Trabajos incoming calls en LondonCrear alertas

Title - Property Management Accounts System - Helpdesk Analyst Location - London £40k - £45k Plus bonus The role: Provide quality support for for our property asset management system whilst continually strive to improve customer relations, customer satisfaction, and focus on customer needs. Duties • Provide clients with application support by guiding them through problem- solving steps and when necessary, utilising remote desktop support tools to resolve issues., • Accurately record incoming telephone calls or emails as Helpdesk calls ensuring that each issue is properly tracked, categorised and prioritised, • Manage and prioritise support tickets based on urgency and impact., • Collaborate with all other teams within the Company to escalate and resolve complex technical issues, ensuring that our customers receive timely and effective support., • Ensure the protection of the company interests through the appropriate use of formal communication with customers and suppliers., • Complete other appropriate ad-hoc duties assigned by the Helpdesk Manager Requirements • An acceptable level of Property management and accounting knowledge to be credible with any member of staff or customer with regards to relevant business issues., • Anticipate and understand customer needs., • Awareness of all relevant issues and their priorities., • Solid planning, scheduling, monitoring and reporting skills, • Proficiency in Microsoft Office Suite., • An understanding of Microsoft SQL Server Why should you work for this company? • A great opportunity for a Property Accountant seeking a more technical role, • Casual dress code!, • Enhanced benefits available Interview process: • Two stage process, • 1st stage on Teams/Zoom, • 2nd stage held face to face in the office If you would like further information on this opportunity please apply online with your updated CV.

Job title: Scheduler Salary: £30k Location: Harrow Hours: 8-5pm My client is a well-run SME, and they have a lovely office team, looking for a Scheduler to join them. The ideal person will have some previous experience working within a Construction/ Plumbing and/or similar type industry. You will be organized, with good attention to detail to ensure work is planned correctly and runs smoothly. Duties: • Managing reactive breakdown requirements, • Managing maintenance requirements, • Answering incoming calls/emails, • Providing information and guidance on services provided, • Taking jobs to be completed from clients, • Setting up jobs on computer system, • Allocating jobs to be completed to a team of field-based engineers/subcontractors, • Tracking progress, • Sending/raising further work quotes for approval, • Raising purchase orders from suppliers, • Ordering parts and booking in further works, • Sending completion reports and certification to clients, • Raising RAMS where necessary, • Completing tender documentation, • Team player, • Hardworking

C&C Search is currently recruiting a Temporary Junior Professional for a leading architectural firm based in the city. This role offers brilliant exposure to senior leaders, a collaborative environment and great opportunities to learn from a team of business support professionals.All about the role and company I would be working for!Position: Junior Professional (Temporary)Salary: £17.95 per hour + holiday payHybrid set up: 4 days in with ability to do 5 day where necessaryWhat they do: A prestigious architectural firmSize of company: 150+ in LondonCompany culture and what makes them great to work for: This firm is known for its warm, inclusive and people-centered culture. As a Junior Professional, you will join a supportive team that values collaboration, adaptability and shared success. The environment is creative and welcoming, with a strong focus on professional development and opportunities to learn from highly experienced administrative leaders.Key responsibilities for this Junior Professional position: • Manage and coordinate Senior Leaders’ calendars, including complex diary management and project-specific scheduling, while anticipating schedule clashes and suitability across time zones, • Schedule external meetings and have overall responsibility for setting up and cleaning of meeting rooms, alongside video conferencing, catering preparation and hosting clients on arrival, • Prepare complex travel itineraries, including multi-leg arrangements, visas and supporting documentation, • Provide Reception support by handling incoming calls, meeting visitors and managing the general office inbox, • Support with document production including printing, scanning, copying, binding and preparing presentation materials, • Coordinate deliveries and shipments with external suppliers, • Act as the first point of contact for clients and guests, • Assist senior administrative colleagues as required, • Organise weekly timesheets, expenses and other support administration such as credit card reconciliation, • Maintain contact databases and support budget management., • Prioritise workload effectively to ensure smooth daily operations, • Contribute positively to the office culture and wider team initiativesWhat background and experience are the company looking for?, • 2–3 years’ experience in an administrative or office support role, • Strong interpersonal and communication skills, both written and verbal, with confidence in a client-facing environment, • Highly organised with excellent diary management skills, able to manage multiple priorities in a fast-paced setting, • Proactive and adaptable mindset, with the ability to anticipate the needs of senior team members/Managers, • Experience providing team support, with a collaborative and flexible approach, • Advanced IT skills, including Microsoft Office and/or Google Suite, • Proven experience coordinating complex travel arrangements, including visas, • Willingness to learn and develop, particularly under the guidance of a senior EA, • Comfort working in a fast-paced architectural or creative studio environment, • Previous experience in an architecture or engineering firm, or professional servicesPlease apply online asap for this position, if your experience aligns and sounds like you!For this role C&C Search is acting as an employment agency. At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering - across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and has a deep commitment to being a part of creating a fairer society through partnering with clients who are also committed to a seat at the table for everybody. We work with companies that are committed to reflecting our communities, where people can bring their authentic selves to work. We know that having varied perspectives helps generate better ideas, better businesses and better societies. There is much to be done, but together we can achieve equality for all.

Job Title – Receptionist Location – White City, London Hours – Full-time, 40 hours per week (flexible across clinic opening hours including weekends) Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry. Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss. If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious practice in White City, London. You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience. Every day will bring something new but your day to day role will involve - • Covering the reception area, maintaining a priority for incoming calls at all times, • Take clear and concise messages, • Communicating all messages promptly and accurately, • Provide administrative support to the Manager, • Maintain stationery stocks and oversee the ordering of new supplies, • General reception duties as and when required We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. What’s in it for you? • Free or discounted optical products/procedures, • Career progression, • Modern working environment with superb technology support Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer

Temporary Reprographics Operator Top US law firm is seeking a Temporary Reprographics Operator on an initial 1-month assignment (with a likelihood of extension). The firm are looking for someone who can provide comprehensive general administrative, reprographics and post scanning support service to all staff. \n • Salary to £24.72 per hour, • 1pm – 9pm working hours, • Office based Monday-Friday, • Responsible for the reprographics services including scanning, colour, black & white printing, photocopying, and finishing., • Providing a reliable reprographics service including ‘hands on’ operation of equipment for copying, finishing, and scanning legal documents., • To ensure that incoming and outgoing post is sorted and delivered in a timely manner and to deliver and collect documentation throughout the day., • To maintain stock levels for stationery and reprographics consumables and place orders for supplies when appropriate., • Managing consumables - MFD’s, reprographics equipment., • Helping with office moves and relocations and moving boxes/files between departments., • Assisting Facilities with the setting up of meeting rooms., • Minimum of 12 months experience within a law firm., • Some experience in assembling legal documents such as engrossments., • Proficient in Microsoft Office 365 – Outlook, Word, Excel, PowerPoint., • Knowledge of Adobe Acrobat/PDF Docs.

We are recruiting a Front of House Receptionist/Administrator for a busy and vibrant school in Tower Hamlets. This role is ideal for someone with strong customer service skills, a proactive attitude, and the ability to manage a wide variety of tasks first thing in the morning. The successful candidate will act as the first point of contact for visitors, staff, and students, ensuring a warm, professional, and organised welcome to the school. successful candidate will act as the first point of contact for visitors, staff, and students, ensuring a warm, professional, and organised welcome to the school. • Location: Tower Hamlets, • Start Date: May 2026, • Working hours - Shift 3 days from 7am - 12pm and then 2 days from 7 - 3.45, • No Parking Available, • Type: Temporary (with potential for extension), • Provide a friendly, efficient, and professional front-of-house service, • Greet and assist visitors, parents, and pupils in line with safeguarding procedures, • Manage the reception area, ensuring a calm and welcoming environment, • Handle incoming calls and emails, • Book and coordinate supply staff from 7am daily, • Assist with general administrative tasks, including photocopying, filing, and data entry, • Maintain accurate records with strong attention to detail, • Support with school correspondence and communication, • Handle challenging situations calmly and professionally, • Excellent customer care and communication skills, • Confident handling busy front-of-house responsibilities, • Strong attention to detail and organisational ability, • Able to remain calm, friendly, and professional under pressure, • Experience working in a school office or busy reception environment (desirable but not essential), • Good IT skills (Microsoft Office, email, databases), • Ability to manage challenging situations sensitively and appropriately, • Experience within HR or willingness to take on additional HR-related responsibilities, • Previous experience booking supply staff There is potential for the successful candidate to take on additional HR responsibilities in the future, making this an excellent opportunity for someone looking to develop their school support career. Apply now to for a chance to be short listed for this opportunity

AJ Chambers are working with a top West End Law firm who are looking for a Legal PA to support partners and fee earners within the Employment team. The role involves managing complex diaries, coordinating client communications, preparing legal documents, and ensuring the smooth running of day-to-day matters. Key Responsibilities Administrative Support • Provide proactive secretarial and administrative support to partners, associates, and trainees in the Employment team., • Manage complex diaries, schedule meetings, and coordinate appointments., • Arrange travel and accommodation where required., • Screen and manage incoming calls and emails. Document Management • Prepare, format, and amend legal documents including:, • Employment contracts, • Settlement agreements, • Tribunal documentation, • Client correspondence, • Produce documents using Microsoft Office and document management systems., • Ensure documents are filed and stored in accordance with firm procedures. Client Liaison • Act as a key point of contact for clients and internal stakeholders., • Coordinate meetings, calls, and conference arrangements., • Maintain high levels of client confidentiality and professionalism. Case and Matter Management • Assist with opening new matters and maintaining case files., • Manage filing systems (electronic and hard copy)., • Track key deadlines including tribunal dates and client deliverables. Billing and Financial Administration • Prepare and process client billing., • Assist with time entry for fee earners., • Monitor expenses and disbursements. Team Support • Provide wider administrative support to the Employment team where needed., • Assist with team projects, events, and internal initiatives. Skills & Experience Essential • Previous experience as a Legal PA or Legal Secretary, preferably in Employment law or litigation., • Strong organisational and time management skills., • Excellent written and verbal communication., • Advanced proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint)., • Ability to manage multiple priorities in a fast-paced legal environment. The role offers great benefits, hybrid working and a competitive salary Please contact Ella at AJ Chambers to discuss in more detail

