Trabajos incoming calls en LondonCrear alertas

Intellectual Property PA (12 Month FTC) \n One of London’s leading intellectual property law firms is seeking an engaging and experienced Intellectual Property PA with strong organisational skills and meticulous attention to detail, who can confidently provide specialist administrative and work management support to fee earners. \n • Salary to £50,000\n, • 12-month fixed-term contract\n, • Hybrid working (4 days office / 1 day remote)\n, • City / Liverpool Street location\n Intellectual Property PA Key Responsibilities: \n • Assist fee earners with setting up meetings, arranging conference calls, booking flights, hotels, lunches, and dinners\n, • Manage incoming post, acknowledge as needed, and maintain up-to-date electronic files\n, • Prepare correspondence, reports, and documents for review and signature\n, • Save and organise emails and attachments in electronic filing systems\n, • Draft invoices and related correspondence for review, and process via e-billing platforms\n, • Provide general administrative support, including email preparation, document handling, and occasional photocopying\n, • Offer cover for colleagues during absences and assist with workload overflow\n Intellectual Property PA Skills & Requirements: \n • Proven Legal PA / Secretarial experience within a law firm\n, • Excellent academics\n, • Proficient in Microsoft Office Suite

Ex Cabin Crew for Corporate Receptionist Vacancy \n London \n £35,000 to £42,000 Dep Exp \n Ex Cabin Crew for Receptionist role in London Private Equity firm in Mayfair - A very successful progressive firm which has a team of two receptionists provide 5* front of house and administration, reservations and some PA duties - customer service. Previous Cabin Crew or FOH receptionist experience is necessary. \n Reception Duties: \n Overseeing the switchboard and being the firms ambassador for some incoming calls Screening telephone calls and forwarding messages Meeting and greeting in a warm, friendly manner to clients, staff and visitors Utilising the meeting room calendar / meeting room software Setting up conference calls Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times Booking lunches, liaising with hospitality teams for drinks and lunches for guests Keeping check on office supplies and ordering if necessary General administration (photocopy, fax, scanning) Sorting and distributing post daily and ordering couriers Assisting PAs and Directors where possible Booking Travel and Accommodation Other ad hoc duties as requested from time to time \n \n Requirements: \n Previous Cabin Crew or FOH/Reception experience Wonderful communication and administration skills Able to successfully communicate at the highest level Ability to prioritise and have attention to detail Ability to work in a fast paced and challenging environment Excellent telephone manner, well presented and polite A team player Knowledge of MS Office Front of House Recruitment is the specialist receptionist recruitment agency \n \n Search "Receptionist Needed" for all our Executive Reception Vacancies

Location: Sutton, SurreyHours: Monday to Friday, 9:00am – 5:00pmSalary: £25,000 - £27,000 per annum \n About the Role \n We are seeking a professional, friendly, and organised Receptionist to join our team in Sutton. This is a front-facing role where you will be the first point of contact for visitors, clients, and employees, ensuring a welcoming and efficient reception service while providing general administrative support across the business. \n Key Responsibilities \n\n • Greeting and welcoming visitors in a professional manner.\n, • Answering and directing incoming telephone calls and email enquiries.\n, • Managing meeting room bookings and ensuring rooms are prepared for meetings.\n, • Handling incoming and outgoing post and deliveries.\n, • Maintaining a tidy and professional reception area.\n, • Providing general administrative support, including filing, scanning, photocopying, and data entry.\n, • Assisting with document preparation and maintaining accurate records.\n, • Ordering and monitoring office supplies.\n, • Supporting various departments with ad hoc administrative tasks as required.\n, • Ensuring all visitor and reception procedures are followed.\n\n Skills & Experience Required \n\n • Previous experience in a Receptionist, Administrator, or customer-facing office role.\n, • Strong general administration skills.\n, • Excellent communication and interpersonal skills.\n, • Professional and confident telephone manner.\n, • Good IT skills, including Microsoft Office (Word, Outlook, Excel).\n, • Strong organisational skills with the ability to prioritise workload.\n, • High attention to detail and accuracy.\n, • Friendly, approachable, and professional presentation.\n\n What's on Offer? \n\n • Competitive salary of £25,000 - £27,000 per annum.\n, • Monday to Friday working hours (9:00am - 5:00pm).\n, • Friendly and supportive working environment.\n, • Opportunity to develop administrative and office management skills.\n, • Convenient Sutton location.\n\n If you are a proactive and organised individual with strong administrative experience and enjoy providing excellent customer service, we would love to hear from you.

At Vacherin , our values are at the heart of everything we do. We are Precise in delivering exceptional food and service, Personal in the way we build genuine relationships and care for others, and Bold in embracing new ideas, creativity and innovation. Together, we create memorable experiences for our clients while supporting each other to grow and succeed.Are you passionate abut food, drink and exceptional service? Would you like to join an award-winning hospitality team and still make it home for dinner? We're looking for a Senior Client Host to join our team in London .Location: London, EC2M 2QSRate of Pay: £36,000 per annumWorking Pattern: 40 hours per week, 08:00am - 17:00pm / 08:30am - 17:30pmKey Responsibilities:Have an operational knowledge of all reception services and standard operating procedures, together with in house meeting reservations procedures, switchboard, AV and other internal/external communications methods.Welcoming and greeting clients, guests, and visitors in a professional, friendly mannerDelivering a high-quality, five-star reception and customer service experienceManaging front desk operations (guest arrival, calls, emails, visitor logs, access control)Acting as the first point of contact for client queries and resolving issues quicklySupporting VIP visitors, meetings, and high-profile eventsEnsuring meeting rooms and reception areas are always presentable and well-preparedCoordinating with security, facilities, catering, and workplace teams for smooth operationsSupporting and guiding junior reception team members during shiftsAssisting with training, onboarding, and daily coaching of reception staffMonitoring service standards and helping maintain consistency across the team by leading by example and coaching on five star standardsSupporting rota coverage, shift coordination, and handovers when neededProviding proactive service (anticipating guest needs before they arise)Empathy, excellent customer service and practical skillsSkilled in guest/client service and confident in striving for excellenceMain DutiesEnsure the hospitality experience for staff, clients and visitors to the client site is of the highest standard from arrival at landlord reception to the client floor.Ensure the client/visitor experience is best in class, from arrival at reception to the client floor.Ensure all guest facing demises and meeting rooms are maintained to a high standard and maintenance issues remedied.Operational knowledge of all reception services and standard operating proceduresLiaise with PAs and Co-Ordinators with the support of all meeting room bookings.Managing any content (both digital via our digital signage system X20 and manually) displayed across the assigned demise, ensuring these are up-to-date and in line with JLL's branding guidelines.Develop and maintain strong relationships with corporate clients, internal operational departments and other stakeholders.Continuously assess client feedback and implement improvements to enhance service quality.Check that room allocation and set ups are conducted competently, with particular regard to special meeting requests, VIP visitors, etc.Ensure the reception area is clean and tidy at all times, and that that all maintenance issues are reported and followed up appropriately.Represent the business with your appearance reflective of the agreed uniform guidelines.To ensure that visitors and staff receive VIP customer service at all times, providing a warm, courteous, and prompt welcome on arrival for all.Liaising with clients and providing excellent customer service - going the 'extra mile' when the opportunity arises.To anticipate client needs, follow up with clients and ensure that client expectations are met and where possible exceeded.To ensure that visitor and client arrivals are communicated to the relevant people promptly and that the visitor/client is either met or escorted to the relevant room/area in a timely fashion.To ensure that waiting visitors are kept informed of any delays and progress and to ensure they are comfortable.Handle all incoming telephone calls / enquiries promptly giving a warm, courteous welcome and using the agreed solution.To oversee and handle room bookings and to liaise with catering team when required.AV duties /setting up Teams and checking AV equipmentOrganise access passes for visitors and staff members.Ensure all attendees are indicated on booking system for the following day.To liaise with IT to ensure that all Audio-Visual equipment is working, and the relevant client requirements have been accommodated.To ensure that a handover is completed with catering team.Receiving guests, announcing them, and offering cloakroom facilities and beverages/refreshments if they are to be kept waiting. Communicating if their host is to be delayed.Adhere to agreed KPIs and go above and beyond the job description to exude excellent service.communicating any relevant updatesWhat's in it for you?Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.Personal Development and Training opportunitiesLife assurance schemePension schemeHoliday allowanceAccess to Healthcare Support App which includesAnnual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical OpinionEye careA great wellbeing strategy - including access to our Employee Assistance Programme, salary financeFamily friendly supportRegular social events and communication with our leadersA holiday purchase schemeVolunteering daysProfessional subscriptionsRecognition schemes and peopleawardsLong service awardsAccess to some great high street discount vouchersTPBN1_UKTJ

Receptionist / Student & Visitor Services Officer \n\n • Location: KT3\n, • Job Type: Full-time, Term Time Plus Two Weeks\n\n We are seeking a dedicated Receptionist, Student & Visitor Services Officer to join our clients team. This role is pivotal in managing telephone and email enquiries, ensuring daily registers are completed, and providing exemplary reception services. The successful candidate will also serve as the primary first aider during specific morning hours. \n Day-to-day of the role: \n\n • Act as the first point of contact for all visitors, students, parents, and external stakeholders, ensuring a warm, professional reception service.\n, • Manage visitor sign-in and sign-out procedures, adhering to safeguarding protocols.\n, • Handle incoming telephone calls, emails, and enquiries, directing them appropriately.\n, • Provide day-to-day support to students, manage student sign-in and sign-out processes, and oversee pupil attendance.\n, • Provide administrative support across various functions, including event management for school’s Open Day and maintaining up-to-date pupil and staff records.\n, • Undertake additional tasks as requested by management, maintaining high professional standards at all times.\n\n Required Skills & Qualifications: \n\n • Excellent interpersonal and communication skills, with the ability to relate well to people at all levels.\n, • Proven organisational and administrative skills, able to remain calm under pressure.\n, • Experience in a customer-facing role is essential; experience in an educational setting is desirable.\n, • Proficient in Microsoft Office applications; experience with school MIS (iSAMS or SIMS) is desirable.\n, • Must be able to handle sensitive and confidential information discreetly.\n\n Benefits: \n\n • Competitive salary and terms.\n, • Paid lunch breaks.\n, • Opportunities for professional development and training.\n, • Supportive and inclusive work environment.\n\n Additional Information: \n\n • The role includes standard hours of 7.30am to 4.30pm with occasional late working to cover absences, compensated with overtime pay or time off in lieu.\n, • All staff members are expected to attend significant school events such as Open Day and Prize Day.\n\n To apply for this position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Client Services Manager Modern Central London Office (advertised under Watford to maximise local reach) - Full time - Office Based (no Hybrid) Our client, a successful global technology business, is looking to appoint a Client Services Manager to support the opening and day-to-day operation of its flagship London office.This is a varied, office-based position combining front of house, workplace coordination and business support. Working closely with senior management, youll help ensure the office operates efficiently while providing a professional experience for employees, customers, vendors and other visitors.The office will regularly host leadership meetings, customer visits, training sessions and business events, making this an ideal opportunity for someone who enjoys a varied workload and can confidently manage changing priorities.Responsibilities Welcome visitors and act as the main point of contact within the office.Coordinate meeting rooms, visitor arrangements and catering requirements.Manage incoming calls, deliveries, post and courier services.Ensure the office remains organised, well presented and fully stocked with day-to-day supplies.Liaise with external suppliers and the buildings facilities team regarding office requirements.Provide administrative support to senior managers and the wider business.Coordinate onboarding and offboarding activities, including workplace access and equipment requests.Maintain office records and supplier information.Assist with the organisation of customer meetings, training sessions and internal events.Support purchasing activities, supplier administration and invoice processing.About You Youll already have experience in an office management, workplace services, front of house, executive support or client services role and be confident working in a professional business environment.Youll also be able to demonstrate:Excellent organisational and communication skills.The ability to manage multiple tasks and changing priorities.A professional, approachable and dependable manner.Strong attention to detail.Confidence working with senior stakeholders, customers and external suppliers.Good Microsoft Office skills, including Outlook, Word, Excel and Teams.Experience gained within a technology or commercial environment would be beneficial but is not essential.The Opportunity This is an opportunity to join a business investing in a high-quality London office and play an important role in its day-to-day operation.Youll work closely with senior leaders, support customer and partner activity, and help ensure the office consistently provides a professional environment for everyone who uses it.Package Competitive Salary with excellent benefitsFull-time, office-based position.Modern Central London Office (advertised under Watford to maximise local reach).Opportunity to join a global and successful technology business.TPBN1_UKTJ

