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Head Of Retail - London. Are you ready to take the lead in delivering outstanding food and service? Join us as a Head of Retail where you'll inspire your team, drive excellence, and be at the heart of creating exceptional customer experiences.

Data Centre Integration Manager - Projects - HV Bias Job ID 218566 Posted 18-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Engineering/Maintenance, Project Management Location(s) London - England - United Kingdom of Great Britain and Northern Ireland Job Title: Integration Manager - Projects Hours of work: Monday to Friday 08:00am to 5:00pm Location: London, UK Reporting to: Technical Operations Director COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. Purpose of The Job • The Project SME will act as Customer Operations representative on the commissioning phase/s of the Telehouse South project to ensure that all equipment is functionally tested and handed over to operations in its as designed condition., • Seconded into the customer team with a close relationship to the CBRE site operations and projects team., • In addition, the appointed person will be required to develop an in-depth knowledge of the technical systems and generate operational documentation to allow the Engineering Team to operate and maintain the equipment safely and effectively., • The Project SME will report to the Technical Operations Director with dotted line into the Head of Projects., • Responsible for all witnessing of all SAT (Site Acceptance Test) IST (Internal Systems Testing)., • The appointed person will be the site representative for development and management of operations processes and procedures and their standardisation across the Site., • The Projects SME will have a strong mechanical and electrical background and will continuously review the Methods of Procedures (MoPs) in conjunction with asset handover for use in maintenance work on business-critical infrastructure with the operational teams. Most importantly, the appointed person will own the implementation, standardisation, and ongoing ownership of the local Critical Environments Program. Review and comment on submitted O&Ms Responsibilities Health & Safety • Responsible for standardising the local Health & Safety program to align with the corporate program to ensure full coverage and compliance. Ensuring all areas during project delivery and handover are to contractual requirement and governance., • Equipment Maintenance Planning, • Create or validate a Scope of Service (SoS) for each unique equipment type., • The SoS will contain the maintenance strategy, frequencies, durations, and detailed work scope based on engineering reliability methods, the manufacturer’s recommendations, site conditions., • Interface with Customer Project Team, • Undertake IST, witness testing and attend factory acceptance testing. Develop library of OEM literature and drawings to populate site grab packs and procedures., • Upon project completion the Projects Technical Manager will review, develop, and implement., • CAFM system updates., • Switching schedules., • MOP/SOP/EOP., • Risk Register., • Scenario Testing & Mock Drills., • Attendance at Start-up Meetings., • Attendance at Integration Meetings., • Review and sign off OEM literature., • Snagging/Defect Reporting., • Warranty Reporting., • Asset Lifecycle Enhancement, • Create an asset lifecycle program to provide risk managed and cost-effective options to the client, to operate a multi-year investment program that is methodically risk managed and to increase the longevity of the assets life cycle., • Co-ordinate the program to ensure seamless implementation alongside the engineering operations on the site Quality Assurance • Manage the on‐going effort to modify and create processes and procedures in the areas of service delivery, operational readiness, safety, compliance, and administration., • These processes and procedures will be reviewed and enhanced on a regular basis either as a result of feedback from the field, and or project or as part of a scheduled periodic review. Quality Control • Manage technical review and approval of critical procedures, monitor program compliance, conduct audits and evaluate program effectiveness. Quality Improvement • Translate process observations and measurements into process improvements locally and coordinate with CBRE to ensure processes remain standardised across CBRE. Change Management • Responsible to run a standardised CBRE formal change control process in conjunction with the client system for the local site and where needed, the wider portfolio. Ensure proper preparation, work procedures and documentation, notifications, follow‐through activities and exception handling are in place for maintenance activities. Process Analysis and Design • Responsible for representing the site for the analysis and design of all critical environments programs., • Drive the continuous improvement of Energy performance for the site and where needed across the portfolio. Critical Environment Risk Management • Ensure the CERMTM methodology is embedded across the Site. Form part of CMT (Crisis Management Team),, • Attend to and take all necessary action, statutory or otherwise, in the event of incidents and take such action as may be appropriate., • Be prepared to undertake investigations of incidents or accidents to ensure impartial and Technical Advice and direction to ensure as far as possible the incident or accident does not occur again., • To ensure that systems and processes are in place to for compliance to agreed CBRE DCS standards. Training • Responsible for training or coordination of training for all CBRE critical environments programs, training on new systems and processes., • Training will span across CBRE employees as well as customer selected team. Requirements • Providing support to the site DCMs on large or complicated projects and planned maintenance works as required., • Reviewing proposals and designs for new projects., • Witnessing commissioning of systems for new installations., • Review of selectivity studies and Arc Flash studies., • Assessing sites for compliance with HV/LV rules and procedures., • Accountable with training program and apprentice candidate assessments., • Producing incident reports for site system failures., • Producing SOP’s and EOP’s., • Continuous improvement with SOP and EOP’s., • Attending sites in need of assistance during major incidents., • Producing Single Point of Failure Reports on sites as required., • Producing Condition Surveys and Asset Surveys., • Assisting Customer Project Team with technical help., • Specification and recording of the Technician Training certification program and supervision of drill and scenario training aids., • Generation of periodic technical reports detailing the activities and issues relevant to the Data Centre., • Communicate any lessons learnt from project implementations., • Ensure all service partners and specialist sub contactors adhere to strict service guidelines and maintain the Service Level Agreement metrics., • Develop supply partner Training Program in conjunction with the go live date of the project, • Development of detailed asset lists for upload to CMMS (Centralized Maintenance Management System), • Development of detailed emergency, maintenance, and drill procedures (in conjunction with the Engineering Team), • Manage the interface works to limit the disruptive effect on the operational team, allowing them to focus on day-to-day activities. CBRE projects • Identify and develop CBRE project opportunities., • Collaborate with CBRE projects team to deliver, commissioning and handover projects, • Manage Project P&L Accountabilities • Accountable to the Technical Operations Director., • Responsibility for leading a Data Centres Services team within agreed contractual terms., • Responsibility for the performance of Data Centre assets and full contract reporting within contractual terms., • Directing and overseeing mandatory emergency preparedness (EOP / Back out plans) focus on detail, clarity, and continual improvements., • Ensure all related activities meet the necessary statutory requirements. Actively mitigate the risk of human error in all activities EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Food Sustainability Project Coordinator Location: Mainly their head office in E12, but also in other venues around the borough of Newham as directed. Salary: £36,934 per annum Hours: 36 hours per week Vacancy Type: 4-year fixed term For over five decades, the organisation has been a trusted cornerstone of the community in the London Borough of Newham, tackling the root causes and consequences of poverty, isolation, and disadvantage. Role overview This role is central to their mission to support sustainable living, reduce food waste, tackle local food insecurity, and foster meaningful community connections. As a key part of delivering the vision set out in their Hub proposal, you will ensure their food provision goes beyond meeting immediate needs to build inclusion, wellbeing, and pathways into wider community support. Your primary responsibility will be to secure regular donations of surplus food by developing and maintaining strong partnerships with local supermarkets, shops, restaurants, and national redistribution organisations like the Newham Food Alliance, Felix Project, and Feeding Britain. You will manage the effective use of this food across their services, including the foodbank, food pantry, warm meals programme, and cooking classes. This will involve careful stock management, menu planning, and coordinating with lead staff to ensure their food provision meets Newham’s environmental, health, and cultural needs. A key part of this will be overseeing the successful operation and promotion of their expanded food pantry. Coordinating volunteers will be essential, particularly in managing and expanding their cargo bike fleet for surplus food collection and redistribution. You will also explore opportunities to monetise these sustainable transport services. To further engage the community, you will organise and host quarterly workshops on reducing food waste and eating on a budget. Ultimately, you will play a vital role in coordinating their surplus food operations, managing volunteer teams, and strengthening partnerships to ensure their food services are impactful, sustainable, and community-led. Key Responsibilities Food Supply & Partnerships • Secure regular surplus food donations from local supermarkets, shops, restaurants, farms, and redistribution networks (e.g., FareShare, Felix Project, Newham Food Alliance)., • Build strong partnerships with local and national food aid providers to maximise supply, reduce duplication, and ensure continuity of stock., • Lead the operational management of the RenewALL Food Pantry, ensuring it is welcoming, respectful, and centred on dignity and choice., • Oversee twice-weekly pantry sessions, ensuring high-quality customer service, stock availability, and culturally relevant food., • Maximise the effective use of volunteers in the operation of the pantry., • Manage and expand the cargo bike food redistribution programme, ensuring effective logistics, safety, insurance, and maintenance., • Champion environmental sustainability, embedding low-waste, low-carbon practices across all food services., • In partnership with the Volunteer Manager, recruit, train, and support volunteers across the Foodbank, Food Pantry, café, warm meals, and cargo bike services., • Work with colleagues to develop food collection rotas, provide training (food safety, customer care), and ensure smooth operations across all food-related services., • Ensure compliance with Food Hygiene, Health & Safety, and Environmental Standards, maintaining accurate records and certifications., • Work with colleagues to explore and develop revenue opportunities linked to sustainable food and transport initiatives (e.g., monetising cargo bike deliveries)., • Work with their marketing team to introduce creative community campaigns (e.g., Reverse Advent, seasonal drives, sponsorships) to encourage donations of both food and direct funds., • Passionate about food, sustainability, and community empowerment., • Commitment to dignity-first food provision and tackling food insecurity., • Experience of coordinating food services, hospitality, or community-based projects., • Proven ability to build and manage partnerships with suppliers, community groups, or external organisations., • Experience of managing volunteers or staff, including recruitment, rotas, and supervision., • Strong organisational skills, able to manage multiple projects, deadlines, and stock systems. If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.

As part of the Executive team, the Director of Audiences & Visitor Experience will play a key role in developing and delivering business strategies for RET, in line with the business plan and funder requirements. They will provide strategic leadership for the Marketing & Communication, Sales, Hospitality & Events departments and oversee the work of the Head of Marketing, Head of Commercial, Hospitality & Events, Box Office & Membership Manager, Visitor Experience Manager, and CRM & Audience Data Manager. The role will set and monitor all budgets and targets for Marketing, Box Office and Hospitality & Events, ensuring organisational processes and controls are adhered to and accurate financial information is delivered to the Finance department and joint CEO in a timely manner. They will oversee the creation and delivery of all marketing and communication campaigns at RET, ensuring RET’s brand positioning and key messaging remain positive and industry leading. They will lead the development of RET’s CRM system, maximise business intelligence available to all teams, and ensure system usage is optimised. They will lead in developing RET’s digital strategies, and oversee the management of the Box Office team, ensuring first class operations are delivered. The Director of Audiences & Visitor Experience will lead the RET’s Visitor Experience teams, nurturing a culture of cross-team working and excellent communications. In partnership with the Visitor Experience Manager, they will ensure exceptional customer service is delivered at all times and all front facing teams are knowledgeable, helpful and welcoming. The role will oversee training programmes to ensure all core and casual teams are working in accordance with company procedures, legislation and industry best practice. In partnership with the Head of Commercial, Hospitality & Events the role will develop and drive RET’s food and beverage operation to ensure we are seen as a destination venue for food and drink within the City. They will make sure all members of the Hospitality team deliver first class operations and customer service. Together with the Head of Commercial, they will actively seek new business opportunities to deliver additional income strands for RET.

Founded in 1889, The Hall is a leading independent preparatory day school for around 470 boys aged 4–13. Whilst renowned for its academic achievements, with results placing it amongst the highest-ranked prep schools in London and the UK, The Hall has also developed an excellent reputation for its nurturing pastoral care and its breadth of curriculum. The three school sites comprising The Hall are in close proximity to each other in Belsize Park, Camden, close to the Northern and Jubilee Underground lines and to central London. The Hall is now seeking to appoint a dynamic and forward-thinking Head of Marketing and Communications to lead and shape its marketing and communications strategies. Reporting directly to the Head, this newly created position is an outstanding opportunity to enhance the school’s reputation and grow the number of enquiries and prospective family visits, both from the local catchment and further afield. As well as leading the Marketing Officer to create compelling marketing and communications which generate interest and engage the different audiences at this prestigious school, you will work with the Registrar to develop a seamless customer journey which clearly communicates The Hall’s narrative at each touchpoint from initial enquiry to enrolment. With a new Head joining in September 2026, this is an exciting role which is both strategic and hands-on and will be influential in helping to shape the school’s future. The successful applicant will be a strategic and senior marketing professional with extensive stakeholder management and influencing skills gained from within or outside the education sector. Enthusiasm, creativity and a collaborative approach are fundamental to this role. Applications are encouraged from candidates who want to work on either a full- or part-time basis (minimum 3 days a week). A hybrid working arrangement may also be considered. Interested candidates are invited to contact RSAcademics to arrange an informal and confidential discussion about the role: Susannah Thompson, Search Consultant: ___. For further information about the role and details of how to apply, please visit ___. Closing date: 10.00am on Monday 22 September 2025. The Hall School is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. The safeguarding responsibilities of the role are indicated in the candidate information brochure. RSAcademics is committed to safeguarding and promoting the welfare of children and young people and to promoting diversity and inclusion in schools.

