Customer service manager jobs in Royal Leamington SpaCrear alertas

Service Manager • £60,000 + 15% bonus + car allowance + excellent wider benefits, • Exciting opportunity that will see you responsible for the overall Service department of a specialist machinery manufacturer., • Hybrid working opportunity within a highly reputable market leader. Very little travelling away in general., • Mostly strategic and customer driven job role with the occasional hands-on element to suppo... ZIPC1_UKTJ

Hybrid Work Pattern - Preferred minimum 3 days in our Leamington Spa studio is expected every week About the job At Soul Assembly, we're not just building games; we're crafting immersive worlds that redefine XR entertainment. From our vibrant studios in the heart of Leamington Spa, this multi-award-winning developer has launched some of the most celebrated and downloaded titles in the XR landscape. With a growing team of innovators, we're accelerating into the future of Mixed Reality, the metaverse, and beyond. We're seeking a strategic and driven Publishing Manager to take ownership of the overall publishing and live operations for Soul Assembly's portfolio. In this role, you will be the bridge between our creative development teams and the global market, ensuring our games reach their full potential and resonate with players worldwide. The Role Reporting directly to the CEO, you will work closely with the Head of Studio and the management team to define and execute the publishing roadmap for all Soul Assembly titles. You will be responsible for the entire product lifecycle—from pre-launch marketing strategies to long-term live operations management. This is a multi-faceted role that requires a balance of creative marketing, meticulous planning, and rigorous data analysis. You will be the primary voice for publishing within the development process, representing market trends and player needs to ensure our games are commercially successful and player-focused. Key Responsibilities Your expertise will drive the commercial heartbeat of the studio—here’s a snapshot of your core contributions: • Marketing & Communications: Lead all pre-launch and live marketing support, including content creation, social media, public relations, and budget ownership., • Strategic Planning: Develop and execute comprehensive publishing and marketing plans to maximize the success of every title., • First-Party Relations: Engage with key partners and first parties to secure product support and manage the full asset approval process., • Store & Lifecycle Management: Oversee first-party store presence, including pricing strategies, sales events, and product lifecycle transitions., • Live Operations & Analysis: Own performance reporting and live service analysis, providing actionable insights to the development teams., • Market Intelligence: Conduct market research and sales forecasting in collaboration with Finance and Product Directors to guide studio strategy., • Player Advocacy: Manage the customer service function and translate player feedback and bug reports into meaningful data for the dev team. What We're Looking For The ideal candidate blends a deep understanding of the video game market with the analytical skills needed to navigate live operations. Essential experience includes: • 3+ years of experience in the video game industry (or a relatable field), with a specific focus on publishing or live operations., • Degree in Business, Marketing, Communications, or a related field or Equivalent work place experience of a similar role., • Strong market knowledge: A deep understanding of current video game market trends and player behaviours., • Analytical Prowess: Excellent problem-solving skills and the ability to interpret complex data into clear reports., • Communication Skills: Exceptional interpersonal and communication abilities, with the capacity to work both independently and as a core team member., • Technical Proficiency: Professional experience with the Microsoft Office Suite. Desirable skills to shine: • Experience working with major platforms such as Meta, Apple, Google, or Steam., • A genuine interest in XR gaming, future tech, and the broader video game industry. Why Soul Assembly? Step into a studio that's scaling fast and fostering a genuinely supportive vibe where creativity and technical prowess go hand in hand. As part of our growing family, you'll enjoy: • A relaxed, progressive environment with 25 days' annual leave (plus the option to buy 3 more)., • Enhanced pension, sick pay, family leave, private medical insurance, and life assurance., • Perks like holiday buy schemes, length-of-service rewards, and regular fun—think pub nights, cinema outings, and team-building adventures., • The chance to shape our culture, processes, and even our games, with your ideas welcomed at every level., • Competitive salary tailored to your expertise, plus ongoing opportunities to grow as we expand our XR portfolio. We're committed to an inclusive workplace where diverse backgrounds fuel our success. Soul Assembly is an equal opportunities employer—we celebrate differences and support adjustments for applications. No agencies, please.

