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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

TECHNICAL COORDINATOR Contract: Government Location: Birmingham (B37 7YN) Hours of work: 40 Contract Type: Fixed Term Contract (12 months) We are seeking a Technical Coordinator to support the Head of Asset Intelligence across our Government accounts, ensuring they can focus on strategic priorities. This role plays a key part in coordinating and implementing the assimilation and analysis of SFG20 technical data across multiple systems. Job Description As Technical Coordinator, you’ll work with asset and maintenance data from Excel and multiple CAFM systems, ensuring it is accurate and meaningful. Your analysis will generate clear evidence that supports informed decision‑making for ISS and the client. What You'll Be Doing • Assist in adhering to asset intelligence governance, frameworks, and methodology to ensure consistency., • Use data analytics to support asset decision-making activities., • Work with the wider asset team and FM teams to validate data and drive consistency., • Provide robust asset data and reporting to colleagues to inform business cases., • Produce reports, dashboards, and scenario models that support decision-making., • Analyse and interpret complicated asset and maintenance information., • Ensure documentation and information are accurate, organised and up to date., • Apply lean principles where possible to enhance efficiency. What We’re Looking For • Experienced with SFG20 administration or PPM scheduling., • Strong Microsoft Office skills - particularly Excel and PowerPoint., • Data-focused with strong results orientation., • Consistently delivers high-quality work to deadlines., • Excellent attention to detail and organisational skills., • Clear and effective communicator., • Self-motivated and quick to learn., • Comfortable navigating a variety of systems., • Confident using Copilot or similar AI tools for enhanced analysis., • Strong problem-solving capability., • Ability to obtain BPSS Security Clearance. Click here for more information: ___ The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing

Role: Water & Waste Water Consultants (Ref: 195904) Location: West Midlands Salary: DOE with Full benefits package (£60,000 - £90,000) Overview: Are you a Water Industry expert looking for a new challenge? We are seeking a couple of key specialists to join our growing team supporting major utilities, infrastructure programmes, and digital transformation initiatives across the UK water sector. These roles offer the opportunity to work across a broad range of projects, from operational optimisation and asset strategy to smart network implementation and regulatory programmes. You will bring strong domain expertise in water or wastewater operations, transformation, or programme delivery, and work closely with clients to provide strategic advice, technical insight, and delivery support. The ideal candidates will be comfortable engaging with senior stakeholders while also contributing hands-on expertise to complex operational and transformation projects. Please contact for more information. Key Responsibilities • Provide subject matter expertise across water and/or wastewater treatment, distribution, and collection systems., • Support utility clients and infrastructure programmes with advisory, strategy, and delivery services., • Contribute to projects involving network optimisation, leakage reduction, energy efficiency, and asset performance improvement., • Support the development and delivery of smart water network initiatives, including digital metering, telemetry, data integration, and real-time network monitoring., • Provide input into AMP programmes, regulatory frameworks, and investment planning., • Lead or contribute to process optimisation, operational efficiency reviews, and performance improvement initiatives., • Work with multidisciplinary teams to deliver technology-enabled transformation programmes, including analytics, IoT, and digital twin applications., • Engage with client stakeholders, presenting findings, insights, and recommendations at both technical and leadership levels., • Contribute to business development activities, proposals, and thought leadership within the water sector. Potential Role Backgrounds We welcome candidates with experience in a variety of roles across the water sector, including: • Network Engineers or Distribution Specialists, • Operations Managers within water utilities, • Asset Management specialists, • Smart Network / Smart Metering programme leads, • Leakage or Network Optimisation specialists, • Digital Water / Smart Infrastructure consultants, • Programme or Transformation Managers within utilities, • Regulatory or Strategy specialists with water sector expertise, • Head of Water or Waste water etc Key Experience • Strong experience within the UK water sector, either within a utility, consultancy, or technology provider., • Expertise in water or wastewater treatment processes, network operations, or infrastructure asset management., • Consultancy experience, • Experience supporting AMP investment programmes, regulatory frameworks (e.g., Ofwat), or large infrastructure initiatives., • Exposure to smart water networks, including digital metering, telemetry/SCADA, IoT sensors, analytics platforms, or integrated control systems., • Understanding of data-driven network optimisation and operational decision support tools., • Experience delivering client-facing advisory or consultancy engagements is highly desirable., • Strong communication and stakeholder engagement skills. Desirable Experience • Experience with smart network technologies, including IoT sensors, advanced metering infrastructure (AMI), or predictive analytics., • Knowledge of digital twins, AI/ML applications in network monitoring, or asset performance platforms., • Experience supporting capital delivery programmes or infrastructure transformation projects., • Familiarity with sustainability, energy efficiency, and net zero initiatives within water utilities.

