Hospitality business management jobs in United Kingdom - Page 4

Pastry Demi Chef - Knightsbridge, London About Jumeirah & The Hotel Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Pastry Demi Chef to join the Pastry kitchen in Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Assist the Executive Sous Chef in supervising and managing activities related to the kitchen including menu creation, management of kitchen staff, ordering and purchasing of inventory while ensuring smooth operations and high service delivery and quality standards., • Constantly being aware of the requirements from Executive Sous Chef in day-to-day requirements following outlet's operating concept and Jumeirah Group’s standards thus ensuring preparation of high-quality food., • Prepare and cook high quality food according to menu guidelines and recipes and as per instructions received., • Follow correct hygienic food handling practices and restaurant’s regular cleaning and waste disposal practices., • Assist Executive Chef / Chef de Cuisine to set service and food standards in compliance with the group’s policies, procedures and quality standards. The ideal candidate for this position will have the following experience and qualifications: • College Degree in Culinary Arts or similar from an accredited Culinary School, • Completed full kitchen apprentice and chefs training courses, • Expert in menu development, pricing, production, and delivery skills, • Expert in hygiene, health and safety know how Job Description At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Job Title: Hospitality Systems Trainer (EPOS) Location: UK Wide Contract Duration: 3rd November 2025 - Mid February 2026 (with potential for extension) Rate: Competitive day rates based on experience + £60 per travel day (where applicable and pre-agreed) + 25ppm mileage About the Role Are you passionate about the hospitality industry and experienced in training or senior management? Our client, a leading hospitality organisation, is seeking Hospitality Systems Trainers to support a nationwide rollout of new hospitality systems. This is a fantastic opportunity to deliver hands-on training and support to staff and management across various venues. Key Details • Contract Dates: 3rd November 2025 - Mid February 2026, • Training: 1 - 2 weeks, with potential for 1-2 weeks away from home (TBC), • Shift Pattern: 4 shifts per week (Mon-Thurs or Tues-Fri), 8 hours onsite plus 1 hour travel either side, with a 1-hour unpaid lunch break, • Deliver engaging training sessions on new EPOS systems, • Provide Go Live support, including basic configuration, technical assistance, and troubleshooting, • Experience in senior hospitality management or as an EPOS Engineer with strong communication and training skills, • Passion for coaching and developing others, • Professional, approachable, and customer-focused, • Experience with Aztec systems (desirable), • Strong interpersonal skills and ability to build rapport, • Day Rate: Variable based on experience, • Travel Days: £60 per day (subject to travel policy), • Mileage: 25ppm, • Accommodation: Hotels arranged in advance, with meal allowance, • Expenses: All travel-related costs (parking, tolls, congestion charges) are claimable, • Contract Type: Outside IR35 (via umbrella or Ltd company)

JMK Group is in an exciting period of growth and expansion, delivering a pipeline of landmark new‑build hotels and enhancing an already thriving portfolio. We’re looking for a strategic leader to join our senior team and take ownership of acquisitions that will define the future of our business. This is a rare career opportunity — a role where you will lead the full lifecycle of acquisitions, from identifying and evaluating opportunities to negotiating, financing, and delivering high‑value hotel projects. You will also oversee existing assets, ensuring they perform at their optimum. What You’ll Do: • Shape Strategy — Develop and deliver the Group’s acquisition and growth strategy., • Lead Deals — Own the full acquisitions process, from feasibility studies and valuations to legal completion., • Franchise & Brand Management — Manage relationships with franchisors (IHG, Marriott, Hilton) ensuring brand standards are met and optimised., • Project Leadership — Oversee site selection, design, development, and delivery of new‑build hotels., • Asset Management — Drive performance of the existing portfolio. What We’re Looking For: • 7+ years senior experience in hotel acquisitions, real estate investment, or development., • Track record of identifying and delivering multi‑million‑pound transactions., • Strong financial acumen with expertise in valuation, modelling, and due diligence., • Excellent negotiation, relationship management, and leadership skills., • Deep knowledge of hotel operations and franchise agreements., • Degree in Business, Finance, Real Estate, or Hospitality Management; MBA preferred. Why This Role is Unique: • Direct reporting to the Board of Directors., • Ownership of high‑impact acquisition and development projects., • Opportunity to work with global hotel brands and leading industry partners., • A platform to directly influence the future growth of a hospitality group on an upward trajectory. This is more than a role — it’s a chance to lead transformation.

Human Resources Business Partner – Restaurant Group £55,000 - £65,000 + bonus Hybrid – London (split between restaurants, home, and office) We’re looking for an HR Business Partner to support a growing restaurant group, working closely with Operations to build a high-performing culture and deliver real impact through people. Key Responsibilities: • Champion culture and engagement across the business, • Drive HR operational excellence and continuous improvement, • Lead on recruitment, sourcing, and talent attraction, • Develop and deliver learning, development, and succession planning, • Manage employee relations, • Provide people metrics and reporting to track success, • Oversee payroll, new starters, transfers, and leavers, • Support executives with diary management and travel What We’re Looking For: • Strong commercial understanding of how multi-site hospitality businesses operate, • Proven experience in a HR Business Partner role across multiple operational areas, • Generalist HR expertise across ER, performance management, training, reward, recruitment, and policies, • Track record of driving engagement, cost control, and measurable business improvements, • Experience managing and implementing change within fast-paced environments, • Confident using people metrics to deliver results, • EA experience preferred, as this is part of the role Apply now:

Real Estate Associate – Mid to Senior Level (3–6 PQE / 5+ PQE) Location: London Practice Area: Commercial Real Estate A leading international law firm is seeking two exceptional real estate lawyers to join its high-performing London team. These roles offer exposure to a broad range of complex and high-value real estate transactions across investment, asset management, and development. The team advises a sophisticated client base including institutional investors, private equity sponsors, and asset managers on landmark projects and strategic investments across sectors such as logistics, retail, offices, hospitality, and data centres. Role 1: Mid-Level Associate (3–6 PQE) This role is ideal for a lawyer looking to deepen their expertise across a broad spectrum of real estate work. You’ll work closely with senior lawyers on acquisitions, disposals, lettings, and development projects, while also mentoring junior team members and contributing to client strategy. Role 2: Senior Associate (5+ PQE) This senior position involves leading on major transactions, managing client relationships, and contributing to the strategic growth of the practice. You’ll be expected to supervise junior lawyers, drive business development, and deliver commercially focused advice across a range of asset classes. Candidate Profile Candidates should have strong technical skills, commercial awareness, and experience in investment, development, and asset management. A collaborative mindset and ability to manage complex transactions are essential. Experience working with private equity clients or on cross-border matters is advantageous.

About Us: What’s the fastest game bird in Europe? This was the question that inspired the founding of Guinness World Records back in 1955. Starting with a single book published from a room above a gym, GWR has grown to become a global multimedia brand, with offices in London, New York, Beijing, Tokyo and Dubai. Today, we deliver world-class content, not just through books, but via TV shows, social media and live events. Whatever the medium, our ultimate purpose is to make the world a more interesting, fun and positive place. Job Summary: The General Manager (GM) will lead the strategic and operational activities of Guinness World Records London, ensuring excellence in all aspects of the visitor experience at the venue. This new venture is part FEC, part competitive socialising, and we are looking for someone who can lead the operational opening of this new concept with our world-famous brand and potentially grow into a role overseeing the opening of new venues across the world. The right person will first and foremost be a great manager of people with strong health & safety standards, sales performance record and an advocate for product consistency. Roles and Responsibilities: Leadership & Operations • Oversee all aspects of day-to-day operations including venue management, sales & marketing, GWR stage productions, guest services, financial performance and health & safety., • Lead all staff and mentor cross-functional teams including operations, technical, sales & marketing, front-of-house, and F&B team., • Ensure constant and consistent communication with central GWR office and disciplines (Entertainment, Marketing, Finance, Legal, Records & Operations)., • Ensure seamless coordination of event activities with high standards of execution and visitor satisfaction. Strategic Planning & Financial Oversight • Prepare, manage, and monitor budgets, forecasts, and cost-control to ensure profitability and sustainability. Business Development & Stakeholder Management • Serve as a key liaison with stakeholders both internal and external, • Maintain compliance with regulatory requirements and company policies. Visitor Experience & Quality Assurance • Drive operational innovation and service excellence., • Oversee quality assurance processes to ensure safety, consistency, and customer satisfaction., • Monitor and respond to visitor feedback to continuously improve the visitor experience. KPI’s Customer Review sites & internal surveys Staff satisfaction and retention Health & Safety Record Sales revenue & Cost Management Qualifications & Experience: Minimum 7 years of management experience in attractions, live entertainment, sports, or hospitality. Other Knowledge, Skills and Abilities: · Strategic Thinking – Ability to set long-term goals and align daily operations with the venue’s vision. · Leadership – Lead, motivate, and manage a diverse team · Decision-Making – Make informed decisions quickly, especially during high-pressure situations · Budget Management – Create and manage budgets and control costs · Revenue Optimization – Implement strategies to increase ticket sales, retail, food and beverage, events, and other revenue streams. · Scheduling & Staffing – Oversee workforce planning. · Vendor & Contract Management – Handle external relationships (cleaning, security, food suppliers, etc.)

Associate Landscape Architect Location: London Reference Number: LA2510001 About the Company Our client is a renowned international design practice with a reputation for delivering world-class projects across hospitality, mixed-use, and high-end residential sectors. With a collaborative ethos and design-led approach, the studio works at the intersection of landscape and architecture, crafting spaces that are both innovative and deeply connected to their context. About the Role As an Associate Landscape Architect, you will take a leading role in the design and delivery of high-profile projects across the UK and internationally. This is an opportunity to step into a leadership position, working closely with directors and clients to shape project vision, manage teams, and ensure excellence across every stage of design. You will: • Lead multidisciplinary teams across complex international projects., • Work directly with clients and stakeholders, ensuring design intent and delivery., • Contribute to business development and the growth of the London studio., • Mentor and support junior colleagues. About You • Chartered Member of the Landscape Institute (CMLI) or equivalent., • 8+ years’ experience working on large-scale hospitality, mixed-use, or luxury residential projects., • Proven leadership in both design and project delivery., • Strong client-facing and team management skills., • Passion for high-quality, innovative design with an international outlook.

Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams – we are currently recruiting for a Head of Hospitality, Events and Experience to work with us on a wonderful, national B&I contract. Location: National position but ideal base would be London with travel required Salary: £50,000 - £60,000 per annum depending on experience Working Pattern: 40 hours per week - Monday - Friday Job Purpose: We are looking to recruit a Head of Hospitality, Events and Experience to be responsible on a national contract for the strategic planning, leadership and execution of high quality events and client experiences to meet financial goals and exceed guest/client expectations. Key Responsibilities: • Strategic Planning & Development:, • Develop and implement event strategies, operational plans, and quality assurance mechanisms to enhance client experiences and achieve business objectives., • Event Execution:, • Oversee the end-to-end planning, setup, and delivery of diverse events, such as conferences, meetings, banquets, and private functions., • Financial Management:, • Manage budgets, monitor performance against financial targets, and negotiate with suppliers to secure the best value and maximise revenue., • Client & Stakeholder Relations:, • Act as a key point of contact for clients and internal stakeholders, building strong relationships and ensuring their needs are met., • Supplier & Vendor Management:, • Liaise with and manage external suppliers and contractors to ensure efficient logistics and a high standard of service delivery., • Quality Assurance:, • Implement and maintain robust processes to ensure all events and services meet agreed quality standards, safety regulations, and customer expectations., • Operational Efficiency:, • Drive improvements in event processes, leverage systems for documentation and management, and ensure a smooth flow from planning to event conclusion. Essential Skills • Operational Expertise: Proven experience in large-scale event planning, logistics, and delivery., • Financial Acumen: Experience in budgeting, P&L management, and financial analysis., • Customer Service Excellence: A passion for service and the ability to deliver exceptional experiences to guests., • Communication Skills: Excellent verbal communication skills for interacting with diverse stakeholders and clients., • Detail-Oriented: Thoroughness and a strong attention to detail are critical for event success. Our Ideal Candidate: • Happy to travel nationally when required, • Previous multi site ideally National experience, • Confident to prepare high level costed proposals, • Confident to liaise with senior stakeholders, • We do need to ensure they understand it is national with travel and they will also need to prepare high level costed proposals and liaise with senior stakeholders What's in it for you? Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Private medical eligibility, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers

Company Description Fact Magazine FZ LLC is a leading news and lifestyle content creation and publishing company, well-known for its flagship publication, Fact Magazine. The digital city guide has six editions across Doha, Manama, Abu Dhabi, Dubai, Riyadh, and London, covering the Middle East and the UK. FACT delivers engaging content across multiple platforms including a website, social media channels, email newsletters, and WhatsApp broadcasting, complemented by paid media campaigns. Founded in 2007, FACT blends creativity, technology, and commercial strategy. In 2023, FACT expanded to include FACT Live, specializing in high-quality editorial and branded video content. Role Description This is a full-time role for a Media Sales Manager. The Media Sales Manager will be responsible for managing and growing client accounts, generating leads, and driving media sales. The role involves communicating with clients and developing sales strategies that align with their needs. The role is hybrid, meaning it is located in London but includes the flexibility to work from home. The basis of clientele is in the F&B / Hospitality industries. Qualifications • Experience in Advertising / Media Sales and Lead Generation, • Skills in Account Management and Sales, • Excellent Communication abilities, • Strong negotiation and interpersonal skills, • Ability to work independently while effectively collaborating in a team, • Proficiency in CRM software and Microsoft Office tools, • Prior experience in media or advertising sales is a plus, • Bachelor's degree in Business, Marketing, or a related field a plus

The Role: Acquisitions Director Sector: Hotels - Investment & Development Location: London Salary: £150,000 + Excellent Package I am very excited to be working with this growing group who are ready to appoint their first Acquisitions Director. This newly created senior leadership position will drive the company’s expansion strategy through the identification, evaluation, and execution of hotel acquisitions and new-build opportunities across the UK and Europe. The role requires a commercially minded leader with deep experience in branded hospitality real estate, capable of managing complex negotiations and guiding projects from concept to completion. Acquisitions Director level candidates who have previously worked with branded and franchised hotels and those with international exposure will have an advantage here. Key Responsibilities • Develop and implement the Group’s acquisitions strategy, supporting long-term growth across key markets., • Identify, assess, and secure new opportunities including managed, franchised, and owned hotels., • Lead financial due diligence, valuation, and investment modelling for potential acquisitions., • Maintain strong relationships with major hotel brands ensuring compliance with franchise and brand standards., • Collaborate with the Development team across the full lifecycle of new-build projects – from site identification and design to opening readiness., • Negotiate acquisition terms, franchise agreements, and project contracts with developers, advisors, and owners., • Provide detailed reporting, recommendations, and performance updates to the board., • Monitor market trends and competitor activity to inform strategic decision-making. In your locker: • Minimum 10 years’ experience in hotel acquisitions, real estate investment, or development, ideally within branded portfolios., • Proven track record of negotiating and completing complex, high-value hotel transactions., • Strong financial and analytical expertise including valuation, ROI modelling, and risk assessment., • Excellent negotiation, relationship management, and presentation skills., • In-depth understanding of franchise agreements, operational integration, and asset performance., • Degree-qualified in Business, Finance, Real Estate, or Hospitality; postgraduate qualification advantageous. To be considered for this incredible opportunity and to learn more about the group, please send your CV to You must be able to live and work in the UK without restriction. You must also be happy to travel as required. To view all our vacancies, please visit, ___ To view all our vacancies, please visit,

Mission description We are seeking an intern to join the London team in support of our asset management and transaction activities across Western Europe (UK , Belgium, Netherlands and Luxemburg). Reporting to the Asset Manager, the Asset Analyst Intern will provide the necessary support to the Western Europe Asset Management team in optimising the value creation by managing the life cycle of our hotels (acquisition / disposal / lease negotiation / lease compliance / renovation / repositioning / subletting). • Support the asset management team in the implementation of the Essendi strategy., • Provide necessary reports and ad hoc information as requested by the management as support to the decision-making process, • Support in providing the necessary analytical tools to follow up the hotel financials and operational performances, the market performances and hotel current physical status (business intel, P&L & operational analysis, capex review, ESG reporting, benchmark of operational performances for comparable hotels etc). Main Responsibilities • Prepare and undertake the relevant analysis in order to support the property strategy for the hotel portfolio: asset acquisition / disposal / maintenance / repositioning using the AMAP (Asset Management Action Plan)., • Support in the preparation of presentations for internal committees and approval processes; review and update Business Plans, Major Capex Investment and Transaction analyses and presentations., • Support in the context of the semi-annual valuation campaigns, • Update or review our existing tools such as AMAP, JEDI., • Support in preparing and reviewing data rooms for future transactions., • Undertake some relevant benchmark market analysis in order to maintain and develop knowledge of the markets of current and future competition in the segment i.e.: local market trends, mid-term plan for local authorities., • Monitor & keep track of the UK transactions., • Creation or formalisation of processes, support in the documentation backup and archiving methodology for the department Training: Bachelor degree in finance/real-estate/hospitality is preferred. Languages: Fluent English is mandatory and French or Dutch as a 2nd language is considered as an advantage. Required Skills Know-how: Advanced knowledge of Microsoft Office with a strong focus on Excel and PowerPoint. Interest in real estate and hospitality. Knowledge of general financial principles in business (P&L, analysis, cash-flow…). Know-how-to-be: Listens well, empathetic and works efficiently in a team Attention to detail Ability to work in collaboration between parties with different areas of expertise. Contract: full time, fix-term. Expected duration between 6/12 months Salary: London Living Wage plus great benefits & perks

Installation Project Manager – Hospitality/Retail Operations/Facilities Location: Home based with UK wide travel Salary: c£45-55,000 + bonus + car/allowance + benefits Our Client is a market leading organisation with an impressive portfolio of B2B customers in multiple sectors The aim of this role is to provide industry leading operational opportunities are presented with absolute clarity and understanding to all project stakeholders. To consistently ensure 100% client delivery from expectation to reality and an exceptional customer experience from brief, design, quote, order and final delivery. The role: To regularly attend customer meetings and build detailed brief of customers’ requirements agreeing project milestones To project manage allocated projects from conversion to delivery, undertaking required site meetings, coordination with other trades, fabrication approval and overseeing installation, ensuring all designs meet all technical and safety requirements To ensure all financial aspects of the projects are agreed with the customer and adhered to throughout the project timeline. To carry out review meetings to ensure all snags/additions are completed and final reconciliations are understood, delivering exceptional customer service To construct an operational design that meets the specific requirements of the customers’ brief and business model. To develop designs, with consideration to the customer’s and business’ needs, ensuring the design meets all technical and safety requirements. To meet with customers to present the operational designs, ensuring all customers meetings are documented, with all actions confirmed in writing, where necessary action points are passed to relevant sub-contractors To work with the sales team on designs and higher gross margin product lines to achieve the required level of profitability, ensuring regular lines of communication remain open with the Account Manager The person: In depth knowledge of hospitality or retail commercial fitouts Commercial kitchen implementation Project management experience and a proven record of project delivery Exceptional customer relationship qualities ensuring all stakeholders are kept informed at all required times Commercially focused with an ability to deliver within budgetary requirements Proven pro-active approach to resolving issues Ability to deal with customers and stakeholders at all levels of business Excellent presentation skills, written and verbal Driving Licence, ability to travel to operational sites across the UK IT literate, preferably with experience of CAD To apply please email your CV, or call for more details 0115 870 0115

Position Summary: Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing the performance management of the Casino Staff. Hiring Requirements: • Two to five years progressive managerial experience in a casino function in an upscale hotel, resort or cruise line (shipboard experience preferred)., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities., • Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Very strong management skills in a multicultural and dynamic environment, • Very strong communication, problem solving, decision making, and interpersonal skills, • Superior customer service, teambuilding and conflict resolution skills, • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills, • Intermediate computer software skills required, • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.

Key Account Manager – Premium Spirits – London – Up to £60,000 plus benefits Are you an experienced luxury account manager looking to grow your career? My client is a well known and highly recommended spirits portfolio business that has operated nationally for a vast number of years. Their brands are the pinnacle of quality, have a diverse range of specialist spirits and a culture that is second to none! As a key account manager you will play a vital role in building and maintaining relationships with our high-end clients within the beverage industry. Your primary responsibility will be to drive sales, expand market share, and enhance the prestige of our brand portfolio in the market. These accounts will include the Savoy, Rosewood, Harrods, Selfridges and other luxury venues across London. The ideal candidate will have an existing network in the luxury spirits trade, along with a track record in managing specialist spirits in the On & Off trade. Key Account Manager Responsibilities: • Develop and maintain strong relationships with key accounts in the luxury beverage sector., • Implement effective sales and marketing strategies to promote our premium drink brands., • Collaborate with cross-functional teams, including marketing, distribution, and product development, to ensure customer satisfaction and product excellence., • Stay updated on industry trends, market developments, and competitor activities., • Prepare sales reports, forecasts, and budgets for management review., • Attend industry events, trade shows, and networking opportunities to expand your professional network. The Ideal Key Account Manager candidate: • Previous experience working in the prestige and luxury drinks space across London, with experience in the likes of the Rosewood, Savoy and Harrods., • Be a self-starter who is driven to succeed – A strong understanding of the Hospitality sector is required!, • Proven track record in delivering growth across both On & Off trade specialist channels., • A customer-oriented approach to account management which aims to exceed expectations., • A strong and assertive style to self-management and motivation., • Able to negotiate, delivery training and competently explain a alcoholic product range, • Must be able to drive If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website ___ or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

We are looking for candidates based in London who speak Spanish language , passionate professionals with a solid working experience in a B2B/B2C travel company, managed multiple accounts, delivered results, and built strong client relationships. The Company “People don’t take trips – trips take people” … … and we’re in the business of planning and organising trips all over the globe for almost half a million travellers each year. We’re G2 Travel, a wholesale tour operator with a network of offices spanning Asia, the Middle East, Europe and North America. We’re not a corporation and don’t behave like one – results are achieved through collaboration and teamwork – a place where everyone gets noticed. We believe that work should be enjoyable, stimulating and fun! The Role The role would suit candidates with previous experience and knowledge in working for a B2B/B2C travel company. Professional and enthusiastic, with a track record of handling multiple accounts, they would have met targets and delivered exceptional service to clients in both business and account management. Key Responsibilities • Day to day management of a portfolio of Accounts, • Working with IT on the resolution of technical issues, • Liaise with business teams to resolve any customer operational issues, • Understand and maintain knowledge of the market areas, key players, competitors and potential partners, • Initiate promotions and suggest commercial proposals, • Identify potential opportunities and new clients, • Promote and drive brand awareness for G2 Travel, • Attend Trade Shows and Conferences as required, • Monitor client booking numbers, • Assess margins against set targets, • Liaise with Finance regarding credit agreements, payment terms and Risk Management, • Agree sales forecasts, budget proposals and commercial proposals, • Ensure client Accounts are maintained with operational and opportunities, and recorded and reported periodically, • Work collaboratively to be part of the FIT Sales Team and wider G2 Travel network to find solutions and future business. Knowledge, Qualifications & Experience • Account management (within the Travel industry preferred), • Excellent interpersonal and negotiating skills at all levels of Account operation, • Eye for detail, strong planning and organisational skills, • Understanding of API technology, • Fluent verbal and written English, • Additional European language(s) Spanish Essential, Portuguese preferable, • Understanding of API technology, • Good knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint), • Freedom, flexibility and willingness to travel Reporting / Responsibility • Communicate vision and strategy to Senior Leadership Team and colleagues within the FIT Team and other support departments within G2 Travel, • Reporting to the Regional Manager for Europe & Israel

Ready for a Career Change? Step Into Recruitment. No one grows up saying, “I want to be a recruiter.” But for many, it’s the career they wish they’d found sooner. If you’ve built resilience, people skills, and drive in another industry — whether that’s retail, teaching, events, hospitality, management, or running your own business — this could be the perfect next step. This business was built on one belief: people matter most. They’re challenging the old-school recruitment stereotype and proving that success comes from integrity, development, and doing things the right way. What’s on Offer • World-class training & mentoring from leaders recognised in the top 1% of UK recruiters., • A people-first culture — transparent, loyal, and genuinely supportive., • Uncapped commission and a clear, achievable path from trainee to senior consultant., • Flexible working, social incentives, and regular team outings., • Health, well-being, and financial planning support — including help toward home ownership., • The chance to be part of something growing fast, with new offices and opportunities opening each year. Real Success Stories • One new consultant joined straight from running their own small business. Within months, they broke the company record for the fastest route to commission and completion of probation., • Another switched from a career in events and went on to win a national award for Best Newcomer in Recruitment within their first year. Who You Are • You’ve achieved success elsewhere, but you’re ready for something that rewards your effort directly., • You want to be part of a team that celebrates loyalty, dependability, and drive., • And most of all — you’re serious about building a career, not just finding another job.

