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• Client: Metropolitan Thames Valley Housing (MTVH) – Metworks In-House Repairs Team, • Location: Beeston (NG9) – Covering Nottinghamshire & Derbyshire, • Salary: £40,548 per annum (pro-rata for temporary roles), • Hours: 40 hours per week, Monday – Friday (30 minutes unpaid lunch per day), • Base: Beeston Office, NG9 1LA Metropolitan Thames Valley Housing (MTVH) is one of the UK’s largest housing associations. MTVH’s mission is that everyone should have a home and the opportunity to live well. Through its in-house repairs and maintenance arm, Metworks, the organisation delivers high-quality repairs, compliance, and planned works to over 60,000 homes across the UK, ensuring residents live in safe, secure, well-maintained homes. The Opportunity We are recruiting a skilled and qualified Electrician to work within MTVH’s Metworks team. This role is offered on a temporary or temp-to-permanent basis and involves carrying out domestic electrical repairs and maintenance across approximately 10,500 homes throughout Nottinghamshire and Derbyshire. What’s on Offer • 40 hours per week, Monday – Friday, • 30 minutes unpaid lunch per day, • 1 in 3 weeks late shift rotation (9:30am – 6:00pm), • Company van and fuel card provided, • Power tools, mobile phone, full uniform and PPE provided, • DBS check required due to working in occupied homes, • Opportunity to progress into a permanent MTVH position with enhanced benefits Essential Requirements • NVQ Level 3 in Electrical Installation (or equivalent), • City & Guilds 2361 Parts 1 & 2 and AM2 (or equivalent), • 17th or 18th Edition IEE Wiring Regulations, • City & Guilds 2391 / 2394 / 2395 Inspection & Testing (or equivalent), • Full UK manual driving licence with minimum 1 year driving experience The Role • Domestic electrical installation, repair and maintenance works, • Inspection, testing, certification and remedial works, • Working in compliance with IEE Wiring Regulations and Building Regulations, • Attending in-house training and CPD to support NICEIC accreditation Apply now or contact to discuss further.

• Client: Metropolitan Thames Valley Housing (MTVH) – Metworks In-House Repairs Team, • Location: Beeston (NG9) – Covering Nottinghamshire & Derbyshire, • Salary: £40,548 per annum (pro-rata for temporary roles), • Hours: 40 hours per week, Monday – Friday (30 minutes unpaid lunch per day), • Base: Beeston Office, NG9 1LA Metropolitan Thames Valley Housing (MTVH) is one of the UK’s largest housing associations. MTVH’s mission is that everyone should have a home and the opportunity to live well. Through its in-house repairs and maintenance arm, Metworks, the organisation delivers high-quality repairs, compliance, and planned works to over 60,000 homes across the UK, ensuring residents live in safe, secure, well-maintained homes. The Opportunity We are recruiting a skilled and qualified Electrician to work within MTVH’s Metworks team. This role is offered on a temporary or temp-to-permanent basis and involves carrying out domestic electrical repairs and maintenance across approximately 10,500 homes throughout Nottinghamshire and Derbyshire. What’s on Offer • 40 hours per week, Monday – Friday, • 30 minutes unpaid lunch per day, • 1 in 3 weeks late shift rotation (9:30am – 6:00pm), • Company van and fuel card provided, • Power tools, mobile phone, full uniform and PPE provided, • DBS check required due to working in occupied homes, • Opportunity to progress into a permanent MTVH position with enhanced benefits Essential Requirements • NVQ Level 3 in Electrical Installation (or equivalent), • City & Guilds 2361 Parts 1 & 2 and AM2 (or equivalent), • 17th or 18th Edition IEE Wiring Regulations, • City & Guilds 2391 / 2394 / 2395 Inspection & Testing (or equivalent), • Full UK manual driving licence with minimum 1 year driving experience The Role • Domestic electrical installation, repair and maintenance works, • Inspection, testing, certification and remedial works, • Working in compliance with IEE Wiring Regulations and Building Regulations, • Attending in-house training and CPD to support NICEIC accreditation Apply now or contact to discuss further.

Your new companyYou will be joining a long-established building services subcontractor based in Nottinghamshire, delivering engineering solutions across schools, warehouses, commercial offices, and public-sector buildings.The business is growing steadily and is investing in the development of its in-house design team. With a supportive environment and a strong pipeline of work, this is an excellent opportunity for someone looking to build a long-term career in mechanical building services design.Your new roleAs a Junior Mechanical Design Engineer, you will support the mechanical design function across a variety of projects. This role provides hands-on technical development, direct mentorship, and exposure to all stages of the design lifecycle.Your responsibilities will include:Assisting with mechanical calculations, drawings, and technical documentationSupporting the use of Revit and IES (training will be provided)Helping prepare design schedules, specifications, and reportsWorking alongside senior engineers to understand design standards and complianceGaining exposure to client meetings, coordination, and project deliverySupporting project teams across multiple sectorsThis is an office-based position with structured progression pathways.What you'll need to succeedYou will need a genuine interest in building services engineering and the potential to develop quickly. Suitable backgrounds include:You may come from:A mechanical site-based background (e.g., HVAC installation, mechanical contracting, commissioning)A graduate background, provided your degree includes mechanical engineering modules relevant to building servicesEarly-career mechanical engineers with transferable technical skillsYou will need:An understanding of building services principles, even if you haven't worked in the sector beforeA qualification such as a Degree/HNC/HND in Mechanical or Building Services EngineeringStrong communication skills and willingness to learnA proactive, detail-focused approachEnthusiasm to develop software skills including Revit and IESThis role is ideal for someone looking for a supportive environment with real progression.What you'll get in return£30,000 - £40,000 salary25 days annual leaveAccess to an Employee Trust Scheme with long-term benefitsFull training and development in Revit, IES, and building services designMentorship from experienced senior engineersClear progression into Intermediate Mechanical Design Engineer levelA collaborative and supportive workplace where your development is prioritisedWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

English & Maths TrainerLocation: Nottingham, with travel across the East MidlandsHours: Part-time (4 days / 29 hours) Mon-Thurs with a 630pm finish on a Monday– term-time consideredSalary: £28,212 – £33,036 per annum (pro-rata), depending on experienceBenefits Our client offers a supportive, values-driven working environment and an excellent benefits package, including: • 34 days’ annual leave (including bank holidays), with the option to buy up to 10 additional days for full time employees, • Excellent work-life balance with a 35-hour week and a 3:30pm finish on Fridays, • Annual profit share and company pension scheme, • Health Care Plan, wellbeing support, and Employee Assistance Programme, • Mileage reimbursement, cycle-to-work scheme, and travel loan, • Discounts at 80+ retailers and paid dependency leave We are currently recruiting on behalf of a well-established and highly regarded trainingorganisation with a strong presence across the East Midlands. This organisation is known for its learner-centred approach and commitment to improving life chances through high-quality education and skills delivery.Make a Real Difference to Learners’ Futures Our client supports adults and young people from diverse backgrounds to build confidence, develop essential skills, and achieve qualifications that positively impact employability and progression. Rated “Good” by Ofsted, they are committed to continuous improvement, inclusion, and learner success.The Role We are seeking a passionate English & Maths Trainer who is motivated by helping learners achieve and progress. The role involves delivering English and Maths from Entry Level to Level 2 across apprenticeship and adult learning programmes, through a mix of workplace and in-house delivery. This opportunity would suit someone who thrives on building learner confidence, adapting delivery to individual needs, and making a genuine, lasting impact.Key Responsibilities, • Deliver engaging English and Maths sessions that support learner achievement and progression, • Work with mixed-ability learners, including those who may be disengaged or lack confidence, • Manage a caseload of learners, monitoring progress and supporting timely achievement, • Diagnose learning needs and tailor delivery accordingly, • Maintain accurate learner records and contribute to quality assurance, • Work collaboratively with employers, assessors, and internal teamsAbout YouEssential:, • Experience delivering English and Maths (Entry Level to Level 2), • English and Maths qualifications at Level 2 or above, • Strong learner-centred approach and effective classroom management skills, • A recognised teaching award at Level 3 or above, • Full UK driving licence and access to own transportDesirable:, • GCSE English delivery experience, • Level 5 subject specialism in English If you’re passionate about education, equality of opportunity, and helping learners succeed, we’d love to hear from you. For more information or a confidential discussion, please contact Simon Atkins on .