CRM & Loyalty Manager | The Midlands | Salary up to £75k + Benefits Zachary Daniels Recruitment are partnering with a leading customer focused retail business to recruit a CRM & Loyalty Manager. This CRM & Loyalty Manager role will take ownership of the company's CRM, loyalty and customer engagement strategy, helping to drive stronger relationships with customers across both digital and in-store channels. Reporting into the Head of Customer & Loyalty, the CRM & Loyalty Manager will play a key role in shaping lifecycle communications, evolving the loyalty proposition and using customer insight to increase engagement, retention and long-term value. This is a hands-on opportunity for a CRM & Loyalty Manager to influence how the business connects with its customers and delivers measurable commercial impact. Key Responsibilities * Define and deliver the CRM strategy across the full customer lifecycle, including acquisition, onboarding, engagement, retention and reactivation * Plan, execute and optimise CRM campaigns across channels such as email, SMS and other direct communication platforms * Lead audience segmentation and personalisation strategies to deliver relevant and engaging communications * Own the development and ongoing optimisation of the company's loyalty programme, including rewards, benefits and partnerships * Design and improve customer journeys across both digital and in-store touchpoints * Work closely with data and analytics teams to track performance, generate insights and optimise campaigns * Collaborate with marketing, digital and technology teams to deliver customer initiatives with clear commercial impact * Lead and develop a small CRM and campaign delivery team About You * Background in CRM, loyalty or customer engagement within a retail or customer led environment * Strong understanding of CRM platforms and lifecycle marketing strategies * Proven track record developing customer propositions, loyalty programmes or personalised customer journeys * Highly data-driven, using insight and testing to improve engagement and performance * Strong stakeholder management skills with the ability to collaborate across multiple teams * Commercially minded with a passion for improving customer engagement and driving measurable results * A hands-on leader who thrives in a fast-paced environment and enjoys delivering both strategy and execution as a CRM & Loyalty Manager Apply today to find out more and be considered! BH35679

