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Guest Services Receptionist - Blackpool.At RBH we believe our people are our biggest assets and understand the value in putting them first.Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we

Watch now: Join our Blackpool team!We are looking for an experienced Team Leader to join our dedicated team and help develop and coordinate our learning disabilities supported housing schemes and domiciliary services across Blackpool.As a Team Leader, you will be at the forefront of our leadership team, ensuring the effective delivery and daily operational management of our services. You will be responsible for leading a team of staff, providing supervision, coaching, performance management, and support to staff, volunteers, and students. You will ensure the provision of person-centred support that enables individuals to maintain their independence, enhance their wellbeing, and enjoy opportunities for personal development.Your role will include overseeing the deployment of staff to meet individual needs and preferences within available resources, identifying training needs (both mandatory and service-specific), and maintaining accurate records. You will respond to referrals, undertake initial assessments of need, and ensure all service users have co-produced support plans and designated Key Workers. Establishing clear goals and pathways towards greater independence for the people we support, you will organize regular person-centred reviews, putting each person's views and journey at the heart of planning and decision-making.Working closely with local multi-disciplinary teams and community-based agencies, you will provide holistic, wrap-around support. You will maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere. Facilitating service user engagement, involvement, and peer support, you will implement robust quality monitoring methods and provide key performance indicators, identifying and planning necessary actions.This is a full-time role (37.5 hours per week). Hours are to worked flexibly to include evenings and weekends, according to the needs of the service. Creative Support has a corporate commitment to enabling people with caring and family responsibilities to apply for senior roles, part time applicants will be considered for this role.You will provide exceptional customer care, proactively communicate with stakeholders about risk management and the welfare of the people we support. Your strong ethical duty of care and commitment to safeguarding vulnerable individuals will be at the core of your work.If you're interested in this opportunity and would like to discuss it further, please contact Neil Maguire, Area Manager via 07870 679 389 or by email: .Vacancy Reference Number: 93838Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme .At Creative Support, we are passionate about developing our people. Through our award-winning Creative Academy, we provide high-quality training and career development opportunities to help colleagues reach their full potential, regardless of their starting point or role. As an Investors in People Platinum organisation and an approved centre for nationally recognised qualifications, we are committed to supporting learning, growth and long-term career progression.TPBN1_UKTJ

Learning and Development Manager \n Specialist Care Sector \n 37.5 hours per week | Permanent | Hybrid \n The Opportunity \n We are recruiting an experienced Learning and Development Manager for an established specialist care provider delivering high-quality mental health, nursing and social care services. \n This is a varied, hands-on position combining responsibility for the organisation’s learning and development strategy with the practical delivery of training. You will identify workforce development needs, create effective learning programmes, monitor mandatory training compliance and evaluate how successfully learning is being applied within services. \n You will personally deliver classroom-based, workshop and practical training. You must therefore be a confident, engaging facilitator who enjoys working directly with colleagues across a range of operational and professional roles. \n Working closely with operational managers, HR and senior leaders, you will ensure that training supports organisational objectives, regulatory requirements and, most importantly, the needs of the people supported by the organisation. \n Key Responsibilities \n\n • Assess organisational, service and individual learning needs and translate them into an effective learning and development strategy.\n, • Design and deliver engaging classroom, workshop, practical and blended learning programmes aligned with business, care and safeguarding requirements.\n, • Agree priorities with employees, HR, operational managers and senior leaders, and coordinate the annual training programme across multiple services.\n, • Manage enrolment, schedules, venues, trainers, learning resources and external providers.\n, • Monitor mandatory training attendance, completion and compliance, maintaining accurate records and clear management reports.\n, • Evaluate the quality, impact and practical application of learning, recommending improvements where required.\n, • Manage learning budgets and resources while identifying opportunities to improve capability, efficiency and return on investment.\n, • Keep up to date with regulatory developments and best practice, supporting the consistency and effectiveness of the wider training team.\n, • Promote a positive culture of continuous learning and professional development.\n\n About You \n\n • You will be an experienced learning and development professional who can take ownership of the function while remaining actively involved in training delivery.\n, • Experience as a Learning and Development Manager, Training Manager or in a broader HR and learning role within the care sector.\n, • Willing to deliver training to across varying shift patterns when required.\n, • A strong track record of designing, delivering and evaluating workplace training programmes.\n, • A confident and engaging facilitation style, adaptable to different roles, experience levels and learning needs.\n, • Knowledge of classroom learning, coaching, workshops, mentoring, e-learning and blended learning.\n, • The ability to translate policies, regulatory requirements and operational procedures into clear, relevant training.\n, • Experience monitoring training performance, assessing effectiveness and recommending practical improvements.\n, • Strong leadership, communication, organisation, planning and time-management skills.\n, • Good IT skills, including confidence using learning management or training record systems, and the ability to build effective relationships at all levels.\n, • A relevant learning and development or training qualification would be beneficial.\n\n What Is on Offer \n\n • Salary of £36,500 per annum, depending on experience.\n, • Permanent position working 37.5 hours per week.\n, • The opportunity to shape learning and development across specialist care services and make a direct contribution to workforce capability and quality of care.\n\n \n \n \n

Training Manager \n £40,000 per annum, depending on experience | Permanent | 37.5 hours per week \n Can you turn training into better practice and better care? Are you an engaging trainer who enjoys delivering sessions as well as shaping learning strategy? \n An established specialist care provider is seeking a TrainingManager to strengthen workforce skills across its mental health, nursing and social care services. \n This is a varied, hands-on role with the opportunity to take ownership of learning and development, work closely with operational leaders and deliver training that makes a practical difference. \n What’s on offer \n\n • Salary of £40,000 per annum, depending on experience.\n, • Permanent employment, working 37.5 hours per week.\n, • Flexible start and finish times\n, • Time off in lieu for training delivered outside normal working hours.\n, • The opportunity to shape learning and development across multiple specialist care services.\n, • A role combining strategy, programme design and direct training delivery.\n\n The role \n You will identify development needs, create relevant learning programmes and ensure colleagues have the knowledge and confidence to apply their learning at work. \n Your responsibilities will include: \n\n • Developing the learning and development strategy with HR, operational managers and senior leaders.\n, • Personally delivering engaging classroom sessions, workshops and practical training.\n, • Coordinating the annual training programme, including schedules, resources and external providers.\n, • Monitoring mandatory training completion and compliance, maintaining accurate records and clear management reports.\n, • Evaluating training effectiveness and improving programmes based on feedback and workplace outcomes.\n, • Keeping learning aligned with safeguarding requirements, regulatory changes and best practice.\n, • Covering two sites Blackpool and Fleetwood\n\n About you \n You will be an experienced learning and development professional who enjoys working directly with colleagues and can take ownership of a busy training function. \n You will bring: \n\n • Experience in a Learning and Development Manager, Training Manager or combined HR and learning role.\n, • A strong record of delivering and evaluating workplace training.\n, • Confident facilitation skills, with the ability to adapt sessions to different roles and learning needs.\n, • The ability to translate policies and regulatory requirements into clear, practical guidance.\n, • Strong planning, communication and IT skills, including experience using training records or learning management systems.\n, • Flexibility to deliver training across shift patterns, including some early mornings, evenings and weekends, with time off in lieu.\n\n A relevant learning and development or training qualification would be beneficial. \n If you want to help colleagues develop their skills and improve the quality of care they deliver, apply with your CV.

