Customer service manager jobs in Royal Leamington SpaCreate job alerts

General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team.

Our marketing team is undergoing an exciting transformation — and we’re looking for exceptional talent to join us. As we build a more digitally focused, data-driven marketing function, we’re investing in people who can own strategy and execution across paid search, SEO, and social media – working closely with best-in-class agencies. Here, you’ll have the autonomy to innovate, the data to make decisions, and the platform to make a visible impact. If you’re driven by results, thrive in collaborative environments, and want to shape the future of legendary brands, this is your chance. The E-Commerce Manager is a senior leadership role accountable for developing and executing the end-to-end e-commerce strategy across Protyre.co.uk, TyreClick, and all digital sales channels, driving both online and in-store revenue growth within the Group’s retail business. Reporting to the Chief Commercial Officer, this role owns omnichannel integration, blending digital acquisition with physical store footfall to deliver a seamless customer journey. The job holder works in close partnership with the Protyre Retail Director and Pricing Team to optimize pricing, promotions, and product availability across channels. With a creative and entrepreneurial mindset, the role proactively identifies new revenue streams, tests innovative digital models, and stays ahead of e-commerce trends inside and outside the automotive sector. The E-Commerce Manager leads one direct report (E-Commerce Executive), fostering a high-support, high-challenge environment to deliver agile, data-driven results. The job holder is accountable for growing online sales, increasing digital-to-store conversion, and enhancing customer lifetime value through personalized, omnichannel experiences. They own the e-commerce P&L, manage platform performance (conversion rate, AOV, abandonment), and ensure full integration with retail operations, pricing strategy, and marketing campaigns. The role drives continuous innovation in UX/UI, checkout flow, and post-purchase engagement, while maintaining compliance with GDPR, PCI DSS, and ASA standards. Monthly reporting to the Chief Commercial Officer and Retail Leadership Team includes performance insights, opportunity identification, and ROI evaluation. About the Role & About you We’re looking for E-Commerce Manager, you will lead the multi-year digital roadmap across Protyre.co.uk, TyreClick, and emerging platforms. You’ll drive omni channel revenue, optimize user experience, champion data-led decision making, and shape the future of how customers interact with our brand online. Your Responsibilities: • Own E-Commerce Strategy & Roadmap, • Define and deliver a multi-year vision for e-commerce growth across Protyre.co.uk, TyreClick and future digital channels., • Present annual strategy proposals to the Chief Commercial Officer and Retail Leadership Team., • Drive Omni channel Revenue Growth, • Partner with the Protyre Retail Director to increase digital-to-store traffic and in-store-to-online conversions., • Implement geo-targeted promotions, enhance store locator functionality, and introduce real-time stock visibility., • Optimise Platform Performance & UX, • Lead continuous improvement of website performance, checkout flows and mobile experience., • Drive A/B testing, heatmapping (e.g., Hotjar), and user research to reduce abandonment and improve engagement., • Align Pricing & Promotions, • Work closely with the Pricing Team to ensure competitive and dynamic pricing across channels., • Execute flash sales, bundle offers and loyalty incentives that support margin and conversion growth., • Lead Innovation & Trend Adoption, • Research and pilot new e-commerce models such as tyre subscriptions, live commerce or AR fitment tools., • Benchmark against category leaders (e.g., Halfords, Amazon, AO.com) and stay ahead of industry trends via RetailX, Shopify, BigCommerce and key digital events., • Manage & Develop an E-Commerce Executive, • Set clear objectives, delegate platform updates and reporting tasks, and provide weekly coaching., • Build a high-support, high-challenge culture that promotes ownership, innovation and problem-solving., • Champion Data-Led Decision Making, • Use Google Analytics, Hotjar, CRM and e-commerce reporting tools to monitor funnel performance, revenue drivers and ROI., • Produce monthly data-driven performance insights for the Chief Commercial Officer with clear recommendations., • Ensure Compliance & Security, • Maintain adherence to GDPR, PCI DSS, ASA advertising guidelines and WCAG 2.1 accessibility standards., • Oversee the security and integrity of our e-commerce platforms and customer data., • Influence & Report, • Deliver monthly e-commerce performance reports to the Chief Commercial Officer and Retail Leadership Team., • Use data storytelling and customer insights to secure cross-functional alignment and budget for growth initiatives. What We're Looking for From You: • Proven experience managing and growing an e-commerce platform, ideally in a retail or service-based environment., • Strong commercial mindset with a track record of delivering revenue growth and conversion improvements., • Confident with analytics tools (GA4, Hotjar, CRM systems, A/B testing platforms)., • Skilled at influencing senior stakeholders and presenting clear, strategic recommendations., • Experience managing, coaching or developing team members., • A proactive trend-spotter with curiosity for new technology and digital innovation. About Our Company Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide, (20 percent of the total UK market) and employing approximately 2100 employees - company wide. To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across 1 central distribution and 13 warehouse operations nationwide. For more information about how your data is managed throughout the hiring process with Instant Impact and Micheldever, please click ___.