Job Title: Clinical Administrator - Private clinic!Department: Operations TeamLocation: London, NW1 (Clinic-based, 5 days a week)Contract Type: Fixed Term Contract (12 months)Working Pattern: Full Time (40 hours per week)Salary: £28,000 - £31,000 Annually \n Are you a detail-oriented, enthusiastic professional with a passion for healthcare? Our client is looking for a Clinical Administrator to join their dedicated Operations Team! This is your chance to contribute to a dynamic environment where patient care is at the forefront. \n Key Responsibilities: As a Clinical Administrator, you will play an essential role in ensuring smooth operations within the clinic. Your responsibilities will include: \n\n • Monitoring the admin team inbox and responding to emails promptly.\n, • Answering incoming calls with professionalism, taking messages from patients and customers.\n, • Greeting patients and visitors, updating appointment diaries, and ensuring they feel comfortable.\n, • Handling deliveries and facilitating access for service providers.\n, • Booking appointments for private and non-private patients and liaising with referring consultants.\n, • Compiling monthly stationery orders and maintaining tidy communal areas.\n, • Performing general office duties, including photocopying and scanning.\n\n What We're Looking For: Our ideal candidate will have: \n\n • Excellent time management and reliability.\n, • Strong communication skills to maintain effective collaboration with the admin and clinical teams.\n, • Ability to prioritise workloads and manage conflicting requests.\n, • A professional and polite telephone manner.\n, • Proficiency in ICT, particularly Microsoft packages.\n, • Outstanding organisational skills and attention to detail.\n\n Why Join Us? At our client's organisation, they strive to exceed patient expectations through dedicated service. Here's what you can expect as part of the team: \n\n • Overtime and TOIL: Opportunities available.\n, • Employee Pension Scheme: Helping you secure your future.\n, • Birthday Day Off: Celebrate your special day!\n, • Access to Employee Assistance Programme (EAP): Support when you need it.\n, • Bike2Work Scheme: Promoting sustainable commuting.\n\n Additional Requirements: \n\n • Willingness to undertake a Standard DBS check.\n, • Right to work in the UK.\n, • Occupational health clearance.\n, • Flexibility to work occasional out-of-hours, including weekends.\n\n Join Our Team! If you're ready to be part of a team that values professionalism and compassion, we want to hear from you! Apply now and take the next step in your career as a Clinical Administrator. Together, let's make a difference in the healthcare sector! \n Application Process: Please submit your CV and a cover letter detailing your relevant experience and why you would be a great fit for this role. \n Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. \n We look forward to welcoming you on board! \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Service Administrator\n Location: Chessington (Office-Based) | Free On-Site ParkingSalary: £26,000 - £28,000kWorking Hours: Monday to Thursday, 7:30am - 4:30pm | Friday, 7:30am - 3:00pmBenefits: Generous benefits package, early finish every Friday, free parking, supportive family-feel team environment, office dogs, career development opportunities Join a Friendly Team in Chessington!\n Are you a highly organised administrator with excellent customer service skills? Do you enjoy working in a busy, varied role where no two days are the same? If so, we'd love to hear from you. \n We are looking for a Service Administrator to join a welcoming and supportive team based in Chessington. This is a fantastic opportunity for someone who enjoys being at the heart of a business, providing vital administrative support and ensuring the smooth running of service operations. The Role\n As a Service Administrator, you will play a key role in supporting the Service Team, acting as a central point of contact for clients, suppliers, and engineers. You'll be responsible for a wide range of administrative tasks, helping to ensure the department operates efficiently while delivering an excellent customer experience. Key Responsibilities:\n\n • Managing incoming calls and providing excellent customer service\n, • Completing service RAMS documentation\n, • Processing and issuing invoices\n, • Completing supplier forms and maintaining accurate records\n, • Arranging permits for site visits\n, • Assisting with service quotations\n, • Managing accreditations and certification documentation\n, • Maintaining accurate service and customer records\n, • Monitoring fleet administration, including vehicle servicing, MOTs, lease renewals and associated costs\n, • Providing general office and administrative support to the wider team\nRequirements:\n\n, • Excellent customer service and telephone communication skills\n, • A positive, proactive and professional approach\n, • Strong organisational skills and attention to detail\n, • The ability to manage multiple priorities and meet deadlines\n, • A willingness to learn and develop new skills\n, • Good knowledge of Microsoft Office and standard business systems\n, • Previous administration experience, ideally within a service, engineering or facilities environment\n\n If you're looking for a busy and rewarding administrative position within a welcoming team, apply today! \n Office Angels acts as an employment agency for permanent recruitment and is an equal opportunities employer. We are committed to creating an inclusive workplace and welcome applications from all suitably qualified candidates. Should you require any reasonable adjustments during the recruitment process, please let us know. \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Administrator \n Salary: up to £28,000 \n Location: London – Tower Hill \n Hours: 9am to 5:15pm \n Benefits: Hybrid working opportunity \n JRRL have an exciting new opportunity for an Administrator to join their market leading client. This is a hybrid role and a fantastic opportunity to take on an interesting and varied role and to really make it your own. Providing excellent administrative support to the online team, you will liaise with clients regarding general on-line support enquiries and resolve queries efficiently and professionally in a timely manner. Producing accurate reports and spreadsheets for management along with carrying out general administration tasks to prescribed standards. \n Duties for the Administrator: \n\n • Liaise with clients regarding general on-line support enquiries and resolve queries efficiently, in a timely manner, escalating issues where necessary\n, • Promote the benefits of the on-line system and provide guidance to clients on its use\n, • Work within prescribed objectives and procedures ensuring that all the requirements of department guidelines, service, regulatory and technical standards are met\n, • Set up new commercial cases using the case management system and allocate as appropriate\n, • Issue standard information requests on residential and commercial cases\n, • Deal with incoming and outgoing post, scanning, photocopying and stationery queries\n, • Update and maintain database data so that systems accurately reflect current position at all times and prioritise current and potential prospects\n, • Deal effectively and professionally with telephone, email and mail enquiries from internal and external clients, and take actions to ensure that enquiries are handled appropriately and within service standards\n, • Produce daily, weekly and monthly reports to clients, management and to accounts\n, • Chase outstanding premiums, deal with payment queries and general account enquiries\n, • Deal with general client admin e.g. changing passwords and setting up new users\n, • Carry out proactive welcome calls for new users, arranging and carrying out demos for clients as required\n, • Assist in telephone and email campaigns and convert potential business\n, • Model and promote values in all aspects of your daily work (Integrity,\n, • Commitment, Teamwork, Service and Leadership)\n, • Undertake other reasonable duties as assigned by line manager\n, • Assist with any ad-hoc work or projects as required by your manager\n, • Continual development of industry/marketplace knowledge\n\n Person Specification for the Administrator: \n\n • Excellent verbal and written communication skills\n, • Competent in using Microsoft Office Suite\n, • Ability to organise own time and prioritise workload to tight deadlines whilst maintaining a high attention to detail\n, • Ability to develop and maintain strong internal and external working relationships\n, • Displays a flexible, adaptable approach and always rises to new challenges\n, • Questions the way we operate and helps the department to work smarter not just harder\n, • Is aware of personal development needs and raises issues with manager to help improve effectiveness\n, • Takes on board comments about development needs and is always willing to learn\n\n This role is a full-time, permanent position. The salary range reflects the candidate's level of experience. The lower end of the band is suited for individuals who may require additional training to meet the role's requirements, while the higher end is for candidates who possess the exact skills and experience outlined above.

Sureserve Compliance Fire, part of the Sureserve Group, is a specialist in the design, installation, and maintenance of fire safety and electrical systems, providing fire and electrical compliance and testing services. This covers a comprehensive range of physical infrastructure and safety considerations required for a building to meet regulatory requirements. As a leading fire and electrical compliance service provider to the public sector, our success relies upon a market-leading, engaged, and highly skilled team, for which we are always seeking skilled and self-motivated individuals to join.Key Responsibilities: Raise orders as required to ensure continuity of stock on engineers' vans and for scheduled jobsProduce order requests and documentation accurately for issue to suppliers and use by other key contactsPick stock in stores for operatives as per materials request formsManage the receipt of goods and services, ensuring items are available when neededReviewing and resolving invoice/PO matching queriesHandling incoming mail, e-mail and calls, assisting with replies and resolutions of all queriesMaintain stock management and control systems by recording items received and issuedAssist in maintaining the tidiness and safety of stores and external areasOversee waste and recycling removal, maintaining records for ISO complianceCompliance with Heath & Safety, Equal Opportunities and other Company Policies, raising concerns whenever necessaryAny other duties reasonably requested including working outside of core hours as and when requiredQualifications and Skills: Previous stores experience desirable, but not essentialUnderstanding of health and safety in a stores environmentUnderstanding of stock controlKnowledge of MS Dynamics Navision or Business Central desirable but not essential.Computer literate with good MS Office (Excel, Word, Outlook etc.) skillsAdditional Perks: 25 days annual leave (plus bank holidays)Extra day off for your BirthdayPension contributionsAnnual performance related bonus (discretionary)Progression opportunitiesCommitment to training and developmentEmployee Assistance ProgramFree 24/7 Virtual GP serviceDiscount benefits hubHealth cash back schemeTPBN1_UKTJ

International Account Manager As the UKs leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe.Valpak contributes to achieving the mission of Reconomys complete global compliance offering Comply Loop.Solving increasingly complex environmental regulatory challenges using data, expert local knowledge, and through leadership to drive business accountability across the globe. Our core values drive everything we do.We believe in promoting a supportive environment for ourcolleagues, delivering exceptional service to ourcustomers, contributing to thecommunity, and working towards a more sustainableenvironment. If you share these values and are passionate about making a positive impact, we'd love to have you on our team.About the roleValpak is a dynamic and forward-thinking environment, where innovation is valued. Valpak is continually evolving to address the changing landscape of environmental regulations and sustainability. Valpak is at the forefront of environmental compliance and sustainability solutions, helping to make a positive impact on the planet and a more sustainable, waste-free future.Valpaks Environmental Compliance Management (ECM) team assist companies with compliance with international environmental legislation and work closely with our partner companies across Europe to fulfil this service.The International Account Manager plays a key role in the service offering of Valpaks ECM services. The role involves undertaking research into the requirements of environmental compliance legislation overseas, confirming companies obligations and assisting with their compliance.The International Account Manager manages the accounts and is responsible for ensuring customers compliance outside of the UK; this includes activities such as liaising with overseas compliance schemes, advising on forecasts and invoices, manipulating, checking and submitting data. Key accountabilities Provide excellent customer service Handle customer accountsFirst point of contact for phone calls and incoming emailsAttend sales and client meetings Explaining and selling International Environmental Compliance services to prospective clientsFollowing up all leads and opportunities and attending sales meetings where necessaryUndertake research into environmental legislation, developing a comprehensive understanding of the regulations Develop a good understanding of the requirements placed on organisations so that swift and accurate responses can be providedUnderstand legislation enough to manage companies compliance on their behalfAct as a special point of contact for the extended team, becoming an expert on the legislation of a specific country Develop and maintain a comprehensive set of resources Run regular training sessions for the wider teamEffectively communicate with stakeholders from other Reconomy brands Ensure any key changes are communicated to the teamWrite in depth compliance reports for clients Ensure clients gain a clear understanding of their obligations under various legislationScheme registration Completion of legal documentation, coordinating with various authorities, schemes, and the clientWhat we need from you Skills Excellent organisational skills, and customer service standardsCompetency to multitask, prioritise and manage own workload with limited supervisionConfident, positive, proactive, enthusiastic natureHighly IT literate in MS suiteExcellent written and verbal communication skillsQualifications Full, clean UK driving licence.Minimum: Educated to at least A level standard or equivalentDesirable: Educated to Degree level or equivalent.What we offer Dual Location / Hybrid worker StatusParticipation in our annual Incentive Plan (VIP) - up to 10% bonus25 days annual leave plus bank holidays, volunteering day and your birthday off!Option to buy and sell up to 9 days annual leaveAccess to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membershipAutomatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemesPension scheme up to 8% employer contributionAccess to reward & discount platformWellbeing initiativesTPBN1_UKTJ

TPS Parts Sales ExecutiveWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.About the Role What will you be doing?As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the CentreAchieve personal KPIs and revenue objectives with target customersAccurately identify parts to meet the customer sales requirementsUtilise all product promotions effectively to achieve specific targets setIdentify and leverage potential sales opportunities within customer baseMaintain own product knowledge and awareness of competitor activityBuild strong working relationships with customers through regular contact with them on the phone and via face to face visitsProvide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert adviceProvide timely communication to customer on their credit statusAssist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer serviceWork with the Sales Manager and others to achieve sales targets and provide a joined-up approach to salesHandle incoming calls and customer enquiries within KPIs, using the approved greetingEnsure the proper and accurate use of all systems to search and order partsComplete all required documentation accurately and promptlyDeal with all cash and credit card transactions in line with TPS Guidelines in the Operations ManualRequirements What are we looking for?A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environmentConfident and capable communicator with proven experience of selling in a fast paced and/or telesales environmentPassion for providing a great customer service experienceExcellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholdersA team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basisExcellent attention to detail and accurate record-keepingIT literate, preferably with a good working knowledge of MS ExcelA passion for the automotive industryTPBN1_UKTJ

School Receptionist (Turkish Speaking) EnfieldSeptember Start | 6-Month Contract | £14.25£17.00 per hourHorizon Teachers are recruiting a friendly and organised School Receptionist for a welcoming school in Enfield. The school has a large Turkish-speaking community, making fluent Turkish language skills highly desirable. This is a fantastic opportunity to join a supportive office team from September.Key ResponsibilitiesBe the first point of contact for pupils, parents and visitors.Manage incoming calls, emails and reception enquiries.Maintain accurate attendance and pupil records.Provide general administrative support to the school office.Ensure the reception area runs efficiently each day.RequirementsPrevious school reception or school office experience.Fluent Turkish language skills highly desirable.Bromcom experience desirable.Why Horizon Teachers?Earn up to £300 in vouchers through our referral schemeA dedicated consultant throughout your placement.Access to long-term and permanent opportunities across London.Operam Education Group includes Provide Education | Teachers UK | Provision Recruitment | The Education Specialists | First for Education | Horizon Teachers | Key Stage Teacher SupplyWe're proud to be an inclusive employer, welcoming applicants from all backgrounds and committed to creating accessible opportunities across education.As part of our registration process, you'll need an enhanced DBS check and we'll need to see and copy your original qualifications before any placement. Teaching roles require Qualified Teacher Status (QTS) or equivalent.TPBN1_UKTJ

As the UKs leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe.Valpak contributes to achieving the mission of Reconomys complete global compliance offering Comply Loop. Solving increasingly complex environmental regulatory challenges using data, expert local knowledge, and through leadership to drive business accountability across the globe.Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about making a positive impact, we'd love to have you on our team.Key ResponsibilitiesValpak is a dynamic and forward-thinking environment, where innovation is valued. Valpak is continually evolving to address the changing landscape of environmental regulations and sustainability. Valpak is at the forefront of environmental compliance and sustainability solutions, helping to make a positive impact on the planet and a more sustainable, waste-free future.Valpaks Environmental Compliance Management (ECM) team assist companies with compliance with international environmental legislation and work closely with our partner companies across Europe to fulfil this service.The International Account Manager plays a key role in the service offering of Valpaks ECM services. The role involves undertaking research into the requirements of environmental compliance legislation overseas, confirming companies obligations and assisting with their compliance. The International Account Manager manages the accounts and is responsible for ensuring customers compliance outside of the UK; this includes activities such as liaising with overseas compliance schemes, advising on forecasts and invoices, manipulating, checking and submitting data.Key accountabilitiesProvide excellent customer serviceHandle customer accountsFirst point of contact for phone calls and incoming emailsAttend sales and client meetingsExplaining and selling International Environmental Compliance services to prospective clientsFollowing up all leads and opportunities and attending sales meetings where necessaryUndertake research into environmental legislation, developing a comprehensive understanding of the regulationsDevelop a good understanding of the requirements placed on organisations so that swift and accurate responses can be providedUnderstand legislation enough to manage companies compliance on their behalfAct as a special point of contact for the extended team, becoming an expert on the legislation of a specific countryDevelop and maintain a comprehensive set of resources Run regular training sessions for the wider teamEffectively communicate with stakeholders from other Reconomy brands Ensure any key changes are communicated to the teamWrite in depth compliance reports for clientsEnsure clients gain a clear understanding of their obligations under various legislationScheme registrationCompletion of legal documentation, coordinating with various authorities, schemes, and the clientSkills, Knowledge & ExpertiseSkillsExcellent organisational skills, and customer service standardsCompetency to multitask, prioritise and manage own workload with limited supervisionConfident, positive, proactive, enthusiastic natureHighly IT literate in MS suiteExcellent written and verbal communication skillsQualificationsFull, clean UK driving licence.Minimum: Educated to at least A level standard or equivalentDesirable: Educated to Degree level or equivalent.Job BenefitsDual Location / Hybrid worker StatusParticipation in our annual Incentive Plan (VIP) - up to 10% bonus25 days annual leave plus bank holidays, volunteering day and your birthday off!Option to buy and sell up to 9 days annual leaveAccess to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membershipAutomatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemesPension scheme up to 8% employer contributionAccess to reward & discount platformWellbeing initiativesTPBN1_UKTJ

