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Food policy jobs in TwickenhamCreate job alerts

  • Waiter / Waitress
    Waiter / Waitress
    16 days ago
    £14–£15 hourly
    Full-time
    London

    Role Purpose The Waiter is responsible for delivering a warm, attentive and consistent guest experience, ensuring that every guest feels welcomed, looked after and valued. This role focuses on building rapport with guests, maintaining strong service standards and working collaboratively with the team to ensure smooth and efficient service. The Waiter plays a key role in creating memorable experiences that encourage guests to return. The “C” Principles The Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Head Waiter / Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Waiter consistently demonstrates: • Guest-focused mindset – prioritises guest experience at all times, • Strong communication – listens actively and communicates clearly, • Positive attitude – creates an engaging and welcoming atmosphere, • Attention to detail – ensures accuracy and consistency in service, • Teamwork – supports colleagues and contributes to smooth service, • Organisation – manages their section effectively, • Resilience – performs well during busy service periods Key Responsibilities Guest Experience & Service Delivery • Deliver friendly, attentive and professional service to all guests, • Build rapport and create a welcoming, engaging experience, • Take orders accurately and confidently, • Ensure guests feel looked after throughout their visit, • Anticipate guest needs and respond proactively Service Standards & Execution • Maintain high standards of service, presentation and professionalism, • Ensure food and drinks are served correctly and efficiently, • Follow company service steps and procedures consistently, • Manage timing of service to ensure a smooth guest journey Section Management • Take responsibility for a section during service, • Ensure tables are clean, organised and ready for guests, • Monitor guest needs and maintain awareness of the section at all times, • Support smooth transitions between courses and table turns Teamwork & Communication • Communicate clearly with BOH and FOH teams, • Support runners, head waiters and managers during service, • Contribute to a positive, respectful and team-focused environment, • Ask for support when needed and offer help to others Organisation & Cleanliness • Maintain cleanliness and organisation of the floor and service areas, • Support opening and closing duties, • Ensure stations are stocked and ready for service, • Follow hygiene and presentation standards at all times Compliance & Standards • Follow all company policies and procedures, • Maintain awareness of allergens and dietary requirements, • Ensure responsible service of food and beverages, • Uphold professional appearance and conduct Problem Solving • Respond calmly and professionally to guest requests or concerns, • Resolve minor issues independently where possible, • Escalate more complex issues to senior team members, • Maintain composure during busy periods

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  • kitchen Chef
    kitchen Chef
    2 months ago
    £14–£16 hourly
    Full-time
    Walton-on-Thames

    We are seeking experienced and dynamic Head Chef to lead our culinary team in delivering expertise ,dinning experiences.The ideal candidate will possess strong leadership skills ,extending opportunity to oversee all aspects of kitchen operations ,ensuring high standards of food quality ,safety ,and service are maintained consistently .The Head Chef will play a pivotal role in shaping the menu ,managing staff, and upholding the organisation's reputation for excellence . • Lead and supervise the kitchen team,including chefs and kitchen assistants,fostering a collaborative and motivated environment, • Develop innovative menus that reflect current culinary trends while catering to customers preferences, • Oversee food production processes ,ensuring dishes meet quality standards and are prepared effectively, • Menage food safety protocols in compliance with health regulations and organisational policies, • Coordinate with suppliers to ensure timely procurement of ingredients and kitchen supplies, • Monitor stock levels ,control waste ,and optimise inventory management, • Train staff on food preparation techniques ,safety ,procedures ,and service standards, • Maintain cleanliness and organisation within the kitchen area at all times, • Assist in serving guests during peak times or special events as required, • Ensure consistent delivery of excellent hospitality experience through effective team management Expirience • Proven supervising experience within a professional kitchen environment, • Extensive background in food production ,cooking and food preparation techniques, • Demonstrable leadership skills with experience managing a diverse culinary team, • Strong knowledge of food safety standards and regulations in a hospitality setting, • Previous restaurant experience is highly desirable ,with familiarity in high-volume or fine dining establishments preferred, • Experience in menu development and culinary innovation is advantageous, • Excellent organisational skills with the ability to manage multiple priorities under pressure, • A background in hospitality or serving roles is beneficial but not essential /;however ,understanding guest service is important for maintaining high standards

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