Overview Role: Project Manager Location: Leamington Spa (On Site) Salary: £45,000 - £55,000 per annum plus benefits Role ID: 2025 - 3190 As a Project Manager at Ricardo, you will be responsible for successfully leading a number of medium complexity, fast paced projects simultaneously on behalf of diverse global Customers. Key Responsibilities • Supporting a project or a number of projects, with significant revenue, you will work cross functionally with design, manufacturing, quality, assembly, commercial and others to support Ricardo’s Customers over the lifecycle of their project., • You will be responsible for delivery, commercial exposure, opportunities and risks whilst delivering cutting edge solutions to our Customers., • You will also be responsible for the account management for some customers through the whole lifecycle of programmes., • Being the Customer interface for the project, establishing effective Customer relationships: this will include leading project reviews, creation and management of timing plans, minutes and budget ownership., • Managing and monitoring project scope and leading customer negotiations on change with guidance from a senior manager., • Reporting on commercial / financial / project health internally., • Automotive project delivery experience, preferably within motorsport drive train project delivery., • Engineering degree or equivalent experience., • Demonstrate a proven record of delivering fast paced projects to deadlines, excellent quality and costs with customer satisfaction., • Possess business acumen and the ability to implement business and / or technical principles effectively., • Maintain clear communication and strong interpersonal skills to communicate effectively at a range of levels., • Excellent stakeholder management & communication., • Good working knowledge of MS Office, including MS Project., • APM member, ideally at full level or working toward it or similar, • Able to demonstrate continuous learning throughout their career You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place. We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable. Work life balance We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. Benefits We want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health. Diversity, Equality, and Inclusion statement We are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture, we are a recognised as a 'disability confident' employer. Next steps Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date. Ricardo is a Disability confident employer please advise the recruitment team you require any adjustments to support you throughout the recruitment process.

At Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the world’s leading manufacturers. As part of our continuous growth, we are seeking for a PLM Service Operations Manager to join our team in Gaydon, UK. The PLM Service Operations Manager is responsible for overseeing the Incident, Problem, and Change Management teams, ensuring the effective delivery of PLM capability services. This role ensures that PLM application service disruptions are minimized, problems are resolved promptly, and changes are implemented efficiently and effectively. The person will collaborate with various stakeholders to enhance service delivery and drive continuous improvement in IT service management processes. This role requires excellent communication skills and a deep understanding of ITIL processes to ensure efficient service delivery and customer satisfaction. The customer team is responsible for the production operations of the PLM toolset predominantly the 3DExperience and is adapting the Agile methodology for its operations. In this role the person will be managing the service operations teams and will be working closely with other teammates and customer stakeholders. Responsibilities: Service Delivery Management: • Oversee the daily operations of the PLM service desk and support teams to ensure timely and effective resolution of incidents and service requests., • Develop and implement strategies to improve user experience and satisfaction with customer services., • Manage the ITSM toolset to ensure it supports the needs of the organization and aligns with ITIL best practices. Process Management: • Implement and manage ITIL-based processes for incident, problem, change, and service level management., • Ensure processes are followed and continuously improved to enhance efficiency and effectiveness., • Conduct regular reviews and audits of ITSM processes to ensure compliance and identify areas for improvement. Team Leadership: • Lead, mentor, and develop the PLM service operations team to ensure high performance and professional growth., • Foster a culture of continuous improvement and customer-centric service delivery., • Provide training and support to team members on ITIL processes and ITSM tools. Stakeholder Collaboration: • Engage with business stakeholders to understand their needs and ensure services meet their requirements., • Communicate effectively with stakeholders at all levels to provide updates on service performance and improvement initiatives., • Work with other IDT teams to ensure seamless integration and coordination of PLM services. Reporting and Analysis: • Monitor and report on service performance metrics, including KPIs, OKRs and SLAs., • Conduct root cause analysis of incidents and problems to identify trends and recommend corrective actions., • Provide regular reports to senior management on service performance, improvements, and strategic initiatives. Experience Essential: • Good experience in end user service management and/or PLM IT operations., • Strong understanding and practical experience with ITIL framework and ITSM processes., • Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels., • Proven track record in enhancing user experience and improving IT service delivery., • Experience with ITSM tools (e.g., ServiceNow, BMC Remedy, Jira Service Management)., • Strong analytical and problem-solving skills., • Ability to manage multiple priorities and projects in a fast-paced environment., • Familiarity with working in an Agile framework (e.g., Scrum, LESS, SAFe)., • Experience in Automotive/Aerospace/Manufacturing industries. Desirable: • ITIL certification., • Experience in leading and managing IT service desk teams., • Familiarity with project management methodologies (e.g., PMP, PRINCE2)., • Continuous learning mindset with a commitment to staying updated on industry trends and best practices in IT service management., • Domain/Tool Knowledge Familiarity with Jira and Confluence., • Exposure to Agile concepts and scaled agile approach. If you are passionate about bringing innovation to the projects you work on and want to join a global company, then this is the place for you. Tata Technologies: Engineering a better world. Tata Technologies would like to thank all applicants for their interest, each application will be reviewed against the set criteria for the role. We would like to advise that only candidates under consideration will be contacted. If you do not hear from us within 10 working days following the closing date it will mean that unfortunately your application has not been successful. We will however retain your details for any suitable future opportunities.

Fancy Yourself a Burger Legend? Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.At BRG, we live by our core values: ✅ Honest – Acting with integrity in everything we do. ✅ Hardworking – Giving our best, every day. ✅ Hungry – Always striving for growth and excellence. ✅ Heart – Caring deeply about our people, our guests, and our communities. Why GBK? At Gourmet Burger Kitchen (GBK), we believe in epic burgers, vibrant vibes, and unforgettable experiences. We’re looking for a General Manager who shares our passion for great food, people, and leadership—someone who can take the reins and make GBK the place to be! What You’ll Be Doing: • Lead the Team: You’ll be the heart and soul of the restaurant, guiding your team to deliver top-notch service and making sure every customer leaves with a smile and a full stomach., • Keep the Kitchen Cooking: Manage the day-to-day running of the restaurant, ensuring that our famous burgers are always cooked to perfection and the atmosphere is just right., • Drive the Business: Use your creativity and flair to boost sales and keep GBK at the top of everyone’s list for a brilliant burger and a cracking good time., • Create the GBK Vibe: Make sure our restaurant is the place to be, with a welcoming and lively atmosphere where customers can relax and enjoy themselves., • Champion the GBK Brand: Know our menu like the back of your hand and share your enthusiasm with your team and customers—because nothing beats a perfectly cooked, gourmet burger made from the finest ingredients., • Experience: You’ve got some solid management experience under your belt, preferably in the hospitality or restaurant industry., • Leadership Skills: You’re a natural leader, with the ability to inspire and motivate your team to deliver their best., • People Person: You enjoy working with people, both staff and customers, and know how to create a friendly and enjoyable environment., • Business Sense: You’re comfortable with numbers, know how to manage a budget, and can make smart decisions to keep the restaurant thriving., • Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!, • Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App., • Stock Up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli., • Get Paid When You Need It with Wage Stream, offering access to advanced pay., • Refer Friends and Earn with our bonus scheme., • Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio. If you’re a people-focused, food-loving leader who’s ready to make your mark, we want to hear from you! Apply now to join the Gourmet Burger Kitchen family and lead one of the UK’s favourite burger joints to even greater heights. Gourmet Burger Kitchen (GBK) at Leamington Spa is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients.