Your new companyYou will be joining a well-established building services subcontractor based in Nottinghamshire, delivering high-quality engineering solutions across projects such as schools, warehouses, commercial offices, and public-sector buildings.The company is in a strong period of growth, supported by long-standing clients and increasing demand. With ambitions to expand towards becoming a £10 million organisation, they are investing in their in-house design capability. This opportunity has arisen due to both expansion and an upcoming retirement, making it a genuinely rare senior-level opening.Your new roleAs the Mechanical Design Lead, you will take responsibility for delivering and overseeing mechanical building services design across a varied project portfolio.Your role will include: • Leading mechanical design work, from concept through to delivery, • Producing and reviewing calculations, drawings, specifications, and reports, • Coordinating with internal teams, architects, and contractors, • Supporting tenders, proposals, and technical submissions, • Mentoring and developing junior/intermediate engineers, • Experience delivering mechanical design across education, commercial, industrial, or public-sector buildings, • Proficiency in IES (thermal modelling) and Revit (3D coordination), • Strong communication and coordination skills, • Ability to manage design workload and contribute to project meetings, • Relevant engineering qualifications (Degree/HNC/HND), • Car allowance, • 25 days annual leave, • Access to an Employee Trust Scheme, • Clear progression pathway as the business grows toward £10m turnover, • A rare opportunity created by growth and succession planning Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Project Manager\n\nLocation: Nottingham (with regular, national travel)\n\nPackage: Competitive Salary + Annual Bonus + Private Healthcare\n\nAn ambitious, fast‑growing national leisure and entertainment operator is looking to appoint a Project Manager at a pivotal moment in its journey. With the business about to open its 300th site, this is an opportunity to join a projects team that is genuinely shaping the future of a growing UK estate.\n\nReporting to the Head of Projects, you'll take ownership of high‑profile capital projects across refurbishments, upgrades, acquisitions and new openings, playing a critical role as the estate continues to scale.\n\nThe Role:\n\nEnd‑to‑end delivery of multiple capital projects across a national portfolio\nFull responsibility for project planning, cost control, forecasting and reporting\nManaging contractors, consultants and suppliers as an extension of the in‑house team\nDriving projects from concept through to completion, on time and on budget\nEnsuring full compliance across planning, building regulations, health & safety and legislation\nIdentifying, managing and mitigating project risks\nWorking closely with operations, finance and senior leadership to support growth\nProviding project input for acquisitions, greenfield sites and expansion initiatives \n\nAbout You:\n\nProven Project Management experience in a multi‑site environment (leisure, hospitality, retail or similar)\nStrong commercial and cost management capability\nConfident managing multiple stakeholders in a fast‑paced business\nHands‑on, delivery‑focused and solutions‑driven\nExcellent knowledge of H&S, statutory compliance and contractor management \n\nWhy Join?:\n\nBe part of a business on a major growth trajectory, approaching 300 sites nationwide\nVisible role with real impact on the shape and quality of the estate\nCompetitive salary, annual bonus, and private healthcare \n\n📩 For a confidential discussion, please get in touch with Lucy Wynn directly: \n\nAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.\n\nBy applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Your new companyMy client manages publicly owned buildings across Nottinghamshire, including offices, schools, commercial buildings and more. The organisation has teams across the estates, QS, PM, architecture and Building surveying sectors, specialising in all that they do. Operating within a dynamic and modern office space, my client are forward thinking in all that they do. Your new roleYou will work as a Senior Surveyor to join their growing in-house Estates Team. The role supports a multidisciplinary service delivering high-quality, cost-effective property advice across capital accounting valuations, commercial valuations, landlord and tenant matters, acquisitions, disposals, insurance costings, financial appraisals and wider estate management for a diverse public-sector portfolio. The position covers a broad mix of properties including offices, industrial, commercial, retail and leisure, and takes lead responsibility for professional valuations for accounting, strategic asset management and disposal or acquisition purposes. The Senior Surveyor will contribute to the full range of estate management activity, from serving notices and negotiating leases to instructing solicitors, managing dilapidations, overseeing inspections, ensuring lease compliance, handling rent collection and responding to property enquiries. What you'll need to succeedYou will ideally be MRICS qualified, as well as offering experience in general practice duties. You will be keen to work locally and manage a portfolio that is in the region. What you'll get in returnYou will receive a basic salary of £50000 - £55000 as well as up to 20% pension contributions, hybrid working and more! What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Lead Developer - C# .NET / AWS / Angular - Hybrid - Nottingham - £60,000 - £70,000 The Role An exciting and innovative software house is looking for a Lead Developer to join their growing technology team. This is a true 50/50 role, combining hands-on engineering with people leadership. You'll remain close to the codebase, designing and building modern applications, while also leading, mentoring, and developing a mature team of engineers. You'll play a key role in shaping technical direction, driving best practices, and ensuring high-quality, scalable solutions are delivered globally. Alongside dedicated time for out-and-out coding, you'll take ownership of team performance, support career development, and maintain a strong engineering culture. Key Responsibilities • Hands-on development using C# .NET, Angular, AWS and NoSQL, • Lead and mentor a team of developers (1-to-1s, coaching, performance support, managerial admin), • Drive engineering best practices, code quality, and delivery standards, • Support Agile delivery and continuous improvement, • Strong experience with C# ASP.NET / .NET (9/10), • AWS (Azure may be considered), • TypeScript & Angular (18+), • NoSQL databases, • Proven experience in a technical leadership in a lead developer role (or demonstratable experience leading others in a Senior position), • Experience mentoring developers and conducting 1-to-1s, • Messaging systems (RabbitMQ / MassTransit), • Experience with TDD / DDD principles, • Microservices architecture The company is a leading software development firm creating nuanced solutions for the manufacturing sector. With ongoing investment in modernisation and cloud technologies, engineers are empowered to shape and drive technical delivery. They have performed well throughout a turbulent economy, continuing a steady rate of growth and keeping the business moving forward. Tech is central to what they do so you will be given a range of tools and resources with full backing to go and determine what is the best development process on certain projects. The salary for this role is between £60,000 - £70,000. This is a hybrid position offering 3 days WFH per week, alongside an excellent benefits package including a 5% matched pension scheme, life and critical illness cover, salary-sacrifice options, free parking, flexi time, plus 25 days holiday (increasing with service) plus bank holidays plus more. Apply Now If you're a Lead Developer, or Senior Developer looking to step up, who enjoys balancing hands-on coding with team leadership and wants to play a key role in delivering complex systems, this is a fantastic opportunity. Apply now and don't miss out! Lead Developer - C# .NET / AWS / Angular - Hybrid - Nottingham - £60,000 - £70,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you’ll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: * Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities * Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share * Identifying, assessing and reporting on data management related issues across the UK business * Providing advice across the business on how we drive value and change through great data management * Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services * Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities * Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices * Execute and engage in data management assessments through control performance or 2nd and 3rd line review * Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we’re looking for You don’t need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: * Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner * Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change * Be able to influence decisions, have a strong network and communication skills to drive change * Help data owners understand more about the data they use or create and the further embed the value of good data management * Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks * Bring new ideas and establish new processes that support the UK data strategy * Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes * Be an advocate for great data management practices across the business * Perform risk and control requirements where applicable * Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness * Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too * Understanding of, or interest in, Data Management & Data Risk Management * Ability to manage a process * Basic knowledge of Cloud data / AWS * Experience in managing and delivering large value add activities * Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you’ll do * Lead a small team to cover the production of all forecasts across operations * Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts * Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views * Utilise planning data, models and insight to provide compelling advice and recommendations * Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation * Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes * Communicate capacity plan outputs in a simple, easy to understand way * Ensure the efficient and effective use of resources in line with agreed planning periods What we’re looking for * Experience of producing forecasts in an operational environment to deadlines * Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems * Experience coaching and managing a small team to maintain engagement and good service to our customers * Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do * Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery * Bring cross functional resources together to tackle a wide range of technical business problems * Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function * Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. * Provide clear communication and coordination between delivery teams and wider business stakeholders * Adapt your methodology and style to suit different scenarios * Challenge and stress testing plans, scope and delivery approaches * Deal with ambiguity and navigating effectively when processes are not clearly defined or understood * Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for * Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle * Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives * Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * A passion for leading, coaching and nurturing the very best talent * Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions—making complex business data more accessible and actionable. What You'll Do On any given day, you’ll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: * Data Extraction & Manipulation – Handling highly complex, business-critical requests with precision. * Collaboration & Solution Development – Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. * Insight Generation – Scanning and leveraging available data sources to provide actionable insights that drive business growth. * Exploring Emerging Technologies – Quickly adapting to and integrating new technologies to enhance analytical capabilities. * Subject Matter Expertise – Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. * Additional Contributions – Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For * Expertise in Data Analytics – Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. * Technical Excellence – Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. * Strategic Thinking & Stakeholder Engagement – Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. * Problem-Solving & Analytical Rigor – A structured, inquisitive approach to solving challenges through data-driven methods. * Numerical & Trend Analysis – A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. * Initiative & Ownership – Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do * Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders * Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs * Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders * Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders * Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends * Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables * Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for * A natural storyteller with an endless curiosity for how we can enhance customer outcomes * Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business * Experience with both qualitative & quantitative analytical methods * Strong presentation-building, storytelling, and data visualisation skills * Detail orientation, with some experience of more broad strategy design and process management * A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality * Creative problem solving and cutting through complexity with simple solutions * Relevant experience in a regulated complaints environment * Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Company Secretary About this role Capital One (Europe) plc (Capital One) has an exciting opportunity within its Legal, Governance and External Affairs team for an experienced Company Secretary and corporate governance professional to join as our Company Secretary. You’ll lead a governance team responsible for supporting the Board, CEO and the wider executive management. You will have the opportunity to help develop and shape Capital One’s corporate governance arrangements as it continues to enhance the effectiveness of its Board to support the delivery of its strategy. What you’ll do * Provide Board secretariat advice and governance, including coordinating the effective delivery of Capital One’s Board and Board Risk Committee meetings (including active engagement with Board and executive management in helping to shape and prepare effective agendas, Board packs and minutes, following up action points, and making sure meetings run in accordance with prevailing rules) * Work closely with the Head of Legal and External Affairs, Chief Counsel and Chair of the Board to continue to review and enhance the effectiveness of Capital One’s Board, committee structure and corporate governance arrangements * Work closely with Capital One’s executive management team to support them in the proactive identification of matters that should be presented to Board, the production of high quality Board papers and effective engagement with the Board * Support the Board in their interactions with executive management, including through developing a strong relationship with Non-executive Directors to enhance the value of their interactions with executive Directors and the broader business * Manage the appointment and resignation process of Board directors, including the onboarding and training of new Board directors (both executive and non- executive directors) * Manage relevant corporate filings to companies house and FCA as appropriate * Develop and oversee the processes that ensure the company compliance with all applicable codes, including the Wates Principles for Large Private Companies * Partner with the Corporate Governance team of our parent company in the US in relation to other UK entities within the Capital One global footprint, reporting on close links, shareholder requirements and knowledge sharing * With support from external counsel, maintain statutory books, including registers of members, directors and secretaries * Take responsibility for ensuring other corporate non-financial reporting required of Capital One, such as climate related annual reporting, is undertaken in accordance with prevailing rules * Monitor changes in relevant legislation and corporate governance guidelines, including regulatory expectations * Partner with legal, external affairs and regulatory relations functions to support external engagements that involve the Board What we’re looking for * The role would suit a Chartered Governance Institute professional with experience leading on Company Secretarial matters within a financial services environment * Track record of strong stakeholder management and an ability to influence * Excellent organisational and drafting skills and an eye for detail * Strong communication skills * A desire and ability to shape, lead and drive change, including supporting key stakeholders through change * Great problem solving skills to be successful in identifying, evaluating and resolving issues of strategic, legal and reputational importance * Confidence in building new relationships and connections, both internally and externally * An ability to work autonomously and effectively manage conflicting priorities * Ability to work in a fast paced environment, with flexibility to adapt to our changing business needs We are committed to creating teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Process gaps * Error trends and root causes * System failures * Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members * Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of * Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: * Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication * Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs * Governance: * Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. * Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process * Support well managed activities such as control testing * Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings * Provide administrative support for the management of the QA monitoring platform * Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for * A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Team Leader (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. We are looking for a passionate, people-focused leader to manage a team responsible for providing Quality Assurance and recommendations to improve customer outcomes. You will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * People Leadership: * Dedicate the majority of your time to people leadership: coaching conversations, performance reviews and developing individual growth plans * Create an inclusive, high-performance culture where team members feel supported, heard, and challenged * Set clear goals and expectations, regularly reviewing progress and offering feedback that drives improvement and strong team member outputs, aligned to SLAs and deliverables * Maintain strong engagement through building a strong team culture, career development conversations, personal development plans, and recognition of achievements * Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence * Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. * Monitor and report on team effectiveness, ensuring accurate data and reporting are delivered monthly to senior stakeholders * Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning * Prioritise workloads, align resources effectively, and support delivery of change activity. * Lead your team through change, supporting process improvements, automation initiatives, and continuous optimisation of operations * Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement * Process Management: Build and maintain a working knowledge of how our processes operate on the frontline. Support in driving consistent and correct application of QA methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for * Proven people leadership experience, ideally within a regulated or operational environment * Strong coaching skills, with the ability to unlock potential and drive performance across individuals and teams * A proactive, self-motivated mindset, able to manage high volumes, competing deadlines and ambiguity with confidence * A role model for respectful, inclusive and values-led leadership, always acting with integrity * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: * Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers * Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma * Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique * Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring * Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: * Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes * Analysing and improving existing processes to ensure consistently great customer outcomes * Ensuring that processes are compliant with enterprise standards and regulations * Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly * Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner * Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed * Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for * A keen attention to detail, to be able to understand key operational processes, systems and technology * An understanding of Collections processes are preferred * Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. * Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. * Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Excellence Advisor About this role As a Process Excellence Advisor you will be responsible for supporting all functional areas in relation to Business Processes in terms of documentation, governance and monitoring performance. You will lead, advise and support on a range of activities ensuring the business has clear, up to date and end to end process maps in place utilising standardised documentation. Upskilling, coaching and training Process Managers in Process Excellence and supporting with process optimisation initiatives as well as documenting new processes. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and influencing abilities, and a passion for fostering a culture of continuous improvement and sound risk management. What you’ll do * Define and implement the frameworks for how we document and monitor processes across the UK business. * Create and lead workshops to upskill Process Managers in process excellence tools and methodologies. * Implement standardized documentation to ensure clarity and eliminate silos. * Manage process-related projects from initial discovery through to successful launch. * Build influential relationships across the business to ensure new processes are adopted smoothly and effectively. * Support the business in remaining "well-managed" by identifying performance gaps and supporting optimization initiatives. What we’re looking for * A well organised and detail orientated individual * Experience in process management, risk/governance frameworks, and process improvement methodologies. * Ability to build strong relationships and influence stakeholders across the business * Previous experience of problem solving through process evaluation * Strong organizational skills and the ability to remain focused and flexible in a changing environment * Experience of delivering training to groups face to face and / or on-line Nice to have * Awareness of Lean / Six Sigma tools and methodologies * Risk management experience, or a desire to learn and grow your career in this field. * Previous experience of working in a highly-regulated industry and/or corporate environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator Salary of £28,000 About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a member of the Fraud team, you’ll work to investigate: * Application Fraud * Account Takeover * Disputes What you'll do * Investigate inbound and outbound customer contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover and Disputes * Protect the business from fraud losses by proactively identifying fraudulent applications and transactions; and protect victims of fraud and genuine customers * Be the point of contact for offshore vendors and other areas of the UK business * Take ownership of cases with end to end case management and one call resolution. What we’re looking for * Adaptable in a fast-paced environment * Expert attention to detail would make you a superstar in this role * A team player that acts with integrity and treats our customers with respect * Demonstration of solid judgement * A great communicator, both verbal and written, communicating effectively to customers and third parties We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work We have developed a blended learning and support programme involving in-person, remote and self learning. This means: * You’ll get full training in the role for 12 weeks where you’ll be based in our Nottingham office. This supports your development in the role but also allows you to learn more about our culture and build relationships with colleagues. During your training, your working hours will be 09:00 to 17:30, Monday to Friday. * Once you've completed training, your hours will be 09:00 to 17:00, Monday to Friday. You’ll transition to mostly working from home and you’ll spend a day in our office every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you * Salary of £28,000.00 * Laptop provided on your first day * Life and private medical insurance * Enhanced parental leave and family care days * 25 days holidays per year with the option to buy up to 5 more * Excellent training in our open plan offices for your first 12 weeks * Primarily remote working upon completion of training (work from home, with 2 days per month in our Nottingham office for team building and collaboration). * Advanced career progression * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do * Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing * Develop and mentor the testing team fostering an environment of continuous improvement and excellence * Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations * Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes * Enhance and refine the testing methodology, adapting best practices and innovating approaches * Collaborate with insight providers across the whole UK business What we’re looking for * Outcome testing or Quality Assurance experience in a regulated environment * Ability to lead a testing programme delivering results through others * An ability to self-identify process improvements to improve efficiency, and then execute them * Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people * Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports * Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Lead About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Lead to lead on the delivery of priority outcomes to drive successful end to end delivery. What you’ll do As a Change Delivery Lead you will use your experience to lead business wide change which will include; * Bringing cross functional resources together to tackle a wide range of business problems * Providing clear communication and coordination between delivery teams and wider business stakeholders * Adapting your methodology and style to suit different scenarios * Challenging and stress testing plans, scope and delivery approaches * Dealing with ambiguity and navigating when processes are not clearly defined or understood * Identifying ways to improve overall efficiency and ways of working of delivery teams An accomplished delivery specialist with a depth of experience in delivering impactful outcomes that require cross-functional working and responsibility. You will utilise appropriate delivery approaches and techniques to drive successful end-to-end delivery. Your excellent communication and influencing skills will help you be a pro-active part of creating a culture of transparency across all aspects of delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You are outcome driven. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress ensuring transparency to a range of stakeholders. You can manage risks, issues and dependencies for your outcomes as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate and proactively seek support where required. You can understand team styles and how people work together, adapting your own style where appropriate to gain the required results. You can give and receive constructive feedback, enabling a strong feedback loop. You can create an open and collaborative working environment. Your passion for continuous improvement means you challenge the status quo, you’re vigilant with what’s not working and help identify opportunities to influence positive change. In service of delivery you will work directly with teams as needed, using your skills to help them identify improvements and advance effectiveness of delivery. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You will achieve a breadth of impact by actively contributing to out of team activities (e.g. Outcome team level processes, Communities of Practice (CoP's), Business Resource Groups (BRGs), Intern & Grad scheme involvement etc..). You will share when you learn from your day to day role with your peers by using these forums. What we’re looking for * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and project management frameworks * Excellent problem solving and analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders * A credible track record of governance, reporting, improving the effectiveness of delivery, * Comfortable working in a complex regulated environment (experience is desirable) * Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and play a pro-active part in creating a culture of transparency across all aspects of delivery. * A high level of emotional intelligence allowing you to read a room. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior National Account Manager Location: Hybrid (Nottingham-based office with flexible remote working) Salary: £55,000 + 15–20% bonus Must Have: Retail experience with major UK retailers such as Boots, Superdrug, Holland & Barrett, Tesco, Sainsbury’s, or similar. About the Business My client bridges the gap between innovative brands and major UK retailers. While you may not know our name, you’ve certainly seen our products on the shelves of Tesco, Aldi, Superdrug, and Holland & Barrett. Operating within the VMS, sports nutrition, and healthcare categories, we drive growth through expert account management, product development, and in-house brand marketing. With three consecutive years of triple-digit year-on-year growth, they are scaling rapidly and building a high-performance team to support our next phase of expansion. If you thrive in a fast-paced, entrepreneurial environment where you can take ownership and make a measurable impact, this opportunity is for you. The Role We are seeking a proactive and commercially driven Senior National Account Manager to develop and execute retail strategies across major UK accounts. This is a commercially focused role combining business development and account growth, ideal for someone with a strong hunter mindset who excels within a lean, high-performing team. Key Responsibilities • Own and drive growth across key high street accounts, • Develop and implement retail strategies to optimise brand performance, • Build and strengthen relationships with retailers and brand partners, • Identify and secure new listings across existing and new retail accounts, • Develop and negotiate Joint Business Plans (JBPs), • Collaborate cross-functionally with product development and marketing teams to launch new products, • Conduct data analysis to track sales performance, market trends, and growth opportunities, • Support forecasting, budgeting, and performance tracking, • Provide strategic insight to improve product positioning, pricing, and promotional activity Skills & Experience Required • Proven track record of achieving and exceeding commercial targets, • Strong negotiation, presentation, and closing skills, • Experience managing P&Ls, sales data, and category insights, • Ability to manage multiple projects in a fast-paced environment, • Excellent stakeholder management and influencing skills, • Advanced proficiency in Excel, PowerPoint, Word, and relevant reporting tools Mandatory Requirements • Proven experience in retail account management, • Minimum 3+ years’ experience as an Account Manager, • Experience managing accounts such as Boots, Superdrug, Holland & Barrett, Tesco, Sainsbury’s, or similar, • Ability to work at least 2 days per week from the Nottingham office, • Comfortable working in a hybrid model Package & Benefits • £55,000 base salary, • 15–20% performance-related bonus, • 25 days holiday + bank holidays, • Hybrid working model

