & Insights • Maintain data accuracy and integrity across all business systems., • Support the creation and automation of reports and dashboards (Power BI, Excel) to provide insights into sales, inventory, and operational performance., • Assist with data extraction, transformation, and maintenance to improve decision-making and process efficiency., • Work on service requests related to data management and reporting as part of ongoing business support. User Support & Training • Serve as the first point of contact for system and IT queries across departments., • Provide user training and guidance on system usage, IT best practices, and new tool rollouts., • Create and maintain user guides, FAQs, and documentation for common issues and processes. System & Process Improvement • Collaborate with the AI, Data & Systems Manager on system rollouts, workflow reviews, and automation projects., • Contribute to improving internal system usability, process efficiency, and data consistency., • Participate in project planning, testing, and implementation phases for new systems and integrations., • Work with external partners and vendors on integrations, troubleshooting, and system upgrades. ABOUT YOU This is a great opportunity if you’re looking to progress your career from day-to-day IT support into project delivery, data reporting, and systems management. ESSENTIALS • 2–4 years’ experience in IT support, systems administration, or technical operations., • Looking to progress your career from day-to-day IT support into project delivery, data reporting, and systems management., • Strong working knowledge of Microsoft 365 (Teams, SharePoint, OneDrive, Outlook, Excel)., • Skilled in troubleshooting technical issues and coordinating with external vendors., • Comfortable handling data and using tools like Excel or Power BI for basic analysis and reporting., • Strong organisational and problem-solving skills with high attention to detail., • Proactive communicator with a collaborative, service-oriented approach. DESIRABLES • ITIL Foundation certification (or working knowledge of ITIL principles)., • Experience with automation, integrations, or process improvement projects., • Exposure to tools such as Power Automate, Power Apps, or SQL. IMPORTANTLY At Reflo, we thrive on collaboration and expect everyone to dive in beyond their core responsibilities! We believe in rolling up our sleeves and working together to achieve our collective goals. • Embrace a proactive, solution-oriented mindset, seeking opportunities to enhance the team's success and support the development of the sustainability mission across all areas of the business., • Contribute feedback on process improvements and workflow optimizations for the company including identifying and integrating AI where possible., • Share knowledge and expertise with colleagues to foster a culture of continuous learning and skill development.

About the role We are seeking experienced users of Idox Software to join our team of Onboarding Consultants, supporting Local Authorities across the UK as they implement and adopt Idox Cloud solutions. This is an opportunity to help guide new customers through setup and configuration to best practice, shaping how they use our software to deliver public services efficiently and effectively. In this customer-facing role, you’ll work closely with clients, project managers and technical specialists to ensure smooth, successful software implementations. You’ll apply your first-hand understanding of how Local Authorities operate alongside product knowledge and consultancy skills to deliver a great onboarding experience for every customer. You’ll build strong customer relationships, manage a portfolio of onboarding projects, and coordinate with teams across Idox to achieve outstanding results. We’re looking for a self-sufficient, detail-oriented professional who thrives on delivering high-quality outcomes. You’ll embody our values of Responsibility, Integrity and Excellence in everything you do. This is your opportunity to make a wider impact – helping Local Authorities across the UK to modernise services, improve efficiency and deliver better outcomes for communities. Key Responsibilities • Deliver defined work packages to support customers in setting up and configuring their new software solution., • Collaborate with the Idox Cloud Project Manager to advise on project approach, timescales, progress and risks., • Share product and configuration expertise to help customers to become self-sufficient in using their system., • Deliver hands on training and workshops, sharing knowledge and expertise., • Work closely with teams across Idox Professional Services to ensure smooth implementation and rapid issue resolution., • Act as a trusted advisor to customers, helping them make confident, informed decisions., • Maintain up-to-date subject matter expertise in relevant Idox Local Government service areas e.g. Built Environment, Address Data Solutions, Public Protection., • Share knowledge and best practices with colleagues, supporting cross-skilling and team development., • Contribute to the continuous improvement across onboarding and wider professional services delivery processes. To be successful, you should bring: • Hands-on experience using Idox software solutions (or similar Local Authority)., • A good understanding of Council processes in areas such as in Public Protection or Regulatory Services., • Previous experience in software consultancy and/or training., • A strong problem-solving mindset and consultative approach to solution delivery., • The ability to influence stakeholders and collaborate effectively across teams., • Proven experience building and maintaining positive customer relationships., • The confidence to manage multiple projects and customers simultaneously with care and attention to detail., • Excellent written, listening, and verbal communication skills., • High levels of commitment, professionalism, and passion for delivering service excellence. Additional desirable qualities: • Experience in data migration activities., • Knowledge of the Idox implementation processes and methodologies. About Idox Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments. Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more. Our Values D.R.I.V.E – The core values taking us forward. D – Dynamism – We shape our future. R – Responsibility – We are accountable for our actions. I – Integrity – We do the right thing. V – Valued – We value each other. E – Excellence – We set the benchmark for quality. Our Culture We are ambitious in working together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. Idox is a company where we can all be ourselves and succeed on merit, where we respect all our employees, customers and communities in which we live, work and are a part of. We recruit and reward employees based on capability and performance – regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, educational background, origin, religion or physical ability. Each office location worldwide, is free to respond to local needs to create a culturally sensitive workplace for everyone. In doing so, we want every employee to feel our commitment to showing respect for all and encouraging open collaboration and communication. How to apply Please submit a CV, and a short cover letter (maximum 500 words - including salary expectation, and current remuneration) explaining why you feel you would be suited to this role. Please note successful applicants will need to satisfy the BPSS guidelines (Baseline Personnel Security Standards) which consist of the receipt of satisfactory references covering the last 3 years of employment; an identity check; verification of eligibility to work in the UK; and a Basic Disclosure Check. This is in order to help us make safer recruitment decisions. Privacy Notice As part of the recruitment process, we will collect data about you in a variety of ways including the information you would normally include in a CV or a job application cover letter, or notes made by our recruiting officers during a recruitment interview. Please read our Recruitment Data Privacy Policy here:

Dynamics 365 Project Operations Functional Consultant - Dynamics 365 Finance and Operations, D365 FO, Project Operations, Project Management and Accounting, PMA, projects accounting, WBS, estimates, resource scheduling, time and expense, procurement for projects, intercompany projects, multi entity, multi currency, fixed price, milestones, revenue recognition, WIP, project invoicing, O2C, P2P, AR, AP, GL, TAX, UAT, cutover, training, continuous improvement. Join a trusted Microsoft Partner delivering outcomes for project based organisations. You will work across an existing D365 implementation to drive continuous improvement in project processes using either Project Operations or Project Management and Accounting. This is a hands on functional role covering discovery, fit gap, design, configuration, testing, training and cutover support. You will collaborate closely with a Solution Architect, technical teams and business stakeholders to stabilise, enhance and extend project capabilities tied into core finance. Main Responsibilities: Project delivery • Run discovery, fit gap and process design workshops across the projects lifecycle, from quotation and contracts through delivery and billing., • Produce clear deliverables including process maps, BRDs, FDDs, configuration workbooks, test scripts and training materials., • Plan and execute configuration for Project Operations or PMA, including project structures, pricing, cost rates, budgets, resourcing, time and expense, procurement for projects and billing., • Define and support data migration activities for project master and transactional data, working with technical teams., • Align projects with finance processes across GL, AR, AP, TAX, O2C and P2P., • Configure project billing scenarios, T and M, fixed price and milestone, revenue recognition and WIP., • Maintain traceable requirements, assumptions and decisions., • Provide regular status updates, risks and issues, and contribute to release planning., • Stakeholder engagement, • Work with project managers, project accountants, finance leads and resource managers to land process change., • Partner with developers and technical architects to shape extensions and integrations where required., • Solution Architect, design authority and oversight., • Practice and delivery leadership., • Technical Architects and Developers., • Project Managers, Project Controllers and Resource Managers., • Finance leadership, AR, AP and Tax., • Business SMEs and end users. Key Skills & Experience: • Degree or equivalent practical experience in a relevant field., • Microsoft certifications welcome, for example MB 300, MB 700 or Project Operations, but not required., • At least one end to end implementation on Project Operations or PMA., • Strong D365 Finance and Operations experience across core finance modules., • Proven delivery of functional consultant responsibilities, discovery to hypercare, within partner or end customer settings., • Hands on configuration for projects, project contracts and quotations, WBS and estimating, pricing and cost rates, budgeting and forecasts, resourcing and scheduling, time and expense, procurement for projects, project billing, revenue recognition and WIP., • Solid understanding of finance integration points, GL, AR, AP, tax and period close impacts., • Strong documentation, workshop facilitation, testing and training capability., • Consultative, organised and delivery focused., • Comfortable owning workshops, decisions and outcomes., • Collaborative team player who builds trust with business and technical stakeholders., • Proactive, hands on and able to work independently in a remote environment. Additional Information: • Short interview process., • Initial three month contract with realistic extension for a further six to twelve months based on performance and pipeline., • Outside IR35. Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: ___ If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website:

