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We are looking for a lash technician that is experienced in classic, hybrid and volume lashes. In a new modern salon based in Balham.
The Hybrid Residences Ltd., an emerging Hospitality company, is renowned for its world-class standards and service in serviced apartments which own and operate. Operating in London at present with a potential plan of expanding in international markets, we embody a friendly culture centred on collaboration, authenticity, respect, and progress. Committed to internal growth, we prioritize continuous learning and development for our team. The Hybrid Residences - London, United Kingdom Our office is based in Fulham, which services upto 10 different locations of luxury serviced apartments in London, embodying a Hybrid experience for our esteemed guests. Our work environment includes: Modern office setting Growth opportunities International workforce Flexible working hours We are looking for a Handyman Person to join our Operations Support team in London and help maintain their premises. The successful candidate will be responsible for performing general maintenance tasks such as painting, carpentry, plumbing, electrical work, and other repairs. The ideal candidate will have experience in the maintenance field and a strong attention to detail. We are looking for someone who is reliable, organized, and able to work independently. Responsibilities: Repair and maintain buildings and equipment. Inspecting the Apartments to ensure they don’t require any maintenance work. Inspect buildings and equipment for safety and functionality. General carpentry, painting, electrical and plumbing tasks will be a daily occurrence. Perform preventative maintenance on buildings and equipment. Troubleshoot and diagnose mechanical problems. Order parts and supplies as needed. Experience of working in a maintenance environment; handy trades like carpentry, joinery plumbing or electrics Maintain records of maintenance activities. Follow safety protocols when working with hazardous materials. Able to pickup & Deliver the linen to all the locations in van. Able to lift the weight Min 15 kg. Driving van is a bonus. Job Types: Full-time, Permanent Pay: From £15 per hour Expected hours: 35 per week Benefits: Company pension Employee discount Flextime Flexible Language Requirement: English not required Schedule: Weekend availability Supplemental pay types: Performance bonus Safety bonus Experience: Maintenance: 1 year (required) Licence/Certification: Driving Licence (required) Clean Full UK manual license. Ability to Commute: London, SW6 5RX (required) Ability to Relocate: London, SW6 5RX: Relocate before starting work (required) Work Location: In person Job Types: Full-time, Permanent Pay: From £15.00 per hour Expected hours: 35 per week Benefits: Company pension Employee discount UK visa sponsorship Flexible Language Requirement: English not required Schedule: Flexitime Weekend availability Supplemental pay types: Performance bonus Safety bonus Experience: Maintenance: 1 year (required) Licence/Certification: Driving Licence (required) Work Location: In person
We are looking for a Business Developer in construction sector. Applicants must have at least 1 year Experience in this field. Good English and sales skills to meet new clients in Construction Sector. The right candidate should be able to bring new projects (Residential & Commercial). We are looking to add a ambitious and energetic sales people to help us take our business to the next level! To grow our sales force, you will be responsible for building relationship with client base inconstruction industry. Job Type: Full-time Salary: £28,000.00-£45,000.00 per year Benefits: • Company car • Flexitime • Work from home Schedule: • 8 hour shift Supplemental pay types: • Bonus scheme • Commission pay Experience: • construction industry: 1 year (preferred) Work Location: Hybrid remote in London
Overview: We are seeking a skilled and passionate Eyelash Specialist to join our team. As an Eyelash Specialist, you will provide exceptional eyelash extension services to our clients, enhancing their natural beauty and boosting their confidence. This is a great opportunity for individuals who are detail-oriented, have excellent communication skills, and a passion for delivering outstanding customer service. Available shifts: - Mondays, Wednesdays, Fridays and Saturdays. You do not have to work all days but will need to work at least 2 of the above shifts. Opening hours are 11am-8pm on weekdays and 11am-6pm on weekends. Pay: Hourly or commission available. Responsibilities: - Able to apply extensions with perfect isolation (classic, hybrid, volume & mega volume) - Consult with clients to determine their desired lash style and length - Apply individual eyelash extensions using safe and hygienic techniques - Ensure client comfort throughout the application process - Educate clients on proper aftercare and maintenance of their lash extensions - Maintain a clean and organised work area - Adhere to all safety and sanitation guidelines - Provide exceptional customer service to ensure client satisfaction Skills: - Excellent communication skills to effectively interact with clients and understand their needs - Strong customer service skills to provide a positive experience for clients - Proficient in English - Knowledge of brows and other treatments is preferred but not required as training will be provided We are a growing small knit, fun and vibrant team looking for someone that is passionate and eager to learn. We offer monthly target bonuses and seasonal bonuses as well as discounted food options and other company events. Please submit your CV along with your work instagram profile or recent pictures of your work. Please do not send pictures that are not your own as you will need to attend a trade test to showcase your skills. We look forward to hearing from you!