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Complaints Case Handler Salary of £28,000 About this role Our Complaints Resolution team are the customer advocates at the heart of our operation. They are here to solve problems for customers who need our support, and do this through their critical thinking and understanding of Capital One, and industry-wide policies and processes. As a member of the team, you must have a passion for being the voice of our customers and be able to think creatively to influence how we deliver great outcomes. We encourage ownership and accountability, so we’ll need you to listen to our customers, investigate their concerns and make a well-informed decision on behalf of Capital One. You will be empowered to use your judgment when deciding outcomes and will own the resolution for each of the customers you advocate for. What you’ll do * Manage customer complaints from receipt right through to resolution, both in voice and written communications * Understand industry regulation and how this matches with Capital One policies * Support customers and resolve their concerns * Do a thorough investigation to help understand their situation and find a resolution * Remain customer focused and put them at the centre of every decision * Signpost customers to additional support resources * Support our business in improving our processes What we’re looking for * Expert attention to detail would make you a superstar in this role * Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times * A team player that acts with integrity and treats our customers and associates with respect * We’d love it if you have first-hand experience within complaints and the Finance Industry - but don’t worry if not, as this isn’t a dealbreaker! * Experience * A great communicator, both telephony and in writing detailed final responses that are clear, not misleading and easy to digest. * A passion for giving the best advice to every customer you interact with through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This means, for the period of your training (approximately 12 weeks) and when you first start talking to customers, the training will be a mixture of office based and remote learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you've completed training you’ll move onto a Complaints team shift pattern working a shift within our opening hours between the hours of 8:30 & 18:30 Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you * Salary of £28,000.00 * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We’re looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You’ll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what’s possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You’ll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You’ll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they’re to part of the story and journey to drive sustainable service change. You’ll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You’ll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you’ll do * Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. * Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. * Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. * Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. * Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. * Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. * Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. * Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we’re looking for * A thoughtful and proactive people leader with significant experience coaching and developing large teams. * Great judgement and values, balancing the right thing for our business with the right thing for our employees. * Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. * Resilience and excitement towards change, recognising the opportunities it brings. * Problem solver and critical thinker. Able to design solutions to solve problems at pace. * Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You’ll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. * You’re comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. * Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you. * Do-er. You’re biased toward action. You can get around roadblocks and stay focused on your goals. You’re well organised, able to multitask and able to prioritise your work. * Passionate & Customer Focussed. You care about growing others and bringing them together around what’s possible. * Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. * Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. * Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Account Manager (Graduate Scheme) - Salary: 30K base + Bonus + Benefits Location: Nottinghamshire Salary: £30,000 base + uncapped commission Progression: Clear 12‑month milestones to Senior Account Partner (£50,000 base + commission + company car within 4 years) About the Role We’re looking for ambitious graduates who are serious about building a long‑term career in sales. This role forms part of a structured Account Management and Sales Development scheme designed to take high‑potential individuals from Sales Executive to Senior Account Partner within four years. From day one, you’ll be supported with structured training, 1‑to‑1 coaching from senior leaders, and ownership of your own accounts. Success is rewarded through uncapped commission and clearly defined progression every 12 months. This is an opportunity for motivated graduates who want responsibility, development, and earning potential - without limits. Who This Role Is For Graduates who: • Have achieved a 2:1 degree or above, • Are ambitious, commercial, and relationship‑driven, • Want a genuine career path in sales—not just a job, • Thrive in a fast‑paced, target‑driven environment, • Are eager to learn, be coached, and progress quickly Career Progression We are deeply committed to your long‑term success. Progression is performance‑based with structured reviews every 12 months: • Year 1: Sales Executive – £30k base + uncapped commission, • Year 2–3: Account Manager / Senior Account Manager – increased earnings and responsibility, • Year 4: Senior Account Partner – £50k base salary, uncapped commission, and company car We will help you thrive by investing heavily in your development: • Structured learning from your first day, • Full product and market training on our market‑leading solutions, • Ongoing coaching, including 1‑to‑1 sessions with senior team members, • A supportive, collaborative team focused on your success, • Clear financial and personal progression pathways No two days are the same, but your role will include: • Keeping customer success at the heart of everything you do by providing regular updates and proactive communication, • Managing customer journeys end‑to‑end, liaising closely with Operations to ensure smooth delivery, • Acting as the main point of contact if any challenges arise—guiding customers confidently through solutions, • Sourcing leads, making outbound calls and video meetings, and building long‑term relationships, • Developing new business while growing and managing existing accounts, • Owning the full sales cycle from lead sourcing through to account management, • Collaborating with Operations to source and quote the best solutions across multiple transport modes and markets, • Continuously learning in the ever‑changing world of logistics, supported by experienced industry professionals Alongside a genuinely supportive culture and a great team environment, you’ll receive: • £30,000 starting salary + uncapped commission, • Contributory pension with up to 6% employer contribution, • Life assurance (4x basic salary) from day one, • 25 days holiday + bank holidays, • Company‑paid dental plan, • Gym allowance, • 24/7 Employee Assistance Programme, • Dedicated wellbeing room for prayer, breastfeeding, mental health and first aid, • Free weekly breakfast every Friday or team lunch alternative, • Regular social events (crazy golf, bowling, spa days, team parties), • Modern open‑plan offices with air quality filtration, • On‑site coffee house (200 Degrees Coffee & Bird and Blend tea), • Free off‑site parking nearby Apply now.