Dynamics 365 Business Central Service Desk Analyst £40,000 to £50,000 Location: Remote or Scunthorpe OVERVIEW Our Business Central Service Desk Analyst plays a crucial role as the frontline contact for technical and software support. This role is dedicated to delivering exceptional customer service by efficiently resolving technical issues as well as, giving customer advice and Guidance in the form of Team calls and Recorded or Live training sessions. By actively engaging with customers and teams, the Service Desk Analyst enhances the overall customer experience while contributing to the organisation’s objectives. The role involves logging and managing helpdesk tickets, meeting service level agreements (SLAs) and KPIs, and collaborating with internal teams to resolve customer issues. Through continuous learning and adherence to compliance standards, the Service Desk Analyst ensures high-quality service delivery and fosters a positive, customer-focused environment. Business Central Experience (Essential) We’re looking for someone with a solid background in Microsoft Dynamics 365 Business Central. You’ll be the go-to expert for all our customer queries, from simple ‘How To’ type queries, through to more complex queries such as Data Investigation and Config Changes. You should be confident in: • Troubleshooting posting errors, transaction discrepancies, and general ledger issues, • Guiding users through standard posting processes such as purchase and sales invoices, receipts, shipments, and journal entries, • Investigating issues like incorrect values, missing lines, or reconciliation differences between modules, • Explaining how master data, dimensions, and document templates impact transactions and reporting, • Supporting users with setup and configuration of customers, vendors, items, and related workflows, • Thinking critically about data accuracy, financial impact, and process efficiency across the ERP, • Providing clear, user-friendly explanations for common confusion points in Business Central workflows (e.g., posting groups, dimensions, or approval chains), • Experience with integrations, reporting tools, and process improvement within Business Central is a plus KEY RESPONSIBILITIES Customer Support: Act as the first point of contact for software support enquiries, providing timely and effective assistance for technical issues as well as advise and Guidance to customers on how they can utilise the solution for their business. You will also be responsible for running Virtual training sessions and workshops for our customers when advice or training is required to support the customers continuous adoption of the solution. Communicating clearly and constructively using the appropriate communication methods. Providing updates to customers at regular intervals, ensuring expectations are set and met. Proactively encouraging customers to use the self-service portal by offering guidance and sending welcome emails as required. Ticket Management: Log, update, and manage helpdesk tickets with clear and detailed documentation to ensure transparency and accuracy. Prioritising tickets in line with operational targets, ensuring SLAs for response and resolution are consistently achieved. Ensure tickets are resolved to a high standard, getting to the root cause of issues rather than just one-off fixes. Team Collaboration: Work closely with team members and other departments to resolve issues efficiently, sharing relevant knowledge and insights. Participating in team meetings, coaching sessions, one to one/development sessions, product huddles, and handovers to enhance team performance. Assisting other teams by providing accurate and helpful information, ensuring clarity in shared objectives. Meeting targets and deadlines for tasks set by the Management and Leadership teams. Continuous Improvement: Pursue professional development through training, certifications, and self-led learning. Identifying patterns in recurring issues and propose proactive solutions to prevent future occurrences. Suggesting and implement process improvements to enhance service delivery. Compliance and Security: Adhere to GDPR regulations and internal policies to safeguard customer data and maintain confidentiality. Reporting any potential security concerns or incidents promptly to the relevant parties. MAIN TASKS: Specific tasks will include (but are not limited to) Respond promptly to incoming phone calls and emails, ensuring all interactions are logged and prioritised within defined SLAs Maintain internal systems with up-to-date and accurate customer details, such as (but not limited to) 3rd party details, module information, version information, connection information, and user details. Updating internal systems correctly, clearly, and efficiently with ticket detail, ticket summary, time spent on tickets, ticket status, and ticket categories. Communicate software version upgrades, scheduling updates, carrying out the upgrades, and notifying customers of changes. Liaise with suppliers and contractors regarding tickets, projects, and issues, ensuring effective resolution and progress updates. Deliver customer training sessions and participate in customer-facing meetings to provide clear and actionable guidance. Create and maintain customer-facing resources, such as help sheets, video tutorials, training guides, and webinars. Ensure that customer data fixes and manipulations comply with audit requirements and remain transparent and secure. Keep up to date with any industry & legislation changes that may affect our customers through research and discussion/interaction with the team. Contribute towards team strategies, goals, and targets. Contribute towards company strategies, vision, mission, and values QUALIFICATIONS, NEED TO KNOW & TECHNICAL SKILLS • Right to work in the UK., • AAT Level 2 Qualification or equivalent experience in finance or a related field., • 2 + Years supporting multiple customers on Dynamics Business Central, • Proficiency in Implementing or Supporting processes within Business Central, • Familiarity with remote support tools and ticket management systems, such as Halo, Zendesk or ServiceNow., • Understanding of ITIL processes or similar frameworks to enhance service delivery., • At least two years of experience in a customer-facing technical support role. So, who are we? The HBP Group is the number one choice for many businesses across the UK looking for reliable, award-winning business technology. Providing a range of services including local IT Support accounts software and EPOS solutions. We offer our customers a range of the best market-leading products and services to streamline complex business processes and increase efficiency. We have 3 offices including our head office in Scunthorpe, an office in Hull and another office in Peterborough. Why work for us? Here at the HBP Group we are passionate about our business and our customers, and believe our people are our most valuable asset. Driven by our commitment to creating a great place to work for all our staff, we are always looking for ways to improve our employee experience. Accredited to The Living Wage Foundation, we are a Real Living Wage Employer and this year we achieved “Outstanding” accreditation with Best Companies... However, we’re not going to stop there and are focused on achieving 3 Star “World Class employer to work for” accreditation in the future. That’s why it’s a great time to join The HBP Group… As we continue our successful journey with exciting and achievable growth plans, we want to focus not only on our overall commercial objectives but creating a great working environment for our staff to thrive. So, on top of the normal benefits, we think some of the amazing reasons to join us are: • 28 days of holiday, plus bank holidays = 36 days holiday total! – Prorated for part time employees., • Option to sell back holiday*, • Salary Sacrifice Pension Scheme*, • A pro-active team of staff and this includes a Mid-Year and Year End Appreciation Party. We also have a number of themed office days including for Pancake day and also to support our chosen charity, • A friendly inclusive environment across the whole office – we really are a great bunch!, • Enhanced Maternity Pay *, • Enhanced Paternity Pay *, • Enhanced Bereavement Leave, with our “Time to say goodbye leave”, • Free lunches, • Casual business dress code (with option to choose from our free workwear wardrobe selection), • Christmas Thank You Bonus *, • Support and guidance from your very first day!, • Tailored Training Plans to support success in your role., • Personal Development Plans to support career advancement., • On-site parking, • Company Sick Pay *, • Wellness activities, • Salary Sacrifice Electric Car Scheme*, • Salary Sacrifice Bike to Work Scheme*, • Salary Sacrifice Child Care Vouchers, • Length of service / eligibility criteria Salary range between £40,000 to £50,000 per annum (depending on experience). We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted.