Join Our Team as a CQC Registered Manager at Cleveland House!\n Are you ready to make a real difference in the lives of individuals with acquired brain injuries and neurological conditions? Cleveland House, located in the beautiful Banks, Southport, is seeking a passionate and dedicated CQC Registered Manager to lead our compassionate team. With a competitive salary of £55,000 to £60,000 for a full-time role (37.5 hours plus some on-call work), this is your chance to inspire and support our residents in achieving their goals! About Cleveland House\n Cleveland House offers residential support for 32 individuals, providing a nurturing environment for those with: \n\n • Acquired Brain Injury (ABI)\n, • Progressive Neurological Conditions (PNC)\n, • Associated physical health needs\n\n We also support residents with conditions such as epilepsy, communication difficulties, swallowing challenges, and those requiring respiratory support through ventilators or tracheostomies. Your Role and Responsibilities\n As the Registered Manager, you will: \n\n • Oversee the day-to-day operations of the home, ensuring high standards of care and compliance.\n, • Lead, support, and develop your team to deliver person-centred care.\n, • Support the assessment and implementation of individual care plans.\n, • Ensure a safe, positive, and nurturing environment for all residents.\n, • Promote dignity, wellbeing, and independence in every aspect of care.\n, • Collaborate with internal and external stakeholders to achieve the best outcomes.\nWhat You Bring to the Role\n To thrive in this role, you will need: \n\n • NMC or HCPC registration\n, • A Level 5 Diploma in Health & Social Care (or equivalent), or be working towards it.\n, • Experience supporting individuals with Acquired Brain Injury (ABI).\n, • Experience in neurological rehabilitation.\n\n Additionally, the following experience would be beneficial: \n\n • Tracheostomy management.\n, • Supporting individuals requiring long-term ventilation.\nWhat We Offer You\n At Priory, we want you to succeed and thrive in your role. Here’s what you can expect: \n\n • Regular career conversations and full training.\n, • Numerous pathways into leadership and qualified clinical positions.\n, • Contributory pension scheme.\n, • Private Medical Insurance (PMI) cover for individuals.\n, • Flexible benefits, including reduced rates for gym memberships and IT technology.\n, • Access to development opportunities and sponsorship for professional qualifications.\n, • Leadership and management development programs.\n, • Long service awards and refer-a-friend bonuses.\n, • Relocation support (up to £3000 for accommodation or moving costs, terms apply).\nAbout Priory\n Priory is the UK’s leading independent provider of mental health and adult social care. With over 12,000 colleagues and a network of 270 services, we support more than 24,000 people each year to live their lives as fully and independently as possible. We treat over 70 conditions and provide residential and supported living care for a diverse range of individuals. \n We are committed to providing an inclusive and accessible recruitment process. Join us in making a difference! \n Note: All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI, or Disclosure Scotland. Priory will cover the cost of a DBS check.

Are you passionate about people and delivering exceptional customer experiences? At Sopra Steria, we're looking for Resolution Case Handlers to join a successful team responsible for delivering a first-class customer experience to help make NS&I the UK's most trusted savings provider. If you enjoy helping people, solving problems, and working in a fast-paced environment, this role could be the ideal next step in your career. As a Resolution Case Handler in this permanent role, you will be joining a team where wellbeing, respect, and personal growth are genuinely valued. Career development is encouraged, with a clear pathway to grow within Sopra Steria. This is a permanent role, based at our Durham or Blackpool office The service operates Monday to Friday, from 8am to 6pm - No weekend working! - Flexible rotating shift pattern. You need to be available for an initial 4-week training programme (Monday to Friday, 9:00am-5:00pm), which will blend classroom learning with job shadowing, so you feel fully supported. Following training, you will flip to a hybrid working pattern. We recognise that work life balance is important so you will be required to work 2-3 days in the office each week and the rest from home. With ongoing training and support, you will quickly find yourself managing cases from receipt through to resolution. You will make a meaningful difference by helping to resolve issues that can significantly affect customers, ensuring they are treated fairly and their concerns are heard. Assess complaints against applicable regulations, policies, procedures, and customer commitments to ensure decisions are accurate and justified. Identify potential risks, breaches, vulnerabilities, or recurring issues and escalate these appropriately in line with governance requirements. Work collaboratively with operational, legal, compliance, risk, and subject matter experts to gather information and support complaint investigations. Ensure complaint responses are delivered within regulatory and business timescales. Support root cause analysis activities and contribute to continuous improvement initiatives aimed at reducing complaints and enhancing customer outcomes. Contribute to quality assurance activities, sharing knowledge and best practice to promote consistent complaint handling across the team. Previous resolution case handling experience within a regulated industry (e.g. financial services, insurance, utilities, telecommunications, healthcare, or public sector). Ability to interpret and apply policies, procedures, regulatory requirements, and guidance. Ability to handle sensitive, complex, and escalated complaints with confidence and professionalism. Security Clearance: BPSS Benefits: Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, paid volunteering days and carers leave, 4 x death in service life assurance and pension. We believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. Our services only matter if they work for people and if they serve a greater purpose. Known for our collaborative approach, we provide consulting and digital services, creating innovative solutions, at scale, to deliver sustainable growth and services that make life better. From helping the Government provide essential public and health services that offer more convenience and choice, to improving financial services to deliver fairer, customer-centric solutions. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We havepartnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role.

Please note this role requires you to pass Security Check clearance. You will play a leading role in the implementation, support, and continuous improvement of DWP's enterprise messaging and collaboration platforms. Your expertise will help ensure secure, reliable, and high performing communication services that enable colleagues across the organisation to connect, collaborate, and deliver critical services to millions of customers. Acting as a trusted technical advisor, you will influence key decisions, drive service improvements, and help deliver modern, scalable solutions that support DWP's digital ambitions. We're looking for an experienced infrastructure professional with deep knowledge of enterprise messaging technologies, particularly Microsoft Exchange and Microsoft 365. Lead the design, implementation, and support of Microsoft Exchange Online, On Premises, and Hybrid environments, ensuring secure, resilient, and scalable messaging services. Design and deliver integrations between Exchange and enterprise systems using Microsoft Graph API, Exchange Web Services (EWS), REST APIs, and PowerShell automation. Develop and maintain automation, tooling, and reporting solutions to improve operational efficiency, service performance, and user experience. Act as the technical authority for Microsoft 365 messaging and compliance capabilities, including eDiscovery, retention policies, litigation hold, and information governance. Ensure messaging platforms remain secure, highly available, and compliant with organisational, regulatory, and legal requirements through effective security controls and resilience planning. Collaborate with technical, business, security, and legal stakeholders to shape messaging strategy and deliver solutions that meet organisational needs. hanley@dwp.gov.uk . Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. The maximum salary for the grade is 68,205, however a Digital Allowance of up to 5,000 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater. Any temporary allowances that you are currently in receipt of will not form part of the calculation to determine your pay. Any allowances that are in payment will cease when you move into your new role. Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. Microsoft Certified: Exchange Online or Microsoft 365 Expert certifications with significant experience in managing a Microsoft Exchange environment (On-Premises, Online and Hybrid configurations). ~ Proven ability to manage mail flow, transport rules, connectors, and security configurations as well as PowerShell scripting and automation. ~ Strong understanding of Active Directory, Azure AD, and API integrations (Microsoft Graph, EWS, REST). ~ Experience of other Microsoft 365 services (Purview, Teams, SharePoint, OneDrive). Significant experience in enterprise messaging systems, with a strong focus on Microsoft Exchange and Microsoft 365. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. If youre successful at the sift stage, youll be invited to a video interview via Microsoft Teams. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must have resided continuously in the UK for at least 3 of the last 5 years, 2 of which must have been the immediately preceding years from the point of applying for this job. At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . If you are placed on a reserve list but we cannot immediately offer you a post, please note: If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). Disability Confident Scheme In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. gov.uk as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Copying content or answers from an online or published source that is not your own Disclosure and Barring Service and Internal Fraud Database Checks To process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If successful and transferring from another Government Department, a criminal record check will be carried out. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. For further information on National Security Vetting please visit the Demystifying Vetting website . Successful candidates must undergo a basic (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Email : Richard.hanley@dwp.gov.uk If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.Attachments Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB)

