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Data/Analytics Platforms Manager Reporting to: Head of Platforms Services Location: UK Or Germany Role Objectives: The Platform Services Manager is accountable for the end-to-end performance, governance, strategy, and continuous improvement of a defined global service domain. This includes the ownership of small-scale platform changes — configuration updates, parameter changes, access adjustments, workflow tweaks, and minor feature enablement's — while major development and engineering activities remain outside Technology Operations. The role ensures that services remain stable, scalable, secure, compliant, and aligned with business outcomes and Enterprise Architecture direction. The Platform Services Manager leads multiple Service Owners, ensuring consistent governance, service maturity, lifecycle management, and value delivery across all services in the domain. Key Results / Areas Core Responsibilities : • Own and maintain the service strategy, roadmap, lifecycle management, and performance for all services within the domain., • Ensure consistent service governance across incidents, problems, changes, releases, and operational improvements., • Accountable for small changes within the service domain: configuration changes, settings updates, workflow adjustments, vendor-managed enhancements, and operational improvements that do not require full-scale engineering., • Ensure major platform development, engineering, and code-based enhancements are properly handed over to external product/engineering teams and excluded from Technology Operations scope., • Maintain alignment with Enterprise Architecture, Security, Data Privacy, Compliance, and operational readiness requirements., • Lead and mentor Service Owners responsible for individual services or sub-services., • Drive service resilience, stability, and user experience improvements globally., • Ensure vendor delivery compliance and manage major service provider relationships., • Oversee demand intake, prioritisation, capacity alignment, and cross-functional dependencies with PMO and delivery teams., • Ensure clear budget ownership, cost transparency, and consumption optimisation., • End-to-end accountability for service performance, availability, reliability, and customer experience., • Governance of all small-scale service changes, ensuring changes are risk-assessed, tested, documented, and aligned with standards., • Service roadmap ownership ensuring alignment with business strategy and technical direction., • Define and maintain SLAs/OLAs/SLOs and ensure monitoring, reporting, and improvements are in place., • Ensure operational readiness for all changes, releases, and service transitions., • Lead governance routines and provide executive-level reporting, insights, and decision recommendations., • Drive continuous improvement, technical debt reduction, and service simplification initiatives., • Ensure high-quality participation in Major Incident responses and drive long-term corrective actions., • Collaborate with regional service managers to ensure consistent service delivery and address local requirements., • Work closely with Enterprise Architecture to ensure adherence to standards and long-term architectural direction., • Partner with Infrastructure, Security, and other service towers to ensure reliability and integration of services., • Align with PMO on prioritisation, resource planning, dependencies, and delivery schedules., • Coordinate with managed service providers to ensure global coverage, quality, and contractual compliance., • Domain service strategy and multi-year roadmap., • Service catalogue and operational model definitions., • Monthly KPI dashboards and service performance packs., • Documentation and execution of small changes, including testing, release notes, and readiness checks., • Operational readiness documentation for releases and deployments., • Vendor performance scorecards and governance packs., • Architecture and compliance documentation aligned with EA and security standards., • Service availability, stability, and performance (SLA/SLO achievement)., • Cycle time and quality of small-change execution., • Reduction in incidents and faster MTTR., • Change success rates and reduction in service impacting changes., • Stakeholder satisfaction and service adoption metrics., • Cost efficiency and optimisation out come Knowledge, qualifications, and experience • Strong understanding of enterprise-scale service management and ITIL practices., • Experience governing small changes (configuration, workflows, integrations, access models) in enterprise platforms., • Knowledge of modern enterprise architectures, cloud technologies, identity, automation, and integration patterns., • Ability to evaluate minor technical enhancements without performing engineering work., • Vendor governance experience, particularly with managed service providers., • Strong analytical and reporting skills for KPIs, financials, trends, and service insights. Skills and Competencies • Builds customer loyalty: Demonstrates an understanding of the customer (internal/external), builds productive customer relationships with integrity, and takes responsibility for ensuring customer advocacy., • Delivers against operational objectives: Translates strategic priorities into medium-term operational reality for own part of the business, respecting and aligning with the values and managing interdependencies with other parts of Hays., • Engaging Communication: Engages and influences by using a wide range of communication methods and styles with the ability to present complex technical issues to varied populations. Facilitates understanding and encourages communication both within own team and more broadly., • Builds collaborative relationships: Establishes effective relationships with a wide range of stakeholders inside and outside their immediate working environment, valuing the contribution from others and leveraging networks across Hays., • Facilitates transformational change: Facilitates the implementation of change and transformation within the workplace by guiding others and helping them adapt is a positive ambassador of change., • Identifying and developing talent: Identifies and appropriately deploys key knowledge, skills and experience required across their organisation. Uses Hays’ people process to attract, develop, and engage and retain the appropriate talent., • Demonstrates personal resilience: Highly efficient, has the organisation skills to manage a diverse range of tasks and see work through to completion, in a timely manner, ensuring deadlines are met. Able to cope well with pressure, deals constructively with setbacks., • Comfortable travelling– a dispersed geographic spread of countries., • Able to work across multiple time zones., • Fluency in written and oral English. At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

