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Location: Hemel Hempstead Salary: From £26,000 + OTE Hours: Monday – Friday, 9am – 5.30pm We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business customers, billing over £50,000 per month. Key Tasks: • Support your customer base, managing and exceeding their expectations., • Identify and create opportunities that benefit your customers, • Performing account reviews, • Ensure your customer retention is as impressive as the rest of our teams and be a contributor to our 99.5% retention rate, • Handle both incoming and outgoing customer sales and service calls, • Create and manage cases in Dynamics CRM, • Work through call alerts, and check for signs of fraud, • Develop a good product knowledge to educate customers in alternative services. e.g. Mobiles, Connectivity, VoIP. ITaaS and Cyber, • Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved, • Handle general billing queries, • Understand & pre-empt competitor threats, • Use company reporting mechanisms to prioritise your daily/weekly actions, • Handle customer feedback and complaints both on the phone and in writing, • Assist other departments to resolve customer-based challenges Skills & Experience: • Customer service, Account management or Sales experience., • Excellent communication skills., • A proactive, positive (win-win) attitude., • Ability to recognise and pursue a sales opportunity, • Office 365 knowledge competency, • Proactive approach and ability to bring new ideas to the team., • Ability to forge lasting relationships with customers and partners., • Good time management skills and ability to prioritise workload. Benefits: • 21 Days’ holiday rising to 25 after 5 years of service, • Birthday off, • Childcare vouchers, • Employee mobile package, • Holiday Purchase scheme We Offer: • A competitive salary and bonus structure, • Full training, • Ongoing personal development, • A busy, fun working environment Benefits: • 21 days holiday – increasing to 22 days after 3 years and to 25 days after 5 years, • Extra day off for your birthday, • Buy holiday scheme, • Employee Assistance Programme, • Free onsite parking, • Enhanced company sick pay, • Discounted retail vouchers, • Reduced gym membership, • Annual salary review, • SCG mobile benefit, • Employee referral bonus *Please note that unfortunately this role does not provide visa sponsorship opportunities, all candidates must have the right to work in the UK. SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Voids and Lettings Manager Full time - 35 hours per week Salary: £56,511 per annum Hightown House, Maylands, Hemel Hempstead At Hightown, we believe that everyone should have a safe, high-quality home and the right support to thrive. If you are passionate about delivering excellent housing services and want to work in an organisation where people genuinely matter, we would love to hear from you. We are looking for a Voids and Lettings Manager to lead our dedicated team and ensure that our homes are turned around efficiently, let appropriately and maintained to the highest standards. This role is ideal for someone who is decisive, organised and committed to creating positive experiences for applicants, residents and colleagues. About the Role As our Voids and Lettings Manager, you will: Lead, support and empower a team of staff working across voids, allocations and lettings, ensuring they have the confidence and tools to provide an excellent service. Promote a culture of respect and fairness so applicants are assessed consistently, treated with dignity and offered clear guidance throughout the lettings journey. Maintain high performance standards, monitoring KPIs and driving continuous improvement in void turnaround times and overall service delivery. Ensure all void properties meet legal, regulatory and safety requirements, including fire, gas, legionella and building regulations. Collaborate closely with Local Authority partners, internal teams and external stakeholders to ensure nominations, agreements and lettings progress smoothly. Work with compassion when supporting applicants, colleagues and partners, particularly during complex or challenging cases. Oversee budgets, ensuring value for money and effective use of resources. Work jointly with our Development team to ensure new build homes are handed over seamlessly and let within target timescales.This role requires a strong team leader who values collaboration, encourages shared problem-solving and inspires others to achieve high standards. What We Are Looking For You will be a confident manager with experience in voids, lettings, property maintenance environments and team leadership. You will bring strong organisational skills, excellent communication abilities and the capacity to make informed decisions in a busy, fast-paced environment. You will also be committed to inclusive practice and positive resident experiences, ensuring that our services are accessible, welcoming and responsive to individual needs. A full UK driving licence and use of a vehicle are essential. Why Hightown? When you join us, you become part of a housing association that genuinely cares about people and supports colleagues to grow, develop and succeed. As well as working in an organisation guided by values that shape everything we do, you will benefit from: 33 days annual leave, including bank holidays (rising with service) Annual performance-based bonus Monthly attendance bonus Regular salary and cost-of-living reviews Life assurance (three times your annual salary) Blue Light Card - access to discounts from local and national retailers Ongoing training and development opportunities to help you progress On-site gym access Apply Today If you are motivated by helping people find safe and comfortable homes, and you would like to lead a team that has a real impact on communities, we would be delighted to receive your application. Join us, and help shape housing services that empower individuals, promote inclusion, and genuinely make a difference