French Speaking Contact Centre Advisor Salary: £28,957 per annum + monthly financial incentives including lunch card worth £2,772 per annum and an impressive range of premium benefits Hours: Shifts operate between 07:00 and 22:00, Monday to Sunday. Prime Central London location Luxury Hospitality Brand | High-End Clientele Are you a fluent French speaker with a passion for delivering exceptional service? Join a world-renowned luxury hospitality business, trusted by high‑net‑worth individuals across the globe, as a French Speaking Contact Centre Advisor within their corporate contact centre team. This is your chance to represent a prestigious brand known for excellence, personal service, and unforgettable guest experiences. Why You’ll Love This Role As a French Speaking Contact Centre Advisor, you’ll be part of a high-performing team dedicated to supporting clients with bookings and bespoke enquiries. Working in a professional, fast-paced contact centre environment, you’ll be the first point of contact for VIP clients seeking a seamless, luxury hospitality experiences. What You’ll Be Doing Every day brings something new. In this role, you will: • Handle incoming telephone and email enquiries from clients, • Process bookings accurately while delivering exceptional service tailored to client needs, • Provide expert knowledge and guidance to clients, • Liaise with internal departments to manage special requests and ensure a flawless client journey, • Work in a fast-paced, dynamic contact centre environment where multitasking and prioritisation are key, • Embody the brand’s core values Who we’re looking for • A native French speaker or fluent in French, both written and verbal, • You must also be fluent in written and verbal English, • Have the ability to deliver exceptional service with warmth, charm, and professionalism, • Can thrive in a high-performance contact centre environment, • Are adaptable, organised, and passionate about providing luxury client experiences, • Ideally you should be used to working for a luxury brand with high net worth individuals Apply today and become part of something exceptional. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

Skilled Careers is one of the UK’s leading professional search and recruitment consultancies for construction, engineering, and property on both permanent and contract assignments. We are the effective and trusted link between highly skilled and experienced candidates and the country’s most reputable employers in these industries. Due to ongoing growth, an exciting opportunity has arisen for an Office Administrator to join us in our London office. Office administrator Duties and Responsibilities • Manage daily office operations and ensure a well-organised work environment, • Handle incoming calls, emails, and correspondence, • Order and manage office supplies and inventory, • Support senior staff with administrative tasks, • Prepare documents and reports, • Provide general support to staff across departments Ideally you will have the following • Proven work experience as a office administrator, • Ability to multitask and prioritize daily workload, • Discretion and confidentiality, • Excellent IT skills, including a working knowledge of presentation software packages, preferably Microsoft Office Word, Excel and PowerPoint., • Excellent communication and interpersonal skills What we offer • Health and wellbeing committee, • Monthly social events, • Charity Fund Raising events, • Ongoing development, • Competitive Salary, • Pension, • Your birthday off, • Extra holiday at Christmas For more information on the office administrator role, please get in touch with Sydney at Skilled Careers or please apply below!

Puma Investments are looking for a Business Development Manager to join our team in London. Puma Investments raises funds from a variety of sources including wealth managers and IFAs from the very large including SJP, Barclays Wealth, Evelyn Partners, and Cazenove, through regional players to the very small independents, from execution-only brokers and from HNWs. We also work with leading wrap platforms including Fidelity, Aberdeen, M&G and Transact. Within this role, you will work as part of the overall Business Development team, playing a crucial part in raising the profile of Puma Investments and our range of investment offers. The primary focus will be on developing existing and new relationships with UK Financial Advisers in the western Home Counties (predominantly Hertfordshire, Middlesex and Surrey). This role is a Certified role under the FCA’s Senior Managers and Certification Regime (SM&CR). This means you will be subject to some regulatory background checks before you start in role and evidence of your qualifications will also be required where necessary. Role Responsibilities: • Work closely with the regional Internal BDM to provide ongoing support, assistance and exceptional customer service for our clients, both current and prospective, • Build and deliver the business plan for the region, • Responsible for promoting and fundraising for Puma Investments’ range of offerings, including VCT, EIS and IHT offers through proactive measures to increase fundraising through proactive measures including conducting face to face meetings, hosting training events such as workshops and seminars and executing any initiatives agreed with the Head of Business Development, • Work with the regional Internal BDM to handle incoming queries (in meetings, on phone calls or via email) from financial intermediaries, actioning as appropriate, • Attend and speak at roadshows and events, acting as an ambassador for Puma Investments, • Gather feedback via the adviser market to help develop new products and campaigns, • Work closely with the Client Relations, Operations (Client Onboarding and Fund Operations & Data), and Marketing teams to facilitate the best support possible for our primary clients Experience Required: • Demonstrable experience in a sales role, specifically focused on investment products, • Experience working with intermediaries, particularly IFAs, ideally in respect of tax-efficient products, • Excellent client relationship management and interpersonal skills, with the motivation and ability to deliver exceptional customer service, • High quality consultative sales skills and approach, • Ability to build and grow own bank of clients (advisers), • Possess a drive and attitude to excel in a high-performing sales-based environment whilst maintaining high levels of client service and integrity demonstrated across the business, • Interest in self-development, continually looking for ways to improve and develop individually and the business, • An ability and appetite to learn a new product set, • Experience of using CRM systems, Excel and PowerPoint Personal Attributes: • Kind, • Values-driven, • Excellent communicator, • Collaborative and approachable, • Adaptable and willing to get stuck into whatever needs doing, • Depth of character and gravitas but operating with humility, • The drive and attitude to excel in a high performing environment whilst maintaining high levels of integrity, • Energy, dynamism, and passion for complex business challenge, • Organised, rigorous and disciplined, • Pragmatic and practical, • Inquisitive, keen to understand ‘why?’ About Us Founded in 2012, Puma Capital Group is an award-winning investment manager operating within the tax efficient space and is a leading provider of growth capital to UK SMEs and property finance to developers and real estate investors. The Puma Capital Group comprises four businesses focused on delivering long-term sustainable growth for our investors and partners: • Puma Investments, • Puma Property Finance, • Puma Growth Partners, • Puma Public Markets Collectively the Group has over £1 billion in assets under management, supports over 14,000 investors, and has funded over £2 billion in property developments across the UK. We are proud to have assisted dozens of businesses across the UK elevate and build to deliver on their brilliant ideas. In the years since we were set up, Puma Capital Group has grown significantly. We are now around 140 people across the Group, with our staff working from our head office in London, and regional offices in Manchester and Edinburgh. It is an exceptionally exciting time for our business. Combining our already very strong track record with ambitious growth strategies, we have already developed our market share substantially and are looking to build further on our success. At Puma, we are committed to fostering an inclusive and diverse workplace. As an equal opportunity employer, we consider all applicants for employment without regard to race, religion, age, sexual orientation, gender identity, gender reassignment, family or parental status, national origin, veteran status, neurodiversity, or disability status. We strive to provide a work environment free from discrimination and harassment, where everyone has the opportunity to thrive. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. Importantly, research shows that men typically apply for roles when around 60% of the criteria is met, however, women and other underrepresented people often only apply when they tick every box. So, if you think you have what it takes, but don't necessarily meet every single point outlined in the role description, please do still get in touch – we would love to hear from you!

Operations Manager / Operational Assistant About us Imagine The Future Consulting (ITF) specialises in Commissioning, Planning and Execution services for Hyperscale Data Centers and other mission-critical facilities. ITF is a fast growing, dynamic and developing Engineering Consultancy where we offer an end-to-end approach, ranging from developing new strategies at a program level with the client to establishing correct testing procedures with vendors. We are an individual group of hand-picked engineers who also act as project managers, focusing on collaboration and leveraging new technology to optimise project delivery. The last 7 years have seen exponential growth and we are now looking at building on the experiences and success we have had. We still consider ourselves as a start-up and have a start-up philosophy currently. We currently operate in at least 5 countries across EMEA. Overview This role promises a dynamic work environment where excellence is both recognized and rewarded. As the successful candidate, you will enjoy a supportive team culture that fosters professional growth. The firm is committed to investing in its employees, offering continuous learning opportunities and a clear career path. The Operations Manager will provide high-level support to the Director and Business across all areas. This is a dynamic and fast-paced position requiring excellent organisational skills, discretion, the ability to act quickly when taking direction and the ability to manage multiple priorities whilst maintaining sight of upcoming scheduled activities. The Operations Manager will act as a trusted key support person for the Director, whereby they will liaise with other senior management, internal staff, and external partners, ensuring the smooth running of daily operations to enable the Director to focus on strategic business priorities. This role is suited to someone who is highly organised, proactive, process driven and comfortable operating in an extremely fast-paced environment. This role would suit a senior executive assistant who would like to progress their career further. Core Responsibilities (further details will be shared upon application) Executive & Operational Support: • Handle confidential information with the utmost discretion., • Liaise with European partners for setup and jurisdiction matters., • Review of the Director’s diary, schedule, travel, monitoring of inbox whilst travelling., • Liaise with the Director regarding priorities (daily where required), ensuring effective follow-up on actions., • Draft correspondence, contracts, reports and updates as required., • Manage incoming and outgoing emails and calls, ensuring timely responses., • Prepare meeting materials where required, take accurate notes, and ensure matters arising are actioned by the appropriate stakeholders., • Provide project support to our engineers as directed by the Director, • Liaise and assist with the Accounts department - ensure cashflow forecast is up to date on a monthly basis, • Maintain monthly bill schedule, • Run a virtual office environment, anticipate scheduling pressures, conflicts, and dependencies, and resolve issues proactively. Team Coordination: • Support the Senior Management Team with task follow-ups and progress tracking., • Act as chief of staff., • Assist in planning and delivering company events and business functions., • Ensure effective communication to the wider team, providing a consistent and professional point of contact., • Assist with setting up and facilitating European compliance requirements., • Co-ordinate travel arrangements for a wider team as required. Other Business Support activities: • Draft and schedule social media content, website updates and LinkedIn posts on behalf of the Director., • Review company procedures and revise / implement as required., • Proof and check communications, documents before publication., • Produce business portfolio documents., • Escalate and flag any risks or issues to the director promptly so not to impact business activities or deliverables., • Checking of business correspondence and filing What we are looking for Skills Required: • Strong communication and interpersonal skills; professional and approachable as the Director’s first point of contact., • Excellent time management and organisational skills with the ability to prioritise competing demands., • Advanced IT skills advantageous,Minimum must be fully proficient using spreadsheets and ideally including Google workspace (however training will be provided), • High attention to detail throughout, maintenance of deadlines. Personal Characteristics: • Proactive “can-do” attitude with strong initiative., • Highly trustworthy and dependable, with the ability to work with discretion., • Not to be phased by conflict and the ability to continue to work through deadlines accordingly., • Flexible and adaptable to changing business needs., • Self-motivated, reliable, and able to work independently with minimal supervision., • Willingness to learn and grow within the role., • Take accountability for their work. Requirements, Experience and Qualifications • The ideal candidate has a minimum of 10 years in a similar position or role. 3+ years in a job specific role where an operational background was required. This does not have to be industry specific - Financial, property or other sectors are considered., • Be able to use video conferencing on a regular basis to communicate with the director and other team members / clients., • Fully Hybrid role - likely 50:50 split. Flexibility to be discussed and reviewed on a regular basis depending upon business requirements. Travel to the East London office location., • Business travel within Europe completely optional if desired, • Flexibility in working hours (out of hours etc) - on occasion depending on deadlines, • Use of laptop and general IT skills, • Use of Google workspace, Microsoft Excel & Word Benefits • Salary fully negotiable depending upon experience., • Pension contributions of basic gross salary, • 28 days annual leave each calendar year (includes Christmas, Bank Holidays etc), • Training on key software provided, • Development opportunities to grow within the company, • Regular employee socials, • All expenses paid for

Sports Directory is proud to be part of Frasers Group, and we are passionate about uniting Sports with Education. We recognise that education is more than textbooks and classrooms – it’s about building character, encouraging teamwork and nurturing physical and mental well-being. Our mission is to support teachers and students alike to achieve their full potential supporting teachers to cultivate an environment where physical education is valued just as highly as academic achievement. Founded in 1993, Sports Directory is the number one supplier of Sports education equipment and are specialists in education. Job Description To provide efficient administrative and customer service support within the sales office, ensuring customer enquiries and orders are handled promptly and professionally. This role plays a key part in maintaining strong customer relationships and supporting daily sales operations. Key Responsibilities • Manage and monitor the customer service inbox, responding to queries in a timely and professional manner, • Provide live chat support to customers, assisting with enquiries in real time, • Process and input customer orders accurately onto the system, • Answer incoming customer service calls and deal confidently with enquiries, • Provide general administrative support to the sales team, • Maintain accurate customer records and documentation, • Escalate complex issues to the Sales Manager where appropriate This is a term time only position, working 4 days per week, 8.30am - 5pm. Qualifications Essential: • Previous experience in an administrative or customer service role, • Excellent written and verbal communication skills, • Strong attention to detail and accuracy, • Good organisational and time management skills, • Confident telephone manner, • Comfortable managing live chat platforms and email enquiries, • Experience in order processing, • Friendly and professional approach, • Reliable and able to work independently, • Calm under pressure, • Team player Additional Information What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate a further interview with the Hiring Team.

