Full time customer service jobs in MordenCreate job alerts

We are seeking an experienced and motivated General Manager to lead the day-to-day operations of our busy pub. This pivotal role requires a hands-on leader with a passion for hospitality, a strong commercial mindset, and a proven track record of creating outstanding customer experiences. You will be responsible for delivering exceptional service, driving sales, managing a high-performing team, and ensuring the venue operates efficiently, safely, and profitably, while inspiring teams to achieve operational excellence and business growth. Key Responsibilities • Oversee comprehensive pub operations, including bar, food service, events, and customer service., • Lead, motivate, and develop a high-performing team, including managers, supervisors, and front-line staff., • Manage recruitment, training, scheduling, and performance of all employees., • Uphold exceptional standards of service, cleanliness, and venue presentation., • Monitor and manage financial performance, including sales, labour costs, stock control, and profitability., • Develop and implement strategies to achieve revenue and profit targets., • Ensure strict compliance with licensing laws, health & safety regulations, and company policies., • Professionally manage customer feedback and resolve issues effectively., • Plan and execute promotions and marketing initiatives to drive footfall and revenue., • Cultivate strong relationships with suppliers and the local community. Requirements • Proven experience as a General Manager, Pub Manager, or senior Hospitality Manager., • Demonstrated strong leadership and people management capabilities., • Exceptional communication and customer service skills., • Robust financial and commercial acumen., • Experience in managing stock, budgets, and labour costs effectively., • Thorough knowledge of licensing regulations and health & safety standards., • Ability to thrive and make effective decisions in a fast-paced environment., • Personal Licence Holder (desirable, but not essential). What We Offer • Competitive salary and bonus scheme., • Opportunities for career development and progression., • Staff discounts and employee benefits., • Supportive and dynamic working environment., • Ongoing training and professional development.

Join Our Founding Team: Nail Technician Needed for Brand-New Salon! Are you a talented and passionate Nail Technician looking for a fresh opportunity? We are opening a stunning, brand-new nail salon this October 2026, and we’re looking for creative professionals to be part of our founding team. This is your chance to work in a modern, beautifully designed space with top-of-the-line equipment and a supportive, growth-focused environment. What You'll Do • Provide high-quality nail services, including manicures, pedicures, gel polish, and acrylic/hard gel extensions., • Create custom nail art and stay up-to-date with the latest industry trends and techniques., • Deliver an exceptional and relaxing client experience from welcome to checkout., • Maintain a pristine, hygienic, and organized workstation in strict compliance with health and sanitation standards., • Help build and maintain a loyal client base for our exciting new location. What We’re Looking For • A certified/licensed Nail Technician with years of experience (both seasoned pros and eager newer techs are welcome to apply!)., • Proficiency in gel and acrylic application, shaping, and basic-to-advanced nail art., • A spectacular eye for detail and a genuine passion for nail care., • Excellent communication and customer service skills., • A team player who is excited to help launch and grow a new local business. What We Offer • Competitive base pay plus commission and tips (W-2 or Booth Rent options available—adjust as needed)., • A brand-new workspace stocked with premium polishes, tools, and ventilation systems., • Flexible scheduling options to support your work-life balance., • Opportunities for ongoing training, product education, and professional development., • A positive, collaborative, and drama-free work culture. How to Apply We are conducting interviews now to secure our team ahead of our grand opening! If you are ready to elevate your career and grow with us from day one, we would love to see your work. Please send your resume and we will in be in touch for a meeting. Come make your mark—we can't wait to meet you!

Company: The Pot London Location: London Type: Self-employed opportunity Pay: Commission, bonuses and future retainer potential Start Date: Immediate / Pre-launch stage The Pot London is building its first London ambassador team, and we are looking for one confident, experienced person to come in early as a Founding Area Lead. This opportunity is for someone who can sell, lead, recruit and build momentum. The Pot London is a fresh weekly meal subscription service delivering proper home-style food to households, offices, care homes and local businesses across London. We are now building our first sales and ambassador team to help grow pre-orders, business accounts and local awareness. This is not a normal flyer role. This is an opportunity to help build the first team behind a growing London food brand. What You’ll Be Doing You will help The Pot London grow by: • Promoting our meal subscriptions to households and businesses, • Approaching offices, salons, clinics, nurseries, gyms, care homes and local businesses, • Helping secure paid pre-orders, subscription sign-ups and business enquiries, • Introducing our corporate lunch packages and tasting boxes, • Helping recruit and support new brand ambassadors, • Helping ambassadors understand the script, the offer and the correct customer approach, • Tracking leads, referrals and results so opportunities can be followed up properly, • Helping The Pot London build strong local coverage across London Who This Is Great For This opportunity would suit someone aged 18+ who is confident, organised and comfortable speaking to new people. It could be a great fit for: • Someone with sales, field sales or promotions experience, • Someone who has worked in recruitment, events, hospitality, customer service or team leadership, • A confident self-starter who wants flexible earning potential, • Someone who wants to get involved early with a growing London brand, • Someone who enjoys speaking to both households and businesses, • Someone who is good at motivating others and building a team You do not need to be perfect. You do need confidence, consistency, good communication and the ability to follow up properly. Earning Structure This is a self-employed, commission-based opportunity during the first stage. For the first 4–6 weeks, you will earn through: • Your own customer sign-ups, • Business accounts you bring in, • Corporate tasting box bookings, • Approved ambassador referrals, • Performance bonuses linked to confirmed results After the first 4–6 weeks, we will review performance. If you have shown strong results, professionalism and leadership potential, you may be offered a confirmed Area Lead position. A confirmed Area Lead position may include: • A monthly base retainer, • Team override commission, • Recruitment bonuses, • Continued personal sales commission The starting retainer will depend on performance, team activity and confirmed results. What We’re Looking For We are looking for someone who is: • Confident speaking to people face-to-face, • Comfortable approaching businesses and introducing the brand professionally, • Reliable with communication, • Able to follow up leads properly, • Able to recruit, encourage and support other ambassadors, • Professional and respectful, • Self-motivated, • Serious about earning and growing with the brand Important This is a self-employed opportunity. You choose your own schedule and approach, but all promotion must be professional, honest and respectful. We do not allow: • Pressure selling, • Misleading claims, • Harassment, • Spamming, • Aggressive behaviour How to Apply Please send a short message with: • Your name, • The area of London you can cover, • Any sales, promotion, recruitment, customer service or leadership experience you have, • Whether you are comfortable approaching businesses, • Whether you are comfortable helping recruit ambassadors, • When you can start We are looking for someone who can move quickly, take initiative and help build something from the ground up. The first people in will have the biggest opportunity to prove themselves.

