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Lead Waiter / Waitress Job Description: As a Lead Waiter/Waitress at Crudo, you are responsible for overseeing the service staff and ensuring that all aspects of the dining experience meet our high standards. You will assist with training new staff, manage customer interactions, and help coordinate service to ensure a seamless operation. Responsibilities: - Service Execution & Leadership: Serve food and beverages promptly and accurately and support other members of the wait staff during shifts - Training: Assist in training new wait staff on service protocols and customer service standards. - Service Oversight: Monitor and ensure timely delivery of orders and address any service issues. - Customer Engagement: Handle complex customer inquiries and complaints, ensuring a positive dining experience. - Quality Control: Ensure that food and beverages are presented according to restaurant standards. - Shift Coordination: Help coordinate shift activities and assignments to ensure efficient service. - Reporting: Provide feedback to management on service issues, staff performance, and customer feedback. Progression to Restaurant Supervisor: - Demonstrate strong leadership and organisational skills. - Successfully train and mentor new staff members. - Show proficiency in managing service operations and addressing customer issues effectively. - Exhibit a deep understanding of restaurant operations and the ability to take initiative.
What we’re looking for: Proven experience on the floor Confident in taking orders and delivering excellent drinks Skilled in checking and counting stock Ability to work efficiently under pressure Passionate about customer service and creating a great atmosphere If you’re enthusiastic, reliable, and ready to be part of a dynamic team, get in touch! We look forward to hearing from you!
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Waiter/Waitress at Fallow, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: - Oversee and support the front-of-house team to maintain outstanding service standards. - Provide warm, attentive, and knowledgeable service, ensuring guests feel valued. - Guide guests through the food and drink menus with expert recommendations and pairings. - Coordinate with the kitchen and bar teams to ensure smooth communication and timely service. - Maintain high levels of organization, cleanliness, and adherence to health and safety regulations. - Assist in training and mentoring junior team members, fostering a culture of excellence. - Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution. - Support management with service operations, including opening and closing procedures. About you: - Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant. - Passion for hospitality, food, sustainability, and delivering outstanding guest experiences. - Strong leadership, communication, and interpersonal skills. - Attention to detail, problem-solving ability, and the capacity to thrive under pressure. - A proactive, team-oriented attitude with a commitment to continuous improvement. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - No structured uniform, celebrate your individuality. - Staff meal during your shift. - Holiday increment with length of service. - Enhanced parental leave. - Sabbaticals. - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
We’re looking for a Head Waiter / Waiter to join The Ivy Collection. Working closely with the front of house team to make sure high standards are maintained. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Waiter in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style A natural leader, you know how to get the best from the floor team A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service Ability to work effectively as part of a team and work on your own initiative What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job Meals from our menu and discount in all our restaurants Lots of benefits including your uniform, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets A salary you’ll be hard pressed to beat Where next? With more restaurants opening next year, The Ivy Collection is your oyster. You could help open a new site. Move to head office. Take on a bigger team. Tell us your plans and we’ll help you get there.
JOIN OUR TEAM – GASTRO PUB IN RICHMOND Where high-end meets heart and soul We’re on the lookout for exceptional Head Waiters/Waitresses and a Creative Bartender to join our brand new gastro pub in the heart of Richmond. Our concept? Think high-end food and service delivered with warmth, smiles, and zero pretension. We want more than just experience — we want personality. If you’re passionate, friendly, and have a natural sparkle that lights up a room, we’d love to meet you. What we’re looking for: Head Waiters/Waitresses with excellent service skills and a genuine love for hospitality A Bartender who brings flair, creativity, and killer cocktail skills Full-time and part-time roles available Team players who are reliable, enthusiastic, and full of energy What we offer: A stylish, welcoming environment A tight-knit, supportive team Opportunities to grow with us Competitive pay and perks This isn’t just another pub job – it’s a chance to be part of something special. Sound like you? Drop us your CV and tell us what makes you the perfect fit.
Looking for full time Head Waiter/Waitress. please contact the Manager on the app.
Now looking for a superstar Head Waiter to be that service leader across both our venues in Spitalfields & Southbank! We are a fun-loving pétanque bar based in the heart of London. Opened in the Summer of 2023, we are always on the lookout for service superstars to help us give our guests the very best experience! We believe that service is always the main focus. As a Head waiter, your main tasks are to deliver overwhelming service to our guests whilst ensuring high service standards are achieved across all team members, and have fun while doing it! We offer an exciting and supportive workplace in which you are given the training, structure and tools needed to do this. We love variety and you may have gained your experience from many different places. Mainly, we look for a few key characteristics that we think are important. You should be: - 5+ years experience as a team leader - Ambitious and love to learn new things - Full of energy and passion for people - Organised, self-driven and structured - Have an open and honest approach Together we work every day to develop and offer our guests a unique experience - which not only includes delicious drinks and Street Food, but also a social sport that we love to introduce to new people - pétanque! Where? Boulebar South Bank & Spitalfields What? Full-time When? When can you start?! ABOUT US Boulebar is a global group, with 13 venues across Sweden, Denmark and the UK. We love all things pétanque, and some would probably call us nerds, but we’re all about ‘love for people’. Not only for our guests that visit us, but also between all of us in the company. Boulebar is based on joy, curiosity and adventure. Or as we ourselves say: freedom, community and a glass of pastis. If you recognise yourself in the description, apply today. We look forward to hearing more from you!
We are looking for an experienced person to help run this busy restaurant located in Richmond, we offer from 4 days a week and great salary
Job Title: Head Waiter/Waitress Location: Central London Salary: Competitive, based on experience Start Date: Immediate start available About Us: We are a brand-new fine dining restaurant in the heart of Central London, offering a refined experience with exceptional service, seasonal produce, and an elegant setting. We're building a passionate front-of-house team to match our culinary vision. Role Overview: As Head Waiter, you will play a key role in delivering outstanding service, leading by example on the restaurant floor, and supporting the management team in the smooth daily operation of the dining service. Key Responsibilities: Lead the front-of-house team during service to ensure smooth operations and exceptional guest experience. Provide warm, professional, and knowledgeable service at all times. Support staff training and development, mentoring junior waiters. Communicate closely with kitchen and management teams to maintain service flow. Handle guest queries and special requests confidently and professionally. Requirements: Previous experience as a Head Waiter or Senior Waiter in a fine dining or Michelin-level environment. Excellent knowledge of food, wine, and service etiquette. Strong communication, leadership, and problem-solving skills. A passion for hospitality and delivering memorable experiences. Right to work in the UK.