Right at Home provide premium quality homecare to older people, those living with dementia and other vulnerable adults living within our local communities. Recognised as a progressive, high-quality, sector leader in the provision of health and social care, we are actively recruiting a Registered Manager for our office in Highams Park, to support the Franchise Owner, Office and Care Teams in the holistic delivery of outstanding care across our community.This role requires a person with exceptional people skills, a keen eye for detail and an astute business sense to lead, develop and grow a homecare service at the highest level of excellence. The ideal candidate will offer a great deal of flexibility, be focussed in achieving operational goals and possess the strength and determination to support us in taking our business to the next level.Main Duties & ResponsibilitiesTo be accountable to the Franchise OwnerProvide leadership, management and the highest level of support to the team, to ensure exceptional outcomesAccountable for achieving the highest levels of compliance with regards to regulations, laws, quality standards & policies, ensuring we achieve a minimum of Good in regulatory inspections.Accountable for the health and safety of staff and Clients; ensuring the Health & Safety policy and procedures are followed at all times providing a safe working environmentDemonstrate the ability to lead by actively listening and responding to feedback and complaints.Ensure consistent application of Right at Home policies, procedures and approved practice; and to promote our aims and valuesSupport with safe Care Assistant recruitment, promote our brand, demonstrate our culture as an employer of choice, share positive content on social media, handle enquiries, interviews and facilitate onboardingContinually review and improve processes to ensure the most effective and efficient service is being delivered to our ClientsAbility to identify and recruit high quality Care Assistants, implement excellent training and maintain high retention ratiosEnsure the provision of staff training is implemented and the delivery of very high-quality care services, to vulnerable people living in their own home, is achieved consistentlyAbility to ensure the scheduling is effectively designed to ensure Care Assistants deliver the allocated care to the Client.Implement and maintain effective strategy to safeguard efficient completion of spot checks, audits and care reviewsCommunicate with respect and professionalism with all members of your Care and Office Teams, Managing Director and wider stakeholders.Maintain team compliance records for training and supervisions utilising My Learning Cloud to a high compliance standard.Plan, develop and deliver regular, relevant and timely team meetings with your Care and Office Teams. Record thorough actions and minutes that are disseminated to attendees.Ensure consistent quality of enquiry management for all incoming calls. Effectively train new employees in enquiry management to ensure consistency as we grow.Complete and continuously improve the assessments, risk assessments and care plans to ensure the outcome of the Client is achieved effectively and the customers expectations are exceededEnsure all payments due are received promptly; and Payroll and Invoicing is undertaken accuratelyWork to meet and exceed all financial/growth targets whilst participating in, and contributing to the strategic management of the businessCarry out regular observations on office team call handling techniques. Provide ongoing enquiry management training where required.Maintain your own CPD record by attending training deemed essential and beneficial to your role and the business needs.Maintain up to date knowledge on regulatory information, support and guidance.Maintain strong engagement with National Office initiatives and communication.Conduct thorough and timely internal audits using the required paperwork and reporting methods. Liaising closely with the national compliance team for support and guidance where appropriate.To be aware of Key Performance Indicators and to accurately record and report on a wide range of statistics to the Director as appropriateAd hoc duties to support the Managing Director, as and when required, to meet the needs of the businessEnsure you are a professional representative of the Company and the Right at Home brandEnsure the provision of high-quality care services to vulnerable people living in their own homeTo maintain appropriate systems to track, monitor and plan all staff supervision and appraisalsSet, monitor and review key performance indicators for individual staff members and the overall officeAudit computerised and manual records making sure they are kept up to dateTo liaise with other agencies involved with the Client to ensure the provision of integrated servicesPerson SpecificationQualifications & ExperienceHold or be working towards NVQ Level 5 in Health and Social Care Management and Leadership.Excellent understanding of CQC criteriaManagement experience of service provision in the care industryExperience of collating and exporting a range of reports to demonstrate business growth and areas for development such as care hours, recruits, retention and scheduling requirements in order to drive performanceMust hold UK/ EU driving licence, have daily use of a car and have class 1 business insuranceAbilities, Skills & Behaviours:Highly driven and ambitious, who has the desire to make a real difference and greatly improve an already well-established businessGood communication and interpersonal skills, with the ability to talk passionately about our services and values to potential referral sourcesGood computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledgeExcellent knowledge of Regulatory Frameworks and Regulatory Body Inspection processes and documentationSelf-motivated and flexible, with a willingness to participate in an on-call system for out of office hoursExtremely well organized, excellent planning and prioritising ability with high attention to detailAbility to establish and maintain effective professional working relationships'Benefits:Company eventsCompany pensionEmployee discountReferral programmeStore discountTPBN1_UKTJ

Plant Administrator - Based in Burton on TrentReport to the Contracts Operations Manager and liaising regularly with otherDepartments and Contractors. You will be responsible for provision of administrativesupport and creation of accurate data and recording procedures, with the ability to work todeadlines and contributing to the overall success of the site.Shift pattern will be Monday to Friday, 08:30 - 16:30 - 1 hour unpaid breakKey ResponsibilitiesSupport other areas of the site as and when necessary.To input all data including weighbridge information into Excel.Support with facilities helpdesk function, recording incoming calls, allocating referencenumbers, communicating with suppliers and colleaguesIssue colleagues with locker keys and record as per processHoliday cover for administrationReview admin processes, amend or develop where necessaryBasic budgetary control supporting budget ownersSupport facilities upgrade planCheck supplier health and safety documentationReview and report on health and safety dataAssist arranging Engineering team away daysThis list is not exhaustive, and the successful position holder may be required to carry out any taskwhich the Company might reasonably require you to do.Skills, Experience & QualificationsEssential experience, skills & behavioursPrevious experience in an administrative role.IT literacy in Microsoft Office packages (Word, Excel, PowerPoint, Outlook)Strong interpersonal skills with confidence to communicate effectively both verbally andwritten all levels within the businessBe able to communicate well at all levels with suppliers and colleaguesExcellent accuracy when recording dataExcellent planning and organisational skillsTeam player who is capable of working on their own initiativePositive can-do outlook able to handle a busy varied workloadDesirable experience, skills & behavioursKnowledge of industrial environment would be advantageousshift pattern will be Monday to Friday, 08:30h start, 35 hours pTPBN1_UKTJ

Thrive Group are delighted to be working with our professional services client in Malmesbury who are looking to recruit a front of house office Receptionist on a part time permanent basis to join their friendly team.What you will be doing:Reporting to the Office Manager you will be the first point of contact when clients come into the office. You will handle incoming calls and support with general administration and data entry as required.What you will need to succeed:Previous experience in Reception / professional services environment.Excellent attention to detailGood organisational skills along with the ability to communicate at all levels.Enthusiastic and self-motivatedWhat you will receive in return:Salary: NegotiableMonday, Tuesday & Wednesday (9am to 5pm) 21 hours per weekPlus able to cover full time for holidaysHoliday: 28 days in addition to public holidaysWhat you need to do next:If this position sounds of interest and you would like to be considered. Please email sarah.elliott @ thrivegroup.co.ukThrive Group are acting as an employment agency in relationship to this vacancy.If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.PRMSTHTPBN1_UKTJ

Have you worked in property lettings , with a year or two of experience under your belt? Looking to take the next step with a thriving, collaborative team where your hard work is genuinely valued?You could join a leading residential lettings and property management specialist based in South West London , near the river.Supporting everything from marketing to property management, this is a varied, fast-paced role perfect for someone ambitious to grow their career within the property sector .What you will be doing:Property Management Support: Assisting with maintenance coordination, liaising with contractors, arranging quotes, and keeping landlords informed.Tenancy Administration: Progressing tenancy paperwork, managing check-ins/check-outs, sending utility letters, and handling service charges for block management.Marketing Admin: Organising property photos, floor plans, and EPCs; creating brochures, updating window cards, and arranging local canvassing.Client Relations: Answering incoming calls, handling enquiries from landlords and tenants, and occasionally conducting property viewings.Data & Systems: Keeping accurate files, collating team statistics, and utilising property databases (including Reapit).In this important position, you will be the administrative heartbeat of the office, working closely with Property Managers. Your day-to-day will be varied, split between front-of-house coordination and essential property management support.Why you'll love this job:Salary £30,000Flexible start / finish timesAnnual leave purchase schemeHealth care planCycle to Work schemeWhat you need:Experience: 1-2 years of administrative or coordination experience within a residential lettings or property environment.Tech-Savvy: Strong IT skills (MS Word, Excel, Outlook) and confidence using property software (experience with Reapit is a massive bonus!).Communication: Exceptional customer service skills with a warm, professional telephone manner and strong written English.Attitude: A proactive, collaborative team player who thrives under pressure, loves staying organised, and has excellent time-management skills.If you have the relevant property administration experience and are ready for a fresh challenge in the city, we want to hear from you. Apply today!TPBN1_UKTJ

Company profile:We are working with a well-established distributor of packaging consumables that provides a complete packaging solution to each one of its clients.Title: Sales CoordinatorRole and Responsibilities:We are currently looking to recruit an enthusiastic and committed individual to be an integral part of a sales team providing back-office support (including providing quotes and placing orders) to enable a field sales packaging specialist to spend their time actively selling, as well as account management to generate new sales orders.Keys responsibilities include, but not limited to:Support to allocated Packaging Specialist/s (Field sales)Generate quotesProcess ordersLiaise with Warehouse to check order on course and inform customers of any potential delays/problems escalating to packaging specialist when appropriateDeal with customer enquiriesEscalate issues to packaging specialist as and when requiredAccount Management/SalesProvide account management for allocated customers including:Be main point of call for all enquiriesManage stock levels for call off stockDeal with any queries/complaints escalating when appropriateProactively target new and inactive customers with the aim of gaining sales/regular customActively cross-sell and up-sell products to existing customersGeneral AdminAnswer incoming calls and relocate them to the appropriate person if necessaryRespond to emails that come into general sales email addressFile quotes and ordersQualifications and knowledge:Worked in a similar internal sales roleWorked for Wholesaler/Merchant preferable but not essentialExcellent customer service skillsGood planning and organisation skillsStrong IT skills including using email, word, Business Central (or similar customer order system)Sales skillsSalary & Benefits:£26,765.00, rising to £28,394.8925 days holiday per year plus bank holidaysContributory pension scheme in line with auto-enrolment and medical cash back planTPBN1_UKTJ

Customer Services AdministratorShrewsbury£25,500 Rising to £26,600 after probationPermanentMonday to Friday 9am 5.30pmWe are currently supporting our prestigious client who are looking for a Customer Services Administrator to join their well-established company in Shrewsbury. In this role, you will be the first point of contact for customers calling into the business. The main priority is to answer the telephone and deal with requests from clients and customers that require a routine response, as well as responding to incoming general enquiry emails. For more complex issues, to direct calls or emails to the appropriate person.Your responsibilities will be:Whilst the following provides a description of the tasks to be undertaken by the Customer Services Administrator, there will be requirements for the individual to undertake some other duties that are essential to the smooth running of the office.These must be mutually agreed between the Administrator and the Team Leader.To use mail merges to deliver general correspondence to clients and leaseholders.To work with the Department Head or Branch Manager and Team Managers in the preparation of and responses to, all client, contractor and customer communications whether by telephone, e-mail, fax or letter.To process, scan, photocopy and file documents as required.To assist in uploading documentation to the various internal systems.To maintain and update the diary of appointments for the Department Manager or Branch Manager and team managers, inspection checklists, notes of client meetings.Under the direction of the individual Managers, to organise and issue works orders for routine maintenance such as cleaning, gardening and other low risk maintenance.To liaise with other departments to obtain or provide information relating to the portfolio.To attend internal meetings as required.To complete all mandatory online training courses in a timely manner and to take part in optional training courses as considered appropriate by the Department Head or Branch Manager.To be courteous and professional in all dealing with clients, customers, contractors and general publicTo be punctual at all times and ensure that you are dressed in accordance with the Dress CodeTo be an active team member; contributing to the motivation and achievements of the department or branch.RequirementsTo be considered for this excellent opportunity, we are looking for a bright and enthusiastic individual who has excellent customer service skills. Working in a professional service environment, we need someone who is keen to learn and support colleagues and clients to the highest of standards. Whilst some people enjoy working in this specific role, this can be an excellent entry point into the business where you can undertake specific qualifications that can help you progress into higher level roles in the business. This client is usually open to paying for these qualifications to help you grown further in the company.The application process:Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours .If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.About UsPrince Personnel are an employment agency working on behalf of our client.Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you.Reference: DE26986TPBN1_UKTJ