Our marketing team is undergoing an exciting transformation — and we’re looking for exceptional talent to join us. As we build a more digitally focused, data-driven marketing function, we’re investing in people who can own strategy and execution across paid search, SEO, and social media – working closely with best-in-class agencies. Here, you’ll have the autonomy to innovate, the data to make decisions, and the platform to make a visible impact. If you’re driven by results, thrive in collaborative environments, and want to shape the future of legendary brands, this is your chance. The E-Commerce Manager is a senior leadership role accountable for developing and executing the end-to-end e-commerce strategy across Protyre.co.uk, TyreClick, and all digital sales channels, driving both online and in-store revenue growth within the Group’s retail business. Reporting to the Chief Commercial Officer, this role owns omnichannel integration, blending digital acquisition with physical store footfall to deliver a seamless customer journey. The job holder works in close partnership with the Protyre Retail Director and Pricing Team to optimize pricing, promotions, and product availability across channels. With a creative and entrepreneurial mindset, the role proactively identifies new revenue streams, tests innovative digital models, and stays ahead of e-commerce trends inside and outside the automotive sector. The E-Commerce Manager leads one direct report (E-Commerce Executive), fostering a high-support, high-challenge environment to deliver agile, data-driven results. The job holder is accountable for growing online sales, increasing digital-to-store conversion, and enhancing customer lifetime value through personalized, omnichannel experiences. They own the e-commerce P&L, manage platform performance (conversion rate, AOV, abandonment), and ensure full integration with retail operations, pricing strategy, and marketing campaigns. The role drives continuous innovation in UX/UI, checkout flow, and post-purchase engagement, while maintaining compliance with GDPR, PCI DSS, and ASA standards. Monthly reporting to the Chief Commercial Officer and Retail Leadership Team includes performance insights, opportunity identification, and ROI evaluation. About the Role & About you We’re looking for E-Commerce Manager, you will lead the multi-year digital roadmap across Protyre.co.uk, TyreClick, and emerging platforms. You’ll drive omni channel revenue, optimize user experience, champion data-led decision making, and shape the future of how customers interact with our brand online. Your Responsibilities: • Own E-Commerce Strategy & Roadmap, • Define and deliver a multi-year vision for e-commerce growth across Protyre.co.uk, TyreClick and future digital channels., • Present annual strategy proposals to the Chief Commercial Officer and Retail Leadership Team., • Drive Omni channel Revenue Growth, • Partner with the Protyre Retail Director to increase digital-to-store traffic and in-store-to-online conversions., • Implement geo-targeted promotions, enhance store locator functionality, and introduce real-time stock visibility., • Optimise Platform Performance & UX, • Lead continuous improvement of website performance, checkout flows and mobile experience., • Drive A/B testing, heatmapping (e.g., Hotjar), and user research to reduce abandonment and improve engagement., • Align Pricing & Promotions, • Work closely with the Pricing Team to ensure competitive and dynamic pricing across channels., • Execute flash sales, bundle offers and loyalty incentives that support margin and conversion growth., • Lead Innovation & Trend Adoption, • Research and pilot new e-commerce models such as tyre subscriptions, live commerce or AR fitment tools., • Benchmark against category leaders (e.g., Halfords, Amazon, AO.com) and stay ahead of industry trends via RetailX, Shopify, BigCommerce and key digital events., • Manage & Develop an E-Commerce Executive, • Set clear objectives, delegate platform updates and reporting tasks, and provide weekly coaching., • Build a high-support, high-challenge culture that promotes ownership, innovation and problem-solving., • Champion Data-Led Decision Making, • Use Google Analytics, Hotjar, CRM and e-commerce reporting tools to monitor funnel performance, revenue drivers and ROI., • Produce monthly data-driven performance insights for the Chief Commercial Officer with clear recommendations., • Ensure Compliance & Security, • Maintain adherence to GDPR, PCI DSS, ASA advertising guidelines and WCAG 2.1 accessibility standards., • Oversee the security and integrity of our e-commerce platforms and customer data., • Influence & Report, • Deliver monthly e-commerce performance reports to the Chief Commercial Officer and Retail Leadership Team., • Use data storytelling and customer insights to secure cross-functional alignment and budget for growth initiatives. What We're Looking for From You: • Proven experience managing and growing an e-commerce platform, ideally in a retail or service-based environment., • Strong commercial mindset with a track record of delivering revenue growth and conversion improvements., • Confident with analytics tools (GA4, Hotjar, CRM systems, A/B testing platforms)., • Skilled at influencing senior stakeholders and presenting clear, strategic recommendations., • Experience managing, coaching or developing team members., • A proactive trend-spotter with curiosity for new technology and digital innovation. About Our Company Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide, (20 percent of the total UK market) and employing approximately 2100 employees - company wide. To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across 1 central distribution and 13 warehouse operations nationwide. For more information about how your data is managed throughout the hiring process with Instant Impact and Micheldever, please click ___.