Please note this role requires you to pass Security Check clearance. This is a fantastic opportunity to join DWP Engineering as a Senior Infrastructure Engineer and to create innovative digital solutions that make a difference to the lives of our 22 million users. Were driving the adoption of Public Cloud services in line with Government Digital Service (GDS) and DWPs own strategic hosting architectural principles. The strategy for our engineers is to implement a Digital by Default approach. We will do this byproviding an end-to-end multi-cloud hosted service for our Product Development Units. To ensure our success, we are standardising, simplifying and automating, together with developing processes, training and tools to accelerate our delivery. This position will collaborate with Architects, Site Reliability Engineers, Delivery Managers, and Product Managers, who all support the implementation and operation of Cloud hosted products and services. The role will sit within one of our Engineering Tooling Services Teams which comprise of Automation & Orchestration and Manage & Deploy My Code services. This role will maintain and support project to exit Ansible Automation Platform and GitLab from the On Premise Hosting (OPH) estate. Support the design and implementation of Public Cloud infrastructure services/solutions to meet strategic plans and roadmaps. Responsible for operational management of Public Cloud hosted technologies, products, and services, with a focus on security, availability, resilience, and performance. Provide specialist service/solution technical support and assistance to junior staff and users. Development and implementation of service improvement plans to address identified issues for Public Cloud hosted technologies, products, and services. Working with Product Delivery Unit (PDU) teams to understand their current Ansible Automation Platform and GitLab instances. hanley@dwp.gov.uk . Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. The maximum salary for the grade is 68,205, however a Digital Allowance of up to 5,000 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater. Any temporary allowances that you are currently in receipt of will not form part of the calculation to determine your pay. Any allowances that are in payment will cease when you move into your new role. Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. Significant experience of developing Infrastructure as Code (IaC) using Terraform and Configuration as Code (CaC) using Ansible. Significant experience of administering and supporting Linux operating systems, including RHEL and Debian, within enterprise scale environments. Significant experience of working within Service and Delivery Management frameworks, including ITIL practices such as Incident, Problem and Change Management, alongside Agile delivery methodologies. Significant experience of leading, coaching and developing engineers and technical teams, providing technical direction, building capability, and driving the adoption of engineering standards and best practices to deliver high quality outcomes. Experience enabling engineering teams to adopt and apply standards, policies and technical frameworks that promote consistency, compliance and engineering excellence across multiple disciplines. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. If youre successful at the sift stage, youll be invited to a video interview via Microsoft Teams. Minimising manual steps in deployments Prevent public access to your application front end For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must have resided continuously in the UK for at least 3 of the last 5 years, 2 of which must have been the immediately preceding years from the point of applying for this job. At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . If you are placed on a reserve list but we cannot immediately offer you a post, please note: If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). Disability Confident Scheme In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. gov.uk as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Copying content or answers from an online or published source that is not your own Disclosure and Barring Service and Internal Fraud Database Checks To process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If successful and transferring from another Government Department, a criminal record check will be carried out. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. For further information on National Security Vetting please visit the Demystifying Vetting website . Successful candidates must undergo a basic (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Email : Richard.hanley@dwp.gov.uk Email : digital.recruitmentupdates@dwp.gov.uk If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB)

Please note this role requires you to pass Security Check clearance. You will play a leading role in the implementation, support, and continuous improvement of DWP's enterprise messaging and collaboration platforms. Your expertise will help ensure secure, reliable, and high performing communication services that enable colleagues across the organisation to connect, collaborate, and deliver critical services to millions of customers. Acting as a trusted technical advisor, you will influence key decisions, drive service improvements, and help deliver modern, scalable solutions that support DWP's digital ambitions. We're looking for an experienced infrastructure professional with deep knowledge of enterprise messaging technologies, particularly Microsoft Exchange and Microsoft 365. Lead the design, implementation, and support of Microsoft Exchange Online, On Premises, and Hybrid environments, ensuring secure, resilient, and scalable messaging services. Design and deliver integrations between Exchange and enterprise systems using Microsoft Graph API, Exchange Web Services (EWS), REST APIs, and PowerShell automation. Develop and maintain automation, tooling, and reporting solutions to improve operational efficiency, service performance, and user experience. Act as the technical authority for Microsoft 365 messaging and compliance capabilities, including eDiscovery, retention policies, litigation hold, and information governance. Ensure messaging platforms remain secure, highly available, and compliant with organisational, regulatory, and legal requirements through effective security controls and resilience planning. Collaborate with technical, business, security, and legal stakeholders to shape messaging strategy and deliver solutions that meet organisational needs. hanley@dwp.gov.uk . Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. The maximum salary for the grade is 68,205, however a Digital Allowance of up to 5,000 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater. Any temporary allowances that you are currently in receipt of will not form part of the calculation to determine your pay. Any allowances that are in payment will cease when you move into your new role. Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. Microsoft Certified: Exchange Online or Microsoft 365 Expert certifications with significant experience in managing a Microsoft Exchange environment (On-Premises, Online and Hybrid configurations). ~ Proven ability to manage mail flow, transport rules, connectors, and security configurations as well as PowerShell scripting and automation. ~ Strong understanding of Active Directory, Azure AD, and API integrations (Microsoft Graph, EWS, REST). ~ Experience of other Microsoft 365 services (Purview, Teams, SharePoint, OneDrive). Significant experience in enterprise messaging systems, with a strong focus on Microsoft Exchange and Microsoft 365. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. If youre successful at the sift stage, youll be invited to a video interview via Microsoft Teams. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must have resided continuously in the UK for at least 3 of the last 5 years, 2 of which must have been the immediately preceding years from the point of applying for this job. At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . If you are placed on a reserve list but we cannot immediately offer you a post, please note: If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). Disability Confident Scheme In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. gov.uk as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Copying content or answers from an online or published source that is not your own Disclosure and Barring Service and Internal Fraud Database Checks To process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If successful and transferring from another Government Department, a criminal record check will be carried out. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. For further information on National Security Vetting please visit the Demystifying Vetting website . Successful candidates must undergo a basic (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Email : Richard.hanley@dwp.gov.uk If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.Attachments Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB)

We have a number of exciting Business Analyst opportunities available across DWP Digital, spanning key areas including Debt, Health & Disability Services, Working Age Services and Hybrid Cloud. Joining DWP Digital means becoming part of a thriving and supportive Business Analysis profession.

