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Please only apply if you have the full right to work in the UK, are available for full-time hours, and can attend a minimum of 3 days per week in person at our Ministry of Biscuiters, based in Colliers Wood, SW19 2JD. Join the magic at Biscuiteers Biscuiteers is the award-winning luxury gifting brand often called the NET-A-PORTER of biscuits. Since 2007, we’ve been hand-icing joy into every biscuit—around 3 million in 2025 alone. Alongside our thriving eCommerce business, we run a Notting Hill boutique and ‘School of Icing’ experiences, and partner with corporate and wholesale clients on bespoke creations. Guided by our values—Innovative, Collaborative, Entrepreneurial and Driven—we bring creativity, energy and results into everything we do. The Role: Digital Marketing Manager We’re looking for a hands-on, performance-driven Digital Marketing Manager to execute the paid media and CRM strategy. Working closely with the Head of Marketing, you’ll turn the strategy into high-quality campaigns, optimisation, and reporting. What you’ll do: Paid Media • Plan and manage Meta and Google Ads campaigns, • Lead full campaign setup, including:, • Audience development and segmentation, • Creative testing structure, • Campaign architecture and tracking implementation, • Conversion event setup and optimisation, • Allocate budgets and ensure accurate tracking and attribution, • Partner with creative teams to develop high-performing content, • Support testing across additional channels (e.g. OOH, print, radio) CRM & Lifecycle • Execute CRM across email, SMS, push, and print, • Build and optimise automated journeys (welcome, retention, loyalty), • Improve segmentation, personalisation, and repeat purchase, • Align CRM with paid media for full-funnel growth, • Support loyalty programme communications Reporting & Analysis • Produce clear dashboards and regular performance reports, • Track KPIs (ROAS, CPC, CPA, CVR), • Turn insights into actionable recommendations What you’ll bring: • 5+ years in performance/digital marketing (ideally retail), • Experience in a fast paced, entrepreneurial environment, ideally in Retail., • Strong hands-on experience with Meta & Google Ads, • CRM and lifecycle marketing expertise (e.g. Klaviyo, HubSpot), • Analytical, data-driven mindset with testing experience, • Confident managing budgets and presenting insights Why you’ll love it here: We’re a creative, fun-loving bunch who work hard, celebrate big, and genuinely care about each other and the planet. Here’s how we sweeten your working day: • Shopping – 35% staff discount on all our beautiful products, • Food – Daily breakfast provided to keep you fuelled, • Travel – Cycle to Work Scheme available, • Bring your friends – Staff referral scheme with up to £500 reward, • Birthday treats – A gift to celebrate your special day, • Social life – Annual staff party, Christmas lunch, and Biscuiteer Awards, • The Future – Automatic pension contributions with ethical fund options What our team says about us… “The business is at a really exciting juncture and there’s lots to get your teeth stuck into and lots of opportunity to develop.” “A good place to learn in a fun, energetic environment with a knowledgeable and passionate team.” “There are lots of great people within the business and collaboration happens cross departments.” “I love being part of a team where everyone I work alongside is deeply committed and genuinely enthusiastic about what they do.”