Senior Barber – K&K Tonsorial Parlour Location: London Clapham junction Position: Full-time / Part-time Experience Required: Minimum 3 years (professional barbershop experience) About Us At K&K Tonsorial Parlour, we pride ourselves on delivering a refined, luxury grooming experience rooted in tradition with a modern edge. Our space blends classic barbering with contemporary style, offering clients not just a haircut, but a tailored experience. We aim to create an environment where craftsmanship, attention to detail, and client care are paramount. The Role We are seeking a highly skilled Senior Barber to join our team. This is an opportunity for a professional who is passionate about their craft, takes pride in precision, and delivers exceptional customer service. Key Responsibilities • Deliver high-quality barbering services to a premium standard, • Execute skin fades, precision scissor cuts, and traditional clean shaves with confidence and consistency, • Provide expert consultations tailored to each client’s style and needs, • Maintain excellent hygiene and cleanliness standards at all times, • Build and retain a loyal clientele through outstanding service, • Contribute to the professional and welcoming atmosphere of the shop Requirements • Minimum 3 years of professional barbering experience, • Strong expertise in:, • Skin fades, • Scissor cutting techniques, • Traditional hot towel / clean shaving, • Well-spoken, professional, and personable, • Strong attention to detail and pride in your work, • Reliable, punctual, and team-oriented, • A passion for grooming, style, and continuous improvement What We Offer • Opportunity to work in a high-end, design-led barbershop, • A supportive and professional team environment, • A growing brand with a strong identity and loyal clientele, • A unique workspace including our exclusive client lounge experience, • Competitive pay (based on experience) Ideal Candidate You are not just a barber—you are a craftsman. You understand the importance of presentation, client experience, and consistency. You take pride in delivering sharp finishes, clean blends, and a service that keeps clients coming back.

Are you passionate about making high-quality coffee in a fast-paced, friendly environment? We’re looking for a skilled barista to join our team in Wapping! About the Role: We have a full-time position available. As a barista, you'll be responsible for crafting top-notch coffee, delivering excellent customer service, and keeping things running smoothly. What We’re Looking For: Minimum 1 year of experience in a high-volume, speciality coffee environment Strong espresso and milk-steaming skills, with basic latte art ability A positive, confident, and open-minded attitude Excellent communication skills and a proactive approach to problem-solving Ability to work efficiently with great attention to detail and cleanliness Availability to work on weekends What We Offer: Training, support, and opportunities for career progression A chance to grow your coffee knowledge and leadership skills Paid meals and drinks on shift A fun, engaging, and supportive work environment If you love brewing amazing coffee and creating memorable customer experiences, we’d love to hear from you!

Job Ref: HON1026 Branch: Honi Poke Battersea Location: close to Fulham Broadway station Salary/Benefits: £13 – £13.50 per hour, depending on experience Contract type: Permanent Hours: Full Time Shift pattern: 07 AM - 10 PM Hours per week: 35 - 45 Posted date: 29/05/2026 Closing date: 12/07/2026 Join the Honi Poke family and help lead one of our grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for a Supervisor in with hospitality or food retail experience (fast-casual, café, grab-and-go, or takeaway preferred) who's hands-on, organised, and great with people. You'll help keep the store running smoothly, support and motivate your team, and ensure every customer has an amazing experience. If you're positive, energetic, and passionate about fresh food, this role is a perfect step to grow your leadership skills while helping Honi Poke deliver consistently excellent service across our stores. That's the way we bowl! Key Responsibilities • Support the Assistant Manager and General Manager with daily store operations., • Ensure service is fast, friendly, and efficient in a busy store., • Maintain high standards of food quality, hygiene, and customer experience., • Lead and motivate your team during shifts to deliver excellent customer service., • Assist in training new team members and supporting staff development., • Keep the store running smoothly and help create a positive, fun, and supportive workplace culture. What We Offer • £13 – £13.50 per hour, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme support for your wellbeing, • Ongoing training and career development within a growing brand, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Bring your energy, leadership, and passion to Honi Poke and help us become the go-to poke destination. Apply today, we can't wait to welcome you to the family!

Experienced Barber Wanted in East Croydon We are seeking a highly skilled and professional barber to join our busy shop located in the heart of East Croydon. We pride ourselves on offering top-quality services and are looking for a candidate with at least 3 years of experience to join our friendly team. Requirements: • Fully proficient in all aspects of modern and traditional barbering, including fades, scissor cuts, wet shaves, and beard grooming., • Consistent high standard of work with great attention to detail., • Reliable, punctual, and well-presented., • Excellent customer service and communication skills (English speaking)., • Ability to work well in a fast-paced environment. Position Details: • Schedule: Minimum of 5 to 6 days a week., • Location: East Croydon, London (close to public transport). What We Offer: • Busy location with high footfall and a steady client base., • Great working environment and supportive team., • Very competitive pay structure (Salary or Commission-based, to be discussed based on experience). If you are an ambitious and skilled barber looking to advance your career in a dynamic environment, we want to hear from you. Apply now!

Supervisor / Floor Manager – Immediate Start Available Maiella is a family-run Italian Caffetteria & Bistrot located in Wandsworth, inspired by the authentic flavours and hospitality of Abruzzo, Italy. We are passionate about delivering outstanding food, exceptional service, and creating memorable experiences for our guests. We are currently looking for an experienced and driven Supervisor / Floor Manager to join our growing team. This is not just a management role. We are looking for someone who leads by example, works alongside the team during service, motivates staff, improves operations, and helps us grow the business. What we offer: Competitive salary based on experience and performance Performance-based bonuses Excellent opportunities for career progression The chance to make a real impact on the growth of the company Staff meals and coffee during shifts Staff discounts when dining with us Friendly and supportive working environment No late-night closing shifts Key Responsibilities: Lead and manage daily front-of-house operations Ensure exceptional customer service at all times Train, motivate and develop team members Maintain high service standards and attention to detail Support recruitment and onboarding of new staff Monitor staff performance and productivity Increase customer satisfaction and encourage repeat business Work closely with ownership to improve operations and drive growth Handle customer feedback and resolve issues professionally Ensure smooth communication between front and back of house We are looking for someone with: Previous experience as a Floor Manager, Restaurant Manager or Senior Supervisor Strong leadership and people management skills A hands-on approach and willingness to work alongside the team Excellent communication and organisational abilities Passion for hospitality and customer service Commercial awareness and a growth mindset Ability to perform in a fast-paced environment Positive attitude, professionalism and reliability Fluent English (Italian is a plus) If you are ambitious, passionate about hospitality, and want to be part of a growing Italian business where your contribution truly matters, we would love to hear from you. Job Types: Full-time, Permanent Schedule: 5 hours shift 8 hour shift 10hour shift Day shifts Weekend availability Supplemental Pay Types: Performance Bonus Tips Apply now and become part of the Maiella family.