Please note this role requires you to pass Security Check clearance. This is a fantastic opportunity to join DWP Engineering as a Senior Infrastructure Engineer and to create innovative digital solutions that make a difference to the lives of our 22 million users. Were driving the adoption of Public Cloud services in line with Government Digital Service (GDS) and DWPs own strategic hosting architectural principles. The strategy for our engineers is to implement a Digital by Default approach. We will do this byproviding an end-to-end multi-cloud hosted service for our Product Development Units. To ensure our success, we are standardising, simplifying and automating, together with developing processes, training and tools to accelerate our delivery. This position will collaborate with Architects, Site Reliability Engineers, Delivery Managers, and Product Managers, who all support the implementation and operation of Cloud hosted products and services. The role will sit within one of our Engineering Tooling Services Teams which comprise of Automation & Orchestration and Manage & Deploy My Code services. This role will maintain and support project to exit Ansible Automation Platform and GitLab from the On Premise Hosting (OPH) estate. Support the design and implementation of Public Cloud infrastructure services/solutions to meet strategic plans and roadmaps. Responsible for operational management of Public Cloud hosted technologies, products, and services, with a focus on security, availability, resilience, and performance. Provide specialist service/solution technical support and assistance to junior staff and users. Development and implementation of service improvement plans to address identified issues for Public Cloud hosted technologies, products, and services. Working with Product Delivery Unit (PDU) teams to understand their current Ansible Automation Platform and GitLab instances. hanley@dwp.gov.uk . Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. The maximum salary for the grade is 68,205, however a Digital Allowance of up to 5,000 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater. Any temporary allowances that you are currently in receipt of will not form part of the calculation to determine your pay. Any allowances that are in payment will cease when you move into your new role. Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. Significant experience of developing Infrastructure as Code (IaC) using Terraform and Configuration as Code (CaC) using Ansible. Significant experience of administering and supporting Linux operating systems, including RHEL and Debian, within enterprise scale environments. Significant experience of working within Service and Delivery Management frameworks, including ITIL practices such as Incident, Problem and Change Management, alongside Agile delivery methodologies. Significant experience of leading, coaching and developing engineers and technical teams, providing technical direction, building capability, and driving the adoption of engineering standards and best practices to deliver high quality outcomes. Experience enabling engineering teams to adopt and apply standards, policies and technical frameworks that promote consistency, compliance and engineering excellence across multiple disciplines. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. If youre successful at the sift stage, youll be invited to a video interview via Microsoft Teams. Minimising manual steps in deployments Prevent public access to your application front end For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must have resided continuously in the UK for at least 3 of the last 5 years, 2 of which must have been the immediately preceding years from the point of applying for this job. At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . If you are placed on a reserve list but we cannot immediately offer you a post, please note: If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). Disability Confident Scheme In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. gov.uk as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Copying content or answers from an online or published source that is not your own Disclosure and Barring Service and Internal Fraud Database Checks To process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If successful and transferring from another Government Department, a criminal record check will be carried out. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. For further information on National Security Vetting please visit the Demystifying Vetting website . Successful candidates must undergo a basic (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Email : Richard.hanley@dwp.gov.uk Email : digital.recruitmentupdates@dwp.gov.uk If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB)

Assistant Commercial Manager Location: Sandcastle Waterpark, Blackpool Salary: £32,000 About the Role We're looking for a driven, commercially focused Assistant Commercial Manager to join the team at Sandcastle Waterpark. This is a hands-on leadership role with a strong focus on Admissions, Guest Services, Group Bookings and commercial performance, alongside supporting the wider commercial operation across Food & Beverage, Retail and third-party partners. Working closely with the Commercial Manager, you'll help maximise both primary and secondary revenue, ensuring we make the most of every commercial opportunity throughout the guest journey – from the point a guest chooses their ticket, through to their experience within the Waterpark. A key part of the role will be leading our busy Admissions and Guest Services teams, developing ticket packages and upsell opportunities, managing group bookings, and using performance data to continually improve conversion, yield and revenue. You'll need to be comfortable leading from the front in a busy visitor attraction environment, balancing outstanding guest service with a strong commercial mindset. What You'll Be Doing Admissions, Ticketing & Primary Sales · Lead and support the day-to-day operation of our busy Admissions team, ensuring an efficient and welcoming guest arrival experience. · Drive primary ticket sales performance, identifying opportunities to increase revenue, conversion and yield. · Develop and expand ticket packages, upgrades and add-ons to increase value for both the guest and the business. · Identify and implement effective upselling opportunities throughout the booking and admissions journey. · Monitor ticket performance, sales trends, booking patterns and guest behaviour to identify commercial opportunities. · Support the development and implementation of pricing, promotions and ticketing strategies. · Work confidently with ticketing and admissions systems; experience with Accesso or similar ticketing platforms would be a strong advantage. · Work alongside Marketing and other departments to ensure ticket products, promotions and packages are commercially effective and operationally deliverable. Group Bookings & Guest Services · Support and develop the Group Bookings operation, ensuring enquiries are converted into confirmed bookings wherever possible. · Manage the guest journey for groups from initial enquiry through to arrival and post-visit follow-up. · Identify opportunities to grow group business, packages and additional revenue. · Lead and develop the Guest Services team, ensuring consistently high standards of service. · Support the management of guest enquiries, feedback and complaints, resolving issues confidently and professionally. · Ensure Guest Services remains commercially aware, identifying appropriate opportunities for upgrades, additional products and future visits. · Build strong relationships with group organisers, schools, organisations and other key customers. Commercial Operations · Support the daily commercial operation across Admissions, Guest Services, Food & Beverage, Retail and third-party partners. · Maximise revenue across both primary and secondary spend. · Drive performance through effective pricing, promotions, packages, upselling and product development. · Monitor key commercial metrics including revenue, yield, spend per head, conversion and secondary spend. · Use data and insight to identify trends, opportunities and areas for improvement. · Support cost control across labour, cost of sales and operational expenditure. · Work with third-party partners to maximise commercial opportunities and guest experience. Operational Leadership · Take ownership of daily commercial performance and service delivery. · Lead from the front during busy periods, supporting teams where needed. · Act as Incident Manager when required. · Ensure all commercial areas are guest-focused, fully operational and presented to a high standard. · Resolve operational challenges quickly and effectively. · Make confident decisions in a fast-paced visitor attraction environment. Team Leadership & Development · Lead, coach and develop the Admissions and Guest Services teams while supporting leadership across the wider Commercial department. · Support recruitment, onboarding, training and retention. · Set clear expectations and hold teams accountable for performance. · Deliver training focused on guest service, sales, upselling and commercial awareness. · Use performance information to coach individuals and teams. · Build a positive, inclusive and high-performing culture where teams understand how they contribute to the overall commercial success of the Waterpark. Performance & Commercial Development · Monitor and drive KPIs including primary sales, revenue, conversion, yield, secondary spend, margins and guest satisfaction. · Analyse sales and booking data to identify opportunities and changing guest behaviours. · Develop new ticket packages, promotions and commercial initiatives. · Review the effectiveness of existing ticket products and recommend improvements. · Support the delivery of financial targets and wider business objectives. · Take ownership of shift and daily commercial results and communicate performance to the wider management team. Health, Safety & Compliance · Ensure compliance with all relevant Health & Safety and Food Safety standards. · Support audits, risk assessments and safe systems of work. · Maintain high standards of hygiene, safety and operational compliance. · Ensure teams are appropriately trained and operating to required standards. Incident Management · Participate in the Incident Manager (IM) rota. · Lead or support responses to incidents when on duty. · Make confident decisions to protect guests, colleagues and the operation. · Ensure incidents are appropriately recorded, reviewed and learned from. Communication & Collaboration · Act as a key link between the Commercial Manager, senior leadership and frontline teams. · Work closely with Marketing, Operations and other departments to maximise commercial opportunities. · Build strong relationships with internal stakeholders, external partners and group organisers. · Communicate commercial performance, opportunities and challenges clearly to the wider management team. What We're Looking For Experience Ideally, you'll have experience in several of the following areas: · Supervisory or management experience within a visitor attraction, leisure, tourism, hospitality or other high-volume customer-facing environment. · Experience leading a busy Admissions, Front of House or Guest Services operation. · Experience managing and developing a Guest Services team. · Experience handling group bookings, group sales or reservations. · Experience using ticketing, booking or admissions systems. · Experience driving sales, upselling, conversion or revenue performance. · Experience developing ticket packages, promotions, upgrades or add-on products. · Experience using commercial data and KPIs to improve performance. Experience with Accesso ticketing systems would be a significant advantage. Skills · Strong leadership and people-management skills. · A genuinely commercial mindset with the ability to spot revenue opportunities. · Passion for delivering an excellent guest experience. · Confident managing busy, high-volume admissions and guest-facing operations. · Strong sales and upselling awareness. · Ability to analyse data and turn insight into action. · Excellent communication and relationship-building skills. · Organised, proactive and solutions-focused. · Comfortable making decisions and taking ownership. · Able to balance guest experience, operational requirements and commercial performance. Qualifications · IOSH Managing Safely – or willingness to work towards. · Level 3 Food Safety – or willingness to work towards. Why Join Us? Sandcastle Waterpark is a fast-paced, high-volume visitor attraction where no two days are the same. This role offers the opportunity to make a genuine impact on how we sell, package and deliver our guest experience. You'll have the scope to develop new ticket products, improve the admissions journey, grow group business and find new ways to maximise commercial performance. If you're passionate about people, guest experience and driving sales, and you enjoy turning ideas into measurable results, we'd love to hear from you. TPBN1_UKTJ

