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Join Our Banking & Financial Services Team – Financial Crime & Fraud Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We are expanding our Banking & Financial Services division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry, we’d love to hear from you. The Details You’ll Want to Know Start Date: 15th June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time – 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you’ll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment About the Financial Crime & Fraud Team Our mission is to earn and maintain customer trust, support safe growth for our clients, and contribute to a safer society. Fraud Investigators play a vital role in achieving this mission. What You’ll Be Doing • Gathering evidence from customer claim submissions via in‑app chat and inbound/outbound calls, • Probing for additional information where required, • Investigating claims with empathy, accuracy, and attention to detail, • Making decisions on cases and upholding or declining fraud claims up to £5,000, • Submitting accounts for closure where first‑party fraud concerns are identified, • Triaging cases over £5,000 for escalation, • Safeguarding compromised accounts and taking appropriate action to restore safe account usage, • Providing advice and support to victims of fraud, • Completing all required post‑investigation actions You Should Apply If You Have… • Excellent written and verbal English communication skills, • Previous customer service experience or similar, • Strong investigative, problem‑solving, and decision‑making skills, • The ability to be both independent and collaborative, • Confidence working to deadlines Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client’s process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work – Savings Discounts / Free Online Classes Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Join Our Banking & Financial Services Team – Financial Crime & Fraud Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We are expanding our Banking & Financial Services division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry, we’d love to hear from you. The Details You’ll Want to Know Start Date: 15th June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time – 40 hours per week Shifts between 6:00 am and 18:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you’ll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment About the Financial Crime & Fraud Team Our mission is to earn and maintain customer trust, support safe growth for our clients, and contribute to a safer society. Fraud Investigators play a vital role in achieving this mission. What You’ll Be Doing • Gathering evidence from customer claim submissions via in‑app chat and inbound/outbound calls, • Probing for additional information where required, • Investigating claims with empathy, accuracy, and attention to detail, • Making decisions on cases and upholding or declining fraud claims up to £5,000, • Submitting accounts for closure where first‑party fraud concerns are identified, • Triaging cases over £5,000 for escalation, • Safeguarding compromised accounts and taking appropriate action to restore safe account usage, • Providing advice and support to victims of fraud, • Completing all required post‑investigation actions, • Investigate and review payment attempts to ensure customers are not falling victim to a scam, • Reviewing customer accounts and activity to determine if they are committing fraud You Should Apply If You Have… • Excellent written and verbal English communication skills, • Previous customer service experience or similar, • Strong investigative, problem‑solving, and decision‑making skills, • The ability to be both independent and collaborative, • Confidence working to deadlines Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client’s process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work – Savings Discounts / Free Online Classes Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Overview\nWe are seeking a driven and commercially minded Sales Specialist to join a fast-paced financial services business. This role is focused on developing new business opportunities, managing broker relationships, and supporting the progression of lending enquiries from initial contact through to underwriting.\n\nYou will act as a key point of contact for brokers and clients, delivering a high level of service while identifying opportunities to grow the lending pipeline.\n\nKey Responsibilities\n\nBusiness Development & Sales\n• Execute business development strategies to achieve and exceed targets\n• Proactively generate new business through broker outreach and relationship management\n• Manage inbound loan enquiries from brokers and direct clients\n• Promote lending products and services to new and existing intermediaries\n• Identify market opportunities using competitor analysis and customer feedback\n\nDeal Management\n• Conduct initial assessments of loan enquiries and gather relevant information\n• Provide indicative terms and agreements in principle\n• Progress enquiries to underwriting for full assessment\n• Maintain accurate and up-to-date CRM records for all cases and interactions\n\nStakeholder Management\n• Build and maintain strong relationships with brokers, clients, and internal teams\n• Work closely with underwriting to ensure a smooth transition from enquiry to completion\n• Collaborate with post-completions teams to support repeat business opportunities\n• Represent the business at meetings, events, and exhibitions where required\n\nProcess Improvement & Support\n• Contribute to the development and improvement of processes and product offerings\n• Provide competitor insights and market feedback\n• Support wider team initiatives and assist senior stakeholders as required\n• Deliver training and support to colleagues across the sales function\n\nSkills & Experience Required\n• Experience in a sales, business development, or financial services role\n• Strong understanding of lending, property finance, or bridging finance (desirable)\n• Proven ability to build and manage client and broker relationships\n• Excellent communication skills with the ability to explain complex financial information clearly\n• Strong organisational skills with the ability to manage multiple priorities\n• Analytical mindset with attention to detail\n• Proficiency in Microsoft Excel and CRM systems\n\nDesirable Experience\n• Experience within bridging finance or specialist lending\n• Background in a fast-paced financial services environment\n• Exposure to working with brokers and intermediaries\n\nPersonal Attributes\n• Target-driven and commercially focused\n• Proactive and self-motivated\n• Strong problem-solving skills\n• Team player with a collaborative approach\n• Adaptable and able to work under pressure\n• Positive and flexible mindset\n\nWhat’s on Offer\n• Competitive salary with commission and discretionary bonuses\n• Hybrid working model with flexible start and finish times\n• Generous holiday allowance with additional leave for key life events\n• Option to buy or sell annual leave\n• Life assurance, income protection, and healthcare support\n• Enhanced parental leave\n• Long service recognition and rewards\n• Wellbeing initiatives and mental health support\n• Ongoing training, development, and career progression opportunities\n\nWorking Pattern\nHybrid working with flexibility to attend the office as required, alongside occasional travel and attendance at industry events

