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Department: Academic/Pearson partnership Location: West London, Greenford and East London, Bow Road, (On-Site) Type of Contract: Full-Time, Permanent (40 hours per week) Salary: £55,000 Type of Contract Full- Time Permanent 40 Hours per week. Please note this role is not eligible for visa sponsorship. Our Vision: Changing lives through education. The role: We are currently seeking full-time Lecturers to teach as part of our HND in Digital Technologies for England (Cyber Security) programme. Flexibility is a key part of GBS, Evening and weekend work is not currently required, though this may evolve over time. What you'll be doing: As a Lecturer in Digital Technologies at Global Banking School, you will deliver modules based around Big Data, Cyber Security, Networking, Programming, IoT and more. You will develop and deliver comprehensive course materials, that will equip students with a range of key skills essential for entry into this exciting and ever-evolving sector. You will undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices. Responsibilities include: • All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met, • Developing, updating, and improving course materials as appropriate, • Using a variety of learning and teaching methods/materials, • Actively engaging in staff development activities, peer observations, meetings and other administrative duties, • Understanding and keeping up to date with latest developments in your field and student support practices, • Working towards a range of clearly defined objectives for student attendance, continuation, completion, satisfaction and student progression, • About you:, • You will hold a Master's degree in a relevant subject area (Teaching qualifications: PGCHE, MA in HE Practice or FHEA etc. desirable), • You will have previous UK HE lecturing experience in the wider subject area, • Programming and software development, • Web development and digital marketing, • Database systems, • Cloud computing, • Networking and cybersecurity., • IoT and emerging technologies., • Business analysis and digital transformation, • You will have experience supervising student work and providing support and feedback, • You will have experience of accurate reporting and ability to maintain thorough and organised student records, • You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines, • You will have excellent communication, interpersonal and team-working skills, • 25 days annual leave, plus 8 public holidays, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Academic/Bath Spa University partnership (BSU) Location: Greenford or Stratford (On-Site) Salary: £55,000 Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education. The role: We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our BSc (Hons) Computing programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: As a Lecturer in Computing at Global Banking School, you will deliver modules based around the three main themes of the programme: Technology, Software, and Data. You will develop and deliver comprehensive course materials, that will equip students with an understanding of database systems, internet technologies, data, cyber security, networking, and business information systems. You will undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices. Responsibilities include: • All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met, • Developing, updating, and improving course materials as appropriate, • Using a variety of learning and teaching methods/materials, • Actively engaging in staff development activities, peer observations, meetings and other administrative duties, • Understanding and keeping up to date with latest developments in your field and student support practices, • You will hold a Master's degree in a relevant subject area (PhD desirable), • You will have previous UK HE lecturing experience in the wider subject area, • You will be able to demonstrate extensive knowledge of two or more of the following areas:, • Programming and software development, • Web development, • Database systems, • Cloud computing, • Networking, • Cybersecurity, • IoT and emerging technologies, • Business IT systems, • IT management, • AI and Machine Learning, • Operating Systems, • UI/UX, • You will have experience supervising student work and providing support and feedback, • You will have experience of accurate reporting and ability to maintain thorough and organised student records, • You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines, • You will have excellent communication, interpersonal and team-working skills, • You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent), • 25 days annual leave, plus 8 public holiday, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. WBD Global Field Engineering... The Global Field Engineering (GFE) team are a dynamic and highly skilled group of broadcast engineers, who are tasked with managing and deploying a wide array of technical equipment used to deliver live Sports and News television broadcasts for Warner Bros. Discovery networks, at remote locations around the world including TNT Sports, Eurosport, and CNN. Based across the USA, UK & UAE, the team deliver seamless broadcast operations, often working in fast-paced, demanding environments. Just this year, the growing London based team have brought, European, Premier League and FA Cup football, The French Open at Roland Garros, Ultimate Cycling and US-based REMI operations for NHL, MLB, MLS, and NASCAR to sports fans internationally, with plans to deliver the Milano Cortina Winter Olympics, Snooker, UFC as well as many others. Additionally, the team supports the CNN network, providing real time coverage across a range of breaking news events across the world, including the Davos WEF in Switzerland, the Presidential Inauguration in Washington DC, the Papal funeral in Rome, NATO meetings in the Netherlands, news shows in Ukraine and a Presidential state visit to the UK. The team also supports with on the ground news coverage across fast moving news cycles, with plans to cover New Years Eve news specials as London venues. Your New Role… The role of Director, Global Field Engineering reports to the VP of Global Field Engineering and is accountable for managing the International Field Engineering Team. This position is responsible for ensuring the efficient deployment of field engineering resources across TNT Sports, Eurosport and CNN. Key responsibilities include delivering exceptional services to both internal and external stakeholders, ensuring compliance, and driving efficiencies and revenue growth. This role will be split between the Old Street and Chiswick offices, as well as requiring frequent travel to sports events to evaluate onsite live productions, consult with onsite customers, and help identify execution efficiencies. Your Role Accountabilities… Team Management • Responsible for leadership, hiring, training and oversight for ~12 team members across EMEA (1 Supervisor and a team of Engineers/Associates)., • Managing a team of over 12 staff in the Global Field Engineering Team, responsible for providing 24/7 broadcast and IT services to support live sports and news broadcasts at any business-determined location., • Leading the evolution of team capabilities, including recruitment, onboarding, and delegation of responsibilities, to adapt to changing workloads and technological complexities., • Mentoring and developing team members, providing training and development opportunities to enhance performance. Conducting regular performance reviews, offering constructive feedback and fostering a collaborative and innovative work environment. Collaboration and Process Improvement • Actively engage Eurosport leaders and TNT Sport technical operations teams in planning and staffing event requirements, as well as to strengthen partnerships., • Assisting the VP with setting out the strategy and department goals, ensuring they accurately reflect the overall strategy and priorities of key stakeholders at any point in time., • Managing budget and staffing requirements, effectively managing fluctuations in resources and technology requirements., • Working closely with the leadership of News & Sports Planning and peers to develop deployment assignments for the International Field Engineering, improve processes, and enhance resource efficiency., • Establishing regular communication with the regional business and cross T&O departments with a focus on service, supporting their needs and requirements., • Exploring and implementing new field technology and best practices to optimise remote executions in line with WBD global strategies., • Overseeing MFP (REMI) kits adoption and workflow changes, ensuring minimal disruption to ongoing field operations., • Leading workstreams, working closely with News and Sports Production, and LPP Engineering teams to ensure cohesive scheduling technology strategies. Remote Execution and Event Coordination • Frequent travel to sports events to evaluate onsite live productions, consult with onsite customers, and help identify execution efficiencies., • Ensuring the Global FE teams successfully and timely deliver field production technology executions to meet live broadcast deadlines., • Ensuring field gear readiness with an emphasis on upcoming key field production needs. Working with the Sports & News teams to align scheduling resource availability with commercial objectives and maximise revenue opportunities., • Overseeing highly visible event productions of live broadcasts in cooperation with Sport & News programming teams. Qualifications & Experience... • Proven experience in a senior events execution and field technology teams’ management role within a News and Sports media organisation., • Extensive experience in live and sport field technology deployments and implementations., • Strong leadership and team management skills demonstrating the ability to motivate, develop and inspire a team., • Proven track record in directing successful teams, delivering to the highest standards., • Adept at working collaboratively with other service delivery internal departments., • Proactive in troubleshooting, problem-solving and avoidance of issues., • Adaptable and flexible in a challenging, demanding, and fast-paced environment., • Excellent communication skills and ability to represent the department globally., • Experience of budget and expense management. #Tech Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients’ needs and the regulatory environment evolve, you’ll encounter new problems to solve and new opportunities for growth. Whether it’s advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you’ll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You’ll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you’ll develop your skills and gain valuable experience that will serve you throughout your career. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Our rapidly growing Private Client Team manage funds, businesses and trusts of individuals, families and entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. We’ve established a strong global network that is recognised as a leader especially in looking after entrepreneurs and owner-managed businesses. You’ll need excellent people skills and strong technical ability as you visit clients across the world. In return, you’ll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients. We’re looking for someone with: * Maintain an in depth, up to date, knowledge of relevant aspects of Private Client taxation. * Acknowledged as an expert in their specialist field and able to deal with complex tax issues. * Educated to degree level; and/or CTA and/or ACA qualified or equivalent. * Demonstrable appropriate post qualified experience. * You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. * At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (30K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£30-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £30K-35K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

Job Title: Senior Manager, IT System and Technology Manager Salary: £70,000 - £100,000 basic salary Location: White City, London: in-person 4/5 days Our client is looking to appoint a Senior IT Manager/Head of IT, with a strong understanding of Entrata, Property Management Software Application. The Role To lead and manage three critical IT functions: the Entrata Application Service Team, the End User Support Team, and administrative oversight of Corporate IT network and system resources based in London. This role requires strategic leadership, operational excellence, and a strong understanding of enterprise IT service delivery Job Responsibilities 1. Entrata Application Service Management • Establish and lead a dedicated team to support the Entrata application, ensuring high availability, performance, and user satisfaction., • Oversee application lifecycle management including deployment, upgrades, incident resolution, and vendor coordination., • Define and implement service level agreements (SLAs), KPIs, and continuous improvement initiatives., • Collaborate with business stakeholders to align application capabilities with operational needs. 2. End User Support Team Leadership • Manage the site end-user support function, ensuring timely and effective resolution of IT issues., • Develop and enforce support policies, procedures, and standards to enhance user experience., • Implement ITSM best practices and tools to streamline support operations., • Lead training and development initiatives to build a high-performing support team. 3. Corporate IT Network & Systems Oversight (London) • Provide administrative oversight for IT infrastructure resources located in London, including network, servers, storage, and security systems., • Coordinate with infrastructure teams to ensure compliance, reliability, and scalability of systems., • Support audits, risk assessments, and ensure adherence to corporate IT governance and cybersecurity policies., • Bachelor’s degree in Information Technology, Computer Science, or related field; Master’s degree preferred., • Minimum 10-12 years of experience in IT operations, with at least 3 years in a managerial role., • Proven experience managing enterprise applications and end-user support teams., • Strong understanding of IT infrastructure, network systems, and cloud technologies., • Experience with Entrata Property Management Software is essential, • ITIL certification or equivalent service management credentials., • Familiarity with global IT operations and cross-cultural team management., • Strong analytical and problem-solving abilities

