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The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. RCGH Consulting (Retail, Consumer Goods & Hospitality) Cognizant’s RCGH Consulting unit is seeking talented consultants with extensive domain experience coupled with consultative experience of executing large scale business change and IT solutions in the RCGH industries. The role provides an opportunity to join a rapidly growing, high energy and entrepreneurial team working with leading UK brand names. About the role - Description Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses Our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our approach is built around elevating business understanding of the aspirations and unique abilities of customers and employees and by building these relationships based on trust and value. PMO required to support IT project/program management for complex platform technology change programmes from inception to closure with globally distributed team(s). The ideal candidate will be expected to bring strong PMO background in retail industry, experience in working in any of the key areas of retail that include: Customer Experience, Omni channel, Supply Chain Management. Experience of delivering one or more fixed time, fixed price or SLA based managed services engagements. Have knowledge of two or more effort and cost estimation methodologies/frameworks. Responsibilities: * Responsible for developing, maintaining and assuring all Programme governance, controls and processes, templates and tools. * These controls will include: governance; reporting; planning; risks, issues, assumptions & dependencies (RAID); financial and resource budgeting; scope/change; and, quality assurance/audit. * Manage timely and successful delivery of the project working with cross-functional teams to manage risks, and measure and report on progress. * Regular review, maintenance and reporting of Programme, project and work stream financial and resource budgets, actuals and forecasts. * Overall coordination with PMO on all portfolio reporting. * Articulate the overall project risk and risk mitigation plan and make it transparent to the relevant stakeholders * Ability to manage and increase team velocity, measure efficiency at team and individual level * Contribute to technology and business stakeholder management participating in whatever appropriate communications may be required. * Support business development activities in the form of gathering best practices for RFI/RFP responses and writing proposals, developing service offerings, training and knowledge management Desired Skills: * Strong years of experience in PMO roles * Strong hands-on experience in IT project / program management for complex platform technology change programmes from inception to closure with globally distributed team * Strong commercial acumen i.e. pricing models, forecast, budgeting, delivery P&L etc. * Experience in developing project report frameworks, utilising thoughtful user-focused design that are simple for stakeholders to update and visualisations to senior leaders and sponsors * Strong stakeholder management skills, comfortable working with and influencing diverse stakeholders at senior levels across multiple business functions * PMP / PRINCE II certification is a plus

The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. RCGH Consulting (Retail, Consumer Goods & Hospitality) Cognizant’s RCGH Consulting unit is seeking talented consultants with extensive domain experience coupled with consultative experience of executing large scale business change and IT solutions in the RCGH industries. The role provides an opportunity to join a rapidly growing, high energy and entrepreneurial team working with leading UK brand names. Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses Our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our approach is built around elevating business understanding of the aspirations and unique abilities of customers and employees and by building these relationships based on trust and value. About the role - Description Responsibilities: * Identify, lead, or oversee the development of customer-facing business solutions and offerings that have an impact on the market * Align intent with client to identify opportunities to add additional value and accelerate outcomes * Develop and maintain relationships at the executive level * Map business processes and user journeys, developing business domain models and associated documentation - Business process modelling, Process flow modelling, Data flow modelling, Stakeholder analysis * Provide Business Analysis to drive and support the execution of Supply Chain initiatives * Improving processes across the business by identifying and implementing logistical practises * Engage with business stakeholders and conducting workshops for requirement elicitation * Ideating and conceptualisation of business pain points and translating them into requirements * Creating the business requirements document including non-functional requirements * Creation of Process Maps (L1, L2, L3,L4) and undertaking gap analysis. * Support internal and external delivery teams with project planning, functional and non-functional requirements, testing, reporting, implementation, and post-implementation activities * Develop and facilitate user acceptance test (UAT) cases as required * Lead research, design and writing of articles/whitepapers in Retail & Consumer Goods Domain. * Front face thought leadership and develop solutions for complex client situations to ensure meeting of goals & objectives as well as deliver results on time * Manage and execute large strategic deals, proposals and maintaining a healthy pipeline of opportunities for Supply Chain Management Practice within RCGH Consulting * Participate in Industry workshops/roundtable conferences to contribute towards new initiatives and concepts * Drive Cognizant Consulting’s portfolio development and create business cases for building the skills and capability in the organisation. Desired Skills: * Deep Domain expertise in Retail or Consumer Goods Industry. * Proven experience of leading projects or worked as Product Owner in the Digital transformation engagements or in Supply Chain Management initiatives. * Proven experience of leading projects or worked as Product Owner across digital transformation and/or supply chain transformations initiatives * Digital - Experience working on across the value chain including b2b sales, b2c commerce, digital marketing solutions, enterprise business strategy and customer experience transformation * Supply Chain – Experience working across one or more of the following areas - Omnichannel fulfilment, Order management, Supply Chain Planning, Warehouse Management * Experience in data crunching, and modelling to add fact-based decision making to drive business decisions would be an added-value * People leadership experience, managing complex and high performing teams * Ability to develop and maintain relationships at the executive level * Strong experience in Agile methodologies and ways of working * Comprehensive knowledge of the application of Use Cases, Process Maps and User Journeys * Building relationships between external partners and internal stakeholders to deliver project objectives * Ability to pivot and change directions on a programme if required * Proven Senior Stakeholder management credentials * Excellent Presentation, and communication skills Nice to have Skills: * Experience in SAFe and/or iterative delivery methodology, including working in product management organisational structure * Work experience with Leading Retail / CPG companies in UK geography

The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Energy & Utilities Consulting Energy & utilities in the UK are going through a transformation journey with the focus on making data-centric Asset Investment decisions, enhanced customer experience (through digital and data enablement), sustainable and reliable infrastructure(green energy driven water treatment, fewer leakages etc.), digitalisation of the aging infrastructure, visualisation of their disparate decision support systems in a single pane of glass and most importantly disruption from innovative technologies entering the marketplace. Cognizant has engagements with multiple energy & utilities clients in the UK where we are helping them being customer obsessed and lead the transformation initiatives to build new offerings, solutions and innovative business models aligned to the market trends and regulatory commitments. Role Overview The OT Architect will lead the design integration and governance of Operational Technology (OT) systems across a modern utilities environment. This role focuses on secure SCADA telemetry and industrial automation platforms ensuring seamless interoperability with enterprise IT ERP and cloud ecosystems. Roles & Responsibilities OT Architecture & Systems Integration * Design and maintain end to end OT architectures covering SCADA RTUs/PLCs telemetry historian platforms and field communications. * Develop integration patterns between OT systems and enterprise IT/ERP platforms (e.g. SAP Oracle Maximo GIS asset management). * Define secure data flows between plant control rooms corporate networks and cloud services. * Lead the adoption of IIoT technologies edge computing and modern data architectures for real time operational insight. Cybersecurity & Compliance * Embed ISA/IEC 62443 NIS2 and UK CNI security principles into OT designs. * Conduct risk assessments threat modelling and architecture reviews across OT environments. * Collaborate with cybersecurity teams to implement segmentation zero trust principles and secure remote access for OT assets. SCADA & Utilities Operations * Provide architectural leadership for SCADA upgrades control system migrations and telemetry modernization programs. * Work closely with control room operations and engineering teams to ensure system reliability availability and regulatory compliance. * Support lifecycle planning for OT assets including vendor selection obsolescence management and technology road mapping. Stakeholder Engagement & Technical Leadership * Act as a trusted advisor to senior leadership engineering managers and IT/OT program teams. * Translate operational requirements into scalable secure and compliant architectures. * Lead workshops produce high quality technical documentation and guide delivery partners and system integrators. * Support procurement contract reviews and vendor governance for OT and IIoT solutions. Essential skills * Utilities Operational Domain Knowledge * Understanding of end-to-end business process model in Water and Wastewater treatment operations * Understanding of supervisory and control processes * Expertise in defining solutions for data acquisitions from operational systems and OT-IT Integration * Understanding of operational technology elements (PLCs, RTUs, Data Loggers, SCADA systems, Timeseries historian etc.) and how they help utility operational processes * Appreciation of protocols used in process automation – Modbus, OPC UA, OPC DA, MQTT, AMQP etc. * Enterprise Asset Management Domain Expertise for Utilities * Solution Design and Prototyping * Business & technology process mapping, capability maps and value streams * Excellent communication skills Desired Skills * Expertise in Cloud Technologies preferably Azure * Appreciation of IoT Technologies * An appreciation of Enterprise Architecture