Sales Development Representative (Graduate Tech Sales Scheme) Salary: £30,000 Base + Uncapped Bonus + Benefits Type: Full‑Time, Permanent Location: Nottinghamshire Clear progression to Senior Account Partner (£50,000 base + commission + company car within 4 years) We’re hiring ambitious graduates to join our Sales Development Representative (SDR) Graduate Scheme, designed to accelerate high‑potential individuals into successful, long‑term careers in technology sales. This is not a short‑term role or a call‑centre position. From day one, you’ll be trained, coached, and trusted to own accounts, build relationships, and develop commercial skills that will take you from SDR to Senior Account Partner within four years. If you’re driven, commercially curious, and motivated by progression and earning potential, this is an opportunity to build a career - not just start one. This role is ideal for graduates who: • Have achieved a 2:1 degree or above, • Are ambitious, confident, and commercially minded, • Want a career in technology sales, not just an entry‑level role, • Enjoy targets, accountability, and performance‑based rewards, • Are keen to learn, be coached, and progress quickly Career Progression Your success is supported by a clear, performance‑based progression plan with formal reviews every 12 months: • Year 1: Sales Development Representative – £30k base + uncapped bonus, • Years 2–3: Account Manager / Senior Account Manager – increased responsibility and earnings, • Year 4: Senior Account Partner – £50k base salary, uncapped commission, and company car Supporting You From Day One We’re committed to developing future sales leaders. You’ll receive: • Structured onboarding and sales training from day one, • Full product and market training on cutting‑edge technology solutions, • Ongoing coaching, including 1‑to‑1 sessions with senior sales leaders, • A collaborative, supportive environment focused on your growth, • Clear financial, professional, and personal development pathways As an SDR, your role will include: • Proactively engaging new and existing customers through phone, video, and digital channels, • Building strong relationships and understanding customer needs, • Managing customer interactions throughout the sales process, • Generating and qualifying leads to build a strong sales pipeline, • Working closely with internal teams to shape tailored technology solutions, • Owning the early stages of the sales cycle, with increasing responsibility over time, • Continually developing your product knowledge in a fast‑moving tech environment What We’ll Offer You Alongside a supportive culture and a high‑performing sales environment, you’ll receive: • £30,000 starting salary + uncapped bonus, • Contributory pension with up to 6% employer contribution, • Life assurance (4x basic salary) from day one, • 25 days holiday + bank holidays, • Company‑paid dental plan, • Gym allowance, • 24/7 Employee Assistance Programme, • Dedicated wellbeing room (prayer, breastfeeding, mental health and first aid), • Free weekly breakfast every Friday or team lunch alternative, • Regular social events (crazy golf, bowling, spa days, team nights), • Modern open‑plan offices with air quality filtration, • On‑site coffee house (200 Degrees Coffee & Bird & Blend Tea), • Free off‑site parking nearby Apply Now If you’re a graduate looking to launch a high‑earning, high‑progression career in tech sales, this is your opportunity to build something long‑term with real support behind you.

A fast-growing sustainable energy company is on the hunt for a driven Product Test Lead with exceptional attention to detail to power the delivery of high-quality software for our expanding customer base and Energy Specialists. Operating in a dynamic, highly regulated environment, you’ll be central to shaping, testing, and assuring our technology as we scale. We’re passionate about deeply understanding our customers and delivering solutions that genuinely move the needle. In this role you will own the end-to-end delivery of enhanced capabilities across multiple applications and customer journeys—from refinement and setup through to testing, assurance, and launch—all within tight, mandated timelines. This is a 12-month contract. The role is full-time and primarily remote, with occasional travel to the Nottingham or Solihull offices. Accountabilities: • Own and translate test requirements across Mid-Market Discovery and Design phases, ensuring seamless alignment internally and with software partners, • Lead, coach, and elevate a team of test analysts, championing quality, compliance, and regulatory standards, • Drive end-to-end testing cycles—planning, managing, and executing with clear Go Live entry/exit criteria, • Oversee testing across both in-house platforms and third-party systems, covering functional and non-functional phases, • Design and refine testing processes, including defect and change management, environments, data, tools, and simulators, • Ensure full test readiness and exit compliance, with robust evidence capture and artefact control, • Partner closely with product, business, and tech teams to deliver a high-impact product pipeline, • Shape programme direction through strong stakeholder and supplier engagement, • Spot and manage risks early across design, build, and test phases, • Support and assure smooth launches and migrations to new and third-party technologies, • Build trusted relationships and maintain clear, consistent communication across teams and partners. Knowledge and Skills: • Proven success as a Product Test Lead, delivering high-quality outcomes, • Energy sector experience strongly preferred, • Demonstrated ability to lead test teams, prioritise effectively, and allocate resources with precision, • Strong understanding of energy markets and B2B environments (desirable), • Experience working with technology partners and industry bodies, • Track record of delivering complex programmes, including large-scale migrations and regulatory initiatives, • Adaptable and confident navigating ambiguity in fast-moving environments, • Proactive self-starter with excellent organisation and end-to-end product lifecycle awareness, • Reliable, accountable, and quality-driven, • Outstanding stakeholder management and relationship-building skills, • Confident communicator with strong presentation skills and the ability to influence at senior levels

Are you fiercely competitive, driven by success, and hungry to earn what you're worth? This is your fast track to a six-figure career… keep scrolling... As a 360 Recruitment Consultant, you’ll run your own business within the business. You’ll master your market, control your pipeline, and close deals with high-value clients across Europe. This is pure performance-based sales where every win counts. Your responsibilities include: • Owning and growing a niche recruitment market, • Building a profitable client portfolio through outbound sales & strategic targeting, • Generating and qualifying top-tier candidate leads, • Negotiating, closing, and managing full recruitment cycles, • Creating a standout digital brand and online presence, • Collaborating with a high-energy team who push for more every day! Alex Park-Davies is one of our Sales Managers heading up our Engineering / Mechanical European Team, with over 7.5 years of experience at g2. He's developed a team of 10, most notably both Dan Worthington & John Grealey who have been with the business for over 5 years. Alongside leading a team Alex continues to service clients and win new business with some of the leading companies within his market. If you're looking for a leader not a boss in relation to your next role, Alex will be your man! What’s In It For You: • Base Salary: £25,000 (£26,000 upon passing probation) Year 2: £50–70k Year 3: £100k+ • Clear Progression Path: Promotions based on results — not tenure, • World-Class Training: In-house L&D team, hands-on coaching, and sales mentoring, • Elite Incentives:, • Quarterly 5-star holidays (Dubai, Ibiza, Ski Trips & more), • Monthly Michelin-starred lunch clubs, • Team socials, nights out and exclusive events, • Yearly races – Cheltenham, Haydock, York, • Supportive High-Performance Culture: No egos. Just driven individuals who back each other to win and back themselves!, • Multiple Career Routes: Leadership or billing expert? You decide, we’ll back it! What we’re Looking For: We hire character over credentials — but you must have the hunger to succeed and a relentless mindset. We want people who are: • Competitive and thrive in a target-driven sales environment, • Financially motivated and unapologetically ambitious, • Resilient, self-starting, and solution-focused, • Confident communicators and natural relationship builders, • Focused on long-term success, not just short-term wins Previous experience in recruitment or sales is NOT required. Our top performers have backgrounds in: • Sales (car sales, telesales, estate agency), • Competitive sports or leadership roles, • Hospitality and customer-facing roles, • Graduates ready to outgrow average Ready to Level Up? This isn’t recruitment as usual... it’s high-stakes, high-reward, and not for the faint-hearted. If you’ve got something to prove and want to build a career that changes your life, apply now with your CV or connect directly with to discuss what’s next. We are actively recruiting across our offices in Nottingham, Bristol, Manchester, London, Cardiff, Birmingham, Munich and Cologne…

