Helpdesk support jobs in Royal Leamington SpaCreate job alerts

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Admin Officer Job Type: Fixed Term Contract (12 Months) Location: Leamington Spa, UK Number of hours: 40 hours per week – full time Ready to utilize your experience and expertise in Office Administration. We have an exciting role for you –Admin Officer. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities., • Work closely with the range of teams within the business to bring products to life. The Role As an Administrative Officer/Executive you will act as the point of contact for all employees, providing administrative support and managing their queries. Main duties include managing the facility upkeep, office stock, vendor management, preparing regular reports (e.g. expenses and office budgets) and organizing office events. Good to have working knowledge of work environment, office equipment and office management tools. Key responsibilities: • Manage upkeep (including equipment and tools) and cleanliness of office space including the work environment and keep it anytime ready., • Manage office supplies stock and process approval / place timely orders, • Prepare regular reports on expenses and office budgets, • Answer queries and provide support to employees (including those on Global Helpdesk tool) and clients., • Provide access to visitors/clients and process such requests in timely manner including liaison with building security and management., • Book meeting rooms as required and ensure support for all client and meeting requirements, • Distribute and store correspondence (e.g. letters, emails and packages) and manage dispatch / logistics through vendors (including liaison with the building management), • Managing transport, company car allocation, and related activities including insurance, recoveries and coordination with the vendors., • Plan, support and manage in-house and external client events as required., • Deployment of operational safety processes and procedures of building as per SOP, • Update reports using corporate reporting tools Your Profile Essential skills/knowledge/experience: • Experience as administration officer or facility management, transport and logistics experience will be an added advantage., • Experience with office management software like MS Office (MS Excel and MS Word, specifically), • Strong organization skills with a problem-solving attitude, • Excellent written and verbal communication skills, • Attention to detail, • Team player who collaboratively strives to achieve the common goal., • Good communication skills both written and verbal., • Strong ability to learn new skills and develop professional competencies., • Must be able to shoulder responsibilities., • Analytical thinking and concern for quality of delivery, • Ability to adapt by embracing change to improve the quality and effectiveness of work. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Facilities Assistant Permanent Full Time Leek Wootton Salary £27,204.00 - £29,859.00 Those currently eligible on the redeployment register will be given prior consideration. To support the Facilities Managers with their day-to-day activities. Monitor, measure and react to the helpdesk tasks. Maintain effective working relationships with Contractors, Suppliers and any other 3rd party services. Provide assistance, as directed by the Facilities Managers. Main Responsibilities: Act as the local point of contact/liaison for service areas, suppliers and consultants, monitor on-site day to day activities and minor works, including the safety and quality of the works of contractors, suppliers and report on activities in these areas, under the direction of the Facilities Managers. Maintain customer contact, providing a point of contact for the facilities service, provide support to the Facilities Managers. Report to the Helpdesk all required repair works, which is beyond the competence of the post holder, once directed by the Facilities Managers. Provide services across the Estate, relating to fire alarm tests, fire extinguisher checks, water hygiene and inspections. Carry out weekly and monthly statutory testing and safety checks, and any other duties within the scope of works, as directed by the Facilities Managers. Identify and report building faults via the helpdesk, where appropriate. To provide updated and timely information for the Computer Aided Facilities Management System (CAFM) so that accurate records are maintained across the Estates. Conduct DSE assessments to identify the potential health risks to DSE users and ensuring users’ workstations are set up ergonomically reducing the risk of pain, injury, and fatigue, such as repetitive strain. Provide guidance and advice to users to ensure they use their DSE correctly. Account for additional needs such as disabilities, and identify where additional expertise is required by referring on, such as assessments by Occupational Health, neurodiversity experts, etc. To arrange and coordinate movement of furniture and equipment throughout the Estate. Supply assistance for the Facilities Managers as and when directed. Undertake basic DIY across the estate as and when required. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. Special Conditions: Occasional weekend working Regular travel throughout Warwickshire Required to wear a uniform Full and clean driving license Frequent Physical Effort required: Manual handling of equipment / furniture. Completion of building fabric repair works. Unpleasant Working Conditions: Potential exposure during plumbing and drainage works. Working outside in inclement weather conditions. Person Specification: Knowledge: Essential: Educated to GCSE standard (5 A – C including English Language and Maths) Competent in the use of IT, including Microsoft packages or equivalent Desirable: Formal qualifications or equivalent experience in building related work to include one / a number of the following: Painting, decorating, roofing, plastering, tiling, flooring, joinery, masonry, basic plumbing, welding and general repair / maintenance work, or time served experience in one / a number of the above skills including general repair work. Experience: Experience in the practical application of Health & Safety legislation Experience of building fabric related works or projects Key Skills: Exceptional customer focus and service skills. ICT competent in the use of Microsoft applications