Head of Engineering Location: Remote Reports to: Founders The Company: • An award-winning B2B SaaS start-up, • Next gen, disruptive software solution, • Exponential year-on-year growth, • UK and international client base, • First-time founders, • Organically funded growth, • Marketplace predicted to double by 2030, • Focus on solving customers pain points with great products, • Start-up mentality Role Overview: As Head of Engineering, you will be accountable for engineering execution, delivery performance, and technical architecture across all software, hardware, and AI platforms. You will own how we build, how fast we ship, and how reliably we operate - ensuring a consistently high pace and quality of execution across the business. You will act as the principal architect for the technology platforms, owning the long-term software and data architecture strategy and ensuring all systems are designed for scalability, security, performance, and commercial impact. Reporting directly to the Founders and operating as a key member of the management team, you will lead and develop a multidisciplinary engineering organisation of approximately 25 engineers spanning mobile, web, backend, hardware integration, and AI. You will work closely with the Head of Product, who owns product strategy, roadmap, and prioritisation, and the Operations Director, who is accountable for customer delivery and commercial performance. Together, we will ensure our company delivers scalable, reliable, and commercially impactful technology to the construction industry. This role is ideal for a senior engineering leader who thrives in high-growth environments, balances technical excellence with commercial awareness, and is driven by predictable, high-quality delivery at scale. Key Responsibilities • Own and define the end-to-end software and data architecture across mobile, web, backend, hardware integrations, data platforms, and AI systems, setting long-term technical direction, standards, and design principles to ensure scalability, security, and high-quality data foundations across the business, • Lead execution of the full technology roadmap across software, hardware, data, and AI, ensuring delivery is predictable, high quality, and aligned to business priorities, • Provide senior leadership and overall accountability for engineering performance, including talent development, hiring strategy, and capability building across all engineering disciplines, • Improve engineering efficiency and delivery predictability by establishing strong processes, quality standards, and engineering best practices, • Establish and maintain robust engineering, data, and AI governance to ensure scalability, security, and operational excellence, • Partner closely with the Head of Product on technical feasibility, sequencing, resourcing, and delivery timelines, • Collaborate with Operations and Commercial teams to ensure technology delivery supports customer success, retention, and revenue growth, • Build a strong engineering culture focused on ownership, accountability, continuous improvement, and high performance. Essential Requirements: • Senior engineering leadership experience in a SaaS, platform, or technology-led environment, • Proven track record of leading and scaling teams of 20+ engineers across multiple technical disciplines, • Deep understanding of modern data architectures, including event-driven systems, data platforms, analytics, and AI/ML integration within SaaS products, • Proven ability to define and evolve large-scale, distributed software systems, making strategic, long-term architectural and platform design decisions, • Demonstrated ability to own delivery performance, improve predictability, and raise engineering quality and pace, • Experience working closely with product and commercial leadership to align technology delivery with business outcomes, • Comfortable operating at management and board level, communicating technical, architectural, and delivery topics clearly to non-technical stakeholders. Desirable Requirements: • Comfortable engaging at code, system design, and data model level when required, particularly for critical platform and architectural decisions, • Experience in construction, infrastructure, industrial tech, or regulated industries, • Exposure to data platforms and AI delivery in production environments, • Background in scaling technology organisations in high-growth or start-up environments What We Offer • Competitive salary package based on experience, • Flexible, hybrid working model, • Opportunity to play a key leadership role in shaping the future of digital construction and compliance technology, • Influence over technology strategy, architecture, and organisational growth, • Supportive, collaborative leadership team and a strong engineering culture focused on, • impact and ownership, • Clear opportunity for long-term growth as the company scales To apply for this role, please email me on Include a short synopsis c.200 words, explaining how your profile matches the brief. If you need immediate feedback or deeper qualification before applying, please call me on 07834 585199. Many thanks and good luck. Stephen Rhodes, Director. Alexander Rhodes Associates Ltd.