Sales Executive (Graduate Scheme) - Salary: 30K base + Bonus + Benefits Location: Nottinghamshire Salary: £30,000 base + uncapped commission Progression: Clear 12‑month milestones to Senior Account Partner (£50,000 base + commission + company car within 4 years) About the Role We’re looking for ambitious graduates who are serious about building a long‑term career in sales. This role forms part of a structured Account Management and Sales Development scheme designed to take high‑potential individuals from Sales Executive to Senior Account Partner within four years. From day one, you’ll be supported with structured training, 1‑to‑1 coaching from senior leaders, and ownership of your own accounts. Success is rewarded through uncapped commission and clearly defined progression every 12 months. This is an opportunity for motivated graduates who want responsibility, development, and earning potential - without limits. Who This Role Is For Graduates who: • Have achieved a 2:1 degree or above, • Are ambitious, commercial, and relationship‑driven, • Want a genuine career path in sales—not just a job, • Thrive in a fast‑paced, target‑driven environment, • Are eager to learn, be coached, and progress quickly Career Progression We are deeply committed to your long‑term success. Progression is performance‑based with structured reviews every 12 months: • Year 1: Sales Executive – £30k base + uncapped commission, • Year 2–3: Account Manager / Senior Account Manager – increased earnings and responsibility, • Year 4: Senior Account Partner – £50k base salary, uncapped commission, and company car We will help you thrive by investing heavily in your development: • Structured learning from your first day, • Full product and market training on our market‑leading solutions, • Ongoing coaching, including 1‑to‑1 sessions with senior team members, • A supportive, collaborative team focused on your success, • Clear financial and personal progression pathways No two days are the same, but your role will include: • Keeping customer success at the heart of everything you do by providing regular updates and proactive communication, • Managing customer journeys end‑to‑end, liaising closely with Operations to ensure smooth delivery, • Acting as the main point of contact if any challenges arise—guiding customers confidently through solutions, • Sourcing leads, making outbound calls and video meetings, and building long‑term relationships, • Developing new business while growing and managing existing accounts, • Owning the full sales cycle from lead sourcing through to account management, • Collaborating with Operations to source and quote the best solutions across multiple transport modes and markets, • Continuously learning in the ever‑changing world of logistics, supported by experienced industry professionals Alongside a genuinely supportive culture and a great team environment, you’ll receive: • £30,000 starting salary + uncapped commission, • Contributory pension with up to 6% employer contribution, • Life assurance (4x basic salary) from day one, • 25 days holiday + bank holidays, • Company‑paid dental plan, • Gym allowance, • 24/7 Employee Assistance Programme, • Dedicated wellbeing room for prayer, breastfeeding, mental health and first aid, • Free weekly breakfast every Friday or team lunch alternative, • Regular social events (crazy golf, bowling, spa days, team parties), • Modern open‑plan offices with air quality filtration, • On‑site coffee house (200 Degrees Coffee & Bird and Blend tea), • Free off‑site parking nearby Apply now.

Job Title: Graduate Account Manager\n\nLocation: Nottingham\n\nSalary: £30,000 plus uncapped bonus\n\nJob Type: Full-time, Permanent\n\nAbout Us:\n\nAt Baxter Freight, we don't just move cargo; we are 'Solutions Architects' for the global supply chain. Founded in Nottingham in 2014.\n\nThe Opportunity\n\nHow does working for a rapidly growing business with a vibrant, supportive culture sound? If you're a graduate with a 2:1 degree, we have a role that builds your skills, rewards resilience, and offers significant long-term progression.\n\nHere's how the scheme looks:\n\nFirst year - Stage 1\n\nAccount Manager - Basic Salary - £30K12+ months - Stage 2\n\nAccount Manager - Basic Salary - £35K24+ months - Stage 3\n\nSenior Account Manager - Basic Salary - £40K36+ months - Stage 4\n\nAccount Partner - Basic Salary - £45K48+ months - Stage 5\n\nSenior Account Partner - Basic Salary - £50K & a company carThe Impact You Will Have:\n\nStep into the fast-paced, dynamic world of logistics. You will become an expert in road, rail, sea, and air freight solutions, collaborating with global businesses to navigate the ever-changing landscape of customs, legislation, and complex goods transport.\n\nAs an Account Manager, you will act as a Solutions Architect, providing not just any solution, but the right one, to ensure our customers achieve their commercial objectives. You will have full autonomy over your sales cycle, from sourcing leads to managing your account portfolio.\n\nSupporting You Along the Way\n\nWe are committed to your long-term success. From day one, you will receive structured learning to equip you with knowledge of our market-leading solutions. You will benefit from dedicated support, including 1-2-1 coaching with senior team members to accelerate your skill development and help you achieve your targets. This performance-based development enables continuous financial and personal progress.\n\nA Typical Day\n\nCustomer Success: Maintain open communication to provide regular updates and ensure a smooth service journey\nSolutions Sourcing: Liaise with Operations Teams to source and quote the best freight solutions for new and existing customers\nRelationship Building: Pro-actively source leads, make contact via phone/video, and build strong relationships to meet customer needs and develop future opportunities\nJourney Management: Oversee all transport journeys, guiding customers through any complexities or hitches that arise\nContinuous Learning: Navigate the ever-changing world of logistics, eager to learn and develop your knowledge with support from industry professionalsIs This Role for You?\n\nDo you have a 2:1 degree?\nDo you have a minimum of 6 months customer-facing experience?\nAre you confident in reaching out and instigating conversations with potential customers?\nAre you passionate about providing value to customers?\nAre you driven, resilient, and determined to succeed?\nCan you work independently?What We'll Offer You\n\nBesides a great work environment, here are some of our core benefits:\nContributory pension (up to 6% employer contribution)\nLife Assurance of 4 times basic salary\n25 days holiday plus bank holidays\nOffice-based, Monday - Friday, 9 am - 5 pm (inclusive of 1 hour lunch)\nFamily Focus: Up to 8 weeks paid Enhanced Parental Leave\nCulture of internal promotion and progression\nPaid professional development day each year with a training allowance\nWellness Package: Employee Assistance Programme (EAP), Gym allowance, and Dental plan\nCulture & Community: Regular social events, free weekly breakfast/team lunch, sustainable travel allowance, and paid volunteering days with our partner or chosen charity.\nModern, open-plan offices with an on-site coffee house and dedicated wellbeing room.Our Commitment to Diversity & Inclusion\n\nBaxter Freight is an equal opportunity employer committed to building a diverse and inclusive team where everyone can thrive. We recruit, train, promote, and reward individuals based on skills, experience, values, and potential, regardless of background (including race, religion, gender, sexual orientation, disability, or age).\n\nInclusive Recruitment at Baxter Freight\n\nOur recruitment process is designed to be fair, consistent, and inclusive. We hire for skills, attributes, experience, required qualifications, and potential, not background.\n\nTo support fair shortlisting and help reduce unconscious bias, we aim to anonymise direct applications in the early stages. To assist with this, please remove personal details such as your name, photo, date of birth, university/school name, and societies/affiliations from your initial application. Please do ensure you include your postcode so we can consider a reasonable commute and work-life balance, as well as your email or phone number for our Recruitment Team to contact you.\n\nIf you require any support or adjustments during the recruitment process, please contact us directly.\n\nFor further information on the role and the team here at Baxter Freight please visit our website and careers page.\n\nPlease click the APPLY button to send your CV for this role.\n\nRelevant Keywords: Graduate Scheme, New Business Executive, Sales Consultant, Customer Success, B2B, Sales Executive, BDM, Business Development Executive, Graduate Sales Executive, Graduate Business Development

Design & Build Mechanical Estimator\n\nLocation: East Midlands (Office-based with flexibility)\nSalary: Up to £50,000 + Package\n\nWe are working in partnership with a growing and highly regarded Mechanical & Electrical contractor delivering innovative design and installation solutions across commercial and residential sectors.\n\nWith over 30 years’ combined experience, our client has built a strong reputation for delivering high-quality M&E projects, combining in-house design expertise with excellent customer service and cost-effective delivery. Their commercial projects typically range from £20k up to £2 million, with this role focusing on schemes up to £1 million.\n\nDue to continued growth, they are now looking to appoint a Design & Build Mechanical Estimator to join their expanding team.\n\nThe Role\n\nAs a Mechanical Estimator, you will play a key role in pricing and securing projects, working closely with internal design and delivery teams.\n\nKey responsibilities include:\n\n * Preparing detailed mechanical estimates for design & build projects\n\n * Reviewing tender documentation, specifications, and drawings\n\n * Producing accurate cost plans and tender submissions\n\n * Liaising with suppliers and subcontractors to obtain competitive pricing\n\n * Supporting value engineering and cost optimisation\n\n * Working collaboratively with the in-house design team\n\nThe Candidate\n\nWe are keen to speak with candidates who have:\n\n * Proven experience in mechanical estimating (HVAC / plumbing bias)\n\n * Background within M&E / Building Services contractors\n\n * Experience pricing commercial projects (ideally up to £1M+)\n\n * Strong understanding of design & build projects\n\n * Ability to interpret technical drawings and specifications\n\n * Excellent communication and commercial awareness\n\nThe Opportunity\n\nThis is an excellent opportunity to join a forward-thinking contractor that:\n\n * Delivers a wide range of commercial and residential M&E projects\n\n * Has a strong pipeline of secured work\n\n * Offers genuine progression as the business continues to grow\n\n * Invests in its people and maintains a collaborative culture\n\nPackage\n\n * Salary up to £50,000 (DOE)\n\n * Company benefits package\n\n * Career progression opportunities within a growing business\n\nApply Now\n\nIf you are an experienced Mechanical Estimator looking for your next challenge within a growing M&E contractor, please apply today or get in touch for a confidential discussion.\n\nGD1472

About the role\n\nWe have an excellent opportunity available for a motivated Service Advisor to join our team at Nottingham Audi.\n\nAs a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.\n\nThis is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.\n\nSytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.\n\nAbout you\n\nDon't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by to support your career.\n\nIdeally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment.\n\nWorking knowledge of Kerridge would be advantageous, but not essential. \n\nWhy Sytner?\n\nSytner Group are delighted to provide an industry-leading benefits package.\n\nWe are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.\n\nEnhanced Holiday Entitlement – 33 days inc. bank holidays\n\nIndustry-leading Maternity, Paternity and Adoption Pay\n\nCareer Development\n\nRecognition of Long Service every 5 years\n\nDiscounted Car Schemes\n\nHigh Street Discounts\n\nDiscounted Gym memberships\n\nCycle to work scheme\n\nOne day a year paid voluntary / community work\n\nAt Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.\n\nAs part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

