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Join Superdrug Head Office Make a Real Difference Every Day! Insurance ManagerLocation: Head Office, East CroydonHours: 37.5 | 9.00am5.30pm Hybrid working available depending on role responsibilities, with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.Salary: CompetitiveWhy Superdrug?Passionate about Beauty and Health? Want to be part of an innovative, trend-setting retailer? Our vibrant Head Office, based by East Croydon Station, is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health and beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug Feeling.Heres the exciting bit… A day includes:As Insurance Manager, you will ensure Superdrug, Savers and The Perfume Shop are appropriately insured against all risks and exposures, working closely with UK and global brokers.You will oversee the Groups insurance arrangements, manage brokers and third-party loss adjusters, provide insurance advice across the business and lead the annual Group insurance renewal for presentation to the Board.You will also manage complex losses, recover money owed through store-level property losses and make informed liability decisions relating to personal injury and motor claims.Key Responsibilities:Manage product liability, employer liability and public liability personal injury claims, liaising with stores, insurers and solicitors.Investigate claims and obtain the necessary documentation to support decisions on whether liability should be admitted or denied.Review the Groups property losses and provide cost information to third-party insurers to maximise recoveries.Ensure solicitors correspondence and court claim forms are handled within the required legal deadlines.Manage property claims and demonstrate third-party negligence to recover losses for the business.Handle motor claims and work with insurers to support effective risk-management solutions.Attend regular meetings with solicitors, brokers and insurers to ensure appropriate processes, documentation and risk-management systems are in place.Keep up to date with changes to legislation and relevant court cases that may affect insurance and safety across the business.Review invoices through Bottomline to ensure payments are correct, not duplicated and allocated to the correct cost centre.Act as the main point of contact for UK and global broker queries.Advise departments on insurance implications and ensure suppliers hold adequate insurance cover.Maintain the insurance property portfolio across all Group businesses to ensure every property remains appropriately covered.Produce insurance data and reports for internal stakeholders when required.Work with and line manage the Insurance and Safety Adviser.This job is a good fit for you if you:Enjoy working in a fast-paced retail Head Office environment.Have excellent organisational and communication skills.Demonstrate strong attention to detail.Can work to deadlines and confidently prioritise a busy workload.Are comfortable following established processes while also using your own initiative.Are flexible, adaptable and enjoy working collaboratively as part of a team.What youll need:A good understanding of personal injury, property and motor claims legislation and processes.Knowledge of health and safety legislation.Excellent IT skills, particularly Microsoft Word, Excel and PowerPoint.Confidence communicating with and meeting new people, with a positive and energetic approach.The ability to manage competing priorities and make well-informed decisions.Previous line-management or people-management experience.A relevant insurance qualification or professional accreditation would be desirable.Heres whats in it for you:33 days holiday, rising to 38 days with length of service, inclusive of bank holidays.2 staff discount codes for yourself and a family member or friend.30% discount on Superdrug Own Brand products, both in store and online.Hybrid working, with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.Company pension matching and bonus.Access to Stream, a money-management app that gives you access to a percentage of your pay as you earn it.Being part of more! We are part of a group that works closely with Savers, The Perfume Shop and Three UK.We are part of A.S. Watson Group, the worlds largest international health and beauty retailer, with over 15,700 stores in 25 markets!Unrivalled Learning and Development programmes.Enhanced maternity, shared parental and adoption leave, company sick pay and pregnancy-loss support.Come and be part of something special!For information on how we manage and store your data, please visit: https://privacy-policy/