A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe. Partner with Immersive’s enterprise customers within this region to provide world-class onboarding and enablement experiences in their journey towards building cyber resilience, with readiness to tackle the cyber threats of tomorrow! If that excites you, read on! Immersive is the cyber proving ground for the AI enterprise. Through Immersive One, organizations can test whether people, AI-enabled workflows, security teams, agents, and leaders can perform securely under realistic pressure, then turn that performance into evidence they can use to improve, benchmark, and report readiness. Trusted by 30%+ of the Fortune 100 and ranked #1 in the Forrester Wave™ 2026, Immersive helps organizations prove AI can be adopted safely, teams can develop and defend at AI speed, leaders can lead through crisis, and AI agents can be validated before they are trusted in live workflows _ Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions! _ Customer Operations Specialist - Remote within UK Immersive is hiring! Could you be our next Customer Operations Specialist? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Operations team in the UK as a Customer Operations Specialist. The essence of our Customer Operations team is customer obsession. In fact, “Customer Centricity” is a core company value and embraced by every Immersive employee to support your efforts as champion of the customer voice. With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer centric is the core of who we are, and our Customer Operations Specialists are a key pillar in elevating the customer voice and accelerating time to value. Reporting to the Customer Operations Manager, as a Customer Operations Specialist you will act as the core technical and operational engine supporting the Value Engineering (VE) team. This role bridges deep technical product triage with scale-focused account execution. Managing a split focus, the Specialist acts as a technical co-pilot for a portfolio of approximately 200 enterprise accounts to drive self-service and adoption, while simultaneously owning the daily reactive ticketing queues and queries for all other customers. As an experienced individual contributor in the team, your main responsibilities will include: 1. Enterprise Account Support & VE Alignment Platform Monitoring & Health: Execute regular health checks and analyze adoption trends across 200+ enterprise accounts upon directive or request from Value Engineers. Generate reports to identify churn risks and provide technical findings directly to the VE team. Quarterly Business Reviews (QBRs): Own the back-end technical and utilization data preparation for QBRs, building custom reports and data packages that highlight customer ROI for Value Engineers to deliver. Customer Feedback & Escalation: Evaluate incoming customer feedback and technical friction points. Raise appropriate insights through product and engineering teams (via Jira/Productboard) to systematically improve product functionality in line with customer expectations. Live Support & Enablement Sessions: Where self-service material does not cover an enterprise customer's query, conduct direct, technical live video calls and product demonstrations to walk admins through complex configurations, strictly focusing on empowering them to self-serve in the future. 1. Advanced Administration & Onboarding User Administration & Bulk Provisioning: Consult directly with enterprise accounts and VEs on data mapping. Clean, validate, and execute bulk user uploads via spreadsheets. Manage nested team structures, license seats, SCIM/SAML UID removals, and bulk deactivations. Integration Support (SSO & SCIM): Lead technical set-up and triage calls with customer IT/IdP teams to configure SSO/SCIM. Troubleshoot configuration issues using internal logs, replace expired certificates, and map enterprise attributes. Customer Event Prep & Execution: Partner with customers and Value Engineers to translate event blueprints into reality. Manage technical event prep, including bulk uploads, team assignments, scheduling, custom collection creation, landing page generation, and dedicated live/on-call technical coverage. 1. Technical Triage & Queue Management (All Customers) Multi-Product Technical Support: Triage and resolve daily tier-1 and tier-2 tickets across the entire product suite (Labs, Crisis Sim, Workforce, Screening, Cyber Range Exercises, and Dynamic Threat Ranges) for both enterprise portfolios and the standard customer queue, accurately differentiating between user errors and platform bugs. Escalation & Incident Handling: Route verified bugs and platform infrastructure issues to BAU engineering teams. Own technical communication with the affected customers from initial breakout through to final resolution. Internal Lifecycle Management: Process internal operational requests for new customers, POVs, and event org creations; internal joiner and leaver account management; permissions; and automated billing configurations (renewals, upsells, and AI opt-ins/outs). Community & Bespoke Support: Monitor the community platform for unaddressed technical queries and deliver verified resolutions for ad-hoc customer requests. 1. System Maintenance & Insights Custom Reporting & Analytics: Utilize business intelligence tools (e.g., Looker, SendSafely) to build and securely deliver custom reports upon request from VEs or enterprise clients that are not natively available in the standard user interface. Data & Lifecycle Auditing: Conduct recurring compliance and cleanliness audits within internal management tooling (Active Admin), including org switcher permissions, renewal alignment, and executing GDPR-compliant churned customer data deletions. Documentation & Asset Creation: Maintain and update internal technical guides, system tool processes, and customer-facing async training assets (such as Loom videos and best-practice documentation) to constantly reduce ticket velocity. Sounds good? We’d love to hear from you if you have proven experience in the following areas: Experience being customer facing and building relationships with external stakeholders within a SaaS or cybersecurity company - you are able to facilitate calls with clients and walk them through features as well as onboard and enable them. You ask smart, exploratory questions to build and nurture the customer relationship and measure the health of the account Experience managing high-volume support or operations queues with strong prioritization Experience owning complex support and ops workflows at scale Strong technical triage skills with clear examples of structured diagnosis. Can clearly walk through a troubleshooting framework Proven success handling complex enterprise onboarding/admin workflows Strong hands-on experience with integration support in customer-facing environments. practical exposure to SSO, SCIM, identity providers, or provisioning flows Has built or delivered customer-facing or internal operational reports. You will work with the Value Engineers to translate usage data into insights such as adoption risk, health, or ROI Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role: Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence. Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace. Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners' expectations by crafting products, services and experiences that surprise, delight and ensure they feel valued and supported every day. One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. Excited by the above? We’re ready to receive your application! As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work: Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and your birthday off The longer you are with Immersive, the more holiday days you get, up to a maximum of 30 days after five years of service Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, 7% matched pension, private healthcare plan and more Career and learning development through the platform, a dedicated professional development fund and our ‘Learn Anything’ fund - which enables you to learn anything that’s not work! Recognition & Rewards for doing great work and living our values and behaviours Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours We have a vibrant team culture with team events throughout the year. Our socials have included everything from pottery painting and paper mask making, to dungeons and dragons! When you do visit the UK hub, getting there is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike Find out more about life at Immersive Labs_ Cyber threats wait for no one and neither should you. Apply now! If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated_ page.

@Druce is recruiting for the best in the market to be part of our journey. As the only 200 year old “start up” in London, we get it, we’re not like the rest. That’s why we need people like you (committed to action and highly ambitious) to join us as we develop a market leading platform. We offer our customers not only full traditional estate agency services but also a wide range of complementary housing solutions, to position ourselves at the forefront of the London market. We are only just starting to unlock the potential of what @Druce is capable of, and our Area Coordinator opportunity will help us achieve this together. This is a highly valuable role within our business, acting as the operational backbone of the area and ensuring our branches, systems and teams are supported to deliver an exceptional customer experience. The role As an Area Coordinator, you will be responsible for ensuring the smooth day-to-day operation of the branch, maintaining exceptional presentation standards and providing vital administrative, compliance and customer service support to our Sales and lettings teams. You will be the first point of contact for customers and visitors entering the branch, creating a professional and welcoming experience while ensuring the wider team has everything they need to operate effectively. Hours of work: 10.00am - 6.00pm Monday to Friday The role will be based in one of our West London offices. Your responsibilities will include: • Welcome and greet new and existing customers entering the branch, ensuring a professional and friendly experience, • Manage incoming calls, enquiries and complaints with a high level of customer service, • Maintain the presentation and professional standards of the office, including reception areas, meeting rooms and window displays, • Manage office inventory, supplies, equipment and key management, ensuring the branch is fully stocked and functional, • Maintain the branch key register daily, ensuring all keys are accurately logged and accounted for, • Coordinate with external suppliers, contractors and service providers, including cleaners, maintenance technicians and IT support, • Monitor branch facilities and report maintenance, damage, faults and health and safety concerns as required, • Manage incoming and outgoing mail, packages and deliveries, • Support Front Office colleagues across Sales, Lettings and New Homes with administrative requirements, • Assist with new property listings, marketing updates and progression administration, • Order and manage area marketing collateral, including brochures, window cards and promotional materials, • Maintain accurate and up-to-date CRM and database records, ensuring a consistently high level of data quality, • Assist with Land Registry searches and wider property-related administration, • Support Anti-Money Laundering (AML) checks and customer due diligence processes, • Ensure accurate record keeping and adherence to company policies, processes and regulatory requirements The person @Druce we’re different – and that means we attract different people. Our people are highly accountable, take action and always demonstrate a customer first approach. We don’t sit back and wait for the change; we make it ourselves – that’s what sets us apart. We are looking to enlist people who embody this through: • Experience in a customer service, administrative or sales environment, • Excellent communication skills and the ability to connect with clients both in person and over the phone, • Highly organised, with excellent attention to detail and accuracy, • A self-motivated individual who can work autonomously and confidently manage multiple priorities, • A genuine passion for delivering an exceptional customer experience and building long-term relationships, • Strong administrative skills and the ability to support multiple teams effectively, • Strong IT skills, including experience with CRM systems, Microsoft Office and email platforms, • A proactive and solution-focused approach to resolving issues and supporting colleagues, • Highly motivated and ambitious, with a desire to develop and succeed within the world of real estate, • The ability to work collaboratively and contribute positively to a high-performing team What’s in it for you? Aside from an opportunity to embed yourself in the exciting developments we’re working on @Druce, this is an exceptional opportunity to build your career within a forward-thinking London real estate business and gain exposure to all areas of the property journey. However, we truly believe the success of what we’re doing is underpinned by our people, and with hard work comes reward. So, what’s in it for you? • Generous annual leave, increasing per year of service, • An extra paid day leave to celebrate your birthday, • Staff referral scheme - rewards of up to £4,000, • Training/qualification opportunities, • Enhanced maternity and paternity pay, • Onboarding clothing advancement, • Bi-annual work party, • Monthly staff awards As an equal opportunities employer, Druce is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. To apply, click the link!

Job Profile: Office Manager Company: Chelsea Construction Company Ltd. Location: London, On-site | Type: Full-time About Chelsea Construction Company Ltd. Established in 1997, Chelsea Construction Company Ltd. delivers super prime construction, renovation, and refurbishment services across London and beyond. We partner closely with homeowners, interior designers, and architects to create exceptional residential spaces recognized for quality, craftsmanship, and attention to detail. Role Overview The Office Manager is the operational hub of our business. This full-time, on-site role ensures the smooth day-to-day running of the office while providing critical support to both management and site teams. You will be responsible for maintaining efficient office systems, supporting project communication, and delivering a high standard of service to clients, suppliers, and partners. Key Responsibilities • Office Administration: Oversee daily office operations including equipment, supplies, and facilities management, • Coordination & Scheduling: Manage calendars, meetings, and documentation for leadership and project teams, • Client & Supplier Liaison: Handle incoming calls and correspondence with professionalism and responsiveness, • Records & Systems: Maintain organized filing systems and digital records to support project delivery, • HR Support: Assist with onboarding, staff records, and coordination of company events, • Process Improvement: Work closely with leadership to streamline procedures and uphold a welcoming, professional office environment What We’re Looking For • Proven experience in office administration or office management, ideally within construction, property, or a related sector, • Excellent communication and customer service skills with a professional, client-facing presence, • Strong organizational and time-management abilities with high attention to detail, • Proficiency in MS Office and digital filing systems, • Ability to work independently, take initiative, and thrive in a fast-paced environment, • A proactive mindset and commitment to continuous improvement Why Join Us • At Chelsea Construction, you’ll be part of a well-established team delivering some of London’s most prestigious residential projects. We value collaboration, quality, and professionalism — and we’re looking for an Office Manager who can help us maintain those standards every day.

Company Description Terracotta Property is a young and innovative property consultancy founded by Chartered Surveyors with a strong passion for the built environment. Based next to Borough Market the company has in-depth knowledge of the London property market and provides tailored advice to a diverse client base. Terracotta Property focuses on delivering a personalised and professional service, combining market insight with a client-centric approach. Team members join a growing and collaborative environment where quality, innovation, and integrity are highly valued. Role Description Ensuring smooth communication and coordination among Surveyors & Valuers, Clients, and Senior Management. Responsible for managing administrative tasks that support our team and operations, while also playing a key role in maintaining and enhancing our digital presence. This position is ideal for someone has a strong foundation in administrative support, and is ready to grow with the company. Key Responsibilities • Updating Excel and client folders with Instructions: Maintain and update spreadsheets, upload documents to the shared drive., • Liaising with Valuers, Surveyors and Clients: Coordinate bookings and confirmation of inspections to external parties., • Managing and Updating Diaries: Ensure that Surveyors' and Valuers’ schedules are up-to-date and well-organized., • Track KPIs: Communicating to the teams the reports that are due the following day and keeping records of any delays., • Phone Communication: Answer incoming calls, providing professional support and emailing phone messages to the team., • Formatting Reports: Prepare and format reports ready to be sent to the Client., • Ad-Hoc Tasks: Provide administrative tasks as assigned by Senior Management., • Social Media Posts: Assist in creating and scheduling social media posts to enhance our online presence., • Follow-Up on Queries: Ensure that all queries from Clients, Surveyors and Valuers are followed up promptly and effectively., • Audit Readiness: Maintain well-organized folders and records to ensure readiness for audits. Proficiency Requirements - Candidates must demonstrate proficiency in the following areas: • Microsoft Word: Ability to create, format, and edit documents with consistency and clarity., • Microsoft Excel: Strong skills in inputting data into Excel as well as having a keen eye for detail., • Microsoft Outlook: Competence in managing emails, calendars, and scheduling tasks., • Telephone Etiquette: Excellent phone manners, ensuring professional and courteous communication during calls., • Social media experience within a business capacity Qualifications and Desired Skills • Experience: A minimum of 2 years experience in an administrative or operations role., • Experience of creating, posting, scheduling social media posts and tracking engagement on a variety of platforms., • Organisational Skills: Strong ability to manage multiple tasks, maintain detailed records, and meet deadlines., • Communication Skills: Excellent verbal and written communication skills, with the ability to liaise effectively with internal teams and external partners., • Attention to Detail: High level of accuracy in managing data and preparing reports., • Adaptability: Flexibility to work on a variety of tasks and adjust priorities as needed., • Tech Savvy: Comfortable using digital tools and platforms, including social media management. Work Arrangement • 9am to 6pm, based 4 days a week in London Bridge. Friday WFH., • Job Type: Permanent, • Pay: up to £30,000 per year, discretionary bonus, 25 days holiday, • Schedule: Monday to Friday, • Language: English (required) No recruiters please.