Welcome to FCMS! Job Title: Urgent and Emergency Care Navigator Location: Blackpool Victoria Hospital, Whinney Heys Rd, Blackpool, FY3 8NR Hours: 24 hours per week - Part-time flexible position This is a 24/7 service and shifts are 08:00-17:00, 12:00-18:00, 17:00-23:00, 18:00-23:00 and 23:00-08:00. Flexibility within these hours will be required to deliver service needs Pay: £13.13 per hour. Enhancements for Weekends, Bank Holidays & Overnight will apply. Reports to: Operational Specialists Accountable to: Operational Manger CLOSING DATE: 18 OCTOBER 2026 The Role The post holder will be the first point of contact for patients accessing Urgent and Emergency Care and other areas of the hospital. You will use tools to book patients in and assist patients in using tools to navigate them to the best place of care for their presenting symptoms. Booking Ambulances into the Emergency Department. Answer telephone enquiries. Retrieve medical records. Provide administrative duties to the Urgent and Emergency Care Teams and any other tasks requested by Service Delivery Co-ordinators or Service Lead. About us The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services. Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Come and be a part of our amazing team! We offer NHS Pension Cycle to Work Scheme Career Development Opportunities Attendance Bonus Staff Benefit Scheme Free Tea & Coffee Eye Care Contributions Duties and Responsibilities ·To provide a fast, accurate and effective face to face service to patients at the Urgent and Emergency Care Village gateway ·To work with patients and carers in a person-centered way, as well as other staff in different services, to help facilitate the patient/carer to the right service ·To take, record and process information received accurately and concisely using nationally recognised software ·Provide floor-walking and front of house support to users of the streaming and re-direction tool and to recognise when digital triage is not appropriate e.g., accessibility issues, capability, capacity ·To be able togather essential information in a time efficient manner whilst always remaining polite and courteous ·Assisting patients to self-triage with the use of an iPad and directing to the appropriate area following the outcome ·Responding to telephone calls as the first point of contact for external communications, ensuring all calls are dealt with tactfully and confidentially ·Follow processes to register patients into the Emergency Department ·Understand the different routes/pathways that patients access Urgent and Emergency Care ·Develop an understanding of local referral pathways within the local health system ·To provide administrative support to the Urgent and Emergency Care teams and undertake any clerical work, administrative, data inputting and any other duties relevant to activities. ·Deal with enquiries face to face regarding other areas of the hospital ·To be able to communicate clearly, sensitively, and effectively with patients, carers and other professionals, taking into account different cultures, beliefs and communication needs ·To carry out duties ina courteous,empathetic, and helpful manner, always, and act in a way that promotes values of equality and diversity ·Be emotionally resilient and remain calm under pressure ·Identify when a patient needs urgent help and intervene appropriately by alerting relevant professionals ·Liaise with a wide range of medical professionals ·Work within all relevant policies and procedural guidelines always, including service policies, procedures and processes which have fallen out of investigations and complaints. ·Co-operate with the Clinical Governance and management team when investigating complaints and incidents General ·To engage and work with other stakeholders, such as the Ambulance Service, Trust personnel and General Practice staff to ensure an integrated approach around patients care and delivery. ·Maintain good relationships with other members of the staff team and stakeholders across all disciplines ·To follow safe working practices and to always comply with local Health and Safety Policies and Procedures ·To ensure confidentiality on all matters relating to patients and information obtained during employment and not to release such information to anyone other than those acting in an official capacity as instructed ·To recognise the importance of patient experience and value patient feedback Our ‘Why': To nurture an environment of inspiration, innovation, and disruption so this people in our world receive exceptional healthcare for this generation, and the next. Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA: Fun: People rarely succeed unless they are having fun. Happiness is healthy! Awesome: We arent here to be average, were here to be awesome! Humble: Were here to make a difference to the lives of others, NOT to see how important we can become Brave: We challenge the norm. We have the courage to get the difficult jobs done Oompf: We have natural oompf! Its infectious! Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity. Our key expectations are: Self-awareness – Living authentically Adaptability - Being ready to adjust depending on the situation Openness – What you see is what you get Positivity with a real sense of being able to strive for the impossible Generosity of spirit-Every day should be an opportunity to act with kindness Ability to have fun – Taking the role seriously, whilst being yourself The Service FCMS deliver integrated urgent care across the Fylde Coast. The services included in the Fylde Coast Integrated Urgent Care Service are: ·Blackpool Urgent Treatment Centre ·Fleetwood Urgent Treatment Centre ·Blackpool Victoria Urgent Treatment Centre which includes a GP out of hour's provision across the Fylde Coast and the navigation of patients at the Urgent and Emergency Care Village Gateway ·Integrated CAS (Clinical Assessment Service) ·The Fylde Coast DVT Service ·The Fylde and Wyre Wound Care Service ·Primary care extended access/hours provision for Blackpool, Fylde, and Wyre Information Governance: ·Understand the importance of Information Governance and maintain the IG Toolkit on anannual basis. ·Maintain accurate and comprehensive statistical information, ensuring legal and local requirements are met. Safeguarding Staff are to report any safeguarding concerns to managers on site and follow usual processes if they become aware of any. Safeguarding is everyone's responsibility. Training and Support ·Contribute to the identification of own training needs and participate in relevant in-service training ·Train and support new members of staff in the role ·Ensure all mandatory training is undertaken and maintained ·To attend staff meetings as required ·Where necessary, relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged. ·The post-holder will be expected to attend any necessary courses that provide relevant training. Other Duties This Job Description will be periodically reviewed in the light of developing work requirements. This is an evolving role and, therefore, these duties are not exhaustive. The role may change via discussion between the post-holder and line managers. The individual in post will be expected to contribute towards that revision. The Service Lead may also ask for other duties to be carried out to the benefit of the organisation. Disability Confident Employer - As users of the disability confident scheme,we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence) PERSON SPECIFICATION Experience, Knowledge& Skills Essential Experience of dealing with the General Public Evidence of good organisational skills IT skills Excellent customer service skills Empathetic to staff and patient needs Act with dignity and respect administrative experience Sound working knowledge of Microsoft packages including, Word, Excel, and Outlook Ability to manage and prioritise,whilst working under pressure Emotional intelligence to be able to manage stress and have healthy coping mechanisms Desirable Experience within a healthcare environment Experience of working with clinical IT systems Understanding and knowledge of Information Governance Experience or knowledge of safeguarding Qualifications Essential Equivalent training/experience in reception/administration Desirable Educated to GCSE/O'Level standard, including English Language and Mathematics or equivalent training and experience in administration Evidence of further study Communication Essential Excellent oral and written communication skills Excellent interpersonal skills with the ability to deal with difficult situations Ability to adapt communication styles Other Essential Diplomatic/tactful and understanding the importance of confidentiality Ability to demonstrate compassion and empathy Ability to work under pressure,remain calm and focused Ability to work within a team and at times in isolation Openness to learn new skills and apply these within the role Professional conduct Non-judgmental Mature outlook Self-motivation Smart appearance Enthusiastic and positive Always aim for the best possible outcome for both staff and patients Flexible The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. JBRP1_UKTJ

