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Job role Ensure the efficient day-to-day management of the practice Patients • Ensure the operation of the patient recall system, • Ensure the operation of the practice complaints procedure, • Deal with patient queries which cannot be dealt with by other team members, • Keep the practice leaflet and other patient communications up-to-date Administration • Keep all practice documentation up-to-date, including policies, procedures and handbooks, • Ensure the maintenance of the practice computer system, • Produce and implement the practice marketing plan, • Deal with practice mail, in conjunction with the Manager Equipment and health and safety • Liaise with sales and suppliers’ representatives as necessary, • Ensure that there is a efficient stock control and supply procedure, • Ensure practice compliance with health and safety requirements, • Ensure that practice equipment is serviced and maintained Finance Ensure the operation of the patient payment policy and the collection of outstanding debts Cashing up Check invoices Other duties • Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of input data), • Arrange and attend refresher and update training for medical emergencies and CPR

CQC Registered Manager - Mental Health Residential Home Our 13-bed residential care home in Coulsdon is seeking a new registered manager! The ideal candidate for this position will succeed in this role if they have both knowledge and experience in the social care sector, specifically mental health. The registered manager will need to register with the CQC and passing the probation stage of the role will be dependent on the CQC approving their registration. Our mental health residential home is seeking a new manager to support up to 13 service users who live with mental illness, physical disabilities, dementia, and/or complex behaviours. Responsibilities Ensuring the safety and well-being of the service users within the home · All service users will be safe, provided with person-centred care, and indicating that they are happy via feedback mechanisms · Holding responsibility for all areas of the care provided Following CQC regulations and ensuring the home is compliant · Maintaining CQC compliance, regularly auditing and improving, and preparing for CQC inspection. Maintaining ‘Good’ CQC report for the home ·* Managing a team of staff * · Organising the staff rota, conducting supervisions for the staff, ensuring that staff follow policies and procedures, pushing the professional development of the staff members, hosting regular staff meetings, dealing with disciplinary actions ·* Liaising with professionals and stakeholders* · Ensuring MDT members, stakeholders, family members and other outside bodies are kept updated · Collecting feedback from stakeholders and making improvements as needed · Maintaining relationships with stakeholders and making positive links for the organisation ·* Upholding and improving the organisation’s reputation * · Maintaining CQC report of ‘Good’ and working towards improving to ‘Outstanding’ · Representing the organisation when liaising with outside bodies · Seeking continual improvement and pushing new initiatives ·* Ensuring the home is at capacity* · Assessing potential service users, submitting proposals, liaising with professionals, ensuring all beds are filled in a timely manner ·* Holding responsibility for administration tasks* · Auditing, writing care plans and risk assessments, completing provider information requests, following policies and procedures and completing all administration tasks required · Delegating tasks as required and ensuring completion ·* Managing the finances of the home* · Ensuring financial viability of the home including managing purchasing, keeping track of resident funds, recording financial transactions and auditing the home’s finances Qualifications Essential • Willing to register with CQC, • Mandatory social care trainings including medication administration, • Level 5 NVQ in Health and Social Care, • Nursing degree, • PBS qualifications, • Compassion, • Resilience, • Organisation, • Good leader, • Ability to take initiative, • Company events, • On-site parking Experience: • Care home: 3 years (required) Language: • English (required) Licence/Certification: • Enhanced DBS (preferred) Work Location: In person