Head of AI is seeking exceptional leaders to join our network of fractional Heads of AI. Our mission is to help Biotechnology and life sciences organisations evolve into AI-enabled institutions — embedding AI strategically across their research, development, operations, and decision-making. We are looking for individuals who combine deep technical fluency with board-level leadership, capable of guiding organisations as they adopt and scale the new era of generative and agentic AI. We work with organisations across biopharmaceuticals, drug discovery, genomics, clinical research, digital health, and medical devices, typically ranging from £20m–£500m+ in revenue. These organisations face increasing pressure to accelerate innovation and improve patient outcomes while maintaining strong governance, regulatory compliance, and data integrity. Our fractional Heads of AI support leadership teams in embedding AI capabilities that improve R&D efficiency, strengthen decision-making, and unlock new scientific and commercial value. We recognise that few professionals have completed a full AI transformation in life sciences. Therefore, we seek leaders with proven experience in digital, data, analytics, or operational transformation who are now applying that expertise to AI-led change. You understand how to translate ambition into action — guiding organisations through the cultural, operational, scientific, governance, and regulatory shifts required to unlock AI’s potential. What We Are Looking For: AI-Driven Business Transformation Leaders: Proven experience leading complex transformation programmes where technology, data, and innovation reshaped business performance. Able to apply that experience to the generative AI era — guiding biotech and life sciences organisations through the shifts required to become AI-enabled. Can connect earlier digital, analytics, or automation expertise with today’s agentic and generative AI capabilities. Deep Technical Fluency: Fluent in modern AI ecosystems including generative AI, agentic systems, AI copilots, and orchestration frameworks (e.g. LangChain, AutoGen, CrewAI). Understands how to combine traditional ML, analytics, and scientific data systems (e.g. genomics, clinical, real-world data) with emerging AI architectures to deliver measurable value. C-Suite and Board-Level Communicators: Able to simplify complex AI and scientific topics for executives and align AI investments with organisational strategy. Confident advising CEOs, CTOs, Chief Scientific Officers, and Boards on strategy, risk, governance, and ROI. Change Leaders: Strong stakeholder engagement and ability to drive adoption. Skilled in mentoring teams, developing AI literacy, and ensuring responsible AI practices. Understands data governance, regulatory requirements (e.g. GxP, FDA/EMA), and human-in-the-loop design needed for AI success in life sciences. Entrepreneurial Mindset: Thrives in ambiguity and fast-paced environments. Curious about new AI tooling and pragmatic about implementation. Focused on delivering measurable outcomes through experimentation and iteration. What We Are Not Looking For: • Legacy executives without hands-on AI or GenAI understanding, • Academic or research-focused professionals without applied business outcomes, • Technologists who lack leadership or transformation delivery experience, • Consultants who only advise but have not led execution, • Corporate-only leaders reliant on large structures Desired Profile Summary The ideal candidate will serve as a Fractional Head of AI / AI-Driven Transformation Leader, focused on helping biotech and life sciences organisations design and execute end-to-end AI strategies, roadmaps, execution plans, and governance frameworks. They will bring 10–20+ years of experience across AI, data, digital transformation, analytics, or life sciences innovation, with a proven ability to translate technology into measurable scientific and commercial outcomes. They are experienced transformation leaders — such as Heads of Data Science, Chief AI Officers, AI Strategy Leads, or Digital Transformation Leaders — who have evolved beyond model development into organisational change and value delivery. Candidates with a data science or bioinformatics foundation are welcome, provided they demonstrate fluency in modern AI technologies (LLMs, copilots, orchestration frameworks) and executive-level influence. They thrive in fractional roles (1–5 days per week) and bring an entrepreneurial, adaptable, and outcome-driven mindset. We welcome applications from professionals passionate about helping life sciences organisations harness AI responsibly and at scale.

Head of Procurement My client is a leader in the rural fibre industry, delivering high-speed broadband to communities traditionally underserved by major network providers. With continued growth and ongoing operational transformation, they are seeking a Head of Procurement to lead a lean, high-impact procurement function and strengthen commercial discipline across the organisation. The Role • Take full ownership of a diverse £100m+ procurement portfolio spanning network build, civils, fibre deployment, telecoms equipment, field services and corporate spend., • Lead and develop a small, close-knit procurement team, building capability, shaping processes and embedding strong governance., • Establish and maintain robust supplier frameworks to improve quality, delivery performance, compliance and commercial accountability across the supply chain., • Support fast-paced network rollout programmes by enhancing efficiency, standardising procurement processes and leveraging systems (e.g., Salesforce, ERP/analytics tools) to improve visibility and control., • Identify opportunities for cost efficiencies and improved commercial outcomes while supporting long-term strategic objectives., • Collaborate closely with operations, finance and technology teams to align procurement with build pace and business priorities. What My Client's Looking For, • A seasoned procurement leader from telecoms, broadband, utilities, engineering, construction or other operationally fast-moving sectors., • Strong commercial and negotiation skills with a track record of driving supplier performance and cost improvements., • Confident in applying technology to modernise, digitise and streamline procurement operations., • A hands-on leader who thrives running a smaller team, building capability and driving positive cultural change. Benefits, • 5% employer / 5% employee pension, • Health cashback scheme, • 25 days holiday + bank holidays + birthday + special leave, • Buy/sell up to 5 days, • Enhanced family leave, • High street discounts, • Free on-site parking, • Regular training & social events #INDMM JBRP1_UKTJ