ABOUT ZENOBE Our mission is to make clean power accessible. We are passionate about making a positive impact on communities and the environment where we work. We're designing, financing, building and operating the world's most sophisticated battery systems to enable the take up of more renewable power, electrifying fleets for cleaner air, and providing clean, portable power including repurposed electric vehicle batteries. Our proprietary software and data analysis optimises operational performance for our customers to reduce emissions and costs. Since we began in 2017, we've raised over £2 billion in debt and equity funding and transformed it into >1GW of grid-connected batteries live or under contract and c.2,000 electric vehicles supported. We have operations in the UK, Australia, New Zealand and Benelux, the USA and a global headquarters in London. We're the leading owner and operator of battery storage in the UK, supporting the National Grid with the uptake of renewable power. We also work with c.90% of the UK's major bus companies, powering 25% of the UK e-bus market. We're also the number one owner and operator of e-buses in Australia and New Zealand, and are quickly expanding into light commercial vehicles and trucks. Our rapidly growing company is looking for highly talented and motivated people to join us. THE OPPORTUNITY We are offering an exciting opportunity for outstanding candidates with a passion for renewable energy to apply their skills to the real-life commercial deployment of energy storage projects globally. The Head of Global Energy Storage procurement will work our project development and delivery teams in the UK, US, ANZ (other regions to come) to build out a world class supply chain of battery storage integrators. A TASTE OF THE DAY TO DAY • Reporting to the director of procurement and contracts - network infrastructure, • Setting the procurement category strategy globally for battery energy storage supply chain, • Representing Zenobe globally across its most critical supply chain of battery storage integrators and acting as supplier relationship owner in this category, • Owning global volume or framework supply deals for battery storage, • Ensuring Zenobe is at the forefront of latest supplier technology developments in battery energy storage, • Managing a small team of battery energy storage experts, • Working with project teams and the rest of the procurement team to ensure the battery supply chain delivers key project objectives of cost, time, quality, • Interface to route to market and trading teams ensuring supplier commercial agreements align well with trading models and requirements, • Interface to project development teams providing expertise of commercial structures achievable with battery energy storage integrator suppliers, • Build best in class commercial arrangements and contract templates for battery energy storage suppliers, • Ensure project supply chain contracts are negotiated and contracted in line with timelines and project drivers around capex efficiency, • Member of the procurement and contracts leadership team - Network Infrastructure, • Work hand in hand with delivery to ensure all contractors across the delivery portfolio meet contractual performance obligations and delivery targets, • Leadership in mitigating commercial risk on construction projects, • Represent Zenobe at supply chain conferences and ensure we are a customer of choice for energy storage supply chain partners We realise that certain groups of people are less likely to apply for a role if they don't meet 100% of the job requirements. To be absolutely clear: if you like the look of this job and think you could do it well, we encourage you to apply with a CV that highlights your transferable skills and experience. Above all, Zenobē is looking for collaborative, flexible, empathetic people who are interested in creating and promoting practical routes to a zero carbon world. • 10 Years' + experience in procurement of complex capital equipment that has long term operational guarantee commercial models, • Previous experience of battery energy storage procurement and ideally a deep knowledge, • Deep industry knowledge and some technical subject matter expertise in battery storage developments, • Experience of procurement in a capital projects environment, • Team leadership experience, • Ability to interface with engineering teams, • Experience of owning a procurement category strategy globally and building a best in class supply chain for a global spend, • The preferred candidate will hold relevant experience in the construction of battery energy storage system and/or other renewables/generation assets, • Energy industry experience, • A genuine passion for renewable energy We're passionate about sustainability and are proud to offer Team Zenobē a pioneering and collaborative working environment. We encourage our people to take ownership of their career progression and celebrate those that can think outside the box. If you'd like to join our community of likeminded people hit the apply button now, we'd love to hear from you! WHAT WE OFFER Charge your career at Zenobē and receive • Up to 33% annual bonus for being awesome, • 25 days holiday, increasing with length of service up to 30 days, plus bank holidays, • Private Medical Insurance, • £1,500 training budget per year, to ensure you grow as we do, • EV Salary Sacrifice Scheme, • Pension scheme, up to 8% matched contributions, • Enhanced parental leave, • Cash back health plan OUR APPROACH TO DIVERSITY AND INCLUSION Our people are our strongest asset and the key determinant of our success, and we value a range of skillsets and perspectives. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We work to provide equal opportunities and an inclusive work environment, where everyone is fairly treated in the application process and through their career at Zenobē. If there are any adjustments that would help improve your experience with Zenobē, please let us know when you apply. Team Procurement Locations London Office Remote status Hybrid Employment type Full-time

Head of Revenues - Local Government £400 per day (Inside IR35) 3-month interim contract Salt Recruitment are seeking an experienced Head of Revenues for an interim assignment with a Local Government organisation. This role provides leadership of the Local Taxation Revenue Collection service, ensuring effective Council Tax and Business Rates collection and delivery of high-quality, customer-focused services. Key Responsibilities: • Lead and manage all aspects of Local Taxation Revenue Collection., • Oversee income collection of £164m Council Tax and £98m Business Rates., • Manage a team of 37 FTEs and a gross budget of £3m., • Drive service improvements, digital transformation, and fair debt recovery practices., • Proven senior-level leadership in Local Government Revenues., • Strong record of service transformation and budget management., • Experience delivering large-scale organisational change and savings., • Ability to lead, develop, and motivate teams., • 3 months, pending permanent recruitment. *Rates depend on experience and client requirements

Financial Controller Rate - £500 (a day) Duration - 6 months (Initially) Location - London (Hybrid) Ir35 - Inside (Must use an umbrella company) Job Purpose As a key member of the University's financial leadership team, you will lead on financial accounting, services, tax, treasury, and financial controls. This role ensures regulatory compliance, maintains financial integrity, and supports strategic financial management through expert guidance and strong operational leadership. Key Responsibilities Leadership & Business Partnering • Build strong working relationships across departments., • Promote a culture of customer-focused service delivery., • Lead the annual audit process and prepare financial statements in line with UK GAAP, IFRS, and SORP., • Maintain and implement the University's financial control framework., • Manage cash flow, investments, and performance reporting., • Lead the Financial Services Unit (Revenue and Payments Units)., • Ensure accurate processing of invoices, tuition fees, staff/student expenses, and supplier payments., • Oversee financial systems development and accounting structures., • Develop financial literacy and training programmes for non-finance staff., • Contribute to the effective running of the Finance Division. Qualifications • Degree-level education, • Experience in complex professional services - Essential, • Higher Education sector experience - Desirable, • Advanced financial planning, budgeting, and forecasting, • Strong technical skills across financial and management accounting, • Expertise in costing, pricing, and risk, • Excellent problem-solving and communication skills, • Ability to manage both I&E and balance sheet - Essential

Job Description The purpose of this job is to support the Head of HR in providing a comprehensive, professional and customer focused HR service to all levels of staff, ensuring good HR practice across Keltbray.Duties & Responsibilities * Providing advice and assistance to management and staff on H

Directorate: Marketing, Education, Events and Membership Reports to: Events and Education Manager Salary range: £ 26,521 - £33,456 per annum, depending on experience Location: London – EC4Y 8EE (Hybrid - The Education team is office-based on an agreed day once a week, then a required one day each month for all staff) Contract: Permanent, full-time (31.5 hours over 5 days) Job Purpose BSR education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities. This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Events and Education Manager, Event Executive and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and digital learning activities. You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board. This is an exciting role for someone looking to get more hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community. Main responsibilities Event & Course Management • Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials., • Support course logistics including venue sourcing and management, accommodation and travel, catering and AV., • Support stakeholder management at education courses, including communications with patients, sponsors and event supporters., • Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery., • Coordinate the education bursary programme, including promotion, application management and financial reconciliation., • Coordinate CPD accreditation of educational activities., • Manage events inbox and education team enquiries, delivering excellent customer service., • Input into education budgets by monitoring progress against income and expenditure for owned projects., • Support with BSR Committee liaison and logistics., • Be enthusiastic about all aspects of education, self-motivated, and eager to contribute to educational initiatives, • Can work efficiently on a variety of digital systems and quick to pick up new programs, • Have the confidence to manage stakeholders at all levels and to deal with external contacts, • Have confident time and project management skills, you’ll be working on a lot of projects simultaneously, • Demonstrate ability to use initiative and innovation to make positive improvements or efficiencies to how we deliver education BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.

Head of Customer Operations Salary: £35,000 - £40,000 per annum Location: Remote (UK-based preferred) Our client is on a mission to revolutionise the way they experience Virtual Reality. Their award-winning VR chairs bring a new level of immersion to gaming, simulation, training, and entertainment. They are scaling fast, selling through global retailers including Amazon, Argos, Best Buy and Costco, and they are looking for a Head of Customer Operations to join their growing team. This is a key role, ensuring that every customer – from hardcore VR gamers to global enterprise clients – receives the world-class service they expect from an innovative tech leader. They are looking for a proactive, customer-focused applicant who has a genuine passion and interest in virtual reality gaming and technology. Must Haves: • Genuine enthusiasm for VR and gaming., • Strong understanding of Shopify., • Proven experience with CRM systems (HubSpot ideal)., • Solid grasp of logistics (domestic: UK & USA; international). Nice To Haves: • Experience in technology product launches., • Marketing exposure: Email, Google Ads, Meta Ads., • Understanding of China manufacturing and logistics., • Hands-on technical support experience with technology products. What You’ll Do: • Manage their CRM system (HubSpot) and oversee all inbound customer service, sales, technical, and support queries., • Lead and coordinate external customer service teams and agents during peak sales and seasonal periods., • Collaborate with the Operations team to support global logistics and day-to-day operations., • Oversee channel management across Shopify, Amazon, Argos, Best Buy, Costco, and more., • Manage refunds, returns, and replacements via international 3PL providers., • Take ownership of review site management (Trustpilot, Google Reviews, Judge.me, Amazon, and others). Why Join Our Client? • Be part of a fast-growing VR hardware innovator shaping the future of immersive technology., • Work independently with a passionate team where your role has a direct impact on customer experience, global expansion and the direction of the company., • Opportunity to work across multiple disciplines – operations, logistics, marketing, customer success., • Competitive package with room to grow as the company rapidly scales internationally. If this Head of Customer Operations role sounds like your ideal next career opportunity, then apply today with an up-to-date CV.

Shape the future of healthcare marketing. Finiten is proud to be partnering with a leading innovator in the medical devices sector to find a talented Product Marketing Manager. This is a unique chance to take ownership of how pioneering technologies are positioned in the market — building strategies that resonate with healthcare professionals, drive adoption, and ultimately improve patient outcomes. If you’re ready to bring your marketing expertise to a role where your impact goes beyond products and into people’s lives, we’d love to hear from you. Objectives / Purpose of Job To drive growth and profitability within the Surgical Business by developing strategies and implementing tactical and promotional plans that strengthen market presence and deliver results. Key Activities / Responsibilities Strategic Marketing • Contribute to the annual UK/Ireland Sales & Marketing plan with a brand focus on the surgical product range., • Manage implementation of activities within the plan, providing clear direction to the sales team on existing and new product launch strategies., • Support the commercialisation of new products (Business Development or New Product Development), contributing to launch plans that ensure team engagement, customer advocacy, and strong sales uptake., • Collaborate with Training Manager and Product Specialists to develop robust training plans that maximise growth potential of new and existing products., • Play an active role in supporting field teams during early product trials to gather insights, share best practices, and accelerate adoption., • Develop pricing and promotional proposals in collaboration with Sales and Commercial Operations to optimise profit margin and market share. Tactical Execution • Drive the implementation of product launch activities with integrated promotional plans designed to maximise sales growth., • Maintain brand identity and message consistency through tactical programmes that address internal and external stakeholder needs., • Develop promotional materials with agencies and stakeholders, ensuring timely delivery to the sales team., • Continuously seek improvements in marketing tools and communications to enhance adoption by healthcare professionals., • Define requirements for educational programmes to support product adoption in collaboration with Training and Marketing teams., • Ensure a coordinated approach to events and training activities across the business. Market & Customer • Demonstrate strong technical and clinical understanding of the surgical product portfolio., • Analyse market environments, competitor activity, and customer insights to shape tactical plans., • Monitor and support customer feedback and complaints in collaboration with relevant teams., • Track supply and demand with commercial analysts to meet projections and customer needs., • Identify and build relationships with Key Opinion Leaders (KOLs) to enhance advocacy and market presence., • Represent the organisation at UK & Ireland exhibitions and events (3–5 per year), and attend European training/events (2–3 per year)., • Conduct regular field visits with sales teams to support key accounts. Managing Sales & Plans • Oversee brand budgets, ensuring effective allocation, tracking, and compliance with financial controls., • Collaborate with Commercial Analysts and Supply Planners to ensure forecasts are accurate and aligned with strategy., • Support back order and stock allocation processes as needed., • Compliance & Regulatory Affairs, • Ensure all customer-facing activities comply with legal, compliance, and medical review processes., • Manage artwork and promotional approvals in collaboration with Medical Affairs and Regulatory teams., • Maintain tools and collateral within sales enablement platforms for field team use., • Stay informed on compliance requirements and codes of business conduct, ensuring alignment across the team. Scope of Position • Accountability for UK/Ireland annual sales and margin targets within the Surgical Business., • Regular collaboration with UK/Ireland teams, regional cluster teams, and international marketing to ensure aligned strategy and maximise efficiencies., • Budget management for projects related to brand focus. Key Relationships External: Healthcare Practitioners (Surgeons and wider surgical teams) Hospital/Clinic Service Management (Theatre Managers / Practice Managers) Internal: Leadership Team Head of Marketing – Surgical International and Cluster Marketing Teams Medical Affairs / Regulatory Affairs Training Manager and Product Specialists Sales Managers, Territory Managers, and Clinical Application Specialists Key Account Managers Customer Services Team Qualifications / Training • Degree or equivalent relevant professional qualification. Experience • Previous experience within a multinational healthcare or medical devices company., • 3–5 years’ product/marketing experience in medical devices., • Ability to deliver to tight deadlines in a results-driven organisation., • Strong planning and self-management skills in a hybrid role. Competencies • Strong analytical and problem-solving skills., • Proven track record of meeting agreed targets., • Ability to build and deliver effective brand plans., • Excellent communication and influencing skills., • Customer-focused mindset., • Entrepreneurial spirit with strong commercial acumen., • Flexible and adaptable to change., • Strong multitasking and stakeholder management ability.

