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Closing date: 13-01-2026 Customer Team Leader Location: Shopping Centre Keppock Road, Culloden, IV2 7LL Pay: £13.99 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do - Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations - Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected - Make sure that the store remains safe, legal, and fully operational - Manage diligence checks and stock accuracy to make shopping a great experience for our customers - Support your store manager by deputising when they’re not working and delivering a variety of HR processes - Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback - Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have - A genuine care for the needs of customers and members - The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor - Great people skills, with the ability to build positive relationships with customers and colleagues - Strong organisational and problem-solving skills - A desire to learn, grow and develop your leadership skills - The flexibility to work a range of different shifts Why Co-op? - Full, paid training and dedicated support for your personal development and career progression - 30% discount on all Co-op products in-store plus 10% discounts on all other brands - A pension scheme with up to 10% employer contributions - Stream– a money management app giving you access to a percentage of your pay as you earn it - 36 days of holiday (including bank holidays, pro rata for part time colleagues) - Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations - 24/7 employee assistance service - Rotas shared three weeks in advance and accessible on your phone - Cycle-to-work scheme Building an inclusive workplace We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Closing date: 13-01-2026 Customer Team Leader Location: Shopping Centre Keppock Road, Culloden, IV2 7LL Pay: £13.99 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shifts Why Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Stream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone

Ecommerce growth and digital spending is not slowing down.In the US alone, direct-to-consumer growth rates are double the S&P 500.With AI ramping up and privacy issues muddying attribution data, the big winners of the next 10 years will fuse sophisticated growth with technology and business fundamen

A leading food retailer in the United Kingdom is seeking a Shop Manager to lead and motivate a team while ensuring exceptional customer service. You will drive performance through training and colleague engagement, manage food preparation, and maintain shop standards.

Deputy Shop Manager - Bovingdon Owned (4 days per week). This list of tasks and responsibilities is not exhaustive; the job holder may be required to undertake other relevant duties as directed by the Manager. This Job Description can be amended by agreement with the Post Holder and Manager.

Shop Manager### About the roleJoin us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers. While no two days will be the same, during a typical day at work you can expect to:* Lead the team to deliver amazing results and maintain the excel

Paid Search and Shopping Specialist, Saks.

Shop Manager### About the roleJoin us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers. While no two days will be the same, during a typical day at work you can expect to:* Lead the team to deliver amazing results and maintain the excel

Ecommerce growth and digital spending is not slowing down.In the US alone, direct-to-consumer growth rates are double the S&P 500.With AI ramping up and privacy issues muddying attribution data, the big winners of the next 10 years will fuse sophisticated growth with technology and business fundamen

Shop Manager### About the roleJoin us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers. While no two days will be the same, during a typical day at work you can expect to:* Lead the team to deliver amazing results and maintain the excel

Our Shop Managers have the freedom and independence to take ownership of their shop's performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers. But they are more than just shops, they play a v

A leading food-on-the-go retailer in the United Kingdom is seeking a Shop Manager. You will lead and motivate a team, ensuring excellent customer service and maintaining high standards in the shop.

A charitable retail organization in the UK seeks a Shop Manager to drive shop performance and community engagement. As Shop Manager, you will lead a diverse team, ensuring high shop standards while maximizing profits.

Shop Manager### About the roleJoin us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers. While no two days will be the same, during a typical day at work you can expect to:* Lead the team to deliver amazing results and maintain the excel

Jersey Hospice Care is looking for a Shop Manager (East) to join our Retail Team on a full-time permanent basis, working 5 days in 7 (including weekends and Public and Bank Holidays), Monday to Sunday on a rota basis. The postholder will be responsible for the day-to-day running of Jersey Hospice Ca

A popular food retailer in the United Kingdom is looking for a dedicated Shop Manager to lead their team and ensure exceptional service across multiple channels.

You need to be a team player, working closely with other Shop Managers and the support team. Our Shop Managers are hands-on individuals and not afraid to get their hands dirty! You’ll also work closely with the Management team on the strategic direction of the store. Volunteers play a crucial role

A well-known food retailer in the United Kingdom is seeking a Shop Manager to lead and motivate their team. Responsibilities include overseeing daily operations, maintaining shop standards, and fostering an inclusive culture.

A charitable organization is looking for a dedicated individual to manage their retail shop in Scotland. The role involves recruiting and training staff and volunteers, maintaining high standards of customer service, and ensuring effective shop operations. The position is pivotal in achieving sales

A leading food retailer is looking for a Shop Manager to lead and motivate a team in delivering exceptional customer service across various channels. The role requires proven experience in retail and team development, ensuring a clean and welcoming shop environment.

To proactively generate stock for the shop, raising concerns with the Area Retail Manager (ARM) as relevant. To effectively recruit, induct, manage, train and develop paid staff and volunteers in the shop to nationally agreed procedures and standards, ensuring necessary cover is maintained during th

Shop Manager### About the roleJoin us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers. While no two days will be the same, during a typical day at work you can expect to:* Lead the team to deliver amazing results and maintain the excel

A community-focused charity is seeking a Shop Manager for its East charity shop in the United Kingdom.

A popular food retailer seeks a Shop Manager to lead and motivate the team to deliver excellent service. Responsibilities include maintaining shop standards, driving performance through recruitment and training, and ensuring a welcoming environment. Ideal candidates should have a background as a Sup

E-commerce Manager - TikTok Shop. We are seeking a E-Commerce Manager - TikTok Shop!. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety count

Shop Manager### About the roleJoin us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers. While no two days will be the same, during a typical day at work you can expect to:* Lead the team to deliver amazing results and maintain the excel

Ecommerce growth and digital spending is not slowing down.In the US alone, direct-to-consumer growth rates are double the S&P 500.With AI ramping up and privacy issues muddying attribution data, the big winners of the next 10 years will fuse sophisticated growth with technology and business fundamen

We’re on the lookout for a friendly, energetic TikTok Shop Account Manager to take charge of and grow a TikTok Shop presence in the UK. You’ll be managing the platform end-to-end - from live shopping and content planning to promotions and community engagement. Hosting live TikTok Shop sessions a

TikTok Shop is seeking an execution-focused Seller Marketing & Logistics Enablement Manager/Specialist to join our London team. This individual contributor role will focus on delivering scalable programmes that drive seller adoption of TikTok Shop’s logistics services across the UK and Europe. Tik