\n Senior Bid Manager\n \n Job Description\n At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. \n Reporting into the Head of Bidding, the Senior Bid Manager will lead large and complex bids within our Rail division, coordinating and managing multi-disciplinary bid teams (consisting of SMEs, Bid Writers and Commercial Leads) to develop compelling written and financial submissions, whilst supporting Business Development Managers in the development of price-to-win \n This is a hybrid working role, with a requirement to be in our Warwick HQ one day per week. \n What youll do:\n \n • Work closely with the Sales team, Subject Matter Experts and Technical and Commercial leads within Telent to develop compelling written and financial responses.\n, • The end to end management & production of timely, high quality and ultimately successful bids in keeping with Telents bid procedures. This will include:\n \n, • developing bid winning strategies in partnership with the opportunity owner & business heads\n, • producing material from Go/No Go stage through to deal review, bid submission & win / loss reviews\n, • post bid submission support including coordinating responses to clarification questions and supporting customer presentations\n \n \n, • Provide constructive challenge when things stand in the way of good customer service or process improvement.\n, • Promote and lead improvements in the quality of bids and proposals, ensuring that best practice approaches to developing and producing bids and proposals are always pursued.\n, • Monitor the costs being incurred by the business throughout the bid process, eliminating non-value-add activities from own bids\n, • Strong project management and organisational skills.\n, • Financially astute with ability to create & interpret financial reports and models.\n, • Demonstrable experience of winning as part of high performing and efficient Bid team.\n, • Proven experience of leading & delivering high and medium-value bids, ideally in a services or solutions environment.\n, • A proven ability to write and Red Review answers to tender questions to a winning standard.\n, • ITT Quality response writing skills.\n, • ITT Cost response financial skills.\n, • Car Allowance\n, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n #LI-Hybrid \n #TJ-Hybrid \n About Us\n Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. \n Brilliance brought together. \n We are guided by our values and behaviours: \n \n • Be Inclusive\n, • Take Responsibility\n, • Collaborate\n, • Be Customer-focussed\n \n \n

\n Senior Bid Manager\n \n Job Description\n At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. \n Reporting into the Head of Bidding, the Senior Bid Manager will lead large and complex bids within our Rail division, coordinating and managing multi-disciplinary bid teams (consisting of SMEs, Bid Writers and Commercial Leads) to develop compelling written and financial submissions, whilst supporting Business Development Managers in the development of price-to-win \n This is a hybrid working role, with a requirement to be in our Warwick HQ one day per week. \n What youll do:\n \n • Work closely with the Sales team, Subject Matter Experts and Technical and Commercial leads within Telent to develop compelling written and financial responses.\n, • The end to end management & production of timely, high quality and ultimately successful bids in keeping with Telents bid procedures. This will include:\n \n, • developing bid winning strategies in partnership with the opportunity owner & business heads\n, • producing material from Go/No Go stage through to deal review, bid submission & win / loss reviews\n, • post bid submission support including coordinating responses to clarification questions and supporting customer presentations\n \n \n, • Provide constructive challenge when things stand in the way of good customer service or process improvement.\n, • Promote and lead improvements in the quality of bids and proposals, ensuring that best practice approaches to developing and producing bids and proposals are always pursued.\n, • Monitor the costs being incurred by the business throughout the bid process, eliminating non-value-add activities from own bids\n, • Strong project management and organisational skills.\n, • Financially astute with ability to create & interpret financial reports and models.\n, • Demonstrable experience of winning as part of high performing and efficient Bid team.\n, • Proven experience of leading & delivering high and medium-value bids, ideally in a services or solutions environment.\n, • A proven ability to write and Red Review answers to tender questions to a winning standard.\n, • ITT Quality response writing skills.\n, • ITT Cost response financial skills.\n, • Car Allowance\n, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n #LI-Hybrid \n #TJ-Hybrid \n About Us\n Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. \n Brilliance brought together. \n We are guided by our values and behaviours: \n \n • Be Inclusive\n, • Take Responsibility\n, • Collaborate\n, • Be Customer-focussed\n \n \n