Company Description: Mojo Trek, an Inc. 5000 company, delivers an unparalleled technology recruitment experience, grounded in transparency and integrity. From midsize technology innovators to Fortune 50 powerhouse corporations, we help our clients build technology teams that make a difference. In addition to our strong presence in the Midwest and New York, we maintain an international footprint that enhances our ability to serve clients on a global scale. Our Client, a Fortune 1000 organization, is seeking an experienced and dynamic Project Manager with a strong background in the Quick Service Restaurant (QSR) industry and proven Agile certification to join our team in London, UK. The ideal candidate will be responsible for leading cross-functional teams, managing end-to-end project delivery, and driving business transformation initiatives within the QSR sector. Key Responsibilities: • Lead and manage multiple projects simultaneously, ensuring delivery on time, within scope, and within budget., • Collaborate with stakeholders across operations, IT, marketing, and supply chain to define project objectives, deliverables, and success criteria., • Apply Agile methodologies (Scrum, Kanban, etc.) to facilitate project planning, execution, and continuous improvement., • Identify and mitigate project risks, proactively resolving issues to ensure project success., • Communicate project status, milestones, and risks to senior leadership and stakeholders., • Drive process improvements and innovation within QSR operations, leveraging industry best practices., • Manage vendor relationships and third-party partners as required., • Ensure compliance with all relevant regulations and company policies. Requirements: • Proven experience as a Project Manager within the QSR (Quick Service Restaurant) or hospitality industry is required., • Agile certification (e.g., Certified ScrumMaster, PMI-ACP, SAFe Agilist, or equivalent) is required., • Strong understanding of Agile frameworks and experience leading Agile teams., • Excellent stakeholder management, communication, and interpersonal skills., • Demonstrated ability to manage multiple projects in a fast-paced, dynamic environment., • Strong analytical, problem-solving, and organizational skills., • Proficiency with project management tools (e.g., Jira, Trello, MS Project)., • Bachelor's degree in Business, Project Management, Hospitality, or a related field preferred., • Eligibility to work in the UK and willingness to be based in London.

As our Account Director - MICE, you’ll be at the forefront of driving strategic growth across our Meetings, Incentives, Conferences, and Events (MICE) business. You’ll lead key partnerships, manage high-value accounts in sectors like legal and banking, and represent PPHE Hotel Group on the global stage - from London to Europe and the USA. PPHE Hotel Group is an international hospitality real estate company. We are passionate about creating valuable memories for our guests and delivering value to our people, partners, and communities. Behind it all, is our support functions. What’s in it for you? • Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service, • Two free meals per day, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750!, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • 24/7 employee assistance programme, • Rota given 2 weeks in advance, • Departmental productivity & service incentive scheme, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training What you’ll be responsible for as an Account Director: • Driving room rates across the main segments and source markets as well as drive corporate social event enquiries., • Maintaining and updating the 90-day sales action plan and hotel commercial plan, ensuring budgets/targets are achieved., • Increase & grow market share (from agents/direct clients) and proactively research targeted clients, • Leading local customer relationships, carry out site visits for potential/targeted clients, • Personally conduct sales appointments each week, • Host Fam trips and Group hospitality events, • Liaise with the Marketing department on new sales and incentives, • Identify sales opportunities for other hotels within PPHE, using lead referrals to maximise potential additional business., • Work with the PPHE Sales team to drive business from centrally managed accounts., • Ensure all client information and up to date client profile information is in Opera, • Help train new team members and respond to training & development requests About you: • A proactive, strategic thinker with a passion for hospitality., • Proven experience in MICE sales or account management., • Strong relationship-building skills and a global mindset., • Excellent communication and negotiation abilities., • Willingness to travel internationally and represent our brand with pride. If you're ready to take your career to the next level and help shape the future of MICE at PPHE Hotel Group, we’d love to hear from you. Apply now and start creating valuable memories with us.

London Sales Manager- Leading Wine Importer – London - Up to £60,000 plus Commission I am pleased to be partnered once again with one of the leading wine importers across the UK. This business has shown exceptional growth over the year along with an excellent portfolio to get behind. This business is not one to miss out on! We are currently looking to hire a London Sales Manager to take the lead with commercial management and acquisition of prestige and luxury accounts across the capital. This role will involve managing key accounts, driving growth through new business and developing the portfolio of products. The role will require working with both new and old world wines, with a focus on an Italian portfolio. The ideal candidate will be driven, ambitious and have a network of contacts across the prestige sector in London. Company Benefits: • Competitive salary with performance-based bonuses and commission, • Travel included along with a wine budget., • Opportunity to work with a unique portfolio of globally sourced wines, • Collaborative, passionate, and supportive work environment Your role as the London Sales Manager will include: • Drive business growth by increasing sales volumes and securing new business within the prestige on-trade sector (hotels, bars, restaurants)., • Build and maintain strong relationships with key accounts, ensuring long-term partnerships. Management of key accounts and multi-site groups., • Develop and execute tailored sales strategies to meet customer needs and company objectives. Drive new business ventures and acquisitions., • Collaborate with our team to understand and communicate the unique stories of our wine selections, • Regularly meet with customers to discuss product offerings, market trends, and growth opportunities., • Represent our brand at tastings, events, and industry gatherings Have you achieved any of the following: • A proven track record in sales within the wine industry, focusing on developing sales and driving brand awareness., • A strong network of contacts within the prestige and premium drinks sector., • Skills in negotiating, tendering and managing commerciality in the business., • Deep knowledge and passion for global wines, with an understanding of unique and artisanal wine categories, • Exceptional communication, negotiation, and relationship-building skills, • Passion for career progression and development. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website ___ or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Development Manager - High-Quality Hotels & PBSA Central London (Office/Site Based, 5 Days a Week) Salary: Up to £85,000 + Package + Excellent Performance-Based Bonus Are you ready to shape some of London and the UK's most exciting hotel and PBSA developments? We are working with a family-owned business renowned for creating high-quality, design-led spaces that put customer experience and well-being at the heart of every project. With a growing portfolio and ambitious pipeline, they are now seeking an experienced Development Manager to take the lead on some large projects across the country. This is a rare opportunity to join a company where you can make a real impact, manage the full development cycle, and see your work come to life in unique, high-profile schemes. What You'll Be Doing • Leading projects from planning consent through to Practical Completion., • Working with top-tier architects, designers, and contractors to deliver exceptional spaces., • Building strong relationships with stakeholders including investors, planning authorities, and community groups., • Driving innovation, quality, and efficiency in every stage of development., • Ensuring projects are delivered on time, on budget, and to the highest standard. What We're Looking For • A Bachelor's degree in construction, engineering, architecture, or a related field., • A proven track record managing development projects in hospitality, residential, or PBSA., • Strong leadership skills with the confidence to manage multiple stakeholders., • Commercial acumen and budget management experience., • Passion for design, customer experience, and delivering best-in-class projects. Why Join? • Competitive salary up to £85,000 + package., • Generous performance-based bonus., • Opportunity to work on some large projects across London and the UK., • A collaborative, family-owned environment with long-term vision and strong values. If you are ambitious, commercially savvy, and passionate about delivering high-quality developments, this could be your next big move. If you would like to discuss this role further, please feel free to reach out to Vekshana directly. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Partner with General Managers, Executive Chefs, Housekeeping Managers, and other department heads to understand procurement needs. Bachelor’s degree in Supply Chain Management, Business Administration, Hospitality Management, or related field. Minimum [5+] years of procurement experience, preferab

THIS IS PERTH, WA LOACTED ROLE If you are looking or in the process of relocating to Perth, for the right person our client will sponsor. • Growing fit-out/refurb contractor, exciting progression opportunities, • Excellent pipeline of projects from $500k to $15m, • Fast track career progression and brilliant company culture Great opportunity to work with a growing fit-out and refurb head contractor with an excellent culture. Projects will be smaller from $500k to $15m+ across commercial, leisure, hospitality, etc. A market leading team with a proven track record of successfully delivering complex projects, our client is now seeking an experienced Project Manager to join their growing business. Offering a range of services to their clients, the company specialises in commercial fit-out and refurbishment with projects covering Office, Retail, Hospitality and Leisure, Health and Tertiary. Incorporating a wide range of skillsets. As Project Manager, you will be responsible for the daily delivery of high quality and on-time construction projects, ensuring that the projects are completed to documented drawings, specifications and nominated timeframes. With a project portfolio that includes both small and large scale fit-outs and structural refurbs, you will be responsible for overseeing and supporting the project teams in the management and administration of contracts throughout the project life cycle. In addition, you will ensure that the high quality and profitability of the projects are maintained while financial and contractual risks are minimised. Responsibilities include but not limited to: • Administer the head contract and subcontracts, • Act as team leader throughout tender process and throughout the delivery of the project, • Develop construction methodologies that win tenders, • Design comprehensive project programs and communicate to team, • Identify and manage construction risk through all projects, escalating issues when required, • Manage project expenditure and cashflow, • Develop a thorough project completion plan, • Manage defect identification and rectification, • Provide coaching and guidance to project team Qualifications and Requirements: • Tertiary qualification in Engineering, Construction Management, Architecture or similar, • Minimum 5 years’ experience in the successful delivery of projects from start to finish with a fit-out contractor or builder, • Proven leadership ability in building and motivating teams, • Detailed knowledge of local council and regulatory requirements / standards, • Strong project financial reporting skills, • Excellent written and verbal communication skills, • Well-developed interpersonal skills, • Experience with Microsoft Office suite This is a permanent full time position providing a great opportunity to work with a successful and growing organisation who offer challenging work and the potential for career progression. If you have the skills and experience that we are looking for, click “Apply” to submit your resume or contact Jacob Montague-Day via email on or 0406 849 202.

Consultant (self-employed) Commission: Minimum £295 per day for all referral work Hours: Flexible – Work your own hours even alongside your current employment Location: Nationwide (home based) ASHCOTT International are a diverse network of consultants and industry professionals with a global mindset and a collaborative culture. We work to understand client issues and are driven to ask better questions in the pursuit of making businesses work better. We are looking for consultants to join us in the following areas: • Business Planning & Financial, • Real Estate & Construction, • IT Systems & Security, • Education & Governance, • Energy & Sustainability, • Events & Hospitality, • Compliance & Regulatory We are about to enter a period of unprecedented growth and change, creating many new career opportunities throughout the UK, USA and Dubai. To achieve this growth, we now have exciting opportunities for charismatic and motivated Consultants to join our team in the UK. Please be aware before applying that this is a self-employed commission-only role, you will receive a minimum day rate of £295 for all referral work carried out through us. Larger projects will attract a higher day rate. Brief responsibilities of the role are: • Source your own clients and refer through our network., • Our office team will take care of all client contracts and billing., • Act as consultant in relation to the client project., • Build and maintain relationships with clients to encourage ongoing future instructions., • Create an independent client referral pipeline., • Promote our consulting services across your network, encouraging cross-referrals within our consultant network., • Receive a share of our daily billing (you will receive a minimum day rate of £295 for all referral work carried out through us. Larger projects will attract a higher day rate). To be considered for this role you will need: • Consulting experience in one of our practice areas detailed above., • Must be capable of sourcing your own leads, canvassing, deal closing and client expectation management., • Strong organisation skills., • Problem-solving ability., • Motivation to succeed and grow within our network., • Sound grammar and professional telephone manner., • Full UK driving licence.