BARBER WANTED We are looking for a talented and reliable Barber to join our growing team. The ideal candidate will: • Have experience in all aspects of men's haircuts and grooming, • Deliver excellent customer service, • Be professional, friendly and passionate about their work, • Be confident working independently and as part of a team, • Hold relevant barbering qualifications (preferred but not essential with proven experience) What we offer: • Flexible working arrangements, • Established and growing client base, • Friendly and supportive working environment, • Excellent earning potential Whether you're an experienced barber looking for a new opportunity or a talented barber ready to take the next step in your career, we'd love to hear from you. For more information or to apply, please contact us directly.

skilled professional who cuts, styles, and grooms clients' hair and facial hair. Their responsibilities include providing haircuts, beard trims, shaves, and grooming advice while ensuring a clean and comfortable experience for customers. Barbers maintain hygiene standards, sanitize tools and equipment, and stay updated on current haircut and styling trends. Strong communication, customer service, and attention to detail are important skills for building client relationships and delivering high-quality grooming services.

Senior Dog Groomer – Full-Time (9am–6pm) Location: Cooper’s Gang, 833 Fulham Road, SW6 5HQ London, Cooper’s Gang is a luxury dog grooming, wellness, and boutique salon offering premium services including Asian Fusion grooming, handstripping, ultrasonic teeth cleaning, and spa treatments. We are passionate about providing an exceptional grooming experience for our four-legged clients and their owners. We are seeking a talented and experienced Senior Dog Groomer to join our growing team. This is a full-time role in a premium, appointment-only environment where your skills and creativity will shine. Working Hours & Rota all to be agreed together • Full-time, 5 days per week, • Shift: 9:00 AM – 6:00 PM, • Rota: Flexible rotation covering 7 days a week; some weekends may involve working together with another groomer to cover peak demand. All to be agreed together. Example schedule (rotates weekly): • Mon, Wed, Fri → solo or shared, • Tue, Thu → solo, • Sat → both groomers on duty, • Sometimes Sun → solo, rotating with colleague Key Responsibilities • Perform high-quality grooming, styling, and spa treatments for dogs of all breeds., • Deliver a luxury client experience in line with Cooper’s Gang standards., • Maintain cleanliness and safety of grooming areas., • Mentor junior staff and assist with training where needed., • Advise clients on coat care, grooming, and wellness treatments. Requirements • Minimum 3–5 years of professional dog grooming experience, ideally in a premium or boutique salon., • Expertise in breed-specific grooming and advanced techniques (handstripping, scissoring, Asian Fusion)., • Confident in handling dogs of all sizes and temperaments., • Excellent communication and customer service skills., • Passion for pet wellness and high standards of care. Benefits • Competitive salary, commensurate with experience., • Work in a luxury, appointment-only salon with state-of-the-art facilities., • Opportunities to specialize in advanced grooming and spa treatments., • Friendly, supportive team environment., • Training and development in premium grooming techniques., • End-of-year bonus – At Cooper’s Gang, we celebrate our team’s achievements. Eligible team members receive a year-end bonus as a thank you for their contribution. How to Apply: Please send your CV and a portfolio of your grooming work. Include a brief cover letter explaining your experience and why you would love to join Cooper’s Gang.

Cleaning Express is looking for reliable and detail-oriented cleaners to join our growing team in ALL AREAS of London. We have both full-time and part-time opportunities available cleaning private homes. If you enjoy cleaning, take pride in your work, and want flexible hours, we'd love to hear from you. Why work with Cleaning Express? • Earn £15.00 - £15.85 per hour + tips, • Flexible working hours to fit around your lifestyle, • Work close to where you live, • Regular and reliable cleaning work, • No registration fees, • No platform fees, • No key deposits, • Friendly and supportive office team, • Be your own boss and work independently What we're looking for: • Previous cleaning or housekeeping experience preferred, • High standards and attention to detail, • Reliable, honest, and trustworthy, • Friendly and professional attitude, • Good communication skills, • Willingness to learn and provide excellent customer service Your duties will include: • General house cleaning, • Dusting, vacuuming, and mopping, • Kitchen and bathroom cleaning, • Changing bed linen when required, • Occasional ironing All cleaning products and equipment are provided by the client. You will work as a self-employed cleaner and must have the right to work in the UK. Apply today and a member of our recruitment team will contact you to discuss the next steps. Our recruitment team speaks Russian, Ukrainian or Lithuanian.

Join our friendly team as a Front of House Team Member at our Ice Cream Parlour in Clapham Common SW4 0JE. We are seeking an enthusiastic individual with a passion for food to serve our delicious gelato to customers. Key Requirements: • Previous experience as an ice cream seller or barista for at least 6 months., • Excellent customer service skills and a friendly attitude., • Motivated, highly punctual, and reliable, with good customer care. What We Offer: • A good higher the average salary., • Two days off per week., • Comfortable 8-hour shifts with a 30-minute break., • 50% staff discount., • A young, friendly team environment. If you are a passionate and customer-focused individual looking for a dynamic role, we encourage you to apply!

Beauty Clinic Prazzini is looking for an experienced and passionate Beauty Therapist to join our growing team in Battersea, London (SW11 3JS). Requirements: • NVQ Level 2 and Level 3 Beauty Therapy qualification (Level 4 is an advantage), • Previous experience in a beauty clinic or salon environment, • Excellent customer service and communication skills, • Professional, reliable, and well-presented, • Ability to work independently and as part of a team We Offer: • Part-time or full-time position, • Competitive salary based on experience, • Friendly and supportive working environment, • Opportunities for training and career development If you are passionate about beauty, skincare, and providing exceptional client care, we would love to hear from you. Location: Beauty Clinic Prazzini, Battersea, London SW11 3JS To apply, please send your CV and a brief introduction outlining your experience.

Key Responsibilities Oversee the day-to-day running of the café. Lead, motivate, and develop a team of front-of-house and kitchen staff. Deliver outstanding customer service and ensure a positive guest experience. Manage staff scheduling, recruitment, training, and performance. Monitor stock levels, place orders, and control costs. Ensure food safety, hygiene, and health & safety standards are consistently maintained. Handle cash management, daily reporting, and operational administration. Drive sales and support local marketing initiatives.