Job Summary Supporting the day to day running of a busy construction site office to maximise team efficiency and output, creating an environment for productivity. Based with the front of house team, you will provide administrative support to the Operations Director to support with administration centred around business profitability and growth. This role requires attention to detail, solid organisational skills and the ability to meet tight deadlines while juggling multiple critical requests. Duties & Responsibilities • Builds a strong understanding of business priorities, demonstrating the ability to proactively anticipate needs and drive improvements to build capacity for the Operations Director, • Ensuring excellent customer service as a key representative and first point of contact for the company, • Monitoring office necessities (stationery/kitchen/bathroom supplies) ensuring they are fully stocked, • Performing a wide range of admin duties, such as photocopying, printing, filing, event organisation, as required, • Comprehensive diary management, arranging appointments, booking travel, organising meetings and appropriate meeting rooms, • Undertaking periodic checks throughout the day to ensure the communal workspaces are neat and tidy for maximum working efficiency, • PPE ordering and management, • Respond to, and progress, incoming leads from phone calls and website enquiries within 24 hours of receipt, • Lead the organisation of external BD events, • Lead the PR/Marketing life cycle sheet, • Lead all site and office photography, • Working collaboratively and communicating effectively with other areas of the Glencar Construction business to provide exceptional support, • To work to the Company’s Quality, Environmental and Safety Management System standards and performance criteria including delivering the objectives set, • To co-operate on matters of health and safety and follow the training provided. To take reasonable care of personal and other’s health and safety at all times, • Any other duties consistent with the role of Office Manager may be required from time to time. Qualifications/Experience • Previous experience in an construction site office manager role advantageous, • Experience of working with competing demands, maintaining composure with an ability to prioritise, • Excellent IT skills – proficient in Microsoft suite of programmes (Outlook, Word, Excel, PowerPoint), • Awareness of and adherence to company policies and health and safety requirements Competencies • Can demonstrate commercial awareness and a strong understanding / have a willingness to learn all elements of the construction process, • A creative problem solver, comfortable working in a fast-paced environment with an adaptable mindset to work to challenging timeframes and late changes to original plans, • A high level of integrity and discretion in handling confidential information, as well as professionalism in dealing with senior executives inside and outside of the company, • Able to create and follow clearly written processes, • Methodical, analytical and organised with an attention to detail, • Excellent communication skills both written and verbal, • Ability to work well under pressure, • Personable and effective team player, • Open to feedback with a willingness to learn and improve

Temporary Document Controller (£20 per hour) Location: Croydon Contract: Temporary Rate: £20/hour Start: Immediate Industry: Construction / Engineering / Built Environment About the Role We’re looking for a highly organised and proactive Temporary Document Controller to support our project and design teams. This role is ideal for someone who thrives in a fast‑paced environment, enjoys structure, and takes pride in accuracy and efficiency. You’ll play a key part in ensuring project documentation is controlled, compliant, and accessible to all stakeholders. Key Responsibilities Document Control & Administration • Maintain and update project documentation across Viewpoint (CDE), R‑Drive, SmartWaste, and Work Wallet., • Ensure all documents follow correct naming conventions and workflows., • Upload, QA‑check, distribute, and archive drawings, reports, and specifications., • Support tender submissions by collating and preparing documentation. Team & Project Support • Provide daily administrative support to the Design Manager and wider project team., • Assist with resolving issues quickly and professionally., • Build strong working relationships with internal teams, clients, consultants, and subcontractors. Front‑of‑House & Communication • Act as the first point of contact for visitors and incoming calls (where required)., • Deliver a professional, friendly, and welcoming service. Office & Operational Support • Manage incoming and outgoing mail, including Royal Mail online systems., • Maintain tracking logs, registers, and databases., • Order office stationery and supplies when needed., • Coordinate diaries and meeting room bookings for senior staff. Additional Duties • Support general office operations as required., • Contribute to continuous improvement and uphold high standards of quality and service., • Demonstrate flexibility and willingness to learn. What We’re Looking For Skills & Competencies • Strong organisational and time‑management skills, • Excellent attention to detail, • Confident communicator with a professional manner, • Ability to work under pressure and meet deadlines, • Proactive, adaptable, and team‑focused, • Good typing and IT skills Experience • Previous experience in a Document Controller or administrative role, • Familiarity with CDE platforms (e.g., Viewpoint) is highly desirable, • Experience in construction or engineering environments is an advantage, • Strong working knowledge of MS Office and shared drive structures Why Join Us? • Competitive hourly rate, • Supportive team environment, • Opportunity to gain experience on high‑profile projects

Receptionist & Workplace Coordinator Financial Services £35-38K, depending on experience + bonus West End Permanent Fully office-based 2-RecP/MK About the Client: An established, international investment firm that has an entrepreneurial and collegiate ethos. They are looking for an experienced customer service professional to join their team as Receptionist & Workplace Coordinator. About the Role: The Receptionist & Workplace Coordinator will be key to delivering an exceptional front-of-house experience and will ensure the smooth day-to-day running of Reception. This is a varied role, and will involve front of house and reception, workplace and facilities support, events and hospitality support, alongside some administration support. Responsibilities will include (but are not limited to): • Act as the first point of contact for all visitors, manage visitor registration and meeting room coordination, • Manage incoming calls, emails and general enquiries efficiently and professionally, • Support day-to-day facilities tasks and act as a key liaison for minor workplace issues e.g. printer issues, basic troubleshooting, • Coordinate logistics for internal office events, • Manage daily meeting room readiness, • Maintain reception and shared areas to a high standard, • Other ad-hoc administrative support, as required Candidate Specification: • Prior experience in a reception / front of house role is essential; experience in a corporate setting is preferred, • Excellent verbal and written communication skills., • Organised and able to manage multiple priorities and tasks, • High attention to detail, • Professionalism and discretion, • Proficient in Microsoft Office/Google Workspace Additional Information: • Salary £35-38K, dependent on experience, plus a discretionary bonus, • West End location, • Fully office based. The hours will be on a rota of shifts from 8.00am - 6.30pm, • Excellent benefits, including discretionary annual bonus, pension contribution and season ticket loan. If you are an experienced Front of House professional looking for your next role, apply today!

Company Description PR First, based in central London, specialises in Public Relations for the homes, interiors, design, retail, and lifestyle sectors. By blending traditional PR skills with modern social and content strategies, we create tailored campaigns that deliver impactful results. Our approach involves close collaboration with clients to build and communicate their brands and reputations at both customer and corporate levels. With strong relationships across national and regional media, we excel in getting the right stories to the right audience at the right time, ensuring meaningful and effective communication. Role Description This is a full-time hybrid role based in the London Area, United Kingdom, with some flexibility but you must be based in London. The Public Relations Account Executive will manage daily client communication, develop and execute PR campaigns, pitch stories to media outlets, and build strong relationships with journalists and influencers. Responsibilities include writing press releases, crafting media content, monitoring media coverage, and analysing campaign results, while contributing to innovative and creative campaign strategies. Collaboration with internal teams to ensure consistency in branding and messaging is a key aspect of this role. Qualifications • Bachelor’s degree in Communications, Public Relations, Marketing, or a related field is preferred Core skills • Press Liaison – Be the first point of contact for junior press, stylist and influencer enquiries, responding in a timely manner. Proactively contact journalists to build relationships, find out what they are working on and how our clients are relevant., • Sample Management - Facilitate organisation of product sample loans to stylists, editorial teams and for commercial opportunities., • Client Handling/Management - Prepare for meetings (including agendas), take minutes, note action points and owner, write up contact reports post meeting., • Media Coverage - Read all national newspapers and supplements, selected magazines and online media in order to identify and report client coverage as well as trends and interesting news stories., • Generate, track, monitor and log all coverage on a daily basis., • Campaign Deliverables - Understand campaign deliverables and own role in achieving these., • Reporting - Assist in monthly reports by setting up the template, adding all coverage data, inputting any relevant content. Preparing coverage documents., • Writing - Have a good standard of written English to produce creative and factual content. Be able to write copy for social media captions, press mailers, press releases, expert comment., • Business Development / New business proposals - Opportunity to research and contribute ideas for new business pitches., • Social Media - Understand the client campaign deliverable and be able to draft, post and monitor content for channels, awareness of analysis and implications of content calendar., • Industry Knowledge - Build sector specific knowledge around home interiors market., • General Client Admin - Manage account assets and image portfolio., • Office Admin - Monitor and order office supplies, manage incoming calls, welcome guests, general office upkeep / tidiness., • Expenses - Accurate management of expenses.