The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI’s). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations. Qualifications: · Minimum of five years’ experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment. · Exceptional communication, problem solving decision making and interpersonal skills. · Ability to lead with a “global” perspective in a culturally diverse and dynamic environment. · Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, work force planning and management, leadership techniques and production methods. · Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques · Knowledge of policies and practices involved in the human resources function. · Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes. · Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or “on the job” progressive experience equivalent. · Intermediate computer software skills required.

General Manager – £50,000+ Bonus The Role: We are seeking an experienced General Manager to lead operations at a brand-new, high-end karaoke bar in Central London. This is a fantastic opportunity for a strong operational leader to run a vibrant late-night venue, ensuring exceptional service and a seamless guest experience from start to finish. Late-night hospitality experience is essential, as is the ability to manage a busy, high-energy environment. Responsibilities: • Oversee all aspects of daily operations, ensuring the venue runs efficiently and meets high service standards., • Lead, coach, and develop the team, fostering a positive and professional culture., • Manage budgets, costs, and profitability, including monitoring sales and operational performance., • Ensure compliance with health & safety, licensing, and regulatory requirements., • Collaborate with the leadership team to deliver a memorable, luxury guest experience., • Identify opportunities to improve operational processes, customer experience, and team performance. Key Requirements: • Proven experience managing late-night, high-volume hospitality venues., • Strong operational and financial management skills., • Exceptional leadership abilities, with experience training and motivating teams., • Ability to work flexible hours, including late nights and weekends., • A hands-on approach, comfortable stepping in to support all areas of the business. If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666

About Blue Label by Ben Whistler Blue Label by Ben Whistler offers a curated collection of made-to-order, high-end furniture pieces designed specifically for interior designers, architects and specifiers. With a strong focus on craftsmanship, sustainability, and innovative design, our products are crafted to elevate both residential and commercial spaces. As we continue to expand our reach, we are looking to bring on an ambitious and results-driven Business Development Manager to join our dynamic team. This role presents an exciting opportunity to build and grow our sales pipeline while representing a respected brand known for its quality and creativity. Role Overview We are seeking a proactive, ambitious, and results-oriented Business Development Manager to actively drive the growth of sales for Blue Label by Ben Whistler. You will be responsible for identifying and nurturing new business opportunities, building relationships with key decision-makers within the interior design, architecture, and hospitality sectors and developing tailored solutions to meet the needs of our clients. The ideal candidate will have a strong background in the high-end furniture industry with experience in both residential and commercial projects. You will leverage your existing network, industry knowledge, passion and relationship-building skills to help drive new business whilst maintaining existing client relationships. Key Responsibilities • Sales Development & Relationship Building: Proactively source and build relationships with interior designers, architects, specifiers, and hospitality professionals to generate leads and convert them into clients. revenue across various client types. • Client Consultation: Work closely with clients to understand their requirements and offer customised made-to-order furniture solutions that align with their aesthetic and functional needs., • Proposal Management: Oversee the creation and presentation of tailored proposals, ensuring the quality and accuracy of quotes and managing the end-to-end process., • Market Research & Insights: Stay informed about industry trends, competitors, and emerging opportunities to adjust sales tactics and maintain a competitive edge in the market., • KPI Achievement & Reporting: Strive to meet and exceed performance KPIs, including the number of quotes written, conversion rates, and overall sales revenue., • Collaboration & Teamwork: Work closely with the design, production, and marketing teams to ensure seamless client experiences and successful project deliveries., • Customer Service: In line with our Company values and ethos, the candidate will provide an exceptional level of customer service at all times, ensuring the client’s needs are met and exceeded., • Client Facing Events: Assist with preparation and attendance of Company events. Key Qualifications & Experience • Minimum of 3 years' experience in business development, sales, or account management within the furniture industry, specifically targeting interior designers, architects, and hospitality clients., • Proven track record of successfully closing sales and working with KPIs in a similar role., • Strong understanding of the residential and commercial sectors, including the challenges and opportunities specific to each., • In-depth knowledge of furniture design, materials, and manufacturing processes to confidently advise and consult with clients., • Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and trust with clients and stakeholders at all levels., • A self-starter with a strong sense of initiative and the ability to work independently, while also thriving in a collaborative team environment, • A results-driven mindset with a focus on achieving quantifiable targets and business growth. What We Offer • Competitive salary with a generous commission structure linked to KPIs., • A dynamic, creative, and collaborative work environment., • Opportunity to work with a prestigious brand known for its craftsmanship and design excellence., • The chance to significantly contribute to the growth and expansion of Blue Label by Ben Whistler., • Career progression and professional development within a rapidly expanding company.

Who We Are: TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. TKO is majority owned by Endeavor Group Holdings, Inc. (NYSE: EDR), a global sports and entertainment company. TKO operates in an exciting and rapidly changing sports and entertainment ecosystem. TKO’s Corporate Strategy team sits at the heart of this, working across the TKO Group on a variety of projects, including business development, business strategy and planning, and programmatic strategic initiatives. What You'll Do: • Responsible for employment-related legal matters affecting TKO’s operations throughout EMEA including the UK, France, Germany, Italy, Netherlands, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, and UAE., • Partner with HR and business leaders as a strategic advisor on all employment-related legal matters across multiple jurisdictions in the EMEA region, including advising on complex, cross-border employment issues., • Deliver clear solution-oriented advice to HR and business stakeholders, including senior decision-makers, on a broad range of day-to-day employment matters including recruitment, compensation, performance management, terminations, contingent workers, employee relations and other regulatory obligations., • Develop and maintain strong relationships with business stakeholders, HR teams and other legal departments (including privacy, compliance, immigration and tax) and coordinate on cross-functional issues affecting employees throughout the EMEA region., • Draft, review, analyse, and negotiate employment clauses of commercial agreements and employment-related agreements, including staffing, temporary workers, independent contractors, incentive schemes, volunteer workers, and settlement agreements., • Advise on grievances, disciplinary, performance and dismissal processes, and internal investigations, as well as early negotiation of potential employee disputes and settlement agreements., • Drive good business results from difficult ER situations by successfully managing ER issues, pre-dispute conflicts and advising on pre-litigation strategy and managing employment related litigation., • Draft, revise, and implement employment policies suitable for a commercial environment., • Develop, implement and conduct training on employment policies and best practices., • Support employment-related aspects of reorganisations, restructures, and M&A activity and related integration of employees across EMEA., • Manage projects across EMEA and work with in house and external counsel across the relevant jurisdictions., • Stay fully up to date with legal developments across EMEA, ensuring proactive compliance., • Provide ad hoc support on APAC matters and Supervise Associate Counsel - Employment, APAC, as needed. Key Responsibilities and Accountabilities • Supporting HR and the business by providing practical and commercially sound advice in a fast-paced environment in relation to a variety of employment-related legal issues across EMEA, • Pro-actively working with the global legal team on shared projects and to ensure that best practice and knowledge is understood, shared and utilised amongst the team, • Liaising with the business so that commercial and pragmatic advice and guidance on business opportunities can be followed at all times, • Assisting with and running projects as and when appropriate You Have These: Knowledge and Experience Mandatory • 5+ PQE Qualified lawyer who has worked in a commercial environment;, • Experience handling employment law matters in the UK together with significant experience of EMEA /multijurisdictional employment law;, • Strong knowledge and experience in a broad range of employment law areas in both contentious and non-contentious matters;, • Experience in drafting employment documentation including policies and contracts;, • Employment law experience in a reputable law firm or in-house team; and, • Experience with HR policy and procedure creation and implementation to reduce risk while meeting business requirements. Desirable • In-house legal experience within a media and/or sports organisation, preferably at a multinational company., • “Business affairs” mentality / experience., • Experience working with or advising on works council matters. Skills and Abilities Mandatory • Practical, business-oriented approach to providing advice to internal clients on all employment law related matters and the ability to analyse complex situations and develop simple, concise, and effective legal solutions;, • Outstanding stakeholder management skills with a demonstrated ability to become a trusted advisor, establish and maintain collaborative working relationships;, • Exceptional communication skills, both verbal and written;, • Ability to juggle and prioritise a varied and heavy workload with the ability to plan ahead;, • Demonstrated ability to work efficiently, meet demanding deadlines in a fast-paced environment, prioritise workflow and adjust to workload fluctuations;, • Able to communicate clearly and concisely with clients of all levels both internally and externally;, • Ability to take responsibility and show initiative; and, • Professional demeanor with ability to interact across different levels within an organisation. Qualifications and Training Mandatory • Fully qualified Solicitor in English law. Aptitudes/Personal Profile Mandatory • Team orientated and focused, • Positive and proactive attitude, • Ability to develop rapport with immediate and wider colleagues, • Disciplined, hard-working and committed, • Ability to exercise judgment and common sense, • Ability to take ownership and responsibility for projects Working Conditions: Perm, London - Chiswick Park Mon-Fri, 9am -5pm

DIRECTOR OF CONTRACTING UK / IRELAND REMOTE UK EXCELLENT PLUS 20 % BONUS PLUS AMAZING BENEFITS Our Customer: We’re recruiting EXCLUSIVELY on behalf of a leading global travel company recognised for its innovative, fast-paced, and tech-forward approach to the tourism industry. With a footprint in more than 120 countries and an impressive international team, they continue to set the benchmark for delivering smart, streamlined services to partners and customers around the world. With a strong emphasis on commercial performance and product development, they are now looking for an experienced and driven Director of Contracting UK / Ireland to lead strategic initiatives and supplier relationships across the region. In return, you’ll enjoy excellent benefits, including a highly competitive salary, remote/flexible working model and access to private medical exclusive industry discounts and company-funded social events. Job Description: In this role, you will lead the hotel supply strategy across the UK and Ireland, managing a senior team and working closely with internal stakeholders and hotel partners to drive commercial performance, strengthen market competitiveness, and deliver long-term value. • Lead, coach, and develop a high-performing contracting team to meet strategic objectives, • Define and implement the hotel partnership strategy in line with business goals, • Build and maintain strategic relationships with key hotels and chains to drive long-term value, • Negotiate competitive rates, inventory, and availability to maximise sales performance, • Analyse regional portfolio performance to identify trends, gaps, and growth opportunities, • Align contracting efforts with demand trends and overall business growth strategies, • Collaborate with peers across Northern Europe to ensure consistency and share best practices, • Work cross-functionally with Sales, Revenue, Marketing, Finance, and Operations teams, • Promote the company's value proposition to secure and strengthen supplier partnerships, • Drive improvements in contracting processes through data-led decision-making and internal initiatives Experience Required: • Minimum of 5 years’ experience in hotel contracting and team management, with a proven track record in hotel partnerships and commercial management within the UK and Ireland market, • Strong negotiation and relationship-building skills, able to develop and maintain trusted partnerships with hoteliers and colleagues, • Proactive leader with the ability to motivate and delegate effectively within a team environment, • Excellent attention to detail, with well-developed written and verbal communication skills for internal and external stakeholders, • Able to perform well under pressure, driven by targets, and motivated to succeed, • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook, • Skilled in managing expectations and communicating clearly and promptly both internally and externally, • Willingness to travel within the region as required Benefits and Perks: • Great basic salary, • 25 days of annual leave, a day off on your birthday, enhanced parental leave, and one volunteering day off, • Hybrid or Remote working environment with a smart casual dress code and a meal allowance on office days, • Private medical insurance, gym membership, flu vaccinations, eye test contributions (plus £45 towards frames), and access to an Employee Assistance Programme, • Family and friends’ hotel discounts, travel discounts, Eurostar, and Merlin Entertainment concession fares, • Cycle to work scheme and access to a variety of training and development courses, • Reward and recognition scheme (Star Awards), company-funded social events, and a long service award Click here to apply for this Director of Contracting UK / Ireland job, which is being recruited by Fiona Morrison-Arnthal and Ambitions Travel Recruitment, a boutique recruitment agency, specialising in leisure travel and luxury hospitality roles, and known for sourcing hard-to-find talent. IMPORTANT • If this role ticks your boxes and you’ve got the relevant experience, then click and apply, • If this role isn’t for you but you’d be keen to receive suitable job alerts, then register with us now ___, • If this role isn’t for you but you’d be keen to receive suitable job alerts, then register with us now, • Due to the massive number of applications, we receive, we’re usually only able to reply to candidates whose requirements meet our customers’ needs. We’re super grateful that you take the time to apply, and we will save your CV and be in touch for other suitable roles, • Please visit our website ___ for our full privacy policy which explains how we store and access your personal data and our candidate promise to never share your details with an employer without your prior consent etc.