Company Overview You will be joining a very well-established and highly regarded UK Law Firm as their Legal Secretary on a full-time, permanent basis. You will be based in their London office 3 days a week, with the opportunity to work from home from the remaining 2 days. The firm's total headcount is circa 100 and this is only set to grow in the coming years as the firm continues to expand. Role Responsibilities In your new role, you will be responsible for working for up to six fee-earners on a daily basis, typing legal documents, supporting the monthly billing process (including producing/amending billing guides, transferring time as required and creating invoices), dealing with incoming calls for fee-earners, booking transport, opening new client files, general typing (audio and copy typing), meeting/greeting clients and diary management. You will also be involved in general admin tasks such as photocopying, filing and ensuring electronic filing is fully up to date. Role Requirements To be considered for this role, you will need to have a least 1 year of prior experience in a secretarial, PA, EA or similar role, ideally in a Legal or Professional Services environment. You will be a strong communicator with excellent time management and organisation skills. You will be a professional, articulate, mature and proactive individual with a flexible, can-do attitude to all tasks. You will be able to multi-task, work independently and as part of a close-knit team, and have a strong client care approach. In Return You will receive an annual salary of up to £35,000 (depending on experience) + Bonus + Benefits and this package will be regularly reviewed to remain in line with market rate. You will be joining a dynamic, forward-thinking and collaborative Law Firm that can provide impressive career progression opportunities. You will be part of a high-performing team who will be there to assist with your transition into the business, as well as your continued learning and development. What to do now If you would like to apply for this role, please do so via this advert or email me directly at sian.prest@weareinvestigo.com

Personal Assistant West Hampstead, NW3 | £45,000 - 55,000 + Bonus Are you an organised, proactive Personal Assistant looking to join a highly successful and growing property investment and development business ? We're looking for a Team Personal Assistant to become an integral part of a close-knit, collaborative team based in beautiful offices in West Hampstead. This is an exciting opportunity to work alongside experienced professionals in a business that genuinely values its employees, encourages development and offers long-term career progressio n. You will be supporting a busy Development Team, working closely with senior stakeholders and playing a key role in ensuring the smooth day-to-day running of the departme nt. Responsibilities will incl • ude: Diary and calendar management for senior team me • mbersCoordinating meetings, lunches and business t, • ravelPreparing meeting agendas, taking minutes and distributing action p, • ointsMaintaining accurate records within the company's CRM s, • ystemGeneral document management and f, • ilingAssisting with property records and compliance document, • ationSupporting internal projects and wider office administr, • ationLiaising with colleagues, external stakeholders and supp, • liersManaging incoming calls, deliveries and cou, • riersProviding ad hoc administrative and PA support to senior manag ement We're looking for someone w • ho is: Degree e • ducatedHas a minimum of 3 years' administrative experience gained after graduating from uni, • versityHighly organised with exceptional attention to, • detailConfident managing multiple priorities in a fast-paced envi, • ronmentA strong communicator with excellent written and verbal, • skillsProficient in Microsoft Office (Outlook, Word, Excel and Powe, • rPoint)Comfortable learning new systems and tec, • hnologyPositive, professional and enjoys working as part of a collaborati ve team What's o • n Offer: Salary of £45,000 • £55,000Beautiful offices in Finchley Road, West Hampst, • ead (NW3)Annual discretion, • ary bonusFriendly, welcoming and collabora, • tive teamA company with an outstanding culture that genuinely values and invests in i, • ts peopleExcellent exposure to senior m, • anagementLong-term career development and progression oppo, • rtunitiesA varied role with real responsibility fro m day one

Job Title – Receptionist Location – London, Great Portland Street Hours – 40 hours per week and flexible to work weekends Salary- £26,500 Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 30 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry. Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss. If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious practice in Great Portland Street. You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience. Every day will bring something new but your day to day role will involve - • Covering the reception area, maintaining a priority for incoming calls at all times, • Take clear and concise messages, • Communicating all messages promptly and accurately, • Provide administrative support to the Manager, • Maintain stationery stocks and oversee the ordering of new supplies, • General reception duties as and when required We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. What’s in it for you? • Free or discounted optical products/procedures, • Career progression, • Modern working environment with superb technology support, • 33 days annual leave* Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. • Optical Express is an equal opportunities employer

NOTE This role requires a Spanish speaker with previous experience working with UHNW principles and Talent* A rare opportunity for an exceptional Executive Assistant to become the trusted right hand to a high-profile principal, supporting a fast-moving professional and personal world spanning complex scheduling, international travel, household operations, events, and artist relations. This is a role for someone who thrives at the centre of the action: calm under pressure, relentlessly organised, highly discreet, and always one step ahead. No two days will look the same, and your judgement, adaptability, and attention to detail will make a visible difference every day. This is far more than diary management. You will be the person who connects the dots, protects the principal's time, keeps multiple workstreams moving, and creates calm behind the scenes. The role Diary & Scheduling • Manage an exceptionally busy and ever-changing diary across multiple time zones, • Coordinate internal and external meetings, calls, reservations, and appointments, • Prepare daily and weekly schedules, briefing notes, reminders, and priority lists, • Gatekeep and prioritise incoming requests, communications, and competing demands on time Communications & Correspondence • Support with correspondence, drafting emails, follow-ups, and light document preparation, • Liaise with senior internal stakeholders, external partners, advisors, and household or lifestyle contacts as needed Personal, Lifestyle & Travel • Oversee personal scheduling, bookings, reservations, gifting, errands, and lifestyle logistics, • Coordinate personal appointments, family logistics where relevant, and ad hoc projects, • Manage complex international and domestic travel, including flights, hotels, ground transport, visas, itineraries, and contingency planning, • Ensure seamless end-to-end travel experiences with real-time adjustments when plans change Household & Staff Operations • Support with the day-to-day coordination of household operations to ensure the principal's home life runs smoothly and efficiently, • Liaise with and help oversee household staff, ensuring schedules, priorities, and standards are clear and maintained, • Support recruitment coordination, onboarding, and administration for household staff as needed, • Coordinate closely with the principal's driver on daily schedules, route planning, airport runs, timing security, and last-minute changes Projects, Events & Artist Relations • Track action items, deadlines, and follow-ups across multiple workstreams, • Coordinate with teams, vendors, and external partners to keep projects moving, • Assist with planning, logistics, and on-the-ground coordination for pop-up events and activations, • Coordinate discreetly with music artists, representatives, and related stakeholders, • Support hospitality, travel, scheduling, and confidential logistics tied to artist activity, • Ensure privacy, professionalism, and smooth execution in high-profile environments What we're looking for • An accomplished Executive Assistant with experience supporting a senior, high-profile, or exceptionally busy individual, • A natural organiser who can bring structure, clarity, and momentum to constantly changing priorities, • Discreet, emotionally intelligent, and trusted with sensitive personal and professional information, • A polished communicator who builds strong relationships with senior stakeholders, household teams, partners, and creative talent, • Proactive and solutions-focused, with the confidence to anticipate needs and make sound decisions, • Flexible, resilient, and comfortable working across time zones, travel plans, events, and last-minute changes

Job Title: Team PA Location: Central London – 4 days office Job Type: Full Time (Looking specifically for a real estate background) Our client is a team of property advisors focused on the office, living, industrial, and portfolio investment markets. We’re looking for a proactive and detail-oriented Team Personal Assistant to support senior managers and equity partners across the business. This is a varied, fast-paced role that combines high-level PA and administrative support with front-of-house, compliance, and office management responsibilities. You’ll work closely with a team of experienced PAs, supporting the wider business across Asset Management Key Responsibilities Diary & Travel Coordination • Manage complex diaries and coordinate meetings, conference calls, and travel arrangements., • Provide full administrative support to senior stakeholders and equity partners. Meeting & Event Support • Cover the Office & Living Team PA role on Fridays., • Format and circulate the fortnightly team meeting presentation., • Organise internal and external meetings, agendas, catering, and socials. Correspondence & Documentation • Draft and format emails, reports, and presentations., • Assist in researching living property transactions (e.g., Rightmove data)., • Maintain accurate filing systems and ensure documents are professionally presented. Office Administration • Manage meeting rooms, greet guests, and provide refreshments., • Handle incoming and outgoing post, couriers, subscriptions, and office supplies., • Process expenses and raise invoice paperwork as required., • Take ownership of around five key office subscriptions. Compliance Support • Help maintain accurate records to meet regulatory requirements. Facilities Support • Liaise with contractors and suppliers to maintain a high standard office environment., • Oversee building access, lighting, cleanliness, and day-to-day workplace standards. Health & Safety • Support fire safety and first aid compliance including inductions, logs, and maintenance checks. Projects & Ad Hoc Support • Lead or assist on small projects, workplace initiatives, and internal communications., • Update the company website’s media wall and assist with marketing materials. What We’re Looking For Essential: • Proven experience in a PA, Team Assistant, or business support role., • Excellent organisational skills and ability to manage multiple priorities., • High attention to detail and accuracy in all tasks., • Confident communicator with a proactive, flexible, and positive attitude., • Strong Microsoft Office skills, particularly PowerPoint., • Comfortable working in a busy, team-oriented environment. Desirable: • Experience within property, real estate, or professional services., • Knowledge of facilities, compliance, or front-of-house operations. The Person • Professional, approachable, and a genuine team player., • Enjoys a varied role and can switch between tasks with ease., • Calm under pressure, with a sense of humour and a “can-do” attitude.

Personal Assistant Ruislip - Office based 5 days Salary up to £55000 dependent on experience About the role My client is seeking a highly organised and proactive Personal Assistant to provide comprehensive support to senior leadership within a successful privately owned business. This is a varied and fast-paced role that requires excellent organisational skills, discretion, and the ability to manage a broad range of administrative, operational, and personal support responsibilities. The successful candidate will play a key role in ensuring the smooth running of day-to-day activities, acting as a trusted point of contact and supporting multiple projects across the organisation. Key Responsibilities Organisation & Time Management • Manage complex diaries, appointments, and schedules., • Coordinate and prioritise multiple tasks and deadlines., • Track key dates, meetings, actions, and deliverables., • Anticipate requirements and proactively resolve issues. Business & Operational Support • Prepare meeting agendas, minutes, and action trackers., • Conduct research and compile information to support decision-making., • Assist with project coordination and administrative tasks across various business functions., • Liaise with external stakeholders, suppliers, consultants, and professional advisers. Administrative Support • Organise travel arrangements, accommodation, and transport., • Prepare and maintain documents, reports, presentations, and filing systems., • Manage incoming correspondence, calls, and emails professionally., • Support the efficient operation of office facilities and administrative processes. Personal Assistance • Provide support with personal administration and appointments., • Assist with the management and reconciliation of expenses, invoices, and related documentation., • Undertake ad hoc tasks and errands as required., • Handle sensitive information with the utmost confidentiality. Communication & Relationship Management • Act as a key point of contact on behalf of senior leadership., • Build and maintain strong relationships with internal and external stakeholders., • Communicate effectively and professionally at all levels. About You You will be a highly organised and adaptable professional who thrives in a busy environment and enjoys managing a varied workload. Skills & Experience • Previous experience as a Personal Assistant, Executive Assistant, or in a similar administrative role., • Exceptional organisational skills and attention to detail., • Strong verbal and written communication skills., • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook., • Ability to manage confidential and sensitive information with discretion., • Flexible, proactive, and capable of working independently., • Degree educated is advantageous but not essential. What’s on Offer? • A diverse and rewarding role supporting senior leadership., • Exposure to a broad range of business activities and projects., • A professional and collaborative working environment., • Opportunities to develop your skills and make a meaningful contribution to the organisation. If you are a motivated, resourceful, and dependable individual looking for a varied Personal Assistant role, we would be delighted to hear from you.

Reception & Hospitality Assistant £28000 - £30000 Per Annum London Permanent Overview Are you a recent school or university leaver with experience in hospitality, hotels, restaurants or reception, ready to step into your first corporate role? Do you thrive in fast-paced, high-end environments where no two moments are the same? This is a rare opportunity to join a prestigious investment firm in the heart of Pall Mall, offering stunning, modern offices, a highly social culture, and a genuine commitment to charitable initiatives. The Opportunity This is a dynamic, dual-function role blending front-of-house reception with hands-on hospitality support. You’ll be the face of the business while also ensuring the office runs seamlessly behind the scenes. Perfect for someone who enjoys variety, takes pride in presentation, and is happy to roll up their sleeves. Key Responsibilities • Deliver a warm, polished, five-star welcome to clients, guests, and Ultra High Net Worth Individuals, • Manage the front desk with professionalism, efficiency, and confidence, • Coordinate meeting room bookings and ensure spaces are impeccably presented at all times, • Prepare and set up refreshment stations, working lunches, and buffet-style catering, • Assist with external catering deliveries and high-end client events, • Maintain and run a pristine kitchenette – restocking, organising, and ensuring high standards throughout the day, • Handle incoming calls, couriers, and general office coordination, • Support the wider team with ad hoc administrative and hospitality tasks About You • Background in hospitality, hotels, restaurants, or a customer-facing role, • Energetic, proactive, and happy to take ownership of both front and back-of-house duties, • Impeccable presentation and communication skills, • A “no task too small” mindset – equally comfortable greeting VIPs or unloading the dishwasher, • Keen to build a long-term career within a corporate environment The Culture You’ll be joining a collaborative, high-performing team where hard work is recognised and rewarded. The environment is focused and ambitious during the day, but genuinely social, inclusive, and engaging outside of core hours. With a strong charitable ethos and regular team initiatives, this is a place where culture truly matters. If you’re looking to transition your hospitality experience into a corporate setting where you can grow, learn, and be part of something exciting, this could be the perfect first step in your career.

French Speaking Contact Centre Advisor Salary: £28,957 per annum + monthly financial incentives including lunch card worth £2,772 per annum and an impressive range of premium benefits Hours: Shifts operate between 07:00 and 22:00, Monday to Sunday. Prime Central London location Luxury Hospitality Brand | High-End Clientele Are you a fluent French speaker with a passion for delivering exceptional service? Join a world-renowned luxury hospitality business, trusted by high‑net‑worth individuals across the globe, as a French Speaking Contact Centre Advisor within their corporate contact centre team. This is your chance to represent a prestigious brand known for excellence, personal service, and unforgettable guest experiences. Why You’ll Love This Role As a French Speaking Contact Centre Advisor, you’ll be part of a high-performing team dedicated to supporting clients with bookings and bespoke enquiries. Working in a professional, fast-paced contact centre environment, you’ll be the first point of contact for VIP clients seeking a seamless, luxury hospitality experiences. What You’ll Be Doing Every day brings something new. In this role, you will: • Handle incoming telephone and email enquiries from clients, • Process bookings accurately while delivering exceptional service tailored to client needs, • Provide expert knowledge and guidance to clients, • Liaise with internal departments to manage special requests and ensure a flawless client journey, • Work in a fast-paced, dynamic contact centre environment where multitasking and prioritisation are key, • Embody the brand’s core values Who we’re looking for • A native French speaker or fluent in French, both written and verbal, • You must also be fluent in written and verbal English, • Have the ability to deliver exceptional service with warmth, charm, and professionalism, • Can thrive in a high-performance contact centre environment, • Are adaptable, organised, and passionate about providing luxury client experiences, • Ideally you should be used to working for a luxury brand with high net worth individuals Apply today and become part of something exceptional. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

Corporate Receptionist (Evening Shift) | 12:00 pm – 8:00 pm A market-leading US law firm is seeking an experienced Corporate Receptionist to join its London office on a permanent basis. This is an exciting opportunity to become part of a prestigious, fast-paced environment where exceptional client service is at the heart of everything they do .As the first point of contact for clients, visitors and colleagues, you will play a key role in delivering a seamless front-of-house experience while supporting the day-to-day operations of the office Key Responsibilities: • Providing a warm, professional welcome to all clients, visitors and staff, • Managing incoming telephone calls and directing enquiries efficiently, • Coordinating meeting rooms, ensuring they are prepared to the highest standard, • Arranging and overseeing catering for meetings and events as required To be successful in this role, you will have: • Previous experience as a Corporate Receptionist within a law firm or professional services environment, • Outstanding customer service and interpersonal skills, • A polished, professional and confident manner, • .Excellent organisational skills with the ability to multitask and prioritise effectively, • Strong attention to detail and the ability to remain calm under pressure, • A proactive, flexible approach and a genuine passion for delivering an exceptional client experience This is a fantastic opportunity to join a highly respected international law firm that offers a collaborative culture and the chance to work in a professional, client-focused environment. Due to the high volume of applications, we are unable to respond to every applicant individually. If you have not heard from us within 72 hours of submitting your application, please assume you have not been shortlisted on this occasion. We sincerely thank you for your interest and encourage you to apply for future opportunities.