Team Assistant/PA, PR, SW1 22803 £32,000 - £36,000 + bonus + benefits Are you a Team Assistant/ PA who is passionate about providing exceptional support and service? Do you work well in a busy, client-facing role and are you motivated by success? Do you have a genuine “can-do” attitude as well as excellent attention to detail and a desire to be part of close-knit team? A well established and entrepreneurial PR firm is looking for someone who wants to learn and develop their experience while supporting a busy team. What you’ll be doing day to day: • Managing calendars, scheduling meetings and coordinating appointments and event management (such as client dinners, networking events and internal events), • Meeting administration, including setting up video calls and in person meetings, and producing minutes if attending and required, • Drafting proposals, pitch decks, agreements, client reports, document formatting, • Market monitoring and coverage tracking e.g. maintaining calendars of industry events shared across the team, coverage for board prep and new business tracking, • Assisting with data entry and database management, such as office seating systems and timesheets, • Handling incoming calls and correspondence professionally, • Maintaining filling systems (digital), • Ordering office supplies, • Coordinating travel arrangements and itinerary, • Providing general administrative support, and cover for colleagues when out of office The skills you need to bring: • 1 year + previous experience providing support in a similar, fast-paced environment, • Advanced Excel and PowerPoint, • Excellent organisational skills, • Strong written and verbal communication skills with excellent attention to detail, • Proactive and flexible approach, • Professional and discreet, • Desire to be part of a successful and growing team

UK & International Commercial Admin Support International Team - Bromley Lakeland Dairies Co-operative Society Limited (The Group) is the second largest dairy processor on the island of Ireland. The business is complex and ambitious with a milk supply pool of 2 billion litres of milk, drawn from over 3,200 family farms across 16 counties. With the most modern dairy manufacturing facilities in 8 locations on a cross-border basis, the Group supplies to a broad customer base including some of the world’s foremost ‘blue chip’ companies across the dairy food ingredients, foodservice and consumer food channels on a domestic Ireland, UK, European and global basis. Internationally we export some 240 different products to over 100 countries worldwide. The Group’s Agribusiness Division (Lakeland Agri) operates a state-of-the-art Animal Feed Manufacturing Facility and is a leading and innovative provider of the highest quality feeds and agricultural inputs to dairy, beef and sheep farmers across the north and south of Ireland. Applications are invited for the above position within our International Sales team. The Role: The successful applicant will play a key role within our Commercial team, combining office management, administrative coordination, and project support. This role ensures the smooth running of our Bromley office while contributing to key commercial initiatives such as pricing strategy and trade show logistics. Key responsibilities will include (not limited too): • Coordinate logistics and planning for UK trade shows to ensure smooth execution., • Managing all UK pricing models, • Ensure compliance of invoice checking to local UK Bromley suppliers and specific customers for the UK division., • Lead strategic projects for the Commercial team, including defining and rationalising the UK pricing strategy., • Oversee office management, including health and safety compliance., • Provide reception support when required, handling calls professionally and directing enquiries appropriately., • Organise business travel, restaurant reservations, and hotel accommodation as needed., • Handle incoming and outgoing mail, including email distribution, courier arrangements, and postal services., • Process invoices accurately with correct coding and forward to Accounts Payable for timely payment., • Prepare parcels for dispatch, arrange collections, and manage postal requirements., • Support the payroll team with annual leave and absence for the Bromley office. The person: The successful applicant will possess GCSE Math’s & English or equivalent (Grade C or above), previous experience of office administration, customer service and liaising with colleagues and team members at all levels within the workplace. Proficiency in Microsoft Office, a high level of numeracy, excellent communication and organizational skills are other essential criteria for this position. Experience of working within the FMCG sector, report generation, ERP systems and/or HR related duties would be advantageous. If you have the necessary skills and attributes to meet this exciting opportunity in a dynamic, high volume and fast-moving business, we would be delighted to hear from you. Application Process: To apply for this role, please send a copy of your CV by email to Glen Young () by no later Monday 30th March 2026. Lakeland Dairies Ltd is committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process or have questions relating to accessibility, please contact us at .

Legal Secretary – Property Litigation Location: City of London Salary: £30,000 FTE Contract: 6-Month Fixed Term Contract I am currently working with a well-established law firm in the City of London that is looking to recruit an experienced Legal Secretary to join their Property Litigation team on a 6-month fixed term contract. This is an excellent opportunity to join a busy and collaborative team, providing comprehensive secretarial support to fee earners and helping ensure the smooth running of the department. The Role Responsibilities will include: • Audio and copy typing of legal documentation, • Formatting and preparing legal documents, • Opening and maintaining client files, both electronically and in hard copy, • Diary management for fee earners, • Preparing travel arrangements and itineraries where required, • Producing invoices and assisting with billing queries, • Producing account ledger summaries and assisting with file archiving, • Handling incoming client calls and taking messages where appropriate, • Providing general administrative support including filing and document management, • Providing cover and support to other secretaries within the team when required Requirements • 2 / 3 years’ experience as a Legal Secretary, • Strong audio and copy typing skills with a typing speed of 60+ words per minute, • High attention to detail and the ability to consistently produce work of a high standard, • Advanced Microsoft Word skills including auto-numbering, bookmarks and track changes, • Experience organising and paginating large legal documents in Word and PDF formats, • Strong organisational and communication skills, • A proactive and reliable approach with the ability to prioritise workload effectively If you are an experienced Legal Secretary interested in learning more about this opportunity, please feel free to apply or contact me directly for a confidential discussion.

The Firm A prestigious London law firm, highly regarded for its expertise in high-value and complex litigation, is seeking an experienced PA to join its Divorce & Family team on a 12-month fixed-term contract. The Opportunity The successful PA will provide high-level support to Partners and fee earners within a busy and well-regarded Divorce & Family team. This is a varied and hands-on role where you will quickly become a key point of contact within the department. Duties will include: • Supporting Partners and fee earners with day-to-day administrative and organisational tasks, • Acting as a trusted point of contact and “go-to” person within the team, • Monitoring Partner inboxes and managing incoming queries, • Extensive diary management, including scheduling meetings, travel, and client events, • Preparing and drafting correspondence, reports, presentations, and documents, • Managing client relationships and acting as gatekeeper for calls and emails, • Handling new client enquiries and maintaining accurate records, • Coordinating departmental processes including appraisals, training, and team events, • Managing files, including document organisation and proof-reading, • Supporting billing processes, time recording, and financial administration, • Processing invoices, expenses, and preparing statements of account, • Assisting with marketing and business development activities This PA opportunity is a full time, hybrid, 12-month fixed-term contract, working Monday – Friday, 9:30am – 5:30pm The Requirements • Around 5 years’ experience as a PA/EA within a law firm or professional services environment, • Previous experience supporting Partners within Family law (desirable), • Strong organisational skills with the ability to manage a busy and varied workload, • Excellent communication skills and a confident, professional manner Vacancy Highlights • Hybrid working (3 days office based), • Excellent benefits package including: Private medical insurance & private GP & income protection, • Enhanced maternity and shared parental leave, • Gym membership, • Interest-free season ticket loan To be considered for this PA opportunity please contact Birchrose Associates for a confidential discussion

CORPORATE RECEPTIONIST – CITY LAW FIRM – 11AM – 7PM LONDON £40,000 - £44,000 My client, a leading international law firm based in the City, are seeking a Corporate Receptionist to join their team to cover the 11am – 7pm shift Monday to Friday. THE ROLE • Provide a professional, warm, and polished welcome to all guests and employees., • Ensure visitors are directed to the appropriate location and hosts are notified quickly, • Act as the first point of contact for all visitor enquiries, including meeting logistics, photocopying, and wayfinding., • Coordinate and allocate office space for visitors and maintain an accurate weekly visitor schedule., • Manage incoming switchboard calls promptly and professionally, using the appropriate greeting., • Transfer calls efficiently, take accurate messages, and distribute relevant information as needed., • Report telephony faults (e.g., voicemail or handset issues) to the Technology Support Team, • Maintain, update, and distribute telephone contact lists for staff, meeting rooms, and Ground Floor Reception., • Manage and coordinate all meeting room bookings (internal, external, and video conferencing), ensuring all details are logged., • Arrange and oversee food and beverage requirements in collaboration with the hospitality team, • Ensure an exceptional standard of service for all client-facing events and visitor engagements, • Partner with the Facilities team to coordinate weekly staff lunches, including administration, vendor liaison, and delivery management., • Ensure an effective and thorough handover of all Reception and Switchboard duties to the evening staff at the end of each shift., • Support additional administrative and operational duties as required to maintain smooth office operations. Skills and Attributes • Proficiency in MS Office., • Flexibility to work overtime if required., • Outstanding verbal communication and telephone etiquette., • Exceptional organisational skills with strong follow-up and attention to detail., • Ability to prioritise effectively and manage multiple tasks in a fast paced environment., • Sound judgment and strong problem-solving capabilities., • High level of professionalism, discretion, and confidentiality., • Adaptability and willingness to embrace evolving technology., • Ability to remain composed under pressure, • Collaborative team player, • Commitment to delivering an exceptional client and colleague experience at all times. Please apply today for immediate consideration!

🔶 Office Administrator / Service Desk Coordinator 📍 Battersea, London (Full-Time, On-Site) 💼 Heat-Plex Limited About Heat-Plex Heat-Plex is a fast-growing, premium plumbing, heating and gas company operating across London. We work with private homeowners, landlords and managing agents, delivering high standards of workmanship and customer care. We are approaching £1.5m+ turnover and are now building a stronger in-house office team to support our next stage of growth. This is not a quiet reception role. It is a key position at the centre of a busy operations team. The Role • You will be the first point of contact for our customers and engineers., • Your role is to keep the diary flowing, ensure communication is clear and professional, and help the business operate efficiently day to day., • You will work closely with our Operations Manager and leadership team. Core Responsibilities • Answer all incoming calls professionally and confidently, • Book jobs accurately into our CRM system, • Manage customer emails and respond with clear, well-written communication, • Coordinate engineer diaries and confirm appointments, • Follow up on quotations and outstanding approvals, • Support with aftercare and customer satisfaction follow-ups, • Assist with general office coordination and admin tasks, • Help maintain high standards of organisation and workflow You will play a direct role in improving customer experience and helping the company grow. What We’re Looking For We are looking for someone who: • Speaks clearly and confidently on the phone, • Writes professional, polished emails, • Is highly organised and calm under pressure, • Can manage multiple tasks without losing detail, • Is proactive and takes ownership rather than waiting for instruction, • Enjoys working in a fast-paced environment, • Wants to grow with a business, not just “do a job” Previous administrative or service desk experience is preferred. Experience in trades, property or construction environments is a bonus — but not essential. Systems Experience with: • Microsoft Office, • CRM systems (training provided), • Scheduling or diary management software What We Offer • Competitive salary (based on experience), • A growing, ambitious company environment, • Opportunity to develop into a senior office or operations role, • Supportive team culture, • Modern office space in Battersea Important This role is fully on-site. We are building a strong office culture and require someone present and engaged with the team. If you are organised, confident and ready to take ownership in a growing business, we would love to hear from you.

Are you an experienced legal receptionist looking for your next opportunity? Our client, a prestigious global law firm, is seeking a polished and professional Receptionist to join their close-knit team. This role operates on a rotating shift pattern between 8:00am and 8:00pm, Monday to Friday. You’ll bring a strong legal background along with a confident, personable, and flexible approach. In return, you’ll be working in stunning, modern offices just moments from Liverpool Street station. Key Responsibilities: • Act as a professional and welcoming ambassador for the firm, ensuring every client and visitor receives an exceptional first impression., • Manage a busy reception area, overseeing meeting rooms, coordinating bookings, and ensuring all meetings and events run seamlessly., • Handle all incoming switchboard calls efficiently, professionally, and courteously., • Manage meeting room reservations, events, and same-day booking requests via the EMS system., • Provide support for internal and client events, collaborating with multiple departments to deliver a first-class service., • Issue and manage security passes for visitors and new joiners., • Assist with invoice preparation., • Maintain meeting room standards, including ordering supplies and ensuring rooms are set up correctly ahead of meetings., • Coordinate with general office team regarding room setup and maintenance issues., • Work closely with Hospitality teams to arrange catering and refreshments for meetings and events., • Support the planning and delivery of in-house events., • Maintain accurate and up-to-date intranet information., • Conduct regular checks of kitchenettes and report any maintenance issues.