We are seeking a dedicated and motivated Bartender to join our team at a charming Bar & Restaurant. This is an excellent opportunity for individuals passionate about the hospitality industry, with a focus on providing exceptional service to our customers. Hybrid is new Bar Restaurant that has an expanding cocktail menu with the ethos or pushing the boundaries of the nightlife and hospitality industry. Pay: £12 an hour Hours: 12-18 per week Job Type: Part-time Schedule: - Flexible working - Weekday availability - Weekend availability Responsibilities: - Make and serve, spirits, wines and cocktails to customers. - Setup the bar for service and close at the end of a night. - Handle customer inquiries, concerns, and feedback in a professional and courteous manner. - Ensure adherence to hygiene and safety regulations. - Check inventory, and stock levels, and order supplies as needed. - Collaborate with management to implement and maintain service standards. - Work independently with minimal supervision. Requirements: - Bar & Hospitality - 2 years Previous experience in a bar setting is required. - Excellent communication and interpersonal skills. - Ability to work efficiently in a fast-paced environment. - Strong organizational and multitasking abilities. - Leadership qualities and a proactive approach to problem-solving. - Knowledge of food and beverage trends and a passion for delivering exceptional customer service. Prefered Experience: - Mixology - Barista Immediate start with training available.
Company Description Recolter Consulting is dedicated to helping young individuals navigate the challenging job market and visa processes in various international countries, especially the UK. We offer step-by-step guidance and support in finding placement opportunities, serving as a stepping stone for the first 6-12 months of their careers. Role Description This is a hybrid internship role as a Management Intern at Recolter Consulting. As a Management Intern, you will be responsible for supporting the team in day-to-day operations, conducting research, analyzing data, assisting in project management, and providing administrative support. This role is based in the London Area, United Kingdom, with flexibility for some remote work. We carry out an initial interview to see if you are a good fit, if you are taken onboard you will be guaranteed a placement within 1 of the 3 industries you choose upon applying, if management is not your top choice. Qualifications Strong research and data analysis skills Excellent organizational and time management skills Strong written and verbal communication skills Ability to work independently and as part of a team Proficiency in Microsoft Office Suite Knowledge of project management principles Attention to detail and accuracy Enthusiasm and willingness to learn Relevant skills and qualifications that would be beneficial for this role include experience with international visa processes, familiarity with job placement services, and a background in business or management studies.
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Job Title: Business Development Representative (Vending Machines) **Location: Hybrid-Remote **Hours: Part-Time (10 hours per week) **Compensation: £11p/h + Commission (£50 CPA for each machine placement secured) Benefits: - Company-provided phone - Company-provided laptop/tablet - TFL season ticket or fuel/mileage reimbursement - Parking expenses covered - Gym Membership - Life Insurance - Employee Equity Program Job Description: Are you a proactive, results-driven individual with excellent communication skills? Do you thrive in a fast-paced environment and enjoy building relationships? If so, we have an exciting opportunity for you to join our team as a Business Development Representative focused on placing our vending machines in businesses across the region. Responsibilities: 1. Lead Generation: Utilize various channels to identify and qualify potential business leads interested in vending machine services. 2. Outreach: Initiate contact via phone calls and emails to prospective clients to introduce our vending machine solutions and generate interest. 3. Sales Meetings: Schedule and occasionally attend virtual or in-person sales meetings with decision-makers at businesses to present our vending machine offerings and address any questions or concerns. 4. Consultative Selling: Understand the unique needs and preferences of each client and tailor our vending machine solutions to meet their requirements. 5. Negotiation: Negotiate terms and agreements with clients to secure placements for our vending machines within their premises. 6. Relationship Management: Foster long-term relationships with clients by providing exceptional customer service and support throughout the placement process and beyond. 7. Reporting: Maintain accurate records of all sales activities, including leads, meetings, and outcomes, using CRM software. Requirements: - Experience in sales, business development, or a related field. - Excellent communication and interpersonal skills. - Ability to work independently and manage your time effectively. - Strong negotiation and persuasion skills. - Tech-savvy with proficiency in using CRM software, email, and Microsoft Office. - Access to a quiet workspace conducive to making phone calls and attending virtual meetings. - Must be self-motivated and results-oriented. - Previous experience in vending machine sales or the retail industry is a plus. Why Join Us: - Opportunity to earn uncapped commission with £50 CPA for each successful vending machine placement. - Flexible part-time hours with the ability to set your own hours and work from home. - Comprehensive support including company-provided phone, laptop/tablet, and expense reimbursements. - Gym Membership, Life Insurance and Employee Profit Share Program: Get the opportunity to earn equity in each machine you place, getting you passive income (along-side any commissions and performance bonuses). - Join a dynamic team focused on innovation and growth in the vending machine industry. If you're ready to take on a rewarding challenge and make an impact in the world of vending machine sales, we want to hear from you! Apply now with your resume and a cover letter outlining your relevant experience and why you're the ideal candidate for this role.