Assistant Café Manager Berkhamsted, Hertfordshire 40 hours per week | Rota basis (Mon Sun) | 08:00 18:00 + occasional evenings The Role Quest Employment are recruiting for an Assistant Café Manager to join a busy and fast-paced café environment. This is a hands-on role supporting the Café Manager in leading a small team, delivering excellent customer service, and maintaining high operational standards. Perfect for someone ready to step up or grow within hospitality management. Key Responsibilities Support day-to-day café operations Lead shifts and team briefings Train and mentor team members Prepare high-quality coffees and beverages Deliver excellent customer service and drive sales Manage stock and maintain standards of cleanliness Oversee opening and closing procedures About You Previous experience supervising or leading a team Barista experience is essential (latte art desirable) Strong customer service and communication skills Organised, proactive, and hands-on Thrives in a fast-paced environment Due to the location, you must be a car driver Whats on Offer 25 days holiday + bank holidays Career development opportunities Staff events and café discounts Free access to gym and spa facilities Pension and healthcare schemes Apply now to take the next step in your hospitality career with Quest Employment. TPBN1_UKTJ

Our client is a specialist civil engineering contractor, working across the UK, North America and the Middle East. They are currently looking to recruit an ambitious Senior Quantity Surveyor, who is looking to step up to Managing Quantity Surveyor and grow their own team to manage UK projects, with their current and previous portfolio including Crossrail, Thames Tideway Tunnel and HS2. Senior - Managing Quantity Surveyor roles and responsibilities: You will be responsible for the commercial and contractual management of projects, ensuring robust financial control, contract compliance, accurate forecasting, and commercial risk management across all UK operations. Lead the commercial administration of all projects under NEC3/4, JCT, and bespoke contract frameworks. Ensure contractual obligations, notices, early warnings, and communications are issued correctly and on time. Provide advice to Project Managers on contractual rights, risk, programme impacts, and entitlement. Manage extension of time submissions, compensation events, variations, and contractual disputes. Prepare, manage, and maintain project cost plans, internal CVRs, and monthly cashflow forecasts. Act as the lead commercial interface with clients, main contractors, and internal Stake Holders. Produce accurate monthly commercial reports for the Operations Manager, Finance Manager, and Managing Director. Develop and grow a commercial team to deliver UK based projects and frameworks.Senior - Managing Quantity Surveyor requirements: Degree in Quantity Surveying, Commercial Management or construction related qualification with relevant experience. Minimum 7-10 years' experience in quantity surveying within the construction, civil engineering or specialist subcontracting sectors. Experience delivering projects from £250K up to £6million, from subcontract procurement to Final Accounts. Proven track record administering NEC3/4 and JCT forms of contract Strong commercial acumen with experience managing multi-project portfolios. Excellent negotiation skills and ability to deal with clients and contractors at a senior level. Strong analytical & financial reporting capability. Ability to manage and mentor team members.Senior - Managing Quantity Surveyor Benefits: Excellent opportunity to have ownership and to grow and manage your own team. To work for a company that has seen exceptional growth over the last few years, including moving into international markets. Option to work 1-2 days from home Excellent rewards package, including a Company Car scheme / allowance (£7,500), Private Healthcare, Pension, gym membership, and Life Assurance cover. Immediate role. If you are interested in this Managing Quantity Surveyor role, apply now