Role: Resident Liaison Officer/Tenant Liaison Officer Contract: 12 months (possible extension) Location: Warwick, UK Job Summary We are looking for an experienced Resident Liaison Officer / Customer Liaison professional who can act as the key point of contact between residents, site teams, and clients during live projects. To deliver exemplary customer care and communication throughout the delivery of a project. To assist in the smooth running of contracts by delivering a consistent service across the region. To understand, implement and adhere to the company H&S policies. What You’ll Do • Act as the main point of contact for residents, delivering clear and timely communication in line with the Resident Engagement Strategy., • Carry out all pre-entry induction visits and maintain regular resident contact throughout the programme of works., • Keep residents fully informed, resolve issues promptly, and escalate concerns to the Site Manager where required., • Identify and report safeguarding concerns in line with agreed procedures., • Manage customer queries and complaints professionally, ensuring accurate recording, follow-up, and resolution., • Capture customer satisfaction through mandatory feedback calls and maintain relevant trackers and records., • Work collaboratively with clients, site teams, and stakeholders to maintain positive working relationships., • Attend site, project, and team meetings as required., • Support community engagement, social value initiatives, and provide resident handover packs where applicable., • Ensure compliance with health & safety, lone working policies, company procedures, and mandatory training requirements., • Take responsibility for personal and public safety and support the development of new team members. About You • Excellent interpersonal and communication skills, with the ability to effectively communicate with a wide range of stakeholders, internally and externally., • Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel, Outlook & Teams/SharePoint)., • Good administration skills with the ability to coordinate numerous tasks during the working day., • Competent, clear and concise writer, • Strong presentation skills, • Ability to work on own initiative, • Knowledge of decarbonisation retrofit works and the associated requirements/processes, • Hold a full clean driving license with the ability to travel to various locations in the region (you will get reimbursed for the travel), • Previous liaison officer experience What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps.

Customer Service orientated who can coach the service team to deliver only the best Customer Service. Previous working experience within a Service Manager capacity. If you are interested in hearing more, or wish to apply for this Service Manager job please send your CV to Billy Peasgood, quoting the

A leading UK fashion retailer is looking for a Sales Manager in Royal Leamington Spa.You will lead a team, focusing on outstanding customer service and performance targets in a fast-paced environment.The ideal candidate will have experience in inspiring teams and demonstrating excellent communicatio

A leading automotive company seeks an Assistant Branch Sales & Operations Manager in Leamington Spa. You will support the Branch Manager in driving sales, managing inventory, and ensuring top-notch customer service. The position offers a competitive salary and various performance-related incentives,

A leading charity organization is seeking an Assistant Store Manager to help drive store operations in Royal Leamington Spa. Ideal candidates should have excellent customer service skills, experience in retail, and a passion for charitable work.

Service Manager required for our Clients independent garage based in the Leamington Spa area. For your hard work for our Client you can expect a basic salary of up to £42,000,with OTE of £48,000. The hours of work in this Service Manager position are: Monday to Friday with Saturday mornings on a 1 in 3 rota. Benefits: A highly competitive starting salary. Bonus Scheme. 24 days of annual paid leave, increasing with service. Pension. Responsibilities: Customer Service orientated who can coach the service team to deliver only the best Customer Service Organised and the ability to think on your feet Innovative with the ability to think of new methods to drive performance through your team Target focused and can drive a team of Service Professionals to success Requirements: Previous working experience within a Service Manager capacity Outstanding Management skills Technically minded Ability to get things done without compromising on Service delivered. If you are interested in hearing more, or wish to apply for this Service Manager job please send your CV to Billy Peasgood, quoting the job reference number. Perfect Placement are the UKs Leading Automotive Recruitment Agency so if you are looking for a job get in touch today. Perfect Placement UK Ltd See our website for details TPBN1_UKTJ

