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Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint. About your role: We're looking for skilled Electricians to join our experienced Field Engineering team, ensuring our customers receive exceptional service exactly when they need it. Being there for our customers is our priority, and you'll play a pivotal role in delivering our British Gas Service Promise of same-day fixes and installing electric vehicle charge points. Base Salary: £41,389 with uncapped OTE - £51,389 is a realistic expectation through our comprehensive field reward scheme. As a British Gas Electrician, you'll use your expertise to deliver safe, high-quality electrical work in customers' homes, from fault finding and installations to full rewires and EV charge point installations. You'll need at least two years' experience as a qualified electrician. EV installation experience is a bonus, but if you don't have it yet, we'll give you the training and qualifications to get there. Your customer service excellence and problem-solving abilities will enable you to diagnose issues efficiently and work safely to ensure first-time fixes whilst promoting British Gas products and services through professional advice and expertise. What we're looking for: City & Guilds 2365 Parts 1 & 2 (or equivalent), culminating in a Level 3 Technical Certificate including the National Electrotechnical Training (NET) AM2 certificate Demonstrable experience working in the electrical industry Current City & Guilds 2382 - B.S. 7671 IET Wiring Regulations certificate City and Guilds 2391.52 (or equivalent) would be highly desirable City & Guilds 2921/2919 EV charging is desirable Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

ABOUT USWith 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world’s leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. At Apogee Corporation, we believe that true innovation flourishes when everyone is free to be their authentic selves. As an Equal Opportunity Employer, we are committed to creating an inclusive environment where every unique perspective is valued and celebrated. We draw on the richness of our differences—across age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, and beliefs—because we know that our collective strength lies in our diversity. Here, your individuality drives our shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded “Customer Experience Foundation Membership” showing our commitment to excellent customer service. JOB DETAILSThis role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case-by-case basis, in line with our policy on the recruitment of ex-offenders. As an Onsite Service Engineer, you will be the first point of contact for maintaining and supporting cutting-edge print and IT devices at our client’s site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities: Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering them to maximise productivity. Collaborate with Apogee and client teams to meet service-level agreements. Manage onsite stock of consumables and spare parts effectively. Adhere to health and safety standards, along with security and data integrity protocols.A typical working pattern for this role is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This is onsite 5 days per week. SKILLS AND EXPERIENCE REQUIRED Prior experience as an engineer specializing in MFD printers is essential Proven ability to deal with clients in a professional and courteous manner, both remotely and face-to-face Proven ability to understand technical faults and use problem-solving techniques to resolve Experience of Apogee products, processes, and support tools Proven knowledge and experience of basic networking, scanning, and general IT Experience of resolving software issues Ability to follow both verbal and written instructions, and to follow procedures and processes Sense of urgency when required to enable fast working to successfully meet deadlines Ability to work under pressure, handling multiple tasks to ensure timely completion of all aspects of the role Ability to organize workload to ensure maximum output is achieved whilst meeting customer requirements Proven ability to self-motivate and work either as part of an effective team or unsupervised Results-oriented with an excellent record of success Able to logically examine and interpret information from different sources to develop a course of action Flexible approach to work and an ability to embrace change BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts Apogee Corporation is dedicated to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and are open to discussing flexible working arrangements. We actively support work-life balance and encourage candidates to share any flexibility requirements, which we will do our best to accommodate where possible within the needs of the role and the business. If flexibility is important to you, please include this information in the salary section of your application, after stating your salary expectations, so we can discuss it early in the process. If you have a disability or health condition and require any reasonable adjustments during the application or recruitment process, please contact us on

IT First Line Service Desk Analyst Location: Newcastle Salary: £27,000 (4 on 4 off shift after 6 months) Job Type: Permanent, Full-timeJoin a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part of a dynamic IT team, providing essential support and making a real impact on our operations. Day-to-Day of the Role: Provide technical support, training, and advice to colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers and the IT organisation, managing expectations and setting the standard for customer engagement. Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately. Continuously update and share knowledge of supported products and services. Understand the company's organisation and the customers of the Service Desk. Adhere to, promote, and support the company's Information Security policies.Required Skills & Qualifications: Experience in IT Service Call Management. Proficiency in remote service tools. Active Directory administration. Understanding of TCP/IP, DHCP, and DNS. IOS and Android device setup and support. Proficiency in Microsoft Office 2010 and above. Printer support capabilities. Fundamental desktop and troubleshooting skills.Benefits: Competitive salary with a unique 4 on 4 off shift pattern after 6 months, enhancing work-life balance. Opportunity to work in a global organisation with a strong emphasis on employee satisfaction and professional growth. Engaging and supportive work environment where innovation and ideas are encouraged.To apply for the IT First Line Service Desk Analyst position, please submit your updated CV