Do you have a passion for creating beautiful nails and delivering exceptional client experiences? Join our stunning high-end, modern Beauty Lounge in the heart of Battersea, just a 5-minute walk from Clapham Junction Station. We are seeking an experienced Nail Technician to join our amazing team. What we offer: • A gorgeous, modern, contemporary, heated/air-conditioned beauty lounge, • Friendly and supportive team, • Fully equipped and professional workspace, • Discounted treatments, • Career progression opportunities, • Team socials, • Safe work environment, • Staff kitchen with seating area What we're looking for: • A fully qualified Nail Technician with a minimum of 1 year’s experience in the beauty industry, • Skilled in BIAB, gel manicures, pedicures, and nail extensions, • Able to perform Russian manicures, • Confident in nail prep, cuticle work, shaping, and finishing to a high standard, • Nail art skills are highly desirable, • Strong attention to detail and commitment to quality, • Ability to engage with clients, understand their preferences, and provide tailored recommendations, • Excellent communication and interpersonal skills, • Ability to build and retain a loyal client base, • Friendly, outgoing personality with a proactive approach to client care, • High standards of hygiene, grooming, and presentation, • Reliable, punctual, and professional at all times, • Committed to maintaining a clean, sanitary workspace following all sterilisation protocols, • Willingness to assist with general salon cleanliness, • Ability to handle client enquiries and feedback professionally, maintaining the salon’s 5★ reputation Responsibilities: • Provide exceptional customer service by warmly greeting clients and ensuring a welcoming experience, • Perform high-quality nail treatments including BIAB, gel nails, pedicures, and extensions, • Deliver precise nail prep, shaping, and finishing, • Maintain a clean and organised workstation, • Stay up to date with the latest nail trends and techniques, • Assist with content creation (social media, photos, videos of work), • Please provide examples of your work or a link to your social media/portfolio for us to assess your suitability for the role. Pay: £12-14 per hour

Join our team as a nail technician at a bustling salon. We are looking for a skilled professional to provide exceptional nail services to our clients. You will be responsible for manicures, pedicures, and nail art, ensuring high-quality customer care in a vibrant and welcoming environment. Responsibilities: • Perform manicures and pedicures according to client preferences, • Maintain a clean and hygienic workspace, • Stay updated on the latest nail trends and techniques, • Provide excellent customer service and build lasting client relationships Requirements: • Proven experience as a nail technician, • Strong understanding of nail care techniques, • Excellent communication and interpersonal skills, • Attention to detail and creativity

Alma is a warm, vibrant, and welcoming coffee shop in the heart of Battersea. We’re passionate about serving exceptional coffee, delicious food, and creating a cozy atmosphere where our customers feel right at home. With a strong focus on great service and quality, we’re dedicated to delivering an outstanding experience every day. Are you a coffee lover with a friendly, customer-first attitude? We’re looking for a Barista/Waitress to join our team and help us continue to grow. In this role, you’ll craft beautiful coffee beverages, provide attentive service, and contribute to the smooth and enjoyable experience our customers expect at Alma. Responsibilities: • Prepare and serve a wide range of coffee drinks, including espresso-based beverages, lattes, cappuccinos, and more., • Take customer orders while offering warm, efficient, and attentive service., • Operate coffee machines, grinders, and other equipment with skill and care., • Maintain a clean, organized, and hygienic workspace, including regular equipment and surface cleaning., • Accurately handle and process customer payments., • Engage with customers to ensure they feel welcomed and well looked after., • Work collaboratively with the team to ensure smooth and efficient daily operations. Requirements: • Previous experience as a barista or waitress is preferred., • A genuine passion for coffee and a willingness to learn and grow., • Outstanding customer service and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Strong attention to detail and commitment to cleanliness., • Positive, friendly, and team-oriented attitude., • Flexibility to work a variety of shifts, including weekends and holidays. Benefits: • Competitive hourly wage plus service charge., • Training and development to grow your coffee-making skills., • A friendly, supportive, and inclusive team environment., • Free lunch and drinks during your shift., • Opportunities for growth and advancement within the café. If you love coffee, enjoy connecting with people, and want to be part of a passionate team, we’d love to hear from you!

Prezzemolo & Vitale is looking for an Assistant Store Manager with outstanding customer service, people management, time keeping, problem solver. We only consider candidates with proven experience in the same field. Monthly payment. Italian and English languages.

We are looking for a motivated and results-driven Sales Assistant to join our team. In this role, you will be responsible for driving sales, managing accounts, assisting team and providing excellent customer service. The ideal candidate is customer-oriented detail-oriented, proactive, and thrives in a dynamic environment. Requirements: ​ ​•​2+ years in food industry ​•​Strong negotiation and communication abilities ​•​Ability to work independently, willingness to travel, work under pressure. Benefits: ​•​Competitive salary + commission structure ​•​Flexible working options More information will be provided after applying.

We are seeking a dynamic and dedicated individual capable of managing the daily operations of a cafe and brunch establishment. The ideal candidate will demonstrate strong leadership and excellent customer service skills. You will be responsible for ensuring all food and hygiene regulations are adhered to meticulously and maintaining high standards across the board. Key Responsibilities: • Organize and schedule staff shifts efficiently., • Provide exceptional customer service and drive sales through effective upselling techniques., • Lead by example, setting the standard for other staff members., • Collaborate on new business initiatives and menu updates., • Manage relationships with food and drink suppliers., • Conduct weekly stock checks and place orders as needed., • Ensure compliance with company policies regarding cash, equipment, and property., • Oversee cleaning operations to maintain a safe and hygienic working environment., • Train staff to uphold company standards., • Work closely with management to develop strategies for increasing sales. Position Details: • Job Type: Full-time, • Salary: £36.000 plus bonus

The Role As a Pub Supervisor, you’ll play a key role in leading the front of house team within a busy, fast-moving pub environment. You’ll help create a welcoming atmosphere, ensure smooth day-to-day service, and support both the team and management in delivering an excellent customer experience. This position is ideal for someone who enjoys working under pressure, leads by example, and is looking to build a long-term career in hospitality. Key Responsibilities • Overseeing daily front of house and bar operations, • Supervising and supporting the team throughout busy service periods, • Delivering outstanding customer service and ensuring guests have a positive experience, • Assisting management in maintaining high service standards and smooth team organisation, • Training and mentoring new and existing staff members, • Ensuring the pub, bar, and customer areas are clean, organised, and presented to a high standard, • Maintaining strong communication between bar staff, floor staff, and kitchen teams, • Supporting stock management, bar setup, and general bar service duties, • Handling customer queries and resolving issues professionally when needed What We’re Looking For • Strong leadership and teamwork skills, • Excellent communication and customer service abilities, • A positive, reliable, and hardworking attitude, • Ability to remain calm and efficient in a busy pub environment, • Previous experience in hospitality, bar service, or a supervisory role preferred, • Good knowledge of bar operations, drink service, and customer interaction, • Someone motivated to progress and grow within an expanding business What We Offer • Competitive pay depending on experience, • Opportunities for career growth and internal progression, • Supportive and approachable management team, • A stable and growing business with long-term development opportunities, • A friendly team-focused working environment