In a Nutshell We have a fantastic opportunity for a Site Manager to join our team within Vistry South Central Midlands, at our Crewe Lane site in Kenilworth. As our Site Manager, you will be responsible for overseeing the day-to-day operations of a construction site, ensuring projects are completed on time, within budget, and to the required quality standards. The Site Manager will manage teams, coordinate resources, enforce health and safety regulations, and liaise with contractors, suppliers, partners and customers. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A proven background in new build housing site management Proven ability to manage projects and deliver quality work on time, within budget Able to work as part of a team as well as autonomously Able to demonstrate a thorough understanding of Health & Safety legislation Thorough, with strong attention to detail Strong Time management skills with an ability to prioritise Proficient in MS Office programmes; particularly Word and Outlook Ability to build productive stakeholder relationships Ability to communicate well with individuals at all levels Strong leadership skills with an ability to mentor and develop others More about the Site Manager role Oversee site operations to ensure adherence to specifications, timelines, and budgets. Ensure compliance with health, safety, and environmental regulations, promoting a safety culture. Direct labour, equipment, and resources to achieve project completion on time and within budget. Monitor project progress, addressing delays, risks, or issues promptly. Conduct regular site inspections to assess quality, safety, and progress. Coordinate with the Buying and Surveying teams to ensure timely procurement of materials and services. Manage site teams, monitor performance, and implement corrective actions as needed. Attend weekly meetings with the site sales executive. Ensure permits and inspections are in place before and during the project. Conduct site inductions for new personnel and subcontractors on health and safety procedures. Maintain accurate records of site activities and project documentation. Support site logistics to ensure proper material storage and availability. Oversee project closeout, ensuring all tasks are completed and documentation submitted. Ensure compliance with safety policies and regulations. Develop and lead staff to maintain high morale and performance. Support training and development of team members. Ensure 100% compliance with NHBC standards and building regulations. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-KM1 TPBN1_UKTJ

Service Manager £60,000 + 15% bonus + car allowance + excellent wider benefits Exciting opportunity that will see you responsible for the overall Service department of a specialist machinery manufacturer. Hybrid working opportunity within a highly reputable market leader. Very little travelling away in general. Mostly strategic and customer driven job role with the occasional hands-on element to support the business throughout busy periods. Would suit someone from a machine tool / special purpose machinery background given the product overlap. We are working with an established engineering manufacturer to recruit a Machine Tool Service Manager to lead and schedule a small team of Service Engineers. The focus is to ensure effective technical support, servicing, maintenance and repair of customers plant and equipment, which may include elements of installation, modifications and commissioning. The role is mostly Warwick / home based (around 80% of the time) with some site visits to customers and the occasional need to help with hands on servicing activities during busy periods. We can look at candidates from a Multiskilled background, but a solid understanding of electrical engineering is needed from a technical stance. The machinery is used within automated environments (PLC elements) and has similarities to machine tools. Proven management / supervisory experience within a similar function is needed. Salary Guideline: £60,000 per annum + 15% bonus + car allowance + excellent wider bens package. Hybrid working - typically 2 days per week at the Warwick site. The Service Manager - Machine Tool job will involve: Manage daily operations of the Service Department including scheduling, job reviews, technical support and training coordination for field service engineers and office staff. Lead the Parts aspect ensuring efficient and timely parts availability for high-value capital equipment. Build and maintain strong relationships with customers and suppliers, ensuring clear communication and high service standards throughout the equipment lifecycle. Visit customer sites to support the service and sales teams as required, occasionally stepping in to a hands on role where additional support is needed. Drive growth in aftermarket revenue through service contracts, upgrades, retrofit opportunities and spare parts. Work closely with the sales team to ensure a full perspective on customer needs and successful completions of projects. Provide expert technical support to engineers and customers via phone, email and digital platforms, addressing complex service and repair issues. Oversee warranty claims management, ensuring accuracy and compliance with manufacturer standards and documentation. This Service Manager - Machine Tool job will suit: Experience managing service and parts operations in capital equipment or industrial machinery sectors. Strong technical knowledge of high specification capital equipment, machinery, or related mechanical and electrical systems. Excellent leadership skills with the ability to manage, support and motivate a skilled team of engineers. Flexible in nature, happy to remain hands on where needed to ensure targets are delivered. The Service Manager - Machine Tool jobs working environment, opportunities and rewards: P art of a global engineering group with strong growth and stability. Opportunity to learn and work with specialist equipment within a growing sector. Fantastic product training and development will be given. Excellent wider benefits package and very little staying away. This job is commutable from Warwick, Coventry, Northampton, Birmingham, West Midlands and the surrounding areas. To apply please contact Joe Parker atEuro Projects Recruitment Ltd. Visit the Euro Projects Recruitment website to search our latest permanent, contract and interim vacancies. Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful. We thank you for taking the time to apply. This job is posted by Euro Projects Recruitment, a recruitment consultancy specialising in engineering and manufacturing appointments from tool room to boardroom. We combine over 100 years of technical knowledge and recruitment expertise to introduce the best candidates to the best companies. We are passionate about your future and persistent in our efforts to secure you the right job. Reference:JP-SMW TPBN1_UKTJ