About the role… We are excited to be recruiting for an experienced Sales Manager. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. This is not your ordinary Sales Manager role. This is your chance to shine as an individual and have the free reign to be yourself, demonstrate your accomplished customer service and management skills, and thrive in an environment that allows you to live each working day to the full. As a Sales Manager, you will play a pivotal part in the customer journey, committed to delivering customer service that exceeds our customers' expectations and coaching and developing your staff to achieve the same. You will make each Stoneacre customer feel valued, accompanying them on their journey to find their next car, all whilst contributing towards making Stoneacre the Number One Motor Group . Do we have your interest…? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? Industry leading competitive salary A company car available the first week of joining us Bonus Commission Average commission paid during annual leave A range of training and development programmes Industry leading career progression opportunities Contributory workplace pension scheme Uniform provided Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free onsite parking An average day as a Sales Manager… Training and coaching your sales staff, ensuring they deliver consistent excellent service and achieve monthly sales and CSI targets Maintaining fantastic presentation standards within your dealership and in digital and online images and video. Conduct regular staff performance reviews Ensure the smooth running of your sales department, effectively and profitably, carefully controlling volume and margin KPIs. Build and maintain unparalleled relationships with new and existing customers to maximise future sales opportunities. Communicate with our customers with integrity and transparency, enhancing the customer experience – Professionalism is always your top priority. Raise the profile of the Stoneacre brand by delivering a consistent 5 star service. About you… You will have fantastic people skills and thrive working in a customer-facing environment You will be a natural manager, communicating effectively with your team, and have the ability to demonstrate leadership and direction You will be results driven with the desire to succeed Strong motivational and coaching skills, with the focus on bringing the best out of your team. You may not currently work in the motor industry, but you will already have sales management experience. A positive, motivated and empathetic approach with the ability to work well under pressure - It will be your people skills that will help you overcome any challenge that is thrown your way. We want you to love what you do – The rest will come naturally. A full UK driving license “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves." TPBN1_UKTJ

Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience • GCSE Maths and English (or equivalent), • None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification), • Good working knowledge of Microsoft Office and data entry systems, • Full clean driving licence, • Experience in similar sales /customer service environment., • Experience with an electrical engineering role, or a background in electrical distribution would be an advantage. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales

Salary: £25,000 + annual bonus and benefits Work Level: 1 Shift: Mon - Fri (36 hours per week): shifts between 08:00 -17:00 (please note these shifts may revert to 08:00 -19:00 Monday to Friday and 08:00 -13:00 on Saturdays (1 in 3) at some point. At Tesco Insurance, our Claims team does more than handle claims - we help customers through some of life's most difficult and vulnerable moments. Whether it's a bump in the road, damage to a home, or a sudden emergency, every call is a chance to show we care and to do the right thing with empathy and expertise. We're recruiting for Claims Handlers to join our Third Party Assist team (Motor Insurance). The Role: Proactively offering the benefits of using our network of repairers and hire providers to 'non fault' third parties. Using a variety of communication approaches to contact third parties to help them manage their predicament, building rapport and a positive relationship to help deliver the right outcome for the third party and our organisation. Negotiating effectively with third party stakeholders and suppliers to ensure a 'fair settlement' is achieved for both the third-party claimant and our organisation. Proactively managing the department priorities such as monitoring ongoing hire and repair. Identifying and reporting any concerns in relation to potential fraud or instances of identified fraud, act as appropriate. Negotiating effectively to control costs. We need you to have (min requirement) Ability to demonstrate excellent customer service skills; using persuasion and influence to deliver the right outcome. Demonstrable ability to show empathy when dealing with difficult situations, maintaining a professional and caring approach. Ability to take ownership for own decisions within the established authority limits and parameters. Ability to think creatively to identify and manufacture/develop solutions to meet customer and business needs Excellent verbal and written communication skills, including an ability to express complex information in straightforward terms where required. Showing good planning, prioritising and organisation skills. A positive attitude and a flexible & resilient approach to change and team working. What's in it for you? Prepare for your retirement with our colleague pension scheme. Virtual GP Service for you and your family 365 days a year. Performance related annual bonus. Indulge in a generous holiday allowance with a minimum of 7.2 weeks. Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday Enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave. Ongoing learning opportunities and award-winning training, to help you achieve the job and career you want. Buy as you Earn and Save as you Earn share schemes