Entity: Technology Job Family Group: IT&S Group Job Description: The Senior Principal Manager for Portfolio, Analytics & Insights (PAI) is the head of the PAI function within Digital Technology, supporting all teams across digital. The role leads bp’s digital portfolio processes, drives performance management across digital teams covering both financial and non-financial metrics; and is responsible for developing digital systems and ways of working to drive increasing transparency across digital portfolio operations. This role is key in leading digital strategy and reports to the Digital Delivery Senior Vice President. With the option to be based in the UK, Pune or Budapest, this role sits at the heart of bp’s digital ecosystem, offering broad exposure and a central role in shaping portfolio priorities and strategy. What you will do... • Lead the full PAI team including Portfolio Principals, embedded performance leads within each delivery portfolio in digital and teams developing new tools to increase transparency of our digital activities., • Build a team focussed on outcomes aligned with business goals and that model data-driven insights, • Provide coaching, prioritisation, and alignment to ensure consistent delivery across digital., • Co-ordinate and lead the development of a cohesive and aligned digital strategy, • Lead the digital planning and portfolio process in support of the digital strategy, increasingly using digital tools to drive these processes. Work hand-in-hand with finance to deliver the investment and operating costs plan., • Provide transparency on progress and drive delivery, • Drive understanding of the key levers to increase digital efficiency, including modelling future opportunities, progress against targets and driving further interventions., • Lead digital benchmarking activity to provide insights on future opportunities for increased efficiency and effectiveness., • Support delivery teams to deliver their portfolios, maximizing value delivery, in line with financial frames and focusing on priority projects., • Define digital performance metrics and indicators across cost, value, delivery health, resource utilisation, and business outcomes, and ensure performance management is in place to ensure delivery., • Set policy and governance for performance data across the digital estate and drive standards adoption to ensure consistent delivery and measurement of performance in Digital., • Coordinate and drive content for performance reviews and senior stakeholder sessions to inform executive decision-making., • Deliver Insight-Driven Performance & Analytics increasingly using digital tooling, • Drive the adoption of existing portfolio tools and lead the development of new digital tooling which brings together a wide range of data sources to provide increasing transparency to our digital activities., • Define and embed ways of working which underpin a data-driven insights culture What you will bring... • Experience in performance or finance management, strategy, data & analytics, or programme management, • Experience in performance management and commercial models for Digital Technologies., • Strong Relationship Management across a matrix organization, • Creates strategic partnerships, manages risks, unblocks and handles escalation paths for effective implementation., • Significant experience leading people and multi-functional teams., • A proven track record of navigating complex partnerships and resolving conflict with calm, resilience, and sound judgement., • Commercially oriented with deep focus on unlocking customer and business value through digital technology., • Growth-minded with a thirst to learn and apply emerging technologies for business value, • Digitally enabled and data driven, • Focused on growth and development of commercially feasible customer focused offers., • Drives performance and is comfortable with uncertainty and an ever-changing environment., • Bachelor’s degree in Business Administration, Finance, Computer science or digital field, Engineering, Mathematics or Science degree or equivalent work experience., • Master`s degree or MBA in Business Administration, Finance, Computer science or digital subject area would be an advantage. Why join us? At bp, we're committed to supporting leaders who want to make an impact. You will have the chance to shape and influence outcomes across businesses. You’ll be part of an inclusive environment where diverse perspectives are valued, and where your contribution to performance and integration matters. We invest in the growth and wellbeing of our people, providing the resources, networks, and development opportunities needed to thrive. Our total rewards package includes competitive pay, bonuses, share options, and a range of flexible benefits designed to meet your needs — from healthcare and retirement plans to paid time off and agile working. We recognise that people have multifaceted lives, and we strive to offer a career experience that reflects that. Apply now! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, API and platform design, Benefits Management, Business Analysis, Business modelling, Client Counseling, Cloud Platforms, Configuration management and release, Data Analysis, Data design, Data Management, Demand Management, Design Thinking, Dialogue enablement, Digital Innovation, Digital Product Management, Employee Experience, Empowering Others, Facilitation, Influencing, Long Term Planning, Managing change, Marketing strategy, Measurement and metrics {+ 5 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

