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Location Powderham, Devon Terms Full Time / Permanent Days Typically MondayFriday, including two Sundays per month, with additional evening work required during peak seasonal periods Annual Leave 30 days per year Pension Eligible to join the company pension scheme Salary Band 4 (£30,000 - £35,000) As Powderham embarks on the growth phase of its 5-year strategic plan, we are investing in our future by expanding our management team to help deliver this exciting vision for the future. These roles will play a key part in expanding and supporting our established team, working closely with an experienced and supportive senior leadership group. Purpose The Attraction Manager will lead the day-to-day operational management of Powderhams visitor attraction. As a member of the Senior Management Team, the Attraction Manager will play a key role in planning, coordinating and delivering the operational activities that support the smooth running of the site and the achievement of organisational goals. Reporting to the Heritage Manager, the Attraction manager will manage visitor services, gardens, guides, and volunteers, ensuring high standards of customer service, presentation, safety and engagement across all visitor facing areas. The role is focused on operational delivery, ensuring that every aspect of the visitor experience runs efficiently, safely, and in line with Powderhams heritage and core values. Key Responsibilities Attraction Operations Manage the daily operation of the visitor attraction including the Castle, gardens and grounds ensuring smooth visitor flow, safety and an excellent visitor experience Manage the scheduling, staffing and performance of the visitor services, gardens, guides, and volunteer teams Work with the Castle Manager on maintenance and collection care, and furniture moves to minimise operational disruption As a member of the Facilities Committee, work with the Castle Manager to ensure compliance with health and safety, safeguarding, risk assessments and emergency plans Contribute to continuous improvement in operations, visitor satisfaction and team development Guide Management Manage and support the team of guides to deliver engaging and accurate talks, talks and interpretation Ensure that all guides are trained in customer service, storytelling, and historical knowledge Manage the scheduling of tours and guide availability to meet visitor demand Work with the Guide and Interpretation coordinator to maintain accuracy and consistency in interpretive content and tour delivery Monitor feedback from visitors and guides to enhance to the overall experience Offer specialist tours on request Volunteer Management Manage volunteer engagement across the attraction, ensuring volunteers are welcomed, valued, and effectively integrated into the attraction Carry out recruitment, induction and training of volunteers Develop and maintain a positive and inclusive volunteer culture, recognising contributions and supporting development Ensure volunteers are briefed on health, safety and safeguarding procedures Maintain volunteer records and ensure effective communication with all volunteer groups Gardens Management Line manage the Garden Manager to ensure high standards of horticultural presentation and maintenance in the Walled Garden Work with the Heritage Manager and Gardens Manager in the reinstatement to the Victorian Walled Garden into the attraction Support the planning and delivery of seasonal displays, planting scheme and garden interpretation Coordinate gardens operations with events and visitor programming to maximise the visitor experience Ensure the gardens are maintained safely and and sustainably, with due care for heritage and biodiversity Visitor Services Management Line manage the Visitor Services Manager to ensure the team delivers a warm, informed and professional welcome to all the visitors Oversee ticketing, point of sale systems and visitor support Monitor customer service standards, visitor feedback and operational efficiency Support the development of the retail offer and other income-generating opportunities Oversee education and group bookings against target Financial and Administrative Responsibilities Contribute to budget planning, cost control and income monitoring Ensure efficient scheduling and resource allocation to meet operational targets Contribute to reporting on visitor numbers, feedback and operational performance Person Specification Essential Proven experience in attraction or visitor services management within a heritage, museum, tourism or leisure attraction Strong team management skills, with experience managing staff and/or volunteers Excellent communication and interpersonal skills Sound understanding of visitor experience principles and customer service excellence Knowledge of health and safety, safeguarding and risk management in public facing environment Ability to work flexibility including weeks and evenings Desirable Experience working within a heritage or historic house setting Knowledge of horticultural or grounds management First Aid Experience in commercial operations or volunteer engagement Equality, Diversity and Inclusion Policy Powderham is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. Powderham in providing goods and/or services and/or facilities is also committed against unlawful discrimination of customers or the public. Our full EDI policy is available on request. Application Process To apply, please submit a CV. All applications should be submitted through our vacancy page by 12th January 2026. REF-225 722 TPBN1_UKTJ

Are you a passionate Process Engineer looking to work on cutting-edge manufacturing processes within a highly specialised casting environment? Do you thrive on solving complex technical problems, driving continuous improvement, and being at the heart of quality-driven production? If so, this could b

Are you a passionate Process Engineer looking to work on cutting-edge manufacturing processes within a highly specialised casting environment? Do you thrive on solving complex technical problems, driving continuous improvement, and being at the heart of quality-driven production? If so, this could b

In a Nutshell We have a fantastic opportunity for a Planning Manager to join our team within Vistry Cornwall South West, at our Exeter office. As our Planning Manager, you will be reporting into the Head of Planning. As an integral part of the development process you will lead on all matters of planning from early site feasibility studies working with the land team to inform acquisition, through to overseeing the planning process and seeing the site through to delivery working with our delivery and production teams. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Architecture or Planning Degree or Degree in Design, such as, Urban Layout, Landscape, Architectural Technology or; Relevant experience in the industry. Experience working within a residential house builder Knowledge or other design packages (photoshop, JPA designer, sketch-up) Experience or people management and project leading. Able to influence and persuade others to their point of view; Capable of implementing change and of using their initiative; Resilient, positive, confident and assertive but diplomatic; Strong mathematical ability; Able to manage and lead a team; A good communicator/listener; An awareness of the social and environmental impact of your work; Accurate with an eye for detail. Capable of strategic vision Decision making/problem solving/multi-tasking Able to work under pressure, and accept criticism of work Behave in line with our values Willing to work extra to meet deadlines as and when the business needs require it Desirable. MRTPI qualified Achieved or working towards part 3 architect accreditation Achieved or working towards a BSc or an NVQ in Architectural Technology Membership of the (CIAT) Chartered Institute of Architectural Technologists or the RIBA More about the Planning Manager role Developing the planning strategy and leading with the management and co-ordination of a professional consultant team in the promotion of the sites. Leading with stakeholder and LPA engagement. Working with colleagues and partners to ensure that appropriate and viable developments are achieved and delivered at the earliest opportunity. To undertake planning appraisals for these sites making recommendations to the board for investment. To manage the planning elements of the existing sites as required. Appoint and manage a consultant team to produce robust and timely planning applications to the appropriate planning authority. Follow Vistry sign off procedures and gateways for Pre-Planning submission internal sign off and post planning handovers to wider teams. Working alongside other members of the team to ensure that the proposals meet with the business plan. Manage the submission of applications to an agreed programme. Manage applications through the determination process leading with all stakeholder engagement. Providing detailed handovers to the delivery team upon the successful planning determinations. Identify and mitigate against risk and work with colleagues, partners, and stakeholders to manage risk pre-start of each phase. When required, organise, lead/ attend and minute client and /or internal project meetings acting in a professional manner to positively represent Vistry. Resolve problems in collaboration with the project teams and colleagues and share learning to champion continuous improvement and ensure successful delivery of schemes. Promote and represent Vistry when appropriate to maximise development opportunities and the reputation of the company. When required, assess new business opportunities, undertake feasibility work, and prepare 'offer documentation' as required. Network with new and existing clients to identify opportunities to expand the business. Comply with all Group's policies including Health, Safety and Environmental policies. Any other task deemed necessary to the role. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

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