Trabajos helpdesk support en ManchesterCrear alertas

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£30K) upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps.Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £24K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. You will be starting on a salary between £24K-£30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords:IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.

About Greater Manchester Academies Trust: Greater Manchester Academies Trust (GMAT) is a multi-academy Trust which currently provides nursery, primary and secondary education in North Manchester, at the Manchester Communication Academy (MCA) and Manchester Communication Primary Academy (MCPA). We also provide associate leadership and management support to Collyhurst Nursery, a Local Authority maintained nursery and Children’s Centres. About the role: The IT Helpdesk Technician Apprentice’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. The team supports, maintains and develops GMAT’s (Greater Manchester Academy Trust) IT support function including all desktop and laptop support. Responsibilities: • Resolve assigned IT helpdesk calls, • Assist with all channels of communication into the helpdesk (phone, email, web portal), • To ensure that accurate, up-to-date information is maintained on all support ticket and the customer is informed on progress at regular intervals, • Provide cover for the helpdesk between the hours of 7.30am to 5pm, • Attend relevant meetings as required, • Build a good rapport with all helpdesk customers, • Perform hands-on fixes at desktop level, including installing and upgrading software, installing hardware and configuring systems and applications, • Service desk experience (although not essential), • High level of customer service and interpersonal skills, • Experience of working to tight deadlines, • Windows operating systems (10, 11), • Office, • Office 365, • Google apps, • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week. Benefits • Wellbeing session, • Holidays and flexi-day, • Cycle to work scheme, • Car scheme, • Christmas payroll saving scheme, • Employee assistance programme, • Free on site gym, • Free on site parking, • Electric vehicle charging points, • Weekly CPD opportunities, • Staff only canteen, • Westfield health 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (£26K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£26-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £26K-35K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you up to 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

IT Service Desk Technician - 1st Line - Manchester Service Desk Analyst / 1st Line IT Support Analyst with strong experience in an IT helpdesk or support role is required by a company in Manchester. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: • 6+ months experience in a similar 1st line IT support role., • Experience in a commercial customer facing role (e.g. a call centre) with a degree in computing and evidence of a proactive interest in IT support will also be considered., • Working with helpdesk software, MS Office 365 & Windows 11, • Excellent understanding of various systems and a passion for learning about new and upcoming technology and software, • Ability to find solutions and assist staff at all levels, • Excellent communication and interpersonal skills, • Ability to prioritise tasks and deliver on deadlines, • Enthusiastic, hardworking and a team player Job Role Responsibilities: • Friendly and supportive helpdesk / telephone support for hardware and software issues., • Building and deploying laptop clones, • Installing basic laptop components, • Provide basic Microsoft Office 365 support, • Escalate and manage more complex 2nd and 3rd-line support tickets, • Carry out basic Active Directory tasks, • Able to support users remotely and on-premises, • Create user profiles, • Roll out software centrally and manually, • Offer user laptop health checks, • Managing all tasks via the helpdesk system, • Review ticket trends with the line manager, • Support team and firm with ad-hoc IT tasks My client is a professional services company. They are looking for the right candidate to grow into this role and progress into a 2nd line role in the future. They are looking to pay a starting salary of £25,000 - £30,000 + benefits. To apply press apply now or send your CV to faye . landells @ circlerecruitment . com Keywords - Service Desk / Helpdesk / IT Support / 1st Line / Manchester Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (30K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£30-£25K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £30K-25K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

• IT Support Technician, • Manchester - 5 days a week on-site, • 3 month contract Key Responsibilities: • Act as the first point of contact for IT-related queries via phone, email, and ticketing system., • Diagnose and resolve hardware, software, and network issues., • Support Windows 10/11 environments, • Maintain accurate documentation of support requests and resolutions., • Previous experience in a 1st Line Support or Desktop Support role., • Strong troubleshooting skills across hardware, software, and networking., • Experience with PC builds and deployments., • Familiarity with Windows OS, and basic networking concepts., • Excellent communication and customer service skills., • Ability to work independently and manage time effectively.

1st/2nd Line IT Support - Manchester Location: Manchester – On-site, 5 days per week We are seeking an experienced 1st/2nd Line IT Support Engineer to join our client-side IT team. This is a hands-on role, providing support to end-users across hardware, software, and network issues. You will work in-office 5 days a week, with excellent opportunities for career progression and training in both cloud and on-premise technologies. Key Responsibilities: • Provide 1st and 2nd line support to end users, both remotely and on-site., • Manage and resolve hardware, software, and network issues., • Support Office 365, Exchange, and on-premise systems., • Respond to and resolve tickets using the company’s helpdesk system., • Install, configure, and maintain IT equipment., • Escalate complex issues to senior engineers as required., • Maintain excellent communication with users, keeping them informed throughout the support process. Skills & Experience:, • Proven experience in a 1st/2nd line IT support or helpdesk role., • Strong troubleshooting skills and ability to resolve issues efficiently., • Experience with Office 365, Exchange, and on-premise environments., • Confident with hardware installation, maintenance, and problem resolution., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a team. Benefits:, • Excellent career progression and training opportunities, • Good holiday entitlement Interested? Please Click Apply Now! 1st/2nd Line IT Support - Manchester

Job Title: Finance Assistant (Temporary - 5 Months) Salary: Up to £36,000 (pro‑rated) Location: Hale, Manchester Start Date: Immediate Reporting to: Head of Finance Main Purpose of Job: This is a temporary 5‑month position, starting immediately, supporting the central finance function across multiple academies and business units role includes leading finance support for a designated training/learning institute, ensuring the delivery of accurate and high‑quality financial reporting to senior management and governance groups. The postholder will be line‑managed by the Group Finance Manager, who will provide day‑to‑day guidance and support. Key Responsibilities • Complete monthly accounting processes, including management accounts, for the designated training/learning institute., • Process purchase requisitions and orders for assigned schools/business units using the organisation's procurement module., • Act as the lead contact for purchase order and procurement‑system queries., • Provide technical support to finance colleagues and liaise with the system helpdesk and IT support where required., • Deliver training and provide assistance to users of the procurement system across the central hub., • Manage income for school trips and activities, including online payment platforms and addressing staff/parent queries., • Support accounts payable: process invoices, reconcile credit card transactions, and arrange supplier payments., • Assist with accounts receivable and income processing for assigned schools/business units., • Support posting bank transactions into the finance system and producing monthly bank reconciliations., • Ensure full compliance with all finance policies and procedures outlined in the Financial Manual., • Work closely with the Senior Finance Officer to maintain efficient daily financial operations., • Undertake any other reasonable duties as assigned by the Finance Manager or Chief Finance Officer. General Responsibilities (All Employees) • Produce high‑quality documentation consistent with organisational standards., • Comply with safeguarding, child protection, health and safety, security, confidentiality, and data protection policies., • Participate in required training and development activities., • Engage fully in the performance management process., • Support and assist in the training and development of staff where appropriate., • Promote the role and the wider organisation both internally and externally., • Represent the organisation at relevant events when required., • Support and uphold organisational ethos and values., • Undertake any additional duties within the general scope of the post as required by senior leadership. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