Senior IT Project Manager (Business Change)Newcastle | Housing Association | Up to £60,000 | 3 days on site A leading housing association in Newcastle is embarking on a significant digital and operational transformation. To support this, they are seeking a Senior IT Project Manager with strong business change expertise to deliver complex, cross‑functional projects that enhance customer service, streamline operations and improve colleague experience.This role is ideal for a proactive, influential Senior PM who thrives in transformation environments and wants to make a meaningful impact within a purpose‑driven organisation. Key ResponsibilitiesProject Delivery Lead the end‑to‑end delivery of complex IT and business change projects, ensuring alignment with organisational strategy. Define scope, build project plans, identify resources, set budgets and establish governance in line with the organisation's PM framework. Drive risk and issue management, ensuring clear escalation routes and proactive mitigation. Manage delivery across multiple workstreams, including technical delivery, business readiness and process redesign. Track project performance against KPIs, timelines and financial targets. Ensure strong documentation, decision logs and audit trails throughout project lifecycle. Oversee project close‑down, benefits realisation and lessons learned.Stakeholder & Change Management Engage, influence and support a wide range of stakeholders across IT, operations, customer services and external partners. Lead change impact assessments, communications planning and business readiness activities. Ensure change is effectively embedded across teams, enabling sustainable adoption. Facilitate workshops, design sessions and cross‑functional collaboration.Governance & Best Practice Promote and uphold best‑practice project and change management standards. Contribute to PMO maturity by supporting continuous improvement of tools, templates and methodologies. Coach colleagues, supporting capability growth within the wider project and change community. Stay current with industry best practices and emerging trends in digital transformation and business change.Experience & Skills RequiredExperience Strong track record delivering complex IT-led and business change projects within large organisations. Experience managing multiple concurrent workstreams and dependencies. Proven success delivering projects within time, cost and quality constraints. Experience working with senior stakeholders and influencing decision-making across diverse teams. Background within housing, social care or public sector is beneficial but not essential. Familiarity with systems such as Salesforce, MRI, or housing management solutions is advantageous.Skills & Competencies Excellent understanding of IT project management methodologies and business change frameworks. Strong communication, facilitation and stakeholder‑engagement skills. Ability to lead cross‑functional teams without direct line management. Confident in challenging constructively and navigating ambiguity. Skilled in risk management, governance and structured delivery. Knowledge of VUCA/BANI concepts helpful but not essential.What You Will Get Competitive salary up to £60,000 Hybrid working with 3 days on site in Newcastle The opportunity to lead high‑impact digital and business transformation initiatives A supportive culture that encourages innovation, collaboration and continuous improvement The chance to make a tangible difference within a respected housing provider serving local communities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

#ShowOffYourShowroom Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customers vision into a reality. The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in! In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential. Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins. You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency. You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms. You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates. You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards. You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You dont just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets. Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business. You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment. You will have experience in relationship management and developing a true partnership approach with clients. You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions. Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!). A valid UK Clean Driving Licence and access to a car is essential for this role. Dont meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they dont have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if youre interested in this role but think that your previous experience doesnt completely match - apply anyway. You could be just the person were looking for! Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! Were proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and were super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commission Discounts, savings and cash back at numerous retailers Enhanced pension Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans A business striving to create an environment of inclusion so everyone can be their true self And more! #BelongWithUs Were passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We dont want you to fit our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment. TPBN1_UKTJ