Building Safety Manager Salary: £57,186 Location: Hemel Hempstead Help Shape Safer Homes and Stronger Communities at Hightown If you have worked in a housing association before, you already know that building safety is about far more than compliance. It’s about people, trust, and creating homes where residents feel secure, respected, and listened to. At Hightown, that belief drives every decision we make. As our Building Safety Manager, you will play a key role in ensuring our homes remain safe, well-maintained and supported by a clear, transparent safety culture that puts residents at the heart of everything we do. What You Will Be Doing As a sector-experienced professional, you will understand the practical importance of the Building Safety Act 2022, Fire Safety Act 2021 and the Fire Safety (England) Regulations 2022 and you’ll bring those duties to life in a meaningful, resident-focused way. You will: Lead on building safety across our higher-risk homes, ensuring information, inspections and records are accurate, accessible, and always ready for scrutiny. Manage the Golden Thread, develop robust Safety Case Reports, and embed proactive risk management across our assets. Oversee inspections, contractors and remedial works, ensuring issues are identified early and resolved promptly. Communicate clearly and sensitively with residents, helping them understand complex building safety requirements and feel informed, reassured and respected. Work closely with colleagues in Repairs, Housing, Compliance, Development and Asset Management to ensure building safety is understood, shared, and consistent across the organisation. Support the continuous improvement of policies, influence best practice, and help ensure Hightown stays ahead of evolving regulations and sector expectations.Your prior housing experience means you will know how to balance operational urgency with resident care, regulatory pressure with professional judgement, and technical detail with clear communication. Who We Are Looking For You will thrive in this role if you bring: Strong technical knowledge in building safety, HRRBs, Safety Case development or compliance. An approachable communication style that helps residents and colleagues understand technical information. A collaborative, solutions-focused approach, building strong relationships across teams and with contractors. Organisational confidence, proactive risk awareness and the ability to manage complex, changing priorities. A compassionate, resident-focused mindset grounded in respect, inclusion and empowerment. A Health & Safety or Fire Safety qualification (e.g. NEBOSH, Fire Management) and membership of a relevant professional body (e.g. IOSH, RICS, CIOB, RIBA, CIBSE, IFSM). The CIOB Level 6 Diploma in Building Safety Management, or the motivation to work towards it.If you have previously worked in a housing association and understand the realities of balancing resident expectations with regulatory requirements, you’ll be an excellent fit. Why Join Hightown? We offer: Professional development and sector-relevant training opportunities 33 days’ annual leave including Bank Holidays (pro-rata) Competitive salary of £57,186 for a 35-hour week Monthly attendance bonus Hybrid working (2 days in the office) Workplace pension & life assurance (3× salary) Retail, gym, restaurant and cinema discounts Employee wellbeing services Free on-site gym access Bring your housing sector experience to a role where your expertise genuinely matters and where your work directly improves the safety and confidence of our residents every day. We will be shortlisting and interviewing on an ongoing basis and may close the vacancy early. We are proud to be an Equal Opportunities and Disability Confident Employer

Assistant Café Manager Berkhamsted, Hertfordshire 40 hours per week | Rota basis (Mon Sun) | 08:00 18:00 + occasional evenings The Role Quest Employment are recruiting for an Assistant Café Manager to join a busy and fast-paced café environment. This is a hands-on role supporting the Café Manager in leading a small team, delivering excellent customer service, and maintaining high operational standards. Perfect for someone ready to step up or grow within hospitality management. Key Responsibilities Support day-to-day café operations Lead shifts and team briefings Train and mentor team members Prepare high-quality coffees and beverages Deliver excellent customer service and drive sales Manage stock and maintain standards of cleanliness Oversee opening and closing procedures About You Previous experience supervising or leading a team Barista experience is essential (latte art desirable) Strong customer service and communication skills Organised, proactive, and hands-on Thrives in a fast-paced environment Due to the location, you must be a car driver Whats on Offer 25 days holiday + bank holidays Career development opportunities Staff events and café discounts Free access to gym and spa facilities Pension and healthcare schemes Apply now to take the next step in your hospitality career with Quest Employment. TPBN1_UKCT

