It service delivery manager jobs in Ellesmere PortCrear alertas

A fantastic opportunity to join well known, growing and well considered Medical Devices company Job Title: Technical Account Manager - Engineering Territory: North West and West Midlands Package: £35-40K Basic + Car OR Car Allowance, Pension, Healthcare, Death in Service, Phone, Laptop, Holiday Summary Purpose – Ensure customer satisfaction and product reliability through the delivery of regular technical account management, on-site service and account review to serve & support customers in order to never lose an account Objectives – drive satisfaction and delight of all stakeholders per account Accountable for – supporting the Sales Unit to achieve targeted sales growth, customer management (satisfaction & delight), SLA Delivery, DOPS training, IB reliability Key stakeholders – own EBME, SSD, Decon – network other stakeholders Main Responsibilities/Main Tasks • Responsible for the delivery of technical account management to include on-site service, damage prevention and KPI review to identify best practice routine equipment handling to customers through coaching, education and training activities., • Create and deploy actions plans to improve customer service delivery, • Deliver technical service support to the sales unit in installing and commissioning of products, • Perform assembly, installation and commissioning of new stock, • Perform assembly, installation, commissioning and decommissioning of demo stock, • Perform field based technical activities to include emergency call out, customer query and complaint handling (on site and by phone) and testing and inspection of equipment to necessary standards, • Deliver technical support to customers including the training of customers in the application of company products and Direct Observation of Procedural Skills (DOPS), • Support other TAM’s and office based technical activities as necessary Qualifications • Minimum of 5 GCSE’s at grade C or above including Maths and English or equivalent Intermediate level of knowledge and computer literacy, • Min 3 years’ experience in the Healthcare industry, ideally technical sales/service or similar discipline, • Possess IT skills including Microsoft Office to basic level, • Full, clean driving licence If you are interested in this role and would like to apply or if you are considering your options within the medical devices sector generally please do send over a CV to and I will call you back to discuss options

A leading recruitment agency is seeking a Service Delivery Manager for a telecoms and technology company in the UK. The role involves acting as the key contact for customers, ensuring contractual commitments are met while identifying service improvement opportunities. Candidates should have over 2 y

A data centre connectivity specialist based in the United Kingdom is seeking a Service Delivery Manager. This role involves managing projects, interfacing with clients and stakeholders, and ensuring timely and high-quality service delivery. This is a full-time position with significant growth opport

Proven experience in a Service Delivery Manager / Technical Service Manager role within an MSP. Work closely with the Head of Managed Services on capacity planning and service maturity. Champion ITIL-aligned best practices across service delivery and transition.

Industries: Engineering Services, IT System Installation and Disposal, and IT Services and IT Consulting. We are seeking a Service Delivery Manager for a growing data centre connectivity specialist. Identify service delivery risks and proactively implement mitigation strategies.

The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. Strategic Planning & Leadership — Define and

Proven leadership experience in IT Service Delivery or IT Service Management within a complex, professional environment. Collaborate with the Head of IT Operations on service delivery and digital transformation efforts. Develop and report on key IT service metrics (SLAs, KPIs), ensuring capacity, re

The position allows for mostly remote work, with just one day a week onsite in London, providing an excellent opportunity for professional growth within a supportive environment. A leading IT consultancy is seeking a Senior Delivery Manager to oversee high-profile, secure central government programm

A government agency in the United Kingdom seeks a Senior IT Service Manager to lead the migration of legacy digital services. Responsibilities include maintaining service continuity, overseeing incident management, and fostering a culture of continuous improvement within the team. The role involves

CIS work with departments across the university to provide academic, teaching and administrative services that underpin the day-to-day activities of the whole organisation. The department works in a hybrid capacity depending on the job role and individual personal requirements with its physical base

Experience working with ITAM or Digital Supply Chain solutions will be beneficial to this position. Here at SoftwareOne, we give you the flexibility to unleash your creativity, without limits. As an SDM, you will be a key player in ensuring the seamless end-to-end delivery of services while maintain

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

A leading UK-based software and communications organization is seeking a Project Manager to oversee client delivery and governance in a remote role. This position offers a competitive salary of £60,000, 25 days holiday, and flexible work arrangements, requiring minimal travel. Ideal candidates will

You will provide day‑to‑day supervision, deliver training, conduct audits, drive quality, and ensure we provide accurate and efficient support to patients and clinicians. Work closely with internal and external partners (GPs, clinical teams, hospitals, insurers). If you're passionate about devel

We are seeking an experienced Service Delivery Manager (SDM) to own and manage the operational delivery of our Centre of Excellence (CoE) data governance managed services to our customers. Familiarity with service management tools (ServiceNow, Jira Service Management). The SDM will be accountable fo

High level of organisation, with the ability to manage parallel priorities across time zones. Partner with team leads to adjust priorities and sequencing based on business needs and technical capacity. Bolder’s global technology teams, ensuring that initiatives are delivered seamlessly, efficientl

Lead IT Delivery Manager - Footprint Expansion page is loaded## Lead IT Delivery Manager - Footprint Expansionlocations: Angel Court, Londontime type: Full timeposted on: Posted Todayjob requisition id: R1210750Job Description:****London, Sta

The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management) and transition in Live. This

This position is a full-time secondment opportunity with flexible working conditions and is home-based, with a competitive salary and benefits. A public health agency is looking for an IT Service Manager to lead the planning and implementation of IT changes. The successful candidate will ensure serv

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands‑on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Executing our Service Management Framework,

A leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The role includes daily operations oversight and driving service quality initiatives. This position offers competitive compensation and a supportive work environment.