If you are working in role such as Site Engineer, Quality Manager, Site Manager, Finishing Foreman, Land Surveyor, Customer Service Managers that understand the New Build Residential Sector, whether that’s from a Groundworks background or directly working for a Residential developer. Edge Care

\n Senior Bid Manager\n \n Job Description\n At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. \n Reporting into the Head of Bidding, the Senior Bid Manager will lead large and complex bids within our Rail division, coordinating and managing multi-disciplinary bid teams (consisting of SMEs, Bid Writers and Commercial Leads) to develop compelling written and financial submissions, whilst supporting Business Development Managers in the development of price-to-win \n This is a hybrid working role, with a requirement to be in our Warwick HQ one day per week. \n What youll do:\n \n • Work closely with the Sales team, Subject Matter Experts and Technical and Commercial leads within Telent to develop compelling written and financial responses.\n, • The end to end management & production of timely, high quality and ultimately successful bids in keeping with Telents bid procedures. This will include:\n \n, • developing bid winning strategies in partnership with the opportunity owner & business heads\n, • producing material from Go/No Go stage through to deal review, bid submission & win / loss reviews\n, • post bid submission support including coordinating responses to clarification questions and supporting customer presentations\n \n \n, • Provide constructive challenge when things stand in the way of good customer service or process improvement.\n, • Promote and lead improvements in the quality of bids and proposals, ensuring that best practice approaches to developing and producing bids and proposals are always pursued.\n, • Monitor the costs being incurred by the business throughout the bid process, eliminating non-value-add activities from own bids\n, • Strong project management and organisational skills.\n, • Financially astute with ability to create & interpret financial reports and models.\n, • Demonstrable experience of winning as part of high performing and efficient Bid team.\n, • Proven experience of leading & delivering high and medium-value bids, ideally in a services or solutions environment.\n, • A proven ability to write and Red Review answers to tender questions to a winning standard.\n, • ITT Quality response writing skills.\n, • ITT Cost response financial skills.\n, • Car Allowance\n, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n #LI-Hybrid \n #TJ-Hybrid \n About Us\n Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. \n Brilliance brought together. \n We are guided by our values and behaviours: \n \n • Be Inclusive\n, • Take Responsibility\n, • Collaborate\n, • Be Customer-focussed\n \n \n

\n Senior Bid Manager\n \n Job Description\n At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. \n Reporting into the Head of Bidding, the Senior Bid Manager will lead large and complex bids within our Rail division, coordinating and managing multi-disciplinary bid teams (consisting of SMEs, Bid Writers and Commercial Leads) to develop compelling written and financial submissions, whilst supporting Business Development Managers in the development of price-to-win \n This is a hybrid working role, with a requirement to be in our Warwick HQ one day per week. \n What youll do:\n \n • Work closely with the Sales team, Subject Matter Experts and Technical and Commercial leads within Telent to develop compelling written and financial responses.\n, • The end to end management & production of timely, high quality and ultimately successful bids in keeping with Telents bid procedures. This will include:\n \n, • developing bid winning strategies in partnership with the opportunity owner & business heads\n, • producing material from Go/No Go stage through to deal review, bid submission & win / loss reviews\n, • post bid submission support including coordinating responses to clarification questions and supporting customer presentations\n \n \n, • Provide constructive challenge when things stand in the way of good customer service or process improvement.\n, • Promote and lead improvements in the quality of bids and proposals, ensuring that best practice approaches to developing and producing bids and proposals are always pursued.\n, • Monitor the costs being incurred by the business throughout the bid process, eliminating non-value-add activities from own bids\n, • Strong project management and organisational skills.\n, • Financially astute with ability to create & interpret financial reports and models.\n, • Demonstrable experience of winning as part of high performing and efficient Bid team.\n, • Proven experience of leading & delivering high and medium-value bids, ideally in a services or solutions environment.\n, • A proven ability to write and Red Review answers to tender questions to a winning standard.\n, • ITT Quality response writing skills.\n, • ITT Cost response financial skills.\n, • Car Allowance\n, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n #LI-Hybrid \n #TJ-Hybrid \n About Us\n Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. \n Brilliance brought together. \n We are guided by our values and behaviours: \n \n • Be Inclusive\n, • Take Responsibility\n, • Collaborate\n, • Be Customer-focussed\n \n \n

