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  • Waiter / Waitress
    Waiter / Waitress
    16 days ago
    £14–£15 hourly
    Full-time
    London

    Role Purpose The Waiter is responsible for delivering a warm, attentive and consistent guest experience, ensuring that every guest feels welcomed, looked after and valued. This role focuses on building rapport with guests, maintaining strong service standards and working collaboratively with the team to ensure smooth and efficient service. The Waiter plays a key role in creating memorable experiences that encourage guests to return. The “C” Principles The Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Head Waiter / Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Waiter consistently demonstrates: • Guest-focused mindset – prioritises guest experience at all times, • Strong communication – listens actively and communicates clearly, • Positive attitude – creates an engaging and welcoming atmosphere, • Attention to detail – ensures accuracy and consistency in service, • Teamwork – supports colleagues and contributes to smooth service, • Organisation – manages their section effectively, • Resilience – performs well during busy service periods Key Responsibilities Guest Experience & Service Delivery • Deliver friendly, attentive and professional service to all guests, • Build rapport and create a welcoming, engaging experience, • Take orders accurately and confidently, • Ensure guests feel looked after throughout their visit, • Anticipate guest needs and respond proactively Service Standards & Execution • Maintain high standards of service, presentation and professionalism, • Ensure food and drinks are served correctly and efficiently, • Follow company service steps and procedures consistently, • Manage timing of service to ensure a smooth guest journey Section Management • Take responsibility for a section during service, • Ensure tables are clean, organised and ready for guests, • Monitor guest needs and maintain awareness of the section at all times, • Support smooth transitions between courses and table turns Teamwork & Communication • Communicate clearly with BOH and FOH teams, • Support runners, head waiters and managers during service, • Contribute to a positive, respectful and team-focused environment, • Ask for support when needed and offer help to others Organisation & Cleanliness • Maintain cleanliness and organisation of the floor and service areas, • Support opening and closing duties, • Ensure stations are stocked and ready for service, • Follow hygiene and presentation standards at all times Compliance & Standards • Follow all company policies and procedures, • Maintain awareness of allergens and dietary requirements, • Ensure responsible service of food and beverages, • Uphold professional appearance and conduct Problem Solving • Respond calmly and professionally to guest requests or concerns, • Resolve minor issues independently where possible, • Escalate more complex issues to senior team members, • Maintain composure during busy periods

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  • Gaming Party Host/ Van Driver
    Gaming Party Host/ Van Driver
    2 months ago
    £14 hourly
    Part-time
    Greenford

    Gaming Party Bus is a unique party concept that brings video gaming parties straight to your door. We arrange children's parties, adult's parties, wedding parties and corporate events. We are always looking for bright and energetic people to join our team and help build our brand as London's favourite gaming party bus! We are looking for dedicated and patient gaming staff who have experience with driving a van and can confidently drive around London roads with our new party van. Individuals who have experience in dealing with gaming consoles such as Xbox One, Nintendo Switch, PS4, PS5 and PC’s will be an added bonus as our team are dedicated in creating the best gaming experience ever. The Role We would require someone that is passionate about gaming, who is confident and friendly with customers and has a full clean driving license that is available immediately and lives local to Greenford, West London area. You will be travelling on one of our buses to client’s houses and venues to carry out the parties. Parties are booked around London and surrounding areas within the M25 border. At the parties, you will be required to supervise the party and help players throughout their party. You must be friendly, professional, outgoing and have a good relationship with clients to help grow our fun, friendly brand. Does this describe you? -You are friendly and outgoing and enjoy working within a team. -You are passionate about delivering a great experience for our customers who look for a unique experience, facilitated by you. -You have great communication skills, and are able to gain trust and respect of our customers and seen as a motivator, entertainer and mentor to the group. -You have a clean driving record and experience driving a large vehicle. Work Location: Alperton, UB6

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