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  • Cafe Manager
    Cafe Manager
    2 months ago
    £30000–£35000 yearly
    Full-time
    Northwood Hills, Hillingdon

    ☕ Café Manager – Krave Dessert Café Location: Northwood Full-Time Love great coffee, amazing desserts and creating a brilliant customer experience? Krave Dessert Café is looking for an experienced Café Manager to take ownership of our day-to-day operation and help take the business to the next level. We’re looking for someone energetic, organised and commercially minded who knows how to lead a team, keep standards high and create an atmosphere that keeps customers coming back. 🍰 The Role As Café Manager, you'll have responsibility for the overall performance and smooth running of Krave, including: • Leading, motivating and developing the team, • Managing staff rotas and ensuring efficient staffing levels, • Delivering consistently excellent customer service, • Driving sales and looking for ways to grow the business, • Maintaining high standards across food, drinks, presentation and cleanliness, • Managing stock levels, ordering and supplier relationships, • Controlling wastage and keeping an eye on costs, • Ensuring opening and closing procedures are followed, • Handling customer feedback and resolving issues confidently, • Making sure the café is always looking and operating at its best 🙌 Who We're Looking For We're looking for an experienced café or hospitality manager who: • Has previous management experience in a busy café, restaurant or similar hospitality business, • Is confident leading and managing a team, • Has a strong understanding of stock, labour and cost control, • Is commercially minded and motivated by increasing sales, • Has excellent customer service skills, • Is organised, reliable and hands-on, • Leads from the front rather than managing from the sidelines, • Brings positive energy to the team and the café ✨ Why Krave? Krave is all about great desserts, great drinks and great experiences. We're looking for someone who wants more than just a management job — we want someone who can really take ownership of the café, bring ideas to the table and help us grow. If you're an experienced hospitality manager who loves building strong teams, delivering brilliant service and running a successful operation, we'd love to hear from you.

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  • Front of House & Membership Sales Coordinator
    Front of House & Membership Sales Coordinator
    1 day ago
    £24000 yearly
    Full-time
    Burnt Oak, Brent

    We’re hiring a Front of House & Membership Sales Coordinator to join Euforyc Studios. This is a client-facing role combining front of house, membership sales, customer service and café/barista duties. We’re looking for someone confident, professional, commercially minded and genuinely good with people. You’ll be responsible for creating a premium client experience while supporting membership sales and ensuring the studio runs smoothly during your shifts. Key responsibilities include: • Welcoming and checking in clients, • Membership and package sales, • Following up with enquiries and potential members, • Managing bookings and client queries, • Preparing coffees, matcha and other café drinks, • Processing payments, • Maintaining reception and café standards, • Completing closing procedures, • Supporting stock management, • Handling client concerns professionally, • Taking ownership of the studio while on shift We’re looking for someone who is: • Confident and naturally strong with people, • Comfortable with sales and targets, • Reliable, proactive and organised, • Professional and well presented, • Comfortable working independently, • Experienced in customer service, sales, hospitality, fitness, wellness, beauty or premium retail Previous barista experience is desirable, but training can be provided. Schedule: Monday to Friday evenings, approximately 5:45 pm to 9:15 pm Saturday and Sunday, 9 am to 5 pm 📍 Colindale, London 💷 £24,000 per annum + commission

    Immediate start!
    No experience
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  • Waiter / Waitress
    Waiter / Waitress
    2 days ago
    £12–£16 hourly
    Full-time
    Kingsbury Green, London