Job Role: Data Engineer - Join Our Fintech Revolution! Location: London, UK Job Type: Full-time, in-office Reports To: Chief Technology Officer Salary: Competitive About Us We are an innovative fintech organisation committed to reshaping the future of homeownership by providing cutting-edge mortgage and insurance products. Our mission is to empower underserved borrower segments in the UK mortgage market. We pride ourselves on fostering a culture of excellence, collaboration, and support, enabling our team members to thrive! Job Purpose Are you a data enthusiast ready to take on an exciting challenge? As a Data Engineer, you will design, build, and operate our internal data platform, ensuring data from third-party systems is accurate, structured, and ready for insightful analysis. You will play a crucial role in managing data pipelines and ensuring high-quality data flows that meet our business needs. Key Responsibilities Data Platform & Engineering Build and maintain data ingestion pipelines using Azure Data Lake (ADLS Gen2) and Microsoft Fabric. Seamlessly integrate third-party platforms and implement data transformations. Develop datasets for Power BI and support management information reporting. Contribute to data architecture discussions, aligning with best practises. Data Quality & Governance Implement automated data quality checks and maintain clear documentation. Ensure consistent application of data definitions and business rules across teams. Support auditability through traceable data processing steps. Delivery & Collaboration Collaborate with external partners and internal teams to meet reporting needs. Work closely with Information Security to ensure compliant data handling. Participate in agile sprints, contributing to technical planning. Operational Ownership Monitor data pipeline health, performance, and reliability. Troubleshoot data issues swiftly, communicating effectively with stakeholders. Drive continuous improvement of the data platform's resilience and performance. Key Requirements Qualifications Degree in Computer Science, Cyber Security, Information Technology, or related field, or equivalent professional experience. Experience & Skills Essential Hands-on experience as a Data Engineer in a modern cloud environment. Strong expertise in Azure data services (ADLS, Azure Data Factory, Microsoft Fabric). Proficient in SQL and data modelling. Experience with API integration and SFTP data feeds. Excellent communication skills for engaging non-technical stakeholders. Desirable Background in financial services or fintech. Familiarity with Power BI dataset modelling. Knowledge of DevOps/CI/CD practises for data engineering. Personal Attributes Detail-oriented and committed to data quality. Analytical and pragmatic problem-solving approach. Ability to balance speed and quality in delivery. Collaborative mindset with a passion for cross-functional teamwork. What We Offer Competitive Salary: Attractive compensation package. Professional Development: Opportunities for continuous learning and career advancement. Generous Annual Leave: 25 days plus statutory days, increasing by one day after five years of service, up to 30 days. Are you ready to make an impact in the world of fintech? Join us on our journey to innovate and empower! Apply today to become a vital part of our dynamic team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Audio Visual Field Service Engineer (residential) - I am now looking for an audio visual experienced residential service engineer with either a good residential audio visual background (4 years) to take on av projects and systems that have been integrated into millionaires and billionaires homes, apartments, penthouses, yachts and beyond. This role is with a residential home automation company who have consistently delivered to the highest standards. This role will be a mix of remote technical support / on occasion further afield overseas to be hands on with av systems. I will need to see from you a technical CV that covers the following: • Crestron Control, • Lutron lighting Service / Integration / Programming, • IT home networks / Cisco (set up / configuration). Wyrestorm, • Screen / Projector Lifts, • Multi-room Audio, home cinema, • Audio Visual Racks, smarthome love and appreciation, • Client facing / remote technical support, overseas travel, • Extremely technical and an excellent head for fault finding, • Digital Media Systems If you have this defined skill set and you are extremely client facing then please send me your full technical CV with all kit and hands on skills clearly shown. NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK AND BE WORKING LEGALLY ALL INFORMATION MUST BE IN THE CV NOT IN A COVERING LETTER AUDIO VISUAL AV A/V A-V AUDIO/VISUAL AUDIO-VISUAL FIELD SERVICE ENGINEER CRESTRON SOUND LUTRON RESIDENTIAL CEDIA SMARTHOME KNX WYRESTORM AUTOMATION INTEGRATION INSTALLATION RACK LONDON SURREY BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE HERTS HERTFORDSHIRE MIDDX MIDDLESEX KENT SURREY LONDON

Field Service Engineer Location: London Salary: £35,000 - £32,000 per annum Join a market leader shaping the future of cleaning technology! With over 50 years of industry experience, ICE is the UK's largest independent provider of cleaning equipment, trusted across retail, healthcare, logistics, manufacturing and education sectors. We're driving innovation within the industry, from advanced robotic cleaning machines to sustainable solutions. If you're hands-on, solution driven and thrive in a fast-paced environment, this is your opportunity to build a career with real momentum! The Role As a Field Service Engineer, you'll be the face of ICE, delivering expert maintenance and repairs that keep essential equipment running smoothly across customer sites. No two days are the same. You'll diagnose faults, solve problems on the spot and ensure machines perform at their best, while building strong relationships with our customers who rely on your expertise. What You'll Be Doing • Diagnosing, servicing and repairing a wide range of cleaning equipment, • Delivering first-class customer service on-site, • Carrying out planned maintenance and safety testing, • Managing van stock and ordering parts efficiently, • Recording work in real time using our digital systems, • Providing clear and accurate service reports after every visit, • Experience in a Field Service Engineer or similar role, • Strong mechanical and electrical troubleshooting skills, • Hands on expertise with tools and diagnostic equipment, • Customer focussed with excellent communication skills, • Be part of a fast-growing, forward thinking business, • Work with cutting-edge robotic cleaning technology, • Ongoing training, development and career progression We believe that great people deserve great support. That's why we offer a comprehensive benefits package: • Reward Gateway Access - exclusive discounts and perks, • Health Shield - everyday healthcare support, • Life Assurance - for peace of mind, • Private Medical Cover, • Company Pension Scheme, • Employee Assistance Programme - 24/7 wellbeing support, • Long Service Awards, • Generous Annual Leave and Birthday Day Off To Apply If you feel you are a suitable candidate and would like to work for Industrial Cleaning Equipment Ltd, please do not hesitate to apply.

Field Service Engineer Location - Central London and Greater London Competitive Salary (DOE) The Role We’re looking for a skilled Field Service Engineer with at least 2 years of experience to join our Team in Central London. This is a customer-facing role where you’ll be responsible for maintaining, repairing, and installing office print equipment across client sites. Key Responsibilities Service and repair devices from leading manufacturers including Canon, Ricoh, and Kyocera Carry out on-site repairs in line with company service standards Perform preventative maintenance during scheduled and reactive visits Meet response times and deliver consistently high-quality work Install equipment, including basic networking setup and user training Provide excellent customer service with a professional and approachable manner Collaborate closely with the Call Control team What We’re Looking For Minimum 2 years’ experience in photocopier/printer maintenance Manufacturer training certifications (preferred) Ability to work independently and as part of a team Strong problem-solving skills and attention to detail Excellent communication and customer service skills What We Offer Competitive salary (based on experience) Travel card, laptop, and mobile phone Generous annual leave Pension scheme Ongoing training and development opportunities Regular company social events If you’re a motivated engineer looking to grow your career in a supportive and dynamic environment, we’d love to hear from you. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (£30K-£40K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£30-£40K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £30K-40K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you up to 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

Your new role A leading construction and infrastructure organisation is seeking an experienced Front Office Service Manager to lead the end-to-end delivery and continual improvement of IT services that support front-office business operations. This role oversees critical end-user services including service desk, field support, device provisioning, software licensing, telephony, and peripherals within a multi-vendor, outsourced environment. You will ensure these customer-facing services deliver measurable business value, meet agreed performance targets, and offer a high-quality user experience. You will maintain accurate service information in the IT Service Catalogue and ensure all front-office services are delivered efficiently, cost-effectively, and in line with ITIL and SIAM principles. This role includes leadership responsibility for service desk, field support, and asset management teams. You will shape operational processes, drive service improvements, and optimise budget utilisation while ensuring adherence to IT policies, standards, and asset management best practices. Strong stakeholder relationships are essential. You will work closely with business leaders to understand operational priorities and ensure IT services maximise productivity and align with business needs. Working alongside other Service Managers and Digital teams, you will champion consistent service delivery and drive continuous improvement across the wider IT function. What you'll need to succeed • Proven experience managing end-user workplace services (service desk, devices, telephony, printers, software licensing, etc.), • Experience managing services in multi-vendor, managed service, or outsourced environments, • Strong knowledge of IT asset management best practices, • Excellent stakeholder management and relationship-building skills, • Hands-on experience with ITIL and SIAM frameworks, • Experience in incident, problem, and change management, • Budget and cost allocation experience, • Business-focused, service-driven mindset, • Excellent communication and presentation skills, • Strong documentation and reporting capabilities, • Experience leading teams in a matrix environment, • IT service management (ITIL, SIAM) - Expert, • Incident, problem, and change management - Competent, • Stakeholder engagement & communication - Accomplished, • Service portfolio and catalogue management - Competent, • Budget & financial management - Competent, • Vendor management - Competent, • Hardware & software asset management (full lifecycle) - Competent If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Junior AV Engineer (Lutron / Control 4 ) £27,000 - £37,000 + Training + Progression + Paid Travel + Company Laptop + Company Phone + Company benefits + Pension London Are you a Junior AV Engineer from a Home Automation background or similar looking to join a state-of-the-art Home Cinema Automation Company, where you will be given full training and progression into Senior and leadership roles?An exciting role for an AV Engineer looking to join a market leading Smart-Home company who are leading the way in product and innovation within Homes around London. You will be responsible for installing and servicing a range of AV equipment.This role offers extensive on-the-job training, mentorship by senior engineers, and specialised manufacturer courses. You'll start by shadowing experienced professionals, gradually taking on more responsibility as you progress toward becoming an independent AV Engineer. You'll engage directly with a variety of prestigious clients, installing and servicing cutting-edge AV equipment throughout London. This position is ideal for those eager to develop their skills and advance within the field.Ideal Candidate:- Possesses a basic understanding of Audio Visual or IT systems-Understands Control 4 or Lutron- Motivated by career progression and skills development in the AV field.- Enjoys working across London and interacting with clients on diverse projects.The Role Includes:- Install and service a range of AV systems.- Troubleshooting and client support under the guidance of seasoned engineers.- Progressing to full autonomy as a skilled AV Engineer.Perks:- Comprehensive training and career development.- Travel expenses covered.- Company-provided laptop and phone, supporting your role and responsibilities.Interested?Join a company that values growth and employee development. Click "Apply Now" to take the first step in your AV career. All applications are managed with confidentiality and professionalism through Roundhouse Recruitment Limited, your partner in developing a thriving career in Audio-Visual Engineering.Keywords: Junior AV Engineer, Audio Visual Technician, AV Installation, IT Systems, Haringey Careers, Field Engineer, AV Technology, Progressive Career, Entry-Level Engineering.Junior AV Engineer