Think you’re ready to make an impact? Grow your career in the mortgage industry with April Mortgages and take a leading role in our ambitious expansion plans! At April Mortgages, our mission is to give people peace of mind throughout their home ownership journey. We think mortgages should be simple, so we’re designing modern products that are in it for the long-haul, and not just for the next 2 years. This Servicing & Completions role will report into the Head of Servicing and will be fundamental in the delivery of both primary and special servicing processes and the required oversight. You will work ‘in and on’ the business while supporting the wider business functions to achieve our joint goal whilst making sure our customers are at the heart of everything we do. This role offers a fast-paced environment with a real opportunity to make an impact and be involved in shaping our Servicing & Completions experience. What will you be doing: • Working as a Mortgage Completions & Servicing processes SME, • Interacting with customers and assisting them with their queries, • Working as a consumer duty champion within the business, • Administering the delivery of daily Primary Servicing & Special servicing tasks, • Ensuring key third-party SLAs and Customer Service level agreements are achieved, • Providing daily/weekly/monthly MI, • A ‘one team’ attitude, • A positive attitude to change, • Good attention to detail, • Effective decision-making skills with ability to support with relevant evidence, • A passion for teamwork and investing into the development of others, • A ‘can do’ approach, • Good time management skills, • Strong communication skills, • Self-motivation Experience required: • 5+ years’ experience in Mortgage Completions &/ or Mortgage Servicing, • 2+ years’ experience within an operational, credit or lending environment, • Experience managing third-party relationships, • Strong understanding of mortgage regulations, • Good stakeholder management, • Good knowledge of Microsoft office, • Effective organisational skills Things that would be nice for you to have: (please do not let any of these points prevent you from applying) • CeMap Qualification What we offer: £45k - £55k salary depending on experience 28 days annual holiday (+ bank holidays) Private Medical Insurance with Vitality Annual learning & development budget Monthly socials Opportunity for flexible working hours We are an equal opportunities employer and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that the entire merchant lifecycle – from initial onboarding and due diligence through to continuous monitoring and issue resolution – is managed with operational excellence and in full compliance with regulatory and card scheme requirements. This is a strategic leadership position that plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure alignment and efficiency in operations. The ideal candidate has a strong background in merchant risk operations and people management, with a proven ability to optimise processes and lead high-performing teams. Key Responsibilities · Merchant Onboarding & Underwriting: Lead and manage the merchant onboarding and underwriting process end-to-end, ensuring all due diligence, risk assessments, and documentation meet internal policies and FCA regulatory standards. Oversee Know Your Business (KYB) checks, Ultimate Beneficial Owner (UBO) verification, analysis of company structure, appropriate Merchant Category Code (MCC) classification, and initial merchant risk scoring. · Ongoing Monitoring & Reviews: Develop and maintain a structured, risk-based ongoing monitoring framework for active merchants based on their risk profiles, business models, and card scheme exposure. Manage ongoing merchant due diligence reviews (e.g. periodic KYB refreshes, document re-verifications, and risk re-assessments) to ensure merchant information and risk ratings remain up-to-date. Oversee alert queues for non-transactional events such as adverse media hits, scheme notices (e.g. Visa VAMP or Mastercard BRAM warnings, these will be collaborative with the schemes compliance analyst and head of risk), changes in business status (MCC changes, ownership or business model shifts), and any watchlist or sanctions screening hits. · Transaction Monitoring & Risk Escalation: Oversee the daily review and triage of transaction monitoring alerts to identify any unusual or suspicious merchant activity. Ensure timely escalation of suspicious activities or trends to the Money Laundering Reporting Officer (MLRO) and Compliance team with thorough documentation of findings. Coordinate with second-line Risk and Financial Crime teams to regularly review and adjust monitoring rules and thresholds, ensuring that emerging risks or patterns in transaction data are effectively detected and managed. · Fraud & Dispute Management: Provide oversight for first-line fraud prevention and dispute handling functions. Ensure that potential fraudulent transactions or behaviours are promptly identified, investigated, and addressed using appropriate fraud monitoring tools and rules. Oversee the end-to-end merchant dispute and chargeback process, making sure cases are handled efficiently, fairly, and in line with card scheme rules and timeframes. Work with fraud analysts and the Risk team to analyse fraud trends, implement preventive measures, and maintain low fraud and chargeback rates across the merchant portfolio. · Process, Policy & Controls: Maintain ownership of first-line operational risk controls related to merchant onboarding and monitoring within Cardaq’s Three Lines of Defence model. Ensure all onboarding and review documentation is complete, auditable, and properly stored (e.g. in Salesforce or similar systems) for each merchant. Proactively monitor for any material changes in merchant profiles or behaviour (such as shifts in products/services or signs of merchant laundering) and promptly escalate issues or breaches of policy to the second line or senior management. · Process Optimisation & Technology: Drive continuous improvement of processes and leverage technology to enhance efficiency and scalability in Customer Operations. Work closely with Product and Technology teams to optimise onboarding and monitoring workflows – for example, by introducing automation, data integrations, or improved tooling. Design and implement merchant risk tiering, appropriate review schedules, and automated alerts (e.g. for document expirations or threshold breaches) that support proactive risk management and sustainable growth. · People Leadership & Performance: Manage, mentor, and develop a multidisciplinary team across onboarding, underwriting, monitoring, fraud, and disputes functions. Set clear performance objectives, service-level agreements (SLAs), and escalation protocols for the team. Conduct regular quality assurance checks on the team’s work (e.g. file reviews, alert handling) and provide training, coaching, and feedback to ensure consistent high performance and continuous improvement. Foster a culture of accountability, customer focus, and risk awareness within the team. · Stakeholder Collaboration: Act as the primary first-line liaison for internal and external stakeholders on merchant risk matters. Work closely with cross-functional teams including Compliance, Risk, Sales, Product, and Legal to address merchant onboarding queries, complex cases, or policy updates. Represent the Customer Operations function in risk committee meetings, merchant review forums, and audits, presenting findings and risk metrics. . Key Requirements · Industry Experience: 5+ years of experience in merchant onboarding, merchant risk operations, or KYB (Know Your Business) oversight within a fintech, payment service provider (PSP), or acquiring bank/institution · Domain Knowledge: Strong knowledge of merchant due diligence processes (KYB, UBO verification, licensing checks), risk underwriting, MCC classification, and ongoing merchant monitoring practices · Regulatory & Scheme Familiarity: Familiarity with UK financial regulations relevant to payments (e.g. Money Laundering Regulations, FCA SYSC requirements) as well as card scheme rules and programs (e.g. Visa’s VAMP and Mastercard’s BRAM/MATCH) · Leadership: Proven experience managing teams and delivering operational results in a regulated financial environment. A track record of implementing effective controls and workflows at scale is highly desirable Desired Skills & Competencies · Risk Mindset & Detail Orientation: Operationally strong, with excellent attention to detail and a structured approach to risk management. Able to identify potential risks in merchant activities and address them proactively · Three Lines of Defence Awareness: Strong understanding of first-line versus second-line responsibilities within a Three Lines of Defence (3LoD) model, and ability to effectively fulfil first-line risk management duties · Communication & Stakeholder Management: Excellent written and verbal communication skills. Comfortable explaining risk requirements and findings to non-specialists and building strong working relationships across departments and with external partners · Analytical & Problem-Solving: Sharp analytical abilities and a solution-oriented mindset. Capable of interpreting complex data or rules, investigating issues methodically, and finding compliant solutions that support business objectives · Technical Proficiency: Experience with onboarding and risk monitoring tools/platforms (e.g. Salesforce, Sumsub, G2, WebShield, Platforma 365 or similar) and quick to adopt new technologies to improve workflows Benefits · Competitive Holidays: 30 days of annual leave plus bank holidays · Healthcare: Private health insurance for employees · Pension Scheme: Company pension plan with employer contributions · Flexible Working: Hybrid working arrangements to promote work-life balance · Professional Development: Support for training and professional certifications (e.g. ICA, ACAMS) · Team Culture: Regular team social events and a supportive, inclusive work environment · Modern Office: A modern office in central London with state-of-the-art facilities Career Development This role offers excellent opportunities for progression within Cardaq’s growing operations and risk management function. You will gain exposure to a broad range of areas in the payments industry and have the chance to deepen your expertise in topics such as: • Anti-Money Laundering & Counter-Terrorist Financing (AML/CTF): Deepening your understanding of financial crime prevention and regulatory compliance, • Fraud Prevention & Chargeback Management: Developing advanced strategies to mitigate fraud losses and handle disputes effectively, • Card Scheme Compliance: Expanding your knowledge of Visa, Mastercard and other network rules and compliance programmes, • Payments & E-Money Regulations: Enhancing your grasp of UK/EU payment services regulations and e-money licensing requirements, • Operational Leadership: Strengthening your leadership skills by driving key initiatives and potentially growing into more senior roles as Cardaq expands.

Head of Sales We are looking to recruit a Head of Sales for our Battersea Aspire office. Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation. Trusted for generations, we have specialised in selling residential property in London and South of England for 150 years. About the Role: The successful Head of Sales will be responsible for: • Achieving the branch targets for your office., • Accountability for delivery of both individual and collective objectives including profitability, improved market share and increased group value., • Professionally dealing with clients and customers in all aspects of estate agency, including market appraisals, property listings, sales progression and negotiations, ensuring that this is in line with the company sales process., • Using data, feedback and interpreting market trends to deliver weekly updates to every client, offering advice and recommendations to facilitate a successful transaction., • Conduct a monthly performance review with every team member, validating performance, challenging them to fulfil their potential and identifying training and development needs., • Abiding by service standards and all legislation., • Maintaining all aspects of the marketing of new and existing properties., • Key to our on-going client care, you will ensure that client brochures are maintained and updated as necessary including all text, floor plans, photographs and price changes., • Producing all documentation for new listings including agency agreements, money laundering forms, fact finds and any other relevant documentation. The successful Head of Sales will have the following attributes; • Proven experience managing a successful branch., • The ability to build rapport and develop long standing relationships., • The capability of working effectively under pressure and in a fast changing environment., • Conduct, personal appearance and attitude that enhance the company’s reputation., • Exceptional written and verbal communication skills., • Empathy and understanding., • A dynamic team leader with Individual flair., • Computer literate with experience of Microsoft Office suite and Outlook., • Excellent organisational, prioritisation and planning skills. When you join Aspire (part of John D Wood & Co.), we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training. In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as: • Generous holiday allowance starting at 23 days increasing to 30 (length of service depending), • The opportunity to work for one of Englands’ oldest estate agencies known for delivering excellent customer service., • Team recognition and awards, • Our very popular internal social committee connecting colleagues through sport and other social fun events.

Job Description Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to Nutmeg for the same reason: our straightforward and transparent approach to investing. Nutmeg is a J.P. Morgan company offering award-winning investments, products and digital wealth management services to over 250,000 investors in the UK. We built the business from scratch, with constant innovation a core part of our ethos since the beginning. We aim to provide clients with the best digital investing experience, ensuring digital security and customer satisfaction – meaning you'll have the opportunity to make a real difference. As a Manager of Software Engineering at JPMorgan Chase within the International Consumer Bank, you will be a credible engineering leader, in charge of a squad of salesforce engineers, technically savvy to influence your squad's technical implementations and confident enough to challenge architecture decisions as you maintain focus on delivering customer value sustainably and demonstrating it every step of the way. You will also be developing standalone products on Salesforce, as well as integrating with the Nutmeg services directly to build the best customer experience for customers and colleagues. Our Invest team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them. Job Responsibilities: • Lead a squad of engineers to design, implement and maintain the Salesforce CRM area of the Invest Tribe within Chase UK., • Line-manage an engineering squad; set clear goals, support development and build up the team's delivery capability., • Conduct thorough code reviews to ensure high-quality, maintainable, and efficient code, while providing constructive feedback to team members., • Engage in hands-on coding to contribute to the development of key features and solutions, demonstrating best practices and technical expertise., • Lead by example, setting high standards for code quality, work ethic, and collaboration within the squad., • Mentor and guide engineers in the squad, fostering a culture of continuous learning and improvement., • Collaborate with product managers and other stakeholders to align technical efforts with business goals and deliver impactful results., • Facilitate regular team meetings and retrospectives to promote open communication and address any challenges or roadblocks., • Collaborate with Technical Leads and Principal engineers to design robust, scalable, and maintainable technical solutions, • Operate with a data-driven mindset; establish and track metrics across delivery, systems health and customer journeys., • Foster an inclusive culture of high-quality engineering in your team and across the organization, implement best practices and aim for top engineering standards, • Own the significant architecture decisions for Salesforce and guide the team through the firm wide technical governance forums for approvals Required qualifications, capabilities and skills: • Formal training or certification on team management concepts and proficient advanced experience., • Great team player with strong technical background, focused on achieving best outcomes collaboratively among a group of peers with equally strong technical views., • Business-driven mentality, you can understand business and product requirements and come up with an optimal engineering approach for a given problem., • Progressive mindset, you embrace challenging the status quo to drive engineering efficiency and effectiveness, • Extensive experience with Salesforce in automating deployment, releases and testing in continuous integration, continuous delivery pipelines., • Proven track record in designing and operating CRM features using Salesforce in Service, Sales and Marketing Cloud, • Hands-on experience of integrating with REST APIs and Event-based services, • Strong people management qualities: focus on acquiring, retaining, and growing talent to form and evolve a highly effective delivery team, • Demonstrated experience in different integration patterns, • Marketing cloud experience, • Experience with data modelling and process modelling tools, • Experience with AI/ML technologies in the CRM space, • Multiple Salesforce certifications #ICBCareers #ICBEngineering About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team The Cybersecurity & Technology Controls group at JPMorganChase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient. High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

The organisation is seeking a hands-on, adaptable Operations Lead to provide support to the Head of Service Operations. This position spans all operational areas, requiring close partnership with department managers across Customer Service, Complaints, and Collections, as well as collaboration with

Job Title: Head of Technical Operations Centre (TOC) Role: We’re working with a global leader in live broadcast media to find a driven and technically accomplished Head of Technical Operations Centre. This is a unique opportunity to lead and evolve a 24/7 mission-critical environment that underpins some of the world’s most watched live events. You’ll be at the helm of operational excellence, technical innovation, and team leadership, all while staying close to the tech in a hands-on capacity. What’s in it for you? Take ownership of a high-performance TOC supporting global live broadcasts. Shape the technical roadmap with the opportunity to introduce new tools and processes. Join a highly collaborative culture with visible impact and senior leadership exposure. Responsibilities: Lead and mentor the TOC engineering team, ensuring 24/7 coverage of network and video services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support). Drive incident response, root cause analysis, and proactive monitoring/reporting. Develop and implement TOC strategy, staffing models, and documentation standards. Participate in systems architecture, new tech evaluation, and vendor selection. Manage operational workflows, reporting systems (e.g., Zabbix, Grafana, Prometheus), and support international broadcast teams. Collaborate with leadership on technical direction and TOC transformation. Ideal Candidate: Previous technical leadership role within a TOC, NOC, or MCR environment. Strong understanding of live broadcast workflows, encoding, transmission, and routing. Deep knowledge of TCP/IP networking (switching, routing, multicast). Excellent leadership, incident management, and performance development skills. Strong documentation and process optimisation experience. High-pressure decision-making and problem-solving capabilities. Proficiency with Excel/Google Sheets; adaptable across Windows, MacOS, and Linux. Willingness to work flexible hours and support live events globally. Salary: Up to £72,000 (DOE)

Job Title: CRM/Email and Loyalty Lead Department: Ecommerce Reports To: Senior Head of Ecommerce & Digital Position Overview: We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities: • CRM Management:, • Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty., • Segment and target customer groups based on behaviour, preferences, and demographics., • Manage and optimize CRM software and platforms to ensure seamless integration with marketing activities., • Monitor CRM database health and conduct regular clean-up to ensure data accuracy., • Email Marketing:, • Create, manage, and execute email marketing campaigns, including promotional, transactional, and lifecycle emails., • A/B test email content, subject lines, and send times to improve open rates, click-through rates, and conversions., • Develop automated email workflows and drip campaigns to engage and nurture leads., • Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights., • Loyalty Programs:, • Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business., • Monitor and assess the success of loyalty initiatives, making recommendations for improvement., • Coordinate with cross-functional teams to ensure loyalty initiatives align with overall marketing and business objectives., • Reporting and Analysis:, • Regularly report on key metrics such as email performance, CRM KPIs, loyalty program growth, and customer lifetime value., • Analyse customer behaviour, trends, and feedback to identify opportunities for campaign improvements., • Use insights to continually optimize CRM and loyalty strategies for better results., • Collaboration and Communication:, • Work closely with marketing, customer service, and product teams to ensure a cohesive customer experience across all touchpoints., • Provide insights and recommendations to senior management on customer trends and CRM best practices. Required Qualifications: • 4+ years of experience in CRM, email marketing, or loyalty program management., • Strong knowledge of CRM platforms (Shopify+, Salesforce, HubSpot, or similar), email marketing tools (Klaviyo, Voyado, etc.), and loyalty program software., • Experience in data analysis, customer segmentation, and campaign performance tracking., • Excellent written and verbal communication skills., • Strong attention to detail and ability to manage multiple projects simultaneously., • Creative mindset with a customer-first approach. Preferred Qualifications: • Experience in e-commerce, retail, or B2C industries., • Familiarity with HTML and email design best practices., • Knowledge of GDPR and email marketing compliance., • Proficiency in Excel, Google Analytics, and/or other reporting tools. Key Skills: • CRM Platforms, • Email Marketing Strategy, • Loyalty Program Development, • Data Analysis and Reporting, • Customer Segmentation, • Automation and Workflows, • Campaign Optimization, • Cross-functional Collaboration About us... ☀️Holiday purchase scheme. 👶 Enhanced parental leave 🧑‍⚕️Cash plan - help towards everyday healthcare expenses 🦅1 week a year to work anywhere in the world… it can be Fiji or your sofa. 🍺 “Thirsty Thursdays -– the bar opens at 5pm every Thursday for a drink or an alternative soft drink of choice. 💻 Flexible working, so you can fit in your spin class… or hit snooze on your alarm; we don’t judge! 💍 1 week extra off work if you get married! (Not deducted from your annual leave) 💰 Employer pension contributions. 👕 Generous staff discount… Great sample sales throughout the year so you can stock up on Christmas Presents! 🎁 Welcome to the Family Lyle & Scott Item! 📚 Training and learning development. 🚝 Season Ticket Loan. ✈️ Holiday loyalty scheme: the longer you’re with us, the more we will increase your allowance 🚲 Cycle2Work Scheme. 🐶 Dog-friendly office. Please apply with your CVs through LinkedIn. Lyle & Scott is an Equal Opportunities Employer and treats all applications purely based on skills and experience.

