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Flexible with working patterns (on-call work). Looking for a role that keeps you active, flexible, and out of the office? Were on the hunt for a. This role is perfect if youre after flexible, part-time work, dont mind getting stuck in, and.

Getting involved across the business where required – estimation, production, signage and coordination. Strong estimating knowledge and commercial awareness gained within the large format/signage industry. If you're a print/signage all‑rounder or estimator looking for a long‑term move with var

Large Loss Specialist - Milton Keynes About MIB At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately. Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives. About the role Are you ready to take the lead on high-value, complex claims and make a real difference? Were looking for a seasoned professional to manage a portfolio of large loss cases, delivering fair outcomes and exceptional service to our customers. In this pivotal role, youll provide expert technical guidance, ensuring consistency, control, and continuous improvement in line with our policies and procedures. Key responsibilities To handle a portfolio of complex and high value personal injury claims in a collaborative manner making the optimal use of the telephone to drive the case forward Work with our trusted panel solicitors utilising a strategic case management approach aimed at shortening lifecycle where appropriate for the customer/claimant To deal with all aspects of end-to-end claims handling To keep up to date with good claims practice and champion this throughout the team and wider claims function To act within set handling authorities as defined by the Claims Authorities Matrix Act as a point of reference to guide, mentor and advise others to ensure the sharing of knowledge and best practice Experience of communicating and presenting highly complex information to internal and external stakeholders The ability to drive excellent team working including collaboration within and across teams to achieve shared company objectives and values Develop and apply claims strategies to conclude claims in an economical and effective way to drive down the length of the claims lifecycle and keep legal costs down Deliver and contribute to the MIB’s 5 year Strategy “Accelerate to Zero” Conduct internal and external audits Use knowledge from audits to contribute to and deliver technical and process improvement initiatives to continually build operational and technical capability Challenges self and others to rise to challenges and perform to the best of their abilities Support the wider Claims function with the identification of skills gaps and where appropriate the design and delivery of specific technical training to assist with their progression and succession plans Deliver short term /one off projects and activities as required by and to the standards and outcomes agreed with line manager Model excellent behaviour and a positive attitude to colleagues and customers Skills and Experience Proven experience of handling significant personal injury claims valued in excess of £500k Understanding of insurance indemnity principles Good judgement and to be able to balance commercial and claims risks to achieve positive outcomes Strong investigative and negotiation skills The ability to process data quickly and make risk based decisions within the authorities provided Proven analytical and systematic thinking skills The ability to manage complex stakeholders and partnering relationships Strong customer focus and ability to work to deadlines and agreed SLA’s Has a questioning attitude Is self-organised and has time management skills to meet deadlines To be able to use a claims case management system as well as Microsoft based products An unquestionable understanding of motor insurance and claims principles in general Understanding of the Civil Procedure Rules and MIB stance on litigation Understanding of settling claims using periodic payments Educated to degree level or equivalent experience Understanding and application of the MIB agreements and claims handling processes / procedures, gained from experience of working as a MIB Claims Handler or in a similar insurance or legal role. This should include: Uninsured Drivers Agreement and/or Untraced Drivers Agreement and /or Internal Regulations/EC Directives The Road Traffic Act Article 75 Job Title: Large Loss Specialist Salary: circa £67,000 Grade: 13 Working Hours: 35 hours Working Pattern: Monday - Friday Office Location: Milton Keynes Job Type: permanent IT kit supplied to you£320 (before tax) start up allowanceHybrid working (2 days in the office per week) from our Milton Keynes office, MK14 Other Benefits include: Contributory Group Stakeholder Personal pension scheme Life Assurance Employee Incentive Scheme 27 days holiday (plus public holidays) Holiday purchase scheme Sports and Social Club24/7 Employee Assistance Programme Free access to online tools to support mental and physical health Enhanced maternity, paternity and adoption leave 1 volunteer day each year and charity matched funding scheme We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day. So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.