Principal Consultant (Associate Director) - Life Sciences Industry About The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2026. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. At Cognizant Consulting, we orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. About the Role At Cognizant Consulting, we are growing our Life Sciences Consulting team and are looking for Principal Consultants who are passionate about solving complex client challenges and delivering meaningful transformation. As a Principal Consultant, you will work closely with a Consulting Partner and client account teams to shape and deliver consulting engagements within our major strategic and growth accounts. You will blend strong consulting craft, domain knowledge, and client engagement skills to help our clients improve the way they operate, make decisions, and deliver for patients. This role suits someone who combines consulting depth with commercial awareness, can spot opportunities, shape follow‑on work and build trusted client relationships through the quality of their delivery. What You’ll Do · Lead consulting engagements that assess, improve, or transform business processes within Commercial, R&D, Manufacturing, or Data & AI domains. · Work directly with mid-to-senior client stakeholders to understand challenges, develop structured solutions, and deliver clear, actionable recommendations. · Shape opportunities to help our clients succeed, oversee their delivery, and ensure high‑quality outcomes throughout engagements. · Apply structured consulting methods such as process mapping and redesign, operating model definition, journey mapping, business case development, and design thinking techniques. · Partner with Consulting Partners and account teams to identify client needs and support the growth Cognizant across the account. · Collaborate with our capability and offering teams to bring the best of Cognizant’s expertise to clients. · Mentor and support Consultants and Senior Consultants as part of a growing practice. · Contribute to thought leadership, methods, or accelerators in your area of domain expertise What You Bring · Strong background in management consulting, with experience in the Life Sciences sector. · Expertise in one or more domains: Commercial, R&D, Manufacturing, or Data & AI. · Ability to frame problems, structure analysis, lead workshops, and design solutions · Understand how AI impacts businesses and able to identify practical and impactful applications · Confidence engaging with senior stakeholders and working within large, complex organisations. · Experience leading small-to-medium consulting or technical delivery teams. · A collaborative, curious, and client‑focused mindset. * Proven consulting knowledge of key consulting toolkits and methods such as: Process assessment and redesign, Operating model design, Business case creation and value articulation Why Join Cognizant Life Sciences Consulting? We are a Life Sciences consulting team that’s shaping the future of pharma through process reinvention and the power of AI. You’ll work deeply with major industry clients while contributing across a diverse portfolio, helping them transform how they innovate, operate, and deliver value for patients. Our consultants come from a wide range of backgrounds, all united by a shared purpose to improve health and wellbeing in society. With a supportive culture, strong career pathways, and opportunities to influence our evolving offerings, you’ll make a real impact while growing your craft in a dynamic, mission‑driven environment.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Power trust at scale. As a Privacy Solutions Product Owner, you'll be the privacy subjectmatter expert across personalisation, measurement, attribution, advertising, identity resolution, and targeting. Drawing on deep experience in how datadriven products work, you'll guide teams through complex devicelevel data flows, assess realworld impacts, and lead incident response when risks surface. Alongside this, you'll help build and evolve a practical privacy toolkit-patterns, guardrails, and automated checks-that teams can apply consistently in delivery. Embedded with product and engineering teams, you'll balance commercial ambition with responsible data use, enabling confident personalisation, effective measurement, and trusted customer experiences at scale. What you'll do; • You'll operate at the intersection of privacy, device data, and real-world delivery, acting as a subject matter expert for addressable technologies., • Lead as the privacy SME for datadriven use cases - provide expert guidance across personalisation, measurement, attribution, advertising, identity resolution, and targeting., • Assess complex devicelevel data flows - conduct technical impact assessments covering identifiers, signals, and metadata (e.g. cookies, mobile IDs, IPbased and probabilistic signals) across platforms and partners., • Guide teams through realworld privacy decisions - apply deep domain knowledge to shape solutions, tradeoffs, and mitigations grounded in how systems actually operate., • Build and evolve a practical privacy toolkit - develop and iterate reusable patterns, guardrails, and automated checks that teams can apply consistently in delivery., • Embed with delivery teams - review technical designs, implementations, and onboarding of new tools, SDKs, vendors, and platforms, challenging approaches where privacy risks emerge., • Lead privacy incident response - act as the onpoint SME during incidents, supporting rootcause analysis, impact assessment, and remediation., • Raise capability across teams - coach engineers and product teams on privacyaware data patterns, consent enforcement, signal minimisation, and responsible use of device data. What you'll bring;, • You bring deep domain expertise and the confidence to lead in complex, ambiguous situations., • Builder mindset with product ownership - you enjoy designing and evolving technical frameworks and tooling, with clear ownership of roadmap, backlog, and outcomes for shared privacy capabilities., • Strong addressable data expertise - understanding of devicelevel data collection across web, mobile, and OTT, including tags, SDKs, pixels, serverside instrumentation, and event pipelines., • Identifiers and signals knowledge - familiarity with cookies, mobile IDs, and IPbased and probabilistic signals, and how they're used in measurement, personalisation, attribution, and targeting., • Regulatory and governance literacy - sufficient awareness of GDPR (UK/EU), TCF, PECR, and DPIAs to spot risks early, ask the right questions, and apply governance concepts pragmatically in technical contexts., • Assuranceled, deliveryembedded influence - skilled at assessing complex data flows, supporting incident response, and influencing engineers, architects, vendors, and stakeholders through clarity, evidence, and practical solutions. Team overview The Marketing Technology team deliver capability that allows us to attract, engage &"retain"customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:" • Deepening of Martech specialisms and greater alignment and visibility across the group to drive"additional"value and economies of scale", • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities", • Embedding best practice technologies and championing their adoption to further"consolidate"technology choices", • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation", • Building internal Martech capabilities to enable & empower teams across Sky Residential & Group OTT and to drive operating efficiencies" Marketing Technology - Martech Ground-breaking projects. Innovative tech. Top innovation. Join the Marketing Technology Centre of Excellence and you'll lead technology projects across our TV, broadband, mobile and Sky Business services. Partnering with the business, marketing, technology and data teams, you will drive a digital transformation agenda to improve our marketing effectiveness and deliver better experiences for our customers. The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Personal Trainer - Build Your Business with The Gym Group! Are you a passionate and ambitious Level 3 qualified Personal Trainer looking to grow your self-employed career in a supportive and dynamic environment? At The Gym Group, we're more than just a gym-we're a nationwide fitness community that makes health and wellness accessible to everyone. With over 240 locations across the UK, we provide the perfect space for you to thrive, grow your client base, and do what you love. Why Choose The Gym Group? We put people first-our members and our trainers! Here's why joining us is the best move for your career: ✔ Supportive & Inclusive Community - Be part of a team that champions your success, celebrates diversity, and helps you grow. ✔ Unrivalled Training & Career Development - Our industry-leading induction and ongoing CPD opportunities will equip you with the confidence and skills to maximise your business potential. ✔ Flexible Working Hours - Work on your own terms, setting your schedule around your lifestyle and commitments. ✔ Cutting-Edge Facilities - We invest millions every year in our gyms to ensure you and your clients have access to top-tier equipment and spaces. ✔ Official Hyrox Partner - Stay ahead of fitness trends! We offer Hyrox classes in 120+ gyms nationwide to help you attract clients. Your Benefits as a Self-Employed Personal Trainer: 🔹 Zero-Risk Start - First month's rental completely free! 🔹 Keep 100% of Your Earnings - No hidden fees, no commission, just full control of your success. 🔹 Ongoing Career Support - Access to CPD courses and training to help you stay at the top of your game. 🔹 Free Advertising & Business Growth - Get promoted through in-gym marketing and social media exposure. 💪 Ready to take your PT career to the next level? Join a community that supports your growth, champions your passion, and helps you thrive. 📩 Apply now and let's get started! Need assistance? If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!

