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Prioritisation and Delivery: Manage the day-to-day priorities of the team to ensure tasks are completed on time, within budget, and meet scope and quality standards. Proven experience balancing multiple priorities and dealing with ambiguity, applying both pragmatism and bold direction when approp...

Members' Security Support Service (MSSS) as part of the Parliamentary Security Department is currently looking to recruit two Service Delivery and Compliance Managers. Experience of working in customer-focused service delivery; Ability to deliver excellent customer service in an understanding man...

Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with Technical Resource Managers to build dedicated support teams for customers based on technical envir...

What's in it for you?25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell)Hybrid working options. Ensure your engineers understand and provide consumers with tailored energy efficiency advic...

Thoroughly understand contractual obligations to ensure service aligns with available resources, monitor compliance with service credit agreements, and refer business growth opportunities to the Account Development team. Maintain a Continual Service Improvement (CSI) register for each client, pri...

Job Description We are looking for a highly skilled Practitioner Psychologist to join our Clinical Wellbeing team in the West Midlands. You will be responsible for holding a caseload alongside other clinicians, with the full support of our well-established and knowledgeable Clinical Team. This i...

With a focus on delivering exceptional customer experiences, they are looking for a service-focused leader to join their team and help enhance their service delivery capabilities. IT Service Delivery Manager (SaaS Solutions). Strong customer focus with a commitment to delivering quality service. ...

This opportunity will suit a current level 1 or Level 2 SOC Analyst who is keen to progress their career into a customer facing, Service Delivery / Customer Experience role. The successful Service Delivery Analyst will be offered a starting salary of £35,000 - £45,000 + Company Benefits. Key resp...

Proven background in IT Service Management with a strong focus on service delivery. Senior Service Delivery Manager (SDM). Senior Service Delivery Manager.

Position Details:Type: Full-time, HybridLocation: Office attendance required (minimum once a week, with possibilities for additional days) Reporting Structure:Reports to the Head of Delivery and Product (currently being recruited)Matrix managed by the Chief Customer Experience Officer (interim re...

Prestigious opportunity for an IT Service Delivery Manager dedicated to a Digital Transformation for a Global Market leading organisation in the Travel Services sector. Expertise in IT service delivery management, with a focus on in-life service management. As our In-Life IT Service Delivery Mana...

Checking and understanding billing/invoicing/records to ensure accountability and raising purchase orders for the suppliersSkills and ExperienceTo be successful in this role you will demonstrate:Experience of working in customer-focused service delivery; Ability to deliver excellent customer serv...

IT Service Delivery experience within an ITIL environment. IT Service Consultancy offering a wide variety of opportunities to work within challenging and exciting environments across our client base which spans multiple verticals including Finance, Media, Telecommunications and more. Design (With...

Think you're up for the challenge?—------------------------The Role: IT Service Desk ManagerLocation: Onsite Central LondonSalary: £60,000 - £65,000 depending on experienceComprehensive Benefits PackageType: Full Time - PermanentAbout Us:We’re a nimble, London-based Managed Services Provider (

This position will be responsible for managing a team of IT Support Engineers globally, providing technical support, troubleshooting, and ensuring that service requests and incidents are resolved efficiently and within agreed-upon service level agreements (SLAs). As the Service Desk Lead you will...

Thepackage recognises your contribution, supports your physical,mental and financial health and gives you the flexibility to tailoryour employee benefits by offering: 25 days annual leave (rising toa maximum of 30 days) plus public holidays A pension scheme withemployer contributions from Sanctua...

Drive the creation of integration design standards, ensuring consistency, quality, and scalability across all initiatives. Exceptional time management and organisational skills, with the capability to balance multiple priorities simultaneously. Strong written and verbal communication abilities, w...

We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or...

Prioritisation and Delivery: Manage the day-to-day priorities of the team to ensure tasks are completed on time, within budget, and meet scope and quality standards. Proven experience balancing multiple priorities and dealing with ambiguity, applying both pragmatism and bold direction when approp...

Results driven, with the ability to prioritise, work under pressure and deliver within tight deadlines. Ensure your engineers understand and provide consumers with tailored energy efficiency advice and clearly explain the benefits associated with Smart gas and electricity meters. What's in it for...

Members' Security Support Service (MSSS) as part of the Parliamentary Security Department is currently looking to recruit two Service Delivery and Compliance Managers. Experience of working in customer-focused service delivery; Ability to deliver excellent customer service in an understanding man...

As the Senior Service Delivery Manager, you will define the strategic vision for the live service and manage a team of approximately 50 IT professionals to ensure seamless operation, compliance with SLAs, and the successful delivery of fixes and small enhancements via Agile teams. You'll develop ...

With the highest customer retention rate in our market, we combine a strong operational foundation with agility and an entrepreneurial spirit. As a Service Desk Manager, you’ll play a pivotal role in shaping that culture while ensuring world-class service delivery. Partner with the sales team to ...

You will be a strong leader and HRIS implementation project manager who will get results, stress-test assumptions, ensure suppliers are keeping to the agreed schedule and ensure that the internal stakeholders are more action-oriented and also fully up to date with their project objectives. I am u...