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Are you an exceptional, dynamic and forward‑thinking data leader who is looking to drive positive and lasting change across Birmingham

Significant experience leading healthcare data and analytics, with deep knowledge of NHS data flows across patient care, workforce, quality and performance. Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 58,000 people in over 135 count

Head of Sales (FCA Regulated) | Birmingham | Up to £100,000 + Bonus + Excellent Benefits We're partnering with an organisation seeking a commercially driven, data-led sales leader to transform and scale their sales operation. This is a rare opportunity to build on strong foundations, bring fresh ideas, and shape the future of a business with a clear vision and purpose. You'll take full ownership of a multi-million-pound telesales function, leading inbound and outbound teams while driving performance, efficiency, and customer outcomes in a highly regulated (FCA) environment. This role goes beyond "business as usual" you'll unify systems, optimise performance, and build a best-in-class telephony sales engine. Head of Sales Key Responsibilities: Provide leadership to managers and diverse professional teams across distinct sales units. Identify opportunities and develop plans to capitalise on them. Evaluate current sales systems and lead the migration to a unified platform to establish a common way of working. Identify pipeline issues and devise strategies to win market share from key competitors, along with building a best-in-class inbound and outbound sales teams. Partner with Marketing to optimise lead quality and reduce Cost Per Acquisition (CPA), and with Product to refine features and differentiation and ops to improve the internal sales systems and tools. Oversee a high-volume sales cycle where "speed to lead" is critical, along with developing an efficient outbound sales operation of qualified leads. Ensure every interaction meets the highest calibre of quality and adheres to FCA/FPCOB standards. Develop and implement the telesales strategy (inbound + outbound) aligned with the overall prepaid funeral plans business objectives. Set clear KPIs and performance standards covering call answer rate, speed-to-lead, lead-to-sale conversion, average revenue per sale, and cost per acquisition. Use data to monitor daily, weekly and monthly performance, identifying trends and implementing improvements to drive efficiency and sales effectiveness. Recruit, develop and retain a high-performing telesales team, including building future team capacity in line with revenue growth. Coach and empower team leaders to be strong people managers and commercial drivers. Drive a positive, high-performance culture focused on accountability, recognition and continuous improvement. Partner with Marketing to optimise lead flow, lead quality and campaign effectiveness. Provide regular performance updates, insight and forecasts to senior leadership, highlighting risks, opportunities and future investment needs. Champion the effective use of sales technology, dashboards and analytics to improve speed-to-lead, conversion and customer experience. Identify and implement new tools, automations and best practices to improve productivity and sales performance.What We're Looking For Current Head of Sales / Senior Sales Leader within an FCA-regulated business (essential) Strong background in telesales / call centre environments Proven success delivering multi-million-pound revenue targets Deep understanding of sales metrics (conversion, CPA, speed-to-lead, QA) A resilient, driven, detail-oriented leader who thrives in fast-paced environments Someone who brings energy, new ideas, and a solution-focused mindset A leader who can scale, optimise, and inspire teams to exceed targetsWhy Join? Join a stable, established organisation with ambitious growth plans Opportunity to shape and modernise a key revenue function Be part of a business that genuinely values customer outcomes and ethics Work closely with senior leadership to influence strategyPackage & Benefits Salary up to £100,000 Bonus structure: 10% company bonus Up to 20% performance bonus Bupa family healthcare Car allowance 25 days holiday + bank holidays Full-time office-based (Mon-Fri, 9am-5pm)Ready to Lead the Next Phase of Growth? If you're a hands-on, commercially astute sales leader with FCA experience and a passion for building high-performing teams, we'd love to hear from you. BH35726

