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Better places, thriving communities. Job Objectives The CNI Technical Services Manager is responsible for overseeing the delivery of technical services for Critical National Infrastructure (CNI) environments at NGH, Warwick. This role focuses on managing on-site technical operations, ensuring the reliable execution of PPM, Remedial, Reactive, Quoted Works and Projects. The Manager will lead a team of engineers and technicians, coordinate with scheduling and planning teams, and ensure compliance with client requirements and regulatory standards. Job Responsibilities • Operational Management: Oversee day-to-day technical operations at the site, including the installation, maintenance, and testing of CNI Infrastructure., • Team Leadership: Manage, mentor, and train a team of engineers and technicians, ensuring high performance, adherence to safety protocols, and compliance with site-specific regulations. Ensuring CNI engineers are trained and competent and manage the Training Matrix to identify additional training needs., • Project Coordination: Work closely with the scheduling and planning teams to manage workforce allocation, address resource constraints (e.g., high volumes of annual leave), and ensure service delivery aligns with planned obligations., • Service Delivery: Monitor and maintain service reliability, addressing any failures promptly and collaborating with the scheduling team to minimise disruptions, such as those requiring visit re-planning., • Client Engagement: Act as the primary point of contact for on-site client interactions, providing updates on project progress, resolving issues, and escalating complex matters to senior leadership, • Compliance and Safety: Ensure all on-site activities comply with required regulations and customers policies and procedures to maintain a safe, organised work environment., • Technical Expertise: Perform hands-on troubleshooting, diagnostics, and maintenance of CNI Infrastructure., • Resource Management: Manage site-specific budgets, equipment, and resources to optimise operational efficiency., • Assurance: Oversee statutory inspections and compliance., • Risk Management: Oversee critical incidents, Escalations and communications and issues Incident Reports following critical incidents which impacted on business continuity., • Supply Chain: Monitor the System updates reflecting on the relevant Customer Premises status, efficiency and contractual compliance and KPI's and implements corrective procedures when at risk of failures. Interface with and manage both the Supplier's own Contractors and the Customer's third-party contractors. Conduct audits to confirm service levels and performance aligns with contractual requirements., • Operations: Manage customers reference libraries, containing drawings, schematics, schedules of devices and plans; Ensure Winter Preparation and Summer Preparation is conducted in accordance with compliance and contractual requirements; Manage the Customer Change Control system and oversee Change Implementation to ensure service delivery is efficient, • Reporting: Provide regular reports on service delivery performance, project status, and team productivity to senior management and clients. Attend meetings with the Customer and provide technical support; manage action plans and innovation initiatives. Qualifications • Experience working within Critical National Infrastructure environments, particularly in technical assurance roles., • Strong knowledge of relevant engineering standards, statutory compliance, and safety regulations., • Proven ability to support the delivery of complex technical projects within time, quality, and budget constraints., • Exceptional leadership and communication skills, with experience engaging stakeholders at all levels. Data Centre or Uptime institute knowledge/experience, • Expertise in technical assurance and risk management within critical infrastructure settings., • Strong analytical and problem-solving skills, with attention to detail., • Ability to work under pressure and manage competing priorities., • Commitment to continuous professional development and staying abreast of industry advancements Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one. It's a busy and exciting time for the brand and we’re on the hunt for a Deputy Manager to join our growing Leamington Spa Retail Park team. The Store: As our Leamington Spa Retail Park Deputy Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing expectational customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves. The Role: In your shopping centre store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way! You will be fully accountable for the your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win! About you: • You have previous large store management experience, • You have a track record of effectively leading and managing a team, • You identify yourself as a New Look brand adorer, • You have a history of delivering and exceeding KPI’s and key objectives, • Commercial acumen, • Good understand of P and L and compliance reporting, • Excellent communication and interpersonal skills. Why New Look? The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks … Being part of the New Look Team means you get access to a great range of benefits & perks … 👗 You’ll our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members! 🛍 Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. 💰 Plan for you retirement while you work with our contributory private pension scheme. 💰 We’re all about celebrating our success, so we have a performance-related retail management bonus scheme. 🧸 Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. 🚲 Do your bit for the environment and save money with our Cycle2Work scheme. 👩 👩 👧 👦 All employees are covered by our life assurance policy from day one. ❤ We're proud to partner with the ___ and ___ Please note – these benefits and perks are non-contractual and may be changed from time to time. We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process