Yard Sale Pizza are looking for an ambitious, proactive and driven Partnerships Executive to join their marketing team to manage and grow our pub and venue partnerships across London. Who are we? Yard Sale Pizza was born out of three friends’ shared passion for simple, quality pizza. It all began with a little oven, chugging away in Johnnie’s own backyard. Nine years later and we’re serving love and pizza across North, East and now South London. Who’d have thought? We’re still local at heart though, making orders by hand and delivering them ourselves through our in-house delivery service – never through a third party. Handmade, hand-delivered from dough to door. It makes award-winning neighbourhood pizza that bit better. We hope you agree. We’ve been awarded Best Value Eats in the Observer Food Monthly awards in 2022, after winning their Best Cheap Eats award in 2017, have been voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022, and were named London’s most-loved restaurant in Time Out’s 2016 Love London Awards. What is my role? As our Partnerships Executive you will work closely with our Head of Marketing & Communications, Marketing Director and the rest of the marketing team at Yard Sale Pizza to account manage our pub partnerships and build our pub partner network to drive innovation & growth across new and existing partners for Yard Sale. You will also support the team on broader marketing initiatives and local marketing campaigns, assist with key marketing events and oversee some administrative tasks relating to our pub partners. The perfect candidate would be a motivated, creative people-person who knows our brand, would be motivated by a target-driven role and loves getting out and about across London. This role comes at a very exciting time for Yard Sale and would be a great opportunity for the right person to grow with the business. Deadline: 3rd April 2024 To apply: Apply via Harri with a CV and short 500-word cover letter to tell us why you would be perfect for the job! Salary: Around £28k dependent on experience, with additional bonus scheme to be agreed Schedule: 2-3 days of travel per week to our pub partners across each of our shops’ neighbourhoods (within Zones 1-4). Wednesdays in Hackney with the YSP Head Office Team Roles & responsibilities: - Drive our pub partner network through building relationships, identifying new pub partner opportunities and bringing creative ideas to help grow this side of the business - Managing and building our collateral and marketing presence in our pubs to help grow additional marketing and sales opportunities - Managing administrative and reporting requirements for our pub partnerships including pub reports, menu management, research, and notes/next steps from meetings - Becoming the point of contact for our new and existing pub partner network and representing Yard Sale to the pub and venue community in London - Management of external digital and print collateral (menus/website/marketing copy etc) - Managing and building our collateral and marketing presence in our pubs to help grow additional marketing and sales opportunities - Basic InDesign/creative responsibilities in managing menu/pub assets and creating new ones where possible - Assisting on broader marketing initiatives such as local marketing campaigns and key marketing events Skills/requirements - Minimum one year experience in a relationship management role - Knowledge and understanding of hospitality in a relevant environment - Proactive, self-starting and enthusiastic approach - Great with people and able to build relationships with pub partners, shop teams and our friends in the community across London - Travel across London to visit existing and new pub partners - Organised and reliable with a good attention to detail - A team player with a can-do attitude - Awareness and understanding of the Yard Sale brand and how we communicate - Passionate about food & drink, London hospitality and keen to grow in the industry - Some design ability (InDesign/Photoshop) a plus but not essential What’s on offer: - Hybrid working role - Cycle to work scheme - Tech scheme - Working from home allowance - 28 days annual leave - Christmas hols - Pizza for days! - YSP merchandise and discounts across all sites for family and friends - Staff parties If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
This is an amazing opportunity to join one of the UK's most exciting voice-over agencies and their studio partners Voice Over Soho and Light Year Studios. About the Role The successful candidate will have 5 years bookkeeping experience ideally within creative/media industries and have a good knowledge of Xero. Salary: Circa £34-£38k (depending on experience) Working hours: 9:00 – 18:00 Monday to Friday (with 1 hour for lunch) This is a hybrid job with 3 days working in office and 2 days from home each week. There will be an initial training period of 1 month in the office. Job Description Accounts Payable Accounts Receivable Bank Reconciliation VAT preparation General Office Administration About Us Our clients include brands: Apple, Google, Facebook & Amazon, TV channels: BBC, SKY, NBC, ITV & C4, & film production companies: Disney, Warners, Universal & Sony. We have 6 studios and 2 edit suites across 3 locations in Soho & Fitzrovia providing voice-over recording, a full range of audio post-production and the very first Dolby Atmos Home Entertainment Certified Studio globally. About You Candidate Profile - Desired Skills & Experience: Professional experience in bookkeeping within Creative/Media Industries. Good knowledge of Xero & Excel. Mac computer literacy, ability to learn new programmes easily Organised with good office administration skills. Ability to manage a small team including an Invoicing Clerk and Credit Controller. Excellent communications skills – written and verbal
