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#BelongWithUs Come and join us as a Lead Coordinator and help us to exceed customer expectations and share our success in a committed and friendly environment The role: As t he Lead Co-ordinator role will play a vital role in ensuring a positive and seamless experience for our customers. This role involves a dynamic blend of customer service, sales support, and administrative tasks. Proactive and customer-focused this is a pivotal role in optimising our online booking process and enhancing the customer journey. You'll be the crucial link between our online customers and our 280+ branches, ensuring seamless transitions and maximising sales opportunities. The ideal candidate is a highly organised and customer-centric individual with excellent communication skills and a proactive approach to problem-solving. Key Responsibilities: Lead Qualification & Appointment Confirmation: Proactively contact customers who make online bookings to confirm appointments and qualify leads, gathering essential information for branch colleagues. Customer & Team Liaison: Manage lead handover and follow-up with Showroom and Branch teams, ensuring a smooth customer experience. Act as a central point of contact for appointment coordination. Sales Support: Actively work to improve appointment attendance and conversion rates from online leads. Communication: Handle outbound call-outs, promptly answer incoming calls and emails on Virtual Team Channels, and direct inquiries. Customer Service Excellence: Manage the end-to-end virtual sales journey, resolving customer and colleague issues promptly. Collaboration: Work closely with your team, branch colleagues, and sales managers to ensure a superior customer experience. You: You will live and breath our customer first ethos, with a proactive and can do approach. You'll enjoy working collaboratively with our bathrooms team and you'll be committed to acting with integrity and honesty in everything you do. Required skills and competencies: Contributes to conversion rates of leads to appointments and sales, total sales, average order value, and customer satisfaction scores. Proficient using Google email, Google sheets, and Google documents, or Microsoft equivalent. It is essential that you have good computer and numerical skills Able to demonstrate experience in a service or call centre or customer service environment specifically taking telephone calls and dealing with inbound and outbound emails Have the confidence to learn new systems and processes Be competent in dealing with customers, and external suppliers and carriers High standard of written English and a great, personable telephone manner Have a positive, can do attitude, and enjoy working as part of a team Be able to have difficult conversations and use your complaint handling experience Us: From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career! Were proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and were super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! #BelongWithUs Were passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We dont want you to fit our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment. TPBN1_UKTJ

#BelongWithUs Be at the Heart of Our New Commercial Venture! City Plumbing is the UKs leading name in domestic plumbing and heating, but we aren't stopping there. We are currently launching a dedicated Non-Residential (Commercial) division, and we are recruiting for a motivated Commercial Sales Coordinator to help orchestrate our growth. This is a unique opportunity to join a high-performing team in its early stages. You will be the vital link between our market data, our sales field team, and our prospective commercial clients. The Role: As a Commercial Sales Coordinator, your mission is to identify, engage, and organise new business opportunities. You will be the central hub of the sales process - using market insights to find prospects and professional outreach to turn them into loyal customers. Key Responsibilities Strategic Lead Generation: Utilise industry tools to identify new construction projects and high-value commercial prospects. Outbound Engagement: Reach out to potential new clients and lapsed accounts to introduce the Commercial and City Plumbing proposition. Account Coordination: Qualify leads and coordinate with Senior Account Managers to ensure a seamless handover for site visits and quotes. Database Management: Maintain an accurate CRM system, ensuring our sales pipeline is organised and up to date. Sales Recovery: Analyse customer spending patterns to re-engage with "lost" accounts through targeted offers and service updates. Cross-Functional Support: Work alongside the wider commercial team to help execute sales campaigns and meet monthly growth targets. Were a new team so collaboration for us is really important. Whilst the majority of our roles will be hybrid, there will always be a need for in person interaction. So whilst we encourage all applications you must be UK Based and prepared to travel to our head office in Crick (Northamptonshire) at least three times a week after training. There will also be quarterly overnight stays. You: Youll live and breathe our customer-first ethos, with a proactive and can-do approach. Youll enjoy working collaboratively with our brand new Commercial at City Plumbing team and youll be committed to acting with integrity and honesty in everything you do. Skills and competencies As a proactive communicator, you are confident on the phone and possess a natural ability to build lasting rapport with site managers, contractors, and procurement teams. Your organised mindset allows you to thrive in fast-paced environments, where you take pride in managing a robust pipeline of leads and prioritising tasks with precision. Bringing a distinct sales flair, you likely have a background in internal sales, business development, or customer service, fuelled by a genuine love for the "thrill of the win." While a strong Industry Interest in the plumbing, heating, or construction sectors is a significant advantage, an eager willingness to learn and master our field is essential for success in this role. Us: From boilers to bathroom suites, tubes to towel rails and everything in between, City Plumbing has all the products our customers need, and we have all you need to build a successful career! Were proud of our reputation for selling quality plumbing and heating products to both trade and retail customers. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Our business success is built upon four non-negotiable behaviours that guide every decision, from the smallest daily task to the largest strategic initiative: "Make it safe for everyone" means prioritising well-being, ethical conduct, and compliance in all we do. "Be the customer's choice" compels us to deliver unmatched expertise, value, and service, building relationships based on trust. "Create the future" challenges us to be proactive innovators, investing in sustainable solutions and continuous improvement. Finally, "Grow stronger together" signifies our commitment to building high-performing, collaborative teams across functions, recognising that our collective strength is our greatest asset. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! #BelongWithUs Were passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We dont want you to fit our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment. TPBN1_UKTJ

This is a senior, hands-on role for someone with a strong understanding of. You’ll work closely with our marketing, entertainment, and operations teams to grow existing brands, launch new concepts, and scale successful shows across the US. Working with our entertainment team to.

