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An established and well-respected organisation is seeking a Facilities Helpdesk Co-ordinator to join their onsite Facilities Management team on an initial 6-month FTC. This is a fantastic opportunity for an experienced facilities professional to act as the first point of contact for all facilities requests, managing tasks end-to-end while delivering exceptional customer service. You'll coordinate planned and reactive maintenance, liaise with approved suppliers and contractors, raise purchase orders, manage invoicing, and support ongoing facilities projects. The ideal candidate will have prior experience within a facilities or helpdesk environment, strong organisational skills, and the ability to prioritise effectively in a fast-paced setting. Excellent communication skills and a proactive, solutions-focused approach are essential. The salary offered is between £28,000 - £35,000 depending on experience. If you're a motivated facilities professional looking for your next contract opportunity, we'd love to hear from you.

Join Mitie – the future of high performing places. ROLE: Performance Manager HOURS: Monday to Friday - 40 hours LOCATION: Newcastle Hospitals - Newcastle upon Tyne - Mitie Management Office We're looking for a proactive and capable Performance Manager to play a key role in the successful operation of the Newcastle Hospitals account. You will be responsible for monitoring and improving performance across a complex Facilities Management environment, ensuring KPI/SLA commitments are met and driving continuous service improvement. As a key member of the Senior Leadership Team, you will influence operational delivery, support data-led decision making, and strengthen contractual and financial resilience for this high-profile healthcare contract. What You'll Be Doing • Leading performance monitoring activities, including the Paymech model, and working closely with operational teams to resolve issues., • Overseeing the Jeopardy Management framework to identify risks and maintain service excellence., • Training, supporting and upskilling account teams on performance processes, reporting, and communication., • Managing and enhancing controlled data management across CAFM systems, assets, and reporting., • Producing high-quality performance and operational reports for stakeholders, from site management to board level., • Owning client communication regarding SLA failures, including mitigation and recovery planning., • Acting as the central coordinator for business improvement, performance management, document management, and knowledge management., • Overseeing Helpdesk operations and supporting the Facilities Helpdesk Supervisor., • Representing Mitie at SPV and Trust performance meetings., • Ensuring full understanding and monitoring of contractual and commercial obligations. What We're Looking For Experience • Strong background in Facilities Management, ideally within a PFI environment., • Extensive experience with CAFM systems such as Concept or Maximo., • Experience of document management systems, especially SharePoint., • Exposure to both hard and soft FM operations., • Knowledge of process improvement methods (e.g., Six Sigma desirable but not essential)., • Strong communication and problem-solving skills. Skills & Personal Qualities • Advanced to expert-level Excel skills (essential)., • Knowledge of SQL reporting and Power BI (beneficial)., • Analytical, numerate and process-driven, with the ability to translate data into actionable insights., • Technically minded with the ability to leverage IT solutions to improve performance., • A clear, confident communicator able to build strong relationships at all levels., • Calm, resilient and adaptable, able to manage shifting priorities and tight deadlines.

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IT System Analyst - £46k (DOE) - Remote I am seeking a proactive IT Systems Analyst with experience in Epicor BisTrack and strong SQL skills to support my client’s core business systems. This role is well suited to someone who enjoys hands-on technical work, supporting users, improving processes, and implementing smart automation solutions, including modern AI-driven tools, to enhance overall business efficiency. What you’ll do • Act as the escalation point for Bistrack and SQL-related support issues, • Resolve helpdesk queries efficiently and support day-to-day IT operations, • Use AI and automation tools to streamline processes and reduce manual work, • Develop reports, queries, and system improvements, • Train users and create simple, helpful guidance materials, • Support system integrations and data workflows across the business What you’ll bring • Hands-on experience with Epicor Bistrack, • Strong SQL capability (queries, reporting, troubleshooting), • Background in IT support/helpdesk roles, • Awareness of AI productivity tools, automation platforms, or low-code environments, • Clear communication skills and a user-focused mindset, • A desire to improve systems, processes, and efficiency Benefits • 15% bonus, • Remote, • Private Healthcare