Job Advert Fulwood Hall Hospital, Preston Full Time 37.5 Hours | Permanent The Role At Ramsay Health Care UK, we know our people are our most important asset. Join us as the Outpatients & Pre-Assessment Manager at Fulwood Hall Hospital and you'll have the opportunity to lead and develop high-quality outpatient and pre-operative assessment services within one of the UK's leading independent healthcare providers. This is a pivotal leadership role responsible for delivering safe, effective, caring, responsive and well-led services across Outpatients and Pre-Assessment. You will provide strong clinical and operational leadership, ensuring patients receive an exceptional experience from their first consultation through to admission for surgery. Working collaboratively with consultants, anaesthetists, operational managers, theatre teams, ward teams and the wider multidisciplinary team, you will lead service development, drive clinical excellence, optimise patient pathways and support the continued growth of the hospital. What You'll Do As Outpatients & Pre-Assessment Manager, you will be responsible for the overall management, leadership and development of the Outpatients and Pre-Assessment departments. Key responsibilities include: Clinical Leadership • Provide visible, professional and compassionate leadership to Outpatient and Pre-Assessment teams., • Ensure delivery of safe, evidence-based and patient-centred care., • Promote high standards of clinical practice and professional conduct., • Lead on patient safety initiatives and quality improvement programmes., • Support the development of a positive culture focused on continuous learning and excellence., • Ensure services remain inspection-ready and compliant with all regulatory standards. Pre-Assessment Services • Ensure patients receive comprehensive pre-operative assessment and optimisation prior to surgery., • Develop robust pathways for management of complex patients and those requiring specialist review., • Work closely with consultants and anaesthetists to ensure patients are clinically fit for surgery., • Support reduction in cancellations through effective pre-operative planning and risk management., • Oversee management of diagnostics, investigations and anaesthetic referrals within pre-assessment pathways., • Ensure compliance with Ramsay policies and national best practice standards. Outpatient Services • Ensure clinics operate efficiently with exceptional patient experience at the centre of service delivery., • Maximise clinic utilisation and effective capacity management., • Work collaboratively with consultants to optimise clinic scheduling and service efficiency., • Monitor performance, demand and activity levels to support hospital growth and service development., • Drive improvements in patient access, responsiveness and pathway performance. Clinical Governance • Lead governance processes across Outpatients and Pre-Assessment., • Monitor incidents, complaints, patient feedback, risks and audit outcomes., • Ensure appropriate investigation and learning from incidents and complaints., • Maintain departmental risk registers and action plans., • Support compliance with CQC Fundamental Standards, Ramsay policies and professional standards., • Deliver quality improvement initiatives that improve patient outcomes and experience. Workforce Leadership • Lead, motivate and develop multidisciplinary teams., • Support recruitment, retention and succession planning., • Ensure staff receive regular appraisal, supervision and competency assessment., • Promote staff wellbeing, engagement and professional development., • Create a positive culture where staff feel valued, supported and empowered. Operational Management • Ensure departments are effectively staffed and resourced., • Manage budgets, workforce planning and departmental expenditure., • Deliver departmental KPIs and performance objectives., • Monitor productivity, utilisation and operational efficiency., • Support business growth through innovation and service development., • Actively contribute to hospital operational and strategic objectives. Consultant & Stakeholder Relationships • Build strong and effective relationships with consultants and healthcare professionals., • Support the introduction of new services and consultants., • Work collaboratively with Theatre, Ward, Diagnostic Services and Governance teams., • Act as a trusted clinical leader and professional role model across the hospital. What You'll Bring With You Essential • Registered Nurse with current NMC registration., • Previous management experience within Outpatients, Ambulatory Care, Day Surgery or Pre-Assessment services., • Strong clinical background with knowledge of elective surgical pathways., • Demonstrable leadership and people management experience., • Excellent communication and interpersonal skills., • Experience of clinical governance, risk management and quality improvement., • Strong understanding of CQC standards and regulatory requirements., • Proven ability to lead and develop multidisciplinary teams., • Excellent organisational and operational management skills. Desirable • Management or Leadership qualification., • Experience within the independent healthcare sector., • Knowledge of perioperative medicine and surgical optimisation pathways., • Experience of service redesign and pathway improvement., • Budget management experience., • ILS or ALS qualification. Why Join Us? At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people: Health, Wellbeing & Financial Security • Private Medical Cover, with the option to add your partner and dependants, • Discounted Bupa Dental Insurance, • Life Assurance (Death in Service) x3 your base salary, • Private Pension, with Ramsay matching up to 5% after a qualifying period, • Employee Assistance Programme Work–Life Balance • 25 days annual leave + bank holidays, with the option to buy or sell additional days, • Flexible shift patterns, where possible, • Family friendly policies including enhanced parental leave, • Volunteer leave to support causes that matter to you Career Development & Recognition • Training and Development via the Ramsay Academy to support your career development, • Colleague recognition programme to celebrate our people Lifestyle & Everyday Perks • Access to our benefits platform, offering a wide range of discounts, • Cycle2Work scheme, • Subsidised staff restaurant, where possible, • Free parking on site, where possible Why Fulwood Hall Hospital? Fulwood Hall Hospital is one of the leading independent hospitals in the North West, providing high-quality care across a wide range of specialties including orthopaedics, spinal surgery, ophthalmology, ENT, general surgery, urology and gynaecology. This role offers an excellent opportunity for an experienced and ambitious healthcare leader to shape the future of Outpatient and Pre-Assessment services, influence the patient journey, support hospital growth and develop high-performing teams. At Ramsay Health Care UK, we are committed to creating an environment where our people thrive, our patients receive exceptional care and our services continue to deliver excellence. We Care. It's more than what we do, it's who we are. If you are committed to delivering outstanding patient care, passionate about leadership and looking for your next challenge, we would love to hear from you. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are committed to equality of opportunity for all. This position is subject to background and DBS checks. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.