🌍 About RateGain RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 3,200+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion. RateGain is one of the world's leading SaaS companies in travel and hospitality tech. We help hotels and travel companies maximize revenue, improve digital performance, and deliver exceptional guest experiences with our cutting-edge solutions: • UNO – AI-powered revenue optimization, • Distribution – Seamless rate and inventory management, • Demand Booster – Driving direct bookings through MarTech, • DAAS – Real-time insights to support smart decisions 🎯 Your Role: Driving Growth in the UK market We’re looking for a high-energy Account Executive (Sales Partner) to lead new business acquisition and revenue growth in the UK market, with a strong focus on individual hotels and small hotel groups. You’ll be part of a fast-paced, collaborative team and own the full sales cycle—from lead generation to closing deals—especially around our digital marketing (Demand Booster) solution. 🗓 What You'll Be Doing • Define and execute the go-to-market strategy for the UK market, • Identify and engage leads via cold calls, social media, outreach, referrals, industry contacts and other online platforms, networking, and events, • Build, manage and maintain a healthy pipeline of hotel prospects in your region, • Deliver tailored demos and value-based pitches to decision-makers, • Close new deals and meet/exceed quarterly targets, • Work closely with internal teams (marketing, onboarding, product) to ensure a smooth client experience, • Represent RateGain at industry events, trade fairs, and webinars, • Stay up to date with hospitality tech trends and competitive insights ✅ What You Bring • 3+ years in B2B SaaS sales, preferably in hospitality, digital advertising, or tech, • Strong cold-calling and outbound prospecting mindset, • Proven ability to close deals and meet/exceed sales targets, • Deep understanding of the UK hotel market, • Existing network of hospitality decision-makers is a big plus, • High energy, independent, self-driven personality, • Fluent in English. 💡 Why Join RateGain? • Be part of a global tech leader in one of the most dynamic industries, • Join a high-growth team with visibility and autonomy, • Flexible work model: Remote from anywhere in UK, • Work with cutting-edge SaaS products used by thousands of hotels worldwide, • International, supportive, and ambitious team culture, • Attractive, performance based, variable commission scheme, • Private medical Healthcare, • Very generous vacation allowance, • 1 weeks off at Christmas (in addition to vacation allowance), • Wellbeing benefit, • Contribution to work from home costs 🎯 Ready to drive impact in a fast-paced sales role with purpose? Apply now and become part of the RateGain journey.

Job Title: Solutions Consultant / PreSales Consultant (SaaS Workforce Management Solutions) Location: London Area (Hybrid) / x1/week in London Waterloo office for collaboration. This is a Fixed Term Contract FTC upto October 2026 for Maternity Cover. Employed directly by our client. Potential to go permanent as we potentially look to add an extra headcount to the Solutions Consultancy Team! Package: Circa £70K Fixed + c£4K Performance Bonus + Excellent Benefits Package! The Company (HR Workforce Management SaaS) Our client is a UK based, market leading SaaS company and part of a highly successful Australian SaaS Technology firm growing their presence in the UK. They are also PE backed and undergoing huge investment and growth. The SaaS business offers software solutions that revolutionise the way businesses manage their employee rosters and schedules, providing significant value to sectors including retail, entertainment, and hospitality. In addition, they empower employees to better manage their work life balance. The unique AI/ML technology is reinventing how employees are scheduled by helping organisations ditch manual paper & excel based methods in favour of sleek, intelligent, and interactive digital rotas. Our Solutions Consultants: A Summary of Key Responsibilities: • As Solution Consultant, you will become an expert in our Workforce Management Value proposition and product to ensure the solution presented to each prospect, and then later supporting the Implementation Project Managers on the mandated Statement of Work / POC., • Externally, our Solutions Consultant's dig deep into the prospect’s challenges; their processes, always demonstrating the value our solution will bring to the prospect company., • Internally, they partner with the Sales; Implementation PM’s; and the Product teams to ensure the prospect’s requirements are fully uncovered and clearly documented to enable successful and timely onboarding., • You are involved in the early stages of the Sellers process, after the qualification process; and will undertake a deep discovery of the prospects’ pain points in their Workforce Management and draw VALUE from our solution., • Attending approx. 3-7 Client Discoveries / Demo’s weekly (mostly via Zoom), you will be extracting pain points and VALUE with key stakeholders (HR / Operational Management) within our client Prospect Orgs., • Drawing on their requirements our SC’s then build the “Statement of Work” / POC. Key responsibilities of our Solutions Consultants: ● Develop and maintain deep product knowledge which you leverage when solving our prospect’s business challenges. ● Partner with the Sales team to engage with prospects during presentations, bespoke demos and requirement gathering workshops. ● Assess prospect’s business challenges and business processes and translate them into our SaaS solution’s features and configuration settings. ● Deliver compelling presentations, demonstrations; training sessions with prospects and customers. ● Communicate effectively at all levels within a prospect’s organisation and your internal stakeholders. ● Lead requirement gathering workshops with prospects to uncover and document their requirements. ● Partner with the Product team to determine the scope and value of any feature gaps between prospect’s requirements and the current Rotageek solution. ● Create an efficient and comprehensive handover of new client’s requirements from the Sales team to the Implementation team. ● Provide regular feedback to the Product and Marketing teams on the application of our solutions within target verticals to support the product roadmap, marketing and sales activities. ● Assist the Sales team and other internal resources to deliver compelling RFP responses. ● Build further and maintain a library of sales content to be used in sales proposals, presentations and tender responses. ● Act as a trusted advisor to clients, the sales team and internal cross-functional groups. ● Professionally represent the company at marketing events and trade shows to support the sales team in the generation of new leads, as required. ● Support sales enablement activities assisting with onboarding new starters in sales and lead generation teams The qualities of a Solutions Consultant who’d be a great fit: ● Likeable: Can easily build rapport with their customers. ● Excellent presentation, written and verbal communication skills. ● Inquisitive: Asks thoughtful questions to understand the root of any customer problems. ● Able to understand technical concepts, but explain them to a non-technical audience. ● Empathetic: Can put themselves in the clients shoes to understand their problems. ● Creative: Can assess a problem and think through multiple solutions & the potential risk cost and impact of each. ● Exceptional time management and organisational skills. Our Solutions Consultants are: ● Reliable: Excellent response rate and follow up on all assigned actions. ● Managed internal and external expectations. ● Ability to work independently and collaborate within a team environment. Experience of someone who’d be a good fit: ● Worked in or with stakeholders within our target verticals (retail, hospitality, leisure, entertainment) so has a good understanding of their business environment. ● 3+ years experience in a Presales; Product Ownership, or Senior Customer Success role. ● Knowledge of the Workforce Management, HR and/or payroll industry is a HUGE plus. What we’ll train you on to be successful: ● How our SaaS solution works and how to demo and train on the solution. ● The business value and ROI our products and services provide to stakeholders across our customer base. ● How to use our internal tools such as Salesforce effectively. ● The value our partner products and services bring to joint-customers. ● The internal processes to raise bugs and enhancement requests based on your own and customer’s feedback Things you’ll be doing day-to-day as a Solutions Consultant: • Perform deep discovery calls and product Demo’s to prospective Clients., • Fully document client requirements uncovered during discussions and demos in the CRM., • Coordinate development and integration discovery sessions with prospects and the Product team to scope any development requests., • Assist with the completion of RFP / tender documents on larger RFP’s., • Partner with the Sales and Product team to write Statements of Work for inclusion in client contracts.

Job Description: As a Cluster Facilities Manager you’ll direct the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members – making sure all activities are delivered safely and with compliance. Motivating and training your team with the skills to keep hotels always looking their best. Your day to day People • Direct daily engineering needs, plan and assign work ensuring you always have the right team in place, • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance, • Promote teamwork and quality service through daily communication and coordination with other departments., • Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests Guest Experience • Help guests needs to ensure their satisfaction, • Use a maintenance programme to ensure the hotel is maintained and in service for our guests Responsible Business • Oversee the physical operations of the hotel, including maintenance and repair and order parts and supplies in a timely and efficient manner while minimising waste and maintaining “green” initiatives, • May be responsible for hotel security to minimise risk of theft, crime and other hazards, • Ad-hoc duties – unexpected moments when we have to pull together to get a task done Accountabilities This is the top Maintenance/Engineering job in a large major flagship hotel with multiple sites and facilities and convention facilities. Supervises a staff of maintenance/engineering tradespersons and contractors. May oversee subordinate managers and supervisors. What we need from you • Some college or advanced vocational training., • Five years’ experience in general building maintenance and/or construction or equivalent combination of education and experience., • Specialised expertise in plumbing, electrical, mechanical, and carpentry fields., • Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required., • Hotel experience preferred Professional certification and licence if required by law. Essentials for the role • Building & Grounds Maintenance: Conduct inspections, respond to maintenance requests, and arrange for routine maintenance of electrical, plumbing, and HVAC systems., • Health & Safety Compliance: Ensure buildings and systems meet legal health and safety standards, including fire alarms and other safety equipment., • Contract & Vendor Management: Negotiate with and manage external contractors for services such as cleaning, security, catering, and equipment maintenance., • Budget Management: Oversee facility spending, manage accounts, and identify cost-saving measures, including energy efficiency initiatives., • Project Management: Coordinate refurbishments, renovations, and office moves, liaising with property teams., • Space Management: Manage the physical use of space within buildings., • Emergency Response: Address urgent maintenance issues and participate in emergency cleaning tasks as needed., • Strategic Planning: Contribute to the long-term strategic management of the organization's infrastructure and resources What we offer We’ll reward all your hard work with a great salary and benefits. Join us and you’ll become part of the Samko Hospitality Ltd family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. Pay: £35,000.00-£40,000.00 per year Job Types: Full-time, Permanent Benefits: • Company events, • Company pension, • Employee discount, • Free parking, • On-site gym, • On-site parking Work Location: In person Application deadline: 25/10/2025 Expected start date: 31/10/2025

POSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: • Minimum one-year experience internally as a Senior Casino Supervisor with consistently high performance ratings. (shipboard experience preferred), • One to two years progressive supervisory experience in a casino function with resorts, cruise lines, and hotels., • Ability to make decisions based on sound judgment regarding rules and regulations., • Ability to observe and recognize payout accuracy, dealer behavior and associated activities., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities. Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Through working knowledge of computers, Internet access and the ability to navigate within a variety software packages such as Excel, Word, or related programs., • Bachelor’s degree in hospitality management, business administration or related filed from an accredited college or university or the international equivalent preferred

HR Advisor Opportunity – Immediate Start Up to £50,000 + Benefits | Hybrid Working Available We are excited to present an HR Advisor opportunity with a Super Prime Property Management organisation renowned for delivering Five-Star service excellence. About the Role: This role supports Resident General Managers across a prestigious portfolio, focusing on Employee Relations (ER) and full HR advisory duties. Given the nature of the business, candidates with ER experience in high-end hospitality (e.g., luxury hotels or private members’ clubs) will be ideally suited. Key Responsibilities: • Manage the full employee lifecycle, including onboarding, offboarding, and contractual changes, • Support General Managers on all ER-related cases, • Maintain accurate employee records and documentation, • Provide sound HR advice to the wider leadership team, ensuring compliance with company policies, • Handle all employee relations matters, including grievances, disciplinaries, and dismissals What We’re Looking For: • CIPD Level 5 qualified (or working towards), • Solid ER experience, ideally within hospitality or a customer-focused environment, • Professional, proactive, and collaborative approach to HR support, • Willingness to travel to property locations as required (hybrid working model) Why Join? This is an opportunity to become part of an award-winning Head Office HR team within a business that values collaboration, excellence, and employee engagement. The work environment is fast-paced, energetic, and supportive, offering real opportunities for career growth.

