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A supportive helpdesk services company is seeking a Helpdesk Operator to serve as the first point of contact for colleagues.

Looking for a Technical Services Customer Operations Helpdesk, supporting a fast‑paced and challenging 24/7, 365‑day Facilities Management environment. The role focuses on delivering high‑quality customer service and operational support. Job role: Provide excellent customer service across all communication channels, handling every interaction professionally. Work towards agreed SLAs and KPIs to meet contractual targets. Communicate with customers, engineers, and managers to resolve queries quickly and keep the Helpdesk running smoothly. Work well with colleagues and contribute to a positive team environment. Follow company policies and complete required training to ensure a safe and compliant workplace. Follow your rota as set by your Team Leader and remain flexible to meet customer needs. Take part in team meetings with a proactive, problem‑solving attitude. Manage customer enquiries professionally, taking ownership to resolve issues and support complaint handling when needed. Respond to customer requests within required timescales to meet SLA and KPI expectations. Log, update, and complete all jobs accurately in the Helpdesk system. Follow all relevant procedures and approval processes to maintain compliance and audit standards. Understand contract requirements to avoid administrative errors. MUST be able to pass a DBS check Apply with CV or call Chelsea on (phone number removed) RG Setsquare is acting as an Employment Business in relation to this vacancy

Role Overview: We are seeking a proactive and detail-oriented Supply Chain Advisor to manage subcontractor engagement and ensure the timely and efficient delivery of reactive and planned maintenance tasks. The role requires strong organisational skills, commercial awareness, and the ability to build and maintain relationships with internal teams, clients, and suppliers. The successful candidate will play a key role in optimising operational performance and driving service excellence. Key Responsibilities: • Identify, liaise with, and coordinate subcontractor attendance in accordance with contract requirements for reactive and planned maintenance tasks., • Select subcontractors based on cost, location, capability, availability, and response targets to ensure optimal service delivery., • Run and analyse data reports to monitor KPIs and identify opportunities to improve end-to-end efficiency., • Accurately record and maintain all job-related information in IT systems, ensuring statutory and mandatory compliance., • Raise purchase orders for subcontractor services, ensuring alignment with contracts and best value principles. Manage subcontractor invoices to guarantee timely payments in line with contractual terms., • Collaborate with Account Teams, Contract Managers, Schedulers, and Helpdesk colleagues to meet operational KPIs., • Build and maintain strong working relationships with clients, suppliers, operations teams, and central departments., • Review internal processes and recommend improvements to enhance Supply Chain function effectiveness., • Communicate effectively with clients and subcontractors while adhering to Health & Safety and security requirements., • Deliver exceptional customer service, handling all interactions with professionalism and efficiency., • Schedule and manage Supply Chain work orders, ensuring timely completion and adherence to client expectations., • Monitor work order progression and maintain accurate and complete system updates. Reassign subcontractors as necessary to resolve outstanding work orders., • Support service excellence through effective communication with peers and management., • Proactively identify and manage risks, escalating issues appropriately., • Attend training as directed by the Line Manager to maintain skills and knowledge., • Understand contractual terms and scope of services to support informed decision-making., • Monitor subcontractor performance against schedules and implement corrective actions when necessary., • Adapt to new tasks and responsibilities as required to meet business needs. Skills and Competencies: • Strong organisational and time-management skills., • Excellent communication and interpersonal abilities., • Analytical mindset with attention to detail and accuracy., • Commercial awareness and ability to manage budgets effectively., • Proficiency with IT systems and data analysis tools., • Ability to work collaboratively across teams and build effective relationships., • Customer-focused with a commitment to service excellence., • Knowledge of Health & Safety regulations and compliance requirements