By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. Supportive, ambitious team with autonomy and growth opportunities. Ensuring delivery aligns with client contracts, licensing, and capability boundaries.

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website. The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined

Here at SoftwareOne, we give you the flexibility to unleash your creativity, without limits. Experience working with ITAM or Digital Supply Chain solutions will be beneficial to this position. Manage end‑to‑end service delivery, ensuring services meet quality standards, performance metrics, and

Responsibilities include managing cross-functional teams, ensuring timely delivery, and maintaining communication with stakeholders. A leading international insurer is seeking an IT Project Manager in London to manage projects in claims and operations. Ideal candidates will have project management e

An experienced people leader with 10+ years in service delivery and customer-focused roles within technical, ITIL-aligned environments. ARO CCIT Service Delivery Managers and their direct reports. ARO has 25 years’ experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Secur

ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace. Support Green IT and environmental initiatives aligned with The Client sustainability goals. Service Delivery Manager - Data Centre Operations.

The successful candidate will lead IT services and support, manage high-performing teams, and drive improvements in service delivery. Ideal candidates will have substantial experience in IT Service Delivery, knowledge of ITIL best practices, and strong interpersonal skills. Key responsibilities incl

This role has two principal areas of responsibility: first, leading and delivering sustainability projects that support the department’s carbon reduction, resource efficiency, and wider Greening Government Commitment targets; and second, providing design compliance oversight, ensuring that wider e

A leading insurance firm based in London is looking for an IT Project Manager to deliver key projects in the Claims and Operations space. Key responsibilities include developing business cases and ensuring smooth transitions into day-to-day operations. This permanent role offers a hybrid working env

This position offers a competitive salary and numerous employee benefits. Ideal candidates should have a strong IT service management background, excellent problem-solving skills, and a proven ability to provide technical leadership. A leading retail company in Greater London is seeking a Workplace

We are looking for an experienced IT Delivery Manager to lead the end-to-end delivery of cloud-based digital services, helping ensure safer recruitment and stronger public protection. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruit

We are looking for a Head of IT Service Delivery to lead the delivery and continuous improvement of IT services across the organisation, ensuring business-as-usual support, incident management, and service transition are executed to the highest standards. ITSM produces service level reports; HITSD a

Working with Product Managers, Delivery Managers, or project managers collaboratively to ensure delivery is aligned with the project scope, requirements, and timeline constraints. Supporting a Delivery Manager(s) with the delivery of large scale / complex IT projects or for the end‑to‑end delive

A reputable recruitment agency in the United Kingdom is seeking a Head of IT Operations & Service Delivery to oversee and enhance their digital infrastructure. This permanent position offers a competitive salary of approximately £77,405 per annum, along with significant benefits, including flexible

In this pivotal role, you’ll manage the integration of services from multiple suppliers into a seamless delivery model, ensuring performance, governance, and continuous improvement across our IT landscape. Strong ITIL knowledge and hands-on experience with ITSM tools (e. Solid IT Service Managemen

This position promises a competitive salary package and offers the opportunity to work with cutting-edge technologies. A leading technology and communication consultancy in the South East of England is seeking an Applications Engineering Manager. This role involves providing technical leadership to

An international insurance company in London is seeking an IT Project Manager for a full-time, permanent position. They will be responsible for planning, executing, and delivering results within scope, time, and budget, ensuring effective communication with stakeholders. This hybrid role offers flex

A leading energy services provider in London is seeking an experienced IT Service Manager to join their team. The ideal candidate will have solid IT Service Management experience and strong ITIL knowledge, along with excellent communication skills. This full-time position offers a competitive salary

You will report to the Head of IT, EMEA, and work with technical teams, vendors, colleagues in the IT EMEA management team, and business stakeholders, to monitor, manage, and improve the IT services delivered. As a Senior IT Service Manager for EMEA you will be the key interface between the regional

A leading technology company is seeking a Senior Technical Account Manager to lead the delivery of critical infrastructure services for high-profile clients. This role involves mentoring delivery teams, building trusted client relationships, and driving innovation through modern technologies. This o

A leading recruitment firm is seeking a Head of IT based in Rugby to lead a high-performing team and enhance customer experiences through effective technology use. This hybrid role offers a competitive salary of £70k - £80k plus a bonus and comprehensive benefits package, including private medical

This includes the planning of activities to ensure the delivery of successful Service Management, along with service performance, operational reporting, managing risks and problem solving. We are building high-quality digital services that will enhance the customer experience, enable real-time inter

Service Delivery Manager – IT, M365, Cloud, ServiceNow, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London). Service Delivery Manager – IT, M365, Cloud, ServiceNow, SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London). This is an exceptional Service Delivery Manager

Following a review of the service delivery administration function, an exciting opportunity has arisen for the post holder to be responsible for and manage the co-ordination and delivery of the Service Delivery Administration Hub. We are an equal opportunities employer; we value and celebrate equali

A positive, can-do behaviour which is adaptive to change, resilient and eager to accept new challenges within a fast-paced service delivery environment. Seras is the UK's number one supplier of biomass fuel! It has long-term contracts in place to supply nearly 2 million tonnes of fuel to Energy Reco

Peaple Talent have partnered with a SaaS business in Bristol looking to recruit for an IT Service Manager. A key focus of the position is the ongoing evolution and maturity of Service Desk capabilities, including incident resolution, service requests, problem analysis, and change coordination. Lead

We have offices in Spain and the United Kingdom and work on international projects with financial institutions, fintechs, and startups. We are looking for an IT Manager to provide operational oversight and strategic input into the technology, data, and digital estate of our client. Familiarity with