Working Hours: 08:30 - 17:30 Monday – Friday (on-site) Core Responsibilities: • Reception duties including meeting and greeting clients, • Answering incoming phone calls using Zoom, • Dealing with couriers, post, photocopying and binding documents, booking meeting rooms, • Coordinating with IT support Team to ensure meeting rooms are correctly set-up, ensure that guests are welcomed and treated courteously, • Keeping stock of kitchen snacks and placing orders when needed, • Clearing meeting rooms and replenishing glasses, water, and other supplies, • Managing the stationary supplies, • Supportive towards facility related tasks, • To work as directed by Facilities Manager, • Supportive to EA team with admin related tasks. Qualifications: • Educated to at least A-level standard., • Strong MS Office skills., • Good organisational ability. Work Experience: • Reception experience within a Mid-size firm helpful, but not necessary. Benefits: • 10% non-contributory pension, • 25 days holiday, • Medical, dental, travel insurance, • Free in-house lunch

Front of House / Reception Assistant – Global Finance Firm 📍 London ⏰ Full-Time | Office-Based (Monday–Friday | 8:30am–4:30pm or 9:00am–6:00pm) 💰 £30,000 – £35,000 depending on experience + Outstanding Benefits Are you a bright, polished and clearly spoken graduate with 1–3 years’ office experience looking to build a long-term career within reception in finance? This is a fantastic opportunity to join a highly regarded global investment firm, sitting at the heart of the business as a key ambassador and operational support. This role is ideal for someone who thrives in a fast-paced, professional environment and takes pride in delivering a seamless front-of-house experience while supporting the wider team. The Role: You will be the first point of contact for clients, visitors and colleagues, ensuring the office runs smoothly day-to-day. Responsibilities include: • Managing a busy reception desk – answering and screening calls with professionalism, • Coordinating daily visitor lists and issuing office passes, • Overseeing meeting room bookings and ensuring spaces are set up to a high standard, • Organising internal meetings, business lunches and refreshments, • Managing pantry supplies and maintaining a tidy, presentable office environment, • Handling incoming and outgoing post, couriers and deliveries (DHL, FedEx, etc.), • Supporting with general administration – printing, scanning, binding and document prep, • Managing stationery orders and office supplies, • Assisting visiting colleagues and ensuring a smooth in-office experience About You: • 2+ years’ experience in a corporate office environment (financial services exposure beneficial), • Highly proficient in Microsoft Office, particularly Outlook, • Bright, polished and clearly spoken with a strong service ethic, • Professional, articulate and confident communicator, • Exceptionally organised with strong attention to detail, • A natural team player with a positive, can-do attitude, • Discreet, trustworthy and able to handle confidential information, • Proactive, hands-on and solutions-focused Why Apply? This is more than a reception role – it’s a genuine entry point into the world of finance, offering exposure to senior stakeholders, a collaborative culture and the opportunity to grow your career within a prestigious environment. ✨ Outstanding benefits package, regular company treats and trips, plus continuous learning and development sessions to support your growth. #FinanceCareers #GraduateJobs #LondonJobs #Receptionist #FrontOfHouse #InvestmentCareers #CareerGrowth #OfficeSupport

Sports Directory is proud to be part of Frasers Group, and we are passionate about uniting Sports with Education. We recognise that education is more than textbooks and classrooms – it’s about building character, encouraging teamwork and nurturing physical and mental well-being. Our mission is to support teachers and students alike to achieve their full potential supporting teachers to cultivate an environment where physical education is valued just as highly as academic achievement. Founded in 1993, Sports Directory is the number one supplier of Sports education equipment and are specialists in education. Job Description To provide efficient administrative and customer service support within the sales office, ensuring customer enquiries and orders are handled promptly and professionally. This role plays a key part in maintaining strong customer relationships and supporting daily sales operations. Key Responsibilities • Manage and monitor the customer service inbox, responding to queries in a timely and professional manner, • Provide live chat support to customers, assisting with enquiries in real time, • Process and input customer orders accurately onto the system, • Answer incoming customer service calls and deal confidently with enquiries, • Provide general administrative support to the sales team, • Maintain accurate customer records and documentation, • Escalate complex issues to the Sales Manager where appropriate This is a term time only position, working 4 days per week, 8.30am - 5pm. Qualifications Essential: • Previous experience in an administrative or customer service role, • Excellent written and verbal communication skills, • Strong attention to detail and accuracy, • Good organisational and time management skills, • Confident telephone manner, • Comfortable managing live chat platforms and email enquiries, • Experience in order processing, • Friendly and professional approach, • Reliable and able to work independently, • Calm under pressure, • Team player Additional Information What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate a further interview with the Hiring Team.

🌟 Executive Assistant to Senior Leadership - Leading National Organisation Contract type: Permanent Salary: £42,000 Hours: 34.5 per week, Monday–Friday (core hours 10am–4pm) Contract: Permanent Location: Central London (with access to a great roof terrace for staff socials and sunny-day working) - A hybrid working arrangement (50/50 office and remote) will be available once the probationary period has been successfully completed Are you an exceptional Executive Assistant who thrives in a fast-paced, high‑profile environment? Our client, a respected national organisation with a strong public mission, is seeking a proactive, highly organised EA to support a key member of their senior leadership team. This is a fantastic opportunity for someone who enjoys working at the heart of an influential organisation, managing complex priorities, and acting as a trusted right hand to senior executives. This organisation is well known for being excellent, supportive employers with a friendly, collaborative working culture where staff stay for many years. Senior leaders are hands-on, approachable, and dedicated to helping new joiners succeed. ⭐ The Role As Executive Assistant, you will provide high‑level, confidential support to a senior executive, ensuring their office runs smoothly and efficiently. Responsibilities include: Executive Support • Complex diary and inbox management, • Drafting correspondence and assisting with responses, • Managing incoming calls, including media enquiries, • Organising travel, accommodation, and logistical arrangements, • Scheduling internal/external meetings and events, • Coordinating venues, attendees, papers, travel and logistics, • Greeting and hosting visitors, • Acting as a central point of contact across the organisation, • Maintaining filing systems (digital & manual), • Managing confidential and sensitive information, • Liaising with colleagues across departments to ensure smooth communication, • Providing cover for other Executive Assistants when required We’re looking for someone who is: • Highly organised, proactive and able to work autonomously, • Diplomatic, professional and confident communicating at all levels, • Comfortable managing competing priorities and tight deadlines, • Discreet, with impeccable attention to detail, • Minimum 2 years’ PA/EA experience, including supporting senior leaders, • Strong Microsoft Office skills (Word, Outlook, Excel, PowerPoint), • Experience coordinating meetings, travel and events, • Understanding of working within a highly confidential environment, • Work at the core of a respected national organisation, • Be part of a collaborative, supportive EA team, • Excellent opportunities for professional development, • Perks include a defined benefit pension scheme, gym membership contribution, eye care contribution and more., • A unique workplace featuring a roof terrace used for staff socials, events and sunny lunches., • A meaningful role contributing to a cause that makes a real difference to people across the UK. Please note that due to the large number of applications we receive, if you haven’t heard from us within 5 working days, please accept that your application wasn’t successful. Unfortunately we aren't able to get back to candidates individually on the status of their application as we are a small team, however please keep an eye on our Bis Recruit website for any upcoming positions. In the meantime, why not sign up to a career support webinar hosted by our sister business SKC London? Choose from our CV Writing Masterclass, LinkedIn for Job Success, How to Interview Well and Job Search Secrets Revealed.

Company Overview You will be joining a very well-established and highly regarded UK Law Firm as their Legal Secretary on a full-time, permanent basis. You will be based in their London office 3 days a week, with the opportunity to work from home from the remaining 2 days. The firm's total headcount is 90 and this is only set to grow in the coming months as the firm continues to expand. Role Responsibilities In your new role, you will be responsible for working for up to six fee-earners on a daily basis, typing legal documents, supporting the monthly billing process (including producing/amending billing guides, transferring time as required and creating invoices), dealing with incoming calls for fee-earners, booking transport, opening new client files, general typing (audio and copy typing), meeting/greeting clients and diary management. You will also be involved in general admin tasks such as photocopying, filing and ensuring electronic filing is fully up to date. Role Requirements To be considered for this role, you will need to have a least 6 months of prior experience in a secretarial, PA, EA or similar role, ideally in a Legal or Professional Services environment but this is not essential. You will be a strong communicator with excellent time management and organisation skills. You will be a professional, articulate, mature and proactive individual with a flexible, can-do attitude to all tasks. You will be able to multi-task, work independently and as part of a close-knit team, and have a strong client care approach. In Return You will receive an annual salary of up to £36,000 (depending on experience) + Benefits and this package will be regularly reviewed to remain in line with market rate. You will be joining a dynamic, forward-thinking and collaborative Law Firm that can provide impressive career progression opportunities. You will be part of a high-performing team who will be there to assist with your transition into the business, as well as your continued learning and development. What to do now If you would like to apply for this role, please do so via this advert or email me directly at

Our client, a well-established professional services firm in North West London, is seeking a reliable and organised Receptionist/Office Manager with strong administrative experience to join their team. This is a full-time, office-based role, offering the opportunity to be the first point of contact within a busy and professional environment. Key Responsibilities: • Manage incoming telephone calls via the switchboard, responding professionally and efficiently, and accurately relaying messages to partners and colleagues, • Handle incoming and outgoing post, including logging, sorting, franking, and updating correspondence via the internal database system, • Provide general administrative support to the wider team, • Organise international post and deliveries when required, • Book couriers for urgent or important documentation, • Manage meeting room diaries (hard copy and Outlook), ensuring rooms are not double-booked and notifying staff when capacity is reached, • Arrange taxis and travel requirements for colleagues and clients, • Monitor stationery levels, conduct stock checks, and place orders as needed This position would suit an experienced, professional and organised receptionist with office management skills who enjoys being the first point of contact in a busy office environment. Contact Fame Recruitment today to find out more about this lucrative opportunity. Fame Recruitment is an equal opportunities employer. We are committed to continuously improving our diversity, equity, and inclusion efforts. Please note, due to a high volume of applications, we are unable to respond to each applicant individually. If you have not heard from us within 24 hours, your application has been unsuccessful.