Position: Technical Director - Structural Engineering Salary: £80,000 Location: London Our client, a nationwide Civil & Structural Engineering Consultancy, is seeking a Technical Director (Structures) to join their growing senior leadership team. This is a key strategic hire within the Structures division, with a strong focus on concrete frame design and delivery. The Technical Director will play a pi... ZIPC1_UKTJ

Position Summary: Conducts gaming table games such as Blackjack, Dice, Roulette, Let It Ride, or Caribbean Stud Poker and other related table games in the shipboard Casino by performing the following duties. Hiring Requirements: • Proof of completion of Gaming Board and/or Commission approved dealer school or international equivalency., • Two years dealer experience conducting Blackjack, Dice, American Roulette, Caribbean Stud Poker and various other casino games., • Ability to rapidly discern the numbers on dice, cards, wheels, etc. and determine the outcome of the game., • Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems., • Ability to stand for an extended period of time., • Completion of high school or basic education equivalency preferred.

Company Description ComputerXplorers Haringey delivers engaging, future-focused tech education for children aged 4–11 across North London. We specialize in coding, robotics, game design, and digital literacy through after-school clubs, weekend sessions, and holiday camps. Our mission is to make computing fun, accessible, and confidence-building for every child while supporting schools with high-quality, curriculum-aligned STEM enrichment. Role Description This is a part-time on-site role located in London for an After School Club Instructor. The instructor will be responsible for designing and delivering engaging tech education sessions for children. Daily tasks include lesson planning, teaching, and facilitating various activities such as coding, robotics, and game design. The role also involves communication with students, parents, and school staff to ensure a positive and enriching experience for all participants. Qualifications • Lesson Planning and Education skills, • Teaching and Training experience, • Strong Communication skills, • Ability to work well with children and create an engaging learning environment, • Experience in technology or STEM education is a plus, • Relevant certifications or degrees in Education or a related field are beneficial

👔 Role | Bid Manager 💰 Offer | £70,000 - £80,000 + package 🏢 Company | Main contractor 📏 Size | £100m t/o 🎯 Areas | Commercial fit out and refurbishment 🌍 Based | City 💻 Working | Flexible working available Jackson Young is looking for a Bid Manager to join a highly regarded main contractor. This business is thriving, has a great reputation as an employer and is in a position to offer you an interesting and varied role. A few of the key points: • This main contractor builds some of the most interesting commercial properties in London and have an unrivalled reputation for quality. It is a company at the top of its game., • You will not be churning out bids. This is a company that selects the projects they want to secure and puts together bespoke and creative proposals that they invariably win. If your creative juices aren't flowing currently because of the volume of bids you're having to churn out then this will be a revelation!, • You will be managing a small and experienced team., • The company really focuses a lot of energy in this area, invests heavily in training and development to ensure you have the resources to deliver. What they need: • They are looking for a proactive person, someone who enjoys working to high standards, someone confident enough to challenge and develop existing methodologies, and definitely someone who can spin a few plates! Your attitude is the most important criteria., • If you have creative writing abilities then they will be very happy to utilise those skills, this is a business with an open mindset constantly looking at ways to improve and develop., • They are happy to consider applicants from main contractors, consultants and sub contractors. What’s in it for you: • Smart, exciting, professional business based in central London with flexible working available., • They will help you develop your career and give you all the tools and training you need to succeed., • This business is expanding quickly and there are lots of opportunities to progress and push your career onwards. Next steps: They are looking to appoint asap so apply now.

Our client, a well-established, multi award-winning Architectural practise based in Fitzrovia, London, are currently seeking a talented Senior Architect to join their growing team. This is a fantastic opportunity for an ambitious Senior Architect to work as part of an experienced, talented and enthusiastic team. The reason for their spike in recruitment is due to an influx of projects and the plans for rapid growth in the near future. Our clients pipeline includes a mixture of Science and Research projects, as well as further High-rise Residential projects. With 6 offices based throughout the UK, over the years our client has developed a strong cliental, and expertise working on a wide range of exciting projects from inception to completion. Their specialisms vary from small scale refurbishments to large scale new builds within the Science & Research, Healthcare, Residential, Commercial, Industrial, Leisure and Retail sectors. Our client pride themselves in the quality of projects they provide and have a strong ethos for sustainability. Within the Fitzrovia office, our client are seeking someone with strong project running skills. Their projects sit anywhere from £1m to £50m. In terms of projects they are currently working on, they are primarily in the Healthcare, Residential, Laboratory, Education, Data Centre and Commercial sectors. Senior Architect Salary & Benefits • Competitive Salary (£50,000 - £55,000 DOE), • Flexible working arrangements (50 / 50 office and home split), • Flexible working hours, • 25 days annual leave + bank holidays, plus Christmas closure, • Professional fees paid for, • Pension scheme, • Training / CPD and progression opportunities, • Other company benefits to be discussed at interview stage Senior Architect Job Overview • Liaise with clients and other professionals, • Take a lead role in delivering innovative projects across a range of sectors, • Manage projects across all RIBA Stages, • Oversee and Coordinate internal teams, ensuring high-quality project delivery, • Use Revit on a daily basis, • Act as key point of contact for clients, • Lead design and technical delivery process, • Support and mentor junior members of the team Senior Architect Job Requirements • Living in a commutable distance of Fitzrovia, London, • Strong Revit knowledge, • Experience within the Residential or Laboratory sector, advantageous, • Strong technical and design skills, • Good knowledge of UK building regulations, • Project running experience, highly advantageous, • Able to help and mentor more junior members of staff, • ARB or RIBA registered Architect

Senior Consultant – Total Reward & Work & Career Architecture London (Hybrid) Work. Careers. Reward. Individually, they’re powerful. Together, they’re transformative. At Korn Ferry, we help organisations connect these worlds — creating people frameworks that are fair, scalable, future‑proof and genuinely game‑changing. And now, we’re looking for Senior Consultants who thrive at the intersection of strategy, structure, and data. If you love joining the dots between job architecture, pay, careers and performance — this role is built for you. What You’ll Do You’ll lead integrated projects that shape how entire organisations understand work and reward. You will: • Deliver combined Work & Career Architecture + Total Reward engagements, • Design and refine job architectures, evaluation frameworks, and reward structures, • Link work measurement to fair and competitive pay models, • Facilitate workshops that make complex frameworks simple, intuitive and actionable, • Partner with colleagues across Consulting, Reward and Organisation Design to bring joined‑up solutions to life This is high‑impact, high‑visibility work — not just building frameworks, but building the foundations for how clients grow. What You Bring You’re a hybrid thinker with a passion for structure, reward and clarity. We’re looking for someone with: • Experience spanning reward and work/career architecture, • Strong analytical capability and systems thinking, • Confidence leading client discussions, workshops and delivery, • A consulting background — or in‑house experience with similar complexity Why Korn Ferry? You’ll join a team that sits at the cutting edge of how organisations design work, careers and reward. Here, you will: • Work with world‑class IP and tried‑and‑tested methodologies, • Solve real problems for clients undergoing transformation, • Collaborate with specialists across multiple disciplines, • Access continuous growth, development and progression opportunities This isn’t just another consulting role — it’s a chance to build a career at the heart of people transformation. Ready to shape the future of work AND reward? Bring your hybrid expertise to Korn Ferry and help our clients connect what matters most. Apply now.