Customer Service Manager - premium fashion brand - email/social media/Zendesk Head Office (On-site) 4 days head office in Manchester/ 1 day wfh . Our client are a premium direct-to-consumer online fashion brand, defined by quality, craftsmanship, and a strong connection to their community. Their customers are at the heart of everything they do, and they pride ourselves on delivering a seamless, elevated experience across every touchpoint. They are looking to recruit a passionate and strategically minded Customer Service Manager to lead their customer-facing team and act as a critical bridge between their customers and the wider business. The successful candidate will have experience working for a successful E-commerce online fashion brand withy experience with Zendesk/ Freshdesk and provided the highest levels of customer service. This is a pivotal role for the brand and you will be the voice of their customers internally, ensuring their needs, desires, and experiences continually shape how they operate, grow, and evolve. You will manage a high-performing support team, oversee the resolution of customer tickets, and champion a customer-first culture across every touchpoint of their brand journey The role Reporting to the Head of Operations 1. Team Management & Support Operation • Lead, mentor, and develop a team of customer service representatives, fostering a positive and motivated team culture., • Oversee the end-to-end management of customer support tickets, ensuring timely, accurate, and brand-appropriate responses., • Define and uphold clear SLAs for ticket resolution times and quality standards., • Monitor team performance through KPIs and metrics, providing regular coaching and performance reviews., • Implement and maintain effective ticketing workflows and processes to ensure operational efficiency., • Escalate complex or sensitive issues appropriately and act as final point of resolution for escalated cases. 2. Customer Insights & Business Intelligence • Act as the primary conduit between customers and the brand — capturing, analysing, and communicating customer needs, feedback, and emerging trends., • Regularly compile and present insight reports to key Directors and Heads of Departments including Product, Brand, Marketing, and Ecommerce., • Identify recurring pain points, complaints, and requests and translate these into actionable recommendations for the business., • Develop and maintain feedback loops and mechanisms (surveys, post-purchase follow-ups, review analysis) to gather qualitative and quantitative customer data. Collaborate with the buying, design, and marketing teams to ensure customer preferences influence product and campaign decisions. 3. Customer Journey & Experience Optimisation • Take ownership of the end-to-end customer journey, identifying friction points and opportunities to enhance every touchpoint — from browsing to post-purchase., • Proactively map and review the customer journey on an ongoing basis, making recommendations for continuous improvement., • Partner with eCommerce, logistics, and marketing teams to deliver a seamless, premium brand experience that reflects brands identity and culture., • Lead initiatives to improve customer retention, satisfaction scores and lifetime value., • Stay up to date with industry trends, competitor practices, and emerging customer experience technologies and best practices., • Champion a culture of customer-centricity across the organisation, ensuring all departments understand and prioritise the customer perspective. SKILLS & EXPERIENCE Essential • 3–5+ years of experience in a customer service management role, ideally within fashion, retail, or eCommerce., • Proven track record of managing and developing a customer service team., • Experience working with helpdesk/ticketing platforms (e.g. Zendesk, Gorgias, Freshdesk)., • Strong analytical skills with the ability to interpret customer data and translate insights into strategic recommendations., • Excellent written and verbal communication skills with a polished, brand-appropriate tone., • Demonstrated experience mapping and improving customer journeys., • Highly organised with strong project management and prioritisation abilities., • Passion for fashion and a genuine understanding of the fashion consumer mindset., • Familiarity with CRM platforms and customer lifecycle management., • Understanding of social media as a customer service channel. WHAT WE OFFER • A creative, fast-paced environment at the heart of a growing fashion brand., • Genuine influence — your insights will directly shape product, strategy, and brand decisions., • Competitive salary and Uncapped ‘Win Together Lose Together’ Bonus Policy., • Generous staff discount on all collections., • Career development opportunities within one of the UKs fastest growing business., • A collaborative culture that values customer empathy and innovation., • Flexitime Hours, • 1 Day Per week Working from Home, • Health Care 25 days holidays + bank holidays

There’s a permanent opportunity for you here as a Mobile Multiskilled Technician to join one of our new aviation maintenance contracts This role will be covering sites across the whole of the North of the UK and includes the following airports: Manchester, East Midlands, Humberside, Leeds, Liverpool, Birmingham, Newcastle, Glasgow and Edinburgh The Role: Responsible for assisting in undertaking planned and reactive maintenance tasks and ensuring that the facilities provide a safe and secure environment that enables the client’s staff to concentrate on their business activities with minimum disruption. You will be an integral part of the site maintenance team in ensuring that the Swissport facilities/properties run smoothly and are successful in supporting business activities and for providing a professional service for our client. • To proactively manage Health and Safety, • Participate in Health & Safety Codes of Safe Working and other Environmental issues to ensure total compliance with both Swissport and Dalkia Health, Safety and Environmental Policy. Report any omissions or risks that might compromise a Safe Working Environment, • Receive electronically PPM instructions from the Aurora system and undertake all maintenance tasks in accordance with these instructions., • Ensure all maintenance consumables are available and arrange replenishment of all items to ensure agreed stock levels are established., • Complete all electronic and paper records such that an accurate Site Logbook record of all works remains on site for the Client’s information and approval., • Be able to undertake any diagnostic analysis that the whole system may require., • Undertake a visual condition inspection of all installed equipment and submit a written report of any items that appear to jeopardise any aspects of reliability., • Enter dialogue with the Client’s representative to ensure there are no outstanding issues and also to ensure the overall quality of service delivery., • Carry out general maintenance and good housekeeping practices and plant room cleaning to ensure that the life expectancy of all installed equipment is maximized., • If appropriate report on the performance of any sub-contracted works., • Attend to all reasonable emergency call-out requests as speedily as possible and maintain good communications with the Client with the progress of all outstanding works., • Make recommendations to the Technical Supervisor on matters concerning continuous improvement and “adding value” that may improve the productivity, costs, quality of service delivery etc. of all work for which the Company has a responsibility., • Mentor/Develop and support Apprentices which may include being shadowed continually. To pass on works experience and knowledge and to assist in apprenticeship requirements including college tasks., • Complete all Dalkia maintenance tasks as generated by Dalkia Helpdesk, • Complete as and when necessary, any breakdowns., • Ensure plant areas Dalkia are responsible for are always clean and tidy., • Respond to client’s requests promptly., • Maintain all site records and logbooks., • Look for ways to continually enhance the operation of the site., • Always adhere to Airport security requitements and safety policies Hours of Work • 8am-5pm, Monday – Friday, • 1 in 5 call out paid at an additional cost Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Experience • Clean Driving Licence, • Level 3 NVQ in Electrical Engineering, • 18TH Edition, • Basic Mechanical Knowledge, • Basic knowledge in A/C Systems, • Basic I.T skills as tablet will be supplied for Health and Safety reporting, Timesheets PPM’s, and Reactive works, • Role in similar position preferred., • Good communication skills, • Attention to detail, • Ability to work well without supervision, • Highly motivated, • Qualification in Health and Safety (IOSH or similar) if possible. We’re committed to treating all our job applicants fairly and with respect. If you need adjustments, we're happy to discuss that with you. Please contact our talent acquisition team in confidence. #INDDF1