Babylon 76-78, a vibrant Cafe-Bar-Restaurant, is seeking enthusiastic and dedicated Waiting Staff to join our dynamic team. We have opportunities for both part-time and full-time roles. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience. We are looking for individuals who are: • Friendly and approachable, creating a welcoming atmosphere for all., • Hardworking and efficient, thriving in a fast-paced environment., • Passionate about delivering great customer service and exceeding expectations. In return, we offer a supportive work environment and attractive benefits, including: • Free food during shifts, • 30% discount for friends and family, • 28 days paid holiday If you are eager to contribute to a lively cafe-bar-restaurant and possess a strong commitment to service, we would love to hear from you.

✨ We’re Hiring! Experienced Nail Technician Wanted ✨ Join our gorgeous, luxury nail salon located in the heart of Abbeville Road, London (SW4)! We are looking for a talented, passionate, and friendly Nail Technician to deliver premium, top-notch services to our lovely clients. 💅 What we offer: • Competitive pay based on experience (plus tips!), • Monthly performance bonus when goals are met 📈, • A beautiful, premium, and supportive work environment, • Opportunity to work with high-quality brands and products, • Flexible working hours and a great work-life balance, • Ongoing support to help you grow your career 🌟 What we are looking for: • Experience in BIAB, acrylic, gel, shellac, and classic manicures/pedicures, • Passionate about delivering exceptional customer service and attention to detail, • A reliable team player with a positive, friendly attitude, • High standards of hygiene and professionalism If you are a talented nail artist ready to showcase your skills in a premium salon vibe, we would love to hear from you! Apply today and join our amazing team!

We looking for barber to join our great team .4 years minimum experience with great customer service service.have the right to work in Uk We be from £130 To £140 a day

✨ We’re Hiring! Nail Technician Wanted ✨ Join our team at SOAK, a luxury beauty salon in SW6 or SW18! We’re looking for a talented and passionate Nail Technician to help us provide top-notch services to our clients. 💅 What we offer: • £16 per hour, • Friendly and supportive work environment, • Opportunity to work with high-quality products, • Flexible hours and great work-life balance 🌟 What we’re looking for: • Experienced in BIAB, gel polish, and classic manicures/pedicures, • Passionate about delivering excellent customer service, • Team player with a positive attitude, • Ability to work in a fast-paced environment If you’re ready to join a growing team and showcase your skills, we’d love to hear from you!

Experienced Bartender (Full-Time) 📍 Dirty Habits Bar – Tooting Broadway Market Job Type Full-time Shifts Flexible shifts including evenings and weekends About the role Dirty Habits Bar is looking for an experienced bartender to join our team. We are looking for someone confident, fast, friendly, and comfortable working in a busy bar environment. You will be responsible for preparing and serving drinks, providing excellent customer service, and helping create a great atmosphere during busy service periods. Key responsibilities Preparing and serving cocktails, spirits, beer, wine, and soft drinks Delivering excellent customer service Handling busy service periods efficiently Maintaining cleanliness and organisation behind the bar Managing stock levels and keeping the bar fully stocked during service Working closely with the front of house team Ensuring guests have a great experience throughout the night What we’re looking for Previous bartending experience is essential Cocktail experience preferred Friendly, confident, and professional attitude Able to work well under pressure in a fast-paced environment Strong communication and customer service skills Reliable and punctual Flexible availability including weekends Location 📍 Dirty Habits Bar – Tooting Broadway Market, London

Join the Family at La Mia Mamma. Our locations: Battersea (SW11 1NP), Chelsea (SW10 9HY and SW3 5EL) Are you passionate about authentic Italian food, culture, and heartfelt hospitality? La Mia Mamma is a celebration of true Italian cuisine and warm, genuine service. Our restaurant brings the flavours, traditions, and soul of Italy right to the heart of London. We are currently looking for Waiters and Waitresses to join our team at La Mia Mamma - Battersea.. If you love making guests feel at home, sharing Italian food stories, and working in a lively, family-style environment, we’d love to meet you. What We’re Looking For • Friendly, energetic, and people-oriented personality, • Previous experience in hospitality, • Fluency in Italian (English required for service), • Excellent customer service skills and a proactive attitude, • Right to work in the UK is essential Your Role Will Include: • Welcoming guests with true Italian warmth and hospitality, • Setting up and maintaining tables with attention to detail, • Explaining our Italian menu and regional dishes with passion, • Taking accurate orders and managing dietary requirements, • Serving food and drinks efficiently and professionally, • Handling payments and closing tables with a smile What We Offer: • Competitive hourly pay up to £14 (including tronc) plus tips, • A fun, supportive, and genuinely Italian working environment, • Opportunities to grow within a well-established hospitality group, • The chance to be part of a close-knit team that truly feels like family