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - e.g. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Advise on procedures and case process as required. Provide guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices – Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD’s NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits: Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox: Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 with previous experience working in a HR department. Working knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
Have you considered a career in tech sales? We started Entr Tech to improve Diversity across the Tech industry. We have broken traditional hiring structures by making a career in Tech accessible to ALL, regardless of gender, ethnicity, sexual preferences or educational and industry experience. We have created an Online Training platform- The Entr Tech Academy. Which teaches you the fundamentals of the Tech industry, the role itself, and the skillsets needed to forge a successful career in the Tech sector. Upon successful competition of our 6-week Tech Sales Academy, you will be given a professional qualification as well as interview and career support to help you land a job in the industry, alongside a dedicated Mentor. The course is open to applications from career switchers and recent graduates alike. Our Academy is structured to provide the following: - 1-1 training with industry experts. - Micro-learning group sessions with your peers. - Practical Upskill sessions alongside supplementary coursework. - Access to a network of world-leading technology firms. - Minimum starting salary of £30,000 on successful placement alongside a commission structure that would be starting at a minimum of £15K. - Ongoing mentorship from a dedicated mentor. Responsibilities - Research new markets, build pipelines of potential leads, identify points of contact within target companies and reach out to prospective clients via outbound calls, emails, and social media - Nurture relationships with prospective customers by identifying business objectives and pain points that the service can deliver solutions to; eventually delivering qualified appointments to Account Executives - Meet ongoing targets set for product adoption results and for result-oriented activities - Act as the face of the brand in the social media landscape: an expert on our brand - Drive top-of-the-funnel lead generation for sales head - Update and manage all sales activities, opportunities, and account information in CRM - Consistently achieve monthly quota of qualified opportunities Qualifications - No previous industry experience is required – we will train you. - No degree or college qualification required – we will train you. All we ask is that you are organised, curious, coachable, open minded, brave and confident – we will train you on the skillsets required to be successful. Location - UK & EMEA based but depending on your circumstances and desire, Hybrid & Remote roles exist where you can be based to your preference. Job Type: Full-time Salary: £30,000.00-£60,000.00 per year Benefits: - Company pension - Employee discount - On-site parking Schedule: - Monday to Friday Supplemental pay types: - Commission pay - Quarterly bonus Education: - A-Level or equivalent (preferred) Experience: - Retail sales: 1 year (preferred) - Customer service: 1 year (preferred) Work Location: Hybrid remote in London
Job Title: Business Development Manager - Mandarin or Cantonese Speaking Company: OSME Education Location: King's Cross, London (Hybrid Role) Company Description: OSME Education is a premier education agency dedicated to the comprehensive management of overseas students' educational journeys. Endorsed by UCL, we pride ourselves on offering an array of services designed to support students in academic, life, and emotional management, ensuring a smooth transition into their new environment abroad. Role Description: We are seeking a proactive and dynamic Business Development Manager to join our team on a full-time basis. This hybrid role is perfect for someone fluent in Mandarin or Cantonese, with a passion for forging new paths and nurturing enduring client relationships. Based in King's Cross with the option for some remote work, the successful candidate will be instrumental in identifying novel business opportunities, enhancing client engagement, innovating our product and service offerings, spearheading our sales initiatives, and collaborating closely with our marketing team to maintain brand consistency. Key Responsibilities: - Identify and pursue new business opportunities to drive growth. - Develop and sustain strong relationships with clients. - Propose innovative products and services to meet client needs. - Lead sales efforts and collaborate with the marketing team for brand alignment. - Utilize excellent communication skills to effectively liaise between clients and private schools or universities in the UK. Qualifications: - Fluency in Mandarin or Cantonese, alongside excellent English communication abilities. - Proven experience in sales, business development, and/or marketing. - Exceptional interpersonal and networking capabilities. - Independence in working situations, with a capacity for remote work. - A track record of building and maintaining robust client relationships. - Prior experience in the education sector or existing contacts within UK private schools will be highly regarded. - A Bachelor’s degree in Business, Marketing, Communications, or a related field is required. Preferred Qualifications: Candidates with a background in the education industry or those who have established contacts with UK private schools will be given priority consideration. This experience is highly valued as it directly contributes to our mission of providing unmatched support to our students in navigating their educational paths.