English & Maths Trainer\n\n Location: Nottingham, with travel across the East Midlands\n\n Hours: Part‑time (4 days / 29 hours) Mon-Thurs with a 630pm finish on a Monday– term‑time considered\n\n Salary: £28,212 – £33,036 per annum (pro‑rata), depending on experience\n\nBenefits\n\n Our client offers a supportive, values‑driven working environment and an excellent benefits package, including:\n\n34 days’ annual leave (including bank holidays), with the option to buy up to 10 additional days for full time employees\nExcellent work‑life balance with a 35‑hour week and a 3:30pm finish on Fridays\nAnnual profit share and company pension scheme\nHealth Care Plan, wellbeing support, and Employee Assistance Programme\nMileage reimbursement, cycle‑to‑work scheme, and travel loan\nDiscounts at 80+ retailers and paid dependency leave\n We are currently recruiting on behalf of a well‑established and highly regarded training organisation with a strong presence across the East Midlands. This organisation is known for its learner‑centred approach and commitment to improving life chances through high‑quality education and skills delivery.\n \n Make a Real Difference to Learners’ Futures\n\n Our client supports adults and young people from diverse backgrounds to build confidence, develop essential skills, and achieve qualifications that positively impact employability and progression. Rated “Good” by Ofsted, they are committed to continuous improvement, inclusion, and learner success.\n \n The Role\n\n We are seeking a passionate English & Maths Trainer who is motivated by helping learners achieve and progress. The role involves delivering English and Maths from Entry Level to Level 2 across apprenticeship and adult learning programmes, through a mix of workplace and in‑house delivery.\n\n This opportunity would suit someone who thrives on building learner confidence, adapting delivery to individual needs, and making a genuine, lasting impact.\n \n Key Responsibilities\n\nDeliver engaging English and Maths sessions that support learner achievement and progression\nWork with mixed‑ability learners, including those who may be disengaged or lack confidence\nManage a caseload of learners, monitoring progress and supporting timely achievement\nDiagnose learning needs and tailor delivery accordingly\nMaintain accurate learner records and contribute to quality assurance\nWork collaboratively with employers, assessors, and internal teams\n About You\n\n Essential:\n\nExperience delivering English and Maths (Entry Level to Level 2)\nEnglish and Maths qualifications at Level 2 or above\nStrong learner‑centred approach and effective classroom management skills\nA recognised teaching award at Level 3 or above\nFull UK driving licence and access to own transport\n\n Desirable:\n\nGCSE English delivery experience\nLevel 5 subject specialism in English\n If you’re passionate about education, equality of opportunity, and helping learners succeed, we’d love to hear from you.\n\n For more information or a confidential discussion, please contact Simon Atkins on (phone number removed)

Location: Office-based, Nottinghamshire Salary: £28,000 - £30,000 Are you a passionate salesperson with a genuine love for food? Would you relish the opportunity to build a long-term career in the food import and distribution industry? This well-established and growing food importer and distributor is expanding its team and is looking for a motivated Junior Account Manager to come on board. You will receive full support and training from the Commercial Manager and Director as you learn the business, the products, and the customers. This is a fantastic opportunity to develop your sales skills while working with an exciting and diverse product range. The Role In this role, you will be responsible for developing sales, strengthening customer relationships, and helping to grow product distribution across the market. Key responsibilities include: • Developing sales and expanding product distribution, • Building and maintaining long-term relationships with new and existing customers and suppliers, • Managing customer accounts, • Conducting customer and supplier visits (a full driving licence is required), • Providing feedback on customer opportunities and market information, • Monitoring sales and stock levels to plan supply effectively, • Tracking market conditions and pricing, • Preparing costing sheets and analysing costs associated with buying and selling products, • Monitoring and analysing existing contract balances, • Communicating effectively with internal departments to ensure smooth execution of tasks, • Using in-house systems including SAP, Microsoft Office, and the company intranet, • Troubleshooting and resolving day-to-day issues as they arise About You • You have a background in sales and a passion for this type of role., • You may have some experience in the food or drink industry, selling to the likes of foodservice, B2B or retail., • You are eager to learn and take on a new challenge, • You are organised, proactive, and commercially minded, • You enjoy building relationships and working as part of a team, • You are looking for a role where you can genuinely build a long-term career What’s on Offer • Full training and support from senior leadership, • Exposure to a broad and exciting food product portfolio, • A team orientated, office-based role with scope for progression, • 25 days holiday + bank holidays If you thrive in a busy working environment, where no two days are the same then this is an opportunity not to be missed. You will become a key member of this commercial team that is part of a growing business in the food industry.

Web Developer (Shopify Plus) London Remote We are partnering with a fast-growing consumer beauty brand group to hire a commercially-minded Web Developer who will take full ownership of their Shopify Plus ecommerce estate across a portfolio of three high-growth DTC brands. This is a rare opportunity to join a scaling business at a critical inflection point - moving ecommerce development in-house for the first time, giving you genuine ownership of the technical roadmap and direct influence over digital performance across the portfolio. The Role You will become the internal technical authority for three Shopify Plus storefronts, managing the transition away from an external agency model and driving continuous improvement across conversion, performance and customer experience. Responsibilities include: • Owning Shopify Plus development across all three brands end-to-end, • Building and optimising conversion-focused, high-performance storefronts, • Developing custom functionality using Liquid, JavaScript, HTML and CSS/SCSS, • Improving site speed, Core Web Vitals and technical SEO, • Delivering new features, landing pages and campaign builds at pace, • Managing third-party apps, integrations and platform architecture, • Collaborating with Ecommerce, Performance Marketing, CRM and Brand teams, • Supporting international expansion and multi-store growth, • Leveraging AI tools and automation to improve workflows and efficiency What We're Looking For We need someone who understands that great ecommerce development goes beyond writing clean code - it's about commercial outcomes, customer experience and enabling growth. You will likely bring: • Strong hands-on Shopify Plus experience - this is non-negotiable and candidates without it will not be considered, • Solid front-end skills across Liquid, JavaScript, HTML and CSS/SCSS, • Experience with Shopify APIs, custom functionality and third-party integrations, • Commercial awareness and an understanding of how development decisions affect conversion and revenue, • Confidence using AI tools in your day-to-day development workflow, • Strong communication skills and the ability to translate technical concepts for non-technical stakeholders, • A self-starter mindset with a track record of ownership in fast-paced, entrepreneurial environments Familiarity with headless or custom Shopify front-end approaches is advantageous. Experience managing an in-house transition from an agency model is a bonus. The Opportunity You will be building and owning a brand-new internal capability in a business that is investing seriously in digital growth. With three established brands already performing well across major UK retailers and online platforms, the foundation is strong - your job is to accelerate what's possible. The role offers real creative and technical freedom, a direct line to senior leadership, and the chance to make a visible impact across the full ecommerce portfolio. Package • Competitive salary, • Discretionary bonus, • Company pension, • Remote-first working with occasional in-person touchpoints (London N10), • 31 days annual leave, rising with tenure, • Birthday day off, • Complimentary products and brand discounts If you thrive in ownership-led roles and want to build something meaningful in a fast-moving beauty business, we'd love to hear from you..

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you’ll do 1. Strategic Talent Acquisition Partnership * Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. * Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. * Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence * End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. * Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. * Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. * Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance * Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. * HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. * Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for * Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). * Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). * Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. * International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. * Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Operations Manager (Financial Support) About this Role Our customers are at the heart of everything we do. So we’re looking for someone to join us as an Operations Manager to engage, motivate, and inspire their Delivery Leads to deliver great customer experiences across our Financial Support department. As the Delivery Manager for Financial Support, you’ll have the opportunity to lead a team of Operations Delivery Leads. You’ll be responsible for enabling your leaders to deliver results against department-wide KPIs, ensuring that the entire operation's performance is maintained, whilst providing high-level support to your Delivery Leads on the strategic capability and leadership culture of their respective areas. Your Delivery Leads should gain insight into departmental trends and systemic performance gaps, and you’ll empower them to act on these, driving structural and cultural improvements across Financial Support. So if you have a passion to lead and develop a senior team of Delivery Leads, whilst placing long-term customer strategy and operational excellence at the heart of everything you do, this Operations Manager role could be the opportunity you’ve been looking for . What you’ll do * Strategic Change: Work as a key partner with senior stakeholders to define the change agenda, ensuring the department is structurally ready to deliver and sustain upcoming strategic initiatives. * Senior Leadership: Lead, engage, and motivate a team of Operations Delivery Leads, fostering a culture of accountability and high performance. * Coaching: Support your Delivery Leads with coaching and professional development, focusing on strategic thinking and large-scale people management. * Operational Governance: Create an environment where performance is managed holistically, ensuring regulatory compliance and internal policies are embedded at every level. * Strategic KPI Delivery: Effectively manage your leadership team to deliver against departmental targets, ensuring that service levels and customer outcomes remain stable during growth or change. * Culture & Conduct: Support your team with the management of senior-level capability and the overall conduct/morale of the wider Financial Support operation. * Trend Analysis & Insight: Empower your Delivery Leads to move beyond daily metrics, using departmental insight to identify long-term trends in customer behaviour or operational friction. * Innovation & Progression: Identify macro-level improvements that will transform the department's efficiency, whilst empowering your Delivery Leads to drive a continuous improvement mindset in their own teams. What we're look for * Leadership of Leaders: Proven experience in managing other People Leaders or Delivery Leads within a large-scale operation. * Strategic Coaching: Ability to coach at a senior level to improve leadership performance and strategic output. * Operational Strategy: Experience in delivering performance against complex, multi-layered operational and financial metrics. * Strategic Resilience: Ability to lead through ambiguity and drive large-scale change during periods of high volume or volatility. * Advanced Judgement: Demonstrate expert-level decision-making, balancing commercial requirements with fair customer outcomes. * Engagement & Reward: Ability to build a culture of recognition that resonates across a large, diverse department. Desirable skills and experience: * Experience of leading a multi-layered Operations department. * Extensive experience within Financial Difficulties, Collections & Recoveries. * Proven track record of delivering large-scale operational transformation or system migrations. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Head of Research £80,000–£100,000 Nottinghamshire (Hybrid – 3x Days a Week in Office) This is a rare opportunity to take ownership of a qualitative insight function within a large, established brand communications business, moving into a senior leadership role with real scope: leading a team, shaping capability, and working on globally recognised brands, all within a unique environment that blends insight, creativity, and strategy! THE COMPANY You’ll join an in-house agency which operates as a collection of specialist teams, delivering integrated work for major clients, including some key flagship relationships which you will be a part of from day 1. The business have long-standing client partnerships and a strong reputation but are now investing in building their external profile and strengthening their insight offering (which is where you come in!) THE ROLE This is a Head of Qual-level position, responsible for leading and growing the qualitative research capability. You will: • Lead, develop, and expand the Qual team (currently 3, with plans to grow), • Own and evolve the qualitative research offering, • Deliver high-quality qual work, remaining hands-on where needed, • Partner with Account Directors on key client relationships, • Play a central role across major global accounts, • Introduce new methodologies and innovative approaches, • Contribute to new business and capability positioning, • Work within a matrix structure across insight, creative, and client teams YOUR SKILLS AND EXPERIENCE • Strong qualitative research background, • Strong client-facing skills, • Experience working with large, global brands, • Proven team leadership or practice-building experience, • Deep expertise across qualitative methodologies, • Commercial awareness and client-facing confidence, • A credible, senior presence: you are someone able to lead from day one THE BENEFITS • £80,000–£100,000 HOW TO APPLY Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.

