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Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 – 17.00, Monday – Friday This is a great job for someone... We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you’ll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It’s just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We’re proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection’s purpose is all about “helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one”, counting on us to be there for them when they need it most. * You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work * You will possess the ability to work within a close knit team as well as under your own autonomy * You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business * Supporting change in the business and raising suggestions for improvement Skills and experience we’re looking for * Experience in administration * Strong communication skills, via email and telephone * Ability to manage change of priorities and can organize and manage own workload * Approachable team member, able to easily build rapport with others * Excellent skills with Microsoft applications (especially Excel) What you’ll get for this role Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary of £25,400 based on 35 hours a week * Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga (___).

About Us DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture. We are proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments. Role Overview The Systems & Application Support Specialist is responsible for delivering high-quality first and second-line support across DaVita UK, with a strong focus on the organisation’s clinical and healthcare applications alongside standard business applications and core IT infrastructure. This role supports end users with technical issues, application troubleshooting, onboarding/outboarding processes, and ongoing improvements to system performance and reliability. The Specialist will work closely with the IT Manager and an external IT support partner to ensure seamless support operations, effective ticket handling, and alignment with enterprise IT standards. A key aspect of the role is the management and optimisation of DaVita UK’s application stack, including EMR platforms, healthcare-specific tools, SSO integrations, and associated workflows. The Specialist will also contribute to IT projects, cybersecurity initiatives, and continuous improvement activities across the organisation. Key Responsibilities End-User Support • Provide first and second-line support for all internal users across hardware, software, EMR platforms, and healthcare applications., • Monitor, triage, and coordinate support tickets with the external IT partner to ensure timely resolution in line with SLAs., • Escalate issues as needed to minimise operational disruption and maintain business continuity., • Deliver a high standard of customer service across all interactions. Application & System Support • Provide technical support for EMR systems, clinical applications, and business software., • Troubleshoot application issues, identify root causes, and implement corrective measures., • Perform routine maintenance, updates, and configurations across systems and applications., • Monitor system performance and proactively address emerging issues. User Onboarding, Offboarding & Induction • Manage user account creation, modification, and deactivation across systems, applications, and SSO environments., • Prepare and configure user devices, application access, and network permissions., • Conduct IT inductions for new employees, ensuring understanding of essential tools and security protocols., • Complete exit procedures ensuring secure access removal and compliance with data policies. IT Training & User Enablement • Deliver basic IT training to improve user independence with applications and systems., • Provide one-to-one or group training sessions for new systems or software rollouts., • Create user guides or reference materials where required. Collaboration with IT Manager & External IT Partner • Align support priorities, processes, and improvement initiatives with the IT Manager., • Serve as the primary contact for escalations and application-related inquiries with the external IT provider., • Assist in implementing new technologies, ensuring alignment with security, compliance, and operational standards. Participation in IT & Application Projects • Support the planning, execution, and delivery of IT and application-related projects, including EMR enhancements, integrations, and migrations., • Assist with evaluating new technologies, application solutions, or feature updates., • Work cross-functionally to ensure project outcomes meet organisational needs. Data Privacy, Security & Continuous Improvement • Maintain and enforce data protection, security practices, and access controls across all systems., • Participate in security audits, assessments, and improvement initiatives., • Support backup, recovery, and business continuity processes., • Help refine IT processes and documentation to drive efficiency and consistency. Cybersecurity & Compliance • Support cybersecurity initiatives, especially those relating to application access, SSO, MFA, and EMR data protection., • Assist with maintaining Cyber Essentials certification., • Coordinate with internal and external partners on vulnerability remediation and penetration testing activities. Alignment with Enterprise Standards • Ensure all systems, applications, and support activities align with DaVita corporate IT policies and standards., • Collaborate with global teams to implement enterprise-wide updates, security measures, and application integrations. Inventory & Asset Management • Maintain accurate records of IT assets, including hardware, software licenses, and application accounts., • Support procurement processes for new hardware, software, or subscriptions. Required Qualifications • Bachelor’s degree in Information Technology, Computer Science, or equivalent professional experience., • 4+ years’ experience in IT support or application support roles., • Experience supporting EMR systems or healthcare-related applications., • Proficiency in Windows, MacOS, and common enterprise software environments., • Understanding of networking fundamentals (TCP/IP, VLANs, Wi-Fi, firewalls)., • Experience with SSO technologies (e.g., Azure AD, Okta, ADFS)., • Strong analytical and troubleshooting skills., • Excellent communication skills for supporting users and collaborating with vendors., • Familiarity with user access management, onboarding and offboarding processes. Preferred Skills • Prior experience supporting clinical or healthcare information systems, including Electronic Medical Records (EMR/EHR) platforms., • Knowledge of cloud services (Azure, AWS)., • Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate., • Experience working with external IT service providers., • Knowledge of Cyber Essentials frameworks and penetration testing processes. Personal Attributes • Strong customer service mindset and empathetic communication style., • Highly organised with strong time management skills., • Proactive problem solver able to anticipate and address issues early., • Commitment to data privacy, security, and compliance., • Ability to work independently and collaboratively with team members and partners., • Adaptable, resourceful, and eager to support continuous improvement. What can you expect when you join? • Competitive Salary, • Company Pension Scheme, • 35 days' paid leave per annum, including bank holidays, • Life Assurance to 3 times annual salary, • Retail discount scheme membership, • Free onsite parking, • A commitment to your training and development, • A "community first, company second" culture based on Core Values that really matter, • An exciting, collaborative and driven multinational environment, • Live our mission: To be the Provider, Partner, and Employer of Choice, • Dedication, above all, to caring for our patients and teammates