About the Firm At Mortgage & Life limited, they help clients navigate through the mortgage journey, providing advice and recommendation across mortgage and protection products. With a team of experienced advisers, they ensure each client is cared for and guided throughout the process. About the Role As a personal assistant at Mortgage & Life Limited, you’ll play a key part in supporting the principal of the firm with every aspect of the business from helping to maintaining accurate client records, preparing essential documentation and managing diaries to ensure a smooth running of the business and contributing to delivering an exceptional client experience. The benefits for a Personal Assistant: • Part time position 3 days per week from 9am to 5pm., • £13 per hour., • Fixed term contract for 1 year., • Office based role., • Immediate start available., • Supportive office culture with full training and support provided. Your responsibilities as a Personal Assistant will include: • Handle incoming calls and emails, ensuring timely and professional responses., • Support the principal with the efficient running of the business., • Efficient and effective diary management. What will you need to succeed as a Personal Assistant: • Previous administration experience in a financial services company preferable., • Located within 30 minutes of Harrow., • Good organisation skills and attention to detail. Mortgage & Life Limited are an appointed representative of The Openwork Partnership, we are one of the UKs largest and longest established financial advice networks. There are many benefits of being part of something bigger including our ownership structure – at The Openwork Partnership we are owned by our appointed representative firms, Bain Capital and our employees so is somewhat of a democracy. We boast a broad proposition with deep ties to providers, and being one of the largest advice networks in the UK, we have some serious resources at our disposal, and put the development of our colleagues, advisers and firm support staff first, with our very own Business School. Here at The Openwork Partnership we all come together through the Openwork Foundation – who have donated over £22m to UK registered charities since it was founded.

Bullion House is a specialist UK dealer in gold and silver bullion and collectible coins, serving a broad client base ranging from first-time investors to experienced collectors and high-net-worth individuals. Operating from Gallery House at 50 Baker Street, we combine the professionalism of an investment firm with the personal, high-touch service expected in the world of luxury goods and collectibles. Our premises are designed to offer a discreet, secure, and welcoming environment where clients can discuss investments, view rare pieces, and complete transactions with confidence. As our business continues to grow, we are looking to hire a sales executive who will play a central role in delivering this experience. The Role: This is a highly visible, client-facing position and a key part of our day-to-day operations. You will be the first point of contact for inbound leads looking to invest in precious metals. The role will suit someone who enjoys responsibility, takes pride in presentation and is comfortable engaging with a wide range of people - from curious newcomers to seasoned investors and collectors. You will be required to present portfolio opportunities to clients and guide them through the sales process from start to finish. We offer a rare opportunity to work at the intersection of investment, luxury goods, and collectibles in a prestigious central London location. You will be trusted with real responsibility, have daily interaction with an interesting and diverse client base, and play a crucial role in shaping how our company is experienced by clients. For the right person, this is a chance to become a valued, long-term member of a growing, specialist business where professionalism, discretion, and excellence truly matter. Day-to-Day Responsibilities Sales Role ● Act as the first point of contact in actively selling physical precious metals. ● In person and phone-based selling to new and existing inbound leads. ● Build and develop relationships with HNW investors ● Answer incoming phone calls, identify caller needs, and provide guidance in the precious metals market. Required Skills ● Excellent verbal and written communication skills. ● Presentable, friendly, and consistently professional demeanour. ● Ability to adapt to and deal with a wide variety of people, including: o First-time investors and collectors o Experienced investors and collectors o High net-worth investors ● Excellent spoken and written English ● Confident and professional telephone manner ● Trustworthy, discreet, and of good standing (clean criminal record required) ● Strong ability to multitask and prioritise effectively ● Highly organised and detail-oriented ● Right to work in the UK Desired Experience & Characteristics ● Previous telephone sales experience is preferred but not required. ● Experience within a luxury goods, investment, or high-value environment is strongly preferred (e.g. jewellery, watches, gold & silver bullion, investment institutions, art galleries, or collectibles) ● Resilient worth ethic. ● A genuine interest in or passion for gold and silver coins and/or the world of high-end collectibles is a plus. To apply, please submit your CV and a short cover note explaining why this role interests you and why you would be a strong fit for Bullion House and Gallery House.

Field Service Planner / Coordinator (Engineering / Print Equipment)) Walthamstow, North London Salary: Up to £35,000 + benefits We’re working with a well-established and forward-thinking business within the print and document solutions sector, looking to appoint an experienced Service Coordinator to join their head office operation. This is a fast-paced, technical service environment supporting field-based engineers working on print and production equipment. This is not a general scheduling role so experience within an engineering or technical service environment is essential. The business is continuing to invest in technology and automation, creating a structured and efficient operation where systems support you rather than slow you down. The Role You’ll sit at the centre of the service function, responsible for coordinating engineers, managing breakdowns, and ensuring service delivery meets both customer expectations and internal targets. • Coordinating and allocating service calls to field engineers based on location, skillset and priority, • Managing incoming technical breakdowns and service requests, • Monitoring engineer activity and job progress in real time, • Managing return visits, parts coordination and scheduling, • Acting as the key point of contact between engineers, customers and internal teams, • Ensuring systems are accurate and reflective of live service activity You must have experience coordinating engineers within a technical or engineering-led service environment. Suitable backgrounds include: • Print / photocopier / MFD / production print, • Engineering or technical field service, • Machinery, equipment or IT hardware service coordination Applications from the following backgrounds will not be considered: • Facilities or property maintenance, • Housing or repairs coordination, • Domestic trades scheduling The Person • Proven experience in a service coordination or helpdesk role within a technical environment, • Strong understanding of breakdowns, SLAs, and parts/return visits, • Experience using service management systems (e.g. Vantage or similar), • Highly organised with the ability to prioritise in a reactive environment, • Confident communicator, able to manage engineers and customers effectively Why This Role • Investment in automation and systems to improve efficiency, • Structured, well-run service operation, • A business that is actively modernising how it works, • A role with real responsibility and visibility If you understand how a true engineering service desk operates and can keep things moving under pressure, this is a strong opportunity to join a well-organised and progressive business.

Our client located close to Ilford are seeking an experienced Conveyancing Legal Secretary for a 9 month FTC to start as soon as possible. You will be working for a Senior Conveyancing Fee Earner who deals with HNW Conveyancing matters Responsibilities for this Conveyancing Legal Secretary FTC role: • Audio typing and preparing documents as dictated by fee earners, • Producing, amending, and formatting documents using firm templates, • Assisting with money laundering checks and file closing processes, • Managing day to day enquiries and supporting the smooth running of the department, • Preparing and formatting legal documents, correspondence, and forms, • Managing diaries, scheduling appointments, and organising meetings, • Handling incoming calls and client enquiries professionally, • Opening, closing, and maintaining client files, • Conducting Land Registry and property searches Essential experience for this Conveyancing Legal Secretary FTC role: • Minimum of 3 years solid Conveyancing Legal Secretary experience with Audio skills, • Strong understanding of conveyancing law and procedures, • Excellent communication and interpersonal skills, • Attention to detail and strong organizational skills, • Have full UK rights to work Benefits for this Conveyancing Legal Secretary role: • Salary £34,000+ dependent on experience For more information please contact Victoria Kemp quoting reference 37644 PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Early CX / CS Career upstep. # Start April / May # £50k+ # Visa Required # London Office # 8 Week induction in USA French language Account Managers to work with our client’s existing customer base in Europe. This is a full-time position that offers French-speaking individuals an opportunity to apply their skills in a dynamic work environment while developing well-rounded competencies across key products and services. You'll need to be a self-starter, work effectively as part of a team, and be willing to support day-to-day operations in a rapidly growing organisation. You'll be a critical link between customers, sales, business development, and management. The Job: • Proactively service and support French speaking clients, • Field incoming calls, handle contractor customer inquiries and troubleshoot problems, • Handle client account management functions, including invoicing and collections, • Proactively analyse customer service processes and bring forth ideas for continuous improvement, • Research and develop various resources and reference documents for French speaking clients, • Support and participate in the organisation’s Continuous Improvement Program The Successful Applicant will have: • UK residency or Work Permit (not Student visa) • Bachelor’s degree from an accredited university, • Proficient computer skills in programs, ie Word, Excel, and PowerPoint, • Demonstrated personal initiative, • Proficient presentation skills, • Solid analytical and problem-solving ability, • Excellent customer service orientation, • Desire to assume increasing levels of leadership responsibility, • Ability to work on multiple tasks simultaneously, • Excellent verbal and written communication skills, • Strong organisational skills and attention to detail, • Ability to work well in a fast-paced environment Language requirements: Native-level French language Business-level English Salary: £47,000 – £52,000 Location: [G. London] City of London Job type: Permanent

Sales Coordinator / Sales Administrator – Building & Construction Sector Location : Purley- on site Monday–Friday, 8.00am–5:30pm Reference : 1M26010 Package : £30,000 (salary review after probation) + excellent benefits The Thrive Hive are thrilled to be working with one of our longest-standing clients to help them find an exceptional Sales Coordinator to join their friendly, fast-paced sales team in Purley. If you love being the go-to person who keeps everything running smoothly — and you get a buzz from supporting customers and colleagues alike — this could be your perfect next move. Why you’ll love this role You’ll become the heartbeat of the sales office, acting as the first point of contact for B2B and B2C customers, supporting field sales reps, and keeping operations slick and seamless behind the scenes. Think of it as the perfect blend of customer care, organisation wizardry and commercial know-how. What you’ll be doing day-to-day • Handling incoming calls and emails from new and existing customers — offering friendly, knowledgeable support., • Building strong relationships across the business and with external partners., • Resolving queries quickly and professionally, ensuring great customer experiences every time., • Sourcing and pricing materials and preparing competitive quotations using the CRM system., • Processing orders accurately and efficiently., • Supporting field-based sales representatives whenever needed., • Preparing and posting product samples and helping with general office duties to keep the department running smoothly. What we’re looking for • Previous experience in a sales role — ideally within the building or construction industry., • Confident communicator (written and verbal) with a naturally proactive, positive approach., • Strong IT skills including Outlook, Word and Excel., • A highly organised multitasker with excellent attention to detail., • A team player who’s also capable of managing their own workload independently., • Knowledge of aggregates or construction materials would be a bonus, but not essential. Why join? Our client genuinely invests in their people — offering ongoing learning, development and progression opportunities. It’s a team where support, growth and positive culture aren’t just buzzwords; they’re part of everyday life. Eligibility Applicants must be eligible to work in the UK. Our client is committed to equality, diversity and inclusion at every stage of employment.

About the Company Reporting to the Commercial Operations Leader. Your goal will be to provide outstanding customer service to our clients. You will be a confident communicator both on the telephone and via any written communication. You will be required to work well under pressure and ensure your invoicing responsibilities are completed within the timelines set for you. About the Role Key responsibilities of the role are: • Responsible for client satisfaction and responding to incoming calls and emails., • You will accurately complete job bookings, deal with any customer queries and action any other administration duties assigned to you., • You will prepare invoices for all your customers on a weekly basis to be checked by the Head of Customer Service., • Maintain database for all clients and ensure all information is up to date., • Ensure strong working relationships are developed with all internal stakeholders, including our Sales, Transport and Finance teams., • This role will see you not only maintaining current customer relationships, but you will also be creating and building new ones., • This position will see you contacting lapsed clients with the aim of becoming active customers again. Qualifications • Advanced level of Microsoft Office skills., • Ideally have previous exposure to the Waste Management and Recycling industry., • Essential to have previously worked in a Customer Service environment. Required Skills • Be self-motivated with an analytical mind and a keen eye for detail., • Ambitious dynamic go-getter with a real can-do attitude., • Confident communicator, both verbal and written., • Good team player as you will be required to work with a range of personnel internally and externally., • Work well under pressure and to set timelines in a professional manner., • Experience of working in a fast-paced environment.