Receptionist – Hedge Fund Monday - Friday onsite About the Hedge Fund Salary £45k + Benefits A leading hedge fund based in London is seeking a bright, professional and highly organised individual to join its business administration team. This is an excellent opportunity to join a dynamic and fast-paced environment, acting as the face of the firm and providing exceptional front-of-house and administrative support. Key Responsibilities • Manage the reception area and provide a professional welcome to visitors, clients and employees., • Handle incoming telephone calls and direct enquiries efficiently and appropriately., • Coordinate meeting room bookings and ensure rooms are prepared with all required resources., • Provide administrative support, including data entry, document management and general office administration., • Assist with the organisation of internal and external events, liaising with suppliers and stakeholders as required., • Support day-to-day office operations, including ordering office supplies and coordinating with facilities providers., • Assist with a range of ad hoc projects and business support activities as required. Candidate Profile • Graduate calibre, demonstrated through education, professional experience or equivalent achievements., • A minimum of 12 months' experience in a receptionist, front-of-house, administrative or similar client-facing role., • Excellent verbal and written communication skills with a polished and professional approach., • Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment., • Proficient in Microsoft Office applications and comfortable learning new systems and technologies., • Professional, discreet and confident when interacting with senior stakeholders, clients and visitors., • Proactive, adaptable and committed to delivering a first-class service.

Client Services Administrator Location: London Salary: Competitive Hours: Monday to Friday, alternating weekly shifts of 9:00am – 5:00pm and 9:30am – 5:30pm Start Date: ASAP About the Role Owen Reed is looking to recruit a Client Services Administrator for a top law firm in London. This is an exciting opportunity for a customer-focused professional to become the first point of contact for clients and visitors, playing a key role in delivering an exceptional client experience. You'll be responsible for handling a high volume of enquiries, ensuring every interaction reflects the firm's commitment to professionalism and outstanding service. In addition to managing incoming enquiries, you'll provide occasional front-of-house support, making this a varied and rewarding role within a collaborative legal environment. Key Responsibilities As a Client Services Administrator, you will: • Manage all incoming external telephone enquiries in a professional and courteous manner., • Act as the first point of contact, directing calls and enquiries to the appropriate teams., • Take accurate messages and ensure they are passed on promptly., • Maintain accurate and confidential client information throughout the enquiry process., • Arrange meetings and follow-up appointments where required., • Monitor and manage the firm's shared inbox, responding to or forwarding enquiries appropriately., • Deliver an exceptional level of client service across all communications., • Represent the firm professionally when interacting with clients, visitors and external contacts. Front-of-House Support When required, you will also: • Welcome clients and visitors, ensuring they receive a professional and friendly experience., • Prepare meeting rooms and maintain a tidy, professional reception area., • Assist with photocopying, scanning and document management., • Arrange travel, couriers and other administrative requests., • Process incoming and outgoing post, including scanning, distributing and franking mail., • Deliver local letters and parcels when required., • Coordinate desk bookings for visiting colleagues., • Support the smooth day-to-day running of the office. About You The successful candidate will have: • Previous experience in a client-facing, reception, customer service or administrative role., • Excellent communication skills with a professional and confident telephone manner., • Outstanding client care skills and a passion for delivering exceptional service., • Strong organisational skills with the ability to prioritise a busy workload., • Excellent attention to detail and accuracy., • The ability to remain calm and professional in a fast-paced environment., • A proactive, flexible and positive approach to work., • Strong diary management and administrative skills., • The ability to work independently while contributing effectively as part of a team., • Experience handling confidential information with discretion., • Strong IT skills, including Microsoft Office and the ability to quickly learn new systems., • Previous experience within a law firm or professional services environment would be advantageous but is not essential.

Legal Secretary Location: London Salary: Competitive Hours: Monday to Friday, 10:00am – 6:00pm (9:30am – 5:30pm on Fridays) Occasional flexibility to cover 9:00am – 5:00pm or 9:30am – 5:30pm when required. Start Date: ASAP About the Role Owen Reed is looking to recruit an experienced Legal Secretary for a top London law firm. This is an exciting opportunity to join a highly regarded Employment team, providing first-class secretarial and administrative support to fee earners in a fast-paced and collaborative environment. This role is ideal for a proactive and organised Legal Secretary who enjoys building strong working relationships, managing multiple priorities and delivering exceptional support to both colleagues and clients. Key Responsibilities As a Legal Secretary, you will: • Provide comprehensive secretarial support to up to six fee earners, primarily within the Employment team., • Prepare and amend correspondence, legal documents, emails and attendance notes through audio and copy typing., • Support monthly billing processes, including producing billing guides, transferring time and preparing invoices., • Raise manual e-bills and Money on Account requests., • Assist fee earners and the finance team with credit control where required., • Open new client matters, prepare engagement documentation and complete AML procedures., • Prepare legal documentation including ET1 and ET3 forms, visa applications and other employment-related documents., • Maintain accurate electronic filing systems and ensure client files remain organised throughout each matter., • Coordinate busy diaries, arrange meetings and prepare Settlement Agreement appointments., • Liaise professionally with clients, HR contacts, courts and other third parties., • Prepare tribunal bundles and lodge documents with the relevant courts when required., • Handle incoming telephone calls and provide reception support during busy periods., • Arrange couriers, taxis, refreshments and other administrative requirements., • Provide general administrative support to ensure the smooth running of the team. About You To be successful in this role, you will have: • A minimum of one year's experience as a Legal Secretary or in a similar legal support position., • Previous experience supporting fee earners within a law firm., • Excellent organisational and diary management skills with the ability to prioritise competing deadlines., • Exceptional attention to detail and accuracy., • Strong communication and interpersonal skills with a professional and client-focused approach., • The ability to work independently while contributing positively to a team environment., • Experience handling confidential information with discretion., • A proactive, flexible and positive attitude with a willingness to learn and develop., • Strong Microsoft Office skills and confidence using legal case management systems., • Experience with billing, e-billing, tribunal documentation or employment law would be advantageous but is not essential.

We’re Big Bus Tours, the world’s largest independent operator of open-top sightseeing tours. Since starting our journey in 1991 with just three buses, we’ve grown into a global fleet of over 400 vehicles, welcoming more than 5 million passengers every year across Europe, North America, the Middle East, and Asia Pacific. Our hop-on, hop-off tours inspire the spirit of adventure and offer a flexible, first-class way to discover the world’s most iconic cities, turning tourists into explorers and leaving every passenger with a story to tell. Building on this success, we’ve expanded our portfolio to include Big Duck Tours, the world’s newest and most exciting amphibious sightseeing experience. Operating innovative 100% electric “Ducks,” Big Duck Tours delivers unforgettable journeys by both land and water, combining entertainment, discovery, and a strong commitment to sustainability. Following a proven launch in Singapore, the brand is set to expand into major global destinations, starting with London in 2026. As we continue to grow within our existing cities and expand into new locations worldwide, our ambition remains the same: to be the number one thing to do in every world-famous city. Our Central Support Office, located in Victoria, London, is a driving force behind our business. With a team of specialists, they provide tailored support to our cities worldwide. If you want to get onboard check out the vacancy below. • Vacancy: Accounts Payable/Accounts Receivable Specialist, • Hours: 37.5 per week, • Working type: Hybrid, 2 days in the office, subject to change, • Salary : £33,000 - 35,000, • Location: Victoria, London Overall Purpose We require an enthusiastic and highly motivated individual to join the Group Finance team as an Accounts Payable/Accounts Receivables Specialist within our Head Office department. The Accounts Payable element is to ensure all invoices received are appropriately processed, recorded, authorized, and raised for payment in a timely manner. The Accounts Receivable element ensures all debtor invoices are issued correctly, accounts maintained, queries resolved, and balances paid before becoming overdue. Overview of Duties & Responsibilities Accounts Payable (AP): • Review and verify incoming invoices for accuracy, completeness, and appropriate approval., • Enter invoices into the accounting system and ensure proper coding and classification., • Prepare and process payments to vendors, ensuring timely and accurate disbursement., • Maintain vendor records, including contact information, payment terms, and relevant documentation., • Manage purchase orders, ensuring alignment with invoices, and build strong relationships with key stakeholders to resolve any purchase order issues in a timely manner., • Reconcile vendor statements and resolve any discrepancies or issues., • Collaborate with internal departments to resolve invoice-related inquiries and discrepancies., • Assist in month-end closing activities, including accruals and expense analysis., • Support the Finance Manager with ad-hoc reporting and analysis as needed., • Assist in month-end closing activities, including revenue recognition and reporting. Accounts Receivable (AR): • Work with global trade partners to ensure timely collection and manage new customer set up process, • Reconcile all Global trade and PBP partners monthly, • Assist in preparing and distributing customer invoices, ensuring accuracy and completeness., • Monitor customer accounts to ensure timely and accurate payment collections., • Follow up on past-due accounts through phone calls, emails, and written communication., • Resolve customer billing discrepancies and address inquiries in a timely manner., • Maintain accurate and up-to-date customer records, including contact information, payment terms, and communication history., • Prepare and analyse aging reports and provide recommendations for collections efforts., • Collaborate with the AR team to reconcile customer accounts and resolve any outstanding issues. General Responsibilities • Maintain a comprehensive understanding of company policies and procedures related to AP and AR functions., • Stay updated on industry trends and best practices to suggest process improvements and optimize efficiency., • Assist with general accounting tasks and ad-hoc projects as the Finance Manager assigns., • Adhere to financial controls and maintain the confidentiality of financial information., • Foster positive relationships with internal stakeholders, vendors, and customers., • Collaborate with cross-functional teams to improve overall financial operations and customer experience. Qualifications & Experience • Previous experience in an accounts receivable and payable environment is essential. Skills & Knowledge • Understanding of the accounts receivable and payable processes, • Good understanding of the travel/tourism industry is preferred but not essential, • Previous experience using SAP ByD or similar, • Proficient in the use of Microsoft Word and Excel, • Excellent communication skills, • Time management, • Proven ability to manage multiple work streams at the same time while paying strict attention to detail Competencies • Communication – The ability to express ideas or facts in a clear and persuasive manner., • Analytical – Able to identify issues, analyse data, and propose effective solutions., • Resilience: Maintains performance under pressure and in challenging situations., • Discrete - Able to manage data confidentially What we offer We are proud to offer all our colleagues a competitive benefits package, which includes: • 25 Days Holiday + Bank Holidays, Increasing to 30 with L.O.S, • Employee Assistance Programme, • Performance Bonus Scheme, • BUPA Cash Plan, • Enhanced Maternity & Paternity Pay, • Aviva DigiCare+ (Remote GP & 2 Medical Opinion), • Death in Service, • Cycle to Work, • Complimentary Big Bus Tickets, • Merlin Attractions Discounts, • 5% Employer Pension Contribution, • Sick Pay Scheme, • Employee Referral Scheme Next Steps To apply for this role please click ‘Apply’, there is no lengthy application form and cover letters are optional. Once submitted, your application will be reviewed by the hiring manager(s). Due to the volume of applicants our vacancies regularly receive, please allow 2 weeks from the closing date to hear back regarding your application although our team will endeavour to contact every applicant as soon as practicable.

How to Apply Please share your CV to: jobs@studiobluegreen.org Position: Executive Assistant (EA) to the CEO (with Office Manager responsibilities) Location: London, UK Type: Permanent, Full Time - On-site Tuesday, Wednesday, Thursday. About Us: Studio BlueGreen is nature's entertainment studio. We make nature entertaining so people notice it. We create social-first entertainment formats rooted in music, comedy, film, TV and fashion, with a long-term ambition to extend into traditional entertainment platforms. We're a not-for-profit with big ambitions and a growing team, entering our next chapter. Role Overview: This role is a combination of EA and Office Manager responsibilities. Primarily providing EA support to the CEO and Founder, the EA will need to be a problem-solver with resilience to match. Confident, resourceful, and a strong communicator, you will handle a variety of tasks with efficiency and finesse. From managing schedules and emails, you will also be responsible for the day-to-day management of the office, including property-related needs. The EA will be at the heart of the action, helping a growing team succeed. This is a role for someone with energy, fun and a positive outlook – Someone bright with initiative and excellent coordination experience. The successful candidate will enjoy working with others in a small, fast-paced start-up environment. Key Responsibilities: EA to CEO ● Act as the first point of contact for the CEO, managing phone calls and correspondence, assessing incoming emails and messages, responding directly where appropriate, and ensuring all replies are thoughtful and timely. ● Draft professional correspondence on the CEO's behalf, and maintain efficient communication flow while building strong relationships internally and externally. ● Manage an exceptionally busy calendar spanning business and personal commitments, anticipating conflicts and prioritising effectively. ● Organise and maintain filing systems (digital and physical) so information is easy to locate and retrieve. ● Ensure communication flows efficiently while maintaining excellent relationships internally and externally. ● Coordinate travel arrangements for the CEO and staff, including itineraries, bookings, and logistics. ● Support the planning and execution of company events. Office Manager ● Work closely with and support the Director of Finance and Operations. ● Undertake activities to support the smooth running of the office, including visitor reception; meeting support (including room bookings and catering arrangements); central diary coordination; and supplier liaison. ● Coordinate building-related needs and maintenance. ● Assist in staff recruitment, coordinate employee onboarding, and keep personnel records updated. ● Be the liaison between the external IT support and staff Essential Skills and Experience: ● Significant experience operating as executive assistant to a Founder, CEO or Senior Executive, ideally in a media environment. ● Exceptional organisation and prioritisation skills, with strong diary and inbox management. ● Skilled in composing letters, drafting proposals, and preparing presentations, Detail-orientated. ● The ability to communicate at all levels, Self-motivated and confident in making decisions autonomously. ● Enthusiasm, initiative and a pragmatic approach to problem solving. ● Discretion and confidentiality are essential. Pay and Benefits ● £Competitive ● 28 days annual leave + UK Bank Holidays ● Private medical scheme (inc. dental and optical cover) ● Employer pension contributions at 15%. ● Hybrid working (3 days in onsite Tuesday,Wednesday,Thursday) ● Bicycle scheme ● Season ticket loan scheme ● Regular team socials and events Reports to: Director of Finance and Operations

