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Reporting to the Head of Properties, the Cleaner is responsible for maintaining high standards of cleanliness, hygiene, and presentation throughout the Centre and supporting operational tasks such as porterage and event setup. This role ensures a welcoming, safe, and well-maintained environment for all users and visitors. Key Responsibilities • Perform daily cleaning of all areas, including offices, meeting rooms, washrooms, kitchens, and public spaces., • Ensure floors, surfaces, and fixtures are cleaned and maintained to institutional standards., • Carry out deep cleaning tasks as scheduled (e.g., carpets, windows, high-level dusting)., • Monitor and replenish consumables (soap, paper towels, toilet rolls) promptly., • Assist with moving furniture, equipment, and supplies as required., • Support event setup and breakdown, including preparing and displaying refreshments and arranging chairs, tables, and AV equipment., • Follow COSHH guidelines for handling cleaning chemicals and equipment., • Report any maintenance or safety issues immediately to the Head of Properties., • Respond to ad hoc cleaning or porterage requests promptly., • Support sustainability initiatives (e.g., waste segregation, recycling). Skills, Qualifications and Experience • Previous experience in cleaning and/or porterage roles is preferred., • Knowledge of cleaning techniques, materials, and health & safety standards., • Ability to lift and move furniture and equipment safely., • Reliable, punctual, and able to work independently or as part of a team., • Flexible approach to working hours, including evenings and weekends as required., • Effective communication skills and a professional, courteous manner. Person Specification Working Conditions

HOP MASTER (SUPERVISOR) We are looking for 2 supervisors for our 2 restaurants based in Kings Cross and Bond Street. We required full availability across the week and previous experience as a supervisor in fast food restaurants. Fast. Fresh, Fearless Are you ready to join one of the fastest-growing Vietnamese food brands on a mission to serve the most authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new sites. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a HOP Master, you support the Assistant General Manager in running a fantastic HOP restaurant and delivering great restaurant performance. This isn’t just another supervisor role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: HOP Master (Restaurant Supervisor) London (100% Onsite) £13.50 per Hour Plus a complete benefits package including free food on every shift, team events and parties, clear development path, discounts, gifts and more… Hours: Full Time (up to 45 hours per week) Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London & Manchester with fresh, flavourful food across five thriving restaurants—soon to be seven in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you’ll ever find us putting in a box is our food! Where you’ll shine: As a part of the management team, you'll be assisting steer the daily operations and ensuring top-notch service, delicious food, happy teams and happy customers. Leading by example, you'll inspire and energise your colleagues and play a key role in ensuring the smooth daily running of your restaurant. With a keen eye on detail, you'll support in optimising workflows, managing stock, and keeping costs in check—without ever compromising on quality. Compliance is key, so you’ll be involved in making sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and supporting a happy, motivated team, you’ll play a vital role in delivering an exceptional dining experience. About you: + At least 1 year of previous supervisor/management experience + Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry + Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience + Some operational knowledge, including stock management, compliance, and cost control + Hands-on approach—willing to step in when needed + Honing the craft of excellent communication skills, with the ability to engage both team members and customers + A problem-solver who stays cool under pressure and can adapt quickly to challenges + Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus What’s on Offer: + Competitive hourly rate + day off on your birthday + 1 extra day for every two years working for HOP + Structured career ladder for development + Free food on every shift + Team events & parties + Referral scheme + Flexible pay through wagestream + 50% discount when you come with family or friends + Gifts on special occasions Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.

Pay: From £13.40 per hour Responsibilities: Contributing, consistently, to the delivery of a smooth and high quality food service Assisting in the ordering, storage, control and management of all stock, according to regulations and administrative procedures. Complying with all current Health & Safety and food hygiene regulations and to ensure the health, safety and enjoyment of visitors whilst using our food service facilities. Assisting with all aspects of daily, weekly and monthly cleaning of the kitchen, equipment and other food service areas; ensuring that high levels of hygiene standards are maintained. Working with the wider venue team to ensure that the customer service excellence standards are delivered daily. Coordinating with front of house team to deliver food for functions and parties on a tight schedule. The ideal candidate will: Have experience in hospitality/leisure cooking environments. Have understanding of food hygiene and safety. Job Types: Full-time, Part-time Benefits: Discounted or free food Employee discount Flexitime