Office Assistant (Part-Time) Location: Purley, Surrey Reports to: Office Operations Manager Permanent position, part-time hours - 25 hours per week 10am - 3pm Monday - Friday Our story so far.. At Tjarks and Tjarks, creativity meets craft. For over 35 years, we’ve been shaping bold, distinctive brands that don’t just sit on the shelf, they stand out and get chosen. Trusted partners to our clients across decades, we help navigate the ever-evolving world of shoppers and retail, designing packaging that connects, competes, and converts. From big ideas to flawless execution, we deliver a true 360° design-to-artwork approach. Efficient, precise, and globally consistent. We don’t just collaborate, we create as one. Our team of experts blend imagination with technical excellence to bring brands to life in a seamless, truly integrated way. The Role We are looking for a bright, people-centric assistant to join our growing team on a part-time basis! You’ll be the face of the office, welcoming visitors, suppliers, and couriers, and making sure everyone feels looked after from the moment they arrive. You’ll keep things moving day to day: answering calls and emails, making sure queries get to the right people, booking meeting rooms, and arranging hospitality when needed. You’ll also keep the reception area looking sharp and on point. On top of that, you’ll help keep communication running smoothly across phone and voicemail, and log any IT issues so they get sorted quickly with external support. Key responsibilities Front-of-house & daily operations • Meet and greet all visitors, suppliers, and couriers with a warm, professional manner., • Answer and route incoming calls, emails, and post; triage queries for the wider team., • Book meeting rooms, arrange hospitality, and manage visitor security., • Maintain a welcoming and polished reception area., • Manage the company phone and voicemail systems., • Log and escalate IT issues, liaising with external IT support providers. Backup office management & logistics • Take ownership of daily office operations in the Office Managerʼs absence, including oversight of maintenance, cleaners, and contractors., • Monitor health & safety compliance and track office spend against budget., • Maintain stock of office and kitchen supplies; raise purchase orders and reconcile invoices., • Arrange couriers (e.g., UPS for GMG proofs) and manage business/international travel., • Oversee timesheet and attendance system administration., • Provide light PA support to Managing Directors (e.g., diary scheduling, preparing expenses)., • German QC & advanced tasks, • Proofread presentations, marketing materials, and contracts in German; flag errors and suggest corrections., • Act as a first-pass contract reviewer or negotiator (with leadership guidance)., • Support project teams with ad-hoc research or client comms in German., • Personable, calm under pressure, and able to represent a creative brand confidently., • Exceptional time-management and multi-tasking skills, • Eagle-eyed proof-reader; quality-first mindset., • Tech-savvy: Advanced MS Office skills (Word, Excel, Outlook, PowerPoint) and confidence learning new tools. Experience: • Previous experience in a busy reception, office coordination, or administrative support role (especially in a design or creative environment)., • Exposure to client service or hospitality., • Eligible to work in the UK and commute to Purley five days per week., • Languages: Fluent English, German (preferential) Our Team & our values We’re a vibrant, creative crew who care as much about our culture as the work we make. Our values aren’t just posters on the wall, they were crafted by our team and guide everything we do. Be Innovative – Think Ahead Be collaborative – Succeed together Be Supportive – Lift each other up Be All In – Show up with purpose We’re always looking for talented, passionate people to join our growing squad in our Purley studio. If you’re ready to collaborate, create, and be part of something truly awesome, this is your playground.

Job Title: Client Services Executive Location: Rainham, Essex Employment Type: Full Time Are you ready to launch your career in client services with a dynamic organisation? We are seeking an enthusiastic and proactive Client Services Executive to join our client's vibrant Client Services team! If you have a passion for customer service and a knack for organisation, this is the perfect opportunity for you! Key Responsibilities: • Customer Engagement: Answer incoming calls promptly and professionally, assessing opportunities and ensuring a smooth workflow using CRM system., • Timely Service Delivery: Ensure services are provided on schedule, adhering to contract requirements and group strategies., • Quotations Management: Keep customers informed about their quotations, acting as their single point of contact for any queries., • Collaboration: Coordinate with internal teams to facilitate quotes and service delivery., • Database Management: Daily updates to the CRM database to ensure accuracy and compliance., • Reporting: Generate weekly reports on open opportunities and submit them to depot managers., • Client Follow-ups: Chase clients for purchase orders and gather feedback on completed jobs. What We’re Looking For: IT Proficiency: Excellent skills in Microsoft applications (Excel, PowerPoint, Word, Publisher). Communication Skills: Professional written and verbal communication skills, with the ability to convey information clearly. Proactivity: A proactive approach to tasks and the ability to use initiative. Driving License: A clean UK driving license is essential for this role. Hours of Work: Normal hours are Monday to Friday, 8:30 am to 5:00 pm, with flexibility required to meet business needs. What's in it for you!? • Dynamic Environment: Work in a fast-paced, energetic team that values your contributions., • Career Growth: Opportunities for development and career progression in a thriving organisation., • Supportive Team Culture: Join a team that values collaboration and encourages a cheerful and enthusiastic work atmosphere., • Bonus opportunities If you are ready to take the next step in your career and contribute to a successful team, we want to hear from you! Apply today and start your journey as a Junior Client Services Executive with us! Join us in creating exceptional customer experiences while enjoying a fulfilling career! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Company Overview: Transparency-One, an ISN Company, enables companies to discover, analyze, and monitor all suppliers, components, and facilities in the entire supply chain. Where your language skills make a difference Are you fluent in French and English? Do you enjoy helping people and solving problems? Do you want to work for a company that values your talents and supports your growth? If you answer yes to these questions, then you might be the perfect fit for our Customer Operations team at Transparency-One, the global leader in contractor and supplier management. As a Business Development Associate, you will use your language skills to communicate with clients and colleagues from different countries and cultures. You will provide proactive service and support to our customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects. Who should apply? You Are The Ideal Candidate If You Have • Excellent verbal and written communication skills in French and English, • A customer service orientation and a passion for helping others, • A desire to work with people and engage in verbal interaction over the phone, • A career aspiration to start in Customer Service and progress into B2B sales, • Proficient computer skills (Word, Excel, PowerPoint, e-mail applications), • A diligence for in-depth learning of software programs and new concepts, • Strong retention skills and patience for difficult troubleshooting scenarios Duties And Responsibilities • Proactively service and support contractor/supplier clients, • Conduct training on products via phone, web based and face-to-face meetings, • Participate in the implementation of sales and marketing projects, • Field incoming calls, handle contractor customer inquiries and troubleshoot problems, • Handle client account management functions, including invoicing and collections, • Proactively analyze customer service processes and bring forth ideas for continuous improvement, • Research and develop various resources and reference documents for clients Requirements • Bachelor’s degree from an accredited university and/or equivalent work experience, • Advanced fluency in French and English (written and verbal) required, • Desire to work in customer service and move into B2B sales within 12-24 months, • Ability to work in office at least 3 days a week Training At ISN, we believe in investing in your success. We offer an 8-week training program that will equip you with the skills and knowledge you need to excel in your role. You will learn from experienced trainers and mentors in the areas of soft skills development, customer service excellence and ISN/TCY products and services. This training period is a crucial part of your journey, requires your full commitment and attendance every day. Onsite Requirements: Employees must be within a commutable distance to the office and be willing to come into the office for required trainings, events, team activities, and meetings. • In-person attendance is required Monday through Friday during the first 90 days of employment., • After your 90-day review, in-person attendance is required 3 days per week and required for certain meetings and tasks (customer meetings, team collaboration day, company events, team events, performance reviews, etc.). Benefits* • 100% company-paid monthly insurance premiums for employees and dependents, • Medical, Dental, Vision, and Life Insurance, • 4% pension scheme matching, • Long-Term & Short-Term Disability Coverage, • Holiday & Time Off, • 27 paid personal holidays (pro-rated first year), • 12 paid holidays, • Monthly cell phone reimbursement, • Monthly reimbursement for Oyster card, • Team-building activities and events, including quarterly kick-off meetings and community volunteer day, • Matching charitable gift program, • Professional development & training opportunities, • Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health

SVOD Brand Marketing Manager Role: Brand Marketing Manager Specialism(s): SVOD, TV/Theatrical, Campaign Management, Brand Marketing, Partnerships, Agency Management, Budgeting & Forecasting, Marketing Campaigns, Insights, Content, VOD Type: Contract, Daily Rate Location: London (4 days on-site per week) Start: ASAP/Urgent Daily Rate: £350 - £371 per day Duration: 3 months (Initial Duration) SVOD Brand Marketing Manager CPS Group UK are delighted to be supporting a global entertainment brand to appoint a seasoned SVOD Brand Marketing Manager to develop insight-driven marketing strategies and top-tier marketing campaigns at both brand and IP/content levels. The individual will have day to day responsibility for UK marketing activity alongside peers, working with the research and insights teams, be the expert on the UK market- audiences & behaviours, the TV & SVOD landscape and broader entertainment landscape. The role is an initial 3-month contract with a high prospect of further extension, based on-site (4/5 days) in London. Role Overview • Create and execute industry leading, insight driven, innovative & effective marketing campaigns at brand and specific IP level, • Manage and be responsible for campaign planning process and timelines, including internal and external briefings, implementation and post-campaign reporting & analysis, • Ensures learnings and recommendations flow into future activity., • Daily management of the media agency, building a strong and trusted partnership to ensure continued innovative and effective campaigns., • Campaign budget management, tracking purchase orders, managing vendors, and supporting quarterly financial planning, • Partner with the Performance, Promotions and Retention teams to ensure media plans are connected and intertwined with their activity., • Be a key point of contact with the publicity team to ensure we are aligned and maximising brand and content publicity opportunities., • Be an expert on attitudes and behaviours of key UK audiences and where and how to connect with them, • Understand the competitive environment from both a platform and content perspective, • Applying insights to gain competitive advantage Required Skills & Experience • Proven Marketing Manager-level experience, • Experience working within the Entertainment industry (TV, SVOD or Theatrical), • Ability to ideate and manage high profile, E2E marketing campaigns for entertainment content, • Understands audiences and applies this knowledge to development and implementation, • Previous agency management experience, • Previous budget management experience, • Strong strategic marketing capabilities and implementation skills, • Meticulous organisational skills, • Strong presentation and communication skills For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website