Retail Assistant Manager | Leamington Spa | Up to £29,000 + Bonus Are you a passionate and motivated Retail Assistant Manager looking for your next career move? Do you thrive in a fast-paced retail environment where no two days are the same? We're looking for a Retail Assistant Manager to join a growing, international retailer in Leamington Spa. This is a fantastic opportunity to develop your retail management career with a brand known for its creativity, energy, and exceptional customer experience. What's in it for you? • Salary up to £29,000 plus bonus, • Fast-paced, creative retail environment, • Career development opportunities with a growing retail brand, • Performance-based incentives and bonuses, • Exclusive staff discount and stylish uniform, • Bike-to-work scheme to support your wellbeing, • Comprehensive pension scheme for your future About the Role - Retail Assistant Manager As Retail Assistant Manager, you will support the Store Manager in all areas of store operations. You'll be a key part of the leadership team, driving sales, delivering excellent customer service, and ensuring operational excellence. Your responsibilities will include: • Leading by example on the shop floor to deliver outstanding service, • Driving sales and achieving retail KPIs, • Coaching and motivating the team to perform at their best, • Assisting with stock control, rotas, and payroll, • Maintaining a safe, clean, and well-presented store environment, • Supporting visual merchandising to create an engaging shopping experience What You'll Need: • Previous experience as a Retail Assistant Manager or Supervisor in a fast-paced store, • Strong people management skills and the ability to drive performance, • A hands-on approach with a positive, can-do attitude, • Confidence in delivering exceptional customer service, • Flexibility to work weekdays, weekends, and peak trading periods If you're an experienced Retail Assistant Manager who's ready for a fresh challenge in Leamington Spa, this could be the perfect role for you. Apply today with your most up-to-date CV. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BBBH34602

Salary Range and Hours: Band C, £28,415 - £31,853 per annum, 37 hours per week, 4 days per week Tuesday to Friday The Waste Operations Team is, amongst other things, responsible for delivering an efficient and effective waste collection service to meet the requirements of both residents and businesses across the district. We have an opportunity for someone who values the environment, who enjoys driving and who enjoys leading a small team to join us to contribute to the delivery of the service. This role will primarily involve driving a refuse collection vehicle and supervising the crew, working to ensure safety and best practice is maintained, as well as enduring the HGV 'O' licence requirements are met at all times. Responsibilities will include: Collecting multiple waste streams in accordance with methods and arrangements outlined by the Council. Acting and working to meet the prescribed requirements of health and safety, ensuring there is no impact on the general public through completion of the round. Ensuring transport management requirements are met at all times. Acting as a supervisor to the designated crew throughout the round. Completing relevant paperwork such as attention cards, on board weighing system administration etc. Collecting any missed and illegally tipped refuse. Ensure vehicle driver checks are undertaken prior to and on completion of each shift, reporting any faults promptly. Work as part of a team to ensure standards, targets and performance indicators for the services are met with a focus customer needs and continuous service improvement. You must: hold a full Cat C HGV licence and a current CPC licence (please state the DVLA Licence categories that you hold, and the validity of your CPC card on your application) and have demonstrable experience of driving an HGV on a regular basis, preferably in a similar role. You will need to be able to undertake repetitive manual lifting, be able to follow procedures, complete tasks and accept direction and demonstrate a working knowledge of health and safety operational requirements. You should be able to lead by example and supervise a crew for the duration of the shift. You should also possess the ability to assess local road conditions to minimise disruption to traffic flow. The role will require some flexibility in terms of working early mornings/late afternoons and some weekends where required, particularly following a bank holiday of a period of inclement weather for example. You will be operating in a safety critical role where your safety is paramount, the Council has a zero-tolerance policy to taking illegal substances. This role will be subject to random Drugs and Alcohol testing. For further information about the role or our organisation, please don't hesitate to get in touch with the recruiting manager, or the HR team as follows: Paul Warnes - Transport Manager Email: Tel: 01508 533857 People Team: Tel: 01508 533995 Closing Date: 2nd November 2025 Interview Date: To be confirmed. The interview for this role will be a 2-stage process, a face to face interview and then the requirement to demonstrate your driving proficiency and skills during a formal check drive. Only candidates successful at stage 1 will progress to the check drive which will be carried out in a Heavy Goods Vehicle. Please bring your Driving Licence and CPC card to the face-to-face interview. TPBN1_UKTJ

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). - Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years - Have not been banned from driving in the last 4 years - Have no more than 6 points on your licence.