MS668 - Front Office Service ManagerLocation: Watford Salary: £70,000 - £80,000 + packageOverview: First Military Recruitment are currently seeking a Front Office Service Manager on behalf of one of our clients.You will be responsible for the end-to-end delivery, performance, and continual improvement of IT services supporting front office functions. This includes service desk, field support, and asset management, alongside budget responsibility, team leadership, and adherence to IT policies and best practice.Our client encourages applications from ex-military personnel; however, all candidates will be given due consideration.Duties and Responsibilities: • Manage delivery of front office IT services including end-user support and incident management, • Oversee hardware lifecycle: procurement, deployment, maintenance, and repair, • Manage software licensing, compliance, and asset tracking, • Support mobile devices, telephony, printing, and end-user equipment, • Build strong relationships with stakeholders and align services to business needs, • Manage full service lifecycle from design through to improvement and retirement, • Maintain accurate records across service catalogue, CMDB, and asset repositories, • Ensure smooth transition of new or changed services into operations, • Drive automation and continuous improvement initiatives, • Apply SIAM principles to manage internal teams and external suppliers, • Monitor service performance against SLAs/KPIs and conduct service reviews, • Manage service costs and budgets, ensuring value for money, • Provide performance and financial reporting to stakeholders, • Ensure effective incident resolution and root cause analysis, • Lead service improvements to enhance performance and user experience, • Collaborate with other Service Managers and IT teams for consistency, • Support IT asset audits and ensure compliance with policies, • Experience delivering end-user IT services (service desk, devices, software, etc.), • Experience in multi-vendor or outsourced environments, • Knowledge of IT asset management best practices, • Understanding of ITIL and SIAM frameworks, • Experience in incident, problem, and change management, • Strong stakeholder engagement and communication skills, • Budget and vendor management experience, • Service-driven, business-focused mindset, • Strong organisational and documentation skills, • Security clearance may be required, • Flexible working and travel as needed

IT Field Engineer (Entry-Level) – £100–£115 per day Full-Time & Part-Time Permanent Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don’t know where to start? We’re recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We’re looking for individuals who are: • Passionate about technology with a desire to build a long-term IT career, • Comfortable travelling to different customer sites (own vehicle required), • Practical and hands-on. DIY or similar experience is a bonus, • Ex-military backgrounds are highly desirable What You’ll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: • Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals, • Setting up and configuring devices, including desktops, laptops, printers, routers, and other equipment, • Replacing and upgrading components such as memory, hard drives, screens, and power supplies, • Carrying out routine maintenance and health checks on IT equipment, • Following technical guides and documentation to complete tasks accurately, • Providing clear updates to the IT Support Desk or relevant Cerco contacts, • Keeping customers informed of progress, expected timelines, and issue resolutions, • Working independently on site, managing your time and workload effectively, • Completing basic reporting or job sheets after each visit, • Adhering to field service standards, safety requirements, and professionalism at all times, • Upholding Cerco’s reputation on every assignment through reliable, friendly, and quality service Training (If required) Before starting work, candidates complete our training, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This equips you with the essential knowledge to work confidently and safely in the field. Role Details • Job Types: Full-Time, Part-Time, • Pay: £100–£115 per day, • Work Environment: Field-based (on the road), • Benefits: On-site parking (where available), • Licence Requirement: Full, clean UK driving licence (required), • Enhanced DBS Check (required)

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£18-£25K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker Please note this is a training course and fees apply

Audio Visual Field Service Engineer (residential) - I am now looking for an audio visual experienced residential service engineer with either a good residential audio visual background (4 years) to take on av projects and systems that have been integrated into millionaires and billionaires homes, apartments, penthouses and beyond. This role is with a residential home automation company who have consistently delivered to the highest standards. This role will be a mix of remote technical support and hands in person visitis to be hands on with av systems. I will need to see from you a technical CV that covers the following: • Crestron Control, • Lutron lighting Service / Integration / Programming, • IT home networks / Cisco (set up / configuration). Wyrestorm, • Screen / Projector Lifts, • Multi-room Audio, home cinema, • Audio Visual Racks, smarthome love and appreciation, • Client facing / remote technical support, overseas travel, • Extremely technical and an excellent head for fault finding, • Digital Media Systems If you have this defined skill set and you are extremely client facing then please send me your full technical CV with all kit and hands on skills clearly shown. NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK AND BE WORKING LEGALLY ALL INFORMATION MUST BE IN THE CV NOT IN A COVERING LETTER AUDIO VISUAL AV A/V A-V AUDIO/VISUAL AUDIO-VISUAL FIELD SERVICE ENGINEER CRESTRON SOUND LUTRON RESIDENTIAL CEDIA SMARTHOME KNX WYRESTORM AUTOMATION INTEGRATION INSTALLATION RACK LONDON SURREY KENT SURREY MIDDX MIDDLESEX

1st Line Support Analyst O365, Windows, Active Directory, DNS, TCP/IP, Teams, OneDrive My client is a well established yet growing IT Services Company that have an immediate requirement for a 1st Line Support Analyst. As 1st Line Support Analyst you will have outstanding telephone / interpersonal / client skills with ambition to make your way in the IT field. The 1st Line Support Analyst role will be based out of the office where you will be part of a busy fast paced service desk where client satisfaction is everything. You will have a good level of 1st line troubleshooting skills with ambition to develop your technical knowledge further. My client is a small yet friendly team where everyone mucks in. Great environment for someone that wants to learn and really develop their technical knowledge and build a career in IT Services. 1st Line Support Analyst O365, Windows, Active Directory, DNS, TCP/IP, Teams, OneDrive MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

Audio Visual Field Service Engineer (residential) - I am now looking for an audio visual experienced residential service engineer with either a good residential audio visual background (4 years) to take on av projects and systems that have been integrated into millionaires and billionaires homes, apartments, penthouses, yachts and beyond. This role is with a residential home automation company who have consistently delivered to the highest standards. This role will be a mix of remote technical support / on occasion further afield overseas to be hands on with av systems. I will need to see from you a technical CV that covers the following: • Crestron Control, • Lutron lighting Service / Integration / Programming, • IT home networks / Cisco (set up / configuration). Wyrestorm, • Screen / Projector Lifts, • Multi-room Audio, home cinema, • Audio Visual Racks, smarthome love and appreciation, • Client facing / remote technical support, overseas travel, • Extremely technical and an excellent head for fault finding, • Digital Media Systems If you have this defined skill set and you are extremely client facing then please send me your full technical CV with all kit and hands on skills clearly shown. NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK AND BE WORKING LEGALLY ALL INFORMATION MUST BE IN THE CV NOT IN A COVERING LETTER AUDIO VISUAL AV A/V A-V AUDIO/VISUAL AUDIO-VISUAL FIELD SERVICE ENGINEER CRESTRON SOUND LUTRON RESIDENTIAL CEDIA SMARTHOME KNX WYRESTORM AUTOMATION INTEGRATION INSTALLATION RACK LONDON SURREY BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE HERTS HERTFORDSHIRE MIDDX MIDDLESEX

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence. As Field Service Engineer, you will be self-driven, personable professional who instils a high priority on delivering the wow service to customers as well as to colleagues; one who thrives as a member of a well-skilled team. Based in field, you will take pride in effectively installing and maintaining all equipment within our customers’ premises, making a difference every day in undertaking the more complex and challenging of installations, servicing and breakdown calls for coffee machines and other equipment, such as water coolers, juice machines and boiler systems including the training of machines with customers. The Role - Field Service Engineer • The delivery of exceptional customer service though the installation, repair and maintenance of equipment, ensuring the customer is communicated with at all times. The level of service provided must always be of the highest quality and delivered with the highest degree of integrity., • Carry out a broad range of equipment repairs and preventative maintenance tasks from fault finding to diagnosis, making sure all equipment is left in a good working order, with customers briefed on the issue., • Keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily / as required, • Complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction. Then upload to Ops Office team as needed straight away, • Provide agreed spare parts stocks via Eagle App to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory., • Technical skills to succeed in the role: Bean to Cup, Billi systems, electronics, POU coolers, plumbing, vending machines, filtration, barista/coffee quality, installation, project management., • Proactive approach to problem solving., • Excellent customer service skills, active listening in understanding the customer's needs and delivering., • Strong communication skills, ability to communicate effectively with both customers, colleagues and management., • Understanding of locations and road networks. Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too: • 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge., • Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs., • Candidate Referral Program: Help grow our team and earn rewards, • Company Bonus Scheme: Celebrate success with us., • Enhanced Sick Pay: Supporting you when you need it most, • Enhanced Parental Leave: Comprehensive support for your family journey, • Salary Sacrifice Pension Scheme: Save for your future with ease., • Life Assurance & Income Protection (UK Only): Peace of mind for you., • HSF Health Plan: Access affordable healthcare., • YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support., • Employee Assistance Programme: Mental health support, virtual GP services and more., • Menopause Support via Stella App: Tailored support for this stage of life. We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!

Maintenance Engineer • Company vehicle (with option for private use), • Paid overtime, • Staying away allowance, • Enhanced pension scheme, • Life cover, • Health & Wellbeing app, • 25 days holiday (increasing with service), • Ongoing technical training & development, • Long-term career stability within a well-established organisationA well-established and highly respected engineering organisation within the critical power and energy sector is seeking an experienced CHP Maintenance Engineer to join their growing team. With over four decades of industry expertise, the company specialises in the supply, installation, maintenance, and hire of critical power systems, including Combined Heat and Power (CHP) units, generators, UPS systems, and associated equipment. This role offers a strong balance of independence in the field, alongside the support of a knowledgeable and collaborative technical team.You will be responsible for servicing and maintaining CHP units ranging from 30kW to 500kW across a regional patch covering South London, Surrey, and Kent. The position involves both planned preventative maintenance and reactive breakdown response, acting as a key point of contact for customers on-site. Occasional overnight stays may be required, so flexibility is essential.Key Responsibilities:, • Carry out routine servicing and reactive maintenance on CHP systems, • Diagnose faults and perform effective repairs on mechanical and electrical systems, • Ensure full understanding of customer requirements prior to site visits, • Produce detailed and accurate service reports, highlighting findings and recommendations, • Maintain strong communication with the service and technical support teams, • Provide technical support to colleagues and customers when required, • Build and maintain positive working relationships with clients, • Adhere strictly to health & safety procedures, including risk assessments, • Represent the business professionally as a brand ambassador at all times, • Support training activities for customers and internal teams where neededWhat We’re Looking ForEssential:, • Minimum 3 years’ experience as a CHP Engineer or in a similar role, • Mechanical or Electrical Engineering qualification, • 18th Edition (IEE Wiring Regulations), • Strong electrical knowledge of LV power generation and distribution, • Solid understanding of LTHW systems (pumps, flow rates, delta T, boilers, BMS controls), • Experience using control systems and diagnostic software (e.g. ComAp, DSE), • IT literate (Outlook, Excel, Word, and laptop-based diagnostic tools), • Full UK driving licence, • Willingness to travel extensively and stay away when requiredThis is an excellent opportunity to join a financially stable and growing organisation that values its employees, invests in their development, and offers long-term career prospects. You’ll be part of a supportive team while enjoying autonomy in your day-to-day work.