Highways Senior Engineer (UK Wide) As a Senior Design Highways Engineer, you'll be at the forefront of delivering technical excellence, innovation, and safety across a wide range of transportation projects. You'll take ownership of key design deliverables, identifying opportunities for automation and process efficiencies, and ensuring scope changes are escalated appropriately to maintain programme and budget integrity. You'll collaborate closely with discipline leads and project stakeholders to produce high-quality outcomes, while also mentoring and supporting less experienced team members-helping to build capability and foster a culture of continuous improvement. Jacobs is a recognised leader in the transportation sector, partnering with major clients such as National Highways, Transport Scotland, the Welsh Government, and global contractors. Internationally, we contribute to transformative mega-projects like NEOM The Line and King Khalid International Airport. Locally, we're making a tangible impact in communities across the UK, delivering schemes for: • Manchester Airport Group, • United Utilities, • Cheshire East Council, • West Yorkshire Combined Authority, • Worcestershire County Council, • Birmingham City Council, • Derbyshire County Council, • West of England Combined Authority With opportunities available across our growing hub locations in the UK, this is your chance to shape the future of transport infrastructure-both globally and in your own community. * Design experience in the built environment and transportation. • Attained a relevant professional qualification, for example a degree in engineering, and CEng/ IEng or equivalent qualifications or work experience., • Technical experience of delivering local and/or major highways projects or the land side alignment elements in adjacent markets such as Water or Aviation., • Good interpersonal, organisational and communication skills (both written and verbal) and ability to communicate different design options to internal and external stakeholders., • Thorough understanding of commonly used design standards such as Design Manual for Roads and Bridges (DMRB), Manual of Contract Documents for Highway Works (MCHW) or international equivalents., • Sound knowledge of UK Health & Safety legislation and a passion for fostering safety and wellbeing., • Capable of managing a workload which may be subject to change at short notice and raising early warnings., • Ability to work independently and effectively within a global multi-disciplinary team. #UKTransportation #LI-AS5 London|Greater London|United Kingdom Leeds|West Yorkshire|United Kingdom Glasgow|Lanarkshire|United Kingdom Bristol|Bristol City|United Kingdom Stockton on Tees|County Durham|United Kingdom Manchester|Greater Manchester|United Kingdom Wokingham|Berkshire|United Kingdom Edinburgh|East Lothian|United Kingdom Belfast|Antrim|United Kingdom Cardiff|South Glamorgan|United Kingdom Civil and Structural Transportation

Lead Process Engineer - Waste Water As an integral part of the delivery of both our existing portfolio of high profile projects and our strategic high value Design and Build Framework, you will have the platform and opportunity to really grow your career in the Water Industry. Working alongside Head of Discipline and Process Engineering Director, as the Process Lead for our Jacobs Framework team you will facilitate and promote the optimisation of the process engineering function of a the Framework programme. As the key point of contact across stakeholders, including: Customer, Design and Engineering; you will collaborate cross-porogramme to design, develop and implement intiatives focussed on new methodologies, technical solutions, outputs and services across the Design, Build, Systems Integration, Process Improvement and Asset Managegement of Waste and Clean Water CAPEX programmes. As the key interface across multi disciplinary teams in this role your remit will include: • Project Manage multi-disciplined teams, delivering excellence for our clients across all phases of a project lifecycle., • Lead cross functional innovative Engineering and Technology initiatives, indentifying and delivering opportunities to maximise Client value., • Foster a partnership working relationship with Clients, Partners and Stakeholders., • Facilitate the development of process flow diagrams and layout plans., • Coordinate the selection of appropriate treatment technologies (e.g., MBR, SBR)., • Develop and implement corrective actions to restore optimal performance., • Identify and disseminate key information and across varying audiences, • Mentor, coach and support both the skills and career development of colleagues and peers. We are eager to hear from problem solvers, solutions driven proactive candidates who have a background in:, • Leading multi-disciplinary design teams in the Water sector., • Water and/or wastewater networks ., • Water and/or wastewater treatment plant., • Mass water conveyance., • Heat transfer., • Bioresource., • Project Engineering/Management, • Waste to Energy A Masters Degree or equivalent in Chemical or Environmental Engineering and Chartered Status (CEng) with a recognised Professional Institute, would be beneficial. #LI-NM1 Warrington|Cheshire|United Kingdom Manchester|Greater Manchester|United Kingdom Newcastle Upon Tyne|Tyne and Wear|United Kingdom Leeds|West Yorkshire|United Kingdom Glasgow|Lanarkshire|United Kingdom London|Greater London|United Kingdom Chemical Water

Contract type: Full Time (37.5 hours) - Permanent Location: Glasgow, Strathclyde International Study Centre Salary: up to 32,000 per annum To be part of the Student Experience Team and be responsible for coordinating student wellbeing, enrichment and engagement within the centre. The post holder will be operationally managed by the Student Experience Leader and will be responsible for the operational management of the Student Wellbeing Engagement Officers. You will play a vital role in achieving the delivery of the best possible student experience. The role acts as DDSL or DSL ensuring the compliance of safeguarding with regulations and has the authority conferred on them to carry out this specific part of the role ABOUT THE ROLE Responsibility for the provision of student welfare, safeguarding, Prevent and Enrichment within the centre and the related administration and secure record-keeping Ensure effective case management of all student welfare concerns or information on LDHD, ensuring fair case loading of the Welfare and Student Experience Officers. Ensure the safeguarding of students in line with Study Group policy and standard operating procedures. Act as Designated Safeguarding Lead. Create Agreed Support Plans (ASPs), including Safety Plans and Exit Plans, ensuring the necessary approval and escalation processes are followed. Collaborate and share appropriate information with the Senior Coordinator Progression Engagement which may impact individual student performance and support with appropriate interventions. Work collaboratively with teams within the ISC to ensure a holistic and consistent approach to welfare support and to advocate and embed inclusive practice within the classroom. Maintain the Wellbeing and Welfare section on the online Virtual Reception. Build relationships with the University Partner to ensure a cooperative and collaborative relationship to promote effective engagement to the benefit of students. In liaison with the Central Student Wellbeing team, ensure supervision is provided to the Welfare and Enrichment Officers, including running case reviews to share experience. Facilitate, encourage and support staff to participate in regular personal development activity. Recruit new staff as required according to Study Group policies and procedures. Contribute to developing, communicating and enacting Study Group s Student Experience and Wellbeing Strategy, framework, policy and standard operating procedures through the Wellbeing Communities of Practice and DSL meetings. Support local awareness raising of safeguarding and safeguarding practices and procedures. Ensure the effective and efficient maintenance of all quality and enhancement related policies, procedures, and documents relating to key areas of responsibility. Plan, oversee and monitor the implementation of actions from the Centre Action Plans relevant to student welfare and the Student Experience Wellbeing Strategy. Analyse data and feedback from a wide variety of sources to monitor impact relevant to student welfare support. ABOUT YOU Bachelor