Support elite performance with exceptional care. The Health Partners Europe Group (HPE, Sempris and Formis) operate at the heart of elite and professional sport across the UK. For over thirty years, Health Partners has developed and maintained a comprehensive, unified ecosystem covering healthcare, performance and risk governance. Through three closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and over 75 sporting disciplines (Health Partners), alongside the provision of specialist indemnity insurance for sports medics (Sempris) and the data driven performance management of elite athletes (FORMIS). Our clients include Premier League Football Clubs, National Governing Bodies, National squads, academy, youth and disability players. We facilitate the medical care of more than 97% of all professional football players across the 92 clubs in the Premier League and English Football League. We are trusted by some of the largest sporting organisations in the world for our discretion, governance, and ability to build and maintain complex healthcare systems. The group continues to grow and we are looking for Client Engagement & Project Administration Executive – Sports Health & Performance Software Location Sutton (Full Time, Office-Based) • Primary base: Health Partners Offices, Sutton, • Regular travel to London offices, • Occasional travel to client sites or company offices as required Reporting Line Reports to: International Client Manager Key Relationships • Software Developers, • Client Managers, • Project Lead, • External Clients Company Overview FORMIS is a leading international provider of medical and performance record software for elite sports teams. Our platform supports professional clubs, national teams, and performance-driven organisations by enabling them to track, analyse, and optimise athlete performance and wellbeing. We pride ourselves on delivering high-quality software, client support, and continuous product innovation. Role Overview The Client Engagement & Project Administration Executive plays a key frontline role in delivering outstanding client support and coordinating project activity. Working closely with the International Client & Project Lead, this position combines customer service, training delivery, project administration, software testing, and operational support. A critical element of the role is gathering, analysing, and translating client feedback into actionable insights that inform ongoing software development and product improvement. The role also involves system testing, bug reporting, client training, and live support via the help desk. This is a structured, office-based role with regular working hours in Sutton, supported by occasional travel depending on client and project requirements. Key Responsibilities Client Support & Engagement • Provide responsive client support via live chat (Crisp), email, and occasional phone calls, • Maintain accurate records of client communications and requests within CRM systems, • Build and maintain strong working relationships with sports clubs, national teams, and performance organisations, • Support clients with performance data management, reporting, and analytics, • Deliver bespoke client reports using integrated dashboards and analytical tools, • Collaborate with the development team to resolve issues and improve system functionality Software Testing & Product Feedback • Test system updates and new features prior to release, • Log bugs and development requests using Trello, • Gather, interpret, and document client feedback, • Contribute insights directly into product development roadmaps Training & Product Familiarisation • Deliver face-to-face, remote, and on-demand training for new and existing users, • Create and maintain user support documentation and training materials, • Stay informed on developments in elite sports science, performance analysis, and data analytics Project Coordination & Internal Collaboration • Support the International Client & Project Lead with project planning and coordination, • Assist with sprint planning and software update rollouts, • Use Trello and Pumble for task tracking and internal communication, • Maintain accurate client and operational data within Capsule CRM Business Development & Marketing Support • Assist with client engagement initiatives and promotional activities, • Support relationship development with new and existing clients Regulatory Compliance & Confidentiality • Ensure full compliance with GDPR and data protection regulations, • Handle sensitive medical and performance data in line with governance policies, • Participate in mandatory compliance and data privacy training Administration & Operational Support • Provide day-to-day administrative and operational support, • Assist with contract administration, invoicing, and documentation, • Remain flexible and proactive as responsibilities evolve with business needs Professional Development • Participate in ongoing training and professional development, • Attend regular performance reviews with senior management, • Engage in relevant formal education or certification opportunities

Ready to find the right role for you? Salary - Up to £58,000 plus Veolia benefits including generous bonus scheme and car/cash allowance Location - London (Kings Cross) or Staffordshire with hybrid working offered Are you an experienced pensions professional ready to lead exciting projects and drive continuous improvement for an organisation committed to Ecological Transformation? When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: • Access to our enhanced company pension scheme, • 25 days holiday with opportunity to purchase additional holiday, • Discounts on a range of well known retailers and such things as groceries, • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to, • 24 hour access to a virtual GP, 365 days a year, for you and family members in your household, • One paid days leave every year to volunteer and support your community, • Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Are you a pensions expert who thrives on solving complex challenges? Veolia is seeking a Pensions Technical Lead to become our go-to subject matter expert across our diverse portfolio of pension arrangements. If you're passionate about pensions, love diving into technical complexities, and want to make a real impact, this role is for you. You will: Lead the Technical Charge - Serve as our senior technical expert on DB, DC Master Trust, and LGPS schemes and resolve complex member queries, leading investigations into complaints and IDRPs. Interpret scheme rules, trust deeds, and regulatory requirements with precision and keep ahead of legislative changes and ensure compliance across all schemes. Build Relationships That Matter - work closely with Trustees, actuaries, administrators, and legal advisers; mentor and develop junior team members, sharing your expertise and act as the escalation point for complex queries from across the business. Drive Strategic Projects - Lead technical workstreams for scheme closures, mergers, and benefit changes; support actuarial valuations and funding strategies. Champion process improvements and automation opportunities, and develop technical procedures, guidance notes, and training materials What we're looking for: Essential: • Deep technical knowledge of pensions governance and regulations, with experience with Trustee and Company technical requirements, • Proven project management skills, with intermediate Excel/Google Sheets proficiency, • Outstanding communication and interpersonal abilities; an agile team player who can manage multiple priorities, • Self-motivated with excellent organisational skills, • A strategic thinker who leads by example, you will be a tenacious problem-solver with attention to detail, • A natural mentor who loves sharing knowledge Desirable: • Graduate qualification, • PMI, RPC, QPA, or PMI Trustee Certificate, • Experience with PensionsPal or Workday, • TPR Trustee Toolkit completion If you feel that you'd be a great fit for this role and Veolia then we'd like to find out more about you. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.PandoLogic. Keywords: Retirement Specialist, Location: Croydon, ENG - CR0 5QL

Operations Manager We have a fantastic opportunity for an experience Operations Manager with a high attention to detail and solid experience of ISO27001 to assist with ISO standards to ensure compliance and prepare for ongoing certification. Strong Process development and improvement experience is essential for this position The Operations Manager is a crucial figure within the organisation. Dealing with stakeholders across the business, the Operations Manager ensures that the organisation runs smoothly, with all aspects of the business being dealt with as efficiently as possible. Location: New Malden, KT3 Hours: Full-time (37.5 hours) Salary: £35,000 - £40,000 + Benefits and 3 Volunteering days per year What does this entail? It requires someone who displays exemplary attention to detail and a drive to deliver but is also empathetic and understands that our business is about our people. This requires the individual to wear multiple hats and juggle competing priorities, all while remaining calm and maintaining a sense of humour. Experience in a fast-paced SME will be hugely beneficial. It is a challenging and rewarding role for someone who is looking to make an impact in a growing business. Key responsibilities • Process development and improvement., • Ensure the project management system reflects the needs of the business and is amended as required., • Assist with ISO standards (9001/14001/27001), ensure compliance and prepare for ongoing certification., • Monitor, manage, and report on company NPS score., • Attend departmental meetings to ensure compliance and address issues., • Update and monitor reports ensuring accuracy and highlighting potential issues., • Monitor and ensure tasks are carried out in a timely manner., • Work with external stakeholders (e,g, clients, lawyers, government agencies) to ensure compliance and pass on actions to internal contacts., • Complete sales operations tasks, • Manage supplier/client documentation and negotiate terms where appropriate., • Monitor inboxes and ensure any actions are delegated to the relevant parties., • Monitor client feedback and ensure the appropriate steps are taken to address issues., • Manage the AdobeSign account to ensure effective use., • Proofreading documents to ensure accuracy., • Manage all aspects of the office (e.g. recycling, office sundries and cleaning)., • Order gifts for clients/colleagues as required.