Supply Chain Administrator Start Date- 16th March 2026 Rate - £12.21 to £12.60 PAYE + Holiday Pay Maternity Cover Location - Wythenshaw Role Responsibilities Identify and liaise with subcontractors, arranging attendance for both reactive and planned maintenance tasks in line with contract requirements. Select subcontractors based on cost, location, capability, availability, and response targets. Run and analyse data reports to monitor KPIs and identify opportunities to improve end‑to‑end efficiency. Accurately record and evidence all job‑related information in IT systems, ensuring statutory and mandatory compliance. Raise purchase orders for subcontractor attendance, ensuring alignment with contract terms and best‑value principles. Manage invoices and ensure payments are processed within contractual timeframes. Work collaboratively with Account Teams, Contract Managers, Schedulers, and Helpdesk colleagues to meet KPIs. Build and maintain strong working relationships with external clients, suppliers, operations teams, and central departments. Review internal processes and recommend improvements to enhance Supply Chain performance. Communicate clearly and professionally with clients and subcontractors, adhering to Health & Safety and security requirements. Deliver exceptional customer service, ensuring all interactions are handled efficiently and professionally. Schedule and manage Supply Chain work orders, ensuring timely completion in line with client expectations. Monitor work order progression and ensure system updates remain accurate and complete. Reassign subcontractors when work orders remain unresolved or require escalation. Communicate effectively with peers and management to support service excellence. Identify and manage risks, escalating issues where appropriate. Attend training as directed by the Line Manager. Understand contractual terms and scope of services to support informed decision‑making. Monitor subcontractor performance against schedules and take corrective action when required. Adapt to new tasks and responsibilities in line with evolving business needs. RX is acting as an Employment Business in relation to this vacancy

Facilities Administrator - Temp to Perm Location: Wythenshawe Rate: £12.50 - £14.00 per hour Hours: Monday to Friday, 7:30am - 4:00pm (40 hours per week) Start Date: Immediate / subject to notice About the Role My client is seeking a proactive and organised Facilities Administrator to join a busy FM team based in Wythenshawe. This is an excellent opportunity for someone with facilities or compliance administration experience who thrives in a fast-paced, team-focused environment. Initially a temporary position with a view to becoming permanent, you'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of facilities services. Key Responsibilities Provide efficient administrative and compliance support across the FM contract. Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery. Liaise with clients and contractors via phone and Helpdesk systems. Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors. Produce and maintain reports, documentation, and records to audit-ready standards. Work closely with the management team to support ongoing contract delivery.Requirements Previous experience in Facilities Management administration or a similar role. Strong organisational skills and attention to detail. Reliable, self-motivated, and able to manage a busy workload. Excellent communication and IT skills (Helpdesk / CAFM/Maximo experience beneficial).How to Apply If you're interested, please send your CV or contact Jess on (phone number removed) for more information

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

Een internationaal verpakkingsbedrijf in Londen is op zoek naar een IT Helpdesk Medewerker.

With over 100 years of history, we are looking for a proactive IT Support Manager to lead our newly created IT support function and ensure our team has the tools they need to succeed. Analyse support trends to identify improvements in our Microsoft 365, Intune, and Ninja One environments. As the IT

A leading recruitment agency is looking for a Helpdesk Team Leader based in Ilkley. In this role, you will manage a team of Support Analysts, ensuring high levels of customer service while monitoring workloads and ticketing. Ideal candidates should have experience in a technical support environment

The ideal candidate must have excellent customer service skills, a proactive attitude, and experience with desktop and hardware support. A leading charitable leisure trust in East Hoathly seeks a 1st Line Technical Support professional to be the first point of contact for IT issues.

A reputable recruitment agency is seeking a Technical Support / Helpdesk Team Leader to oversee a team in Ilkley.

A prominent Christian communications organization is seeking a proactive Hub and Helpdesk Coordinator for a permanent, full-time position based in Greater London. The role involves overseeing the URC Resources Hub operations and ensuring a reliable helpdesk service. A strong focus on user support an

To help fuel that growth, we need a IT Helpdesk Support to join our Engineering team. Multi-Platform IT Support Expertise: Provides end-user IT support across macOS, Windows, and Linux, combined with help desk experience in Google Workspace and Microsoft Azure environments. London - United K

AV Desktop / Helpdesk Support Engineer – seeking a technically proficient AV guru to support integrated AV systems. AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHIN

Proven experience in IT Helpdesk or Desktop Support, ideally within Investment Banking, Trading, or Financial Services. Get notified about new Information Technology Help Desk Support jobs in. Provide first and second-line IT support to Front Office, Trading, and VIP users, both onsite and remotely.

Line Support Engineer – Helpdesk – 6 week temp contract – Central London - £23 per hour. The ideal candidate will be an experienced Helpdesk Analyst, Service Desk Analyst or 1st Line Support Analyst with experience in a Windows or Mac environment. Windows, 1st Line, IT Support, Service Desk,

A major healthcare organization in central London seeks a MEMS Help Desk Administrator to provide high-quality administrative support. This is a crucial role for facilitating support to frontline clinical services.

A tech organization promoting inclusivity is seeking a Coordinator to join their Community Support function in Greater London. The role involves managing tickets, supporting learners, and improving internal processes with a strong focus on community engagement.