• Heartwood Collection Head of Digital : The Role We are currently recruiting for a Head of Digital to join out growing team at Heartwood Collection. Reporting to the Marketing Director, you will be the strategic lead for all digital touchpoints across our brasseries, pubs, and pubs with rooms. You are responsible for the overarching digital vision, driving guest acquisition and retention through a seamless, data-driven ecosystem. You will oversee a diverse remit including CRM, Loyalty, Data & Insights, Product (Web/App), Content, and Optimisation, while managing key agency partnerships to ensure our digital presence is commercial, innovative, and market-leading. The role is based full time at our Head Office in Teddington, conveniently located next to the station. Head of Digital : Key ResponsibilitiesDigital Strategy & Leadership • Define and execute the digital strategy to drive online bookings, guest frequency, and digital revenue., • Full ownership of the digital budget, ensuring optimal ROI across paid media, tech investment, and production., • Keep the brand at the forefront of hospitality tech, exploring AI, personalised guest experiences, and frictionless booking.Agency & Partner Management, • Manage specialist agencies (SEO, PPC, Paid Social, Affiliates) to ensure high-quality traffic and efficient cost-per-acquisition (CPA)., • Oversee the relationship with web developers and UX designers to manage the product roadmap and site stability., • Help lead the procurement and annual reviews of all digital vendors.CRM, Loyalty & Personalisation, • Develop and scale our Treats and Le-Club loyalty programmes that incentivise repeat visits across all brand pillars., • Work closely with the product team, to bring to life new supplier activations that excite our guests, delivering 'surprise and delight' moments., • Oversee the CRM Manager to ensure automated journeys and ad-hoc campaigns are sophisticated, segmented, and drive measurable lifetime value (LTV).Data, Insights & Product Optimisation, • Act as the custodian of guest data, ensuring GDPR compliance and the integration of data flows between all our digital channels., • Lead a continuous CRO programme of working including A/B testing on the website and booking engines to reduce friction and increase conversion., • Deliver high-level insights to the Executive team, translating complex digital metrics into actionable commercial outcomes.Content & Brand Digitalisation, • Content Strategy: Oversee the digital content calendar, ensuring brand consistency across web, loyalty, and email., • 3+ years in digital marketing or ecommerce, with at least 2 years in a leadership role., • Experience in hospitality, travel, or retail is an advantage., • Proven ability to move beyond execution to high-level planning that aligns with wider business goals., • Deep understanding of the "MarTech" landscape. Familiarity with these platforms - CRM (Airship/Atreemo), CMS (WordPress), Loyalty (Pepper) and Analytics (GA4/Tableau)., • You don't just report on clicks; you report on covers, revenue, and margin. You are comfortable challenging the finance team and justifying spend based on data., • A mentor who can manage a small internal team while effectively holding external agencies accountable., • Competitive salary, • Head Office Bonus ( up to 10% of salary ), • The Pantry - 100s of retailers and experience discounts through Reward Gateway, • Private Healthcare through Bupa, • 50% off food in all Heartwood Collection sites, • Friends and Family discount of 20% off food at all Heartwood Collection sites, • Discounted Rooms at our Inns, • Enhanced Maternity & Paternity package, • 25 days of holiday plus bank holidays, • Additional holiday- option to buy an extra 5 days holiday per year, • Refer a Friend Bonus up to 1500, • A thoughtful gift to celebrate your birthday, • Employee Assistance Program with Hospitality Action, • Cycle to Work Scheme We are proud of our family culture, collaborative spirit and appetite for growth. This is an exciting time to join a business where data plays a critical role in shaping commercial success and long-term strategy

Job Family Group: IT&S Group Job Description: The Senior Principal Manager for Portfolio, Analytics & Insights (PAI) is the head of the PAI function within Digital Technology, supporting all teams across digital.