Job Introduction We are currently recruiting for a Car Sales Executive to join our Volvo Dealership in Leamington-Spa. The working hours are Monday to Saturday, with a day off in the week and working Sundays on a rota basis (8.30 to 6pm Monday to Friday, 9am to 5pm on Saturdays and 10am to 4pm on Sundays). Benefits include use of a company car and an OTE of £53,650. Role and Responsibilities As a Sales Executive with Listers youll make sure that every customer feels unique by understanding exactly where and how our vehicles fit into their life. Its all about matching the person to the right car and ensuring they have the features and add-ons to suit.From financing to contracts, youll aim for total customer satisfaction right through the process. You will build trust, communicate effectively and exceed our customer's expectations through qualification and creating an effective first impression. Maximising opportunities through prospecting, following-up calls, in-bound telephone enquiries, walk in prospects and internet enquiries. Maximising profit by achieving the monthly KPI's for unit sales, profit per unit, finance penetration and add-on products. Adhering to the Company's FCA and data protection obligations by accurately collecting all customer contact and vehicle data, in order to maximise the quality and content of the customer database. About you This may suit someone who has previously worked as a car sales executive, retail manager or sales manager. Ultimately you will be able to demonstrate an ability and record of achieving and exceeding targets. The ability to quickly establish and build rapport with our customers. Hold the potential to forge a successful career in the industry. You will hold a valid UK drivers licence. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. What we offer 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank. TPBN1_UKTJ

At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Head of Bidding, the Senior Bid Manager will lead large and complex bids within our Rail division, coordinating and managing multi-disciplinary bid teams (consisting of SME's, Bid Writers and Commercial Leads) to develop compelling written and financial submissions, whilst supporting Business Development Managers in the development of price-to-win This is a hybrid working role, with a requirement to be in our Warwick HQ one day per week. What you'll do: Work closely with the Sales team, Subject Matter Experts and Technical and Commercial leads within Telent to develop compelling written and financial responses. The end to end management & production of timely, high quality and ultimately successful bids in keeping with Telent's bid procedures. This will include: developing bid winning strategies in partnership with the opportunity owner & business heads producing material from Go/No Go stage through to deal review, bid submission & win / loss reviews post bid submission support including coordinating responses to clarification questions and supporting customer presentations Provide constructive challenge when things stand in the way of good customer service or process improvement. Promote and lead improvements in the quality of bids and proposals, ensuring that best practice approaches to developing and producing bids and proposals are always pursued. Monitor the costs being incurred by the business throughout the bid process, eliminating non-value-add activities from own bids Share own lessons learnt with the rest of the bid team. Who you are: You are an experienced Bid Manager with proven success leading end-to-end bids, ideally within the rail sector or similar complex industries. Skilled at coordinating subject matter experts and commercial teams, you bring strong cost modelling experience and a sharp eye for compliance and governance. Key Requirements: Strong project management and organisational skills. Financially astute with ability to create & interpret financial reports and models. Demonstrable experience of winning as part of high performing and efficient Bid team. Proven experience of leading & delivering high and medium-value bids, ideally in a services or solutions environment. A proven ability to write and 'Red Review' answers to tender questions to a winning standard. ITT Quality response writing skills. ITT Cost response financial skills. A degree in Law / Business / Marketing (or similar) is desirable What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Car Allowance 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. #LI-Hybrid #TJ-Hybrid About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed TPBN1_UKTJ