Watch now: Join our Blackpool team! Creative Support is looking for a caring, dynamic and highly motivated person to help manage our varied portfolio of social care services in Blackpool. You will be working with the Service Manager and be jointly responsible for maintaining an overview of all services, leading a highly motivated team of Team Leaders and Senior staff and contributing to the further development of services within the region. You must be an accomplished manager and have extensive experience and knowledge of working within the social care sector in support of people with learning disabilities and mental health needs. You will be responsible for our current service provision in the area, which includes: - Supported living services for people with a learning disability and people on the autistic spectrum, including people who have additional complex care and communication needs - Floating and community support for people with a learning disability/mental health needs We are also keen to develop new services which meet local needs and promote opportunity, choice, health and wellbeing. You will carry out the role demonstrating a person-centred approach with a warm, confident, professional manner. Experience of staff and service management is essential. Prior experience as a Registered Manager is not essential but you must be a confident and accountable practitioner with the ability to put CQC quality standards into practice. You must be able to lead a team with confidence and provide clear guidance, supervision and support to your team members. You will be able to communicate positively and professionally with the families of the people we support, their advocates and other agencies. You will be based in our friendly, well equipped office Blackpool and will be expected to have regular direct contact with service users and attend person-centred reviews. You will be required to oversee staff deployment and rotas and to work in a flexible manner yourself including working evenings and weekends. This role offers unique and challenging opportunities bringing great job satisfaction and career development opportunities. Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. We may support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development we offer good conditions of service and a supportive management culture. Vacancy Reference Number: 96042 Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS. Part time applicants will be considered for this role. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept applicants with Skilled Worker Visas. At Creative Support, we are passionate about developing our people. Through our award-winning Creative Academy, we provide high-quality training and career development opportunities to help colleagues reach their full potential, regardless of their starting point or role. As an Investors in People Platinum organisation and an approved centre for nationally recognised qualifications, we are committed to supporting learning, growth and long-term career progression. TPBN1_UKTJ

We're looking for Digital Business Performance & Planning Managers to join our Business Management teams within Technology Services and Health and Disability. These are varied and rewarding roles at the heart of business operations, providing essential support across workforce planning, recruitment,

Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer sponsorship. Care Assistant - Weekends Only Location: Blackpool North, Central and South Promenade areas, Lytham, Thornton and Cleveleys Pay Rate: £14.24 per hour (including holiday pay) + 30p per mile This is a homecare position - you'll be travelling to clients' homes throughout the day to provide person-centered care and support on Saturdays and Sundays only. What You'll Be Doing: Visiting vulnerable and palliative clients in their own homes between 7am and 1pm or 4pm - 10pm Providing personal care with dignity and respect Supporting with medication management Assisting with meal preparation and nutrition Working solo or as part of a 2-person team depending on client needs Supporting clients with a variety of different care requirements Travelling between client visits throughout your shift We provide homecare across Blackpool and the surrounding areas - speak to our recruitment team to discuss routes that work for you. What Makes This Different: We support people who services for long-term health conditions, clinically-led enhanced homecare, and end-of-life care. All focused on supporting each individual's lifestyle and wellbeing. We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too. Shift Patterns & Hours Full-time and part-time hours available Range of shifts available Monday to Sunday (weekend availability required) Shifts allocated based on business needs and your availability Once committed to a shift, we need you to complete the full shift reliably Speak to the recruitment team to hear about our shift patterns and find what fits your lifestyle. What We Offer Career Development: Routes Academy programme helping you achieve your goals Ongoing training and progression opportunities Fully funded DBS Support: Dedicated on-call team available 24/7 Wellbeing and mental health support We don't use agency staff - you'll work alongside employed Routes care workers only Rewards: £14.24 per hour (includes holiday pay) 30p per mile for travel between clients Staff referral scheme with generous incentives (up to £250 per referral) Free DBS What You Need Essential: The right to work in the UK without needing employer support Reliable, compassionate, and committed to delivering excellent care Desirable: At least 6 months paid care experience in the UK (Don't have paid experience? Speak to the recruiters about becoming one of our care cadets) About Us Routes Healthcare is a leading homecare provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes) and out in the community, taking the time to listen to our clients and making sure their needs are met with care and consideration. Ready to Make a Difference? If you're passionate about supporting people in their own homes and want the flexibility to build a schedule that works for you, we'd love to hear from you. Apply today and speak to our friendly recruitment team about the hours and areas available. Routes Healthcare is committed to making lives better through exceptional homecare services. TPBN1_UKTJ

We are looking for an experienced Team Leader to join our dedicated team and help develop and coordinate our learning disabilities supported housing schemes and domiciliary services across Blackpool. • Lead a team of staff, providing supervision, coaching, performance management, and support to staff, volunteers, and students., • Ensure the provision of person-centred support that enables customers to maintain their independence, enhance their wellbeing, and opportunities for personal development., • Oversee the deployment of staff to meet individual needs within available resources; identify training needs (mandatory and service-specific); maintain accurate records., • Respond to referrals, undertake initial assessments of need, and ensure all service users have co-produced support plans and designated Key Workers., • Establish clear goals and pathways towards greater independence; organise regular person-centred reviews, putting each person's views at the heart of planning and decision-making., • Work with local multi-disciplinary teams and community-based agencies to provide holistic, wrap-around support., • Maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere., • Facilitate service user engagement, involvement, and peer support; implement robust quality monitoring methods and track key performance indicators, identifying and planning necessary actions., • Provide exceptional customer care; communicate with stakeholders about risk management and the welfare of the people we support; uphold safeguarding duties., • Experience in leadership/management roles within social care or related services., • Strong communication and organisational skills; commitment to safeguarding and ethical duty of care., • Ability to work with local authorities and multidisciplinary teams; ability to work within resource constraints., • Willingness to undertake training and benefit from professional development opportunities (e.g., QCF Diploma in Health and Social Care)., • Full training provided, with the opportunity to work towards a QCF Diploma in Health and Social Care., • Probationary bonus, pension contributions, 33 days annual leave, and company-paid enhanced DBS., • We are an inclusive, anti-racist organisation and hold recognitions such as Stonewall Diversity Champion, Disability Confident Employer, and Investors in People Gold. Applications must be submitted via the Creative Support website using Vacancy Reference Number: 84087. We are unable to sponsor visas; only candidates who are eligible to work in the UK may apply. For advice on completing your application, please call . Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS. Note: Applications are reviewed as they are received; feedback for unsuccessful applications may not be provided, and unsuccessful applicants must wait 6 months before reapplying. #J-18808-Ljbffr