    About Khayal Khayal is a Mediterranean and Turkish-inspired restaurant dedicated to delivering exceptional food, warm hospitality and a memorable dining experience. We are looking for friendly, professional and enthusiastic waiters and waitresses to join our team and help create a welcoming atmosphere for every guest. Key Responsibilities • Welcome guests warmly and provide excellent customer service., • Present menus, explain dishes and make recommendations., • Take food and beverage orders accurately and efficiently., • Serve food and drinks professionally and promptly., • Ensure tables are clean, organised and properly set., • Check on guests throughout their dining experience to ensure satisfaction., • Handle customer enquiries, special requests and complaints professionally., • Communicate effectively with kitchen staff, bar staff and management., • Process bills and payments accurately., • Maintain high standards of cleanliness, hygiene and food safety., • Follow restaurant procedures and health and safety regulations., • Support colleagues to ensure smooth daily restaurant operations. Requirements • Previous experience in a restaurant or hospitality environment is preferred., • Excellent communication and customer service skills., • A friendly, confident and professional attitude., • Ability to work well under pressure in a fast-paced environment., • Strong attention to detail and a positive, team-focused approach., • Good personal presentation and a professional manner., • Flexibility to work evenings, weekends and bank holidays., • A willingness to learn about our menu and provide recommendations to guests. What We Offer • Competitive pay and tips., • A friendly and professional working environment., • Training and development opportunities., • Opportunities for career progression., • The chance to be part of a growing restaurant brand. Our Ideal Candidate We are looking for someone who takes pride in hospitality, enjoys interacting with people and understands that excellent service is about more than simply serving food. You should be attentive, reliable and passionate about creating an exceptional dining experience for every guest. How to Apply: Please submit your CV and a brief introduction explaining why you would be a great fit for the Khayal team.

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  • Barista
    Barista
    3 days ago
    £13 hourly
    Full-time
    Borehamwood

    Duties Involve: Looking for an experienced barista to join our team for 20-30 hours a week • Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks, to be made quickly and efficiently for busy commuters, • Using espresso machines, grinders, and other equipment to make high-quality beverages, • Take customer orders and provide exceptional customer service, • Maintain a clean and organised work area, including cleaning equipment and utensils, • Follow all food safety and sanitation guidelines to ensure the safety of customers and staff, • Handle cash transactions and accurately process payments, • Replenish all stock and monitor stock levels Qualifications • Previous experience as a barista or in a similar role is essential, • Basic math skills to handle cash transactions, • Ability to work in a fast-paced environment while maintaining attention to detail, • Excellent customer service skills with the ability to communicate effectively with customers, • Knowledge of food safety regulations and proper food handling techniques, • Strong time management skills to prioritise tasks and ensure efficient service Ideal for someone who lives very close by, must be reliable and responsible as the shop opening on time will depend on you. If you have a passion for coffee and people, we would love to hear from you! Experience: • Barista: 1 year (required), • Hospitality: 1 year (required), • customer service: 1 year (required) Location: • Elstree WD6 3LS (required) Work Location: In person

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  • Senior CDP
    Senior CDP
    3 days ago
    £16.21–£17.21 hourly
    Full-time
    London

    Fonda Senior Chef de Partie Requirements: • A confident and talented chef who can support the services and sections to maintain a premium guest experience, whilst working in a large team environment., • Experienced in working with fresh, top-quality ingredients and building relationships with our world leading supply partners., • Maintain quality and quantity controls across your sections, supporting the senior team with quality, food safety and stock management processes., • An enthusiastic and proactive individual, who whilst supporting the senior team can take ownership of their section and departments of the Fonda Kitchen., • Able to work with integrity, generosity, and excellent attention to detail for people & product., • Passionate and knowledgeable about food, wine, and hospitality and able to exceed guests' expectations., • A champion of our values and ethos, be always working to a 'Best in Class' level. What we offer our senior Chef de Parties: • 50% staff discount across all MJMK restaurants, • Free staff meals while on shift, • Up to £500 team referral bonus, • Opportunity to develop your career with MJMK Restaurants, • Enhanced maternity and paternity pay after your first year with us, • Extra day's holiday every year you're with us, up to 5 extra days, • Wide range of benefits from Hospitality Action - Including: mental health & well-being support, Benefits Hub with retail discounts, wellness podcast, nutrition-focused recipes, digital gym, mindfulness meditation, as well as Employee Assistance Program About Fonda Fonda is an exciting, contemporary Mexican restaurant, years in the making from chef Santiago Lastra and MJMK Restaurants. Opened in 2024 in Mayfair's Heddon Street, Fonda has showcased regional Mexican cooking through Santiago's unique lens, presented in an elegant, vibrant style, complemented by contemporary design. In Mexico, a Fonda is a family-owned eatery, serving traditional dishes in an informal setting, each inspired by personal recipes from the generations that came before. Santiago Lastra's Fonda builds on this concept to showcase recipes from across the country. Though seemingly simple, Fonda's dishes draw on the quality and provenance of ingredients, combined with innovative techniques to elicit the flavours of Mexico in a modern way. The warmth and genuine hospitality is at the forefront of how we look after our team and guests, replicating Mexico's traditional family-run Fonda's. We'd love to hear from you if you're an experienced Chef de Partie and you're up for a new challenge and the opportunity to work alongside Santiago Lastra. About MJMK Restaurants MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star and been named one of the World's 50 Best Restaurants. In 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025.