The Company A highly respected, award-winning property advisory and management firm, renowned for its expertise in the realm of luxury residential, mixed-use, and branded developments, is seeking a Head of Operations for a newly established position. Exclusively advising the premium market and catering to ultra-high-net-worth individuals, our client boasts a market-leading multi-billion-pound contracted portfolio, encompassing some of the most prestigious developments, brands, and clientele in the industry. The Role Reporting to the senior leadership team, this individual will serve as the operational backbone for our client translating executive vision into measurable results while working closely with the head office to ensure seamless delivery of premium services. Key areas of role coverage will include: • Executive Support & Strategic Leadership, • Operations Management & Process Excellence, • Team Leadership & Development, • Technology Infrastructure & Information Management, • Financial Operations & Management, • Legal, Regulatory & Risk Management The Candidate • Minimum 10 years of progressive leadership experience within the luxury services sector, with demonstratable expertise in super prime property, hospitality or luxury market segments (essential), • Understanding of high-net-worth client and institutional client expectations and the operational requirements of delivering excellence in services, • Proven ability to navigate complex regulatory environments and compliance requirements at pace Remuneration and progression The salary will depend on prior experience but there is an expected range for the role of £100,000 - £120,000 plus benefits and bonus. The Opportunity This opportunity offers the chance to join a highly distinguished, market-dominating business renowned for its excellence within the super-prime sector. Our client upholds the highest standards of professionalism and quality combining this with dynamic, innovative solutions to its clients. The successful candidate will play a crucial role in maintaining and enhancing the company’s market leading position as it continues to expand its exceptional service offering into new markets. For more information please contact Lucy Cook- / +44 (0) 20 3854 3872

HR & Talent Specialist - UK Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate POP MART is seeking a hands-on and driven HR & Talent Specialist to support our rapid retail expansion across the UK. The role is heavily focused on recruitment for new store openings and employee relations case management, while also strengthening day-to-day HR operations. The successful candidate will play a central role in building our retail teams, ensuring smooth hiring processes, and supporting managers with people issues. This is an excellent opportunity for someone who enjoys a fast-paced environment, balancing high-volume recruitment with frontline HR casework. Responsibilities Talent Acquisition & Store Expansion • Lead end-to-end recruitment for retail teams, including planning, sourcing, interviewing, and onboarding, • Manage high-volume recruitment for new store openings, including recruitment days, assessment centres, and seasonal ramp-ups, • Partner with retail managers to define headcount needs and deliver talent pipelines on time, • Build talent pools and maintain relationships with candidates to support future growth, • Promote POP MART’s employer brand to attract strong retail talent in a competitive market Employee Relations & Case Management • Act as the first point of contact for employee queries and workplace issues within retail teams., • Support the HR Manager in handling ER cases, including performance management, absence, grievances, and disciplinary procedures, • Ensure ER cases are managed fairly, consistently, and in compliance with UK employment law, • Coach and guide store managers on people management practices to reduce ER risks HR Operations & Compliance • Maintain accurate employee records and ensure compliance with UK employment law and GDPR, • Support HR processes such as contracts, policy reviews, and audits, • Prepare reports on recruitment activity, turnover, and ER trends to support decision-making Onboarding & Engagement • Deliver onboarding programmes to ensure smooth integration of new retail hires, • Support employee engagement initiatives and assist with follow-up action planning, • Contribute to building a positive workplace culture across retail and office teams Required Qualifications • Degree in Human Resources, Business Administration, or a related field, • 3+ years of experience in HR or recruitment, ideally with exposure to both retail hiring and ER case management, • Proven ability to deliver high-volume recruitment within tight deadlines, • Solid understanding of UK employment law, particularly in relation to ER cases, • Strong communication and interpersonal skills, with the ability to influence and build trust, • Highly organised, with the ability to manage multiple priorities in a fast-paced environment, • Professional, discreet, and confident in handling sensitive information, • Fluent in English, both spoken and written Desirable but Not Essential • Previous experience in retail, hospitality, or another high-volume, customer-facing industry, • Experience supporting store openings or multi-site operations, • Familiarity with HRIS, ATS, and recruitment platforms If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

From our founding, American Beverage Marketers set out to be the best at one thing and one thing only – cocktail mixes and ingredients. Each of our four core brands, Master of Mixes, Finest Call, Reàl Infused Exotics, and Agalima Organic, serve a very specific market, and they have been created to successfully address a cross section of functions throughout the category. By offering a variety of product lines, we’re better able to meet the multiple and varied needs of our diverse global customer base. From source to sip, we’re dedicated to creating the best cocktail ingredients in the world. We are excited to announce a fantastic career opportunity as we continue our rapid growth throughout 2025 with our UK distribution partner Global Brands Limited. As the global leader in cocktail solutions, with our brands consistently ranked #1 worldwide, we are now seeking a London Sales Manager to join our expanding UK team. This role will be at the forefront of strengthening and driving the presence of our On Trade brands while also building momentum across our Off Trade portfolio. Based in London, this position provides a unique platform to take ownership of a key market and play a pivotal role in shaping the next stage of our success story. Key Responsibilities The candidate will be responsible for surpassing customer sales budgets across a broad section of sales channels (On-Trade and Off-Trade), maximising sell-through of the full ABM range—including Finest Call, Re’al Infused Exotics, Master of Mixes, Cocktail Essentials, Big Buckets, and Agalima Organics—and ensuring full alignment with brand owner objectives and the overall sales strategy. • Drive sales growth and brand visibility within the London on Trade sector, cultivating strong relationships with bars, restaurants, and distributors., • Expand and develop our presence within the Off Trade market, securing partnerships with retail, wholesale, and e-commerce channels., • Deliver sales targets through a combination of strategic planning, market activation, and relationship management., • Act as a brand ambassador for American Beverage Marketers, ensuring our products remain the go-to cocktail solution for professionals and consumers alike., • Leverage insights, market knowledge, and industry networks to identify opportunities, influence decision-makers, and strengthen our market leadership., • Record daily activity and maintain an up-to-date Daily Sales Report in Salesforce. The person London-based, with a strong knowledge of the On Trade and Off Trade beverage landscape. • Proven track record in sales, ideally within the drinks industry., • Established relationships and networks in both trade environments, with the ability to quickly build new partnerships., • Commercially driven, ambitious, and passionate about mixology, hospitality, and premium beverages., • Strong communicator and negotiator, able to thrive in a fast-paced, competitive market., • Highly motivated to succeed in a fast-paced, competitive environment, • Hands-on and hard-working, with a proactive, can-do approach, • Flexibility as some evening and weekend work will be required to meet customer needs and drive growth across key on-trade periods and special events. Why Join Us? This is a rare opportunity to join a global category leader at a time of extraordinary growth. You will be able to make a real impact in one of the world’s most dynamic beverage markets, supported by innovative brands that are loved and trusted worldwide. If this opportunity excites you and aligns with your experience, we’d love to hear from you. Let’s connect to discuss how you can contribute to the continued success of American Beverage Marketers in the UK. What’s in it for you? • Full-time / Permanent Contract (long-term position), • Competitive salary, • Performance based annual bonus, • Travel expenses, • Enrolment into our health & wellbeing scheme, • Death in service, • 25 days holiday, • Pension, • Opportunities for career progression within the business, • Access to our in-house Global Academy Global Brands - the leading independent drinks brand development business that owns, markets and distributes an enviable collection of products across the RTD/RTS, spirits, soft drinks and beer categories. We’ve developed some of the best performing brands in the marketplace such as VK, HOOCH and Franklin & Sons. At Global Brands, we are more than just beverages; we're curators of experiences that enhance moments and forge connections. Our extensive range of brands, known and loved by many, is a testament to our commitment to quality, innovation, and excellence in the drinks sector. Our Head Offices are based within our own award winning 4-star Hotel CASA in Chesterfield, Northeast Derbyshire.

Operations Executive – Health Food Sector East London Office Based (40 hours a week) £30,000 - £32,000 + Bonus Free Meals & Other Great Benefits Our client is a fast-growing business within the health food industry, on a mission to make nutritious eating more accessible. From their dedicated production site, they create high-quality, plant-based meals that are delivered nationwide each week. They are now seeking a proactive and detail-oriented Operations Executive to join their team. This is a key role within the operations function, providing support across procurement, supply chain, production, and administration. It’s an exciting opportunity for someone who enjoys working behind the scenes, ensuring processes run smoothly and efficiently. The Role The Operations Executive will work cross-functionally, supporting procurement, supplier management, inventory control, and wider team processes. Key responsibilities include: • Raising and managing purchase orders for ingredients, packaging, and consumables, • Tracking deliveries, liaising with suppliers on lead times, pricing, and product issues, • Maintaining accurate supplier records, certifications, and performance KPIs, • Monitoring stock levels to prevent shortages or overstocking, while minimising waste, • Managing procurement logs, delivery trackers, and internal data records, • Supporting invoice approvals and liaising with the Accounts team, • Researching suppliers and logistics options, preparing cost comparisons, and presenting recommendations, • Supporting new product launches, including communicating product specifications to production teams, • Ensuring accurate and consistent product listings and recipe content, • Coordinating with third-party logistics providers, resolving delivery discrepancies, and assisting with quality control documentation Candidate Profile The successful candidate will be: • Organised, analytical, and a strong communicator, • Comfortable managing multiple priorities, suppliers, and deadlines, • Proactive in problem-solving and calm under pressure, • Confident working with spreadsheets, ERP systems, and other operational tools, • Keen to contribute ideas and improve processes Desirable experience includes: • A background in food, FMCG, logistics, or e-commerce, • Knowledge of procurement, supply chain, or operations, • Familiarity with sustainability, ethical sourcing, or food safety standards The client is open-minded about background and welcomes applicants who may not meet every requirement but who can demonstrate enthusiasm, potential, and a willingness to learn. Package • Salary: £30,000 – £32,000 per annum (dependent on experience), • Hours: Full-time, 40 hours per week, • Monday–Thursday: 9:00 AM – 5:00 PM, • Friday: 10:00 AM – 6:00 PM Benefits include: • Biannual bonus opportunities, • Clear pathways for progression and professional development, • Enhanced maternity and paternity pay, • Free meals during shifts, plus take-home meal kits, • Regular team socials and events, • A supportive, balanced working environment with sociable hours compared to traditional hospitality roles

