Funeral Arranger
1 day ago
Watford
Closing date: 20-10-2025Funeral Arranger£13.01 per hour plus benefits Part time 18.75 hours per week, Wednesday 12:45-5pm, Thursday and Friday 9am-5pm Croxley Green, Hertfordshire WD3 3ERYou can apply for this job on your mobile in a few simple steps – no CV needed.Join our friendly team and help families say the perfect goodbye to loved ones.You don’t need previous experience in the funeral industry to apply as we provide full training and ongoing support so you’ll have all the tools you need for your new role. You’ll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.Find the kind of job satisfaction you didn’t think was possible. Apply today.What you’ll dobuild and maintain positive relationships with clients and the communitysupport our clients both in person and over the phone, arranging family visits and answering client questionsmake sure that the funeral home —both inside and out—is always clean, safe, and welcoming, maintaining a professional and comforting environment for our clients, as well as reporting and recording any maintenance issue (there will be times when you’ll be the only person in branch)work with different digital systems and devices (computers, tablets, smartphone applications) to accurately manage client documentation, funeral arrangements and invoicing.make sure that all regulated work, like selling and informing clients about our funeral plans, is referred to the Funeral Plan Arrangerssupport with manual handling of coffins and the deceasedupdate client management applications, entering accurate and timely information to ensure records are kept up to date at all timesThis role would suit people who havegood communication skills, with the ability to clearly communicate with clients and colleagues both in writing and verballythe ability to confidently work with numbers and doing basic calculations such as cash handling, working out discounts, simple data entry and invoicinga keen eye for detail and accuracy, making sure regulatory policies and processes are always adhered togood IT skills, with the ability to use a range of technology devices and systems (e.g computers, tablets, smartphones, printers) and the ability to learn and effectively use new applications and systemsa passion for delivering great service and building relationshipshigh levels of empathy, discretion and carethe ability to carry out the physical elements of the role, such as moving coffins in preparation for family viewings (appropriate training and equipment to ensure safe working practices will be provided)Why Co-op?You’ll get a fantastic benefits package including:30% off Co-op branded products and 10% off other brands in our food stores all year-round, as well as discounts on other Co-op products and services23 days holidays (pro rata, rising with service)a pension with up to 10% employer contributionsaccess to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a dayaccess to virtual GP and free eye testsendless career development opportunities including apprenticeshipsfriendly, supportive team and the knowledge that you make a huge difference to your communityaccess to Wagestream - a money management app that gives you access to a percentage of your pay as you earn itAt Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.Building an inclusive work environmentWe’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. Were also part of the Disability Confident scheme, meaning well always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.Well ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.