A leading airline in the United Kingdom seeks a Group Head of Engineering Decision Intelligence to lead teams in delivering optimal data-driven decision-making.This senior leadership role requires extensive experience in analytics and operational environments, emphasizing the development of producti

As Head of Analytics & Performance Excellence, you’ll lead the development and delivery of analytics‑driven insight and performance improvement across British Airways, helping teams make better, faster and more informed decisions. Head of Analytics & Performance Excellence. Lead the analytics an

The Global Head of Sales Readiness, reporting to the Director of Global Sales Enablement, leads a strategic initiative to elevate Sales Readiness and transition the company to a Value-Based-Sales organization. RX is part of RELX, a global provider of information-based analytics and decision tools fo

Experience of working in the front office of key product or sector teams in Asset Management, Investment Banking, Investment Research, Private Equity is preferred. Negotiate at the front & middle office MD/COO/CXO level to build a broad vision of outsourcing, offshoring and associated benefits. Ensu

With data at the heart of decision-making, this role offers the opportunity to shape strategy, solve complex quality challenges, and build a robust operating model that supports long-term growth. As Head of Data Strategy and Governance, you will define and embed how data is owned, managed, and trust

Head of Data (ERP & Master Data). We're working with a global consumer brand looking for a Head of Data to join on a 12-month fixed-term contract during a key transformation period. You'll lead a small team and take ownership of product and supply chain data, supporting an ERP implementation alo

The Head of Healthcare Analytics plays a critical role in strengthening Vitalitys healthcare analytics capability and ensuring we have trusted, high-quality insight to support effective claims fund management, clinical risk oversight and service improvement. We welcome applications from healthcare a

A leading, fast-growing, private equity-backed media group is looking for a Head of Data to build and lead its data capability from the ground up. This is a high-impact role where data sits at the core of commercial performance, operational efficiency, and strategic decision-making. London (Hybrid -

The Head of Data Product is accountable for the end to end Product strategy, delivery and adoption of our clients ' analytics and data science products, with a primary focus on leading the Business Intelligence (BI) transformation and enterprise wide roll out of Power BI. Drive adoption of Power BI

Head of Data & Analytics, London Market Insurance experience needed (Lloyd's of London preferred) Insurance expert, Delivery, Delivery focused, Data Modelling & Architecture, IT Application Development within Data Management & Data Analytics. Head of Data & Analytics to play a leading role in the te

CEO A fast-growing UK fintech is seeking a Head of Credit & Analytics to lead its end-to-end credit strategy and portfolio analytics. Head of Credit & Analytics up to £140,000 basic. The company is developing a next-generation flexible line-of-credit product designed to give customers greater contr

The position is based in Leatherhead and commitments to sustainability are crucial.

A technology company in the UK is seeking a Head of Commercial Analytics to lead pricing strategies and drive growth initiatives. The position offers a hybrid working model, alongside a range of employee benefits including stock options and a personal development budget. The role requires extensive

A leading FinTech firm in the United Kingdom is looking for a Global Head of Risk & Trading to oversee global risk and trading strategies. The ideal candidate will have 5–8 years of experience in CFD/FX trading with strong analytical and leadership skills. This position offers an exciting opportun

We’re looking for an ambitious Head of Commercial Analytics to join us here at Raylo. As the business’s lead on pricing, you’ll own pricing for all of our customer propositions, be a key part of future partnerships and drive learning and innovation across these areas. This is a truly unique op

The role offers a hybrid working model and a salary range of £90,000 – £110,000 plus bonuses. A data-driven company in Greater London is seeking a Lead Data Product Analyst to drive product analytics and data strategy. You will lead product analytics across customer journeys, own experimentation

As Head of Data Analytics you will lead the Data Analytics and Business Intelligence function at Sciensus to deliver actionable insights, drive business value and support our strategic goals. You will shape how we use data to enable smarter decision making, embedding a framework for continuous impro

A leading consultancy firm in Greater London is seeking a Head of Portfolio Analytics to manage a team of 3-4. The company offers a hybrid working model, requiring 3 days in the office.

As a savings and investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. Provide strategic direction and senior oversight of WPS’s use of AI and advanced analytics to:. Head of Workplace Solutions Data Analy

Wyatt Partners are working with the CEO of a privately funded FinTech company, to hire a Head of Product. Part of the business is an Advanced Analytics & Machine Learning platform that integrates into enterprises ERP systems giving them insights into how to free up capital & increase profitability.

Own the evolution of the Data Warehouse. You’ll join a team of thoughtful, motivated people who care about what they build and how they buil. COO: Initial interview focused on analytics strategy and product v.