Business Development Manager – Central London Global Brands is a dynamic and rapidly expanding company in the drinks industry, with more than 130 years of history specializing in the production and distribution of premium soft drinks. We are a subsidiary of the distinguished Global Brands LTD which operates as a renowned multinational manufacturer and distributor of exceptionally delightful beverages worldwide, such as VK, Franklin & Sons, Hooch, ABM, Corky’s, Shake Baby Shake. Our reputation is built on our unwavering commitment to innovation, delivering remarkable drinks without compromise, and prioritizing the utmost satisfaction of our valued customers. As we continue to expand our operations and cultivate strategic alliances, we are actively searching for a highly skilled and results-driven Business Development Manager to join our esteemed team in London, looking after the Central patch. In the context of this commercial role responsible for overseeing the London area, we seek an individual who possesses a high degree of confidence and a strong sense of motivation. The ideal candidate should bring with them a wealth of experience in the realm of beverage sales, coupled with a practical background in On-trade operations. Under the supervision of our London Sales Manager, we are actively seeking a highly motivated and strategically minded professional to lead our efforts in cultivating new business within the London On-Trade sector. This role will focus predominantly on engaging with medium to large hospitality groups, encompassing both the acquisition of new clientele and the cultivation of existing accounts. Our company is privately owned and characterized by an entrepreneurial spirit and an unwavering commitment to achieving success. We actively seek individuals who naturally possess this skill set among our team members. The Role: With our diverse portfolio of products, our Business Development Managers enjoy working within all sectors of the drinks market. As a BDM you will play a crucial role in driving distribution and delivering brand activation across your assigned territory, increasing market share and brand visibility for our brands. You will primarily be responsible for identifying and cultivating new business opportunities, alongside the account management of a small account base, ensuring the successful execution of sales strategies in bars, restaurants, hotels, and other on-premise venues. Your goal is to enhance the visibility and sales performance of our brands while establishing a strong presence in the competitive on-trade environment. The Person: • Strong understanding of regional on trade, including key players, trends, and challenges., • PC literacy including PowerPoint, PDF, and Excel, • Experience of Salesforce would be advantageous., • Strong negotiation, organisation and influencing skills., • Self-motivated and results driven, • Exceptional problem-solving skills and the ability to work under pressure., • Ability to build and maintain strong relationships with clients and internal teams., • Strong organisational and time management skills. The Package: • Competitive salary, • Performance based annual bonus, • Company car or car allowance, • Enrolment into our health & wellbeing scheme, • 25 days holiday, • Pension, • Opportunities for career progression within the business, • Access to our in-house Global Academy Global Brands Ltd proudly manages its Talent Acquisition and onboarding processes in house. Please no Recruitment Agency enquiries. Global Brands Ltd. celebrates diversity and is an equal opportunity employer, welcoming applications from all backgrounds. Please advise us if you require any adjustments during the interview process.

Community Lead Permanent | Salary: £34,500 Purpose of the Role As a Community Lead, you will oversee the day-to-day running of your building, ensuring a seamless, five-star experience for all members. You’ll take ownership of operations, vendor management, and member experience, while supporting growth and fostering community connections. With a proactive and solutions-focused mindset, you’ll help continually improve service delivery and create an environment where members can thrive. Key Responsibilities Service & Operations • Deliver Outstanding Service: Take ownership of daily building operations, ensuring consistency and excellence in member experience., • Vendor Partnerships: Build and manage strong relationships with external cleaning, facilities, and security providers., • Knowledgeable Point of Contact: Act as a reliable resource for members, providing accurate information and handling queries with good judgement., • Auditing & Standards: Carry out daily building checks to maintain a five-star standard. Resolve recurring issues proactively, maintain storage areas, and track stock accurately., • Service Recovery: Personally follow up with members who’ve had a negative experience to ensure satisfaction and confidence are restored., • Safety & Security: Understand and implement Emergency Action Plans, responding calmly to incidents (fire, medical, or security)., • Event Support: Assist with delivering diverse and engaging community events, gather attendee feedback, and share insights for improvement., • Community Builder: Actively create meaningful connections between members, encouraging collaboration and growth., • Account Development: Hold monthly check-ins with key decision-makers to help them maximise the value of their membership. Anticipate future needs, gather feedback, and minimise churn., • Sales Collaboration: Keep the Sales team informed of member updates such as renewals, extensions, or move-outs., • Commercial Mindset: Adopt a business-owner approach by identifying ways to increase revenue, up sell or cross-sell products, and support building tours to improve conversion., • Move-ins & Move-outs: Deliver a smooth on-boarding and off-boarding experience, ensuring each is tailored and professional., • Billing Awareness: Maintain an overview of billing cycles, payments, and invoices, and communicate effectively with members regarding account matters. Skills & Experience • Experience in operations, hospitality, facilities, or community management., • Strong relationship-building skills with members, vendors, and teams., • Excellent organisation and attention to detail, with the ability to juggle priorities., • Problem-solving skills and a proactive approach., • Confident communicator with excellent interpersonal skills., • Commercial awareness, with experience contributing to revenue growth., • Understanding of health, safety, and security procedures. Personal Attributes • A natural community builder who enjoys connecting people., • Calm, adaptable, and resilient under pressure., • Service-driven and committed to delivering excellence., • Collaborative, but confident in taking ownership and making decisions., • Positive, energetic, and passionate about supporting member growth. If this sounds like you please upload your CV

PMS Consultant (Hospitality) Contract Length: 12 months initial Engagement Type: Inside IR35 Location: Remote Day Rate: £500-£550 per day We are looking for skilled PMS Consultants to support the rollout and ongoing enhancement of a new Property Management System (PMS) for a leading global hotel group. Key Responsibilities: • Develop a thorough understanding of PMS functionality within the hospitality sector, including reservations, billing, invoicing, taxation, and fiscal integration., • Collaborate with regional stakeholders to gather, analyze, and document detailed business and technical requirements related to PMS capabilities and compliance., • Partner closely with Product, Software Engineering, and Quality Assurance teams, as well as external technology partners, to deliver PMS features and configurations successfully., • Proven experience as a Business Analyst or Consultant focused on Property Management Systems in hospitality., • Strong knowledge of hospitality operations and PMS workflows, including financial and regulatory compliance., • Excellent stakeholder management and communication skills, with the ability to work across multiple regions., • Meticulous documentation skills and attention to detail., • Comfortable working remotely within a collaborative, distributed team environment. If you’re passionate about hospitality technology and have the expertise to drive impactful PMS implementations for a global hotel leader, we’d love to hear from you!

Product Sales Manager – Hospitality/Retail Operations Location: Home based with UK wide travel Salary: £50-55,000 + bonus + car/allowance + benefits Our Client is a market leading organisation with an impressive portfolio of B2B customers in multiple sectors. The business supplies equipment into dealers, resellers, and direct end users across sectors such as hospitality, education, HORECA, healthcare, business and industry, and the public sector. To continue their impressive growth strategy they are now looking for a proactive and technically minded Product Sales Manager to grow national sales through a combination of field visits, telephone activity, and dealer engagement. The successful candidate will be a hands-on sales professional, someone who enjoys building relationships, developing new customers, and converting opportunities. The role: • To proactively generate new business across dealer networks and direct end users through structured field and telephone activity, thereafter securing repeat business, • To identify and qualify prospects, develop tailored proposals, and convert enquiries into confirmed orders, • To manage the full sales process from initial contact to quotation, negotiation, and close, prioritising sales visits, calls, and follow-ups to achieve activity and conversion targets, • To re-energise dormant customers through targeted campaigns and regular communication, • To build a thorough understanding of the company’s product range to be able to provide the best advice concerning product & technical support, thereafter to match client requirements to suitable specifications, ensuring technical accuracy and compliance, • To liaise with internal project and service teams to ensure seamless coordination from order to installation, • To provide accurate, timely quotations and ensure all documentation is complete and commercially sound, • To stay up to date with and provide feedback regarding market intelligence, pricing data, and customer insights to inform product strategy, • To achieve individual sales and margin targets, contributing directly to divisional growth objectives, • To maintain accurate records of sales activity, pipeline, and forecasting using CRM systems, • To monitor and stay abreast of competitor activity, pricing, and promotional trends, proposing tactical responses, • To work closely with suppliers and internal teams to ensure strong product knowledge and competitive positioning The person: • Proven experience in a product sales or business development role within hospitality, education, HORECA, healthcare, or a similar technical environment, • Confident managing both telephone and field-based selling, balancing prospecting with relationship management, • A demonstrable track record of success regularly achieving annual sales targets, • Experience selling to dealer/distributor networks as well as directly to end users, • Familiar with quotation management, pricing, and margin control in capital equipment sales, • Skilled in building new customer bases while maintaining strong existing relationships, • Ability to interpret technical information and explain it clearly to internal & external stakeholders, • Highly motivated and self-starting – thrives on achieving and exceeding targets, • Confident communicator to a broad range of stakeholders, • Organised and methodical with excellent time management and attention to detail, • Customer-focused, commercially aware, and results-driven., • Enthusiastic, adaptable, and resilient in a fast-moving, competitive sales environment, • Ambitious and career-minded, with future potential to take on greater responsibility as the product division scales, • Comfortable travelling extensively across the UK, therefore, requiring a full UK driving license To apply for this exciting opportunity please email your CV

Enterprise Account Executive Location: Remote (UK-based, hybrid optional) Salary: £70,000 – £80,000 base + £70,000 OTE (uncapped) Department: Commercial Company Overview Our client is a leading provider of enterprise POS and integrated technology solutions for the hospitality industry, with a global presence spanning the UK, Europe, and APAC. Their in-house developed ecosystem powers everything from single independent venues to complex, multi-site enterprise groups and internationally recognised brands. Their technology underpins digital transformation across restaurants, food halls, pubs, quick service, hotels, theatres, leisure venues, and stadia. Role Overview This role blends strategic enterprise sales leadership with hands-on solution consulting. You’ll engage at board level, run complex discovery and scoping sessions, craft commercial proposals, and manage the full sales cycle through to close - before transitioning accounts to the delivery and implementation teams. You’ll focus on mid to enterprise-level hospitality operators (typically £50k+ ARR), leading digital transformation initiatives across multi-site, multi-brand estates. Enterprise Account Executive – EPOS - Key Responsibilities • Lead consultative, value-based sales engagements with enterprise hospitality clients., • Represent the company’s commercial perspective in industry discussions, customer reviews, and partnership forums., • Run discovery workshops across client functions (IT, Operations, Finance, Procurement) to map current systems and define future-state workflows., • Build tailored pricing models spanning CAPEX, SaaS, and Hardware-as-a-Service (HaaS) frameworks., • Collaborate cross-functionally with Pre-Sales, Product, Legal, and Delivery teams to ensure technical and commercial alignment., • Own enterprise RFPs and tenders, producing compelling and commercially sound proposals., • Lead solution design conversations integrating:, • CRM, loyalty, and digital ordering platforms, • Reservations and ticketing systems, • Workforce management tools, • Payment solutions (mobile, fixed, semi-attended), • Finance and ERP systems (revenue reconciliation, cost control, nominal mapping), • Support clients in achieving fiscal compliance for international operations (e.g. Austrian/EU fiscal mandates)., • Architect full-stack solutions across the platform ecosystem, ensuring scalability, interoperability, and ROI., • Act as a strategic commercial partner guiding clients through digital transformation programmes., • Manage the full enterprise sales process from opportunity discovery to contract signature. Enterprise Account Executive – EPOS - Requirements • Proven track record in consultative enterprise sales within hospitality, payments, or technology solutions., • Experience closing enterprise deals of £50k+ ARR (or equivalent total contract value)., • Strong understanding of complex integrations across finance, payments, stock, workforce, and CRM systems., • Expertise in value-based selling, ROI modelling, and commercial negotiation., • Comfort with Cap-Ex and SaaS models, subscription and leasing structures, and multi-site rollout strategies., • Technically literate - confident discussing platform architecture, APIs, and integration requirements., • Excellent communication skills with the ability to engage and influence at C-suite and senior stakeholder level., • Proficient in Salesforce (or similar CRM) for opportunity management and forecasting., • Highly organised, self-driven, and capable of managing multiple complex deals simultaneously., • Skilled in creating sales decks, business cases, and RFP documentation using PowerPoint, Keynote, or Google Slides.