Customer Service Advisor\n\nLocation: Liverpool \nSalary: £25,000\nContract: Full time, Permanent\nHours: Monday to Friday 9am till 5pm (no weekends or late evenings)My client based in Liverpool City Centre is looking to recruit Customer Service advisors to work on an inbound Customer Service campaign.\n\nThe hours of work are Monday - Friday, 9am - 5pm (no evenings or weekends). The role will be highly inbound bias however there will, on occasion be the requirement to make outbound calls, following up on inbound / online enquiries through multiple channels.\n\nWorking in a fun and vibrant contact centre environment, you will be tasked with:\n\nTaking inbound calls, emails or messages dealing with a variety of customer service queries\nAccurate recording of information onto a live system\nResolution of customer enquiries (oral and written) based on competent working knowledge\nQuery handling in response to customer requests with the support of clear information and processes\nStriving to provide a professional service at all times\nIdentify and implement process improvements in immediate area of work responsibility in order to improve output and customer serviceTo be considered for the role of Customer Service Advisor you must possess the following;\n\nHave experience within a previous customer service / contact centre role\nExcellent written and verbal communication skills\nProfessional attitude and telephone manner\nHave basic IT skillsIf you would be interested in applying for the position please apply immediately.\n\nSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Title: Customer Service Fire & Theft Claims Handler\n\nLocation: Liverpool / Sevenoaks\n\nSalary: £28,747 to £34,913 Plus up to £1,500 performance related bonus per annum\n\nJob Type: Permanent, Full Time\n\nWorking Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays\n\nWhat you will be doing:\n\nAim towards excellent customer service level expectations and take ownership of all inbound communication\nPrompt investigation on the ownership of the vehicle\nEnsuring accurate payment to all Stakeholders on their claims\nAttention to detail on all work done around the total loss aspect of the claim\nEnsure thorough chronological record keeping of all activity within file claim notes\nEnsure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls\nMaintain effective diary management to reduce settlement time\nExpertly assess policy indemnity and identify fraud indicatorsWhat we're looking for:\n\nExcellent customer service skills\nNaturally empathetic and the ability to connect with people\nQuick fast paced problem-solving ability\nPositive can-do attitude\nGood IT skills and a confident communicator\nPassionate about working as part of a team\nHave the ability to make fast, informed decisions\nExcellent organisational and prioritisation skills with a strong attention to detail\nHave a desire to develop skills and experience within the insurance industry.\nThe Ability to deal with challenging customers and third party insurersGrow with Acorn:\n\nAt Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.\n\nWe're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:\n\nWe run through walls for our customers and each other\nWe challenge the status quo\nWe succeed when we help those around us succeed\nWe decide quickly when the smart thing to do is use our judgementBenefits:\n\nA maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options\n\n24/7 mental health support & free counselling available\nGrow with us: Through career fairs, leadership programs, and learning on the go!\nFlexible benefits, including early access to salary via our internal platform\nHybrid working options to support work-life balance and individual needs\nRecognition awards, social events & moreOur Commitment to our colleague's:\n\nThese aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:\n\nMindful Employer - championing mental health and wellbeing\nDisability Confident Level 1 & 2 - creating accessible, inclusive opportunities\nMenopause Friendly accredited - supporting every stage of life\nArmed Forces Covenant signatory - honouring those who serve\nArmed Forces Defence employer recognition scheme - Supporting those who serve\nGreat Places to Work 2024/25 - fostering an engaging and positive workplace culture\nBest Place to Work for Development - proud to be investing in people's future\nBest Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn.\n\nA Few Things to Know Before You Apply\n\nWe're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:\n\nIf your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.\n\nVisa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.\nWe're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role.\n\nCandidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role