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for a Ecommerce Merchandiser role to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Responsible for maintaining the e-commerce platform. This includes front-end (user interface) and supporting back-end (server-side) development to include intuitive navigation, and ensuring a seamless shopping experience. KEY RESPONSIBILITIES • Overseeing the Curation and maintenance of APAC -Japan locale product listings to enhance user experience and drive sales., • Create, maintain and deploy guidelines for Japan partners to follow online catalogues and developing range plans that align with seasonal campaigns and evergreen offerings., • Support Japan website operative teams with troubleshooting or training resource for efficiency - adhering to best practice and compliance., • Overseeing a comprehensive online calendar that includes seasonal launches, promotions, exclusive collaborations, sale activities. Synchronising efforts with internal teams and Japan partners., • Analysing market trends and consumer behaviour to inform merchandising strategies., • Supporting back-end development and website refinement in collaboration with systems integration (SI) teams to improve overall site performance., • Understanding key metrics and generating insights to apply actionable initiatives for improvement and drive revenue growth for APAC - Japan website operations., • Reporting on performance metrics and online sales to inform business decisions., • Collaborating with the internal commercial teams to coordinate and execute promotional campaigns with our Japan partners and third party stakeholders., • Keep abreast of all localised online activities and developments impacting sales online., • Analyse stock levels and coordinate with inventory Japan teams to ensure availability of products., • Enhancing the UI/UX customer journey to facilitate seamless navigation and boost conversion rates and all key metrics for online success., • Any other ad hoc tasks required. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS • Minimum of 5 years of experience in merchandising., • Proficiency with Salesforce Commerce Cloud (SFCC)., • Strong knowledge of web development technologies, including HTML, CSS, and XML., • Experience with AP systems., • Advanced skills in Microsoft Excel for data management and reporting., • Expertise in data reporting, analysis, and interpretation., • Familiarity with UI/UX principles and best practices to enhance user experience., • Japanese (Mandatory)/ Chinese (Mandatory)/ English (Mandatory) BENEFITS • Staff discounts, • Training, • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.), • Perkbox membership: access to a wide range of perks, discounts, and wellness resources, • Cycle to work scheme, • Generous annual leave allowance, • Pension Scheme, • Opportunity to develop new skills and progress in your career, • Opportunity to work for a company that cares and believes in its people and the environment Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this ___

• HSE Engineer, • South West London Office - London/Surrey border, • Competitive Salary Package OR Long term contract option available, • 12+ month contract | 37.5 hours per week, • Hybrid working arrangement for office and home working Ceto Talent is partnering with a leading EPC contractor delivering large-scale, complex offshore energy projects. This role sits at the heart of health safety engineering for major offshore and carbon capture developments. As a Health Safety Engineering (HSE) Engineer, you will join a seven-person project team responsible for the development, implementation and monitoring of the project safety management system. The position is heavily focused on health safety engineering across the BP NEP / NZT Carbon Capture Project, with further opportunities on future offshore energy work. This is a hands-on health safety engineering role, offering exposure to high-value projects and the chance to deepen your technical expertise in HSE and safety engineering within the offshore sector. What You’ll Be Doing • Delivering health safety engineering support across all phases of the project, • Subcontractor management and evaluation, including ownership of the Supplier Document Register from a health safety engineering perspective, • Developing and maintaining HSE and health safety engineering project deliverables, • Leading project risk management processes as part of the wider health safety engineering function, • Facilitating HSE and health safety engineering readiness reviews, • Managing HSE contract administration with a strong focus on safety engineering requirements, • Ensuring compliance with contractual, regulatory and health safety engineering standards, • Planning and conducting internal HSE and health safety engineering audits, • Leading incident investigations and supporting continuous improvement in health safety engineering performance, • Maintaining and coordinating the Country Emergency Response Team from a health safety engineering standpoint What We’re Looking For • Degree-level qualification, ideally aligned with engineering, plus a recognised HSE qualification such as NEBOSH, • Experience working in health safety engineering within an offshore construction environment, ideally for an IMCA-approved contractor, • Auditor and investigation certification relevant to health safety engineering, • Strong working knowledge of IOGP and IMCA standards applied through health safety engineering frameworks, • Candidates already based in the UK Why Join? • Opportunity to work in a dedicated health safety engineering role on complex offshore energy and carbon capture projects, • Permanent or long-term contract options available, • Be part of a business recognised for high standards in health safety engineering and offshore project delivery If you're interested to find out more, please reach out to Jasmine at Ceto Talent for more information or apply now, and your details will be reviewed for consideration. Offshore construction | offshore installation | subsea construction | offshore engineering | marine construction | oil and gas | upstream oil and gas | offshore drilling | subsea engineering | SURF | pipelines and umbilicals | offshore platforms | brownfield projects | greenfield projects | EPC | EPCI | heavy lift | marine operations | offshore wind | renewables | offshore renewables | wind farm installation | foundations installation | cable laying | subsea cables | floating wind | decommissioning | project management | HSE | vessel operations | installation vessels | jack-up vessels | FPSO | FSO | subsea tie-ins | commissioning

QA Officer I’m delighted to be partnered with one of my longest standing clients and working exclusively to help secure an experienced QA Officer to support their operational activities. As one of the world’s leading brands in their product area for over a century, they are a global business that offers a truly family feel to the working environment. As a QA Officer in a small set up, you will play a key role in a dynamic team with a focus on operational activities in the manufacturing area. Key duties will include taking on batch review and supporting continuous improvement in the manufacturing and warehouse environments. As well as writing/modifying SOPs, you will be involved in deviation and CAPA process oversight and will also review site training requirements. This is a highly varied position and needs someone that can be versatile and manage competing workloads. Being experienced in conducting investigations and conducting root cause analyses will be key. The business has a track record of developing individuals and there are always opportunities to learn and gain exposure. Experience: • Previous experience in a QA position within a pharmaceutical, healthcare or food setting, • Working experience of GMP, • Operational Quality Assurance experience including batch review/release, • Experience in Root Cause Analysis and conducting investiagtions, • Exposure to handling complaints processes, • Lifecycle experience of deviations, CAPAs and change controls, • Strong stakeholder management skills Please apply below or contact Mark Bux-Ryan for further information quality, assurance, QA, documentation, officer, specialist, executive, administrator, good, manufacturing, practice, GMP, GLP, audit, SOP, training, complaints, batch, review, release, CAPA, deviation, change, control, RCA, root, cause, analysis, investigations

