It service delivery manager jobs in South CroydonCreate job alerts

Area Education Communications and Outreach Manager, South London Salary £40,000-£50,000 plus car allowance £6000, annual bonus and benefits. Location - Hybrid across Croydon, Sutton and Merton Hours - 40 hours per week When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who sees the world in a similar way, to take up an exciting Area Education Communications and Outreach Manager role in our ECO team. Because of our responsibility when it comes to leading change, resourcing takes every single one of us, and this is how you can play your part. And if you're a driven, creative communications professional that cares about the environment and would enjoy working on recycling projects and engaging with the community to inspire change, this role will suit you perfectly. It doesn't matter if you're looking to overhaul the industry, or just do a good day's work. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. The role is based in Croydon, Sutton and Merton, with regular visits to the Kingston and Hammersmith & Fulham sites for internal and client meetings as well as the company's head office in Kings Cross. Veolia employs flexible working, both at home and in the office depending on the needs of the business. What we can offer you: • 25 days of annual leave., • Access to our company pension scheme., • Discounts on everything from groceries to well known retailers., • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to., • 24 hour access to a virtual GP, 365 days a year, for you and family members in your household., • One paid day every year to volunteer and support your community., • Ongoing training and development opportunities, allowing you to reach your full potential What you'll do This is an excellent opportunity for an experienced, creatively driven manager who is passionate about communications and the environment - someone who can demonstrate great leadership and project management, as well as people and budget management skills. The Area Education Communications and Outreach Manager will effectively manage and develop the communication and service development projects for contract and communication budgets for waste and recycling management contracts based in South London. The role reports to the Senior Communications Manager and sits within the regional senior leadership team. You will: • Develop and strategic annual communication plans that meet objectives and are deliverable, measurable, financially viable and agreed by client and contract management structures., • Be responsible for the management of Veolia and client reputation through the delivery of proactive and reactive media and social media engagement in line with processes., • Support and coach contract based officers within their own team to deliver plans and ensure that projects in their own area and across the region are aligned to be impactful and cost-effective., • Mentor Communications and Education Officers and managers, coaching them to improve their project planning, community engagement approach, and support them in achieving their personal goals., • Embed company culture (purpose and values) with own team and wider contract teams where needed. Compliance with all Health and Safety policies and procedures. What are we looking for? Essential : • Previous significant corporate media experience handling press enquiries, • Proven track record of achieving coverage in local and regional publications, • Experience translating content and key messages across multiple channels, • Understanding of social media, social advertising and digital communications, • Effective communication skills with experience in delivering behaviour change, • Experience in community engagement techniques and analysing results, • Strong stakeholder relationship building and customer management experience, • Project development and management experience, • Ability to contribute to and execute strategies supporting company objectives, • People and relationship management skills, • Performance management and effective delegation abilities Desirable : • Industry knowledge of recycling and waste management operations and practices, • Understanding of working with local authorities, • Experience in visual and textual content production across multiple formats, • Advanced understanding of data management and analysis, • Full clean UK driving licence (beneficial due to travel requirements) What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Vacancy: Performance & Planning Manager We’re pleased to be advertising for a Performance and Planning Manager to support our Operations Team. This is a key role providing analytical insight, performance reporting, and leading timetable planning to ensure efficient service delivery. You’ll work closely with TfL and internal teams to manage changes, engineering works, and performance improvement initiatives. You’ll have the ability to turn complex data into meaningful insights, applying integrity and accuracy across all data processing and outputs to support decision-making at every level of the business. In this role, you will analyse and report on performance data, identifying trends and opportunities for improvement. You’ll produce internal and external performance reports and statistics, while leading the planning process for network routes, timetables, and engineering works. Working closely with TfL, you will manage timetable requirements and service changes, prepare and communicate alterations, and develop publicity materials. Additionally, you’ll provide support to the Control Room during periods of disruption and always ensure compliance with company policies. We’re looking for someone with an eye for detail and the ability to identify trends and patterns in data, supported by excellent IT skills. Experience with intermediate/advanced Microsoft Excel and Access is essential, and knowledge of Power BI will be an advantage. You’ll be confident, articulate, and a strong communicator (both verbal and written), with the interpersonal skills needed to build effective relationships across all levels within TOL and with our client, London Trams. Why Join Us? - You’ll be part of a dynamic team shaping the future of transport services, with the opportunity to work on high-impact projects and engage with key stakeholders. We offer a competitive salary and benefits package, along with the chance to make a real difference in service planning and performance management. Apply now and help us deliver exceptional transport solutions. How to apply: If you feel you can demonstrate that you have the personal qualities and skills for this role, please apply using the careers website.

SES Water (part of the Pennon Group) is a local water company dedicated to providing high-quality water and exceptional service to our customers. With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access to safe and clean water every day. At SES Water , we know that diverse teams create better solutions, stronger collaboration, and more innovative thinking. We’re committed to building an inclusive workplace where everyone feels supported, heard and able to thrive. We’re now looking for a Senior Project Manager / Programme Manager to lead our non-infrastructure capital programme across treatment, MEICA and civil assets. This is a key role shaping essential services for our communities and we actively welcome applications which reflect the diversity of our catchment area across engineering and project leadership. If you’re a strategic thinker who also thrives in hands-on project leadership, and you’re passionate about delivering safe, efficient and high-quality engineering solutions, we’d love to hear from you. What we offer We offer a range of benefits for your personal and financial wellbeing, including. Generous salary; £70,000-£90,000 dependent upon experience Group personal pension plan with up to 10% employer contribution. Life assurance for peace of mind. Financial education, savings, and loans support. Perkbox Shares scheme Cycle to Work and Car Share Schemes and for eco-conscious commuting. 25 days of annual leave for work-life balance. Health Insurance Service and MOT discounts at our on-site garage. One paid day per year for volunteering in the community. What you’ll be doing Programme Leadership Oversee a multi-year investment programme covering treatment processes, MEICA systems, civil structures and resilience schemes. Shape programme roadmaps, priorities, risk profiles and delivery strategies. Provide reliable reporting and assurance to senior leaders and regulators. Drive alignment across disciplines and champion continuous improvement and innovation. Project Delivery Lead the end-to-end delivery of projects typically valued at £1m–£25m. Manage scoping, feasibility, optioneering, design, construction and commissioning. Maintain robust budget, schedule, risk and quality management. Oversee NEC contract administration, procurement and partner performance. Technical Leadership Act as a technical authority in Civil or M&E engineering. Challenge and review design solutions to ensure efficiency and compliance. Mentor junior project managers and influence best-practice standards. Stakeholder & Team Collaboration Build strong relationships across Operations, Engineering, Commercial, Finance and H&S teams. Communicate progress and challenges clearly to senior management and external bodies. Ensure project outcomes support long-term operational performance. Health, Safety, Environment & Quality Promote our Zero Harm culture and high engineering standards. Lead CDM compliance throughout the project lifecycle. Ensure environmental protection and sustainability principles are embedded in delivery What We're Looking For Degree in Civil, Mechanical or Electrical Engineering (or equivalent) Experience delivering capital projects, ideally in the water sector Strong knowledge of NEC3/NES4 contracts and CDM 2015 Ability to lead multidisciplinary teams and manage complex portfolios Strong communication, relationship-building and commercial awareness This role will require the successful candidate to pass National Security Vetting, it is essential that these checks are completed prior to the successful candidate joining and as such applicants should be aware there could be an extended onboarding timescale as a result Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge. Please let us know if we can support you during the interview process

We’re looking for a highly organised and customer-focused Network Technical Assistant to join our team in Bournemouth and play a pivotal role in supporting the delivery of safe, reliable and high-quality water services. In this fast-paced position, you’ll work closely with field teams, managers and partner organisations to plan work effectively, manage customer contact, and ensure compliance with performance and regulatory requirements. This role requires strong communication, excellent planning skills and the ability to juggle competing priorities while maintaining exceptional customer service standards. What You'll Be Doing: Effectively planning field team workloads in line with SLA requirements and understanding task priorities. Releasing jobs to partners through the system on time and ensuring compliance with financial and technical standards. Creating and updating work orders to support network workstreams. Managing requisitions, goods receipts and procurement activities to ensure materials and equipment are ordered efficiently and in line with company policy. Completing RAR maintenance workflows within agreed timescales. Supporting the Asset & Area Manager with diary management, meeting prioritisation and other administrative duties. Attending meetings as required and recording minutes and actions accurately. Meeting all agreed KPIs and statutory reporting requirements related to network operations administration. Making professional customer calls and recognising the CMEX impact of every interaction. Supporting the network team with resolving customer complaints or unwanted calls. Working collaboratively with other departments to ensure work is completed on time and information is shared appropriately. Planning and coordinating visits for Network teams and tracking jobs through to completion. Offering flexibility to work outside core hours during events, peak periods or customer-impacting situations. What We're Looking For: 5 GCSEs (or equivalent) including Maths, English and a Science subject at Grade C or above. Experience working in a busy office environment, ideally in a service delivery setting. Proven track record of delivering excellent internal and external customer service including handling difficult situations. Strong general IT capability including MS Office with the ability to learn new systems quickly. Ability to interpret and assess numerical/statistical information. Good local knowledge to support effective planning. Ability to multitask, prioritise, and manage multiple rotas. Innovative mindset with a willingness to question existing approaches. Self-motivated, able to work independently, and aware of when to escalate issues appropriately. What's In It For You? Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Share-save Scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work Scheme Financial support services And plenty more! £27,000 - £30,000 a year Closing Date : 11th December 2025 Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge. At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, JustAddWater.

Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience. You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us. As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services. This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community. This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer. Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed. Key Duties and Responsibilities · Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base · Develop and produce volunteer recruitment and information material for our public events, website, and social media · Monitor and screen incoming volunteer applications and make first contact with applicants · Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days · Support with the development and delivery of a standardised volunteer induction. Volunteer Management · Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing. · Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project) · Conduct regular volunteer surveys and establish routes for volunteers to provide feedback. Volunteer Training · Schedule, plan, and organise group training days for volunteers to access and complete mandatory training · To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development. · To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary. · In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules) Volunteer Database Management · Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s). · Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR. Linkwork Project Support · Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users). · Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services. · In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible. · In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required. · In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions · Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff. · Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users. Stakeholder Management · Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members. · Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies. · Work on volunteer incentives, recognition and reward schemes across the year. Other Duties · Attend supervision and identify your own training and support needs with your supervisor. · Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries. · Keep up to date with best practice and legislation in the volunteer sector. · Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies · Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality) It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.

Job Description: Senior Care Coordinator Contract Type: Full-Time Reports to: Registered Manager Role Level: Senior Coordinator with future leadership potential Job Purpose The Senior Care Coordinator supports the Registered Manager in ensuring the smooth running of the branch, particularly in the delivery of complex care, rota management, compliance, and digital monitoring. This is a hands-on role where the postholder will carry out the full responsibilities of a Care Coordinator, but with additional senior duties. It is designed for someone with the ability and ambition to progress, act as a deputy when required, and provide strong operational support across the service. The ideal candidate will be highly organised, experienced in complex care coordination, confident with problem-solving, and capable of stepping into leadership tasks when needed—while still being very active in day-to-day coordination work. Key Responsibilities 1. Senior Coordination Duties (Hands-On Role) - Carry out all standard Care Coordinator duties (assessments, care planning, rota building, reviews, communication). - Take ownership of more complex packages to support safer delivery. - Handle escalations and more complex client concerns before they reach the Registered Manager. - Provide guidance to other coordinators and carers when required. 2. Deputy Support (When Required) - Step in for the Registered Manager during short-term...

• Closing date for applications Sunday 18th January at midnight, we may contact candidates prior to closing date** Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About The Business Unit We help conceive, drive, and implement transport solutions for cities, regions, and asset owners/operators around the globe. From preparing the business case and advising on related issues - such as revenue, procurement, and environmental legislation - to delivering the completed infrastructure and helping maintain it. Our planning, engineering, environmental and management skills cover the whole project cycle. We play a major role in developing and delivering the Global Transport Sector Strategy. Overview Of The Role Join our Heavy Civil Infrastructure Division as a Major Project Director and take charge of delivering complex, multi-disciplinary projects that shape the future of transport and civil engineering infrastructure. This is your opportunity to work at the forefront of major infrastructure development, leading high-performing teams and driving innovation on projects worth millions. If you thrive on challenge, leadership, and making a tangible impact, this role offers the platform to showcase your expertise and influence the industry. We are looking for a Major Project Director with a track record of delivering complex multi-disciplinary projects from concept design through to Detailed Design. You will be accountable for project team leadership and overall project delivery for multi-million-pound fees on major transport and civil infrastructure projects across the UK, and on occasion internationally. You will be involved in planning the design stage of infrastructure works as well as be responsible for the production and delivery of reliable design solutions. You’ll also play a leading role in client engagement and leading bids to secure future major project opportunities that will deliver our ambitious growth targets whilst meeting the objectives of our clients and their customers. Additionally, as an integral and senior member of the Heavy Civil Infrastructure team, you’ll contribute to the business and team’s professional development. Responsibilities Will Include • Lead profitable projects that deliver success for our clients and communities, • Develop a collaborative delivery approach across project teams, supply chain, partners, and client teams, • Deliver to budget, programme, and quality, • Enhance client satisfaction, • Undertake Project Reviews to foster continuous improvement and sharing lessons across projects In This Role, You’ll Be Accountable For • Championing industry leading techniques to improve safety and customer service to deliver the goals of our clients and their customers, • Delivery of projects to time, cost, and quality, • Fostering innovation in the delivery of design, digital and technical excellence, • Prompt billing and payment, • Monthly reporting on scheme progress, • Delivering client requirements and customer satisfaction Candidate specification Essential Academic, Professional Qualifications And Experience • Extensive experience of delivering major design projects in the project director and project manager roles (Design fees of greater than £5m), especially under a Design & Build contract, • Project, financial, programme and resource management skills, • Management / directing large project teams (over 100 people), • Ability to deliver to demanding schedules and targets, • Proven business development and marketing skills with demonstrable experience of writing winning proposals, • Excellent communication skills to be able to communicate targets, and priorities to staff, clients and partners, • BEng / BSc civil engineering (or related subject), • Chartered Engineer (or equivalent), • Member of the Institution of Civil Engineers (or equivalent), • Closing date for applications Sunday 18th January at midnight, we may contact candidates prior to closing date** UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We Offer Some Fantastic Benefits Including Health and wellbeing • Private medical insurance for all UK colleagues., • Health cash plan to support you with every day health costs and treatments., • Access to Peppy, providing free support from menopause experts for all UK colleagues., • A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family., • Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing • We match employee pension contributions between 4.5% and 7%., • Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary., • Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury., • Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing., • As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle • A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme., • Holiday entitlement increased to a minimum of 35 days after 5 years’ service., • Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave • Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave., • Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay., • Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development • Primary annual professional institution subscription., • A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes • Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities., • Make a difference within our communities through our ___. Apply now, or for more information about our application process, click ___Location(s): Croydon, GB Manchester, GB Birmingham, GB Contract Type: Permanent Work Pattern: Full Time Market: Transport Discipline: Project programme and commercial management Job Ref: 12699 Recruiter Contact: Ainsley Anstess

Job title: Associate Director: Accounts Reporting to: Director/ Regional Head Hours: Full time Mon-Fri 9am-5.30pm (37.5 hours per week) Location: Orpington / Sidcup or Sutton office Affinia is a leading, UK Top 50 Accountancy firm. Through successful acquisitions and organic growth, the firm has seen significant development within the last 18 months. Last October we launched our new brand ‘Affinia’ (___) which saw the coming together of LB Group and six other likeminded firms across the East & South East of England to form a combined challenger accounting, tax and business advisory firm. With a combined heritage spanning over 300 years, we have more than 400 accountancy professionals based in Stratford, Colchester, Chelmsford, Ipswich, Halstead, Harlow, Leigh on Sea, Orpington, Sidcup, and Sutton. We advise businesses, government and public sector organisations and individuals in the UK and internationally across seven principal practice groups: Accountancy & Advisory, Tax and Planning, Audit Services, Corporate Finance, Digital Solutions, Payroll and Financial Planning. We have invested continuously in technology and gained in-depth knowledge across a broad range of markets, growing through acquisitions and private investment. We offer an exceptional service to our clients, with access to our sector experts to develop the strategy that will help them reach their goals. We keep a finger on the industry pulse, so our clients receive the best short to medium and long-term advice. Purpose of the role: As an Associate Director within our expanding Accounts service line you will lead a high-value client portfolio, delivering strategic, compliant, and commercially successful services. You will act as a key advisor to clients, supporting business development efforts and identifying opportunities to add value. Internally, you will oversee and mentor Managers and Senior Managers, role model the firm’s values, and contribute to service line strategy, operational projects, and change initiatives. You’ll take ownership of process improvements, risk management, and cross-location collaboration, while supporting the Director or Service Line Head in achieving team and firm-wide objectives. You will be supported in your role with line management and leadership training as well as CPD access via Tolley’s, Croner-i, Mercia and LinkedIn Learning as required. Together with your line manager you will craft a development plan that sees you succeed in your role and plan for the next step should you wish to take it. Accountabilities: Client and Portfolio Leadership • Lead service delivery for a portfolio of high-value or technically complex clients, ensuring timely, high-quality, and compliant output., • Act as a trusted advisor to clients, providing strategic, commercially sound advice and proactively identifying opportunities to add value., • Maintain strong client relationships through regular contact, effective communication, and a deep understanding of client needs. Commercial and Financial Management • Monitor WIP, billing, and recovery rates across your portfolio, taking proactive action to maximise profitability and manage overruns or scope creep., • Meet targets for billable hours, utilisation, and portfolio profitability, ensuring jobs are delivered within agreed budgets and timeframes., • Contribute to fee discussions, service scoping, and pricing strategy in collaboration with Directors and Partners. Strategic and Operational Contribution • Contribute insights to the development of service line and group strategy, particularly in any areas of specialism or market knowledge., • Support Directors and Service Line Leaders (SLLs) on strategic initiatives and internal planning projects., • Take ownership of service line projects, driving outcomes that support operational efficiency, quality, or growth., • Stay informed on market trends, competitor activity, and emerging client needs to inform service line positioning. People Leadership and Culture • Provide ongoing guidance and structured development opportunities to junior team members, particularly Managers and Senior Managers., • Act as a role model for firm values and behaviours, fostering a culture of collaboration, accountability, and continuous improvement., • Conduct or support performance appraisals, 1:1s, and feedback processes to drive individual and team growth., • Champion diversity and inclusion within the team, promoting open, honest, and two-way communication across locations. Process Improvement and Change • Identify and lead process improvements that enhance service efficiency, quality, or client experience., • Support the adoption and implementation of new technology or systems, advocating for smarter ways of working., • Embrace and help deliver change projects within the service line or wider group. Risk Management and Compliance • Ensure all services are delivered in line with firm quality standards, ethical policies, and regulatory requirements., • Manage risks associated with client engagements, including reputational, legal, and compliance risks., • Proactively identify and escalate internal risk incidents or concerns in line with firm protocols. Business Development and External Profile • Support Directors and SLLs with business development activities including proposals, pitches, and client onboarding., • Identify and act on cross-selling or upselling opportunities within your client portfolio., • Represent the firm at industry events, networking opportunities, and speaking engagements, contributing to the firm's public profile. Professional skills/qualifications: • ACA, ACCA or equivalent qualification (fully qualified with significant post-qualification experience), • Typically 10+ years in practice with demonstrable experience managing large or complex clients, • Expert technical knowledge of UK GAAP (FRS 102), Companies Act, and tax principles, • Track record in commercial portfolio management, WIP/billing oversight, and client retention, • Strong leadership and coaching skills, including mentoring Managers and future leaders, • Strategic thinker with the ability to contribute to business planning and change initiatives, • High-level communication and interpersonal skills, with credibility to represent the firm. Core Benefits: At Affinia, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits: • 27 days holiday (FTE) plus Bank Holidays (Sept-Aug)., • Auto enrolment Pension Scheme with True Potential, • Death in Service, • Professional membership support, • Paycare – claim money back for Dental / Optical / Professional Therapies, • Agile/Hybrid Working Policy, • Dress for your Diary Policy Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Affinia is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion, or belief, gender reassignment, marriage or civil partnership, pregnancy, or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.

Ready to find the right role for you? HGV Class 2 Driver/Team Leader Salary: £17.73 per hour / £35,956.44 per annum, plus Veolia benefits and pension Hours: Monday to Friday, 39 hours per week , 2:00pm - 10:00pm Location: 79 Holmes Rd, London, NW5 3AP When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. Sign-On Bonus: Receive £250 after 1 month of service, another £250 after 6 months of working with us, and £500 after 1 year of service! What we can offer you: • 20 days of annual leave, increasing to 21 days after 2 years, and 25 days after 5 years service., • Access to our company pension scheme, • Discounts on everything from groceries to well known retailers, • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to, • One paid days leave every year to volunteer and support your community, • Drive a range of vehicles including 3.5T, 7.5T and Class 2 vehicles when required., • Ensure that the contractual obligations are completed in the required times as part of your daily duties., • Ensure all priority routes are completed as per contract and checked regularly throughout the day, • Assist your Manager to ensure that the daily checking of vehicles, barrows and other equipment checks are completed at the commencement of each shift and that the appropriate forms are correctly completed, • All employees are to be signed on and any reports relating to sickness, absenteeism or lateness are to be forwarded to the Manager, • Ensure that all staff are given the appropriate worksheet, round/beat sheet and map relating to their specific daily tasks with any amendments or variations and that they fully understand these tasks, • On completion of daily work, ensure Daily Log Sheets, used by you, are completed and forwarded to the Communications Room at the end of the shift to which they relate, • Ensure that the Depots and areas are kept in a clean, tidy and safe state at all times, • When required, deputise for your Manager - but any operational, disciplinary or financial matters are to be discussed with your Senior Manager before action is taken, • Undertake daily contract monitoring surveys and assist with generating associated reports as necessary Essential: • HGV Class 2 Licence, • Valid CPC and Tacho Card, • Experienced managing and leading a team., • Local Geographical knowledge, • Experience in using waste management systems including, but not limited to, Echo, • Experience working with local authority clients, • Effective Communication skills, • Prior experience working within waste management What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.PandoLogic. Keywords: Pick Up and Delivery Driver, Location: Croydon, ENG - CR0 5QL

About MIB At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately. Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives. About the role Are you ready to take the lead on high-value, complex claims and make a real difference? We're looking for a seasoned professional to manage a portfolio of large loss cases, delivering fair outcomes and exceptional service to our customers. In this pivotal role, you'll provide expert technical guidance, ensuring consistency, control, and continuous improvement in line with our policies and procedures. Key responsibilities • To handle a portfolio of complex and high value personal injury claims in a collaborative manner making the optimal use of the telephone to drive the case forward, • Work with our trusted panel solicitors utilising a strategic case management approach aimed at shortening lifecycle where appropriate for the customer/claimant, • To deal with all aspects of end-to-end claims handling, • To keep up to date with good claims practice and champion this throughout the team and wider claims function, • To act within set handling authorities as defined by the Claims Authorities Matrix, • Act as a point of reference to guide, mentor and advise others to ensure the sharing of knowledge and best practice, • Experience of communicating and presenting highly complex information to internal and external stakeholders, • The ability to drive excellent team working including collaboration within and across teams to achieve shared company objectives and values, • Develop and apply claims strategies to conclude claims in an economical and effective way to drive down the length of the claims lifecycle and keep legal costs down, • Deliver and contribute to the MIB’s 5 year Strategy “Accelerate to Zero”, • Conduct internal and external audits Use knowledge from audits to contribute to and deliver technical and process improvement initiatives to continually build operational and technical capability, • Challenges self and others to rise to challenges and perform to the best of their abilities, • Support the wider Claims function with the identification of skills gaps and where appropriate the design and delivery of specific technical training to assist with their progression and succession plans, • Deliver short term /one off projects and activities as required by and to the standards and outcomes agreed with line manager, • Proven experience of handling significant personal injury claims valued in excess of £500k, • Understanding of insurance indemnity principles, • Good judgement and to be able to balance commercial and claims risks to achieve positive outcomes, • Strong investigative and negotiation skills, • The ability to process data quickly and make risk based decisions within the authorities provided, • Proven analytical and systematic thinking skills, • The ability to manage complex stakeholders and partnering relationships, • Strong customer focus and ability to work to deadlines and agreed SLA’s, • Has a questioning attitude, • Is self-organised and has time management skills to meet deadlines, • To be able to use a claims case management system as well as Microsoft based products, • An unquestionable understanding of motor insurance and claims principles in general, • Understanding of the Civil Procedure Rules and MIB stance on litigation, • Understanding of settling claims using periodic payments, • Educated to degree level or equivalent experience, • Understanding and application of the MIB agreements and claims handling processes / procedures, gained from experience of working as a MIB Claims Handler or in a similar insurance or legal role. This should include:, • Uninsured Drivers Agreement and/or, • Untraced Drivers Agreement and /or, • Internal Regulations/EC Directives, • The Road Traffic Act IT kit supplied to you £320 (before tax) start up allowance Hybrid working (2 days in the office per week) from our Milton Keynes office, MK14 Other Benefits include: Contributory Group Stakeholder Personal pension scheme Life Assurance Employee Incentive Scheme 27 days holiday (plus public holidays) Holiday purchase scheme Sports and Social Club 24/7 Employee Assistance Programme Free access to online tools to support mental and physical health Enhanced maternity, paternity and adoption leave 1 volunteer day each year and charity matched funding scheme We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day. So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.

Proven experience in IT delivery or programme management, ideally in digital environments Strong technical understanding of IT systems, with confidence in discussing technical topics with 3rd-party vendors and internal teams Familiarity with software delivery lifecycles, agile practices, and working

Some knowledge of change management Some knowledge of problem management Some knowledge of risk management BenefitsCompetitive salary25 days holiday PLUS your BIRTHDAY offPension contribution with Royal LondonLife AssurancePrivate medical, dental and optical health insurance with AxaHybrid workin

HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www. Position: Technical Service Delivery Manager. Duties and responsibilities of the Technical Service Delivery Manager:.

Position: Technical Service Delivery Manager. HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit:. Rate/Salary: Competitive Salary.

Technical Service Delivery Manager - Defence Projects. Our client, a secure communications provider working on cutting-edge defence and government programmes, is seeking a Technical Service Delivery Manager to join their growing Project Management team. You'll play a pivotal role in managing the suc

Technical Service Delivery Manager - Defence Projects. Our client, a secure communications provider working on cutting-edge defence and government programmes, is seeking a Technical Service Delivery Manager to join their growing Project Management team. You'll play a pivotal role in managing the suc

Position: Technical Service Delivery Manager Job ID: 2394/14 Location: Surrey Rate/Salary: Competitive Salary Benefits: Great Benefits Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit:

An exciting opportunity has arisen for an experienced Technical Service Delivery Manager to play a key role in delivering complex, high-impact projects across defence and government communication programmes. In this role, you’ll work closely with senior leadership to manage the implementation

Technical Service Delivery Manager / Technical Project Manager - Redhill (5 days on site during probation and thereafter Wednesday and Friday from home) - £55-60k base plus benefits. Ensuring internal service launches capture all relevant information such that support etc aware of new services, doc

Technical Service Delivery Manager / Technical Project Manager - Redhill (5 days on site during probation and thereafter Wednesday and Friday from home) - £55-60k base plus benefits. Fantastic opportunity to gain a DV clearance and work on key projects protecting the nation. Applying for this role

Job Title: Service Manager – Fire & SecurityLocation: Fordham, Cambridgeshire Salary & benefits: CompetitiveAn established, accredited Fire & Security provider in East Anglia is expanding its leadership team and seeking an experienced Service Manager to oversee service and installation operations

Position: Technical Service Delivery ManagerJob ID: 2394/14Location: SurreyRate/Salary: Competitive SalaryBenefits: Great BenefitsType: PermanentHSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbui

Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injur

Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. Flexible hours – choose your own schedule and work when it suits you. Make extra money in a way that suits you — anytime, any day.

CareTech Community Services Ltd supports over 5,000 adults across 300+ services nationwide. We are looking for a Senior Wake Night Support Worker to provide practical and emotional care to adults with learning disabilities, autism, mental health challenges, and complex needs. Supervise day-to-day de

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Watford House is part of Care Concern Group, a family-owned, market leading care provider with over 100 homes across the United Kingdom. Nestled in the beautiful High Peak, Watford House is a warm and welcoming 36-bed care home offering high-quality Residential, Dementia and Respite care. You will m

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Assist in planning and delivering a range of engaging activities tailored to residents' interests and abilities. Promote equality, diversity, and anti-discriminatory practice at all times. We're expanding rapidly and are committed to delivering high-quality care and support to our residents.

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As Kitchen Assistant, you'll play a vital role in our kitchen, helping to prepare delicious meals and keeping our workspace in top condition. We're looking for a dedicated Kitchen Assistant to support our culinary team, ensuring the preparation and delivery of high-quality meals, while maintaining a

Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. Flexible hours – choose your own schedule and work when it suits you. Make extra money in a way that suits you — anytime, any day.

Your role will include assisting with personal care, nutrition, mobility, and social engagement, while ensuring dignity and wellbeing are always prioritised. You will also contribute to maintaining a safe, clean, and supportive environment and bring warmth and positivity to every interaction. Hazelw

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We're looking for a dedicated Kitchen Assistant to support our culinary team, ensuring the preparation and delivery of high-quality meals, while maintaining a clean and safe kitchen environment. As Kitchen Assistant, you'll play a vital role in our kitchen, helping to prepare delicious meals and kee

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You'll help them with their daily routines, promote independence, and ensure their overall health and happiness are prioritized every day. Assist residents who need extra help with eating and drinking, ensuring their nutritional needs are met. You're genuinely interested in caring for the elderly an

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Based in the Wirral, our stunning all-inclusive 55-bed care facility offers high-quality Nursing, Residential, Dementia & Respite care. You'll be part of a supportive team where your role is valued, and you'll have the opportunity to contribute to a positive atmosphere within the care home. Provide

Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. Flexible hours – choose your own schedule and work when it suits you. Enjoy flexible hours and boost your income with cutting-edge tech that helps you complete more deliveries.

Our residential home is in the beautiful High Peak, providing high quality Residential, Respite and Dementia care for 36-residents. Assist residents who need extra help with eating and drinking, ensuring their nutritional needs are met. If you're ready to bring your dedication and passion for care t

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With no day being the same, you must be organised and. As appreciation for being a Team Leader with. Development programmes for you to RISE with GAIL’s.

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Deliver with Evri this Christmas – It’s NOT too late to join us!. Whether you want to top up your Christmas budget or pay for the big day itself, now’s the perfect moment to get on the road with Evri. Pick up parcels from your local Evri site.

Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. Flexible hours – choose your own schedule and work when it suits you. Explore your city – discover new areas while delivering.

If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position. The successful candidate will carry out the cleaning function on floors, furniture, fixtures, fittings, sanitary areas, walls etc. Supervision of a team of Facility Assistant

Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. Flexible hours – choose your own schedule and work when it suits you. Explore your city – discover new areas while delivering.