Salary: Competitive Salary + Bonus + Excellent Benefits Key Account Manager- London – Wolseley Climate So, who are we? We are Wolseley Climate, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Key Account Manager based in London you’ll be responsible for: * Attending offsite customer visits to build strong relationships and upsell products * Maintain strong communication with branch managers, keeping them involved in the sales process * To generate new business through cold outreach and lead generation, which will contribute to year on year sales growth * To update Salesforce regularly, ensuring all information is accurate and recorded This is a full-time, permanent role working 40 hours per week Monday to Friday 8.00am – 5.00-pm. This role is remote and you will be expected to travel regularly in North, West or South London. And here’s what we’d like you to have: * Previous account management experience in the industry * To be able to manage complex issues, deliver results and work well with a wider team * Experience in building a sales territory plan * Solid knowledge in the refrigeration and air-conditioning industry We look forward to receiving your application! #ACMM50

Get notified about new Customer Service Representative jobs in. Customer Service Representative/ Trainee Account Manager (M/F/D). Customer Service Representative.

We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Customer Service Assistant you can be, or Store Manager. As a Customer Service Assistant with the Society, you will be

You will hold a minimum of 2 years’ experience in a similar role within the cleaning industry and possess excellent customer service and people management skills. Due to continued growth, Glen Group Ltd is looking to recruit an experienced Area Cleaning Manager based in Birmingham, overseeing the

Till & Customer Service Manager. We're looking for a capable Till & Customer Service Manager to lead our front of house team at our large Preston Garden Centre. Lead and manage a large front of house team to deliver exceptional customer service.

Provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved. Support service managers in using customer insight and feedback to identify trends, highlight areas for development, and inform continuous serv

You’ll work with outsourced service providers, continuously enhance customer service platforms and deliver a digital service model across European operations. Leading technology client is looking for a talented and motivated Customer Service Manager to support rapid growth into strategically impor

Seeking an experienced Customer Service Manager to lead our customer service department. Are you experienced in customer service and seeking a highly rewarding role? NextStreamServers has the perfect opportunity for you! We are currently hiring a Customer Service Manager to join our dynamic team. Re

We are currently recruiting for an Operations Support Manager-Customer Service Advisor. Providing exceptional customer service to our customers, ensuring that they feel happy and satisfied. You will need to be able to combine excellent customer service, with great organisational skills and be an ent

As the Senior Customer Service Manager, you will be responsible for ensuring the efficient and safe delivery of products, maintaining service standards, and managing operational teams. This is a great opportunity for a Senior Customer Service Manager to establish themselves with a big business that

As the Customer Service Manager, you will lead a team of 7 existing customer service staff whilst also looking after your own key accounts. As the Customer Service Manager, you will lead and support a busy team across Customer Service, Purchasing, and E-Commerce operations. A family-run business tha

The Global Reception and Customer service manager (GRCSM) will take responsibility for setting the standard and managing reception services, meeting room management, hospitality services, visitor management and internal events. Global Reception & Customer Service Manager. Manage the arrangements and

Service Manager – UK & Ireland & Nordics (Technical Customer Support). Service Manager – UK & Ireland & Nordics (Technical Customer Support). At least 8 years of leadership experience, including 5+ in customer service.

Role: Customer Service Manager. Engage directly with customers to gather feedback and use it to improve service delivery. If you are an experienced customer service leader ready to make a real impact in a successful and growing organisation, please apply today.

We're hiring a Customer Service Manager role for a direct to consumer subscription start-up company in London, with hybrid working. Develop and implement customer service policies, procedures, and best practices. Proven experience in a customer service leadership role, preferably in a fast-paced sta

From handling donations and enquiries to managing complaints and ensuring we meet our service standards, you’ll take ownership of delivering a high quality service that makes a real difference to how people feel about supporting us. Customer Service, Management, and Project Management. As a people

We are currently recruiting for a Customer Service Team Manager (CSTM) to join our team based in Dover Contact Centre on a permanent basis. This is an opportunity to work as part of the Customer Service team, helping to ensure that contact centre performance targets are met, team members are trained

The Customer Service Manager will oversee daily operations within the customer service department, ensuring excellent service delivery and satisfaction. Proven experience in managing customer service teams within the business services industry. This role is perfect for someone with a proven track re

Get notified about new Customer Service Manager jobs in. Customer Success Manager, Enterprise (Translation & Localization industry experience required - Expression of Interest). Proven experience in aftersales services or customer care management, preferably within the plastics ancillaries or proces

Operations Support Manager-Customer Service Advisor. Operations Support Manager-Customer Service Advisor. Providing exceptional customer service to our customers, ensuring they feel happy and satisfied.