Procurement and Third Party Management Lead - Milton Keynes About MIB At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately. Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives. About the role Support the business to adopt and embed the TPRM framework. Deliver first-class Procurement services to assigned business areas that meet the needs of the MIB. Support assigned business areas to manage their third parties – particularly their critical and high risk third parties – in line with the TPRM framework. Key responsibilities Support the implementation and ongoing operation of the TPRM framework at MIB, as a comprehensive approach to managing risk and driving value from our key third party service providers. Support the development of a Procurement and Third-Party Management policy framework, ensuring the documentation is reviewed and updated on an ongoing basis as required. Support to develop and deliver TPRM training materials, workshops and training sessions across the business. Partner with Third Party Accountable Executives (TPAE) and Third-Party Relationship Owners (TPRO) to define a collaborative approach to sourcing and ongoing third party management for assigned business areas, ensuring roles and responsibilities are clearly documented and understood. Lead the delivery of end-to-end Procurement activity for assigned business areas, including sourcing approach, pre-qualification, tender, negotiation, preparation of contract, due diligence, onboarding, renewals and offboarding. Work collaboratively with Legal to ensure contractual documentation is drafted to contain adequate and appropriate commercial structure, all required clauses to ensure legal and regulatory compliance, and third-party performance criteria to drive delivery aligned to business needs. Provide third party management support to TPROs and TPAEs in assigned business areas in line with the TPRM framework. Level of support will vary according to the criticality of the third-party relationship. The Lead may be required to provide lighter-touch support for medium and low risk third party engagements but may be required to lead third party management activities for critical and high risk third parties. Third party management activities include (but are not limited to) conducting supplier introductory meetings and performance reviews, monitoring supplier performance against key performance indicators (KPIs) and service level agreements (SLAs), identifying areas for improvement, addressing performance issues and agreeing improvement actions, supplier issue resolution, performance recovery and exit-planning activities. Contribute to the delivery of cost reductions, efficiencies and value opportunities through delivery of Procurement and third-party management activities. Build and maintain excellent relationships with internal stakeholders throughout the business, including those at a senior leadership level. Provide Procurement and Third-Party Management SME inputs, strategic commercial advice and challenge at a senior leadership level. Provide peer-to-peer guidance, challenge and support to the central team in their delivery of Procurement services and Third-Party management support to the business. Work with Finance business partners to produce accurate budgets, forecasts and supplier spend analysis, as required. Support to develop and maintain an external network of Procurement and Third-Party Management contacts to develop category expertise, drive market insight, leverage market commercial power and bring technical and/or industry subject matter expertise back into MIB. Identify and implement process and system enhancements as required, to drive procurement maturity and ongoing continuous improvement. Skills and Experience Procurement and third-party management experience in a fast-paced organisation. Extensive Procurement and third party management experience and experience in IT services and professional services Commercially astute, financially literate and legally competent to negotiate and draft complex supplier contracts. Strong influencing and stakeholder management skills, with a proven ability to build constructive working relationships with suppliers, negotiating to deliver results, enforcing contractual obligations and achieving cost savings and improvements. Highly credible and collaborative team member, comfortable to challenge, and with excellent influencing skills and the gravitas to establish trust and confidence of senior stakeholders (TPAEs and TPROs) at senior management level. Excellent presentation and communication skills, both written and verbal, with an ability to translate complex technical subject matter into clear, concise and impactful information that drives the right decisions. Sector experience of insurance and/or financial services is highly desirable. Fully qualified CIPS professional, with a commitment to maintaining CPD and keeping up to date with developments within the profession and best practice. Job Title: Procurement and Third-Party Management Lead Salary: Circa £57,000 Grade: 12 Working Hours: 35 Working Pattern: Monday to Friday Office Location: Milton Keynes Job Type: Permanent IT kit supplied to you£320 (before tax) start up allowanceHybrid working (2 days in the office per week) from our Milton Keynes office, MK14 Other Benefits include: Contributory Group Stakeholder Personal pension scheme Life Assurance Employee Incentive Scheme 25 days holiday (plus public holidays) Holiday purchase scheme Sports and Social Club24/7 Employee Assistance Programme Free access to online tools to support mental and physical health Enhanced maternity, paternity and adoption leave 1 volunteer day each year and charity matched funding scheme We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day. So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.