Social Discovery Group (SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. We solve the problems of loneliness, isolation, and disconnection by transforming virtual intimacy into the new normal. Our portfolio includes online communication platforms focusing on AI, game mechanics, and video streaming - Dating.com, DateMyAge, Cupid Media, Dil Mil, Kiseki, and others. SDG invests in IT startups around the world. Our investments include Open AI, Patreon, Flo, Clubhouse, Woebot, Flure, Astry, Coursera, Academia.edu, and many others. We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1200 professionals and digital nomads works all over the world. Our teams of digital nomads work remotely from Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations. In August 2024, we achieved Great Place to Work US Certification™! This achievement reflects our core belief that a truly exceptional workplace is built on trust, pride, and camaraderie—not just great perks. We are looking for a Head of Product to lead our innovative AI product - TheOne. Your main tasks will be: • identifying product growth opportunities, • formulating hypotheses and creating the roadmap, • managing requirements for hypothesis implementation, • overseeing delivery, • analyzing experiment results, • operational management of the department's activities We expect from you: • ability to formulate hypotheses and requirements for their implementation, • ability to manage development teams, • ability to validate hypothesis results, • ability to conduct product research (both quantitative and qualitative), • ability to communicate effectively with designers, analysts, and development teams, • ability to work with metrics and identify product growth opportunities, • fluenr Russian is required for the role What do we offer: • REMOTE OPPORTUNITY to work full time;, • Vacation 28 calendar days per year;, • 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;, • Bonuses up to $5000 for recommending successful applicants for positions in the company;, • 50% payment for professional training, international conferences and meetings;, • Corporate discount for English lessons;, • Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);, • Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;, • Internal gamified gratitude system: receive bonuses from colleagues and exchange them for merch, team building activities, massage certificates, etc. Sounds good? Join us now!

Job Description As an Enterprise Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the UKI market. In this role, you will develop new business opportunities and advocate for multiple Freshworks product lines that focus on the mid-market and Enterprise customers. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will be especially responsible for the acquisition of new customers. The business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications. Your Role and Responsibilities: • Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities, • Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts, • Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points, • Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes, • Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals., • Provide regular reporting of pipeline and forecasting to the Sales Manager, • Travel to customer locations and customer-focused events regularly, • Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications • A diploma or Master’s degree is desirable, • Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous, • Experience managing the sales cycle from business champion to the C-level, • Showed consistent overachievement of sales goals in a large geographic territory, selling a technical product, • The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management, • Experience managing and closing complex sales cycles; being an expert in managing sales cycles with 60-90+ days, • Highly motivated, with a driven personality and a positive attitude toward sales and CRM products, • Willing to go the extra mile with a strong work ethic; self-directed and resourceful, • Project credibility with knowledge of the customer service domain and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level, • Fluency in English is a must Sounds interesting? Then please send us your application and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Senior Account Manager: The Architect of Iconic Partnerships Multi-Award-Winning Experiential Agency | London (Hybrid) | £48k–£55k + Bonus Hybrid working pattern Are you a relationship mastermind who sees a client brief not just as a task, but as an opening move in a long-term strategic game? We are representing a premier, London-based experiential agency that doesn’t just "do" events—they build legacies for tech giants and financial titans. They are looking for a high-performing Senior Account Manager to lead a world-class portfolio. This isn't about chasing new leads; it’s about the sophisticated art of organic growth, deep-rooted trust, and turning "global brands" into "lifelong partners." What’s Different About This Role? In an industry known for high turnover, this agency is the outlier. They are the "forever home" for ambitious talent. Their Head of People started as a PA; their newest Board Member started as an intern. This is a place where your career isn't just managed—it’s engineered for longevity. You’ll be joining a culture that values "happy to get on" energy over ego, where the dogs are friendly, the office gym is waiting, and the projects are genuinely culture-shifting. What You’ll Bring: • Agency DNA: 5–6 years of experience within a fast-paced agency (events or marketing). You understand the rhythm, the stakes, and the "magic" required to keep clients coming back., • Commercial Gravity: You’ve steered project budgets of £500k+ with a forensic eye on profitability and a flair for identifying untapped revenue., • Sector Sophistication: You can hold your own in a room with tech innovators and financial leaders, backed by seamless technical literacy (Google Apps pro-level)., • Operational Intuition: You know enough about the "how" (production/ops) to ensure the "what" (client vision) is always grounded in reality., • Mastermind the Account: Move beyond the day-to-day to create actionable, high-level account plans that secure long-term client satisfaction and growth., • Be the Trusted Adviser: Go deep into your clients’ business objectives, becoming a proactive partner rather than just a service provider., • Oversee the Portfolio: Lead the strategic planning, design, and delivery of both live and digital experiences, ensuring every KPI is smashed., • Innovate & Sustain: Weave industry-leading sustainability and digital trends into every proposal, keeping your clients ahead of the curve., • The Culture: A creative, inclusive, dog-friendly hub in the heart of the city., • The Rewards: An annual bonus that reflects your impact and a comprehensive private health and dental package., • The Balance: A firm 3-day office split—perfect for real-world collaboration without sacrificing your flexibility. You are a Senior Account Manager who is ready to graduate from "managing tasks" to "owning relationships." You have the professional maturity to handle high-pressure corporate landscapes and the creative spark to make experiential marketing feel fresh. You want a role where your hard work is rewarded with a clear path to the boardroom. Ready to take your career to the next level? Apply now and let’s chat about how this opportunity could be the perfect fit for you!

About us: We are an award-winning Production Company. Creating live sport, documentaries, promos, branded, and digital content. Changing the game of entertainment. Built in London, and now proudly operating across the UK, Buzz 16 began as a tight team of producers, creators and sports obsessives — a team united by a love for great storytelling, bold ideas and working together at the highest level. From day one, our aim has been simple: create content that moves, entertains and elevates the intersection of sport and culture. We’ve grown fast. From digital shorts to premium broadcast series, from behind-the-scenes documentaries to shows watched by millions — our team has built a reputation for energy, pride and excellence. Today, Buzz 16 works with some of the biggest names in sport and some of the world’s leading broadcasters, producing entertainment that is unmistakably ours. But the spirit remains the same: one squad, playing for the badge, creating entertainment together. We are now looking to appoint a Commercial Director who will shape and lead the company’s commercial strategy, accelerate revenue growth, create new commercial opportunities, and build long term strategic partnerships across a diverse portfolio to bring world class sports content to life. Key Responsibilities: Commercial Strategy & Revenue Growth • Develop and execute the commercial strategy aligned with the Company’s objectives., • Identify and pursue new business opportunities, including sponsorship, advertising and content licensing deals., • Grow revenue by targeting high potential markets and optimising pricing and development. partnerships., • Secure production contracts, framework agreements, and long-term partnerships., • Manage sponsorship integrations, branded content, and commercial deliverables within productions. Client & Stakeholder Management • Build and maintain strong relationships with key stakeholders, including advertisers, agencies, sponsors, broadcasters and media partners., • Collaborate closely with the production and content teams to ensure commercial commitments are delivered., • Represent the business confidently at industry events and pitch meetings. Pricing, Contracts & Profitability • Oversee pricing models, proposals, and tenders., • Lead contract negotiations, including production budgets, margins, and commercial terms., • Work with Finance to manage forecasting, revenue pipelines, and profitability. Market & Industry Insight • Monitor trends in sports media, broadcast technologies, and competitor activity to identify opportunities and risks., • Analyse market trends, competitor strategies, and audience insights to inform commercial strategies and support data driven decision making. Qualifications, Experience and Key Skills • Commercial leader with extensive experience in media, sports, and entertainment industries., • Proven track record in securing production deals, media partnerships, and sponsorship revenue., • Experienced in developing and executing commercial strategies to drive revenue growth., • Strong understanding of advertising sales, sponsorship, and content monetisation models., • Skilled in negotiating complex deals and structuring agreements for maximum impact., • Strategic thinker with the ability to analyse data, identify opportunities, and implement actionable plans., • Commercially astute with solid financial and budget management expertise., • Exceptional communication, presentation, and relationship-building skills with stakeholders at all levels., • Inspiring leader with a talent for motivating teams to achieve targets and deliver results., • Passionate about sports, with insight into audience behaviour and preferences. The Executives in Sport Group are retained on behalf of Buzz 16 to appoint a Commercial Director. All direct applications and CV's will be forwarded to The Executives in Sport Group. If this role is of interest, then please press the apply button and include a copy of your CV. We ask that applicants complete our diversity monitoring form. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be. All information supplied is anonymous and will not be viewed by recruiting managers. Diversity Monitoring Form - Commercial Director - Buzz 16 – Fill in form Please note that due to the volume of applications received, we are unable to provide specific feedback on unsuccessful applications.

