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Please provide a short (300 word) role statement with your application, focusing on why you would be a great fit for iOpener. Project / Programme Manager at iOpener - 30 hours per week (5 days), remote What we do We make leadership, learning and life better by creating amazing experiences for our clients and consultants through managing our bespoke leadership programs. How? Through our customized leadership programs that are delivered at the world’s best business schools. We deliver across the world to dozens of organizations. We also do a lot of research, we have been investigating Happiness at Work for over 14 years. In addition, we also do Coaching - through 1-1 executive coaching to delivering an accredited coaching program. Who we are A small team of 8 colleagues including Directors and Program Managers. We also have a network of 80 executive coaches and facilitators scattered across the world. When we get a consultancy project, we allocate a Client Director, Program Manager and a bunch of consultants. We serve dozens of clients at any given time and 95% of them come back for more. Who you are You are the bridge between our consultants and clients. This means really understanding and tuning into what our clients need and making sure our consultants know what to do and by when. You will be dealing with the essentials; managing, quality, logistics and commercials. Plus, really identifying how do we best give the client what they need so we not only retain them, but deepen our partnership even further. This might be a really interesting prospect for someone wishing to further their insight into their insight into a role in business psychology, leadership, learning and development. You will also be: • Acclimatized to a fast-paced, project management, environment while managing multiple stakeholders, • Familiar with, or comfortable, working within an associate model with experience in either Leadership & Development, Learning & Development or Business Schools, • Passionate about creating positive change that leads to demonstrable impact, • Self-motivated and efficient when it comes to the task at hand, • Commercially savvy - you know the numbers and how to report and make decisions, • Creative, imaginative and innovative and willing to collaborate when help is required, • Able to thrive under ambiguity and create clarity, • Outcomes and solutions-focused, • An exceptional communicator, both verbal and written, with a deep understanding of effective stakeholder management, • Empathetic, warm and a great team player The team you’ll work with Reporting to the Operations Manager and working closely with the Client Director, you will work as a member within the client services team, who are accountable for: • Managing client and key stakeholder engagements and communications, • Managing resourcing and logistics for all client projects, • Supporting our wider iOpener community to design and deliver world-class programs, • Helping Client Directors to manage the commercials for all projects The Program Manager role at iOpener 1. Key Tasks: Examples of the kind of tasks you would undertake would include: • Overseeing client projects, from proposal through to the delivery phase, • Creating project plans and maintaining financial margins and budgets on programs, • Ensuring that iOpener IP is stored properly and kept up to date, • Spearheading logistical, setup and material arrangements for projects while ensuring all stakeholders are kept in the loop and have what they need, • Setting up and running MS Teams/Zoom calls for meetings and virtual learning 2. Essential Skills: • Experienced in managing projects, ideally within a Learning & Development, Business School or Consultancy environment, • A capable user of MS office Suite (or Google equivalent) - you can make high impact, visual slides and documents, • Proactive in managing your own workload & priorities - there is a lot of autonomy!, • An exceptionally talented communicator. You are speaking to senior HR Directors to Deans at Business Schools, • A critical thinker and attentive to detail, • Offer technical support such as supporting a MS Teams/Zoom delivery, sometimes on a weekend, • Sharing the impact of our consultancy on social media, • Managing and supporting online meetings and training 3. Desirable Skills: We would also love if you had experience and interest in: • Typeform, HubSpot, WorkFlowMax (or similar PM tools), • Designing graphics and PowerPoints with a keen eye for aesthetics What are the perks? We want to create for our team what we do for our clients. So, expect lots of coaching, experiencing our programmes first hand and having the freedom to create your own role. Competitive salary: Starting at £28k (30 hours per week) Holidays: You’ll get 22 holiday days and Bank Holidays. We are also open to hearing about flexible leave options to support longer holidays and time off Bonus: We work collaboratively, so we share in our success together. When we reach our goals, we are all rewarded with a quarterly bonus and an end-of-year bonus. Over the last five years, this has always happened Competitive salary: We review our salaries every year to ensure we are paying fairly Flexible working: We trust you to work when and where you want. We just want to make sure you stay safe and well. We are relaxed if you need to finish early for appointments or to fit your studies or interests around your work. Reach out at any time during the recruitment process to share what matters to you Continuous learning: Structured learning and development opportunities - we have a training pot to support professional development. We also encourage you to join and observe the sessions you will be supporting, literally learning on the job!

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience. The Opportunity We are looking for an experienced Senior Sales Consultant to help lead the team at our Meadowhall Store on a full-time (30 hour) basis in Sheffield. As a key support to the management team, you will over-see the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPI's. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program , providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment. What we are looking for The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPI's. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements. What we can offer you An hourly rate of £13.60 A 50% staff discount to use on all of your favourite Molton Brown products 22 days holiday + Bank Holidays A day off for your birthday A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached Free product allocation every quarter up to 5 Molton Brown eligible items! Access to discounts/cashbacks from high street retailers Enhanced family leave Healthcare Plan Wellbeing Support Recognition Awards Season Ticket Loans / Cycle To Work Scheme Ongoing development and the opportunity to enhance your skills A company where your voice will be heard and your opinion matters! Company Pension Scheme Learning and development opportunities within our business and across our brands #LI-KW1 Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect. How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers. Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. TPBN1_UKTJ