56 Best it customer service Jobs in Bridgwater (February 2026)

Induction Coordinator - Hinkley Point C

1 day ago

Bridgwater

Closing date for applications - 10th February 2026 Apply fast, check the full description by scrolling below to find out the full requirements for this role. Great opportunity to work as an Induction Coordinator on our prestigious contract at Hinkley Point C in Somerset. Location: Bridgwater Hours: 40 hours per week, working normal office hours but will require some flexibility Salary: £42,886.88 per annum The Induction Coordinator manages the day to day activities of an EDF HPC Induction process, ensuring that the onboarding of all individuals that require unescorted & escorted access to the HPC Project (regardless of location) is carried out efficiently, effectively and timely and in accordance with the laid down procedures. Employed by G4S, the role holder will join the existing multifaceted Site Induction team at the Hinkley Point C Induction Centre. Often working on their own initiative, liaising with internal and external stakeholders, a proactive and fastidious approach to work is essential. Customer focus is key to the successful operation and leadership of the team, and the role holder will need to display excellent customer service skills. Key Responsibilities: • Coordinate the operation of the induction process, coordinating the activities of several key internal stakeholders including; Site Access Control, Occupational Health, Training, Accommodation Support and Transport, • Acting alongside current Induction Coordinators and sharing Supervisory responsibilities including monthly welfare meetings, absence return to work meetings and holiday approval for a team of Induction Facilitators ensuring compliance to all standard procedures and work instructions, • Support in Drug & Alcohol testing, • Ensuring that all of the necessary prerequisites are completed and updated within WIMS for any Workers requiring access onto the HPC Project, • Managing the end to end onboarding process for all Tier 1 Contractors, ensuring all specified requirements are met prior to pass issue, • Acting as one of the key liaison points for all contractor / stakeholder enquiries for any Induction and onboarding issues, • Ensure training content is updated when required and reviewed with Client support, • To attend stakeholder meetings when required and be a point of contact for Client and material review, • Be able to generate requisite or required reports as and when requested. This includes reports to assist Tier 1's and the Client, • Train all Tier 1 nominated Users responsible for onboarding in the use of the Workforce Information Management System and be a system Admin User, • Training delivery of the Induction as required to cover operational shortfalls, • Collate all delegate feedback, • Understand the Induction computer system and have the ability to update when required and be a point of contact should issues arise, • Assisting team members in learning of the Induction content through support/coaching and guidance, • Provide advice on any ad hoc issues around the Workforce Information Management System, • Maintain confidentiality of all information in line with the Data Protection Act, • Assisting the On Boarding Operations Lead to implement any procedural changes in order to minimise the impact on the wider team, • Ensuring that all staffing posts are filled and where necessary stepping into any of the Induction Facilitator roles ensuring consistent delivery of the Induction and onboarding service Key Skills & Competencies: • Leadership/management experience (e.g.1st line supervisor), • Excellent customer facing and communication skills, • Experience managing a complex, multidisciplinary administrative service, • Experience designing and implementing processes and procedures, • Experience managing a large team, • Strong IT skills Knowledge, Skills, Qualifications & Experience: • Must have excellent customer facing skills, be highly organised and able to communicate confidently with senior internal and external stakeholders. Experience in technical training delivery or training administration is preferred but not essential, • Experience managing a complex, multidisciplinary administrative service across functional reporting lines (potentially including external parties), • Experience of records management, • Implementing processes and procedures and maintaining compliance of these, • Experience coordinating multi discipline team, • Motivated to drive and support project delivery Personal Qualities: • Highest levels of integrity, respectfulness and professionalism required at all times, • Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests, • An engaging and proactive 'can do' attitude where successes and failures are shared, • Doing what we say we are going to do and only committing to what can be done, • Listen and communicate effectively, • Ability to plan ahead as far as possible and share intelligence to prevent surprises, • Having a flexible and positive approach to all aspects of the role Specific Occupational Requirements: • Able to produce a five year verifiable work history Key Information and Benefits • Permanent Contract, • 200 hours (25 days leave per year plus Bank Holidays), • G4S National Pension Scheme,, • Dell, Vodafone and O2 discounts,, • Perks at Work (national reward and discount scheme),, • Aviva car, home and travel insurance discount,, • Health Saturday Fund (health cash plan for you and your family), • Annual Leave Purchase Scheme (After 1 year's service, T&C's apply) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! Job Ref: G229 About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. xrnqpay Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

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