Head of Revenue Operations Location: London, Piccadilly Circus (with flexibility for hybrid/remote working) On-Target Earnings (OTE): £100,000 - £130,000 DOE Reports To: Chief Revenue Officer Type: Full-time, Permanent About SureCloud SureCloud is on a mission to help organisations secure their futures by driving Governance, Risk, and Compliance (GRC) success. As a recognised leader in the Gartner® Magic Quadrant™ for Integrated Risk Management Solutions, we empower companies to navigate an increasingly complex risk landscape with confidence. Our innovative platform offers comprehensive GRC solutions, including Third Party Risk Management, Compliance Management, Data Privacy Management, Enterprise Risk Management, and more. Powered by Dynamic Risk Intelligence, SureCloud’s platform enables businesses to predict, analyse, and respond to risk before it becomes critical—providing proactive control for long-term business assurance. Trusted by global leaders like HSBC, Specsavers and The Very Group, we’re rapidly scaling to meet the growing demand in the GRC space. Why GRC and SureCloud? The GRC space is experiencing unprecedented growth as organisations across industries face heightened regulatory scrutiny, supply chain complexity, and cybersecurity threats. SureCloud’s agile platform and expert services give enterprises the flexibility to adapt, comply, and thrive—ensuring they can manage risk while seizing new opportunities. As part of our sales team, you’ll play a pivotal role in this transformation, helping enterprises stay ahead in a rapidly evolving world Our Culture At SureCloud, our culture is built around three key values: Curious, Courageous, and Charged. · We’re Curious—we constantly seek new knowledge and challenge assumptions to innovate and grow. · We’re Courageous—we’re not afraid to tackle complex challenges head-on and embrace change. · We’re Charged—we’re passionate, energetic, and driven to deliver the best outcomes for our customers and each other. These values shape how we work together, how we support each other, and how we drive success for our customers. The Opportunity This is a pivotal stategic position, accountable for unifying our go-to-market functions across the entire revenue lifecycle. You will own and continuously optimise our commercial infrastructure and customer journey to drive improvements in pipeline conversion, forecast accuracy, and sales productivity. By leveraging customer success insights, particularly around retention and product usage, you’ll help shape a data-driven approach to sustainable growth. This role is central to scaling SureCloud’s growth engine in a high-autonomy, high-accountability environment. Key Responsibilities Strategy & Planning · Own the end-to-end Revenue Operations strategy across Sales, SDR, Channel, Marketing, and Customer Success · Leverage key customer success metrics such as Net Revenue Retention (NRR) and Customer Health Scores to inform strategic decisions and identify growth opportunities. · Drive initiatives to improve product adoption, expansion, reduce churn, and accelerate Time-to-Value (TTV) across the customer journey. · Track product usage and engagement data to identify at-risk customers, accelerate expansion opportunities, and inform GTM strategies. · Partner with Customer Success and Product to ensure adoption and retention of the Foundations product and other entry-level tiers · Partner with Sales, Marketing, Success and Finance to lead quarterly and annual planning, including segmentation, territory mapping, quota setting, and capacity modelling. · Define and refine GTM operating rhythms (lead flow, handoffs, lifecycle stages, SLAs), ensuring full alignment within HubSpot. Systems & Enablement · Serve as the GTM HubSpot system owner responsible for structure, automation, data hygiene, pipeline configuration, lifecycle tracking, and reporting. · Lead the integration and optimisation of our GTM tool stack: Gong, LinkedIn Sales Navigator, Lusha, LeadIQ and Gong Forecasting · Define ownership of data architecture, quality, and insights across HubSpot and other tools. · Streamline sales workflows, improve CRM usability, and drive adoption through training, enablement, and documentation. Forecasting & Analytics · Build accurate, insight-driven dashboards and reports across the full revenue funnel from MQL -> SAL -> Close within HubSpot and complementary tools. · Own forecasting processes; establish regular cadence and clear accountability for Sales. · Deliver actionable board and commercial insights to CRO, CMO and Exec team to inform decisions on pipeline health, campaign effectiveness, and go-to-market performance. Deal Support & Commercial Governance · Operate a light-touch deal desk function to support pricing approvals, commercial compliance, and margin governance. · Support go-to-market readiness for new product launches and pricing changes, ensuring HubSpot reflects the latest structure and workflows. · Champion a data-first culture and continuously improve how GTM teams operate, measure success, and collaborate. What We’re Looking For Experience · Deep, hands-on experience with HubSpot in a B2B SaaS environment ideally as the owner/admin responsible for system design and GTM execution. · 10+ years overall in Revenue, Sales, or Commercial Operations. · Subject matter expert in MEDDIC and Revenue Architecture (is a plus) · Strong familiarity with the latest GTM tools, adoption and integration · Proven success in scaling RevOps in a fast-paced SaaS or software business. · Experience supporting various GTM motions including complex sales cycles (mid-market and enterprise), and partner-led sales motions. Technical Skills · HubSpot CRM: advanced knowledge of reporting, workflows, lifecycle stages, custom properties, deal management, sequences, and campaign tracking. · Gong: used for deal intelligence, call coaching, and forecasting. · Lusha, LeadIQ & LinkedIn Sales Navigator: for enrichment, segmentation, and outbound enablement. · Familiarity with forecasting tools like Clari, Ebsta, or Gong Forecasting. · Advanced Excel/Google Sheets; experience with BI tools (e.g. Looker, Tableau, PowerBI) is a plus. Personal Attributes · Structured thinker with a bias for execution. · Strong communicator with experience influencing senior stakeholders. · Commercially curious comfortable rolling up your sleeves to solve process problems and extract meaningful insights. Why Work With Us? Here at SureCloud, our mission is “to inspire and empower people to challenge the way they work to create lasting change”—for our customers and for our employees. We’re committed to creating a healthy and happy environment so you can develop and deliver your best. Key Employee Benefits Include: · Perkbox membership · Training opportunities · Private healthcare · Life insurance · Travel opportunities · Cycle to work scheme · Tech scheme · Pension scheme · Recruitment referral bonus · Eyecare vouchers & contribution towards subscriptions · Internal recognition scheme with an opportunity to win vouchers · Birthday leave · Long Service Recognition & Rewards

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes The Buyer will be working within the team the healthcare team to develop, implement and deliver category plans including range reviews, promotions, pricing, and stock that are consistent with overall commercial strategy and financial objectives. As a buyer what you will do: Own the supplier relationships for your categories to develop promotion plans and strategies that are relevant to your categories; adhere to legislation; and clearly and effectively communicate with the customer, driving footfall and profitable sales. Adopting appropriate negotiation strategies to attain the best terms for the category and the business. Manage and review pricing, ensuring pricing that is competitive and maximises profitability while operating within company pricing strategy. Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders. Review category insights to understand customer behaviour and take decisions driven by insights. Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow-moving stock. Identify and implement new product opportunities that are competitively priced, commercially viable and meet customer needs, driving sales and profitability. Working with the Own Brand team to deliver increased participation and meet agreed strategy and plans. Develop effective internal working relationships with cross functional team members to support and enhance category objectives and performance. Develop build and maintain effective external relationships to enhance the Superdrug proposition and meet customer needs. You will need Proven experience as a Buyer with a track record of success in category management and commercial strategy planning. Experience with a Healthcare buying environment is a plus. Strong negotiation skills. Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making. Excellent ability to understand and interpret market information. Range and trade planning experience. Customer focused approach. Data analysis and superb excel skills. To be able to work collaboratively, efficiently and with initiative. Creative thinker with the ability to identify trends and bring them to market quickly. Ability to influence at all levels both internally and externally. Strong interpersonal skills, with ability to adapt style as required. Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK., • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Currently we are working from home in line with government guidelines When we are able you will be working in a stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • Unrivalled Learning and Development programmes

Audience & Experience Manager Who we’re looking for: The Audience & Experience Manager plays a pivotal role in shaping and delivering a seamless and engaging experience for all attendees of the Energy Institute’s event portfolio, from intimate briefings to the flagship International Energy Week (IEW). This role is responsible for mapping audience journeys, building and managing registration systems, ensuring high-quality customer interactions across all touchpoints, and expanding those touchpoints. The ideal candidate will be highly organised, proactive, and comfortable working with data to drive decisions. They should have a passion for delivering exceptional customer experiences and be confident in managing multiple stakeholders, systems, and timelines. A collaborative mindset, a drive for operational excellence and a keen eye for detail are essential, as is the ability to anticipate audience needs and continuously improve processes. This is a fantastic opportunity for someone who wants to make a tangible impact on the success and reputation of high-profile energy events. Who we are: The EI is the chartered professional membership body for people who work across the world of energy. Our purpose is creating a better energy future for our members and society by accelerating a just global energy transition to net zero. We do this by attracting, developing and equipping the diverse future energy workforce; informing energy decision-making through convening expertise and advice; and enabling industry and consumers to make energy lower carbon, safer and more efficient. At the EI we endeavour to find talent that will live and breathe our values. Our employees, and our extensive network of volunteers, pursue their work in line with a set of values reflecting the culture of the organisation: we are inclusive by treating each other with care and respect; we build trust through open and professional collaboration; and we are passionate about making a difference. A registered charity, incorporated by Royal Charter in 2003 but with a heritage dating back more than a century, the EI is licensed to offer professional registration as Chartered Energy Engineer, Chartered Environmentalist and, uniquely, Chartered Energy Manager status. It is also home to a range of collaborative initiatives, including the G+ Global Offshore Wind Health and Safety Organisation, SafetyOn and POWERful Women. We host the annual International Energy Week, International Energy Awards, publish the annual Statistical Review of World Energy, the Energy Barometer, weekly New Energy World Magazine, and provide the Toolbox web app helping the energy workforce learn lessons from incidents and get home safe. What you’ll do: Audience Experience • Own the continuous improvement of the audience journey, from discovery and registration to onsite experience and post-event follow-up., • Use data and feedback to identify friction points and implement solutions that enhance the attendee experience., • Analyse audience behaviour data to inform strategic decisions and improve event outcomes., • Envision, design and deliver creative, engaging audience touchpoints to sustain and grow delegate attendance., • Project manage audience growth planning for International Energy Week, including collaboration with Communities and Membership teams. Registration Management • Own relationships with registration platform providers., • Design and oversee delegate registration bookings systems, ensuring a smooth, efficient and informative experience., • Compose, distribute and manage clear delegate communications throughout the registration and post-registration customer journey., • Ensure smooth digital access to hybrid events for delegates., • Monitor registration across all events, proactively tracking YOY progress, flagging issues and collaborating with the Marketing, Membership, and Strategic Partnerships teams to resolve them., • Be the main point of contact for the Finance team on payment reconciliation and credit control. Delegate Communications • Manage the events inboxes to ensure timely and professional responses., • Manage post-event audience communications and content delivery., • Create, distribute and analyse post-event surveys to inform continuous improvement., • Produce audience reports to evaluate attendance success and propose future developments., • Source, onboard and line-manage short-term contractors to provide customer service for International Energy Week. Onsite • Act as the primary audience host for International Energy Week onsite, ensuring attendee satisfaction through direct and efficient engagement to resolve any immediate challenges., • Own and oversee on-site registration and welcome areas at International Energy Week to deliver efficient access whilst ensuring the continuing safety of all attendees., • Train and support additional staff on the registration platform as and when required to ensure smooth running and administration at all times., • Support Head of Events as needed. Experience The knowledge, experience, and qualifications you need: • Proficient use of Microsoft Outlook, • Good working knowledge of Microsoft Office 365, including Excel, Word, PowerPoint etc., • Good IT literacy/software, • Familiarity with event tech platforms and CRM systems (desirable), • Experience in data analysis and reporting (desirable) Desirable / person specification: • 5+ years' experience in event registration or customer experience roles, • Excellent communication and project management abilities, • Ability to work under pressure and manage multiple tasks simultaneously, • Comfortable line-managing short-term contractors Salary: £35,000 – 40,000 per annum depending on experience, plus benefits Benefits: • Training and professional development opportunities, • Compressed working scheme – extended daily hours in return for every other Friday off, • All-company/team socials, • 25 days holiday plus bank holidays, • Cycle to Work Scheme, • Great office culture To apply, please send your CV and covering letter to before 29th September. Interviews will take place during October.

Job Title: Portfolio & Recoveries Manager Position: Permanent, Mon-Fri – 8.30-5.30pm Location: Central London Salary up to £65k + Benefits +Bonus Our client is an award-winning short-term property finance lender well recognised amongst the broker community for providing outstanding customer service and securing funding for them on complex deals where others simply can’t. They strive to provide the best service possible, and this is evident in the outstanding reviews they have received. Due to successful growth, they are looking to hire a Portfolio and Recoveries Manager to manage both performing and non-performing loans from legal completion through to the full cycle of effective repayment or enforcement. What’s on offer • Impact from day one: Own a live portfolio of short-term property loans across residential and commercial sectors, with clear accountability for both performing and non-performing cases., • Full life-cycle control: Manage loans from legal completion through drawdowns and all post-completion events to repayment or enforcement, including redemptions, extensions and instructing third parties (solicitors/receivers)., • Hands-on recoveries: Lead negotiations, direct enforcement strategies (e.g., LPA receivership), and oversee asset disposals to secure optimal outcomes., • Credible platform: Join a specialist bridging lender with a growing loan book, strong execution reputation, and nationwide footprint across England, Scotland and Wales., • Senior visibility: Produce regular portfolio/risk reports for senior management; work closely with valuers, solicitors, receivers and internal stakeholders., • Professional development: Scope to refine portfolio, collections and recoveries procedures. Why this is a stand-out role • True ownership of outcomes: You’re the gatekeeper of loan performance—spot early distress, set recovery strategies, and drive exits rather than just monitor from the sidelines., • End-to-end influence: You won’t just “monitor”—you’ll spot early distress, shape resolution strategies, and drive exits., • Breadth + depth: Blend covenant monitoring, borrower engagement, valuation challenge, legal process management and disposal strategy, end-to-end exposure that’s rare in larger, siloed lenders., • Commercial, not just procedural: The mandate is proactive and solutions-led, negotiate, restructure where viable, or enforce decisively to protect capital and returns., • Direct line to decision-makers: Frequent interaction with the Head of Credit and senior team, with your analysis shaping portfolio strategy and risk appetite., • Chance to improve the machine: Help tighten MI, enhance early-warning triggers, and codify best practice in collections/recoveries—your playbook becomes the firm, • Career trajectory: Clear scope to progress as the team grows (with near-term pathway discussed for strong performers Please email discuss in confidence.

