Trabajos guest relations en LeedsCrear alertas

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Groups overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. We are now looking for a Guest Service Manager to join our dynamic team here at Radisson Hotel Group! We focus on you as a person, your skills, talents, and passion not only on your resume. Because mindset is what its all about. And you can grow the rest with us. That's a promise! What We Offer Our Guest Service Manager We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes: Special rates for our team members, and friends and families while travelling and staying in our hotels We take our We grow talent, talent grows us culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all Contributory pension scheme and Life Assurance Complimentary meal on duty Uniform Access to the Employee Assistance Programme through UNUM Fantastic opportunities to progress 28 days holiday for full time team members Free use of our leisure, pool and gym facilities at off-peak times *where applicable The Guest Service Manager Role Our guest relations team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests. Our Guest Service Managers love the hustle and bustle of life! Its not just about check-in and check-out, or serving cocktails in the bar. Its the variety of everything in-between and being an all-rounder You will be our guests superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level You will exude patience, empathy and have the personality to host the show As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department As Guest Service Manager , you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do! Qualities We Are Looking For In Our Guest Service Manager Flexibility and a positive, Yes I Can! Attitude An eye for detail Is a creative problem-solver Passionate about creating extraordinary service Ability to work as part of a team to ensure guest satisfaction Strong verbal communication skills Experience in a similar position is beneficial but not essential Become part of the world of Moment Makers , we are looking forward to getting to know you! The Radisson Blu Hotel in Leeds is set in a meticulously restored building that once served as the main office of the Leeds Permanent Building Society. This grand building has preserved its original art deco style. Located in The Light shopping and entertainment complex, our Leeds city-centre hotel offers easy access to bars, restaurants and shops, plus attractions such as the First Direct Arena. Unwind in one of 147 stylish rooms and suites, complete with amenities such as minibars and flat-screen televisions. The on-site Fire Lake Grill House and Cocktail Bar boasts an open kitchen and a great selection of grilled dishes, unique starters and handcrafted drinks. Take advantage of the free high-speed wireless Internet during your stay, as well as a discounted pass for the nearby Nuffield Health Leeds Fitness and Wellbeing Gym. If youre travelling for work, ask the staff about our business centre. Our planners can help choose the best venue for work events from one of 10 meeting rooms. TPBN1_UKCT

As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. As an Officer, leads by example by maintaining a firm, calm composure in all situations, tre

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Handles guests enquires and complaints.

The role involves supporting daily operations, leading service teams, and fostering strong guest relationships.

Manage with Hospitality lead and coordinate with vendors if necessary for large catering functions, fine dining, any special requests etc…* Supervise and be present throughout event* Assist with any ‘ad hoc’ requirements or request related to functions and events* Assist with communications to

The Flex guest journey — ensuring every guest feels supported, welcomed, and truly cared for from the moment they book to checkout. Anticipate guest needs, share timely updates, and provide thoughtful recommendations. Collect guest feedback, identify patterns, and help improve our systems and serv

Do you have excellent organisational skills? Do you see yourself growing and developing your career in luxury retail? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?.Our Client Experience Hosts are

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A leading cruise line company is seeking a Front Desk Manager to oversee guest relations and ensure exemplary service. You will lead the Front Desk team, manage all guest interactions, and maintain high standards of safety and professionalism. Join us to create memorable guest experiences in a dynam

A leading hospitality company in Greater London is seeking a dedicated individual to attend to hotel guests' enquiries and provide exceptional customer service.

As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. As an Officer, leads by example by maintaining a firm, calm composure in all situations, tre

The key role for you as our Guest Relations Manager will be to ensure that the service provided by the guest relations team is beyond the normal guest experience that would be expected by our guests. You will be expected to maintain and grow the relationship between the hotel and our VIPs and regula

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Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor in Nailsea to join our client, a highly-rated water company on Trustpilot, who provides billing, account managements and customer service to business customers.Benefits and Package for a Customer Service Advisor: Sal

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To complete a daily Out Bound Diary, building relationships with Customers, whilst work on retaining existing accounts, reporting technical faults on behalf of customers, up selling on certain products and introducing new lines. To retain strong relationships with account managers, helping them in a

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We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English.Main Purpose of Customer Service Advisor role:.Responding to English and German emails, answering English and German calls,.Dealing with customer quires on our system and translatin

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Converting incoming enquiries and warm leads into profitable sales Proactively contacting prospective customers to generate new business Building and maintaining strong relationships to encourage repeat business Managing and updating the CRM system to track leads, pipeline activity, and performance

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