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  • Junior Sous Chef
    Junior Sous Chef
    3 days ago
    £40000–£45000 yearly
    Full-time
    London

    Junior Sous Chef Candidate Requirements: • Proven ability to maintain high food quality and consistency during service, • Strong understanding of recipe specs, food prep methods, and portion control, • Commitment to upholding presentation standards and kitchen discipline, • Familiarity with BOH systems including Check 365, MarketMan, and other MJMK platforms, • Confidence in placing accurate orders, stock control, and invoice entry, • Experience managing kitchen maintenance and equipment issues efficiently, • Ability to train, onboard, and support new team members effectively, • Experience following HR procedures around performance, conduct, and development, • Positive leadership style that builds morale and motivates junior team members, • Champion of culture and teamwork in a fast-paced kitchen environment, • Strong eye for cost control (labour, stock, waste) within set budgets, • Skilled in tracking invoice discrepancies and managing supplier costs, • Understanding of FIFO stock rotation and waste minimisation techniques, • Ability to prioritise tasks, manage time effectively, and delegate clearly, • Support the Head Chef by communicating supplier, staff, or kitchen concerns early, • Confident in coaching senior team on leadership and training techniques What We Offer Our Sous Chef: • 50% discount across all MJMK restaurants, • Up to £500 team referral bonus, • Opportunity to develop your career with MJMK Restaurants, • Enhanced maternity and paternity pay after your first year, • An anniversary scheme to reward loyalty each year you are with us, • Extra day's holiday every year you're with us, up to 5 extra days, • Wide range of benefits from Hospitality Action - Including: mental health & well-being support, Benefits Hub with retail discounts, wellness podcast, nutrition-focused recipes, digital gym, mindfulness meditation, as well as Employee Assistance Program, • Company sick pay after one year of service About Casa Our journey began in 2018 with the launch of Casa do Frango in London Bridge – a Portuguese grill concept inspired by Marco's Portuguese heritage and fond memories of his upbringing in Southern Portugal. Offering a menu of fresh, wood charcoal-grilled dishes in a warm atmosphere, it quickly became a local favourite. Building on this success, we were fortunate to be able to expand Casa to the neighbourhoods of Mayfair (2022) and Victoria (2023). We're looking for a Sous Chef to join our team at Casa Mayfair who will embody our passion for delivering exceptional guest experiences and help us continue to grow. The site welcomes around 1300 guest each week, a 125-cover dinning space, 100 cover event space/bar, two private dining room and a small terrace. We are passionate about creating memorable experiences for our guests and nurturing a positive, energetic work environment for our team. After winning Disruptor Brand at the 2023 Peach 20/20 Hero & Icon Awards and Emerging Concept at the MCA Hospitality Awards 2023, there's never been a better time to join us. With our expansion continuing in 2025, career progression opportunities are endless. About MJMK Restaurants MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a fine dining restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star, named one the World's 50 Best Restaurants list. 2024 saw the launch of two new ventures: Fonda, a contemporary Mexican concept in Mayfair—our second collaboration with Santiago Lastra—and AngloThai in Marylebone, the debut restaurant from husband-and-wife team John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. At the 2025 National Restaurant Awards, AngloThai was named 'The Square Opening of the Year' and ranked 7th in the Top 100 list, followed by KOL at number 50. September, saw the opening of Luso, a contemporary Portuguese restaurant in Fitzrovia.