Senior Product Manager Location: Central London – Hybrid (1 day per week in office) Salary: £80,000 – £90,000 + excellent benefits An exciting opportunity has arisen for an ambitious Senior Product Manager to join a leading digital platform business. This role is ideal for a hands-on product professional with a strong track record of delivery who’s ready to take ownership of product strategy, while mentoring a Product Owner and driving key strategic initiatives. About the Company This is a global online marketplace platform, operating in multiple international markets with over 15 million users every month. Users can buy and sell a wide variety of items and services, from property and cars to events and local services. In recent years, the platform has also become a space where sex workers legally advertise their services. Recognising the risks associated with this, the business has reshaped its model around safety and safeguarding, investing heavily in technology, compliance, and expert personnel. They work closely with government, law enforcement, and charity organisations to ensure their platform is the safest and most trusted operator in this space. This makes them a unique company: commercially ambitious, but with a strong ethical and social responsibility focus at the heart of everything they do. The Role As Senior Product Manager, you will: • Lead the discovery, development, and delivery of high-impact product features., • Collaborate with engineering, design, and commercial teams to ensure smooth, agile delivery., • Own backlog management, sprint planning, and release schedules., • Champion a data-driven approach, leveraging analytics, user feedback, and market insights to shape the roadmap., • Conduct user research to uncover insights that influence product direction., • Present product updates and insights to senior stakeholders with clarity and confidence., • Mentor and guide a Product Owner, with a clear path to progressing into a Head of Product role within 1–2 years. About You • 4+ years’ experience in product management, programme management, or software development., • Proven experience in shipping products and leading cross-functional teams., • Strong commercial awareness with the ability to connect product work to business outcomes., • Data-led decision maker with excellent analytical skills., • Passionate about user research, discovery, and embedding customer insight into product design., • Exceptional communication and stakeholder management skills., • Ambitious, hands-on, and ready to step into a bigger role with scope for growth., • Comfortable working in a platform that includes adult content, with a professional approach to safeguarding. What’s on Offer • Competitive salary of £80,000 – £90,000., • Hybrid working model – just 1 day per week in the Central London office., • Up to 30 days annual leave (increasing with service)., • Healthcare Cash Plan., • Birthday day off and voucher., • Gym membership discount., • Life, dental, and critical illness insurance., • Company socials, referral bonuses, and longevity rewards., • Cycle to Work scheme and company pension., • Early finish Fridays in summer (3pm). This is a fantastic opportunity for a driven Senior Product Manager to join a forward-thinking, socially responsible digital business, take ownership of an established marketplace platform, and play a pivotal role in shaping its growth. If you’re interested then please apply.

WHO WE ARE We’re on a mission to make health and wellness fairer and better for everyone by putting power and choice back into the hands of the people that make the difference—health and wellness practitioners. UNTIL is the home of growth—for the best health and wellness professionals and for exceptional talent. We’re passionate about helping people progress in their careers, providing them with opportunities, support, and exposure to the right experiences. For practitioners, we’re more than real estate—we’re access to the tools, community, and support they need to grow, scale, and thrive in their business. With three central London clubs (Soho, Liverpool Street, and Marylebone), and ambitious expansion plans in 2026, we’re redefining the wellness category by building a community where practitioners and team members can unlock their potential, collaborate, and grow. ABOUT THE ROLE The purpose of this role is to bring to life and create an operation, team and culture that delivers on our member proposition and our behaviours whilst building a market leading guest experience. The AGM is responsible for creating a strong brand name through inspiring and supportive leadership by working closely with the General Manager. This role is critical as it will be one of the main drivers of delivering the best service possible. Whilst leading the creating and executing of all the higher value elements of the proposition, you also need to focus on networking and community, personal and team development to deliver a commercially healthy site. It will require you to work closely with the Community & Events Lead and the Sales team to ensure new members are onboarded properly and set up to be high value and actively contributing to the community. Responsibilities • Building and developing an efficient and effective on-site team that embodies the culture and personality of the brand, • Helping GM with recruitment, • Development of team, • Leadership / personal development, • Running the site in the absence of the General Manager, • Creating and evolving an onsite operating model that consistently delivers a best-in-class service to members across both member services and guest experience, • Process and systems, • Efficiency and execution, • Health & safety, regulatory compliance, • Supporting the management of commercial performance of the site to drive strong contribution to the group, • Member retention, • Utilisation of rooms tracked, • Driving commercial projects such as event hire and growth services, • Building and developing an efficient and effective on-site team that embodies the culture and personality of the brand. This will entail: • Supporting the recruitment and training process of new staff, continually reviewing their delivery to ensure excellence across member and guest experience, • Developing your own leadership skills and acting as a role model for the team, • Creating a culture of personal growth and aligned to our behaviours, • Covering reception during periods of sickness or absence, • Managing the commercial performance of the site to drive strong contribution to the group, i.e. driving various initiatives put forward by Head Office, • Ensuring strong member retention and demand whilst upselling other benefits, • Driving community to achieve targeted utilisation rates across the space, • Processing feedback and requests to improve member experience, • Managing the day-to-day operational running of the site WHAT WE’RE LOOKING FOR • Experience working within a similar role, ideally within Health & Wellness, coworking or a members club, • A real passion for delivering high-end customer service, going above and beyond to create memorable experience, • Excellent commercially and operationally - you will have a good grasp of how to drive commercial success as well as ensuring all daily operations are managed., • Growth Mindset: You’re adaptable, resourceful, and excited to wear multiple hats in a startup environment., • Energised by Fast-Paced Environments: You thrive in a dynamic setting and ideally bring prior startup experience., • Team Player: You’re eager to collaborate and build strong relationships with team members and external partners., • Organised Doer: Exceptional organisational skills with the ability to juggle multiple projects and deadlines., • Passion for Wellness: You care deeply about health and wellness and want to contribute to a brand that’s redefining the industry. WHAT WE OFFER • A collaborative and supportive work environment with opportunities to grow your career as part of our home of growth, where you’ll develop faster than anywhere else., • The chance to play a key role in shaping the future of an innovative and growing wellness brand., • Access to UNTIL’s state-of-the-art facilities and wellness resources., • Vitality Health insurance, • Perkbox benefits platform, • Member credits redeemable against our practitioners’ health and wellness services, • 25 days annual leave increasing by 1 day for every complete year of service (up to a maximum of 30 days), • Additional day off for your birthday

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes As a Senior Buyer you will lead a team of 2 buyers, 1 Junior buyer and 3 BA to deliver the commercial business strategy for Skincare (Facial, Clear, Body, Bronzing, Suncare & International Beauty). This role will play a key part in identifying and sourcing new products and delivering competitive promotional plans. This role reports into the Head of Skincare & Haircare at Superdrug Stores Plc. A typical day in this role includes: • Interacting with a variety of Stakeholders: Commercial, Suppliers, Marketing, Merchandising, Supply Chain and AS Watson occasionally, • Develop, implement, and deliver category plans including range reviews, promotions pricing and stock that are consistent with overall commercial strategy and financial objectives., • Collaborate with the Marketing team to develop and implement marketing promotion plans and strategies for the brands you look after., • Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders., • Work with suppliers to launch & develop NPD into the categories, part of that will be negotiating periods of exclusivity as well as exclusive/ bespoke campaigns on big brands, • Day to day management of various categories, able to read and understand market data to make correct customer led decisions. Must have experienced of negotiating fixed investment., • Able to write, present and deliver strategic objectives above and beyond the day to day promotions, pricing and star buys, • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow moving stock., • Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers needs., • Develop build and maintain effective external relationships with suppliers to enhance the Superdrug proposition and meet customer needs., • Adopt appropriate negotiation strategies to attain the best terms for the category and the business., • Manage and coach team members to achieve both Category and personal development objectives., • Take responsibility for own personal and professional development. This job is a good fit for you if: • You enjoy a fast paced, ever changing environment where you can own the strategic decision making for your categories, • You are great at building trusting relationships with your stakeholders & leading a team., • You have an analytical mindset for translating data., • You are good at prioritizing, delegating tasks and managing deadlines., • You are excited by innovation and have a passion for product development. What you’ll need: • You will understand the core principles of the skincare market., • You will have strong negotiator skills to be able to secure the best outcomes for Superdrug, • You need to be confident in making commercial decisions that impact our stores, • Strong leadership capabilities to deliver results through people Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Position: Student Careers & Employability Lead Location: On-site at London Borough and Harbour Exchange Campuses Salary: £40,000 Hours: Full Time: 9am – 5pm, Monday-Friday Occasional weekend and evening work required. Department: Student Services Reporting to: Head of Student Experience and Outcomes Responsible for: Student Career & Employability Officers About us Victoria College of Arts and Design (VCAD) provides higher education teaching and learning in the arts, design, creative industries and business fields. Our goal is to guide and support our students on their journey to becoming successful individuals and citizens. We strive to offer the best services and resources available to ensure that our students are well-prepared for graduate-level employment within the creative industries or any other aspect of the world of work. From enrolment to graduation, we are dedicated to nurturing our students' growth, fostering their creative and critical skills and equipping them with the confidence and abilities needed to excel in a professional environment. Whether through the dedication of our lecturers and support staff, our outstanding facilities, or our network of industry connections, Victoria College of Arts and Design is committed to helping and mentoring our students so that they achieve their personal goals and build themselves sustainable and fulfilling careers. Position Overview: VCAD is seeking a Student Careers & Employability Lead to join our team. The successful candidate will lead the Careers & Employability team, providing high-quality support to help students secure appropriate employment. This role requires excellent leadership, communication and organisational skills as well as the ability to thrive in a fast-paced environment. In collaboration with the Head of Student Experience and Outcomes, the role holder will ensure our student services continually evolve to meet student needs and maintain the highest standards of care and professionalism. Additionally, the role holder will remotely oversee teams based in our other VCAD locations remotely (London, Manchester), with occasional visits to these campuses. Responsibilities: • The key responsibilities of the position of Student Careers and Employability Lead include:, • Deliver high-quality careers information, advice, and guidance through online and face-to-face sessions for individuals and groups., • Manage the careers provision, including team support, task allocation, priority setting, and performance targets., • Establish and maintain relationships with employers to develop internships and professional development opportunities., • Maintain and grow a database of volunteering and internship providers, connecting employers with VCAD students., • Develop online resources to support students seeking employment opportunities., • Conduct one-to-one and group meetings and workshops to prepare students for the workforce., • Assist employers in promoting job opportunities to students through our online platform, targeted emails, and careers newsletter., • Support on-campus activities, such as job fairs and workshops., • Collaborate with local employers to identify skill gaps and employment opportunities for students (temporary, part-time, full-time, and online)., • Prepare reports on careers and employability activities and contribute to meetings and briefings., • Keep up to date with current labour market information., • Act as a subject matter expert for student careers and employability services at VCAD., • Provide support for other duties as requested by the Head of Student Experience and Outcomes or the Directors of VCAD. Requirements: Essential / Desirable: (E) (D) (where required, training and professional development will be provided to the successful applicant by VCAD, to facilitate their ability to deliver the responsibilities of this role to an excellent standard) • Bachelor’s degree in a relevant field, or equivalent professional experience. (E), • Demonstrated experience managing and mentoring a team, with the ability to lead across multiple locations. (E), • Strategic thinking and effective communication skills. (E), • Experience delivering workshops and one-to-one appointments. (D), • Knowledge and experience in employer engagement. (E), • Effective networking and negotiating skills. (E), • Commitment to staying informed about current labour market trends, particularly in the business and creative industries. (E), • Experience in student or academic administration within higher education (D)., • Excellent customer service and communication skills, with the ability to build strong relationships. (E), • Strong interpersonal skills and experience in developing and maintaining stakeholder relationships. (E), • Ability to manage competing priorities in a fast-paced environment, with strong time management skills. (E), • High degree of accuracy and attention to detail. (E), • Flexibility to work occasional evenings and weekends. (E), • Strong IT skills, including proficiency with Microsoft Office Suite, especially Excel and familiarity with student management systems. (E), • Commitment to upholding the values and policies of VCAD and partner universities. (E) Leadership Competencies: • Empathetic Leadership: Ability to lead with empathy and understanding., • Strategic Thinking: Capable of developing and executing strategies to enhance student engagement., • Adaptability: Flexible approach to evolving student needs and institutional priorities. Benefits: • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness) If you are passionate about supporting students in their academic journey and have the skills and experience required for this role, we encourage you to apply. Join our team at Victoria College of Arts and Design and help make a positive impact on the lives of our students.

Job Description The purpose of this job is to support the Head of HR in providing a comprehensive, professional and customer focused HR service to all levels of staff, ensuring good HR practice across Keltbray. Duties & Responsibilities • Providing advice and assistance to management and staff on HR policies, procedures and legislation., • Lead and advise on employee relations issues (including disciplinary, grievance, absence, probations) through to an effective resolution., • Contribute to the development, implementation and monitoring of internal policies, guidelines and processes which provide an effective, consistent and timely delivery of the HR services., • Providing reliable and trusted employment law advice., • Reviewing and updating job descriptions., • Monitoring key HR analytics, such as turnover and retention rates for your stakeholder group., • Coordinating the performance review process for your stakeholder group., • Coordinate and manage the onboarding process for your stakeholder group providing an exquisite employee experience., • Dealing with various HR queries for your allocated stakeholder group. Acting as the point of contact for hiring managers, employees and other HR team members., • Implementing and coordinating change management programmes in your stakeholder group. Requirements Essential: Minimum of 3 Years HR experience CIPD Level 5 Qualified Excellent Microsoft skills including Word, Excel and Outlook Desirable: CIPD level 7, member of CIPD Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.