Job Title: Lead Houdini Artist (Motion Design / VFX) Reporting to: Creative Director / Head of Production Role Overview We are seeking a Lead Houdini Artist to join a high-performing, agile creative team in the UAE. This role is positioned as a senior, hands-on specialist, focused on delivering exceptional Houdini-based work across motion design, VFX, and real-time pipelines. This is not a traditional team management role. Instead, the Lead will act as a right hand to leadership, bringing strong ownership, technical depth, and the ability to drive projects end-to-end. The ideal candidate is equally comfortable working directly with clients, guiding internal teams, and executing complex Houdini work themselves. Key Responsibilities Creative & Technical Execution • Lead the creation of high-quality Houdini-based simulations, procedural systems, and visual effects, • Deliver hands-on work across motion design, VFX, and real-time environments, • Ensure creative output aligns with client expectations and project briefs, • Take full ownership of projects from brief through to final delivery, • Manage feedback loops between clients and internal teams, ensuring clarity and efficiency, • Oversee project flow using task management systems and production pipelines, • Act as a confident, client-facing representative during key stages of delivery, • Translate client requirements into actionable creative and technical direction, • Brief, guide, and support team members to ensure strong execution, • Provide mentorship and technical input without formal line management responsibility, • Step in to support operational delivery when needed, ensuring continuity across projects Target Background / Ideal Experience We are particularly interested in candidates coming from: • Motion design studios with strong use of Houdini in their pipelines, • VFX houses, particularly within commercial and advertising environments, • Select game development studios where Houdini is embedded in the production pipeline Key Requirements • 5+ years of experience working with Houdini in motion design, VFX, or related fields, • Strong portfolio demonstrating procedural workflows, simulations, and high-end visual output, • Proven ability to work in client-facing roles and manage feedback effectively, • Experience with production pipelines, task management systems, and collaborative workflows, • Strong understanding of rendering workflows (Redshift, Arnold, Karma, or similar)

Footballco is the world's leading football media company, built for the next generation of fans. Our mission is to give fans more of the game by building football communities that entertain, inform, and inspire action. We cover everything in football from news and analysis, original reporting, and social media content, to web stores, video, podcasts, newsletters, and live scores. With over 1 billion video views per month, 100 million social followers globally, and a reach of 800 million across web, social, and video platforms, Footballco is the world’s largest football media company and one of the largest digital media companies in sport globally. About the Role Please include a link/attachment to your portfolio when applying. We are looking for a football-loving Associate Creative Director who has extensive experience and a standout portfolio to join and lead our branded content team. As the Associate Creative Director, you will be one of the department’s leaders responsible for our overall output and delivering award winning work, as well as guiding and elevating those around you to reach new heights. You will be responsible for coming up with innovative, big ideas that give our clients exactly what they want, but also what they’d never expect - all whilst balancing the commercial needs of the business and the demands of our content-loving audience. As a creative leader, you will be confident when it comes to all aspects of the creative process and seeing a campaign through from ideation to execution, presentation and production. Associate Creative Director will oversee a wide variety of projects, pitches and proactive pieces, whilst coordinating the efforts of multiple teams, and ensuring our creative department is delivering work of the highest standard. What you'll be doing: • Conceive and execute ambitious 360 campaigns and branded content pieces that will delight our clients and Footballco’s unrivalled global audience., • Co-lead our in-house creative department, helping oversee and creatively directing all briefs that pass through the team., • Work alongside our ECD, CD, Head Of Production and Head Of Design to craft and deliver outstanding pieces of work that set a new industry standard and align with our creative vision., • Partner closely with our strategy team to build authentic creative ideas from unique audience insights that only Footballco is uniquely able to uncover., • Work with our global sales team to identify the best opportunities in local market, formulate the best responses, and prioritise our pitch responses., • Be part of the senior leadership team and responsible for making high level business decisions for the better of the creative department., • Direct campaigns and productions to a high standard and confidently communicate your creative vision to clients, production and post-production teams., • Assume ultimate responsibility for the quality and accuracy of the end product of all creative team members., • Ensure ideas can happen relative to budgets, timing, and capabilities. What you have: • A creative portfolio full of diverse thinking and award-winning work across a variety of different media platforms., • Extensive experience (8-10 years) working as a creative in top creative agencies - football media, editorial, or branded content experience is a plus., • A passion for football and a thorough understanding of culture and how the two collide across music, gaming and fashion., • Your finger on the pulse when it comes to both the creative industry and the global game, including grassroots, youth, women’s and youth., • A great eye for detail and a passion for craft, and have worked as an art director or copywriter or hybrid creative., • The ability to analyse content trends and audience insights, and be able to translate those into new branded content opportunities., • An interest in innovation and technology, plus experience working across digital campaigns that includes producing work for a variety of social platforms., • Excellent communication/presentation skills and an ability to inspire internal and external stakeholders with your storytelling and ideas., • Fantastic leadership and organisation skills combined with a can-do attitude and the willingness to help shape the creative culture within the agency Our Culture We are a team of 400+ passionate people based in eighteen offices all over the world. We are writers, producers, developers, strategists, sellers, creatives, project managers, number crunchers, people-people and more. Not all of us love football the sport, but we all pride ourselves on leading football the industry. Our company culture plays a huge part in that. Having something that connects us outside of the work we do, is as important to us as the quality of the content we create. So much so, we have four internal squads (Sports, Social, Wellness & Smile) each responsible for bringing us together and making life at Footballco as great as it can be. Footballco is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, colour, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.