Fire Safety Manager Salary £55,002pa Hemel Hempstead. Make a lasting impact by keeping residents safe across Hightown’s homes. At Hightown, everything we do is shaped by our values of Empower, Respect, Inclusion, Compassion, and Collaboration. As our new Fire Safety Manager, you will play a vital role in protecting our residents and ensuring our homes meet the highest standards of fire safety and compliance. This is your opportunity to lead our Fire Risk Assessment (FRA) programme, drive essential safety improvements, and help us stay ahead of changing legislation including the Building Safety Act 2022, Fire Safety Act 2021, and the Regulatory Reform (Fire Safety) Order 2005. What You Will Be Doing You will take ownership of Hightown’s Fire Risk Assessment programme ensuring FRAs are completed on time, actions are followed through, and our highest-risk homes receive the strongest levels of oversight. You will coordinate inspections, surveys, and remedial works, manage contractors and ensure all life-safety projects from fire door and compartmentation work to alarm upgrades are delivered safely, compliantly, and to a high standard. Working with warmth and clarity, you will support residents by sharing accessible fire safety information and responding quickly to concerns. You will analyse fire safety risks, monitor performance, keep accurate compliance records, and produce clear reports that support informed decisions. Collaboration will be central to your success. You will work closely with colleagues across Property, Housing, Asset Management, Compliance and Repairs, and you’ll act as a key point of contact for Fire and Rescue Services. You will also help shape and strengthen Hightown’s approach to fire safety improving policies, influencing best practice, and championing continuous improvement across the organisation. Who We Are Looking For A confident, experienced fire safety professional who is passionate about resident safety and committed to doing the right thing. What you need: Formal fire safety qualification (e.g. NEBOSH Fire, IFE, Fire Risk Assessment certification). Strong knowledge of fire safety legislation, including the Building Safety Act, Fire Safety Act, and Fire Safety Order. Understanding of fire risk assessment methodologies and fire safety in housing or residential settings. Experience managing or coordinating Fire Risk Assessment programmes. Experience in housing, property management, building safety, or similar environments. Confident managing contractors, tracking remedial actions, and interpreting technical reports. Excellent organisation, record-keeping, and programme management skills. A proactive, solution-focused approach, with strong communication and relationship-building skills. A commitment to resident safety, continuous improvement, and Hightown’s values. Why Join Hightown? You will be part of a values-driven organisation where your work truly matters. We will empower you to take ownership, respect your expertise, support a culture of inclusion, lead with compassion, and encourage strong collaboration across all teams. What We Offer: Professional Growth: Opportunities for training and development to enhance your skills. Annual leave: 33 days including Bank Holidays (Pro Rata) Competitive Salary: £55,002 per annum for a 35-hour week. Monthly Attendance Bonus Hybrid working 2 days in the office Workplace Pension Scheme: And life assurance cover of three times your annual salary. Discounts and Savings: Online and high street retailers, gyms, restaurants, and cinemas. Employee Support: Health & wellbeing services. Free On-site Gym AccessYour work will make a difference every day

Are you looking for your next role as a Restaurant & Bar Manager? We have an opening for a Restaurant & Bar Manager to join the team at De Vere Latimer in Chesham. As the Restaurant & Bar Manager you will work alongside our Food & Beverage Manager to ensure the restaurant and bar areas run smoothly with a particular focus on driving revenue and service delivery as well as financially critiquing all cost KPI's. You will be responsible for the team from recruitment to training and retention activities and will enjoy leading by example and motivating your team deliver memorable experiences. This is a full time role working variety of shifts including weekends on a rota basis. Your skills & experience: • You have restaurant and bars management experience and can demonstrate how you have helped to drive sales and maximise profit • You are confident and guest focused and through an intuitive approach deliver exceptional levels of guest service, making everyone feel welcome • You are an excellent organiser, with a professional attitude and are able to delegate to others effectively • You enjoy managing people and motivating and developing members of the team Above all, if you share our values of being warm, genuine, anticipating guest needs, and paying attention to every detail, we invite you to join our team at De Vere and become part of our dedicated team, delivering exceptional guest experiences every day. The Pay & Benefits: At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That's why we are proud to offer the following benefits for the role of Restaurant & Bar Manager. £35,000 Per Year A share of the Restaurant Service Charge to help boost your earnings and reward you for the service you deliver Free meals on duty in our colleague dining facilities Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher. As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage. 31 days holiday each year (increasing annually up to 33 days) Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities. We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support. Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling. Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it. We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event. Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties. Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones. De Vere Latimer Estate has 205 bedrooms, 27 meeting and event spaces plus 30 acres of land for team building, a restaurant, bar, gym and swimming pool. Our teams at Latimer Estate know how to have fun at work whilst working hard to put our guests at the heart of everything they do. So we regularly say thank you to our colleagues: ice creams in hot weather, afternoon tea treats and Easter family parties are just some of the ways we show our appreciation. Your Commute: we're just 5 minutes from J18 of the M25, but we are also close to public transport in the surrounding area, including Chalfont and Latimer station, making us accessible from Hemel Hempstead, Watford and High Wycombe. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues. TPBN1_UKCT

Gym Manager - Tullamore, Ireland. Snap Fitness are seeking a dynamic, passionate and motivated Club Manager for our Tullamore facility. Maintaining gym standards (cleanliness, maintenance, H&S etc).