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  • Senior Sous Chef
    Senior Sous Chef
    3 days ago
    £50000–£55000 yearly
    Full-time
    London

    Senior Sous Chef – AngloThai - Marylebone £50,000 to £55,000 (dependent on experience) Location: 22-24 Seymour Place, W1H 7NL · Full-time, site-based AngloThai is a Michelin-starred, Thai-inspired restaurant on Seymour Place in London, the debut permanent home of husband-and-wife team John and Desiree Chantarasak. John's cooking reimagines Thai flavours through hyper-seasonal British produce, served across a 50-cover dining room and Baan, our 16-cover private dining room, with a wine programme led by Desiree. As the restaurant grows, we are looking for an exceptional, passionate Senior Sous Chef to join the team. As Senior Sous Chef, you will own the day-to-day running of the kitchen alongside the Head Chef, leading a talented team and protecting the standards the kitchen is known for. You will lead by example on the pass, making sure every dish leaves the kitchen exactly as John intends, and step up to run the kitchen in the Head Chef's absence. You will report to the Head Chef and support the full operation of the restaurant, the kitchen and Baan. This role will suit an experienced sous chef or senior sous chef from a premium or Michelin-starred kitchen, who leads from the front, cares deeply about produce, and wants to grow a team as well as their own craft. This is a hands-on leadership role for someone who lives and breathes hospitality. Key Responsibilities • Run the kitchen day to day alongside the Head Chef, upholding the standard on every dish., • Lead by example on the pass, checking every plate before it leaves the kitchen., • Step up to run the kitchen in the Head Chef's absence, keeping service smooth and consistent., • Support the full operation of the restaurant, the kitchen and Baan, our private dining room., • Motivate and inspire the team to give their best every shift., • Coach and develop the team, building their leadership skills and confidence., • Manage ordering, stock and supplier relationships accurately., • Uphold food safety, allergen management and health and safety standards always., • Work with fresh, top-quality, seasonal produce to the restaurant's exacting standards., • Keep the kitchen, equipment and storage in excellent order, flagging maintenance early. What We're Looking For We are looking for a natural leader who thrives in a fast, high-standards kitchen and brings the best out of the people around them. • You will bring:Experience as a sous chef or senior sous chef in a premium or Michelin-starred kitchen., • A hands-on leadership style that nurtures and grows a team., • Confidence working with fresh, top-quality, seasonal ingredients., • Strong skills in ordering, stock management and supplier communication., • A solid grounding in food safety, allergen management and health and safety., • The ability to coach team members and build their leadership skills., • The ability to step up and lead the kitchen in the Head Chef's absence, keeping service consistent., • Excellent organisation, attention to detail and communication., • Genuine passion for food, wine and hospitality., • Drive and ambition, with a hunger to keep learning, develop your craft and grow with us. What We Offer • 50% team discount across all MJMK restaurants., • Up to £500 team referral bonus., • Opportunity to grow within one of London's most ambitious hospitality groups., • Enhanced maternity and paternity pay after one year with us., • Company sick pay after one year, up to five days., • Extra day's holiday every year you're with us, up to 5 extra days., • Mental health and well-being assistance via Hospitality Action, offering free advice and counselling., • Enhanced pension contributions after 5 years with us., • Anniversary scheme reward for every year you're with us. About MJMK Restaurants MJMK Restaurants owns and operates a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin star and been named one of the World's 50 Best Restaurants. 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair, our second collaboration with Santiago Lastra, and AngloThai in Marylebone, a debut restaurant from husband-and-wife team John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025. We're building ambitious restaurant brands with a focus on quality, creativity and guest experience, and we're just getting started.

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  • Senior Chef de Partie
    Senior Chef de Partie
    3 days ago
    £15.51–£16.51 hourly
    Full-time
    London