• Business: emap, • ___: AV Magazine, Packaging News, Electronics Weekly, Motor Trader, Independent Retail News and DFNI, • Base Location: Croydon, London, Hybrid, • Employment Type: Full-time, Permanent, • Salary: £24,000 – £27,000 DOE + Bonus Overall Purpose of the Role: The Marketing Executive will support the marketing team in executing marketing strategies and campaigns to drive audience engagement and lead generation for emap’s Emerald division. The role involves creating, implementing, reporting and continuously improving email marketing, social media marketing, web marketing and event marketing campaigns. It also involves creating copy and basic design assets and lead generation campaigns to promote the sales of our brands’ ad media packages. The ideal candidate will have experience in publishing, preferably B2B publishing, and will be adept at organising participation in trade fairs. Strong organisational skills are essential for managing personal tasks and coordinating the activities of a small team (with broad support from the Head of Marketing and Subscription Marketing Manager). This role covers the marketing of leading brands within the portfolio, which currently includes AV Magazine, Packaging News, Electronics Weekly, Motor Trader, Independent Retail News and DFNI. These titles are controlled circulation (free) subscriptions and as the Marketing Executive, you will be responsible for the growth in free subscriptions and engagement across the brands. The brand extensions include events and bespoke “client solutions”. You will work closely with the sponsorship team on the client solutions to provide marketing support. The mix includes webinars, reports, round tables, meetings, and some events. As the Marketing Executive you will create award-winning marketing campaigns to drive exponential growth in subscriber numbers, increase web engagement from subscribed and non-subscribed users, increase the share of subscribed traffic over overall traffic, increase reach, engagement and click-through from emails and social media. Retention of our existing subscriber base is an important part of this role. You will need creative flair and exceptional analytical skills to be able to determine which channels will yield the best returns. Titles in the portfolio can change depending on the needs of the business. Key responsibilities: • Develop and execute email marketing campaigns to engage and grow the audience., • Manage social media marketing efforts across various platforms., • Create compelling copy and basic design assets for marketing materials., • Plan and implement marketing and lead generation campaigns., • Coordinate and review the tasks of a small marketing team., • Organise and manage participation in trade fairs and industry events., • Monitor and analyse campaign performance to optimise results., • Collaborate with internal teams to ensure cohesive marketing strategies., • Drive subscriber acquisition, and engagement performance, • Measure and review performance within key ROI and KPI criteria to increase lead generation, conversion, and retention rates., • Create compelling, needs-based campaigns that articulate the value of our brands and the brand propositions, working within brand guidelines., • Use multi-channel media, including on and offline., • Ensure subscriptions are represented across all the relevant platforms: events – awards\conferences webpages\bespoke events., • Ensure promotional collateral is available at all key internal and external events., • Work with external agencies including PPC and design., • Use all relevant internal channels to cross-promote subscriptions and events., • Work within agreed customer metrics and KPI’s (opens, clicks, CPR, CPA etc.) to pro-actively manage the customer base., • Co-ordinate activity across multiple channels including email, web, print, events, and social media to ensure consistency of message., • Develop customer data builds, usage, and analytics to increase effective targeting, response/ conversion rates (an ability to interrogate date – segment, analyse)., • Use market intelligence and customer insight and analysis to increase understanding of our audiences and effectiveness of our campaigns., • Proven academic or accredited professional course covering all marketing areas, including a keen understanding of email, social, web, SEO, PPC marketing, content marketing, purchase behaviour, online user behaviour, online engagement behaviour, online user experience, lead generation, • Proven experience in email marketing and social media marketing., • Strong copywriting and basic design skills., • Experience in planning and executing marketing campaigns., • Background in publishing, with a preference for B2B publishing., • Experience in organising and managing participation in trade fairs., • Proficiency in marketing analytics and performance tracking tools., • Proven experience organising, monitoring and reviewing tasks and workload for self and others., • Proven track record in direct marketing., • Experience of working within a data-focused environment, ideally within publishing, where you will have gained experience in target-driven marketing., • Excellent verbal and written communication skills., • Strong analytical skills and use of excel/data packages, at an intermediate level., • Excellent understanding of database structure., • Understanding of web analytics (professional familiarity with Google Analytics 4 essential, including creating and editing complex reports and explorations)., • Campaign management and digital marketing experience in B2B., • Excellent organisational and time management skills., • Strong communication and interpersonal skills., • Ability to work independently and as part of a team., • Creative thinking and problem-solving abilities., • Attention to detail and a high level of accuracy., • Possess a great knowledge of online audience behaviours., • Creative and innovative mindset, striving for improvement and efficiency., • Proactive and self-motivated, • Adaptable and open to learning new skills., • Enthusiastic and passionate about marketing., • Ability to thrive in a fast-paced environment., • Strong work ethic and commitment to achieving goals., • Collaborative team player., • Analytical with the ability to read and interpret data., • Innovative and creative., • Extremely well organised with the ability to manage and prioritise a diverse workload effectively meeting tight deadlines. Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, event management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees’ career development, we have designed specialised programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days., • One additional day of annual leave per year- Celebration Day., • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office., • Continuous learning & development opportunities., • In-house Excellence Awards and other innovation projects., • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted, you will be contacted within 10 working days of your application

• Heartwood Collection Recruitment Manager We're now looking for an experienced and people-focused Recruitment Manager to join our Recruitment team and help attract exceptional talent across our growing business. This is a fantastic opportunity for someone who thrives in a fast-paced hospitality environment and enjoys building strong relationships, improving recruitment processes, and delivering an outstanding candidate experience. The role will be hybrid working from sites and some work from home, but you will also need to be commutable weekly to our Head Office, based in Teddington, Middlesex. Recruitment Manager - The Role Reporting to the Head of Recruitment, you'll play a key role in supporting the continued growth of the business by attracting, engaging, and hiring high-quality talent across Management and Chef roles. Working closely with Operations teams and Site Managers, you'll manage the end-to-end recruitment process across multiple sites, build strong talent pipelines, and support recruitment initiatives that help us continue to grow successfully. This role offers a great balance of strategic thinking and hands-on delivery within a collaborative and high-performing People Team. • What You'll Be DoingManaging end-to-end recruitment for Management and Chef vacancies across the Group, • Building proactive talent pipelines through sourcing, networking, referrals, advertising, and direct approaches, • Partnering closely with Operations teams to understand hiring priorities and succession opportunities, • Supporting Site Managers and Head Chefs with recruitment best practices and hiring guidance, • Managing and optimising recruitment systems and ATS usage across the business, • Monitoring recruitment activity, reporting on KPIs, and supporting continuous improvement initiatives, • Supporting employer branding activity and helping promote Heartwood Collection across social media and recruitment channels You'll ideally have: • Minimum of 2 years of experience in hospitality recruitment, preferably in-house, • Experience recruiting Management and/or Chef roles within a multi-site environment, • Strong stakeholder management and relationship-building skills, • A proactive and solutions-focused approach, • Experience managing multiple vacancies and priorities in a fast-paced environment, • Confidence using ATS platforms and recruitment systems, • Strong organisational and communication skills, • Competitive salary plus eligibility for Head Office bonus, • Laptop and Mobile Phone, • The Pantry - 100's of retailers and experience discounts through Reward Gateway, • 50% off food at all Heartwood Collection Sites, • Friends and Family discount of 20% off food at all Heartwood Collection Sites, • Discount room rates in our Inns, • Enhanced Maternity & Paternity package, • 25 days of holiday, • Additional holiday- option to buy an extra 5 days holiday per year, • A thoughtful gift to celebrate your birthday, • Employee Assistance Program with Hospitality Action, • Cycle to Work Scheme This is an exciting time to join a growing hospitality business with ambitious plans, a strong people culture, and genuine opportunities for development and progression. You'll be part of a supportive and collaborative team where your ideas, energy, and contributions will make a real impact.