We’re hiring for an IT Engineer to join a growing engineering and manufacturing business based in Salford.\nIn this role, you’ll take ownership of IT infrastructure, systems, and support, acting as a key technical lead across multiple sites while ensuring systems remain secure, reliable, and scalable.\nWhat’s on offer?\n * £45,000 - £50,000 p/a\n * Mon – Fri | 8am – 4:30pm\n * 25 days holiday\n * Pension scheme\n * Permanent role within a growing engineering environment\n * Opportunity to lead and improve a key operational function\nWhat will you be doing as an IT Engineer?\n * Leading and supporting the IT helpdesk and support function\n * Acting as the escalation point for 2nd and 3rd line support issues\n * Managing and maintaining servers, networks, cloud systems and backups\n * Supporting and developing Microsoft environments (M365, Active Directory, Windows Server)\n * Overseeing network infrastructure (LAN, WAN, Wi-Fi, switching)\n * Implementing and maintaining cyber security controls and system monitoring\n * Supporting disaster recovery, patching and system resilience\n * Leading IT projects, improvements and technical upgrades\n * Creating and maintaining IT documentation and best practice processes\n * Mentoring junior IT staff and supporting team development\nWhat will you need?\n * Proven experience in a Senior IT Engineer, Infrastructure Engineer or IT Support Lead role\n * Strong background in IT infrastructure, networks and cloud systems\n * Experience providing 2nd and 3rd line support\n * Knowledge of Microsoft technologies (M365, Active Directory, Windows Server)\n * Understanding of cyber security best practices\n * Ability to lead technical projects\nInterested?\nApply today or speak with Caitlin at KPJ Group for more information between 9:00am – 5:00pm Monday – Friday.\nKPJ Group are a specialist Recruitment Consultancy with more than 50 years of experience delivering staffing solutions. We treat each application with a high degree of care however due to the high volume of applications are sometimes unable to contact all individuals. If you do not hear from us within 5 days of submitting your application, please assume that unfortunately you have not been shortlisted

AV Installation Engineer - Digital Signage & Audio Visual\n Location: Manchester (UK-Wide Travel Required)\n Salary: £32,000 - £35,000 + Fully Expensed Travel\n Job Type: Permanent | Full-Time\n\nJoin a Leading Digital Signage & AV Specialist\n\nAn award-winning digital signage and audio-visual consultancy with over 25 years of industry expertise is expanding its engineering team.\n\nWorking with major UK brands across retail, corporate, hospitality and public spaces, this company delivers high-quality AV and digital signage solutions from design through to installation, commissioning and ongoing support.\n\nDue to continued growth and an increasing project pipeline, they are now looking to hire a hands-on AV Installation Engineer to join their experienced team. This is a fantastic opportunity for an engineer who enjoys working on varied nationwide projects, travelling across the UK, and installing cutting-edge AV technology in high-profile environments.\n\nThe Role\n\nAs an Installation Engineer, you will be responsible for delivering digital signage and AV installations at customer sites throughout the UK.\n\nYou will typically work as part of a two-person engineering team, supported by experienced Project Managers and an in-house technical helpdesk, ensuring every project is delivered to a high standard.\n\nThis role involves regular UK travel and overnight stays, all of which are fully expensed by the company. Every project is different, meaning you will gain exposure to a wide range of technologies and environments. \n\nKey Responsibilities\n\nInstallation and commissioning of digital signage and AV hardware\nMounting and installing large-format digital displays and communications systems\nTesting systems to ensure equipment operates correctly and meets specification\nCarrying out fault finding during installation and commissioning\nSupporting additional AV installation and service tasks when required\nWorking closely with Project Managers and fellow engineers to meet project deadlines\nCompleting installation reports and commissioning documentation\nEnsuring all work is carried out safely and professionally on-siteWhat We're Looking For\n\nMinimum 3 years' experience in an AV installation or similar engineering role\nExperience using power tools and carrying out physical installations\nComfortable handling and installing large digital displays\nStrong attention to detail and organisational skills\nGood IT and documentation skills\nProfessional and confident when interacting with customers\nA positive, proactive approach and willingness to learn\nAbility to work both independently and as part of a teamDesirable (Not Essential)\n\nFull UK Driving Licence\nCSCS Card\nPASMA Certification\nIPAF CertificationWhat's On Offer\n\n£32,000 - £35,000 salary depending on experience\nFully expensed UK travel, accommodation and subsistence\nBranded company clothing and equipment provided\nOpportunity to work on high-profile AV and digital signage projects across the UK\nSupportive team culture within a well-established and growing business\nLong-term career stability and development opportunitiesAbout the Company\n\nThis company has built a strong reputation over more than two decades for delivering high-quality digital signage and AV solutions for well-known UK brands.\n\nTheir engineers are at the heart of their success. The business prides itself on maintaining a supportive, collaborative team environment, where engineers are trusted, respected, and given the tools they need to deliver outstanding results.\n\nINDAV\n\nApply\n\nIf you're an AV Installation Engineer looking for a role that offers nationwide projects, variety, and the opportunity to work with leading brands, this could be the ideal next step in your career.\n\nPlease send your up-to-date CV to: (url removed)\n\nOr call (phone number removed) for a confidential discussion

Chiller Service Engineer\n\nLocation: Manchester (field-based across the North West)\n Salary: £40,000 - £52,000 DOE\n Benefits: Company van, fuel card, overtime, call-out, pension, 25 days holiday + bank holidays\n Contract: Permanent, Full-Time\n\nA leading building services and facilities management contractor is seeking an experienced Chiller Service Engineer to support a portfolio of commercial and industrial clients across Manchester and the wider North West region.\n\nThis is a long-term, stable opportunity offering manufacturer-backed training, exposure to large commercial plant, and clear progression for engineers specialising in chillers and cooling systems.\n\nRole Responsibilities\n\nPlanned preventative maintenance (PPM) and reactive repair works on chiller systems\n\nFault diagnosis on electrical, mechanical, and refrigeration components\n\nServicing, maintenance, and repair of:\n\nAir-cooled and water-cooled chillers\n\nScroll, screw, and centrifugal compressors\n\nProcess cooling systems\n\nClose control / precision cooling equipment\n\nAssociated pumps, valves, and controls\n\nCarrying out pressure testing, leak detection, evacuation, and refrigerant charging\n\nWorking on refrigerants including R134a, R410A, R407C, R404A (and low-GWP equivalents)\n\nCompleting service reports, F-Gas logs, and statutory compliance documentation\n\nLiaising with clients, site contacts, and helpdesk teams\n\nEnsuring all works are carried out in line with:\n\nF-Gas regulations\n\nHealth & Safety legislation\n\nCompany and site procedures\n\nParticipation in an on-call rota (typically 1 in 6 / 1 in 8)\n\nCandidate Profile\n\nEssential:\n\nMinimum 3+ years' experience as a Chiller Engineer or HVAC Engineer with strong chiller exposure\n\nF-Gas Category 1\n\nProven fault-finding capability on commercial chiller systems\n\nGood working knowledge of electrical and mechanical components\n\nFull UK driving licence\n\nComfortable working independently in a field-based role\n\nDesirable:\n\nNVQ Level 2/3 or City & Guilds in Refrigeration & Air Conditioning\n\nManufacturer training (e.g. Carrier, Trane, Daikin, York, Mitsubishi)\n\nInterested?\n\nIf you believe you have the skills and experience to excel in this role, apply today.\n\nAlecto Recruitment Limited is acting as an employment business for this vacancy. We thank all applicants for their interest but only those shortlisted will be contacted.\n\nINDAV\n\nKeywords:\n Chiller Engineer Manchester, Chiller Service Engineer North West, Commercial Chiller Engineer, Industrial Chiller Engineer, HVAC Chiller Engineer, Process Cooling Engineer, Refrigeration Engineer Manchester, Cooling Systems Engineer

Role: CCTV Engineer\n Location: Chester and surrounding areas\n Hours: 8:30 AM - 5:00 PM (Flexible)\n Salary: £36,000 - £40,000 (DOE) + Vehicle (Negotiable for the right candidate)\n\nAbout the Role for CCTV Engineer:\n\nWe are seeking an experienced CCTV Field Engineer to handle fault requests, perform planned preventative maintenance (PPM) and support for high-end, large-scale integrated security systems.\n\nKey Responsibilities for the role of CCTV Engineer will involve:\n\nMaintain and repair complex Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas\nManage and maintain functional and managed control rooms.\nProvide excellent customer service while working to Service Level Agreements (SLAs)\nSupport and maintain Perimeter Detection Systems.\nExecute planned preventative maintenance (PPM)\nUpdate the helpdesk on job status and outcomes.What We're Looking for the role of CCTV Engineer:\n\nExperience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems).\nStrong customer service skills.\nKnowledge of Access Control systems with Site Mustering (advantageous).\nA valid driving license.\nFlexibility with working hours when required.\nDesirable experience with: PIDs, Galaxy Alarms, Cortech, CEM Access Control, Synergy, Video Matrix Systems, IP Systems, Networks, RAID Recording, and first-line repairs on gates & barriers.Company vehicle provided!\n\nInterested in the role for CCTV Engineer? Apply now and be part of a dynamic team

HVAC Service Engineer\n\nLocation: Manchester (field-based across the North West)\n Salary: £38,000 - £48,000 DOE\n Benefits: Company van, fuel card, overtime, call-out, pension, 25 days holiday + bank holidays\n Contract: Permanent, Full-Time\n\nA leading building services and facilities management contractor is seeking an experienced HVAC Service Engineer to support a portfolio of commercial and industrial clients across Manchester and the wider North West. This is a stable, long-term opportunity offering structured training, manufacturer support, and clear progression for engineers looking to develop technically and professionally.\n\nRole Responsibilities\n\nConduct planned preventative maintenance (PPM) and reactive repair works on HVAC systems.\n\nDiagnose faults on electrical, mechanical, and refrigeration components.\n\nService and maintain:\n\nSplit & multi-split air conditioning systems\n\nVRV / VRF systems\n\nAHUs, FCUs, and ventilation systems\n\nHeat pumps and chillers (experience-dependent)\n\nCarry out pressure testing, leak detection, evacuation, and re-gassing.\n\nComplete service reports, F-Gas logs, and compliance documentation.\n\nLiaise with clients, site contacts, and helpdesk teams.\n\nEnsure all work complies with:\n\nF-Gas regulations\n\nHealth & Safety legislation\n\nCompany and site procedures\n\nParticipate in an on-call rota (typically 1 in 6 / 1 in 8).\n\nCandidate Profile\n\nEssential:\n\nMinimum 3+ years' experience as an HVAC / AC Service Engineer\n\nF-Gas Category 1\n\nStrong fault-finding skills on HVAC systems\n\nGood working knowledge of electrical and mechanical components\n\nFull UK driving licence\n\nComfortable working independently in a field-based role\n\nDesirable:\n\nNVQ Level 2/3 or City & Guilds in Refrigeration & Air Conditioning\n\nExperience with chillers, heat pumps, or commercial ventilation\n\n18th Edition (BS7671)\n\nIPAF / PASMA\n\nPrevious experience within facilities management or building services\n\nInterested?\n\nIf you believe you have the skills and experience to excel in this role, apply today.\n\nAlecto Recruitment Limited is acting as an employment business for this vacancy. We thank all applicants for their interest but only those shortlisted will be contacted.\n\nKeywords:\n Refrigeration Engineer, Refrigeration Technician, Commercial Refrigeration Engineer, Commercial Refrigeration Technician, Refrigeration Maintenance, Refrigeration Installation, Commercial Refrigeration Systems, Pack Systems

Responsibilities:\n\n * Use CAFM system as a user on site including PPM records, reactives and reporting.\n\n * Answer calls/email for the business in a timely fashion\n\n * Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned.\n\n * Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment\n\n * Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained.\n\n * Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support.\n\n * Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.\n\n * Alongside Contract Support assist with the monthly customer report.\n\n * Provide comprehensive reports relating to all jobs raised through the CAFM system.\n\n * Analysis and comprehension of reports relating to CAFM system.\n\n * Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support.\n\n * Logging hazards & customer feedback on the QHSE Management Portal\n\n * Perform any other duties or responsibilities as requested by the CM or Management Team.\n\n * Understand procedures and processes and operate them to the required standard.\n\n * Manage system as a key user on site including PPM records, reactive and reporting.\n\n * Ensure QHSE documentation is maintained and readily available using company systems.\n\n * Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA’s.\n\n * Monitoring calls received from the customer through to call completion and updating records.\n\n * Raise and assign work orders to relevant resources.\n\n * To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope and not outside of this.\n\n * Managing the supply chain and drive them to attend within required SLA’s.\n\n * Driving the engineering team to attend to all callouts within required SLA’s