    Senior Chef de Partie Candidate Requirements: • Proven experience as a Senior Chef de Partie or strong experience as a Chef de Partie in a high-quality, fast-paced kitchen., • Passionate about delivering exceptional food and memorable guest experiences., • Confident in managing a section independently and supporting junior team members., • Strong leadership skills with the ability to train, motivate, and guide others., • Excellent attention to detail and commitment to maintaining high culinary standards., • Thorough understanding of food safety regulations and kitchen hygiene practices., • Creative mindset with a desire to contribute to menu development and innovation., • Calm and efficient under pressure, with excellent time management and organisational skills. What We Offer Our Senior Chef de Partie: • 50% staff discount across all MJMK restaurants, • Free staff meals while on shift, • Up to £500 team referral bonus, • Opportunity to develop your career with MJMK Restaurants, • Enhanced maternity and paternity pay after your first year with us, • Extra day's holiday every year you're with us, up to 5 extra days, • Wide range of benefits from Hospitality Action - Including: mental health & well-being support, Benefits Hub with retail discounts, wellness podcast, nutrition-focused recipes, digital gym, mindfulness meditation, as well as Employee Assistance Program About Casa Our journey began in 2018 with the launch of Casa do Frango in London Bridge – a Portuguese grill concept inspired by Marco's Portuguese heritage and fond memories of his upbringing in Southern Portugal. Offering a menu of fresh, wood charcoal-grilled dishes in a warm atmosphere, it quickly became a local favourite. Building on this success, we were fortunate to be able to expand Casa to the neighbourhoods of Mayfair (2022) and Victoria (2023). We're looking for a Senior Chef de Partie to join our team at Casa Mayfair where you will play a key role in delivering exceptional food and contributing to deliver outstanding guest experiences. The site welcomes around 1300 guest each week, a 125-cover dinning space, 100 cover event space/bar, two private dining room and a summer terrace. We are passionate about creating memorable experiences for our guests and nurturing a positive, energetic work environment for our team. After winning Disruptor Brand at the 2023 Peach 20/20 Hero & Icon Awards and Emerging Concept at the MCA Hospitality Awards 2023, there's never been a better time to join us. With our expansion continuing in 2025, career progression opportunities are endless. About MJMK Restaurants MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a fine dining restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star, named No. 17 on the World's 50 Best Restaurants list. In 2022, we launched Lisboeta, a premium restaurant in Fitzrovia with renowned Portuguese chef patron Nuno Mendes. 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7thin the Top 100 list, followed by KOL at number 50 and Lisboeta at 93rd place.

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  • Weekend Supervisor
    Weekend Supervisor
    12 days ago
    £14–£16 hourly
    Part-time
    Borehamwood

    Roaming Roast is looking for someone to run our Borehamwood coffee truck at weekends. Your main responsibilities will be: -Driving the tuktuk to its location from our storage facility -Lead barista throughout the day (you will be supported by another barista) -Ensuring standards of quality and hygiene are upheld Hours: 7.30-4pm Saturday and Sunday There will always be additional hours available during the week should you wish to take them but this is not required. You must have held a full driving licence for 2 years and be over 25 years of age for insurance purposes. We are a small chain of specialty coffee trucks operating in London and Hertfordshire. Our ideal candidate is someone who has multiple years of experience as a barista and someone who is able to demonstrate their ability think and act independently. As a small business, you'll wear many hats other than just barista. As we're an outdoor coffee truck, someone who enjoys being out in all weathers essential and being a practical problem solver is highly desirable. This is an incredibility rewarding job for the right candidate. We believe that people in hospitality deserve better. So if you love standing outside talking to people whilst accepting the responsibility of managing a coffee truck for the weekend, this is for you! Run by husband and wife team Charlie and Abbi, we have a loyal customer base who come for a chat, as well as a coffee. Commonly cited as the best coffee in Borehamwood, we are a small business aiming to make a big difference to the quality of coffee people drink. We serve specialty coffee from Origin and homemade treats made by Abbi, with a commitment to delivering coffee as the roaster intends: no syrups and no squirty cream. Our dedication to quality ensures that every customer enjoys a premium coffee experience. Benefits 28 Days holiday prorated for part time 3% pension contributions Free coffee whilst on shift Staff discount on beans and treats Free PureGym membership Extra warm socks and hats are issued in winter. Suncream and hat provided in the summer! Desired experience Minimum 1 year full time (or part time equivalent) experience as a speciality coffee barista is essential Someone who is crack on and do without needing to be asked Strong Interpersonal Skills and Customer Service abilities Excellent Communication skills Attention to detail and a commitment to quality Ability to work efficiently in a fast-paced environment A team player who's known for being on time and reliable A physically practical person who is prepared to attempt to fix things when they're broken Resilience and adaptability is essential Someone who enjoys the outdoors is highly advantageous due to the nature of our business Benefits: • Company events, • Company pension, • Discounted or free food, • Employee discount, • Gym membership, • Sick pay, • Store discount

    Immediate start!
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  • Bar Staff
    Bar Staff
    29 days ago
    £11.5–£17 hourly
    Part-time
    London