The Firm A globally recognised law firm is seeking a junior Pensions Associate (NQ–2 PQE) to join its market-leading London team. This role offers exposure to premium mandates, influential clients and a specialist team operating at the highest level across the pensions market. The Team You’ll be joining one of the UK’s most established and highly regarded specialist Pensions practices, who advise trustees and employers across the full spectrum of pensions matters — from scheme governance and regulatory change to end-game strategy (including buy-ins/outs and bulk transfers), master trusts and innovative new pension structures. About You • A qualified solicitor NQ-2 PQE with experience gained at a leading private practice firm or pensions provider., • Familiarity with pensions investment, governance and/or insurance-related transactions (advantageous) Why Apply? This is an outstanding chance to build your career in a specialist pensions team at the forefront of the sector — combining meaningful work, technical challenge and strong professional development. You can expect: • A high calibre and diverse diet of pensions work, • Significant client exposure from early on, • A collaborative and inclusive working environment, • Excellent career progression and training, • Flexible working options that support work–life integration To Apply:

About Footballco Footballco creates more football content, across more platforms & languages than anyone else, reaching over 700 million football fans across the world each month. Our consumer brands include GOAL, Mundial and many more – no one else has our reach or depth of understanding within the game. We’re a company with over 300 employees globally engaging a huge audience (our channels generate over 2 billion video views a month) and we work with exciting partners in the UK, US and around the world. About the Role This is a freelance role. Footballco is looking for a Spanish-speaking Social Media Manager based in the UK to join GOAL’s social planning and publishing team. You’ll be responsible for driving platform engagement, growth, revenue and brand presence through content that Spanish-speaking football fans will love. You’ll be involved in GOAL’s daily social output and work closely with other teams (e.g. production) to create compelling content in GOAL’s tone of voice. You’ll also support commercial delivery for sponsorship and adaptation of Footballco IP. This temporary role is ideal for someone with a minimum of four years of experience as a social media manager, ideally within sport business, and an in-depth understanding of football culture. Job Responsibilities • Execute GOAL’s social media strategy across platforms. We publish on TikTok, Instagram, YouTube, Facebook, X, and Spotify., • Daily social publishing, community management and audience engagement, creating and overseeing detailed content rollout plans where applicable., • Advise on social captions, thumbnails and content flow to optimise storytelling and maximise reach for a Spanish-speaker audience., • Manage and feed into GOAL’s Social Planner to deliver audience and commercial content against key milestones and deadlines, as well as the football calendar., • Lead creative ideation and ensure content output is on-brand, innovative, and platform-native., • Monitor content performance, analyse data and share actionable insights to refine future publishing plans on Footballco’s portfolio of social channels., • Absorb social trends, platform updates and emerging formats to keep GOAL leading the way globally with its social content., • Collaborate with our team and client services on commercial delivery where sponsorship and adaptation of GOAL’s own IP is part of a campaign., • Work with the Brazil and Global teams to develop and evolve existing projects, • Willingness and availability to work around big football moments and shoots, which may require evening and weekend work for specific projects. Skills and Experience • Native Spanish speaker preferred, fluency in Spanish is a must, • Minimum four years’ experience planning and publishing audience-driven content on social media channels., • Comfortable editing short-form video content and adding subtitles, • Solid working knowledge of Adobe Photoshop, • Proven track record of growing audiences and engagement across major social platforms., • Passion for football and strong knowledge of both the Spanish-speaking world and global game., • Deep understanding of football culture, fan communities, and the wider media landscape., • Experience writing video scripts and content plans, as well as providing astute and actionable feedback for others within the team and in other departments would be ideal, or at the very least a willingness to pick up and learn the ropes., • Strong editorial judgement and creative ability to react to breaking news and viral opportunities., • Proficiency in social analytics tools., • Excellent copywriting skills, adhering to GOAL’s tone and brand voice., • A collaborative attitude and excellent communication skills – able to work effectively with talent and production teams.

Account Exec | Base £40k-£70k (Y1 OTE £100k-£110k) | London We're working with a fast-growth cyber business flipping the insurance industry on its head and they’re looking for high-performing sales talent to join them. The Opportunity This specialist brokerage is Europe’s sole cyber-only player, backed by serious funding and targeting an IPO by 2028. They have the runway, market opportunity and financial backing to change an entire industry and generate life-changing levels of remuneration for those involved. A full-cycle, sales position where you’ll build your own pipeline, develop opportunities through a consultative process, and retain clients long-term to create a compounding book of business. Success comes from consistent outbound activity, strong deal ownership, and proactive relationship management post-sale. What You’ll Be Doing • Generating new business through proactive outreach to senior decision-makers, • Developing and closing opportunities via a consultative sales process, • Managing and growing your portfolio post-sale, leading onboarding and renewals, • Leveraging internal cyber and insurance specialists to win and retain clients Earning Potential & Perks • Uncapped commission structure (ability to compound your earnings YOY with retention of all accounts - heavily renewals based industry), • OTE: Y1 - £100k-£110k, Y2 - £140k-£160k, Y3 - £180k-£220k, • Top performer benchmarks: £180k (Y1), £300k (top performer), • Equity upside for top performers aligned to IPO trajectory, • Regular revenue incentives (Michelin-star lunches, annual incentive trips - Ibiza in 2025), • Private healthcare, • Structured onboarding with hands-on development and coaching Who They’re Looking For Insurance experience isn’t required — mindset is everything. You’ll likely thrive if you're: • Competitive, ambitious, and resilient, • Pride yourself on your work ethic, • Inquisitive with a strong desire to improve, • Hate losing, but never a sore loser, • Comfortable with direct feedback in a high-performance environment, • Commercially minded with interest in business, tech or global economics, • Motivated to build something meaningful rather than just hit a number Why Join? You’ll enter a scaling, specialist market at the right time, with real ownership, equity potential and the chance to create long-term wealth from a portfolio you build and retain. If you’re competitive, curious, and tired of playing it safe, this could be the game-changer.

At Bill’s, our mission is simple Everyone Leaves Happy. As Reservations Optimisation Manager, you will be the leader of Bill’s Central Reservations systems and processes, ensure our booking platforms are optimised, reliable and commercially effective, supporting revenue growth, operational delivery. All of these processes should support our focus on ensuring both a seamless, and unmistakeably Bill's, guest experience. We are looking for a subject-matter expert on reservations technology, owning system configuration, optimisation and performance across platforms including OpenTable, OrderPay and website integration including TLC built platforms. An ability to translate data and insight into system improvements will be vital, ensuring availability, capacity and booking rules are set up to maximise conversion while protecting and improving guest experience on all booking platforms. As a part of the reservations team this role will occasionally require weekend working on a rolling basis to ensure essential communications and the Chatbot are looked after during peak restaurant hours. This role will also take responsibility for three of the Reservations Team, managing them and taking responsibility for their training and goals, wellbeing, and progression. What we need from you (sound familiar?) Own the end-to-end operation of central reservations systems, ensuring they support commercial goals, guest experience and operational delivery. Manage and optimise the booking journey, identifying improvements through system updates, integrations, APIs and automation. Configure and maintain reservation platforms including OpenTable across all sites (availability, turn times, flows, experiences and booking rules). Analyse capacity and missed booking opportunities, implementing configuration changes to maximise utilisation and conversion. Own system configuration for payments and set menu functionality including OrderPay and Set Menu Manager. Monitor reservations performance and KPIs, providing insight-led reporting to support commercial and marketing decisions. Ensure booking data accuracy and system integrity across all reservations platforms and integrations. Develop and maintain SOPs, documentation and training frameworks for reservations systems. Lead reservations-related projects, including new site setups, integrations and platform improvements. Act as the escalation point for system issues, managing incident resolution and communicating impacts to stakeholders. Our Bill’s Benefits (the good stuff): Never a hungry belly - Discounts on the whole menu, with 80% for on shift and 50% for off shift discounts for all employees. Access your earnings early– the ability to access your earnings within 24 hours of working your shift if you ever need it. Supermarket discounts - take a percentage off your weekly shop with access to discounts at most of the major supermarkets. Every little helps ;) Long Service Awards – Some things are worth celebrating – Long Service is one of them! Yearly Bonus based on business goals Career Progression - Bill’s strongly believe in giving all of our employees the opportunities to succeed and progress. The proof is in the pudding, 30 of our 50 Head Office colleagues started out in Monthly Training - we also offer monthly core training sessions to keep you at the top of your game, it’s easy to book on whenever you need. Insight discovery - Across our whole business we have woven Insights Discovery into everything we do, this means learning about yourself and how to work best with all your colleagues. CURIOUS: Naturally inquisitive and data-driven, always exploring how systems, configuration and insight can improve booking performance and guest experience. COURAGEOUS: Confident in owning complex systems, making recommendations, and challenging configuration or behaviour that limits performance or consistency. COLOURFUL: Calm, clear and collaborative, bringing confidence and structure to a highly technical space while supporting teams with clarity and positivity.