In order to make an application, simply read through the following job description and make sure to attach relevant documents. Senior Bid Manager Job Description At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. Its important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Head of Bidding, the Senior Bid Manager will lead large and complex bids within our Rail division, coordinating and managing multi-disciplinary bid teams (consisting of SMEs, Bid Writers and Commercial Leads) to develop compelling written and financial submissions, whilst supporting Business Development Managers in the development of price-to-win This is a hybrid working role, with a requirement to be in our Warwick HQ one day per week. What youll do: Work closely with the Sales team, Subject Matter Experts and Technical and Commercial leads within Telent to develop compelling written and financial responses. The end to end management & production of timely, high quality and ultimately successful bids in keeping with Telents bid procedures. This will include: developing bid winning strategies in partnership with the opportunity owner & business heads producing material from Go/No Go stage through to deal review, bid submission & win / loss reviews post bid submission support including coordinating responses to clarification questions and supporting customer presentations Provide constructive challenge when things stand in the way of good customer service or process improvement. Promote and lead improvements in the quality of bids and proposals, ensuring that best practice approaches to developing and producing bids and proposals are always pursued. Monitor the costs being incurred by the business throughout the bid process, eliminating non-value-add activities from own bids Share own lessons learnt with the rest of the bid team. Who you are: You are an experienced Bid Manager with proven success leading end-to-end bids, ideally within the rail sector or similar complex industries. Skilled at coordinating subject matter experts and commercial teams, you bring strong cost modelling experience and a sharp eye for compliance and governance. Key Requirements: Strong project management and organisational skills. Financially astute with ability to create & interpret financial reports and models. Demonstrable experience of winning as part of high performing and efficient Bid team. Proven experience of leading & delivering high and medium-value bids, ideally in a services or solutions environment. A proven ability to write and Red Review answers to tender questions to a winning standard. ITT Quality response writing skills. ITT Cost response financial skills. A degree in Law / Business / Marketing (or similar) is desirable What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Car Allowance 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Were passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. #LI-Hybrid #TJ-Hybrid About Us Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. xjlbheb We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed Remote working/work at home options are available for this role.

We are looking for a Team Leader! Heart of England Cooperative Society are looking for a Team Leader to join our growing team in our Harbury Convenience Food Store on a permanent, part-time contract for 12 hours per week. About You As a Team Leader within the Society, you will step up into a position of responsibility, supporting in the running of the store and an integral part of motivating and driving the team. If you have proven yourself as a leader before and have a passion for convenience retail, this is the role for you. You will work closely with the Store Manager to ensure all areas of the store are taken care of, and act as a role model to the rest of the team in championing the Society's Mantra and behaviours. Our customers will be the focus of everything you do, and you will support in projects within our local communities. Life at The Society Great Place to Work At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development. First for Customers We are recognised as the 'go to' convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards. At the Heart of the Community Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team. Rewards & Benefits At the Society, we offer a competitive salary of £12.56 per hour , which rises to £13.20 after the successful completion of the probation period. You can benefit from our generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service, and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Team Leader you can be, or Store Manager, the opportunities are endless! TPBN1_UKTJ