We’re looking for an experienced pest control & proofing engineer with excellent reinstatement knowledge to join our team Pest control and proofing BPCA/RSPH LV 2 certificate in pest management Heat treatment and mouse proofing experience Self-employed contractor status Min. of 40 hours availability required per week Benefits £40.38 to £68 per hour on-site (shift dependent) Branded vehicle and uniform Congestion Charge and ULEZ paid Parts/materials purchasing via our supplier network Opportunity to progress to senior field-based roles About us We’ve been one of London’s largest property maintenance companies for more than 15-years. We have ambitious growth plans, and contracting the best tradespeople is key to our future success. We book thousands of jobs for residential property owners every month. We also work with several well-known commercial clients, mainly in the hospitality sector. We specialise in reactive, hourly rate work and follow-up, remedial work. We do this 24/7, 365 days a year. The role Our team provide a full range of pest control services to residential and commercial property owners. We aim to complete all aspects of a job from investigation to proofing, in a humane and environmentally conscious way. As an Aspect engineer, you’ll source your own parts and materials, carry out pest removal and pest proofing, and quote for any further reinstatement work required. An effective pest proofing solution often requires further works from multiple tradespeople. Our pest control engineers will advise how to stop pest problems from recurring and utilise Aspect engineers from different trades to ensure all pest related damage is repaired and pest proofing is long-lasting. Typical issues may include damage to live wires, drain pipes, plumbing and heating pipes, and roofing. You’ll be provided with confirmed bookings that relate to your specific expertise, on a constant basis. You’ll earn for your time on-site, plus time for parts/materials collection. Typical bookings include: Rodent removal, treatment, and proofing Avian removal, treatment, and proofing Pest proofing advice and consultation Clear communication with customers is essential. You’ll be expected to provide reassurance by explaining the work you’ll do for them and sharing your knowledge. You’ll also be confident quoting for remedial work. Our bespoke software enables tradespeople to take responsibility for managing their own work rather than always relying on office-based support. You’ll be supported by office-based operational and technical field-based managers. They’ll provide advice and assistance and can arrange additional resource on jobs that escalate in size and complexity. We try to provide engineers with bookings in the same geographic area. However, you’ll be prepared to travel anywhere in and around the M25 but, due to our company expansion we will keep you as close to home as possible. You’ll be required to be on call for cyclical evening and weekend coverage. About you You’ll have at least 5 years of experience in pest control, with 1 year of both heat treatment and mouse proofing experience. Good technical knowledge of a wide range of relevant parts and materials is also required. You will hold a RSPH Level 2 Certificate in Pest Management and you’ll have experience of working in both domestic and commercial properties. You will be confident at using your knowledge and experience to recommend best practice remedial work. You’ll have excellent communication skills and experience in providing detailed scope of works and fixed price quotes. You’re prepared to go the extra mile to help a customer. You take pride in always delivering high quality work and excellent customer service. You’ll have your own hand tools; we’ll supply specialist equipment. You’ll also have a valid UK driving licence and you’ll be available to work for at least 40-hours per week. Job Type: Full-time Pay: £40.38-£68.00 per hour Expected hours: No less than 40 per week Experience: Pest Control: 2 years (preferred) Licence/Certification: Manual Drivers Licence (required) Work Location: On the road Reference ID: INDHP Job Type: Full-time Benefits: Company car Work Location: On the road

Waiter/Waitress Wanted – Family-Run Pizza Restaurant We are a small, family-owned pizza restaurant with a friendly and welcoming team, and we're looking for a dedicated and hardworking Waiter/Waitress to join us! What We’re Offering: A permanent position with a guaranteed salary (at least the National Minimum Wage). A supportive, family-oriented work environment. Opportunities to grow with our team. What We’re Looking For: Someone with a great work ethic and a friendly attitude. Prior experience as a waiter/waitress or in a similar role is preferred. Availability to work flexible hours, including evenings and weekends. If you're passionate about customer service and love pizza, we’d love to hear from you! (Note: This job is posted by a registered company and complies with wage regulations.)

Overview We are seeking a skilled and passionate Nail Technician to join our team. The ideal candidate will possess a strong commitment to providing exceptional customer service while delivering high-quality nail care services. As a Nail Technician, you will play a vital role in creating a welcoming and relaxing environment for our clients, ensuring they leave feeling pampered and satisfied. Duties • Provide a range of nail services including manicures, pedicures, BIAB, and nail art., • Maintain a clean and organised work area in compliance with health and safety regulations., • Consult with clients to understand their preferences and recommend appropriate nail treatments., • Demonstrate excellent customer service skills by communicating effectively with clients throughout their visit., • Stay updated on the latest nail trends, techniques, and products to offer clients the best services possible., • Handle client inquiries and resolve any issues in a professional manner., • Assist in maintaining inventory of nail products and supplies. Experience • Previous experience as a Nail Technician or in a similar role is preferred at least 6 months in a working salon., • Strong customer service skills with the ability to communicate effectively in English., • Knowledge of makeup application is an advantage but not essential., • A passion for beauty and aesthetics, along with an eagerness to learn new techniques. Join our team today and contribute to creating beautiful experiences for our clients! Additional pay: • Commission pay of 5% after 3 month probation, • Store discount 20%, • Job Types: Full-time, Part-time, Permanent Benefits: • Employee discount, • Store discount Work Location: In person

I am looking for someone experienced to take over the café premises in the evenings and run their own shisha and drinks operation from 6:00pm to 12:00am. This would suit someone who already has experience in shisha lounges, cafés, or hospitality and wants to run their own evening business without taking on a full premises lease. The operator would be responsible for bringing their own shisha equipment, flavours, charcoal, accessories, and managing the evening operation independently. They can also offer their own small food/snack menu if they wish, and they would keep the profits from their sales. In return, they would pay an agreed rent for use of the premises during the evening hours. What’s available: Existing café premises Outdoor shisha area Evening use from 6pm – midnight Opportunity to sell shisha, soft drinks, tea/coffee, and a small menu Alcohol sales available after obtaining license Flexible arrangement: rent / revenue share / partnership considered You must be able to: Run the evening operation professionally Manage customers, bookings, setup and closing Keep the premises clean and presentable Follow UK smoking and outdoor shisha regulations Handle charcoal safely Avoid noise or nuisance complaints Provide good customer service Please get in touch with your experience, previous venues worked at, and how you would run the evening business.

We are seeking a dedicated and enthusiastic individual to join our friendly team as a Waiter or Waitress in a cosy small tapas bar. This role is perfect for someone passionate about providing excellent customer service in a vibrant atmosphere. Key responsibilities will include: • Greeting and seating guests, • Taking food and drink orders, • Serving meals and beverages, • Ensuring a high level of customer satisfaction, • Maintaining a clean and welcoming dining area The position primarily involves evening shifts. If you are a team player with a positive attitude and a commitment to hospitality, we encourage you to apply!

We are looking for a friendly and reliable Cleaning/Gardener to join our team. The ideal candidate will be passionate about customer service and enjoy working in a fast-paced environment.

We are a UK-registered company looking for a Remote Sales Assistant to join our team. This is a fully remote, full-time role where you will support the sales process by handling customer enquiries, following up on leads, and assisting with conversions using provided training and scripts. You will be working with pre-qualified leads and communicating with customers via message, email, or phone depending on the workflow. We offer £15 per hour (fixed) plus commission on successful sales. Full-time: 40 hours per week, 5 days per week. Requirements: • Good communication skills, • Basic computer and internet skills, • Ability to work independently, • Sales or customer service experience is a plus but not required Training is provided.