Hundred Star Games is an independent video game developer based in Hackney Wick, East London, founded by Jamie Walker and Sefton Hill, previous founders of Rocksteady and the creative leadership team of Rocksteady’s Batman Arkham series. Growing to a maximum of 100 people over the next few years, we’re doing things differently at Hundred Star, so we can focus on making great games and building meaningful connections with those we work with. Our company culture and way of working is unique to the industry and encourages leadership at all levels, autonomy, accountability, team support, sharing vulnerability, and building context, connection, and treating people well. We’re looking for an Advanced Gameplay Animator to join our growing studio and help create immersive and dynamic gameplay animations which enhance the player experience of our projects. In this role, you will work closely with our existing Animation team but also as an individual taking ownership of key features, support more junior members of the team, and contribute to the wider creative vision of the studio. We’re a hybrid studio, with everyone working in studio Tuesday through Thursday, with Mondays and Fridays open to WFH within the UK. Must haves: UE4/5, Blueprints, Maya, a reel showcasing realistic gameplay character animation, keyframe and mo-cap, locomotion, combat, environmental interaction. AAA background. In this role you will: • Working closely with the Animation Director, Animation team and other creative disciplines, you’ll help to establish our animation benchmarks to ensure consistent style and quality throughout the project., • Alongside owning a key feature in the game, you’ll collaborate with others to obtain feedback and ensure the feature design is the best it can be., • Champion and inspire others within the team, providing guidance and insight to more junior members but also help improve the wider industry where possible., • Create and implement world class quality animations using keyframe and/or motion capture., • Implement gameplay features with Engineering, VFX, Audio and other teams to create great-feeling behaviours for the player., • Foster strong relationships across all departments to proactively resolve team-wide challenges as and when they come up., • As part of the animation team you will offer feedback and suggestions to improve our animation tools and pipeline. • Where necessary, collaborate with outsource partners to create high quality animation assets. What we’re looking for: • Highly skilled in gameplay animation, with examples of character agility, combat, environmental interactions etc., • A solid grasp of Unreal's Animation Blueprints and confident aiming for them to working alongside gameplay code., • Comprehensive understanding of Animation principles and confident using industry standard software (Maya)., • Confident partnering with Gameplay Engineers, using their input to deliver industry-leading gameplay animations., • An expert in keyframe Animation but equally comfortable with motion capture integration. o Experience of directing and or performing in motion capture systems would be advantageous., • Strong creative throughput, able to take direction and create several ideas and adapt to changes in design, • Comfortable working closely with all departments within the studio to support the continued development of our project, and weaving gameplay and storytelling into a cohesive thread., • Experience setting goals for team members or managing outsourcing animation teams would be beneficial., • Previous experience in AAA game development or working on similar large-scale projects, • Experience working in UE5 • Passion for Animation, games, film and creating something fun and engaging Visa sponsorship and relocation assistance is available Salary to £70k plus - Benefit Highlights • 28 Days Annual Leave • Discretionary annual bonus • Private Medical, Cash Plan and Dental insurance through BUPA (Couple and Family cover) - medical history disregarded, • Life, Critical illness and Income Protection benefit, • Enhanced Maternity/Paternity Leave and Pay • Focus on Wellbeing which includes, subsidised gym membership, annual fitness grant, inhouse yoga and fitness classes and discounted massages • Regular social events throughout the year, including a Summer Wellness Retreat and monthly birthday and milestone celebrations CVs to - Exclusive recruiter

ABOUT YES.COM Yes.com is an AI-native online gambling startup launching in Denmark, with expansion planned across Europe and other regions. We operate on an established third-party platform and are building an entertainment-first player experience across sportsbook, casino, and live casino. In most iGaming markets, traditional retention tools are restricted. Gamification is the key retention differentiator. THE ROLE You will own gamification end-to-end — from strategy through to shipped product. This is a 0-to-1 role. There is no existing gamification system. You will define the architecture, design the mechanics, write the specs, coordinate delivery, and measure impact. Gamification is the meta-layer that bridges our vertical products (sportsbook, casino, live casino) through progression, missions, live events, and achievements. It turns individual bets and spins into a connected engagement experience. You will work with a shared internal engineering pool, third-party products, and the platform’s loyalty engine. There is no dedicated squad — you will need to be hands-on and persuasive with shared resources. WHAT YOU’LL DO Define the Gamification Architecture • Audit available third-party loyalty engine capabilities and identify gaps, • Recommend technical approach: platform-native, third-party, custom build, or hybrid, • Present trade-offs and build vs. buy decisions to leadership Design & Spec Gamification Mechanics • Progression systems (XP, levels, unlocks), • Missions and quests (daily, weekly, seasonal), • Achievements and collections, • Leaderboards and social competition, • Live ops and seasonal events, • Map every mechanic to markets’ regulatory constraints Coordinate Delivery • Write detailed specs with acceptance criteria, • Work with shared engineering to build and ship, • Prioritise ruthlessly — define what launches with the platform vs. what’s added incrementally Measure & Iterate • Own retention metrics attributable to gamification (D7, D30, session frequency), • Run experiments and kill what doesn’t work, • Provide a measurement framework that proves gamification’s commercial value Collaborate Across Teams • CRM — define boundary between in-product gamification and CRM-driven engagement, • Creative — gamification = mechanics + visuals (tight integration), • Legal & Compliance — every feature has a compliance lens, • Analytics — experimentation infrastructure, KPI definition, deep dives FIRST 90 DAYS Three deliverables expected: • Gamification Architecture Decision, • Audit loyalty tools, assess build vs. buy for each mechanic, recommend technical approach with trade-offs, • MVP Gamification Spec, • Minimum viable feature set mapped to Denmark regulatory constraints, with detailed specs, acceptance criteria, and prioritised phasing, • Gamification Strategy, • End-to-end strategy covering mechanics, compliance mapping, measurement framework, and multi-market roadmap WHAT WE’RE LOOKING FOR Must Have • Mobile gaming product experience — shipped gamification systems in a live product as a PM or equivalent, • Shipped at least two of: mission/quest systems, progression/meta-game, live ops/events, • Holistic product thinking — can adapt gaming mechanics to a regulated gambling context, • Hands-on — writes own specs, prototypes ideas, digs into data, • Evidence-led — forms hypotheses, tests them, measures results, iterates or kills, • Strong documentation discipline Strong Plus • Experience in a regulated industry (fintech, healthtech, gambling), • Understanding of player psychology or behavioural design, • Multi-market product experience, • AI fluency in daily workflow, • Experience working with third-party platform providers or vendor integrations Not a Fit If • Feature factory mindset — ships without measuring impact, • Consensus-driven — can’t operate in ambiguity or make decisions without full alignment, • Copy-paste gamification — would transplant mobile gaming systems without adapting to context, • Theory over execution — talks frameworks but can’t write a spec or analyse data, • Exclusively large-company background — only worked with dedicated squads and mature processes REGULATORY CONTEXT You will likely come from unregulated or lightly regulated mobile gaming. In gambling, every gamification feature has a compliance lens: • Missions can’t encourage overspending, • Leaderboards can’t rank by wagered amount, • Urgency can’t drive problem gambling, • XP must be action-based, not wager-size-based Legal & Compliance is the guardrail. You are not expected to be a regulatory expert from day one, but you need to internalise core principles quickly. HOW YOU’LL WORK • Shared resources: no dedicated engineering squad, • AI-assisted workflow: AI supports research, competitive analysis, and spec writing, • Autonomy within guardrails: high autonomy, leadership sign-off on architecture, compliance review on all features, • Async collaboration: chat and Google Meet, minimal meetings WHO YOU’LL WORK WITH • Leadership — strategic direction, commercial judgment, • Technology — engineering pool, platform integrations, AI tooling, • Creative — visual design for gamification mechanics, • CRM — engagement ownership and coordination, • Analytics — measurement and experimentation, • Legal & Compliance — regulatory guardrails, • Third-party systems — platform and loyalty engine COMPENSATION • Competitive compensation package, • Health insurance, • Paid learning and growth opportunities INTERVIEW PROCESS • Application, • CV + short note: name one gamification system you shipped and its impact on retention, • Screening call (30 min), • Motivation, gamification experience, comfort with ambiguity, • Portfolio review + case study (take-home), • Walk through 2–3 shipped systems, then present a recommended gamification architecture and MVP for Yes.com’s Denmark market Final interview Co-CEOs — strategic alignment, culture, long-term fit WHY THIS ROLE IS DIFFERENT Most gambling companies treat gamification as a bolt-on — loyalty points and badges managed by CRM. We treat it as the core retention mechanism, owned by a dedicated PM with real gaming experience. You will not adapt CRM tools into gamification. You will design engagement systems the way mobile gaming companies do — progression, missions, live events, seasonal content — within a regulated gambling context where these mechanics genuinely matter. If you have built engagement systems in mobile gaming and want to apply that craft to a new industry where it is the competitive differentiator, this is the role.

