Description Gaucho are looking for an enthusiastic and experienced Head Receptionist to join one of our Gaucho teams! The ideal Head Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests, and be a Gaucho ambassador. We are looking for someone with previous Head Receptionist experience, and experience managing a team. Key responsibilities of the Head Receptionist • To work with or develop suitable strategies & reservation that optimise restaurant capacity, • To regularly review adherence to all agreed systems and correct where necessary, • Floor plan and section management with recordable history of section allocation, • Allocate tasks to members of the team adjusting according to service requirements, • Collation of guest database through accurate records and database systems, • Staffing Levels managed including costed rotas, holiday management and productivity management, • To understand and pro-actively work towards all cover growth targets for the business Requirements for Gaucho Head Receptionist • Previous experience as a Head/Senior Receptionist, • Enthusiasm for hospitality, and a fast-paced working environment, • A warm and hospitable personality, • Strong leadership skills Training and benefits • 50% off your bill at all Gaucho and M Restaurants, • Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform, • Training in the Rare L.A.B, • Career development and training, • Staff food breakfast and lunchtime of every day worked
This Position is only available to candidates with a valid UK work permit. Located in Teddington, Greater London, Tw118hg. We’re seeking a talented Chef de Partie to join our team. The position requires at least 1-2 years experience working in a kitchen using fresh ingredients. Our ideal candidate has: Previous experience as a Demi or Chef de Partie in a high volume operation. Strong culinary skills and a love of great food. Ability to thrive in a fast-paced, friendly productive environment. Very high standards of cleanliness and organisation. Leadership ability, we need people who our junior chefs will look up to and that want to progress. Eagerness and willingness to learn and develop. Experience in a Fine Dining kitchen is advantageous. Ability to produce dishes to a high standard. Passionate and ambitious to learn. To be able to run a section within the kitchen by themselves during a busy service. Benefits: Competitive salary, plus tips. Weekly pay and you will be paid for every hour you work. Working with fresh, seasonal ingredients. Potential for you to have input into the menu which changes often, to keep you interested and motivated to learn new things. Staff food when on duty. Friendly family environment. Working for an established business. Working 45 hrs per week. Extra hours can be made available for those that want the extra hours. Closed on bank holidays. Yearly pay review. Private pension scheme (optional). Progression opportunities. Full time contract. Staff parties. Staff discounts. Beyond skills we are looking for heart and personality and for a real passion for everything hospitality.
Sugar Cane Bar, a vibrant and lively cocktail bar in SW11, is looking for a Part-Time (Sous Chef/Cook level) to join our kitchen team. We’re a fast-paced operation with a strong reputation for quality food and a laid-back, fun atmosphere. If you thrive under pressure and take pride in your craft, this could be the right fit for you. What We’re Looking For: We're after someone experienced, reliable, and professional. A self-starter who can work independently, lead others when needed, and maintain high standards from prep to plate with cooking experience and a solid background in afro Caribbean cuisine The ideal candidate will have a strong background in food production and preparation, with a keen eye for detail and a commitment to delivering high-quality dishes. As a Chef, you will be responsible for overseeing kitchen operations, managing a team of kitchen staff, and ensuring that all food safety standards are met. Your leadership and culinary expertise will play a vital role in creating an exceptional dining experience for our guests. Key Responsibilities: · Prepare bespoke meals and meals to go with a focus on quality, presentation, and consistency · Support menu design and food innovation that aligns with seasonal ingredients and bar promotions · Take ownership of inventory control, ensuring timely ordering, minimal wastage, and effective stock rotation · Enforce health & safety compliance and food hygiene standards in line with UK regulations · Manage and motivate other team members, assisting in training and maintaining kitchen discipline · Ensure food preparation and service meet speed and quality targets, even during peak times KPIs (Key Performance Indicators): · Food Waste Control: Maintain food wastage under 5% weekly through efficient prep and rotation · Stock Accuracy: Achieve 98%+ stock accuracy in weekly inventory checks · Dish Consistency: 95%+ customer satisfaction on food quality (based on feedback and service reviews) · Order Turnaround Time: Average food prep/service time under 12 minutes during peak hours · Health & Safety Compliance: Zero major hygiene violations; minimum quarterly internal compliance audits · Team Leadership: Maintain positive kitchen morale; contribute to new staff onboarding and skill development · Menu Contribution: At least 1 seasonal menu suggestion or update per quarter Ideal Candidate Will Have: · Experience in fast-paced kitchens (bar/restaurant background preferred) · Proven experience in Afro-Caribbean cuisine and ability to adapt dishes quickly · Strong grasp of food hygiene standards (Level 2 or 3 certification desirable) · Ability to work under pressure in a fast-paced environment while maintaining attention to detail · Experience managing small kitchen teams or mentoring junior chefs · Organised and methodical with good communication skills · Lives locally or within easy reach of SW11 “We are interested in every candidate who is eligible to work in the United Kingdom, we are not able to sponsor visas.” Benefits: · Company pension · Employee discount Schedule: · Day shift · Night shift · Weekend availability Work Location: In person Job Types: Part-time, Permanent Benefits: Company pension Discounted or free food Employee discount Work Location: In person
Barista Full-Time / Part-Time Join CA Japanese Pancakes in London! We’re looking for an experienced Barista to join our team at CA Japanese Pancakes, a dynamic and growing brand known for quality and creativity. What We Offer: Full-time (40 hours per week) or Part-time positions available 13 per hour + 13.50% service charge Yearly pay review Free food and drinks during shifts 50% discount on food and drinks when off duty If you’re passionate about coffee, love working in a friendly team, and want to be part of an exciting brand, we’d love to hear from you! Apply now and join us on this journey!
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.