We are currently working with a specialist cleaning and facilities busines who are looking to recruit a Supply Chain Coordinator based predominantly around the North West/Manchester area\n\nThe role is to deliver responsive, compliant, and high-quality services and communication to customers across the UK. As an emergency service provider, they aim to complete every task professionally, safely, and to the highest standard, consistently aiming to exceed customer expectations.\n\nJob Purpose\n\nThe Supply Chain Coordinator is a hands-on, operational role focused on coordinating the subcontractor, agency, supplier, and fleet activities. The role supports day-to-day delivery by ensuring the right resources, vehicles, and suppliers are in place to meet operational demand. Working closely with Regional Operations Managers (ROMs), National Planning, Finance, and SHEQ, the coordinator ensures smooth information flow, compliance, cost control, and service continuity across the supply chain and fleet.\n\nThis role is delivery-focused and supportive in nature, concentrating on coordination, communication, and problem-solving rather than strategic ownership.\n\nRequired Skills & Experience\n\n * Experience in a facilities management, helpdesk, or operational coordination role.\n\n * Experience working with subcontractors, agencies, or suppliers in an operational environment.\n\n * Strong coordination and organisational skills with the ability to manage multiple priorities.\n\n * Confident communicator with the ability to build effective working relationships.\n\n * Ability to follow structured processes and resolve issues quickly.\n\n * Strong attention to detail, particularly around compliance, records, and approvals.\n\n * Customer-focused with a proactive and flexible approach.\n\n * Competent in Microsoft Office (Outlook, Word, Excel) and operational systems (CAFM / Job Watch desirable).\n\n * Comfortable working varied hours, including nights or weekends if required.\n\nEducation / Qualifications:\n\n * Excellent written and verbal communication in English.\n\n * Facilities Management training or qualifications desirable.\n\n * Minimum of 3 years’ experience in FM, helpdesk, or operational support roles.\n\n * Strong IT skills with a willingness to develop further

This role is suited to a new grad with a good technical mind and one year of experience *\n\nJust in! A leading international professional services firm is seeking a Knowledge & Systems Executive to join its Research & Knowledge Services team. This is an excellent opportunity to join a collaborative and forward-thinking environment where knowledge, insight, and technology play a key role in delivering high-quality work for clients. This role will focus on the day-to-day maintenance, governance, and optimisation of the organisation’s intranet and knowledge systems, ensuring colleagues across the business can easily access accurate and up-to-date information.\n\nKey Responsibilities\n\nMaintain and update content across the organisation’s knowledge platforms and intranet systems.\n\t\nCarry out governance, reporting, and administrative tasks across research and knowledge tools.\n\t\nSupport and troubleshoot systems in collaboration with colleagues across the Knowledge team and IT.\n\t\nRespond to support requests from colleagues across the business in a professional, timely, and accurate manner.\n\t\nAssist the Research & Knowledge Services team in handling requests received through the central helpdesk.\n\t\nUtilise research, knowledge management, and current awareness tools to support internal teams.\n\nSkills & Experience\n\nStrong working knowledge of SharePoint, Microsoft Teams, and HighQ, gained through practical experience or training.\n\t\nProficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).\n\t\nExperience with Power BI, Power Apps, or audio/video editing software would be beneficial but is not essential.\n\t\nA customer-focused mindset, ideally developed in a service-oriented or internal support role.\n\t\nExcellent attention to detail with a methodical and analytical approach.\n\t\nA willingness to develop technical skills and learn new systems.\n\nTo be considered for this role, you need to be located in the UK with the necessary paperwork in place

IT System Analyst - £46k (DOE) - Remote I am seeking a proactive IT Systems Analyst with experience in Epicor BisTrack and strong SQL skills to support my client’s core business systems. This role is well suited to someone who enjoys hands-on technical work, supporting users, improving processes, and implementing smart automation solutions, including modern AI-driven tools, to enhance overall business efficiency. What you’ll do • Act as the escalation point for Bistrack and SQL-related support issues, • Resolve helpdesk queries efficiently and support day-to-day IT operations, • Use AI and automation tools to streamline processes and reduce manual work, • Develop reports, queries, and system improvements, • Train users and create simple, helpful guidance materials, • Support system integrations and data workflows across the business What you’ll bring • Hands-on experience with Epicor Bistrack, • Strong SQL capability (queries, reporting, troubleshooting), • Background in IT support/helpdesk roles, • Awareness of AI productivity tools, automation platforms, or low-code environments, • Clear communication skills and a user-focused mindset, • A desire to improve systems, processes, and efficiency Benefits • 15% bonus, • Remote, • Private Healthcare