Business Compliance Control Analyst (12-month FTC) FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced Business Compliance Control Analyst (12-month FTC) • Please note that this is a hybrid role (3 days in the office, 2 days from home) In this role, you will provide support to the unit’s head in bridging the gap in quality and providing solution-driven interaction between Business Development and the Compliance Function, by achieving Quality Control Checks (Q.C.C) for consistency and coherence, in all matters relating to Business Compliance and Business Support. Key Responsibilities: • Assisting the head in maintaining accurate information on the QC M.I report checklist. creating and maintaining required Compliance MI or other information requested, • Completing the NTB/KYC checklist, KYB Checklist and the Post-approval QC checklist of the low and medium risk reviews. This is an end-to-end task that requires all columns on these checklists to be completed adequately at all times, • Assist with the timely update of the BRC FAQ log with points that will be considered at the next CDD procedure anniversary., • Conducting Quality Checks (QC) on all new account opening applications received from the Relationship Managers (RMs) ensuring that full due diligence is completed and escalate any issues to the unit head., • Providing support to the unit head in conducting QC on periodic Clients’ Due Diligence (KYB) Reviews undertaken by RMs / Business Compliance Support on all high-risk relationships to ensure compliance with the Bank’s Policy and CDD standards., • Providing support to the unit head in conducting QC on periodic Clients’ Due Diligence (KYB) Reviews undertaken by RMs / Business Risk Review on all Treasury & Market, Low and medium risk relationships to ensure compliance with the Bank’s Policy and CDD standards., • Conducting 100% QC of KYB reviews of lower risk clients performed by RMs in conjunction with the Business Risk Review Team., • Carrying out QC of uploaded documents on MFiles by Business Risk Review Team and the CSG to ensure all customer documentation is correctly uploaded to the bank’s repository., • Assisting in the Quality Checks (QC) of Senior Management Approval Forms (SMAFs) and Client Risk Rating Assessment (CRRA) Forms submitted by the Relationship Managers through Business Risk Review on Eastnets system before submission to FCPC. Key Skills/Experience: • Experienced in Banking with experience in AML/CFT & Compliance Risk Management. Substantial experience in KYC, periodic reviews and quality assurance is a prerequisite., • Awareness and ability to quickly understand internal systems, processes, procedures, and relevant external influences (competitors, laws and regulations, market conditions, etc.), • Working knowledge of standard business processes, products offered and the dynamics within the business., • Working knowledge of FCA regulations, in particular conduct rules, AML and financial crime requirements, as well as any other related business compliance rules and regulation., • Experience with delivery of best practice quality assurance checks to ensure business meets the required compliance standards. In return we offer a fantastic benefits package including: • Up to 10% employer pension contribution, • Life Assurance Cover, • Income protection, • Private Medical Insurance plan (upon successful completion of probation period), • Contribution to glasses/contacts and eye testing, • Gym subsidy (up to £50 per month), • Cycle to work scheme, • Employee Assistance Program, • Interest Free season ticket loan for travel, • Birthday Leave, • 25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service, • Give As You Earn (GAYE) The Curve Group is First Bank UK’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but First Bank UK will have access to it. You can find their privacy policy here: ___The Curve Group is First Bank UK’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but First Bank UK will have access to it. You can find their privacy policy here: First Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Are you passionate about fragrances and luxury retail? Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence. With its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well-being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum. Each fragrance is the result of ongoing scientific and creative research into essences, along with a sophisticated formulation with unrivalled persistence and durability. As a Client Advisor, you will act as a true brand ambassador, delivering a unique and memorable customer experience that reflects the values and identity of Dr. Vranjes. You will guide clients through our exclusive fragrance collections and ensure an exceptional level of service. Location: London Piccadilly (NEW OPENING) Employment Type: Full-Time Contract : Permanent What You’ll Do Customer Experience & Sales • Welcome customers with elegance, representing the Brand, • Guide clients through the Dr. Vranjes olfactory journey using storytelling and product expertise, • Ensure an exceptional Client experience, placing the Client first and fostering valuable relationships, • Proactively maximize cross-selling opportunities by leveraging the full range of products available in-store., • Provide personalized recommendations and sensory experiences, • Enhance brand loyalty by transforming every client visit into a memorable luxury shopping experience, • Achieve and exceed sales targets, • Engage in clienteling activities to strengthen client connections, • Support and participate to in-store events to boost visibility and sales, • Ensure impeccable visual standards and brand image in the store, • Manage stock levels, product replenishment, and back-of-house organization, • Execute all operational and stock management activities—including inventory, logistics, cash handling, and reporting—in strict accordance with company policies and head office guidelines. What We’re Looking For Experience & Skills • At least 1–2 years of experience in high-end retail, preferably in Fragrance/ Beauty/ Luxury Retail Experience, • Strong communication skills in Italian and English; other foreign language skills are a plus, • Elegant, proactive, empathetic, and service-oriented, • High level of flexibility and ability to problem solve, • A natural team player with a strong sense of responsibility and attention to details, • Self-motivated, focused and able to use own initiative, • Flexibility to work varied shifts as required by the business, including weekends and public holidays. Are you ready to craft unforgettable olfactory experiences with us? Join us and bring your expertise to the world of Dr. Vranjes Firenze.

ABOUT THE ROLE At Drake’s, we have always taken the scenic route - crafting garments with character, quality, and soul. Our online journey started organically, but now it’s time to raise the bar. We are looking for a Head of E-Commerce Growth to lead our digital charge across the globe. This is a unique opportunity that offers individuals a chance to be part of a brand that is influential across generations and demographics This isn’t just another “e-comm role”, you will own the end-to-end experience on our Shopify Plus store, drive growth through experimentation and insight, and help bring the spirit of Savile Row to screens worldwide. From UX to CRO, campaign planning to customer retention, you’ll shape how our customers experience Drake’s in the digital space - with authenticity, delight, and a dash of irreverence. YOUR RESPONSIBILITIES Strategy & Leadership · Define and lead our global e-commerce strategy - from vision to execution. · Champion the digital roadmap across the business, bringing creativity, rigour, and ambition. · Balance tradition and innovation: honour the Drake’s brand and heritage while building a digitally forward, high-growth e-commerce platform. · Lead and mentor a talented in-house team, nurturing skills and driving performance. Site Ownership · Take charge of our Shopify Plus storefront: manage merchandising, UX, customer journeys, and CRO. · Work hand-in-hand with our creative, marketing, ops, and retail teams to ensure a joinedup, best-in-class brand experience. · Implement A/B tests, UX improvements, mobile optimisation, and SEO enhancements with a clear focus on performance. Performance & Growth · Partner with digital agencies to drive customer acquisition through paid search, social, and performance marketing. · Turn data into direction: monitor KPIs, site analytics, sales funnels, and user behaviour to continually refine strategy. · Improve key commercial levers: AOV, LTV, conversion rates, and retention. Customer Experience & Operations · Own the full post-purchase experience: customer service, fulfilment, returns, and retention flows. · Work closely with ops to deliver a seamless experience from checkout to doorstep. · Support our retail and studio teams to enhance the omnichannel journey and visual storytelling. WHO YOU ARE · A digital native with 5+ years leading DTC fashion e-commerce teams, preferably on Shopify Plus. · Experienced across site merchandising, UX, performance marketing, and international expansion. · Analytical and creative in equal measure - you know your numbers, but you also know great storytelling. · A hands-on leader who can zoom out to see the big picture, then roll up your sleeves to make things happen. · An effective collaborator who thrives in cross-functional teams and brings out the best in others. Your Toolkit · Proven track record scaling premium/luxury digital retail operations. · Strong grasp of performance marketing (Google Ads, Meta, Pinterest) and SEO best practices. · Experience managing organic social, content planning, and digital brand storytelling. · Confident with GA4, Shopify Analytics, heatmapping tools, and CRM/data platforms. · Knowledge of internationalisation, localisation, and global fulfilment strategies. Your Success Will Be Measured By · Revenue growth and profitability (CM3) of e-commerce. · Customer acquisition and lifetime value. · Growth of organic reach - SEO, social, and database expansion. · Improvement of key UX and retention metrics. WHY DRAKE’S? Drake’s is a brand that celebrates craft, character, and considered style. Joining our team offers individuals a unique opportunity to be part of a company that masterfully blends traditional British tailoring with a relaxed, modern aesthetic. We believe digital can be as charming as bricks-and-mortar. Our global presence, coupled with our continuous expansion would prove this to be an exciting opportunity. If you want to build something meaningful, love great clothes, and thrive on making digital experiences memorable, we would love to meet you.

Position Title: Claims Broker, International Property & Political Violence Reports to: Claims Manager, Property Location: London About BMS Group: BMS is a dynamic, independent, global broker established in 1980, delivering specialist insurance, reinsurance, and capital markets advisory services. We are a global brand with offices located across the US, Canada, Latin America, Australia, Europe and Asia with both a strong, local focus and understanding of market needs. Our teams are respected globally for their specialist market knowledge, intelligent analysis and insight. Our people strive to be ‘the best in class’ and with an innovative approach and their entrepreneurial thinking, our clients truly benefit from better solutions to policy development and placement. Being independent makes a key difference to our clients, giving our brokers the freedom to deliver the best solutions, tailored to meet their business needs. Coupled with our collaborative team approach, single platform worldwide and renowned personal service, we are the independent broker of choice. Summary of Position: To deal with all aspects of International Property & Political Violence claims, processing from first advice through to settlement as directed by your Head of Department. The role requires a proven Claims professional with prior experience of handling Property and Political Violence claims. Key Responsibilities & Accountabilities: • Ability to manage own accounts & liaise with Brokers, account handlers & Clients on a regular basis, • Create and maintain claims files, • Input document details on to the in-house system, • Assess and process claims and premiums, • Produce and send advice and collection documentation, • Broke advices and collections to London Market where appropriate, • Obtain agreement to advices and collections via CLASS/ECF/LORS system, • Liaise with the Insurance Accounts Department to ensure prompt payments of claims, • Produce accurate statistics where required, • Deal with market, client and internal queries, • Conduct business meetings with clients and reinsurers, • Adhere to company and regulatory policies, procedures together with mandatory training requirements, • Maintain and enhance knowledge of the insurance marketplace, trends and cycles in order to capitalise on market opportunities, • Develop and manages relationships with market representatives i.e. Underwriters, Surveyors, Adjusters and Lawyers., • Monitor existing book of business with a view to identifying any threats or weaknesses early to be able to address and protect/retain the existing book Functional & Behavioural Competencies required: • Demonstrate excellent technical knowledge and ability to communicate this to various audiences, • Excellent persuasive and influencing skills, • Client facing and customer focused with excellent interpersonal and written communication skills, • Excellent IT & organisational skills, • Ability to perform effectively to tight deadlines with good personal organisation and time management skills, • Anticipates problems in advance and makes contingencies, • Proactive, always looking for ways of delivering a better or more efficient service, • Communicates clearly; effectively contributes to the team and interacts with others, • Excellent attention to detail and ability to plan meticulously, • Personally demonstrate the five BMS values and ensure that team members are aligned with these:, • Accountable, • Entrepreneurial, • Collaborative, • Empowering, • Disciplined

We have been engaged by a leading global FM and Workplace management business to appoint a Head of Workplace Services on a major global FM account. As part of a major investment in the account we are looking for a talented and innovative FM professional to further drive and develop gold plated hotel standard services across a number of exceptionally high spec work locations. As part of the EMEA SLT you will be responsible for a number of key areas. • Management of all FM services across 2 London locations, • Developing best in class services and ensuring a service first mindset across the delivery team, • Overseeing offices moves, projects and building upgrades, • Development of innovative ESG initiatives, • Liaison with board level customers and high net worth stakeholders, • Budgetary control and financial reporting, • Using technology, data and BI to drive efficiency projects, • Identifying commercial opportunities and increasing contract scope through exceptional service delivery, • Leading and fostering a collaborative and client first culture across the management team This is a fantastic opportunity to shape and develop FM delivery in some of London's most prestigious office space. We are looking for a customer centric approach and a service first mindset, you must have a demonstratable background in corporate FM at a senior level. A background in outsourced FM delivery would be advantageous.

Summary At M&S, we’re committed to creating a workplace where our colleagues feel valued, supported, and rewarded. We’re looking for a Pension & Benefits Manager to join our Reward team and help shape the future of our total reward offering. As the Pension & Benefits Lead, you’ll play a pivotal role in developing and delivering our reward strategy. You’ll work closely with the Head of Reward, People Partners, and third-party providers to ensure our offering is competitive, compliant, and colleague-focused. To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. What’s in it for you Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special… • After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household., • Competitive holiday entitlement with the potential to buy extra holiday days!, • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business., • A generous Defined Contribution Pension Scheme and Life Assurance., • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills., • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing., • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family., • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family., • A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you’ll do Your key accountabilities will include: • Support the Head of Reward in designing and embedding the pensions and benefits strategy. Own and manage policies, ensuring effective delivery through internal teams and external suppliers. Lead the recognition and long service strategy across M&S., • Lead on pension and benefit projects, including annual reviews and renewals. Drive colleague engagement through campaigns, events, and clear communications., • Collaborate with the Pension Trustee team and support governance activities, including presenting to committees., • Provide expert guidance across the People function and identify opportunities for improvement. Ensuring compliance with all relevant legislation and maintaining up-to-date market insight., • Coach and develop a Benefits Consultant to support their growth and performance. Who you are Your skills and experience will include: • Proven experience in DC pensions and benefits within a complex organisation., • Strong stakeholder management and influencing skills., • Experience in policy ownership and third-party management., • DB pension and recognition programme experience., • Familiarity with HRIS systems (e.g., Oracle). Everyone’s welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Head of Commercial Operations Up to £60,000 - West London (Hybrid) We are seeking an experienced and commercially savvy leader to take on the role of Head of Commercial Operations. This pivotal position provides strategic leadership and operational management across the leisure and sport services, including facilities and community programmes. The successful candidate will be a true all-rounder with a passion for sport and leisure, dedicated to enhancing facilities and opportunities that improve the health and wellbeing of local people. A snap shot of the role: • Identify new and innovative funding opportunities to strengthen financial sustainability and social return., • Identify and pursue new opportunities, contracts, and partnerships that support service objectives., • Develop growth strategies that maximise the use of existing assets and anticipate emerging trends., • Take responsibility for setting, monitoring, and managing budgets., • Identify and secure external funding through grants, sponsorships, and partnerships., • Lead on capital development projects to improve and modernise leisure facilities., • Lead and manage leisure facilities, sport services, and active community programmes., • Develop and deliver business plans and service strategies that drive growth and community impact. What do we need from you? Essential: • Proven leadership experience in the sport, leisure, or community services sector., • Strong commercial acumen, with experience in budget management and income generation., • Track record of improving service delivery and customer satisfaction., • Excellent stakeholder engagement and partnership management skills., • Strong organisational skills and the ability to lead teams across multiple projects., • Passionate about improving facilities and services for local people. Desirable: • Experience in managing capital development projects., • Knowledge of national and regional leisure, sport, and health policies., • Familiarity with working within a local authority or contract environment. Ready to drive growth while making a difference? Apply now and be part of a team shaping inclusive, high-performing leisure services. This is an exciting opportunity to take on a varied and impactful role in a unique setting. Your recruiter for this role is Helen Horton, Account Director at Love Recruitment group, and can be contacted simply by applying for the role below. Helen and Love Recruitment specialise in recruitment for the whole fitness and leisure sector and work on a number of jobs in the fitness industry. If keen to be considered please ‘Apply Now’.