About MIB At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately. Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives. About the role • Work with the Communications and Campaigns team and stakeholders across the organisation to help deliver engaging communications and content across a range of projects and both organic and paid campaigns., • Support the delivery and evaluation of integrated campaigns, working with our in-house content studio and any external agency., • Create social media activity that engages customers and supports strategic and campaign objectives., • Manage day-to-day delivery of the intranet, using Sharepoint CMS to create and manage pages, • Support the administration and production of real life stories of victims of uninsured and hit-and-run drivers as part of MIB’s storytelling programme., • Support the team in creating, publishing and monitoring content on MIB’s website., • Provide copywriting for communications and campaign activity, • Support the management of MIB’s press office, responding efficiently and effectively to media enquiries, writing press releases and reporting on coverage to the business., • Keep up to date with news and developments in the insurance industry and other news which could affect the direction of MIB’s communications and campaigns., • Proven experience or qualification in a communications, marketing or brand role or a role with transferable skills, • Experience of using a wide variety of digital channels and platforms, • Excellent organisation skills for planning, scheduling and publishing content across internal and external channels, • Experience of press office operations, processes and management, • Excellent copywriting and editing skills across all media types eg print, digital, social etc, • Confidence to engage with internal and external stakeholders at all levels, • Solid analysis and evaluation skills and use of results to improve existing and inform new communications and future campaigns, • Ability to create content that promotes audience interaction, increases audience presence on company sites, and encourages audience participation, • Knowledge of writing SEO friendly content for the web and working with content management systems and analytic tools, • Passion and understanding of purpose-led brands and showcasing impact to different stakeholders. IT kit supplied to you £320 (before tax) start up allowance Hybrid working (2 days in the office per week) from our Milton Keynes office, MK14 Other Benefits include: Contributory Group Stakeholder Personal pension scheme Life Assurance Employee Incentive Scheme 2x days holiday (plus public holidays) Holiday purchase scheme Sports and Social Club 24/7 Employee Assistance Programme Free access to online tools to support mental and physical health Enhanced maternity, paternity and adoption leave 1 volunteer day each year and charity matched funding scheme We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day. So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.

About MIB At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately. Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives. We're looking for a professional and inspiring GRC Specialist to come and join our team. About Our Role As a member of the Information Security - Governance Risk and Compliance team (InfoSec GRC), you'll maintain the confidentiality, availability and integrity of MIB’s information and information systems. This will primarily be achieved through identification and recommendation of risk mitigation treatment plans and as a subject matter specialist to support the needs of the organisation. Key responsibilities Governance • Support the GRC Manager with the development, alignment of an Information Security Strategy, • Development, review and alignment of Information Security Policy, • Create, deliver and maintain information security awareness programmes, • Ensure InfoSec policies, procedures and standards are accessible, communicated and understood by employees, contractors and vendors, delivering training when required., • Attendance of relevant governance groups within MIB to ensure complete, transparent and effective risk management is delivered, • Producing management information (Dashboard) that clearly reflects MIB’s information security risk profile, • Establish and maintain a community of Information Security ‘Champions’ throughout the organisation, • Act as an Information Security subject matter specialist to the business, • Management and maintenance of the ISS Risk Register, ensuring risks are actively identified and managed or exemptions are approved and recorded., • Completion of InfoSec risk assessments and workshops., • Ensuring that InfoSec risk governance and control frameworks are maintained and that risks/issues are reported and escalated appropriately., • Review, challenge and track the implementation and effectiveness of controls and risk mitigation treatment plans as a result of a risk assessment, • Ensure appropriate management focus for any vulnerability that could damage the confidentiality, integrity or availability of MIB information or information systems., • Track and record information security incidents and to ensure risk mitigation controls are appropriate and proportionate and that exposure is minimized., • Support the Information Security Incident response process as required, • To work with all teams to track requirements and compliance with relevant Legislation, Regulations, Standards and Frameworks as they pertain to Information Security, • MIB information security policies, • Delivery governance gateways, • Technical controls, • The jobholder must have a thorough understanding of