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  • SERVICE AND REACTIVE ENGINEER
    SERVICE AND REACTIVE ENGINEER
    hace 3 días
    Jornada completa
    West Bromwich

    Company Description Industrial Door Systems, established in 1986, has expanded from its first branch in Manchester to locations in Basildon, West Bromwich, Bristol, Dewsbury, and Glasgow. The company offers nationwide coverage and specializes in providing expert industrial door solutions to some of the UK’s largest organizations. With decades of experience, Industrial Door Systems is dedicated to delivering high-quality services and exemplary customer support across the country. Role Description This is a full-time, on-site role for a Service / Reactive Engineer. The branch office is located in West Bromwich The role involves performing maintenance, repairs, and troubleshooting of industrial door systems, gates and barriers as well as loading bay systems and many other aspects of the trade ensuring they are fully operational and meet safety standards. The engineer will provide technical support to clients, handle field service calls, and maintain communication with team members and customers. A strong focus on quality, efficiency, and customer satisfaction is essential for this role. Qualifications Proficiency in troubleshooting and diagnosing technical issues effectively Experience in field service work, including responding to on-site service calls Strong technical support capabilities and hands-on maintenance and repair skills Excellent communication skills for team collaboration and customer interaction Ability to work within an on-site team environment and efficiently handle time-sensitive tasks Background in mechanical or electrical engineering is highly advantageous Valid driver's license and willingness to travel to various client locations as needed Able to work overtime as and when required and open to be part off the on call rota which means once a week you will be required to be on call covering all emergency calls for 1 week on rota

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  • Business Development Manager
    Business Development Manager
    hace 2 meses
    £54000–£57000 anual
    Jornada completa
    Birmingham

    Company: Kevin & Bros Limited (Trading as KD Supply) Location: 35 Lord Street, Birmingham, B7 4DQ Job Title: Business Development Manager SOC Code: 3556 – Sales Accounts and Business Development Managers Company Overview Kevin & Bros Limited (KD Supply) is a leading UK-based retailer and distributor of authentic Vietnamese nail and beauty products. Located in Birmingham, we provide a one-stop shopping experience for both individual customers and professional B2B clients, including nail salons and beauty businesses. Our product range includes builder gels, polishes, salon-grade equipment, and essential nail tools. With a strong physical presence and a fast-growing digital footprint through our website and the KD Supply mobile app, we pride ourselves on delivering reliable service, high-quality products, and nationwide delivery to customers across the UK. Job Purpose The Business Development Manager will play a central role in expanding KD Supply’s commercial operations, identifying new market opportunities, strengthening B2B relationships, and increasing revenue. The role focuses on strategic growth, client acquisition, and enhancing our market share within the UK’s nail and beauty supply sector—particularly among Vietnamese-owned salons and emerging international markets. Key Duties and Responsibilities Market Expansion & Strategy • Conduct market research to identify new business opportunities, emerging trends, and competitive insights within the nail and beauty product sector., • Develop and implement strategic plans to grow the company’s B2B and B2C customer base across the UK., • Analyse sales data and customer behaviour to improve market positioning and identify areas for product expansion. Client Acquisition & Account Management • Identify, approach, and convert potential B2B clients, including nail salons, beauty businesses, training academies, and wholesalers., • Build, manage, and maintain strong relationships with existing key accounts to ensure high client retention and satisfaction., • Conduct regular client meetings, product presentations, store visits, and follow-up communications to understand business needs and promote relevant product lines. Sales & Revenue Growth • Deliver sales targets by negotiating contracts, preparing quotations, and closing new business deals., • Monitor sales performance, prepare weekly/monthly sales reports, and recommend strategic improvements., • Collaborate with the purchasing team to align stock levels with market demand. Product & Brand Development • Work with marketing colleagues to contribute to promotional campaigns, digital advertising, and community outreach initiatives., • Provide feedback on customer preferences, product performance, and market gaps to help shape future product development., • Promote KD Supply’s website and mobile app to enhance customer engagement and streamline B2B customer ordering processes. Operational & Cross-Functional Collaboration • Participate in trade shows, exhibitions, and networking events to promote KD Supply’s brand and product line., • Support senior management in planning long-term business strategies and expansion projects, including digital commerce growth., • Ensure compliance with company policies and relevant UK regulations, particularly around commercial sales activities. Essential Skills & Experience • Proven experience in business development, sales management, or account management., • Proven track record in generating new business, managing key accounts, and achieving revenue targets., • Strong understanding of retail or wholesale operations—preferably within the beauty, cosmetics, or nail supply sector., • Excellent communication, negotiation, and relationship-building skills., • Ability to analyse data, generate reports, and use insights to drive growth strategies., • Self-motivated, target-driven, and able to work independently with minimal supervision. Desirable Skills • Experience working with Vietnamese-owned businesses or multicultural retail environments., • Knowledge of nail and beauty products, industry trends, and professional salon requirements., • Familiarity with e-commerce platforms, digital marketing tools, or app-based retail systems., • A bachelor’s degree in Business, Marketing, Management, or a related field (or equivalent professional experience). Benefits • 28 days of paid annual leave (inclusive of bank holidays)., • Company pension scheme in accordance with UK regulations., • Staff discounts on nail and beauty products., • Professional development opportunities as the company expands.

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