Join Our Team as a Customer Service Representative!\n Location: Knowsley\n Salary: £12.71 - £12.82 per hour\n Hours: Full-time (9am-5:30pm) or Part-time (9am-2pm)\n Duration: 3 months\n\nAre you a people person with a passion for customer service? Do you thrive in a fast paced environment where your contributions truly matter? If so, we want you to be a part of our dynamic team as a Customer Service Representative!\n\nKey Duties and Responsibilities:\n In this role, you will play a vital part in supporting our sales process. Your key responsibilities will include:\n\nTracking & Reporting:\n\n- Log all calls and customer interactions in our CRM system or Excel\n - Provide feedback on lead quality and customer responses\n - Meet or exceed daily/weekly call and conversion targets\n\nCollaboration:\n\n- Work closely with the Sales Teams to share generated leads\n - Communicate customer insights to enhance outreach strategies\n\nOrder Processing Management:\n\n- Accurately input new orders into our ERP system\n - Manage customer expectations regarding delivery timelines\n - Monitor outstanding orders and communicate lead times\n\nOrder Planning & Dispatch:\n\n- Liaise with production planning for timely dispatch of materials\n - Coordinate with warehouse and logistics for shipments\n\nNew Business Development:\n\n- Qualify and convert inbound leads (hot, warm, cold)\n - Conduct high volume outbound calls to potential customers\n - Introduce our products/services and generate interest\n - Schedule follow up calls and appointments for Account Managers\n\nCustomer Engagement:\n\n- Build trust and rapport with prospective clients\n - Handle objections confidently and professionally\n - Maintain a positive and persuasive tone throughout conversations\n\nReporting & Analysis:\n\n- Monitor pricing trends and produce regular Sales Management reports\n\nWhat We're Looking For:\n\nTo excel in this role, you should have:\nPrevious experience in cold calling, telesales, or outbound customer service\nExcellent verbal communication and active listening skills\nA positive attitude and persistence in follow up\nThe ability to work independently and manage time effectively\nFamiliarity with CRM systems like Salesforce or HubSpot (advantageous)\nIntermediate-level skills in Microsoft Excel\nA commercial mindset with an understanding of margin controlWhy Join Us?\n At our organisation, we value teamwork, innovation, and a customer first mindset. Here's what you can expect:\n\nA supportive and collaborative work environment\nOpportunities for professional development\nThe chance to make a real impact on our customer experienceAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nAdecco aim to respond to all applicant's, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion.\n\nAdecco is an equal opportunities employee.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Tittle: Customer Service Advisor\nLocation: Liverpool\nSalary/Hourly Rate: £25,602\nJob Type: Permanent\nWorking hours/days: Monday to Friday 9am-5:30pmHR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Liverpool as a Customer Service Advisor.\n\nThe ideal candidate will be able to demonstrate inbound customer service experience.\n\nYou will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.\n\nGeneral Duties of Customer Service Advisor:\n\nResponding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.\nPrioritise queries and correspond with other departments when necessary to determine the root cause.\nType and administer correspondence to clients / investors meeting deadlines.\nEnsure quality and accuracy in all correspondence with customers and investors.General Requirements of Customer Service Advisor:\n\nDemonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.\nOther customer service experience can include any complaint handling, inbound processing and/or banking roles.\nStrong independent and team worker. \n\nIf you are interested in the Customer Service Advisor role based in Liverpool, hit the 'apply now!' button for an immediate interview