the Information security threat landscape, significant risks, technical developments and strategies, • Extensive experience in the IT marketplace, as a security practitioner, • Experience and knowledge of leading information security risk assessments, • Proven experience in writing Information Security policies, procedures and standards, • Experience in maintaining all aspects of ISO27001/2 compliance, • Working knowledge of standard risk management/control frameworks such as ISF, NIST, ISO and ITIL., • Demonstrable experience in creating a sustainable compliance capability, • Excellent written and oral communication skills, • Able to present risk in ‘non-technical’ business-friendly accessible language, • Certified Information Systems Security Professional (CISSP), • Certified Information systems Auditor (CISA), • Certified Risk and Information Systems Control (CRISC) Salary £67,000 Fixed Term Contract for 6 months Grade 13 35 hours per week (Monday - Friday) IT kit supplied to you £320 (before tax) start up allowance Hybrid working (2 days in the office per week) from our newly refurbished Milton Keynes office, MK14 Other Benefits include: Contributory Group Stakeholder Personal pension scheme Life Assurance Employee Incentive Scheme 27 days holiday (plus public holidays) Holiday purchase scheme Sports and Social Club 24/7 Employee Assistance Programme Free access to online tools to support mental and physical health Enhanced maternity, paternity and adoption leave 1 volunteer day each year and charity matched funding scheme We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day. So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.

ICT Mobile Communications Manager Location: Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset Salary: Grade 8 - Starts at £44,700 rising by yearly increments to a maximum of £49,716 per annum Type of employment: Permanent About the role: As the Mobile Communications Manager, you will be responsible for the delivery of radio, mobile phone and satellite services to both Devon & Cornwall Police and Dorset Police. Leading a small team, you will achieve this through the management of contracts with service, network and product suppliers. You will be joining us at the start of a ten-year managed service contract with BT for the support of our radio and mobile phone users across our wide geography. This is an exciting period for police radio services, with the national TETRA based Airwave network due to be replaced by the Emergency Services Network in 2029. Supported by local, regional and national project teams, do you have the technical understanding, customer engagement and contract management skills to ensure our officers and staff receive the mobile voice and data services they need to support the public across our three counties? Please be advised that interviews will take place Wednesday 4th/Thursday 5th March 2026. What you get if you join us: If you work for us, you will get access to: * A competitive salary with yearly increments. * 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers). * Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties. * Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5). * Company sick pay. * Competitive local government pension scheme. * Job related equipment, as required. * Free onsite parking at many police sites throughout the counties. * Access to Group insurance scheme (via salary sacrifice scheme). * Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services. * Development and training opportunities. * Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need. * Flexitime, with the ability to undertake your hours flexibly and in line with business need. * Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan). To Apply If you feel you are a suitable candidate and would like to work for Devon & Cornwall Police, please click apply to be redirected to our website to complete your application. The closing date for applications is 19/02/2026, 12:00

Head of Direct Banking Operations & Outsourcing - Milton Keynes About The Role SALARY: From £102k pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office and flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Permanent – 35 hours per week We are seeking an experienced and strategic leader to join our team as Head of Direct Banking Operations & Outsourcing . This is a pivotal role responsible for overseeing the end-to-end operations of our Direct Banking division, ensuring exceptional service delivery, operational efficiency and compliance across all outsourced partnerships and intra‑group service arrangements, while meeting our obligations under Consumer Duty. You will lead a high-performing team, manage critical third-party relationships and drive operational excellence to support our customers and business objectives. This role requires a strong blend of leadership, operational expertise and supplier management skills, with a focus on continuous improvement, innovation and a clear accountability for operational resilience. This role holds Senior Manager Function (SMF24) responsibility under the SM&CR (Senior Manager & Certification Regime) and therefore obtaining and maintaining regulatory approval is a mandatory requirement. What you’ll be doing: Lead and manage the Direct Banking Operations function, ensuring the delivery of high-quality, efficient and customer-focused services. You will be accountable for operational performance across all Direct Banking activities, driving consistency, accuracy and excellence in service delivery. Oversee outsourced operations, taking full responsibility for managing third-party providers and intra-group service delivery. This includes monitoring