WELCOME TO LINAKER For over 30 years, Linaker has built a reputation for delivering dependable, high-quality mechanical engineering services across a wide range of client environments. Our strength lies in keeping critical systems operationalsupporting organisations with technical precision, responsive maintenance, and long-term reliability. Founded on trust, care, and reliability, were more than a service providerwere a fully embedded partner in our clients operations. ABOUT THE ROLE As a HVAC / Gas multiskilled Engineer, you will be part of our National engineering team, responsible for delivering planned and reactive maintenance across a range of commercial and retail sites. You will ensure HVAC / Gas systems operate safely, efficiently, and in full compliance with statutory and client requirements. WHAT YOU WILL BE RESPONSIBLE FOR WITHIN YOUR SPECIFIED AREA Planned Preventative Maintenance (PPM) Carry out PPM tasks in line with SFG20, statutory requirements, and contract specifications. Maintain and service HVAC and gas plant including: Commercial gas boilers and heaters AHUs, FCUs, VRV/VRF, split systems Pumps, valves, fans, controls, and associated plant Ensure all works are completed proactively, efficiently, and to the required standard. Reactive Maintenance & Fault Finding Diagnose faults across both HVAC and gas systems, completing repairs within SLA requirements. Minimise downtime through effective troubleshooting and first-time fix focus. Escalate complex issues to the helpdesk or Contract Manager where appropriate. Compliance & Health & Safety Ensure all gas works are completed in accordance with Gas Safe regulations and current legislation. Ensure HVAC works comply with F-Gas regulations, manufacturer guidance, and company procedures. Maintain site logbooks and ensure accurate compliance documentation is completed and uploaded via the CAFM system. Work strictly in accordance with company H&S policies, RAMS, and statutory requirements. Quotations & Remedial Works Identify remedial works and produce accurate, commercially sound quotations, including: Correct parts identification Realistic labour allowances Clear scope and methodology Communication & Client Liaison Communicate professionally with clients, helpdesk, supervisors, and contract managers. Provide clear updates on works completed, defects identified, and follow-on actions required. Always act as a professional ambassador for Linaker. Asset, Van & Equipment Management Maintain van stock, tools, test equipment, and calibration devices. Ensure company assets are stored, maintained, and reported correctly. Participate in the on-call rota where applicable. WHAT WE ARE LOOKING FOR Essential Gas Qualifications NVQ Level 3 in Air Conditioning & Refrigeration / HVAC (or equivalent) F-Gas Category 1 Good electrical and mechanical fault-finding skills City & Guilds COCN1 Core Commercial Gas Safety CCN1 Core Domestic Natural Gas Safety CDGA1 Non-Domestic Natural Gas & LPG Direct Fired Heating Appliances CODNCO1 Changeover Domestic to Non-Domestic Core CIGA1 Non-Domestic Indirect Gas-Fired Heating Appliances CPA1 Combustion Performance Analysis CENWAT Domestic Central Heating/Hot Water Boilers ICPN1 Non-Domestic Pipework & Fittings TPCP1 / TPCP1A Testing & Purging ACRIB Gold Skills Card (Desirable) Understanding of F-Gas compliance and environmental regulations. Air Source Heat Pump (ASHP) or Ground Source Heat Pump (GSHP) (Preferred) Experience with larger complex sites, or critical plant systems (e.g. chillers, large AHUs, Boilers). Desirable Qualifications CKR1 Domestic Gas Cooking Appliances CCCN1 Non-Domestic Catering Appliances HTR1 Domestic Gas Fires & Wall Heaters CORT1 Radiant Plaque & Tube Heaters Legionella Awareness & Practical Training Asbestos Awareness PASMA IPAF 3a & 3b Experience 25 years experience in commercial gas maintenance. Experience within a mobile FM environment desirable. Strong diagnostic and fault-finding capability Proven commercial HVAC / Gas maintenance experience Good electrical and mechanical fault-finding skills Full UK Driving Licence Strong understanding of Health & Safety ACRIB Gold Skills Card (Desirable) Understanding of F-Gas compliance and environmental regulations. Electrical qualification or knowledge Asbestos awareness (Desirable) Experience working under the SFG20 framework for maintenance schedules. Experience with larger complex sites, or critical plant systems (e.g. chillers, large AHUs). 5 Years Industry Experience in similar position (Preferred) Air Source Heat Pump (ASHP) or Ground Source Heat Pump (GSHP) (Preferred) Take part in the on-call rota THE PACKAGE 25 Days annual leave plus bank holidays. Buy and sell holiday to suit your schedule. One paid volunteering day per year, empowering you to support causes that matter to you. Company Van for site travel. Access to our Employee assistant programme for wellbeing support. Auto enrolment in the company pension scheme. Full training by a supportive friendly team. Annual events. INTERESTED This is a fantastic opportunity to lead and develop a team of engineers in a business thats growing fast and investing in talent. If youre ready to step into a pivotal role, influence outcomes, and build something meaningful, wed love to hear from you. If you think youre a match, get in touch today EQUAL OPPORTUNITIES Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome Applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. JBRP1_UKTJ

IT Manager | Manchester | £45,000-£55,000 + Benefits Zachary Daniels are partnering with a growing UK business to recruit an experienced and forward-thinking IT Manager. This is a key leadership role, responsible for overseeing all aspects of IT operations, service delivery, and technical projects across multiple sites. You'll lead a small in-house team, manage third-party providers, and work closely with wider business functions to ensure technology supports performance, compliance, and future growth. The role combines hands-on technical work with strategic planning, with a particular focus on cloud tools, automation, and internal systems improvement. What's on Offer: £45,000-£55,000 basic salary Car allowance Performance bonus 7% employer pension contribution medical coverKey Responsibilities: Lead and manage all day-to-day IT operations and support Oversee infrastructure, networking, and system availability across UK sites Act as the key point of contact between local teams and group-level IT stakeholders Support in-house software development and internal tooling improvements Drive automation and service innovation using AI and modern collaboration tools Manage IT budgets, procurement, licensing, and supplier relationships Maintain strong security standards, disaster recovery planning and compliance Build internal documentation and improve helpdesk processes Support training, coaching,...

Facilities Assistant Permanent Full Time Leek Wootton Salary £27,204.00 - £29,859.00 Those currently eligible on the redeployment register will be given prior consideration. To support the Facilities Managers with their day-to-day activities. Monitor, measure and react to the helpdesk tasks. Maintain effective working relationships with Contractors, Suppliers and any other 3rd party services. Provide assistance, as directed by the Facilities Managers. Main Responsibilities: Act as the local point of contact/liaison for service areas, suppliers and consultants, monitor on-site day to day activities and minor works, including the safety and quality of the works of contractors, suppliers and report on activities in these areas, under the direction of the Facilities Managers. Maintain customer contact, providing a point of contact for the facilities service, provide support to the Facilities Managers. Report to the Helpdesk all required repair works, which is beyond the competence of the post holder, once directed by the Facilities Managers. Provide services across the Estate, relating to fire alarm tests, fire extinguisher checks, water hygiene and inspections. Carry out weekly and monthly statutory testing and safety checks, and any other duties within the scope of works, as directed by the Facilities Managers. Identify and report building faults via the helpdesk, where appropriate. To provide updated and timely information for the Computer Aided Facilities Management System (CAFM) so that accurate records are maintained across the Estates. Conduct DSE assessments to identify the potential health risks to DSE users and ensuring users’ workstations are set up ergonomically reducing the risk of pain, injury, and fatigue, such as repetitive strain. Provide guidance and advice to users to ensure they use their DSE correctly. Account for additional needs such as disabilities, and identify where additional expertise is required by referring on, such as assessments by Occupational Health, neurodiversity experts, etc. To arrange and coordinate movement of furniture and equipment throughout the Estate. Supply assistance for the Facilities Managers as and when directed. Undertake basic DIY across the estate as and when required. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. Special Conditions: Occasional weekend working Regular travel throughout Warwickshire Required to wear a uniform Full and clean driving license Frequent Physical Effort required: Manual handling of equipment / furniture. Completion of building fabric repair works. Unpleasant Working Conditions: Potential exposure during plumbing and drainage works. Working outside in inclement weather conditions. Person Specification: Knowledge: Essential: Educated to GCSE standard (5 A – C including English Language and Maths) Competent in the use of IT, including Microsoft packages or equivalent Desirable: Formal qualifications or equivalent experience in building related work to include one / a number of the following: Painting, decorating, roofing, plastering, tiling, flooring, joinery, masonry, basic plumbing, welding and general repair / maintenance work, or time served experience in one / a number of the above skills including general repair work. Experience: Experience in the practical application of Health & Safety legislation Experience of building fabric related works or projects Key Skills: Exceptional customer focus and service skills. ICT competent in the use of Microsoft applications