Heron House and Stanley Mews £40,000 per year Full Time – 40 hours We have an opportunity for a Registered Manager to join our team in two of our new developments in Blackpool. This is a full time role overseeing two new services close to each other. Both Heron House and Stanley Mews will offer residential support to adults with a learning disability and/or autism. As the CQC Registered Manager at Priory, you will take overall responsibility for the home, overseeing all areas including budgets, quality, compliance, and the delivery of outstanding care. You will support and inspire your team to ensure residents receive the highest standards of care, helping them achieve their goals, develop skills, gain confidence, and engage in meaningful activities within the community. You’ll lead a compassionate and dedicated team committed to delivering outstanding care. With a strong focus on personalised support and proven approaches, you’ll help residents build confidence, develop life skills, and achieve meaningful outcomes. As Registered Manager, you will: • Oversee the day-to-day running of the home, ensuring high standards of care and compliance, • Lead, support, and develop your team to deliver person-centred care, • Support the assessment and implementation of individual care plans, • Ensure a safe, positive, and nurturing environment for residents, • Promote dignity, wellbeing, and independence in all aspects of care, • Work collaboratively with internal and external stakeholders to achieve the best outcomes You can find additional information in the attached job description., • You must hold a Level 5 Diploma in Health & Social Care (or equivalent), or be willing to work towards it, • Experience as a Registered Manager is preferable as this is a new development, however we will consider strong Deputy candidates, • Experience working with mental health, learning disability or autism is required This position is a leadership role at Priory and during the interview process we will be assessing candidates against our leadership behaviours. These are a set of ten values driven behaviours that define great leadership at Priory. They are integral to driving a positive high performing culture where we strive to deliver the best care and outcomes for the people we support. You can find out more about our interview approach and our leadership behaviours _. We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. • Contributory pension scheme, • PMI cover - individual, • Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme), • Access to development opportunities, • Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel, • Leadership & management development, • Long service award, • Refer a friend bonuses, • Relocation support (including payment for accommodation or moving costs) up to £3000 (Terms apply) Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people. We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer _. For agency enquiries and applications, please view our legal statement _. All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.

We're looking for Digital Business Performance & Planning Managers to join our Business Management teams within Technology Services and Health and Disability.

Full-time and part-time hours available. We support people who need complex care services for long-term health conditions, clinically-led enhanced homecare, and end-of-life care. We support people in their own homes (not in care homes) and out in the community, taking the time to listen to our clien

We're looking for Digital Business Performance & Planning Managers to join our Business Management teams within Technology Services and Health and Disability.

Good understanding of UK Health, Safety and Environmental legislation. We are currently looking for an experienced Environmental Health and Safety Advisor to work for of our clients on an ongoing contract basis. Based in the Midlands/South West but with a requirement to travel to various sites aroun

Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. This program is funded by the Department o

Latus Group is seeking a New Business Sales Executive in Hull to drive growth across our Occupational Health and Wellbeing services. Ideal candidates will have proven sales experience in B2B services, strong lead generation ability, and comfort with CRM tools like HubSpot. The role offers a competit

Maximus UK is recruiting a Service Manager to lead and motivate the day-to-day operations of the health and wellbeing contracts across Hertfordshire. You will ensure staff are trained to deliver lifestyle and screening, person-centred behaviour change services to high standards.

LKL Services Ltd on a large 1,000-cow unit is seeking a dedicated handler for AI-assisted cow management. This is a non-milking role focusing on herd health and serving cows identified by collars.

Local Services 2 You is hiring a Nursery Practitioner based in North Yorkshire, Yorkshire, UK. The company offers benefits such as a health cash plan, pension, staff discounts for childcare, on-site parking, and company.

HR’s health & safety services and resources. HR, we provide expert, people first Health & Safety consultancy services to businesses across the UK. From developing safe systems of work and reviewing contractor arrangements to supporting new premises, workplace changes and specific health & safety p

Lancashire & South Cumbria NHS Foundation Trust is seeking a forward thinking and experienced registered Mental Health Practitioner to provide team leadership to the Lancaster and Morecambe Home Based Treatment Team.

As a Registered Mental Health Nurse (RMN) with Thornbury Community Services , you will work closely with a variety of complex care clients across your region, delivering high-quality, person-centred nursing support tailored to individual needs. Community Registered Mental Health Nurse (RMN). Make a

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The role requires a client-centered approach, strong teamwork, and the ability to navigate subsidies, housing logistics, and health services for individuals facing. Mental Health America of Los Angeles (MHALA) seeks an experienced Personal Service Coordinator/Intensive Case Manager to provide high��

ExamWorks Investigation Services Limited is seeking a Lead Occupational Health Nurse - Case Management to provide clinical leadership, supervise the Case Management Team and ensure the delivery of high‑quality occupational health services across a diverse client base.

Impact HR Services Ltd is seeking a hands-on Health & Safety Consultant to deliver expert, pragmatic support to clients across the UK.

Thornbury Community Services (TCS) is recruiting Registered Mental Health Nurses (RMN) to deliver compassionate, person-centred care in clients' homes across Essex and surrounding areas.

Unicare Complex Care Specialist Ltd is recruiting a CQC Registered Manager to lead our Sussex Community Service — a domiciliary and outreach service supporting adults with mental health needs, autism, and learning disabilities to live well in their own homes across Sussex.

ResponsibilitiesDevelops and implements an ambitious strategic plan for clinical services and pursues new service opportunitiesLeads governance, risk oversight, regulatory compliance, and quality assurance across clinical activities<li

Seeking a Safety, Health and Environmental Advisor for a permanent, full-time hybrid role. Responsibilities include advising on safety, health, and environmental matters.

Provides administrative support for occupational health and wellbeing services, managing sensitive enquiries, coordinating workflows, and maintaining records.

The Wildcat HUMS Controller is responsible to the RNAS Yeovilton Wildcat MTP for the provision of Wildcat Vibration analysis (VA) and Wildcat Health Usage Monitoring System (HUMS) support through control of the Vibration Health Usage Cen. Morson Technical Services are currently seeking an Aircraft H

Field-based Environmental Health Auditor needed for food safety audits across various food businesses.

Become a food delivery driver with Deliveroo and find work that suits you.Make money on your own schedule with your own vehicle (scooter, bike or car).Work when you want to, at the tap of a button.Scooter, bike or car (with license and insurance).Smartphone with iOS 12 / Android 6 or above.Proof of

Barista Maestro (Team Leader) - Join the UK's Largest Costa Franchise.Love coffee? Love people even more? Then this might just be the most rewarding move you'll make in your career.Costa Coffee franchise in the UK.Barista Maestros (Team Leaders).UK's favourite coffee brand for over a decade.Our miss

Adhering fully to cash handling, security, and emergency procedures, alongside all Health and Safety obligations and Licensing Laws. Mental Health support via our Employee Assistance Programme.