s degree or equivalent experience demonstrating independent working and critical thinking. Administration or management training or qualification. Advanced safeguarding training, or willingness to undertake the necessary qualification to serve as Designated Safeguarding Lead. Experience supporting students in an educational context Working in a regulated environment Proven ability to develop, enhance, and maintain the student experience (desirable) Line management of staff (desirable) Ability to structure work to support student welfare and progression, while generating innovative ideas for improvement Strong understanding of student support activities Ability to work collaboratively across teams with a flexible approach Excellent time management and prioritisation skills Ability to plan and organise events, activities, or projects effectively Forward-thinking approach, considering the wider operational context Adherence to agreed policies and procedures Accurate and well-organised record keeping Strong IT and data management skills, including proficiency in Excel, Outlook, PowerPoint, and Word, with a willingness to adopt new technologies Ability to extract, manipulate, and analyse data for reporting and decision-making Active listening and excellent communication skills (written and verbal) for diverse stakeholders Cultural awareness and empathy in all interactions Professional and approachable manner with a focus on delivering outstanding customer service Ability to build and maintain strong working relationships internally and externally Strong investigative skills to identify and resolve issues Ability to gather and analyse relevant information for effective decision-making Proactive approach to anticipating potential challenges and implementing preventive measures ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP. Powered by JazzHR

The Senior/Project Engineer is a key link between the works on-site, the design and technical functions, and the wider project team. They provide technical guidance to the workforce and Site Engineers, ensuring project success through consistent leadership and technical oversight. The Senior/Project Engineer is responsible for ensuring that the Project Manager is well-informed of day-to-day technical challenges on-site. They also play a vital role in maintaining Statom’s reputation for delivering quality, safety, and technical excellence. Requirements Project Oversight and Leadership: Lead and provide technical guidance to the engineering team, ensuring all project requirements are met. Act as the primary technical point of contact for the project providing solutions to site-based challenges. Ensure the Site Engineering team is delivering high-quality work and adhering to Statom's standards and specifications. – Champion and focus on achieving the highest Quality and Technical Standards Mentor Site Engineers and junior team members, fostering professional growth, training and ensuring technical competence. Ensure continuous improvement through effective problem-solving and decision-making on-site. Dimensional Control and Surveying: Plan and implement dimensional control strategies, ensuring all setting-out information and primary/secondary controls are accurate and controlled. Ensure that the correct survey equipment is used and maintained, with proper checks and logging carried out by the Site Engineers. Guide the Site Engineers on the capabilities and limitations of survey equipment, ensuring appropriate selection for upcoming tasks. Where applicable, arrange additional training for individuals – through the Engineering Director. Monitor and plan as-built surveys, ensuring that they respond to project specifications and any emerging technical risks. – Ensure As-builts are being completed on time Interpret as-built surveys, promptly raising any non-compliance issues with the design team. – Provide proposals and recommendations for resolving any non-conformances. Quality Management: Develop and implement Inspection and Test Plans (ITPs) that meet the project specifications, contractual requirements, and comply with Statom's Quality Management System. Ensure that ITPs, Task Briefing Sheets, and Method Statements are suitably briefed to the project team, they are adhered to and quality assurance documentation is produced to the required standard. Monitor and report on subcontractor performance, ensuring their quality control and implementation complies with Statom’s standards. Identify and manage non-conformances, raising Non-Conformance Reports (NCRs) and leading efforts to close them out with agreed mitigations. Promote learning with others to ensure issues are not repeated elsewhere. Materials Management: Understand and ensure compliance with the Material Approvals process, ensuring materials meet specifications and employer’s requirements. Make the site and assistant engineers aware of the requirements. Manage long-lead item procurement and ensure materials are ordered in a timely manner to meet the project schedule. Monitor material wastage and implement controls to minimise excess material usage. Perform material take-offs from drawings and site measures, ensuring accurate material records. Oversee the material testing regime, ensuring tests are conducted and recorded in line with project specifications. Consider sustainable material use and take measures where appropriate to minimise embodied carbon. Construction Methods and Innovation: Maintain expertise in a wide range of construction methods, effectively communicating methodologies to the site team. Develop and learn from the wider project team. Propose value engineering solutions, suggesting alternative methods, materials, and practices to enhance project delivery Implement knowledge and lessons learned from previous projects to improve current practices. Ensure that design information is accurately translated into practical instructions for the site team. Design Process and Information Management: Ensure that there is a suitable Design Responsibility Matrix and Information release schedule in place for the project. Understand it, make sure it is in line with the contract and fit for purpose – otherwise raise with the Project Manager Assist in the management of the design process (alongside the Project Manager), ensuring that design information (drawings, specifications, employer’s requirements) is available, accurate, and clear. Ensure they are stored in a controlled way (Preferably digital document management system), that latest information is for construction and is being used on site. Track receipt of design information against the IRS. Raise Technical Queries (TQs) and Requests for Information (RFIs) when required, escalating issues of missing or conflicting information to the Project Manager. Understand the Contractor Design responsibilities and collaborate with specialist designers to fulfill the Contractor Design Portion items. Ensure compliance with third-party approvals and regulatory requirements such as Network Rail, Thames Water, UKPN, etc. – Allow sufficient time for this process. Highlight and manage design changes, ensuring timely updates to all stakeholders. Temporary Works and Lifting Operations: Assist in the management of the Temporary Works process (working closely with the TWC - Or act as TWC), ensuring appropriate selection, design, and implementation of temporary structures. Allow sufficient time for design and procurement of Temporary Works. Fulfill the role of Temporary Works Supervisor (TWS) and potentially Temporary Works Coordinator (TWC), ensuring all temporary works are documented and tracked. – Only by appointment and with suitable, knowledge, training and experience to ensure competency. Contribute to the planning of lifting operations, ensuring the Lift Plan is followed and assist the Appointed Person in managing lifting activities. Ensure lifting operations are conducted safely and comply with statutory regulations, by assisting the suitably qualified Appointed Person. Sustainable Development: Contribute to the development of sustainable solutions, identifying opportunities for carbon efficiencies in project delivery. Ensure that contractual sustainability requirements are met and promote Corporate Social Responsibility (CSR) activities. Be aware of the UN Sustainable Development Goals and implement these where applicable. Safety Environmental Management: Ensure that construction phase plans and environmental management plans are adhered to, maintaining a focus on safety and environmental