WELCOME TO LINAKER For over 30 years, Linaker has built a reputation for delivering dependable, high-quality mechanical engineering services across a wide range of client environments. Our strength lies in keeping critical systems operationalsupporting organisations with technical precision, responsive maintenance, and long-term reliability. Founded on trust, care, and reliability, were more than a service providerwere a fully embedded partner in our clients operations. ABOUT THE ROLE As a HVAC / Gas multiskilled Engineer, you will be part of our National engineering team, responsible for delivering planned and reactive maintenance across a range of commercial and retail sites. You will ensure HVAC / Gas systems operate safely, efficiently, and in full compliance with statutory and client requirements. WHAT YOU WILL BE RESPONSIBLE FOR WITHIN YOUR SPECIFIED AREA Planned Preventative Maintenance (PPM) Carry out PPM tasks in line with SFG20, statutory requirements, and contract specifications. Maintain and service HVAC and gas plant including: Commercial gas boilers and heaters AHUs, FCUs, VRV/VRF, split systems Pumps, valves, fans, controls, and associated plant Ensure all works are completed proactively, efficiently, and to the required standard. Reactive Maintenance & Fault Finding Diagnose faults across both HVAC and gas systems, completing repairs within SLA requirements. Minimise downtime through effective troubleshooting and first-time fix focus. Escalate complex issues to the helpdesk or Contract Manager where appropriate. Compliance & Health & Safety Ensure all gas works are completed in accordance with Gas Safe regulations and current legislation. Ensure HVAC works comply with F-Gas regulations, manufacturer guidance, and company procedures. Maintain site logbooks and ensure accurate compliance documentation is completed and uploaded via the CAFM system. Work strictly in accordance with company H&S policies, RAMS, and statutory requirements. Quotations & Remedial Works Identify remedial works and produce accurate, commercially sound quotations, including: Correct parts identification Realistic labour allowances Clear scope and methodology Communication & Client Liaison Communicate professionally with clients, helpdesk, supervisors, and contract managers. Provide clear updates on works completed, defects identified, and follow-on actions required. Always act as a professional ambassador for Linaker. Asset, Van & Equipment Management Maintain van stock, tools, test equipment, and calibration devices. Ensure company assets are stored, maintained, and reported correctly. Participate in the on-call rota where applicable. WHAT WE ARE LOOKING FOR Essential Gas Qualifications NVQ Level 3 in Air Conditioning & Refrigeration / HVAC (or equivalent) F-Gas Category 1 Good electrical and mechanical fault-finding skills City & Guilds COCN1 Core Commercial Gas Safety CCN1 Core Domestic Natural Gas Safety CDGA1 Non-Domestic Natural Gas & LPG Direct Fired Heating Appliances CODNCO1 Changeover Domestic to Non-Domestic Core CIGA1 Non-Domestic Indirect Gas-Fired Heating Appliances CPA1 Combustion Performance Analysis CENWAT Domestic Central Heating/Hot Water Boilers ICPN1 Non-Domestic Pipework & Fittings TPCP1 / TPCP1A Testing & Purging ACRIB Gold Skills Card (Desirable) Understanding of F-Gas compliance and environmental regulations. Air Source Heat Pump (ASHP) or Ground Source Heat Pump (GSHP) (Preferred) Experience with larger complex sites, or critical plant systems (e.g. chillers, large AHUs, Boilers). Desirable Qualifications CKR1 Domestic Gas Cooking Appliances CCCN1 Non-Domestic Catering Appliances HTR1 Domestic Gas Fires & Wall Heaters CORT1 Radiant Plaque & Tube Heaters Legionella Awareness & Practical Training Asbestos Awareness PASMA IPAF 3a & 3b Experience 25 years experience in commercial gas maintenance. Experience within a mobile FM environment desirable. Strong diagnostic and fault-finding capability Proven commercial HVAC / Gas maintenance experience Good electrical and mechanical fault-finding skills Full UK Driving Licence Strong understanding of Health & Safety ACRIB Gold Skills Card (Desirable) Understanding of F-Gas compliance and environmental regulations. Electrical qualification or knowledge Asbestos awareness (Desirable) Experience working under the SFG20 framework for maintenance schedules. Experience with larger complex sites, or critical plant systems (e.g. chillers, large AHUs). 5 Years Industry Experience in similar position (Preferred) Air Source Heat Pump (ASHP) or Ground Source Heat Pump (GSHP) (Preferred) Take part in the on-call rota THE PACKAGE 25 Days annual leave plus bank holidays. Buy and sell holiday to suit your schedule. One paid volunteering day per year, empowering you to support causes that matter to you. Company Van for site travel. Access to our Employee assistant programme for wellbeing support. Auto enrolment in the company pension scheme. Full training by a supportive friendly team. Annual events. INTERESTED This is a fantastic opportunity to lead and develop a team of engineers in a business thats growing fast and investing in talent. If youre ready to step into a pivotal role, influence outcomes, and build something meaningful, wed love to hear from you. If you think youre a match, get in touch today EQUAL OPPORTUNITIES Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome Applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. JBRP1_UKTJ