Naya hair & beauty is seeking a talented and professional Nail Technician to join our dedicated team. This is a full-time position with an immediate start, offering an excellent opportunity to contribute to providing the best client experience at our salon in Chelsea. As a Nail Technician, you will be responsible for: • Performing a wide range of nail services including manicures, pedicures, gel, and nail art., • Ensuring high standards of hygiene and cleanliness in the workstation and tools., • Providing exceptional customer service, building rapport with clients, and offering expert advice on nail care., • Maintaining a professional and welcoming environment for all clients., • Keeping up-to-date with the latest nail trends and techniques. We are looking for someone with: • Proven experience as a Nail Technician., • A strong passion for nail artistry and client satisfaction., • Excellent communication and interpersonal skills., • A professional demeanor and commitment to quality service.

Are you a people person with a passion for promoting health and well-being? Do you have the confidence and charisma to strike up a conversation with anyone you meet? If you enjoy engaging with people, making connections, and helping others, we want YOU to join our team at Conways Opticians in Sutton! About Conways Opticians: Conways Opticians is not your average optician. We believe in providing top-tier eye care with a personal touch. Our mission is simple: to help our community see better and live better. As a Patient Promoter, you’ll be at the heart of that mission—helping our local community understand the importance of eye health while promoting our services with enthusiasm and professionalism. The Role: As a Patient Promoter at Conways Opticians, you will be an essential part of our customer journey, engaging with passing foot traffic to raise awareness about the importance of eye exams and encouraging people to book their appointments with us. Your primary goal is to spark conversations, educate, and generate bookings—all while standing outside our store on the vibrant high street of Sutton. Key Responsibilities: Engage with passers-by: Warmly approach and engage people walking by, sparking conversations about the importance of eye health and the benefits of regular eye exams. Promote our services: Enthusiastically communicate our eye care services and book appointments for eye exams on the spot. Generate appointments: Create a buzz by effectively encouraging potential patients to schedule their eye exams, helping us grow our customer base. Customer service excellence: Provide outstanding customer service by being informative, friendly, and approachable at all times. Represent Conways: Be a positive ambassador of our brand by embodying our values and commitment to eye care. What We’re Looking For: Great Communication Skills: You must be confident and able to engage with a wide variety of people in a friendly and professional manner. Outgoing Personality: We need someone who’s comfortable talking to strangers, approachable, and full of energy. Customer Service Excellence: You should have a knack for creating positive experiences and making people feel comfortable and informed. Passion for Eye Health: A genuine interest in educating others about the importance of eye exams and helping them understand how we can improve their lives through better vision. Self-Motivated & Target-Driven: While you’ll have the flexibility to work your own hours, we need someone who’s goal-oriented and driven to generate appointments. Flexibility: Part-time, full-time, or weekend hours available! We’re open to accommodating your schedule. What We Offer: Competitive Pay: £15 per hour, with bonuses based on performance. Flexible Hours: Work hours that fit around your schedule—whether that’s part-time, full-time, or just weekends, we’re happy to accommodate. Supportive Environment: Join a dynamic, friendly, and passionate team that’s committed to supporting you in your success. Opportunity to Grow: As we expand, there are plenty of opportunities for career progression within the company. Why Join Us? Be part of a forward-thinking optician that puts the customer at the heart of everything we do. Work in a Vibrant Area: Sutton’s high street is the perfect place to interact with a variety of people, ensuring no two days are the same! Make a Real Difference: You’ll help people understand the value of their vision and encourage them to take action towards better eye health. If you’re ready to take the first step in an exciting new role, where you’ll be on the frontlines of real, impactful change, apply now to join the Conways Opticians family!

We are seeking a motivated and experienced Assistant Manager to lead our team in a stylish Restaurant. The successful candidate will possess a genuine passion for exceptional customer service and a proactive approach to team management. You will be enthusiastic and driven to contribute to the Restaurant's success, playing a pivotal role in training our team to ensure they have the knowledge needed to delight our customers.

Join our passionate team at a busy brunch restaurant in Battersea, where all our food is made in-house. We are looking for a capable Supervisor to oversee our bar and floor operations during day-time shifts. Key responsibilities and requirements for this role include: • Managing daily bar and floor operations., • Demonstrating strong coffee-making skills, including barista training., • Providing excellent customer service., • Possessing a good understanding of food service principles., • Confidently running service independently.

Full-Time Experienced Hair Stylist Wanted – NV Hair NV Hair is looking for a talented and experienced full-time Hair Stylist to join our growing salon team. About Us: NV Hair is a modern, friendly salon dedicated to providing high-quality hair services and exceptional customer care. We pride ourselves on creating a welcoming environment for both clients and staff. The Role: We are seeking a confident and creative stylist who is passionate about hair and delivering outstanding results. You will be responsible for a range of services including cutting, colouring, styling, and client consultations. Requirements: • Minimum experience in a salon environment, • Fully qualified in hairdressing, • Strong skills in cutting, colouring, and styling, • Excellent customer service and communication skills, • A positive attitude and team player, • Reliable and professional What We Offer: • Competitive salary (based on experience), • Friendly and supportive team environment, • Opportunities for growth and development, • Established client base Location: NV Hair If you are passionate about hair and want to be part of a professional and welcoming salon, we would love to hear from you. To Apply: Please send your CV and a brief introduction Join NV Hair and be part of something special!

Join our supportive and welcoming team at Piggies! We're seeking a Coffee Shop Assistant who thrives in a customer-focused environment. You'll receive comprehensive barista and customer service training as part of this role. Enjoy the benefits of flexible working hours while honing your skills in a dynamic cafe setting. If you have a passion for coffee and enjoy interacting with people, we'd love to hear from you!

We are seeking new Gardeners to join our expanding team. We pride ourselves on delivering a high-quality, reliable gardening service, ensuring excellent customer service from our trustworthy professionals. Driving license and a car are preferred but not essential. On-the-job training can be provided for individuals with a keen interest in gardening who wish to learn and grow in the field. We offer competitive rates of pay. Applicants will need to be registered as self-employed and willing to provide a DBS. Our operations are based in Streatham, South London, with most jobs located within an 8-mile radius of this area. We look forward to hearing from interested parties who are eager to help us maintain our high standards and professionalism in the gardening industry.

SIA Personnel Required - Corporate Concierge & Private Events ​We are recruiting professional SIA licensed staff for upcoming roles in High-end Residential Concierge and Private Parties across London. ​Requirements: ​Valid SIA License (DS or SG) ​Professional appearance and "Customer Service" mindset ​Excellent communication skills ​If you are interested, please DM the following details: ​Full Name ​SIA License Type & Expiry ​Location/Area of residence ​Contact Number ​Join a professional team with a respectful working environment.