Fully remote role from the UK Are you a Senior Cinematic Animator with AAA experience, passionate about storytelling, performance, and bringing emotional characters to life? We’re hiring a Senior Cinematic Animator to join a leading AAA studio working on a high-profile action RPG project. This is a contract opportunity for an experienced animator who thrives on crafting cinematic storytelling through facial and body performance, from previs to final polish. About the role As Senior Cinematic Animator, you will collaborate closely with the cinematics team to produce high-quality cutscenes and bespoke narrative content. You will help drive the creative vision across cinematic sequences, ensuring emotional authenticity, technical excellence, and seamless in-engine integration. This role requires deep expertise in motion capture workflows, hand-keyed animation, and in-engine cinematic implementation within a proprietary game engine. What you’ll do: Cinematic animation and performance • Capture, solve, retarget, and polish facial and full-body motion capture data, • Deliver believable, high-quality character performances for narrative cutscenes, • Refine animation timing, pacing, and camera layout to enhance storytelling impact, • Iterate rapidly based on creative and director feedback Technical implementation • Implement cinematics directly into the game engine, • Ensure smooth integration between cinematic sequences and gameplay, • Collaborate with technical teams to resolve animation and performance challenges Creative collaboration • Work closely with the Lead, Director, and Cinematics team to align with overall vision, • Contribute to narrative-driven animation decisions, • Support continuous improvement in cinematic quality standards What we’re looking for: Experience • 5+ years of professional animation experience, • Credits on at least two shipped titles, ideally AAA, • Strong portfolio demonstrating realistic facial and full-body animation, • Proven experience with motion capture clean-up and performance refinement Technical skills • Proficiency in body, facial, and camera animation, • Experience with industry-standard animation software, • Understanding of in-engine cinematic workflows, • Experience with proprietary engines or AAA production pipelines preferred Creative strengths • Strong understanding of emotional storytelling through animation, • Eye for performance nuance and cinematic composition, • Passion for narrative-driven game development Nice to have • Experience in cinematography or editing, • Experience implementing cinematics directly in a game engine, • Background in large-scale RPG or narrative-driven titles Why join: • Contribute to a high-profile AAA action RPG project, • Work with a talented and collaborative cinematic team, • Hybrid work model with modern studio facilities, • Opportunity to help shape world-class narrative experiences The studio is committed to equal opportunity employment and fostering an inclusive environment where creativity and collaboration thrive. If you’re a senior cinematic animator who excels at delivering emotionally powerful performances and seamless in-engine storytelling, we’d love to hear from you.

Creative Strategist – Branded Content (Gen Z & Football Culture) £45 - £55K base + benefits Hybrid Working - 3 days in the office We’re looking for a culturally switched-on Creative Strategist to join my client’s team and help develop standout branded content programmes for brands seeking to engage Gen Z style setters and opinion formers. The ideal candidate lives and breathes global football and street culture — not just the game, but the world that surrounds it: iconic teams, rising players, music, sneaker drops, fashion collabs, and the digital spaces where these all collide. You’ll understand how football sits at the intersection of pop culture and youth identity, and you’ll use that insight to help brands connect authentically with hard-to-reach football-loving audiences. You’ll be responsible for shaping creative strategies, crafting compelling narratives, and building visually strong decks that win pitches. You know how to turn brand objectives into culture-first content ideas that feel native, fresh, and shareable. You thrive in pitch environments and are confident presenting ideas to internal teams and clients alike. Key Responsibilities: • Develop insight-led creative strategies for branded content campaigns, • Identify culturally relevant opportunities within football and youth culture, • Create pitch-winning presentations that clearly articulate creative thinking, • Collaborate with commercial teams, editorial, creative, and production to bring ideas to life Requirements: • Proven experience in creative strategy, branded content, or campaign planning, • Deep knowledge of football culture and Gen Z digital behaviours, • Excellent storytelling, writing, and deck design and creation skills across PPT, Google Slides, Canva, Keynotes etc, • A natural flair for ideation and thinking outside of the box to bring brands into the heart of the consumer experience, • A strong instinct for what cuts through culturally and creatively

About Buildots Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years... Until now. Backed by leading VCs and deployed on hundreds of projects across North America, Europe, and the Middle East, Buildots enables a game-changing, performance-driven approach. Our customers include top global contractors, consultants, and owners - SRM, Multiplex, Mace and Wates, to name a few. With over $160M raised and major expansion planned for 2026, this is a unique opportunity to join a fast-scaling company reshaping one of the world’s largest industries. About The Role Buildots brings groundbreaking capabilities to managers on construction sites, far beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to generate business with the contractor’s future projects. As a CSM within Buildots you are responsible for the set-up and onboarding of all new projects within your portfolio, and then the successful product adoption across multiple users within the projects. We want to ensure the data Buildots offers becomes embedded into the day to day practices of our projects, which leads to adoption across our key accounts. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our product managers, you’ll provide user stories and wins to the account teams helping to support the successful expansion within our key accounts. Alongside this you’ll work closely with our technical team to ensure project data is correct, as projects evolve so does their digital twin within Buildots, alongside your dedicated VDC you’ll need to ensure we’re ahead of the game. What You'll Do: • Provide strategic advisory services to maximize customers' adoption, implementation, and ROI from Buildots across multiple construction projects., • Lead the relationship with our key champions ensure they feel supported by Buildots, whilst also promoting the customer voice inside the business., • Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it., • Gain insights from data and the use of the system on projects and feedback to the product team to influence the product’s roadmap and features., • Bring determinable value to the customers that can be recorded and reported internally as customer stories, • Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring an ongoing legacy of Customer Success Delivery. Requirements: • 5-7 years' experience as a construction professional, preferably site based (i.e. Project Manager, Site Manager, Project Engineer, Project controller), • Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, ability to effectively escalate to management when needed, contribute to building the company's success secret sauce, • Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base, • Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results., • You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market., • Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting, • Willingness to travel up to 40%, • Candidates must be able to work in London 3 days a week If you don’t meet every single requirement, we still encourage you to apply. Your unique experiences, skills, and passion may be exactly what we’re looking for. *By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.