We are looking for a skilled Assistant Cook to prepare delicious meals according to menu. You will cook dishes that will delight our customers with their taste and timely delivery. An excellent cook must be able to follow instructions in cooking and delivering well-prepared meals. They must be deft in moving around the kitchen and apt in multi-tasking. Experience in using various ingredients and cooking techniques is also important. The goal is to help preserve and enhance our reputation so we can expand our clientele. Responsibilities Set up workstations with all needed ingredients and cooking equipment Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.) Cook food in various utensils or grillers Check food while cooking to stir or turn Ensure great presentation by dressing dishes before they are served Keep a sanitized and orderly environment in the kitchen Ensure all food and other items are stored properly Check quality of ingredients Monitor stock and place orders when there are shortages Requirements and skills Proven experience as cook Experience in using cutting tools, cookware and bakeware Knowledge of various cooking procedures and methods (grilling, baking, boiling etc.) Ability to follow all sanitation procedures Ability to work in a team Very good communication skills Excellent physical condition and stamina
Customer Experience Salary: £24,000 per annum + commission Location: Hybrid Home/Office-Based in London, Paddington Hours: 40 per week FT About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that buyers always find the best professional for any job. With a talented team of over 220 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently ranked 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About the Role We are looking for ambitious and professional Customer Experience Agent’s to join our team . This is an exciting and busy role where you will be the first point of contact for the professionals and buyers who contact Bark for support. In this role you will be the voice and face of Bark, expertly guiding our customers through the platform ensuring they get the most of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next level service. Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role you will also have the opportunity to make commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action. Responsibilities - Handle inbound calls from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented. - Promptly responding to enquiries via email, resolving issues with a professional-first mindset - Be a product & customer expert, assisting new and existing professionals with any queries that they may have - Onboard new professionals, getting them started and selling credits by showcasing the benefits of our platform and offering guidance to get them started successfully - Talk with prospective professionals, discussing the various benefits of Bark and how we can help them grow their business - Solve technical issues and support the development of our platform and products through providing vital feedback to the wider business Shifts We operate 24/7 from our central London office. Typically you will work 8.5 hour shifts with a half hour break. Some flexibility is required as all agents work at least one weekend day per month and one week of late shifts. Typically you would work the same shifts time throughout the week. We are also open to alternative working patterns, so when you talk to one of our Talent Partners, ask them for more information. Typical shift hours; - Early Shift: 8:00am to 16:30pm - Morning shift: 9:00am to 17:30pm - Late Shift: 3:30pm 12:00am (Paid Uber home from the office) Anyone working the late shift gets dinner provided once a month on Friday night and a cab home provided by us as well as a premium bonus for hours worked after 9:00pm. Skills and experience - Customer facing/sales experience desirable (not essential) - Computer literate (experience with customer service software a plus, we use Zendesk) - Ability to build strong rapport quickly and confidently with customers - A driven self-starter, self-motivated with a great work ethic - Confident in handling diverse queries, able to easily adapt to any given situation - The ability to handle conflicts diplomatically and find resolutions that satisfy both the customer and Bark - Ability to multitask and appropriately prioritise, handling multiple email enquiries, calls and admin - Exceptional attention to detail and follow through **Perks and Benefits** - Uncapped commission (avg. realistic £2,500 per annum, all sales are warm sales!) - Share options in a rapidly growing, Private equity-backed, company whose founders have a proven track record - Hybrid working policy; Central office in London (WFH 1 day per week) - Private health insurance, inc. dental cover, run by Aviva - L&D allowance; £250 to spend on your personal development - Enhanced Gympass membership for all employees with access to mental health courses and fitness classes - Fully stocked kitchen and monthly team lunches - Financial advisor - Cycle to work scheme - Regular wellness weeks; inc. industry leading talks, massages, art therapy