A leading UK service provider is looking for a Customer Experience Agent based in Knowsley. You will handle inbound customer calls, diagnose technical faults, and manage repair cases from start to finish. Ideal candidates will have prior experience in customer service, strong communication skills, a

Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you’ll go above and beyond to make their experience amazing. Job Title: Customer Service Representative. We’re looking for a Customer Service Representative to join our thriving inbound co

Customer Service Representative. We’re looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance – and we want YOU to be part of our journey!. Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing

A leading live shopping network in Knowsley seeks a full-time Customer Service Representative. The role involves providing exceptional service to customers through inbound calls, resolving inquiries, and working collaboratively with the team. Ideal candidates will have a strong customer service orie

We are looking for experienced Customer Service Agents with a passion for delivering great customer experiences over the phone. You will be responsible for taking inbound calls regarding the motor finance compensation scheme. You will work to provide clear updates and information regarding the status of their complaint, pass on relevant information and evidence to the complaint agent handling the case and maintaining clear and concise call notes. You will also make outbound calls to support case progression, and to validate details. Your responsibilities as Customer Service Agent: Managing inbound and outbound call activity. Providing clear and informative responses. Maintaining high customer experience standards. Creating clear and concise call notes ensuring all details are captured and the customer is satisfied. Escalating customer queries where appropriate. Seeing all customer interactions through to resolution. What we’re looking for in a Customer Service Agent: Experience in customer service and administrative roles. Confidence with accurate data entry. Strong oral and written communication. Great prioritisation and organisation. Core hours: 37.5 hr week – Monday to Friday – shift between 9am – 6pm Location: Remote. Laptop + Headset provided. Training: 2 – 3 weeks Holiday: 20 days holiday and bank holidays pro rata. To apply for this role as Customer Service Agent, please click apply online and upload an updated copy of your CV. Please note any offer is subject to satisfactory pre-employment screening checks. These consist of employment, activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks. We are committed to equality of opportunity for all hires and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. To help you stay safe in your job search we will never ask for your bank details at the application stage. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to

About Us: Panda Recycling is a customer-centric, forward-thinking waste and recycling solutions provider with depots across the Wirral, Manchester, Preston, Leeds, Birmingham and Sheffield. As part of the wider Panda Recycling Group, we are an award-winning business focused on growth, sustainability and long-term customer partnerships — and we’re looking for ambitious Business Development Managers to help drive our next phase of growth. The Role: This is a new business, field-based sales role suited to someone who thrives on prospecting, building pipelines and closing deals. You will be responsible for generating new customers through door-to-door B2B sales, while also developing and upselling accounts you bring on board. Following a structured training programme, you’ll be expected to deliver against quarterly targets based on annualised contract revenue. This is a results-driven role with strong commission potential and genuine progression for high performers. Key Responsibilities: Proactively generate new business through door-to-door B2B canvassing within your territory Present Panda’s services professionally, clearly articulating features, advantages and benefits Upsell waste and recycling solutions to existing customers Book and attend appointments with key decision-makers to present Panda’s proposition Manage all inbound enquiries assigned to you and convert opportunities effectively Complete client site risk assessments and site audits accurately Pre-qualify opportunities to ensure business fit and successful credit approval Maintain accurate and timely CRM updates in line with sales reporting standards Monitor competitor activity and market trends within your territory Attend regional networking events to promote Panda’s services Complete weekly KPI reporting and attend regular sales meetings Cross-sell additional services including shredding, hazardous waste and national solutions Work closely with Sales Admin, Service and Operations teams to ensure smooth onboarding Manage your diary effectively and respond to helpdesk queries within agreed SLAs Support the implementation of new services for customers you bring on board About You: A tenacious, driven and positive individual who enjoys hunting new business Motivated by targets, commission and personal success Comfortable working independently in the field while contributing to a wider team Competitive by nature with a strong work ethic and resilience Ambitious and keen to build a long-term sales career with progression opportunities Experience & Requirements Proven success in B2B sales, ideally selling service contracts Confident with door-to-door canvassing and appointment booking Experience in telemarketing or outbound prospecting Waste industry experience is advantageous but not essential Strong organisational and communication skills Confident using MS Outlook, Word and Excel Full UK driving licence We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