🚀 Role | Administrative Assistant 🎯 Area | Operations & Client Support 📍 Based | London | Office-based 🌍 Sector | Financial Services 💷 Salary | Up to £30,000 👋 We’re working with a well-established organisation within the professional services sector that is looking to appoint an Administrative Assistant to support their operations and client services team. This is a varied role offering exposure across administration, client liaison, and operational support within a professional, fast-paced environment. 💥 As an Administrative Assistant, you will: • Act as a first point of contact for client enquiries via phone and email, • Resolve queries efficiently and escalate complex matters where required, • Produce accurate reports and spreadsheets for management, • Maintain and update internal systems and databases, • Set up and manage new cases on the case management system, • Support payment queries and account administration, • Handle incoming/outgoing post, scanning and document management, • Conduct welcome calls and support client onboarding, • Assist with email and telephone campaigns, • Support wider operational and ad-hoc administrative tasks 💥 What we’re looking for: • Previous administrative experience in a busy office environment, • Strong customer service skills, • Excellent written and verbal communication, • High attention to detail and accuracy, • Strong Microsoft Office skills (Word, Excel, Outlook), • Ability to prioritise workload and meet deadlines, • A proactive, positive and professional approach

Role Purpose To provide high-quality administrative and case management support to the Education Law team, assisting solicitors and paralegals in the delivery of legal services to both privately funded and legally aided clients. The role will involve a combination of chargeable and non-chargeable activities, supporting the efficient progression of education law matters including SEND Tribunal appeals, judicial review matters, school admissions and exclusions, disability discrimination claims and related education disputes. The post holder will play a key role in ensuring compliance with Legal Aid Agency requirements, maintaining accurate case records, enhancing client experience and maximising fee earner capacity. Key Responsibilities Chargeable Support Activities Where appropriate and in accordance with the firm's policies, undertake administrative tasks which may be recorded as chargeable time, including: • Preparing court, tribunal and application bundles., • Drafting standard correspondence from templates., • Preparing and formatting legal documents and witness statements., • Collating evidence and supporting documentation for SEND Tribunal appeals., • Reviewing incoming documentation and filing within case management systems., • Obtaining and organising educational, medical and expert reports., • Assisting with disclosure exercises and document management., • Preparing chronologies, schedules and case summaries., • Liaising with clients, schools, local authorities, experts and third-party agencies to obtain information and documentation., • Monitoring key deadlines and assisting with case progression activities., • Uploading and managing documents on tribunal and court portals., • Supporting legal aid file preparation and evidence gathering. Non-Chargeable Administrative Support • Opening new matters and completing client onboarding processes., • Conducting conflict checks and file setup procedures., • Managing incoming calls, emails and correspondence., • Maintaining electronic and physical filing systems., • Scheduling appointments, meetings and hearings., • Diary management for solicitors and caseworkers., • Processing incoming post and document scanning., • Maintaining accurate records on the firm's case management system., • Preparing client care documentation and engagement letters., • Assisting with departmental reporting and management information., • Supporting team meetings and administrative projects., • Ordering office supplies and coordinating departmental administration where required. Legal Aid Administration • Assisting with legal aid applications and amendments., • Obtaining and reviewing supporting financial eligibility information., • Ensuring documentation is uploaded and stored correctly., • Assisting with legal aid billing preparation., • Monitoring file compliance requirements., • Supporting file reviews and audit preparation., • Maintaining records required by the Legal Aid Agency., • Assisting fee earners in meeting legal aid contract obligations and deadlines. Financial and Billing Support • Recording time accurately where required., • Preparing files for billing., • Supporting private client invoicing processes., • Raising disbursement requests and monitoring payments., • Assisting with matter budgeting and cost tracking., • Chasing outstanding documentation required for billing and case progression. Client Service • Providing professional, empathetic and efficient support to families, young people and other stakeholders., • Managing client communications and updates., • Supporting vulnerable clients with sensitivity and professionalism., • Maintaining confidentiality at all times. Person Specification Essential • Previous administrative experience within a legal, professional services or regulated environment., • Excellent organisational and time management skills., • Strong attention to detail and accuracy., • Effective written and verbal communication skills., • Ability to manage competing priorities and deadlines., • Proficiency in Microsoft Office applications., • Experience of working with case management systems., • Professional and client-focused approach., • Ability to handle confidential information appropriately. Desirable • Previous experience within a law firm., • Experience of Legal Aid administration., • Experience in Education Law, Public Law, Family Law or another publicly funded legal practice area., • Knowledge of SEND Tribunal procedures., • Understanding of Legal Aid Agency processes and compliance requirements., • Experience preparing court or tribunal bundles. Personal Attributes • Empathetic and approachable., • Proactive and self-motivated., • Strong team player., • Flexible and adaptable., • Positive and solution-focused attitude., • Committed to excellent client care., • Able to work effectively with vulnerable clients and families facing challenging circumstances. Career Development This role offers the opportunity to develop specialist knowledge within education law and may provide progression pathways into senior administration, paralegal, caseworker or trainee legal roles, subject to business needs and individual performance. Commitment to equality, diversity, and inclusion Simpson Millar is committed to the principles of equality, diversity, and inclusion. We value the diversity of our colleagues, clients and external parties. We endeavour to create an environment where everyone feels included and valued for their unique characteristics, skills and abilities and supported in their needs and responsibilities. We welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. Please let us know if you would like to discuss any reasonable adjustments at any stage of the application or recruitment process. There is an option to detail this on your application form, however, please just get in touch should you wish to discuss this prior to formally submitting an application. Please note all conversations or disclosures are treated in the strictest confidence.

Office Administrator – Join Our Dynamic Boutique Law Firm Role Type: Full Time, Permanent Location: London, EC2A 2AB Start Date: ASAP Salary: £27,000 per annum About Us: We are Buckworths, the only law firm in the UK working exclusively with startups and high growth businesses. Based in the vibrant heart of Shoreditch, we work with some of the most innovative and exciting startup businesses in the UK. Founded in 2011, we’ve built a reputation for providing expert legal services with a unique understanding of the entrepreneurial landscape. Our team is small, diverse, and driven by a shared passion for helping startups succeed. Why Join Us? If you’re looking for a role where you can make a real impact, grow your skills, and be part of a close-knit team, this could be the perfect opportunity for you. We offer a supportive and relaxed work environment with plenty of opportunities for personal and professional development. What Does the Role Entail? As our Office Administrator, you’ll be the backbone of our operations, ensuring that our office runs smoothly and efficiently. You’ll work closely with our COO and the wider team, taking on a variety of tasks that will keep your day interesting and dynamic. Your typical day will include: Client Interaction: • Communicate directly with clients about relevant matters, maintain regular updates, and ensure all necessary paperwork is completed for client onboarding., • Keep the legal team informed of any urgent issues, and schedule meetings as needed. Front Office Management: • Greet clients, visitors, and vendors, ensuring they are attended to promptly and professionally., • Handle incoming calls, emails, and mail, directing them to the appropriate personnel and managing them independently., • Use DocuSign to manage client documentation and signatures efficiently. Scheduling and Calendar Management: • Coordinate meetings, appointments, and conference calls for our legal and management teams., • Manage the firm’s master calendar, ensuring all deadlines, court dates, and client meetings are accurately tracked. Office Operations: • Maintain office supplies and equipment, arranging repairs and orders as needed., • Oversee the maintenance of a clean, organised, and professional office environment. Document Management: • Organise, file, and retrieve legal documents, both physical and electronic., • Draft covering letters, prepare, proofread, and format legal documents, correspondence, and reports., • Ensure compliance with legal record-keeping and confidentiality standards. Human Resources Support: • Assist with the onboarding process for new hires, including setting up workstations and coordinating training., • Maintain personnel records and assist with HR-related inquiries. Technology Coordination: • Assist with IT support to resolve technical issues and ensure all software is up-to-date., • Support the implementation of new technology solutions and improvements. Event Coordination: • Plan and coordinate internal events and training sessions., • Assist with planning and executing external events, including logistics for seminars, workshops, and webinars. We’re looking for someone who is proactive, organised, and thrives in a fast-paced environment. While experience in a similar role is a bonus, we value attitude and willingness to learn above all. If you’re enthusiastic, have a strong work ethic, and are eager to contribute to a growing firm, we want to hear from you. Key Qualities We Value: • A “get up and go” attitude – always striving to do your best., • Excellent communication skills and a friendly, professional demeanor., • Ability to multitask and prioritise effectively in a dynamic work environment., • Basic office experience is important, but we provide training to ensure you’re confident in your role. Career Progression: At Buckworths, we’re committed to your growth. There are numerous paths for career development, and we’ll work with you to help you achieve your career objectives. Whether you’re looking to advance within the firm or develop new skills, we’re here to support you. Perks & Benefits: • Birthday: Celebrate your birthday with a paid day off to enjoy as you please., • Health: Premium private health insurance., • Fitness: Stay active at top-notch gyms like Virgin Active, Nuffield Health, David Lloyd and the Gym Group, all at an exclusive 50% discount., • Perks: Enjoy savings and rewards through our exclusive discounts and rewards scheme, designed to enhance your lifestyle., • Professional: Career growth with our comprehensive professional development program, empowering you to reach new heights., • Fuel: Enjoy an array of free snacks and beverages at our well-stocked office bar to keep you energised and refreshed throughout the day., • Golden Years: Secure your future with our attractive pension scheme., • Pedal Power: Take advantage of our “Cycle to Work” scheme, making it easier and more affordable to acquire your dream bike., • Hours: Achieve work-life balance with working hours from 9:30am to 6:00pm, Monday to Friday., • Holiday: Enjoy a generous holiday package of 20 days plus bank holidays., • Prime Location: Join us at our vibrant London office, conveniently located at 2nd Floor, 1-3 Worship Street, London, EC2A 2AB, in the heart of the city’s action. How to Apply: If you’re ready to take the next step in your career and join a firm where your contributions will be valued, apply today! We are an equal opportunity employer and welcome applications from all backgrounds. Your journey with Buckworths starts here. We look forward to meeting you!

JOIN THE NATIONAL HEART CLINIC The National Heart Clinic is an independent cardiology clinic providing consultant led care at Harley Street and Richmond. We support patients with timely cardiovascular assessment and a professional, patient centered experience delivered by an experienced clinical team. THE OPPORTUNITY We are seeking a proactive, organized, and compassionate Receptionist and Office Coordinator to support our cardiac physiologists, consultants, and other clinical teams. This role combines traditional reception duties with office coordinator and administrative responsibilities, making it ideal for someone who is highly organized, adaptable and customer focused. As the Receptionist and Office Coordinator, you will be the first point of contact for patients, visitors and healthcare professionals. You will be managing the reception, oversee appointment coordination, support clinicians and ensure the clinic operates efficiently on a daily basis. ROLE DETAILS • Location: Richmond, London, • Salary: £32,000 to £36,000 per annum, depending on experience, • Hours: 37.5 hours per week, full time or part time, • Working pattern: Monday to Friday, with flexibility for Saturdays as the service develops, • Contract: Permanent WHAT YOU WILL BE DOING Reception and Patient Experience • Welcome patients and visitors in a professional and friendly manner, • Answer incoming telephone calls promptly and respond to email enquiries, • Manage patient bookings, appointment changes and cancellations, • Coordinate the daily appointment schedule to ensure clinics run efficiently, • Assist patients with general enquiries before, during and after their appointments, • Ensure all patients receive a first class customer experience Administration • Register new patients and maintain accurate patient records, • Support clinicians with administrative tasks as required, • Prepare clinic paperwork and ensure documentation is complete, • Process payments and issue receipts where required, • Liaise with laboratories, suppliers and external healthcare providers Office and Clinic Management • Monitor and maintain clinic stock, consumables and stationery, • Order supplies and ensure adequate stock levels are maintained, • Ensure consultation rooms and reception areas remain organised and presentable, • Coordinate deliveries and manage incoming correspondence, • Report maintenance issues and arrange repairs where necessary, • Support the management team with day to day operational tasks ABOUT YOU Essential criteria • Previous experience as a receptionist, administrator or office coordinator, • Excellent customer service and communication skills, • Professional, friendly and confident telephone manner, • Strong organisational and time management skills, • Ability to multitask and prioritise effectively, • High level of accuracy and attention to detail, • Good IT skills including Microsoft Office (Word, Outlook and Excel), • Ability to work independently and as part of a team, • Reliable, proactive and flexible approach to work, • Professional appearance and excellent interpersonal skills Desirable criteria • Previous experience within a private healthcare, GP practice or hospital setting, • Experience using electronic patient record or appointment booking systems (e.g. Semble or similar), • Experience managing office supplies and stock control, • Knowledge of GDPR and patient confidentiality requirements, • Experience handling private patient enquiries, • First Aid awareness WHY JOIN US • Private medical insurance, • Health cash plan, • Generous annual leave entitlement, • A supportive and collaborative working environment, • Opportunities for professional development and career progression, • Exposure to experienced consultants and healthcare professionals, • The opportunity to contribute to an ambitious and developing cardiology service OUR VALUES At The National Heart Clinic, we are committed to exceptional patient care, professionalism, integrity, collaboration, continuous improvement, dignity, and respect. EQUALITY, DIVERSITY, AND INCLUSION The National Heart Clinic is committed to an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from suitably qualified candidates and make recruitment decisions on the basis of role requirements, skills, experience, and evidence. HOW TO APPLY Please submit your curriculum vitae with a brief covering statement explaining how your experience meets the role requirements. Applications should be sent to the contact below by the published closing date. Contact: Juan Xu, Head of Clinical Development and Training Email: juan.xu@thenationalheartclinic.co.uk Telephone: +44 7912 983219 Our locations: Harley Street: 69 Harley Street, London, W1G 8QW Richmond: 15 King Street, Richmond, TW9 1ND Reasonable adjustments: Please tell us when you apply if you require a reasonable adjustment during the recruitment process.