Reporting into the HR Shared Service Administration Team Leader, the HR Administrator will provide support for employee lifecycle transactions and HR projects, and effective resolution of HR Helpdesk requests for employees, managers and other internal customers ensuring compliance with SLAs.

HR Administrator 6M FTC Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the HR Shared Service Administration Team Leader, the HR Administrator will provide support for employee lifecycle transactions and HR projects, and effective resolution of HR Helpdesk requests for employees, managers and other internal customers ensuring compliance with SLAs. This is a hybrid working role with a requirement to be in our Warwick HQ one day per week, as well as on an additional ad-hoc basis. Please note - this is a 6 Month Fixed Term Contract position. What you'll do: Provide professional, expert advice and coaching on people issues across the full employee lifecycle to those contacting the HR Helpdesk, resolving the majority of queries on first contact and ensuring service level agreements are achieved or exceeded. Accurately administer employee lifecycle transaction process as required ensuring full accuracy, compliance and maintaining auditability where required - e.g. joiners, moves, leavers, pay and contractual changes, leave, time & attendance, reporting etc Preparation of offer letters and contracts Preparing letters for changes to terms and conditions Providing an excellent service for the resolution of requests through the HR Helpdesk across the full employee lifecycle, resolving 80% of requests at first contact Ensuring unique or complex queries that require specialist advice are escalated to appropriate Centre of Excellence, i.e. ER, Reward, L&D, with the customer kept updated throughout the case handover and eventual resolution Maintaining and organising the document of record for personnel records, ensuring complete accuracy and confidentiality. Preparing Thanks awards and anniversary awards emails and distributing across the business functionsWho you are: You will bring proven experience working within an HR function, ideally in an administrative capacity, with a strong understanding of HR processes and systems. Your proactive mindset, strong organisational skills, and ability to prioritise tasks will ensure effective support across a broad range of HR administrative activities. Key requirements: Strong administrative skills Able to exercise effective judgement, sensitivity, creativity to changing needs and situations Ability to establish and maintain good working relationships within the team and wider business Understanding of GDPR and the need for confidentiality Practical use of Microsoft Office applications including, Word, Advanced Excel, Intermediate PowerPoint CIPD Level 3 would be advantageous Experience of HR/customer contact centre activities or understanding of HR Shared Services model advantageousWhat we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent

Customer Service Advisor Warwick, Warwickshire (Free Parking + Close to Warwick Parkway Railway Station) £26,326 + Excellent Benefits Monday–Friday | No Weekends or shifts Join a Company That Values Your Growth We’re looking for Customer Service Advisors to join a well-established and growing organisation based in Warwick. If you have a background in customer service, retail, hospitality, or administration, then this could be a good career move. What you’ll be doing as a Customer Service Advisor Handling inbound and outbound customer calls Responding to enquiries via phone, email, live chat, and online platforms Delivering exceptional customer service at every touchpoint Updating internal systems and completing accurate data entry Working as part of a supportive, fast-paced team environment What’s in it for you? Private healthcare with BUPA + Medicash plan Employee Assistance Programme for wellbeing support Death in Service & Critical Illness cover Employee discounts and perks Long Service Awards, Employee Appreciation Days & regular social events Clear opportunities for career progression and development What we’re looking for in Customer Service Advisors Previous experience in a customer-focused role (contact centre, retail, hospitality, or office-based) Strong communication, Microsoft Office and keyboard skills A positive, team-oriented attitude Ability to thrive in a busy, fast-paced environment Reliably able to commute to Warwick on a daily basis Keywords Customer Service Advisor | Call Centre Advisor | Contact Centre Agent | Customer Support | Helpdesk Advisor | Administrator | Customer Experience