La Mia Mamma and Made in Italy are looking for an experienced Assistant Manager who can lead our team and deliver an exceptional dining experience across our restaurant portfolio. You will report directly to the Restaurant Manager. About us: La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea, Battersea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: • Full-time position with a competitive salary, • Staff discounts and meals provided during shifts, • A positive, supportive working environment, • Career growth and development opportunities Key responsibilities: • Oversee daily front- and back-of-house operations to ensure a welcoming and energetic dining atmosphere, • Maximise sales through effective food and beverage up-selling strategies, • Ensure food quality, presentation, hygiene standards, budget control, and inventory management, • Support the Restaurant Manager with staff evaluations, coaching, recruitment, and training Skills and qualifications: • Excellent customer service skills, • Commercial awareness and ability to drive revenue, • Strong interpersonal and communication skills, • Problem-solving abilities and conflict management, • Highly organized and a great team player, • Positive, proactive attitude, • Italian speaker is a plus, • Eligible to work in the UK If you are passionate about hospitality and want to join a dynamic, innovative team, we would love to hear from you!

Join our team as a BIAB nail technician at a bustling salon. We are looking for a skilled professional to provide exceptional nail services to our clients. You will be responsible for manicures, pedicures, and nail art, ensuring high-quality customer care in a vibrant and welcoming environment. Responsibilities: • Perform manicures and pedicures according to client preferences, • Maintain a clean and hygienic workspace, • Stay updated on the latest nail trends and techniques, • Provide excellent customer service and build lasting client relationships Requirements: • Proven experience as a nail technician, • Strong understanding of nail care techniques, • Excellent communication and interpersonal skills, • Attention to detail and creativity

Due to continued strong business growth, RGIS is excited to be recruiting additional Count Managers in the Merton and Brent areas. We are looking for ambitious and motivated candidates with excellent people management skills who will be responsible for leading teams of up to 45 people to deliver stocktakes for our retail customers. As a Count Manager for RGIS, you will share our passion for delivering outstanding service to our customers and ensuring the accuracy and integrity of the data we deliver to them. Our dedicated Count Manager training program will give you all the knowledge you need to operate the RGIS systems and will empower you to manage our teams of fantastic people to achieve these goals. Due to the nature of retail stocktaking, this role primarily operates Sunday to Thursday and involves early morning, late evening and night shifts. Flexibility is essential and schedules are released three weeks in advance, providing you with visibility and planning. Talent always shines through at RGIS and we have an incredible record of internal development and staff promotion. If you think you have what it takes to be the next success story for us then please apply. Requirements: · Previous experience in a supervisory or management role · A flexible approach to working including the ability to work shifts at a variety of times and locations · Full UK driving licence and access to own vehicle · Good general IT skills · Excellent communication skills · Excellent interpersonal skills with the ability to deal with internal and external stakeholders including senior managers Benefits · £13.35 Starting Rate during initial training, with further pay increase on completion of training program · Paid Annual Leave of up to 28 days per year · Paid driving time and generous mileage payments for using own vehicle · Performance based bonus scheme · Pension Scheme · Guaranteed weekly hours contracts available RGIS is an Equal Opportunities Employer

Join nook! We are seeking passionate and skilled individuals to join our team as Smash Burger Chefs and Front of House Staff. You will be essential in creating exceptional smash burgers and delivering an outstanding customer experience in our fast-paced and exciting kitchen environment. Your Responsibilities: • Prepare and cook premium smash burgers to consistently high standards., • Master the unique smash technique to achieve the perfect crust and flavour., • Maintain high standards of food quality, presentation, and portion control., • Ensure strict adherence to food hygiene and safety standards at all times., • Manage grill station setup, stock rotation, and cleaning duties., • Work efficiently and effectively during busy service periods., • Support the wider kitchen team to ensure seamless operations. What We’re Looking For: • Previous experience as a burger chef, grill chef, line cook, or a similar role., • Alternatively, experience in a front of house position., • We also welcome candidates with a strong passion to learn, even without prior experience!, • Knowledge of food safety and kitchen hygiene procedures., • Ability to thrive under pressure in a fast-paced setting., • Strong attention to detail and a genuine pride in producing quality food., • A positive attitude, reliability, and a collaborative team spirit., • A passion for burgers and the vibrant street food culture. Experience is valued, but a keen desire to learn and grow within our team is equally important!

Assistant Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London Welcome to London's biggest independent pub company. Urban Pubs & Bars was founded in 2014 by Nick Pring and Malcolm Heap and has since expanded to an estate of over 67 pubs, bars and restaurants across London. ‍ Our ethos focuses on acquiring the best sites in the right locations and recruiting exceptional talent who are as passionate about food and drink as we are. Establishing the right offer and investing in the right areas is key, whilst devoting time and attention to the team that operates those sites is a major part of that investment. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for ‘Best Managed Pub Company - 2-50 sites’ on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won ‘Best Managed Pub Company - 2-50 sites’ in 2023 and most recently won ‘Best Managed Pub Company - 2-50 sites’ and Best food offering in 2026 In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for. ‍ Our teams play a pivotal role in creating an eclectic mix of unique establishments all with a friendly atmosphere, delicious food and great service all at the heart of what we value. Ensuring each site’s valued position within its local community. Urban Pubs, Bars and Restaurants are currently recruiting for a talented and ambitious Assistant Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. From mid-morning coffees to late-night cocktails, The Ferndale is a proper local pub made for every moment. With fantastic pizzas, select wines, beers and more, it's perfect for dinners, celebrations, and stylish get-togethers. The Role • As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business., • Be business savvy and demonstrate great commercial understanding., • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction., • This role would also suit an aspiring Supervisor looking for their first Assistant Manager position as you will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own, • Be cool, calm and collected, manage pressure with ease, nothing can phase you, • You’re not precious. We leave our egos at the door and help get sh*t done, • Must have minimum 1 years’ experience as a manager depending on the property being looked at, • Solid communication and organisational skills, be approachable, • Superb customer & floor service skills, • An entrepreneurial flare, • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun What's in it for me: • A competitive salary & bonus scheme, • Training and development, • Career progression and promotion opportunities with regular new openings around the corner, • Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants, • The opportunity to make strategic decisions within your business – take ownership and Be Fearless, • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere, • 28 days holiday, • Employee Assistance Programme (EAP), • Good people know good people - an awesome referral scheme up to £1000 !, • Birthdays are for celebrating, so have the day off on us, • Cycle to work scheme *Interested in hearing more*, get in touch so we can arrange to meet up and show you around.