Join the Wowcher Team - We're Hiring a Customer Service Manager. Get notified about new Customer Service Manager jobs in Derby, England, United Kingdom. Ensure strict adherence to Service Level Agreements (SLAs) within both merchant and customer services, ensuring timely and efficient issue resoluti

Handling incoming calls, answering emails, identifying and evaluating customers’ needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, providing customers with updates. If you have warehouse and/or c

Have a good track record managing a team and delivering results in a fast-moving customer service role. Be passionate about delivering exceptional customer service. Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK.

Proven experience as a Customer Service Manager in FMCG. Ensure service issues are investigated, escalated appropriately, and communicated clearly with both customers and account managers. We are looking for an experienced, proactive, organised and hands-on Customer Service Manager with proven team

An exciting time to join an award-winning business with a reputation for outstanding service, in a newly created role leading our customer service agents by example, at the heart of our mission – to keep our customers and their pets happy!. Skills – Customer Service Manager. Role – Customer Se

Our client, an innovative and growing finance company that’s passionate about helping businesses achieve their potential, is looking for a motivated Customer Service Manager to lead their service team of 4 and ensure every customer’s experience is exceptional. Passionate about delivering excelle

As the Customer Service Manager, you’ll own the full performance of Feel’s Customer Service function – driving measurable results across response quality, speed, automation, AI and customer satisfaction. Support the Head of Customer Service in driving automation and operational projects that r

This award-winning company now have this great opportunity for a Customer Service Team Manager. To drive improvements in the customer experience across the business, fully utilising information from our customer sentiment channels such as Trustpilot, Live Chat, MI and Complaints as well as Operation

Remote## Service Manager – UK & Ireland & Nordics (Technical Customer Support)United KingdomService Manager – UK & Ireland & Nordicswe do not sponsor Visa for this positionbusiness travel may take up approximately 25% of the time in this roleWe’re looking for a proven people leader to

Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. Competence in using CRM and customer service platforms. If you're an experienced Training and Customer Excellence Manager looking for a role with impact, influence,

Title: Customer Service Manager. A Customer Service Manager is required for one of our client to be based in Reading. Dealing with customer inquiries via email and over the telephone.

With an online rating of just under 5 stars from almost 10,000 customer reviews, their focus is very firmly on maintaining the best possible customer service levels to their B2C customers. As the leader of the customer service function, you will guide process improvements, monitor ticket trends, and

To be successful in the role you'll already be in a leadership role within financial services and / or from a customer centric telephony contact centre, where you'll be experienced in managing a heavily service focused team and inspiring those around you to deliver an exceptional level of service. D

Have a good track record managing a team and delivering results in a fast-moving customer service role. Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Welcome Break, Customer and Site Services, Newport Pagnell, EN6 3QQ.

An exciting time to join an award-winning business with a reputation for outstanding service, in a newly created role leading our customer service agents by example, right at the heart of our mission – to keep our customers and their pets, happy!. The Skills – Customer Service Manager. Customer

Customer Service Manager (CSM). Customer Support & Service Desk operations. You'll be accountable for delivering exceptional customer experience, meeting service levels, and fostering a high-performing, collaborative team environment.

We are looking for a highly motivated Team Manager to ensure that all consultants deliver an exceptional level of outbound & inbound customer service to the key customers on behalf of the client, and that all operational procedures are achieved. Main Purpose of role : Konecta Group UK is pleased to

Recruit, train, develop and maintain a team of customer relations officers (CROs) to provide effective customer services as a social housing landlord and ensure that PCC meets the outcomes required within the Consumer Standards when Tenants contact us. Work collaboratively with peers in other locati

We're recruiting for a Customer Service Manager to lead the checkout and cash office areas in our Hedge End store. Are you a Supervisor, Team Leader or Assistant Manager ready for a new challenge? Do you love leading teams and delivering great customer service? Join B&M, one of the UK’s fastest-gr

You’ll lead the Customer Services team to deliver a consistent, high-quality service “right first time” for our customers and maintain high data quality in our customer data sources. We have a fantastic opportunity to join SNG (Sovereign Network Group) as Customer Service Operations Manager, o

Customer Services: Handling incoming calls, answering emails, identifying and evaluating customers’ needs to deliver satisfaction; going the extra mile to engage customers; purchasing stock; general operations in the POS; communicating with colleagues; providing customers with updates. Experience

You will work with outsourced service providers, continuously enhance their customer service platforms and deliver a digital service model across European operations. Our leading technology client is seeking a talented and motivated Customer Service Manager to support rapid growth into strategically

Its slogan, “Don’t just buy, Joybuy,” perfectly captures its mission to fulfill Joybuy customer’s needs and provide a service that is easy and convenient, but also enjoyable and fun. Intelligent Customer Service Planning. AI-driven or intelligent customer service systems.