We are looking for an enthusiastic and experienced Deputy Catering Manager to join our catering team at a bustling NHS Hospital in the N18 area. This pivotal role involves supporting the Catering Services Manager in managing daily operations to ensure the delivery of high-quality, safe, and efficient catering services to patients, staff, and visitors. Key Responsibilities • Assist in the effective management of all hospital catering operations., • Lead and manage a team of 10 staff, including 3 chefs, on a daily basis., • Ensure compliance with all food hygiene, safety, quality, and nutritional standards., • Foster a strong health and safety culture through well-established systems, policies, procedures, and regular risk assessments., • Oversee retail catering outlets and contribute to monthly trading accounts., • Drive continuous improvement and support initiatives to boost sales across retail outlets., • Maintain high service standards for staff, patients, and visitors. Person Specification Knowledge • Essential: Working knowledge of a production kitchen, understanding of HACCP principles, and strong financial awareness., • Desirable: Knowledge of trading sheets (profit & loss). Experience • Essential: Experience in planning, organising, and controlling resources and proven supervisory experience. Qualifications • Essential: City & Guilds 706/1 & 2 or equivalent/higher qualification, Level 3 Food Safety, Level 3 Management Qualification, Level 3 Allergen Training. If you are passionate about delivering high-quality catering services in a healthcare environment and possess the skills and experience we seek, we would love to hear from you!

Maintenance Officer About the role This will play a key role in carrying out a range of general health & safety room checks, cleaning, building maintenance and caretaking tasks. The role will report to and support the Head of Building and Facilities in the delivery of planned, reactive maintenance and cleaning tasks. The role will ensure a safe, clean and welcoming environment for residents employees and visitors by providing a repairing, maintenance cleaning service in order to keep the various buildings and grounds to the highest standard, whilst minimising the need for external contractors. Responsibilities • To support daily, weekly & monthly planned maintenance tasks as scheduled, • (fire alarm tests, water temperature recording, emergency lighting tests, etc.)., • • Support Customer Services with planned room health & safety checks, • • Support the delivery of first line response to reactive maintenance, cleaning and, • repairs., • • Minor building fabric spot cleaning, repairs, decorating tasks and plumbing, • repairs., • • Check of plant rooms and boilers for leaks and general condition, • • Ensure equipment is well maintained, adequately stored and meets all safety, • requirements, • • Ensure that all portable electrical appliances are tested as required, • • Use a range of common hand and power tools to carry out your job as required, • • Assist with inspection of the condition of the grounds, building and facilities, • • General janitorial duties as requested., • • Ad-hoc porterage duties (moves and changes, furniture management and etc.)., • • Maintain accurate digital documentation., • • Provide excellent customer service to residents, ensuring they are made aware, • of work order progress in a timely manner., • • Proactively walking the Communal Areas and all floors, reporting and following, • up on any health & safety, maintenance or cleaning issues, • Ensure the organisation’s Health and Safety procedures regarding Safety at, • Work are consistently implemented and followed., • • Contribute to Risk Assessment activities and implement appropriate actions., • • Monitor and liaise with Sub-Contractors ensuring good Health and Safety, • Practices are being carried out and quality of work is of high standard., • • Clear snow and grit paths during bad weather periods., • • Ensure that all duties and services provided are in accordance with policies and, • procedures., • • Monitor and action tasks listed on in-house systems, in a timely manner,, • ensuring the key performance indicator requirements are in place., • • To comply with individual responsibilities, in accordance with work role for, • health and safety in the workplace., • • To undertake such other duties within the competence of the post holder which, • may be required from time to time., • Person specification, • Ideal attributes for meeting the needs of the position and being an effective member, • of the wider Your Place team., • Experience, • Experience of risk assessment or a health & safety qualification, • Experience of building cleaning and maintenance, handyperson or caretaking, • duties., • Qualifications, • Building trade or health & safety/facilities management qualification, • Skills & knowledge, • Good understanding of health and safety requirements within a building, • environment, • Good communication skills, • Good IT and systems skills, • Abilities, • Ability to interact and communicate effectively with a wide variety of people, • maintaining professional boundaries, • Ability to manage own work load effectively and under pressure, • Ability to accurately input information on a database or information systems, • Personal qualities, • Confidence to challenge where necessary in relation to property / security, • matters, • Diplomatic and tactful, • Patient and tolerant, • Self-motivated and enthusiastic, • Honesty, reliability and punctuality, • Good interpersonal skills, • Desirable criteria, • Full driving licence, • Before starting this position, you’ll need to undergo a criminal record checks