IT Support Manager AE Partners are supporting a specialist infrastructure technology business delivering non-intrusive repair solutions for underground water pipelines. Using our own bespoke technology, we help water utilities extend the life of their assets while reducing disruption and environmental impact. The company has secured contracts with several of the UK’s leading water operators, supporting the maintenance of critical national infrastructure. Role Overview The IT Manager will be responsible for the day-to-day management, security, and development of the company’s IT systems and infrastructure. The role supports both office staff and field-based engineering teams while ensuring systems remain reliable, secure, and scalable as the business grows. Key Responsibilities • Manage and maintain the company’s IT infrastructure, networks, hardware, and cloud systems., • Set up and administer IT service management and ticketing systems to manage support requests and track issues., • Configure and deploy laptops, mobile devices, and other IT hardware for office and field teams., • Oversee the onboarding of new employees, ensuring accounts, access permissions, and equipment are ready from day one., • Provide technical support and troubleshooting to staff across the business., • Support IT systems linked to the company’s bespoke pipeline repair technology and operational platforms., • Maintain cybersecurity controls, ensuring protection of company and client data and compliance with regulations such as GDPR., • Manage relationships with IT vendors and service providers., • Monitor and maintain quality and performance of IT services across the organisation., • Identify opportunities to improve systems, processes, and digital efficiency. Skills & Experience • Proven experience in an IT Manager or senior IT support role., • Strong knowledge of IT infrastructure, networking, hardware, and cloud platforms., • Experience setting up ticketing/helpdesk systems and managing user support., • Ability to support both office-based and operational field environments., • Strong problem-solving, organisational, and communication skills. Qualifications • Degree in IT, Computer Science, or related field, or equivalent experience., • Relevant certifications (e.g., Microsoft, Cisco, ITIL, or cybersecurity) are desirable. What We Offer • Opportunity to work with an innovative infrastructure technology company., • Involvement in projects supporting critical UK water infrastructure., • Competitive salary and benefits package., • Career growth within a growing technology-led engineering business

An IT Helpdesk / remote support background is a big plus. You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. Being a people person, delivering support in a friend

This 1st Line Helpdesk Analyst role is to support users during a peak period and candidates will need to be available to start on Monday 13th April. Graduate IT Support Analyst – Helpdesk – 6 week temp contract – Central London. A well established, higher education provider based in Central Lo

A leading financial services company is seeking an experienced IT Helpdesk Analyst to join their Engineering team in London. The successful candidate will provide critical technical support to front-office users ensuring the reliability of trading systems. Ideal candidates will have proven Helpdesk

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

Een internationaal verpakkingsbedrijf in Londen is op zoek naar een IT Helpdesk Medewerker.