Main Purpose: To lead a large and diverse security team across all sites within the Client’s iconic estate, from the world-class sporting venue with private members’ tennis club, to the outer sites encompassing community sports facilities and locations for Pre-Championships. The successful candidate will bring energy, enthusiasm and integrity to the role. The Security Contract Manager is responsible for the strategic management, performance, and governance of all contracted security services at AELTC. The role ensures that security services meet the Club’s operational, safety, and reputational requirements throughout the year, with particular focus on delivering world-class security during The Championships. Key responsibilities and accountabilities: Contract & Supplier Management • Manage the AELTC contract in its entirety, ensuring delivery aligns with contractual obligations, KPIs, SLAs, and AELTC standards., • Act as the primary point of contact between AELTC and KSL., • Lead contract reviews, tender processes, and procurement exercises in collaboration with Directors., • Monitor supplier compliance with licensing, accreditation, insurance, and statutory requirements (e.g. SIA). Operational Oversight • Oversee the planning and delivery of contracted security services across the Wimbledon site and other AELTC locations., • Ensure adequate staffing levels, skill mix, and deployment models are in place year-round and during peak operations., • Work closely with internal stakeholders to ensure security provision supports event operations, member experience, and business continuity. Performance & Quality Assurance • Develop and monitor performance metrics, conducting audits, inspections, and reviews to ensure continuous improvement., • Address underperformance swiftly, implementing corrective action plans where required., • Ensure incident reporting, escalation, and post-incident reviews are completed to a high standard. Risk, Compliance & Governance • Ensure all contracted security activity complies with relevant legislation, industry best practice, and AELTC policies., • Conduct risk assessments, crowd management planning, and emergency preparedness., • Contribute to Safety Advisory Group (SAG) engagement and liaison with external agencies as required. Stakeholder & Event Management • Build strong working relationships with internal departments, emergency services, local authorities, and external partners., • Play a key role in planning and delivering security for The Championships and other major events., • Provide expert advice on contracted security capabilities and emerging risks. Budget & Commercial Management • Manage security contract budgets, ensuring value for money and cost control., • Support forecasting, invoicing validation, and financial reporting. Person Specification: Essential Criteria • Valid SIA License, • Good understanding of compliance requirements (SIA, GDPR, Health & Safety, employment law)., • Proven experience in security contract or supplier management within a complex, high-profile environment 5+ years., • Strong understanding of security operations, guarding services, and regulatory requirements., • Experience managing suppliers against KPIs and SLAs., • Excellent stakeholder management and communication skills., • Ability to work under pressure in fast-paced, time-critical environments., • Strong organisational and problem-solving skills. Desirable Criteria • Experience in major events, sport, or large-scale venues., • Knowledge of crowd safety, event security planning, and emergency management., • Familiarity with public-sector-style procurement or formal tender processes., • Relevant security qualifications or professional memberships. Application closing date: 02/01/2026

Support elite performance with exceptional care. The Health Partners Europe Group (HPE, Sempris and Formis) operate at the heart of elite and professional sport across the UK. For over thirty years, Health Partners has developed and maintained a comprehensive, unified ecosystem covering healthcare, performance and risk governance. Through three closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and over 75 sporting disciplines (Health Partners), alongside the provision of specialist indemnity insurance for sports medics (Sempris) and the data driven performance management of elite athletes (FORMIS). Our clients include Premier League Football Clubs, National Governing Bodies, National squads, academy, youth and disability players. We facilitate the medical care of more than 97% of all professional football players across the 92 clubs in the Premier League and English Football League. We are trusted by some of the largest sporting organisations in the world for our discretion, governance, and ability to build and maintain complex healthcare systems. The group continues to grow and we are looking for Client Engagement & Project Administration Executive – Sports Health & Performance Software Location Sutton (Full Time, Office-Based) • Primary base: Health Partners Offices, Sutton, • Regular travel to London offices, • Occasional travel to client sites or company offices as required Reporting Line Reports to: International Client Manager Key Relationships • Software Developers, • Client Managers, • Project Lead, • External Clients Company Overview FORMIS is a leading international provider of medical and performance record software for elite sports teams. Our platform supports professional clubs, national teams, and performance-driven organisations by enabling them to track, analyse, and optimise athlete performance and wellbeing. We pride ourselves on delivering high-quality software, client support, and continuous product innovation. Role Overview The Client Engagement & Project Administration Executive plays a key frontline role in delivering outstanding client support and coordinating project activity. Working closely with the International Client & Project Lead, this position combines customer service, training delivery, project administration, software testing, and operational support. A critical element of the role is gathering, analysing, and translating client feedback into actionable insights that inform ongoing software development and product improvement. The role also involves system testing, bug reporting, client training, and live support via the help desk. This is a structured, office-based role with regular working hours in Sutton, supported by occasional travel depending on client and project requirements. Key Responsibilities Client Support & Engagement • Provide responsive client support via live chat (Crisp), email, and occasional phone calls, • Maintain accurate records of client communications and requests within CRM systems, • Build and maintain strong working relationships with sports clubs, national teams, and performance organisations, • Support clients with performance data management, reporting, and analytics, • Deliver bespoke client reports using integrated dashboards and analytical tools, • Collaborate with the development team to resolve issues and improve system functionality Software Testing & Product Feedback • Test system updates and new features prior to release, • Log bugs and development requests using Trello, • Gather, interpret, and document client feedback, • Contribute insights directly into product development roadmaps Training & Product Familiarisation • Deliver face-to-face, remote, and on-demand training for new and existing users, • Create and maintain user support documentation and training materials, • Stay informed on developments in elite sports science, performance analysis, and data analytics Project Coordination & Internal Collaboration • Support the International Client & Project Lead with project planning and coordination, • Assist with sprint planning and software update rollouts, • Use Trello and Pumble for task tracking and internal communication, • Maintain accurate client and operational data within Capsule CRM Business Development & Marketing Support • Assist with client engagement initiatives and promotional activities, • Support relationship development with new and existing clients Regulatory Compliance & Confidentiality • Ensure full compliance with GDPR and data protection regulations, • Handle sensitive medical and performance data in line with governance policies, • Participate in mandatory compliance and data privacy training Administration & Operational Support • Provide day-to-day administrative and operational support, • Assist with contract administration, invoicing, and documentation, • Remain flexible and proactive as responsibilities evolve with business needs Professional Development • Participate in ongoing training and professional development, • Attend regular performance reviews with senior management, • Engage in relevant formal education or certification opportunities