Strong administration skills, ability to use Excel with strong attention to detail. Your new role My client is seeking a highly organised, proactive, and professional Office Administrator to support the smooth day to day running of their office. This is a key position responsible for reception duties, administrative support, document management, and maintaining efficient office operations. If you thrive in a busy environment, enjoy helping others, and take pride in keeping things running seamlessly, we would love to hear from you. • Open and prepare the reception area each morning., • Maintain a clean, welcoming reception and shared office spaces., • Answer and direct phone calls professionally, taking accurate messages., • Greet and sign in visitors, following all security and H&S procedures., • Manage visitor logs and ensure the reception process is followed., • Handle all incoming and outgoing mail, sorting, logging, and distributing., • Monitor and respond to general office email inboxes and respond to phone messagesOffice Operations, • Liaise with building management for maintenance or repairs., • Support wider office tasks and take on ad‑hoc administrative duties.Documentation & Data Management, • Prepare, format, create, and proofread documents, reports, specifications, and presentations in line with QA procedures., • Maintain and update databases and filing systems (physical and electronic)., • Complete accurate data entry and maintain records., • Manage access and login details for project-specific software.Administrative Support, • Draft, edit, and proofread correspondence and project documentation (including specifications, RFIs, DCS)., • Save and organise documents within relevant project folders and maintain filing systems and respond to urgent requests., • Follow up with partners on outstanding project information.Planning & Organisation, • Review the weekly schedule and prioritise tasks., • Follow up on outstanding action items from meetings and ongoing projects., • Prepare and distribute weekly reports and updates., • Assist with weekly reporting requirements as needed., • Maintain and update internal contact lists and databases., • Prepare schedules and organisational tasks ahead of the upcoming week., • Excellent communication skills, verbal and written, • Strong technical skills, particularly Microsoft Office Suite, • Professional interpersonal skills, with the ability to work with a wide range of people, • Problem solving ability, using initiative to resolve issues quickly, • Adaptability to shifting priorities and task demands, • High attention to detail and accuracy, • Discretion and confidentiality in handling sensitive information, • Customer service orientation, ensuring a positive experience for visitors and colleagues If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4772533

PA Travel Assistant Location: London (Hybrid - few times a month) Contract: 3 months Who We Are Legal & General is a leading UK financial services company offering insurance, pensions, investments, and retirement solutions, with a focus on innovation and responsible investing. The company fosters a collaborative, inclusive environment where employees can grow, make an impact, and be rewarded for their contributions. What You'll Do • Build strong relationships with team leaders to coordinate and proactively manage stakeholder schedules; anticipate potential issues, resolve priorities, and handle conflicts efficiently, • Foster close relationships with team leaders to initiate and arrange all meetings collaboratively; optimize stakeholders' time across locations, during sessions, and while travelling, • Cultivate close relationships with team leaders to understand stakeholders and clients; proactively prioritize and manage incoming emails on their behalf, • Develop knowledge of clients and priorities to screen incoming calls; handle general enquiries or transfer as needed, • Leverage client and priority knowledge to decide on and arrange stakeholder travel via the Distribution Team Travel Desk-including bookings for transport/accommodation, itineraries, and expenses-using tools to ensure time-efficient, cost-effective attendance at off-site meetings and events, • Build stakeholder relationships to manage attendance/prep (reminders, docs), greet/escort clients for on-time L&G experiences, minute/distribute actions confidentially, foster cross-firm contacts, and produce brand-compliant documents/reports/presentations, • Proven PA experience managing high-volume diaries, stakeholder coordination, and confidential admin for senior leaders, • Strong travel expertise, • Excellent organizational skills with strong prioritization abilities, • Thrives under pressure, assertive when needed while maintaining quality, • Meticulous attention to detail and accuracy in all tasks, • Quickly adapts to and utilizes required IT tools We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

A highly regarded boutique property consultancy in the heart of Mayfair is seeking an exceptional PA / Office Manager to become the backbone of its close-knit team. The Role: You will oversee the day-to-day running of the office while providing high-level administrative and organisational support across the business. This is a pivotal, hands-on role combining office management, administrative excellence, and PA support to senior staff. It would suit someone who thrives in a professional, detail-driven environment and takes pride in keeping everything running seamlessly. Key Responsibilities: • Office Administration & PA Support., • General office administration and operational support., • Extensive typing, formatting, and audio dictation of professional documents., • Preparing reports and maintaining accurate records., • Drafting formal correspondence, letters, emails, and terms of business., • Raising and drafting invoices., • Managing incoming calls, enquiries, and messages., • Responding to website enquiries via the central inbox., • Diary management, meeting coordination, and boardroom bookings., • Supporting senior staff and the wider team day-to-day., • Ordering stationery and managing office supplies., • Handling all incoming and outgoing post., • Assisting with basic IT and phone troubleshooting. Office Management & Compliance: • Overseeing the smooth day-to-day running of the office., • Liaising with building management and external suppliers., • Managing facilities, maintenance, and office-related issues., • Coordinating compliance requirements (fire safety, PAT testing, etc.), • Acting as Anti-Money Laundering (AML) Officer., • Ensuring AML checks are completed and records maintained., • Supporting ongoing regulatory and compliance processes. Marketing & Property Administration: • Coordinating marketing for available properties., • Producing high-quality property brochures and marketing materials., • Creating email campaigns (Mailchimp)., • Designing requirement flyers for clients and prospects., • Uploading and maintaining property listings across relevant platforms., • Liaising with portals to ensure accuracy of information. About You: • Previous experience in an Office Manager / PA / Team Assistant role (ideally within property or professional services)., • Exceptional typing speed and accuracy (audio dictation experience highly desirable)., • Meticulous attention to detail., • Highly organised with the ability to multitask and prioritise., • Confident communicator with a professional, polished approach., • Proactive, hands-on, and happy working in a boutique office environment., • Strong IT skills (Microsoft Office essential; Mailchimp advantageous). Why Apply? • Join a respected, boutique property consultancy in a prime Mayfair location., • Be a key part of a collaborative and professional team., • Varied, fast-paced role with real responsibility., • Competitive salary of £45,000–£55,000. For more information or to apply, please contact Emma Conway at Collins Property Recruitment.

Responsible for the speedy and courteous answering of the incoming calls both internal and external in a warm and friendly tone. Service One Agent - Knightsbridge, London.

Guest Experience Coordinator Luxury Country Estate Hotel Location: Hertfordshire Recruiter:Quest Employment About the Opportunity Quest Employment is proud to be recruiting on behalf of one of the UKs most prestigious country estate hotels for a Guest Experience Coordinator. This is a dynamic and highly visible position, acting as the central communication hub of the hotel. The successful candidate will ensure every guest interaction reflects the highest luxury standards, delivering a warm, seamless and personalised experience from arrival to departure. This role is ideal for someone who thrives in a fast-paced environment and is passionate about creating exceptional guest journeys. The Role As Guest Experience Coordinator, you will: * Act as the primary point of contact for all incoming calls and guest communications * Coordinate guest requests across departments to ensure flawless execution * Manage guest feedback and profiling to enhance personalisation * Support the Front Office team to maintain seamless arrival and departure experiences Every interaction you handle will shape guests perceptions of the hotel, making professionalism, warmth and attention to detail essential. Key ResponsibilitiesGuest<...

Experienced and commercially astute Head of Litigation sought for a permanent role at a Bromley based law firm with links to the insurance industry specialising in dealing with matters arising from RTA claims. This is a full-time role with the opportunity for hybrid working following a settling in period as well as training and support to provide career progression. Role involves: ·Head up the Litigation Department ·Manage departmental performance, identifying risks and escalating issues to the Directors ·Drive a high-performance culture focused on results, accountability, and quality ·Drive continuous improvement in processes, systems, and legal delivery ·Lead development of litigation processes to ensure files are compliant, efficient, and profitable ·Contribute to senior leadership decisions and business planning Litigation & Case Management ·Run a mixed caseload of high-value litigated matters (£25,000 - £100,000+) ·Manage complex and multi track claims from inception through to trial and settlement ·Carry out risk assessments & due diligence on new and existing cases ·Draft and issue court proceedings and prepare detailed witness statements ·Ensure full compliance with court directions and deadlines ·Instruct Counsel and manage hearing preparation ·Allocate settlement funds and oversee file closure processes ·Ensure all litigation activity complies with relevant protocols, CPR, and regulatory requirements ·Work task lists effectively to ensure timely progression of cases ·Process general incoming post/emails within 5 working days ·Liaise with clients regularly to obtain instructions, provide advice, and deliver updates ·Prioritise urgent correspondence (including offers) within 2 working days and respond to call-backs within 2 working days ·Conduct conference calls with work providers where appropriate Team Management ·Manage, mentor and develop solicitors, fee earners and support staff ·Conduct probation reviews, performance reviews, training, and ongoing development ·Handle disciplinary matters where required ·Support recruitment, onboarding and training of new team members ·Undertake file reviews and provide supervision across the team ·Sign off on court documents and key stages of litigation ·Conduct one-to-one meetings with fee earners, providing technical guidance on complex matters ·Carry out internal audits to ensure SLA compliance and effective case management ·Foster a high-performance, accountable, and collaborative team culture ·Keep up to date with legislative changes and CPR updates, sharing knowledge / Newsletters across the team and to senior management ·Promote continuous professional development across the department ·Monitor billing and recovery rates, reporting to Directors on financial performance and opportunities for improvement Operational Responsibilities ·Open/close the office where necessary ·Undertake training and development relevant to the role ·Carry out ad hoc duties as reasonably required by the Directors Required experience/qualifications ·Qualified Solicitor (England & Wales) with a current practising certificate ·Extensive experience in credit hire litigation and debt recovery ·Proven experience heading up or managing a litigation department ·Strong working knowledge of the Civil Procedure Rules (CPR) ·Demonstrable experience handling fast track and multi-track cases ·Strong commercial awareness and financial management experience ·Experience dealing with insurer clients and panel work desirable but not essential ·Familiarity with case management systems and legal tech solutions desirable but not essential Benefits: Hybrid working ·32 days annual leave plus additional day off for your birthday ·Training and development to support career progression ·Access to our reward hub which includes retail discounts and health & well being ·Paid volunteer time to support their chosen charity This is a fantastic opportunity to work for a firm that place their clients at the heart of what they do whether working with large corporate clients or individuals. They value their staff greatly and invest heavily in training and supporting staff development along with keeping their technical expertise up to date. The firm are a growing claimant-focused law firm specialising in motor accident litigation, with particular expertise in credit hire and debt recovery. With a team of 47 staff, they are entering a key phase of growth and have an ambitious and forward-thinking senior management team, building a sustainable well managed profitable business that has expanded year on year since first being established. Apply with CV for vacancy JO10040.

Answer incoming customer calls across several service queues (Recycling & Waste, Pest Control, Street Maintenance + more) Keep customers at the heart of every interaction Navigate multiple IT systems confidently throughout the day Maintain a clear, friendly and professional telephone manner. Cus

Job Specification: Transport Clerk Location: Dartford Salary: £27,276.60 per annum + 5% London Weighting (£1,363.68) Shift: 10:00 18:30 Role Overview Our Client is recruitingTransport Clerk to manage transport administration activities efficiently, ensuring we meet and exceed both customer and Company expectations. This role requires attention to detail, organisational skills, and the ability to work effectively in a fast-paced environment. Key Responsibilities * Manage traffic administration duties accurately and in line with legislation, operational instructions, and company policy * Support achievement of contractual KPIs, focusing on POD accuracy, fleet utilisation, and cost control * Complete all administrative and IT functions in accordance with company and client requirements * Produce reports as requested by contract supervisors or managers * Handle incoming and outgoing telephone calls professionally, using initiative to resolve issues * Maintain high standards of Health & Safety, cleanliness, and tidiness in the workplace * Attend any required developmental training in line with the companys commitment to the Investors in People Standard Person Specification / Requirements * Strong organisati...