Example Recruitment is hiring a dedicated Out-of-Hours Helpdesk Advisor to support a fast-paced operations team. This remote role is ideal for professionals who thrive in evening and overnight shifts, ensuring urgent job requests are handled efficiently and service standards remain high outside regu

Whether you aim to become a Digital Support Technician, IT Helpdesk Engineer, or Junior Data Analyst, this course offers a portfolio‑based assessment with no exams. Digital Security: Learn to protect data using risk management, SIEM tools, and vulnerability assessments. Start your career in IT wit

A leading financial services firm is seeking a Technical Helpdesk Manager in Manchester.In this hybrid role, you will advise IFAs and colleagues on financial planning issues, assist in improving written support, and represent the firm at industry events.Applicants must be Level 4 qualified in Financ

If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing business in Manchester, where you’ll play a key role in ensuring smooth IT operations for internal users. Previous experience in a Helpdesk, Service Desk, or IT Support role. IT Service Desk Analyst (6 month F

A leading financial services recruitment firm in Manchester seeks a Technical Helpdesk manager to advise IFAs on financial planning, improve written support, and promote the firm's services at industry events.Candidates must have Level 4 financial planning qualification and a good knowledge of inves

The role is based on site, 5 days a week and will include a wide range of tasks including helpdesk queries, support across multiple offices, installing, configuring, and supporting hardware, software, systems/servers and mobile phones. Sheppard Robson is recruiting an IT Support Analyst to join its

You will be at the centre of service delivery within the OSD Helpdesk, providing first‑line ITSM support to colleagues, partners, suppliers and end users across the organisation. Experience using ITSM tools (i.

A leading UK service provider is seeking an IT Coordinator to provide onsite and remote IT support across the UK and EU. The package includes a competitive salary of up to £45,000, a pension scheme, and additional perks. The role involves leading hardware deployments, collaborating with Helpdesk te

A growing construction and facilities management company is seeking a Helpdesk Coordinator to support maintenance activities and client communication.

Technical Support Engineer - German speaker. You have a passion for Customer service and quality, determined to deliver second‑to‑none technical support to our Customers. Working as part of the Helpdesk team you are responsible for successfully delivering operational and technical support to our

Responsibilities include liaising with other teams, maintaining knowledge databases, and handling routine queries. The role is full-time with a flexible benefits package including private medical insurance and a pension scheme. A leading IT services provider in Manchester is seeking a Service Desk A

1st/2nd Line IT Support - Manchester Location: Manchester – On-site, 5 days per week We are seeking an experienced 1st/2nd Line IT Support Engineer to join our client-side IT team. This is a hands-on role, providing support to end-users across hardware, software, and network issues. You will work in-office 5 days a week, with excellent opportunities for career progression and training in both cloud and on-premise technologies. Key Responsibilities: Provide 1st and 2nd line support to end users, both remotely and on-site. Manage and resolve hardware, software, and network issues. Support Office 365, Exchange, and on-premise systems. Respond to and resolve tickets using the company’s helpdesk system. Install, configure, and maintain IT equipment. Escalate complex issues to senior engineers as required. Maintain excellent communication with users, keeping them informed throughout the support process. Skills & Experience: Proven experience in a 1st/2nd line IT support or helpdesk role. Strong troubleshooting skills and ability to resolve issues efficiently. Experience with Office 365, Exchange, and on-premise environments. Confident with hardware installation, maintenance, and problem resolution. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Benefits: Excellent career progression and training opportunities Good holiday entitlement Interested? Please Click Apply Now! 1st/2nd Line IT Support - Manchester

Are you the calm, solutions-focused person everyone turns to when something needs sorting? Were looking for a Helpdesk Advisor to join a friendly, long-established business at their Knutsford head office. As part of a supportive Helpdesk team, you'll be the first point of contact for colleagues across the UK - providing guidance on internal systems, business processes and day-to-day queries. This is a people-first role where patience, empathy and attention to detail really count. What will you be doing as a Helpdesk Advisor? · Providing first-line support to branches and internal teams across the UK · Handling a wide variety of queries - from system access to process guidance · Logging and tracking queries through to full resolution · Communicating clearly and calmly with staff at all levels · Learning and supporting the company's bespoke internal systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, wed love to hear from you! · Excellent communication and customer service skills · Confident, calm, and professional when dealing with queries · Strong attention to detail and a can-do attitude · Able to take ownership and follow issues through to completion · Keen to learn new systems and processes What will you get in return for your work as a Helpdesk Advisor? · £ 26,000 per annum Full-time, 35 h per week 8:00-16:00 / 9:00-17:00 shifts 25 days holidays (+ bank holidays) · Free on-site lunch served daily in the staff canteen · Free Parking · Pension Scheme Profit Bonus · Summer BBQ, Christmas party, and long-service rewards · Genuine career stability in a supportive, family-feel environment Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Cyber Security Placement Programme - No Experience Needed Launch your career in IT & Cyber Security - starting today. Looking for a career change? Currently employed but want something more secure and future-focused? Or maybe you're between roles and ready for a fresh start? Their Cyber Security Placement Programme is designed to help you break into one of the UK's most in-demand industries with zero experience required. Train online at your own pace and begin your journey into IT and Cyber Security in as little as 1-3 months. Please note this is a training course and fees apply. Job guaranteed - complete the programme and get a job or your money back. Candidates earn £30,000-£40,000. Why Cyber Security? Cybercrime is rising every year, and businesses of all sizes urgently need skilled professionals to protect their systems, networks, and data. Cyber Security isn't just a job - it's a long-term, resilient career. How It Works Step 1 - Accredited Online Training Start with globally recognised certifications from CompTIA, the industry leader in IT and Cyber Security training. • CompTIA A+ (Core1 & Core2) * CompTIA Network+ * CompTIA Security+ These globally recognised certifications are the most requested qualifications for IT roles and provide the technical foundation required to progress into Cyber Security. Step 2 - Practical Hands-On Labs Cyber Security is practical. You'll gain real-world experience through lab simulations that allow you to practise: • Configuring networks * Troubleshooting systems * Identifying vulnerabilities * Implementing security measures This hands-on experience gives you the confidence employers look for in IT professionals. Step 3 - IT Technician Placement (£30K-£40K) They work with you to secure your first role as an IT Technician, IT Support Analyst, or Helpdesk Engineer. While gaining real industry experience, you'll unlock your second phase of training, including: • CompTIA Security+ * Optional pathways such as Certified Ethical Hacker (CEH) After 2+ years of experience, you'll be positioned to move into higher-paying Cyber Security roles with average starting salaries from £45,000+. They Get You Hired They're not new to this. The company has 15+ years of experience helping career changers and new job seekers enter the IT industry. Their programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. Complete the programme, follow the process, and if you don't land a job, you get your money back. "I started with no IT experience. Within months I was working in a Helpdesk role and now I'm progressing into Cyber Security. The structure and support were incredible." What You Get • 100% online, self-paced training * Accredited, globally recognised certifications * Hands-on practical lab experience * 1-to-1 tutor and recruitment support * Structured pathway into Cyber Security * Job guarantee - get a job or your money back Ready to Start? If you're analytical, motivated, and ready to protect organisations from cyber threats, they'll help you turn that ambition into a secure and rewarding career. Apply now, and one of their expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Cyber Security Trainee Placement Programme Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£24-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £24K-35K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