In a Nutshell We have a fantastic opportunity for a Site Manager to join our team within Vistry South West Midlands, at our Kenilworth site (CV8 2SB). As our Site Manager, you will be responsible for overseeing the day-to-day operations of a construction site, ensuring projects are completed on time, within budget, and to the required quality standards. They manage teams, coordinate resources, enforce health and safety regulations, and liaise with contractors, suppliers, partners and customers. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A proven background in new build housing site management Proven ability to manage projects and deliver quality work on time, within budget Able to work as part of a team as well as autonomously Able to demonstrate a thorough understanding of Health & Safety legislation Thorough, with strong attention to detail Strong Time management skills with an ability to prioritise Proficient in MS Office programmes; particularly Word and Outlook Ability to build productive stakeholder relationships Ability to communicate well with individuals at all levels Strong leadership skills with an ability to mentor and develop others More about the Site Manager role Oversee site operations to ensure adherence to specifications, timelines, and budgets. Ensure compliance with health, safety, and environmental regulations, promoting a safety culture. Direct labour, equipment, and resources to achieve project completion on time and within budget. Monitor project progress, addressing delays, risks, or issues promptly. Conduct regular site inspections to assess quality, safety, and progress. Coordinate with the Buying and Surveying teams to ensure timely procurement of materials and services. Manage site teams, monitor performance, and implement corrective actions as needed. Attend weekly meetings with the site sales executive. Ensure permits and inspections are in place before and during the project. Conduct site inductions for new personnel and subcontractors on health and safety procedures. Maintain accurate records of site activities and project documentation. Support site logistics to ensure proper material storage and availability. Oversee project closeout, ensuring all tasks are completed and documentation submitted. Ensure compliance with safety policies and regulations. Develop and lead staff to maintain high morale and performance. Support training and development of team members. Ensure 100% compliance with NHBC standards and building regulations. Conduct appraisals and address development needs with HR support. Ensure a harassment-free work environment Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-KM1 TPBN1_UKTJ

Amcor Cleanstream is a purpose-built Clean Stream plastics recycling facility based in Leamington Spa, Warwickshire. We focus on creating sustainable, high quality polymers ready for reuse in various industries, from recycled kerb-side plastic waste. Our innovative approach helps reduce environmental impact by keeping plastics in use and supporting a circular economy. We operate with a relentless focus on providing high quality and consistency in both our recycled materials and services. We have an exciting opportunity for an Analytical Lab Manager, to join small but innovative team of analytical chemists. As our Analytical Lab Manager, you will lead the operational and technical quality performance of the analytical lab. You will be accountable for ensuring all processes from sample receipt through to results approval are delivered with accuracy, efficiency, and profitability, whilst maintaining the highest standards of service. During a typical day you will: Build and lead a high performing team of Analytical Chemists. Plan, organise, and control the daily activities of the lab, overseeing all lab processes. Provide analytical and chemistry expertise to assist and lead with corrective actions. Monitor and report on KPIs. Drive operational excellence and implement CI Initiatives. Support the production and quality control teams with quality issues and customer complaints. Support ground-breaking research into recycled material in food use applications. Provide the coaching mentoring and training necessary to support the ongoing personal and professional development of the analytical chemists. What's in it for you: Competitive basic salary (circa £45k - £55k dependent upon skills and experience). Up to 25 days annual leave plus bank holidays. Annual pay review. Company Pension Scheme. Employee Recognition scheme. Company Sick Pay Scheme. Free on-site parking. In return, what we would like from you: Behave in line with our company values Safety, Customer, Winning, Agility, Sustainability. Masters Degree in analytical chemistry, biology or a similar subject. At least 8 years experience working within a chemistry lab. At least 3 years proven experience eina leadership role. Proven experience managing a team of analytical chemists. Strong mathematical and IT skills. Excellent communication skills. Ability to work well as part of a team. Positive attitude with a calm and pragmatic approach to problem solving. Comfortable communicating with both internal and external stakeholders of various levels. Desirable: Experience of working in a similar position within the waste recycling industry. TPBN1_UKTJ

Tills & Customer Service Manager | Worcester. Are you an experienced retail professional with a strong background in customer service? Do you have a passion for providing excellent service and the leadership skills to manage a dynamic team? If so, this role could be the perfect fit for you!.

From a Bradford market stall to the UKs fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

A leading technology company in the UK is seeking a Service Delivery Manager responsible for ensuring customer satisfaction and managing escalations. The ideal candidate will provide leadership in customer service operations and work closely with cross-functional teams to align business objectives w