A reputable recruitment agency is seeking a Technical Support / Helpdesk Team Leader to oversee a team in Ilkley.

A prominent Christian communications organization is seeking a proactive Hub and Helpdesk Coordinator for a permanent, full-time position based in Greater London. The role involves overseeing the URC Resources Hub operations and ensuring a reliable helpdesk service. A strong focus on user support an

To help fuel that growth, we need a IT Helpdesk Support to join our Engineering team. Multi-Platform IT Support Expertise: Provides end-user IT support across macOS, Windows, and Linux, combined with help desk experience in Google Workspace and Microsoft Azure environments. London - United K

AV Desktop / Helpdesk Support Engineer – seeking a technically proficient AV guru to support integrated AV systems. AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHIN

Proven experience in IT Helpdesk or Desktop Support, ideally within Investment Banking, Trading, or Financial Services. Get notified about new Information Technology Help Desk Support jobs in. Provide first and second-line IT support to Front Office, Trading, and VIP users, both onsite and remotely.

The ideal candidate will be an experienced Helpdesk Analyst, Service Desk Analyst or 1st Line Support Analyst with experience in a Windows or Mac environment. Line Support Engineer – Helpdesk – 6 week temp contract – Central London - £23 per hour. Key responsibilities include resolving login

A major healthcare organization in central London seeks a MEMS Help Desk Administrator to provide high-quality administrative support. This is a crucial role for facilitating support to frontline clinical services.

A tech organization promoting inclusivity is seeking a Coordinator to join their Community Support function in Greater London. The role involves managing tickets, supporting learners, and improving internal processes with a strong focus on community engagement.

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A leading motor insurance provider is looking for an IT Helpdesk Support to join their Engineering team in London. The role involves providing first-line user support, maintaining documentation, and managing device support. Candidates should have strong ownership, multi-platform IT support expertise

MSP experience would be a bonus; if not, an IT Helpdesk / remote support background is a big plus. You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. Being a peop

A technology services provider in the United Kingdom is in search of a motivated ICT Helpdesk Specialist. The role involves providing frontline technical support, assisting with device deployment, and maintaining IT systems across various offices. Candidates should have experience in IT support, a d

Ideal candidates will have experience in IT Support and strong communication skills. An established IT solutions business is seeking an IT Helpdesk Technician for its Derby office. This permanent, full-time role involves providing remote support to customers via phone, email, and chat.

Join a forward-thinking company as a Junior IT Engineer, where you'll provide essential hardware support and manage IT equipment. You'll play a vital part in enhancing customer service and streamlining support processes.

We'll provide support along the way and get you on the road as soon as your registration is processed. If you don't have one, we'll help you get started with a personalised Ignition appointment where we offer advice and support after you sign up. Our 24/7 support is available every day to answer que

Have the right to work in the UK (and documents to support this).

Have the right to work in the UK (and documents to support this).

We'll provide support along the way and get you on the road as soon as your registration is processed. If you don't have one, we'll help you get started with a personalised Ignition appointment where we offer advice and support after you sign up. Our 24/7 support is available every day to answer que

Have the right to work in the UK (and documents to support this).

We'll provide support along the way and get you on the road as soon as your registration is processed. If you don't have one, we'll help you get started with a personalised Ignition appointment where we offer advice and support after you sign up. Our 24/7 support is available every day to answer que

We'll provide support along the way and get you on the road as soon as your registration is processed. If you don't have one, we'll help you get started with a personalised Ignition appointment where we offer advice and support after you sign up. Our 24/7 support is available every day to answer que

We'll provide support along the way and get you on the road as soon as your registration is processed. If you don't have one, we'll help you get started with a personalised Ignition appointment where we offer advice and support after you sign up. Our 24/7 support is available every day to answer que

We'll provide support along the way and get you on the road as soon as your registration is processed. If you don't have one, we'll help you get started with a personalised Ignition appointment where we offer advice and support after you sign up. Our 24/7 support is available every day to answer que

Have the right to work in the UK (and documents to support this).