IT Support Technician Manchester - 5 days a week on-site 3 month contract £120 per day (inside IR35)Our client is currently hiring for a IT Support Technician to join a dynamic team supporting a well-established client based in Manchester. This is an excellent opportunity for someone with strong helpdesk and desktop support experience to make an immediate impact. Key Responsibilities: Act as the first point of contact for IT-related queries via phone, email, and ticketing system. Diagnose and resolve hardware, software, and network issues. Support Windows 10/11 environments Maintain accurate documentation of support requests and resolutions. Collaborate with other IT team members to ensure smooth operations.Requirements: Previous experience in a 1st Line Support or Desktop Support role. Strong troubleshooting skills across hardware, software, and networking. Experience with PC builds and deployments. Familiarity with Windows OS, and basic networking concepts. Excellent communication and customer service skills. Ability to work independently and manage time effectively

Role: Technical Support Engineer Location: Manchester (2 x a month onsite) Are you a technically curious support professional who enjoys solving data and API challenges? We're hiring a Technical Support Specialist to join a growing SaaS business transforming how TV and digital advertising campaigns are planned, tracked and optimised. This isn't a password-reset helpdesk role. As a Technical Support Specialist, you'll work directly with data integrations, APIs, tracking pixels and reporting tools, partnering closely with Product and Engineering to resolve real technical challenges. What you'll be doing: Troubleshooting API, data and integration issues Working with JSON, SQL and browser developer tools Supporting agencies, advertisers and broadcasters Reproducing and documenting bugs for Engineering Improving documentation and customer workflowsWhat we're looking for: 2+ years in Technical Support / Product Support (SaaS environment) Strong troubleshooting mindset Experience with APIs, JSON or web technologies SQL or data analysis skills Clear communicator who can explain technical issues simplyWhy consider this role? Modern SaaS platform with real market impact Remote working Clear progression into Product, Engineering or Senior Support Collaborative, low-ego culture Exposure to AdTech and Data analyticsIf you're a Technical Support Specialist who wants more ownership, more technical depth and a clearer progression path - click apply now

Trainee Cyber Security Analyst - No Experience Needed Launch your career in IT & Cyber Security - starting today. Looking for a career change? Currently employed but want something more secure and future-focused? Or maybe you're between roles and ready for a fresh start? Their Cyber Security Placement Programme is designed to help you break into one of the UK's most in-demand industries with zero experience required. Train online at your own pace and begin your journey into IT and Cyber Security in as little as 1-3 months. Please note this is a training course and fees apply. Job guaranteed - complete the programme and get a job or your money back. Candidates earn £30,000-£40,000. Why Cyber Security? Cybercrime is rising every year, and businesses of all sizes urgently need skilled professionals to protect their systems, networks, and data. Cyber Security isn't just a job - it's a long-term, resilient career. How It Works Step 1 - Accredited Online Training Start with globally recognised certifications from CompTIA, the industry leader in IT and Cyber Security training. • CompTIA A+ (Core1 & Core2) * CompTIA Network+ * CompTIA Security+ These globally recognised certifications are the most requested qualifications for IT roles and provide the technical foundation required to progress into Cyber Security. Step 2 - Practical Hands-On Labs Cyber Security is practical. You'll gain real-world experience through lab simulations that allow you to practise: • Configuring networks * Troubleshooting systems * Identifying vulnerabilities * Implementing security measures This hands-on experience gives you the confidence employers look for in IT professionals. Step 3 - IT Technician Placement (£30K-£40K) They work with you to secure your first role as an IT Technician, IT Support Analyst, or Helpdesk Engineer. While gaining real industry experience, you'll unlock your second phase of training, including: • CompTIA Security+ * Optional pathways such as Certified Ethical Hacker (CEH) After 2+ years of experience, you'll be positioned to move into higher-paying Cyber Security roles with average starting salaries from £45,000+. They Get You Hired They're not new to this. The company has 15+ years of experience helping career changers and new job seekers enter the IT industry. Their programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. Complete the programme, follow the process, and if you don't land a job, you get your money back. "I started with no IT experience. Within months I was working in a Helpdesk role and now I'm progressing into Cyber Security. The structure and support were incredible." What You Get • 100% online, self-paced training * Accredited, globally recognised certifications * Hands-on practical lab experience * 1-to-1 tutor and recruitment support * Structured pathway into Cyber Security * Job guarantee - get a job or your money back Ready to Start? If you're analytical, motivated, and ready to protect organisations from cyber threats, they'll help you turn that ambition into a secure and rewarding career. Apply now, and one of their expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

The ideal candidate will be an experienced Helpdesk Analyst, Service Desk Analyst or 1st Line Support Analyst with experience in a Windows or Mac environment. Line Support Engineer – Helpdesk – 6 week temp contract – Central London - £23 per hour. Key responsibilities include resolving login

A major healthcare organization in central London seeks a MEMS Help Desk Administrator to provide high-quality administrative support. This is a crucial role for facilitating support to frontline clinical services.

A tech organization promoting inclusivity is seeking a Coordinator to join their Community Support function in Greater London. The role involves managing tickets, supporting learners, and improving internal processes with a strong focus on community engagement.

An IT Helpdesk / remote support background is a big plus. You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. Being a people person, delivering support in a friend

This 1st Line Helpdesk Analyst role is to support users during a peak period and candidates will need to be available to start on Monday 13th April. Graduate IT Support Analyst – Helpdesk – 6 week temp contract – Central London. A well established, higher education provider based in Central Lo

A long-established business in Altrincham is seeking a Customer Support Advisor to join their friendly Helpdesk team. You will be the first point of contact for colleagues across the UK, handling a variety of queries and ensuring patient and empathetic support.

A leading financial services company is seeking an experienced IT Helpdesk Analyst to join their Engineering team in London. The successful candidate will provide critical technical support to front-office users ensuring the reliability of trading systems. Ideal candidates will have proven Helpdesk

The successful candidate will be responsible for managing IT services, responding to ICT support requests, and providing maintenance for all IT hardware and services.