contractual compliance, ensuring service level agreements (SLAs) are met and implementing robust governance frameworks to mitigate risk and maintain operational integrity. Drive operational excellence through continuous improvement initiatives, identifying opportunities to streamline processes, enhance productivity and leverage automation and technology solutions. You will lead transformation projects aimed at improving efficiency and reducing operational costs without compromising service quality. Ensure compliance with regulatory requirements and internal governance standards across all operational activities. You will maintain strong controls, conduct regular audits and ensure adherence to industry regulations, safeguarding the business against operational and reputational risks and ensuring we meet our Consumer Duty responsibilities. Manage operational risk effectively, implementing comprehensive risk management frameworks and monitoring mechanisms. You will proactively identify potential risks, develop mitigation strategies and ensure resilience in operational processes with clear accountability for operational resilience planning, testing and oversight. Build and maintain strong relationships with key stakeholders, including outsourced partners, internal teams and senior leadership. You will act as a trusted advisor, ensuring alignment between operational delivery and strategic objectives while fostering collaboration and transparency. Develop and implement strategies to enhance customer experience and operational efficiency, ensuring that all processes are designed with the customer in mind. You will champion a culture of service excellence, driving initiatives that improve satisfaction and loyalty. Provide leadership and direction to the operations team, creating an environment that promotes accountability, engagement and high performance. You will coach and develop talent, ensuring the team has the skills and capabilities to deliver against current and future business needs. Essential experience & skills: Extensive experience in managing third-party and outsourced relationships, including acting as a Material Outsource for a UK Bank or Building Society. You will have a proven ability to establish strong governance frameworks, monitor performance against contractual obligations and ensure outsourced partners deliver consistently to agreed standards while mitigating operational and regulatory risks. Experience of overseeing intra‑group service relationships is also essential. Experience of managing and developing savings operational functions, with a track record of achieving high-quality customer outcomes. This includes overseeing processes such as account opening, servicing and maturity handling, ensuring efficiency and accuracy while maintaining a customer-first approach. Deep familiarity with the regulatory regime applicable to UK savings operations, including PRA and FCA requirements and the Consumer Duty framework. You will be adept at implementing and maintaining effective oversight frameworks that ensure compliance, protect customer interests and safeguard the organisation from regulatory breaches. Customer-centric mindset, with demonstrable knowledge and consideration of customer outcomes in all operational decisions. You will champion initiatives that enhance customer experience, ensuring that processes and policies are designed to deliver fair, transparent, and positive outcomes. Exceptional relationship-building skills, with the ability to create, maintain, and leverage strong partnerships across internal functions and external parties. You will act as a trusted advisor and influencer, ensuring collaboration and alignment to achieve strategic objectives. Understanding of and experience managing first-line risk functions, including conducting risk assessments, implementing controls, and producing accurate reporting. You will ensure operational resilience and proactively address emerging risks including formal responsibility for operational resilience requirements. Ability to manage data governance effectively, ensuring data quality, accuracy, and compliance with regulatory standards. You will work closely with data experts to maintain robust data management practices that support operational integrity and informed decision-making. Proven track record in delivering change, both through internal teams and external partners. You will have experience leading transformation projects, driving process improvements, and embedding new technologies to enhance efficiency and customer experience. Experience of successfully leading a team, achieving results through people by providing clear direction, motivation, and support. You will foster a culture of accountability and continuous improvement. Ability to drive performance through effective coaching and mentoring, developing talent and managing performance to build a high-performing team capable of meeting current and future business needs. What’s in it for you? Bonus: Discretionary 25% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance, access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. About You About Us Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be The Key to Mobility. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role, wed love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. The Head of Direct Banking Operations & Outsourcing role is a ‘Certified’ /Senior Manager role under the Senior Manager and Certification Regime (SMCR) and the role holder is required to comply with the FCA’s Conduct Rules. A mandatory requirement of the SMCR is for VWFS to certify that the role holder is fit and proper to perform the duties on an ongoing basis.