About the Role We’re looking for a highly organised and proactive individual to join our team, supporting the coordination and processing of contracts for our Key Account (Gold) customers. Working closely with Key Account Managers and Corporate Accounts teams, you’ll play a vital role in ensuring a smooth customer experience, maintaining accurate data, and helping the team deliver against key performance targets. This is a great opportunity for someone who enjoys working in a fast-paced environment, has strong attention to detail, and takes pride in delivering excellent service. Key Responsibilities Manage and process new and existing sales contracts within the AMCS system, ensuring accuracy at all times Maintain and update sales leads within the CRM system Work closely with Key Account Managers, providing regular updates and supporting timely delivery of contracts Ensure all data entered into company systems is accurate and aligned with internal processes Maintain up-to-date supplier and customer information across systems Undertake credit checks, ensuring integrity of information provided Liaise with subcontractors to ensure bins are delivered on time for customers Generate Waste Transfer Notes for customers outside of the annual renewal cycle Oversee the Major Accounts inbox, ensuring queries are handled efficiently or directed to the right teams Prepare and process documentation promptly to support customer and operational needs Resolve invoice queries in partnership with finance teams, identifying issues and helping to prevent recurrence Distribute inbound web and phone leads to relevant sales teams, ensuring all leads are logged in CRM Provide general sales administration support, including logging quotes, producing Power BI reports, and assisting with new mobilisation rolloutsSkills and Experience Previous experience in an administrative role (or similar) in a fast-paced environment Excellent time-management and organisational skills Confident communicator Motivated to develop own skills and contribute to a team Experience using CRM systems (desirable) Knowledge of the waste industry (desirable) We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Customer Service Advisor / Sales Advisor • Wirral - £13.25 – £13.50 per hour (DOE) - Full-Time | Permanent | Monday to Friday We are currently recruiting for a Customer Service Advisor / Sales Advisor to join a well-established and growing company based in the Wirral area. This is a fantastic opportunity for someone with customer service and sales experience looking to develop within a supportive and transparent business. The Role As a Customer Service & Sales Advisor, you will be responsible for handling inbound customer enquiries, processing orders, and identifying opportunities to upsell and generate new business. Duties will include: Handling incoming calls from customers placing orders via the website Providing excellent customer service and building strong relationships Upselling additional products and maximising order value Learning product ranges and internal systems Working from a large customer database to identify sales opportunities Contacting lapsed clients and developing existing accounts Supporting new business development and account growth Working towards individual and team sales targets Requirements Previous experience in customer service, sales, telesales, or call centre environment Confident communicator with strong telephone manner Experience with upselling, cross-selling, or account management Understanding of the sales process and customer journey Self-motivated with a proactive approach to generating business IT literate and comfortable working with CRM/database systems What’s On Offer £13.25 – £13.50 per hour (depending on experience) Full in-house training and ongoing support Clear, transparent and supportive management team Opportunity to develop sales skills and progress Stable, full-time position Working Hours Monday to Thursday: 8:00am – 5:00pm Friday: 8:00am – 4:00pm To apply, call Hexagon Recruitment on (phone number removed) or apply directly through the job board

Customer Experience & Sales Advisor Location: Prescot Job Type: Temp to Perm Start Date: Immediate Our client is recruiting a proactive and commercially minded Customer Experience & Sales Advisor to join their team on a temp‑to‑perm basis. This is a customer‑facing role with a strong sales focus, supporting enquiries and bookings across training and medical services. The role plays a key part in delivering an excellent customer experience while converting enquiries into confirmed bookings and building long‑term client relationships. Key Responsibilities Customer Service & Sales Handling inbound customer enquiries professionally and efficiently via phone and email Treating every enquiry as a sales opportunity, aiming to secure bookings at first point of contact Actively upselling relevant courses and services and applying incentives where appropriate Following up on non‑converted enquiries to maximise booking rates Proactively managing course fill rates, encouraging take‑up from self‑funded clients Contacting customers ahead of training expiry dates to secure refresher bookings and repeat business Identifying and escalating potential new business opportunities where appropriateAdvisory & Relationship Management Providing accurate advice on course content, medical services, pricing, prerequisites, and availability Building and maintaining strong relationships with customers Attending meetings when required and supporting the wider customer experience functionOperations & Administration Accurately processing training, medical, and accommodation bookings Maintaining accurate records of bookings, sales orders, and customer interactions Liaising with internal teams to confirm availability, pricing, and new course requests Keeping knowledge up to date across all services offeredSkills & Experience Strong customer service background with a sales‑focused mindset Confident communicator with excellent telephone manner Proven ability to convert enquiries into bookings Organised, detail‑focused, and able to manage multiple enquiries Professional, collaborative, and commercially awareWhat’s on Offer Immediate start with temp‑to‑perm opportunity Customer‑facing role with real impact on business performance Supportive team environment with scope for longer‑term developmentPlease note, this is an immediate start role