Reporting to the UK Head of Sales, the Key Account Manager will lead growth within the Gym & Independent channel, owning commercial performance across independent gyms, specialist sports nutrition retailers, and regional distribution partners. Expand distribution across specialist retailers and inde

In this varied role, you will support the Gym Manager in recruitment and team development, enhancing staff training and offering professional growth opportunities. The ideal candidate holds a L2 qualification in gym instructing and has experience in leading fitness teams.

A leading gym chain in Greater London is seeking a Gym Manager to oversee operations and drive performance while fostering team development and delivering exceptional member experiences.

Reporting into a Cluster Manager, you will be part of a talented team of Gym Managers and fitness professionals focussed on creating an exceptional member experience and first-class standards. You will manage a team within your own club but will be expected to build close working relationships with

Support the Gym manager in leading a team of fitness professionals, ensure high-quality service delivery, and contribute to the growth and retention of our membership base. Deliver an excellent member experience in the club through a constant focus on service and standards, alongside the Gym Manager

A prominent fitness recruitment agency is seeking a passionate Fitness Manager in South London.

A leading gym chain in the East Midlands is seeking an experienced manager to drive business development and uphold standards at their new facility.

A leading recruitment agency is seeking a Key Account Manager to drive growth in the Gym & Independent channel across the UK.

A leading gym brand in Greater London is seeking an inspirational leader to manage a new facility.

We are excited to be on the hunt for a talented and motivated individual to join our clientsteam as a Gym Social Media Manager. As our new Gym Social Media Manager, you will ensure the delivery of high-quality and on-brand content that effectively communicates their brand message, increases brand aw

A fitness and leisure management company in East Midlands is seeking an inspirational leader to manage their gym.

A leading fitness organization in Greater London is seeking a manager to oversee operations and maintain high standards at their gym. The suitable candidate will have management experience in the leisure industry, a passion for customer service, and a qualification as a Level 2 Gym Instructor.

A leading sports nutrition company in the UK is seeking a driven Key Account Manager. This role is pivotal in managing distributor relationships and driving growth within independent gyms and specialist retailers.

Reporting to the UK Head of Sales, the Key Account Manager will lead growth within the Gym & Independent channel, owning commercial performance across independent gyms, specialist sports nutrition retailers, and regional distribution partners. Expand distribution across specialist retailers and inde

I am extremely keen to speak to candidates who have sales experience in the fitness industry! Ideally you will be working as a club manager, sales manager, general manager, deputy manager or assistant manager. Sales and Operations Manager – Independent gym brand Salary of £32. Very competitive pa

Club Manager for one of UK's Leading Gym Brands £31k plus bonus Crawley, West Sussex We are recruiting for this amazing health and fitness job in Crawley. We are looking for an outstanding manager to work with a well renowned and rapidly growing independent business within the health and fitness in

Seeking a dynamic General Manager for a West London gym to drive success and growth.

Assistant Manager in West London - Leading gym brand £36k-40k plus Fantastic commission structure! Progression to GM within 12 months We are recruiting for this exciting fitness job in Ladbroke Grove for an Assistant Manager for a leading brand in the health and fitness industry. The fitness job wi

Personal Trainer - Rotterdam Centrum.Wilt u deel uitmaken van Europa's toonaangevende premium gezondheids - en welzijnsgroep ?.Onze teamleden zijn de ambassadeurs van ons bedrijf en het hart van wat we doen.Wij zijn op zoek naar een gepassioneerde Personal Trainer om ons team te versterken !.Als Per

Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused team members to take care of our accommod

Head Fitness Instructor - Activity Manager. Inform the line manager promptly when orders are required.

Level 2 Fitness/Gym Instructor, YMCA Studio Instructor, Exercise to Music or equivalent qualification.

GP REFERRAL FITNESS INSTRUCTOR - Republic of Ireland, Dublin.Primary objectives for the GP Referral Fitness Instructor will be:.To ensure the safety and enjoyment of everybody using the GP referral programme.To promote the programme with local health professionals and Parkwood Healthcare.To promote