We are looking for a high‑energy, hands‑on Marketing Executive to help bring our brand and marketing strategy to life. This role is about execution, turning strategy and direction into creative, well‑crafted marketing activity across digital, social and offline channels. Client Details Our client are an established and growing B2B business with a strong reputation in it's sector. Known for quality, detail, and long‑term client relationships, the company is now scaling and investing further in brand, marketing, and people. You'll be joining a collaborative team where ideas are encouraged, pace is valued, and there is real opportunity to grow as the business grows. Description Key Responsibilities Bring the marketing plan to life through consistent, high‑quality execution Create and deliver engaging content across digital, social and offline channels Apply and champion the brand across all touchpoints, ensuring consistency of tone and visual identity Manage and update the company website, keeping content current and on brand Own the day‑to‑day creation and publishing of social media content Design and produce digital and printed collateral to support sales and commercial activity Support the planning and delivery of events, exhibitions and brand activations Identify opportunities to improve, refresh or enhance marketing activity Manage multiple priorities, deadlines and outputs in a fast‑paced environment Support the Head of Marketing with research, insight and execution of strategic initiatives Profile Requirements Strong written and verbal communication skills Demonstrable experience using Adobe Creative Suite (InDesign, Illustrator, Photoshop, Premiere Pro, Lightroom) Experience creating digital and social content Understanding of budgets and working within cost parameters Organised, proactive and comfortable managing multiple projects Ideal Profile A hands‑on and energetic marketer who enjoys being busy and making things happen Naturally creative with the ability to generate and develop multiple ideas Bias towards action you prefer creating, testing and improving rather than waiting for perfection Comfortable working at pace and adapting when priorities shift Confident working under direction while taking ownership of delivery Open to feedback and keen to develop your skills Experience with photography, video, events or SEO is a plus, but not essential Job Offer What's on Offer Competitive salary (depending on experience) Free lunch provided Company benefits package Supportive, collaborative team environment Exposure to a wide range of marketing activity Clear opportunity to grow and develop within a scaling business The chance to help shape and strengthen a brand during an exciting growth phase If you are passionate about marketing and eager to make a difference in a scaling organisation, we encourage you to apply for the Marketing Executive position today

Head Of Marketing - Hospitality Retail Company - Croydon Areas - Up to 65k + Private Medical Care + Benefits Mon - Fri Our client are a fast-growing hospitality and retail company with a strong presence across London and the South East. Combining exceptional customer experiences with innovative retail concepts, we operate a portfolio of vibrant venues and consumer-focused brands that continue to expand. As we enter our next phase of growth, we are seeking an ambitious and commercially driven Head of Marketing to lead our brand strategy, customer engagement, and multi-channel marketing activity from our Croydon headquarters. The Role Reporting directly to senior leadership, the Head of Marketing will be responsible for developing and executing a high-impact marketing strategy that drives brand awareness, customer acquisition, footfall, and revenue growth across our hospitality and retail operations. This is a hands-on leadership role requiring both strategic vision and operational delivery. Key Responsibilities Develop and implement a comprehensive marketing strategy aligned with business growth objectives Lead brand positioning, campaign planning, and customer engagement initiatives Manage digital marketing activity including social media, paid advertising, SEO, email marketing, and content creation Connecting with their target audiences Drive local marketing campaigns to increase venue traffic and customer retention Marketing strategies to bring the brand forward Analyse customer insights, market trends, and campaign performance to optimise ROI Oversee PR, partnerships, events, and influencer collaborations Manage and mentor the marketing team and external agencies Work closely with operations, sales, and commercial teams to support business performance Control and manage the annual marketing budget About You Proven experience in a senior marketing role within hospitality, retail or consumer-facing sectors Strong understanding of both digital and traditional marketing channels Commercially focused with a track record of delivering measurable growth Excellent leadership, communication, and project management skills Creative thinker with strong analytical ability Experience managing multi-site or multi-brand marketing campaigns is highly desirable Passion for customer experience and brand development What They Offer Competitive salary and performance-based bonus Opportunity to shape and grow an exciting brand portfolio Career progression within a growing business Staff discounts and company perks Collaborative and entrepreneurial working environment Apply Now If you are a strategic marketer with a passion for hospitality and retail, we would love to hear from you. TPBN1_UKCT

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