Product Manager - Milton Keynes About The Role SALARY: From £56,816 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time, Permanent CLOSING DATE: 12/02/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re hiring for a Product Manager, focused on growing our Motor insurance portfolio with a broad range of insurance partners from traditional to Insuretech. This role will focus on developing our insurance propositions and channels, helping us grow insurance sales that keep customers within the Volkswagen Group ecosystem for accident repair and long‑term vehicle support. A key part of this role involves working closely with our insurance partners to develop future growth opportunities across new and emerging distribution channels. As insurance becomes increasingly embedded in the vehicle experience, this position offers a unique chance to influence how customers engage with Insurance products now and in the years ahead. If you’re passionate about delivering exceptional customer value, building strong partnerships, and helping define the next chapter of automotive insurance, we’d love to hear from you. What you’ll be doing: Contribute to strategic planning and help shape the long‑term roadmap for our financial services products. Manage and prioritise product backlogs in partnership with Product teams, ensuring smooth, on‑time delivery that meets customer needs and commercial objectives. Support the development and launch of new products and propositions across the business. Identify opportunities for innovation within the existing product portfolio and recommend enhancements that add value for customers. Act as a key link between the business and delivery teams, translating operational requirements into development work and supporting the seamless implementation of product changes. Work closely with the Digital & Direct team to conduct market analysis, customer research and insight studies that inform new product opportunities. Represent the voice of the customer by gathering input from customers, retailers, brands, internal teams and HQ, and translating this into actionable product concepts and commercial propositions. Act as a customer‑needs expert throughout the product development lifecycle, ensuring deliverables align with business goals, contractual obligations, and quality standards. Monitor customer and product performance metrics, identify risks or issues, and apply effective problem‑solving to mitigate impacts. Essential experience & skills: Ability to build and maintain strong, collaborative working relationships across a wide range of teams and partners. Strong analytical skills with the ability to interpret information, shape a clear product vision and lead its development. A customer‑focused approach, always seeking to deliver exceptional experiences and meaningful customer value. Skilled at bringing ideas to life through compelling storytelling that inspires and engages stakeholders and partners. Working knowledge of the automotive and financial services sectors, including products, sales channels, and the end‑to‑end customer journey. Significant experience in a digital and commercial environment, with a solid understanding of product development and digital delivery. Good commercial awareness and understanding of how to unlock the value in new ideas, including considerations of key assumptions, market potential, and cost or investment requirements. What’s in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. About You About Us Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be The Key to Mobility. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role, wed love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.

Software Engineer - Milton Keynes About The Role SALARY: From £41,567 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time, permanent CLOSING DATE: 11/02/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We are looking for an experienced C# Software Engineer to join the team and support us on our journey in transforming our application landscape to provide a modern, cloud hosted finance platform. This exciting opportunity offers the chance for you to work for a fantastic brand and to help shape our digital future. About the role As a key part of the scrum team, you will help to reshape the company’s core products, working on green and brownfield solutions using the latest technologies. You will play an important role in the product lifecycle, contributing to design, from development through to delivery. Experience you will bring to this role: We are looking for a good communicator and strong team player with skills aligned to our tech stack. We would expect you to have strong experience in most of the following: Tech Stack C# .Net Core Typescript React Web API Kubernetes / Docker AWS / Azure GIT SQL / NoSQL Working Principles REST SOLID TDD Agile / SCRUM CI / CD DevOps What’s in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. About You About Us Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be The Key to Mobility. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role, wed love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.