compliance. Produce and review method statements, task sheets, and risk assessments for all site activities. – ensuring HS E risk is minimised as far as practically possible and to an acceptable level of risk. Participate in site inductions, toolbox talks, and safety briefings. – Presenting where necessary Manage the permit systems for the site, ensuring compliance with all safety regulations. Review Observation Cards and lead efforts to close out safety actions. Conduct safety inspections, ensuring findings are addressed and closed out. Lead by Example – take a ‘Don’t Walk By’ attitude to Health, Safety and Environment. Commercial and Procurement: Work closely with the commercial team, providing technical input for budget management and variations. Ensure we comply with the scope of works. Monitor and manage material procurement, ensuring orders are placed on time and in line with project specifications and budgets. Assist in the change control process, notifying the commercial team of any changes or variations. Contribute to procurement packages, assessing technical proposals and ensuring suppliers and subcontractors meet project requirements and budgets. Programme and Project Management: Assist in managing the project programme, helping to track progress and identify potential delays. Draw drop lines as required, sharing with the wider team. Contribute to the project lookahead programmes, identifying and managing interfaces and dependencies. Oversee short-term project strategies, ensuring key milestones and project goals are achieved. Monitor subcontractor performance, ensuring delivery on time and to the required quality. Ensure that handover and client inspections occur on schedule, addressing any outstanding issues promptly. Learning and Development: Identify development needs for both themselves and their team members. Raise training requirements with the Engineering Director Actively mentor Site Engineers and junior team members, providing guidance and support for their professional growth. Stay up-to-date with industry advancements and integrate new technologies or methods into current projects. Work towards developing professional accreditation and maintain CPD records. Must have a pre-existing right to work in the UK and be currently working in the UK. Educational Qualification: A degree in Civil Engineering or a related discipline - preferable Experience: Typically, 5+ years of UK experience in the construction industry, with a focus on site engineering or project management. Certifications: Health and safety certifications (e.g., First Aid, NEBOSH, OSHA), and Temporary Works training (e.g., TWC/TWS) are advantageous. - Chartership Preferable. Leadership Skills: Strong ability to lead, mentor, and collaborate with cross-functional teams. Communication Skills: Excellent verbal and written communication for reporting, training, and stakeholder engagement. Technical Expertise: Proficient with CAD, surveying equipment, project management software, and other engineering tools. Benefits Competitive Salary, CIS, LTD or PAYE Opportunity to work on prestige projects and gain valuable experience Opportunity to work for a growing business with room to develop and grow yourself

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the Role: The Senior Business Analyst – ServiceNow (Data Process) will play a key role in supporting the implementation of ServiceNow across a major energy organisation. This is a hands-on, delivery-focused role within a large-scale digital transformation programme that is modernising enterprise service management and data governance. Working at the intersection of business processes, data, and technology, you will bridge the gap between stakeholders and technical delivery teams. You will ensure that workflows, data requirements, and integrations are clearly defined, accurately documented, and aligned to business outcomes. From analysing existing processes to supporting data migration, validation, and testing, you’ll directly contribute to the success of the ServiceNow rollout and its long-term adoption.. As a Senior Business Analyst – ServiceNow (Data Process), you will: Engage with business and technical stakeholders to capture, refine, and document data and process requirements for ServiceNow. Define and model business processes, data flows, and system interactions in line with enterprise standards. Support data migration, including mapping, cleansing, validation, and reconciliation. Collaborate with developers, architects, and SMEs to translate business requirements into functional and technical specifications. Identify and document business rules, acceptance criteria, and dependencies across multiple process areas. Provide insight into data governance, quality, and reporting needs to enable reliable decision-making. Support testing, validation, and change management to ensure solutions meet business and operational needs. Contribute to continuous improvement, helping to standardise and optimise data and workflow practices across the organisation. Requirements Proven experience as a Business Analyst, ideally within data-focused or system implementation projects. Experience supporting ServiceNow or similar enterprise platform rollouts. Strong understanding of data governance, data migration, and quality management principles. Skilled in translating complex business requirements into structured documentation and deliverables. Excellent stakeholder engagement and communication skills. Analytical mindset with attention to detail and problem-solving ability. Comfortable working collaboratively across technical and business domains within large transformation programmes. Benefits At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more…. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments. #LI-PD1

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: A new opportunity has been created for a strategic, technically proficient, and experienced ServiceNow Platform Owner / Manager to lead the governance, development, and optimisation of our ServiceNow environment. This pivotal role will drive the delivery of a best‑in‑class enterprise platform that enables IT transformation, operational excellence, and innovation. The role can be based anywhere in the UK but there will be an expectation for regular travel to our offices, particularly in Aberdeen and Glasgow. The ideal candidate will bring deep ServiceNow expertise, proven delivery experience, and exceptional stakeholder engagement skills to define and deliver the ServiceNow vision and roadmap across ITSM, CSM, ITOM, HAM, and other modules. You will shape the platform roadmap to deliver exceptional customer and platform user experiences, drive operational efficiency through workflows, automation, and integrated portals, and enable data‑driven decision making and future AI innovation. In this high‑impact role within a global organisation undergoing strategic IT transformation, you will lead a high‑performing team of developers, administrators, and analysts, manage vendors, and ensure the ServiceNow platform delivers maximum business value in alignment with enterprise strategy, architecture, and governance principles. What you’ll be doing: Platform Ownership Strategy Define and own the ServiceNow platform strategy and roadmap, ensuring alignment with business priorities and IT strategic objectives. Serve as the guardian of platform governance, standards, and best practices. Provide thought leadership for the evolution of ServiceNow capabilities, including ITSM, CSM, ITOM (Discovery Service Mapping), SAM Pro, and HAM Pro. Lead the development of customer interfaces, leveraging technologies such as self-service portals, Service Bridge, and integrations to streamline processes, reduce overheads, and improve user satisfaction. Act as the primary liaison between technical teams, business stakeholders, and external partners to ensure clarity of requirements, alignment, and delivery. Team Leadership Vendor Management Lead and inspire the ServiceNow Centre of Excellence (CoE), fostering high performance and career development. Manage relationships with third-party vendors, implementation partners, and the ServiceNow account team. Oversee resource planning, capacity management, and delivery performance. Solution Delivery Innovation Oversee design, development, testing, deployment, and release management of new capabilities and enhancements. Drive automation, workflows, and self-service improvements to optimise operational efficiency and reduce cost. Lead