Role: Safety, Health and Environment Advisor While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Contract Type: Permanent Working Hours: 37 hours per week, Monday Friday between the hours of 8:00am 5:00pm Worker Type: Hybrid Worker Salary: Grade H - Starting Salary is £40,777 (Level one) rising to £44,075 (Level four) per annum Location: Harvey Road (NG8 3BB) will be the contracted base for this role, but the postholder will be expected to be able to travel to other offices including Loxley House (NG2 3NG) and work sites, as needed. Weve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity youve been looking for? Read on to find out more Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. About the Role As a Safety, Health and Environment Advisor within Nottingham City Council Housing Services, you will play a key role in creating a safe, compliant and supportive environment for our colleagues, residents and partners. Working as part of our dedicated Health and Safety Team, youll help deliver and continuously improve our health, safety and emergency management systems across a diverse range of housing services. In this varied role, you will use your expertise to provide clear, practical advice and imaginative solutions on a wide range of safety matters. You will contribute to policy development, lead and support risk assessments, and help ensure our systems, processes and guidance remain robust, up to date and aligned with emerging legislation and best practice. Youll build strong relationships with managers, employees, trade unions, statutory agencies and partner organisations, supporting collaborative approaches to safety and wellbeing. You will also deliver engaging training, carry out audits and investigations, provide advice and guidance during site visits, and carry out inspections. This is an opportunity to make a meaningful impact in a high-profile public service setting, helping to protect people, strengthen resilience and promote a positive safety culture across Housing Services. About You The ideal candidate will have: 1. MinimumofNEBOSHGeneralCertificateor equivalent and relevant membership of IOSH., 3. Experience of working with others to improve organizational safety culture., 4. Provenexperienceofthepracticalapplicationoflegislationinthe workplace., 5. Experience of leading training and workshops. Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document. We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively showing your real self is what helps you succeed. xrnqpay Closing Date: 4th May 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible. Interview date: w/c 18th May 2026 Please note, this is subject to change

About Plessey We’re building the hardware foundation for next-era computing. Plessey is a world-leading technology company driving the next generation of photonic devices and systems. With over 70 years of innovation, we combine research, materials science, process engineering, and manufacturing under one roof. We’re recognised as a global authority in microLED displays, optical computing, and optical interconnects. Join us to work on breakthrough technologies shaping the future of light-based technology and computing. Lead We don’t follow industry trends; we create them, pushing boundaries and setting standards others aspire to. Every team member has the power to make decisions, drive change, and deliver excellence. We support each other, challenge one another for the best solutions, and lead by example. Together, we build industries and technologies that shape the future and scale toward our vision of the next era of computing. Grow We expand our capabilities every day — deepening our expertise, improving how we work, and pushing the boundaries of what’s possible. Curiosity fuels us: we question assumptions, explore new ideas, and innovate with light-based technologies. By investing in and empowering our people, we strengthen Plessey’s impact and help shape the future of optical technology. Trust We operate like a family—honest, reliable, and supportive. We have each other’s backs, own our actions, and uphold the highest standards of integrity and safety. We trust each other to deliver, our customers to challenge us, and our expertise to guide the way. Together, trust enables the collaboration essential for breakthrough innovation and lasting impact. Location Located at our head office and state-of-the-art fabrication facility in Plymouth. About the Role We are looking for an experienced Test Development Engineer to join our team. In this role, you will work with advanced test equipment, helping to develop and improve innovative testing solutions. If you are passionate about test development, enjoy solving complex problems, and want to work with cutting-edge technology, we would love to hear from you. Key Responsibilities • Implement and maintain digital and mixed-signal test solutions., • Specify hardware required for testing such as probecards, interface boards etc., • Develop and optimise test programs for complex devices using Teradyne Ultraflex., • Perform test program, Test HW characterization over temperature (Ex. Shmoo analysis), GRR, Correlation, setup calibration and product qualification., • Drive and perform the Repeatability and Reproducibility Studies which are necessary to transfer a test solution from an in-house development site or from other development sites to a full manufacturing high volume setup., • Define and release procedures for all aspects of test program development (e.g. test program release, test coding guidelines etc)., • Release and support test programs for production., • Collaborate with key stakeholders to ensure on time delivery test coverage and quality., • Work with stakeholders to identify and implement test process improvements. Skills, Knowledge and Expertise • Significant experience in test development within mixed-signal environments, encompassing both analog and digital system validation., • Strong programming skills ( VBA, Python)., • Understanding of digital and analog test principles., • Problem-solving and analytical skills., • Experience with GRR and test program release processes including data analysis software (eg. JMP, Examinator). Advantage • Mixed-signal testing expertises., • Experience with Teradyne Ultraflex., • uLED and /or display panel testing expertise., • Knowledge of Teradyne IRIS100S systems., • Knowledge of semiconductor manufacturing and test flows., • Knowledge of TEL probers., • Expertise with test program control such as git.

Job Type: Full time We have an exciting opportunity for a Senior Site Manager to join our team within Vistry South East Midlands, at our Hucknall site. As our Senior Site Manager, you will be responsible for overseeing the day-to-day operations of a construction site, ensuring projects are completed on time, within budget, and to the required quality standards. You will manage teams, coordinate resources, enforce health and safety regulations, and liaise with contractors, suppliers, partners and customers. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 39 days annual leave plus bank holidays, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Christmas company shutdown, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • A proven background in new build housing site management, • Proven ability to manage projects and deliver quality work on time, within budget, • Able to work as part of a team as well as autonomously, • Able to demonstrate a thorough understanding of Health & Safety legislation, • Thorough, with strong attention to detail, • Strong Time management skills with an ability to prioritise, • Proficient in MS Office programmes; particularly Word and Outlook, • Ability to build productive stakeholder relationships, • Ability to communicate well with individuals at all levels, • NVQ Level 4/5/6, BTEC diploma in Building Construction or similar, • Valid Scaffold Appreciation certificate, • Black CSCS Card, • Valid SMSTS certificate, • Valid First Aid at Work certificate, • Valid LOLER certificate, • Valid CITB SEATS & Temporary works Certificate, • Trade experience, • Oversee site operations to ensure adherence to specifications, timelines, and budgets., • Ensure compliance with health, safety, and environmental regulations, promoting a safety culture., • Direct labour, equipment, and resources to achieve project completion on time and within budget., • Monitor project progress, addressing delays, risks, or issues promptly., • Conduct regular site inspections to assess quality, safety, and progress., • Coordinate with the Buying and Surveying teams to ensure timely procurement of materials and services., • Manage site teams, monitor performance, and implement corrective actions as needed., • Attend weekly meetings with the site sales executive., • Ensure permits and inspections are in place before and during the project., • Conduct site inductions for new personnel and subcontractors on health and safety procedures., • Maintain accurate records of site activities and project documentation., • Support site logistics to ensure proper material storage and availability., • Oversee project closeout, ensuring all tasks are completed and documentation submitted., • Ensure compliance with safety policies and regulations., • Develop and lead staff to maintain high morale and performance., • Support training and development of team members., • Ensure 100% compliance with NHBC standards and building regulations., • Conduct appraisals and address development needs with HR support. Join us in making Vistry. #LI-AD1 #LI-onsite

We are seeking experienced and adaptable Security Officer for a prominent commercial building in Moorgate. This is an excellent opportunity for a candidate with strong communication skills and interested in high end commercial security. Within this role you will carry out ID checks, respond to emergencies and provide information to all staff and visitors. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour and excellent personal presentation. Role : Security Officer Pay Rate: £15.00 per hour Shift Pattern: N ights weekdays & weekends Location : London, EC2V Nearest tube: Moorgate Role Requirements: Door Supervisor SIA licence Benefits include: • Financial support for SIA Licensing and renewal, • Cycle to work salary sacrifice scheme, • Company Pension scheme, • Life Assurance benefits, • Employee referral scheme, • Discounted gym membership, • Discounts at major retailers and travel suppliers, • Restaurant and Supermarket vouchers, • Cinema tickets, • Act as a point of contact and information centre to staff and visitors, • Always conduct yourself in a professional manner, • Ensure all instructions, both written and verbal are adhered to, • Guard access points, permitting or refusing entry, restraining trespassers, • Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets., • Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents, • Complete daily reports, including relevant information, observations, surveillance footage, and signatures, • Excellent communication skills to all levels – verbally, written, phone and by security radios, • Effective operation of all pass systems relevant to an assignment, • Lawful searches of vehicles and persons in accordance with instructions issued., • Practical working knowledge of all current and applicable firefighting equipment., • Sound working knowledge of health and safety instructions pertaining to assigned duties., • Valid SIA licence, • Excellent customer service and communication skills, • High level of self-presentation, • IT literate- Ability to operate detecting systems and emergency equipment, • Quick thinking and problem-solving skills, • A positive attitude to dealing with people and taking on challenges Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

Job Type: Full time We have an exciting opportunity for an Assistant Technical Coordinator to join our team within Vistry North Midlands, at our Castle Donington office. As our Assistant Technical Coordinator, you will be part of the Technical Team tasked with taking new build housing projects through from inception to completion. The role will cover all areas involved in the preparation of design information, including the management of consultants, management of design input from other external parties, as well as liaison with local authorities, and other Vistry departments including the site teams. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 39 days annual leave plus bank holidays, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Christmas company shutdown, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • IT literate – Office 365, • Hold full UK Driving Licence or equivalent, • Proven experience of fulfilling a similar role, • A good foundational understanding of the Architectural and Engineering disciplines in housebuilding, • The ability to recognise problems and deal with them in a speedy and effective manner, • An organised and prioritised working discipline, dealing and managing tasks effectively and sequentially, • The ability to effectively communicate with others both inside & outside the business, • Embrace learning and development opportunities, and follow the training plan, • Good planning and organisational skills, • Problem solving and decision-making skills, • Excellent communication and interpersonal skills, • Good team working skills, • Patience and calmness under pressure, • Able to work with a high degree of accuracy, • You will hold or be working toward a Construction / Design-related professional qualification, • Previous experience of timber frame construction, • Previous experience working with partners under contract, • HNC / HND / Degree, • Proficient use of AutoCAD / REVIT, • Comply with the company Life of Site processes, • Assist in managing external consultants in the preparation and issue of working drawings to an agreed programme, fee and scope, • Attend meetings at various stages of projects including design team, partner / stakeholder, and site progress meetings, • Assist in overseeing civil / structural /architectural design work carried out by external consultants, • Review and issue associated information, designs, specifications and drawings, • Assist Commercial and Buying Teams in reviewing third-party design information, • Respond to site queries and resolve any technical issues, • Assist in the implementation of departmental objectives and procedures, identifying opportunities for improvement Join us in making Vistry. #LI-AD1