    The bar staff is responsible for delivering exceptional customer service by preparing and serving beverages, both alcoholic and non-alcoholic, in a timely and professional manner. This role requires a keen attention to detail, strong interpersonal skills, and a thorough knowledge of drink recipes and mixology techniques. The ideal candidate will be able to create a welcoming atmosphere, maintain a clean and organized bar, and ensure all legal regulations related to alcohol service are followed. Key Responsibilities: 1. Drink Preparation and Service: • Mix and serve a variety of beverages, including cocktails, mocktails, wines, beers, and spirits., • Provide recommendations to customers on drink selections based on their preferences., • Ensure all drinks are prepared according to standard recipes and portion sizes. 1. Customer Service: • Greet and engage with customers in a friendly and professional manner., • Take orders accurately and ensure customers are served promptly., • Address customer inquiries and complaints efficiently, escalating issues to the Bar Manager when necessary. 1. Bar Maintenance and Cleanliness: • Keep the bar area clean and organized, including washing glassware, cleaning countertops, and maintaining equipment., • Restock bar supplies such as liquor, mixers, garnishes, and other essentials throughout the shift., • Conduct regular inventory checks and report shortages or discrepancies to the Bar Manager. 1. Cash Handling and Transactions: • Handle cash and credit card transactions accurately, ensuring all sales are recorded correctly., • Balance the cash register at the end of the shift, reporting any discrepancies. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Comply with all local laws and regulations regarding the sale of alcohol, including verifying customer age and refusing service to intoxicated patrons., • Attend regular training sessions on responsible alcohol service, first aid, and emergency procedures. 1. Team Collaboration: • Work closely with other bar staff, waitstaff, and kitchen staff to ensure efficient service., • Assist in the training of new bar staff as needed., • Participate in staff meetings and contribute to the continuous improvement of bar operations. Qualifications: • Previous experience as a bartender or in a similar role is preferred., • Strong knowledge of mixology, drink recipes, and beverage trends., • Excellent communication and customer service skills., • Ability to work in a fast-paced environment while maintaining high standards of service., • Basic math skills for handling cash transactions., • Flexibility to work evenings, weekends, and holidays as needed. Physical Requirements: • Ability to stand for long periods of time., • Capable of lifting heavy items, such as cases of liquor or beer kegs, as required. Additional Skills: • Certification in responsible alcohol service (e.g., TIPS or equivalent) is a plus., • Passion for the hospitality industry and a positive attitude.

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  • Bar Staff
    Bar Staff
    1 month ago
    £12.71–£13 hourly
    Full-time
    Uxbridge

    Join a friendly, customer-focused pub team and help create a welcoming, enjoyable and safe environment for every customer. Previous hospitality experience is beneficial but not essential, as full training can be provided. Key responsibilities • Welcome customers professionally and provide excellent service., • Take orders accurately and prepare and serve alcoholic and non-alcoholic drinks to company standards., • Operate the EPOS/till system and process cash, card and other approved payments correctly., • Follow procedures for discounts, refunds and voids, and report any discrepancies to management., • Keep the bar, customer areas, tables and workstations clean, organised and well maintained., • Restock bars, fridges and service areas, assist with deliveries, and follow stock rotation procedures., • Minimise waste, report breakages and stock issues, and support stock control activities., • Follow licensing, Challenge 25, health and safety, fire safety and food hygiene procedures., • Report incidents, hazards, maintenance concerns and cleanliness issues promptly., • Work positively with management and bar, floor, kitchen and security teams, particularly during busy periods., • Arrive on time, attend required training and communicate clearly about availability or absence. What we’re looking for • A friendly, reliable and approachable attitude., • Strong customer service and communication skills., • The ability to work efficiently in a fast-paced environment., • Good teamwork, honesty and accountability when handling cash and stock., • A willingness to learn and develop., • Flexibility to work evenings, weekends and bank holidays., • Passion for delivering excellent hospitality standards. What we offer • Competitive hourly pay., • Full-time and part-time opportunities., • Full training and ongoing support., • Flexible working opportunities., • Career development and progression within a growing pub group., • A supportive and enjoyable team environment. Our values are People, Standards and Fun. We expect every team member to take pride in the venue, provide excellent service and contribute positively to the team.

    Immediate start!
    No experience
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  • Front of House Team Member
    Front of House Team Member
    29 days ago
    £12–£15 hourly
    Part-time
    London

    The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

    Immediate start!
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  • Dessert Cafe General Manager
    Dessert Cafe General Manager
    2 months ago
    £27000 yearly
    Full-time
    Northwood

    Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

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