Services Manager – Dermatology & ENT £48,000 + Performance Bonus Hybrid – Croydon Head Office Full-Time, Permanent Are you a strategic operations leader with a passion for improving NHS community services? Do you thrive in fast-paced, evolving healthcare environments where you can take full ownership of service performance and transformation? We’re working with a highly innovative, rapidly growing healthcare provider delivering NHS community services across London and surrounding counties. With an expanding footprint and a focus on ENT and Dermatology services, they are seeking a talented Services Manager to oversee the end-to-end operational delivery. This is a brand-new position giving you the chance to shape the role, establish best practice, and influence real change in a business that values performance, collaboration, and compassion in equal measure. You'll report directly to the COO and play a key part in leading multidisciplinary teams, delivering outstanding patient care, and driving financial and operational success. Key Responsibilities: • Oversee day-to-day service delivery for ENT and Dermatology clinics across multiple locations, • Take full ownership of the “referral to discharge” pathway, ensuring seamless, compliant patient journeys, • Lead service optimisation across clinical capacity, workforce planning, appointment management, and clinic resourcing, • Manage operational performance to meet KPIs, NHS service levels, and contractual obligations, • Lead a team of clinical and non-clinical professionals, • Track and analyse key performance data to identify trends, risks, and service improvement opportunities, • Maximise referrals and ensure clinical capacity meets demand, working with clinicians and commissioners, • Manage the full P&L of assigned services and monitor financial performance closely, • Build and maintain strong working relationships with commissioners, local authorities, and clinic partners, • Actively contribute to organisational change initiatives and quality improvement projects, • Ensure full compliance with CQC, NHS, and internal regulatory frameworks Ideal Candidate Profile: • Degree; ideally in Business Administration, Healthcare Management or a relevant field, • Proven experience managing healthcare services, • Strong leadership skills with the ability to manage both direct and matrix teams, • Background in owning P&L and operational budgets, • Stakeholder engagement experience, • Familiar with pathway design, waitlist management, and performance monitoring, • Adaptable, friendly, and capable of thriving in a high-growth, change-led environment, • Practice Managers or Operations Leads ready for a step up are also encouraged to apply What’s On Offer: • Hybrid working – typically 3 days in-office, • Up to £48,000 basic salary, • Quarterly bonus of £1,000 for hitting operational profit targets, • Annual bonus of £1,000 if yearly service targets are achieved, • Overachievement bonus – £250 for every £20,000 above annual budget, • 37.5-hour week, Monday–Friday; 9am–5pm, • Paid travel expenses to regional clinic sites, • A genuinely autonomous leadership role with strong internal support and cross-functional collaboration Interested? To apply or find out more, contact Tom Fitch on 02393 874295 or 07919 008757, or email your CV to

Commercial Supply Chain Manager Duration: 12 months Location: Hook (2-3 days per week in the office) Pay rate: £42 per hour PAYE Company car allowance The Commercial Cluster Supply Chain Leader is a partner in the supply chain organization, responsible for leading the Commercial Affiliate Supply Chain teams, collaborating with key stakeholders to ensure accuracy of demand planning, replenishment and inventory management for the Commercial team(s) in their area. The Commercial Cluster Supply Chain Leader is also responsible for ensuring that business processes in the Commercial Areas/Affiliates under their responsibility are executed properly. Key Objectives/Responsibilities: • Accountable for execution of applicable cluster/affiliate S&OP meetings to drive alignment between key stakeholders around demand management, product supply, and inventory levels; includes development of S&OP process (as needed), promotion of S&OP and its tools crossfunctionally, and ensuring consensus forecasts; manage supply escalations appropriately, • Maintains working knowledge of end-to-end supply chain components including demand management, replenishment, inventory management, promotional planning, logistics operations, and seasonal planning, • Report out on globally-driven KPIs for their affiliate and develop any additional metrics needed to support the performance of the affiliate, • Participate in product launch activities including geoexpansion launch calls, ensuring accurate forecasts for launches, and tracking sales vs forecast for initial 6-12 months post launch in order to provide recommendations for inventory strategy shifts, • Communicate issues back to International Supply Chain Team and key stakeholders to determine methodology for resolution - project, six sigma effort, etc. to promote a culture of continuous improvement, • Develop, train and coach supply chain professionals; drive engagement and collaboration; complete performance management cycle for all team members Qualifications & Skills • Understanding of SAP and other Supply Chain systems/tools, especially around Demand and Replenishment processes, • Knowledge of Supply Chain concepts, tools and business processes, • Degree in Supply Chain Management (alternatively, CPIM certified or in progress) or applicable experience, • 3+ year’s experience in the Pharmaceutical, Veterinary or Consumer Goods industry, • Strong business/financial acumen and analytical/problem-solving skills Additional Preferences • Demonstrated learning agility, • Negotiation skills and expertise, • Experience interfacing with various manufacturing functional groups, such as production, logistics, quality control, quality assurance, and technical services, • Travel required (% of time): Local UK travel only

Planet Pharma are currently partnered with a global animal health company and we are actively seeking a Commercial Supply Chain Manager to join the business in Hampshire. Key Responsibilities: • Lead demand planning and forecasting for assigned markets/products, ensuring accurate, data-driven projections aligned with commercial goals., • Manage inventory levels to ensure product availability while minimizing excess and obsolescence., • Coordinate S&OP (Sales & Operations Planning) processes, driving alignment between sales, marketing, finance, and supply chain teams., • Act as the key supply chain partner for commercial teams, supporting product launches, promotions, and sales initiatives., • Monitor supply performance and proactively address risks, shortages, delays, or capacity constraints., • Analyze sales trends, market demand, and supply data to recommend adjustments to inventory or replenishment strategies., • Collaborate with manufacturing, logistics, and global supply chain teams to ensure efficient product flow from production to customers., • Support product launch planning, ensuring accurate launch forecasts, readiness, and post-launch performance tracking., • Develop and report supply chain KPIs, including forecast accuracy, service levels, and inventory performance., • Drive continuous improvement by identifying process gaps and implementing solutions to increase efficiency and accuracy., • Manage relationships with internal and external stakeholders, including commercial leaders, distributors, logistics partners, and operations teams. Key Requirements: • 3+ years Pharma experience About Planet Pharma: Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Please click ‘apply’ or contact Harry Banks at Planet Pharma for more information: E:

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The purpose of this newly created role in the LAB Operations Team is to create a ‘great place to work’ for our London employees and visiting clients to our office. The London office is a flagship office in our LAB (London, Amsterdam, Brussels) system, being the largest office, and the focus needs to be on creating and maintaining a ‘hub’ and thriving center, not only for our London-based employees but also for visiting employees from Amsterdam and Brussels; a destination place to work. The Facilities & Operations Senior Manager will be responsible for leading the delivery and optimization of a portfolio of best-in-class services and facilities at the local level, that cater for local requirements, and ensure parity with other LAB offices, creating a high-quality experience for the system as whole and encouraging inter-LAB mobility. You will work closely both with the Office Leader for London and local HR & Operations leadership, to support the delivery of their local goals for the office environment, and employee experience, the LAB Operations Senior Director and the rest of the LAB Operations Leadership Team, to deliver LAB-wide projects and improvements for the benefit of all offices. *Your responsibilities will include: * • Lead and execute the delivery of all local services and facilities, including Reception, Catering, Cleaning, M&E, Logistics, • Oversee in-house teams, all London vendor contracts and on-site vendor teams, day-to-day, ensuring SLAs and KPIs are adhered to and the highest levels of service delivery, coaching where required to improve performance, • Continuously look to improve the local office environment, local services and facilities, and employee / visiting client experiences – work in partnership with the Director, Operational Excellence on local/LAB-wide operational improvements., • Exercise sound commercial judgment and effectively track and manage all services within agreed Opex budgets, also local Capex project budgets – liaising with and conducting regular budget reconciliation meetings with local and LAB-Finance teams where required., • HS&E lead and responsible person on-site (internal mandatory training, risk assessment, DSE’s, Accident and near miss investigation) as supported by H&S consultants and Compliance / Auditing., • Active member of the Incident Response Team, regularly updating IRT documentation and organizing the bi-annual table-top exercises, to ensure systems and processes are robust and well maintained., • Oversee the delivery of front of house / reception services to a high standard for all visitors and employees., • Execute the delivery of all events and meetings within the London office, including working closely with internal stakeholders, the building reception to ensure a seamless visitor journey for guests, and IT/AV to ensure a good experience of technology., • Develop and inspire a high performing team of local resources / vendor personnel and grow that capability, as required, either with BCG or vendor resources, to meet the demands of the site., • Define clear roles and responsibilities within the operations team ensuring accountability and ownership and good cross-team working, also partnership with other local BST teams, i.e., IT/AV and HR., • Participate in onboarding and induction of new joiners to BCG, completing office tours and presentations, • As a key member of the LAB Leadership Team, build strong relationships with your peers, contribute actively and with a positive mind-set to any LAB-wide activities, discussions and initiatives, to ensure their success., • Partner with your local Amsterdam and Brussels Workplace Operations Manager counterparts, to understand their needs and provide strategic Operations solutions across all LAB offices. • Ownership and delivery of business improvement projects and office programs, across London, i.e., business continuity planning, incident response, and contribution to large-scale office programs across LAB, when required, i.e., roll-out of new technologies across all 3 sites. • Effective tracking of key operational metrics related to London, i.e., local attendance, space utilization, etc. that affords local leadership a detailed view of their real estate investments; space utilization, employee behaviors, and allows for the aggregation of data to a LAB level for a management dashboard. What You'll Bring • 8+ years’ experience working in an operational / service delivery leadership role in-house in an organization, • Experience working in a fast-paced professional service firm environment, • Extensive technical knowledge in a range of building services disciplines across facilities or estate management, with experience of managing both in-house teams and out-sourced providers, • Extensive knowledge of HS&E obligations, and experience in all practical aspects of deploying HS&E compliance, • Good with data; ability to analyze and interpret both technical and financial information, • Excellent English skills (verbal and written communication), • Excellent communication and presentation skills; confident user of the Microsoft Office Suite, • Ability to influence senior stakeholders with reason and logic, • University degree preferred, • Event management and client-experience related projects preferred, • Given the nature of the role, a typical week will require four days in the office as a minimum. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