About the role At Tarmac, high-quality data underpins operational and analytical excellence. As a result, we're currently looking to recruit a highly ambitious and enthusiastic SAP Master Data Steward to join our Data & Analytics team.In this role you'll will play a critical role in ensuring the integrity, consistency, and reliability of the SAP Master Data that supports our core business processes, reporting, anddecision-making across the organisation. The role is responsible for the compliant creation, maintenance, and ongoing quality of core master data within our ERP (SAP) and supporting systems.This includes key data domains such as profit centres, cost centres, general ledger codes, Blackline users, tasks and approval workflows, customer records and query resolution hierarchies, vendor and material masters, and purchase requisition approval workflow data.SAP Master Data forms the foundation for all transactional activity, and the accuracy of this data is essential to the effective operation of the business. You'll ensure that SAP Master Datais created and maintained in line with agreed standards, internal controls, and governance requirements, supporting regulatory compliance and strong financial control.The role requires close collaboration with Finance, Procurement, Shared Services, IT, and wider business stakeholders to understand data requirements, resolve queries, and ensure master data is available, accurate, and fit for purpose when the business needs it. This is a hands-on, operational role with a key focus on data quality, consistency, and continuous improvement. Main responsibilities In this role you'll: Create, maintain, and amend master data records accurately and consistently in line with agreed standards, data ownership rules, and compliance requirements Perform and support internal controls, audits, and assurance activities relating to master data and associated processes Proactively review, validate, and cleanse master data to ensure ongoing accuracy, completeness, and consistency Identify opportunities to improve, standardise, and automate master data processes to reduce manual effort and improve data quality Monitor and report on service performance, including tracking requests against agreed service level agreements (SLAs) Produce routine reporting on data changes, duplicate records, and inactive data to support control and governance activities Monitor performance across business units and functions against agreed SLAs and service expectations Support the collection of internal and external benchmarks to inform continuous improvement Communicate findings, risks, and improvement opportunities clearly to stakeholders across the business Experience & qualifications To be successful in this role you'll need: To be highly organised and detail-oriented - enjoys working with data and getting things right first time To be comfortable with structured processes - able to follow defined procedures and standards consistently To be curious and improvement-focused - keen to learn, develop, and improve how data is managed To be a clear and confident communicator - able to work with others and explain information in a straightforward way A demonstrable capability in SAP MDM/MDG, including the creation and maintenance of data within SAP andsupportingsystems A sound understanding of data quality, governance, and internal controls, with the ability to support audit and compliance requirements The ability to work effectively within structured, SLA-driven service environments, managing workload and priorities while maintaining high levels of accuracy An analytical capability to be able to identify data issues, trends, and improvement opportunities Effective stakeholder communication skills, enabling collaboration with Finance, Shared Services, IT, and business users To be educated to A-level, or degree level, or equivalent relevant experience An authorization to work in the UK (Mandatory) Why Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunitiesWe’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! #Tarmac #TarmacCareers Tarmac Trading Limited

Head of Client Relations SaaS experience essential West Midlands, Hybrid Up to £90k, plus Car allowance and bonus scheme Benefits: Car allowance Bonus scheme Hybrid working I am working with an enterprise level SaaS Client who is currently looking for a Head of Client Relations to support revenue growth through increasing account value, driving adoption of services, maximising retention through providing world class leadership of your team. This is a senior leadership position that will drive successful outcomes. You should be someone that knows how to improve performance through strategy, that always bears the client in mind when devising solutions. You will have ultimate responsibility over pre and post sales solutions, including but not limited to proposals, RFP's, solutions, adoption of solutions, CSAT They are looking for someone with experience in SaaS sales solutions, and working within regulated industries such as finance, pensions, or insurance SaaS is highly desirable. Experience and Skills required: SaaS environment is absolutely essential Experience in Enterprise level Client relations, Customer Success or Account Management is also essential. Strong and inspirational leadership Strategic and commercially focused Excellent stakeholder communication skills Analytic approach using data driven insight B2B Customer Journey Management Demonstrable experience in driving B2B customer satisfaction Demonstrable experience driving account revenue through clear strategy, consistent delivery, operational alignment, actionable analytics and identifying opportunities for monetisation and growth Desirable: Regulated industry experience such as Finance, Pensions, Insurance Experience with full SDLC If you are looking for an opportunity to work in a successful enterprise level business that genuinely cares about it's staff and customer experience then please apply today quoting reference AR(phone number removed) Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience, Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience, Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience, Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience, Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

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