change initiatives to promote platform adoption, ensuring user engagement, training, and awareness. Leverage data analytics capabilities to generate actionable insights that support business decisions and enable AI-driven innovation. Champion continuous improvement and operational excellence within ServiceNow. Platform Operations Compliance Ensure platform stability, performance, and availability. Manage upgrades, patching, releases, and platform maintenance. Maintain compliance with security, data privacy, and regulatory requirements. Oversee the quality and governance of the ServiceNow CMDB, Knowledge Base, and configuration data. Stakeholder Engagement: Build trusted relationships with stakeholders across all levels, including senior leadership, IT operations, and business units. Provide regular reports, dashboards, and updates on platform health, roadmap progress, and business impact. Advocate for ServiceNow adoption, continuous improvement, and enterprise service management principles. Key Objectives You’ll Drive: Deliver a robust, scalable, and business-aligned ServiceNow platform roadmap that supports IT transformation and customer experience. Establish a high-performing Centre of Excellence with governance frameworks, standards, and operational processes. Achieve measurable improvements in IT service delivery efficiency through automation, workflows, and integrated self-service portals. Deliver enhanced customer and platform user experiences. Use analytics and reporting to drive informed business decisions and position the organisation for future AI innovation. Maintain platform stability, operational excellence, and compliance with industry best practices. Requirements This is a high-impact leadership role in a global organisation undergoing a strategic transformation of its IT service capabilities. You will have autonomy to shape the ServiceNow roadmap, build a high-performing team, and deliver a platform that drives measurable business value through enhanced customer experiences, operational efficiency, and innovation. Here are the key skills and experience relative to the role: Proven experience as a ServiceNow Platform Owner, Product Owner, or Manager in a large-scale enterprise environment. Deep understanding of ServiceNow architecture, modules, and integration capabilities (ITSM, CSM, ITOM, HAM, etc.). Experience with Agile delivery methodologies, DevOps practices, and CI/CD pipelines. Expertise in managing platform upgrades, release cycles, and operational governance. Strong leadership, stakeholder management, and communication skills. Relevant ServiceNow certifications (CSA, CIS ITSM, CTA) highly desirable. Familiarity with ITIL framework and enterprise service management principles (ITIL Foundation, MSP experience desirable). Experience in large-scale ServiceNow transformations and enterprise deployments. Background in IT operations, digital transformation, or enterprise architecture. Proven track record of delivering platform improvements that align with business strategy, including customer experience enhancements and automation initiatives. Key Personal Attributes: Strategic thinker with strong execution capability. Collaborative leader able to build trust and influence across the organisation. Passionate about continuous improvement, innovation, and delivering value. Pragmatic problem solver with excellent decision-making skills. Benefits At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more….. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

An exciting opportunity to join Veramed's Data Management Business Unit! As we continue to grow and build on our success, we're looking to recruit a passionate and driven Senior Clinical Data Manager. You'll be required to have strong and indepth expereince of Data Management Study Start Up, Medidata Rave (including eCOA) and experience of vendor management. This role can be based in our UK offices or a hybrid working model. Veramed prides itself on two key areas: providing the highest quality Data Management, Statistics and Programming consultancy for its clients, and giving its employees an industry leading working environment with support and training for career growth. Purpose: The role of the Senior Clinical Data Manager is to provide data management support to the data management department across a range of projects, sponsors and therapeutic areas. Provide expertise and manage the start up of new data management studies. Key Responsibilities: The job tasks listed below outline the scope of the position. The application of these tasks may vary, based on current business needs. Technical: • Review of clinical protocols, • Create or review Case Report Forms for data collection and compare with the protocol to ensure consistency, • Create or review Edit Check Specification document, • Preparation of UAT documentation and perform UAT of EDC and communication of findings, • Creation of study specific documents such as Data Management Plan, Data Review Plan, eCRF Completion Guidelines, etc., • Create or review specifications for data review listings and / or customized reports to facilitate data cleaning, • Ongoing review of data entered in EDC to ensure the data is clean for analysis, • Issue queries to clinical monitors or investigational sites as appropriate, • Resolve standard queries, • Perform medical coding, • Work with external vendors on data transfer agreements / specifications, • Ensure external data is reconciled as required, • Track queries and data cleaning activities to ensure ongoing review of data entered is completed and data is fit for analysis., • Maintain study master file documents and any other documents that are required to be audit ready, • Work in accordance with internal (or sponsor, where applicable) SOPs and procedures Project Management: • May serve as the main contact for the sponsor, • Awareness of study budget and proactive identification of scope changes, • Ensure key project milestones are delivered on time with the highest quality, • Maintain timelines and communicate risks / updates to the Data Management Project Manager, • Collaborate with cross-functional team members to ensure that the study deliverables are provided on time and with quality General: • Lead internal and client study team meetings effectively, • Present study updates internally and at sponsor meetings, • Share scientific, technical and practical knowledge within the team and with colleagues, • Perform work in full compliance with applicable legislation, regulations, company policies, procedures, and training, • Build effective collaborative working relationships with internal and sponsor team members, • Seek opportunities to develop innovative ideas and sharing when appropriate, • Mentorship of more junior team members, • Contribution to development of internal training materials, • Contribution to internal process improvement initiatives Minimum Qualification Requirements • BSc or MSc in numerical discipline (or relevant equivalent industry experience)., • At least 7 years of relevant industry experience., • Understanding of clinical drug development process, relevant disease areas, endpoints, and different study designs, • Awareness of industry and project standards & ICH guidelines, • Excellent verbal and written communication skills, • Interpersonal/teamwork skills for effective interactions, • Self-management skills with a focus on results for timely and accurate completion of competing deliverables, • Demonstrated problem solving ability and attention to detail, • Project leadership experience, • Ability to make informed and appropriate decisions