Senior Parts Sales Advisor This is a rare opportunity to join a well-established, values-led engineering and manufacturing business with a long heritage, strong investment in people, and a genuine commitment to quality and innovation. Sitting at the heart of the Central Parts function, this role offers a blend of technical expertise, customer interaction, and operational influence. Youll be a key technical authority within the parts team, trusted to support complex queries, manage engineering changes, and ensure aftermarket parts data is accurate, robust, and future-proof. If you enjoy being the go-to expert, influencing how parts operations run, and working closely with engineering and technical teams - this role will absolutely appeal. The Role As Senior Parts Sales Advisor, you will support the Assistant Parts Manager in the smooth running of the Central Parts Department while acting as a key technical and customer-facing specialist. The role is predominantly telephone and email based, working closely with customers, internal teams, and third-party data partners. You will play a vital role in the management of parts data, electronic parts catalogues, and engineering changes, ensuring customers receive the right part, first time. Key Responsibilities Act as first point of contact for complex and escalated customer parts enquiries Support customers in accurately identifying the correct parts via phone and email Assist the wider parts team with technical parts identification and problem-solving Prepare and issue customer quotations in a timely and professional manner Promote the sale of genuine OE parts and advise on best-fit solutions Identify and analyse parts failure trends and recurring technical issues Create, maintain, and publish technical Parts Bulletins Act as the main liaison with the 3PL parts data team for EPC and master data queries Manage vehicle Bills of Materials (BOMs) within the Electronic Parts Catalogue Oversee and implement Engineering Product Change Notices into the aftermarket operation Review, improve, and maintain the accuracy of EPC illustrations and parts data Work closely with in-house engineering and technical teams to resolve part-related issues What Youll Be Accountable For Delivering consistently high levels of customer service Ensuring accurate parts identification using approved data sources Resolving customer and internal escalations promptly and professionally Building strong, professional customer relationships over the telephone Maintaining accurate parts master data, including supersessions Sharing knowledge and supporting colleagues within the parts team Collaborating closely with engineering, technical, and data teams What Were Looking For A strong technical background within parts, aftermarket, or engineering environments Proven experience in parts identification and customer-facing support Confidence handling complex queries and acting as a technical authority Excellent communication skills with a professional, customer-focused approach Strong attention to detail and a methodical approach to data accuracy A collaborative team player who enjoys sharing knowledge Whats on Offer 25 days holiday + 8 bank holidays 5% employer pension contribution Death in Service benefit (5x basic salary) Health Shield medical cash plan Company sick pay scheme Employee Assistance Programme (EAP) Bike to Work scheme Ongoing training and development Long-term career opportunity within a stable, values-driven organisation Values-Led Culture This organisation operates with family values at its core and places real emphasis on integrity, quality, customer focus, and sustainability. Employees are trusted, supported, and encouraged to contribute ideas and improvements. TPBN1_UKTJ

Allen Motor Group are currently looking to employ a Sales Advisor to join our Ford dealership in Warwick. This role is all about loving our customers youll be managing and assisting with both face to face and digital enquires to make sure that they drive away in the right product. As a Sales Advisor youll have some key tasks and activities within your area of responsibility: Handing of inbound and outbound enquiries via email/telephone and digitally Meeting personal and team-based sales targets Guiding customers through the whole purchase process, advising on extended warranty, accessories, and financial products Adhering to industry rules and regulations regarding the sale of financial products and insurance This position is offered on a 5-day, 42 hour working week , with a £22,770 basic salary + uncapped commission, bonus and company car, reporting to the Sales Manager. The job does involve sales targets, achieving these targets in the right way for our customers meant that our average Sales Advisor earned £46,000 last year! Do I need experience? No! Whilst we welcome applications from experienced automotive sales advisors, we understand that everyone started without experience, so we relish applications from people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are: A passion for providing amazing customer service Great selling and influencing skills A talent for communication A full UK driving licence An appreciation of the importance of the sales process Whats in it for you? In addition to a highly attractive basic salary, uncapped commission, and bonus scheme we also offer a range of other benefits including: Company car 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service Fantastic discounts on MOTs, services and parts Life assurance benefit, at no cost to yourself Retailer discount portal with discounts from some of the UKs biggest retailers Up to £1,000 refer a friend scheme Full training and support to develop and progress your career with Allen Motor Group High achiever related prizes/experiences At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. If you would like to be considered for this opportunity, please do apply now TPBN1_UKTJ