Customer Service Advisor – Part-time Warwick, Warwickshire (Free Parking + Close to Warwick Parkway Railway Station) £13.50 per hour + Excellent Benefits 23.75 hours a week -Monday–Friday - No Weekends or shifts Join a Company That Values Your Growth We’re looking for 2 part-time Customer Service Advisors to join a well-established and growing organisation based in Warwick. If you have a background in customer service, retail, hospitality, or administration, then this could be a good career move. Ideally working either 9 am – 2 pm or 12 noon to 5 pm with 15 minutes lunch break (23.75 hours a week) What you’ll be doing as a Customer Service Advisor Handling inbound and outbound customer calls Responding to enquiries via phone, email, live chat, and online platforms Delivering exceptional customer service at every touchpoint Updating internal systems and completing accurate data entry Working as part of a supportive, fast-paced team environment What’s in it for you? Private healthcare with BUPA + Medicash plan Employee Assistance Programme for wellbeing support Death in Service & Critical Illness cover Employee discounts and perks Long Service Awards, Employee Appreciation Days & regular social events Clear opportunities for career progression and development What we’re looking for in Customer Service Advisors Previous experience in a customer-focused role (contact centre, retail, hospitality, or office-based) Strong communication, Microsoft Office and keyboard skills A positive, team-oriented attitude Ability to thrive in a busy, fast-paced environment Reliably able to commute to Warwick on a daily basis Keywords Customer Service Advisor | Call Centre Advisor | Contact Centre Agent | Customer Support | Helpdesk Advisor | Administrator | Customer Experience

The ideal candidate will be an experienced Helpdesk Analyst, Service Desk Analyst or 1st Line Support Analyst with experience in a Windows or Mac environment. Line Support Engineer – Helpdesk – 6 week temp contract – Central London - £23 per hour. Key responsibilities include resolving login

A major healthcare organization in central London seeks a MEMS Help Desk Administrator to provide high-quality administrative support. This is a crucial role for facilitating support to frontline clinical services.

A tech organization promoting inclusivity is seeking a Coordinator to join their Community Support function in Greater London. The role involves managing tickets, supporting learners, and improving internal processes with a strong focus on community engagement.

A leading Facilities Management provider is hiring a Helpdesk Operator at the NEC in Birmingham. Candidates should have prior experience in a helpdesk or customer service environment, possess strong communication skills, and be able to thrive in a fast-paced setting.

A leading global technology firm is seeking a proactive individual to join their Global Helpdesk function in Greater London. The role involves delivering high-quality support to clients and colleagues, troubleshooting digital issues, and creating FAQs from common queries.

A leading data storage solutions company is seeking a Technical Support Engineer to join their Technical Support team in Greater London. The role involves handling customer queries, troubleshooting storage device issues, and managing support tickets.

With over 100 years of history, we are looking for a proactive IT Support Manager to lead our newly created IT support function and ensure our team has the tools they need to succeed. You will lead our helpdesk engineers, act as the senior escalation point for complex issues, and work closely with t

Ideal candidates should have experience in a technical support environment and a strong understanding of IT systems. A leading recruitment agency is looking for a Helpdesk Team Leader based in Ilkley. In this role, you will manage a team of Support Analysts, ensuring high levels of customer service

A leading charitable leisure trust in East Hoathly seeks a 1st Line Technical Support professional to be the first point of contact for IT issues. The ideal candidate must have excellent customer service skills, a proactive attitude, and experience with desktop and hardware support.