Company Description Strettons is a leading firm of property advisors based in London, offering expertise across commercial and residential property sectors. Through specialist agency, auction, asset management, valuation, and advisory teams, the firm serves a wide range of clients, including buyers, owners, occupiers, investors, developers, charities, and third-sector organizations. Strettons is particularly known for its strong presence in east and north London, while its agency, valuation, and advisory services extend across Greater London and the Home Counties. Its auction, property management, insolvency, and receivership services are trusted nationwide, providing clients with in-depth market knowledge and a clear advantage in property-related decisions. The company delivers comprehensive services such as sales and lettings, lease advisory, property and estate management, development consultancy, affordable housing, and property insurance. Role Description This part-time Receptionist/Administrator role Monday-Wednesday 9am-5.30pm, on-site position in London, EC2A. The role involves greeting visitors, managing incoming calls, and ensuring a professional and welcoming reception area. Day-to-day tasks include handling mail and deliveries, scheduling appointments managing meeting room bookings, and providing general administrative and clerical support to teams across the business. The Receptionist/Administrator will maintain accurate records, update basic documents and databases, and assist with filing, photocopying, and scanning. The role also involves coordinating with colleagues to support client meetings and helping ensure efficient front-of-house operations in a busy property advisory environment. Qualifications • Strong receptionist and front-of-house skills, including experience with Receptionist Duties and managing visitor flow., • Excellent Phone Etiquette and Communication skills for handling calls and interacting with clients and colleagues., • Solid Clerical Skills for tasks such as data entry, document handling, and basic office administration., • Proven Customer Service skills, with the ability to provide a professional, courteous, and helpful experience to all visitors and callers., • Good organizational and time-management abilities, with attention to detail and reliability in a busy office environment., • Comfort with using office software (e.g., email, calendars, word processing, Zoom);, • Previous experience in a receptionist, administrative, or front-of-house role, ideally within professional services or property-related industries., • Ability to work on-site in London and collaborate effectively with diverse teams and stakeholders.

Corporate Receptionist Contract: Government Location: London, Hours of work: 40 Contract Type: Permanent We are seeking a confident, personable and professional individual to join our team as a Corporate Receptionist in a dynamic corporate environment. As the first point of contact for visitors and staff, you will deliver exceptional customer service and maintain a welcoming front of house experience. Job Description We are seeking a confident, personable and professional individual to join our team as a Corporate Receptionist in a dynamic corporate environment. As the first point of contact for visitors and staff, you will deliver exceptional customer service and maintain a welcoming front of house experience. Key Responsibilities • Meeting and greeting visitors and employees in a friendly, professional manner., • Ensuring all visitors, contractors and staff members sign in/out and are issued correct passes in line with SOPs., • Communicating fire procedures and safety instructions to all visitors., • Maintaining high FOH standards and consistently delivering excellent service., • Handling incoming calls and emails., • Providing directions and building information to visitors., • Maintaining confidentiality and adhering to all company policies and procedures., • Reporting risks, near misses or incidents to the Line Manager., • Supporting team members and contributing to best practice sharing., • Participating in training, development, and performance reviews., • Maintaining visitor logs for security and evacuation purposes., • Remaining vigilant for suspicious activity and reporting concerns appropriately., • Assisting with meeting room bookings. Professional and Personal Competencies/Qualifications • Meeting and greeting visitors and employees in a friendly, professional manner., • Ensuring all visitors, contractors and staff members sign in/out and are issued correct passes in line with SOPs., • Communicating fire procedures and safety instructions to all visitors., • Maintaining high FOH standards and consistently delivering excellent service., • Handling incoming calls and emails., • Providing directions and building information to visitors., • Maintaining confidentiality and adhering to all company policies and procedures., • Reporting risks, near misses or incidents to the Line Manager., • Supporting team members and contributing to best practice sharing., • Participating in training, development, and performance reviews., • Maintaining visitor logs for security and evacuation purposes., • Remaining vigilant for suspicious activity and reporting concerns appropriately., • Assisting with meeting room bookings. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

JOB TYPE: Full-time START DATE: 1St September 2026 HOURS: total 40 hrs per week (1 Saturday morning per month). Afternoon/Evening shifts up to 9:00 pm. There may be a requirement for later finishing times in the future, subject to business needs. LOCATION: 11 Harley Street, London, W1G 9PF JOB BRIEF: The role is an integral part of the Administration Team at Isokinetic Medical Group – FIFA Medical Centre of Excellence. We are looking for a Patient Administrator to join our team and support the smooth running of our clinic. The role involves managing front desk operations, coordinating patient appointments and clinician diaries, assisting with patient communication, and ensuring that all administrative processes are completed accurately and efficiently. The successful candidate will be responsible for a variety of administrative tasks, including appointment scheduling, patient records, insurance and payment processes, document management, and general office organisation. This role requires someone who is organised, adaptable, and able to manage multiple tasks in a busy medical environment while maintaining a high level of attention to detail. As a key point of contact for our patients, the Patient Administrator should be professional, approachable, and compassionate, with excellent communication and interpersonal skills. A discreet and respectful approach is essential when dealing with confidential patient information. The ideal candidate will be reliable, proactive, and a strong team player, working closely with doctors, physiotherapists, and the wider administration team to ensure patients receive the highest standard of care and service from their first interaction with Isokinetic. MAIN DUTIES/RESPONSIBILITIES: · Support the opening and closing of the clinic, ensuring all areas are prepared and daily procedures are completed. · Welcome patients in a friendly and professional manner, complete check-in procedures, and collect any required personal, insurance, and administrative information. · Manage incoming emails, ensuring patient and internal queries are handled efficiently and directed to the relevant team members when needed. · Provide patients with registration forms, clinic information, policies, and any required documentation. · Process payments and assist with any billing or payment-related queries. · Provide patients with support and guidance throughout their journey, ensuring they feel welcomed and well informed. · Provide professional administrative support to doctors, physiotherapists, colleagues, visitors, and patients. · Answer telephone calls in a polite and professional manner, ensuring enquiries are managed effectively. · Handle all patient, clinician, and company information with the highest level of confidentiality and discretion. · Coordinate patient appointments and manage clinician diaries to ensure efficient scheduling. · Communicate effectively with different teams within the clinic, supporting a smooth patient journey. · Follow clinic procedures and protocols to ensure consistency and high standards of service. · Assist with patient admissions and treatment-related administration when required. · Maintain accurate records, update patient information, and complete administrative documentation and reports. REQUIREMENTS: · Innovative thinker with strong conceptual and problem-solving skills. · Strong organizational, administrative, and planning skills. · Ability to work under pressure and react effectively to emergency situations. · Ability to use discretion while working with sensitive information. · Passionate about healthcare excellence. · Ability to handle a fast-paced environment and prioritise tasks based on importance · Excellent communication and problem solving skills. BEHAVIOURS: · Customer service attitude · Professional attitude and appearance · Attention to Detail and Accuracy · Results Orientated · Teamwork · Strong work ethic · Availability · Proactivity · Ability to resolve problems · Good listener and collaborative · Good time management skills and organised in planning tasks • Salary preview: £27,200.00 gross per annum and career chances

Role: The Buyer's Admin supports the Buying team with the day-to-day administration of the buying process, ensuring products progress smoothly from development through to delivery. The role is responsible for maintaining accurate systems, managing purchase orders and samples, monitoring critical paths, and communicating effectively with suppliers and internal departments to ensure deadlines are met. Success in this role requires excellent organisation, accuracy, commercial awareness, and a passion for fashion. Key Responsibilities: • Buying Administration · Provide day-to-day administrative support to the Assistant Buyer and wider Buying team. · Raise purchase orders (POs) accurately and promptly. · Maintain PO trackers and all internal systems with accurate and up-to-date information. · Track purchase orders to ensure timely delivery and support stock flow. · Manage and update relevant buying documents and reports. • Critical Path Management · Maintain and monitor the Critical Path (CP) for all product areas. · Communicate regularly with suppliers to ensure key deadlines are achieved. · Identify and escalate potential delivery risks to the wider Buying team. · Participate in regular Critical Path calls to build strong supplier relationships. · Sample Management · Organise, prepare and track samples for: Live shopping events, press requests, E-commerce and marketing shoots. · Arrange couriers for incoming and outgoing samples. · Ensure samples are available when required and returned promptly. • Product Development Support · Own the approvals process, following up with the Assistant Buyer to ensure approvals are completed within deadlines. · Prepare fit lists ahead of fit sessions. · Maintain an organised fit room. · Assist with product sign-offs and picture packs. · Trading & Commercial Support · Support Monday trade meetings by preparing reports on best and worst-performing products. · Assist in trade preparation and performance analysis. · Carry out online comparative shopping and competitor research to maintain awareness of market trends. · Prepare documents and picture packs for monthly assortment reviews and product sign-offs. • Communication & Collaboration · Work closely with Design, Marketing, E-commerce and Customer Services to ensure clear and accurate communication. · Build positive working relationships with suppliers and internal stakeholders. · Share updates regarding delivery timelines, risks and approvals. · General Administration · Open and distribute incoming post daily. · Complete additional administrative and ad hoc tasks as required. Knowledge, Skills & Experience: Essential Skills · Excellent organisational and time management skills. · Strong administrative ability with exceptional attention to detail. · Ability to prioritise multiple tasks in a fast-paced environment. · Excellent written and verbal communication skills. · Strong interpersonal skills with the ability to build relationships internally and externally. · Ability to work independently and use initiative. · Strong team player who collaborates effectively across departments. · Commercial awareness and interest in fashion retail. · Good PC skills, including Microsoft Excel. · Passion for clothing and fashion. Personal Attributes · Highly organised and proactive. · Accurate and methodical in approach. · Reliable with excellent timekeeping. · Flexible and willing to support the wider team. · Positive attitude with a willingness to learn. · Comfortable working under pressure and meeting deadlines. · Enthusiastic about fashion trends, products and the customer.

Executive Assistant to the Founders Location: London Employment type: Full-time, permanent - 5 days per week in the office. Salary: £40K-£55K Basic The Opportunity My Client is a prestigious, privately owned art gallery based in the heart of London. With an established international reputation and a discerning global clientele, the gallery presents exceptional works of art and objects of historical significance. My Client is seeking an exceptionally organised, discreet and proactive Executive Assistant to provide comprehensive support to the gallery’s Founders while assisting with the smooth day-to-day running of the gallery. This is a varied and trusted position combining high-level executive assistance, diary and travel management, gallery administration and general office coordination. The successful candidate will be comfortable working in a fast-paced, highly professional environment where priorities can change quickly and attention to detail is essential. Key Responsibilities Executive Support • Provide comprehensive day-to-day administrative and organisational support to the Founders., • Manage complex and frequently changing diaries, appointments and meeting schedules., • Coordinate international and domestic travel, including flights, accommodation, transfers, itineraries and restaurant reservations., • Prepare the Founders for meetings by compiling relevant documents, schedules, background information and briefing notes., • Manage correspondence and communications, responding or redirecting enquiries as appropriate., • Act as a professional and discreet point of contact for clients, collectors, advisers, institutions and other external stakeholders., • Coordinate personal and business appointments where required., • Monitor deadlines, follow up on actions and ensure the Founders are kept informed of important commitments., • Assist with expense management, invoice processing and the maintenance of accurate administrative records., • Handle confidential and commercially sensitive information with complete discretion. Gallery Administration • Support the efficient day-to-day operation of the gallery and ensure the space is maintained to an exceptional standard., • Coordinate gallery maintenance, repairs, cleaning, security and other external service providers., • Maintain relationships with contractors, suppliers and building management., • Monitor office and gallery supplies, arranging replacements and deliveries as required., • Assist with the preparation of the gallery for client appointments, private viewings, exhibitions and events., • Welcome visitors and ensure clients receive a polished, professional and attentive experience., • Manage incoming telephone calls, emails, post, couriers and deliveries., • Maintain organised digital and physical filing systems, databases and contact records., • Assist with artwork-related administration, including coordinating photography, condition reports, documentation, packing, shipping and insurance information., • Liaise with specialist shippers, conservators, photographers, framers and other art-industry suppliers., • Support arrangements for art fairs, exhibitions and off-site events, including travel, accommodation, passes, schedules and supporting documentation., • Assist with event invitations, guest lists, RSVPs and post-event follow-up., • Support the preparation of presentations, client materials and gallery documentation., • Identify opportunities to improve administrative processes and introduce more efficient working practices. About You The successful candidate will be polished, resourceful and highly dependable, with the confidence to manage competing priorities and anticipate the needs of busy Founders. You will have: • Previous experience as an Executive Assistant, Personal Assistant, Gallery Assistant or in a similarly varied administrative role with a stable career history showing longevity in positions., • Exceptional organisational, diary-management and time-management skills., • The ability to remain calm, flexible and solutions-focused when priorities change., • Excellent written and verbal communication skills., • Strong attention to detail and consistently high standards of accuracy., • A professional, warm and confident manner when dealing with high-profile and international contacts., • Excellent discretion and sound judgement when handling confidential information., • Strong Microsoft Office and general digital-administration skills., • Experience coordinating complex travel arrangements and detailed itineraries., • The ability to work independently while contributing positively to a close-knit team., • A genuine interest in art, antiquities, cultural heritage or the wider luxury sector. Previous experience within an art gallery, auction house, museum, private collection, family office or luxury business would be advantageous but is not essential. The Ideal Candidate This position would suit someone who enjoys being at the centre of a business and takes pride in ensuring that everything runs smoothly behind the scenes. You will be naturally proactive, willing to take ownership and comfortable handling responsibilities ranging from complex international travel to practical gallery maintenance. No two days will be the same, so adaptability, discretion and a hands-on approach are essential.

The Company A successful business whose product is as great as their customer service! Based in Aylesbury, but offering hybrid working, we have a great opportunity for an enthusiastic customer service specialist to join them on a full time, permanent basis. Offering hybrid working with one day per week in the office (Wednesday) if local, or fully remote if further away. Ideally looking to start on 13 May 2025. The Role You will be the first point of contact for all incoming enquiries on the phone and via email. Providing an answer at first touch or escalating if needed, all whilst delivering the highest level of service ensuring the brand reputation is upheld. • Answer calls within set SLA's., • Handle all retention & renewal calls, both inbound and outbound, to ensure optimal rate of retained and renewed policies., • Outbound calling including but not limited to; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications., • Objection handling including but not limited to; policy cancellations, premium increases, claims decisions., • Deal with enquiries on phone and email, including renewals and claim enquiries., • Update customer details online., • Ensure enquiries are dealt with in set SLA's. About You We are looking for customer focussed individuals who are passionate about the customer experience. • Customer retentions OR sales experience - essential., • Excellent telephone manner., • Able to manage multiple enquiries., • Can think on your feet and problem solve., • Able to listen and negotiate to provide a solution., • Have empathy when dealing with difficult calls. Other • Mon - Fri, 36 hours per week on a shift pattern between 9am - 6pm., • £23,700 - £25,000 basic salary plus realistic OTE of £30k., • Generous benefits package.