Job Title: Material Sales Co-Ordinator Location: Office / Showroom based in Boldon, Tyne & Wear Salary: £24,000 - £26,000 per annum DOE plus monthly bonus Job Type: Full Time, Permanent Working Hours: Mon-Fri 9am-5pm (37.5 hours per week) About us: Trotec develops, manufactures and markets laser systems for marking, cutting and engraving and is a leading supplier of engraving materials. Trotec sets the standards in flat bed laser technology, servicing customers in more than 90 countries and has more than 600 employees worldwide. We are the recognised technological leader in the international market for laser cutting machines, laser engravers and laserable material. We are now have a fantastic opportunity to recruit for a highly motivated Material Sales Co-ordinator, to join our consumables division at our UK headquarters in Boldon Business Park. About the role: The role is office based, working in close support of the Materials Division Manager, you will have responsibility to manage a defined geographical territory and support the implementation of department development projects. For your defined territory you will liaise with clients, building relationships, process orders and ensuring their fulfilment, encouraging customer onboarding of Webshop, handling direct enquiries and queries by telephone & email. Duties include, but are not limited to, proactive client contact, creating quotations, price negotiation, sending samples, processing orders, project support and department administration whilst ensuring our clients receive the very best customer experience. You will be working in partnership with our Machine Sales and CRM tools, to nurture and expand regional business from referrals, leads and trade events with a view to growing sales in your geographical area. About you: You are organised, believe in delivering great customer service and value working as part of a team. You are a logical thinker, with good IT skills, and possess excellent telephone and email manners. You are comfortable with directly contacting customers to pursue cold/warm leads, working to targets and demonstrated experience of this will be beneficial. The ability to demonstrate contribution to implementing or delivering internal or external improvement projects would also be an advantage but is not essential. Experience & Knowledge Ability to communicate confidently at all levels with different types of business customer Well organised with a methodical approach and the ability to resolve issues using initiative Good IT/technology skills through business experience or personal interest Experience of working with SAP and CRM systems preferred, however training and support will be given You must be a team player as well as be comfortable working on your own area Abilities & Skills High level of customer service skills Strong IT skills Clear and confident communicator Good work ethic, organised and self-motivated Confident ability to make & receive phone calls when required Confident decision maker when empowered What Trotec has to offer: A modern, fun and friendly working environment A good work-life balance A dynamic business environment Variety in the role Comprehensive training and on-boarding process Permanent position within a multinational technology business 33 days holiday (inc bank holidays) Holiday purchase & salary sacrifice pension schemes Uniform provided Office based in Boldon, Tyne & Wear with free parking Please click the APPLY button to send your CV & Cover Letter for this role. Candidates with the relevant experience or job titles of; Customer Service Administrator, Customer Service Coordinator, Service Coordinator, Service and Operations Coordinator, Sales Coordinator, Material Sales Coordinator, may also be considered for this role. TPBN1_UKTJ

Trainee AI Programmer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Job Title: Vehicle Valeter (Quality Inspector) Location : Newcastle Salary : 25,479.83 Benefits: 22 days Holiday Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Friendly and supportive working environment Career progression If you are enthusiastic, detail-oriented, committed to delivering exceptional service and are looking for an opportunity for training and development - we would love to hear from you Key Responsibilities: Ensure all vehicles are thoroughly cleaned and prepared for rental according to company standards Conduct thorough inspections for pre and post-rental damage, reporting any issues to the Branch Manager Perform debowse tasks in line with safety guidelines Complete fuel sheets accurately, recording all necessary readings Maintain cleanliness and organization of work areas, including wet and dry bays and store rooms Assist with the preparation of sales vehicles, including livery removal and minor damage polishing Ensure the security of the compound and vehicles Conduct daily checks on equipment to ensure proper functionality Record all vehicle damage accurately and report it to the office for further investigation Manage the yard to ensure vehicles are organised neatly and in accordance with security guidelines Adhere to all company policies, procedures and safety regulations Ensure the security of the compound and vehicles at all times Assist with vehicle delivery and collection as required. Company Overview: Thrifty is the largest privately owned leasing company in the UK with 89 locations nationwide. We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do! Don't miss out on the chance to join a dynamic and rapidly growing team in a thriving environment! APPLY NOW and joinus! TPBN1_UKTJ

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Deliver to a Customer Service strategy (as agreed with Senior Management), which focuses on creating a customer-centric culture. Experienc

You will be the first point of contact for customers, partners, and suppliers, managing service requests and ensuring excellent customer service. A prominent IT services provider in West Yorkshire is seeking a Service Desk Analyst to deliver exceptional IT support. The ideal candidate possesses stro

An IT consultancy firm in the UK is seeking a Service Desk Engineer to provide exceptional customer support. The role involves acting as a technical escalation point, delivering high-quality support, and applying ITIL principles for service delivery. The position offers hybrid working options, unlim

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. Thi

A local council service in the United Kingdom seeking a customer-focused individual to join their library service. Responsibilities include handling queries, promoting library resources, and assisting customers with IT. Candidates must be eager to support library services for the community.

The role offers a competitive salary, a bonus structure, and excellent benefits including a pension match and wellness allowances. A leading technology firm in the UK is hiring a Service Desk Analyst to manage technology support queries and incidents. The ideal candidate should have proven IT suppor