Resource Planner Contract: 12 months fixed term contract - 40hrs p/w Location: Warwick About the role: As an Operations Support - Resource Planner you will be responsible for maximising the utilisation of the Baxi Customer Support Field Engineer Workforce daily. We are looking for the right person capable of bringing the right decision at the right time to ensure premium customer experience is delivered. The focus of the role is to ensure that we attend to our customers requirements in accordance with relevant SLAs and adhere to commitments that are made. The team is integral to the Service Operation, therefore having the ability to work as part of a wider team is crucial. You will be the first point of contact to our Engineers, Field & Contact Centre Team Managers for support on jobs and provide support for other areas of the business where required. Shift Pattern: Shift patterns scheduled in advance rotating over the following: Mon-Fri, 08:00-17:00 Saturdays 08:30-14:00 (1 in 3) *On weeks working Saturdays, shifts will be adjusted to meet 40hrs. During seasonal periods shift patterns can change however you would be informed in advance of this Who will you be working with? The Resource Planner / Scheduler you will report into the Resource Planning Manager. The role requires the ability to communicate professionally and compassionately with both internal and external customers. There is a need to be able to deal with dissatisfied customer queries, providing resolutions and investigation with excellent customer service due to circumstances that may arise. What will you be doing? Planning the field workforce schedule is done using a state-of-the-art system. Therefore, manual input should be minimal. To ensure the system works optimally it is key to be able to articulate if the system is failing to plan correctly in certain situations to ensure the system can be adapted accordingly. On a daily basis youll be responsible for: Be proactive in Same Day planning ensuring optimal utilisation of resources and the maximization of the Engineers shifts and supporting of Baxis service level agreements. Communicate with customers as quickly as practicably possible should a situation arise where we are unable to adhere to the commitment already made. Work with Field Team Managers to ensure engineers workload is efficient and accurate to support first time fix. Ordering parts from internal and external whilst keeping the customer updated. Jeopardy Management by ensuring that we monitor jobs that are falling into jeopardy of being completed and prioritising work across the area to ensure we meet all our agreed commitments. Export Engineer workloads to ensure high utilisation and minimal travel where possible. About you: We want to make sure youre set up for success in our mission. To be successful in your application youll need to: You will need to be able to demonstrate knowledge and experience of Scheduling and Planning applications/systems. The role requires someone to be solution focused to any issues that arise. You demonstrate everyday a can do attitude and a willingness to support any task or person in need. You are a complete finisher in all your responsibilities and stay focused on the end goal/company strategy. As a Resource Planner you will be a confident and a forward-thinking person with the ability to multitask whilst our calm under pressure in this fast-paced environment. As a Resource Planner you will take ownership of recommending improvements and finding new ways of working within your team. Excellent PC skills, knowledge of Windows, Microsoft Word and Excel. What we offer: Hybrid style working pattern Our package is made up of basic salary plus a variable incentive. We offer up to 25 days holidays in addition to the standard UK bank holidays, and we also offer the option to buy extra holidays, income protection, a contributory pension, maternity, paternity sick pay schemes, staff discounts and more. TPBN1_UKTJ

Job Introduction We are currently recruiting for a Car Sales Executive to join our Volvo Dealership in Leamington-Spa. The working hours are Monday to Saturday, with a day off in the week and working Sundays on a rota basis (8.30 to 6pm Monday to Friday, 9am to 5pm on Saturdays and 10am to 4pm on Sundays). Benefits include use of a company car and an OTE of £53,650. Role and Responsibilities As a Sales Executive with Listers youll make sure that every customer feels unique by understanding exactly where and how our vehicles fit into their life. Its all about matching the person to the right car and ensuring they have the features and add-ons to suit.From financing to contracts, youll aim for total customer satisfaction right through the process. You will build trust, communicate effectively and exceed our customer's expectations through qualification and creating an effective first impression. Maximising opportunities through prospecting, following-up calls, in-bound telephone enquiries, walk in prospects and internet enquiries. Maximising profit by achieving the monthly KPI's for unit sales, profit per unit, finance penetration and add-on products. Adhering to the Company's FCA and data protection obligations by accurately collecting all customer contact and vehicle data, in order to maximise the quality and content of the customer database. About you This may suit someone who has previously worked as a car sales executive, retail manager or sales manager. Ultimately you will be able to demonstrate an ability and record of achieving and exceeding targets. The ability to quickly establish and build rapport with our customers. Hold the potential to forge a successful career in the industry. You will hold a valid UK drivers licence. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. What we offer 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank. TPBN1_UKTJ

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