University of the Arts London (UAL) is seeking to appoint a Head of FM Contract Services who will be responsible for the management and direction of FM service contracts across the UAL estate portfolio. UAL is a global leader in creativity, innovation, and invention across the knowledge economy. Comprising six renowned Colleges and four Institutes across London, UAL continues to shape the future of art, design, fashion, communication, and performing arts. In the 2025 QS World University Rankings by Subject, UAL is ranked 2nd in the world for Art and Design for the seventh consecutive year, reaffirming its status as a creative powerhouse. With a vibrant, multicultural community of over 20,000 students from more than 130 countries, UAL fosters an inclusive and dynamic environment that nurtures the next generation of creative talent. Now is an exciting time to be joining UAL to take up this role. A 10-year Estates Strategy has been developed which will see the delivery of new campuses for London College of Fashion (completed in 2024) and London College of Communication (to be completed in 2027) as well as a period of estate transformation across our existing portfolio that ensures the UAL estate is fit for purpose, sustainable and provides world-class facilities and experience to our students, staff and partners. Following the appointment of new Associate Directors in the areas of Estate Development and Facilities Management in 2024, we are now embarking on an investment in the team that will see the appointment to c.25 new roles in these areas. The Head of FM Contract Services is a pivotal role within the Estates Team and is responsible for leading on the strategic delivery of hard and soft FM services across a diverse and creative multi-site estate, ensuring outstanding service for students, staff, and visitors alike. In this role, you’ll oversee the performance of key service partners, manage the Estates Helpdesk, and drive continuous improvement across all FM operations. You’ll work closely with senior stakeholders, Procurement, and Finance to ensure value for money, compliance, and innovation in service delivery. Your leadership will be instrumental in shaping a safe, sustainable, and customer-focused environment. We’re looking for someone with a strong background in facilities management, ideally with senior-level experience across multi-site estates. You’ll need a relevant qualification related to facilities management or contract management and a proven track record in contract management, budget oversight, and service delivery. Experience with CAFM systems, leading Helpdesk teams, and driving performance against KPIs is essential. The Candidate Brochure can be viewed at ___. For a briefing discussion please contact our retained advisors Michael Hewlett () and Joe Glendon () at MRG. Applications should consist of a CV and covering letter. Closing date for applications is Sunday 7th September 2025. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

HR Business Partner – UK & Ireland Shepherd’s Bush (Hybrid – 1 day WFH) £55,000 – £60,000 + 5k Travel allowance + Bonus About the Client A leading organisation in the hospitality sector, this company is known for delivering unforgettable customer experiences. With operations spanning multiple European markets, they operate in a fast-paced and customer-focused environment. They believe in open communication and transparency, building trust and fostering strong relationships with employees and clients alike. About the Successful Applicant You will be an experienced HR Business Partner with a background in multi-site operations, in the hospitality/leisure background Strong influencing skills, commercial awareness, and the ability to manage change and build leadership capability are essential. CIPD qualification or equivalent is expected, with up-to-date knowledge across all HR disciplines including employee relations, L&D, and talent development. About the Job This is a high-profile HR Business Partner role supporting the UK & Ireland operations, working closely with Managers to embed a high-performing and people-driven culture. You will partner across functions to align people plans with commercial goals, champion talent pipelines, and support leadership development across the cinema estate. Reporting to the Head of HR Duties will include: • Partnering with area and cinema leaders to drive consistent service standards and employee lifecycle processes, • Managing performance initiatives including objective setting, regular reviews and targeted coaching, • Delivering operational excellence through compliance with HR policies and responsive support to day-to-day issues, • Leading talent development strategies and succession planning for critical cinema management roles, • Collaborating with Group HR on initiatives such as reward programmes, internal communications, and training rollout, • Acting as a trusted advisor on structure, headcount, and capability planning, • Championing employee engagement, recognition schemes and retention initiatives, • Delivering data-driven insight through dashboards, KPIs and continuous improvement plans What You Will Receive in Return Annual bonus of 12.5%, benefits include a strong pension scheme, enhanced holiday, and discounts on food and entertainment and a culture that supports wellbeing, career development, and inclusive values.

At Millstream, we are looking for a Service Delivery Executive to support the Head of Service Delivery with all aspects of technical and administrative duties to help ensure that the services provided by all of Millstream’s TPAs meet the required levels, are proactively developed to enhance the customer experience and relevant processes protect the underwriting performance of Millstream schemes. Assist with building the most effective relationships at all levels with customers and suppliers. Responsibilities: • Respond to agent and client enquiries via telephone and in writing to agreed service standards., • Handle queries from sales support, claims handlers, medical screeners and emergency assistance providers., • Liaise with the Underwriters to ensure that non-standard and complex queries are managed and resolved to the satisfaction of our customers., • Work with the guidance of the Underwriters and Head of Service Delivery to perform analysis on MI reports to ensure they accurately reflect the current position., • Demonstrate in-depth knowledge of policy cover, recoveries, and subrogation processes, and provide guidance to internal and external stakeholders., • Maximise subrogation and cost containment wherever possible, • Assist in resolving customer disputes, preparing papers and liaising with relevant parties including the Financial Ombudsman Service., • Prepare and interpret performance analysis reports., • Conduct audits of Third-Party Administrators (TPAs)., • Support the delivery and analysis of customer satisfaction surveys., • Support the implementation and monitoring of Consumer Duty outcomes, ensuring fair value and good customer outcomes across all products and services., • Provide specialist support for funeral-related insurance products, ensuring sensitivity, compliance, and customer care are prioritised. Knowledge and Experience: • Strong working knowledge of travel, personal accident, loss of licence and funeral insurance products., • Experience working within a regulated environment, with a clear understanding of first line compliance responsibilities., • Familiarity with FCA Consumer Duty principles and their practical application in service delivery., • Highly articulate and confident when dealing with people at all levels – clients, brokers, customers, and regulators., • Empathetic, flexible, and assertive customer management skills, especially in sensitive areas such as funeral services., • Strong organisational skills with the ability to prioritise workload to tight deadlines while maintaining attention to detail., • Strong numeric, IT, and analytical skills., • Self-motivated and able to work effectively both independently and as part of a team., • Proficient in Microsoft Office applications and comfortable with web-based technologies. By submitting your CV you confirm that you are agreeing to the ___ of Nexus Underwriting and consenting to Nexus Underwriting processing and holding your personal details.

Legal Counsel | Shape the Future of Legal Operations | London Are you a dynamic legal professional ready to redefine what in-house legal counsel looks like? Join Tecknuovo, a deliberately different technology consultancy where legal advice isn't just reactive, it's integrated into every business decision, driving commercial value, and enabling agile operations across our scaling business. This isn't your typical legal role Forget siloed legal departments. As our Legal Counsel, you'll be at the heart of business operations, working face-to-face with our London team 4 days a week, embedded within our innovative Business Operations Hub. You'll report directly to our Chief Legal & Sustainability Officer and have the unique opportunity to build the legal function alongside our growth trajectory. What makes this opportunity special? • Business Integration: Your legal expertise directly shapes commercial strategy and day-to-day operations, • Growth Pathway: Perfect stepping stone for ambitious lawyers eyeing Head of Legal positions, • Diverse Portfolio: From cutting-edge IP and AI compliance to commercial contracts and employment law, • Agile Environment: Work with cross-functional teams in a fast-paced, innovation-driven consultancy, • Ownership Culture: Take genuine ownership of legal matters in a business that values autonomy and initiative You'll thrive here if you: Have 3-4 years post-qualification experience with at least 2 years in-house Combine strong commercial acumen with pragmatic legal thinking Excel at stakeholder management and cross-functional collaboration Are curious about emerging tech (AI, machine learning) and their legal implications Want to challenge the status quo and drive continuous improvement Seek a role where legal expertise creates competitive advantage Your impact areas: Commercial Excellence: Draft and negotiate customer agreements (with a focus on public sector frameworks) and supplier agreements, managing full contract lifecycles Strategic Advisory: Provide commercially focused legal guidance across employment, data protection, public procurement for customer frameworks, procurement/supply chain, and regulatory compliance Innovation Leadership: Navigate IP protection for proprietary technologies and advise on AI/emerging tech legal frameworks Operational Excellence: Develop legal systems and processes that scale with our growth Risk Management: Support dispute resolution and ensure regulatory compliance across IT consultancy operations Why join our Business Operations Hub? Our Hub isn't just support, it's the engine that drives operational excellence and competitive advantage. You'll work alongside Quality, IT, Business Assurance, and Sustainability teams under dynamic leadership, with a customer service mindset and commitment to continuous improvement. Ready to grow with us? We're committed to your development with bespoke training, study support, and opportunities to lead initiatives. This role offers genuine progression potential for the right candidate looking to evolve into senior legal leadership. Location: London (4 days in office) Experience: 3-4 years PQE, with strong in-house background Industry: Technology Consultancy (professional services experience advantageous)

Role: Business Development Regional Director – London Location: London Salary: Competitive Salary, Car Allowance & Benefits Package Contract: Permanent Hours: Monday to Friday – 9am to 5pm (35 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as a Business Development Regional Director, you will play a pivotal role in achieving our vision: • Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers., • Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential., • Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way., • A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: • Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers, • Consistent: We deliver dependable results, building trust with customers and colleagues., • Simple: We simplify the complex, ensuring our financial processes are straightforward and understood., • Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Business Development Regional Director, you will be at the forefront of our growth strategy in London. This is a high-profile, strategic role where you’ll identify new opportunities, build trusted relationships, and deliver bespoke solutions to an evolving client base. Key Responsibilities: • Lead and execute a regional business development strategy focused on expanding FirstPort’s presence in the London market., • Identify and secure new business opportunities with RMCs, RTMs, developers, and other stakeholders., • Confidently pitch and present tailored property management solutions that meet diverse client needs., • Conduct market research to anticipate trends, competitor activity, and emerging customer expectations., • Build and nurture long-term client relationships that support retention and future growth., • Attend industry networking events and represent FirstPort at key forums and meetings., • Work closely with the Head of Business Development and Regional Director to ensure alignment with wider company goals., • Collaborate with internal teams to ensure seamless client onboarding and exceptional service delivery., • Generate leads by leveraging an established network of property professionals., • Maintain a strong sales pipeline and contribute to strategic growth initiatives across London. Required Skills & Qualifications: • Minimum 5+ years of senior-level experience in residential property management (ideally TPI Level 3 or above)., • Proven success in business development and client acquisition, ideally within the property sector., • Strong knowledge of RMCs, RTMs, and developer needs and expectations., • Excellent communication, negotiation, and presentation skills., • Strategic mindset with strong commercial awareness and analytical skills., • Proficient in Microsoft Office and CRM systems. What’s in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. Diversity We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. Ready to make a difference? If you’re ready to take the next step in your career and make a difference we’d love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.

Join us as a Head of Data Service Provider at Peregrine Resourcing. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. How Specialist Talent Works: At Peregrine, we find the best talent for our clients. As a permanent employee of Peregrine, with access to all our standard benefits, you will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: We are seeking a Head of Data Service Provider to lead the strategic direction, performance, and evolution of our data services within the UK’s smart metering infrastructure. This is a critical leadership role responsible for ensuring that our data platforms, services, and integrations are secure, scalable, and aligned with national energy and digital transformation objectives. You will lead a team of data specialists, architects, and service managers, setting the tone for excellence in data governance, service reliability, and innovation. Your leadership will be instrumental in shaping the data strategy that underpins our smart metering ecosystem, ensuring it delivers trusted, high-quality data services to support operational, regulatory, and customer outcomes. Working across delivery, technology, commercial, operations, and regulatory functions, you will embed data services as a strategic enabler of decision-making and transformation. You will champion a data-first approach, ensuring our platforms and services are integrated, secure, and future-ready. You will also hold suppliers to account for delivering robust data service roadmaps that meet evolving business and customer needs. This role is pivotal in shaping the future of smart metering data services and ensuring our data capabilities operate as a strategic enabler of national energy objectives. Responsibilities: • Data Service Strategy and Leadership – Define and communicate the strategic vision for data services, ensuring alignment with organisational goals, industry trends, and regulatory obligations., • Team Leadership and Capability Development – Lead and develop a high-performing team of data service experts, fostering a culture of accountability, innovation, and continuous improvement., • End-to-End Data Service Ownership – Oversee the full lifecycle of data services, from architecture and integration to performance, compliance, and evolution., • Driving Performance and Accountability – Set clear expectations for data service quality, reliability, and compliance, holding internal teams and suppliers to account., • Enabling Transformational Change – Provide leadership on data service enablement for major transformation programmes, ensuring data is a trusted enabler of secure and scalable change., • Stakeholder Engagement and Influence – Represent the data service function in executive, regulatory, and industry forums, building trusted relationships and influencing strategic direction., • Cross-Functional Collaboration – Ensure data service decisions are integrated across business, technical, operational, and regulatory domains., • Governance and Standards Leadership – Lead data governance activities, ensuring consistent application of standards, frameworks, and best practices., • Supplier and Partner Management – Ensure suppliers deliver against data service roadmaps, technical quality, and service outcomes., • Investment and Roadmap Planning – Shape business cases and investment proposals for data service initiatives, ensuring strategic coherence and value for money. Skills & Experience: • Proven Leadership in Data or Technology Functions – Experience leading data service or technology teams in complex, regulated environments., • Strong People Leadership – Ability to inspire and grow high-performing teams, building capability and confidence across the organisation., • Track Record of Leading Complex Change – Experience driving data-related transformation programmes with significant business and regulatory impact., • Strategic Thinking and Decision-Making – Ability to balance long-term data strategy with short-term operational needs., • Commercial and Business Acumen – Understanding of how data services support business outcomes and value delivery., • Executive and Stakeholder Engagement – Skilled communicator, able to influence and build trust with senior stakeholders and regulatory bodies., • Governance and Standards Expertise – Experience establishing and leading data governance and compliance frameworks., • Supplier Management – Ability to hold suppliers accountable for data service quality, innovation, and roadmap delivery., • Excellent Communication Skills – Able to convey complex data-related information clearly to technical and non-technical audiences. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want. We have a range of benefits you will receive alongside your salary. Our culture: At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and we’re always ready to help each other out. And we believe that our work can benefit society – whether it’s finding the digital talent of the future or being a driver for social mobility. Our commitment to diversity: At Peregrine, we’re proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and continue to improve our practices for the future. It reflects in the way we recruit our clients as we assist them in becoming more diverse.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes We are looking for a commercially astute, passionate, own brand buyer to work in an incredibly exciting and fast paced category. Our own brand vision is to create and build great brands that our customers and colleagues love and share. We are credible, daring, entrepreneurial and always looking for new opportunities and products to surprise and delight our customers. Job Purpose Responsible for driving sales & profitability of Superdrug Own Brand Hair Care and Clear Skin categories through delivering a robust commercial plan across product, price, promotions & merchandising that meets our Customer’s needs. To strive for excellence when developing Superdrug Own Brand Hair Care & Clear Skin ranges through the development and delivery of the product plan through working in collaboration with the Senior Buyer and a team of technical and design experts. Reporting into the Senior Buyer, but responsible for autonomous projects in their own right. Opportunity to line manage a Junior Buyer is a possibility as part of the role for the right candidate, thus extending the responsibility of the role to Lip Care as well. Key Responsibilities • Develop Own Brand Category plans including Range Reviews and launch plans, Promotions, Pricing & Stock that deliver against the overall Commercial Strategy & Financial targets, • Develop and deliver profitable promotional plans for responsible Categories. Forecast promotional sales and monitor and evaluate performance on a weekly/monthly/annual basis, proactively introducing revised plans and activity as and when required, • Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives, • Develop new brand concepts, and product development plans for existing Own Brand ranges, • Develop products and packaging appropriate to our customers, the brand and our commercial requirements. Collaborate with the Marketing, CRM , Online and digital teams to develop and implement marketing and promotion plans that are relevant to the category and effectively communicate to the Customer, • Deliver informed Category reviews, incorporating market data, trend data, merchandising review, promotional review, competitor review, customer data and buyer input. Turn Category reviews into the annual Category NPD plan, • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers Own Brand advantage whilst managing availability and slow-moving stock, • Work in conjunction with the Supply Chain team to ensure Sales forecasts are adhered to whilst maintaining Own Brand availability and minimising slow moving stock, • Collaborate with International Buying and other European businesses to harmonise product/suppliers, to gain greater efficiencies and share best practice., • Ensure clear communication across the business and ensure appropriate processes in place., • Establish and maintain relationships with both internal and external stakeholders. Strong communication skills required and the ability to engage everyone around them What you’ll need to succeed • Previous experience in both Product Development and Buying, • Commercially astute with excellent ability to understand and interpret market information, • Proven track record in brand building and product development, either directly or through relationship with proprietary brands, • Strong negotiation skills, • Customer focused, • Ability to work to deadline and prioritise workload, • Excellent communication and organisational skills, • Project Management experience, • Analytical Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

