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Key Responsibilities: Plan, direct, and coordinate the daily operations of the retail section of the store Manage procurement, stock control, pricing, and merchandising across all product categories (refrigerated, frozen, dry, and general groceries) Ensure that goods and services meet quality standards and customer expectations Supervise, recruit, train, and evaluate staff performance Monitor sales performance and implement strategies to optimise profitability Maintain compliance with health and safety regulations, food hygiene, and legal standards Analyse market trends and customer needs to guide purchasing and promotional decisions Prepare and manage budgets, monitor financial performance, and control costs