Job Type: Full time We have an exciting opportunity for a Financial Controller to join our team within Vistry North Midlands, at our Castle Donington office. As our Financial Controller. you will report to the Finance Director and are responsible for the production of weekly, monthly and annual financial reporting and forecasting along with management of the finance team. This is a front-end role liaising closely with other departments to ensure timely and accurate information is presented to the local Board and Division. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 39 days annual leave plus bank holidays, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Christmas company shutdown, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • ACA / ACCA or CIMA qualified, • Extensive experience post qualification, • Proven track record in producing concise management information, • Experience of implementing new processes and procedures and consistently challenging such processes to improve the quality of input., • Experience of managing financial reporting & transactional teams, • Strong working knowledge of Excel, • Ability to work on own initiative, • Ability to prioritise work to meet deadlines, • Having strong inter-personal skills to enable effective communication at all levels., • Possess commercial acumen, • Be flexible in their approach, • Be proactive in dealing with issues, • Ability to work on own initiative, • Experience of working in the housebuilding / construction sector, • Experience of COINS accounting systems, • Working knowledge of Anaplan reporting system, • Preparation of financial forecasts on a monthly basis, including life of site project reviews., • Financial management of Joint Ventures in the region including preparation of reporting packs, board papers and cashflows, • Prepare monthly working day 1 flash report for review, • Prepare monthly financial actuals & forecasting reporting packs for review, • Management of short term weekly cashflow & preparation of monthly forecasting, • Ensure that regional finance and accounting requirements are carried out in accordance with recognised accounting standards, Group requirements and within set deadlines, • Ensure integrity of data on COINS and Anaplan., • Ensure transaction processing is efficient, processes streamlined and waste minimal., • Line management of the business unit finance team., • Liaise with external auditors during half year, full year & Joint Venture audits, • Work closely with commercial, land & sales teams to ensure accuracy of reporting & drive performance of business, • Support Regional Finance Director & deputise as required Join us in making Vistry. #LI-AD1

Job Type: Full time We have an exciting opportunity for a Project Manager to join our team within Vistry South East Midlands, overseeing a new site for the region in Hinckley, Leicestershire and delivering 475 mixed tenure homes largely delivered with timber frame construction, which will be manufactured in house. As our Project Manager, you will be responsible for planning, coordinating, and overseeing construction projects from start to finish. They manage budgets, schedules, resources, and teams to ensure the project is completed on time, within budget, and to the required quality standards. The role involves liaising with Partners, Customers, contractors, and stakeholders, as well as handling risks, issues, and compliance. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • Experience working on new build multi story projects or housing projects, • Experience in the management of Health and Safety, • Ability to analyse technical and commercial aspects of developments and apply solutions in terms of time, cost, quality, and best use of available resources, • A proven operational, team player who can set direction and delivery within challenging market conditions, • Excellent interpersonal skills, • Creates a positive environment which drives a culture of respect and mutual support within their team, • Creates consensus through influence and persuasion with the ability to inspire others, • Valid First Aid at Work Certificate, • NVQ Level 6 -7 BTEC diploma in Building Construction or similar, • Valid Scaffold Inspection certificate, • Valid LOLER certificate, • Qualified to the required CIOB Grade applicable at the time in accordance with group policy, • Valid SMSTS Certificate, • Good working knowledge of Microsoft Word, Excel, Power Project and Asta Team plan, • Up to date knowledge of Health and Safety obligations and building legislation, • A good understanding of the considerate contractor’s requirements to achieve high scores, • Ensure the safety and welfare of all individuals involved, in line with Vistry's safety policy., • Foster continuous safety improvements across the project., • Lead the successful completion of the project, maintaining high standards in quality, time, and client relations., • Manage internal and external teams to meet project goals., • Develop and coach team members, encouraging growth and providing constructive feedback., • Motivate and engage employees to drive excellence in project delivery., • Maintain positive relationships with customers and stakeholders., • Oversee all project-related communication., • Develop plans to ensure resource and supply chain requirements are met., • Lead and facilitate key project meetings with stakeholders., • Identify and manage any additional work, ensuring clear cost agreements., • Integrate commercial considerations into decision-making processes., • Regularly review and manage the project programme to ensure timely completion., • Ensure adherence to Vistry's on-site processes., • Induct and support team members in role-specific requirements and identify opportunities for improvement. Join us in making Vistry. #LI-KM1

Job Type: Full time We have an exciting opportunity for a Senior Engineer to join our team within Vistry Northern Home Counties, at our Milton Keynes office. As our Senior Engineer, you will manage the day-to-day coordination/design of engineering projects according to the guidelines set-out in the technical department’s Best Practice Policy in order to provide a quality and cost-effective technical function. You will assist in the coordination of external consultants in collaboration with other members of the Pre-development and Technical teams. This will be from the planning approval process, subsequent production of construction drawings at detailed design stage and throughout construction to provide support to the operations team. You will be tasked with assisting in the control and coordination of the engineering design process, involving the management of design consultants, external parties and stakeholders, Clients and their representatives. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • Bachelor of Engineering degree (BEng) or equivalent, • Experience working within a residential house builder or relevant consultancy, • In-depth knowledge of the engineering function and its delivery, • Knowledge or other engineering packages (Geosite, Smart Engineer, Autotrack, Microdrainage, PDS), • Understanding of changes to regulations and legislation, • Strong mathematical and IT ability, • Able to analyse complex data and critically evaluate plans, • The ability to visualise and explain design ideas, • Good team working skills, • Accurate with an eye for detail, • Positive attitude towards teamwork, • Excellent communication skills, • Able to work under pressure, • Able to work with a high degree, • A methodical approach to working practices, • Decision maker with pragmatic approach to problem solving, • Able to influence and persuade others, • A self-starter capable of creating and maintaining momentum in projects, • Comply with all current Vistry Life of Site procedures, • To support and assist the Engineering Manager and Junior staff members within the Engineering team, • Procure and oversee designs for S38, S278, S104, S185, foundations, retainment and geotechnical investigations plus any other engineering related items from externally appointed consultants, • Procure service records and enquiries for new developments, including responsibility for timely payment for new services infrastructure to support build programmes, • Effective daily management of the External ‘Design Team’ to ensure the provision of required level of services in a pro-active and professional manner to enable the Technical department and other departments to fulfil their role., • Attend Pre-Construction design team meetings and regular project review meetings (and other departmental meetings) as required, • Control the management of up to date drawings and information though the Document Viewpoint Platform, • Keep abreast of both prevailing and forthcoming legislation/regulations ensuring that details and specifications are up to date., • Ensure timely progression of section agreements to adoption., • Oversee site investigation and civil/structural design work carried out by external consultants., • An understanding of the Highways Act and the various Sectional Agreements, Water Industry Act and the Flood Water Management Act is paramount in undertaking this role. A thorough understanding of S38, S278, S104 and S185 processes is essential, • Maintain a continuous process of evaluation of Consultant's designs to ensure that proposals adhere to best practice in value Engineering, • Review and undertake coordination of all engineering tender and construction documents., • Liaise with other Technical Team members and others as necessary to seek the discharge of building regulations and planning conditions, • Coordinate the delivery of technical information for new and current developments including instructing and managing engineering specialist consultants and dealing with a wide range of technical issues., • Preparation of Health and Safety documentation in line with Vistry standard operating procedures., • Ensure Production teams are provided with complete drawing packages and Technical support to Site Management and Sub-Contractors with details, site queries with regard to all engineering related issues., • Ensure all drawings and details are accurate and commercially suitable throughout the construction process, • To make Bond applications and discharge outstanding NHBC Engineering conditions., • Assist site teams with any engineering queries that may arise through the build process, • To liaise closely with Building Department to ensure sites are placed on maintenance in a timely manner and ensure adoptions take place, thereby avoiding over runs on Bonds., • Work cooperatively and effectively with statutory undertakers and regional local highway authorities to ensure timely completion of legal agreements., • Co-ordinate and chair construction stage design team meetings with internal and external participants, • Attend and contribute to progress meetings on site as required., • Have an awareness of the planning process and co-ordinate where required to ensure conditions are addressed prior to start on site and adhered to during the construction stages., • Liaise with consultants and attend meetings to progress all relevant Technical matters, • Assist Surveying and Buying Team in review and approval of subcontractor design information., • Ensure accurate and on time design information in line with client requirements, • Ensure cost effective design control and buildability, • Apply for and secure statutory body approval of engineering design and ground remediation, • Assist the Commercial team to obtain fee quotations from specialist consultants for any planning and engineering design and technical report requirements. Join us in making Vistry. #LI-KM1

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Job Type: Full time We have an exciting opportunity for a Area Sales Manager to join our team within Vistry North Midlands, at our Castle Donington office. As our Area Sales Manager, you will work with the sales teams across multiple sites to ensure the agreed sales targets and objectives are met through the effective management of people and activities in line with the Customer Journey. Motivate and support their teams to perform to the best of their ability and achieve the required performance mentioned within the KPI’s below. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 39 days annual leave plus bank holidays, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Christmas company shutdown, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • Previous experience in sales management for a volume house builder., • Experience of managing a team., • Proven ability to meet and exceed sales target, • Experience of working with multiple stakeholders across different disciplines, • Excellent IT skills and proficiency with MS Office, • A good understanding of the sales and legal process., • Strong attention to detail., • Excellent organisational skills, • Able to produce accurate work, in a high pace environment, • Business and commercial awareness., • Full UK Driving License with a willingness to travel to all marketing suites, including regional office, within the division, • Able to communicate effectively at all levels within the business., • Able to work both as part of a team and independently when required., • Confident when dealing with challenging customers., • Ability to maintain an effective line of communication between Sales Management and Sales Consultants, • Level 3/ 4 Customer Service or Sales qualification., • 5 GCSEs / GCE including Mathematics and English (at C grade or above)., • Train, motivate and lead the on-site sales teams on sites within your responsibility to achieve agreed KPI’s, including but not limited to, sales rates & 5* Customer Service., • Ensure sales are negotiated to required sales rates, achieving maximum revenue with minimal incentives., • Close supervision of the progress of existing sales and part exchanges to ensure the achievement of target exchanges and legal completions with specific attention to monthly forecast, ensuring all are working to a common goal and stakeholders are aware of potential risks., • Maintain strong knowledge of the local market, for both new build and secondhand competitors, with awareness of the market conditions. Make recommendations for improvements to marketing activity in order to drive enquiries, • Responsibility for the successful operation of marketing suites, including H&S, site presentation & staffing., • Provide market research information in order to agree sales volume and prices., • Work with other departments to plan plot releases to ensure the optimum mix, and availability of units. Ensure any customer and / or plot issues are dealt with in a timely manner., • Attend internal and external meetings as required and ensure completion of relevant reports., • Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimise quality of service, business growth, and customer satisfaction., • Ensure compliance with H&S and any other mandatory training requirements across the team, • Ensure Vistry SOPs and H&S policies and procedures, are observed by the team at all times., • Implement Vistry’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations., • Follow the principles of Vistry values of ICQ at all times Join us in making Vistry. #LI-AD1