University of the Arts London (UAL) is seeking to appoint a Campus Manager to lead the facilities management operations at East Bank Campus, home to London College of Fashion. UAL is a global leader in creativity, innovation, and invention across the knowledge economy. Comprising six renowned Colleges and four Institutes across London, UAL continues to shape the future of art, design, fashion, communication, and performing arts. In the 2025 QS World University Rankings by Subject, UAL is ranked 2nd in the world for Art and Design for the seventh consecutive year, reaffirming its status as a creative powerhouse. With a vibrant, multicultural community of over 20,000 students from more than 130 countries, UAL fosters an inclusive and dynamic environment that nurtures the next generation of creative talent. Reporting to the Head of Campus Services, the Campus Manager will be the key operational lead on site, ensuring the effective delivery of facilities services. They will oversee both directly employed facilities staff and contracted service providers, ensuring high-quality, customer-focused delivery that meets H&S requirements and supports UAL’s strategic goals. The Campus Manager will lead the daily operations of facilities management, including cleaning, maintenance, security, and building services. They will work closely with internal stakeholders to ensure services meet campus needs, drive improvements, ensure compliance, and develop best-practice policies. They will also support campus projects, contribute to business continuity planning, and lead the FM response to on-site incidents. The successful candidate will have exceptional knowledge and a strong track record in delivering and leading best-in-class facilities management services, particularly within dynamic, high-footfall and multisite environments. They will be adept at building relationships with senior stakeholders and bring a customer-centric, proactive, and solution-oriented approach to their work. With excellent communication and interpersonal skills, they will be an inspirational leader—motivating teams and upholding the highest standards. A deep understanding of health and safety, building compliance, budget management, and project delivery will be essential. The candidate briefing pack can be viewed at ___ The candidate briefing pack can be viewed at For a briefing discussion please contact our retained advisor Anna Kacprzak () at MRG. Applications should consist of a CV and covering letter and should be sent to Closing date for applications is Sunday 14th September 2025. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

About the Business A leading facilities management provider, operating across multiple sectors, is seeking a highly skilled Head of Technical Services to lead and develop its technical and engineering functions. The organisation is committed to delivering safe, efficient, and sustainable environments that enable clients to focus on what matters most. The Role The Head of Technical Services will be responsible for the strategic and operational management of technical services across a diverse property portfolio. This includes ensuring compliance with statutory requirements, driving innovation, and delivering the highest standards of service to clients. Key Responsibilities • Provide strategic leadership and direction to engineering and technical teams., • Oversee planned and reactive maintenance, ensuring statutory and contractual compliance., • Implement innovative, sustainable, and cost-effective solutions to enhance service delivery., • Manage budgets, contracts, and resources effectively to meet financial targets., • Act as a technical authority, offering expertise and assurance to internal and external stakeholders., • Build and maintain strong relationships with clients, ensuring a customer-focused approach., • Promote and enforce a culture of health, safety, and environmental responsibility. Candidate Profile The successful candidate will be a proven leader in technical or engineering services, with a strong background in facilities management. They will combine deep technical knowledge with commercial awareness and the ability to inspire high-performing teams. Essential Skills & Experience • Degree or equivalent in Engineering, Building Services, or a related discipline., • Significant experience in a senior technical leadership role within facilities management or building services., • Strong understanding of statutory compliance and industry best practice., • Commercial acumen, with demonstrable experience managing budgets and contracts., • Excellent leadership, communication, and stakeholder management skills., • A commitment to innovation, sustainability, and continuous improvement. The Offer • Competitive salary and benefits package., • Opportunity to lead and shape a core technical function within a forward-thinking FM business., • Career progression and professional development support., • A collaborative and supportive working environment.

MERJE is seeking a highly skilled Head of Risk for a leading insurance company. This pivotal role involves designing and implementing a robust risk management framework, shaping risk culture, and aligning risk strategy with ambitious growth plans. The ideal candidate will possess strong leadership skills and deep technical expertise in insurance and operational risk management. Salary: £90,000 – £100,000 Location: London /Surrey (very flexible working available) The Company This company is a prominent player in the insurance sector, specialising in the GI sector. With a focus on innovation and growth, they are committed to providing excellent customer service and developing cutting-edge risk management strategies to stay ahead in a competitive market. The Role The Head of Risk position offers an exciting opportunity to lead the development of the Enterprise Risk Management Framework (ERMF) and work closely with senior stakeholders. This role combines strategic leadership with hands-on risk management, ensuring compliance with FCA regulations and fostering a culture of risk awareness across the organisation. Key Responsibilities of the Head of Risk: • Design and implement the company's risk strategy and ERMF, • Oversee risk registers, RCSAs, scenario analysis, and KRI dashboards, • Provide second-line oversight across key insurance and operational risk areas, • Ensure compliance with FCA regulations and support Board Risk Committee engagement, • Build and lead a risk team suited to the scale and ambition of the business Required knowledge and experience for the Head of Risk role: • Proven track record in a risk leadership role within insurance or financial services, • Experience in building and embedding risk frameworks in growing organisations, • Deep understanding of insurance and operational risk management, • Strong working knowledge of FCA regulatory framework, including Consumer Duty, • Excellent communication and influencing skills at senior management and board level If you are an experienced risk professional looking to make a significant impact in a dynamic insurance environment, apply now for this Head of Risk position and take your career to the next level. Applicants must be located and eligible to work in the UK without sponsorship. Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website. If you would like this job advertisement in an alternative format, please contact MERJE directly.

At Lockton, our success is driven by our people. As a Learning and Development Business Partner, you will be instrumental in shaping the professional growth of our Associates and enhancing organisational effectiveness. You will consult, design and deliver strategic initiatives that foster learning and talent development. You will lead organisational development projects that directly contribute to our commercial success and operational excellence. The Role: • Partner with the Head of HR and Senior business leaders, ensuring learning and development initiatives are aligned with key business priorities and long-term growth strategies, particularly sales growth and customer engagement, • Drive Business Performance: Design and implement L&OD programs that align with our strategic business objectives to enhance overall performance of our associates and our business., • Focus on Client-Centric Capabilities: Equip associates with the skills – technical and behavioural - and industry relevant knowledge to deliver exceptional client service and drive client satisfaction., • Empower Leadership: Develop and execute leadership development initiatives to build strong, agile leaders capable of driving commercial success and protecting our culture., • Global Scalable Solutions: Develop and implement scalable L&OD solutions that can be effectively applied across our global operations., • Foster Strategic Collaboration: Promote a culture of collaboration and innovation through effective knowledge sharing and teamwork., • Impact Measurement: Implement metrics to assess and enhance the impact of L&OD initiatives, ensuring they deliver commercial value., • Champion Diversity and Inclusion: Ensure our L&OD programs support our commitment to diversity, fostering an inclusive environment that enhances organisational capability. What We Offer: • A strategic role within a dynamic, growth-oriented company., • Opportunities to shape the future of Lockton by developing our greatest asset – our people., • A collaborative, innovative work environment that values diverse perspectives., • The chance to directly impact client satisfaction and business growth through enhanced associate capabilities and protecting our culture., • The ability to influence global operations with scalable development solutions. Qualifications/Qualities: • Proven experience in strategic L&OD roles, with a focus on driving commercial, client-focused, and global outcomes., • Strong leadership, strategic thinking, and communication skills., • Ability to align development initiatives with organizational goals and measure their impact., • 8-10+ years in a similar role, preferably within financial or professional services firms, • Experience of working in a large, commercially focused organisation, • Experience of working at all levels within a business to C-Suite, • Strong consultancy and programme design, delivery and impact measurement capabilities, • Excellent communication, facilitation and presentation skills (written and verbal), • Able to analyse data and generate actionable insights, • Highly effective in achieving results both with people and through people, communicating clearly, • Responsive when operating in a dynamic environment, adeptly adjusting to changing needs and priorities with a proactive and positive attitude, • Collaborate with HR and operational leaders to assess current and future skill needs, translating them into actionable learning interventions that drive business success and profitability, • Design, deliver, and evaluate high-impact learning programs that enhance employee engagement, leadership development, and career progression, • Utilize data and analytics to assess learning effectiveness, demonstrating return on investment and making data-driven recommendations for continuous improvement, • Serve as a trusted advisor on learning and development, change management, and talent strategies, ensuring that L&D initiatives support wider business transformation goals, • Foster a culture of continuous learning and development, embedding leadership and skills development into everyday business operations, • Drive digital learning adoption and innovative training methods to enhance accessibility and scalability of learning initiatives, • Champion diversity, equity, and inclusion in learning strategies, ensuring all employees have access to development opportunities

The role Our client, a leading investment firm located in London, UK is seeking an experienced HR advisor About the company A leading global investment firm has been supporting clients in building better financial futures for over 50 years. This success is rooted in collaboration and mutual support across its international teams. An opportunity is now available to join their Chief People Office (CPO) team and contribute to a purpose-driven environment. The organization places strong value on its people, ensuring their effective management and development through comprehensive human capital strategies. These include areas such as talent acquisition, talent development, compensation and benefits, and employee relations. The firm is known for its positive workplace culture and seeks individuals who align with its core values and behaviors. Summary of the role and key responsibilities • Creating data packs and supporting materials to consolidate key people information and provide analysis, as well as supporting the Senior HR Business Partners to run cyclical HR activities for Corporate Enablers such as talent reviews, the annual compensation review cycle and salary benchmarking exercise, and the quarterly promotion cycle., • Acting as the key point of contact for staff and line managers, to proactively deal with enquiries and resolve issues in a timely manner., • Assisting with employee relations issues through to resolution, engaging with managers to promptly address issues in a timely manner and contribute to and lead the HR components of change management and restructuring initiatives., • Working with the HRBP team to embed key Employee Experience Programmes, i.e. Feel Fidelity, our employee value proposition, support the Diversity and Inclusion agenda and assist in the preparation, communication and updates to management teams for the annual Feel Heard survey and track outputs and activities., • Working with the Head HR for Corporate Enablers supporting with ad-hoc information requests in support of the Chief People Officer, for example Exco reviews Key Requirements: • An eagerness to grow your knowledge and your career, • CIPD qualified or experience of working in HR, • Ability to communicate confidently and professionally with employees, managers and senior management, • Ability to interpret data and information to create reports and PowerPoint presentation, • Have a Customer Service focus and positive attitude; Solutions-oriented problem solver, • Can multi-task with good attention to detail and excellent organization skills., • Are a great team player with a strong sense of commitment to all team members., • Work efficiently, under pressure and meet deadlines while maintaining high confidentiality at all times., • Can work independently, show initiative and take full responsibility for completion of duties. How to apply If you are interested in discussing this role further, please apply for the position or contact Lucy Gorman at (Job code 54691). If you require any adjustments, accommodation, or additional support during the recruitment process, please do not hesitate to let us know. ___ to learn more about our commitments to accessible recruitment. Please note that only short-listed candidates will be contacted Privacy policy Personal data collected will be used for recruitment purposes only. By applying for this position, you consent to the collection, use, and disclosure of your personal data to Elliott Scott HR Recruitment Ltd. and all relevant third parties for the purpose of processing your application. Your personal data will be processed in accordance with our ___.

Senior Surveyor/Associate – Commercial Property Asset Management Location: Central London Salary: Competitive + Benefits + Very Strong Bonuses About My Client My client is a leading real estate consultancy with a strong international presence and a reputation for delivering outstanding property management services. Their portfolio includes assets across offices, industrial, and mixed-use sectors, with clients ranging from public sector pension funds to family offices, institutions, and high-net-worth individuals. High staff retention, consistent profitability, and a collaborative team culture have helped them build long-term relationships with some of the market’s most respected investors and developers. The Opportunity An exciting opportunity has arisen to join the Central London Property & Asset Management team. Based at their head office, you will manage a mixed portfolio of commercial assets across London and the South East, with a focus on two large and active public sector pension funds. • Initial responsibility: Management of a Public Sector Pension Fund (~£400–500m, circa 25 assets), with a strong asset management focus. Key Responsibilities • Lead the management of a diverse commercial portfolio (multi-let office, industrial, mixed-use) in London & the South East, • Oversee financial performance, facilities management, and specialist service teams (ESG, Procurement, CX, Data, Technology), • Deliver innovative, customer-focused management solutions that enhance asset value, • Ensure properties are clean, safe, secure, sustainable, and market competitive, • Drive ESG and carbon-reduction initiatives within the portfolio, • Represent my client at client meetings, maintaining strong relationships and trust, • Support junior colleagues and contribute to team growth About You My client is looking for a motivated property professional who can balance client service with commercial acumen. Essential: • MRICS qualified, • Experience managing multi-let assets (office, industrial, or mixed-use), • Strong leadership and people management skills, • Excellent client-facing ability, personable and collaborative, • Proven track record in asset management initiatives (lease renewals, rent reviews, etc.), • Ambitious with clear career progression aspirations, • Strong work ethic, with the ability to be office-based in London 4 days per week Why Join My Client? • Work with market-leading pension funds and high-profile clients, • Opportunity to shape strategy and add real value to complex assets, • High staff and client retention, a business that invests in people and relationships, • Market-leading bonuses, your endeavour will be rewarded, • A collaborative, progressive culture focused on holistic growth This is an excellent opportunity for an ambitious Surveyor/Senior Surveyor looking to take ownership of high-value portfolios, deliver tangible asset management outcomes, and join a progressive consultancy with a strong growth trajectory. Please give me a call to discuss (Sam) 07917 042 950. I am a specialist General Practice recruiter with over 9 years’ experience in the industry. If this role isn’t for you but you’d like to discuss your options, I’d love to hear from you.