: London | Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. As part of the Worldwide BST learning team, you’ll help shape how our people develop the skills and capabilities needed for the future. Working closely with L&D leadership, you’ll support the development, delivery, and continuous improvement of learning solutions that build capability and drive business performance. This role will initially support our IT teams and partner closely with the IT L&D Director. You will play a key role in connecting the learning agenda to business priorities—ensuring that learning initiatives deliver measurable value, align with enterprise goals, and help embed a culture of continuous growth and development. Over time, the portfolio of supported functions may evolve, but the focus will remain on enabling the successful execution of our people and capability strategies—driving upskilling, cross-skilling, and readiness for future business priorities. What You'll Do You will work closely with the senior L&D team, HRBPS and business leaders to: • Contribute to the development of the learning curriculum and roadmap for your audience and align learning initiatives with business priorities, • Ensure learning supports the broader talent agenda for your learners and enables the delivery of the workforce strategy, • Support the development of learning related communications, drive engagement, and enable the broader talent agenda through targeted L&D initiatives, • Conducting needs assessments and analyzing data to identify learning priorities, • Designing and curating learning across modalities, partnering with the COEs, using internal expertise, external content, and digital platforms as appropriate., • Coordinating delivery of learning products, manage logistics and learner experience. Partner with Shared Services where support is available., • Support cross-functional initiatives for BST Learners Worldwide, • Share best practices and team to align approaches, • Understanding business needs and translating these into targeted learning solutions., • Staying abreast of cutting edge thinking in the L&D space, bringing curiosity and creativity to your work, • Building trusted relationships with senior stakeholders and subject matter experts., • Using data and insights to identify skill gaps and track learning impact., • Proactive, comfortable taking ownership, driving to outcome,, • Organized with strong execution and attention to detail., • Navigating ambiguity in a complex, fast-moving environment. What You'll Bring The role will be focused, in the near term, on supporting our IT Function. Experience with technology-focused skill areas and learner groups will therefore be valuable. The scope of supported functions may expand or shift over time in line with business priorities • 6+ years experience in learning and development, • Academic degree, with a concentration in learning and development, talent management/leadership development or organizational development background preferred, • Experience designing or delivering learning at scale using digital platforms., • Demonstrated experience of learning analytics and impact measurement., • Experience of project management including managing multiple work-streams—, • Collaborative style, with the ability to influence and build credibility across technical and business audiences. Who You'll Work With You’ll partner closely with the L&D Director for the function and collaborate with the broader team to deliver the functional learning agenda. You’ll also work with colleagues across L&D in other business units, as well as within our CoEs and Shared Services teams, in support of BCG’s overall learning agenda. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As the LAB Benefits & Wellbeing Senior Manager, you will lead the strategic direction and operational delivery of benefits and wellbeing initiatives for all employees and Managing Directors & Partners (MDPs) across the LAB system (London, Amsterdam, Brussels). You will oversee end-to-end benefits management, wellbeing programs, and benefit renewal cycles, ensuring BCG’s Employee Value Proposition (EVP) is embedded consistently across markets. Reporting to the LAB HR Senior Director, you will directly manage two team members and co-manage four additional reports in partnership with their local manager. You will collaborate closely with colleagues across the People Team, Finance, Procurement, Global Benefits, and the LAB Leadership Team. Strategy & Leadership: • Own and deliver the Benefits & Wellbeing strategy across LAB, ensuring alignment with BCG’s EVP., • Translate strategy into actionable plans that respond to business needs in a fast-paced environment., • Lead and develop the Benefits & Wellbeing team, fostering a culture of collaboration, accountability, and continuous improvement., • Oversee day-to-day management of all benefits processes, acting as an escalation point for complex issues., • Lead annual benefits renewal cycles, liaising with brokers, external providers, and internal stakeholders., • Partner with the People Team, Finance, Procurement, and Global Benefits to ensure seamless coordination on regional and global initiatives., • Maintain strong relationships with stakeholders, providing timely communication on benefit changes, market trends, and cost implications., • Maintain up-to-date knowledge of UK, Netherlands, and Belgium benefits legislation, market trends, and best practices., • Manage wellbeing initiatives, ensuring they are evidence-based, inclusive, and aligned with business and employee needs., • Lead complex change projects, such as provider transitions or benefit design updates (e.g., pensions, healthcare)., • Continuously review and enhance the overall benefits offering to maintain competitiveness and employee engagement. What You'll Bring • Strategic Thinking and Problem Solving: providing strategy and thought leadership, navigating ambiguity, and driving initiatives from conception to execution., • Collaboration and Communication: teaming effectively with various collaborators across multiple functions, writing compelling communications, and delivering presentations confidently., • Stakeholder Management: developing, engaging, and influencing stakeholders, including senior leaders, with integrity, diplomacy and trust., • Adaptability and Flexibility: staying flexible, shifting gears quickly, and acting upon feedback for continuous development., • Extensive experience in a Benefits & Wellbeing role, with prior experience in management consulting or professional services highly preferred., • Strong leadership and management experience, with the ability to handle a broad range of tasks., • Proficiency in Excel and PowerPoint, with strong analytical and numerical abilities., • Exceptional communication, negotiation, and organizational skills. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Security Continuous Monitoring Oversight • Establish and lead BCG’s first enterprise-wide Cybersecurity Continuous Monitoring (CSCM) program, ensuring continuous visibility into system, endpoint, network, and cloud activity., • Define and implement governance models, including ownership of monitoring metrics (e.g., MTTD, MTTR, false positive rate, coverage completeness)., • Stand up monitoring processes and integrate telemetry sources across SIEM, EDR, identity, network, and cloud platforms., • Design and implement a continuous monitoring reference architecture, leveraging SIEM, SOAR, UEBA, and threat intelligence., • Establish enterprise logging standards covering log coverage, retention, encryption, access, and integrity requirements., • Drive automation of monitoring workflows and correlation logic to reduce dwell time and improve detection accuracy., • Build the CCM capability from the ground up, defining the operating model, reporting cadence, and engagement with SOC, risk, and compliance., • Develop and track KPIs, ensuring CCM effectiveness is measurable and communicated to senior stakeholders., • Prioritize creation of top 5–10 operational dashboards and reports that provide critical enterprise visibility., • Serve as the founding leader for the CCM function, creating the strategy, roadmap, and tactical build plan., • Partner with enterprise stakeholders across IT, Risk, and Security to align monitoring with business risk tolerance and resilience objectives., • Influence senior leaders by translating technical telemetry insights into business-relevant intelligence., • Build, inspire, and retain a high-performing team of analysts and engineers over time, leveraging both full-time staff and contractors., • Advise senior leadership (via SecOPS) on monitoring-driven insights, risks, and mitigation recommendations. What You'll Bring • Bachelor’s degree (or equivalent). Master’s preferred., • 10+ years in cybersecurity operations, with at least 5 years in security monitoring, SOC leadership, or equivalent detection & response functions., • Proven track record of building or maturing monitoring capabilities (SIEM, SOAR, telemetry pipelines, UEBA, threat intel integration)., • Knowledge of log ingestion, normalization, correlation, and enrichment processes., • Familiarity with leading monitoring technologies: Splunk, DataDog, Microsoft Defender, CrowdStrike Falcon, Azure/AWS/GCP telemetry, threat intelligence platforms., • Expertise in metrics-driven monitoring: defining, tracking, and reporting MTTD, MTTR, false positive rates, and coverage completeness., • Familiarity with frameworks like NIST CSF, MITRE ATT&CK, and ISO 27001, with experience applying these to monitoring., • Experience in threat hunting, anomaly detection, and behavioral analytics., • Strong leadership skills: able to recruit, mentor, and develop a high-performing team in a newly established function., • Executive presence: able to present complex monitoring data and risks to senior leadership in clear, concise business terms. Additional info COMPETENCIES: Director, Cybersecurity Continuous Monitoring Leads a critical security function with measurable business impact. Establishes foundational capabilities, manages delivery, and develops a growing team to support BCG’s enterprise security posture. Technical & Functional Expertise • Develops and executes the continuous monitoring strategy, aligned to enterprise security goals and SecOPS direction., • Demonstrates deep technical expertise in telemetry ingestion, SIEM/SOAR integration, log management, and threat intelligence enrichment., • Serves as a recognized expert in monitoring and detection, providing guidance to peers and influencing related security domains., • Codifies monitoring practices and standards into repeatable processes and playbooks, reducing reliance on ad hoc approaches., • Frames monitoring and detection challenges in business-relevant terms (risk, resilience, compliance)., • Uses data-driven methods (metrics such as MTTD, MTTR, false positives) to identify control gaps and inform improvements., • Translates complex monitoring outputs into actionable insights for stakeholders across IT, Risk, and Security., • Innovates in detection methodologies, leveraging behavioral analytics, anomaly detection, and adversary simulations., • Leads the build-out of the CCM function from the ground up, establishing governance, processes, and reporting., • Structures, plans, and executes monitoring programs and initiatives, balancing near-term needs with long-term maturity goals., • Delivers measurable outcomes (visibility, faster detection, reduced dwell time) that directly enhance business resilience., • Proactively manages resources, balancing full-time staff and contractors to deliver capability within deadlines., • Operates with integrity, safeguarding BCG and client data through responsible monitoring practices., • Promotes a culture of transparency, accountability, and data-driven decision-making in the team., • Demonstrates perseverance and adaptability in building a new function with high visibility and expectations., • Creates an inclusive working environment that values diverse technical and analytical perspectives., • Develops and delivers clear dashboards, reports, and executive communications on monitoring outputs., • Shapes perspectives by translating technical monitoring metrics into risk- and business-relevant insights., • Communicates effectively across technical and non-technical audiences, ensuring alignment with IT and business leaders., • Leads conversations in operational reviews, incident post-mortems, and governance forums., • Builds strong partnerships with SOC, Offensive Security, IT Operations, and Security Architecture teams., • Develops productive relationships across regions and business units to expand telemetry coverage., • Works collaboratively with compliance, risk, and audit to align monitoring with enterprise governance., • Anticipates and manages conflicts in data ownership, tool coverage, and priorities, resolving them constructively., • Defines the vision and purpose of the CCM function, instilling clarity and purpose for the team., • Coaches and mentors analysts, engineers, and contractors to expand monitoring expertise., • Provides stretch opportunities for team members to develop technical and leadership skills., • Balances empowerment and oversight — ensuring autonomy in monitoring activities while maintaining governance discipline., • Leads quality team meetings, defines clear objectives, and ensures alignment to SecOPS priorities., • Provides frequent developmental feedback, fostering a culture of continuous learning and improvement. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Gas Repair Engineer Ganymede Energy is recruiting for a leading private provider of heating and maintenance services for residential properties across the UK. They are the second-largest home care maintenance company in the country, following British Gas. With a strong presence and continuous growth, who currently employs over 350 engineers. Established in 1992, the company brings decades of industry experience and offers excellent training facilities nationwide. Their training programs are comprehensive, safety-focused, and tailored to support individual employee development and career progression. The role involves working in private residential properties to identify and diagnose faults in central heating systems, followed by carrying out necessary boiler repairs. Here is a short breakdown of the offering: The Package: Basic salary: £51,400 + a £3,000 guaranteed bonus in your first year! 40 hours per week, with annualised hours (less in summer, more in winter – consistent pay all year round!) Overtime available 33 days' holiday (including BHs) with the option to buy, sell or carry over up to a week Sick Pay & Maternity/Paternity Pay Company van, fuel card, tools, uniform & PPE provided Fantastic pension with income protection cover Access to a private, award-winning training centre & field coaches to support your growth Up to £2,500 Smart Tech & Home Improvement salary sacrifice scheme (IKEA, Currys) A supportive team where you'll be recognised and rewarded Clear progression opportunities About You: CCN1, CENWAT1, HTR1 & CKR1 Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills If you are interested in joining a growing business at an exciting time, you can reply directly below or send your CV to or call me on for a full job description. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation TPBN1_UKTJ