Head of Existing Customer Analytics – Financial Services. As Head of Existing Customer Analytics, you will lead a small but high‑impact team responsible for delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer

A leading aviation analytics firm in London seeks a Global Head of Solution Consulting to bridge analytics with business challenges. Key benefits include generous holidays, health benefits, and opportunities for professional development.

A leading sustainability software firm is seeking a Head of Data to transform their data strategy and governance. Candidates should have senior leadership experience in data and analytics, with a proven ability to drive impactful results.

A leading sustainability-focused firm is seeking a Head of Strategic Analysis and Insights to guide the Energy Transitions Commission's analytical programme. The position is based in London or Amsterdam and offers a full-time contract.

The position offers a salary of £80,000 with a hybrid work model, requiring up to 3 days in London offices. A well-known education establishment is seeking a permanent Head of Finance Systems to lead the development and implementation of finance systems supporting the organization's strategies.

A global research company seeks a Head of Advisory to enhance their consulting services within the healthcare sector. A hybrid work model is offered, alongside a comprehensive benefits package.

Head of MGA Risk Pricing, Data and Analytics page is loaded## Head of MGA Risk Pricing, Data and Analyticsremote type: Hybridlocations: LON - Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: R-49326We insure small businesses and enable big dreams – not just for ou

Knowledge, Skills and Experience Required:**· Degree in a quantitative or financial discipline· Previous experience in a quantitative or risk function or trading role; ideal candidate would have a mix of all three but not all three are necessary· Extensive knowledge and experience in at least one

The Head of Data and Analytics is responsible for enabling the organisation’s data strategy, owning overall data delivery, defining architecture decisions, setting the analytics roadmap, and engaging effectively with stakeholders across the business and IT. We are a team of ambitious, passionate,

A growing AI platform business is seeking a Head of Platform Delivery to shape and scale its delivery capability. Responsibilities include turning Statements of Work into delivery plans, coordinating Engineering and Product teams, and managing risks across client programmes.

This role involves developing forecasting models, strategic headcount planning, and effective reporting to enhance operational performance.

A leading reinsurance firm is seeking a Head of Data & Analytics with significant London Market Insurance experience, ideally from Lloyd's of London. This delivery-focused role requires leadership over IT professionals in data management projects. The competitive package includes a basic salary of u

A leading provider of B2B Relationship Intelligence is seeking a Head of Data in Greater London. You will lead a technical team and drive initiatives in advanced analytics and machine learning. Ideal for a senior data scientist, this position offers the chance to make a significant impact while coll

A tech-focused company in Greater London seeks a Director of Analytics to lead their analytics team. Ideal candidates have senior analytics leadership experience, a passion for team development, and exceptional communication skills. This position offers flexible working hours and a competitive salar

Head of Finance & Operations | High-Performance Analytics Scale-Up | London (Flexible) | up to £120k + bonus. Harmonic are delighted to be supporting a founder-led, highly cash-generative tech business in the search for their first Head of Finance & Operations. This is a broad, high-impact role sit

A leading analytics company in London is seeking a talented individual to manage a team of 8 and lead the analytics agenda across five high-profile clients. The role involves recruiting and mentoring analytics talent, helping clients achieve growth through innovative solutions, and contributing to n

A key recruitment partner for an FMCG group is seeking a dynamic Head of FP&A to lead financial planning and analysis.

Head of Data & Analytics to play a leading role in the technical implementation of change projects supporting the need to improve data management and analytics capabilities. Head of Data & Analytics, London Market Insurance experience needed (Lloyd's of London preferred) Insurance expert, Delivery,

A dynamic tech company in Greater London is seeking a Head of Commercial Analytics to lead pricing strategies and develop a global analytics function. The ideal candidate has over 7 years of experience in analytics, strong technical skills in SQL and Python, and the ability to drive data-informed de

A leading aviation analytics firm is seeking a Global Head of Solution Consulting to bridge complex business challenges and data insights. This position offers a hybrid working model, with exceptional benefits focusing on professional development and employee well-being.

A global financial services firm is seeking a risk management professional for its portfolio management team in Greater London. Ideal candidates will possess excellent communication skills and a strong understanding of risk metrics.

Work with the Central In‑Business Risk group which aggregates and reports risks and performance from a front‑office perspective for the Global Head of Markets. This job description provides a high‑level review of the types of work performed. We produce highly visible and sought‑after analysi