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  • Cafe Manager (Mon-Fri, 7:30am-3:30pm)
    Cafe Manager (Mon-Fri, 7:30am-3:30pm)
    9 hours ago
    £32000 yearly
    Full-time
    London

    ROLE: Café Manager REPORTS TO: Shyrell Hui (Head of Foodservice and Wholesale) HOURS: Full-time (40 hours) LOCATION: Rude Health Café, Fulham, London Rude Health, founded at Nick and Camilla Barnard’s kitchen table in Wandsworth in 2005, celebrates real flavour and bright living. We craft bold plant-based drinks and cereals from natural ingredients that are as delicious as they are nutritious. MISSION: Our Café Manager will treat the Rude Health Café as if it’s their own and run the café with passion and entrepreneurship…delivering an amazing experience for all Rude Health customers, staff, buyers and community. a) Make the Rude Health Café our brand home – the best manifestation of our brilliant brand - where our customers can experience Rude Health and our products showcased at their best. b) Create a welcoming, energising & inspiring cultural hub for our team meetings, team events and buyer meetings. c) Run brilliant day to day operations of the café and café team with a goal of improving our turnover and profit. KEY RESPONSIBILITIES: CAFÉ OPERATIONS · Own the day-to-day running of the Café and take a hands-on approach to every task, from coming up healthy, delicious Food-to-go recipe ideas, serving customers, making coffee and preparing food to clearing tables and supporting the team. · Deliver warm, helpful service to every customer, maintaining consistently high standards across coffee, food, cleanliness and the overall Café environment. · Work closely with the Café and office teams to put company plans and values into practice, sharing customer feedback, product insights and ideas regularly. · Keep Café records and procedures up to date, ensuring full compliance with food safety, cleaning, licensing, and health and safety requirements. · Arrange Café equipment and building maintenance and repairs, sourcing reliable contractors and ensuring work is completed promptly, safely and at a fair cost. BUILDING AN EXCELLENT TEAM · Lead the Café with a business-owner mindset, setting clear standards and creating a positive, proactive and safe workplace that reflects the company’s values. · Recruit, train, support and develop a high-performing team. Plan shifts efficiently without over-resourcing, ensuring excellent customer service and smooth day-to-day operations. MAKE THE RUDE HEALTH CAFÉ THE PLACE WHERE OUR BRAND COMES TO LIFE · Work closely with Marketing to make the Café the place where the Rude Health brand comes to life—bringing launches, campaigns and partnerships to life, trialling ideas, creating content and delivering memorable experiences for our community, customers and partners. · Build a Rude Health Café marketing calendar with Marketing, aligned to key brand moments and activations while creating opportunities to engage and inspire the local community. · Collaborate with Marketing to bring our food and drink ethos and product pillars to life through healthy, delicious and commercially viable menus that showcase our products, reflect our brand values and respond to relevant trends. · Ensure the Café environment and point-of-sale materials consistently bring the Rude Health brand to life. · Act as the eyes and ears of our consumers, regularly sharing customer feedback, product insights and emerging trends with the wider team. IMPROVE THE PROFIT AND LOSS POSITION · Own Café sales and the P&L, with the long-term goal of reaching break-even. Use SumUp and monthly sales reports to track performance, manage staffing and operating costs, improve margins and take corrective action when results are below target. · Use customer insight and new ideas to increase footfall, strengthen the brand and grow sales and profit. · Create menus, events and Café experiences that customers value, the team can deliver effectively and that generate a healthy profit. · Manage ordering, stock, waste and suppliers to maintain quality, availability and effective cost control. KEY SKILLS: · A passion for quality coffee, seasonal and sustainable food culture · At least 2 years’ experience in a similar role across hospitality including speciality coffee & Front of House. Experience working with Marketing Team would be a bonus. · Experience/imagination to organise a food offer that is low input/margin sound/nourishing · Think & Act Like a Founder / Entrepreneurship: ability to treat the Café like it’s their own; showing proactively and passion in making positive change to deliver breakthrough results · Integrity: honesty, transparent, grounded and respectful · A ‘glass half full’ / generous mindset: ability to inspire others with an upbeat and enthusiastic spirit…always willing to go the extra mile to delight our customers · People skills: ability to recruit, lead, coach and develop a team · Diligence: organized, tidy, punctual and attention to detail

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  • Junior Administrator
    Junior Administrator
    18 days ago
    £25000–£28000 yearly
    Full-time
    London

    Junior Administrator (PPM & Reactive Maintenance) Company: Landmark Facilities Management Location: Ealing, West London Job Type: Full Time, Permanent Salary: £25,000 to £28,000 per annum, depending on experience Working Days: Monday to Friday, office based initially with option to hybrid. About Us Landmark Facilities Management is a family run business based in West London, providing planned preventative maintenance, reactive repairs, building compliance and refurbishment services across London, Buckinghamshire and the surrounding areas. We're a growing business looking for an organised, motivated and reliable individual to join our operations team. About the Role We are looking for a Junior Administrator to support the daily coordination of both our Planned Preventative Maintenance (PPM) and Reactive Maintenance departments. This is a varied role involving scheduling engineers, managing maintenance requests, communicating with clients and contractors, and ensuring jobs are properly tracked from initial instruction through to completion. You'll work closely with our Operations Manager and wider team, receiving training and support while developing your skills within the facilities management industry. Previous experience in facilities management is not essential. We're looking for someone who is organised, enthusiastic and willing to learn. Key Responsibilities Planned Preventative Maintenance (PPM) • Assist with planning and scheduling routine maintenance visits., • Coordinate engineers and subcontractors, ensuring appointments and site access are arranged., • Monitor upcoming, outstanding and overdue maintenance tasks., • Maintain accurate maintenance schedules and records., • Chase engineers and contractors for completed job sheets, reports and certification., • Update clients on maintenance schedules and progress. Reactive Maintenance • Receive and log maintenance requests from clients., • Raise and allocate jobs to engineers and subcontractors., • Coordinate attendance, appointments and access arrangements., • Monitor outstanding jobs and follow up to ensure timely completion., • Keep clients updated on job progress and any delays., • Assist with obtaining quotations and raising purchase orders., • Ensure completed job sheets, photographs and supporting documentation are received and recorded. General Administration • Maintain accurate records within our Joblogic facilities management system., • Respond to telephone calls and emails professionally., • Assist with preparing maintenance reports and client updates., • Support the operations team with general administration and coordination., • Help improve existing processes and maintain organised records. What We're Looking For • Excellent organisational and time management skills., • Confident communication skills, both written and verbal., • Good working knowledge of Microsoft Outlook, Excel and Word., • Ability to manage multiple tasks and changing priorities., • Strong attention to detail and a proactive approach to problem solving., • A positive attitude and willingness to learn., • Ability to work independently and as part of a team. Desirable but not essential: • Previous experience in an administrative or office based role., • Experience in facilities management, property maintenance or a similar industry., • Experience using Joblogic or another CAFM system., • Experience coordinating engineers, contractors or maintenance schedules. What We Offer • Competitive salary based on experience., • Full time, permanent employment., • Training and support from an experienced operations team., • Opportunity to develop your knowledge of facilities management and building maintenance., • A friendly, family run working environment., • Opportunity to grow with the business as we expand. How to Apply Please submit your CV along with a brief introduction outlining your experience and why you're interested in joining Landmark Facilities Management. We welcome applications from individuals at the beginning of their careers as well as those with previous administrative experience.

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