An IT Helpdesk / remote support background is a big plus. First Line Support Engineer - Hybrid (2 p/w days in the office - post training). Using your analytical skills to efficiently problem‑solve within our fast‑paced environment, you will work with your team to provide market‑leading technic

Graduate IT Support Analyst – Helpdesk – 6 week temp contract – Central London. This 1st Line Helpdesk Analyst role is to support users during a peak period and candidates will need to be available to start on Monday 13th April. Windows, 1st Line, IT Support, Service Desk, Active Directory, Of

Ideal candidates will have proven Helpdesk experience in Investment Banking, a strong knowledge of Windows environments, and excellent communication skills. A leading financial services company is seeking an experienced IT Helpdesk Analyst to join their Engineering team in London. The successful can

A leading motor insurance provider is looking for an IT Helpdesk Support to join their Engineering team in London. The role involves providing first-line user support, maintaining documentation, and managing device support. Candidates should have strong ownership, multi-platform IT support expertise

MSP experience would be a bonus; if not, an IT Helpdesk / remote support background is a big plus. You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. Being a peop

A technology services provider in the United Kingdom is in search of a motivated ICT Helpdesk Specialist. The role involves providing frontline technical support, assisting with device deployment, and maintaining IT systems across various offices. Candidates should have experience in IT support, a d

Join a forward-thinking company as a Junior IT Engineer, where you'll provide essential hardware support and manage IT equipment. You'll play a vital part in enhancing customer service and streamlining support processes.

Ideal candidates will have experience in IT Support and strong communication skills. An established IT solutions business is seeking an IT Helpdesk Technician for its Derby office. This permanent, full-time role involves providing remote support to customers via phone, email, and chat.

A reputable recruitment agency is seeking a Technical Support / Helpdesk Team Leader to oversee a team in Ilkley.

A prominent Christian communications organization is seeking a proactive Hub and Helpdesk Coordinator for a permanent, full-time position based in Greater London. The role involves overseeing the URC Resources Hub operations and ensuring a reliable helpdesk service. A strong focus on user support an

To help fuel that growth, we need a IT Helpdesk Support to join our Engineering team. Multi-Platform IT Support Expertise: Provides end-user IT support across macOS, Windows, and Linux, combined with help desk experience in Google Workspace and Microsoft Azure environments. London - United K

AV Desktop / Helpdesk Support Engineer – seeking a technically proficient AV guru to support integrated AV systems. AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHIN

Proven experience in IT Helpdesk or Desktop Support, ideally within Investment Banking, Trading, or Financial Services. Get notified about new Information Technology Help Desk Support jobs in. Provide first and second-line IT support to Front Office, Trading, and VIP users, both onsite and remotely.

The successful candidate will be responsible for managing IT services, responding to ICT support requests, and providing maintenance for all IT hardware and services.

Candidates should have experience in IT Helpdesk or Desktop Support, ideally in financial services, with strong skills in Windows 11, Microsoft 365, and customer engagement. A recruitment consultancy is seeking a Senior Infrastructure Recruitment Consultant to provide IT support within trading envir

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

Een internationaal verpakkingsbedrijf in Londen is op zoek naar een IT Helpdesk Medewerker.

Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Support in carving your own career path. We are passionate about developing our people and we’ll support you

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues w

Ongoing professional development including training and support to help you excel in your role including apprenticeship opportunities. A supportive and inclusive work environment. Employee assistance program for personal and professional support.

Receptionist (m/w/d) - Am Michel.M chtest du Teil von Europas f hrendem Premium - Ge sundheits - und Wellnesskonzern werden ?.Unsere Teammitglieder sind die Botschafter unseres Unternehmens und das Herzst ck unseres Handelns.Wir sind auf der Suche nach leidenschaftlichen Rezeptionist en f r unser Te

Receptionist(m/w/d) - Wandsbek.M chtest du Teil von Europas f hrendem Premium - Ge sundheits - und Wellnesskonzern werden ?.Unsere Teammitglieder sind die Botschafter unseres Unternehmens und das Herzst ck unseres Handelns.Wir sind auf der Suche nach leidenschaftlichen Rezeptionist en f r unser Team

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation

To support the unit management team in the upkeep of the cleanliness standards of the inside of the unit.

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Showing our customers, they’re valued by understanding their situation, keeping the conversation constructiveUsing detailed scripts to gather information from the call and apply logic to assess the best course of actionPushing for better by using resources available to offer the best customer serv

My client, a British manufacturer of iconic vehicles, requires an experienced Warehouse Operative/Forklift Driver to join its team.This role is working day shifts only although some weekends may be available as overtime.The Warehouse Operator/Forklift Driver will be involved in daily warehouse opera