An IT Helpdesk / remote support background is a big plus. You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. Being a people person, delivering support in a friend

Graduate IT Support Analyst – Helpdesk – 6 week temp contract – Central London. This 1st Line Helpdesk Analyst role is to support users during a peak period and candidates will need to be available to start on Monday 13th April. Key responsibilities include resolving login issues, assisting wi

A long-established business in Altrincham is seeking a Customer Support Advisor to join their friendly Helpdesk team. You will be the first point of contact for colleagues across the UK, handling a variety of queries and ensuring patient and empathetic support.

A leading financial services company is seeking an experienced IT Helpdesk Analyst to join their Engineering team in London. The successful candidate will provide critical technical support to front-office users ensuring the reliability of trading systems. Ideal candidates will have proven Helpdesk

A leading Facilities Management provider is hiring a Helpdesk Operator at the NEC in Birmingham. Candidates should have prior experience in a helpdesk or customer service environment, possess strong communication skills, and be able to thrive in a fast-paced setting.

The successful candidate will be responsible for managing IT services, responding to ICT support requests, and providing maintenance for all IT hardware and services.

A leading global technology firm is seeking a proactive individual to join their Global Helpdesk function in Greater London. The role involves delivering high-quality support to clients and colleagues, troubleshooting digital issues, and creating FAQs from common queries.

A leading data storage solutions company is seeking a Technical Support Engineer to join their Technical Support team in Greater London. The role involves handling customer queries, troubleshooting storage device issues, and managing support tickets.

Candidates should have experience in IT Helpdesk or Desktop Support, ideally in financial services, with strong skills in Windows 11, Microsoft 365, and customer engagement. A recruitment consultancy is seeking a Senior Infrastructure Recruitment Consultant to provide IT support within trading envir

MSP experience would be a bonus; if not, an IT Helpdesk / remote support background is a big plus. You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. Being a peop

A leading motor insurance provider is looking for an IT Helpdesk Support to join their Engineering team in London. The role involves providing first-line user support, maintaining documentation, and managing device support. Candidates should have strong ownership, multi-platform IT support expertise

A technology services provider in the United Kingdom is in search of a motivated ICT Helpdesk Specialist. The role involves providing frontline technical support, assisting with device deployment, and maintaining IT systems across various offices. Candidates should have experience in IT support, a d

Ideal candidates will have experience in IT Support and strong communication skills. An established IT solutions business is seeking an IT Helpdesk Technician for its Derby office. This permanent, full-time role involves providing remote support to customers via phone, email, and chat.

Join a forward-thinking company as a Junior IT Engineer, where you'll provide essential hardware support and manage IT equipment. You'll play a vital part in enhancing customer service and streamlining support processes.

Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. Access to wellbeing and support too

You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes. This can be within a variety of settings and include the overnight su

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care revi

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Bank Care Assistant, you

You will lead by example on the kitchens area, guiding and motivating team members, supporting training, and helping new starters settle into the role. Working closely with your team and management, you will contribute to continuous improvement initiatives while fostering a positive, supportive, and

Receptionist(m/w/d) - Wandsbek.M chtest du Teil von Europas f hrendem Premium - Ge sundheits - und Wellnesskonzern werden ?.Unsere Teammitglieder sind die Botschafter unseres Unternehmens und das Herzst ck unseres Handelns.Wir sind auf der Suche nach leidenschaftlichen Rezeptionist en f r unser Team

We strive to create an environment that feels like home, whether we live there or work there, through our behaviour and the environment we create - and this includes our support team. We support our team members to ensure they can provide the best care for our residents. Ongoing professional develop

Receptionist (m/w/d) - Am Michel.M chtest du Teil von Europas f hrendem Premium - Ge sundheits - und Wellnesskonzern werden ?.Unsere Teammitglieder sind die Botschafter unseres Unternehmens und das Herzst ck unseres Handelns.Wir sind auf der Suche nach leidenschaftlichen Rezeptionist en f r unser Te

To support the unit management team in the upkeep of the cleanliness standards of the inside of the unit.

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Our homes provide a warm and supportive environment where residents are treated with dignity and where staff feel valued and supported in their roles. As a Care Assistant, you will play a key role in supporting residents with their daily needs while promoting independence, dignity, and wellbeing. Yo

Our homes provide a warm and supportive environment where residents are treated with dignity and where staff feel valued and supported in their roles. A Supportive, Family-Oriented Environment:. As a Care Assistant, you will play a key role in supporting residents with their daily needs while promot

We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.