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Job Description We are looking for a highly skilled Technical Operations Lead to join our Cybersecurity Investigations team. This role is pivotal in managing technical operations and ensuring the integrity, confidentiality, and availability of our digital assets through proactive and reactive cybersecurity measures. The successful candidate will lead a team of skilled professionals and collaborate with our global leads and client partners to successfully deliver the UK Timezone of a global service team. This role is 100% remote, based in the U.K. with flexible hours required to support global operations. The role reports into our US-based Service Delivery team and works closely with clients based in the U.K. and and US. Key Responsibilities • Provide leadership by mentoring and developing a team of cybersecurity professionals, focusing on building a collaborative, innovative, and high-performing work environment through effective management of performance, recruitment, and ongoing training initiatives., • Actively build and develop the capabilities of team members through the design and execution of training programs, and by dedicating daily time to quality assurance activities such as reviewing individual ticket handling, providing constructive feedback, and identifying skill gaps for targeted development., • Oversee all daily technical operations within the Cybersecurity Investigations team by ensuring established client security protocols are rigorously followed., • Manage and coordinate all aspects of incident response and forensic investigations through following the client parameters while also proactively making suggestions for process improvement., • Manage long-term initiatives for the global team to include global alignment projects, development of processes and standards, change management of processes, reporting and other requests by clients., • Stay abreast of new investigation types and ensure the team has all applicable investigation skills to perform at an adequate level., • Serve as the primary technical liaison between the client team and the UK Based Cybersecurity Investigations team and other departments, facilitating communication and cooperation, preparing detailed reports and presentations on security trends, incident status, and risk mitigation for senior management., • Monitor scheduling to meet baseline standards, handle attendance, timecard tracking and ensure that team members are following applicable laws and regulations in their country., • Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field., • Certification in cybersecurity (e.g., CISSP, CISM, or equivalent)., • Minimum of 10 years of experience in cybersecurity operations or a similar role (hands-on technical experience)., • Minimum of 5 years of active investigator experience in an IR team, preferably in global enterprise environment, • Proven experience leading and managing technical teams., • Strong understanding of cybersecurity frameworks and standards (e.g., NIST, ISO/IEC 27001, IAM)., • Proficiency with cybersecurity tools and platforms (e.g., SIEM, SOAR, SAS, Sandboxes, EDR solutions and cloud technologies)., • Working of knowledge of access control principles, cloud technologies (CNAPP, CSPM), data retention, and encryption methodologies., • Excellent problem-solving, investigative mindset, and communication skills., • Experience presenting at a program level for clients and/or cross functional partners, • Demonstrated ability to work under pressure, • Preferred, active participation in cybersecurity communities or forums., • Preferred, knowledge of programming languages (including database queries), • Preferred, forensic investigation experience Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

For over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the globe. Celeros Flow Technology is looking for individuals with a voice and a vision. We embrace change, diversity and promote new ways of looking at old ideas. We seek talented professionals to join our world-class team of innovators in a global, collaborative & multi-cultural environment, where you will be challenged, supported, and inspired to be extraordinary. GENERAL SUMMARY The Planning Manager will be responsible for overseeing a team of Material Planners and Production Schedulers, ensuring effective coordination of resources, materials, and schedules to meet project objectives. This role will require strong leadership skills, strategic planning capabilities, and a deep understanding of manufacturing processes PRINCIPLE DUTIES AND RESPONSIBILITIES (But Not Limited to) • Lead, mentor, and develop a team of Material Planners and Production Schedulers, fostering a collaborative and high-performance culture, • Conduct regular team meetings to communicate objectives, performance metrics, and best practices, • Develop and implement comprehensive planning strategies that align with project goals and customer requirements, • Optimise inventory management and production scheduling processes to enhance efficiency and reduce lead times, • Collaborate with engineering, project management, procurement and production teams to ensure seamless integration of planning activities with overall operations, • Act as a liaison between departments to address scheduling conflicts and resource constraints, • Establish key performance indicators (KPIs) for planning activities and regularly assess team performance against these metrics, • Provide regular updates and reports on planning activities, order status, and potential risks, • Identify opportunities for process improvement within planning and scheduling operations, implementing best practices and innovative solutions, • Lead initiatives to enhance forecasting accuracy and demand planning effectiveness ESSENTIAL SKILLS • Minimum of 5 years of experience in planning, scheduling, or supply chain management within a manufacturing environment, with at least 2 years in a leadership role, • Experience in complex project-based manufacturing is highly desirable, • Proven track record of successful production planning and scheduling, • Proficient in ERP/MRP systems (e.g., SAP, Oracle, etc.) and advanced Excel skills, • Strong understanding of lean manufacturing principles and techniques, • ASCM (formally APICS) certification (CPIM or CSCP) or equivalent, • Experience in a complex project-based manufacturing setting (e.g., aerospace, defense, or custom machinery) KPIs • Manufacturing Start of Work vs Manufacturing Need Date, • Production Schedule adherence, • Work Centre Utilisation, • Work Order Aging, • Work Order Cancellation Messages, • Work Order Pull-In / Push-Out, • Excess Inventory PERSONAL SKILLS & COMPETENCIES • Excellent communication and interpersonal skills, • Strong analytical and problem-solving abilities, • Ability to work under pressure and manage multiple priorities effectively, • Demonstrated capability to manage change YOU MUST HAVE VALID RIGHT TO WORK IN THE UK AND BE ABLE TO OBTAIN SECURITY CLEARANCE TO APPLY FOR THIS ROLE. BENEFITS • Competitive salary, • Opportunities to develop, • Bonus, • 33 days holiday (inclusive of bank holidays), • Holiday buy and sell, • Pension, • Life Cover, • Employee Assistance Program, • Digital Benefits; Health, Wealth & Lifestyle PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Required daily to stand, sit, walk, talk, hear, and see (specific close vision abilities are required to perform computer work), • Required occasionally to stoop, kneel, crouch and crawl, • Required daily to use hands and fingers and arms to reach (to operate a computer and telephone), • Required occasionally to lift and/or move objects that are light to moderate, • Required occasionally to travel (usually by air or road so may be required to sit for extended periods) WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to work with moderate noise (i.e. business office with computers, phone, and printers, etc.), • Ability to work in an open planned office / individual office, • Ability to sit at a computer terminal for extended periods, • Ability to sit in a car or on a plane for extended periods DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. CELEROS FLOW TECHNOLOGY VALUES All Celeros divisions are committed to the effective use of the Celeros Values. It is important that all employees understand and utilize these values when performing the duties of his/her position. INTEGRITY: We work safely and respect our employees, business partners & environment. We always lead by example. SPEED: In our mission to bring mission-critical flow control equipment to the world, energy in our actions & urgency. ACCOUNTABILITY: We stand behind our actions and deliver on our promises. PARTNERSHIP: We collaborate across our teams & our customers to win together. We rely on each other to deliver the best outcome & celebrate successes. EXCELLENCE: We are passionate about being the best at engineering, manufacturing & maintaining mission-critical equipment. We seek quality & community improvement in every interaction. QUALITY Quality encompasses all aspects of Celeros’ business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to product, process and the quality system. All employees have an obligation to identify and record any such nonconformity, and through designed channels, initiate and recommend solutions. CELEROS Flow Technology is an equal opportunity employer.