Are you passionate about technology and eager to support organisations with cutting-edge IT solutions? Do you thrive in dynamic environments where your problem-solving skills make a real difference? Are you looking to advance your career in the IT industry with a forward-thinking organisation? If so, we have an exciting opportunity for you! We are currently seeking a talented and motivated Infrastructure Support to join our vibrant and fast-paced team in Greater London. This is your chance to become part of a leading organisation redefining the future of IT support and infrastructure management. Hours of Work: full time As an Infrastructure Support, you will play a vital role in maintaining and troubleshooting our IT infrastructure, ensuring smooth operation across all systems. Your primary responsibilities will include providing technical assistance to end-users, resolving hardware, software, server, and network issues promptly, and collaborating with various teams to optimise IT services. This role also offers excellent opportunities for professional growth and progression towards senior IT positions. Infrastructure Support Requirements: • Proven experience in IT support or infrastructure roles, • Strong troubleshooting skills across hardware, software, and network systems, • Excellent communication skills and the ability to explain technical issues clearly to non-technical users, • Knowledge of IT service management and ticketing systems, • Competitive salary package commensurate with experience, • Additional benefits include Life Assurance, Pension contributions, Private Medical Insurance, Income Protection, and Critical Illness Cover, • Company Car Scheme and Season Ticket Loan options available, • Access to Gym Membership (Wellhub), Cycle2Work schemes, and an Employee Assistance Programme (EAP) We are a leading organisation in the IT and Internet industry, committed to innovation, excellence, and employee development. Our team is dedicated to delivering outstanding IT solutions and support services to our clients, helping them succeed in an increasingly digital world. If you believe you are the ideal Infrastructure Support and are excited about joining a dynamic organisation, then don’t hesitate—apply now and take the next step in your IT career!

White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One’s mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you’ll do * You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome * You will take end-to-end responsibility for technical design, implementation, and operational considerations * Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes * You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community * You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide * Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) * You’ll work to achieve the goals and vision shared by Product Management and your Tribe Leadership * Innovate within your team, initiative area and contribute within your technical domain What we’re looking for * Proven experience in technical leadership, including leading a team or cross-functional squad * Proven experience working in both backend services and mobile technologies * Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST * Experience with AWS and strong understanding of cloud-based development * Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale * You’re able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste * Proven experience ability to deliver high quality applications at scale * An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation * We’re continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve * We love continuous learning and that’s why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Are you looking to benefit from a new career in Programming? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level Programming staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in coding. You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 -HTML and CSS Online Training (*12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. * HTML Essentials (6 weeks) * CSS Essentials (6 weeks) The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Once the HTML & CSS courses are complete, you will be ready to move forward. Step 2 -Online Training (*12 weeks) The second step includes a selection of more advanced courses to get you up to speed. * Learn the Command Line (1.5 weeks) * Learn Git & GitHub (1.5 weeks) * Learn JavaScript (1.5 weeks) * Learn Python 3 (1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet, so it will be essential! Python is highly versatile. You can use it for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses * AWS Certified Cloud Practitioner * Microsoft Certified: Azure Administrator Associate Step 4 - Junior Programmer placement (£25K - £40k) We work with you to secure your first role as a Junior Programmer, with a starting salary of anywhere between £25K - £40k. While working as a Junior Programmer, we will release your second batch of training which is specifically designed to qualify you to move into the programming field. Programmer Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the coding industry, you will be ready to move into higher paying programming roles. Our recruitment support team specialises in the Web and programming space and roles at this level have an average starting salary of £45K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level coding staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in coding? Apply now and one of our friendly advisors will be in touch. Keywords: Website, Web Developer, Business Development, Website, Web Design, Front End, Back End, Full Stack, Computer Programmer, Computer Systems Engineer, Systems Analyst, Programmer Analyst, Database Administrator, Front-end Developer, Mobile App Developer, Software Developer, Data Scientist, Cloud Engineer.

Are you an experienced Security Engineer with hands on expertise in installing and maintaining CCTV and access control systems? Do you enjoy solving technical challenges, working across diverse sites, and delivering high quality security solutions for clients? If so, this could be the perfect next step in your career. We are a leading security solutions provider seeking a skilled Security Engineer to join our growing technical team. First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential. As a Security Engineer, you will play an essential role in delivering first class security installations and support services. You will be responsible for deploying, configuring, and maintaining CCTV, access control, and associated security systems across various client sites. Working closely with colleagues from engineering and sales, you will ensure our customers receive reliable, high quality solutions and exceptional service. You will also have opportunities to: -Develop your technical and industry knowledge -Stay current with the latest security technologies -Access continuous learning and development programmes About the Role System Installation: -Install CCTV, intruder alarms, access control, door hardware, mechanical/electrical locking systems, and automatic doors across multiple client environments. Configuration & Testing: -Configure systems, perform functional testing, and ensure all installations operate to the highest standards. Troubleshooting & Fault Resolution: -Diagnose faults and carry out effective corrective actions to restore system functionality. Maintenance & Support: -Perform routine maintenance, upgrades, and ongoing technical support to maximise system uptime and reliability. Collaboration: -Work alongside sales and engineering teams to provide technical insight and ensure effective project delivery. Project Coordination: -Manage day to day tasks across multiple sites, ensuring timely completion and adherence to quality expectations. Customer Service: -Maintain strong client relationships through professional communication and a customer focused approach. Compliance: -Ensure all installations follow industry standards, manufacturer guidelines, and health & safety regulations. Requirements -Strong technical experience with CCTV and access control systems -Understanding of industry standards and best practices -Excellent communication and problem solving abilities -Valid driver’s licence -Willingness to travel across the region -ECS certification

Business Transformation Manager Join Sumitomo Corporation Europe Limited (SCEU), a global-facing organisation driving digital transformation, business development and supply chain innovation. This hybrid London role combines programme management, data analytics and strategic investment evaluation to deliver operational improvement and sustainable growth. If you’ve also worked in the following roles, we’d also like to hear from you: Business Development Executive, Strategy Manager, Digital Transformation Manager, Investment Manager, Strategy & Transformation Manager, Transformation Manager, Programme Manager, Corporate Development Manager, Business Transformation Manager This role is officially known as Business Development & Transformation Manager SALARY: £80,000 to £110,000 per annum + Benefits LOCATION: Hybrid. Working 3 Days from the Office in London (EC4V) and 2 Days from Home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Business Transformation Manager to join a forward-thinking organisation driving digital transformation, strategic investment and supply chain optimisation across international operations. As a Business Transformation Manager you will lead cross-functional programmes that improve operational efficiency, strengthen digital capabilities and support data-driven decision-making. You will collaborate with stakeholders across business development, IT, operations and engineering. The Business Transformation Manager will also contribute to evaluating investment opportunities, developing commercial models and supporting due diligence, helping shape long-term business growth and innovation. ABOUT US Sumitomo Corporation Europe Limited (SCEU), as part of Sumitomo Corporation, is one of the world’s largest integrated trading groups. Our purpose is simple yet powerful: enriching lives and the world. We put customers at the heart of everything we do while embracing our responsibility to society. Inclusion is key – everyone is welcome, and everyone is treated fairly and with respect. WHY JOIN US? • Stunning views of the River Thames from our newly refurbished London office space with excellent facilities and a welcoming atmosphere, • Contribute to work that supports sustainability, innovation and global responsibility, • Apply early to avoid missing out – successful candidates will hear from us in March/April 2026 DUTIES Your duties as the Business Transformation Manager include: • Lead Digital Transformation: Drive enterprise-wide digital transformation initiatives to improve operational efficiency and data-driven decision-making, • Implement Advanced Analytics: Introduce AI and analytics capabilities to optimise supply chain and operational performance, • Develop Digital Operating Models: Design scalable frameworks that strengthen organisational capability and technology adoption, • Programme Governance: Manage complex cross-functional programmes including scope, timelines, budgets and risk management, • Stakeholder Collaboration: Act as a strategic bridge between regional teams, senior leadership and technical specialists, • Supply Chain Transformation: Integrate digital solutions with operational processes to improve agility, service levels and cost efficiency, • Investment Evaluation: Identify and assess new investment opportunities through market analysis and strategic fit assessment, • Commercial Modelling: Develop financial projections, business cases and value propositions to support growth initiatives, • Due Diligence Support: Coordinate advisors and evaluate operational and financial risks during investment processes, • Performance Measurement: Define KPIs and performance metrics to measure programme outcomes and operational improvements CANDIDATE REQUIREMENTS ESSENTIAL • University education or equivalent background in business administration, finance, economics, engineering or a related discipline, • Previous experience in digital transformation, business strategy, programme management or corporate development, • Strong analytical skills with experience using data analytics, reporting tools or advanced Excel modelling, • Experience managing cross-functional programmes or complex business initiatives, • Strong stakeholder management skills with the ability to engage senior leadership and technical teams, • Understanding of international commercial environments, business operations and supply chain processes, • Analytical mindset with the ability to interpret complex data and provide strategic recommendations, • Experience in IT, digital transformation or technology-led programme delivery, • Knowledge of supply chain optimisation or operational transformation programmes, • Experience supporting investment analysis, due diligence or post-merger integration activities, • Professional certifications in project or programme management, • Advanced academic qualification such as a Masters’ degree in a relevant field BENEFITS • Competitive salary + Car Allowance plus benefits, • Hybrid working – 3 days working in the office in London per week with 2 days working from home, • 25 days annual leave + flexible working hours, • Flexi time credits for hours worked beyond 35 hours per week, with line manager approval, • Working Away - Up to 20 calendar days to work from any location either in the country you work in or overseas, • Life assurance, pension scheme, bonus scheme, • Free annual health check, • Free onsite gym with pool and classes, • 24/7 Employee Assistance Programme, • Training and development tailored to your goals, • Potential support towards professional qualifications NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14514 This job is being advertised by AWD online on behalf of Sumitomo Corporation AWD-IN-SPJ

Field Service Engineer Rainham £35,000 - £37,000 Basic + Door-to-Door Pay + Overtime (£45,000 OTE) + Company Van + Long-Term Progression + Great Culture Are you a hands-on Field Service Engineer looking for a role with long-term security and the opportunity to work for a market leader in the environmental services sector? Join a well-established company backed by significant investment and known for its commitment to staff development and safety. Enjoy the stability of a growing business with huge expansion plans, excellent training, and support from a close-knit and highly skilled team.If you have a background in mechanical or electrical engineering, particularly with pumps, waste water, or separators, this is the ideal opportunity to take your skills to the next level in a vital and varied role as a Field Service Engineer!Your Role As A Field Service Engineer Will Include:* Field-based service, maintenance and audits of industrial assets (separators, tanks, pumps, etc.) * Hands-on site work including inspecting manholes, control panels, filters, and probes * Electrical continuity testing, stripping out/installing control panels * Working within confined spaces and producing integrity reports * Complying with safety, regulatory and customer-specific requirements * Promoting safe practices and high standards across all customer sitesAs A Field Service Engineer You Will Have:* Mechanical or electrical engineering background (wastewater, utilities, ex-military welcome) * Hands-on problem-solving approach with a strong work ethic * Previous experience with pumping stations, separators, or water systems preferred * Full driving license and willingness to travel regionally * IT skills and the ability to use tablets/software on-siteApply now or call Billy on for immediate consideration! Keywords: Field Service Engineer, Mechanical Engineer, Electrical Engineer, Environmental Services Engineer, Pump Engineer, Wastewater Engineer, Utilities Maintenance, Industrial Service Technician, Site Engineer, PPM Engineer, This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.Please visit our website to view other positions we are currently handling.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Join Superdrug Head Office-Make a Real Difference Every Day! Location: East CroydonHours: 37.5Salary: CompetitiveWhy Superdrug?Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includesThis is an exciting opportunity to join an established and growing high street retailer.We are looking for a Dot Net Developer to join our expanding development team. The team is working in an AGILE manner using Kanban methodology. Generate detailed customer focused initiatives, in line with the IT Department strategy and support with execution. Listen to the customer and implement new ideas and ways of working which are designed to improve service considering both Online and Offline. Whilst ensuring the team prioritises actions which delight the customer/team member.Key Responsibilities:. Design, develop, and maintain high-quality software solutions.. Collaborate with product managers, designers, and other stakeholders to define project requirements and deliverables.. Ensure the scalability, performance, and security of software applications.. Conduct code reviews and provide constructive feedback to team members.. Stay up to date with emerging technologies and industry trends.. Troubleshoot and resolve technical issues as they arise.. Contribute to the continuous improvement of development processes and best practices.. Customer Focused: Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform.. Tech & AI: Helping your team understand when to use AI, when to rely on human judgment, and how to combine both.. Tech & AI: Rethinking how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work.. Tech & AI: Role modelling behaviours to encourage confidence with AI. Actively developing your ability to use AI effectively and think critically about outputs.. Tech & AI: Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion.Technical Responsibilities:. Design software solutions, ensuring alignment with business goals and technical requirements.. Conduct code reviews and provide constructive feedback to team members.. Develop and maintain technical documentation, including system architecture diagrams and API specifications.. Troubleshoot and resolve complex technical issues, ensuring minimal disruption to development processes.. Optimize application performance and scalability through effective coding practices and system design.. Implement and manage CI/CD pipelines to streamline the development and deployment process.. Ensure the security and integrity of software applications through adherence to cybersecurity best practices.Qualifications:. Bachelors or Masters degree in Computer Science, Engineering, or a related field.. 2 years+ experience as a .Net Developer or similar role.. Strong proficiency in the .Net Stack.. Experience developing mobile applications in Xamarin / .Net MAUI / Flutter.. Experience with software development methodologies such as Agile or Scrum.. Excellent problem-solving skills and attention to detail.. Strong communication and interpersonal skills.. Ability to work effectively in a fast-paced, collaborative environment.. Experience with cloud computing platforms, ideally Azure.. Establishes strong relationships at all levels.. Can manage tough/complex messages with all stakeholders.. Role model collaboration to the team to exceed goals.. Positive attitude towards feedback, uses this to generate initiatives to meet/exceedexpectations, and shares feedback in a meaningful way.. Effectively manages their team by playing to strengths and proactively addressing itsopportunities. Ensuring everyone wellbeing & diversity is considered and celebrated.Here's what's in it for you:. 33 days holiday rising to 38 days with length of service. (inclusive of bank holidays). 2 staff discount codes for yourself and a family member or friend.. 30% discount on Superdrug Own Brand Products both in store and online.. Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.. Company pension matching and bonus.. We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.. Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.. We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!. Unrivalled Learning and Development programmes.. Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support. . Come and be part of something special! For information on how we manage and store your data please go to

We are recruiting on behalf of a well-established and growing medical technology business for a Medical Device Field Service Engineer to cover the Southern UK. This is a field-based role supporting customers with preventative maintenance, installations and reactive call-outs on specialist medical and laboratory equipment. This role would suit a Field Service Engineer with a sound mechanical engineering background, good IT skills, and a professional, customer-focused approach. Candidates should ideally live within 45 minutes of Sunbury-on-Thames to attend training and team meetings when required. As a Medical Device Field Service Engineer, you will be responsible for servicing, maintaining, and installing medical and laboratory equipment at customer sites, including clean room and clinical environments. You will manage your own diary, liaise directly with customers to schedule visits, and represent the business professionally in the field. Key Responsibilities – Field Service Engineer • Carry out preventative maintenance, servicing, and calibration of medical devices, • Attend reactive call-outs and fault-find mechanical and system issues, • Install and commission new equipment at customer sites, • Provide on-site product support and basic training to customers and distributors, • Manage your own weekly service schedule, booking visits directly with customers, • Complete service documentation accurately (digital and written), • Support customers in clean room and regulated environments, • Proven experience as a Field Service Engineer, • Strong mechanical engineering background (essential), • Experience working in a field-based engineering role, • Good IT skills, with the ability to support basic networking diagnostics, • Experience with medical devices, laboratory equipment, or clean room environments (desirable), • Excellent customer-facing and communication skills, • Ability to work independently and manage your own workload, • Covering Southern UK, mainly London and surrounding areas, • Occasional travel further afield when required, • £35,000 salary, • Company van, • Full product training provided, • Monday to Friday working pattern, • Long-term career opportunity within a specialist medical technology business, • Pension, • This is an excellent opportunity for a Field Service Engineer looking to join a specialist, growing organisation offering autonomy, technical development and customer-facing responsibility.

Field Service Engineer - Ricoh MFD / Print (Walking Role) Location: Central London (Hybrid) An established and growing provider of managed print and document solutions is looking to appoint a Field Service Engineer to support clients across Central London. This is an excellent opportunity to join a customer-focused business delivering industry-leading MFD technology, with a strong emphasis on service quality and long-term client relationships. The Role You will be responsible for the installation, maintenance and repair of MFDs and print equipment across your assigned region, ensuring a high standard of service delivery at all times. Key responsibilities include: Installing, servicing and maintaining MFDs, printers and associated software Diagnosing and repairing faults both on-site and remotely Carrying out routine maintenance and preventative servicing Managing service calls efficiently in line with agreed SLAs Providing technical support and basic user training to customers Maintaining accurate service records and documentation * Building strong client relationships and representing the business professionally The Ideal Candidate The ideal candidate will have experience working within the MFD / print industry and be confident operating in a customer-facing field role. You will ideally have: Proven experience as a Field Service Engineer within the MFD / print sector Strong working knowledge of Ricoh devices (essential) Experience with PaperCut or similar print management software (desirable, training can be provided) Excellent fault-finding and diagnostic skills Good IT and networking knowledge (TCP/IP, scanning, print drivers) Strong communication and customer service skills * A full UK driving licence The Opportunity Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge. Our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering, as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Printer Engineer Location - Central London and Greater London Competitive Salary (DOE) The Role We're looking for a skilled Field Service Engineer with at least 2 years of experience to join our Team in Central London. This is a customer-facing role where you'll be responsible for maintaining, repairing, and installing office print equipment across client sites. Key Responsibilities Service and repair devices from leading manufacturers including Canon, Ricoh, and Kyocera Carry out on-site repairs in line with company service standards Perform preventative maintenance during scheduled and reactive visits Meet response times and deliver consistently high-quality work Install equipment, including basic networking setup and user training Provide excellent customer service with a professional and approachable manner Collaborate closely with the Call Control team What We're Looking For Minimum 2 years' experience in photocopier/printer maintenance Manufacturer training certifications (preferred) Ability to work independently and as part of a team Strong problem-solving skills and attention to detail Excellent communication and customer service skills What We Offer Competitive salary (based on experience) Travel card, laptop, and mobile phone Generous annual leave Pension scheme Ongoing training and development opportunities Regular company social events If you're a motivated engineer looking to grow your career in a supportive and dynamic environment, we'd love to hear from you. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Temporary Field Operations Engineer - 6 Month Duration Day Rate: £161 - £173 (£42k - £45k equiv)Hours: 40 per week Base: Croydon Travel: Nationwide (regular & reactive travel to client sites required) We're recruiting a highly capable Field Operations Engineer for a 6-month assignment supporting technical deployments and on-site IT operations across multiple UK locations. This is a hands-on, field-based role ideal for someone who thrives on variety, problem-solving and delivering robust infrastructure solutions in fast-moving environments. The Role You'll be the technical backbone of field operations-deploying, maintaining, and optimising IT infrastructure across sites nationwide. Working closely with network engineers, contractors, and local teams, you'll ensure equipment is installed correctly, systems stay stable, and users receive high-quality support. Key Responsibilities Technical Deployment • Execute on-site technical setups across centre locations, • Rack and cable servers, switches, and associated hardware, • Support installation and initial configuration with network engineers, • Oversee contractor activity to ensure compliance with project specs, • Maintain OS and application installations, including security patching, • Monitor and maintain cooling systems, PDUs, UPS units and other infra, • Support user account and permission management, • Troubleshoot and maintain printers, scanners, biometric kits, kiosks and other devices, • Set up and maintain surveillance systems (QVR Pro, livestreams, access control), • Manage inventory, user accounts, and mobile devices, • Procure IT equipment and manage timely delivery, • Maintain accurate asset records and inventory, • Liaise with vendors for service contracts and maintenance, • Participate in audits and support remediation actions, • Bachelor's degree in Computer Science or equivalent training, • 2+ years' experience in systems engineering or similar technical roles, • Strong hands-on experience with IT deployments, cabling and hardware setup, • Experience with routers and switches (required), • VMware or other virtualisation experience (required), • MS Active Directory experience (required), • Knowledge of: Linux (RHEL/Debian), Bash, VMware, Windows Server, PowerShell, Windows 11, macOS, • Excellent communication and teamwork skills, • Strong analytical and problem-solving mindset, • Comfortable working in international and multicultural environments Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.Love Success is proud to serve as an Employment Agency for this vacancy.

About the Role We are seeking an experienced IT Field Engineer to join a dynamic London-based team supporting both educational sectors and commercial clients. You will act as the primary on-site engineer, handling complex IT infrastructure work independently, maintaining excellent client relationships, and delivering high-quality solutions. This is a hands-on, field-based position, requiring confidence in client-facing interactions and the ability to manage your workload efficiently. Key Responsibilities Technical Delivery: • Install, configure, and commission Microsoft-based IT systems and network infrastructure at customer sites., • Set up and manage enterprise-grade server hardware (Dell, HPE, etc.), including firmware, RAID, and OS installations., • Provide on-site support and guidance to schools and other clients, including migrations to Google Workspace for Education and related platforms., • Build, upgrade, and migrate Windows Server environments (2012–2025), covering Active Directory, Group Policy, file and print services, and core server roles., • Perform planned infrastructure upgrades, server replacements, and customer migrations according to project plans, escalating risks as needed., • Attend regular customer visits across London and the South East to deliver projects and resolve technical issues., • Coordinate closely with Service Desk and Project teams to ensure smooth service delivery and handovers., • Keep clients informed throughout projects, escalating technical risks or issues clearly when additional input is required. Operational Excellence: • Maintain accurate documentation for every site visit, including job sheets and asset records., • Ensure adherence to technical standards, health and safety guidelines, and operational procedures., • Minimum of 3 years of field-based IT experience, ideally in a managed services or project-driven environment; experience in education is a plus., • Hands-on experience delivering Windows Server installations, upgrades, and migrations (2012–2025), including:, • Active Directory, DNS, DHCP, Group Policy (including printer deployment), • Hyper-V and ESXi management, • Firewall configuration (SonicWall, WatchGuard, Fortinet, or DrayTek), • Enterprise-grade server hardware (Dell, HPE, or similar), • Strong knowledge of Windows client OS and Microsoft 365 administration (Exchange Online, Teams, OneDrive, SharePoint, Intune, MFA, SSO)., • Vendor or manufacturer certifications are desirable (Microsoft, CompTIA, Cisco, etc.)., • Professional, reliable, and confident working directly with clients., • Self-sufficient and organized, able to manage workloads independently and escalate when necessary., • Adaptable to different environments, customers, and technologies., • Excellent time management with a commitment to quality delivery., • Your experience has been limited to service desk or remote support roles without regular on-site infrastructure work., • You lack hands-on experience building, upgrading, or migrating Windows Server environments in the field., • You are not comfortable leading on-site projects and communicating directly with clients.

Start Your Career as a Trainee Field Service Engineer with Hotpoint Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you. About the RoleAs a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running. What you'll be doing: • Driving your own Hotpoint van to customer appointments, • Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines, • Providing top-notch customer service, • Managing your tools and spare parts stock, • Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info, • Shadowing - Join an experienced engineer on the road to see the job in action, • Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough, • On-the-Job Learning (6 - 9 months) - Build your skills with real customers, • Passionate about customer service, • Interested in electrics, mechanics, or hands-on problem-solving, • Hold a full UK manual driving licence, • Physically fit - able to move and lift appliances, • Eligible to work in the UK, • Pay: £29,367.00 - £30,512.00 per year (daily rate equivalent via umbrella company), • Bonuses: Commission + overtime opportunities, • Vehicle: Fully equipped company van + fuel card, • Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent, • Benefits: Access to Perkbox (discounts, perks & treats), • Learn from the best with industry-leading training, • Join a globally respected brand trusted by millions, • Enjoy a secure career path with opportunities to grow Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact Sheona

Ref: 23345 Salary: £38,000, plus bi-annual profit-sharing bonus Location: London Job status: Permanent Working hours: 35 hours per week onsite Start date: ASAP Team member with responsibilities including technical support at customer sites, product repair and supporting business development. Field Service Engineer (Semiconductor) - Responsibilities: • Responding to customer technical questions by email and telephone support., • Product Repair and Repair Management (preparing repair summaries and quotations to customers), • Support to business development team, • Installation, maintenance and troubleshooting of RF Products at customer sites in Europe., • Health & Safety /IT– responsible for ensuring company meets policy requirements, • Previous experience or study in Electronic Engineering, • Must be competent in the use of MS Office, particularly Excel, Word, Access and Power Point to intermediate level. Internet and email., • Fluent in written and spoken English, • Experience of working in an engineering environment Soldering experience, • German, Japanese other languages a plus, • IT server knowledge (desirable), • Knowledge of RF and DC power supplies, impedance matching units or plasma chambers (desirable), • Knowledge of workplace Health & Safety (desirable) We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Join a leading airline services provider as a Service Desk and Incident Management Lead! Job Overview: We are seeking a highly skilled and motivated Service Desk & Incident Lead to oversee end-to-end Service Desk operations, manage Incident Management processes, and ensure alignment with ITIL best practices and governance. This role is critical in driving high-quality service delivery, tooling governance, and operational excellence across Transform. • Location: Uxbridge (Hybrid - 3 Days Onsite), • Daily Rate: Flexible (Inside IR35), • Contract Length: 6 Months, • Lead and manage the Service Desk team, ensuring exceptional IT support and high-quality service delivery., • Own and manage the end-to-end Service Desk model for Transform on the Central ServiceNow platform, aligned to ITIL and OpCo needs., • Oversee and drive the incident management process, including prioritisation, escalation handling, and major incident participation., • Approve new Application/Service support models and challenge non-fit-for-purpose designs during Service Design., • Govern Service Desk tooling, contractual components, SLA exceptions, and impacts of OpCo decentralisation., • Act as primary escalation contact for complex incidents, GDPR-related issues, and global service impacts., • Bachelor's degree in IT, Computer Science, or a related field., • Proven experience in Service Desk & Incident Management roles, including 3+ years in leadership., • Strong understanding and application of ITIL frameworks., • Excellent communication, decision-making, and problem-solving skills., • Proficiency with Service Desk platforms such as ServiceNow. Interview Process: Multi-stage interview process (details provided upon screening).How to Apply:If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us directly. If this job isn't quite right for you, but you're exploring new opportunities, please contact us for a confidential career discussion. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Field Service Engineer - Coffee Machines £40,000 - £45,000 Basic Salary + Overtime x1.5 + 33 days holiday + Training + Van + Door to Door + Healthcare + Pension London - Inside M25Are you a service engineer looking for a regional London based role with a prestigious market leading manufacturer? Are you looking to work for an industry leading, international brand offering manufacturer training, the chance to develop and progress with a fantastic package and excellent work life balance in a Monday - Friday role? The company are international manufacturers of commercial coffee machines, bean to cup and espresso machines which they supply into some of the most well-known restaurants, bars, hotels, hospitals, retail, universities and more. This is a regional field service role working with London customers inside the M25. You will be supplied with a company van, credit card and fuel card and travel to local customer sites to install, commission, maintain and repair high quality coffee machines. Working in a range of environments with a varied customer base, you will focus on delivering an excellent quality of service rather than high volume/fast pace. This is a great chance to join an international manufacturer, working with a range of prestigious customers where no two days will be the same. An excellent package and full training will be provided, to become an expert within your field. The Role:*Field Service Engineer - coffee machines *Monday - Friday 40 hours + Overtime x1.5 *In depth, individual training plan *Excellent benefits including personal use of vehicle, healthcare, additional bonuses and payments The Candidate:*Field service experience *Knowledge of Mechanical and Electrical Engineering *Driving LicenseThe benefits package includes a full, individualised training plan, 25 day holidays + bank holidays, healthcare, enhanced pension, company van for personal use with door to door travel paid and overtime at time and a half. George Mallett - REF - 4503 elix sourcing solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Field service engineer, Service engineer, Installation, Install engineer, regional, catering equipment, coffee engineer, coffee machines, white goods, domestic goods, appliances, comcat engineer, dishwasher, warewashing, London

Join Thames Water as a Network Service Technician, where you’ll play a key role in maintaining and resolving issues within our clean water network, ensuring minimal disruption to customer supply across the North London area.This is a varied, field-based role combining customer service, technical problem-solving, and network maintenance. You’ll be the face of Thames Water to many of our customers, helping with anything from pressure issues to emergency repairs.Base Location: Deephams, Enfield, N9 0BA, but you will cover the whole of the North London area when on shiftWorking Pattern: 38 hours (1 in 8 weeks late shifts and 1 in 8 weeks standby rota)Salary: Offering a starting salary from £29,000 per annum, depending on skills and experience.Requirements: A clean UK driving license and be happy to drive between jobs. What will you be doing as a Network Service Technician • Operate and isolate water mains for planned or emergency works., • Own and resolve customer queries and complaints., • Support project work and leakage detection activities., • Investigate and resolve network performance issues., • Ensure compliance with health & safety and water quality standards.To thrive in this role, the essential criteria you’ll need are:, • Full UK driving licence (essential)., • Strong customer service experience in a dynamic environment., • Plumbing, water mains, or leakage experience. (advantageous)., • IT literacy and good time management., • Positive attitude and a can-do approach.What’s in it for you?, • Offering a starting salary from £29,000 per annum, depending on skills and experience., • Annual Leave - 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays), • Performance-related pay plan is directly linked to company performance measures and targets., • Generous Pension Scheme through AON., • Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid., • Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!, • Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)Who are we?We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.Learn more about our purpose and valuesWorking at Thames WaterThames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here tohelp and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you’ll do * Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. * Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. * Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. * Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. * Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for * Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. * A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. * Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices * Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. * Familiarity with both pre-training and fine-tuning of large-scale models * Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. * A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. * A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Multi Trader South East London £38,000 + van & fuel card We are working with a leading Repairs and Maintenance Contractor within the Social Housing sector to recruit a Multi trader to join their team in South East London. As an operative within the Social Housing sector, you will play a crucial role in the maintenance and improvement of properties, ensuring all work is completed to a high-quality and in compliance with H&S and relevant regulations. Your role will focus on carrying out routine property maintenance, completing multiple jobs per day, ensuring a best in class standard of customer service is provided to the residents and their homes in which you're working. Qualifications/Experience Required: • Proven experience as a Multi Trader in social housing or similar environment. Knowledge of NHF Sors desirable, • Relevant trade qualifications in plumbing, carpentry, or another related field, CSCS card and Asbestos Awareness cert, • Knowledge of health and safety regulations and compliance., • Experience using a PDA, good IT skills with experience using job scheduling software, • Willingness to undertake a DBS check - with no unspent criminal convictions, • Full, UK, manual driving license What's on offer: • Long term, permanent opportunity, • Basic salary plus call outs and over time, • Paid holiday entitlement 25 days plus bank holidays, • Employer pension contributions, • Company van and fuel card provided (business use only), • Progression opportunities on offer for supervisor and management roles, with funding and support available for additional qualifications & training, • Company events and charity events to get involved in Please note: you will be required to undertake a drug and alcohol test on your first day of employment. If you are interested please call Grace @

JR295: Contracts SupervisorLocation: South LondonSalary: Up to £46,719 per annumOverview:First Military Recruitment is working in partnership with our reputable client who is seeking a Contracts Supervisor to join their team.Duties and Responsibilities: • Manage, organise, coordinate and supervise planned works and repairs within prescribed timescales, budgets and contract KPIs., • Ensure accurate estimates are provided, variations are managed, and additional costs are recovered in support of the Field Operations Manager., • Ensure compliance with client and contract-specific processes and escalation protocols., • Demonstrate initiative in operational, logistical and commercial decision-making while seeking approval where appropriate., • Deputise for the Field Operations Manager during periods of absence to maintain service delivery continuity., • Represent the company at site meetings, surveys, pre-start meetings, progress meetings, post-inspections and complaint investigations., • Visit properties and sites to inspect works, materials, plant requirements and specifications, ensuring appointments and schedules are met., • Identify and report defects during inspections and ensure corrective actions are implemented., • Ensure effective utilisation of labour, materials, equipment and transport resources., • Maintain accurate records in line with quality management system requirements., • Maintain and improve Health & Safety standards and ensure statutory compliance., • Use company IT systems and software platforms to monitor daily operations and performance., • Ensure timesheets, job tickets and documentation are completed within required timescales., • Promote Equality, Diversity, Inclusion and Safeguarding policies., • Monitor attendance and sickness levels and report appropriately., • Assist with recruitment and take line management responsibility for staff under supervision., • City & Guilds qualification or time-served tradesperson with a minimum of 5 years site experience within property maintenance or construction., • CITB CSCS Health & Safety Supervisor card., • Certificate of Asbestos Awareness Training., • IOSH Working Safely (or equivalent) — desirable., • Excellent organisational and time management skills., • Strong communication and stakeholder engagement skills., • Ability to manage change and develop team members effectively., • Ability to work independently and as part of a team., • Full driving licence., • Strong understanding of Health & Safety responsibilities and industry regulations.

Housing Services Performance Officer - Newham Dockside, Newham | Hybrid (2 days office / 3 days WFH) Initial 3-month contract Full-time, 36 hours per week (Mon-Fri) £300-£350 per day (Umbrella) Are you a detail-driven performance professional with a passion for improving housing services? Do you thrive in analytical, data-led environments and enjoy contributing to service improvement? Newham Council is seeking a Housing Services Performance Officer to join their team on an initial 3-month contract, supporting key projects across performance reporting, risk management, sector analysis, and service improvement. This is a fantastic opportunity to make a meaningful impact in one of London's most dynamic boroughs. Role Responsibilities As a Housing Performance Officer, you will: • Maintain up-to-date knowledge of housing legislation, government guidance, and sector best practice to inform reporting and analysis., • Develop and maintain a comprehensive Housing KPIs glossary, working closely with IT teams to ensure KPIs are accurately reported., • Produce high-quality commentary and analysis for directorate performance reports and regulatory submissions., • Support the development of the Housing Service Plan and maintain the Housing Risk Register through research, policy review, and monitoring sector developments., • Assist in procuring and overseeing tenant and leaseholder perception surveys and support ongoing contract management., • Collaborate with colleagues to design and implement service improvements, particularly those relating to information systems and productivity tools., • Support service and case reviews across Housing Services to drive service excellence.Skills & Abilities Required, • Strong numeracy skills (percentages, averages, ratios)., • Confident user of Word, Excel, Outlook, databases, and IT tools., • Able to collate data from diverse sources and present it clearly., • Skilled in documenting process flows and developing supporting procedures., • Excellent workload management and ability to meet deadlines., • Ability to produce professional reports, briefings, and presentations., • Good understanding of project management principles., • Able to analyse service costs, performance data, and operational processes., • Experience planning work for a team or service.Experience Needed, • Proven experience writing reports on service performance within a local authority or social housing environment., • Experience of writing reports on service performance and/or issues in a local authority and/or social housing setting, • Background in policy or strategy development within housing or a related field., • Experience running workshops with staff and/or service users., • Experience working with IT teams to enhance processes or systems., • Experience managing projects or contributing to project delivery. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Building Control Technician (x2) 6-Month Contract | Possible Extension Hybrid Working: 3 Days Remote, 2 Days On-Site Via Aatom Recruitment – Local Authority Aatom Recruitment are seeking two Building Control Technicians to join a Local Authority Building Control team on a 6-month contract, with the potential for extension. This role offers a hybrid working arrangement, with 3 days working from home and 2 days based in the office. You will play an important role in supervising building works across the borough, ensuring compliance with building control legislation, supporting enforcement activity, and delivering a professional, customer-focused service. Job Purpose To supervise a designated area within the borough to ensure compliance with all building control legislation. You will assist with: • Plan checking, • Site inspections, • Enforcement and compliance, • Marketing and service improvement, • Fee recovery, • Case management, • Supporting senior officers with detailed case informationMain Duties & ResponsibilitiesBuilding Control & Compliance, • Assist in supervising a borough area to ensure compliance with:, • Building Act, • Building Regulations, • London Building Acts, • Tasks include plan assessments, calculation reviews, site inspections, identifying contraventions, preparing letters, and supporting enforcement (including court attendance)., • Advise applicants on statutory requirements affecting their proposals., • Liaise with internal departments (e.g., Development Control, Environmental Health, Land Charges) and external agencies to ensure statutory consultations are completed., • Support the assessment and recovery of building control fees, protecting the Council's financial interests.Service Delivery & Customer Support, • Promote the Council’s Building Control services during contact with clients and assist in service delivery initiatives., • Respond to enquiries from the public, Councillors, MPs, and other stakeholders, providing accurate information and taking appropriate action., • Maintain accurate administrative records including time monitoring, travel logs, and casework documentation. Update and process information on IT systems.Projects & Complex Casework, • Participate in projects and undertake any additional duties as required., • Assist with complex buildings and make decisions that may significantly impact design and cost for clients., • This requires a proactive, independent approach to problem solving within Council policies.Work Context, • Frequent lone working and regular site inspections are required, including working at heights (scaffolding, ladders) and entering excavations., • Occasional exposure to noise, dust, and site conditions., • You may be required to work across different teams as needed., • Building Control Managers and technical staff, • Other frontline services, • Councillors and MPs, • Builders, developers, property owners, • Construction professionals, • London Fire and Emergency Planning Authority (LFEPA), • Members of the publicKnowledge, Qualifications, Skills & ExperienceEssential Qualifications, • Degree in Construction, Surveying, or a related field leading toward corporate membership of RICS (or equivalent).Desirable a) Building construction b) Structural engineering c) Fire safety in buildings d) Supervision of building works on site You must also demonstrate understanding of key legislation, including: • Building Act 1984, • Building Regulations

Senior MRI Radiographer Our Values Oryon offers innovative, personalised healthcare that is affordable, straightforward and convenient. Our services are delivered by a dedicated and approachable team in a friendly and professional environment that inspires confidence and reassures patients. By providing opportunities for networking and collaboration between healthcare professionals, we strive to make healthcare provision more innovative, flexible and efficient. Our Vision and Mission Oryon’s vision, and therefore the driving force behind everything we do, is to become the go-to place for affordable, private diagnostic and preventative healthcare in the UK. Our mission is threefold. Firstly, to provide the quickest, most affordable and personalised healthcare available, through the services of Oryon Imaging and Oryon Connect. Secondly, for Oryon Develop to become the leading voice for expertise within the wellness sector, a place where both healthcare professionals and the public can engage with the latest healthcare and wellbeing content. And finally, to encourage and inspire our colleagues to embrace and contribute to the innovation-led culture that is at the heart of everything Oryon stands for. About the role Oryon Imaging has established an exceptional reputation within the diagnostic imaging sector throughout the years. We are proud to be the first-choice imaging centre for thousands of reputable practitioners in the field. We strive for efficiency and innovation. We are looking for a qualified and experienced Senior MRI radiographer to join our dedicated and enthusiastic team. Reporting to the Clinical manager, you will provide customer-focused, high quality diagnostic radiography service. This role is an opportunity to join the company led by innovation and determination to show the way to better health; through the services of Oryon Imaging, Oryon Develop and Oryon Connect. Responsibilities • Undertake all imaging procedures in line with existing modality specific guidelines and protocols; in accordance with best practice (IRR 99, IRMER 2017), CQC standards, SOR and RCR guidelines, • Conduct MRI safety checks with patients prior to their examination, obtain consent and ensure suitability for the examination., • Ensure safe use and maintenance of specialist imaging equipment, adhering to local MRI safety policies and procedures and local rules, reporting any problems to the Clinical Manager and/or engineering support., • Dispense contrast media/drugs as an assigned practitioner under the direction of the consultant radiologists or clinicians and maintain accurate records in accordance with the medicine management policy and PGDs., • Provide expertise to ensure the appropriate triage, booking and examination of patients., • Accurate data entry on to Radiology Information (RIS) and Picture Archive (PACS) systems., • Ensure all patients are treated as individuals especially in regards to Care, Dignity and Respect., • Ensure due regard is given to the customs, values and spiritual beliefs of patients and that patients’ views are sought and taken into account., • Maintain the confidentiality of patients and follow the requirements of the Data Protection legislation., • Participate in providing responses to enquiries and requests from a range of stakeholders and referrers., • Liaise with consultant radiologists regarding protocols and patient referrals., • Run Quality Assurance checks on equipment, and action as appropriate., • Participate in clinical audits including health and safety, infection control, and radiation protection., • Maintain and use clinical stock and supplies in an efficient and cost-effective manner, ensuring stock is in date and a proper stock control is maintained., • Comply with infection prevention and control policies., • Understand and adhere to the Company Health and Safety Policy., • Identify and report any risk which has a potential adverse effect on Oryon Imaging’s ability to maintain quality of care and the safety of patients, staff and visitors., • Comply with CQC and Compliance requirements., • Report all incidents and complaints in line with Company Policy., • Participate and comply with the Oryon Imaging review and appraisal system., • To participate in the induction and training of new staff., • To attend compulsory internal and external staff training courses and/or complete online courses., • To maintain up to date and accurate personal CPD records., • Work effectively within the team, advising and mentoring more junior members of staff. About you The ideal candidate will be a qualified experienced MRI radiographer passionate about high quality patient care. You will have excellent interpersonal and communication skills, and the ability to empathise with patients, especially when they might be distressed or anxious. A high level of IT competency and literacy skills are also essential. You’ll pay attention to detail and take pride in your adaptability, competence and professionalism. You’ll be able to exhibit confidentiality, discretion and trustworthiness. Essential qualifications: • Degree in Radiography or equivalent, • HCPC Registration, • Proven experience in healthcare and patient-focused services, • Minimum of 2 years’ experience in MRI covering a wide range of examinations and applications, • Good knowledge of MRI physics to ensure ability to manipulate sequence parameters and modify technique in difficult circumstances where required, • Ability to assess and implement specialist imaging procedures, adapting technique and prioritizing imaging if required, • Proven awareness of Health and Safety regulations, Infection Control and Clinical Governance, • Commitment to CPD, • Cannulation Certificate desirable, • PGDip in MRI or masters in MRI/Radiography desirable Essential skills: • Excellent listening skills, patience and ability to empathize, • Recognition of patient distress or worry and ability to reassure and calm, • Ability to relate to people of all ages and backgrounds, • Professional and cooperative attitude towards, customers and colleagues of all levels, • Experience and competency working with a variety of imaging equipment, • Attention to detail and accuracy, • Ability to prioritise workload, manage time effectively and use initiative, • Commercial awareness, • Excellent literacy skills, • A high level of IT competency Benefits & rewards At Oryon we reward and recognise commitment to work with company benefits which include: • 27 days of holiday (+ bank holidays), • Contributory pension and Life Insurance scheme, • Private Health Care scheme and Diagnostic Scans to your Friends & Family by Oryon Imaging, • Access to a variety of CPD courses available live and on-demand offered by Oryon Develop, • Other training, learning and development opportunities, • Enhanced maternity and adoption leave, • Cycle to Work Scheme, • Season Ticket Loan, • Benefits platform: Salary Extras provides you with discounts for gyms and online shopping, as well as a rewards platform to recognise good work, • Wellbeing: Employees Assistance Program to support with mental, physical and financial health, • Fruits and refreshments at the clinic, • Team Events: from breakfasts at the office, afterwork activity or drinks to all day summer teambuilding, themed parties or even weekends away abroad! Please note that any offer of employment will be subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check. Additionally, you are required to have proof of the following vaccinations and/or safe immunity levels: Hep B, MMR, DPT, BCG (Tuberculosis) and Varicella (Shingles/Chickenpox) (If you do require Oryon Imaging to arrange pre-employment checks for the above upon offer of employment, please do notify us as soon as possible)

If you are a dynamic, passionate and enthusiastic Complex Care Registered Manager who would value the opportunity to work for a provider with GOOD CQC rating, where you can have full autonomy in building, managing, growing and innovating your service, I would love to hear from you! We are recruiting on behalf of forward-thinking complex care provider that holds a GOOD rating with CQC. They are looking for an experienced Registered Manager to take the lead on their complex care services and help drive the organisation towards an Outstanding rating. The ideal candidate will be able to commute to a London Office 3 days per week with 2 days wfh or field-based. About our client Our client is a nurse-led care provider delivering personalised, high-quality support to adults and children with complex mental, physical and social health needs. About the role As Complex Care Registered Manager, you will hold full operational responsibility for service delivery, compliance, and quality assurance. You will lead a skilled, multidisciplinary team, oversee care planning for individuals with highly complex clinical needs, and ensure the service continues to meet and exceed CQC standards. There is also a genuine opportunity to contribute to business growth, building relationships with commissioners, ICBs, and NHS partners. What we are looking for Our client would love to hear from candidates who can demonstrate the following: A registered nursing qualification (NMC) or a Level 5 Diploma in Leadership for Health and Social Care (or equivalent). Proven experience managing complex care or continuing healthcare services. A strong track record of leading CQC inspections and audits, with a thorough understanding of the regulatory framework (CQC SAF Framework). A genuine passion for delivering outstanding care and optimising independence combined with the ability to lead with integrity, compassion, and accountability. What is on offer Our client offers a collaborative and supportive working environment, investment in ongoing professional development, and the autonomy to truly shape and develop the service. You will be joining an organisation that values its people just as highly as the individuals it supports. If this sounds like the right opportunity for you, or if you would like to have a confidential conversation about the role, please get in touch. We would be happy to share further details. Please only apply if you are currently based in the UK, currently have the right to live and work in the UK and have specific experience as an RM in Complex Care. I look forward to hearing from you! Kindest Regards, Jordan

Theatre Manager Nuffield Health The Holly Hospital | Buckhurst Hill IG9 5HX | Permanent | Full Time | 37.5 hours At Nuffield Health, our patients, customers and partners deserve the very best. We’re committed to delivering exceptional care — care that is safe, effective and truly patient‑centred. Now, we’re looking for an experienced Theatre Manager to drive high clinical standards, champion safety and lead a motivated, skilled perioperative team. If you’re an accomplished clinical leader ready to influence change, raise standards and shape the future of our theatre services, this opportunity is not to be missed! About the Role As our Theatre Manager, you will take full accountability for clinical effectiveness, operational performance and workforce leadership across Theatre, Endoscopy and HSSU. You’ll be a visible, confident and inspiring leader who sets the tone for excellence, builds a strong safety culture and ensures every patient receives high‑quality, evidence‑based perioperative care. You will collaborate with the senior leadership team by supporting strategic planning and driving continuous improvement across your service. What You’ll Lead and Deliver: Safety • Build a proactive, “always safe” culture where concerns are raised and acted on, • Drive compliance with governance, infection prevention, regulatory standards and clinical policies, • Lead incident investigations, risk assessments and safeguarding activity, • Champion clinical excellence and evidence‑based practice, • Lead governance activity and ensure quality improvements are embedded, • Oversee departmental resources, budgets, workforce planning and service development, • Ensure high performance across clinical KPIs, theatre utilisation and audit outcomes, • Promote The Nuffield Way of Caring through kindness, dignity and compassion, • Be visible and accessible to patients, families and colleagues, • Analyse patient feedback and outcomes to continually enhance service quality, • Inspire, mentor and develop a high‑performing multidisciplinary team, • Celebrate individuality, encourage openness and support “freedom to speak up”, • Lead recruitment, retention and succession planning across the department, • Promote equality, diversity and inclusion You will have: • Registration with the NMC or HCPC, • Significant post‑registration experience within theatres, • Proven leadership and people management capability, • Strong understanding of clinical governance, risk management and regulatory compliance, • Excellent communication skills and confidence managing complex situations, • Experience in budget management, demand and capacity planning, • A mentorship qualification and ongoing commitment to CPD, • A leadership/management qualification (desirable) Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you. About us The Holly Hospital is located in Buckhurst Hill, Essex and is one of the South East’s leading private hospitals. For over 35 years, we have provided first-class independent healthcare for the local community. The Holly can offer you a peaceful stay and fast access to a consultant. We are renowned locally for our high standards of nursing care and friendly atmosphere. We welcome patients who have private medical insurance or choose to pay for their own treatment. The Holly also provides some specialist services to NHS patients. Our expert team The Holly Hospital works with over 300 consultants and other specialists in the South East. Many of these healthcare professionals also work in the NHS and are leaders in their field. We employ more than 370 hospital staff, including highly experienced nurses. All of our nurses are registered with the Nursing and Midwifery Council. Our dedicated team make sure that you get the best possible care and treatment. Our facilities • 24 consulting rooms, • 39 beds, • 5 theatres, • 6 treatment rooms, • 8 day care beds/seats, • 6 private rooms with seats, • 6 chemotherapy bays/beds, • Pharmacy, • 2 MRI, • CT, • 3 Ultrasound, • X-Ray, • DEXA, • Mammography, • BUPA accredited breast and bowel care centre, • Oral surgery and dentistry suite, • Physiotherapy and sports centre, • Pathology laboratory, • Decontamination Department Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you.

Service Desk Manager London (hybrid working) £70,000 PA A well-established and growing organisation is seeking an experienced Service Desk Manager to lead and evolve its IT support function within a complex, multi-site environment. Supporting a diverse user base across office, remote and site locations, you'll play a pivotal role in delivering a high-quality, customer-focused IT service, ensuring stability, performance and continuous improvement across the service desk and field support teams. Key Responsibilities • Lead and manage the Service Desk and Field Support teams, driving performance, development and a customer-first culture, • Act as the senior escalation point for major incidents and complex technical issues, • Own end-to-end incident, request, problem and change management aligned to ITIL best practice, • Oversee ticket queues, workload distribution, SLA/OLA adherence and ticket quality, • Produce regular service reporting (SLAs, backlog, ticket ageing, trends, first-time fix rates) and provide insights to leadership, • Drive continuous improvement through root cause analysis, gap analysis and service optimisation initiatives, • Coordinate service desk involvement in projects, rollouts, migrations and onboarding/offboarding activities, • Work closely with infrastructure, security, applications teams and third-party suppliers to ensure effective service delivery, • Maintain and improve knowledge management, documentation and standard operating procedures, • Ensure alignment with governance frameworks (ISO 27001, Cyber Essentials Plus) and internal controls, • Manage supplier relationships and support vendor performance and accountability Requirements • Proven experience managing a Service Desk in a multi-site, complex environment, • Strong leadership experience managing and developing support teams, • Excellent stakeholder engagement and customer service skills, • Strong experience with ITSM tools (ServiceNow essential), • Solid understanding of ITIL practices (Incident, Problem, Change Management), • Experience with Microsoft environments (M365, Azure AD / Entra ID, Intune, Windows 10/11, Teams, SharePoint), • Knowledge of IT asset & service management (ITAM/SAM) principles, • Experience managing third-party suppliers and service performance, • Strong reporting, analytical and service improvement capability, • Ability to operate in a fast-paced, high-demand environment

IT Service Management Lead – ITSMOverviewTechnology is at the heart of modern financial services. Our client a leading FinTech are seeking an accomplished IT Service Management leader to take ownership of service performance, resilience, and continuous improvement across their UK operations.This is a high-impact leadership role for someone who thrives in fast-paced, business-critical environments. You will play a pivotal role in ensuring technology services are not only stable and reliable, but also evolving to meet growing business demands. The position offers the opportunity to shape service standards, influence strategic direction, and drive meaningful operational transformation.Key Responsibilities • Provide strategic and operational leadership for IT service management across business-critical systems and infrastructure., • Ensure technology services are prioritised and delivered in line with business needs and agreed performance targets., • Oversee technical support functions spanning applications, infrastructure, and user support services., • Act as senior escalation point for high-impact incidents, ensuring effective coordination, resolution, and post-incident review., • Build productive relationships with senior business stakeholders to ensure transparency, alignment, and confidence in IT services., • Govern third-party providers and managed service partners, holding them accountable for performance and contractual obligations., • Champion service optimisation initiatives, introducing improved processes, automation, and tooling to enhance efficiency and user experience., • Establish clear reporting frameworks, delivering meaningful performance metrics and insights to leadership forums., • Maintain oversight of service documentation, operational procedures, and support models to ensure sustainability and knowledge continuity., • Collaborate across multiple UK locations to ensure consistency and standardisation of IT service deliverySkills & Experience, • Degree-qualified in Information Technology, Computer Science, or a related field (or equivalent experience)., • Extensive experience in IT service management within a complex, regulated environment., • Demonstrated expertise across incident management, service transition, operational support, and change governance., • Strong knowledge of enterprise environments including cloud platforms, SaaS solutions, networking, databases, and business-critical applications., • Experience leading technical teams and fostering a high-performance, service-oriented culture., • Proven ability to manage and influence third-party technology suppliers., • Comfortable presenting service performance updates and incident findings at senior leadership level., • Familiarity with structured service management methodologies such as ITIL., • Strong analytical capability with a pragmatic, solutions-focused approach., • Experience supporting distributed or multi-site operations.Package:£100K - £130KExcellent Bonus and full corporate bensLondon x3 days onsite