Fleet Customer Service Executive - Milton Keynes About The Role SALARY: Starting from £23,900 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Permanent, 35 hours per week CLOSING DATE: 9/2/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Fleet Customer Service Executive to support the delivery of an exceptional vehicle ordering and fulfilment experience for our Corporate and Fleet customers. This high‑paced, customer‑focused role will be instrumental in ensuring the smooth ordering and delivery of new vehicles, building strong relationships with customers and suppliers, and contributing to the continued growth of our contract hire portfolio. By providing outstanding service across every interaction—whether by phone or email—you’ll help maintain the high service standards that define VWFS|FLEET. What you’ll be doing: Responding to customer enquiries, primarily by phone and email, ensuring every interaction is clear, professional and customer‑focused. Accurately entering and managing customer data, following processing procedures and meeting response‑time guidelines with both speed and precision. Processing weekly vehicle orders and maintaining up‑to‑date information in internal systems while keeping customers informed throughout. Acting as the key liaison between customers and dealerships to coordinate vehicle delivery details. Managing the payment of supplier vehicle invoices in line with agreed processes. Handling email and administrative queries, using outbound calls where appropriate to achieve efficient, “one‑and‑done” resolutions. Taking ownership for delivering excellent customer service at all times, ensuring customer needs are fully understood. Providing proactive support through strong industry and product knowledge, helping customers make informed decisions. Monitoring, prioritising, and completing daily administrative tasks to keep workflows running smoothly. What you’ll bring: You’ll have a passion for delivering great customer experiences, a focus on accuracy and detail, and a mindset geared toward proactive, efficient problem-solving. Essential experience & skills Confident and comfortable speaking with customers over the phone. A strong sense of urgency and the motivation to respond swiftly and effectively. PC literate, with the ability to navigate multiple systems accurately. Excellent written and verbal communication skills. A strong customer service focus, with a commitment to delivering high‑quality support. An understanding of the Data Protection Act and Consumer Credit Act (desirable, but not essential). Ability to communicate and negotiate effectively, both verbally and in writing. High attention to detail, with a commitment to accuracy in all tasks. What’s in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. About You About Us Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be The Key to Mobility. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role, wed love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role .

Night Shift Parcel Sorter Oxford (OX14) The Recruitment Crowd are currently recruiting on behalf of our industry-leading parcel courier client based in the Oxford (OX14) area. This is an excellent opportunity to join a fast-paced, growing operation with long-term prospects. Location: Oxford OX14 Shift Pattern: Night shifts, 10:00pm 6:00am Pay Rate: From £12.21 per hour (PAYE) Job Type: Ongoing role with the opportunity for a permanent position for the right candidate About the Role As a Parcel Sorter , you will play a key role in ensuring parcels are processed accurately and efficiently to meet delivery deadlines. This is a hands-on role within a busy warehouse environment. Key Responsibilities: Accurately sort and organise incoming parcels by route and destination Operate conveyor belts, scanners, and other warehouse equipment Ensure parcels are correctly labelled and categorised Work closely with team members to maintain smooth workflow and meet deadlines Identify damaged parcels and follow company procedures for reporting and handling Assist with loading and unloading delivery vehicles, maximising space efficiency Maintain a clean, safe, and organised work environment Follow all company health, safety, and security policies What Were Looking For Previous experience in a warehouse, logistics, or parcel sorting role is desirable but not essential Ability to stand for long periods and lift parcels of varying weights Strong attention to detail and accuracy Comfortable working in a fast-paced environment Reliable, punctual, and a strong team player Flexibility to work night shifts and occasional overtime Own transport or reliable means of getting to site Benefits Discounts at hundreds of high-street stores and supermarkets Wellbeing support Financial assistance Legal support Interested? Apply today with an up-to-date CV and a member of The Recruitment Crowd team will be in touch shortly. TPBN1_UKTJ

The Role In your dream role, you`ll receive: Competitive salary: £28,000 achievable on target earnings Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives. Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. Buy-in schemes: Yous a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows. Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. -- New in 2024 - enhanced maternity & paternity pay The job: Working as part of our Retail team in Abingdon, you will be a vital part of the storell work closely with members of the public to understand their needs and advise them on high-value purchases. Ready to skip the snooze button and get stuck in? Herell be doing day-to-day Making our customers feel at home through exceptional service. At Dreams, this means listening to customerll love it! Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays. The Person This is the type of person we`re dreaming of: People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers. Communicator: Using your excellent communications skills, yous sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert. Flexible: Youll have the opportunity earn even more commission! About Dreams About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, were the UKs important our people feel the love as well. Together were owned by the worlds a lot of Zzzs. With over 200 stores nationwide, youre bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job. TPBN1_UKTJ