Medicines & Prescribing Governance Manager
1 day ago
London
This job is with Superdrug, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. 🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟 📍Location: Superdrug Head Office 🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. 💷Salary: Competitive + bonus potential (up to 30%) 🎉Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling. 📅Here's the excitingbit... A day includes: • Supporting the development, implementation, and continuousimprovement of in-house health clinic services, ensuring services are safe,evidence-based, and aligned with regulatory and professional standards. Thisincludes contributing to both existing services and the introduction of newhealthcare offerings across the business., • Acting as the Yellow Fever administrative lead, ensuringcompliance with national standards, maintaining centre registrations,coordinating audits, and supporting clinics to meet all regulatoryrequirements., • Working collaboratively with the healthcare services,governance, and operations teams to support the design, delivery, andoptimisation of clinic services, ensuring patient safety and service qualityare maintained., • Providing clinical input and support into service deliverymodels, risk management, and patient pathways to enable safe and effectiveservices., • Leading on the coordination and delivery of governancemeetings relating to clinic services, ensuring key risks, incidents, andperformance metrics are reviewed and escalated appropriately., • Supporting the implementation and embedding of clinicalgovernance frameworks, ensuring appropriate processes, controls, and trainingare in place., • Monitoring service performance, incidents, and patientoutcomes to inform improvements and enhance service quality and safety., • Acting as a key clinical contact and subject matter supportfor medicines, prescribing, and clinic governance queries. 📝Key Responsibilities: • Support the development and continuous improvement of clinic-based healthcare services, ensuring alignment with governance and regulatory requirements., • Work collaboratively with the healthcare services team to support service development and implementation., • Lead the development and review of Patient Group Directions (PGDs), ensuring they are evidence-based, compliant, and ready for appropriate authorisation., • Assess, write, and authorise Patient Specific Directions (PSDs) in line with legal, regulatory, and professional frameworks, • Provide clinical advice and support decision-making across clinic services., • Develop, review, and maintain clinical policies, procedures, and guidance documentation., • Lead and facilitate clinic governance meetings, ensuring effective review of risks, incidents, and service performance., • Contribute to clinical governance frameworks and assurance processes., • Support oversight of clinic-related activities within the cost centre, contributing to efficient resource utilisation., • Represent the organisation at relevant internal and external meetings, as required. Safeguarding our Patients • Ensure clinic services operate in line with regulatory, legal, and professional requirements, and national guidance., • Support and embed effective clinical governance processes to maintain high standards of patient safety and care., • Review incidents, complaints, and near misses, supporting investigation, learning, and risk mitigation., • Ensure all PGDs, policies, and clinical procedures are evidence-based, up to date, and regularly reviewed., • Support identification and management of clinical risks, ensuring appropriate escalation where required., • Monitor service quality, patient outcomes, and feedback to support continuous improvement., • Promote a culture of openness, safety, and learning, aligned with duty of candour principles. Supporting our People • Design and deliver clinical training and education sessions aligned to clinic services., • Support the development of the medicines and prescribing team, providing guidance and professional support., • Promote a culture of continuous professional development and clinical excellence., • Facilitate and contribute to training events, workshops, and education programmes., • Identify learning needs through governance insights, ensuring targeted and effective training interventions., • Support implementation of competency frameworks and assurance processes., • Act as a clinical role model, supporting high standards of patient care and professional practice. 💡Here's what's in it for you: • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support, • Come and be part of something special! What you'll need to succeed • GPhC-registered pharmacist (essential) with commitment to maintaining professional standards., • Independent Prescriber qualification (essential or working towards)., • Experience in medicines governance, prescribing, and clinical service delivery., • Experience supporting the development and implementation of healthcare services., • Experience in developing and reviewing Patient Group Directions (PGDs)., • Ability to provide sound clinical advice and support decision-making., • Good understanding of regulatory and professional frameworks (GPhC, CQC, national guidance)., • Strong communication and stakeholder engagement skills., • Ability to lead meetings and coordinate governance activities effectively., • Good organisational skills with the ability to manage multiple priorities., • Commitment to continuous professional development., • Willingness to attend relevant professional events and training. Closing date for applications: 26th June 2026 🔒 For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/