At Cocentric, we bring people and technology together to unite and connect the workplace. As a leading reseller of employee experience platforms, our mission is simple: make work better for everyone. We help organisations in hospitality, retail, manufacturing and beyond empower their workforce through human-centred digital solutions. Now, we’re looking for a Sales Team Lead to help us take things to the next level. You’ll lead, support, and optimise our sales function – from pipeline performance and enablement to leading our brilliant BDR team. If you thrive at the intersection of strategy, people, and performance, we’d love to hear from you. RESPONSIBILITIES Team Leadership and Enablement • Coach and manage a high-performing team of BDRs., • Set and enforce clear KPIs for outreach activity, pipeline contribution, and conversion., • Develop sales outbound strategy and playbook: segmentation, cadence and personalisation tactics, • Partner with marketing to align on ICP, campaigns, and event follow-ups., • Develop and iterate cold outreach templates (emails, InMails, call scripts)., • Collaborate with marketing to co-create sales content such as:, • Persona-driven messaging frameworks, • Case study snippets for outbound use, • Top-of-funnel assets for BDR outreach, • Build and own reporting dashboards for BDR activity, conversion rates and pipeline contribution., • Report weekly / monthly on team performance and lead quality., • Ensure CRM is clean, up-to-date, and structured for insight and action WHAT YOU’LL BRING • 5+ years’ experience in Business Development and outbound – ideally in a tech, SaaS, or digital environment, • Proven experience building and managing high-performing BDR or inside sales teams, • Deep understanding of sales performance metrics, pipeline management, and forecasting, • Expertise in HubSpot – including reporting, automation, and deal management, • Strong communicator and coach – able to inspire, guide, and challenge a team, • Commercially minded with strong planning, prioritisation, and stakeholder engagement skills, • Experience in employee experience, workplace tech, or HR platforms is a bonus WHY COCENTRIC • Competitive compensation package and commission., • Individual training plan, offering world-class sales enablement upskilling., • Be part of a collaborative, high-growth team backed by recent investment., • Hybrid working model with a base in our London office and flexibility to work from home., • 29 days annual leave, including a day off for your birthday, plus bank holidays., • Our office closes over Christmas, • Generous private medical care and additional perks with Vitality, • Cocentric recognise that your family is important and being able to spend quality time with your family as it grows is a wonderful experience. This is why we offer enhanced Maternity, Paternity, Adoption and Parental leave.

Senior Development Manager - High-Quality Hotels & PBSA Central London (Office/Site Based, 5 Days a Week) Salary: Up to £100,000 + Package + Excellent Performance-Based Bonus Are you an experienced Development Manager ready to step up into a senior leadership role? We are representing a family-owned developer with a reputation for delivering landmark hotels and purpose build student accommodation projects across London and the UK. With an ambitious pipeline and an emphasis on creating unique, high-quality, customer-focused spaces, they are now seeking a Senior Development Manager to join their team in Central London. This is a rare opportunity to play a pivotal role in shaping high-profile developments while also taking on wider corporate responsibilities, helping drive best practice and performance across the business. The Opportunity As Senior Development Manager, you will: • Lead projects through every stage of the development lifecycle, from planning consent to Practical Completion., • Take charge of design, delivery, and customer experience to ensure schemes align with the company's values., • Manage relationships with funders, JV partners, local authorities, operators, statutory bodies, and contractors., • Oversee risk management, budget control, and financial reporting in partnership with the Finance Team., • Drive efficiency and innovation to balance commercial success with quality and customer well-being., • Represent the business at industry events, promoting its values and forging influential partnerships., • Play an active role in the Senior Development Team, contributing to company-wide governance and strategy., • Line manage, mentor, and develop team members, ensuring high performance and growth within the development function. About You We are looking for someone who not only excels in project delivery but also thrives in a leadership role. You will bring: • A Bachelor's degree in construction, engineering, architecture, or a related field., • At least 10 years' experience in property development, project management, or a related sector., • A strong track record in managing large-scale hospitality, residential, or PBSA developments., • Excellent leadership skills with proven experience motivating and developing teams., • Commercial acumen and the ability to manage budgets, contracts, and negotiations., • A deep understanding of planning processes, building regulations, and industry best practice., • Strong communication and relationship-building skills with senior stakeholders. Why Join? • Salary up to £100,000 per annum + package., • Outstanding performance-based bonus., • Opportunity to lead landmark hotel and PBSA projects across London and the UK., • A collaborative, family-owned environment that values innovation, quality, and long-term vision., • Senior-level responsibility with influence across projects, teams, and business strategy. If you are a forward-thinking leader with the ambition to make a real impact on prestigious, design-led projects, this is the role for you. If you would like to discuss this role further, please feel free to reach out to Vekshana directly. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Events and Marketing Professional (1 Braham Street, London, United Kingdom) London, Birmingham or Manchester 3 days in the office, 2 remote Why this job matters The individual in this role will be responsible for executing a strategic events and hospitality marketing plan that aligns to our goals and supports our wider marketing programmes. Our events and hospitality programme needs to drive brand awareness, consideration and conversion across our target account lists – whether this is new acquisition or driving growth from our existing customer base. The person in this role will need to get under the skin of the outcomes the UK sales teams need from marketing and support on the delivery of a strategic plan. Whilst defining the KPI’s and measuring these to ensure we can track success. You will have a clear grasp on our marketing goals and objectives and execute memorable customer experiences that excite and delight What you’ll be doing Support the Events and Hospitality Manager by being an interface into the private, public, wholesale and SMB teams. Work across the wider marketing team to ensure our event and hospitality programmes drive our strategic objectives – working with agencies where necessary. Ensure governance and compliance are correct for all hospitality and events. Create clear measurement and demonstrable ROI and not be afraid to stop or pause where this isn’t achievable. Execute world class events and hospitality experiences for our customers that drive a tangible commercial outcome. Support on the delivery of flagship events such as the Customer Advisory Board and supporting communications wrap. Collaborate with multiple areas of the marketing team to execute experiences that map into our strategic vertical, segment and campaign plans. Manage the budget for the elements of the plan you will execute. Provide results and ROI on customer activity. Bring some brilliant creativity to what we do to enable BT to stand out in a crowded Telco marketplace. The skills and experience you will have under your belt Previous experience in planning and executing events and hospitality Demonstrated success in delivering impactful marketing campaigns Proven ability to create engaging and memorable experiences that delight customers and drive advocacy. Ability to work with multiple senior stakeholders across different teams to deliver activity on time and within budget Strong collaboration across various teams to deliver targeted activity Highly organised and be interested in achieving a high quality of project management delivery. Experience in evaluating program effectiveness and demonstrating return on investment (ROI). Skilled in managing multiple senior stakeholders across departments to ensure timely and budget-conscious delivery. Excellent interpersonal skills with the ability to build and maintain strong working relationships. Sound understanding of business drivers and the ability to align activities with commercial goals. Benefits Annual on target bonus 10% (based on both personal and company performance) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service. 2 weeks carer’s leave From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. Life Assurance (4 x life cover pay) Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans. My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers. Discounted EE TV including TNT Sport and the NOW Entertainment membership. Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. Volunteering days so you can give back to your local community. Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’ 24/7 private virtual GP appointments for UK colleagues With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

We're looking for a strategic and detail-oriented CRM Manager to lead guest engagement and retention strategies across a collection of design-led lifestyle hotels. As CRM Manager, you'll oversee everything from database segmentation and campaign planning to automation and post-stay journeys. If you're data-driven, hospitality-minded, and passionate about personalisation at scale, this is the role for you. Key Responsibilities Design and implement CRM strategies that enhance guest loyalty, drive repeat bookings, and increase customer lifetime value. Manage and maintain a clean, segmented guest database across multiple systems including PMS, OTAs, and booking engines. Plan and deliver personalised, multi-channel campaigns (email, SMS, app) that reflect booking behaviour, preferences, and lifecycle stage. Build and refine automated journeys, from pre-arrival to post-stay follow-ups and win-back flows. Lead the ongoing development and performance tracking of the brand's loyalty programme, including exclusive offers, experiences, and partnerships. Monitor campaign performance and key CRM metrics, delivering insights and recommendations to optimise guest engagement. Collaborate with marketing, operations, and revenue teams to align communications with commercial goals. Ensure compliance with GDPR and best practice in guest data management and opt-in processes. Stay informed on emerging CRM tools, integrations, and hospitality tech trends to evolve the company's approach. What You'll Bring A degree in Marketing, Business, Data Analytics, or related discipline. 3+ years of CRM experience, ideally within hospitality, travel, or luxury sectors. Strong working knowledge of CRM platforms such as Salesforce, Revinate, Cendyn, or similar. Solid understanding of data segmentation, automation, and personalised campaign workflows. Excellent communication skills with a keen eye for tone and brand voice. Strong analytical mindset with experience using data to drive decisions and improve results. Desirable Experience integrating CRM with booking systems and PMS tools. Familiarity with guest journey mapping and omni-channel engagement strategies. Background in loyalty programme development or hospitality partnerships. TPBN1_UKTJ

London, Birmingham or Manchester 3 days in the office, 2 days remote The individual in this role will be responsible for leading, planning and executing a strategic events and hospitality marketing plan that aligns to our goals and supports our wider marketing programmes. Our events and hospitality programme needs to drive brand awareness, consideration and conversion across our target account lists – whether this is new acquisition or driving growth from our existing customer base. They will be responsible for leading a team of professionals, planning and executing world class events and hospitality that support the goals and objectives of the full marketing team – ensuring strong ROI delivery. The person in this role will need to get under the skin of the outcomes the UK sales teams need from marketing and be responsible for ensuring we support strategic plan delivery. Whilst defining the KPI’s and measuring these to ensure we can track success. Leadership of the team is extremely important to drive a high performing culture as well as strong stakeholder management. You will have a clear grasp on our marketing goals and objectives and design memorable customer experiences that excite and delight. • Key interface into the private, public, wholesale and SMB teams as well as marketing to ensure our event and hospitality programmes drive our strategic objectives., • Creating robust governance and compliance wrap around all hospitality and events., • Create clear measurement and demonstrable ROI and not be afraid to stop or pause where this isn’t achievable., • Plan and execute world class events and hospitality experiences for our customers that drive a tangible commercial outcome., • Responsible and accountable for delivering the Customer Advisory Board series of events and supporting communications wrap., • Collaborate with multiple areas of the marketing team to execute experiences that map into our strategic vertical, segment and campaign plans., • Secures the budget for the events and hospitality programme., • Provide results and ROI on customer activity., • Bring some brilliant creativity to what we do to enable BT to stand out in a crowded Telco marketplace., • Strong experience leading a high-performing hybrid location marketing team, providing clear direction and support to professionals, • Considerable background in creating impactful customer experiences across events and hospitality., • Passionate about creating memorable customer experiences across events and hospitality that customers want to tell everyone about, • Demonstrated success in delivering revenue-impacting campaigns and measuring outcomes., • Skilled in developing big-picture strategies while executing hands-on initiatives., • Strong ability to work across teams to deliver targeted marketing activity., • Ability to bring together data points, insight and analytics from multiple sources (internally and externally) to ensure we are relevant, targeted and successful, • Ability to prioritise marketing efforts to maximise ROI, with experience in measuring program effectiveness and ROI, • Comfortable using data, insights, and analytics from multiple sources to inform strategy., • Strong commercial acumen, understanding of business drivers and revenue impact., • Skilled in building strong relationships with senior stakeholders to ensure high engagement with plans; natural ability to foster strong internal and external relationships, • Confident and engaging presenter, able to communicate ideas clearly and persuasively., • Excellent project management, skills, planning and execution skills to deliver activity on time and within budget., • Annual on target bonus 10% (based on both personal and company performance), • BT Pension scheme; minimum 5% employee contribution, BT contribution 10%, • 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service., • 2 weeks carer’s leave, • From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • Life Assurance (4 x life cover pay), • Exclusive colleague discounts on our latest and greatest BT broadband packages, • 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans., • My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers., • Discounted EE TV including TNT Sport and the NOW Entertainment membership., • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc., • Volunteering days so you can give back to your local community., • Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’, • 24/7 private virtual GP appointments for UK colleagues With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Previous proven experience in sales, business development, account management or a senior hospitality management role. Experience in actively developing new business leads, negotiating contracts, and developing recruitment solutions to match client needs.