About BDO BDO is the leading mid-tier professional services provider globally. In 2024, we recorded global revenues of over US$15 billion across our core service lines - Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing. With a worldwide community of over 119k professionals operating in 166 countries and territories, we’re dedicated to helping our clients navigate complex financial and strategic challenges, aligned to our core purpose ‘People helping people.’ More information about BDO can be found on ___. Why join us? A great place to work Building a thriving global team is an essential pillar of our bold new vision Global solutions. Driven to be the best. - so it’s no surprise that our offices around the world are regularly recognised with awards and accolades. We’re a people-powered business, with a diverse, dynamic and inclusive international team who are committed to excellence, innovation, and integrity. Professional growth Our collaborative, international environment fosters professional growth and development, to ensure that all our people thrive. We’re committed to transferring and sharing resources, knowledge, skills, and experience across our organisation, and our Global Mobility Programme provides the gateway to a whole world of opportunities. Make a difference We believe businesses have both an economic imperative and an ethical responsibility to contribute to a more sustainable and equitable world. In 2021, we committed to achieving net-zero carbon emissions by 2050 or sooner. As part of our global sustainability efforts, we continue to integrate responsible practices into our operations and work with clients to support their own net-zero journeys. In addition, we’re proud to support thousands of colleagues around the globe to ‘give back’ in the communities in which we operate. Position: Technology Delivery Manager: Tax The Tax - Technology Delivery Manager (TDM) is responsible for ensuring the effective delivery of technology solutions that support business outcomes within the Tax Service line. This role is delivery-focused, with a strong emphasis on managing technology teams to execute initiatives within defined timeframes, budgets, and quality standards. Operating within the organisation’s Technology Delivery Framework (TDF), the role ensures that delivery practices are consistent, structured, and aligned to established governance. It facilitates coordination across development, technical product ownership, and quality assurance, maintaining delivery momentum and proactively addressing risks and dependencies to achieve operational goals. Key accountabilities: Integration Management • Lead the end-to-end delivery of technology projects, programs, and initiatives within the Tax Service line, ensuring alignment with org objectives and the Technology Delivery Framework., • Coordinate delivery across multiple workstreams, ensuring seamless integration of technology components and alignment with business outcomes., • Manage the definition, control, and delivery of technical scope across programs and projects., • Ensure that scope changes are assessed for impact and communicated effectively to stakeholders., • Create & manage delivery schedules, ensuring that timelines are realistic, tracked, and met., • Identify and address delivery bottlenecks and cross-team dependencies early, in order to maintain momentum., • Monitor and manage budgets across programs and projects, ensuring financial accountability., • Track expenditure against forecasts and support cost optimisation efforts., • Ensure that technology solutions meet defined quality standards and acceptance criteria., • Adhere to the Technology Delivery Framework and QMS checkpoints., • Advocate for and mentor teams on compliance with technical standards, frameworks, and governance best practices., • Manage technology delivery team resources, ensuring appropriate allocation and utilisation to meet delivery goals., • Foster a culture of collaboration, accountability, and innovation within delivery teams., • Act as a liaison between technology teams, senior leaders, and business stakeholders to ensure alignment of technology solutions with business requirements., • Provide regular, structured updates on technology delivery status, risks, and performance metrics., • Proactively identify, assess, and mitigate technology risks and challenges to ensure delivery continuity., • Escalate significant risks or issues to senior leadership with actionable recommendations., • Ensure vendor engagements are set up for success with a clearly defined and agreed Statement of Work and documented Ways of Working., • Manage vendor relationships to ensure successful delivery of outsourced or third-party components., • Collaborate with cross-functional teams including infrastructure, development, QA, product ownership, operations & support, the PMO and the Global Tax team, BDO firm representatives to facilitate cohesive delivery., • Engage stakeholders to validate requirements, manage expectations, and ensure delivery remains business-focused., • Champion stakeholder feedback loops to inform delivery adjustments and continuous improvement Qualifications and Experience: • Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field; relevant certifications (e.g., PMP, Agile, Scrum, ITIL) preferred., • 7+ years of experience in technical project or delivery management, with a strong focus on software development, infrastructure, or related technology domains, and people management., • Proven track record of delivering complex technology projects in a cross-functional, collaborative environment. Skills and Competencies • Effective people management skills and ability to drive outcomes., • Experience working with multiple third-party vendors and partners to deliver complex information technology projects., • Ability to establish and adhere to strict project timeframes., • Strong technical expertise in development, quality assurance, and delivery frameworks and methodologies., • Excellent organizational, problem-solving, and decision-making skills., • Effective stakeholder management and communication abilities, with the capacity to translate technical concepts for non-technical audiences., • Proficiency in project management tools (e.g., Microsoft Project) and collaboration platforms (e.g., Microsoft Teams)., • Demonstrate the ability to balance priorities among competing needs whilst providing the highest level of value to BDO., • Strong negotiation and dispute resolution skills., • Financial literacy to forecast and manage project budgets., • Excellent interpersonal and written communication skills, including the ability to influence and drive other team members, and to engage effectively with senior stakeholders. 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Our client is looking for an experienced Research and Strategy Manager to support the development of its award-winning onboard experience through insight-led planning, product innovation, and strategic alignment. Based in Doha, this role is ideal for candidates with a background in consulting, insights, or premium travel industries—particularly those experienced in benchmarking, customer analysis, and concept-to-execution research. You'll shape the future of inflight product innovation through detailed market intelligence and structured strategic recommendations. What You’ll Be Doing: Lead strategic research initiatives including voice-of-customer programmes, competitive benchmarking, and macro-environmental scanning to support product innovation. Translate data and insights into actionable strategies and structured recommendations aligned with long-term vision and commercial objectives. Collaborate with senior leadership (SVP/VP) to inform product planning, cost justifications, and opportunity prioritisation across multiple domains. Create detailed business cases for new cabin products, IFE/connectivity upgrades, seating innovations and onboard service initiatives. Utilise financial modelling and ROI analysis to support investment decisions and roadmap planning. Monitor consumer and technology trends across aviation, hospitality, luxury travel and lifestyle sectors to guide product direction. Manage passenger research (quantitative/qualitative) and develop robust market and trend analysis frameworks. Lead or support process improvement initiatives including SOP development, KPI design, and efficiency enhancements. Maintain and update competitor intelligence tools, dashboards and insight platforms to support strategic reviews. Drive the use of AI tools and large-scale data analytics to uncover deeper insights and trend signals. Prepare high-quality strategic presentations, reports and dashboards for senior leadership and executive steering committees. Contribute to the delivery of customer experience transformation projects through structured, insight-led contributions. Required Qualifications, Skills & Experience: Bachelor’s or Masters’ degree in Business, Strategy, Aviation, or related field. Minimum 7 years’ experience in strategy, product insights, research, or consulting—preferably in aviation, travel, hospitality, or luxury sectors. Experience with Lean Six Sigma, process improvement, or KPI framework design (Green Belt or above preferred). Proficiency in customer and competitor intelligence, with a strong understanding of global consumer behaviours and trends. Skilled in financial modelling, business case development, and data storytelling for senior audiences. Strong analytical mindset with the ability to operate across ambiguity and drive clarity through structured insight. Excellent communication skills—verbal, written, and visual—able to influence stakeholders with high-impact presentations. Advanced user of MS Excel and PowerPoint, ideally with dashboarding and reporting experience. Applicants must be willing to relocate to Qatar. Interested? Reach out to Alchemy Global Talent Solutions today.

About The Company: This is a brilliant opportunity to join a fast-growing digital agency delivering measurable impact for some of the biggest names and fastest-growing startups in the direct-to-consumer space. The agency takes a flexible and agile approach to digital marketing, standing out through a strong commitment to results-driven performance. As PPC Manager, you’ll take charge of multi-platform campaigns while leading internal teams and collaborating on new business proposals. You’ll be part of a highly experienced team with exposure to global brands and high-growth clients, with clear scope for leadership and development as the agency continues to expand. Key Responsibilities: • Plan, build, and manage paid media strategies across Google and Bing Ads., • Analyse campaign data and make performance improvement recommendations., • Manage client relationships and support new business proposals and pitches., • Oversee internal resources across the paid media and content teams., • Lead team development and contribute to wider process improvement initiatives. Essential Experience: • Minimum 5 years’ experience in Google Ads or account management roles., • Strong hands-on experience with Google Ads and Google Analytics., • Proven success managing key accounts and driving revenue growth., • Demonstrated leadership in managing or mentoring teams., • Excellent communication and data analysis skills to inform business decisions. Salary: £30,000 – £45,000