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Due to rapid company expansion and an ever growing order book, our client is hoping to recruit at least one additional Project Manager to help ensure the quality and accuracy of the business' function is well maintained throughout this new and excited influx of work.

Job Title: Project Manager Location: Heathrow Airport Employment Type: Permanent Salary: £45,000 – £65,000 About the Role We are seeking an experienced Project Manager to join our dynamic team based at Heathrow Airport.This is an exciting opportunity for a proactive and organised p

An award-winning UK housebuilder is seeking an exceptional individual to lead a multi-phased, 500-unit development in the picturesque region of West Sussex.This role promises not only the chance to showcase your leadership skills but also the stability and longevity of work for the next few years.Le

Lower Road, Higher Denham, Near Uxbridge, Middlesex, UB9 5AJ.Monday - Thursday 8:00am - 5:30pm, Friday 8:15am - 12:15pm).Are you ready to take ownership of complex engineering projects from concept to delivery? Were looking for a Project Manager to join our dynamic team and play a key role in delive

Lower Road, Higher Denham, Near Uxbridge, Middlesex, UB9 5AJ.Monday - Thursday 8:00am - 5:30pm, Friday 8:15am - 12:15pm).Drive innovation in aerospace: take ownership of high-value projects, lead from concept to delivery, engage customers, and mentor future talent while managing multiple programmes

Position: Project Manager - Automation Systems Location: Luton Job Type: Permanent / Full-Time (Hybrid) Salary: Competitive Our client, an innovative engineering and automation business based near Luton are on the hunt for an organised and technically capable Project Manager.

Senior Project Manager - MOD DV.On-site: Hemel Hempstead (5 days per week).Proven experience operating as a.Strong delivery mindset with the ability to manage risk, dependencies, and senior stakeholders.Coordinate cross-functional teams, suppliers, and senior stakeholders within a classified environ

Are you highly organised, good with people, and keen to kick-start your career in the creative industry ?.A global brand and packaging production agency – is looking for an enthusiastic Project Manager.You’ll help deliver packaging artwork projects for some of the biggest brands in the w

EMEA Project Manager - Enterprise Security Systems Location: Hertfordshire HQ with regular EMEA travel Package: circa £70,000 with some flex DOE Start Date: Immediate - actively interviewing My client is hiring an experienced Enterprise-Level Project Manager to oversee major EMEA security in

Key Responsibilities Lead and manage planning applications for residential development schemes Liaise with local authorities, consultants, and internal teams Monitor planning policy and identify development opportunities Prepare planning appraisals and manage pre application engagement Provide

Hours: 8am to 5pm Hybrid working The Planning Manager will play a key role in the business growth strategy by assisting in the development of Strategic Options Appraisals and contributing to business planning initiatives. Contribute to business planning initiatives and strategic grow

Bennett & Game are pleased to be representing a leading civil engineering and infrastructure contractor seeking an Environmental Coordinator to join their head office team in Small Dole.This role offers the chance to take ownership of environmental compliance, management plans and monitoring program

Analyse business processes and identify opportunities for improvement and automation. Support the creation and maintenance of Business Requirement Documents (BRDs). Awakn is an IT services and consulting company that empowers businesses to automate and optimise their operations using AI.

As a global business at the forefront of digital transformation, they help customers navigate the complex digital world by enabling users and their businesses to thrive.

An excellent opportunity for an experienced Project Administrator to join a well-established company!.Competitive Salary of £28,000 Per Annum, Depending on Experience.Founded in 2000, they are a specialist Vegetation Management and Fencing contractor.Based within the Southeast of England they are l