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks).Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with relevant notes. Engage in high-quality conversations to prevent avoidable complaints and ensure customer satisfaction. Identify complex queries and escalate as necessary to achieve fair outcomes. Provide clear and efficient responses while adhering to company guidelines. Accurately update the client database with essential information. Comply with client and regulatory policies and procedures.What You'll Need: Excellent written and verbal communication skills. Experience in a fast-paced environment. Strong timekeeping skills. Basic IT skills. Experience in a customer service environment is a plus! Why join us? Ongoing Opportunities: Long-term assignments with regular permanent roles available. Weekly Pay: Enjoy weekly pay for your hard work! Free Parking: Convenient parking available on-site.Ready to Make a Difference? If you're ready to embark on a rewarding career in customer service and be part of a supportive and dynamic team, we want to hear from you! Join us in making a positive impact on people's lives through exceptional service. Apply today and take the first step towards an exciting career with our client! If you do not hear from us, then unfortanutely Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

The Opportunity Kenny Recruit are partnering with a globally recognised organisation within the luxury furniture and lifestyle sector to hire a Group Logistics Coordinator. This international group operates across more than 75 countries and is a leading player in the high-end interiors market, working with a portfolio of premium brands spanning furniture, design, and lifestyle collections. This is an exciting opportunity to join a fast-paced, quality-driven environment where logistics plays a critical role in delivering an exceptional customer experience. The Role As Group Logistics Coordinator, you will oversee and manage the end-to-end logistics flow for all sales orders within the UK market. This includes coordinating deliveries to partner warehouses, high-end white glove deliveries to private clients, and bulk shipments for large-scale installation projects. Reporting to the Supply Chain & Logistics Director, you will work across multiple brands within the group, acting as a central coordination point between internal stakeholders and external logistics partners. Location: Central London (2 days in office initially, increasing to 4) Salary: £40,000 – £50,000 (dependent on experience) + benefits + travel card Hours: 9:00am – 6:00pm Key Responsibilities • Oversee the full product flow of all sales orders into the UK market through to final delivery, • Coordinate deliveries to dealers, private clients, and showroom installations, • Ensure accurate and timely communication of delivery requirements to logistics partners, • Assign and manage white glove delivery services across the UK, • Monitor performance of high-profile and time-sensitive deliveries, • Act as the primary point of contact for local logistics partners, including conducting regular site visits, • Build strong relationships with internal teams (e.g. customer service, sales) and support delivery-related queries, • Support the selection and evaluation of logistics partners through performance analysis and local insight, • Take ownership of logistics issues, proactively troubleshooting and resolving challenges, • Identify and implement continuous improvement initiatives across the logistics chain, • Manage inbound product flows into the UK system, • Support stock control processes across UK operations Requirements • Minimum 5 years’ experience in a relevant logistics or supply chain role, • Proven track record of delivering measurable results, • Strong problem-solving and organisational skills, • Experience working in complex, multi-brand or matrix environments, • Ability to work independently and perform under pressure, • Strong relationship-building and stakeholder management skills, • Ambitious, proactive, and self-motivated mindset, • Willingness to travel within the UK, • Italian language skills are advantageous but not essential Next Steps… Shortlisted candidates will obviously be contacted for this specific role and if you haven’t heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat

Hexagon Recruitment is seeking a Customer Service Advisor / Sales Advisor based in Wirral. This full-time permanent role involves handling inbound customer enquiries, processing orders, and upselling. The ideal candidate will have prior experience in customer service and sales, along with strong com

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu