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Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don’t just advise on their specific business challenges, they open doors for other teams to provide our firm’s wider service offering. To succeed in this agile environment, you’ll need to demonstrate excellent problem-solving skills and initiative. In return, you’ll have the opportunity for progression, and the chance to develop in one of the industry’s most exciting and varied roles. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Manager, you’ll play a key role in leading the team and ensuring the smooth delivery of services to our clients. Our clients value the quality of our advice, which stems from strong relationships and a deep understanding of their businesses. You’ll manage day-to-day team operations, support senior colleagues, and oversee the review of statutory financial statements, financial reporting for various entities, corporate tax services, and ad-hoc advisory work. You’ll also contribute to strategic growth, coach junior staff, and support business development and commercial performance. This role offers the chance to build on your financial reporting and technical expertise within a collaborative and supportive team. You’ll receive high-quality training and development to help you succeed. We work with a wide range of clients, primarily owner-managed and SME businesses, across various sectors. Our work spans UK GAAP and IFRS frameworks, including financial statement preparation and advisory projects. You'll be someone with: • Qualified ACA, ACCA or equivalent., • Previous experience in a management role., • Strong working knowledge of UK and international reporting standards (including UK GAAP and UK-adopted IFRS) and related financial reporting requirements., • Previous experience preparing and reviewing statutory accounts., • Business development experience - able to contribute to the identification and conversion of opportunities to services. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don’t just advise on their specific business challenges, they open doors for other teams to provide our firm’s wider service offering. To succeed in this agile environment, you’ll need to demonstrate excellent problem-solving skills and initiative. In return, you’ll have the opportunity for progression, and the chance to develop in one of the industry’s most exciting and varied roles. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Assistant Manager, you’ll play a key role in delivering high-quality financial reporting services while developing your technical expertise in a supportive team environment. We offer excellent training and development opportunities to help you grow professionally. You’ll work with a diverse client base—from SMEs to listed companies—under UK GAAP and IFRS frameworks. Your responsibilities will include managing a portfolio of complex clients, preparing statutory accounts, and leading financial reporting advisory engagements. You’ll also oversee client relationships, monitor project performance, plan resource needs, and review work prepared by junior team members. In addition to client delivery, you’ll be part of the Northern Financial Reporting management team, contributing to strategic growth and supporting departmental initiatives such as coaching and mentoring, business development, and ensuring compliance with internal policies and risk management procedures. You’ll be someone with: • Qualified ACA, ACCA or equivalent., • Previous experience in a management role., • Strong working knowledge of UK and international reporting standards (including UK GAAP and UK-adopted IFRS) and related financial reporting requirements., • Previous experience preparing and reviewing statutory accounts, consolidations and cash flows., • Business development experience - able to contribute to the identification and conversion of opportunities to services. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-EO1

Make A Difference Everyday We are seeking a compassionate and motivated Clinical Deputy Manager to support our multidisciplinary team in delivering high-quality, person-centred care. Purpose of the job To support the Service Manager in the day to day operation of the service, deputising as directed in their absence and to be responsible for the direct supervision & line-management of nurses, support staff and any other staff as required by the service. Responsible and accountable for monitoring, maintaining and providing the highest standards of nursing, clinical & personal support and service delivery, while promoting independence and choice to the people that we support. Key competencies & skill • Demonstrate an empathetic and caring approach ensuring that dignity and respect is maintained., • Demonstrate awareness of evidence based practice., • Demonstrate sound observational skills to identify potential or actual changes in health status of the individual., • To have knowledge of customer self-advocacy and empowerment., • To be able to train, coach, motivate and develop staff., • To have good interpersonal skills, able to communicate with people at all levels., • To have good verbal & written communication skills in English and a good level of numeracy so as to be able to maintain accurate records., • To have well developed IT skills in standard Microsoft packages., • Able to work under own initiative within role boundaries and as an effective team member being able to prioritise own work load and that of others, delegating work and prioritising activities as required. • To be a registered nurse, and hold a full NMC pin, • To be able to demonstrate relevant post qualification learning would be advantageous., • Understanding of the NMC code of conduct and relevant practice standards and guidance., • To have experience of communicating with professionals and other agencies., • To have a thorough understanding of assessing clinical and personal support needs and how to write and review comprehensive personalised support plans to include risk assessment. • To have experience of managing a team of nursing and supportstaff., • To be able to work flexibly in accordance with rostered hours and participate with on-call., • To demonstrate a commitment to Valorum Care Groups ethos and values. Why Join Us? • Access to mandatory training with opportunities for further professional development and career growth, • Auto enrolment Pension, • Career development opportunities, • Eligibility for blue light card

Scheme ManagerLiverpoolTemporaryPart Time – 12 HoursSummary An excellent opportunity has arisen for a compassionate and organised Scheme Manager to support residents within a homeownership scheme in Liverpool, promoting independence, wellbeing and the delivery of high-quality, safe and value-for-money housing services.THE ROLE As a Scheme Manager, you will be the main point of contact for residents, delivering day-to-day support and ensuring schemes are safe, well-managed and compliant with all relevant standards. • Act as the primary contact for residents, providing information, advice and support to promote independent living, • Assess individual resident needs and prepare, implement and review tailored support plans, • Liaise with families, carers and external agencies to ensure holistic support is in place, • Coordinate local services to ensure schemes are clean, secure and well maintained, • Monitor contractor performance and take appropriate action where standards are not met, • Carry out health & safety checks, risk assessments and scheme inspections, • Support local housing teams with administrative duties, resales, income recovery and resident consultationTHE CANDIDATE The ideal candidate will have previous experience in a similar scheme-based or housing support role, with a strong understanding of supporting older or vulnerable residents., • Experience supporting older people or residents with varying support needs, • Knowledge of housing management, resident involvement and community care practices, • Ability to manage workloads, prioritise tasks and meet deadlines, • Confident communicator with strong interpersonal and customer service skills, • Competent in using IT systems, including basic Microsoft Word, Excel and housing databasesTHE CONTRACT The pay for the role is £16.76 per hour LTD company rate. The PAYE equivalent is £14.29 per hour, inclusive of holiday.HOW TO APPLY If interested in this role, please apply directly or email or call and ask for Beth to discuss further Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations!

IT Application Support Manager Our client, an organisation of international repute and one of the largest employers in Liverpool. They are looking to an IT Applications Support Manager to join their established IT Services team.This is a management role that combines operational oversight, technical strategy, and hands-on delivery across a broad portfolio of business-critical applications. Reporting into senior IT leadership, you will guide the development, maintenance and optimisation of internal systems, shaping long-term strategy and roadmaps while ensuring high-quality day-to-day support. You will act as a trusted design authority, leading on product configuration, integrations, service upgrades and best-practice processes. You will bring deep knowledge of IT support functions, with experience across tools such as Identity Access Management, ITSM, and Microsoft enterprise technologies. Whilst not essential, knowledge of SailPoint or ServiceNow would be highly advantageous. You will also ensure effective allocation of work within your team, fostering a culture of continuous improvement and supporting professional development. Our client offers an excellent work / life balance with ongoing professional development support. In addition to this you would be offered some exceptional benefits which includes a generous leave entitlement, in excess of 40 days - inclusive of public holidays, and an exceptional pension contribution of 21%. You will bring: - Strong experience as an IT Support Manager or Application Support Manager- Leadership experience across operational environments and project/programme delivery- Extensive understanding of IT support processes and their impact on configuration, development and training- Background in large-scale IT system projects, covering full lifecycle from analysis and design to implementation and support- Experience leading multi-disciplinary teams and developing technology strategies and roadmaps- Experience working with ServiceNow, SailPoint, Atlassian tools and Microsoft platforms- Knowledge of Identity & Access Management technologies (highly desirable)- Ability to produce high-quality documentation and manage complex data flows and API integrations This is an outstanding opportunity for someone who is enthusiastic, analytical and highly organised, with the confidence to act as a trusted authority on system design, delivery and optimisation. If you are passionate about leading high-performing teams and shaping the future of internal systems within a major organisation, we would love to hear from you.

Do you enjoy being the go to person for IT across a business?Are you someone who takes ownership, solves problems end to end, and supports users with confidence and clarity?Our client is a fast growing consumer brand operating across retail, ecommerce and fulfilment. With multiple teams relying on technology to function day to day, they are investing in secure, scalable systems, modern device management and consistent user support. You'll join a lean technology function where you will work cloesly with the IT Manager to deliver the roadmap, support the business through growth, and play a key role in improving how technology is delivered. Key Responsibilities • Provide day-to-day 1st-2nd line support across MacOS & Windows, troubleshooting hardware, software, network and access issues for office, retail and warehouse teams., • Own M365 administration, user management, onboarding/offboarding, and support adoption of modern Microsoft tools and standards., • Manage devices and identity through Entra ID and Intune, ensuring compliance, secure configurations, lifecycle management and anti-virus deployment., • Support the hybrid cloud environment (Azure & SharePoint), assisting with network/firewall issues, monitoring system alerts and improving overall security posture., • Maintain backup, retention and disaster-recovery processes to ensure resilience, data protection and operational continuity., • The opportunity to own internal IT in a modern, growing organisation, • Exposure to cloud, security and infrastructure work beyond typical support roles, • A varied, hands on position with the chnace to work on projects and BAU

Magma Group, is a leading Global Manufacturer of advanced refractory and insulation products. With roots dating back to the 1940s and officially formed in 2010 through a management buyout, the company has grown through strategic acquisitions and innovation. Magma operates facilities in the UK (Wirral and Bolton) and Vietnam, offering a wide range of high-performance ceramic solutions—including cast, pressed, and vacuum-formed shapes—for industries such as steel, glass, petrochemical, and foundry. Combining traditional materials with modern manufacturing techniques, Magma is committed to quality, efficiency, and technical excellence. Employee Benefits • Free eye test (free pair of glasses worth up to £50), • Yearly health check, • PAM Assist (Employee well-being programme), • Discretionary Annual bonus Scheme, • Death-in-service benefit (up to three times annual salary), • Pension (company matched up to 6%), • Onsite parking, • Additional Holiday Purchase Scheme (buy up to 5 extra days) Position: QHSE Manager Location: Wallasey, (CH44 7DN) with 30% travel to Bolton Hours: 37.5 hours per week. Monday – Thursday, 08:30 – 17:15 and Friday 08:30 - 13:00 Job Overview • Managing QHSE Processes & Systems, • Ensuring compliance with relevant legislation and ISO standards, • Providing support and advice as necessary to the Bolton and Vietnam sites Key Responsibilities • To promote a professional image of the company and themselves at all times., • Identifying and undertaking initiatives aimed at improving the efficiency and effectiveness of QHSE delivery., • To contribute to fully integrated and flexible operations in order to provide a good customer service., • Maintain, develop and use appropriate electronic systems / safe working practices., • Work with and support other team members as required to contribute to the effective management of QHSE operations, • Provide QHSE information as required for the use of the company., • Maintain and review Health & Safety policy & procedures of the company., • To understand and be committed to equalities and diversity and to respect others’ values and beliefs and treat others with dignity and respect, • Understand and be committed to supporting the company’s Strategic Focus Areas., • You will be expected to seek ways of updating and improving personal skills, knowledge and understanding relevant to your own job role. Magma will undertake regular appraisal interviews with all staff in order to address individuals’ personal development needs and to produce a training and development plan for the company., • Supporting all QHSE activities across the business, • QHSE system management (14001, 9001 & 45001), • Ensure that the company and its employees comply with all statutory requirements, • Manage and maintain the companies integrated management system, • Arrange and participate in 3rd party certification assessments, • Plan and perform System and process audits and mentor audit team, • Collate and report on packaging data in accordance with EPR (with compliance scheme)., • Liaise with regulators where required, • Resolve Customer and Supplier Concerns, • Investigate and resolve internal rejects / non-conformances with corrective actions, • Monitor KPI requirements and deliver continuous improvement, • Organise training and update training records of site employees, • Write, organise and deliver Toolbox Talks and other training as necessary, • Perform annual QHSE management system reviews, • Reporting, monitoring, investigation and prevention of accidents, incidents and near misses, • Plan and perform Risk Assessments, • Maintain legislation requirements (Health, Safety and Environment), • Perform periodic HSE audits and inspections, • Manage contractors on site – Inductions / PTW / RAMS, • Liaise with external contractors for inspection / testing / calibration of site manufacturing equipment, including LOLER, PAT Testing, LEV, Noise and Air Monitoring, health surveillance, • Provide advice and mentoring to other members of the team, • Create a PM Schedule alongside the maintenance team to ensure key manufacturing equipment is kept in good working condition Preferred Skills and Qualifications • NEBOSH qualification – Essential, • 3+ years’ experience in a QHSE role in a manufacturing environment, • Experience of working with ISO9001, ISO14001 and ISO 45001 standards, • Driven, Tenacious and Hands on, • Good organisational skills, • Solid IT Literacy, • Efficient presentation and communication skills, • Ability to influence and affect culture, • Professionalism and cordiality, • Ability meet project deadlines/KPIs, • Problem solving, decision making and analytical capabilities

My client is at the beginning of a major 3‑year public-sector transformation programme and is looking for a Programme Manager to join at the start and help shape everything from day one. This is an incredible opportunity to be part of the foundation of a large‑scale, high‑impact digital transformation, working closely with experienced leaders and a blended delivery team. Joining at the very start means: ✅ You help shape the direction of multiple discovery workstreams ✅You influence processes, structure, governance and delivery rhythm ✅You build the initial relationships with senior stakeholders ✅You get to embed best practices from day one What You’ll Be Doing: ➡️ Coordinating multi‑million‑pound programme activity ➡️Managing RAID, reporting, governance and day‑to‑day progress ➡️Supporting a blended client/consultancy team ➡️Working closely with a Programme Lead and engagement leadership ➡️Driving discovery → alpha → beta phases across key service areas What We’re Looking For ✔️ Proven experience delivering public sector digital programmes ✔️ Strong understanding of the GDS lifecycle ✔️ Have experience managing £20–50m programme budgets ✔️Proactive, structured, organised delivery style ✔️SC‑clearable (must have lived in the UK 5+ years) Location & Working Pattern Hybrid – Liverpool (3 days/week initially) Occasional travel to London Salary Around £80k–£85k If you're someone who loves stepping into meaningful transformation at the moment it begins, this is the perfect role.

Clinisupplies is a UK-based manufacturer and supplier of medical appliances, specialising in bladder and bowel products for the management of acute and chronic conditions. We also offer a range of bandages and garments for wound care and chronic skin conditions. With over 800 employees across the UK, China and India, we supply the NHS and deliver products directly to patients’ homes through Nightingale Home Delivery, our dispensing appliance contractor. At Clinisupplies, we are committed to making a difference in healthcare by understanding our customers’ needs and delivering value. We recognise the NHS must balance quality care with cost efficiency, which is why our products are designed to meet both priorities. We put people living with bladder and bowel conditions at the heart of everything we do—from specialist nursing support and customer service to discreet, sustainable home delivery. We believe no one should miss out on life because of a health condition. Role Summary We have an opportunity for a Territory Manager to join our sales team. You will support the implementation of projects that drive the sale of Aquaflush, meeting the needs of healthcare professionals and their patients within a competitive primary and secondary care market. This is a regionally field-based role and will require working away from home as needed, with overnight stays expected. Key Responsibilities The following outlines the key responsibilities of the role and is not intended to be exhaustive. Reporting directly to the National Sales Manager, you will be responsible for: • Delivering and exceeding agreed sales targets for Aquaflush, • Working closely with the Clinical team and Commercial Manager to establish product usage across the region through key commercial activities, • Representing the company at regional consumer events to build relationships with key healthcare professionals in bowel and continence care, • Supporting partnering Trusts with the provision, promotion and implementation of patient access pathways through Care+/Nightingale+ programmes within the Nightingale Delivery service, • Maintaining excellent standards of territory management, journey planning and business preparation, • Learning and applying the selling process, • Developing a strong understanding of primary and secondary care within the NHS and its evolving landscape, • Gaining a thorough understanding of the formulary process and influencing positive positioning of Clinisupplies products, • Operating effectively across all levels of the NHS and within a sales team environment, • Understanding how a Dispensing Appliance Contractor operates, • Providing effective weekly updates via company IT systems, including CRM, calendars and monthly reports, • Supporting colleagues as required, including training, formulary submissions and discharge policy rollouts, • Supporting partnering establishments with formulary implementation and product guidance, • Delivering effective Aquaflush training to healthcare professionals, • Working closely with regional colleagues to deliver key projects at both regional and national level, • Building strong customer relationships and promoting products and services to NHS and private healthcare customers Experience Required • Excellent communication and presentation skills, • Experience in a sales role, • Dynamic, driven and target-focused, • Confident, articulate and a strong relationship builder, • Highly self-motivated, tenacious and able to deliver results in a competitive environment, • Well organised with the ability to plan weekly and monthly activities, • Able to work independently and as part of a team, • Strong mindset with the ability to influence others Desirable (but not essential) • Knowledge of the anal irrigation/continence market and competitors, • Experience in medical device sales with a successful track record, • Commercial and business acumen Clinisupplies is dedicated to the continuous development of its employees and offers excellent career prospects, along with competitive terms and conditions. Clinisupplies Limited is an equal opportunities employer and welcomes applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Join a Top-Tier Legal Team as a Costs Draftsperson Are you a dedicated legal costs professional ready to grow your career in a dynamic and supportive environment? An ambitious and nationally respected law firm is seeking a Costs Draftsperson to join its collaborative costs team in Liverpool (with hybrid working options). This is a fantastic opportunity to work on meaningful cases, develop your technical expertise, and be part of a people-centred organisation that truly values its employees. Why This Role Matters As a Costs Draftsperson, you’ll play a crucial role in delivering high-quality costs drafting work that directly supports successful outcomes for clients and fee earners alike. You’ll be part of a friendly, close-knit team where your contributions are valued, and where you’ll receive practical support and opportunities to develop your career. This role is ideal if you thrive in a fast-paced legal environment, enjoy managing your own caseload, and are passionate about producing accurate, timely, and technically sound costs documentation. What You’ll Do Day-to-Day In this role, you’ll be responsible for: • Drafting bills of costs using market-standard drafting software (CostsMaster)., • Preparing costs budgets in Precedent H format to departmental standards., • Providing dedicated costs support to colleagues across the business, fostering strong working relationships., • Managing your own allocated drafting caseload with autonomy and confidence., • Maintaining awareness of claim lifecycles and ensuring service delivery meets team targets., • Thinking independently, showing initiative, and adapting to evolving business needs. You’ll work closely with your team and department manager to ensure expectations are met and quality is never compromised. Who You Are? You’re a strong match for this role if you: • Have practical experience in costs drafting or a related legal costs role (ideally at least 1–2 years)., • Are confident drafting bills of costs and using CostsMaster software., • Possess excellent communication, organisational, and research skills., • Understand legal documentation and internal case management systems., • Are thorough, agile, and capable of managing work both independently and as part of a team., • Have a good understanding of the Civil Procedure Rules (CPR) and costs practice. A degree and/or Costs Lawyer qualification is desirable but not essential — what matters most is your drive, attention to detail, and commitment to quality. What’s In It For You? This firm is committed to supporting your professional growth and wellbeing with a generous and attractive package, including: • A competitive salary reflecting your skills and experience., • Hybrid working, offering flexibility and work-life balance., • 23 days holiday plus your birthday off, and 8 bank holidays — because rest matters., • Comprehensive benefits including income protection, critical illness cover, and death-in-service., • Employee assistance programme and pension scheme to support your long-term wellbeing., • Free onsite parking and a welcoming, modern office environment., • A genuine opportunity to build a rewarding career with excellent progression prospects. A People-First Culture This firm isn’t just about delivering great legal services — it’s about people. The team ethos is built on collaboration, mutual support, and shared success. You’ll be joining a workplace where professional growth is encouraged, achievements are celebrated, and colleagues genuinely support each other to do their best. Whether you’re early in your career or looking for a role that offers real responsibility and progression, this position is a springboard to success. Ready to Apply? If you’re ambitious, client-focused, and excited by the prospect of making a tangible difference within a respected legal team, we want to hear from you. Apply today with your CV and a concise cover letter outlining what makes you the ideal candidate at

A fantastic opportunity to enter the medical devices arena!! - The client is very open regarding background and experience and this is more about customer services and being the go to account manager and ensuring customer satisfaction Job Title: Customer Service/Technical Account Manager Territory: North West and West Midlands Package: £35-40K Basic + Bonus + Car OR Car Allowance, Pension, Healthcare, Death in Service, Phone, Laptop, Holiday Summary Purpose – Ensure customer satisfaction and product reliability through the delivery of regular technical account management, on-site service and account review to serve & support customers in order to never lose an account Objectives – drive satisfaction and delight of all stakeholders per account Accountable for – supporting the Sales Unit to achieve targeted sales growth, customer management (satisfaction & delight), SLA Delivery, DOPS training, IB reliability Key stakeholders – own EBME, SSD, Decon – network other stakeholders Main Responsibilities/Main Tasks • Responsible for the delivery of technical account management to include on-site service, damage prevention and KPI review to identify best practice routine equipment handling to customers through coaching, education and training activities., • Create and deploy actions plans to improve customer service delivery, • Deliver technical service support to the sales unit in installing and commissioning of products, • Perform assembly, installation and commissioning of new stock, • Perform assembly, installation, commissioning and decommissioning of demo stock, • Perform field based technical activities to include emergency call out, customer query and complaint handling (on site and by phone) and testing and inspection of equipment to necessary standards, • Deliver technical support to customers including the training of customers in the application of company products and Direct Observation of Procedural Skills (DOPS), • Support other TAM’s and office based technical activities as necessary Qualifications • Experience working or covering a territory, • Minimum of 5 GCSE’s at grade C or above including Maths and English or equivalent Intermediate level of knowledge and computer literacy, • Possess IT skills including Microsoft Office to basic level, • Full, clean driving licence If you are interested in this role and would like to apply or if you are considering your options within the medical devices sector generally please do send over a CV to and I will call you back to discuss options

Are you passionate about delivering high quality, respectful, and person-centred care and support to individuals in Liverpool? Creative Support are looking for an enthusiastic, motivated and experienced individual to join us as a Senior Support Worker and lead a number of passionate and friendly teams of staff across a number of our Mental Health Supported Living Services within Liverpool. As Senior Support Worker, you will work alongside local management to assist with the coordination and delivery of high quality outcome-focussed, person centred support to individuals we support. You will be positive about supporting people to increase their independence and ensure that they are at the centre of all decisions made about their lives. Your role will include: You will assist senior staff in the planning and service delivery You will provide person centered care and support to people with mental health needs and enable them to gain independence, and to live a fulfilling and meaningful life You will support and supervise staff and deploy staff resources effectively to meet the needs of the service including but not limited to rota management, staff induction, ongoing supervision/appraisal and all general line manager roles and responsibilities Adhere to all of Creative Supports Policies and Procedures and ensure that your staff team also fully comply Be highly knowledgeable in Safeguarding and ensure all individuals we support are effectively Safeguarded from potential harm/abuse at all times Complete all aspects as support working duties including ensuring support plans are person centered and followed at all times, risk assessments are detailed with appropriate risk management plans which are adhered to at all times with all documentation being kept up-to-date Develop warm and trusting relationships with service users and encourage them to express their needs, wishes, views and concerns Adhere to Creative Supports Quality Monitoring Frameworks and complete audits in line with company policy This list is not exhaustive and is provided as an overview only A full, clean UK driving license is not essential but is preferred. Your full-time hours will be worked flexibly according to the needs of the service including daytimes, evenings, weekends and bank holidays. At least two years' experience in providing care and support to people with a range of mental health support needs is essential for this role. As Senior Support Worker, compassion, motivation, diligence and an ability to empathise with individuals is also essential. You must be warm, well organised, and conscientious and demonstrate good verbal and written communication skills. You will be required to work on a rota, undertaking early, late and weekend duties as required. Vacancy Reference Number: 85456 We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. TPBN1_UKTJ

Company description: A rewarding place to work. At Rathbones, We invest in everyone's tomorrow that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business. Job description: Role Title: Administrator Department: Account Opening & Amendments Location: Liverpool Role Type: 9 FTC The Role Delivery of service excellence and protection of client assets Compliant with regulatory requirements and company policies Positive contribution to your teams new and existing initiatives Outcomes of the Role Provide a professional and reliable service for clients, investment managers, advisers, and product providers Ensure you are adhering to the teams current SLAs and to all regulatory requirements Accountable for administrative tasks within the team in line with the teams procedures manual Ensure that you are actively participating in Continuous Improvement principals and the 4+1 habits. These include dynamic Visual management boards, appropriate team meeting involvement, continuous improvement through identification and resolution of issues, and standard operating procedures Support the continuous improvement across the team leading to enhancements in efficiency and clients and customer experience (CX/UX)Assist in User Acceptance Testing (UAT) of new and existing IT systems Ensure that you are operating within the Group data governance framework and that data quality and integrity is maintained Follow the conduct rules and act with integrityBe aware of CASS related processes relevant to your team and that you escalate any issues to your manager Build and maintain relationships with all stakeholders, both internal and external Any other duties as required Knowledge, Skills and Experience Excellent organisational and time management skills High level of accuracy and attention to detail with ability to grasp new tasks quickly Strong written and verbal communication skills Focus on delivering service excellence Good working knowledge of Microsoft Office applications A team player able to multi-task in a fast-paced environment Ability to build constructive relationships with other members of staff at various levels Adaptable, flexible, and able to accept responsibility for given tasks A minimum of 5 GCSEs (grade A-C/ 5-9) including Maths & EnglishExperience of working as part of a team Desirable: industry knowledge and an interest in the wealth management sector TPBN1_UKTJ

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