Ein führendes Bauunternehmen in Großbritannien sucht einen IT Service & Support Administrator. Ein grundlegendes Verständnis von IT-Ausrüstung wird erwartet. Die Position bietet ein wettbewerbsfähiges Gehalt sowie zusätzliche Leistungen wie eine private Krankenversicherung.

Work closely with project managers, architects, engineers, and facility managers to align IT systems with business needs. We are seeking a Technology Coordinator with a strong IT background and experience in the real estate/construction industry. Maintain data integrity, backups, and cybersecurity p

We’re creating the company’s AI environment, building a flexible ‘cloud experience’ for internal hosting services, designing frameworks for data governance and management, and ensuring the security and stability the company’s technology. Technology is constantly, rapidly changing – we ne

This role includes booking and checking-in workstations, assessing stock, and ensuring the functionality of IT assets. The position offers benefits such as subsidised health care and a pension contribution. A leading connected cloud solutions provider in the UK is seeking an IT Asset Administrator t

Responsibilities include coordinating IT security matters, managing incident responses, and ensuring compliance with security policies. A leading telecommunications provider in Greater London seeks an IT Security Coordinator to oversee information security processes. The ideal candidate has 2-3 year

The role involves providing project management support, assisting business units, and coordinating project team activities. A financial services company is seeking a Project Coordinator to support various project management assignments. This is a hybrid position requiring three days in-office each w

This full-time role comes with competitive pay, health benefits, and opportunities for professional development. Responsibilities include coordinating IT functions, supporting procurement processes, and facilitating user onboarding. The ideal candidate has strong communication and interpersonal skil

A leading construction and engineering company in Greater London is seeking an IT Service & Support Administrator to handle all non-technical administration tasks for the IT team. Responsibilities include stock control, asset management, and assisting with projects, ensuring smooth departmental oper

A leading recruitment firm in the UK is seeking a Senior Audit & Governance Administrator to support governance activities, coordinate IT audits and assist with project management. The role offers a dynamic environment with opportunities for professional development and engagement in various IT proj

As IT Coordinator at Rushllift GSE, you’ll play a key role in our community to ensure seamless IT operations at GSE sites by maintaining robust infrastructure, resolving technical issues quickly, and safeguarding the business against cyber risks. Act as primary contact for IT vendors, monitoring s

As IT Co‑Ordinator at Rushllift GSE, you’ll play a key role in our community to ensure seamless IT operations at GSE sites by maintaining robust infrastructure, resolving technical issues quickly, and safeguarding the business against cyber risks. By supporting hardware, software, networks, and

Experienced within a large, global IT environment, with excellent verbal and written communication skills – and comfortable working with stakeholders at all levels. This second line desktop support role, internally titled as IT Coordinator, Desktop, provides technical support across a broad range

Ability to work independently, proactively and with high attention to detail. IT Deployment Coordinator – Local Government (London). Keystreams Local Government team is supporting a London local authority with the delivery of a borough‑wide Windows 11 desktop refresh programme.

The position offers a competitive salary, medical insurance, and options for working from home. Experience with IT equipment is beneficial. A leading construction company in Greater London is seeking an IT Service & Support Administrator.

A major construction company is seeking an IT Service & Support Administrator to manage non-technical administration for the IT team in Greater London. The role offers a competitive salary, medical insurance, and the option to work from home, along with 25 days annual leave plus bank holidays. Respo

This entry-level position offers a great opportunity for those passionate about project management in the IT field. A leading transport organization in Greater London is seeking an IT Project Manager & Coordinator for a 12-month contract. The successful candidate will manage multiple IT projects, en

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. Ability to manage multiple tasks and priorities in a fast‑paced environment. Proven experience in an IT support or digital retail environment.

Great opportunity to recruit an IT Project Manager & Coordinator - 12 month FTC/secondment. Working within the IT team, you will be passionate about delivering outstanding levels of customer service; able to manage delivery of multiple projects simultaneously to ensure the benefits of the IT strateg

The team is looking for an IT Security Coordinator to oversee information security processes, monitor compliance, and support risk management initiatives. Coordination between the customers IT teams and the parent companies for IT security matters to support compliance with the companys global s

A leading financial institution is seeking an Audit Analyst to support internal and external audits across the UK and EMEA branches. The role involves coordinating audit activities, producing clear reports, and identifying improvement opportunities using tools like Power BI and AI. Ideal candidates

YOU’LL MAKE CONTRIBUTIONS THAT MATTER BY…*** Providing deskside and remote support for IT equipment (including PCs, mobile devices (Android and iOS), printers, copiers, and video conferencing systems), setting up equipment and access for new starters, and ensuring access deactivation* Monitoring

Kickstart your IT career with us! As a Junior IT Coordinator, you'll support our IT department and third party service providers ensuring smooth operations and gaining valuable experience. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivat

A leading technology solutions provider is seeking an IT Co‑Ordinator to ensure seamless IT operations across sites in Greater London. The successful candidate will oversee IT systems, provide support for technical issues, and contribute to IT projects and cybersecurity measures. Ideal applicants