Location: Croydon, UK (hybrid — 3 days in office, 2 days WFH) \n Reports to: CEO \n Compensation: £65,000+, depending on experience \n Target start: ASAP — no fixed start date set \n \n About Us \n \n Hozah is a tech-led, award-winning company driving change in the parking industry and reimagining urban mobility. Our platform automates parking operations end-to-end enforcement, payments, signage, and customer experience for landowners, operators, and local authorities, replacing manual, paper-based processes with software. Our mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. With recent recognition as PayTech Company of the Year, a place among Deloitte's Top 50 Fastest Growing Tech Companies in the UK, and significant VC/PE investment, we're scaling rapidly. \n \n Role Overview \n \n You will own recruitment at Hozah in its entirety. You’ll choose and own the ATS, set the interview standard across the business and hold every hiring manager to it, regardless of seniority. You’ll build the hiring plan, take it to the exec team and own our ability to deliver against it. \n Hozah has around 50 employees today. Our forecast suggests we will grow to between 100 and 150 employees over the next four years. We know the path there will not be perfectly linear, but we do know that achieving that growth will require us to find and hire a significant number of exceptional people. You will own that challenge. \n This is a newly created role with real autonomy, authority and accountability. You’ll work directly with the CEO and alongside the Head of People and Development as a peer, with each role owning its respective area of the People function. You will have clear ownership of recruitment across the business, from defining vacancies and getting them to market, through direct sourcing, CV screening and initial interviews, to offer management and a smooth transition into onboarding. \n You’ll be the driving force behind Hozah’s recruitment activity. You’ll know where every vacancy stands, keep hiring managers moving, challenge delays or weak decision making and make sure candidates experience a process that is fast, consistent and representative of Hozah. \n You’ll also own our recruitment platforms, processes and data. Every live role should have a clear, accurate and current pipeline, giving the CEO, Head of People and hiring managers a view they can trust at a glance. \n This is not a role where you simply pick up requisitions and fill them. You will build the recruitment function, determine how Hozah hires and set the standard that the rest of the business follows. You will be accountable not only for delivering the people Hozah needs to grow, but for helping shape the business we become through the people we choose to bring into it. Every hire has an impact on our standards, our culture and our ability to perform, and you will play a central role in getting those decisions right. \n \n Key Responsibilities \n \n • Own recruitment across Hozah, taking accountability for the full hiring lifecycle, from headcount planning and role definition through to sourcing, selection, offer and successful handover into onboarding. \n • Build and deliver the company hiring plan, working directly with the CEO, Head of People and hiring managers to understand future requirements, prioritise vacancies and ensure the business has the people it needs to grow. \n • Set the standard for how Hozah hires, establishing consistent, high-quality interview and assessment practices and holding hiring managers at every level accountable for following them. We have a high bar for the people we bring into Hozah, and you will own protecting that bar, even when there is pressure to compromise. \n • Lead candidate attraction and direct sourcing, proactively identifying and engaging high-quality candidates through networking, LinkedIn and other relevant channels, rather than relying on applications. \n • Own the candidate selection process, including CV screening and initial interviews, ensuring candidates meet the required capability and performance standards before progressing through the business. \n • Own our recruitment technology, processes and data, including selecting and managing the ATS and ensuring every vacancy has a clear, accurate and current pipeline that leadership can trust. \n • Drive every live recruitment process forward, coordinating hiring managers, interviews, feedback and decisions, challenging unnecessary delays and ensuring candidates receive a responsive and professional experience. \n • Help shape the business Hozah becomes through the people we hire, recognising the impact every appointment has on our culture, standards and performance, and bringing judgement and challenge to every hiring decision. \n \n Who we're looking for \n \n • Demonstrable experience owning full-cycle recruitment in-house, ideally within a high-growth scale-up. \n • You've carried 12 or more live roles at once, across more than one function. \n • You can build credibility quickly with candidates and hiring managers at every level, and you are comfortable challenging senior people when a hiring decision or process is not good enough. \n • Highly organised, with experience managing multiple open roles simultaneously and keeping an ATS accurate and up to date. \n • Comfortable in a fast-paced SME environment where priorities can shift quickly. \n • Confident sourcing candidates directly via LinkedIn, job boards, and networking. \n • You've hired salespeople and you can explain how you assess them beyond "good energy". \n • You know your own KPIs, including reply rates, stage conversion, offer acceptance and time to offer, without opening a spreadsheet. \n • Experience recruiting across a mix of commercial, technical/operational, and support roles. \n \n What we offer \n • OTE of £75,000 - £85,000: A base of £65,000 - £75,000, depending on experience, with a £10k bonus based on the execution of the hiring plan and the success of the hires. \n • Hybrid working — 3 days in the office, 2 days from home. \n • A newly created role with real ownership and autonomy, reporting directly to the CEO. \n • The chance to build and shape our recruitment processes and employer brand from first principles as Hozah scales. \n • A strong, high performing culture, with genuine influence over how that culture develops as Hozah grows. \n • A fully refurbished, modern office, with a fully stocked kitchen, offering free breakfast and lunch, right next to East Croydon Station. \n \n Why Hozah? \n \n At Hozah, you'll play a pivotal role in a purpose-driven company at the forefront of urban mobility innovation. We foster a culture of collaboration, creativity, and positive impact, where your contributions help shape the future of smarter cities. If you're looking to make a real difference in transforming the future of mobility (and enjoy our friendly office dogs), we'd love to hear from you. Join us and be part of this exciting journey!

Senior Creative Services Manager £75,000 - Hybrid - four days in the office and one day working from home The Opportunity: We are partnering with a well-established UK clothing brand to recruit a Senior Creative Services Manager. This newly created leadership role combines two existing positions and offers the opportunity to shape the brand's creative direction, develop ways of working and lead a talented multidisciplinary team. With no Creative Director above the role, it offers significant autonomy and operates at a level similar to a Head of Creative. The Role: You will lead the creative services function, managing three direct reports, all managers across PR, Content, Retail Marketing and Production. You will also provide direction to a wider team of dotted-line reports across creative, content, marketing and production. Working closely with senior stakeholders, you will ensure the brand's creative output is consistent, engaging and commercially effective across all customer touchpoints. You will be needed for the creative vision and direction on photoshoots too; a hands on and strategic mix. Key Responsibilities: Lead and develop the creative services function. Manage three senior direct reports and oversee the wider team. Shape and communicate the brand's creative vision. Ensure creative work is consistent with brand guidelines. Improve team structures, processes and ways of working. Oversee the delivery of campaigns and creative projects. Balance creative ambition with commercial objectives. Build a collaborative, accountable and high-performing culture. Coach and develop managers and their teams. Manage priorities, deadlines and budgets effectively. About You: You will be an experienced creative leader with a strong background in brand, creative services or integrated marketing. You will bring: Experience leading multidisciplinary teams and managing managers. Strong knowledge of brand, content, PR, retail marketing and production. The ability to set a clear creative vision and inspire others. Excellent communication and stakeholder-management skills. A commercially focused and collaborative approach. The confidence to work with significant autonomy. An approachable, energetic and low-ego leadership style.Experience within fashion, retail, lifestyle or another consumer-facing brand would be advantageous. The Culture: The business has an energetic, sociable and non-corporate culture. The team is close-knit, collaborative and committed to producing excellent work. They work hard when deadlines require it but also value the social side of the team, including live events, regular activities and drinks together. This position would suit someone who enjoys being visible, engaged and hands-on with their team. Why Apply? Significant creative freedom and influence. The opportunity to shape a key business function. Leadership of a talented and established team. A collaborative and sociable working environment. Salary of circa £75,000, with some flexibility. Hybrid working Fantastic company benefits To apply, please submit your CV and relevant portfolio or examples of your work. All applications and initial conversations will be treated confidentially. BH36813

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